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OM

Functional Areas of Management

(H.M.O.F.MP.O.IC)

 Human Resource Management


 Marketing Management
 Operations Management
 Financial Management
 Material and Procurement Management
 Office Management
 Information and Communication Technology
Management
---------------------------------------------------------------  Job analysts - define and classify job positions and
 Managers - focus their efforts in ensuring that ensure access to information on each job and
these areas function efficiently and effectively position in the organization.
by implementing the various management
functions in their respective tasks and projects.  Compensation and benefits- managers develop
 Human Resource Management salary structures, analyze prevailing salary rates in
- entire spectrum of management of people that the market, and classify benefits based on the job
serves to maximize their performance in order to positions, levels and length of service. They see to
meet the organization’s strategic objectives. it that salaries are given fairly and on time.
-It covers, among others, the major functions of
recruitment, selection and placement, training  Training and Development Managers enhance
and development, employees relation, and and improve the skills of the employees through
compensation and benefits. the implementation of appropriate training
programs.
 Human resources specialists  Training Specialists develop module, prepare
- recruit, screen, interview, and place workers. lessons, invite speakers, and conduct training
-They often handle other human resources work, needs analysis in order to create appropriate
such as those related to employee relations, training program for employees in coping with
compensation and benefits, and training. technological changes by designing programs that
will orient them regarding the latest technologies
 HR managers and develop their skills in using them.
- outline the different positions form top
management up to the people in the lowest level  Employees relations managers take charge of
of the organizations. HR managers recruit, formulating policies, crating employee handbooks
conduct interviews, and manage benefits based and manuals, coordinating with labor groups,
on the company policies. managing employee complaint and concens, and
- oversee human resource management and see dealing with employee violations.
to it that employee potentials and abilities are -They also handle dispute and conflict settlements
utilized to the fullest and that their work among employees. Specialist use their knowledge
satisfaction remains high. of labor laws and wage and salary data in dealing
with employee concerns as well as in negotiating
 Recruitment managers -are specialists with labor group.
responsible for the screening, hiring, and
placement of candidates in suitable positions in -They also handle dispute and conflict settlements
the organization. among employees. Specialist use their knowledge
-continuously search for qualified applicant to fill of labor laws and wage and salary data in dealing
vacant positions by employing various means and with employee concerns as well as in negotiating
acquire people who can be an asset to the with labor group.
organization. ------------------------------------------------------------
 Marketing Management  Promotions Specialists assist in the preparation of
- According to Business Case Studies, “Marketing promotional materials such as coupons, flyers,
is the management process responsible for pamphlets, brochures, gifts and discount cards.
identifying, anticipating, and satisfying consumer They also provide support in the preparation of
requirements profitably. contest mechanics and events such trade shows
- involves overseeing the development of new to promote the products or service.
products, advertisement, promotions, or sales.  Sales Managers who take charge of selling the
product or services by establishing sales
 Marketing Director is tasked with managing the objectives and encouraging sales personnel to
overall marketing operations of the organization. attain or even exceed their sales targets.
Extensive knowledge in advertising, finance, and  Sales Representatives do the actual selling and
planning are crucial in this position. The marketing ensure that the products reach consumers. They
director must effectively manage both the are also in charge of identifying and monitoring
budgeting and the creative process. Apart from customer preferences and needs.
having a marketing director, some companies also ----------------------------------------------------------
point a vice president for marketing management.  Operations Management -It involves overseeing,
 Marketing Managers are tasked with developing designing, controlling the process of production,
strategies for the brand by analyzing the demand and redesigning business operations in the
for the product or service. They monitor the production of goods and services.
activities and strategies of competitors and - focuses on designing and controlling production
formulate strategies to maintain awareness of and and business operations related to production.
demand of the brand. They also identify potential -It involves management of facilities, processes,
markets, distributions, and competitors. distribution and resource planning.
-also deal with customers, distributors, and -In the manufacturing setting, the company has to
government agencies in the course of their work . ensure the design of effective and efficient
Marketing managers are called product managers production process, timely acquisition of raw
or brand managers. materials need for production, deployment or
adequate number or trained workers, and the
 Public relation managers take charge of proper maintenance of equipment and other
promoting the company or organization to the resources of trained workers, and the proper
public and enhancing its corporate image. They a maintenance of equipment and other resources
re in charge of publicity and ensure that the required.
company maintains its reputable image in the -In service-oriented setting, on the other hand,
market and its edge competitors. the company has to ensure the availability of
 Account Executives manage client accounts or trained and customer-oriented personnel,
departments and prepare commercials and presence of customer service locations, and
advertisement for them. They coordinate with excellent provision of customer service.
advertising managers who supervise all creative  Production manager has to make sure that the
works including conceptualizing and creating story plant meets the production quota, considering
boards and contacting media or promotion financial and time constraints. Production
agencies for the distribution of the materials. techniques employed based on the requirements
 Creative Director ensures that the advertisements of the top management.
specified by the clients are produced and  Production Supervisors are assigned to specific
delivered promptly. parts of the assembly line or production area.
 Media Director, meanwhile selects medium for They oversee operators who do the actual
the advertisement. productions work. Production supervisors
 Promotion managers supervise all promotional regularly report to the production managers.
activities of the firm. These activities encompass
all activities for dealers, distributors, and ----------------------------------------------------------------
consumers.
 Financial Management amount of the loan, set its interest rate, and
-“The goal of any finance functions is to achieve define the terms of payment.
three benefits: business support services, lowest  3. Asset Management Decisions-After acquiring
cost, and effective control of the environment.” assets and deciding on appropriate financing
-Toward the end, the firm has to ensure that it options, the company must effectively manage
sets up effective and efficient internal process the resulting finances.
designed to achieve all these, while maintaining  Credit Managers develop credit policies and
the values of being vision-oriented, growth monitor collection of accounts.
focused, intuitive, and risk-taking.  Cash managers monitor and establish control
Note: Finance is considered the “ lifeblood of mechanisms on the flow of cash receipts and
business” since all organizations need financing to disbursement. They also develop strategies as to
meet their sales requirements and sustain where to invest surplus cash.
operations.
 Finance is defined as the art and science of ---------------------------------------------------------
managing money. It can also be defined as the
effective acquisition and management of the  Materials and Procurement Management
assets of an organization. The organizational -It is the responsibility of the firm to ensure that it
function of finance is the procurement and manages the procurement process and the supply
effective utilization of company funds. base effectively and efficiently. This includes
 Finance Manager supervises all finance buying high quality products and services at the
operations. Finance managers raised funds, right price from the right, reliable resource, based
invests assets, and manage them effectively in an on the right specification, in the right quality for
economically unstable environment. They allocate delivery, at the right time to the right customers.
resources efficiently to ensure that these  Procurement is the act of purchasing or acquiring
contribute to the growth of the organization. goods and services for company use.
 Chief Financial Officer (CFO) is the head of the -In other companies, procurement is part of the
finance department in large companies. He/she organization’s operations, particularly its supply
reports directly to the president or chief executive chain management.
office (CEO). -Apart from purchasing, procurement
 Treasurer- is mostly involved in major areas of management also involves purchasing planning,
financial management such as investment, standard determination, inventory control, and
financing and asset management. Treasurers are disposal.
responsible for overseeing the budget  Purchasing managers or procurement managers
requirements and assessing investment supervise the procurement process of the
opportunities and risks. company. They evaluate and approve requests for
 Controller is tasked with preparing financial acquisition, and ensure that materials purchased
reports such as income statement, balance sheets, are of good quality and purchased at competitive
and cash flow. These report help in assessing the prices.
financial position of the organization. Controllers  Buyers or Purchasing officers acquire specific
also supervise the accounting, audit, and budget products and services required for the company.
preparation. They write request for bids, proposals, and
 1.Investment decision-This is the most important quotes, and evaluate information regarding
financial decision because managers have to procurement.
determine how much of the total assets should be  Sealed bid-a type of bid where suppliers put their
held or utilized by the firm and how will be used bids in sealed envelopes that are only opened
by the company. during the actual review. The bids are evaluated
 2. Financing Decision-Finance managers have to to determine the capacity of the suppliers to fulfill
decide what type of financing should be availed of the terms and conditions set by the company, and
by the company. The company can use its existing the contract is usually awarded to the bidder with
assets, borrow, or sell share of stocks. When the the lowest price.
company decide to avail of loans to finance the
operations, finance managers determine the
 Competitive bidding is the process where  1. Sales and marketing information systems
prospective suppliers submit their bids which -engaged in sales forecasting, pricing analysis,
indicate their willingness to provide products and and order processing. The system is also
services to the company at certain prices. involved in planning of facilities, location,
-The company initiates the process by releasing machine control, and production.
invitations to various companies and suppliers to
submit their bids, suppling them specific  2. Finance and accounting information system
information such as specifications of the product -monitors the company’s assets and fund flows,
or descriptions of the services required, the and is indispensable in budgeting, account
criteria for evaluating the bid, and the terms of receivable, and financial planning.
conditions of purchase.  3. Human resource system -keeps track of
employee records, skills, performance and
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training, and is utilized in compensation analysis,
 Office Management training and development, and human resource
It involves the proper handling and maintenance planning.
of the clerical aspects of all the functional  Information system managers take charge of
departments of the organization, as well as the establishing an information system, managing it
facilitation of proper communication, components and programs, and rendering
coordination, and storage of data. technical support to the various departments in
-Office management also involves payroll, records, the organization. Their tasks include software and
telecommunications, and parking management. hardware management, networking and internet
 Administrative managers or office managers maitainance.
-perform diverse tasks in the conduct of office
management but mostly concentrate on
monitoring and reviewing office operations to
determine the best work processes that will
contribute to efficiency in the workplace.
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 Information and Communication Technology
Management
-This includes a related form of communication or
application that encompasses radio, television,
cellular phone, computer and network hardware
and software, satellite system, and so on as well
as the various services and applications
associated with them such as video conferencing
and distance learning.
 Information Technology refers to the application
of computer and telecommunications technology
to store, manage, and transmit data in business
and other organization.
 Information Systems are organized systems or
network that collect, store, and disseminate
information required to support key
organizational functions. Collected data are
processed by the systems through three basic
activities: input, processing, and output.

-Business organizations also employ a variety of


information systems in the conduct of their
operations, each handling a specific set of
information related to specific functional areas:

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