PREMALATHA THANGARAJ

Email : premalathacs1992@gmail.com
Mobile : +91 9880563261

OBJECTIVES

To seek an opportunity in an organization and venture to be a part of its growth through innovative and dedicated
approach to the challenges and thereby achieve organization’s goal and upgrade my skills.

PROFESSIONAL SUMMARY

 2 + years of experience in Production, Support and Maintenance of mission critical application. Working on various
maintenance projects, which includes writing SQL queries & Linux.
 1.5 years of experience in QA for manual testing.

RESPONSIBILITIES

 Expertise in resolving the daily tickets, declaring incidents, sending incident communication to impacted users,
follow-up with clients through mails, analyzing the root cause, monitoring the project for 24*5 basis.
 Knowledge and working experience in RDBMS concepts, SQL Queries, Views, Triggers, Storing Procedures and
Constraints.
 Creating external table and loading the data from MS Excel to External tables.
 Handling various day-to-day production issues and client escalations.
 Tuning the queries using Explain plans.
 Addressing the issues raised by the users and providing relevant information to them as needed.
 Experience on various phases of Software Development Life Cycle and Software Test Life cycle.
 Knowledge on Understanding and Analyzing Test Requirements.
 Analyzed requirement, functional specification & required document for Manual Testing.
 Ability to create Test Scenarios, Test Cases and Collect Test Data.
 Knowledge on Defect Reporting tracking.
 Familiar with Software Test Document like Test Plan, Test Case, Defect Report, Test Matrices and Test Summary
Report.
 Knowledge on Automated Testing using Selenium with Java and TestNG.
 Knowledge on writing Selenium Test scripts using Selenium.
 Knowledge on Java Programming (Java Standard Edition or Core Java).

Professional Experience

Company Name : Appscore Solutions, Chennai

Designation : Production Support Engineer
Period : October’16 to Present
SKILLS SET

Operating system : Windows 7 and 10, Unix

Database : Oracle 11g
Languages : SQL, PL/SQL, Vi Editor
Database Utilities : SQL*Loader
Tools : SQL*Plus, Putty and OTRS.
Programming Languages : Core Java

PROFESSIONAL EXPERIENCE

Project 1

Organization : Appscore Solutions, Chennai

Project : Student Management System
Client Name : PGP Group Limited (Chennai)
The PGP Group, Chennai has added a new dimension to the industrial scene of India since 1987. The group under
the leadership of Dr.Palani G Periasamy has established diverse business ventures in sectors such as Sugar,
Hospitality, Residential real estate and Financial services. The group is also active in the social sector through PGP
Educational and Welfare Society, which has established many educational institutions by way of Higher Secondary
Schools as well as colleges in Engineering, Science, Humanities and Para Medical.

Role QA Tester
Responsibilities  Interaction with the BA to gather the requirements and clarifications related to the
project
 Participated in preparing Test Plans
 Prepared Test Scenarios, Test cases
 Prepared Traceability matrix
 Involved in regression testing of the change requests
 Prepared the bug status report on daily basis
 Involved in preparation of Daily and Weekly Status Report
Environment Manual Testing, MS-Office, Windows

Duration October’16 to April’18

Project 2

Organization : Appscore Solutions, Chennai

Project : Customer Data Management
Client Name : Al Raffah Hospital (Muscat)
From a single clinic to a performance-driven healthcare enterprise spread across 316 establishments in 9 countries
and growing, Aster DM Healthcare has transitioned into being a growing network across the Middle East and India.
Currently one of the largest and fastest growing conglomerates in the MENA region, Aster DM Healthcare covers
the full spectrum of healthcare services. An expansive portfolio includes hospitals, clinics and retail pharmacies.

Project Type Services and Support

Role Team Member(Client Support)
Responsibilities  Extracting the reports and mailing to internal teams for daily analysis
 Raising Bugs using OTRS and following up with Dev Team to fix the Bug in production
  Read the data from flat files and loading the data to DB using SQL Loader
 Creating external table and loading the data from MS Excel to external table
 Tuning the queries using explain plan
 Handling various day to day production issues and client escalations
 Handling high, medium and low severity incidents in production
 Finding and fixing the issues in the quick manner
Technology Oracle - 11g, SQL, PL/SQL, UNIX

Duration May’18 to Present

ACADEMIC PERFORMANCE

Degree Board/University College/University Percentage Year of

Passing
B.E (CSE) Anna University K.S.Rangasamy College of Technology, 74 2015
Tiruchengode
Diploma DOTE Paavai Vairam Polytechnic College, 80 2011
Namakkal
SSLC Higher Secondary Neelambal Subramaniyam Matric School, 50 2007
Salem

PERSONAL PROFILE

Father’s Name : Thangaraj P

Date of Birth : 05 September 1992
Aishwarya PG for Ladies, 7'th Cross, Tulsi Theater Road, Marathahalli,
Address for Communication :
Bengaluru - 560037
Languages Known : English & Tamil
Preferred Location : Bengaluru

DECLARATION

I hereby declare that the above information furnished is true to the best of my knowledge and belief.

Place :

Date : (Premalatha T)