Professional Documents
Culture Documents
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Get out of the Training Room
Get out of the Training Room
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Make it Mobile
Make it Mobile
One of those factory floor realities is the fact that 2016 as part of a project to help standardize on
mechanics and operators are on the go. Many do training content across its global plant operations.
not have desks, personal workstations or individual According to one WestRock plant controller,
corporate credentials. This makes it difficult to “The video support allows us to eliminate a lot
deliver training and communicate critical updates of confusion, loss of time and above all delays.
in an automated way. Producing a training guide now takes us two times
less than the paper version.”
Mobile tablets are the answer. Not only are they
portable, but native features offer new ways to Despite a growing trend towards the adoption of
improve productivity. Imagine being able to scan mobile devices in manufacturing, questions and
QR codes on equipment to access a knowledge concerns remain.
base of content specific to a machine or product.
Or giving workers the ability to easily create videos One main concern is the security
of a procedure or take photos of a problem. of those devices. For that reason,
Mobile Device Management (MDM)
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Make it Continuous
Make it Continuous
The manufacturing world is But what if the operators, and quality technicians
themselves could easily translate insights gained
becoming increasingly complex
on the factory floor into a shared knowledge
and the speed of change means base for continued learning across the company
content is often obsolete before at a glance.
the proverbial ink has even had a When an unexpected interruption occurs on
chance to dry. Outdated training a production line, every minute of downtime
means revenue lost.
manuals gathering dust on a shelf,
and inconsistent procedures are a With the right technology, once a solution
is found, and production is up and running,
common problem. This happens the answer, complete with photos and video,
because of the effort and time should be automatically made available in a
to transfer knowledge from the troubleshooting database to all production lines,
shifts and plants, avoiding the need to reinvent
machine experts on the front lines
the wheel the next time the same problem arises.
to content producers.
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Make it Shareable
Make it Shareable
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Make it Micro… and visual
Make it Micro… and visual
Guides, work instructions, standard operating At dairy producer Riviera, they have centralized
procedures, one point lessons… whatever the their procedures and guides within a factory-wide
format, there is a lot of information to know and application and converted many to short-format
keep track of on a factory floor. Traditionally, videos. According to Riviera’s operations Support
and still today primarily, these critical learning Coordinator, “short videos mean employees can
tools are in written form. Often a physical copy watch at any time.” The result has been a more
stored in a binder on the production floor and a self-reliant workforce and faster problem solving.
digital version on the network. Not only are these
thick documents difficult to update, they don’t
do a good job communicating the information.
Long form written text is harder to consume,
“ Short videos mean employees
can watch at any time, for simple
reminders or execution of tasks.”
understand and retain. Operations Support Coordinator, Riviera
4. Source: Kapp et al. “Distributing Vs. Blocking Learning Questions In A Web-Based Learning Environment.” Journal of Educational Computing Research 51.4 (2015): 397-416. 13
Reaping the Benefits
When these best Productivity Effective Onboarding
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Poka can Help
Poka is a factory-first training application designed
to address the challenges that manufacturers face
in their day-to-day operations. It’s different from
traditional training platforms because it enables
workers to easily create, share and watch content
related to equipment and workstations right on
the floor. Poka’s mission is to put the power to learn
in the hands of every factory worker.
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Learn more
www.poka.io/en/training