Business communication

1
Introduction
This report is underlying the business communication at the workplace which showcases the
basic characteristics of exemplary business communication. The student in this assessment has to
be giving their 20 hours to complete the assessment. Hence, the justification for chosen
characteristics of this assessment has discussed effectively.

As the analysis has been made over business communication, it has been discussed that
communication characteristics underlying the progress of business by exchanging the
information effectively (Mautner & Rainer, 2016). There are basically five essential key
characteristics have been defined in business communication such as proactive participation,
ability to be taught from others, active listening, willingness to practice and maintain focus.
These are basically five very decisive and coherent communication skills must be engaged with
business functions. According to the assessment, the student has learned in 4 th week about the
communication barriers, communication as employability skills and social media & email policy.

These all are very effective but can never implement in the business unless these characteristics
are present in the communication. The communication proactively must look for the best
opportunities in order to develop required skills and competencies in the business. Ability to
improvise the business situation with the help of getting knowledge from others is also an art.
The communication is not about giving answers or feedback but also about active listening and
hearing the information. Basically it is a process of getting the information and processing on it
(Snyder & Forbus, 2014).

Conclusion
The report has concluded the discussion on business communication that with the practices of
most successful communicators can refine their techniques such as public speaking and
presenting skills in order to draft any information. The student in this module has also applied
the communication employability skills in their practices and behavior.

2
References
Mautner, G., & Rainer, F. (2016). Handbook of business communication : Linguistic
approaches (Handbooks of applied linguistics [hal], v. 13). Berlin/Boston: De Gruyter. (2016).
Retrieved November 14, 2019, from INSERT-MISSING-DATABASE-NAME.
https://lesa.on.worldcat.org/oclc/999655863

Snyder, J., & Forbus, R. (2014). Today's business communication : A how-to guide for the
modern professional (First ed., Corporate communication collection) [First edition.]. New York,
New York (222 East 46th Street, New York, NY 10017): Business Expert Press. (2014).
Retrieved November 14, 2019, from INSERT-MISSING-DATABASE-NAME.
https://lesa.on.worldcat.org/oclc/869630424