GEC ELECT 21.

LIVING IN THE IT ERA

ASSESSMENT
Chapter 2 - Data Communication and Internet

CASE STUDY

Instruction: In the real world, practical problems often can be solved in multiple
ways. Provide one solution to each of the following problems using your available
resources. You may need to use multiple resources to obtain an answer. Present
your solutions (brief report, presentation, discussion, or other means).
Filename: SurnameFirstname_CourseYearBlock_Chapter1Assessment.pdf

1. When you type the Web address of your favorite news Web site in
the Address bar of the Web browser, you immediately see an error
message stating that the Web page cannot be displayed. You did
not have problems accessing the Internet yesterday. Before calling
technical support, how will you attempt to troubleshoot the
problem?

2. When you return home to visit your parents and turn on your new
notebook computer, it does not connect automatically to their
wireless network. What is your next step?

3. While browsing the Web, each time you click a link, the link’s
destination opens in a new browser window. You prefer to have
each link open in a new tab so that your taskbar does not become
cluttered. How will you resolve this?
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