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A P P S TO R E O P T I M I Z AT I O N :
The Definitive
Playbook
TABLE OF CO NT ENTS
3 Introduction
3 What Is App Store Optimization?
15 Improving Discoverability
15 Choosing Keywords
20 Monitoring the Competitive Landscape
21 Discovering Keyword Opportunities
22 Where to Place Your Keywords
24 Categorizing Your App
26 Keeping Tabs on Competitors
26 Creating a User Feedback Loop: The Influence of Ratings & Reviews
29 Influence of Search Ads on Discoverability
30 Monitor the Competition’s Keyword Bidding Strategy
31 Keep Tabs on Branded & Generic Keywords
31 Using Mobile Web to Increase App Store Traffic
35 ASO Cheat Sheet: Discoverability
INTRODUCTION:
What Is App Store Optimization?
The app market is one of the most competitive spaces in the world. And it’s crowded —
with approximately 2 million iOS App Store apps and 4 million Google Play Store apps.
Between the sheer number of apps and the skyrocketing costs of advertising, successfully
acquiring and retaining users is more challenging than ever.
As a mobile marketer, your job is to cut through that clutter and get in front of the right
audiences. Increasing exposure for your mobile presence helps increase app downloads,
boost store rankings and ultimately drive revenue for your business.
A complete mobile strategy is comprised of both mobile web and mobile apps. While
mobile web casts a large net and can be a great funnel for initial interest, mobile apps
allow for more personalization, a more optimized experience and tend to see greater
engagement. For this reason, apps are typically the ultimate goal for most mobile
marketers.
According to Apple, 65% of app downloads come through organic searches on the
iOS App Store. A highly valuable strategy to increase long-term exposure is App Store
Optimization. App Store Optimization, or ASO, can be defined as the ongoing process
of testing and measuring updates to app store marketing assets, with the goal of
increasing visibility and driving more downloads. ASO is the product of two distinct
goals: 1) discoverability — increasing search traffic to your app and 2) conversion —
convincing users to download your app.
For many app publishers, the first thing that comes to mind when they think about ASO
is building out a keyword strategy. While certainly an important component, optimizing
your app for organic discoverability goes well beyond keywords.
ASO is much more robust and strategic than many may think, comprising research,
testing and a lot of creativity. In this playbook, we’ll equip you with best practices for
improving app discoverability and downloads among quality users. In addition to App
Annie’s expertise, we’ll share insights from the industry’s best and brightest, and offer
actionable advice and tips you can apply to your own ASO efforts.
The way you merchandise your app in the app store — choosing the words, images
and videos to include — makes all the difference when it comes to convincing users
to give your app a shot. ASO isn’t just about getting your name and keywords right —
it’s about using both visual and written elements to tell a story about your app and let
users know what they should expect post-install.
In this chapter we’ll look at the various assets you can use in your app store preview,
including your:
• App icon
• App name and description
• Screenshots
• Video
We’ll also cover best practices in testing to make sure you know what your highest-
performing assets are. Let’s start with what’s arguably your most important creative asset:
your app icon.
App Icons
Despite containing only a few thousand pixels, your app icon wields immense influence
over whether or not a user will download your app.
This is the first visual element people see when they view an app store listing. All those
pixels have to come together to convey what your app is about, in the simplest manner
possible. But what makes an ideal app icon? We turned to Michael Flarup of app icon
design agency PixelResort, who’s well known for his app icon templates, for best practices.
“We’ve found that the best app icon tests come from
trying out completely unique variants from the original.
Once we identify a winning image, we then test minor
modifications until we arrive at what we consider an
optimized winner. We often back-test the new designs
against the original control icon to validate results.”
Keep It Simple: Complex icons can be difficult to distinguish on smaller devices (or when
nested in folders on a smartphone or tablet) and should be avoided.
Design for Scalability: One of the most important aspects of an icon is scalability. Because
the icon is going to be shown in several places throughout the platform — and at several
sizes — it’s important your creation maintains its legibility and uniqueness. Overly
complicated icons often fall victim to poor scalability.
Check the Competition: Make sure you’re up to speed on what your direct competitors —
plus top apps — are doing. Having an icon that’s too similar to another app can cost you
valuable brand awareness.
Stand Out From the Crowd: This almost goes without saying, but try to make something
unique. Mimicking a style or a trend is perfectly fine, but make it your own. Your app icon
is constantly competing with other icons for the users’ attention, and standing out can
be a perfectly valid argument for a design.
Test, Test, Test: The quickest way to find the app icon that will perform best is through
sequential A/B testing; however, note that the way you can execute on this will vary by
app store. Android developers have it a bit easier, as Google Experiments allows you to
easily set up tests and collect results. iOS developers will have to use a third-party option.
Of course, sometimes you need to balance science and intuition in order to create
an iconic app icon.
App Screenshots
While your app icon may pique attention, the screenshots drive home the core features
and benefits. Each screenshot should highlight a specific benefit and use supplemental
text, whenever possible, to help explain key features to the user.
Use All Available Spaces: You can use up to 10 screenshots in the iOS App Store
and eight in the Google Play Store to promote your app. Use them all to maximize
visibility and sell your app’s value.
Prioritize Key Messages: The first three screenshots are the most visible; in fact, they
show up in search results for the iOS App Store. Make sure your more important selling
points are featured in these screenshots.
Tell a Story: Screenshots are your opportunity to tell an engaging story to your target
audience before they interact with your app. Make sure your screenshots address
their needs.
In just six images, Airbnb is able to communicate four key features and illustrate why
the app is efficient and useful to a prospective traveller. The first two screenshots can
also stand alone to entice prospective users to install with key verbs that relate to actions
a user would either be directly taking or ideologically embodying when in the mindset
for travel.
The next four screenshots illustrate the key value propositions that communicate why
Airbnb is a strategic companion for an on-the-go traveller, including the ability to find and
book accommodation, message your host — an action native and streamlined to mobile —
and find new experiences in your destination area.
Since Airbnb is generally used in portrait mode, it’s a natural fit to display screenshots
in portrait mode, which could also be confirmed through A/B testing. However, this
choice often differs based on the app or game. For instance, we’ve seen game publisher
Supercell make a deliberate choice in terms of the image orientation of screenshots
for Boombeach. Because the game is played in landscape mode, the screenshots
are all in landscape orientation.
Airbnb uses compelling visuals and text to succinctly communicate the core features
of the app to prospective users. As of 2019, many apps, like Airbnb, feature a larger image
that spans across multiple screenshots as well as key value propositions called out in
each subsequent screenshot. View live app icon, screenshots, videos and details.
Video
Both Google Play and iOS App Store permit the use of a short video to highlight the
key features of an app. This is your chance to give users a sneak peek into the in-app
experience. Videos are no small investment, so make sure you take a few tips into
consideration before committing to video. We turned to Apptamin, well-known for its
app videos and trailers, for pointers on how to create an eye-catching — and effective
— app marketing video.
1. The first five seconds are critical. You want to compel the viewer to watch the next
few seconds, then the next few, and so on.
3. Keep the pace brisk, but not too fast. Just enough speed to keep the viewer
interested without losing them.
4. Focus on the best features first. Be selective, since it may not be feasible to mention
all core features in your video.
5. Tell viewers what to do next. Whenever possible include a direct call to action.
Production
1. If you’re going the in-house route, keep your video simple. As tempting as it may
be to use lots of effects and transitions, they may look cheap.
2. Music is an important element in setting the tone. Find something that evokes the
right emotion; avoid overused music.
3. Since some users are watching with the sound off, use text and motion graphics
to explain key points that may be covered by audio.
Fine Print
1. It should go without saying, but be sure not to violate copyrights with your images,
music or words.
The preview video for Harry Potter: Wizards Unite, the augmented reality (AR) mobile
game by Niantic, quickly highlights the overall on-boarding and general gameplay.
The video assumes a basic knowledge of the Harry Potter storyline. For games without
a strong IP or apps not attached to a large well-known brand, more explicit communication
of key value propositions may be necessary. The video introduces the brand right off the
bat, leads into a brief illustration of the AR map and takes the user through a condensed
on-boarding process of being ‘sorted’ into your Hogwarts house and creation of your
wizard avatar.
The remainder of the video focuses on examples of action-oriented gameplay. Each frame
showcases value and key features. A strong ending frame closes the video with an eye-
catching repetition of the game’s name: “Harry Potter: Wizards Unite”. Harry Potter Wizards
Unite’s preview video succinctly communicates its value proposition to prospective
gamers.
Chances are, your first asset designs won’t be the final ones. It’s crucial to continuously
test new designs to identify the ones that attract high-quality users and convince them
to download your app. We asked StoreMaven, an app store creative testing and mobile
growth technology platform, to share tips and best practices for testing creative assets
to improve ASO.
On-boarding doesn’t begin when users open your app for the first time — it begins
at the app store. Providing the right mix of app metadata (e.g., your name, description,
and creative assets) helps to reduce friction during discovery, download and first use.
Finding the right assets, driving the most relevant messages and matching user
expectations are crucial. According to data from StoreMaven, testing app store elements
can increase your conversion rates and prevent conversion decrease over time.
The most fundamental thing to understand when you begin working on app store design
is that the majority of users will not interact with your full content. StoreMaven has found
a correlation between those who interact and quality, but still recommend on focusing
on both those that do not interact with your content.
Decisive Users: They will view only the Explorers: They will interact with your
most visible elements and decide whether content before deciding to download
or not to download based on their first (Explore and Install) or leave the page
impression. Decisive users either click the (Explore and Drop). Explorers will watch
install button (Instant Install), or leave the the video, scroll through the gallery, and
page (Instant Drop) — no other action is interact with the description and reviews.
taken. According to StoreMaven, 65% They make a more informed decision
of users won’t swipe past your first two than Decisive users, who may have a false
images. impression of your app which could lead
to disappointment and uninstalls.
For that reason, an Explore and Install user is of higher quality than an Instant Install user.
They have higher long-term potential to be a strong user and are significantly less likely
to bounce after initial download.
The decision of whether to Instant Install, Instant Drop, or Explore (as well as the quality
of that exploration) is based on the user’s first impression of your store pages, making
those visible elements the most important.
The first view of your app makes Google Play and iOS App Store users fundamentally
different. Developers are often confused to find that their best performing Google Play
creatives perform drastically lower on the iOS App Store.
On Google Play, users see the screenshot gallery and video poster frame upon page
load with a short description text on the bottom. On iOS, users could see a prominent
featured graphic at the top of the page, an app icon and — depending on the presence
of a feature graphic — either the full view of the first screenshot and a partial view
of the second or a partial view of both.
Based on the app store you use, your testing focus may change — and your creative
assets will likely change as well. Keep these tips in mind.
AS O CHEAT SHEET:
Making a First Impression
App Icons
• Keep it simple, scalable, recognizable and unique
• Keep testing until you find the most effective variation
Screenshots
Maximize visibility: That means five screenshots in the iOS App Store and eight
in the Google Play Store.
Tell a story, but start with the close: Your screenshots should have an engaging
narrative, but make sure to show your two best screenshots first.
Video
• Keep them short, sweet and punchy
• Choose simplicity over flash
• Sound and text are equally important
Testing
It’s important to continuously test new designs to optimize for the highest performing
creative assets. Keep the potential of each asset in mind — and the app store you’re
focusing on — and prioritize accordingly.
Dig deeper into the performance of your own app by connecting to App Annie Connect
and check to see if your latest screenshot update impacted downloads and usage.
Other Resources
• StoreMaven
• Store Listing Experiments (Google Play only)
• SplitMetrics
Next Steps
Grow conversion from page views to downloads by leveraging competitive research
for apps across countries, and see how your own asset updates impact usage with
App Annie Connect.
Improving Discoverability:
The Power of Search
There are many ways a user may stumble across your app; one of the most common
is search. While most resources emphasize a keyword strategy for ASO, it’s better to think
of it as one tool in your arsenal.
In this chapter we’ll look at the ways you can boost your app’s visibility in the app
stores including:
• Choosing keywords
• Categorizing your app
• Keeping tabs on competitors
• Improving ratings and reviews
Choosing Keywords
With millions of apps available between the app stores, choosing keywords that
will move the needle for your business is no easy feat. Your keyword strategy should
neither exist in a vacuum or be static — it must be fluid and continuous, taking into
account competitor and cultural changes plus the impact on your app’s ranking,
downloads, engagement and revenue.
On Google Play in the US, Spotify has optimized for the keyword “podcasts” — a key part
of its demonstrated strategy to branch out to other types of content from music streaming.
View ASO Keywords Tool.
So how can you select the right keywords to start with? Let’s dive into the most effective
methodologies.
Pay Attention to Competitors: Finding the best keywords means closely tracking and
monitoring competitors. By analyzing how a competitor ranks for a specific keyword,
or determining which other apps rank for your app’s keyword, you can strategically select
Monitoring competitor’s keyword strategy can give you invaluable insight into how
to optimize your own keyword strategy to leverage high search volume keywords
during pivotal times for your industry. Keep tabs on competitors’ keyword strategies
with ASO Keyword.
Leverage User Reviews: One of the best ways to describe your app uses language from
user reviews — their words may resonate better with prospective users than the ones you
had in mind. Additionally, reviews can provide new cultural and geographic insights into
certain user segments.
Stay on Top of Your Ranking: Once you’ve selected a group of keywords, it’s important to
review how these keywords will impact your ranking. In addition to monitoring keyword
impact on key performance indicators (KPIs), you should also pay attention to other factors
that will affect ranking, such as:
• Download levels
• Download velocity
• Paid vs. organic downloads mix
In the example above, App 2 saw a dramatic increase in organic downloads tied to an
exclusive content release. App 3 appears to have timed ASO updates to piggyback on this
success and also see a sizable increase in organic downloads, and notably, maintain that
increase in the weeks to come. Use this insight to find the optimal time to launch your ASO
updates and reach the most users. View Paid and Organic Downloads of competitive set.
Create Optimal Visibility and Driving Traffic: Choosing a keyword is part art and part
science. Luckily, we are here to help with the science. Ranking, search volume, difficulty
to rank, traffic share and downloads and revenue estimates help you make informed
decisions on your keyword strategy.
It is important to assess how competitive certain keywords are for you and your
competitive set. In this instance, “stream” is being used by several apps across a variety
of categories, indicating that perhaps it is not the best search term to focus on to maximize
discoverability. To back up this intuition, look at the Search Volume and Difficulty scores
associated with this keyword.
While “stream” has decent Search Volume (meaning a good amount of users are search-
ing for this term), it has an extremely high Difficulty to rank (meaning a lot of other
publishers are prioritizing this keyword in their — possibly quite established — app’s ASO
strategy, making it competitive to rank highly), which in turn resulted in a lower Search
Volume / Difficulty ratio and indicates the keyword may not be optimal for increasing
discoverability.
The sweet-spot is to find a keyword with a high Search Volume / Difficulty ratio, indicating
strong consumer demand and relatively low competition to rank highly. View Keyword
Search to identify optimal keywords.
Furthermore, monitoring the percent of Traffic Share that a particular keyword is driving
for an app can give you a window into how much an app is relying on this keyword in its
overall ASO strategy. The download and revenue estimates give you an indication of the
overall success of the app ranking highly for that keyword.
Take this a step further by seeing if the keyword is in the title. This helps you quickly
ascertain the importance of the keyword to the app’s strategy (inclusion in the name
generally connotes high importance) as well as provides insight into the location of this
keyword — whether in the app description or keyword bank on iOS. You can view its app
summary page to see if the keyword is used in its description as well as its frequency of
use. If the keyword is not in the description or the title, you can relatively safely assume
the publisher has included the keyword in its keyword bank, which is powerful competitive
knowledge you are normally not privy to — more on this in the next section. View Keyword
Search to uncover your competitors’ keyword strategies.
There are other elements that may factor into app store ranking (e.g., uninstall rates,
keyword density). While it’s important to take into consideration the many micro-signals
that could impact your ranking and work to optimize them, it’s difficult to say with certainty
that they will positively or negatively impact your rankings in the iOS App Store or Google
Play Store. We’ll focus on the afore-mentioned method-ologies in the next sections.
ASO is a swift and constantly changing environment. It’s critical to be on top of what your
competitors are prioritizing and analyzing if these keywords are paying off for them. This
will help you discover opportunities to take advantage of, keywords to avoid and
keywords where organic tradition is not enough to sustain steady traffic. Ultimately, this
helps you decide where to allocate budget to paid search ads and where you should
double down with organic keyword optimization.
In the competitive food delivery industry, apps like Grubhub should regularly analyze their
performance against competitors to maximize their search traffic and app store visibility.
View Competitive Keyword Analysis to keep tabs on the players that impact your top line.
With the competitive landscape in mind, it’s important to generate new keywords to
expand your audience reach. View keyword suggestions in Discover Keywords.
Now that you have a list of new keywords to consider, factor in the Search Volume and
Difficulty to rank of each keyword to determine viable new opportunities.
PUBG Mobile can leverage Keyword Opportunities to see that “cod mobile” is in the
optimal (top left) quadrant — meaning it has a strong search volume to difficulty ratio and
could present the strong keyword to include in their strategy. This visualization also
highlights keywords to avoid (bottom right), popular keywords that are difficult to rank for
— but may be good candidates for paid search ads — (top right) and those that attract
niche audiences (bottom left). Discover keyword opportunities to up-level your ASO
strategy.
Now that you’ve chosen your optimal keywords, it’s important to choose the best location
based on their intended use and app store. You can place your keywords strategically
in your keyword bank, app name and app description.
1. Keyword Bank: On iTunes Connect, 2. App Name: Across both iOS and
you are equipped with a keyword bank Google Play, you can incorporate a
of up to 100 characters. The keyword keyword in your app name in hopes
bank operates as a signal to Apple and of ranking higher for that keyword.
its ranking algorithm that these words We’ve seen this pan out with YouTube.
are important and relevant to your app.
The keyword bank is only visible to
you and Apple, making it a great place
to trial new keyword strategies without
competitors being able to emulate
them. Google Play does not have a
keyword bank.
On October 16, 2017 YouTube added “Watch”, “Listen” and “Stream” to its iOS app’s name.
Uncover ASO updates with Timeline.
As a result, on October 17, 2017 YouTube ranked #2 for “listen” and #3 for “stream” — up
from previously not ranking for either keyword. View ASO Keywords tool to view how
competitor’s have ranked for a strategic keyword.
3. App Description: Same as with your app name, you can include your keyword
throughout your app description in hopes of signaling to Google and Apple’s algorithm
that this is a relevant function or otherwise important feature of your app.
YouTube Music ranks highly — specifically 7th — for the keyword “stream” on iPhone
in the US on June 23, 2019, one rank above YouTube: Watch, Listen Stream. YouTube
Music includes “Stream” as the first word in its subtitle and in its description — two key
signals to Apple that this is an important keyword describing the functionality of this app.
Given its high rank, it is also possible that YouTube Music also includes “stream” in its
keyword bank. View App Summary to uncover keywords in app descriptions.
There are two ways to be ranked in the app stores: by category and overall. Every
app publisher is responsible for choosing how to categorize their own app; it’s important
to choose a category that is relevant to your app, but also one where you stand to best
the competition.
On the iOS App Store, you can choose a primary and a secondary category. The primary
is most important as it’s where your app will be displayed in search results and the
top charts.
So how should you choose your primary category? Things to keep in mind:
In 2016, Twitter changed its iOS categorization from Social Networking to News, an
ASO tactic that enabled them to largely occupy the #1 daily downloads rank for News
apps compared to being in the top 10 Social Networking apps in the US. Explore App
Store Rankings.
For iOS, publishers can select up to two categories for apps, and three categories for
games. Remember that you’ll want to select categories that will be relevant for your app,
but not overly saturated. For Google Play Store, publishers can only choose one category
for their app, so it is even more critical to choose carefully.
Users of the Calm app, refer to “meditation” nearly 2.5x more than “mindfulness”.
However, reviews citing “mindfulness” see a 10% lift in overall rating score. These nuances
can help inform Calm’s keyword optimization strategy for attracting certain target
personas. Explore Ratings and Reviews.
Beyond traffic, positive rating and reviews influence your download conversions. They
offer a signal to prospective users on the value of your app and can be a major influencer
on whether a user downloads your app or not. En masse, this can be the difference
between thousands of prospective customers.
Offered by both iOS and Google Play, Search Ads effectively give your app the ‘top’
ranked spot — or one of two top spots in the case of Google Play — for the chosen
keyword. How does this affect organic ranking? The #1 organically ranked app now
visually ranks “2nd” beneath the iOS Search Ad and shares the page with Google Play
Search Ads, albeit still appearing “1st” in the case of the latter. When dealing with
milliseconds of actions, this placement can mean the difference between users
downloading your app and downloading your competitor’s.
Search Ads are used both defensively and offensively, meaning app publishers often
bid on their own branded keyword as a defensive measure to prevent a competitor
ranking above them for their branded word as well as offensively bidding for other
generic and branded keywords.
Using App Annie’s Paid Search feature, you can uncover who is bidding on what
keywords, how that translates into share of voice, keyword ranking and traffic share and
where you stack against the competition. This gives you a window into your competitors’
paid search strategies and empowers you to act both on clear market opportunities and if
you are being outbid and losing out on potential audience share.
Expedia can track who else is bidding on keywords, monitor their resulting share of voice
and uncover competitors’ strategies — giving them a unique view into the paid search
tactics of their peer group. Uncover app store keyword bidding strategies with Paid
Search.
A robust organic keyword strategy should include being aware of your competitors’
priorities, particularly for your branded keywords and prioritized keywords within your
strategy. This window into the competition empowers you to act defensively by bidding on
both your and your competition’s branded keyword.
Grubhub retained its #1 ranking for share of voice on its branded keyword “Grubhub”
on iPhones in the US. However, competitor DoorDash is not far behind. This is critical
knowledge for Grubhub — alerting them of potential encroachment on its audience.
Uncover the paid share of voice on keywords that matter.
For a deep dive on paid UA, download User Acquisition: The Definitive Playbook.
A holistic and successful mobile strategy is comprised of mobile web and app. Mobile Web
provides a unique view into the customer journey. By casting a large net, mobile web can
be used strategically as a marketing funnel for potential customers.Mobile web’s role in
your UA strategy:
Understand Your Current Mobile App & Mobile Web User Base
The first step in leveraging mobile web to drive traffic to your mobile app, is to take stock
of your current mobile app and web user bases, how they compare to competitors and
how they are evolving over time. This will show you where you need to focus your
marketing, product and investment efforts and how you should prompt users along the
way to move them closer to actions that impact your bottom line — purchasing a pair of
shoes, placing a food delivery order, purchasing a plane ticket, applying to rent a house
or subscribing to a news provider — and encourage the customer to return: signing up
for a loyalty or rewards program.
Uncover which users are unique to mobile web and app and how much time they are
spending across each platform to identify areas of opportunity to convert mobile web
visitors to mobile app users. View mobile web and app overlap.
Approximately 10% of all time spent on mobile is spent in mobile web; 90% of time spent
is in apps. This speaks to their inherent benefits — web is great for research and driving
widespread interest, and mobile apps reign supreme for forming habits among consumers
to act on that research and engage with your brand. Mobile web is a critical component
of driving traffic to your app store page, with users generating frequent, short duration
sessions that answer critical questions for the consumer and provide them with the timely
information they seek. After all, 10% of all time on mobile being spent in mobile web
is significant. This is equivalent to the amount of time Americans spent in gaming apps
in 2018.
Leverage mobile website traffic to inform your marketing strategies and partnerships
based on cross-usage and likelihood of engagement.
Ultimately, when mobile web and mobile app work together, they can create greater
gains for a company than in isolation. For example, food delivery companies can leverage
mobile web as a marketing channel — porting organic searches for local restaurants into
the mobile app for a better user experience. News companies can leverage signals —
such as users who read 5 articles or view 3 pages — on mobile web to drive highly
engaged users to their mobile app, which has a more streamlined experience and can
foster subscription signups.
The bottom line is, a mobile strategy is only complete with both mobile web and app
working together. Jane Butler of Google, said it best,
AS O CHEAT SHEET:
Improving Discoverability
Selecting a Category
It’s about fit, user behavior and your competitors. Before selecting an app category, consider
your app’s most natural fit as well as how your target users are most likely to find you. For additional
inspiration, look at what competitors and similar apps are doing. Remember: you only get one
category on Google Play and two in the iOS App Store.
Monitor organic download lift and paid search ads share of voice. Following strategic ASO updates,
monitor for changes to your app’s organic and paid download volume and velocity. Watch competitors’
organic and paid downloads to understand how ASO fits into their overall mobile marketing strategy and
where competitive opportunities exist.
Be responsive. In addition to addressing user feedback behind the scenes, take the time to show
that you’re listening. This can be done through your blog and release notes. On both iOS and Google Play,
you can respond directly to user feedback.
Approach trusted reviewers. Consider asking beta users and professional peers to provide
honest reviews.
Convert mobile web users to app users. Measure signals of mobile web users to gauge their
level of intent and convert those users to app users, where the experience is often richer, better
optimized and more efficient for the user.
This is where localization comes in. Localization is the process of adapting your app,
content, creative assets and marketing tactics to new locations or markets. In addition
to language differences, localization takes into account cultural differences.
Your global ASO strategy, which includes Why? Because consumers didn’t gravitate
the same core components as your overall to predetermined topics that related more
strategy, should be tailored to play to to Latin America and Spain, such as
cultural nuances within the major regions “soccer.”
where you have a presence.
Once Etermax realized this, they allowed
While it may seem like you don’t need to users to submit their own questions to the
localize beyond language — for instance, app — and Trivia Crack shot up in
don’t all under-25s love social media? — rankings, especially in the US. The team
cultural norms and references can affect also brought on localization managers to
how users respond to your app. make sure all questions and answers were
both culturally relevant and accurate.
This is another area where diligently
paying attention to user reviews can play We turned to app localization experts
to your advantage. For example, in the at OneSky for their best practices and tips
international sensation Trivia Crack from to keep in mind when expanding into
Etermax, many user reviews were positive new markets.
in Spanish-speaking countries, but
negative in other markets.
Even if people in your target country use an English-language app, they may not use
English-language search. Localization starts with app store optimization (ASO) in foreign
languages. First, translate the title, description and keywords to help users find your app
easily. Next, translate the text within your app for a better overall experience.
Depending on the country, the iOS App Store may index for more than one language.
Apple provides a list so developers can see which languages are indexed for each store.
For example, Japan’s iOS App Store indexes in both English (US) and Japanese — which
means that you actually have 100 characters for the keyword field for each language. And
this is true for both app stores: If you use multiple languages, you end up with more than
100 total characters for keywords. Utilize this double-up opportunity wisely.
Start by translating to the official language of the country. When you’ve completed that,
and monitored download and rating progress, add other languages. Many countries have
smaller international bases that speak specific dialects and unofficial languages.
Once you’ve localized your keywords and app title, you’ll want to consider localizing
other elements of your app to appeal to specific regions. To do this, think about ways to
customize your screen-shots, videos and app icon to relate more to regional culture.
Localizing assets like screenshots make it immediately clear to users that they’ll be able
to use your app in their local language. That giant Empire State Building on your app store
page? Consider replacing it with the Eiffel Tower when your expansion strategy takes you
to France.
You can monitor changes to competitor’s screenshots and ASO strategies across both
iOS and Google Play with our timeline feature including changes to: Descriptions, Icons,
Names, Price, Screenshots, and Versions. In the example below, you can gain insight
into BURGER KING App’s evolving ASO strategy.
BURGER KING App underwent a major mobile app update in April 2018, followed by subtle
updates in May 2019. Monitor how these updates have changed over time to gain insights
into a business’s evolving strategy.
You can also explore deeper with custom comparison groups, top charts by monthly active
users (MAU) and market sizing. This initial round of research will inform updates you make
to keywords, descriptions and assets for your app and help you grow exposure and
convert prospects into downloads.
If you want to see which keywords will resonate more in a new market, scan for keywords
and phrases that competitors are using, and see how their apps are ranking for these
keywords. Additionally, you can use your own reviews to quickly see which keywords
people are already using to describe your app by filtering by country.
Gaming publisher King released a special version of Candy Crush Saga for China built
specifically for the WeChat messaging platform. This special effort in localization paid off in
spades.
After Candy Crush Saga relaunched in China with a completely localized app built
specifically for WeChat, downloads spiked and remained at an elevated level. To monitor
localization strategies of top publishers, view Unified App Analysis.
It can’t be emphasized enough: Just as ASO is more than keywords, localization is more
than translation. The culture and attitudes of a given international market may mean
a change in features, naming or even approach.
AS O CHEAT SHEET:
Going Global
Translation Other Resources
Translate key text to improve discoverability: Keep in mind that • OneSky
even if users understand English, they may still search in their • Smartling
native language. Translating the title, description, keywords, etc. • Transifex
will allow users to find your app easily.
Capitalize on markets that index multiple languages: The iOS Next Steps
App Store may index multiple languages, depending on the
Optimize your localization strategy
country. Use that valuable real estate wisely.
by using App Annie Intelligence to
identify competitive insights and
Creative Assets market trends to improve your
Make assets locally relevant: Adjust your screenshots, videos and app’s discoverability around the
app icons to make them as relevant and impactful as possible in world. Sign up for free now.
the regions you’re targeting.
New Markets
Start with research: See what competitors are doing as well as
the apps your target audience gravitates toward. Be sure to check
keywords, descriptions, reviews and the creative assets being
used in market.
Not exactly.
Implementing a holistic and iterative ASO program will not only improve organic
discoverability, it will increase your chances of convincing users to download your app.
In an increasingly cluttered app store, it’s no longer enough to choose the right keywords.
You also need to think through how you’re telling a story to target users around the world.
And the only way to improve over time is to stay on top of your rankings, reviews and
ratings — as well as your competitors’.
As the industry standard for mobile intelligence, App Annie was ranked the #1 ASO
company in 2019 by Business of Apps and can make monitoring your ASO performance
easier than ever. You’ll be able to see the impact of key changes to keywords,
categorization and creative assets, and uncover new avenues to success.
ASO is a critical part of your overall mobile marketing strategy. To complete your mobile
marketing strategy, download The Ultimate Mobile Marketing Playbook and User
Acquisition: The Definitive Playbook.
New to ASO? Sign up and get started today. Ready to take your program to the next level?
Request a demo for App Annie Intelligence.
Boost your app’s discoverability and continually improve Robust ASO tools to help you assess keyword search
your app store presence with the help of our ASO tools volume and rank difficulty
Leverage mobile web and app data together in one Creative gallery that helps you get insight into your
holistic platform to inform your total mobile strategy competitors’ advertising initiatives
Monitor key competitors across critical user lifecycle Identify new business opportunities by uncovering the
metrics, including downloads, engagement, revenue, networks where advertisers are running user acquisition
retention, paid and organic downloads, demographics campaigns
and average user engagement
Gain transparency into your campaign to find out exactly
Access a breakdown of paid and organic advertising where your ads are running at the publisher level
spend to determine how many paid downloads, and
indirectly how much ad spend, you need to support a Detailed view of top advertisers and publishers to better
successful campaign or product launch inform your user acquisition strategy
Uncover who is bidding on critical keywords, how that Metrics to help shape your advertising strategy by
translates into share of voice, keyword ranking and analyzing the percentage of impressions running across
traffic share and where you stack up against the an advertiser, publisher or ad platform
competition
Surface deeper, meaningful insights, fast with Insights
Get a window into your competitors’ paid search ads Generator
strategies
Access robust ratings and reviews data including ratings
Keep tabs on competitor advertising activity by tracking overtime and sentiment analysis
when and where ads are running