Name : OPORTO, CECILE MAE D.

Date : 10/17/21
Section : BSHM-3A

03 Laboratory Exercise 1

Maintain an effective relationship with colleagues in a foodservice facility and its importance;

 As employees or a part time student, we spend a significant part of our time in the
workplace. Our associates, team members, supervisors, and managers play a
substantial role in the quality of our daily working experience, and influence our
outlook considerably. The truth is that the state of our relationships with coworkers
affects us greatly, in our ability to succeed professionally and in our emotional well-
being.
Naturally then, it is in our best interests, to form healthy, effective relationships with
colleagues. This is not always going to be a straightforward task. The workplace brings
together a mixed bag of people, not of our choosing, with different values, cultures,
expectations, age ranges, and personalities - all sources of potential conflict. It is not
surprising that disagreements and tensions arise when people have little idea of
suitable strategies for dealing with others effectively.
Employers today are seeking individuals with strong skills in building relationships,
communicating and working effectively in a team. They know the importance of these
abilities and how they play an essential role in the performance of the entire
workplace. By practicing and building these skills, we can make our working lives a
great deal more pleasant and efficient.

 The importance :

 RESPECT - The number one word to remember is 'respect', the most basic, yet
effective, means of establishing good relationships. Treat everyone, from the newest
staff member to the most senior, with the same courtesy as you would expect to
receive from them.

 COMMUNICATION - Communicate with others honestly and professionally. Convey

your opinions and concerns while listening to other points of view. Nobody
appreciates a ‘know-it- all’ attitude. Try not to interrupt people in conversation or
meetings, and never put them down in an arrogant fashion. Showing initiative is a
great thing, but it needs to be used by including others and receiving their support.
Remember the art of good communication means listening as much as speaking.

 BE A “ GIVER” - Always be ready to help your colleagues. This is most appreciated, and
you are likely to be helped in return. Thinking about the needs of others, instead of
our worrying about your own, will always assist in building more successful
relationships.
  AVOID CLIQUES – Hanging out solely with one group, workmates in the immediate
vicinity, those on your classification level, your own age group, or any other special
interest group will be perceived as excluding others. Branching out and including all
groups is good practice. This way you won’t be alienating anyone and will be welcome
in a range of situations.

 GAIN TRUST - This can be achieved readily by always fulfilling your responsibilities and
delivering on time. Your timely output affects others in the workplace. If unforeseen
circumstances prevent you completing a project on time, then communicate this
immediately and provide supporting reasons.

 GIVE CREDIT - Always praise coworkers who do well. Paying tribute where it is due will
always create a healthy respect with colleagues. Just make sure not to use praise as a
means of manipulating people to do what you want. Also, when you constantly speak
positively about others, then people will notice this and recognize you as a better and
happier person. Also remember a simple thank you goes a long way! Words and
actions go a long way in building strong, happy relationships.
There are so many reasons why investing time into building a healthy relationship with
colleagues is extremely worthwhile. Good relationships help develop a confident
workplace where the environment empowers you to deal comfortably with any
potential stressful situations.

If you are happier at work, you will be happier outside of work, so the benefits are
endless.

Resolve conflict in the workplace.

 Avoiding is when people just ignore or withdraw from the conflict. They choose this
method when the discomfort of confrontation exceeds the potential reward of
resolution of the conflict. While this might seem easy to accommodate for the
facilitator, people aren’t really contributing anything of value to the conversation and
may be withholding worthwhile ideas. When conflict is avoided, nothing is resolved.

 Competing is used by people who go into a conflict planning to win. They’re assertive
and not cooperative. This method is characterized by the assumption that one side wins
and everyone else loses. It doesn’t allow room for diverse perspectives into a well
informed total picture. Competing might work in sports or war, but it’s rarely a good
strategy for group problem solving.

 Accommodating is a strategy where one party gives in to the wishes or demands of

another. They’re being cooperative but not assertive. This may appear to be a gracious
way to give in when one figures out s/he has been wrong about an argument. It’s less
helpful when one party accommodates another merely to preserve harmony or to
avoid disruption. Like avoidance, it can result in unresolved issues. Too much
 accommodation can result in groups where the most assertive parties commandeer the
process and take control of most conversations.

 Collaborating is the method used when people are both assertive and cooperative. A
group may learn to allow each participant to make a contribution with the possibility of
co-creating a shared solution that everyone can support.

 Another strategy is compromising, where participants are partially assertive and

cooperative. The concept is that everyone gives up a little bit of what they want, and no
one gets everything they want. The perception of the best outcome when working by
compromise is that which “splits the difference.” Compromise is perceived as being fair,
even if no one is particularly happy with the final outcome.

https://jobsgopublic.com/working-relationship-with-colleagues/
https://theparticipationcompany.com/conflict-resolution/