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6/26/2021 Technology Words for Information Technology Professionals and Software Engineers

Technology Words for Information Technology


Professionals and Software Engineers
By Melinda Makkos - January 21, 2014

https://www.myenglishteacher.eu/blog/english-for-information-technology-professionals-and-software-engineers/ 1/19
6/26/2021 Technology Words for Information Technology Professionals and Software Engineers

FANBOYS GRAMMAR ???????????? 7 Coordinating Conjunctions with Examples

Do you ’speak’ C++ and Java? How about your English?

IT professionals and software engineers all over the world need to have a good command of
English to be able to collaborate with their colleagues and help their customers.

In the following article, we are going to look at some of the most common words and
expressions that are in use in Computer, Software and Information Technology jobs.

We will also introduce some of the latest and most entertaining apps and websites that you
can start using right now to improve your English.

Specializations 

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Software Developers develop applications that carry out specific tasks on computers and
other devices.

Computer Programmers use the designs of Software Developers and write codes to make
instructions that computers can follow.

Computer and Information Research Scientists design new technology to solve


complex problems in different occupational fields, such as Medicine, Education or Business.

Network and Computer System Administrators install and support computer systems
for different organizations, such as schools, hospitals, banks and different businesses.

Computer System Analysts study existing computer systems and suggest possible
changes for improvement.

Computer Support Specialists are employed by organizations to help non-IT users with
computer related problems.

Database Administrators organise and store data for businesses. They also make sure
that only authorized people can access data.

Computer Network Architects create internal networks for businesses and organizations.

Web Developers create websites for businesses.

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Describing Products

Present Simple 

It costs fifty dollars. (How much does it cost?)

It monitors employee activity. (What does it monitor?)

It is easy to use. (Is it easy to use?)

It is available in three colours. (Is it available in other colours?)

It comes with a two-year guarantee. (Does it come with a guarantee?)

Passive Voice

This device is manufactured in India. (Where is this device manufactured?)

It is designed for competent users. (Who is it designed for?)

It can be used for internal communication. (What can it be used for?)

It is equipped with a signature recognition software. (What is it equipped with?)

The cover is made of leather. (What is the cover made of?)

Comparatives and Superlatives 

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The new version is more reliable than the old one. (Is the new version more reliable than
the old one?)

It’s smaller than a laptop. (Is it smaller than a laptop?)

It’s not as expensive as a PC. (Is it cheaper than a PC?)

It’s the cheapest product on the market.

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Troubleshooting and Giving Advice

Present Perfect

Have you tried removing the program?

Have you checked your home button settings?

Have you disabled the extensions?

Past Tenses

What were you doing when the error occurred?

Did you initialize the drive?

Did you verify software compatibility?

Should

You should download a data recovery software to help you.

You should  back up all the restored data.

Why don’t you…?

https://www.myenglishteacher.eu/blog/english-for-information-technology-professionals-and-software-engineers/ 5/19
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Why don’t you try using the default password?

Why don’t you run some tests to make sure everything is stable?

Imperative

Burn the ISO to a blank DVD.

Disable the internal GPU.

Don’t attempt to write anything on the hard drive.

Don’t click Yes to format the drive.

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DIFFERENT TYPES OF SENTENCE ACCORDING TO FUNCTION

Phone calls

This is Tom Smith speaking.

I would like to speak to Mr Brown. / Can I speak to Mr Brown?

I would like to leave a message for Ms Jones. Can you ask her to call me back as soon as
possible?

I’ll make sure she gets the message.

I’m sorry, I don’t understand/ I can’t hear you very well.

Could you say that again? Can you speak up a little?

I’m calling to make an appointment with Mr Brown.

I’m calling about the problem you reported this morning.

I’m calling about the computer you have ordered.

I’m sorry, I’m in a meeting/ I’m very busy at the moment.

I’ll get back to you as soon as possible.

Can I call you back this afternoon?


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E-mail

Dear Mr/ Ms Jones,

Dear Dr Smith,

Dear Sir/ Madam,

I am writing to let you know that your payment is overdue.

Thank you for your e-mail of 29 February regarding the sale of…

I am sending you the brochure as an attachment.

Please see the statement attached.

I am afraid I cannot open the file you have sent me.

Could you send it again in … format?

I look forward to hearing from you.

Yours faithfully, (when you start with Dear Sir/ Madam,)

Yours sincerely, (when you start with the name e.g. Dear Ms Collins)

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PHRASES

FORMAL AND INFORMAL EMAIL PHRASES STARTING WITH


GREETINGS

Small Talk

Small talk is an informal type of conversation. People make small talk when they have
nothing important to discuss, however, remaining silent would make them feel
uncomfortable. This situation may arise, for example, before a meeting while waiting for the
participants to arrive, or during breaks. You might make small talk while waiting for the lift
together with someone you know, or during lunch in the office canteen.

How are you? Did you have a good weekend?

How is your wife/husband? How are the children?

It’s so hot today, isn’t it?/ It’s so cold today, isn’t it?

Yes, very hot/cold for this time of the year. What are you doing at the weekend?

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6/26/2021 Technology Words for Information Technology Professionals and Software Engineers

Have you been working here long?

Have you met the new accountant?

Do you know any good restaurants near here?

I just love the chocolate eclair they make in the canteen. Have you tried it?

My dog just didn’t want me to come to work this morning. Do you have a dog?

Did you watch the match last night?

Have you seen any good films lately? I’d like to take my wife to the cinema this
weekend.

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BUSINESS …

TOP 75  English Words every IT Professional and Software Engineer should know

1. abbreviation

shortened form of a word or expression that uses the first few letters or the main letters of
the word to represent it

The abbreviation ’RAM’ stands for Random Access Memory.

2. analysis

critical study or examination of something

A financial analysis was carried out in order to improve cost efficiency.

3. appliance

a device or tool that performs a specific task

They sell a wide range of virtual appliances.

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4. application

a program designed to do a specific job

This database application lets you manage your contacts and organise your projects.

5. arise

happen/begin to exist (formal)

Problems may arise when trying to request data from a remote web service.

6. available

can be found/bought/rented/used etc.

Available memory refers to how much RAM is not being used by the computer.

7. background

past events/history of a person’s or company’s life

It’s always a good idea to research a company’s background before doing business with
them.

8. carpal tunnel syndrome

a nerve-related illness that causes pain between the elbows and hand, or in the fingers

The development of Carpal Tunnel Syndrome might be linked to computer use.

9. certification

official document awarded by standard setting organizations that indicates competency in a


certain professional field

Earning the latest Microsoft certifications may help you further your career.

10. chief

most important/ main

The Chief Information Officer (CIO) is responsible for the computer systems of a
company.

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11. common

shared, public, ordinary

One of the most common Internet crime is drug trafficking.

12. compatible

that can be used together with some other equipment

The parts I ordered weren’t compatible with my PC.

13. consultant

a person whose job is to give expert advice or information to companies

Do you think we should contact an IT consultant?

14. convenience

usefulness, comfort

We provide outstanding products and 24/7 phone support for the convenience of our
customers.

15. customer

a person who buys goods or services

Good customer care can improve customer loyalty.

16. database

an organized collection of information

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This software creates a customer database to eliminate paperwork.

17. deal

a business transaction

To find out more about our package deals, please visit our website.

18. demand

customers’ need for a product

Online keyword selector tools may help you find out whether certain products are in high
demand.

19. detailed

giving a lot of information

A more detailed description is available on our website.

20. develop

make something bigger/more complex/ more advanced

We have decided to develop a new database app.

21. drawback

disadvantage, a feature that’s not good

The main drawback of this product is the high cost.

22. effective

able to produce a strong response/result

Anti-virus softwares are not always effective against viruses.

23. efficient

productive with minimal effort/expense

Energy efficient home appliances can save you a lot of money.

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24. employ

use something/ give someone work

The police often employ hackers.

25. enterprise

a business organization

He’s the founder of an enterprise software company.

26. environment

the place and conditions around something

Our aim is to design effective computer-based learning environments.

27. equipment

tools and devices that serve a specific purpose

No recording equipment is allowed in the conference room.

28. expertise

advanced knowledge

We need someone with expertise in virtualized IT environments.

29. eyestrain

pain and tiredness of the eyes

Eyestrain has become a major health complaint among IT workers.

30. goal

an objective, something you would like to do

We can help you accomplish your goals.

31. gadget

a small, electronic device

You can choose from the most popular high-tech gadgets in our shop.

32. implement

begin to do/ use

I need to implement two interfaces.

33. increase

become or make something bigger in size/number

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You should try using more photographs to increase the conversion rate of your website.

34. install

put something in position

You’ll have to install the latest version of Adobe Flash Player.

35. instruction

steps or orders to be followed

Just follow the step-by-step instructions, which will guide you through the setup process.

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36. insurance

financial protection for property, life, health etc.

Nowadays, insurers offer insurance for cyber losses.

37. integrate

combine two or more things to create a new one

The new features are tightly integrated with the existing service.

38. intranet

local computer network

Our online library can be accessed on the college intranet.

39. latest

newest, the most up to date

Download the latest updates on our company’s website.

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40. leadership

position/ability to guide a group

In a job interview, it’s best to give concrete examples to demonstrate your leadership
skills.

41. level with someone (verb)

be honest and tell the truth to someone

Do you think we can level with them and ask for more time?

42. low

with little height/ below others

Low prices may indicate either good value or low quality.

43. maintain

keep in a good condition

A poorly maintained website may kill your business.

44. matrix

a group of electronic circuit elements arranged in rows and columns

Data Matrix  Codes should appear on the outside packaging of medicinal products.

45. monitor (verb)

to watch and check on somebody/something

Your website will be monitored 24/7.

46. negotiate

bargain or discuss until an agreement is reached

Web designers often come across clients who want to negotiate prices.

47. occur

happen, appear

Why do errors occur?

48. order

ask for goods or services to be provided

To order products, please fill out this form.

49. outsource

buy goods or services from an outside source (from another company)

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Packaging is often outsourced to Asia.

50. oversee

watch and direct something

Our Project Manager oversees the development of this new product.

51. plan

a series of steps for achieving your goal

We need a plan for increasing our market share in the US.

52. prevail

be common, frequent

Google prevails in book digitalization.

53. process

a method of doing or making something

All  our employees will take part in the decision-making process.

54. promote

help to make something grow/become more popular

I think you should start promoting your products online right now.

55. prospect

chance for success

We are excited by the prospect of working with you.

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56. provide

give, supply, furnish

We provide excellent customer service.

57. rapid

moving fast, quick

The last decade saw rapid expansion of the service sector.

58. reduce

make something smaller in size/weight/price etc.

The price of this product needs to be reduced.

59. remote

far away in place or time

This software provides secure remote access of computers from any location.

60. replace

take the place of something or somebody

How can I replace my laptop fan?

61. research

investigation, finding information

Market research was carried out to identify customer needs.

62. resource

something that is ready to use when needed

This site provides useful links to resources on language learning.

63. respond

answer, reply

You must respond within ten days.

64. simultaneous

two or more things happening at the same time

The charger has a built-in USB power port and includes both a mini and a micro USB
cable for simultaneous charging of your mobile devices.

65. solve

find an answer to a problem

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How do I solve a sound quality problem when uploading to Youtube?

66. sophisticated

complex, developed, knowledgeable

Our software makes the setup of sophisticated devices easy.

67. specifications

a detailed description (of a product)

We reserve the right to change the specifications of our products without notice.

68. substantial

true, real, strong

There has been a substantial increase in buying power in or country.

69. sufficient

as much as needed

The warehouse always has sufficient stock.

70. suitable

right/appropriate in a situation

The keyboard you buy should be suitable to both the task and the user.

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71. task

something that has to be done

Have a look at our online task manager.

72. tool

instrument, device

This is our most downloaded network tools software.

73. transfer

carry/send from one place to another

You can transfer money online with PayPal services.

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74. vendor

a person who sells something

You can buy items from multiple vendors in one order.

75. webinar

a presentation delivered online

Join us next week for a free webinar on computer-based learning.

Are there any words missing from this list? Feel free to add them in the comment area
below.

As professionals, we all want to make a good impression on the people we are working
with. Learning the above words and expressions will boost your confidence when it comes
to speaking with a new client on the phone, or responding to your e-mails. If you would
also like to improve your pronunciation, check out these websites.

Remember that memorizing new vocabulary is not enough to become a proficient language
user- practice is essential if you want to incorporate what you have learnt into your English.

So, keep practising and feel free to ask for help if there is something you don’t understand.
Your ideas and suggestions are also welcome – let us know how we can best help you.

Melinda Makkos

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