Unfortunately, one major lawsuit can bankrupt the average small or even medium-sized business. Are you certain that your employees never speed or engage in other dangerous driving behaviors in your company vehicles? Even though you’re not the one behind the wheel, you are liable for employee behavior when they’re on the clock and/or using your vehicles. GPS tracking promotes safer driving behaviors, because your employees will know that this matters to you. Ensure That Employee Work Hours Are Recorded Correctly GPS tracking saves business owners money in several different ways, but this is the most obvious one. If you’re relying on manual reporting of job hours, or some other system, human error can cost you a lot of money. With our GPS tracking service, you can see how long each job actually takes and cut back on over-reporting of hours and unnecessary overtime pay. Providing More Transparency to Your Customers It’s safe to say your call volume spikes when your driver is late which means the expectation hasn’t been met and your customers are left in the dark. To help reduce friction and improve the customer experience you can provide an accurate ETA based on GPS location data. You can also choose to send alerts through 3rd party systems (like Twilio) to share important updates like “driver is 15 minutes away”. Your customers will thank you for the extra level of transparency! No More Guessing If There Is Traffic or Another Issue GPS lets you view where your driver is at any given moment, but it’s the automated update on arrival time that solves the larger problem. When you can view live ETAs from field you gain an understanding on how your driver’s exact location could impact the rest of the day and when arrivals for the rest of the day are projected. Relying on phone calls, texts, emails from your drivers can get messy. Live ETAs can confirm if the driver is held behind and put the answers right in front of you. Have Confidence When You Provide Updates To piggyback off transparency, it’s just as important to improve your accuracy! Relying on manual updates from the road are a step in the right direction, but with GPS backed Live ETAs you have a more reliable way of getting the information you need. After all, we all know what happens when you assume right? To avoid any headaches or confusion, use real-time data to run your business. Meet Same Day Challenges Consumers either want it faster or at a convenient time. Both can be done with a mixed-demand approach, managing pre-planned orders while taking in last minute requests at the same time. The secret to success here is assigning the orders at the right time and to the right resource; to make same day optimal you’ll want to plan around your driver’s most recent position. With the right approach you can accept same day requests, plan with confidence, and make sure you are meeting expectations