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AB STR ACT In the packaged food market, several brands use cute packaging designs, for example, by displaying
playful colors or funny cartoon-like pictures. However, prior research has not systematically examined how cute pack-
aging designs might affect product perception. In this research, we show that cute packaging designs increase percep-
tions of product tastiness and, at the same time, decrease perceptions of product healthiness. Importantly, as per-
ceptions of both tastiness and healthiness jointly determine purchase intention, we further examine the role of the
product type in order to demonstrate how marketers may benefit from using cute packaging designs. We find that
cute packaging designs increase consumer purchase intention for relative vice products but decrease consumer pur-
chase intention for relative virtue products. This article thus extends the current packaging design literature and dem-
onstrates how marketers can strategically use cute packaging designs to communicate their desired product attributes.
Furthermore, we outline implications for public policy makers.
S
ince 1975, worldwide obesity has nearly tripled, lead- fulness associated with a packaging’s appearance (Nenkov
ing to more than 1.9 billion adults being overweight and Scott 2014), and especially how cute packaging designs
in 2016, of which more than 650 million are obese might affect product perception and purchase intention. For
(http://www.who.int). The major cause of obesity and over- example, in the packaged food market, several brands use
weight is an imbalance between the number of calories that playful colors, rounded shapes, or funny cartoon-like pic-
people consume through eating and the number of calories tures. Innocent Drinks makes use of anthropomorphic fruit
that people expend through physical activity. Consequently, pictures on their juice bottles, and Lindt’s chocolate line
there are two ways in which obesity can be reduced for con- “Hello” displays playful colors and typography on its pack-
sumers: making healthier food choices and exercising more. aging. Other brands, in contrast, tend to refrain from in-
The current research focuses on the first: consumers’ food corporating cuteness appeals in their packaging by relying
choices. One critical factor that affects what products people on rather clean and simple designs. Trader Joe’s juice bottles
buy is the packaging. For example, 64% of consumers say and Hershey’s chocolate packages display nothing but re-
that they have chosen a new product based on the packag- duced product information using functional typography (e.g.,
ing’s visual appeal (Nielsen 2016). Helvetica) on a monochromatic background.
Academic research has investigated how consumers’ prod- In response, this research investigates how cute packag-
uct perceptions, choices, and consumption are affected by ing designs influence consumers’ perceptions of product at-
different food packaging design elements, such as the shape tributes and their subsequent purchase intention, as well as
(Ngo et al. 2013; Fenko, Lotterman, and Galetzka 2016; van how the packaging design interacts with the product type.
Ooijen et al. 2017), color (Karnal et al. 2016; Mai, Symmank, The results of three experimental studies demonstrate that
and Seeberg-Elverfeldt 2016), transparency (Deng and Sri- cute packaging design serves as both a positive taste cue and
nivasan 2013), imagery (Deng and Kahn 2009; Machiels and a negative health cue. Consequently, consumers are more
Karnal 2016), and label placement (Dahl et al. 2019). How- likely to purchase products with cute packaging designs
ever, very limited attention has been paid to the phenom- when the products are relative vices (e.g., chocolate cookies).
enon of packaging cuteness, which refers to the fun and play- Conversely, consumers are less likely to purchase products
Benedikt Schnurr (benedikt.schnurr@tum.de) is assistant professor at the Chair of Marketing, TUM School of Management, Technical University of Munich,
Arcisstr. 21, 80336 Munich, Germany. This research was supported by a Young Researcher’s Grant (Nachwuchsförderung 2017) from the Leopold-Franzens-
Universität Innsbruck.
with cute packaging designs when the products are relative packages are angular rather than rounded (Fenko et al.
virtues (e.g., vegetable juice). 2016), are colored dark rather than light (Mai et al. 2016),
and display pictures of unprocessed rather than processed
T H E O R E T I C A L F R A ME W O R K food (Machiels and Karnal 2016).
Cute Packaging Design While these studies have investigated the effects of sin-
Cuteness is generally defined as being pleasantly attractive gle design elements (e.g., shape angularity and color light-
in a delicate way (http://webster-dictionary.org/definition ness), the goal of the current research is to examine the
/Cute). Prior research has predominantly focused on the ef- effects of packaging cuteness, which can be evoked by multi-
fects of kindchenschema cuteness, which regards an object’s ple design elements. Thus, the goal of the current research
baby-like or infantile appearance (Hildebrandt and Fitzger- is to identify the specific design elements that drive percep-
ald 1978). Exposure to kindchenschema cuteness sponta- tions of cuteness and to derive an overall assessment that
neously triggers associations of weakness and vulnerability results from a packaging’s cuteness by manipulating differ-
(Wang and Mukhopadhyay 2015) and, as a consequence, elic- ent design elements.
its caretaking (Sherman, Haidt, and Coan 2009) and pro- However, how do perceptions of packaging cuteness in-
social behavior (Keating et al. 2003) in adults. fluence consumers’ judgments of specific product attributes?
However, as cuteness is a broad concept entailing many In a series of studies, Nenkov and Scott (2014) demonstrated
different elements, Nenkov and Scott (2014) proposed a dif- that exposure to whimsically cute products increases con-
ferent conceptualization of cuteness, namely, whimsical cute- sumers’ indulgent consumption. Importantly, the authors
ness, which is the focus of the current research. Different showed that exposure to whimsically cute objects primes
from kindchenschema cuteness, whimsical cuteness is not mental representations of fun. Research on mental imagery
associated with vulnerability but with fun and playfulness. suggests that the mental representations that consumers
Thus, whimsical cuteness refers to the fun and playfulness create when exposed to visual stimuli affect their product
that are associated with inanimate objects, such as con- judgments (MacInnis and Price 1987; Petrova and Cialdini
sumer products or packaging. Perceptions of whimsical cute- 2005; Jiang et al. 2015). Therefore, exposure to cute pack-
ness can be evoked by several visual cues such as anthropo- aging should lead consumers to generate mental images of
morphic designs and colorful graphics (Nenkov and Scott having fun consuming the product, thus increasing their per-
2014) or by using rounded shapes (Cho, Gonzales, and Yoon ceptions of hedonic benefits (Voss, Spangenberg, and Groh-
2011). mann 2003). The hedonic value of food products is defined
by how good the food tastes (Connell and Mayor 2013).
Cute Packaging Design and Product Thus, this research proposes that cute packaging design in-
Attribute Judgment creases consumers’ perceptions of tastiness.
Consumers perceive visual packaging elements (e.g., color, However, consumers are known to hold opposing theo-
shape, size, and visual image) not only in terms of their ries about products and tend to make naïve judgments about
functional purpose (e.g., protection) but also in terms of product attributes (Deval et al. 2013). Thus, consumers may
their symbolic associations (Underwood 2003). Especially draw opposing inferences from the very same cue. For ex-
when they are without access to complete product informa- ample, Deng and Srinivasan (2013) found that transparent
tion (Deval et al. 2013), consumers tend to use these sym- packages both increase consumption, as they enhance food
bolic associations when forming judgments about product salience, and decrease consumption, as they facilitate con-
attributes in which these associations spill over to the prod- sumption monitoring. Specifically, consumers categorize ob-
uct. Of particular importance to the current study, existing jects into those that are fun and exciting (tasty) and those
research has demonstrated that altering packaging design that are wholesome (healthy, nourishing, and good for you;
elements, such as the shape, color, and imagery, can influ- Raghunathan, Naylor, and Hoyer 2006). Consequently, this
ence consumers’ taste and health inferences. Consumers rate research proposes that while cute packaging design serves
products as healthier when packages are angular rather than as a positive taste cue, it also serves as a negative health
rounded (Fenko et al. 2016), are slim rather than wide (van cue. In other words, it is expected that cute packaging design
Ooijen et al. 2017), are colored red rather than yellow leads to positive inferences about a product’s tastiness and to
(Karnal et al. 2016), and use light rather than dark colors negative inferences about a product’s healthiness. Stating
(Mai et al. 2016). Consumers rate products as tastier when this hypothesis formally:
ST UDY 1
Study 1 tested the basic hypothesis that cute packaging
design would positively influence participants’ ratings of the
product’s tastiness and negatively influence participants’
ratings of the product’s healthiness. Participants were ex-
posed to a nut snack that was packaged with either a cute or Figure 1. Cute (left) vs. neutral (right) packaging (study 1).
a neutral design. Nut snacks were chosen as the focal prod-
uct because they have both healthy and unhealthy attri-
butes (Corleone 2013). (1 5 light to 7 5 heavy) and arousal (1 5 calming to 7 5
arousing).
As intended, compared to the neutral packaging, partic-
Method ipants rated the cute packaging as cuter and whimsically
A total of 100 US consumers (Amazon Mechanical Turk cuter but not different in terms of kindchenschema cute-
[MTurk], M age 5 35, 44% female) were randomly assigned ness (see table 1 for the detailed results of all pretests). The
to either the cute or the neutral packaging condition. The packages did not differ in their visual appeal and heaviness,
participants were told that the study was about people’s and they did not affect participants’ health regulatory fo-
food preferences. cus. However, participants rated the cute packaging as more
arousing than the neutral packaging. Arousal will thus be in-
Cuteness Manipulation. Cuteness was manipulated by al- cluded as a covariate in the main study.
tering the packaging’s graphical features (see fig. 1), follow-
ing Nenkov and Scott (2014; study 3). In a pretest, 60 dif- Measures. After exposure to the packaging, the participants
ferent US consumers (MTurk, Mage 5 34, 62% female) were first indicated their intention to purchase the product on a
randomly assigned to either the cute or the neutral packag- scale from 1 (very unlikely) to 7 (very likely). They then rated
ing. Based on the procedure that was suggested by Nenkov the nut snack’s tastiness and healthiness. To assess the prod-
and Scott (2014), participants indicated the extent to which uct’s perceived tastiness, participants rated the product on
they perceived the packaging as cute (cute, adorable, and the following three items: “How tasty do you think this prod-
endearing; a 5 :96), whimsically cute (whimsical, playful, uct is?” (1 5 not at all tasty to 7 5 very tasty), “How deli-
and fun; a 5 :93), and kindchenschema cute (vulnerable, cious do you think this product is?” (1 5 not delicious at
naive, and caretaking; a 5 :73). Additionally, participants all to 7 5 very delicious), and “How good do you think this
rated the packaging’s visual appeal (attractive and beau- product tastes?” (1 5 bad to 7 5 good) (a 5 :95). To assess
tiful; r 5 :81) and indicated their health regulatory focus the product’s perceived healthiness, participants rated the
based on the scales that were provided by Gomez, Borges, product on the following three items: “How healthy do you
and Pechmann (2013), assessing participants’ health pro- think this product is?” (1 5 not at all healthy to 7 5 very
motion focus (a 5 :91) and prevention focus (a 5 :81). All healthy), “How important would this product be as part
of these items were measured using a 7-point scale from of a healthy diet?” (1 5 not important at all to 7 5 very im-
1 (not at all) to 7 (very much). Furthermore, following Kar- portant), “How good do you think this product is for your
nal et al. (2016), participants rated the packaging’s heaviness health?” (1 5 bad for my health to 7 5 good for my health;
Study 1:
Cute 4.69 5.15 2.53 4.01 1.94 3.24 5.02 4.45
Neutral 2.39 2.28 2.38 3.61 1.69 1.92 5.25 4.59
t(1, 58) 5 4.83, t(1, 58) 5 6.98, t(1, 58) 5 .459, t(1, 58) 5 .85, t(1, 58) 5 .94, t(1, 58) 5 3.22, t(1, 58) 5 2.67, t(1, 58) 5 2.35,
p < .001 p < .001 p 5 .65 p 5 .39 p 5 .35 p < .01 p 5 .51 p 5 .73
Study 2:
Cute 5.14 5.09 3.49 4.37 3.19 4.78 5.19 4.79
Neutral 3.71 3.50 3.21 4.26 3.39 4.37 5.15 4.97
F(1, 130) 5 26.15, F(1, 130) 5 31.43, F(1, 130) 5 .95, F(1, 130) 5 .15, F(1, 130) 5 .41, F(1, 130) 5 1.73, F(1, 130) 5 .06, F(1, 130) 5 .001,
p < .001 p < .001 p 5 .33 p 5 .69 p 5 .52 p 5 .19 p 5 .81 p 5 .97
Study 3:
Cute 4.93 4.95 3.08 3.94 3.11 3.71 5.09 4.80
Neutral 2.85 2.36 2.67 3.59 2.83 2.50 4.76 4.63
t(68) 5 5.11, t(68) 5 7.05, t(68) 5 1.04, t(68) 5 .98, t(68) 5 .69, t(68) 5 2.84, t(68) 5 1.03, t(68) 5 .50,
p < .001 p < .001 p 5 .30 p 5 .33 p 5 .49 p < .01 p 5 .30 p 5 .62
a 5 :89). The order of all six items was randomized. Next, Discussion
to assess participants’ consumption imagery, participants Supporting the basic hypothesis, the cute packaging led to
indicated how much fun it would be to eat the nut snack more favorable perceptions of the nut snack’s tastiness and
(1 5 no fun at all to 7 5 a lot of fun). Finally, participants to less favorable perceptions of the nut snack’s healthiness.
assessed the packaging’s arousal using the same item as in Further, the results from the parallel mediation analysis show
the pretest. that the positive effect of the cute packaging design on the
perceived tastiness and the negative effect of the cute pack-
Results aging design on the perceived healthiness tend to annul each
ANCOVAs with arousal as the covariate on the perceived other when predicting purchase intention. The results from
tastiness, healthiness, consumption fun, and purchase in- the serial mediation analyses demonstrate that the positive
tention revealed that participants rated the nut snack as taste effect and the negative health effect are driven by the
tastier in the cute packaging condition than in the neu- fun that consumers imagined that they would experience
tral packaging condition (M cute 5 5:53 vs. M neutral 5 4:83; while consuming the product. To further increase the confi-
F(1; 97) 5 4:83, p < :05) and as less healthy in the cute dence in consumption fun being the main mechanism un-
packaging condition than in the neutral packaging con- derlying the positive (negative) taste (health) effect of the
dition (Mcute 5 4:50 vs. Mneutral 5 5:22; F(1; 97) 5 6:76, packaging cuteness, we ran several additional mediation mod-
p < :05). These results support hypothesis 1. Furthermore, els including arousal as a parallel and serial mediator (see
participants rated the nut snack with the cute packaging appendix, available online). The analyses demonstrate that
as more fun to consume than the nut snack with the neu- our results are not driven by the cute packaging generating
tral packaging (M cute 5 4:61 vs. Mneutral 5 3:64; F(1; 97) 5 higher arousal.
9:29, p < :01). The effect of the packaging design on purchase
intention was not significant (Mcute 5 4:43 vs. Mneutral 5 ST U DY 2
4:71; F < 1). The product stimulus that was used in study 1 (nut snack)
A mediation analysis (Hayes 2013; model 4, n 5 5; 000) may be regarded as both relatively healthy and unhealthy.
with tastiness and healthiness as parallel mediators and However, some products are healthy by nature (e.g., veg-
arousal as the covariate produced a positive indirect effect of etables), while others are rather unhealthy by nature (e.g.,
the packaging design on purchase intention through tasti- chocolate cookies). Thus, one factor that is likely to influ-
ness (b 5 :33; standard error (SE) 5 :17; 95% confidence in- ence the effect of the cute packaging design on consumer
terval (CI95%) 5 .02, .67) and a negative indirect effect of the purchase intention is the product type. Specifically, this re-
packaging design on purchase intention through healthiness search suggests that cute packaging design affects consum-
(b 5 2:22; SE 5 :11; CI95% 5 2:47, 2.04). The direct effect ers’ purchase intention differently for vice and virtue prod-
of the packaging design on purchase intention was nonsignif- ucts (Wertenbroch 1998). Vice products (also referred to
icant (b 5 2:39, SE 5 :36, CI95% 5 2 1:09, .32). The pack- as “wants”) are unhealthy by nature and provide instant grat-
aging design positively predicted tastiness (b 5 :69; SE 5 ification and hedonic benefits (such as the immediate plea-
:32, p < :05) and negatively predicted healthiness (b 5 2:72 sure derived from eating a chocolate cookie). Virtue products
SE 5 :28, p < :05), with both tastiness (b 5 :47; SE 5 :11, (also referred to as “shoulds”) are healthy by nature and
p < :001) and healthiness (b 5 :36; SE 5:12, p < :05) posi- provide long-term benefits. As such, when consumers make
tively predicting purchase intention. a deliberate food choice in favor of a vice product (e.g., pizza)
A mediation analysis (Hayes 2013; model 6, n 5 5; 000) for dinner, they do so mainly because of the product’s great
with consumption fun and tastiness as serial mediators and taste and the derived pleasure, irrespective of the meal’s po-
arousal as the covariate produced a significant positive in- tentially negative health effects (Milkman, Rogers, and Bazer-
direct effect of cuteness on purchase intention through con- man 2008). However, when choosing a virtue product (e.g.,
sumption fun and tastiness (b 5 :15; SE 5 :09; CI95% 5:01, salad) for dinner, they do so mainly because of the long-term
.35). A mediation analysis with consumption fun and tasti- health benefits that the meal provides. Consequently, it
ness as serial mediators produced a significant negative in- seems plausible that consumers’ associated consumption goal
direct effect of cuteness on purchase intention through con- of choosing between a vice product and a virtue product
sumption fun and healthiness (b 5 2:13; SE 5 :09; CI95% 5 affects what kind of inferences that consumers draw from
2:34, 2.01). cute packaging designs.
Results
Tastiness. A 2 2 ANOVA with the packaging design
and product type as independent variables on the perceived
tastiness revealed a nonsignificant main effect of the pack-
aging design (F < 1). The main effect of the product type
was significant (F(1; 182) 5 43:79, p < :001; M vice 5 5:53
vs. M virtue 5 4:13). This main effect was qualified by a sig-
nificant interaction between the packaging design and prod-
uct type (F(1; 182) 5 5:23, p < :05). Planned contrasts re-
vealed that participants rated the vice product with the cute
packaging as tastier than the vice product with the neu-
tral packaging (Mcute 5 5:84 vs. M neutral 5 5:23; F(1; 182) 5 Figure 3. Purchase intention as a function of the packaging design
4:54, p < :05). For the virtue product, the packaging design and product type (study 2).
Figure 4. Vice (top) and virtue (bottom) product with cute (left) vs. neutral (right) packaging (study 3).
(Mcute 5 3:57 vs. Mneutral 5 3:39; F(1; 168) 5 :42, p 5:52). itive indirect effect of the packaging design on purchase in-
Participants rated the virtue product with the cute pack- tention through tastiness (b 5 :23; SE 5 :11; CI95% 5 :03,
aging design as less healthy than the virtue product with .47) and a nonsignificant indirect effect of the packaging
the neutral packaging design (M cute 5 3:67 vs. M neutral 5 design on purchase intention through healthiness (b 5 :03;
4:35; F(1; 168) 5 5:86, p < :05). SE 5 :06; CI95% 5 2:07, .19). For the virtue product, the
analysis produced a nonsignificant indirect effect of the
Purchase Intention. A 2 2 ANCOVA on purchase inten- packaging design on purchase intention through tastiness
tion produced a nonsignificant main effect of the packag- (b 5 2:10; SE 5 :11; CI95% 5 2:33, .09) and a significant
ing design ( p 5 :92), a significant main effect of the prod- negative indirect effect of the packaging design on purchase
uct type (Mvice 5 4:59 vs. M virtue 5 4:24; F(1; 168) 5 5:33, intention through healthiness (b 5 2:13; SE 5 :08; CI95% 5
p < :05), and a significant interaction effect (F(1; 168) 5 2:31, 2.02). These results provide further support for hy-
18:15, p < :001; see fig. 5). Planned contrasts showed that pothesis 2b.
participants indicated higher purchase intentions for the
vice product when the packaging was cute rather than when Discussion
the packaging was neutral (Mcute 5 4:92 vs. M neutral 5 4:25; Study 3 replicates the findings from study 2 by manipu-
F(1; 168) 5 9:52, p < :01). Participants indicated lower pur- lating the product type via verbal advertising messages. For
chase intentions for the virtue product when the packag- the vice product, cute packaging design increased purchase
ing was cute rather than when the packaging was neutral intentions through the perceived tastiness. For the virtue
(Mcute 5 3:92 vs. M neutral 5 4:55; F(1; 168) 5 7:81, p < :01). product, the cute packaging design decreased purchase inten-
These results provide further support for hypothesis 2a. tions through the perceived healthiness.
GENERAL DISCUSSION
Moderated Mediation Analysis. A moderated mediation The current research demonstrates that cute packaging de-
analysis (Hayes 2013; model 7, n 5 5; 000) that was similar sign serves as an extrinsic cue that leads consumers to per-
to study 2 produced significant indices of moderated me- ceive products as tastier but less healthy. While Nenkov and
diation for both tastiness (b 5 :33; SE 5 :16; CI95% 5 :06, Scott (2014) demonstrated that exposure to whimsically
.66) and healthiness (b 5 :17; SE 5 :11; CI95% 5 :01, .44). cute objects increases consumers’ indulgent behavior (e.g.,
For the vice product, the analysis produced a significant pos- eating ice cream and watching lowbrow movies), the cur-
rent research demonstrates that cute packaging designs in-
fluence consumers’ judgments of specific product attributes:
tastiness and healthiness. Relatedly, while prior research
has shown that consumers draw inferences about products’
tastiness and healthiness from packaging design elements
such as the color brightness (Mai et al. 2016), color hue (Kar-
nal et al. 2016), shape angularity (Fenko et al. 2016; Velasco
et al. 2014), and product visuals (Machiels and Karnal 2016),
the current study extends this line of research to the con-
cept of cute packaging designs.
The results from study 1 suggest consumption imagery
as the underlying process. Specifically, being exposed to food
packaging with a cute design leads consumers to believe that
the product is actually fun to consume. Previous studies have
shown that visual stimuli can activate specific mental asso-
ciations (MacInnis and Price 1987; Petrova and Cialdini 2005;
Jiang et al. 2015). The current study demonstrates that imag-
Figure 5. Purchase intention as a function of the packaging design ined consumption fun results in inferences about food tast-
and product type (study 3). iness and healthiness.
Furthermore, this research demonstrates that the effect signs increase purchase intention for vice (unhealthy) prod-
of cute packaging design on consumer purchase intention ucts and decreases purchase intention for virtue (healthy)
depends on the product type. Prior research has demonstrated products. These findings thus resonate with Crolic et al.’s
that the effects of product and package design elements on (2019) work, which suggests that aesthetics may result in
consumer behavior greatly vary depending on contextual negative consequences for consumer well-being. In public
factors, such as verbal product attribute information (Hoegg places (e.g., schools and colleges), policy makers can encour-
and Alba 2011; Noseworthy and Trudel 2011), the brand age consumers to choose healthy food products by limiting
(Wansink 1996), the product category (Sevilla and Kahn the availability of products featuring cute packaging designs.
2014), or the intrinsic characteristics of packaged products By choosing brands that use rather plain and simple pack-
(Scott et al. 2008; Deng and Srinivasan 2013). Studies 2 and aging designs, consumers are more likely to purchase virtue
3 demonstrate that cute packaging designs increase pur- products and less likely to purchase vice products, thus mak-
chase intentions for relative vices but decreases purchase in- ing healthier food choices.
tentions for relative virtues. On a larger scale, an option would be to make consumers
In turn, the findings of this research provide actionable engage in counterfactual thinking, which encourages con-
managerial implications that can be adapted according to a sumers to question the influence that packaging cues might
company’s current profile and product assortment. For prod- have on their food perceptions and choices (Chandon 2013).
ucts that may be regarded as both rather healthy and rather As packaging cuteness decreases consumers’ perceived health-
unhealthy, such as nut snacks, the findings suggest that mar- iness of virtue products, public campaigns may focus on
keters should make use of cute packaging designs if their the intrinsic health benefits of virtue products while, at the
goal is to promote the product’s tastiness. If their goal is to same time, encouraging consumers to think about the role
promote the product’s healthiness, marketers should refrain of packaging.
from using cute packaging designs. For companies already Despite these contributions to theory and practice, there
making use of cute packaging designs, emphasizing taste ben- remain some limitations of this work that suggest room for
efits in marketing communication, such as advertising, would future research. First, this study exclusively investigated the
be a preferable strategy. For companies not making use of effects of cute packaging designs for food products. Future
cute packaging designs, emphasizing health benefits would studies should broaden the scope of this research by investi-
be the preferable strategy. gating different industries and different cuteness elements.
Whether or not to make use of cute packaging designs For example, another product category where cute packag-
also depends on the product type. As vice products are pre- ing design becomes increasingly more prominent is cosmet-
dominantly consumed for the immediate pleasure that they ics (e.g., Oliver Bonas, Treaclemoon, Lush, and Life NK). It
provide, consumers are looking for cues that signal tasti- would certainly be worthwhile to investigate whether the
ness with less regard for how unhealthy the product might effect of cuteness positively (negatively) influencing consum-
be. Because vice products are intrinsically unhealthy, the ers’ perceptions of hedonic (functional) product benefits holds
cute packaging design as a negative health cue has no effect for other product categories. In the fashion industry, for ex-
on consumer purchase intention. Thus, making use of cute ample, the luxury brand Hugo Boss created a limited holiday
packaging design is the preferable strategy for communicat- collection featuring whimsical cartoon pictures. Due to the
ing the tastiness of vice products. Virtue products, on the high hedonic potential that is associated with luxury brands
other hand, are consumed for the health benefits that they (Hagtvedt and Patrick 2009), one might suspect that display-
provide. Thus, consumers are looking for cues that signal ing such cute designs would result in favorable consumer
healthiness. Consequently, cute packaging design as a neg- responses for luxury brands. With respect to nonprofit or-
ative health cue has a negative effect on consumer purchase ganizations, the World Wide Fund for Nature (WWF) uses
intention, and using rather simple and clean packaging de- a rather cute brand logo compared to other similar organi-
signs is the preferable strategy for virtue products. zations, such as the Wildlife Conservation Society. It would
The current study also provides implications for public pol- certainly be interesting to investigate whether brand logo
icy makers. Leading consumers to make healthier food choices cuteness affects consumers’ donation behavior.
is one major strategy to fight worldwide obesity (www.who Second, we argued that imagined consumption fun would
.int). Studies 2 and 3 demonstrate that cute packaging de- underlie the positive (negative) taste (health) effect of cute
packaging designs. Future researchers should look deeper that kindchenschema cute appeal enhances prosocial and sus-
into potential alternative explanations. Specifically, the cute tainable behaviors among consumers with a high approach
packaging designs of studies 1 and 3 generated higher arousal motivational orientation. As many brands use cute packag-
compared to the neutral packaging designs due to the use ing designs, it would certainly be interesting to examine the
of color. Although the results of study 1 support our theo- conditions under which whimsically cute appeals may lead
rizing, more research is necessary to investigate the role of consumers to make healthier food choices.
arousal in consumers’ responses to cute stimuli. Relatedly,
we proposed that, on the one hand, the mental image of
R EF E REN C E S
fun, which is triggered by exposure to the cute packaging de-
Bloch, Peter H., Frédéric F. Brunel, and Todd J. Arnold (2003), “Individual
sign, would lead consumers to perceive the product as tast- Differences in the Centrality of Visual Product Aesthetics: Concept
ier. On the other hand, as consumers are known to draw and Measurement,” Journal of Consumer Research, 29 (4), 551–65.
opposing inferences from the very same cue (Deval et al. Chandon, Pierre (2013), “How Package Design and Packaged-Based Mar-
2013), we proposed that the mental image of fun would lead keting Claims Lead to Overeating,” Applied Economic Perspectives and
Policy, 35 (1), 7–31.
consumers to perceive the product as less healthy. Future
Cho, Sookyung, R. Gonzales, and Carolyn Yoon (2011), “Cross-Cultural
studies should investigate the role of learned associations. Difference in the Preference of Cute Products: Asymmetric Dominance
Packages of rather unhealthy products, such as candy or choc- Effect with Product Design,” Proceedings of IASDR, the 4th World Con-
olate, mostly display cute elements, while packages of rather ference on Design Research, Delft, Netherlands.
Connell, Paul M., and Lauren F. Mayor (2013), “Activating Health Goals
healthy products, such as organic tea or frozen broccoli, very
Reduces (Increases) Hedonic Evaluation of Food Brands for People
seldomly display cute elements. It might be that consumers Who Harbor Highly Positive (Negative) Affect toward Them,” Appetite,
automatically associate cute packages with unhealthy prod- 65, 159–64.
ucts due to repeated exposure to these products. Corleone, Jill (2013), “Nutritional Value of Dried Fruits and Nuts,” http://
Third, this article investigated the moderating effect of www.livestrong.com/article/285078-nutritional-value-of-dried-fruits
-nuts/ (accessed June 22, 2017).
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