Ann's Bakehouse & Creamery - Grand CelebratiAnns 2021

LE B R AT I A N N S C O L L EC T
N D CE I ON
20
A
GR 21
15 November - 31 December 2021

Jl. Sungai Sambas 3 No. 12, Kramat Pela, Keb. Baru, Jakarta
+62 811-114-960
www.annsbakehouse.com
GRAND CELEBRATIANNS
In this holiday season, let’s celebrate with Ann’s Bakehouse & Creamery. We curated all artisan
products with high quality, fresh and finest ingredients to tempt your taste buds. Share this
moment of joy with your family, friends and your loved ones. We wish you to enjoy this festive
season and fill your days with joy and happiness.
With love,
Ann’s Bakehouse & Creamery
Ann’s Petite Hamper
IDR 500K
Box Dimension: 25 x 25 x 8,6 cm
Ann’s Petite Hamper contains 1 Jar of Coco Cookies 200gr, 1 Jar of Coffee Bar 200gr,
1 Jar of Thin Mints 200gr and 1 Jar of Sagu Keju 200gr.
*Available for out of town shipment
www.annsbakehouse.com 1
Ann’s Classic Hamper
IDR 800K
Box Dimension: 33 x 27,5 x 8,6 cm
Ann’s Classic Hamper contains 1 Jar of Kaastengel 500gr, 1 Jar of Snow Drops 200gr, 1 Jar of Thin
Mints 200gr, 1 Jar of Choco Almond Log 200gr and 1 Reusable Bag (70x45cm).
Ann’s Grande Hamper
IDR 1.280K
Box dimension: 41,8 X 43 X 8,6 cm
Ann’s Grande Hamper contains 1 Jar of Coffee Bar 500gr, 1 Jar of Thin Mints 500gr, 1 Jar of Coco
Cookies 200gr, 1 Jar of Snow Drops 200gr, 1 Jar of Sagu Keju 200gr, 1 Jar of Kaastengel 200gr, 1 Jar
of Choco Almond Log 200gr and 2 pcs Havilla Tea 250ml (Classic Earl Grey & Passionfruit Delights).
Annsclusive Hamper
IDR 1.850K
Box dimension: 48 x 43 x 8,6 cm
Ann’s Annsclusive Hamper contains 1 Jar of Coco Cookies 500gr, 1 Jar of Snow Drops 500gr, 1 Jar of
Coffee Bar 500gr, 1 Jar of Sagu Keju 500gr, 1 Jar of Kaastengel 500gr, 1 Jar of Thin Mints 200gr and
1 Jar of Choco Almond Log 200gr.
Gift Set Box A
IDR 265K
Ann’s Gift Set Box A contains 1 Jar of Snow Drops 200gr and 1 Jar of Coffee Bar 200gr
Gift Set Box B

IDR 265K
Ann’s Gift Set Box B contains 1 Jar Thin Mints 200gr and 1 Jar of Sagu Keju 200gr.
ANN’S CAKE
Tres Leches
A sponge cake soaked in three kinds of milk, very light cake
with many air bubbles.
Round 16 cm - IDR 290K
Square 30x30 cm - IDR 630K
Square 40x40 cm - IDR 1.100K
Tres Leches Matcha

Our best seller Tres Leches comes in Matcha flavour.
Coco Cake
A very moist and delicious Chocolate Cake that fits for any
celebration.
ANN’S CAKE
Mocca Nougat
Classic cake with velvety mocha mousse and topped with
crunchy nougat.
New York Cheesecake

An authentic New York-style based cheese cake with a rich
and dense cream cheese with a buttery cracker crust
Honey Cake
Classic and timeless cake with honey and layers of dulce de leche.
20x10 cm - IDR 275K
Square 20x20 - IDR 365K


ANN’S CAKE
Key Lime Pie

Freshen yourself with lime cream and buttery pie crust,
with whipped cream on top.
Carrot Cake
Super rich and moist spice cake topped with a tangy and
sweet cream cheese frosting to enhance the taste of this
classic favorite.
Round 25cm - IDR 655K
Red Velvet
Mixture of sweet and savory taste of cocoa powder and rich
cream cheese topped with crunchy almond.
Round 25cm - IDR 765K
ANN’S COLD DESSERT
Chocolate Pudding
This heavenly chocolate pudding is rich and creamy, with a wonderful satin texture at first bite.
Perfectly paired with vanilla sauce.
Dessert Tray 20x10 cm - IDR 195K

Tupperware 20x30 cm - IDR 410K
Glassware 20x30 cm - IDR 538K
Mama Choca Tiramisu Dessert Tray 20x10 cm - IDR 220K

Consisting layers of sponge cake soaked in Round 20 cm - IDR 770K
coffee with powdered chocolate and mascar- Tupperware 20x30 cm - IDR 770K
pone cheese. You'll relish every spoonful of it. Glassware 20x30 cm - IDR 870K
COLD DESSERT PACKAGE OF 8
(Individual serving)
IDR 300K
(2) Chocolate Pudding
(2) Strawberry Surprise
(2) Mama Choca Tiramisu
(1) Coffee Panna Cotta
(1) Butterscotch Panna Cotta
*All flavors are available in single serving
ANN’S COOKIES CREATION
For 500gr Jar
Thin Mints Coco Cookies Snow Drops

IDR 200K IDR 200K IDR 200K
Kaastengel Coffee Bar Sagu Keju

IDR 250K IDR 200K IDR 200K
Petite Fours Holiday Special
IDR 530K
5 pcs Fruit Tartlets
5 pcs Red Velvet
5 pcs Honey Cake
5 pcs Grand Chocolate Truffle
5 pcs Horizon
10 pcs Cheese Mille Feuille
Ann’s Cupcakes
6 pcs - IDR 195K
12 pcs - IDR 390K
Scrumptious assorted cupcakes topped with cream toppings. Consists of :

(2) vanilla cupcakes, (2) chocolate cupcakes, (1) red velvet cupcake and (1) carrot cupcake.
Out of Town Shipment
PREMIUM PACKAGING FOR YOUR SPECIAL ONE
Price on request
For a premium look, you can send Honey Cake 20x20 out of town with this Premium Packaging.
WE HEAR YOU!
Now you can send Ann’s creations out of town.
- Petite Hamper
- Classic Hamper
- Grande Hamper
- Annsclusive Hamper
- Gift Set Box
- Honey Cake 20x20 cm & 20x10 cm
- Ann’s Cookies Creations
ALL PRICELIST
ANN’S HAMPER New York Cheesecake ANN’S COOKIES CREATIONS

Ann’s Petite Hamper - IDR 500K Round 16 cm - IDR 340K Thin Mints 500gr - IDR 200K
Ann’s Classic Hamper - IDR 800K Round 20 cm - IDR 535K Coco Cookies 500gr - IDR 200K
Ann’s Grande Hamper - IDR 1.280K Round 25 cm - IDR 745K Snow Drops 500gr - IDR 200K
Annsclusive Hamper - IDR 1.850K Square 30x30 cm - IDR 945K Kaastengel 500gr - IDR 250K
Square 30x40 cm - IDR 1.380K Coffee Bar 500gr - IDR 200K
ANN’S GIFT SET
Square 40x40 cm - IDR 1.780K Sagu Keju 500gr - IDR 200K
Ann’s Gift Set Box A
Ann’s Gift Set Box B ANN’S COLD DESSERT
IDR 265K Honey Cake Cold Dessert Package of 8
20x10 cm - IDR 275K IDR 300K
ANN’S CAKE *Available for out of town shipment
Chocolate Pudding
Tres Leches Square 20x20 - IDR 365K
Dessert Tray 20x10 cm
Round 16 cm - IDR 290K *Available for out of town shipment
IDR 195K
Round 20 cm - IDR 395K Square 30x30 cm - IDR 565K
Chocolate Pudding
Round 25 cm - IDR 520K Square 40x40 cm - IDR 945K
Tupperware 20x30 cm
Square 30x30 cm - IDR 630K Square 40x60 cm - IDR 1.320K
IDR 410K
Square 30x40 cm - IDR 850K Key Lime Pie Chocolate Pudding
Square 40x40 cm - IDR 1.100K Round 16 cm - IDR 285K Glassware 20x30 cm
Square 40x60 cm - IDR 1.520K Round 20 cm - IDR 385K IDR 538K
Tres Leches Matcha Round 25 cm - IDR 495K Mama Choca Tiramisu
Round 20 cm - IDR 420K Round 30 cm - IDR 610K Dessert Tray 20x10 cm
Round 25 cm - IDR 550K Square 40x40 cm - IDR 1.055K IDR 220K
Square 30x30 cm - IDR 675K Square 40x60 cm - IDR 1.500K Mama Choca Tiramisu
Square 30x40 cm - IDR 880K Carrot Cake Round 20 cm
Square 40x60 cm - IDR 1.570K Round 20 cm - IDR 485K Mama Choca Tiramisu
Round 25cm - IDR 655K Tupperware 20x30 cm
Coco Cake
Square 30x30 cm - IDR 798K IDR 770K
Square 30x40 cm - IDR 1.125K Mama Choca Tiramisu
Square 40x40 cm - IDR 1.430K Glassware 20x30 cm
Square 40x60 cm - IDR 2.100K IDR 870K
Square 30x40 cm - IDR 915K Red Velvet ANN’S OTHER CREATIONS
Square 40x40 cm - IDR 1.175K Round 16 cm - IDR 365K Petite Fours Holiday Special
Mocca Nougat Round 25 cm - IDR 765K Ann’s Cupcake 6 pcs
Round 16 cm - IDR 270K Square 30x30 cm - IDR 955K IDR 195K
Round 20 cm - IDR 365K Square 30x40 cm - IDR 1.375K
Round 25 cm - IDR 485K Square 40x40 cm - IDR 1.750K
Square 30x30 cm - IDR 565K Square 40x60 cm - IDR 2.550K
HOW TO ORDER
WEBSITE www.annsbakehouse.com
WhatsApp +62 811 114 960
CALL +62 21 2277 5613
EMAIL order@annsbakehouse.com
15% EARLY BIRD DISCOUNT ON ANN’S HAMPERS COLLECTION ONLY

Place your order between
15 - 30 November 2021
DELIVERY & PICK UP BETWEEN

1 - 31 December 2021
OPERATIONAL HOURS
*All in Western Indonesia Time (WIB)
15 - 30 November 2021
Customer Service : 07.15 - 20.00
Store & Pick Up: 08.00 - 20.00
1 - 31 December 2021
Customer Service: 07.15 - 22.00
Store & Pick Up: 08.00 - 20.00
DELIVERY TIME
*All in Western Indonesia Time (WIB)
15 November - 10 December 2021
08.00 - 12.00 | 12.00 - 15.00 | 15.00 - 20.00
11 - 31 December 2021
08.00 - 12.00 | 12.00 - 16.00 | 16.00 - 20.00
Jl. Sungai Sambas 3 No. 12, Kramat Pela, Keb. Baru, Jakarta
+62 21 2277 5613
CONTACT DETAILS
If you have any enquiries for Corporate Order,

Please contact our Sales Manager :
Natasya Michelle
+62 877 3002 4888
natasya@annsbakehouse.com
If you have any enquiries for Corporate Order,

Please contact our Sales Associate :
Ayu Widanti
+62 811 1947 049
sales.corp2@annsbakehouse.com
CAKE AT ONE-CLICK-AWAY SERVICE
General Conditions of Purchase
1. Purchaser & consignee Information

Please ensure that all data required including information on address and telephone number
of consignee stated in the Order (purchaser and consignee) is complete and correct.
2. Order & delivery Schedule

Order will be processed upon receipt of payment confirmation, if the confirmation exceeds
the prescribed time limit, we will process the order at the re-scheduled delivery/pick-up.
3. Same day pick up

Order for same day pick-up may be processed at the earliest of 1 (one) up to 2 (two) hours
after the payment (during Festive Season, at the earliest of 3 (three) hours after the
payment).
4. Delivery & pick-up by third party

Any damage/degradation of product while in delivery/pick-up by third party shall not be the
responsibility of Ann’s Bakehouse & Creamery.
5. Change in order detail

Change in order detail is permitted D-2 before the delivery date upon confirmation of such
change with our Customer Service. *Change in order detail shall not apply during festive
Eid Ul-Fitr or Christmas high season.
6. Ann’s Bakehouse 15 minutes courier waiting time

Ann's Bakehouse puts in place the policy of courier waiting time for 15 (fifteen) minutes at
the consignee address location to ensure that the product ordered is properly received.
Courier waiting time includes re-confirmation of delivery address to the party concerned. If
the purchased product is not taken after courier waiting time of 15 (fifteen) minutes,
Courier will leave the delivery address location and retake the product order and product
will be considered as undelivered items.
We will inform this to the purchaser.
7. Undelivered items
Ann's Bakehouse ensures that all purchased products will be delivered on the prescribed
schedule and to the delivery address confirmed by the purchaser. We are not liable for
product degradation and damage as a result of delivery failure due to incorrect information
on delivery address of the purchaser, or consignee is not present at the location and/or no
individual receives the product at the scheduled courier waiting time and the product will
need to be retaken.
8. Terms and Conditions Of undelivered items (Regular Season)

- Undelivered items may be re-delivered or picked-up directly from our store.
- Purchaser confirms to us whether the purchased products be re-delivered or directly
collected by the purchaser. We will store the undelivered items up to maximum of 1 x 24
hours.
- Re-delivery may be carried out D+1 from the previous schedule and will be subject to
delivery charge as per delivery address confirmed by the purchaser.
- Undelivered items may be picked-up during store operating hours (purchaser must
first confirm to Customer Service).
- Additional packaging fee will be required in the case of damage to the product
packaging while being returned (wet/torn).
- Undelivered items not confirmed by the purchaser within 1 x 24 hours will be deemed
as waste product and will be dealt with in accordance with our policy.
9. Terms and Conditions OF undelivered items (Festive Season: H-14 Eid and Christmas)
- Re-delivery of undelivered items CANNOT be made during festive season.
- Undelivered items may only be taken at our store; Ann’s Bakehouse & Creamery Sambas.
Purchaser shall confirm pick-up time to us. We will store undelivered items up to
maximum of 1 x 24 hours.
- Change/cancellation of order processed cannot be made during festive season.
- Purchaser will be subject to handling fee in the amount of IDR100.000, for undelivered \
items due to incorrect information on address supplied by the purchaser and/or no
individual receives the product at the said address after courier waiting time, as a
compensation for the storage, repair and re-finishing fee, replacement of packaging,
and courier handling.
- Undelivered items pick-up by the purchaser may be made upon payment of handling
fee (payment may be made by means of virtual account transfer or direct payment at
our store).
- Undelivered items not confirmed by the purchaser within 1 x 24 hours will be deemed as
waste product and will dealt within our discretion.
10. Order Cancellation

Order Cancellation cannot be made after we receive the payment. (order may be
re-scheduled with confirmation H-2 before the delivery date).
11. Complaint
Ann's Bakehouse is highly committed to quality of product and customer satisfaction. All
complaints to our products and services may be brought to us no later than 1 x 24 hours
after receiving by enclosing the proof of purchase and photo/video of product as
supporting proof to our customer service at anns@annsbakehouse.com and Whatsapp
Customer Service at +62 811-114-960.
12. Return and exchange

Product may be returned and exchanged in the case of fault or defect due to our fault.
Return and exchange of product only applies for 1 x 24 hours after receiving by enclosing
the proof of purchase, photo/video and product must be returned in intact condition as
received.
We do not accept return and exchange of damaged product as a result of customer or
third party’s fault and/or commission.
13. Product handling

Some of our products require special handling when received so as to maintain their
quality. Please immediately store the products in the refrigerator after receiving.
14. Product
All products at the Ann’s Bakehouse are produced handmade which might cause the
finished product not to appear 100% identical as displayed in the photo.
15. Delivery by logistic service (in and out of town)

- Delivery by express service may only apply to the following products: Honey Cake, Lapis
Legit, Ann’s Brownies (for product size 20 x 10 and 20 x 20), Cookies, Hampers and Gift
Set.
- Delivery by express service will be subject to additional packaging fee.
- If you wish to deliver the order enclosed with personal greeting card, such personal
greeting card must have been supplied to us no later than 2 (two) days before the
delivery date.
- Payment is to be made no later than 5 (five) days before the receipt date.
- Delivery is to be made at the earliest of 2 (two) days after the payment, with estimated
arrival of 2 (two) up to 4 (four) days after delivery date.
- Delivery of more than 1 (one) package of product will be calculated with different
packaging and delivery fee per package.
- Delivery to some different addresses/locations might result in different arrival time.
- Ahead of Festive Season, delay in delivery by express service may occur.
- Ann’s Bakehouse & Creamery at all times performs pre-packaging check and gives
priority to safety of product in the packaging process. The products to be delivered out of
town are packed in compliance with the standards set by the express service company
using double wall box, bubble wrap/styrofoam/ polyethylene foam to minimize free space
which may cause to product to move, and information that the packaging contains food,
fragile products. However, during the delivery of product, Ann’s Bakehouse & Creamery has
no control over same. In such case, we cannot guarantee that the product(s) will be
received in perfect condition, especially fragile cookies. We are liable for the products
received in non-consumable condition consumer (molded or crushed into powder).
16. Force majeure

We will promptly inform and re-deliver the customer’s pending or undelivered order
caused by natural disaster and other force majeure events (force majeure).
Ketentuan Umum Pemesanan
1. Informasi pemesan & penerima

Mohon pemesan memastikan bahwa semua data yang diperlukan termasuk informasi alamat
penerima dan nomor telepon pada pemesanan (pemesan dan penerima) sudah lengkap dan
benar.
2. Jadwal pemesanan & pengiriman

Pesanan akan diproses setelah konfirmasi pembayaran kami terima, jika konfirmasi pemba-
yaran melewati batas pembayaran yang telah kami tentukan, maka pesanan akan kami
proses di jadwal pengiriman/pengambilan yang akan disesuaikan kembali.
3. Same day pick up

Pemesanan untuk pengambilan di hari yang sama (same day) dapat diproses paling cepat
1 (satu) sampai 2 (dua) jam setelah pembayaran (saat Festive Season proses paling cepat
adalah 3 (tiga) jam setelah pembayaran).
4. Pengiriman & penjemputan menggunakan pihak ke-3 Segala kerusakan produk/penurunan

kualitas produk yang terjadi saat pengiriman/penjemputan dengan menggunakan pihak
ketiga adalah di luar tanggung jawab pihak Ann's Bakehouse & Creamery.
5. Perubahan detail pesanan

Perubahan detail pesanan diperkenankan di H-2 sebelum tanggal pengiriman dengan
mengonfirmasikan perubahan pada Customer Service kami. *Perubahan detail pesanan
tidak berlaku selama high season festive Lebaran maupun Natal.
6. 15 menit waktu tunggu kurir Ann’s Bakehouse

Ann's Bakehouse memiliki kebijakan waktu tunggu kurir selama 15 (lima belas) menit di
lokasi alamat penerima untuk memastikan agar produk pesanan diterima dengan baik.
Waktu tunggu kurir termasuk mengkonfirmasi kembali alamat tujuan kepada pihak terkait.
Jika setelah waktu tunggu kurir 15 (lima belas) menit produk pesanan tidak ada yang bisa
menerima, maka Kurir akan meninggalkan lokasi alamat pengiriman serta membawa
kembali produk pesanan tersebut dan produk tersebut dinyatakan sebagai produk gagal
kirim.
Kami akan menginformasikan hal tersebut kepada pemesan.
7. Produk gagal kirim

Ann's Bakehouse memastikan semua produk pesanan dikirim sesuai jadwal yang telah
ditentukan dan ke alamat pengiriman yang sudah dikonfirmasi oleh pemesan. Kami tidak
bertanggung jawab apabila terjadi penurunan kualitas dan kerusakan produk akibat produk
gagal kirim yang disebabkan kesalahan informasi alamat pengiriman dari pemesan, maupun
penerima tidak di tempat dan/atau tidak ada yang dapat menerima produk dalam waktu
tunggu kurir yang telah ditentukan sehingga mengakibatkan produk pesanan harus dibawa
kembali.
8. S&K produk gagal kirim (Regular Season)

- Produk gagal kirim dapat dikirim ulang maupun pengambilan langsung di toko kami.
- Pemesan mengkonfirmasi kepada kami apakah produk pesanan akan dikirim ulang atau
diambil langsung oleh pemesan. Kami akan menyimpan produk gagal kirim maksimal 1 x 24
jam.
- Pengiriman ulang dapat dilakukan H+1 dari jadwal pengiriman sebelumnya dan dikenakan
biaya pengiriman ulang sesuai alamat pengiriman yang telah dikonfirmasi oleh pemesan.
- Pengambilan produk gagal kirim dapat diambil pada jam operasional toko kami (pemesan
wajib melakukan konfirmasi terlebih dahulu pada Customer Service).
- Biaya kemasan tambahan diperlukan jika kondisi kemasan produk pada saat kembali rusak
(basah/robek).
- Produk gagal kirim yang tidak mendapatkan konfirmasi dari pemesan dalam waktu 1 x 24
jam akan kami anggap sebagai produk sia-sia dan akan kami kelola sesuai dengan kebijakan
kami.
9. S&K produk gagal kirim (Festive Season: H-14 Lebaran dan Natal)
- Pengiriman ulang produk gagal kirim TIDAK dapat dilakukan selama festive season
berlangsung.
- Produk gagal kirim hanya dapat diambil di toko kami; Ann’s Bakehouse & Creamery
Sambas. Pemesan wajib mengkonfirmasi waktu pengambilan kepada kami. Kami akan
menyimpan produk gagal kirim maksimal 1 x 24 jam.
- Perubahan/pembatalan pesanan yang telah terproses tidak bisa dilakukan selama festive
season berlangsung.
- Pemesan akan dikenakan biaya penanganan sebesar Rp100.000, untuk produk gagal kirim
akibat kesalahan informasi alamat yang diberikan oleh pemesan dan/atau tidak ada pihak
yang menerima pesanan di alamat tersebut setelah waktu tunggu kurir, sebagai kompen-
sasi biaya penyimpanan, perbaikan dan re-finishing produk, pergantian kemasan, dan
penanganan kurir.
- Pengambilan produk gagal kirim oleh pemesan dapat dilakukan jika pembayaran biaya
penanganan sudah dilakukan (pembayaran dapat dilakukan melalui transfer virtual account
atau pembayaran langsung di toko kami).
- Produk gagal kirim yang tidak mendapatkan konfirmasi dari pemesan dalam waktu 1 x 24
Jam akan kami anggap sebagai produk sia-sia dan akan kami kelola sesuai dengan kebija-
kan kami.
10. Pembatalan pesanan

Pembatalan pesanan tidak dapat dilakukan jika transaksi pembayaran telah kami terima.
(pesanan memungkinkan untuk dilakukan penjadwalan ulang dengan konfirmasi H-2
sebelum tanggal pengiriman).
11. Keluhan
Ann's Bakehouse berkomitmen tinggi atas kualitas produk dan kepuasan pelanggan.
Apabila ada keluhan atas produk dan pelayanan, keluhan dapat disampaikan kepada
kami paling lambat 1 x 24 jam setelah produk diterima dengan menyertakan bukti
pembelian dan foto/video produk sebagai bukti pendukung kepada layanan pelanggan
kami di anns@annsbakehouse.com dan Whatsapp Customer Service di +62 811-114-960.
12. Pengembalian dan penukaran produk

Pengembalian dan penukaran produk diperkenankan jika terdapat kesalahan atau cacat
produk karena kesalahan kami. Pengembalian dan penukaran produk hanya berlaku 1 x
24 jam setelah produk diterima dengan menyertakan bukti pembelian, bukti berupa
foto/video produk dan produk dikembalikan dalam keadaan utuh seperti saat diterima.
Kami tidak menerima pengembalian dan penukaran produk rusak yang diakibatkan
kesalahan/kelalaian pelanggan atau pihak ketiga.
13. Penanganan produk

Beberapa produk kami memerlukan penanganan khusus saat diterima agar kualitas
produk tetap terjaga. Mohon segera menyimpan produk cake ke dalam lemari pendingin
setelah produk diterima.
14. Produk
Seluruh produk di Ann’s Bakehouse dibuat secara handmade yang dapat memungkinkan
hasil jadi produk tidak 100% sama dengan tampilan pada foto produk.
15. Pengiriman dengan ekspedisi (dalam dan luar kota)

- Pengiriman menggunakan jasa ekspedisi hanya dapat berlaku untuk produk-produk
sebagai berikut : Honey Cake, Lapis Legit, Ann’s Brownies (untuk ukuran 20 x 10 dan 20 x
20), Cookies, Hampers dan Gift Set.
- Pengiriman menggunakan ekspedisi memerlukan tambahan biaya kemas.
- Jika pesanan ingin dikirim bersamaan dengan kartu ucapan pribadi, kartu ucapan
pribadi tersebut harus kami terima paling lambat 2 (dua) hari sebelum tanggal pengiri-
man.
- Pembayaran dilakukan paling lambat 5 (lima) hari sebelum tanggal penerimaan.
- Pengiriman dilakukan paling cepat 2 (dua) hari setelah pembayaran, dengan estimasi
pesanan akan diterima dalam 2 (dua) sampai 4 (empat) hari setelah tanggal pengiriman.
- Pengiriman lebih dari 1 (satu) paket produk akan dihitung dengan biaya kemas dan
pengiriman berbeda tiap paket.
- Pengiriman dengan beberapa alamat/resi berbeda berpotensi pesanan tidak sampai
dalam waktu yang bersamaan.
- Saat menjelang hari raya (Festive Season), akan ada kemungkinan terjadi keterlam-
batan pengiriman dari pihak ekspedisi.
- Ann’s Bakehouse & Creamery telah melakukan pemeriksaan sebelum pengemasan
dan mengutamakan keamanan produk dalam proses pengemasan. Produk yang kami
kirim ke luar kota dikemas sesuai dengan standar pengiriman dari ekspedisi, yaitu
dengan box double wall, penggunaan bubble wrap/styrofoam/polyethylene foam untuk
meminimalisir ruang hampa yang mengakibatkan produk bergerak, dan keterangan
bahwa produk adalah makanan, mudah pecah/rusak (fragile). Namun, pada saat produk
dalam proses ekspedisi, Ann’s Bakehouse & Creamery sudah tidak memiliki kendali untuk
hal tersebut. Untuk itu, kami tidak dapat memberikan jaminan produk diterima dalam
keadaan sempurna, terutama kue kering yang rentan. Kami akan bertanggung jawab
apabila produk diterima dalam keadaan tidak layak konsumsi (berjamur atau hancur
menjadi bubuk).
16. Kejadian tidak terduga

Kami bertanggung jawab untuk menginformasikan dan mengirimkan kembali pesanan
pelanggan yang tertunda atau tidak dapat dikirimkan yang diakibatkan oleh bencana
alam dan kejadian tidak terduga lainnya (force majeure).

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Available Formats

LE B R AT I A N N S C O L L EC T

15 November - 31 December 2021

Gift Set Box B

Tres Leches Matcha

New York Cheesecake

Square 20x20 - IDR 365K

Square 30x30 cm - IDR 565K

Key Lime Pie

Dessert Tray 20x10 cm - IDR 195K

Mama Choca Tiramisu Dessert Tray 20x10 cm - IDR 220K

Thin Mints Coco Cookies Snow Drops

Kaastengel Coffee Bar Sagu Keju

Scrumptious assorted cupcakes topped with cream toppings. Consists of :

ANN’S HAMPER New York Cheesecake ANN’S COOKIES CREATIONS

15% EARLY BIRD DISCOUNT ON ANN’S HAMPERS COLLECTION ONLY

DELIVERY & PICK UP BETWEEN

If you have any enquiries for Corporate Order,

If you have any enquiries for Corporate Order,

CAKE AT ONE-CLICK-AWAY SERVICE

1. Purchaser & consignee Information

2. Order & delivery Schedule

3. Same day pick up

4. Delivery & pick-up by third party

5. Change in order detail

6. Ann’s Bakehouse 15 minutes courier waiting time

8. Terms and Conditions Of undelivered items (Regular Season)

10. Order Cancellation

12. Return and exchange

13. Product handling

15. Delivery by logistic service (in and out of town)

16. Force majeure

1. Informasi pemesan & penerima

2. Jadwal pemesanan & pengiriman

3. Same day pick up

4. Pengiriman & penjemputan menggunakan pihak ke-3 Segala kerusakan produk/penurunan

5. Perubahan detail pesanan

6. 15 menit waktu tunggu kurir Ann’s Bakehouse

7. Produk gagal kirim

8. S&K produk gagal kirim (Regular Season)

10. Pembatalan pesanan

12. Pengembalian dan penukaran produk

13. Penanganan produk

15. Pengiriman dengan ekspedisi (dalam dan luar kota)

16. Kejadian tidak terduga

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