Quality Problem Corrective Action - QPCA

Quality Report Number : Quality Report Date : Challan Number :

Supplier / Line Title : Any other Traceability (If) :
Part Description : Part No : Repeat
Challan Number :
Completed By : Authorized By : 1st Time
1. Problem description & details
What : Defect description
Why : Reason for Rejection
When : Date & Shift of rejection
Where : Incoming/Line/Warranty Incoming Line Field
Howmany: Rejection in Nos
Who : Reporter & Receiver name

( Attach sketch / data for

details where required )

2. Containment Action / Immediate action

Verification (inspection Identification
Lot disposition Disposition Area Date OK Not OK Disposition Process ( Eg.,Method of segregation/rework / Scrap) if any) on Ok part

Sent Back Incoming / Stores

Scrap Assly Line / Mfg Line

Rework Final insp / PDI
Segregation Field (Warranty)
Deviation supplier Line

Others Supplier Finish Goods

3 - Root Cause analysis - ( write the Possible causes) ( 3 Legged 5 Why Analysis)
a) What is the Specific Cause ? How it is produced ?
WHY WHY WHY WHY WHY

b) what is Detection Cause ? How it is escaped from the detection process ?

WHY WHY WHY WHY WHY

c ) What is the Systemic Cause ? Previously not identified / No such System / any Organization Flaw
WHY WHY WHY WHY WHY
 Quality Problem Corrective Action - QPCA

Quality Report Number : Quality Report Date : Challan Number :

4 - Corrective Actions Plan & implementation - To prevent Reoccurrence ; Attach photos
Specific/
Implementatio
Sr. No. Major causes identified Detection/ Present Method / Control Proposed Corrective action Resp Target
n date
Systemic

5 - Process Document Review & Update ; Attach Documents

Operator Instruction DFMEA Packaging Instruction / Packaging slip Others
Inprocess Inspection Checklist Process Flow Engineering Drawing
Final Inspection Checklist PFMEA Special characteristics list
Process sheet Control Plan Fixture / assly drawing
All the modified Documents should be attached with the 8D

For Supplier
Comments Name :
Signature :
Date :
6 - Validation & Effectiveness Monitoring - For RE use only
Corrective action Weightage
Awareness Detection Mistake Proof Prevention Error Proof
(Weightage-2) (Weightage-3) (Weightage-5) (Weightage-7) (Weightage-10)

S.No Validation by Royal Enfield Resp Date Remark

1 Horizontal communication / Action on Similar parts

2 Audit of countermeasures
3 Review of Procedures / List / Documents changed
4 Review of sustenance of Actions
Monitoring

Defect Monitoring Reported Month Next month Second Month Third month

PPM or No.Of.defectives

Conclusion :

Reviewed By
Name : Comments 8D closure Status
Signature :
Date :
2) 574248 - BUSH, 3RD & 4TH DRIVEN GEAR - 54 nos OD over size - 26.05.16