Lydia Shea Hanson

lydia.hanson@my.wheaton.edu | 715.415.2301 | https://www.linkedin.com/in/lydiahanson/

EDUCATION
Bachelor of Arts in Communication, minor in Spanish, Wheaton College, Wheaton, IL Anticipated May 2022
 GPA: 3.8/4.0
 Dean’s List
 Lambda Pi Eta National Communication Honor Society
 Sigma Delta Pi Spanish Honor Society

PROFESSIONAL EXPERIENCE
Teaching Assistant, Communication Department, Wheaton College, Wheaton, IL October 2019 – Present
Grade exams and papers as needed, check for errors and correct them, give feedback to students.
 Check APA paper formatting, give constructive feedback on assignment submissions.
 Organize and keep track of expenses for the Wheaton College Debate Team.
 Perform general office and computer work using Microsoft Word, Google Sheets and Excel as needed.
Sales Associate, Women’s Shoes Department, Dillard’s, Richmond, IN May 2021 – August 2021
 Provided excellent customer service and sales assistance, answered questions and resolved issues in-
person and over the phone.
 Developed and executed daily goals to increase personal SPH (sales per hour).
 Formed relationships with customers and provided details about credit and purchasing opportunities.
 Sustained and controlled stock inventory and helped order new stock when necessary.
Communication Intern, North American Lutheran Church Disaster Response, Remote May 2020 – August 2020
 Updated the database for hundreds of NALC churches throughout North America.
 Corresponded with North American Lutheran churches in both English and Spanish.
 Developed written materials to promote NALC Disaster Response and encourage donations.
 Generated ideas for reaching younger demographics.
Lifeguard, Swim Instructor, Preble County YMCA, Eaton, OH Summers 2019, 2020
 Scanned for distressed swimmers, enforced facility rules, monitored chemicals in the pool.
 Conducted swim tests, taught swim lessons and water safety, answered questions.
Campus Store Sales Associate, Wheaton College, Wheaton, IL August 2018 – May 2019
 Performed a variety of customer service tasks, answered questions in person and over the phone.
 Opened and closed the store and worked behind the cash register.
 Stocked and sorted new products as needed, filled online orders.

VOLUNTEER/LEADERSHIP EXPERIENCE
World Relief Volunteer, Hawthorne Elementary School, Wheaton, IL September 2019 – March 2020
 Assisted 20 kindergarten refugee children with homework on a weekly basis during the schoolyear.
 Read to students and helped them improve English language skills.
 Played games with children and taught them how to behave in a classroom setting.
Spanish/English Conversation Partner, Wheaton College, Wheaton, IL January 2019 – May 2019
 Met weekly with a native Spanish speaker, introducing her to American culture and the English language
while speaking in Spanish.

ADDITIONAL SKILLS
 CPR certified in 2016, 2018, 2020.
 Proficient in Spanish.