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TRAVELLING - AT THE AIRPORT

1. Look at the vocabulary list below. What do these words mean?

Listen to a conversation and tick the words you hear.

check-in desk / check-in counter

ticket / e-ticket flight

boarding pass / boarding card canceled

passport delayed

baggage / luggage boarding

hand luggage / hold luggage / carry-on luggage

terminal elevator / lift

gate transfer / connections

flight attendant

departure lounge

security gate

baggage claim / baggage reclaim

window seat

aisle seat

fasten seatbelt

way out

duty free

proceed to...
2. Listen again and fill in the missing words.

Staff: Good afternoon, where are you flying to?

Passenger: I'm flying to Stockholm.

Staff: May I see your_________________, please?

Passenger: Yes._________________________. Do you need to


see my boarding pass?

Staff: No, I don't. Unfortunately your ________________


has been delayed. It's now scheduled to depart at
_______p.m.

Passenger: Oh well, that's not too bad.

Staff: I'm sorry for the inconvenience.

Passenger: That's okay.

Staff: Are you ________________ any bags today?

Passenger: Yes, I have one bag to check and one bag to carry on.

Staff: Have you left your _______________ unattended at


any time?

Passenger: No, I've always had my bags with me.

Staff: Okay, that's good. Right now you have a middle seat.
Would you _____________ a window seat or an aisle seat?

Passenger: An aisle seat, please.

Staff: Okay, here's your boarding pass and your baggage ______.

Passenger: Thanks.

Staff: Go through security and your flight to Stockholm will


__________ from Gate B25. The flight boards at 5.30.

Passenger: Gate B25. OK, thank you.


Watch the video to check your answers.
https://www.youtube.com/watch?v=jJI5AsI5lBc

3. Match expressions that have similar meaning:

May I see your passport, please? .............................................................

Yes. Here you are .......................................................................................

Are you checking any bags today? ..............................................................

Yes, I have one bag to check ...................................................................

Have you left your bags unattended at any time? .........................................

How many suitcases will you be checking in?

Can I see your ticket and passport?

Just one suitcase.

Yes, certainly.

Did you pack your bags yourself?

4. You are at an airport. Use the information below to role-play a conversation


at the check-in desk.

TIME: 9.15 A.M. 7.30 P.M.

DESTINATION: NEW YORK BANGKOK

DEPARTURE TIME: 11.45 A.M. 9.00 P.M.

LUGGAGE: 2 SUITCASES HAND LUGGAGE

SEAT: WINDOW SEAT MIDDLE SEAT

GATE: C14 A7

BOARDING TIME: 11.00 A.M. 20.15 P.M.

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