Personality Development – Written Assignment

Learner Name POOJA RAJEEV CHAUDHARY Reference ID/ Batch Code FIAT/UGP/21-22/58

C3

Course Title FRANKFINN CERTIFICATE IN AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT

Assessor Name SIMERPREET MA’AM

Assessment Area Part 1-Self Development

Part 2 –Effective Communication Skills

Assignment Title Pass

1:Investigate factors which contribute to personality Development

2: Understand Time & explore methods for its management & removing blocks

3: Investigate the development of leadership skills appropriate to specific situations..

4: Recognise Inter Personal Behaviour, its affects on relationships with others.

5: Examine Communication, its types & its importance on our effectiveness.

6: Understand the importance of projecting a positive Image.

Purpose/Aims  Analyse own personality type.

 Critically examine a range of factors, which contribute to personality
development.
 What is time, its value, how can it be measured.
 Identify ways to overcome blocks to effective time-management. (Realise the
importance of TIME MANAGEMENT in everyday life and relate it to self
development.)
 Define leadership skills needed for a specific situation.
 Propose methods to develop own leadership skills.
 Identify a range of methods required for analysing effective interrelationships with
others.
 Evaluate the main steps required to develop an open self personality.
 Analyse barriers and weaknesses to successful communication
 Produce evidence of effective verbal, non verbal and written communication.
 Explore how character building and morals will support career development.
 Demonstrate public speaking skills.
I confirm that the work submitted for this assignment is my own.
 Personality Development – Written Assignment

Learner name POOJA RAJEEV Date Batch code

CHAUDHARY
Reference id 15 December 2021 C3
FIAT/UGP/21-22/58

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION

1. Write your responses in the space provided below the questions

2. Review your answers before submitting the Assignment
3. Also, each question indicates if it is PASS/ MERIT/ DISTINCTION

TIMELINE: You can take upto One Week to submit the Assignments

Ques1. Define Personality (PASS)

Ans. Personality refers to individual difference in characteristic
patterns of thinking, feeling and behaving.
1. Growth in Personal Nature.
2. Growth in Personal Character.
3. Progress, Evolution, Maturing, Makeup (Physical and Psychological) ,
disposition, Character or ‘Persona’.

Ques2. Define SWOT. How will you convert Weakness into Strength? (PASS)
Ans. SWOT
Weakness Strength Opportunity Threats
Not Punctual Confident Army High
Competition
 Personality Development – Written Assignment

I don’t have I have a lot of Singer Financial

ability to say no. patience Threats
Good Listener Bad speaker My Parents are Health
co-operate me

I am very Understanding Actor

Emotional

Weakness Strength Opportunity

Not Punctual Become Aviation
Punctual
I don’t have Now able to say Hospitality
ability to say no. to when it’s
required
Low Confidence Huge Travel &
Confidence Tourism
Shy Nature Friendly Nature Model
I am very Understanding Parents &
Emotional Teachers
Supports me.
 Personality Development – Written Assignment

Ques 3. Which factor is important for development of one’s personality? Justify by giving
Examples. (PASS)

Ans. Important Factors

 Rationality
 Empathic
 Positive Attitude
 Leadership
 Motivation

 Rationality is the characteristic of any action, belief, or desire,

that makes their choice a necessity. It is a normative concept about the
reasoning in the sense that rational people should derive conclusion in a
consistent way given the information at disposal
 Empathic In Process of personality development person should apply
empathy internally that means “put your self into other persons shoes and think
accordingly” empathy helps to make understand others very well with good long
term relationship.
 Positive Attitude Helps to cope more easily with the daily affairs of life. It brings
optimism into your life, & makes it easier to avoid worry and negative thinking. If you
adopt it as a way of life, it will bring constructive changes into your life, and makes them
happier, brighter and more successful. With a positive attitude you see the bright side of
life.
 Leadership, a critical management skill, is the ability to motivate a group of people
towards a common goal. These items will help you develop your skill as a leader.
 Motivation is commonly defined as what explains why people or animals
initiate, continue or terminate a certain behavior at a particular time. Motivational
states come in various degrees of strength. The higher the degree, the more likely it
is that the state has an influence on behavior. This is often linked to forces acting
from within the agent that result in goal-directed behavior. One problem with defining
motivation in terms of internal forces is that it is very difficult to measure them, which
is why empirically-minded theorists often prefer definitions that are more closely
linked to observable behavior.
 Personality Development – Written Assignment

Ques 4. Define Perception, Emotional Intelligence and its impact in one’s Personal and
Professional Life. (PASS)
ANS:
 Perception
Perception is an intellectual process where an individual organizes and
intercepts his sensory impressions to give meaning to the environment.
A perceptive person is informed, appraised, aware, sharp and
observant. Perception uses all the five senses of Sight, Sound, Touch,
Taste and Smell to create images which produce behaviours. While
Perception is an intellectual process or mind-game, the results
produced are very real and not imaginary. Perception differs from
person to person and time to time. A person with a negative Perception
about an event may suddenly develop a positive Perception once
preparation and awareness enter into his conditioning. Perception
triggers thoughts, emotion and actions. Positive Perception create
positive thoughts and action while negative Perception create action
blocks and failure.
 Personality Development – Written Assignment

 Emotional Intelligence
Emotional Intelligence involves our ability to understand, express and control our emotions.
“All learning has an Emotional base.”
Emotional Intelligence is a type of social intelligence that involves the ability to monitor one’s
own intelligence related to emotion and also respect other’s people’s emotions and use this
information to guide one’s thinking and actions. Emotional Intelligence is a combination of
inter-personal Intelligence and the intra-personal intelligence. While inter-personal intelligence
deals with the ability to understand other’s people, intra-personal intelligence is the ability to
turn within and understand one’s own feelings and behaviour.

Emotional Intelligence can be categorized into five major areas.

1. Self-Awareness
Recognizing feelings as these happen. Getting to know the self in
relation to feelings.
2. Managing Emotions
Managing Emotions rather than becoming an emotional hostage.
Taking control over fear, anxieties, anger, sadness……….
3. Self-Motivation
Choosing and guiding emotions to achieve goals by emotional self
control, curbing impulses and delaying gratification if need be.
4. Empathy
Become sensitive to other’s feelings. Taking other people’s
personality into account and treating them with respect.
5. Handling and Building Relationship
Managing one’s own emotions and the emotions of other people for
social competence and skills.
Emotional Intelligence, therefore, is an ability to master one’s own
emotion while helping others to use their emotions positively in life.
 IMPACT ON PERSONAL LIFE
6. An emotional competent person has much better relationships.
He/She has learned to manage his/her impulses and is capable of
being more talent with other people. Another personal benefit of
EI is that the person is better prepared to accept changes. The EI
person has learned to cope with change because he/she has
developed the skills to do. One more personal benefit of EI is a
 Personality Development – Written Assignment

happier and more productive life. The EI person has a greater

capacity to solve problems and to make more responsible
decisions.
 IMPACT ON PROFESSIONAL LIFE:-
One way in which EI can help us be better professionals is because by
being able to manage our emotions. We can think more clearly and this
is extremely important to do a good job. One more benefit of
Emotional Intelligence is our profession is in the area of conflict
resolution. If we can manage our emotions, then we will be able to
figure out ways in which conflicts can be effectively solved. Managing
the stress created by the demand of today’s job is another benefits of
EI. A much better service to the customer, more energy empathy and a
highly effectively performance is our jobs are other benefits of EI in our
professional lines.
Ques5. Why do you think Time has to be managed? (PASS)
Ans. Time Management is the act or process of planning and exercising conscious control over the
amount of time spent on specific activities, especially to increase effectiveness, efficiency or productivity
Time management may be aided by a range of skills tools

Because time management is life management. We are playing multiple

roles simultaneously - parent, child, spouse, friend, professional and so
on. Now each role needs slices of our time. If we devote most of our
time to work, we might end up as a bad parent/child and spouse. At the
end of life, nobody wants to be hated by family, yet
honored/remembered by society. So we need balance - which is not
something we achieve once and then maintain forever. This balance is
more like walking on a rope - a constant struggle. It's hard but the skill
is achievable
 Personality Development – Written Assignment

Ques6. Talk about your daily Routine & make a DAILY HALF HOUR TIME LOG SHEET. (PASS)
Ans.

Ques 7. What are the Time wasters and how to overcome them? (PASS)
Ans. Time wasters are persons or things that cause you to spend a lot of time
doing something unnecessary, which produces little or no benefit.

Several time-wasters cause us to grieve quietly when we don’t realize our

goals at the end of the day. They include Few of the examples:

1. Gossiping
 Gossiping is a time-waster that causes you to engage in a conversation
that will amount to nothing.
 To effectively manage your time, avoid gossiping.
 Personality Development – Written Assignment

2.  Watching Television

 It is interesting to watch your favorite programs on television. But while
you do this, you must not forget your tasks for the day.
 You must learn to prioritize your activities and be disciplined enough
to resist the urge to watch television when the time for it in your daily
schedule ends.
 Otherwise, you will spend long hours entertaining yourself without
gaining anything meaningful or achieving much for yourself.

3.  Spending Time With Negative People

 Avoid moving with the wrong crowd, who dwell solely on negativity.
Because if you do, you might be influenced and start acting like them
and perceive negativity in everything.
 Such people don’t add anything meaningful to you, rather, they make
you worse than they meet you.
4. Social Media
 Social media are important sources of dispersing information,
socializing with friends and sharing ideas. But when too much time is
spent on them, at the expense of other useful activities, productivity
is affected.
 Most people spend time constantly updating their social media
status, profile pictures and checking on the latest news from their
friends.
 These activities are not bad in themselves, but if not moderated, too
much time could be spent on them to the detriment of your tasks for
the day. So, when you use social media, be time-conscious.
Ques8.During your class Activity how you manage your time, What Sort of Typical
barriers you face and how you overcome them. (PASS)
 Personality Development – Written Assignment

Ans.

Ques9. Define Leadership.(PASS)

Ans.

Ques10.What are the 7 functions of Leadership? (PASS)

Ans.
 Personality Development – Written Assignment

Ques11.What are the qualities of Leadership? (PASS)

Ans.

Ques 12.Why is leadership important? State the 5 reasons which make leadership
important. (PASS)
Ans.
 Personality Development – Written Assignment

Ques13.What do you understand by open Self Personality? (PASS)

Ans.

Ques 14.Explain the Four Self Johari’s window. (PASS)

Ans.

Ques15.Define the Term Transactional Analysis (PASS)

 Personality Development – Written Assignment

Ans. Transactional Analysis

Definition: The Transactional Analysis refers to the psychoanalytic process
wherein the interpersonal behaviors are studied. In other words, a social
psychological model that talks about the personal growth and personal
change, i.e., identifying the ego states of each individual to understand their
behaviours and altering them to solve the emotional problems.

This model was originally developed by Dr Eric Berne, who during his
observation found that his patients behaved in a way as if several different
people were inside them. This forced him to study the personality and
dynamics of self and its relationship with others which helped in determining
the kinds of behaviour’s that an individual shows in different real time
situations.

Now, this study has become a well-established approach and is being widely
used in several fields such as psychotherapy, counselling, education,
organizational development, etc. The transactional analysis gives birth to
several models that help in explaining the relationship formed between the
individuals as a result of their interactions. It mainly involves

 Johari Window (Analysis of Awareness)

 Ego States or PAC Model (Structural Analysis)
 Life Positions
 Life Script
 Analysis of Transactions
 Personality Development – Written Assignment

Thus, when people interact with each other, the social transaction gets created which shows
how people are responding and behaving with each other, the study of such transactions
between people is called as the transactional analysis.

Ques16.Define Four Life Stroke Position and its impact while

Working in Team.(PASS)

Ans.
 Personality Development – Written Assignment

Ques:1. Why is the open self personality important? How do you become an open self
personality? (MERIT)
Ans.

Ques2: Name one external and internal motivational factor which motivates you towards
achieving your goal. Justify your answer. (MERIT)
Ans:

Ques 3: List any 3 positive emotions and 3 negative emotions. How can you creatively use each
to become more emotionally intelligent? (MERIT)
Ans:
 Personality Development – Written Assignment

Ques:-4 What are the applications and results of motivation? (MERIT)

Ans:

Ques: 5 List any three persons in your life who are most empathy oriented towards you. State
what is it that they do for you that makes you like them. (MERIT)
Ans:

Ques:6 How will you improve your time-management? State 5 areas in which you commit to
improve. (MERIT)
Ans:
 Personality Development – Written Assignment

Ques:7 What are the blocks to efficient time management? How will you overcome them?
(MERIT)
Ans:

Ques 8.Which leadership function do you think is most important and justify your choice.
(MERIT)
Ans

Ques:9.What are the 10 steps of goal setting and achievement?(MERIT)

Ans
 Personality Development – Written Assignment

Ques10.What are the patterns of communication? Give example for each. (MERIT)
Ans

Ques:11. What are Ego states? Which Ego state do you operate most often? (MERIT)
Ans

Ques12.List any 4 areas where you would like to be more persistent? How will you do it?
(MERIT)
Ans
 Personality Development – Written Assignment

Ques1.Does your "personality" need improvement? Why?(DISTINCTION)

Ans

Ques2.List 5 areas in which you hold negative attitudes. How can you change these to positive
attitudes? (DISTINCTION)
Ans

Ques3.How can you motivate people? Give example. (DISTINCTION)

Ans.
 Personality Development – Written Assignment

Ques4.What are the applications of Emotional Intelligence? Give examples explaining this
application? (DISTINCTION)
Ans

Ques5 What are the blocks to efficient time management? How will "YOU" overcome them?
(DISTINCTION)
Ans.

Ques 6.What are the three factors essential for leadership to function effectively?
(DISTINCTION)
Ans .
 Personality Development – Written Assignment

Ques7.What are the barriers you faced while improving your communication? What will you do
to overcome them? (DISTINCTION)
Ans.

Ques8. Explain the ladder of inference with an example. (DISTINCTION)

Ans.

Ques 9.Which of the five team life-cycle stages occurs after storming? (DISTINCTION)
Ans.
 Personality Development – Written Assignment

Ques10.What Barriers did you face during your Project work? How can it be translated to your
Desired Job? (DISTINCTION)
Ans.

Ques11.How your Inter personal skills will help you to achieve your goal?(DISTINCTION)
Ans.

Ques12.What sort of moral values you are lacking and how you can develop the same?
(DISTINCTION)
Ans.
Personality Development – Written Assignment