KSR3013

ORGANIZATIONAL AND INDUSTRIAL

PSYCHOLOGY

THE IMPORTANCE OF ORGANIZATIONAL

COMMUNICATION ON COMMITMENT AND
JOB SATISFACTION

NAMA PELAJAR NO. MATRIK

SITI BADRUL MUNIRAH BINTI RAZALI D20201092165
KUMPULAN KULIAH A
NAMA PENGAJAR DR. NURUL 'AIN HIDAYAH BINTI ABAS
THE PSYCH DAILY VOL. 3145

THE PSYCH DAILY

V O L . 3 1 4 5 | S E P T E M B E R 7 , 2 0 2 0

B Y S I T I B A D R U L M U N I R A H

TRUST, HONESTY AND SUPERIOR INFLUENCE,

GROWTH HEAVEN FOR EMPLOYEE.
SITI BADRUL MUNIRAH RAZALI

COMMUNICATION AND TRUST

In this harsh world we are living, giving and According to Gross et al. (1978), employees

gaining trust is not an easy feat. That is why with high growth needs in high scope jobs are

building a good rapport among employers- more likely to be productive or satisfied if

employee or co-workers is a tough tough they trust their superior and perceive him or

things to do. But, fret not! Once a good two – her to be influential. Same thing could be

way communication take place, it will all be applied to employees with low growth needs

fine! in low scope job. Thus, the trust in superior

and the influenced of the superior will effect

But, it is also important to know, what is a both the job scope and growth need strength

good communication especially at workplace. to predict job performance and job

Well, there is basically verbal, non-verbal, satisfaction

written and visual type of communication. At

any point at workday, we are always faced

with at least one of these guys. Mastering

each communication skills will come in handy

for building rapport and developing trust.

TRUST IN SUPERIOR AND EMPLOYEE

GROWTH STRENGTH

Who don’t hate their superior? Especially at - trust in superior will influence employee-job congrient -

work. All the yelling, pointing, and the pick-on-

every-single-mistake attitude. Undeniably, this

JUSTICE, FACTOR THAT EFFECT!
kind of superior are very commonly faced by

many people, that it is very rare to developed Surger et al. (1992) suggest that employees

trust and healthy superior-employee can achieve job satisfaction if two procedural

relationship at workplace. this will cause job justice is fulfilled. The first justice is the

dissatisfaction, and regression. communication justice, meaning the

organization has no issue for an open

Well, it turns out that trust in superior as well communication about the job. Both risk and

as their influence on the employee will advantages, as well as the competition in the

associate with the following factors. The job itself. Secondly, is for the employees to

relationship between individual and their job, be able to have a voice and give some impact

i.e. the congruence between the two, job into the process for soliciting information

performance as well as job satisfaction. about the candidate that applies for the job.