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Profile Option Values: Site, Application and Responsibility to Verify Prior to Logging an EAM (Enterprise Asset To Bottom
Management) Service Request or Bug (Doc ID 2351054.1)

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Recommendation
  Document Details  
Workaround
Modification History
Type:
Status: HEALTH CHECK
Last Major PUBLISHED
APPLIES TO: Update: 22-Jan-2018
Last 03-Dec-2019
Oracle Enterprise Asset Management - Version 12.0.0 and later Update:
Information in this document applies to any platform.
   

  Related Products  
DESCRIPTION
Oracle Enterprise Asset
Management
 Determine if the profile options that affect EAM processing are set correctly.  Comparing Site,
   

Application and Responsibility profile settings.   Information Centers  

Information Center: Oracle

RISK Enterprise Asset Management
[1411394.2]

 Profiles set at different levels can cause unpredictable application behavior.

   

  Document References  
RECOMMENDATION No References available for
this document.
Do you have EAM related profile options that are set differently at the Application level when compared
   

to the Site level value:   Recently Viewed  

How To Complete Work Order

Using API in R12.1.3? [1537827
SELECT substr(PO.USER_PROFILE_OPTION_NAME,1,35) "Profile Option", Things to do Prior to Logging a

substr(POV.profile_option_value,1,20) "Value at Site", EAM (Enterprise Asset

Management) Service Request
substr(POV_U.profile_option_value,1,25) "Value at Application", Bug [297007.1]

substr(APPL.APPLICATION_NAME,1,20) "For Application", Updating WO Material Issue

to_char(POV.last_update_date,' dd-Mon-YYYY HH24:mi:ss') "Last Updated at Request Using API [2418798.1]

Site", Can API

eam_activityassociation_pvt be
to_char(POV_U.last_update_date,' dd-Mon-YYYY HH24:mi:ss') "Last Updated at
Used to Create Asset Activity
Application", Asocation? [309277.1]

USR_S.user_name "For Site, Updated By", [API][Code Example]

USR2.user_name "For Appl, Updated By"
EAM_PROCESS_WO.PROCESS_

- How to Create a Work Order w
from fnd_profile_option_values POV, Operation and Material

fnd_profile_option_values POV_U, [2402362.1]

fnd_profile_options_vl PO, Show More

FND_RESPONSIBILITY_VL RESP,
   

FND_APPLICATION_VL APPL,

FND_USER USR,

FND_USER USR2,
FND_USER USR_S

where POV.APPLICATION_ID = PO.APPLICATION_ID

and POV.PROFILE_OPTION_ID = PO.PROFILE_OPTION_ID

and (PO.application_id = 426

/* 401 INV - removed,724 MSC, 704 MRP, 723 MSO, 722 MSD, 554 GMP - removed,
726 MSR , BOM 702 removed, ONT 660 removed)*/

/* (724, 704, 723, 722, 726) */

OR PO.PROFILE_OPTION_NAME in ('BOM:HOUR_UOM_CODE',
'CRP_SPREAD_LOAD','CSD_DEFAULT_REPAIR_ORDER',
'CSD_DEFAULT_REPAIR_ORG','CSD_DEFAULT_REPAIR_TYPE','CSD_IRO_DEFAULT_SR_SEVERI
'CSD_IRO_DEFAULT_SR_TYPE','CSD_REPAIR_MODE','CSD_IRO_REPAIR_TYPE','CSP_REPAIR
and RESP.RESPONSIBILITY_ID(+) = POV_u.level_value

and APPL.APPLICATION_ID(+) = POV_U.level_value

and USR_S.USER_ID(+) = POV.last_updated_by

and USR.USER_ID(+) = POV_U.level_value

and USR2.USER_ID(+) = POV_U.last_updated_by

and POV.level_id = '10001'

and POV_U.level_id = '10002'

AND (POV.PROFILE_OPTION_ID = POV_U.PROFILE_OPTION_ID AND POV.level_id <>

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10/21/21, 5:40 PM Document 2351054.1
POV_U.level_id AND POV.profile_option_value <>
POV_U.profile_option_value(+))
order by 1

Do you have EAM related profile options that are set differently at the Site level when compared to the
Responsibility level value:

SELECT substr(PO.USER_PROFILE_OPTION_NAME,1,35) "Profile Option",

substr(POV.profile_option_value,1,20) "Value at Site",

substr(POV_U.profile_option_value,1,25) "Value at Resp",

substr(RESP.RESPONSIBILITY_NAME,1,20) "For Responsibility",

to_char(POV.last_update_date,' dd-Mon-YYYY HH24:mi:ss') "Last Updated at

Site",

to_char(POV_U.last_update_date,' dd-Mon-YYYY HH24:mi:ss') "Last Updated at

Resp",

USR_S.user_name "For Site , Updated By",

USR2.user_name "For Resp , Updated By"

from fnd_profile_option_values POV,

fnd_profile_option_values POV_U,

fnd_profile_options_vl PO,

FND_RESPONSIBILITY_VL RESP,

FND_APPLICATION_VL APPL,

FND_USER USR,

FND_USER USR2,

FND_USER USR_S

where POV.APPLICATION_ID = PO.APPLICATION_ID

and POV.PROFILE_OPTION_ID = PO.PROFILE_OPTION_ID

and (PO.application_id = 426

/* 401 INV - removed,724 MSC, 704 MRP, 723 MSO, 722 MSD, 554 GMP - removed,
726 MSR , BOM 702 removed, ONT 660 removed)*/

/* (724, 704, 723, 722, 726) */

OR PO.PROFILE_OPTION_NAME in ('BOM:HOUR_UOM_CODE',
'CRP_SPREAD_LOAD','CSD_DEFAULT_REPAIR_ORDER',
'CSD_DEFAULT_REPAIR_ORG','CSD_DEFAULT_REPAIR_TYPE','CSD_IRO_DEFAULT_SR_SEVERI
'CSD_IRO_DEFAULT_SR_TYPE','CSD_REPAIR_MODE','CSD_IRO_REPAIR_TYPE','CSP_REPAIR
and RESP.RESPONSIBILITY_ID(+) = POV_u.level_value

and APPL.APPLICATION_ID(+) = POV_U.level_value

and USR_S.USER_ID(+) = POV.last_updated_by

and USR.USER_ID(+) = POV_U.level_value

and USR2.USER_ID(+) = POV_U.last_updated_by

and POV.level_id = '10001'

and POV_U.level_id = '10003'

AND (POV.PROFILE_OPTION_ID = POV_U.PROFILE_OPTION_ID AND POV.level_id <>

POV_U.level_id AND POV.profile_option_value <>
POV_U.profile_option_value(+))

order by 1

Do you have EAM related profile options that are set differently at the Site level when compared to the
User level value:

SELECT substr(PO.USER_PROFILE_OPTION_NAME,1,35) "Profile Option",

substr(POV.profile_option_value,1,20) "Value at Site",

substr(POV_U.profile_option_value,1,25) "Value at User",

substr(USR.user_name,1,20) "For User",

to_char(POV.last_update_date,' dd-Mon-YYYY HH24:mi:ss') "Last Updated at

Site",

to_char(POV_U.last_update_date,' dd-Mon-YYYY HH24:mi:ss') "Last Updated at

User",

USR_S.user_name "For Site , Updated By",

USR2.user_name "For User , Updated By"

from fnd_profile_option_values POV,

fnd_profile_option_values POV_U,

fnd_profile_options_vl PO,

FND_RESPONSIBILITY_VL RESP,

FND_APPLICATION_VL APPL,

FND_USER USR,

FND_USER USR2,

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10/21/21, 5:40 PM Document 2351054.1
FND_USER USR_S
where POV.APPLICATION_ID = PO.APPLICATION_ID
and POV.PROFILE_OPTION_ID = PO.PROFILE_OPTION_ID
and (PO.application_id = 426
/* 401 INV - removed,724 MSC, 704 MRP, 723 MSO, 722 MSD, 554 GMP - removed,
726 MSR , BOM 702 removed, ONT 660 removed)*/
/* (724, 704, 723, 722, 726) */
OR PO.PROFILE_OPTION_NAME in ('BOM:HOUR_UOM_CODE',
'CRP_SPREAD_LOAD','CSD_DEFAULT_REPAIR_ORDER',
'CSD_DEFAULT_REPAIR_ORG','CSD_DEFAULT_REPAIR_TYPE','CSD_IRO_DEFAULT_SR_SEVERI
'CSD_IRO_DEFAULT_SR_TYPE','CSD_REPAIR_MODE','CSD_IRO_REPAIR_TYPE','CSP_REPAIR
and RESP.RESPONSIBILITY_ID(+) = POV.level_value
and APPL.APPLICATION_ID(+) = POV.level_value
and USR_S.USER_ID(+) = POV.last_updated_by
and USR.USER_ID(+) = POV_U.level_value
and USR2.USER_ID(+) = POV_U.last_updated_by
and POV.level_id = '10001'
and POV_U.level_id = '10004'
AND (POV.PROFILE_OPTION_ID = POV_U.PROFILE_OPTION_ID AND POV.level_id <>
POV_U.level_id AND POV.profile_option_value <>
POV_U.profile_option_value(+))
order by 1

WORKAROUND

Consider the profile option hierarchy.  User overriding all other values:

USER

Application

Site

MODIFICATION HISTORY

Creation: Jan 2018

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Related
Products

Oracle E-Business Suite > Asset Lifecycle Management > Asset Lifecycle Management > Oracle Enterprise Asset Management > SETUP

Keywords
API; ASSET MANAGEMENT; DEBUG LOGS; DEBUGGING; EAM WORK ORDER; ERROR MESSAGE; MAINTENANCE; MAINTENANCE WORKBENCH; MESSAGE; PREVENTIVE MAINTENANCE;
UNEXPECTED ERROR; WORK ORDER; WORKBENCH
Errors
IAG

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