Re: Supply & Installation of Lahore GT Data Centre Proc No: 3-2/1/...

Subject: Re: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176
From: Razzaq Bu� <razzaq.bu�@agcn-pakistan.com>
Date: 8/9/2018, 3:07 PM
To: "Muhammad Shafiq/GM (Contracts)/PTCL" <muhammad.shafiq@ptcl.net.pk>

Noted

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From: Muhammad Shafiq/GM (Contracts)/PTCL <muhammad.shafiq@ptcl.net.pk>

Sent: Thursday, August 9, 2018 12:32:37 PM
To: Razzaq Bu�
Subject: Re: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

Razzaq Sahib
Please meet with them, discuss what was in scope and what was not, make a list and sign off. Any disagreements to be escalated to Mr. Arshad Ahsan in Planning HQs for final
verdict.
Thanks

Sent from my Samsung Galaxy smartphone.

-------- Original message --------

From: Razzaq Bu� <razzaq.bu�@agcn-pakistan.com>
Date: 08/08/2018 10:01 (GMT+05:00)
To: "Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL" <Azher.Maqbool@ptcl.net.pk>, "Abdul Waheed/GM (Network Management) Central/PTCL"
<abdul.waheed@ptcl.net.pk>
Cc: Talha Khan <talha.khan@agcn-pakistan.com>, Mudassar Afzal <mudassar.afzal@agcn-pakistan.com>, "Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL"
<Waseem.Ahmad@ptcl.net.pk>, "Muhammad Shafiq/GM (Contracts)/PTCL" <muhammad.shafiq@ptcl.net.pk>, zacmasu@gmail.com
Subject: Re: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

Dear Azhar sb
Close all discriopencies as per scope and boq submi�ed at the �me of bid

Agcn will not bear any addi�onal cost which is not at our end

Best regards
Razzaq bu�

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From: Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL <Azher.Maqbool@ptcl.net.pk>

Sent: Wednesday, August 8, 2018 6:11:41 AM
To: Razzaq Bu�; Abdul Waheed/GM (Network Management) Central/PTCL
Cc: Talha Khan; Mudassar Afzal; Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL; Muhammad Shafiq/GM (Contracts)/PTCL
Subject: RE: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

Dear Razzaq Sb,

We will wait for today and in case of no solid response from your firm, we will Close this chapter unilaterally while processing the case to HQ for Comple�ng balance works on risk and
cost of your firm and allied recommenda�ons in line with contractual bindings. No excuse at all will be later wards acceptable for PTCL.

Dear Waseem,
Pl. document it and send the case , if get no response from AGCN and an earliest mee�ng slot from them

Thanking all

BR
M.Azher Maqbool
SM PM ( c )

From: Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL

Sent: Tuesday, August 07, 2018 4:05 AM
To: 'Razzaq Bu�'; Abdul Waheed/GM (Network Management) Central/PTCL
Cc: Talha Khan; Mudassar Afzal; Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL; Muhammad Shafiq/GM (Contracts)/PTCL
Subject: RE: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

wai�ng pl. since every passing moment is increasing our worries in the view of high risk for running services.

BR
M.Azher

From: Razzaq Bu� [mailto:razzaq.bu�@agcn-pakistan.com]

Sent: Monday, August 06, 2018 2:32 PM
To: Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL; Abdul Waheed/GM (Network Management) Central/PTCL
Cc: Talha Khan; Mudassar Afzal; Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL; Muhammad Shafiq/GM (Contracts)/PTCL
Subject: Re: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

Sir
Let me check and will get back to you
Regards

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From: Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL <Azher.Maqbool@ptcl.net.pk>

1 of 7 12/3/2020, 7:26 AM
Re: Supply & Installation of Lahore GT Data Centre Proc No: 3-2/1/...

Sent: Monday, August 6, 2018 7:29:14 AM

To: Razzaq Bu�; Abdul Waheed/GM (Network Management) Central/PTCL
Cc: Talha Khan; Mudassar Afzal; Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL; Muhammad Shafiq/GM (Contracts)/PTCL
Subject: RE: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

Dear Razzaq Sb,

Your feedback regarding availability of AGCN senior management/ leadership is awaited for mee�ng . Pl. expedite since mee�ng is ge�ng late and risks are on higher side on account of
awaited close out of projected scope. Appreciated if can lock it without further delay.

Thanking in advance !

BR
M.Azher Maqool
SM PM ( c )

From: Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL

Sent: Wednesday, August 01, 2018 7:49 AM
To: Razzaq Bu�; Abdul Waheed/GM (Network Management) Central/PTCL
Cc: Talha Khan; Mudassar Afzal; Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL; Muhammad Shafiq/GM (Contracts)/PTCL
Subject: RE: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

AGCN Team to pl. comply the Under lined Contents of trailing mail and pasted below for quick view. As soon as availability of AGCN CEO along with Arabic management POC be confirmed, we will seek for
available �me slot from higher ups to lock mee�ng. Same has already communicated through trailing mail. Pl. act accordingly.

“” Although keeping in view the prevailing situa�on , ma�er has already referred to HQ for managing balance works on AGCN risk and cost and taking measures against Vendor as per contractual obliga�ons
for non-delivery of scope, Yet we can have mee�ng with AGCN as they have requested vide trailing mail but only

If some senior management from AGCN Team shall join and give their line of ac�on along with �me line for balance works, if they are going to handle it now. CEO AGCN shall join along with AGCN Arabic
management POC to lock it since rest of the team is not having decision power for closure. Failing to meet with shall close with following as already decided since �me is already over and our Ops teams are
poin�ng out risks on daily basis for smooth opera�on.

1. Execu�on of balance works on risk and cost of vendor while locking slippage from contractual scope of the contract on Vendor part
2. Recommenda�on for black lis�ng of the firm from all sort of works in PTCL. With either Name as AGCN or NTG or so
3. Recommenda�ons to HQ for on holding en�re payments of the firm against all ongoing projects �ll management decision and ge�ng recovery on backing out from data center contractual
obliga�ons and pu�ng the en�re network on risk.

“”

BR
M.Azher Maqbool
SM PM ( C )

From: Razzaq Bu� [mailto:razzaq.bu�@agcn-pakistan.com]

Sent: Tuesday, July 31, 2018 7:44 PM
To: Abdul Waheed/GM (Network Management) Central/PTCL; Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL
Cc: Talha Khan; Mudassar Afzal; Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL; Muhammad Shafiq/GM (Contracts)/PTCL
Subject: Re: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

Dear waheed sb
Please spare some time tomorrow to discuss

Best regards
Razzaq butt
VP Operation

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From: Abdul Waheed/GM (Network Management) Central/PTCL <abdul.waheed@ptcl.net.pk>

Sent: Monday, July 30, 2018 9:10 AM
To: Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL
Cc: Razzaq AGCN; Talha Khan; Mudassar Afzal; Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL
Subject: Re:Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

Can have meeting only with top management as per available slot.

Sent from my Huawei Mobile

-------- Original Message --------

Subject: RE: Supply & Installation of Lahore GT Data Centre Proc No: 3-2/1/05114/1176
From: "Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL"
To: "Abdul Waheed/GM (Network Management) Central/PTCL"
CC: Razzaq AGCN ,Talha Khan ,Mudassar Afzal ,"Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL"

Dear Sir,
Refer trailing mail, It is submi�ed that we already had so many sessions with AGCN local team including Razzaq bu� sb but of no use except wastage of �me. Even in last mee�ng as I
remember merely two guys from AGCN joined a mee�ng and even were not having a least power to decide, hence mee�ng was ended with severe concerns on wisdom and casual approach of AGCN team
for se�lement of issues. More over in an earlier session En�re AGCN Team had confessed that they are not in a posi�on to do more in this project. En�re this situa�on has been alarming and panic as well
since our data center services are on risk due to open ma�ers and eventual O & M challenges.

Although keeping in view the prevailing situa�on , ma�er has already referred to HQ for managing balance works on AGCN risk and cost and taking measures against Vendor as per contractual obliga�ons for
non-delivery of scope, Yet we can have mee�ng with AGCN as they have requested vide trailing mail but only

If some senior management from AGCN Team shall join and give their line of ac�on along with �me line for balance works, if they are going to handle it now. CEO AGCN shall join along with AGCN Arabic
management POC to lock it since rest of the team is not having decision power for closure. Failing to meet with shall close with following as already decided since �me is already over and our Ops teams are
poin�ng out risks on daily basis for smooth opera�on.

1. Execu�on of balance works on risk and cost of vendor while locking slippage from contractual scope of the contract on Vendor part
2. Recommenda�on for black lis�ng of the firm from all sort of works in PTCL. With either Name as AGCN or NTG or so
3. Recommenda�ons to HQ for on holding en�re payments of the firm against all ongoing projects �ll management decision and ge�ng recovery on backing out from data center contractual

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Re: Supply & Installation of Lahore GT Data Centre Proc No: 3-2/1/...

obliga�ons and pu�ng the en�re network on risk.

Submi�ed for Considera�ons pl.

BR
M.Azher Maqbool
SM PM ( C )
From: Mudassar Afzal [mailto:mudassar.afzal@agcn-pakistan.com]
Sent: Sunday, July 29, 2018 10:41 PM
To: Abdul Waheed/GM (Network Management) Central/PTCL; Waseem Ahmed/Manager (Wireless Deployment Support) Central/PTCL
Cc: Muhammad Azher Maqbool/SM (Project Management) Lahore /PTCL; Razzaq AGCN; Talha Khan
Subject: Fwd: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

Dear Sir,

With the reference of Proc3-2/1/051114/1176 (PTCL GTN DC) AGCN teamrequesting you for a meeting that we'd like to have discuss the subjected project issue and closure plan.
It is requested please share your availability. Thanks

Regards:
Muhammad Mudassar Afzal
NTG Pakistan
Cell : +92-300-7596365

From: Muhammad Shafiq/GM (Contracts)/PTCL <muhammad.shafiq@ptcl.net.pk>

Sent: Tuesday, May 1, 2018 11:58:25 AM
To: razzaq ; Umar Javed/SM (EHS) Islamabad/PTCL; Arshad Ahsan/SM (Power & Environment)/PTCL; Arshad Qazi/SM (PMO IP&MMBB)/PTCL; Sajid Rafique/GM (IP Network Services) Central/PTCL
Cc: Aqdus Faraz Tahir/EVP (Group Procurement)/PTCL; Dr. Riaz Ahmad/EVP Planning/PTCL; Ikrema Hamza/GM (PMO)/PTCL; Syed M Amir Tirmizi/SM (Contracts - IT)/PTCL; Qaiser Nadeem/GM (CAPEX &
Planning)/PTCL; Asim Ul Haq/GM (Fixed Network Planning) HQs/PTCL; Nauman Ali/Manager (Contracts-Turnkey)/PTCL; obaid.subhani@agcn-pakistan.com; zain@agcn-pakistan.com
Subject: Supply & Installa�on of Lahore GT Data Centre Proc No: 3-2/1/05114/1176

Dear all concerned,

Egerton Road Exchange fire incident was a biggest tragedy in PTCL history as PTCL lost its Core site. That was an emergency situation in which quick advance ordering was done to build an
alternate Core site at GTN. The concept of Shell for cooling only equipment section was adopted first time to reduce overall cooling area. AGCN is obliged to complete the scope as per Specs,
design and BoQ at that moment of ordering. EHS team need to imagine the situation at that particular moment of time. SM Power & Environment is the officer fully involved at that time and
any difference of opinion should be taken to his office for a neutral decision. If due to urgency, it was not possible for PTCL to attach the specs, we should not enforce at later stage. No
afterthought should be enforced on vendor. Permission may be given to AGCN to complete the job as per understanding of SM Power & Environment PTCL HQs.
For Project date extension, PMO office may take up with Planning HQs with the recommendations of PD.

Overall, as detailed below, AGCN is requested to play its active role to close so many outstanding items. PTCL should not be left with so many issues for an indefinite period.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
QUOTE

Current Project Status: System is running March 2015, issuance of PAC & FAC is awaited.

1-PAC issuance is pending since July 2015,PTCL EHS team raise objections on Fire Solution (Specification, Design and BOQ) after supply of equipment and ordering.

2-90% Discrepancies are related to Fire Solution. Extra cost is required Cater those requirements.

5 out of 6 Major Deliverables of GTN Data Center is still not Active since 2016 and Civil work also pending at AGCN part despite of 20+ meetings with AGCN

1- Fire suppression system, (Installed in 2016 but not operational since its installation and not offered for PAT.)

2- Fire detection System (95% completed, installed since 2016; Token Ring Topology missing, few SDs need to be relocated.)

3- CCTV/Monitoring devices (08 CCTV installed in Jan-2016 and 02 of them local made not as per BOQ (Emerson). Functionality starts with 01 VDR local made installation
in March, 2018. Working but visibility not provided by AGCN to OPS team/NMS. PAT is also not offered)

4- ACS Machine. (04 ACS machine installed in Jan-2016 but 01 is not working. Log access of ACS is not available with OPS Team. PAT is also not offered.)

5- Civil work pending (Infrastructure for PODs including Glass portioning, False ceiling, Illumination, earthing , power cabling , vinyl flooring , Containment & runways etc.
and passive cabling works)

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PIP Date/
As per AGCN PTCL Remarks
Contract Delay Delay
Sr# Milestones Actual Date Clauses
1 Project Start Date 31-Dec-2014 O O O
2 Project End Date O O O
3 RFS Delivery Date O O O
O
4
RFS Return date
Commissioning O O
5 AGCN
Date O 02-July-15 Delay
O
O PTCL
6
Delay
PAC Date O O 39 Months
7 FAC Issuance Date O O O O O

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Re: Supply & Installation of Lahore GT Data Centre Proc No: 3-2/1/...

Details are mentioned below for the above points

NTG Quote without GST / Partner
S NO. Description Remarks Not Part Of BOQ
Response Margins
FIRE DETECTION& SUPRESSION Severity
False ceiling and floor of data
center not blocked properly.
Service effecting Completed
Leakage points observed at
1 /Critical & must Pending at AGCN part After issuance 45,000
several places. Suppression system
to have of PAC
of data center will not work due to
these leakages. Operational issue
Several false ceiling sheets found Service effecting Completed
2 damaged. Replacement is /Critical & must Pending at AGCN part After issuance 78,000
required. to have of PAC Operational issue
Ring for two way communication
For smooth functioning
of detection system not Service effecting Completed
PTCL Operation teams
3 completed. All loops must be in /Critical & must After issuance 150,000 Design
are requiring Ring
“Ring type Communication” for to have of PAC
connectivity
better link.(Gap in Design)
Service effecting
Alarms/ panel indications not
4 /Critical & must Not extended Out of Scope 480,000
extended to NOC.
to have RFP/BOQ/Design
POD-I GAS quantity is low as per Service effecting
Glass Partstion
5 current dimensions and given PAT /Critical & must Pending at AGCN part 45,000
needs to move
formula. to have Planning/design
Test no. 02; total weight of gas
Will be
cylinders shown in PAT document
completed after
6 is different from actual. (PAT Minor Pending at AGCN part
adjusting of
Document weight= 686 lbs. where
Glass Partition
the actual weight= 524 lbs.) Planning/design
Vendor failed to arrange
Service effecting
equipment to verify the function of
7 /Critical & must Pending at AGCN part Out of Scope
heat detectors (04) installed in DG
to have
rooms. BOQ
Suppression system activation, Service effecting
8 disablement and other functions /Critical & must Pending with AGCN Done
tests are yet to be performed to have
Smoke detectors installed on
9 wooden ceiling at first floor Minor Pending with AGCN Out of Scope BOQ
corridor
Test no. 05 detection & Service effecting
10 suppression and its operation will /Critical & must Pending with AGCN Out of Scope
be retest. to have
MGH
Completed
Leakage and pressure test Service effecting
Prior
11 certificate of NOVAC 1230 pipe /Critical & must Pending with AGCN
commisioning ,
not provided to have
MGH Certificate
will be provided
MGH
Completed
Service effecting
Pressure gauge calibration Prior
12 /Critical & must Pending with AGCN
certificate not provided. commisioning ,
to have
MGH Certificate
will be provided
PAT’s Test No.4 (Room integrity
test procedure (POD-I, 2 &3) not Service effecting
13 offered for /Critical & must Pending with AGCN Out of Scope 380,000
to have
testing due to incomplete work. RFP/BOQ
Sounders of data center installed
in nearby room. Sound of these
AGCN teams are claiming
sounders can’t hear in PODs.
that they have delivered as
14 Dedicated sounders with flashers Out of Scope 130,000
per SOW. Need to be
need to be installed in all three
clarified with planning HQ
PODs to alert the inside PODs
personnel. RFP
Main sounder (electrical hooter) is
required to alert all occupants of AGCN teams are claiming
Service effecting
building. that same is not in
15 /Critical & must Out of Scope 51,000
This hooter will used to evacuate BOQ/Scope. Need to be
to have
the whole building in case of clarified with planning HQ
emergency. (Gap in Design) RFP
AGCN desined
was all passive
cable should
lay under the
ceiling , as GAS
AGCN teams are claiming
Service effecting caluclated on
Suppression system is not covering that same is not in
16 /Critical & must the same baiss, Design/BOQ
above ceiling area of data center. BOQ/Scope. Need to be 6,300,000
to have Site team
clarified with planning HQ
change the
Desing now
they asking
protection for
the same
Suppression system activation is
on smoke detectors. No smoke
detector Not required
AGCN teams are claiming
installed inside the POD Service effecting beacus vasda
that same is not in
17 containment. If fire broke out /Critical & must also have the
BOQ/Scope.Need to be
inside the containment to have functionally of
clarified with planning HQ
then activation of gas suppression smoke detection
will be very late or may not be
activated. Design
Glass used for partition in data
18 Out of Scope
center is not fire rated. RFP
2204 square feet area covered for PODs were constructed as Prior approval
data center instead of BOQ per available space and on taken from PD
19
mentioned area which is 3200 ground situation. Deficient on email , two
square feet. 995 square feet area service delivery suggested additonal Design

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Cylider provided
not covered. to be deducted without any
additonal Cost
Alarm & Flasher installed at
outside of datacenter must work Service effecting
20 together for /Critical & must Pending at AGCN part Out of Scope 15,000
easy understanding of POD to have
signals. BOQ
AGCN teams are claiming
LED lights installed in datacenter that same is not in
21 Out of Scope
are not fire Rated. BOQ/Scope. Need to be
clarified with planning HQ BOQ
Service effecting
Software of VESDA (aspire 2) not
22 /Critical & must Pending at AGCN part Out of Scope
provided.
to have BOQ
PAT’s Test No.10 (Illuminated
Emergency Exit Signs. Including Service effecting
23 illuminated in case of power /Critical & must Pending at AGCN part 91,000
failure) not offered for testing due to have
to incomplete work. BOQ
Above ceiling (Ceiling void) AGCN claimed that system
24 Smoke detector not provided in has been installed as per Out of Scope 17,500
battery room scope BOQ

Suppression system cannot AGCN claimed that system

operate manually from outside of has been installed as per
data center. If there is fire inside scope. However EHS teams
25 data center then no one will enter are suggesting that system not remanded
to activate the manual switch. shall also be operated
Separate switches required at manually in emergency
outside area.( Gap in Design) from outside data center

Design
There is no way to activate all
sounders of building at once. A AGCN claimed that system
26 manual two step switch is has been installed as per Out of Scope 45,000
required near main control panel scope
for activation of all sounders. RFP
In case of loop break from any
place, all detectors went in trouble For smooth functioning
27 mode. Only effected detector Must required PTCL required Ring Design Issue 125,000
should be identified as faulty connectivity
except all others.
MONITORING & CONTROLING
DEVICES
Backup NVR
Service effecting and
CCTV System Commissioning &
1 /Critical & must Pending at AGCN part , replacement of
putting in service is pending
to have faulty camera
provided
System installed &
PAT’s Test No.12 (Access control Service effecting
operational. However
2 system) not offered for testing due /Critical & must Planning
formal PAT Pending at
to incomplete work. to have
AGCN part
Service effecting
3 FSS Integration with NMS /Critical & must Pending at AGCN part Out of Scope 790,000
to have BOQ/Design
CIVIL WORK
The 70 mm four core power cable MOP Submitted
1 local made (fast) not properly fixed Pending at AGCN part for operation 8,000
with wall outside data center. team approval
Protection for over voltage/under Service effecting MOP Submitted
2 voltage relays are not installed in /Critical & must Pending at AGCN part for operation 125,000
Main ACDB inside Data Center. to have team approval BOQ
Service effecting
LED lights of Data Center are
3 /Critical & must Pending at AGCN part Closed
faulty at the time of PAT.
to have Operational issue
Service effecting AGCN teams claiming that
4 Floor tiles used are not fire proof. /Critical & must have rendered services as Out of Scope BOQ
to have per locked scope
Service effecting
Re-PAT of DC & AC earths not
5 /Critical & must Pending at AGCN part Out of Scope 140,000
offered
to have BOQ

Note: Joint meeting of Planning, Procurement and PMO requested to close above open action item.

Discussion Agenda: Support is requested to expedite to close the case as per based on the submitted cost (no Specification and RFP was provided).

Project extension is requested (PTCL Procurement PD office & PMO office)

Issues: Open

1- Fire alarm system the open issues are related to the design and the installed as per locked BOQ quantity

2- Most of the issues are related to operational AGCN support is still on going.

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UNQUOTE
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Thanks and best regards,

Muhammad Shafiq,
Mobile: 0331 518 7575

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