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Kelly Services malaysia

2013/14 Salary Guide


Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a
comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary,
contract and permanent basis. Serving clients around the globe, Kelly provides employment to more than
550,000 employees annually.

Kelly has been at the forefront of the recruitment industry for over 60 years and has set the industry benchmark
with innovative recruitment and retention strategies. We pride ourselves on delivering a high level of customer
service and providing the right talent in accordance with our clients’ requirements. All our candidates undergo a
stringent screening process to ensure they are the best possible fit for the job.

Connect with us on Facebook, LinkedIn, & Twitter.


Visit kellyservices.com.my

All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permission from Kelly Services Malaysia.
The information contained in the Salary Guide is intended for educational purposes only.
Kelly Services Malaysia takes no responsibility for any liabilities that emerge based on the information contained in this guide.

2
Contents

4 Kelly in Malaysia

5 Executive Overview

6 Banking & Finance

15 Call Centre

19 Function Support

23 Human Resources

26 Logistics & Warehousing

30 Sales & Marketing

35 Information Technology

43 Engineering & Technical

3
KELLY IN MALAYSIA
Established in Malaysia since 1984, Kelly has 14 offices geographically located for the
convenience of our clients – they include Kuala Lumpur, Petaling Jaya, Subang Jaya, Melaka,
Penang, and Johor Bahru with a professional strength of 230. The primary focus for Kelly in
Malaysia is in providing General Recruitment Services and Specialist Recruitment Services which
includes Engineering Resources, IT Resources, and Kelly Outsourcing and Consulting Group.

4
Executive Overview

We are pleased to present the Kelly projected at 5.4 per cent in 2013 and 5.7 urgent need to have more focus placed on studies that the increased presence of
Malaysia Employment Outlook and Salary per cent in 2014. Similarly, the Malaysian identifying future skill requirements as well women in the workforce mitigates business
Guide 2013/14, a comprehensive reference economy is clearly on track to achieve high as on investment in workforce innovation risks and increases competitiveness and
tool on the salary trends, job titles and income and advanced nation status by and up skilling the existing workforce. productivity.
employment outlook across industries. 2020. While the country’s GDP forecast is
expected to ease to 5.3 per cent in 2013, Additionally, Malaysia introduced a Whilst we hope this ‘Employment Outlook
The aim of this ‘Employment Outlook it is anticipated to pick up pace to 5.5 minimum wage for the private sector and Salary Guide 2013/2014 will serve
and Salary Guide’ is to provide an insight per cent in 2014 as the global economic this year which could potentially assist in as a handy reference tool for you, we are
to the latest salary ranges for various environment improves. The Malaysian addressing wage inequality and encourage always on hand to assist you with current
positions across industries in Malaysia Government forecasts show growth is greater workforce participation rates. While data and also to support you in developing
through a compilation of salaries and job expected across the services sector and salaries are expected to see modest growth recruiting strategies and programs to suit
titles. The salary ranges are indicative of oil and gas with more modest growth in over the coming year, large increases are your specific needs.
actual transactions between employers manufacturing and construction. expected for a range of “in demand” roles
and employees and represent a reflection in sectors such as Information Technology, We trust you find this ‘Employment
of the marketplace. The compiled findings As Malaysia continues to transform itself Manufacturing, Engineering, Banking and Outlook and Salary Guide 2013/2014’ from
are presented in an easy to read format for from an input–driven growth strategy to Finance, and Pharmaceutical. Kelly resourceful to your business.
your reference. be a growing knowledge and service–
based economy, it will face challenges The Malaysian Government has also set
Asia’s economic growth faces better such as a lack in workforce planning and a target of increasing female workforce
prospects contributed by rising private insufficient investment in staff training participation from the current 46 per cent
consumption and stronger intraregional and development. This could potentially to 55 per cent by 2015.
in 2013 and 2014. Interestingly, Southeast present barriers to the country’s economic
Asia was the only sub–region to see growth strategy of moving up the value chain. This positive initiative is expected to
accelerate year–on–year in 2012, led by As the high demand for highly–skilled increase productivity and address skills
a recovery in Thailand and strong public workforce (both at the entry and shortages in the long run. This talent Melissa Norman
spending in the Philippines. This buoyancy experienced levels) in professional and pool remains relatively untapped despite Managing Director
is set to continue with GDP growth technical skills areas continue, there is an consensus among women-focused research Kelly Services India Malaysia

A copy of this guide will be available on our website by end of September 2013. Visit us at: www.kellyservices.com.my

Disclaimer: Monthly salary ranges are subject to economic fluctuations and excludes other bonuses, allowances and Employer EPF contributions.

5
Banking
and Finance

6
Banking and Finance

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

banking
Relationship Manager Degree/ 8 Participate actively in the marketing of Islamic banking 8000 15000
Professional/ products and services to existing and new clients.
Masters Draw up credit facility proposals and maintain existing
loan accounts.

Business Intelligence Degree/Masters 8 Ensure a standardized process for reporting is 8000 15000
Manager set in place and ongoing reports are provided to
management through set periods. Responsible of
ensuring quality data and analysis from the Islamic
Banking perspective is provided so management
ensures proper decision making.

Investment Analyst Degree/Professional 5–10 Detailed analysis and reporting on potential 8000 18000
governmental investment. Research areas including
share prices and government linked companies’
abilities to pay back their debts. Review of feasibility
studies including projected financials and preparation
of investment recommendation reports.

Product Development Degree/Masters 5–10 Developing products and programs for Islamic 8000 20000
Head Banking and responsibility to make appropriate
recommendations and obtain required management
approvals.

Shariah Head Degree/Masters 5–10 To provide Syariah advisory assistance as first point of 8000 20000
reference to other divisions and other related parties
in structuring banking and finance products and
ensuring its concepts, features and documentations
are compliant with the Syariah rulings.

Head Credit Risk Degree 8 Perform credit evaluation and provide 8000 18000
recommendation to Credit Committee. Recommend
appropriate structuring to mitigate inherent risks.
Develop and maintain corporate credit risk policies
and guidelines. Develop and maintain appropriate
credit portfolio.

Hot job

7
Banking and Finance

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Head Sales Degree/Post 8 Execute and implement sales plan strategies to 8000 15000
Graduate Diploma/ effectively be able to do charge cards acquisition. Plan
Professional effective sales executions and recommend alternative
Degree/Master’s measures to address changing market environment on
Degree charge cards.

Head Merchant Degree/Post 10 Responsible to drive merchant business and merchant 8000 15000
Graduate Diploma/ sales. Terminal management, IT support and product
Professional Degree/ support. Handling of external
Master’s Degree sales channels.

Senior Manager – Degree 5 Supervisory role to ensure Bank’s compliance with 7000 12000
Compliance relevant regulatory authorities. Provide in–house
advice to operating units on regulatory, reputational
and ethical matters. Develop compliance policies and
procedures and ensure that new/amended policies.

Branch Manager Degree 5–6 Responsible for the operational activities of branch. 4500 8000
Ensure compliance of company’s policies, procedures
and standard and other regulatory requirements in all
operational activities. Plan and execute for business
growth and development.

Compliance Manager Degree 4–5 Custodian of the standard of compliance, internal 5500 9000
control and risk management . Take lead and
implement reviews and corrective actions. Key liaison
with necessary regulators and internal parties on
compliance and risk management.

Risk Management Degree 4–7 Identify key risks and mitigating factors of potential 5000 9000
Manager investments, develop and implement risk–assessment
models and methodologies, produce reports and
presentations that outline findings, explain risk
positions, and recommend changes.

Hot job

8
Banking and Finance

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Fund Accountant Degree 3–7 To manage a Fund Accounting team who handles the 5000 9000
Manager financial reporting requirement for different portfolios
of alternative investment fund structures, ensuring the
efficient delivery of high quality financial reports. Also
to focus on client relationship.

Relationship Manager Degree 3–5 Sales and investment for high net worth clients. Cross 4000 7000
sell products and enhance customer relationships.

Compliance Officer Degree 4–5 Custodian of regulatory compliance requirements 4000 7000
and bank policy & formulate necessary guidance.
Review and ensure adequacy of product transparency
and disclosure and compliance with local regulatory
requirements. Implement necessary internal
communication on regulatory related requirements &
reporting.

Assistant Branch Manager Degree 1–3 Assist in overseeing the daily branch activities & 4000 6500
supervision of all staff.

Credit Manager Degree 1–3 Manage team of credit supervisors. Monitor 3500 5000
application procedures, policies & standards.

Treasury Officer Degree 4–5 Process booking and validation of trades. Prepare and 3000 5000
update reports for management. Handle reconciliation
and ensure settlements are timely and accurate.

Corporate Recovery Degree 4–5 To execute strategies for collection of non performing 3000 4500
Executive loans. To formulate and promote appropriate
settlement proposals, negotiate acceptance and
manage execution to meet collection targets.

Credit Analyst Degree 4–5 Cash flow, papers, industry research, evaluate risk, 3500 7000
submit to management and marketing for approval
and presentation to clients.

Internal Auditor Degree 2–3 To conduct internal audit function for headquarters 2500 3500
and branches. Liaise with necessary management and
develop reports and action plan.

Hot job

9
Banking and Finance

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Personal Financial Degree 1–3 Promote and market wealth management or consumer 2300 3500
Consultant products sales. Actively participate in campaigns and
roadshows to create product awareness and solicit new
business.

Sales Officer / Executive Diploma/Degree 0–1 Source new leads and develop new business for 2300 4500
consumer products.

Credit & Loans Officer Diploma/Degree 1–3 Evaluate and process applications. Investigate credit 2300 3000
risk. Promote bank products and services.

Management Trainee Diploma/Degree 0–1 Management training. Learn daily operations of 2200 2800
branch. Perform operations, credit, collection &
loan activities.

Bank Clerk SPM/STPM 0–1 Data Entry, Filing and support duties for department. 1200 1800

Bank Teller SPM/STPM 1–3 Answering customer enquiries. Open new accounts. 1200 1800
Receive deposits & pay out withdrawals. Update
customers’ details. Record transactions. Balance cash.

Loans Clerk SPM/STPM 1–3 Support loans department with routine administrative 1200 1800
tasks. Filing. Typing.

Hot job

10
Banking and Finance

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

finance

Finance Manager Degree 8–10 Prepare financial reports, i.e. income, expenses, capital 8000 12000
usage & cash–flow. Preparation of strategic plans,
budgets & financial forecasts. Develop accounting and
management policies & procedures.

Finance and Degree/Post 5 Handle full specs of Finance. Manage the 7500 10000
Administrative Manager Graduate Diploma/ administration and HR matter. Report to GM and/or to
Professional Degree Finance Director. Provide reports periodically.

Internal Audit Manager Degree 5 Ensure the Internal Audit function fulfils its objectives 7000 10000
and effectively assists the Management. Appraise the
efficiency and effectiveness of operational processes
and controls. Develop audit frameworks, control tools
and processes. Promote risk management.

Finance Manager – Degree 5–7 Provide investment advisory services to clients while 7000 12000
Investment in line with client’s expectations and requirements.
Research on other investment schemes.

Accountant (senior) Diploma/Degree/ 6–7 In charge of general accounting that involves 8000 12000
ACCA/CIMA/ preparation of statistical data & financial reports
MACPA/CPA concerning profits, cash & inventory. Analyse, report &
give advice on the financial dealings of organizations/
individuals. Advise on associated record–keeping &
compliance requirements.

Audit Senior Degree/ 4–5 Involved in audit process and audit planning. Ensure 6500 9000
Professional compliance with statutory reporting. Good knowledge
Certificate of computerised accounting and auditing record
keeping systems.

Hot job

11
Banking and Finance

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Accountant Degree/ 2–3 In charge of general accounting that involves 5500 7000
Professional preparation of statistical data & financial reports
Certificate concerning profits, cash & inventory. Analyse, report &
give advice on the financial dealings of organizations/
individuals. Advise on associated record–keeping &
compliance requirements.

Claims Manager Diploma/Degree 4–5 Handle escalated claims to assess. Liaise with 5000 7000
necessary parties for investigation. Supervisory duties.

Credit Control Manager Diploma/Degree 4–6 Determine credit worthiness of clients. Formulate 4500 6500
credit and collection policy. Negotiate with past due
accounts. Take appropriate action against delinquent
accounts. Supervisory duties.

Accounts Payable Degree 3–4 Ensure timely payments of vendor invoices, expense 5000 7000
Manager vouchers & maintain accurate records & control
reports. Manage a staff of administrators/clerks.

Cost Accountant Diploma/Degree/ 3–4 Responsible for analysing and reporting on all 4000 6000
ACCA/CIMA/ materials/parts of operations and inventory. Monthly
MACPA/CPA closing and reconciliation. Participate in budget and
forecast. Provide costing reviews and analysis.

Financial Analyst Degree 3–4 Conduct financial analysis, projects & statistical studies. 5000 6500

Finance Executive LCCI Higher/ 2–4 Supervise & delegate work to a team of clerical staff. 3000 4500
Diploma/ Assist in the analysis of financial statements & year–
Professional end closing/audits.
Certificate

Team Leader – Accounts Diploma/Degree 3–4 Supervise and monitor team of Accounts Specialist. 3200 5000
Check transactions and handle escalations. Provide
and prepare monthly reports on service levels and KPI
achievement.

Hot job

12
Banking and Finance

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Auditor Degree/ 2–3 Ensure authenticity & accuracy of financial statements, 3000 5500
Professional especially assets & liabilities. Analyse samples of work
Certificate done & conduct procedural interviews.

Senior Accounts Executive LCCI Higher/ 2–4 Supervise & delegate work to clerical staff. Assist in 3000 5500
Diploma/ the analysis of financial statements & year–end closing/
Professional audits.
Certificate

Accounts Executive LCCI Intermediate 1–3 Perform full set of accounts under supervision of 2600 4000
/Diploma/ Accountant. Maintain records of company transactions
Professional according to standard procedures/forms. Prepare
Certificate statements for management budgets and cash flow
forecast and tax returns.

Underwriting Officer Diploma/Degree 1–3 Underwrite life and health insurance products and 2800 4000
investment link products. Determine risk and liaise with
necessary parties to assist company to form sound
decisions.

Accounts Specialist (AP/ Diploma/Degree 1–2 Record & compile summaries of organization’s financial 2300 4500
AR) transactions for management purposes. Handle partial
set of accounts.

Fund Accounting Exec Diploma/Degree 0–2 Conduct and prepare periodic and ad hoc valuations 2200 3000
of customers portfolio, compliant with necessary
standards. Ensure compliance with investment
management agreements, mandates and regulatory
guidelines.

Credit Control Officer Diploma/Degree 2–4 Contact customers. Send follow–up inquiries. 2300 3500
Negotiate with past due accounts for debt recovery.

Claims Officer Diploma/Degree 1–3 Handle processing of claims to assess and approve 2300 2800
within limit. Ensure service levels are met.

Hot job

13
Experience Min. Salary Max. Salary
Skill Set Education Job Description
(years) (RM per month) (RM per month)

Payroll Officer SPM/LCCI 1–2 Calculate, prepare & distribute payroll, take into 2300 2800
account overtime & deductions such as tax, EPF,
SOCSO, insurance payments, etc.

Audit Asst Diploma/Degree 0–1 Assist in administration process of audit. Liaise with 2300 2800
clients on schedule and arrangements. Prepare
reminder letters and confirmations. Compile reports
for review.

Accounts Assistant/ SPM/Certificate/ 1–2 Record & compile summaries of organization’s financial 2000 2500
Accounts Clerk Diploma transactions for management purposes. Handle partial
set of accounts.

Credit Control Assistant Diploma/Degree 1–2 Handle administration of Accounts Receivables. Data 2000 2600
entry. Prepare documentation of loans & accounts that
have amounts owing & forward reports for legal action.

Hot job

14
CALL CENTRE

15
CALL CENTRE

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Senior Operations Diploma/Degree 4–6 Implement service strategies. Oversee daily 8500 12000
Manager operations as well as marketing, sales & IT. Ensure
service levels are met. Plan workflow & structure.
Solve escalated complaints. Motivate & lead teams.
Work with HR to assist in recruiting, staff appraisals
& training. Good project management skills.

Operations Manager Diploma/Degree 4–5 Oversee a certain type of service/division. Report 7000 10000
to Call Centre Manager. Handle internal inquiries &
divisional operations.

Senior Client Account Diploma/Degree 5–7 Execute strategies and initiatives on behalf of 6000 8000
Manager client. Understand deliverables and liaise with client
continuously on outcomes. Monitor project/program
effectiveness and performance. Negotiate and
manage client expectations and conduct business
reviews.

Client Account Manager Diploma/Degree 3–4 Execute strategies and initiatives on behalf of 3500 5000
client. Understand deliverables and liaise with client
continuously on outcomes. Monitor project/program
effectiveness and performance. Negotiate and
manage client expectations and conduct business
reviews.

Quality Assurance Team SPM/Diploma/ 2–5 Conduct call monitoring to assess and provide 3500 5000
Leader Degree feedback. Identify and recommend training and
improvement areas to Training and Operations.
Hold briefing and communication sessions to
update and remind on service levels and standards.

Quality Assurance Diploma/Degree 2–3 Conduct call monitoring to assess and provide 3000 4500
Executive feedback. Identify and recommend training and
improvement areas to Training and Operations.
Hold briefing and communication sessions to
update and remind on service levels and standards.

Hot job

16
CALL CENTRE

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Trainer Diploma/Degree 2–5 Work with HR & Call Centre Operations 4000 7000
Management to provide training. Train on systems,
procedures & product knowledge. Facilitate & plan
training schedules.

Call Centre Supervisor SPM/Diploma/ 4-5 Lead team leaders. Build relationships with clients. 4000 5500
Degree Resolve customer issues. Work with team members
to hit targets & maintain service levels.

Team Leader / Team SPM/Diploma/ 3–4 Oversee team of junior & senior officers. Handle HR 4000 6000
Manager Degree issues: discipline & counseling. Shift scheduling.

Service Desk Analyst / Diploma/Degree 3–4 To provide technical assistance to users through 3500 5000
Helpdesk phone, emails of fax. To provide 1st & 2nd level
support and troubleshooting. To log problems onto
Service Desk database. To provide end–to–end–
problem management.

Workforce Management Diploma/ Degree 2–4 Prepares scheduling and rostering support based 3000 4500
Analyst on service level requirement. Provides call volume
forecasts, staffing level requirements, call pattern
reports and analysis to management.

Senior Customer Service SPM/Diploma/ 3–4 Oversee small team of officers. Supervise & assist in 3000 3800
Officer Degree training. Handle customer enquiries.

Customer Service SPM/Diploma/ 1–2 Handle all inbound calls. Answer customer 2000 3500
Executive Degree enquiries. Resolve customer issues. Promote new &
old products.

Telemarketing SPM/Diploma/ 2–3 Sell products/services via telephone. Market 1800 2500
Degree intelligence. Commission basis.

Credit Collectors SPM/Diploma/ 1–3 Debt Collection through telephone. 1800 2500
Degree

Hot job

17
CALL CENTRE

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Operation Analysist Diploma/Degree 3–5 Provide holistic and detail analysis of call centre 3000 3500
Centre Specialist operation performance and provide key area of focus
for corrective actions. To map out CC process and be
able to work with Call Centre Ops to provide process
improvement strategy. Perform weekly/ monthly call
centre KPI performance analysis and reporting

Real Time Floor Diploma/Degree 2–5 To maintain and manage the Service Level 3000 3500
Management Performance at real–time and activate war plan
and action team during crisis time on operation in
view of surge in transaction in Call Center. Ensure
reporting and escalation process in to the related
party on all operation situations. Maintain reporting
records of the operation performance in real time
basis (Service Level, Attendance, Outages, SMS,
System Outage Escalation, WAR Plan,
Floor Management)

Inbound Sales Diploma/Degree 1–3 Responsible for driving sales through up-selling 3000 5000
and cross selling techniques as well as delivering
exceptional customer service. Includes Commision.

Hot job

18
function support

19
FUNCTION SUPPORT

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Finance and Admin Diploma/ Degree/ 8–10 Handle full spectrum of finance and accounting. 8000 12000
Manager (senior) ACCA Manage daily accounting duties. Prepare and ensure
timely submission of financial reports. Update and
maintain database. Responsible for stationery, claims
and administrative support work.

Purchasing Manager Degree 6–8 Manage and lead the procurement functions and 7000 9000
activities within operational and financial budgetary
constraints. Establish policies and procedures,
manage departmental budgets, set direction
and develop training programs. Responsible for
negotiation strategies.

Personal Assistant to CEO Diploma/ Degree 8–10 Serve top management. Perform secretarial duties 6500 9000
and manage meetings, writing of minutes and
prepares reports. Organize time and schedules and
arrangement of functions to be attended.

Office Manager Diploma Min 4–6 Ensure operations run smoothly. Vendor 5000 7000
management, basic procurement of office
supplies, general HR duties, reconciliations, report
preparations and general administration.

Executive Secretary / PSC Certificate/ 3–5 Serve top management. Perform clerical, secretarial 4000 7000
Personal Assistant Diploma and stenographic duties. Screen telephone calls and
personal callers.

Safety Officer Licensed Safety 4–7 Lead and coordinate safety activities of the 4500 5500
Officer company, to advise and update management on
government policies, affairs and requirement. Ensure
compliance to regulatory requirement.

Administrator Diploma/Degree 3–5 Contribute to the smooth and efficient operations 3500 4500
of the office by undertaking all of the day–to–day
office administration functions. Support teams and
provide basic support roles to secretaries.

Hot job

20
FUNCTION SUPPORT

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Procurement Executive Degree 3–5 Compile and compare suppliers and vendors in 3500 5000
terms of quality and pricing to identify best possible
option.

Purchasing Executive Degree 4–5 Prepare monthly production plan and material 3500 5000
requirement plan. Source, negotiate and purchase
raw material and consumable.

Litigation Paralegal Degree 2–4 Draft and prepare court documentation, liase 3000 4500
with client/external parties, draft bills and general
management report.

Finance and Admin Diploma/ Degree/ 2–4 Handle full spectrum of finance and accounting. 2800 4500
Executive ACCA Manage daily accounting duties. Prepare and ensure
timely submission of financial reports. Update and
maintain database. Responsible for stationery, claims
and administrative support work.

Document Controller Diploma/ Degree 2–5 To establish and maintain system for electronic 3000 5000
copies of paper documents and file originals, being
careful to maintain an organized system for locating
documents at a later time and to adhere to security
and confidentiality guidelines.

Secretary PSC/Diploma 2–3 Schedule appointments. Give information to callers. 3000 4500
Take dictation. Relieve officials of clerical work and
minor administrative duties.

Service Specialist Diploma/Degree 1–3 Writing reports analyzing the customer service 2400 3500
provided, developing feedback on customer service
and complaints procedures, policies and standards
for organization or department, handling customer
complaints or any major incidents, such as a security
issue or a customer being taken ill.

Project Administrator Diploma/Degree 1–3 To be responsible for coordinating activities and 2400 3500
resources in support of projects that impact multiple
departments, systems, or work–flows. To be working
very closely with project manager.

Hot job

21
FUNCTION SUPPORT

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Event Coordinator Diploma/Degree 1–3 Facilitates the securing of appropriate venues 2400 3500
and on–site arrangements for programs, events,
meetings, and competitions including site inspections
and negotiation of contracts, works in coordination
with the Marketing Department on marketing events.

Administrative Executive Diploma/Degree 2–3 Overseeing admin department. 2400 3500

Junior Secretary PSC 1–2 Report to Secretary or Admin Manager. Perform 2400 2800
simple secretarial duties.

Order Processing SPM/Diploma 1–2 Track and process orders. Speak to customers if 2000 2500
Assistant required. Filing and other administrative duties.

Customer Service Diploma/Degree 1–2 Handle incoming calls (orders, inquiries, complaints) 2200 2500
Executive and direct calls for further problem resolution.
Handle larger clients or more difficult issues.

Administrative Assistant SPM/Corporate 1–2 Typing, filing, sort out and distribute incoming mail. 2000 2500
Admin Cert. Answer telephone enquiries. Undertake other duties
relating to office support. Simple correspondence
memos.

Front Desk Assistant SPM 1–2 Receive customers, attend to phone calls. Handling 1800 2500
front office and administrative duties.

Personal Driver SPM 2–3 Transport personnel/visitors. Run errands. Holds 1800 2500
valid drivers license.

Data Entry Assistant SPM 1–2 Enter data from source documents into computer. 1500 1600
Compile, sort and verify accuracy of data to be
entered. Compare data entered with source
document. Verify accuracy of data entered.

Despatch SPM 1–2 Pick up and deliver packages or documents. Run 1000 1500
errands. Provide general assistance to office staff.

Hot job

22
human resources

23
HUMAN RESOURCES

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

HR Director Degree/Professional 15 & above Responsible for full spectrum of HR and 18000 30000
Degree/Master’s administration functions and operations. Handle
Degree manpower strategic planning and change
management, employee engagement program,
talent acquisition and performance appraisals.

Snr HR Manager Degree/Professional 8–10 Responsible for full spectrum of HR and 9000 18000
Degree/Master’s administration functions and operations. Handle
Degree manpower strategic planning and overall
recruitment process and performance appraisals.

Snr Talent Acquisition Diploma/Degree 7–10 Conduct recruitment. Handle benefits, performance 8000 11000
Manager evaluation, supervise team of HR assistants.

HR Manager Degree 6–8 Responsible for full spectrum of HR and 7000 9000
administration functions and operations. Handle
manpower planning and overall recruitment process
and performance appraisals.

Talent Acquisition Higher Diploma/ 6–8 Responsible for sourcing and job matching of 7000 9000
Manager Degree candidates. Handles overall recruitment, on–
boarding processes and manpower planning.
Conducts interviews, selection and hiring
procedures.

Compensation and Diploma/ Degree 6–8 Align organization’s practises to current market 6500 8000
Benefits Manager trends and practices. Ensure compliance with local
employment laws and regulations. Research on
possible/current compensation and benefits policies.
responsible for implementation and administration
of compensation and benefits programs. Handle
and manage educational aspects to inform
employees on policies.

HR Manager Diploma/Degree 3–4 Design, plan & implement HR policies & procedures. 4500 6500
In charge of recruitment, salary & staff benefits.
Performance evaluation. Determine & enforce
government regulations. Supervise team of HR
executives.

Hot job

24
HUMAN RESOURCES

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Recruitment Manager Diploma/Degree 3–4 Conduct recruitment. Handle benefits, performance 4000 7000
evaluation, supervise team of HR assistants.

Recruitment Specialist Diploma/ Degree 2–3 Responsible for the recruitment and selection 3000 4500
process. Liaise with Department Managers to
identify and recruit the right people.

Compensation and Diploma/ Degree 2–3 Align organization’s practises to current market 2500 4500
Benefits Specialist trends and practices. Ensure compliance with local
employment laws and regulations. Research on
possible/current compensation and benefits policies.
Implement and administer compensation and
benefits programs. Educate employees on policies.

HR Generalist Degree in HR or 2–3 Perform full spectrum of HR tasks. 3500 4500


equivalent.

HR Officer/ Executive Diploma/Degree 2–3 Conduct recruitment & employment of staff. Handle 3000 4500
benefits & compensation.

Training Specialist Diploma/Degree 2–3 Conduct company training programmes. Knowledge 3000 4000
of commonly used concepts, practices &
procedures.

Recruitment Executive Diploma/Degree 2 Conduct recruitment & employment of staff. 2500 3500

Payroll Specialist A’ Levels/ Diploma 2–3 Reconcile payroll related journal entries and reports. 2500 3500
Ensure timely and accurate processing of payroll.
Prepare payslips and liasie with external payroll
vendors.

Payroll Assistant Certificate/Diploma 1–2 Calculate payroll manually and using software 2000 3000
package. Track personnel records, AL & ML.

HR Assistant SPM/Diploma 1–2 General HR admin duties. Maintenance of leave/ 1800 2500
medical records. Co–ordinate interviews.

Hot job

25
LOGISTICS &
WAREHOUSING

26
LOGISTICS & WAREHOUSING

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Warehouse Manager Diploma/Degree 8–10 Manage the entire warehouse activities. 7500 10000
(Senior)

Purchasing Manager Diploma 8–10 Manage and lead the procurement functions and 7000 9500
activities within operational and financial budgetary
constraints. Establish policies and procedures,
manage departmental budgets, set direction
and develop training programs. Responsible for
negotiation strategies, alternative sourcing plans
and managing supplier performance. Establish
and maintain 9001:2000 Quality Standard and
documentation, improvement plans and participate
in audit of QAS.

Supply Chain Manager Degree 8–10 Manage full supply chain from Raw material to 8000 10000
Delivery

Senior Buyer Diploma/Degree 8–10 Purchase of materials. Fully responsible for sales, 6500 9000
margins and inventory control. Complies all product
related information. Manage and laisie with external
vendors.

Logistic & Planning Degree 8–10 Manage specific logistic & Planning for production 8500 10000
Manager

Warehouse Manager Diploma/Degree 4–5 Manage all warehouse activities. 5500 8000

Assistant Distribution Degree 4–5 Manage ordering & distribution of goods. 5500 7000
Manager Ensure timely deliveries to maximize sales.

Warehouse Supervisor Degree 3–5 Supervise a team of staff to carry out warehousing 3000 5500
operations to support the operations of Air Import
& Air Export department.

Operations Executive Diploma/Degree 2–3 Co–ordinate shipping operations & ensure proper 2700 4000
documentation. Plan cargo schedules.

Hot job

27
LOGISTICS & WAREHOUSING

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Buyer Diploma/Degree 2–3 Purchase of materials. Responsible for sales, margins 2500 4000
and inventory control. Complies all product related
information. Manage and laisie with external
vendors.

Warehouse Executive Diploma 2–3 Coordinate warehouse duties and ensure operations 2200 4000
are well managed.

Logistic Coordinator Diploma/Degree 3–5 Place order with source units/factories. Despatch 2800 4500
planning. Shipment Sales Value Forecasts and actual
arrival.
Process invoicing to distributors. Arrival timelines
and shipping documentation followup. Manage
logistics conversion costs.
Co–ordinate co packing requirements and monitor
output. Monitor returns and warehouse stock write off.

Shipping Supervisor Diploma/Degree 3–5 Organize receiving, storing & sending out of goods 2500 4000
to suppliers. Manage office operations & staff.
Ensure quantity & quality of goods are checked.

Stock Controller STPM/SPM 2–3 Place order and inventory management, follow 1800 2800
up orders with supply chain group, monitoring of
stock, media control list for store activities, system
maintenance.

Crane Driver Certificate 3–4 Handle cranes and lift heavy goods. Maintain the 1500 1800
cranes and must have valid license

Forklift Driver SPM 3–5 Drives forklift. Loads or unloads and stacks materials 1500 2800
onto or off pallets or lifting device. Maintenance of
forklift equipment. Holds valid drivers license.

Delivery Assistant SPM 1–2 Deliver goods over short distance. Writes customer 1300 2200
order and instructions. Records sales or delivery
information on daily sales or delivery record. Issues
or obtains customer signature on receipt for pickup
or delivery.

Hot job

28
LOGISTICS & WAREHOUSING

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Shipping Assistant SPM/Certificate 1–3 Assemble orders & prepare goods for shipment. 1600 2500
Complete shipping reports/documentation.

Storekeeper SPM 1–2 Receives and issues goods. Verifies quantities, 1600 2200
condition and types of items received against
purchase orders/delivery notes. Maintains records,
updates stock cards and prepares periodic stock
returns. Routine checks on missing or damaged
goods. Makes requisition, maintains stock levels and
participate in annual stock take.

Warehouse/Store PMR/SPM 1–3 Basic warehouse operations. Receive, unpack, heck 1200 2200
Assistant & store goods. Fill requisitions & orders.

Packer SPM 1–2 Put merchandise on shelves. Stack and pack goods. 1000 1500
Clean and tidy up goods in warehouse.

Logistics & Planning Diploma/Degree 8–10 Ensure monthly manufacturing plan reflects sales 7500 9000
Manager volume required, machine loading and delivery
status.
Sourcing & procurement of all sundry, material and
spare parts including administration of import duties
exemption.
Store management including control of receipts,
storage, issuance and rejection of materials.
Timely shipment and delivery of all finished goods.
Organizing quarterly and annual stocktaking
exercices.

Hot job

29
SALES & MARKETING

30
SALES & MARKETING

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Warehouse Manager Diploma/Degree 8–10 Manage the entire warehouse activities. 7500 10000
(Senior)

Purchasing Manager Diploma 8–10 Manage and lead the procurement functions and 7000 9500
activities within operational and financial budgetary
constraints. Establish policies and procedures,
manage departmental budgets, set direction
and develop training programs. Responsible for
negotiation strategies, alternative sourcing plans
and managing supplier performance. Establish
and maintain 9001:2000 Quality Standard and
documentation, improvement plans and participate
in audit of QAS.

Supply Chain Manager Degree 8–10 Manage full supply chain from Raw material to 8000 10000
Delivery

Senior Buyer Diploma/Degree 8–10 Purchase of materials. Fully responsible for sales, 6500 9000
margins and inventory control. Complies all product
related information. Manage and laisie with external
vendors.

Logistic & Planning Degree 8–10 Manage specific logistic & Planning for production 8500 10000
Manager

Warehouse Manager Diploma/Degree 4–5 Manage all warehouse activities. 5500 8000

Assistant Distribution Degree 4–5 Manage ordering & distribution of goods. 5500 7000
Manager Ensure timely deliveries to maximize sales.

Warehouse Supervisor Degree 3–5 Supervise a team of staff to carry out warehousing 3000 5500
operations to support the operations of Air Import
& Air Export department.

Operations Executive Diploma/Degree 2–3 Co–ordinate shipping operations & ensure proper 2700 4000
documentation. Plan cargo schedules.

Hot job

31
SALES & MARKETING

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Buyer Diploma/Degree 2–3 Purchase of materials. Responsible for sales, margins 2500 4000
and inventory control. Complies all product related
information. Manage and laisie with external
vendors.

Warehouse Executive Diploma 2–3 Coordinate warehouse duties and ensure operations 2200 4000
are well managed.

Logistic Coordinator Diploma/Degree 3–5 Place order with source units/factories. Despatch 2800 4500
planning. Shipment Sales Value Forecasts and actual
arrival.
Process invoicing to distributors. Arrival timelines
and shipping documentation followup. Manage
logistics conversion costs.
Co–ordinate co packing requirements and monitor
output. Monitor returns and warehouse stock write off.

Shipping Supervisor Diploma/Degree 3–5 Organize receiving, storing & sending out of goods 2500 4000
to suppliers. Manage office operations & staff.
Ensure quantity & quality of goods are checked.

Stock Controller STPM/SPM 2–3 Place order and inventory management, follow 1800 2800
up orders with supply chain group, monitoring of
stock, media control list for store activities, system
maintenance.

Crane Driver Certificate 3–4 Handle cranes and lift heavy goods. Maintain the 1500 1800
cranes and must have valid license

Forklift Driver SPM 3–5 Drives forklift. Loads or unloads and stacks materials 1500 2800
onto or off pallets or lifting device. Maintenance of
forklift equipment. Holds valid drivers license.

Delivery Assistant SPM 1–2 Deliver goods over short distance. Writes customer 1300 2200
order and instructions. Records sales or delivery
information on daily sales or delivery record. Issues
or obtains customer signature on receipt for pickup
or delivery.

Hot job

32
SALES & MARKETING

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Shipping Assistant SPM/Certificate 1–3 Assemble orders & prepare goods for shipment. 1600 2500
Complete shipping reports/documentation.

Storekeeper SPM 1–2 Receives and issues goods. Verifies quantities, 1600 2200
condition and types of items received against
purchase orders/delivery notes. Maintains records,
updates stock cards and prepares periodic stock
returns. Routine checks on missing or damaged
goods. Makes requisition, maintains stock levels and
participate in annual stock take.

Warehouse/Store Assistant PMR/SPM 1–3 Basic warehouse operations. Receive, unpack, heck 1200 2200
& store goods. Fill requisitions & orders.

Packer SPM 1–2 Put merchandise on shelves. Stack and pack goods. 1000 1500
Clean and tidy up goods in warehouse.

Logistics & Planning Diploma/Degree 8–10 Ensure monthly manufacturing plan reflects sales 7500 9000
Manager volume required, machine loading and delivery
status.
Sourcing & procurement of all sundry, material and
spare parts including administration of import duties
exemption.
Store management including control of receipts,
storage, issuance and rejection of materials.
Timely shipment and delivery of all finished goods.
Organizing quarterly and annual stocktaking
exercices.
Brand/Product Manager Higher Diploma/ 3–4 Market company’s major brands/products. 5000 8000
Degree Determine product pricing. Maintain & direct
product’s image in the market.
Senior Sales Executive Diploma/Degree 3–5 Guide junior sales executives. Meet monthly 3800 4500
individual sales target. Increase revenue by
generating sales from new and existing clients.

Hot job

33
SALES & MARKETING

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Retail Supervisor / Retail Diploma/Degree 3–5 Manage & monitor a team of Retail Assistants. 2500 3500
Executive Meet team sales targets & quotas. Participate in
promotion activities.
Marketing Executive Diploma/Degree 2–4 Marketing of new/existing products/services. 2800 4000
Development of new products. Liaise with ad
agencies & suppliers. Production of marketing
materials.
Sales Coordinator SPM 2–4 Process sales to purchase orders. Coordinate 2300 3000
internally or deliver goods or services. Maintain sales
records and filing.
Sales Executive SPM/Diploma/ 1–2 Sell products & services. Proposals. Sales pitch. 2200 3000
Degree Outdoor sales.
Customer Service Diploma/Degree 2–3 Entertain customer inquiries. Servicing existing 2000 2800
Executive customers & their needs. Indoor support. Visit to
customers’ office.
Marketing Assistant A–Levels/Diploma 2–3 Support marketing department with coordinator and 2000 2800
administration duties. Coordinate market research
and competitor analysis.
Market Researcher Diploma/Degree 2–4 Collect & analyze information to assist in marketing. 1500 2000
Sales Co–ordinator SPM 2–3 Co–ordinate client leads & customer sales. Process 1800 2000
sales closure
Merchandiser SPM/Certificate 1–2 Assist sales team in managing stock in outlets 1200 1800
assigned. Ensure stocks are displayed neatly in
outlets. Participate in promotion activities.
Promoter/Retail Assistant SPM/Certificate 1–2 Front line, counter sales. Promote products. 1200 1800

Hot job

34
INFORMATION
TECHNOLOGY

35
Information Technology

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

SAP Team Lead Degree/Master 8–12 To manage, coach and develop the members of the 18000 30000
team.

Program Director Degree/Masters/ 12–18 Manage teams comprising of project directors, 20000 35000
PMP managers, team leaders and project personnel.
Meet service level agreements or project milestones
within budget. Carry P&L responsibilities.

Chief Technical Officers/ Degree/Masters 12–18 Provide overall IT strategy and advisory to the 20000 35000
Chief Information Officers organisation’s business strategy. Manage multiple
IT departments and interfaces with all key divisions
of the organization to successfully implement and
deploy IT–based solutions, on time and within
budget. Carry P&L responsibilities.

Project Directors Degree/Masters/ 12–18 Manage teams comprising of project managers, 15000 25000
PMP team leaders and project personnel. Meets service
level agreements or project milestones within
budget. Carry P&L responsibilities.

Service Delivery Directors Degree/Masters/ 12–18 Responsible for service rollouts. Management 15000 25000
PMP and coordination of service lines. Customer
relationship management. Intermediate to advance
infrastructure/technical knowledge. Ensures
contractual obligations are met. Manage teams
comprising of Service Delivery Managers, Team
Leaders and specialists. Carry P&L responsibilities.

Sales Directors Degree/Masters 12–18 Formulate and execute sales strategies, meeting the 15000 25000
organisation’s annual sales targets. Manage teams
comprising of sales managers, account managers
and sales executives. Carry P&L responsibilities.

Software Development Degree 8–12 Responsible for managing the delivery of software 12000 18000
Manager development project end to end.

Lead Software Developer Degree 5–8 Provide guidance and expertise to team of Software 9000 15000
Developers. Design programming solutions

Hot job

36
Information Technology

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Solutions Architect Degree 6–10 Provide in–house technical expertise to sales teams 10000 15000
(Senior) and project teams. Liaise with project teams in the
rolling out of solutions. Design and recommend
relevant architecture to meet a client’s needs or
solve a client’s application problems. Lead a team of
engineers.

Implementation & Degree 6–8 Plan and manage the deployment of systems 10000 15000
Technical Support and field engineers across multiple systems
Manager implementation and support projects.

Billing Systems Specialist Degree 6–10 Design, support and configure Billing Systems. 8000 15000
Provide in–house technical expertise to sales teams
and project teams.

Unix Specialist Degree 5–8 Provide functional and hands–on guidance on 8000 12000
and roll–out of multiple Unix platforms, advanced
problem resolution techniques, documenting
processes, performance improvement of servers and
Unix–based applications.

Information Security Degree 5–8 Manages the implementation of corporate IT 10000 15000
Manager security policies, programs and procedures to
protect information systems assets, data and
intellectual properties.

Project Manager Degree 3–5 Plan, direct & execute project management 6500 10000
activities for an area/division. Monitor progress
against schedule & project budget. Allocate or
assist in the allocation of appropriate resources to
deliver project results.

Software Sales Manager Degree 4–6 Sell solutions to customers. Build pipelines for the 6000 9000
company. Generate revenue via software sales.
Maintain good relationship with customers.

Business Consultant Degree 5–7 Distinguish business requirements and functionality 6000 9000
from system requirements, functions and processes.

Hot job

37
Information Technology

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Wintel Specialist Degree 4–8 Perform advanced server maintenance, upgrades 5500 9000
and monitoring of server performance, utilization,
analysis and resolution of service problems/change
requests. Provide analysis of business requirements,
design consultation and implementation of desktop
and server infrastructure solutions.

Senior Systems Engineer Degree 5 Develop, customise and provide consultancy to 5500 8000
customers. Maintain software applications and
conduct technical training to lead customers and IT
administrators.

IT Manager Degree 4–6 Troubleshoot & assist the organization in any IT 5500 8000
matters or problems. In tune with all the new IT
developments in the required fields.

Service Delivery Manager Degree 5–8 Responsible for service reviews. Management 6000 10000
and coordination of service lines. Customer
relationship management. Intermediate to advance
infrastructure/technical knowledge.

SAP Consultants Degree 4–6 Provide and roll out application support on SAP 6000 13000
system. Maintenance of comprehensive and
accurate documentation and services that conforms
fully with established policies, standards, procedures
and guidelines. Minimum 1 full project cycle.

Systems Analyst Degree 3–5 Perform systems feasibility studies, analysis & 5500 8500
design to meet user requirements & application.
Work closely with engineers & technical support
to resolve customer issues. Provide technical
application support to users.

Problem & Change Degree 3–5 Responsible for the review, coordination, 5000 8000
Management Specialist communication and documentation of problems
and changes in all systems.

Hot job

38
Information Technology

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

ETL Developers Degree 3–6 Develop and implement ETL, Cubes & Reports from 5000 8000
the technical specifications, test plans, test scripts,
maintain and tune data warehouse performance.

IT Marketing Manager Degree 4–6 Recommend and implement marketing strategies. 4600 8000
Manage full–spectrum of marketing including
research, media relations and marcom activities
towards customers and the industry as a whole.
Manage a team comprising of Marketing Executives
and/or market researchers.

Security Analyst Degree 3–5 System account administration, access object 4500 8000
maintenance and administration.

Logistics Manager Degree 3–5 Plan, manage and control the operational activities 5000 7500
(including trucking and warehousing). Manage IT
projects. Provide user applications and technical
support.

Business Development Degree 3–5 Commercially aware of customers’ needs. Acumen 5000 8000
Manager to grow sustainable & profitable business.
Communicating complex business & technology
concepts.

BI Consultant Degree 3–5 Design, develop and implement BI objects including 6000 10000
extraction, transformation and load processes.

Websphere Application Degree 3–5 Design Websphere applications. Design application 6000 10000
Developer and produce related design documentation.

Solutions Architect Degree 2–4 Conduct requirement studies, designs and 5000 7000
(Junior) recommends relevant architecture to meet a client’s
needs or solve a client’s application problems.

Inside Sales Manager Degree 4–5 Responsible for managing a team of inside sales 5000 9000
staff to receive and make return calls to customers.

IT Supply Chain Manager Degree 3–5 Provide quality management support to clients 5000 8000
through the integration of major elements of the
supply chain. Provide total logistics management.

Hot job

39
Information Technology

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Account Manager Degree 3–4 Responsible for achievement of sales & revenue 5000 7000
target. Strong initiative to collaborate with network
& solution providers & alliances to meet business
objectives set.

Technical Writer Degree 3–5 Edit and write complex technical publications that 5000 8000
requires coordination with multiple subject matter
experts.

Database Administrator Degree 2–3 Responsible for administration & technical 4500 7500
maintenance of the company’s distributed database
system.

Quality Assurance Degree 3–5 Implement, maintain and enhance test plans, 4500 7000
Specialist test scripts, and test methodologies that ensure
exhaustive testing of all assigned in–house
infrastructure software systems & processes.

Billing Systems Engineer Degree 2–4 Provide first level to second level support and 4000 6000
configuration of Billing Systems.

Technical Consultant Degree 2–3 Effective & efficient tracking of problems & changes. 4000 6000
Continuity of ownership & documentation of IT
operational problems from occurrence to resolution.
Provide solutions to IT related service problems.

Pre–sales Engineer Degree 2–4 Provide technical support to the sales team and 4000 6000
technical advice to clients.

Systems Engineer Degree 2–3 Provide system design & consultancy to customers. 4000 6000
Respond to requests for technical queries &
support. Assist to conduct technical training to
customers & IT administrators.

Unix/Linux OS Engineer Degree 2–5 Perform UNIX and Linux related server installations, 4500 8000
patching, upgrades, and maintenance. Requires
scripting knowledge and ability to work with legacy
and large scale mainframe operations.

Hot job

40
Information Technology

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Java Developer Degree 1–3 Developing Applications using Java, J2EE, J2ME, 4500 7000
J2SE variants and participating in SDLC exercises.

IT Procurement Specialist Degree 2–4 Perform supplier process assurance & liaise with 4500 6000
supplier to resolve quality issues. Solve daily issues
such as costing, inventory adjustments, etc.

Systems Programmer Degree 2 Familiar with software development life cycles. 4500 5500
Application design. Prepare program specifications,
coding/documentation & testing.

Helpdesk Tech Support Degree 2–3 Troubleshoot and resolve customer’s technical 5000 8000
(foreign language issues. Update database with customer details on
expertise) each call. Escalate technical issues to more senior–
level support.

IT Trainers Degree 2–3 Provide training to internal and external staff. 4500 7000

Network Administrator Degree 2–3 Administrate & operate LAN & WAN networks, 4500 5500
system management & hardware support.

Programmer Degree 1–2 Responsible for systems development of 3500 4500


applications in the company.

Web Designer Degree 2 Develop innovative web–based design application 4000 5000
& content management.

Software Engineer Degree 2–3 Implement customer specific projects. Work closely 4500 6000
with internal & external staff. Perform requirements
definition, implementation & testing. Usage of GUI
tools.

Analyst Programmer Degree 2 Design, code & test programs to support the 4500 6000
Application Systems Development plan.

Channel Sales Specialist Degree 2–3 Responsible for developing account pipelines and 4000 6000
driving sales or product portfolio carried by the
company via targeted partners.

Hot job

41
Information Technology

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Inside Sales Specialists Degree 2–3 Responsible for selling products and services to 4000 6000
businesses and personal users. Receive and make
return calls to customers.

Help Desk Analyst Degree 2–3 Troubleshoot problems via email/telephone by 4500 5500
taking over the Control Users’ terminals via LAN/
WAN connections. Plan, coordinate & support
business processes, systems & end–users. Handle
phone–in problems & escalation of problems.

IT Marketing Degree 2–4 Support marketing strategies. Maintain healthy 3500 4500
Communications Media relations and conducts marcom activities
Executive towards customers and the industry as a whole.
Technical writing skills.

IT Administrator Diploma/Degree 1–2 Responsible for implementation & administration of 3000 4000
IT infrastructure including LAN & WAN connectivity,
firewall, reverse proxy & technical support.

IT Executive Higher Diploma/ 2 Maintain sufficient, standard & reliable systems 3500 4500
Degree & infrastructure to ensure effective & efficient
operations. Implement IT procedures & processes to
ensure maximum data protection/security.

Automation Support Degree 1–3 Developing applications using a variety of 3500 5500
Engineer languages and support tools to automate tasks
relevant to the operations of the organisation.
Would be very application and in–house specific
and requires high levels of data analysis knowledge.

Technician Diploma 1–3 Assist in maintenance and IT operations. 2500 4500

Hot job

42
ENGINEERING
& TECHNICAL

43
ENGINEERING & TECHNICAL

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Engineering Manager Degree 8–10 Technically sound in the manufacturing and oil & gas 12000 20000
environment. Certified in the engineering discipline.

Utilities Manager Degree 8–10 Certified Energy manager handling building and 15000 20000
utilities.

Head of Quality Degree/MBA 8–10 Responsible to implement, improve and enhance 12000 18000
the Quality Management System according to ISO
9001:2000/14001:2004. Implement Complaints
Management and improve quality control and
assurance system for inspections of incoming and
outgoing goods. Reporting of KPI’s and responsible
for Health & Safety trainings within the quality
department.

Senior Project Manager Degree 8–10 Responsible for the overall planning, execution and 11000 16000
completion of project within budget and schedule.
Establish good rapport with authorities, client,
consultants and contractors for implementation of
projects.

Lead Electrical Engineer Degree 8 Lead a team of engineers in a design based 10000 15000
environment.

Business Development Degree 7 Sales & marketing expertise in local and regional 8000 12000
Manager market. Good understanding of technical specification
in an engineering environment.

Quality Manager Degree 7–8 Responsible in ensuring systems are implemented in 8500 12500
compliance with corporate requirement and quality
standard. Training personnel on quality planning,
process controls and prerequisite product and
service verification.

Construction Manager Degree Manage multi-disciplinary works within a project


8 including handling project planning, budget and cost 8500 12000
control, safety and quality system implementation,
time planning and to prepare the monthly progress
5 report. 8000 10000

Hot job

44
ENGINEERING & TECHNICAL

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Project Manager Degree Build strong relationships with client management


8 8500 12000
and engineering teams. Business development.
Initial scoping of projects and develop outline
5 project plans. 8000 10000

Naval Architect Degree 5 Dealing with the design, construction and repair 8000 9000
of marine vehicles in the Oil & Gas and Marine
environment.

Key Account Manager Degree 8 Drive & improve customer’s operational efficiency 8000 12000
through the effective resolution of technical issues,
proactive sale/delivery of service products &
focus on continuous improvement. Plan & agree
maintenance schedules in consultation with the
customer & in line with the maintenance contract,
securing required resources.

Program Managers Degree 7–8 Manage all aspects of projects including estimating 8000 12000
(Electronics/Semicon) resource needs. Resource/scheduling allocation,
management of technical staff, issue tracking,
problem resolution & management of project
documents & communications. Prepare launch
go or no go checklist and create contingency
plans. Provide project updates to management
that include progress, risks, issues and mitigation
recommendations.

Piping Engineer Degree 5–7 Develop piping and mechanical estimates for 7000 12000
proposed projects in the region. Develop piping
and mechanical detailed design for projects in
region using Microstation ( w/o 3–D) and Autocad
(2–D) and/or hand drawn.

Mechanical Engineer Degree 5–7 Will be responsible to perform details design 7000 12000
calculations for process equipment, pressure vessels,
heat exchanger, tanks etc.

Hot job

45
ENGINEERING & TECHNICAL

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Process Engineer Degree 5–7 Process good Topside engineering experience for 7000 12000
Floating Production Units (FPSO) from conceptual
field development and FEED studies to detailed
design for construction. Involved in Mobile Offshore
Production Units and for Offshore and Onshore
processing facilities.

Operations Manager Degree, Post 7 Plan assignments, work supervision and project 7000 12000
Graduate Diploma, management in offshore & onshore oill & gas
Professional industry. Lead a multidiscipline team of engineers,
Degree/Master’s technical staff and site personnel.
Degree

Project Sales Manager Degree 5 Responsible for the management of profitable 7000 12000
sales, project management and tendering works on
electrical distribution system. Lead a team of project
and sales engineers.

Finance Manager Degree/Post 6 Responsible for whole operations of accounts 7000 12000
Graduate Diploma/ department. Recruit, manage, mentor and develop
Professional Degree a strong and high integrity team. Train and ensure
accounting team maintain sets of accounting
policies and statements which comply with
accounting standards and best practices. Implement
and see through the systems and processes.

Automation Manager Degree 6 Strong knowledge of a computer scientist, a 8000 15000


hardware developer, a control engineer, a motive
power engineer, and a communication engineer.
Good experience in leading and working from the
production to the realization of complex tasks.

Hot job

46
ENGINEERING & TECHNICAL

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Global Commodity Degree 5 Manage Supply Management’s 8–step sourcing 7000 10000
Managers (Factory) process including global market research, price/
cost analysis, industry trends, commodity best
practices and industry benchmarking. Conduct
periodic suppliers performance reviews addressing
performance objectives and Supplier Gold. Use ACE
tools, including standard work and benchmarking of
industry best practices to improve process.

HSE Manager (Health, Degree 5 Certified HSE qualification in the Oil & Gas or 7000 8000
Safety & Environment) manufacturing environment.

Production Supervisor Degree 5 Supervise a team of operations & technicians. 6000 8000
Manage production line.

Project Manager Degree 4 Plan, direct & execute project management activities 6000 8000
for an area/division. Monitor progress against
schedule & project budget.

Technical Manager Technical Diploma/ 4–5 Responsible for quality & performance of 6000 8000
Degree equipment/technology. Oversee equipment
maintenance & repair. Improve procedures & update
equipment/technology.

Senior Design Engineer Degree 3–5 Low Voltage Electrical System single line design. 5000 8000
Supervise Electrical Switchboard detail design.
Supervise Motor Circuit detail design. Design of
form 3 and form 4 withdrawable MCC.

Firmware Engineer Degree 4–6 Design, Program, Analyze, Debug and Modify 5000 7000
realtime embedded code applications to support
2–4 NPI. 3500 5000

Supplier Quality Engineer Degree 4–6 Assure all parts shipped from supplier are met with 5000 7000
the company’s specifications.
2–4 3500 5000

Product Engineer Degree 4–6 Involved in product improvement activities and 5000 7000
testing. Recommend test methodology and test
2–4 process. 3500 5000

Hot job

47
ENGINEERING & TECHNICAL

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Quality Engineer Degree 4–6 Provide Data and Trend analysis for driving product 5000 7000
improvement.
2–4 3500 5000

Electrical & Instrument Degree 4–6 Review, comments, approval and monitoring of 5500 7500
Engineer contractor’s E&I design and engineering work
.Ensuring completeness and correctness of
MTO, change order claims, etc. Liaise with other
engineering disciplines (process, piping, safety) to
ensure overall system integrity. Taking lead role in
handling and resolving E&I design and engineering
issues.

NPI Engineer Degree 4–6 Introduction of New Product development. Involved 4500 6500
in Project Management for new process technology,
2–4 future programs and products. 3000 5000

Automation Engineer Degree 4 Strong knowledge of a computer scientist, a 4000 7000


hardware developer, a control engineer, a motive
power engineer, and a communication engineer.

Welding Engineer Degree 4 Develop welding techniques, procedures, and 4000 6000
application of welding equipment to problems
involving fabrication of metals.

Service Engineer Degree 3–4 Provide servicing for products. Ensure performance. 3500 5500
Provide training on product maintenance.

Design Engineer Degree 3–4 Plan & design civil engineering projects & M&E 3500 6000
engineering projects. Prepare tender drawings, tender
documents, equipment technical specifications, tender
report and clarification.

Quantity Surveyor Degree 3–4 Prepare cost estimates & plans. Audit projects. 4000 6500
Manage construction costs. Administer construction
contracts.

Maintenance Engineer Degree 3–4 Maintain & trouble–shooting of machines. Carry out 4000 7000
effective maintenance plan & implement operating
energy saving & cost saving programme.

Hot job

48
ENGINEERING & TECHNICAL

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Chemical Engineer Degree 3–4 Design equipment & develop processes for 4000 6000
manufacturing chemicals. Conduct research to
develop new & improved chemical manufacturing
processes.

Mechanical Engineer Degree 5–7 Research, plan & design mechanical products & 7000 12000
systems. Design products & systems related to
3–4 mechanical engineering. 4000 6000

Civil Engineer Degree 3–4 Plan, design & direct civil engineering projects. 3500 5000
Analyse reports, maps, drawings & other data to
design project.

R&D Engineer Diploma/Degree 2–3 Perform R&D on new technologies. Develop 3000 5000
Thermal Spray and Precision Cleaning technology.

Associate Engineer Diploma 4–5 To execute and assist in the p[planning of 3500 5000
production, Improvement and investment works as
required. To attend process breakdowns punctually,
identify their causes, and rectify in the shortest
possible time. To propose modification thereof.

Charge Man Diploma/ 4 Install, maintain and repair electrical wiring and 3500 6000
Chargeman Cert fixtures in the factory. Troubleshoot and rectify
problem related to machine or equipment. Carry
out machine maintenance programme to increase
production productivity.

QA Inspector Degree 4–5 Examine building to ensure they meet all standards 3000 5000
of presentation & quality. Analyse quality assurance
data. Train & assist workers to carry out their quality
control functions. Compile reports.

Sales Engineer Technical Diploma/ 3–4 Provide technical sales support & technical solutions. 3000 5000
Degree Identify customers’ needs & sales opportunities.

Hot job

49
ENGINEERING & TECHNICAL

Experience Min. Salary Max. Salary


Skill Set Education Job Description
(years) (RM per month) (RM per month)

Assembly Engineer Degree 2–3 Carry out assembly, debugging and testing of 3000 5000
automation and modules/tool assembly and
debugging. Install completed system or upgrade
old system to current specs. Perform product
inspection.

Test Engineer Technical Diploma/ 1–2 Evaluate, recommend & implement automated test 2500 4000
Degree tools & strategies. Write, implement & report status
for system test cases. Analyse test cases & provide
regular progress reports.

Site Supervisor Certificate/Diploma 2–3 Supervise work at construction site. Interpret 2500 4000
building plans & organise projects. Implement
regulations & codes of practice. Monitor
compliance. Co–ordinate workers.

Safety Inspector Safety Certificate/ 2–3 Inspect machines, equipment & workplaces for 2500 4500
Diploma safety issues. Implement work safety practices.
Investigate & write reports.

Manufacturing Specialist Certificate 2–3 Maintain production work centers & carry out quality 2000 3000
control for routine production. Involve in Total
Quality Management & following all safety and
Standard Operating Procedures.

Draughts Person Diploma/Degree 1–3 Prepare drawings, estimates & plans. Liaise with 2000 2800
builders, contractors & government bodies.

Technician Technical Diploma 1–2 Assist engineers in research, design, manufacture, 1800 2500
operation & maintenance.

Electrical Technician Technical Diploma 1–2 Involve in planning, design, maintenance & 1800 2500
production.

Hot job

50
Malaysia Corporate Office Johor Bahru Branch Kelly Engineering Resources
Level 29, Menara Bank Islam, Suite 13A.03, Level 13A, Level 22.1, Menara Standard Chartered,
No. 22, Jalan Perak, Johor Bahru City Square (Office Tower), 30 Jalan Sultan Ismail,
50450 Kuala Lumpur. 106 - 108 Jalan Wong Ah Fook, Kuala Lumpur 50250.
Tel: (60) 3 2203 0808 Johor Bahru 80000, Tel: (60) 3 2141 8173
Fax: (60) 3 2203 0909 Johor Darul Takzim. Fax: (60) 3 2141 6263
E-mail: info@kellyservices.com.my Tel: (60) 7 227 2698 E-mail: info@kellyengineering.com.my
Fax (60) 7 227 2663
Kuala Lumpur Branch E-mail: jb@kellyservices.com.my Kelly Outsourcing & Consulting Group
Level 29, Menara Bank Islam, Level 26.1, Menara Standard Chartered,
No. 22, Jalan Perak, Melaka Branch 30 Jalan Sultan Ismail,
50450 Kuala Lumpur. 35, Jalan Melaka Raya 11, Kuala Lumpur 50250.
Tel: (60) 3 2203 2688 Taman Melaka Raya, Tel: (60) 3 2119 6988
Fax: (60) 3 2203 2777 75000 Melaka. Fax: (60) 3 2143 3989
E-mail: kl@kellyservices.com.my Tel: (60) 6 282 8826 E-mail: ocg@kellyservices.com.my
Fax: (60) 6 282 9218
Corporate Accounts Branch Email: melaka@kellyservices.com.my Bti Consultants
Level 29, Menara Bank Islam, Level 32.1, Menara Standard Chartered,
No. 22, Jalan Perak, Penang Branch 30 Jalan Sultan Ismail,
50450 Kuala Lumpur. 1-2-21, Krystal Point II, Kuala Lumpur 50250.
Tel: (60) 3 2203 2728 Jalan Tun Dr Awang, Tel: (60) 3 2119 6888
Fax: (60) 3 2203 2777 Lebuh Bukit Kecil Enam, Fax: (60) 3 2143 3989
E-mail: kl@kellyservices.com.my 11900 Sg. Nibong, E-mail: btikl@bticonsultants.com
Penang.
Call Centre Branch Tel: (60) 4 641 1613 The Ayers Group
Level 29, Menara Bank Islam, Fax: (60) 4 642 8803 Level 26.1, Menara Standard Chartered,
No. 22, Jalan Perak, Email: penang@kellyservices.com.my 30 Jalan Sultan Ismail,
50450 Kuala Lumpur. Kuala Lumpur 50250.
Tel: (60) 3 2203 2778 Kelly It Resources Tel: (60) 3 2119 6988
Fax: (60) 3 2203 2777 Level 22.1, Menara Standard Chartered, Fax: (60) 3 2143 3989
E-mail: callcentre@kellyservices.com.my 30 Jalan Sultan Ismail, E-mail: ayers@kellyservices.com.my
50250 Kuala Lumpur.
Petaling Jaya Branch Tel: (60) 3 2141 8173
Suite 1302, Level 13, PJ Tower, Fax: (60) 3 2141 6263
Amcorp Trade Centre, E-mail: info@kellyit.com.my
No. 18 Persiaran Barat,
46200 Petaling Jaya. Kelly Selection Branch
Tel: (60) 3 7956 4966 Level 22.1, Menara Standard Chartered,
Fax: (60) 3 7956 1592 30 Jalan Sultan Ismail,
Email: pj@kellyservices.com.my 50250 Kuala Lumpur.
Tel: (60) 3 2141 8173
Subang Jaya Branch Fax: (60) 3 2142 8550
Suite 13A.03, Level 13A, Menara Summit, E-mail: kellyselection@kellyservices.com.my
Persiaran Kewajipan USJ 1,
47600 UEP Subang Jaya, Selangor.
Tel: (60) 3 8024 3988
Fax: (60) 3 8024 3989
Email: sj@kellyservices.com.my

Visit us on kellyservices.com.my

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