SOCIALIST REPUBLIC OF VIETNAM

MINISTRY OF EDUCATION AND TRAINING

NATIONAL ECONOMICS UNIVERSITY Independence - Freedom – Happines
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COURSE SYLLABUS
FOR FULL-TIME UNDERGRADUATE PROGRAMS

1.COURSE NAME:

QUẢN TRỊ NGUỒN NHÂN LỰC - Human Resource Management

Course code: NLQT1103 Number of Credit: 3
2. DEPARTMENT IN CHARGE OF INSTRUCTION: Department of Human
Resource Management

Office:
Faculty of Human Resource Economics and Management Building 6

National Economics University 227 Giai Phong, Hai Ba Trung, Ha Noi

Office Hours:

8am to 12 am, 1pm to 5pm Monday - Friday

Office Telephone:

84.4.36280280 /5686; 84.4. 36280280/5683

3.COURSE PREREQUISITE:

Essentials of Management/Management
4. COURSE DESCRIPTION:

This course examines the evolving human resources function in today’s organizations. The
course covers the following contents:

The concept, functions and importance of human resource management as well as the role
and authorities of human resource management department.

Basic human resource management activities including job analysis, human resource
recruitment and selection, performance appraisal, human resource development and training
and compensation.

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5. COURSE OBJECTIVES
Upon the completion of this course, students should be able to:

Understand the importance of human resource management in an organization, the responsibility of

managers and human resource specialists in managing human resources.

Demonstrate ability in designing and implement human resource management activities,

diagnose problems and propose solutions to solve problems associated with managing people
in an organization.
5. COURSE CONTENT

TENTATIVE SCHEDULE

Total In details Notes

No hours

Contents Theory Practice,

Discussion
, Exams

1 Chapter 1: Introduction to 4 3 1
Human Resource Management

2 Chapter 2: Job Analysis 6 4 2

3 Chapter 3:Human Resource 8 4 4

Recruitment and Selection

4 Chapter 4: Motivating employees 4 3 1

5 Chapter 5: Performance 7 5 2
Management

Test 1 1
5 Chapter 6:Human Resource 5 3 2
Training and Development

2
 6 Chapter 7: Compensation 10 8 2

Total 45 30 15

CHAPTER 1: INTRODUCTION TO HUMAN RESOURCE MANAGEMENT

Brief introduction about the chapter:

Human Resource Management is one of the important activities that contribute to improving
the performance of the organization. This chapter presents the concept and role of human
resource management in the organization, the management philosophy, the basic human
resource management activities and responsibility of the people involved in managing human
resource as well as factors affecting human resource management activities of the organization.

1.1 Definition and role of human resource management in an organization

1.1.1. Definition and purpose of human resource management
1.1.2. Human resource management activities
1.1.3. Importance of human resource management

1.2. Line and Staff Aspects of Human Resource Management

1.2.1. Line Managers Human Resource Duties

1.2.2. Human Resource Manager Duties

1.3. Factors affecting human resource management activities in an organization

Texts and readings for the chapter:

Byars, L. L và Rue, L. W., (2008), Human Resource Management, 9th edition, McGraw-Hill
Companies Inc., Boston. Chapter 1
CHAPTER 2: JOB ANALYSIS
Brief introduction about the chapter:

Job analysis is one of the most fundamental activities of human resource management. This
chapter addresses the following contents: the results of job analysis and its application in the
human resource management activities; the method of collecting information for the job
analysis and the steps to conduct job analysis in organizations.

2.1. Job Analysis – Definitions and Products

2.1.1. Definitions and terminologies

2.1.2. Products of Job analysis

2.2. Job Analysis Information and Methods

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2.2.1. Job Analysis Information
2.2.2. Job Analysis Methods

2.3. Significance of Job Analysis in Organizations

2.4. Implementation of Job Analysis Process

Texts and readings for the chapter:

Gary Dessler, Human Resource Management,12th edition, Prentice Hall 2011, chapter 1

Byars, L. L và Rue, L. W., (2008), Human Resource Management, 9th edition, McGraw-Hill
Companies Inc., Boston. Chapter 4.

CHAPTER 3: Human Resource Planning, Recruitment and Selection

Brief introduction about the chapter:

Human resource planning and recruitment and selection of effective human resources will
contribute to the improvement of human resources quality of the organization

This chapter presents the nature and identify steps in the human resource planning process,
concept of recruitment and selection of human resources, the relationship between recruitment,
selection of personnel; and clarifies the importance of human resource recruitment and
selection, sources and methods of recruitment as well as selection process.

3.1 Human Resource Planning

3.1.1. Definitions

3.1.2. Human resource planning process

3.2 Human Resource Recruitment

3.2.1. Definition and importance of recruitment

3.2.2. Factors affecting recruitment

3.2.3. Recruitment Sources and Methods

3.3. Human Resource Selection

3.3.1. Definition, objectives and importance of selection

3.3.2. Selection Process and Methods

Texts and readings for the chapter:

 Gary Dessler, Human Resource Management,12th edition, Prentice Hall 2011, chapter 4

 Byars, L. L và Rue, L. W., (2008), Human Resource Management, 9th edition, McGraw-
Hill Companies Inc., Boston. Chapter 6,7

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CHAPTER 4: MOTIVATING EMPLOYEES
Brief introduction about the chapter:

Motivating employees is an issue that managers concern. This chapter presents concept of
employee motivation, employee motivation process, factors affecting employee motivation,
motivation theories and application of these theories in practice.
4.1 Motivation and factors influence employee motivation

4.1.1. Nature of motivation

4.1.2. Factors influence employees’ motivation

4.2. Motivation Theories

4.2.1. Maslow Hierarchy of Need Theory

4.2.2 Two-Factors Theory of Herzberg

4.2.3. Expectancy Theory

4.2.4 Equity Theory

4.2.5 Reinforcement Theory

4.3. Managerial implications

CHAPTER 5: PERFORMANCE APPRAISAL

Brief introduction about the chapter:

Appreciation of the completed task and the contributions of workers contribute to employee
motivation at work, thereby enhancing the performance of the organization. This chapter
presents the importance of the performance appraisal; the elements of the performance
appraisal system and process of appraising employee performance in an organization.
4.1 Performance appraisal: definition and role
4.1.1. Definition
4.1.2. Purposes
4.1.3. Why Appraise Performance?
4.2. Performance Appraisal system
4.2.1. Critical elements of Performance appraisal system
4.2.2. Common errors in performance appraisals
4.3 Performance Appraisal Methods
4.3.1. Rating (or Graphic Rating Scales)

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4.3.2. Checklist
4.3.3. Critical Incident
4.3.4. Behavioral Anchored Rating Scales
4.3.5. Comparative Methods
4.3.6. Narrative Essay
4.3.7. Management by Objectives
4.4. Performance Appraisal Process
4.5.1. Identify purpose and choose performance appraisal methods
4.5.2. Performance appraisal periods
4.5.3. Who Should Do the Appraising
4.5.4. Managing the Appraisal Interview
Texts and readings for the chapter:
Gary Dessler, Human Resource Management,12th edition, Prentice Hall 2011, chapter 9
Byars, L. L và Rue, L. W. (2008), Human Resource Management, 9 edition, McGraw-Hill
Companies Inc., Boston. Chapter 11.
CHAPTER 6: HUMAN RESOURCE TRAINING AND DEVELOPMENT

Brief introduction about the chapter:

Human resource training and development contribute to the enhancement of employee
competencies and their performance. This chapter presents the concept and objectives of the
human resources training and development; methods of training and development that
organizations can choose; the process of building a training and development program.
6.1 Training and Development concepts

6.1.1. Definition
6.1.2 Purposes

6.1.3. Importance of human resource training and development

6.2. Training Methods

6.2.1. On-the-job training methods

6.2.2. Off-the-job training methods

6.3. Steps in the Training Process

6.3.1. Training need assessment

6.3.2. Instructional design

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6.3.3. Program implementation

6.3.4. Training evaluation

Texts and readings for the chapter:

Gary Dessler, Human Resource Management,12th edition, Prentice Hall 2011, chapter 8

Byars, L. L và Rue, L. W. (2008), Human Resource Management, 9th edition, McGraw-Hill

Companies Inc., Boston. Chapter 8,9.

CHAPTER 7: COMPENSATION
Brief introduction about the chapter:

To encourage and enhance employee engagement, managers need to design an appropriate

compensation system. This chapter presents the concept and objectives of the compensation;
factors to be considered when making decisions on remuneration; steps to develop a
compensation system in an organization; benefits that an organization can and should be
provided to employees to attract and retain their talent in the organization
7.1. Basic terminologies of Compensation

7.1.1. Definition compensation

7.1.2. Components of compensation

7.2. Basic factors determining pay rates

7.2.1. Aligning Total Rewards with Strategy

7.2.2. Equity and Its Impact on Pay Rates

7.2.3. Legal Considerations in Compensation

7.2.4. Union Influences on Compensation Decisions

7.2.5. Pay Policies

7.3. Developing Pay System

7.3.1. Three pay decisions

7.3.2 Job evaluation

7.3.3 Steps in Establishing Pay Rates

7.4. Pay for Performance and Financial Incentives

7.4.1. Pay-for-Performance Plan

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7.4.2. Individual Incentive Plans
7.4.3 Team/Group Incentive Plans

7.4.4 Organizationwide Incentive Plans

7.4.5 Short- and Long-Term Incentives

7.5. Benefits and Service

7.5.1. Benefits and its significance

7.5.2. Types of benefits

7.5.3. Developing and managing benefit programs

Texts and readings for the chapter:

Gary Dessler, Human Resource Management,12th edition, Prentice Hall 2011, chapter
11, 12, 13
Byars, L. L và Rue, L. W. (2008), Human Resource Management, 9th edition, McGraw-Hill
Companies Inc., Boston. Chapter 12, 13, 14, 15
8. REQUIRED TEXTBOOK & COURSE MATERIALS

Gary Dessler, Human Resource Management,12th edition, Prentice Hall 2011, chapter
11, 12, 13
Byars, L. L and Rue, L. W. (2008), Human Resource Management, 9th edition, McGraw-Hill
Companies Inc., Boston.

9.RECOMMENDED TEXTS & OTHER READINGS

Quản trị nhân lực - Nguyễn Ngọc Quân, Nguyễn Vân Điềm (2012), Nhà Xuất bản Đại học
KTQD, Hà Nội
Trần Kim Dung (2011), Human resource management, National University publishing house,
Ho Chi Minh.
10.ASSESSMENT & GRADING POLICY

The assessment of the course is as follows:

* Participation in class: 10%
* Group assignment (to be decided by lecturer): 40%

* Individual assignment (to be decided by lecturer): 40%

* Final examination: 50%

Hanoi, 15th March 2021

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HEAD OF DEPARTMENT PRESIDENT

Signed Signed

Dr. Pham Thi Bich Ngoc Pr. Dr Pham Hong Chuong