3.

Implementation Process

Implementation is the process of converting the design of the new system to a production
system consisting of hardware, software, people, data, and information.

Organizational Change Management Model by Kurt Lewin

Preparing the New System

1. Buy and install any needed hardware.

2. Install the software.

3. Convert the data from the as-is system to the to-be system.

Preparing People for the New System

Key Roles under Change Management

1. Sponsor of the Change - the person who wants the change.

2. Change Agent - the person/s leading the change effort.

3. Potential Adopter - people who actually must change.

Resistance to change is common in most organizations. Therefore, the change management

plan is an important part of the overall migration plan that glues together the key steps in the
change management process. Successful change requires that people want to adopt the
change and are able to adopt the change.

Steps in Change Management Plan

1. Revising Management Policies. 

Management policies provide goals, define how work processes should be per- formed, and
determine how organizational members are rewarded. 

Basic tools for Structuring Work Processes:

a. Standard Operating Procedures (SOPs)

b. Defining how people assign meaning to events.

c. Resource allocation

2. Assessing Cost and Benefits

3. Motivating Adoption

4. Enabling Adoption through Training