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HCS Licenciamiento Antiguo
HCS Licenciamiento Antiguo
• Introduction, page 1
• Cisco HCS User License Bundle, page 4
• Cisco HCS Application License Options, page 4
• Cisco HCS Management License Options, page 8
• Cisco HCS Application Add-on Licenses, page 9
• Other Supported Applications, page 11
• Cisco HCS Support Services , page 13
Introduction
Cisco Hosted Collaboration Solution (Cisco HCS) uses a unique license model for the Cisco Unified
Communications (UC) applications and management tools that make up Cisco HCS. Rather than requiring a
separate, individual license per Cisco UC application and management tool, Cisco HCS uses license bundles
to create a solution license model. Unlike traditional product licenses that are applied on a per-application or
per-tool basis, solution licenses are applied and maintained through Cisco HCS. This solution license model
applies only to Cisco HCS and is for Cisco HCS partners only. The licenses described in this document cannot
be ordered for any other solution, partner, or use.
Licensing for data center infrastructure (for example, CUBE, ASA, and Nexus) is not covered in this document.
Obtain these licenses separately as part of the infrastructure. For more information, see the Cisco Hosted
Collaboration Solution, Release 10.6(1) Solution Reference Network Design Guide.
Note The primary Cisco HCS management and application license bundles are applied on a per-user basis.
A device is a unique, individual device (for example, IP phone or TelePresence endpoint) that has access to
features and functionality within the Cisco HCS. Device-specific licensing generally applies to add-on licenses.
Multiple users or devices share a concurrent license. The terms for concurrent use define a user or device that
can use the license at any given time. In general, the use of concurrent licenses is confined to certain workloads
such as Contact Center, or the use of specialized technology or shared resources.
Session licenses are functionally the same as concurrent licenses: a user or device that can use the license at
any given time. Cisco Expressway Remote Media session add-on license is an example of a session-based
license.
Unless stated otherwise, the information in this guide assumes a user-based license.
The management and application licenses are offered as a single bundle to facilitate easier license management.
A license bundle contains the necessary licenses for tools, applications, and functionality associated with the
bundle.
Management licenses cover all management tools included as part of Cisco HCS. The management tools focus
on operational efficiency and customer service, from initial implementation and services activation to ongoing
provisioning and service assurance. The following table describes the management tools in the Cisco HCS
framework.
Tools Description
Cisco Unified Communications Provisions Unified Communications applications and services for
Domain Manager (Cisco Unified subscribers.
CDM)
Hosted Collaboration Mediation Provides domain manager mediation and solution level capabilities
Fulfillment (Cisco HCM-F) such as upgrade management, billing mediation, license management,
automation of virtual machine provisioning, and identity management.
Cisco Prime Collaboration Comprehensive voice, video, and Contact Center management system
Assurance with monitoring, troubleshooting, and reporting capabilities that help
users receive consistent, high-quality video and voice collaboration.
Application licenses cover all the Cisco UC applications within Cisco HCS. The following table describes
the Cisco UC applications in the Cisco HCS framework.
Application Description
Cisco Unified Manages call routing and processing.
Communications
Manager
Cisco Unified Mobility Redirect calls between desktop and mobile phones.
Cisco Unity Connection Voicemail features and functionality.
Cisco Jabber for Instant messaging and chat.
Everyone
Cisco Jabber (full UC) Collaboration tools, including presence, instant messaging (IM), voice, video,
voice messaging, screen sharing, and conferencing.
Add-on licenses are licenses for applications and features that are not included within a specific application
license bundle. Because the add-on licenses provide extra functionality to specific application bundles to
match specific customer needs, one application license is needed for each add-on license. The following table
describes the non-Cisco UC applications in the Cisco HCS framework.
Add-on licenses are also available for the Cisco Prime Collaboration Assurance management tool. The
following table describes the available Prime Collaboration Assurance management add-on licenses.
For more information about the Cisco HCS framework, see the Cisco Hosted Collaboration Solution design
guides: http://docwiki.cisco.com/wiki/Cisco_Hosted_Collaboration_Solution.
The selection of the type of UC user automatically adds the appropriate quantity and type for each management
component. In addition, several add-on options are available and can be selected at order time.
Cisco HCS also supports a voicemail-only licensing option. For more information, see Cisco Unified
Messaging, on page 7.
Cisco HCS application license bundles contain the Cisco Enhanced IP User Connect license, plus extra software
features, soft clients, and mobile clients for Cisco UC applications. The following table identifies key Cisco
UC functionality and the license bundles that support that functionality.
For a more comprehensive list of Cisco HCS features and associated application licensing requirements, see
Cisco HCS Features and Licensing Description at: https://communities.cisco.com/community/partner/
collaboration/uc/hcs/blog/2014/05/12/cisco-hcs-10-license-references.
The Cisco HCS Foundation License bundle provides Cisco Expressway Firewall Traversal and includes
Virtual Edition Expressway Server software. This software supports remote access for the following:
• Mobile and fixed endpoint registration over the Internet
• IM and Presence
• Video and audio media sessions for Jabber and EX, MX, and C-series TelePresence endpoints
With the Cisco HCS Foundation license bundle, you can add the Cisco Unity Connection license as an add-on
feature.
The Cisco HCS Standard License bundle provides Cisco Expressway Firewall Traversal and includes Virtual
Edition Expressway Server software. This software supports remote access for the following:
• Mobile and fixed endpoint registration over the Internet
• IM and Presence
• Video and audio media sessions for Jabber and EX, MX, and C-series TelePresence endpoints
The Cisco HCS Standard license bundle also includes the following:
• The right to use Cisco Unified Communications Manager IM and Presence Service to enable IM and
Presence Service
• A Cisco Enhanced Unity Connection license, which provides one unified messaging license for Cisco
HCS Standard users
When migration licenses are ordered, a PAK is sent to the customer with instructions to contact
hcs-license@cisco.com. The customer requests new licenses and asks to retire the old licenses. Given the
manual nature of this process, it is preferable to consolidate upgrades on one order rather than sending smaller
individual orders.
The Cisco Hosted Collaboration Solution (HCS) Public Sector Ordering Details form must be completed for
every order that includes Cisco HCS Public Sector part numbers. This information is used to confirm that the
Cisco HCS end customer qualifies for Public Sector pricing. The partner that is deploying services to a public
sector customer prepares the license order. The customer's Cisco sales contact works with the customer to
complete and submit the form.
The Cisco Hosted Collaboration Solution (HCS) Public Sector Ordering Details form can be found here:
http://cs.co/HCSPublicSector. Because the form must be filled out and submitted by a Cisco representative,
it is only accessible by Cisco employees.
Tool Description
Service Fulfillment
Cisco Unified Communications Domain Provisions Unified Communications applications and services
Manager for subscribers.
Cisco Hosted Collaboration Mediation Provides domain manager mediation and solution-level
capabilities such as upgrade management, billing mediation,
license management, virtual machine provisioning automation,
and identity management.
Service Assurance
Cisco Prime Collaboration Assurance Comprehensive voice, video, and Contact Center management
system with monitoring, troubleshooting, and reporting
capabilities that help end-users receive consistent, high-quality
video and voice collaboration.
Note Cisco HCS requires Cisco Software Support Service (SWSS) for Cisco HCS for every service management
tool in the Cisco HCS Management license bundle. Renew SWSS for Cisco HCS every year for all users.
Each management license bundle provides the necessary licensing and right to use all Cisco HCS management
tools on a per-user basis. Prime Collaboration Assurance also supports add-on licenses to address specific
video and contact center assurance needs.
Important If you upgraded from Cisco HCS release 10.x to release 10.6(1), then upgrade your Emergency Responder
license from release 10.x to release 10.5.
The version of Emergency Responder assigned in Cisco Prime License Manager corresponds to your deployment
mode (HCS, Enterprise, or HCSLE), as described in the following table.
Note Cisco Hosted Collaboration Mediation Fulfillment and Cisco Unified Communications Domain Manager
do not support HCSLE.
For more information, see the Cisco Emergency Responder Administration Guide : http://www.cisco.com/c/
en/us/support/unified-communications/emergency-responder/products-maintenance-guides-list.html.
Also, each concurrent call that requires interworking also requires a Cisco Expressway Rich Media Session
license. Examples of such calls include H.264 SVC-to-H.264 AVC calls. The RMS license is a concurrent
license.
For Shared Expressway deployments, which are primarily for business to business dialing, the Rich Media
Session license is shared across tenants. One license is consumed for every call that transverses the shared
media Expressways.
Note At least one Expressway Rich Media Session license is required with each Enhanced Microsoft
Collaboration Key license.
SWSS for Cisco HCS provides a contact for issues with the solution, access to technical resources, and software
application support, including configuring major releases. Cisco delivers support for the solution, and
coordinates the maintenance and support activities for addressing issues across the solution.
For more information about SWSS, see: http://www.cisco.com/go/servicedescriptions/.
Note SWSS for Cisco HCS is required for all management and application license bundles.