RutchelleBrillan

tes
alexbrill168@gmail.com
Street no. 482, Zone 70, Alkhesa – Doha
+974 50544392

I am a self-motivated, dynamic, and highly performing individual with outstanding experience in

administrative and supervisory work. Highly flexible but efficient and effective in accomplishing goals and
objectives of a company. I am promising employee that will ensure to complete the task reflective in my
performance.

EDUCATION
Work Experience

1999-2002
September RIVER ISLAND
Batchelor of Science in Education 21, 2020 Qatar-Doha
Major in Mathematics upto Date Senior Sales Consultant
Minor in General Science
Saint Mary’s College of Catbalogan  A cashier at times, expands in customer
Catbalogan City, Samar, Philippines services
 Responsible in processing cash, debit and
1997-1999 check transactions using cash register or
other point of sale system
Batchelor of Science in Medical
 Balance cash registers and provide change
Technology register
Remedios T. Romualdez Medical  Record purchases, process returns and
Foundation exchange as well as scanning items
Tacloban City, Philippines
VICTORIA SECRET FULL ASSORTMENT
un
1993-1997 February Qatar-Doha
14, 2016 – Customer service supervisor;
Samar National High School
May 14, Senior Sales executive
Catbalogan City, Samar Philippines 2020
 Collaboratively works to render highest
SKILLS customer satisfaction by addressing
Highly skilled and knowledgeable on customers’ queries and requests in a
administrative/ work and customer professional way.
service  Settles customer related issues about
Efficient time management products.
Advanced supervisory and  Collects feedback from customers and relay
managerial work specifically facilities customers’ feedback to management on
inspection and management, regular basis
 Perform merchandising duties to assist
scheduling and monitoring
store operations.
performance
 Initiate promotional activities to achieve
Trained CPR and first aid provider sales targets for the store
Proficient on emergency response  Assist in coaching sales associates and new
and evacuation joiners to enhance marketing skills of

TRAININGS
August 17, 2018
Emergency response
Victoria secret (Doha Festival City Mall)
1999-2002
Batchelor of Science in Ed
Cardiopulmonary resuscitation
(CPR)
Victoria secret (Doha Festival City Mall)
August 15-24, 2013
Language Training and Culture
Familiarizations: Mandarin
Language
Republic of the Philippines
Department of Labor and Employment
Overseas Workers Welfare Administration
July 15-18, 2009
Team Building Trainer
Taytay sa Kauswagan Incorporated
Bohol City Philippines
May 12-13, 2009
Organizational Planning Training
TaytaysaKauswagan Incorporated
Calbayog City Philippines
January 18, CONVERGYS PHILLIPPINES
2014 - Metro Manila, Philippines
November Customer Service Representative Team
1, 2016 Supervisor-Nextel
 Ensures that the team maintains high
standard of customer service and satisfaction
 Ensures that there is greater service and
customers service team administer such in a
professional manner
 Assures customer satisfaction regardless
present problems
 Understand the root cause of problem
specifically and implement solution
 Give service/assistance in accordance with
company’s policies and procedures for each
customer
 Telephone handling and telephone-selling
 Reply to emails to various departments and
customers, and attend to online clients
 Collaborate with the team to achieve better
results
 Find ways for continuous improvement
April 2011- PACIFIC HEALTH CARE II
January Singapore
2014 Caregiver
 First aid administration
 Prepare the adult for morning exercise
 Care provision for the adult
 Assist in Medications preparation
 Keep records for visitors and maintains
satisfactory customer service

CAREER OBJECTIVES April 2010 – MALL OF ASIA PHILLIPPINES

March 2011
Add value at work which can be
seen through increase sales or
giving incredulous services to
customers, the experience that will
last. A smile on the faces of the
customers before or after having
an encounter with me.
Provide outmost service. Most of
my experiences are in sales and
customer service, administration,
and medical assistance. My
addition to any company will be
profitable because I have gathered
experience from different angles of
January
work, to build up my expertise.
2008 –
March 2010
Mandaluyong, Philippines
Department Supervisor Max Factor
 Assign daily task to my team members
 Create their work schedules
 Offer feedback on their performance,
providing coaching as needed on areas with
opportunity for improvement
 Help line manager to develop Departmental
strategy for sales boost and great customer
service
 Manage Stocks and supervise stock takes
 Handle finance in the beginning and closing
of shifts
 Monitor Performance of team members
 Contributes to team effort by accomplishing
sales targets
Phil Cargo International Recruitment
Services, Incorporated
Metro Manila
MANAGER

June 2006 – Mall of Asia