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Robotics and Computer Integrated Manufacturing 19 (2003) 211–218

Advanced Resource Planning


Nico Vandaele*, Liesje De Boeck
Faculty of Applied Economics, University of Antwerp, Prinsstraat 13, Antwerp 2000, Belgium

Abstract

Advanced Resources Planning hits the bottom of what we know as aggregate planning. This approach differs from other
approaches in that it explicitly recognizes the stochastic nature of manufacturing systems. Therefore, it is an ideal high-level tuning
and planning tool which can be used in various planning environments like MRP, ERP, JIT, Load-Oriented Planning, Theory of
Constraints, Finite Scheduling, POLCA systems, and perhaps many more. The main purpose is to set aggregate planning
parameters right before diving into any other operational planning decision. In this sense, we opt to offer realistic lead time
estimations, lot sizes, utilization levels, customer service levels and quoted delivery times.
The underlying approach is a waiting line network, which is heavily adapted in order to make it useful for planning purposes. The
main feature is that both input parameters and output parameters are considered as stochastic variables. In this way it allows us to
model manufacturing environments in a more realistic and intuitive way, including all kinds of uncertainty and variability. As a
consequence, the output of the planning effort is also a stochastic variable: it has an average, a variance and the entire lead time
distribution. The latter makes it possible to obtain high customer service levels or to establish realistic delivery times, which can be
met with a high probability.
This mathematical approach as such is not suited for people operating a manufacturing system. We illustrate the approach with
software, named i-CLIPS, and we review some implementations and their results.
r 2003 Elsevier Science Ltd. All rights reserved.

Keywords: Aggregate planning; Lead time analysis; Lot sizing; Queuing networks

1. Introduction into two basic categories: material decisions and


resource decisions, as can be seen in Fig. 1.
Before we go into the details of the Advanced Material is considered to flow through the system and
Resource Planning approach, we have to go back and will be related to the product or service provided
revisit the very basics about planning. Once these are (examples are products in a manufacturing company,
put forward in an indisputable manner, the advantages patients in a hospital, messages in a computer system, a
and the shortcomings of the current planning ap- file in a bank,y). Material usually comes out from
proaches can become clear. Subsequently, suggestions outside the system, is transformed in the system and gets
for improvements can be made. Planning has all to do out of the system. In this sense, performance measures
with putting activities on the time axis: management has like lead time, inventory, value adding for the customer
to decide on the ‘what’ in terms of the ‘when’. As this is and customer service play a role. Resources basically
so easy to grasp, it turns out to be extremely difficult in remain part of the system and make the material flow
practice. The reason is that the activities which have to (resources typically are machines, computer systems,
be planned are usually consuming resources. Resources employees, subcontractors, transportation equip-
are usually not abundantly available, causing competi- ment,y). Resources are provided by the system and
tion for the resources and planning has to be involved to are put there to generate value for the owner. Therefore,
organize this. More precisely, the ‘what’ breaks down performance measures like utilization, efficiency, avail-
ability, etc. are of primary interest.
*Corresponding author. Tel.: +32-3-220-4159; fax: +32-3-220-
It should be clear that this becomes complex: on the
4799. one hand, material relations can be very complicated:
E-mail address: nico.vandaele@ua.ac.be (N. Vandaele). deep and wide bill-of-materials, variety, customization,

0736-5845/03/$ - see front matter r 2003 Elsevier Science Ltd. All rights reserved.
doi:10.1016/S0736-5845(02)00081-9
212 N. Vandaele, L. De Boeck / Robotics and Computer Integrated Manufacturing 19 (2003) 211–218

characterization of the lead time’ where lead time is


Material defined as the time material spends on resources.

When
2. A primer on lead time and lead time determinants
Resources
2.1. Total characterization of lead time
Fig. 1. Basic dimensions of planning.
Lead time is a consequence of loading demand
(material) on capacity (resources). In very general terms,
we can expect that lead time has a distribution as
component commonalities, modularity, supplier issues, pictured in Fig. 2. As can be seen the lead time is
assembly. As can be understood from these issues: a lot presented with all its characteristics, which all can be
of material planning decisions are interdependent and derived from its probability distribution or density
make planning far from easy. Some well-known efforts function. Basic elements are the technical minimum
from the past include MRP, ERP, DRP, SCM and lead time to perform an operation (under ideal
similar approaches. They all try to cope with material circumstances), the mode (most likely lead time), the
complexity and they try to plan material on the time expected or average lead time (as the main summary
axis. Unfortunately, they overstate the importance of statistic of the lead time), the lead time variance
material (or equivalently, neglect the importance of (indicating fluctuations around the average) and the
resources) so that more and more of these planning lead time percentiles (crucial for determining the
systems are facing difficulties in catching up with today’s customer service for a given agreed lead time and
dynamics and evolutions, of which customization equivalently, quoting a lead time to a customer for a
(variety) and time-based performance measurements predetermined service level). Note that we intentionally
are the mainstream issues. do not assume a symmetric distribution, as this is not
On the other hand, resources are not simple either: realistic for a lead time. Lead times are characterized by
their relationships are for instance technical (order of an asymmetric distribution, mostly skewed to the right.
operations, mix of different processes), dependent (like This means that if something happens in the system, the
man–machine interrelationships), limited in availability impact on the lead time is dominantly negative: longer
so that resources force to do the various operations in a lead times will be observed more often than shorter ones
sequential manner. There are systems that are specia- (the average is larger than the mode). As systems are
lized in planning resources over time: advanced planning usually interested in the higher service levels, automa-
and scheduling approaches, Theory of Constraints, just- tically this skewness is under the consideration of the
in-time approaches only to mention a few. Although this management: the heavy right tail is the clue towards
sounds reasonable, mostly these resource-oriented ap- relevant customer service levels.
proaches stress resources too much (assume that the
material is a secondary problem, e.g. like just-in-time) or 2.2. The lead time determinants
limit themselves to some crucial resources (bottleneck
approaches). What most of the advanced planning and The lead time pictured in Fig. 2 is the result of
scheduling system are overlooking is the fact that the confronting load and capacity. We must investigate
resources are some kind of a fixed and deterministic what makes the lead time behave in the above-described
availability, which may only be true on the very short
term (and even in this case it can be inappropriate).
Finally, we may not forget that both material and
resource decisions themselves are highly interdependent.
This dependency is not without speculation: high
utilization levels (appreciated by the resource manage-
ment) is devastating for lead times (appreciated by the
customer). This inherent conflict in objectives further
complicates the planning activities. Concluding, any
effective planning system must address material and
resources simultaneously and both should be considered
together when they are put on the time axis. So the first
thing to do is to find out what ‘time’ information you
need for appropriate planning. We call this the ‘total Fig. 2. Total lead time characterization.
N. Vandaele, L. De Boeck / Robotics and Computer Integrated Manufacturing 19 (2003) 211–218 213

way. Without being complete, a list of important * A lot of variability effects take place in operational
determinants is given below: systems. These are events that have a strong negative
impact on the system such as breakdowns, planned
* Demand factors: maintenance, rework, scrap, setups, etc. It is im-
* Demand volume (quantity).
portant to model these events explicitly (and sepa-
* Demand timing (frequency).
rated from the natural stochasticity), because only
* Capacity factors: then their impact can be quantified and corrective
* Processing times.
action can be directed. Their main impact is that they
* Setup times.
artificially increase the utilization and thus deterio-
* Number of resources.
rate lead time performance. Note that the variability
* Shift patterns.
parameters (for example, repair and setup times) are
* Outsourcing capabilities.
stochastic themselves. In this way amplifying effects
* Amplifiers: stimulate one another.
* Stochasticity. * A third category of amplification consists of hetero-
* Variability.
geneity. This means that due to the fact that demand
* Heterogeneity.
volume is made up of a mix of products, this mix
* Complexity.
causes all parameters to be more or less deviating.
* Management intervention: For example, demand quantity (timing) distributions
* Lot sizing.
differ from product to product. As a consequence, the
* Sequencing.
capacity figures (like processing times) differ from
* Release mechanism.
product to product. The same holds for variability
factors: it is obvious for scrap rates and setups being
For a long time, it has been known that utilization dependent on the product, but also breakdown and
is one of the main determinants of lead times: lead maintenance may be susceptible to differences among
times increase in a strongly non-linear manner as a the products. All this taken together leads to the
function of the utilization. What is more important, a phenomenon of shifting or wandering bottlenecks,
designated insight in the various components of both which only can occur if different products have
demand and capacity is mandatory. Demand consists different impacts on the system.
of two dimensions: quantity and timing. Both taken * A last category contains the amplifier called complex-
together, they constitute the load put on the system. The ity. Complexity means that general aspects from the
capacity itself consists of the available time compared to systems such as routings, bill of materials, production
the demand time axis (usually twenty four-seven basis). characteristics, precedence relations, shop floor lay-
Availability is determined by shift patterns, calendars, out, etc. are not the best suited ones for the current
breaks, maintenance, breakdowns (repair), setups, etc. demands. In many occasions this has historical
From this available time, the natural processing time reasons and companies hope that when refurbishing
and the number of resources determine the effective systems they can eliminate these heritages from
capacity of the system. Or vice versa, the effective the past. Unfortunately, given the dynamics of the
processing time is the processing time including all time current markets and technologies, it is extremely
losses. This leads to the concept of effective utilization difficult to avoid complexity in the future. Not the
(which is larger than the natural/productive utilization), least, shifting product mixes and volatile markets are
a crucial value in Advanced Resources Planning. For forcing companies to use systems which are not the
instance, Hopp and Spearman [1] deal with this concept. best suited because they have been designed under
The concept of (effective) utilization is typically an different circumstances. Complexity is difficult to
average concept. The non-linear effects of utilization on measure but is always implicitly modeled by the
the lead time will further be amplified if some or all of structure of the current system.
the following occur:
* All the average parameters (both from demand and A fifth amplifier could be management intervention.
capacity) are not deterministic; they deviate from the However, because we assume that the intervention from
average. This means that all these parameters behave management can work in both favorable and unfavor-
stochastically and have their own specific distribu- able directions, we like to keep this as a separate
tion. From the literature it is known that even if category of determinants. These management interven-
average circumstances are under control, stochastic tions share some common features. Both the advantages
realities cause the systems to demonstrate waiting. and disadvantages from, respectively, wise and wrong
The more stochasticity, the longer the lead times decision making can be substantial. In addition, as by
will be. the definition of management, they can usually easily be
214 N. Vandaele, L. De Boeck / Robotics and Computer Integrated Manufacturing 19 (2003) 211–218

adjusted by changing a company policy and/or a but it should be clear that this can have a
software code. On the other hand, implementing them substantial impact on lead times. Think of a policy
can be very hard due to corrosive human behavior and that releases every order as soon as it is available.
long-standing management beliefs or myths. We give This will cause work-in-process to pile up, explode
some examples below: lead times and undermine customer service.
Release policies should take into account customer
* Lot sizing: elements (e.g. due dates) and load elements
* Process batching: It is now widely accepted that (demand versus capacity). Systems like kanban,
process batching involves a convex relationship of POLCA, CONWIP, load-based policies try to
the lead time as a function of the processing batch. accomplish this.
As a consequence, there exists an optimal process
batch, minimizing lead time. If management
2.3. Advanced Resource Planning
decides to deviate from this optimal process batch,
the effects can be substantial, especially under
As we now have an idea about the input parameters
circumstances of high utilizations and stochasti-
of a system, the output parameters and the way input
city. Moreover, this convex relationship is not
parameters are transformed into output parameters, we
symmetrical, meaning that a deviation above and
can summarize the content of Advanced Resource
below the optimal size does not have the same
Planning in the following Fig. 3.
impact on the lead time.
* Transfer batching: It is also known that shipping
This is what Advanced Resource Planning is about:
finding the stochastic behavior of the system in order to
smaller quantities than the process batches can
obtain important mid-term performance measure values
enhance the flow of material through a system.
to direct the mid term planning and short term
Again, the effect is not always substantial. Its
scheduling decisions. Methodologically, we rely on
effects depend on the relative processing and setup
queuing networks, which are adapted towards these
times between the resources. As decisions in terms
system management characteristics. A key concept in
of transfer batches have far-reaching effects on
this approach is the notion of effective capacity, a
some investments (transportation, container, stor-
concept extensively described by Hopp and Spearman
age,y) and policies (ordering and delivery rela-
[1]. Effective capacity tries to capture all capacity losses
tionships with suppliers and customers), transfer
and reformulates the input parameters (like processing
batching is an important management decision.
times) accordingly. Examples of this queuing approach
* Sequencing policy:
* Most stochastic modeling techniques assume first-
can, for instance, be found in Lambrecht, Ivens and
Vandaele, Vandaele and Lambrecht, Vandaele, De
in/first-out disciplines, because it is mathematically
Boeck and Callewier. What is important for this paper
(almost the only) tractable. Fortunately, on the
is the use of the output of this modeling effort for
mid-term horizon, this policy makes sense or is at
planning purposes. The output takes on the form of the
least a starting point. However, in the short term,
total lead time characterization, optimized lot sizes,
managers like to deviate from this discipline and
utilization levels and other derivatives. Without going
they like to do this for numerous reasons. Some
into detail, we will illustrate this for some well-known
reasons are readily justified as, for instance, to save
planning systems used today:
on sequence-dependent setups. However, the result
of setting dynamic priorities (for example, pure * Material requirements planning (or ERP and the like):
expediting in terms of customer calls and yells) None of these systems give some indication on how
may cause more trouble than it deserves and
consequently ruining up the net result for the
system as a whole. Behind this is the reality that
each decision to expedite contains immediately a Stochasticity Stochasticity
number of decisions to de-expedite. It is not clear
that for the entire material flow this is a good way
to go: even if it keeps the average delivery under Variability Effective
control, the effects on the variability of delivery Utilization
are less clear cut. Details can be found in Dupon
et al. [2].
* Release policy: Heterogeneity Heterogeneity
* Management may decide to release work onto the

system in various ways and for various objectives.


At this point it would lead us far to analyze this Fig. 3. The content of Advanced Resource Planning.
N. Vandaele, L. De Boeck / Robotics and Computer Integrated Manufacturing 19 (2003) 211–218 215

lead times (for the material off-setting in the shipping rope) is exactly the information the
explosion process) should be set. On the contrary, Advanced Resource Planning provides. The Theory
these systems assume that this lead time information of Constraints does not effectively deal with the lot
is known, deterministic and static. None of these is sizing issue. Especially because on bottlenecks lot
true. Given the above discussion about the lead time sizing is strongly limited (lack of capacity) while on
determinants, in many systems lead times are not non-bottlenecks lot sizing is less stringent, one has to
appropriately calculated. Moreover, lead times are be very careful not to create artificial bottlenecks by
stochastic variables themselves, meaning that only a performing many setups (too small lot sizes). It is
lead time percentile is a correct way to import it into clear that this compromising on lot size can only be
an MRP calculation. On top of that, as both demand obtained by an integrated approach over the entire
and capacity are dynamic, lead times behave accord- network.
ingly. As a consequence, MRP off-setting lead times * Detailed scheduling: For each manufacturing order,
should be adopted regularly if conditions evolve. these short-term schedulers need a release and a due
MRP systems rely also heavily on lot sizes, but how date (defined as the time window for the order)
these have to be obtained is not determined at all. from outside the scheduling system. It is known
Advanced Resource Planning provides optimized lot that if these windows are too small, scheduling
sizes that can be considered as target values for the engines face difficulties in solving the scheduling
shorter-term decision making. problem and will end up with a lot of orders over
* Just-in-time: In these systems the production lines due (which may be unavoidable in the given
have to be capacitated in such a way that in circumstances). If these windows are too large,
many cases the instantaneous pull signal can be scheduling will be easier but at the expense of early
fulfilled without much delay (i.e. within the tact time releases, high levels of work-in-process and long lead
interval). Even in the best designed production times. The latter is hard because more extended
lines, variations in the parameters are hard to exclude forecasts will be needed and thus inducing (unneces-
so that each station will have to take a capacity sary!) uncertainty in the planning system. In addition,
‘cushion’ into account in order to be responsive to the finite schedulers must be fed with the appropriate lot
just-in-time calls. This cushion has everything to do sizes, because if this job is left for the scheduling
with the consideration that the lead time on the engine, the solution power drops dramatically as the
station is stochastic (due to both demand and number of combinations/alternatives astronomically
process fluctuations) and that a pull signal must explodes. Applications of these ideas are written
be fulfilled within the tact time with a high in [3–5].
probability. Therefore, the results of the above
discussion on lead time determinants are a necessity.
Lot sizing is a kind of anomaly in just-in-time There are many more applications of the output of an
systems as a lot size equal to one is the ultimate Advanced Resource Planning system. Basically it can
goal. It is worthwhile to mention that due to the fact be summarized as follows: it provides the integrated,
of mass-customization and the increasing product stochastic approach of handling material and capacity
diversity (i.e. heterogeneity) lot sizes equal to one are planning decisions simultaneously, providing a totally
not always the predicate anymore. In these circum- characterized lead time, complete with adequate infor-
stances, the lot size information from Advanced mation on lot sizes, utilizations and tuning opportu-
Resource Planning can help, because it minimizes the nities. The latter consists of the possibility of running
overall average lead time being one of the main easily what–if’s to find out how an unacceptable
objectives of just-in-time. situation can be remedied.
* Theory of Constraints: In this approach the defined
bottleneck governs the rate of the entire system. The
non-bottleneck machines work in accordance with 3. A software implementation: i-CLIPS
the bottleneck directions in terms of schedules and
material provision. Without going into further detail, The queuing network which is the backbone of
the fact that in ‘Theory of Constraints’-systems the Advanced Resource Planning approach is described
material should be available in front of the bottleneck extensively in other works (see [5] for an extensive
with a very high probability (to protect the bottleneck reference in the field of scheduling). The software
from losing throughput, which otherwise automati- implementations can take many forms, mainly depend-
cally will make a loss for the entire system) is nothing ing on the type of operational system one is considering.
else than a lead time percentile over the routing The i-CLIPS software is typically developed for job
feeding the bottleneck. In other words, the concept shop environments like metal working. However, we
of a rope (both the constraint, the assembly as the like to stress that other environments have analogue
216 N. Vandaele, L. De Boeck / Robotics and Computer Integrated Manufacturing 19 (2003) 211–218

needs and can benefit from the use of the Advanced on the capacity side (adding/deleting shifts and over-
Resource Planning concept. We studied examples in time, out- or in-sourcing,y) will be considered to
concrete production, hospital management (see [6]), remedy the undesirable output. Once the parameters
automated packing (see [7]), brewing processes and become acceptable, the final output can be used for the
pharmaceutical industries. For the sequel of the text, we planning decisions described above.
focus on i-CLIPS, intended for job shop environments.
First, we elaborate on the decision environment typical 3.3. Levers for improvement
for a job shop.
The decision problem at hand can be summarized as It is clear that stochastic models can be used to
follows: given the fluctuations of demand volume and analyze the impact of improvement efforts. Typical
mix; given the fluctuating availability of capacity, how issues investigated are the impact of adding strategic
can we manage both demand and capacity so that excess capacity, (focused) setup time reductions, im-
customer service is at the right level subject to the proved maintenance and repair programs, lower defect
financial/cost constraints? In order to underpin this rates, better quality, better process control, better
business process, data are usually available from the demand management, etc.
following sources: bill of material, routings, resource It is well known that (M)ERP buffers each level of the
files, resource availability lists and demand records. The Bill of Material against uncertainty and variability in
data requirements are quite generic so that typical ERP order to guarantee a certain service level. Let’s illustrate
systems can provide these data. The output of i-CLIPS this numerically with an example taken from Vandaele
provides the decision maker with lot size and lead time and Lambrecht [8]. Suppose a job arrives on average
information for each product and component. This every 8 h (exponentially distributed). The average
includes both the expected lead time and the lead time processing time equals 6 h (exponentially distributed)
probability distribution. This provides customer service for one level in the Bill of Material. The expected lead
levels and safety times. As an additional output time equals 24 h. For a 95% service level we will have to
parameter, batch sizes are obtained which minimize quote a lead time of 72 h. Assume now that we have five
the expected lead time. levels in the Bill of Material, the expected processing
i-CLIPS guides the decision maker in three basic time per level equals 6 h (exponentially distributed). The
ways: it improves the Planning, it Tunes the capacity total 95% service quoted lead time equals 360 h (72  5).
and it offers levers for Improvement. In an aggregate MRP setting, we will treat the five levels
as one and consequently we will buffer only once. The
3.1. Planning great advantage is that we allow risk pooling, a long lead
time on one workstation can be compensated by a short
Planning is the main objective of the i-CLIPS tool. lead time in another workstation. Making use of the
As lead times and lot sizes are dynamic parameters, Erlang distribution shows that the 95% service quoted
i-CLIPS regularly recalculates the lead times and lot lead time equals 219.85 h. Clearly, a drastic reduction in
sizes as seasonalities, mix changes, resource calendars, quoted lead time for the same service level. Allocated
disruptive events are taking place. This creates robust safety time is inferior to pooled safety time. The
lead times and lot sizes for ERP calculations, time aggregate high level MRP concept is quite different
windows for finite scheduling, timely purchasing from the lead time off-setting, milestones-based tradi-
instructions, robust outsourcing guidelines, etc. tional ERP approach. The existence of assemblies,
bottlenecks and material trace-ability requirements will
3.2. Tuning of course limit the use of pooled safety time. This shows
again the richness and the generality of the Advanced
If the output of i-CLIPS turns out to be unsatisfac- Resources Planning concept.
tory, remedying actions have to be taken. ‘Being In order to show the practical relevance, we describe
unsatisfactory’ can take many forms: the lead time one of the output windows (Fig. 4): the lead time
may be too long and yield low customer service, the lead information per product over the complete routing. The
times may be too short (with high customer service but ‘Tot Production Lead Time’ is the expected lead time
at the expense of low utilization), lot sizes may not be while ‘Planned Lead Time’ represents the lead time
appropriate (either too small for practical and produc- percentiles associated with a customer service level of
tivity considerations or too large), etc. Therefore, 90% (as mentioned on top of the window). On these
management will have to intervene and explore valuable lead time percentiles the ‘What–If’ stands for ‘on-line’
alternatives along the axis of the capacity-lead time analysis for different percentiles. The second window
trade-off and the responsiveness-customer service trade- shows the lot sizes used in the lead times shown on the
off. Both measurements on the demand/load side (e.g. window on the right side. Here also, a synthesizing
off-loading, allocation, demand management,y) and aggregate measure of the system is shown: aggregate
N. Vandaele, L. De Boeck / Robotics and Computer Integrated Manufacturing 19 (2003) 211–218 217

Fig. 4. The lead time output of i-clips.

lead time. It gives an idea how the system as a whole is done by the extended shifting bottleneck procedure
reacts to the lot sizing optimization and/or to subse- [9] in place of the local priority rules. The exact
quent tuning and improvement suggestions. problem size concerned 556 different components, 70
machines, 3484 operations and about 10,000 orders.
The conclusion is that the average lead time per
4. An industrial implementation order can be reduced by a factor three to four. We
figured out that 85% of the lead time improvement
In this section we report on the results of an is due to Advanced Resources Planning and for 15%
implementation of i-CLIPS at Spicer Off Highway, due to improved scheduling [3]. The above-
Brugge (Belgium). This metal working company pro- mentioned lead time reduction is based on a computer
duces powershift transmissions for the OEM market. experiment. Real-life data show that the lead time
More details about the company, implementation and for final products decreased from the original 16 weeks
detailed results can be found in [4]. Here we just focus on average, to lead times in the range 6–8 weeks. A
on the improvements in the logistic performance lead time reduction by a factor 2–3 is a realistic
measures. estimate.
We improved lead times and inventory turns. To A secondary effect of this lead time reduction is a
verify the lead time performance with i-CLIPS we significant reduction of internal quality problems while
conducted the following computer experiments. In yearly inventory turns have increased from 3.5 to 6. A
the first planning experiment we evaluated the relentless search to reduce the total manufacturing lead
existing planning practice. The current planning time has led to a complete new layout of the plant,
practice involves the use of heuristically determined lot focused on cellular manufacturing. This was possible
sizes (fixed at 1, 2, 4, 8, or 16 weeks of supply) and the only after managers made a couple of strategic decisions
use of local, myopic priority rules for scheduling. In the supported by the Advanced Resource Planning concept.
second experiment we set the lot sizes as obtained For instance, they decided to outsource all non-core
through the optimization routine and the scheduling processes and components.
218 N. Vandaele, L. De Boeck / Robotics and Computer Integrated Manufacturing 19 (2003) 211–218

The use of the Advanced Resource Planning theless, a lot of other environments, including services,
approach induced several other supporting activities. may benefit from the approach.
Based on the data needs for i-CLIPS, each machine
operation, for example, is now identified by its five most
important setup characteristics ranked in order of
changeover time required. This allows us to implement Acknowledgements
a sequence dependent setup time routine to minimize the
setup time loss. Indices to measure product variety were This research was sponsored by the National Science
developed as well. Spicer Off Highway also developed a Foundation of Flanders, project G.0053.03. The authors
monitoring system to manage the projected availability like to thank K. Verhelst for numerous supporting
of raw materials against the planned release dates of activities and suggestions on the paper.
manufacturing orders. It thereby coordinates its capa-
city and material plans.
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