Professional Documents
Culture Documents
V.GUADALOPE
Hotel and Restaurant Management Graduate | Hospitality and
Sales Food and Beverage Service Trainee|
(2014-2019)
SKILLS
-Gained excellent communication
skills through effectively
WORK EXPERIENCE
communicating with costumers and Grandxing Imperial Hotel H. Montinola Corner Muelle Loney Street,
management Iloilo City, 5000 iloilo (October. 2019 – july. 2020)
- Assist customers with loading/ unloading luggage, in lobbies
-strong team building and coaching
lanes, and in the parking office
skills - Greet by/ use name, responsive and timely with
-ability to think strategically correspondence and problem resolution, and display a caring
-excellent word processing, Excel and attitude, develop a rapport with the costumer’s base
Power point skills - Assist guests with dinning and activity recommendations
-ability to handle multiple events - Assist other departments as necessary
simultaneously - Calls van transportations or taxi if guests need
- Assist guests with general questions and inquires
-Established a strong work ethic in a
professional environment
-flexibility to work varied schedules SEMINARS/TRAININGS
including weekends and evenings
-excellent communication skills 2015
-fluent in English and Filipino, took a -OJT 2GO Shipboard training