Cambridge Business Notes

Topic 5 Chapter 5
Stakeholders In A Business pages 51-58
AS Level

NOTE TAKING GUIDE Business Structure pages 51-58

RUBRIC/MARKS
AO1-Knowledge, Understanding (Definition)
AO2-Application (Real-World Connection)
AO3-Analysis (Data; Identify Problem)
AO4-Evaluate (Claim and Counter Claim or Value Judgement)

TOPIC 5 NOTES STAKEHOLDERS IN A BUSINESS

I. Business Stakeholders

A. A stakeholder is a party with an interest in an enterprise. Customers. Employees.

Investors. Suppliers. Vendors. Communities. Governments.

B. Such a company meets its obligations to its stakeholders. Stakeholders are the individuals

or groups to whom a business has a responsibility.

II. The Importance and Influence of Stakeholders on Business Activities

A. Explains two different business decisions impact on stakeholders. The business decision

can focus on benefits such as maternity leave, increase in minimum wages, unethical

practices, etc.… You can use the textbook and/ or current events.

B. Explains how and why a business needs to be accountable to its stakeholders.

C. Analyzes how might conflict arise from stakeholders having different aims?

D. Examines how changing business objectives might affect its stakeholders.

Cambridge Business Notes
Topic 5 Chapter 5
Stakeholders In A Business pages 51-58
AS Level

ACTIVITY 5.1 (page 52)

[18 marks, 25 minutes]

1 In business, stakeholders are people or groups of people who can be affected by, and have in
interest in, any action by an organization. It is important to make decisions that please
stakeholders to have a successful business. [6]

2 A decision can be defined as a course of action purposely chosen from a set of alternatives to
achieve organizational or managerial objectives or goals. Macy's started 2020 with a fresh
perspective. [12]
Cambridge Business Notes
Topic 5 Chapter 5
Stakeholders In A Business pages 51-58
AS Level

ACTIVITY 5.4 (page 57)

[26 marks, 35 minutes]

1 Corporate social responsibility (CSR) is a company's commitment to manage the social,

environmental, and economic effects of its operations responsibly and in line with public
expectations.

2 Corporate social responsibility (CSR) can be simply and broadly defined as the ethical role of
the corporation in society. The aim of CSR is to increase long-term profits and shareholder trust
through positive public relations and high ethical standards to reduce business and legal risk by
taking responsibility for corporate actions. [5]

3 SF provides patient grant funding, extensive business support and access to networks
to help pioneers to validate new models, achieve financial independence and expand
across geographies.
Cambridge Business Notes
Topic 5 Chapter 5
Stakeholders In A Business pages 51-58
AS Level

4 It begins by assessing the industry background of the oil sector in which Shell operates
bringing forth the issues that impact the company.