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WATER SECTOR REFORM PROJECT

‫ﭘﺮوژﻩ اﺻﻼح ﺳﮑﺘﻮر ﺁب‬

Key Issues of Monitoring and Evaluation


in the Water Sector
‫ﻣﻮﺿﻮﻋﺎت ﮐﻠﻴﺪی ﻧﻈﺎرت و ارزﻳﺎﺑﯽ در ﺳﮑﺘﻮر ﺁب‬

Dipl.-Ing. Werner Klinger


‫دﻳﭙﻠﻮم اﻧﺠﻴﻨﺮ ورﻧﺮ ﮐﻠﻴﻨﮕﺮ‬

‫ﭘﺮﻳﺰﻧﺘﻴﺸﻦ در ﮐﻨﻔﺮاﻧﺲ و ورﮐﺸﺎپ ﺁب ﮐﺎﺑﻞ‬


2005 ‫ اﮔﺴﺖ‬3
Presentation at the Kabul Water Conference & Workshop
3rd August 2005
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Overview of the Presentation
‫ﺧﻼﺻﻪ ﭘﺮﻳﺰﻧﺘﻴﺸﻦ‬
! Definition Monitoring and Evaluation (M&E)
‫ﺗﻌﺮﻳﻒ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
! Methods of M&E
‫روش هﺎی ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
! Justification for M&E
‫دﻻﻳﻞ ﺑﺮای ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
! Current needs and challenges in the Water Sector
‫ﻧﻴﺎزﻣﻨﺪﻳﻬﺎی ﻓﻌﻠﯽ و ﻣﺸﮑﻼت در ﺳﮑﺘﻮر ﺁب‬
! Recommendations
‫ﭘﻴﺸﻨﻬﺎدات‬

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Definition of Monitoring and Evaluation
‫ﺗﻌﺮﻳﻒ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬

Definition of Monitoring
‫ﺗﻌﺮﻳﻒ ﻧﻈﺎرت‬
Monitoring is the regular observation and recording of
activities taking place in a project or programme. It is a
process of routinely gathering information on all
aspects of a project.

‫ﻧﻈﺎرت ﻣﺸﺎهﺪات ﻣﻨﻈﻢ و ﺛﺒﺖ ﻓﻌﺎﻟﻴﺖ هﺎی ﮐﻪ در ﻳﮏ ﭘﺮوژﻩ ﻳﺎ‬


‫ اﻳﻦ ﻳﮏ ﭘﺮوﺳﻪ ای ﻣﻴﺒﺎﺷﺪ ﮐﻪ در‬.‫ﭘﺮوﮔﺮام ﺻﻮرت ﻣﻴﮕﻴﺮد ﻣﻴﺒﺎﺷﺪ‬
‫ﺁن ﺑﻄﻮر ﻣﻨﻈﻢ ﻣﻌﻠﻮﻣﺎت در ﻣﻮرد ﺗﻤﺎم ﺟﻮاﻧﺐ ﻳﮏ ﭘﺮوژﻩ ﺟﻤﻊ‬
.‫ﻣﻴﺸﻮد‬
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‫ﺁوری‬
Definition of Monitoring and Evaluation
‫ﺗﻌﺮﻳﻒ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬

Characteristics of Projects ‫ﻣﺸﺨﺼﺎت ﭘﺮوژﻩ هﺎ‬


‫• ﻣﺎ ﻣﻴﺨﻮاهﻴﻢ ﮐﻪ ﻳﮏ وﺿﻌﻴﺖ را ﺗﻐﻴـﺮ دهﻴﻢ‬
• We want to change a situation
‫• ﻣﺎ ﻣﻴﺨﻮاهﻴﻢ ﮐﻪ ﻳﮏ وﺿﻌﻴﺖ را ﺑﻬﺒﻮد دهﻴﻢ‬
• We want to improve a situation

Project
‫ﭘـــﺮوژﻩ‬
Change
Situation in Situation in
2005
‫ﺗﻐـﻴـــــﺮ‬
2010
2005 ‫وﺿﻌﻴﺖ در‬ Improvement 2010 ‫وﺿﻌﻴﺖ در‬
‫ﺑﻬﺒﻮد‬
Examples:‫ﻣﺜﺎل هﺎ‬
‫• ﺑﻬﺒﻮد ﻳﮏ ﺳﻴﺴﺘﻢ ﺁﺑﻴﺎری‬
• Improvement of an Irrigation System
‫• ﺑﻬﺒﻮد ﻳﮏ ﺳﻴﺴﺘﻢ ﺁﺑﺮﺳﺎﻧﯽ ﺷﺎرواﻟﯽ‬
• Improvement of a municipal
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Water Supply System
Definition of Monitoring and Evaluation
‫ﺗﻌﺮﻳﻒ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
How do we plan projects? The example of Logical Framework
‫ﻣﺎ ﭼﮕﻮﻧﻪ ﭘﺮوژﻩ هﺎ را ﺑﺮﻧﺎﻣﻪ رﻳﺰی ﻣﻴﺘﻮاﻧﻴﻢ؟ ﻣﺜﺎل ﺟﺪول ﭼﺎرﭼﻮب ﻣﻨﻄﻘﯽ‬
INDICATORS SOURCES ASSUMPTIONS
‫ﺷﺎﺧﺺ هﺎ‬ ‫ﻣﻨﺎﺑﻊ‬ ‫ﻣﻔﺮوﺿﺎت‬
What are the quantitative ways of
GOAL measuring, or qualitative ways of What sources of information exists, or
(Goal to Super-goal):
What external factors are necessary for
judging, whether these broad objectives can be provided cost-effectively?
‫اهﺪاف ﮐﻠﯽ‬ are being achieved? (estimated time)
sustaining objectives in the long run?

What are the quantitative measures or (Purpose to Goal):


What sources of information exists or
PURPOSE qualitative evidence by which
achievement and distribution of impacts
can be provided cost-effectively? Does
What conditions external to the project
are necessary if achievements of the
provision for collection need to be made
‫ﻣﻘﺼﺪ‬ and benefits can be judged (estimated
under inputs-outputs?
project’s purpose is to contribute to
time) reaching the project goal?
(Output of Purpose):
What are the factors not within the
RESULTS What kind and quantity of outputs, and
by when will they be produced? What sources of information?
control of the project which, if not
present, are liable to restrict progress
‫ﻧﺘﺎﻳﺞ‬ (quantity, quality, time)
from outputs to achievements of project
purpose?
(Activity to Output):
1) What external factors must be
We recommend that VI’s are included
ACTIVITIES against all activities. This is essential for
What are sources of information?
realised to obtain planned outputs on
schedule?
projects reporting and monitoring against
‫ﻓﻌﺎﻟﻴﺖ هﺎ‬ the Logical Framework.
2) What kind of decisions or actions
outside the control of the project are
necessary for inception of the project?

INPUT What the resources for the


What are sources of information?
What are the conditions for the
implementation of the project? availability of the resources?
‫ورودی‬

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Definition of Monitoring and Evaluation
‫ﺗﻌﺮﻳﻒ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
The example of Water Supply Project in Qalat ‫ﻣﺜﺎل ﭘﺮوژﻩ ﺁﺑﺮﺳﺎﻧﯽ ﻗﻼت‬
INDICATORS SOURCES ASSUMPTIONS
‫ﺷﺎﺧﺺ هﺎ‬ ‫ﻣﻨﺎﺑﻊ‬ ‫ﻣﻔﺮوﺿﺎت‬
What are the quantitative ways of
GOAL:‫اهــﺪاف ﮐﻠـﯽ‬ measuring, or qualitative ways of
(Goal to Super-goal):
What sources of information exists, or What external factors are necessary
Improve living condition in Qalat judging, whether these broad
can be provided cost-effectively? for sustaining objectives in the long
objectives are being achieved?
‫ﺳﻄﺢ زﻧﺪﮔﯽ در ﻗﻼت‬/‫ﺑﻬﺘﺮ ﺳﺎﺧﺘﻦ وﺿﻊ‬ (estimated time)
run?

PURPOSE: ‫ﻣــﻘـﺼـــﺪ‬ What are the quantitative


(Purpose to Goal):
measures or qualitative evidence What sources of information exists or
Adequate water supplied to the by which achievement and can be provided cost-effectively? Does
What conditions external to the project
are necessary if achievements of the
distribution of impacts and provision for collection need to be made
people of Qalat benefits can be judged (estimated under inputs-outputs?
project’s purpose is to contribute to
reaching the project goal?
‫ﻣﻘﺪار ﮐﺎﻓﯽ ﺁب ﺑﻪ ﻣﺮدم ﻗﻼت ﺗﻮزﻳﻊ ﺷﺪﻩ‬ time)
RESULTS: ‫ﻧﺘﺎﻳﺞ‬ (Output of Purpose):
Qalat WSS Utility working What kind and quantity of outputs, What are the factors not within the
and by when will they be control of the project which, if not
efficiently produced? (quantity, quality,
What sources of information?
present, are liable to restrict progress
‫ﺗﺼﺪی ﺁﺑﺮﺳﺎﻧﯽ ﻗﻼت ﺑﻄﻮر ﻣﺆﺛﺮ ﻓﻌﺎل ﻣﯽ‬. time) from outputs to achievements of
project purpose?
‫ﺑﺎﺷﺪ‬
ACTIVITIES: ‫ﻓﻌﺎﻟﻴﺖ هﺎ‬
(Activity to Output):
Extension of Water Supply We recommend that VI’s are 1) What external factors must be
Network, Improve Institutional included against all activities. This
is essential for projects reporting What are sources of information?
realised to obtain planned outputs on
schedule?
Setup and HR Training and monitoring against the Logical 2) What kind of decisions or actions
Framework. outside the control of the project are
‫ ﺑﻬﺘﺮ ﺳﺎﺧﺘﻦ ﺗﺸﮑﻴﻼت‬،‫ﺗﻤﺪﻳﺪ ﺷﺒﮑﻪ ﺁﺑﺮﺳﺎﻧﯽ‬ necessary for inception of the project?
‫و ﺗﺮﺑﻴﻪ ﻗﻮای ﺑﺸﺮی‬
INPUT: ‫ورودی‬
Financial, Personnel and What the resources for the
What are sources of information?
What are the conditions for the
implementation of the project? availability of the resources?
Equipment Resources
‫ ﭘﺮﺳﻨﻞ و ﺗﺠﻬﻴﺰات و ﺳﺎﻳﺮ ﻣﻨﺎﺑﻊ‬،‫ﻣﺎﻟﯽ‬
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Methods for M&E
‫روش هﺎ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
Implementing Monitoring: How to measure the achievements?
‫ ﭼﮕﻮﻧﻪ دﺳﺖ ﺁورد هﺎ را ﻣﻴﺘﻮان ﭘﻴﻤﺎﻳﺶ ﮐﺮد؟‬:‫اﺟﺮاء ﻧﻈﺎرت‬
Examples for Indicators ‫ﻣﺜﺎل ﺑﺮای ﺷﺎﺧﺺ هﺎ‬
GOAL:‫اهــﺪاف ﮐﻠـﯽ‬ • Health: Reduction of water borne diseases
• Economy: Increase of employment as result from construction
Improve living condition in Qalat
works during project implementation
‫ﺳﻄﺢ زﻧﺪﮔﯽ در ﻗﻼت‬/‫ﺑﻬﺘﺮ ﺳﺎﺧﺘﻦ وﺿﻊ‬ • Others
PURPOSE: ‫ﻣــﻘـﺼـــﺪ‬
• Improved satisfaction of customers
Adequate water supplied to the people of Qalat
• Others
‫ﻣﻘﺪار ﮐﺎﻓﯽ ﺁب ﺑﻪ ﻣﺮدم ﻗﻼت ﺗﻮزﻳﻊ ﺷﺪﻩ‬
RESULTS: ‫ﻧﺘﺎﻳﺞ‬ • Percentage of households connected to water supply network
Qalat WSS Utility working efficiently • Cost of operations recovered by income from water tariffs
‫ﺗﺼﺪی ﺁﺑﺮﺳﺎﻧﯽ ﻗﻼت ﺑﻄﻮر ﻣﺆﺛﺮ ﻓﻌﺎل ﻣﻴﺒﺎﺷﺪ‬. • Others

ACTIVITIES: ‫ﻓﻌﺎﻟﻴﺖ هﺎ‬ • Meters of pipes laid


Extension of Water Supply Network, Improve • What are the quantitative ways of measuring, or qualitative ways of
Institutional Setup and HR Training judging, whether these broad objectives are being achieved?
(estimated time)
‫ ﺑﻬﺘﺮ ﺳﺎﺧﺘﻦ ﺗﺸﮑﻴﻼت و ﺗﺮﺑﻴﻪ ﻗﻮای‬،‫ﺗﻤﺪﻳﺪ ﺷﺒﮑﻪ ﺁﺑﺮﺳﺎﻧﯽ‬ • Independent utility established
‫ﺑﺸﺮی‬ • Number of staff trained

INPUT: ‫ورودی‬ • Money flow


Financial, Personnel and Equipment Resources • Man-months
• Number of equipment purchased
‫ ﭘﺮﺳﻨﻞ و ﺗﺠﻬﻴﺰات و ﺳﺎﻳﺮ ﻣﻨﺎﺑﻊ‬،‫ﻣﺎﻟﯽ‬
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Methods for M&E
‫روش هﺎی ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
Implementing Monitoring: Internal and External Monitoring
‫ ﻧﻈﺎرت داﺧﻠﯽ و ﺧﺎرﺟﯽ‬:‫اﺟﺮاء ﻧﻈﺎرت‬
Indirect Impact
(Contribution)
‫اﺻﺎﺑﺖ ﻏﻴﺮ ﻣﺴﺘﻘﻴﻢ‬

Examples for Indicators


‫ﻣﺜﺎل ﺑﺮای ﺷﺎﺧﺺ هﺎ‬
(‫)اﻋﺎﻧﻪ‬

GOAL:‫اهــﺪاف ﮐﻠـﯽ‬ • Health: Reduction of water borne diseases Impact Monitoring


Improve living condition in Qalat • Economy: Increase of employment as result
from construction works during project (External?)
‫ﺳﻄﺢ زﻧﺪﮔﯽ‬/‫ﺑﻬﺘﺮ ﺳﺎﺧﺘﻦ وﺿﻊ‬ implementation
‫در ﻗﻼت‬ • Others (‫ﻧﻈﺎرت اﺻﺎﺑﺖ )ﺧﺎرﺟﯽ‬
PURPOSE: ‫ﻣــﻘـﺼـــﺪ‬
Adequate water supplied to the people
of Qalat • Improved satisfaction of customers
• Others
‫ﻣﻘﺪار ﮐﺎﻓﯽ ﺁب ﺑﻪ ﻣﺮدم ﻗﻼت ﺗﻮزﻳﻊ‬
(‫ﺗﺄﺛﻴﺮ‬/‫اﺻﺎﺑﺖ ﻣﺴﺘﻘﻴﻢ )ﺳﺒﺐ‬

‫ﺷﺪﻩ‬
(Cause/Effect)

RESULTS: ‫ﻧﺘﺎﻳﺞ‬ • Percentage of households connected to water


Direct Impact

Qalat WSS Utility working efficiently supply network


• Cost of operations recovered by income from
‫ﺗﺼﺪی ﺁﺑﺮﺳﺎﻧﯽ ﻗﻼت ﺑﻄﻮر ﻣﺆﺛﺮ ﻓﻌﺎل‬.
‫اﺳﺖ‬ •
water tariffs
Others
Project
Monitoring
• Meters of pipes laid
ACTIVITIES: ‫ﻓﻌﺎﻟﻴﺖ هﺎ‬ • What are the quantitative ways of measuring, (Internal)
Extension of Water Supply Network, or qualitative ways of judging, whether these
Improve Institutional Setup and HR Training broad objectives are being achieved? ‫ﻧﻈﺎرت ﭘﺮوژﻩ‬
‫ ﺑﻬﺘﺮ ﺳﺎﺧﺘﻦ‬،‫ﺗﻤﺪﻳﺪ ﺷﺒﮑﻪ ﺁﺑﺮﺳﺎﻧﯽ‬ (estimated time)
‫ﺗﺸﮑﻴﻼت و ﺗﺮﺑﻴﻪ ﻗﻮای ﺑﺸﺮی‬ • Independent utility established (‫)داﺧﻠﯽ‬
• Number of staff trained
INPUT: ‫ورودی‬
Financial, Personnel and Equipment • Money flow
Resources • Man-months
• Number of equipment purchased
‫ ﭘﺮﺳﻨﻞ و ﺗﺠﻬﻴﺰات و ﺳﺎﻳﺮ‬،‫ﻣﺎﻟﯽ‬
‫ﻣﻨﺎﺑﻊ‬ 8
Methods for M&E?
‫روش هﺎی ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
The challenge of Impact Monitoring
(‫)ﻋﻤﻞ دﺷﻮار ﺑﺮای ﻧﻈﺎرت اﺻﺎﺑﺖ هﺎ‬ GOAL (‫)اهﺪاف ﮐﻠﯽ‬
Improve living conditions in Qalat
‫ﺑﻬﺒﻮد وﺿﻌﻴﺖ زﻧﺪﮔﯽ در ﻗﻼت‬

Education Others
‫ﻣﻌﺎرف‬ ‫ﺳﺎﻳﺮ‬
Economy Services
‫اﻗﺘﺼﺎد‬ Health ‫ﺧﺪﻣﺎت‬
‫ﺑﻬﺪاﺷﺖ‬/‫ﺻﺤﺖ‬

Qalat Water Supply


Other Project Other
Projects ‫ﭘﺮوژﻩ ﺁﺑﺮﺳﺎﻧﯽ ﻗﻼت‬ Projects
‫ﺳﺎﻳﺮ ﭘﺮوژﻩ هﺎ‬ ‫ﺳﺎﻳﺮ ﭘﺮوژﻩ هﺎ‬

" No direct relation (cause/effect) but plausibility ‫ﺗﺄﺛﻴﺮ( اﻣﺎ ﻣﻌﻘﻮل اﺳﺖ‬/‫)ﮐﺪام ارﺗﺒﺎط ﻣﺴﺘﻘﻴﻢ ﻧﺪارد )ﺳﺒﺐ‬
" Impact difficult to be measured ‫ﭘﻴﻤﺎﻳﺶ اﺻﺎﺑﺖ ﺑﺴﻴﺎر دﺷﻮار اﺳﺖ‬
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What is evaulation?
‫ارزﻳﺎﺑﯽ ﭼﻴﺴﺖ؟‬
! Evaluation is the use of monitoring data and information at the management
(decision) level
‫ﻣﻌﻠﻮﻣﺎت اﺳﺖ ﮐﻪ در ﺟﺮﻳﺎن ﻧﻈﺎرت ﺑﺪﺳﺖ ﺁﻣﺪﻩ اﺳﺖ و درﺳﻄﺢ ﻣﺪﻳﺮﻳﺖ )ﺑﺮای ﺗﺼﻤﻴﻢ‬/‫! ارزﻳﺎﺑﯽ ﻋﺒﺎرت از ﺁن ارﻗﺎم‬
.‫ﮔﻴﺮی( اﺳﺘﻔﺎدﻩ ﻣﻴﺸﻮد‬
! Case 1: the project is implemented smoothly
• to confirm project planning and implementation
.‫ ﭘﺮوژﻩ ﺑﻪ راﺣﺘﯽ اﺟﺮاء ﻣﻴﺸﻮد‬:1 ‫ﻗﻀﻴﻪ‬ #
‫• ﺑﺮای ﺗﺎﺋﻴﺪ ﺑﺮﻧﺎﻣﻪ رﻳﺰی و اﺟﺮاﺁت ﭘﺮوژﻩ‬
# Case 2: there are problems to achieve the planned results
• to change project activities or procedures

‫ وﺟﻮد دارد‬،‫ ﺁﻧﺠﺎ ﻣﺸﮑﻼﺗﯽ در ﺣﺼﻮل ﻧﺘﺎﻳﺞ ﭘﻼن ﺷﺪﻩ‬:2 ‫ ﻗﻀﻴﻪ‬#


‫• ﺑﺮای ﺗﻐﻴﺮدادن ﻓﻌﺎﻟﻴﺖ و ﻃﺮز اﻟﻌﻤﻞ هﺎ‬
# Case 3: there are problems to achieve the planned outputs
• to change the general concept, partners for co-operation, etc.
‫ ﺁﻧﺠﺎ ﻣﺸﮑﻼت در ﺣﺎﺻﻞ ﻧﻤﻮدن ﻣﺤﺼﻮﻻت ﭘﻼن ﺷﺪﻩ وﺟﻮد دارد‬:3 ‫ ﻗﻀﻴﻪ‬#
‫ ﺷﺮﮐﺎء ﺑﺮای هﻤﮑﺎری وﻏﻴﺮﻩ‬،‫ﻧﻈﺮﻳﻪ ﻋﻤﻮﻣﯽ‬/‫• ﺑﺮای ﺗﻐﻴﺮ دادن ﺗﻔﮑﺮ‬

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Justification for M&E
‫دﻻﻳﻞ ﺑﺮای ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬

Why should we plan, monitor and evaluate our projects and their
impacts?
‫ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ ﮐﻨﻴﻢ؟‬،‫ﭼﺮا ﻣﺎ ﺑﺎﻳﺪ ﭘﺮوژﻩ هﺎ و اﺻﺎﺑﺖ هﺎی ﺁن را ﭘﻼن‬

$ To know about what we are doing and whether we are achieving the
expected results
‫ ﺑﺮای داﻧﺴﺘﻦ اﻳﻨﮑﻪ ﻣﺎ ﭼﻪ ﻣﻴﮑﻨﻴﻢ و ﺁﻳﺎ ﻣﻴﺘﻮاﻧﻴﻢ ﻧﺘﺎﻳﺞ ﻣﺘﻮﻗﻊ را ﺑﺪﺳﺖ ﺁرﻳﻢ‬$
$ To be able to change and improve the implementation of on-going projects
‫ ﺗﺎ ﺑﺘﻮاﻧﻴﻢ اﺟﺮاﺁت ﭘﺮوژﻩ هﺎی ﺟﺎری ﺧﻮد را ﺗﻐﻴﺮ و ﺑﻬﺘﺮ ﺳﺎزﻳﻢ‬$
$ To know about, whether the expected impacts can be observed
‫ ﺗﺎ ﺑﺘﻮاﻧﻴﻢ ﺑﺪاﻧﻴﻢ ﮐﻪ ﺁﻳﺎ اﺻﺎﺑﺖ هﺎی ﻣﺘﻮﻗﻊ ﻣﺸﺎهﺪﻩ ﺧﻮاهﺪ ﺷﺪ‬$
$ To be able to improve general concepts and strategies (does it work?)
(‫ ﺗﺎ ﺑﺘﻮاﻧﻴﻢ ﻧﻈﺮﻳﺎت ﻋﻤﻮﻣﯽ و اﺳﺘﺮاﺗﮋی هﺎی ﻋﻤﻮﻣﯽ را اﺻﻼح و ﺑﻬﺘﺮ ﺳﺎزﻳﻢ )ﺁﻳﺎ اﻳﻦ ﮐﺎر ﻣﻴﮑﻨﺪ؟‬$
$ To justify the projects and the respect use of resources (e.g. against
“competitors for funds” or tax payers in developed countries)
‫ﻼ ﺑﺮﻋﻠﻴﻪ ”رﻗﺒﻴﺐ هﺎی ﻓﻨﺪ“ ﻳﺎ ﭘﺮداﺧﺖ ﮐﻨﻨﺪﻩ هﺎی‬ً ‫ ﺑﺮای ﺗﻮﺟﻴﻪ ﭘﺮوژﻩ هﺎ و اﺳﺘﻔﺎدﻩ ﻣﻨﺎﺳﺐ از ﻣﻨﺎﺑﻊ ﺁن )ﻣﺜ‬$
(‫ﺗﮑﺲ در ﻣﻤﺎﻟﮏ ﭘﻴﺸﺮﻓﺘﻪ‬

11
‫‪Current Needs and Challenges‬‬
‫ﻧﻴﺎزﻣﻨﺪﻳﻬﺎی ﻓﻌﻠﯽ و دﺷﻮرﻳﻬﺎ‬
‫‪Example: Current Situation of M&E in Water Sector‬‬
‫ﻣﺜﺎل‪ :‬وﺿﻌﻴﺖ ﻓﻌﻠﯽ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ در ﺳﮑﺘﻮر ﺁب‬ ‫ﻧﻈﺎرت و ارزﻳﺎﺑﯽ = ‪M&E‬‬
‫دوﻧﺮ )ﺗﻤﻮﻳﻞ ﮐﻨﻨﺪﻩ( = ‪Donor‬‬
‫وزارت اﻧﺮژی و ﺁب = ‪MEW‬‬
‫وزارت ﺷﻬﺮﺳﺎزی و ﻣﺴﮑﻦ= ‪MUDH‬‬
‫?‪How can this M&E activities be related‬‬ ‫وزارت زراﻋﺖ و ﻣﺎﻟﺪاری = ‪MAAH‬‬
‫ﭼﮕﻮﻧﻪ اﻳﻦ هﻤﻪ ﻓﻌﺎﻟﻴﺖ هﺎی ﻧﻈﺎرت و ارزﻳﺎﺑﯽ ﺑﺎهﻢ ارﺗﺒﺎط داﺷﺘﻪ‬
‫ﻣﻴﺘﻮاﻧﺪ؟‬

‫‪Option 1. Individual responsibility for M&E‬‬


‫اﻧﺘﺨﺎب ‪ .1‬ﻣﺴﺆﻟﻴﺖ اﻧﻔﺮادی ﺑﺮای ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬ ‫‪MEW‬‬

‫‪Donor X‬‬
‫‪" No coordination required‬‬ ‫‪M&E‬‬
‫" )ﻧﻴﺎز ﺑﻪ هﻤﺎهﻨﮕﯽ ﻧﻴﺴﺖ(‬ ‫‪M&E‬‬
‫‪Donor Z‬‬
‫‪" Doubling efforts (e.g. repeated design of M&E‬‬
‫)‪systems and M&E activities‬‬ ‫‪Donor Y‬‬ ‫‪M&E‬‬

‫ﻼ ﻃﺮح ﺗﮑﺮاری ﺑﺮای ﻓﻌﺎﻟﻴﺖ هﺎ ﺳﻴﺴﺘﻢ‬


‫" )زﺣﻤﺖ هﺎی ﺗﮑﺮاری ﻣﺜ ً‬ ‫‪M&E‬‬
‫ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
‫‪" Limited transfer of know-how to MEW’s M&E Unit‬‬
‫اﻧﺘﻘﺎل‬
‫" ﻣﻌﻠﻮﻣﺎت ﻣﺤﺪود ﺑﻪ واﺣﺪ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ وزارت اﻧﺮژی و ﺁب‬

‫‪12‬‬
‫‪Current Needs and Challenges‬‬
‫ﻧﻴﺎزﻣﻨﺪﻳﻬﺎی ﻓﻌﻠﯽ و دﺷﻮرﻳﻬﺎ‬
‫‪Option 2. MEW’s M&E Unit is responsible for overall M&E‬‬
‫اﻧﺘﺨﺎب ‪ .2‬واﺣﺪ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ وزارت اﻧﺮژی و ﺁب ﻣﺴﺆﻟﻴﺖ ﮐﻠﯽ را ﺑﺮای ﻧﻈﺎرت و ارزﻳﺎﺑﯽ ﺗﻤﺎم ﺳﮑﺘﻮر را‬
‫دارد‬
‫)‪" High need for coordination (e.g. harmonizing M&E systems of the projects‬‬
‫ﻼ ﺳﺎﺧﺘﻦ ﺗﻤﺎم ﺳﻴﺴﺘﻢ هﺎی ﻧﻈﺎرت و ارزﻳﺎﺑﯽ ﭘﺮوژﻩ هﺎ(‬‫" ﻧﻴﺎزﻣﻨﺪ زﻳﺎد ﺑﺮای هﻤﺎهﻨﮕﯽ )ﻣﺜ ً‬
‫)‪" Efficient use of resources (i.e. through joint M&E‬‬
‫ﻼ ﺗﻮﺳﻂ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ ﻣﺸﺘﺮک(‬ ‫" اﺳﺘﻔﺎدﻩ ﻣﺆﺛﺮ و ﺑﺎﮐﻔﺎﻳﺖ از ﻣﻨﺎﺑﻊ )ﻣﺜ ً‬
‫‪" Maximum transfer of know-how to MEW’s M&E Unit‬‬
‫" اﻧﺘﻘﺎل ﻣﻌﻠﻮﻣﺎت و ﭼﮕﻮﻧﮕﯽ اﻧﺠﺎم وﻇﺎﻳﻒ ﺑﻪ واﺣﺪ ﻧﻈﺎرت و ارزﻳﺎﺑﯽ وزارت اﻧﺮژی و ﺁب‬

‫‪MEW‬‬
‫‪Donor X‬‬
‫‪M&E‬‬
‫‪M&E‬‬
‫‪Donor Z‬‬
‫ﻧﻈﺎرت و ارزﻳﺎﺑﯽ = ‪M&E‬‬
‫دوﻧﺮ )ﺗﻤﻮﻳﻞ ﮐﻨﻨﺪﻩ( = ‪Donor‬‬ ‫‪Donor Y‬‬ ‫‪M&E‬‬

‫وزارت اﻧﺮژی و ﺁب = ‪MEW‬‬ ‫‪M&E‬‬


‫وزارت ﺷﻬﺮﺳﺎزی و ﻣﺴﮑﻦ= ‪MUDH‬‬
‫وزارت زراﻋﺖ و ﻣﺎﻟﺪاری = ‪MAAH‬‬

‫‪13‬‬
‫‪Current Needs and Challenges‬‬
‫ﻧﻴﺎزﻣﻨﺪﻳﻬﺎی ﻓﻌﻠﯽ و دﺷﻮرﻳﻬﺎ‬
‫‪Option 3. Cooperation in M&E towards MEW’s overall responsibility‬‬
‫اﻧﺘﺨﺎب ‪ .3‬هﻤﮑﺎری در ﻧﻈﺎرت و ارزﻳﺎﺑﯽ ﺑﺴﻮی ﻣﺴﺆﻟﻴﺖ هﺎی ﮐﻠﯽ وزارت اﻧﺮژی و ﺁب‬

‫‪MEW‬‬

‫‪Donor X‬‬
‫‪M&E‬‬

‫‪M&E‬‬
‫‪Donor Z‬‬

‫‪M&E‬‬ ‫‪M&E‬‬
‫‪Donor Y‬‬

‫ﻧﻈﺎرت و ارزﻳﺎﺑﯽ = ‪M&E‬‬


‫دوﻧﺮ )ﺗﻤﻮﻳﻞ ﮐﻨﻨﺪﻩ( = ‪Donor‬‬
‫وزارت اﻧﺮژی و ﺁب = ‪MEW‬‬
‫وزارت ﺷﻬﺮﺳﺎزی و ﻣﺴﮑﻦ= ‪MUDH‬‬
‫وزارت زراﻋﺖ و ﻣﺎﻟﺪاری = ‪MAAH‬‬
‫‪14‬‬
Current Needs and Challenges
‫ﻧﻴﺎزﻣﻨﺪﻳﻬﺎی ﻓﻌﻠﯽ و دﺷﻮرﻳﻬﺎ‬
Example: It even becomes more complex … ... ‫ اﻳﻦ ﺣﺘﯽ ﺑﻴﺸﺘﺮ ﭘﭽﻴﺪﻩ ﻣﻴﺸﻮد‬:‫ﻣﺜﺎل‬
M&E = ‫ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
Donor = (‫دوﻧﺮ )ﺗﻤﻮﻳﻞ ﮐﻨﻨﺪﻩ‬ MEW
MEW = ‫وزارت اﻧﺮژی و ﺁب‬ Donor X
M&E
MUDH =‫وزارت ﺷﻬﺮﺳﺎزی و ﻣﺴﮑﻦ‬
M&E
Donor Z
MAAH = ‫وزارت زراﻋﺖ و ﻣﺎﻟﺪاری‬
Donor Y M&E

M&E
MUDH
Donor Z MAAH
Donor Z
M&E M&E
M&E
M&E
Donor X
Donor X Donor Y Donor Y
M&E
M&E
M&E M&E

15
Methods for M&E
‫روش هﺎی ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬
Implementing Monitoring: Internal and External Monitoring
‫ ﻧﻈﺎرت داﺧﻠﯽ و ﺧﺎرﺟﯽ‬:‫اﺟﺮاء ﻧﻈﺎرت‬
Indirect Impact
(Contribution)
‫اﺻﺎﺑﺖ ﻏﻴﺮ ﻣﺴﺘﻘﻴﻢ‬

Examples for Indicators


‫ﻣﺜﺎل ﺑﺮای ﺷﺎﺧﺺ هﺎ‬
(‫)اﻋﺎﻧﻪ‬

GOAL:‫اهــﺪاف ﮐﻠـﯽ‬ • Health: Reduction of water borne diseases Impact Monitoring


Improve living condition in Qalat • Economy: Increase of employment as result
from construction works during project (External?)
‫ﺑﻬﺘﺮ ﺳﺎﺧﺘﻦ وﺿﻊ زﻧﺪﮔﯽ در‬ implementation
‫ﻗﻼت‬ • Others (‫ﻧﻈﺎرت اﺻﺎﺑﺖ )ﺧﺎرﺟﯽ‬
PURPOSE: ‫ﻣــﻘـﺼـــﺪ‬
Adequate water supplied to the people
of Qalat • Improved satisfaction of customers
• Others
‫ﻣﻘﺪار ﮐﺎﻓﯽ ﺁب ﺑﻪ ﻣﺮدم ﻗﻼت ﺗﻮزﻳﻊ‬
‫ﺷﺪﻩ‬
(‫ﺗﺄﺛﻴﺮ‬/‫اﺻﺎﺑﺖ ﻣﺴﺘﻘﻴﻢ )ﺳﺒﺐ‬

RESULTS: ‫ﻧﺘﺎﻳﺞ‬ • Percentage of households connected to water


(Cause/Effect)
Direct Impact

Qalat WSS Utility working efficiently supply network


• Cost of operations recovered by income from
‫ﺗﺼﺪی ﺁﺑﺮﺳﺎﻧﯽ ﻗﻼت ﺑﻄﻮر ﻣﺆﺛﺮ ﻓﻌﺎل‬. water tariffs
‫اﺳﺖ‬ • Others Project
• Meters of pipes laid Monitoring
ACTIVITIES: ‫ﻓﻌﺎﻟﻴﺖ هﺎ‬ • What are the quantitative ways of measuring, (Internal)
Extension of Water Supply Network, or qualitative ways of judging, whether these
Improve Institutional Setup and HR Training broad objectives are being achieved?
‫ ﺑﻬﺘﺮ ﺳﺎﺧﺘﻦ‬،‫ﺗﻤﺪﻳﺪ ﺷﺒﮑﻪ ﺁﺑﺮﺳﺎﻧﯽ‬ (estimated time) ‫ﻧﻈﺎرت ﭘﺮوژﻩ‬
‫ﺗﺸﮑﻴﻼت و ﺗﺮﺑﻴﻪ ﻗﻮای ﺑﺸﺮی‬ • Independent utility established (‫)داﺧﻠﯽ‬
• Number of staff trained
INPUT: ‫ورودی‬
Financial, Personnel and Equipment • Money flow
Resources • Man-months
• Number of equipment purchased
‫ ﭘﺮﺳﻨﻞ و ﺗﺠﻬﻴﺰات و ﺳﺎﻳﺮ‬،‫ﻣﺎﻟﯽ‬
‫ﻣﻨﺎﺑﻊ‬ 16
‫‪Recommendations‬‬

‫‪Final Recommendations towards M&E‬‬


‫ﭘﻴﺸﻨﻬﺎدات ﻧﻬﺎﺋﯽ ﺑﺴﻮی ﻧﻈﺎرت و ارزﻳﺎﺑﯽ‬

‫‪ .1‬اﻳﻦ ﻋﻤﻞ را ﺑﻄﻮردرﺳﺖ اﻧﺠﺎم دهﻴﺪ و ”ﻓﺮاﻣﻮش“ ﻧﮑﻨﻴﺪ!‬


‫!‪1. Do it (properly)! Don’t “forget” it‬‬
‫‪ .2‬اﻳﻦ را ﺳﺎدﻩ ﻧﮕﻬﺪارﻳﺪ!‬
‫!‪2. Keep it simple‬‬
‫‪ .3‬ﺑﺎ دﻳﮕﺮان هﻤﮑﺎری داﺷﺘﻪ ﺑﺎﺷﻴﺪ!‬
‫!‪3. Cooperate with others‬‬

‫‪17‬‬
‫‪THANK YOU‬‬
‫ﺗﺸﮑﺮ از ﺷﻤﺎ‬

‫‪18‬‬

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