TUGAS INDIVIDU

BAHASA INGGRIS III

“Nursing Must Learn From Its Mistakes”

Dosen Pembimbing
Syahdan, M.Pd

Disusun Oleh
Ismawati (19031056)

PROGRAM STUDI SARJANA KEPERAWATAN

STIKes HANG TUAH PEKANBARU

2021/2022
‘Nursing must learn from its mistakes’

Healthcare gets it wrong. It’s hard to acknowledge that. But the NHS makes mistakes. Often
the mistakes are just little things – but little things matter.

(1)Keeping people’s clothes clean, (2)Offering them a wipe for their hands before their
meal, (3)putting a drink within reach – this is what matters most to those who are
recipients of nursing care.

That is the view of Karen Dawber, the relatively new chief nurse at Bradford Teaching
Hospitals  Foundation Trust. Earlier this week, I spent the day with her nurses and allied
health professionals at their inaugural Bradford Health Professionals Conference, where she
told her team to “really try to understand people, it makes a huge difference”.

It was a view echoed by a fellow speaker at the conference, a campaigner who speaks at
events around the UK about his mother’s healthcare experiences. Tommy Whitelaw told
delegates about (4)his mum who was diagnosed with vascular dementia, and their life
journey together following that diagnosis.

He recalled once seeing someone write down “challenging” on (5)her notes and reminded
people to be careful about how they described each other, as seeing that word upset him
– one of those little things I mentioned earlier. Mr Whitelaw also said very few people took
the time to ask his mum about her life story. He said she became a condition, and not his
mum, a wife, or a woman.

One of the final speakers of the day was Elaine Inglesby-Burke, who talked about her time as
chief nurse at Salford Royal NHS Foundation Trust.

In 2008, (6)it set an ambition to save 1,000 lives and reduce harm by 50%. It shocked
the local media, which felt a hospital would not be doing harm or affecting mortality in
that way. But she is honest about the fact that healthcare providers can and do.

The trust now has a track record that is outstanding and a Care Quality Commission rating to
match, but she said being open about what they were getting wrong was vital to that
improvement journey.

She highlighted that (7)she had never disciplined anyone for making a mistake
throughout her career. “They don’t come to work to do bad jobs. If they make a mistake,
it’s to do with the system,” she said. “And that’s my responsibility. We celebrate failure as
well as success, because there’s as much learning in failing as in success,” added Ms
Inglesby-Burke, who is currently chief nursing officer for the Northern Care Alliance NHS
Group.

Personally, I think it is possible to be both proud of the nursing profession and also aware that
it does not always get it right and is not always perfect. And when things do go wrong, let’s
be aware it is probably the system that needs examining. The blame game helps no one, but
learning has the potential to help everyone.

PLEASE CREATE A SENTENCE EACH FOR THE COLORING SENTENCES ABOVE

USING THE EXPRESSION… “I REGRET”

ANSWER

1. I regret not keeping the patient’s clothes clean

2. I regret not offering them a wipe for their hands before their meal
3. I regret not putting the patient's drink close to within reach, causing it to fall

4. I regret for saying to him that his mum’s diagnosis with vascular dementia, and their
life journey together following that diagnosis
5. I regret not remainding people to be careful about how they described each other, as
seeing that word upseet him
6. I agret forsetting an ambition to save 1,000 lives and reduce harm by 50%. It shocked
the local media, which felt a hospital would not be doing harm or affacting mortality
in that way
7. I regreted not disciplining anyone for making a mistake throughout her career