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CORPORATE CLIMBERS
PROFESSIONAL SKILLS SYLLABUS
CORPORATE CLIMBERS

Professional skills Learn and apply Modular

Learn both English and specific Engage in role plays and apply You are free to choose from
business skills at the same time. what you have learned the six modules we provide,
in real-life scenarios. or learn all of them altogether.
 CORPORATE CLIMBERS SYLLABUS

CHOOSE
YOUR • presentation skills

FOCUS •
•
•
email writing skills
business report writing skills
meeting skills
• negotiation skills
• telephoning skills

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 PRESENTATION
UNIT TOPIC
• different purposes of presentation
1 • importance of knowing your audience
• importance of having a clear objective
• structuring your presentation
• be a communicator than a presenter
2 • create an engaging story
• delivering your presentation
• how to take advantage of the environment
• presentation tools
3 • reading figures
• creating and presenting effective visuals
• types of visuals (graph, bar, chart, etc.)
4 • concluding the presentation
• strategies for a good conclusion
• handling the Q&A session
• review previous units
5 • dealing with nervousness
• preparing a 5-minute presentation
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CORPORATE CLIMBERS SYLLABUS
USEFUL LANGUAGE ROLE PLAY
• greeting the audience introduce self and topic with outline
• introducing self, topic and purpose
• presenting the outline
• getting the audience’s attention
• signposting deliver an engaging story-based
• linking words presentation based on their
experience
• reading numbers interpret and present a topic
• describe, compare, and contrast results prepared by the instructor
• describing main ideas
• emphasizing important points
• describing visuals interpret and present a visual
• describing trends prepared by the instructor, then
• making recommendation make the conclusion
• expressing opinion, agreement / disagreement
• all the above deliver a 5-to-10-minute presentation
 EMAIL WRITING CORPORATE CLIMBERS SYLLABUS

UNIT TOPIC USEFUL LANGUAGES ROLE PLAY

• email structure • formal vs. informal expressions reply to a simple email with the
1 • formal vs. informal email • common English tenses in email writing appropriate degree of formality
• abbreviations
• common mistakes
• connecting and organizing ideas • direct vs. indirect sentences edit an email containing mistakes
2 • cause and effect • active vs. passive sentences
• compare and contrast • linking words
• sequencing events • relative clauses
• making arrangements or invitations • making enquiries write an enquiry email, then reply an
3 • confirming arrangements or invitations enquiry email
• requesting information
• giving information
• negotiating • making enquiries write an enquiry email, then reply an
4 • placing and confirming an order enquiry email
• complaining and apologizing
• review previous units • all the above write and reply an email based on a
5 context given within a limited time

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 BUSINESS REPORT WRITING CORPORATE CLIMBERS SYLLABUS

UNIT TOPIC USEFUL LANGUAGES ROLE PLAY

• introduction to report writing
1 • introduction paragraph
• stating purpose
• collecting information
• using visuals (graphs, charts, etc.)
2 • using numbers in a report
• being concise
3 • structuring the report
• writing notes
• ordering and reclassifying
4 • continuity and reference
• using paragraphs
• linking findings, conclusions, and
5 recommendations
• interpreting conclusion
• matching recommendations to the evidence
• making comparisons write the introduction paragraph
• cause and effect
• expressing fact and opinion
• simple past, present perfect describe the overview of a graph or
• describing change illustration
• describing trend
• interpreting visuals
• active vs. passive voices describe a graph or illustration using
• noun phrases sequencing devices
• sequencing devices
• personal vs. impersonal reporting write a short report based on your
• reported speech peer’s story
• past perfect
• modals of degree conduct a survey and interviews,
• expressing probability then write a report
• expressing recommendations
• contrast and addition devices

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 MEETING CORPORATE CLIMBERS SYLLABUS

UNIT TOPIC USEFUL LANGUAGES ROLE PLAY

• opening a meeting
1 • appropriate and inappropriate topics
• small talks
• the role of a chairperson
• reporting progress
2 • interrupting and dealing with interruptions
• asking for clarification
• expressing opinions
3 • diplomatic criticism
• discussing solutions to problems
• consensus and negotiation
4 • calling for a vote
• closing the meeting
5 • taking meeting minutes
• entertaining international business clients
• greetings
• introductions
• small talk questions
• starting the meeting
• simple past, present perfect
• interrupting
• dealing with interruptions
• cause and effect expressions
• asking for clarification
• asking for opinion
• agreeing and disagreeing
• constructive criticism
• positive suggestions
• first and second conditionals
• accepting and rejecting an offer
• requesting time to consider
• negotiation expressions
• ending a meeting
• confirming decisions
• thanking participants
• saying goodbye
attending a superhero meeting to
deal with an approaching meteor
that would destroy the planet
attend a meeting of a major
Indonesian startup company using
polite interruption and asking
clarifying questions
discuss a given topic using agreeing
or disagreeing expressions
reach an agreement with your
opposing party in a potential
business deal
attend an annual general meeting

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 NEGOTIATION CORPORATE CLIMBERS SYLLABUS

UNIT TOPIC USEFUL LANGUAGES ROLE PLAY

• basic negotiation concepts • self introduction decide on how to split two dollars
1 • positions and interests • expressing agreement with the entire group
• BATNA • expressing disagreement
• ZOPA
• distributive and integrative negotiations
• early anchoring • asking for an opinion bid an item at an auction house
2 • feinting
• ultimatum
• walking away
• focus on interests, not positions • stating an opinion negotiate release of your group
3 • expanding the pie leader from the opposing party
• open information exchange
• log rolling
• stages of negotiation • settling an argument or dispute agree on who will pay for the meal
4 • preparation and planning • clarifying and justifying
• bargaining and problem solving
• different styles of negotiation • finishing the negotiation negotiate some key terms of a
5 • common mistakes in negotiation contract for a partnership agreement

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 TELEPHONING CORPORATE CLIMBERS SYLLABUS

UNIT TOPIC USEFUL LANGUAGES ROLE PLAY

• positive first impressions • friendly greetings compare good and bad customer
1 • serving people on the phone • offering assistance services, then role play the first
• what you want vs. what customers want contact with a customer
• emotional intelligence on phone calls • transferring calls practice empathy and practice
2 • how to empathize over the phone • putting calls on hold making phone calls
• telephoning techniques • taking messages
• modal verbs
• telephoning etiquette • leaving a message arranging a business trip with a
3 • how to act in different situations • getting people to slow down travel agency
• being a good listener • showing empathy dealing with disgruntled customers
4 • dealing with different types of callers • providing solution
• how to talk over the phone • positive language dealing with different types of callers
5 • rate of speech • show understanding
• check understanding and expanding • clarifying

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