document provides an overview of all the components of the release in subject, such as scope,

documentation, and installation.

STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: Content of the release: describes the scope of the release in terms of changes,
defects, and problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.
RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUME INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.
During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).
The steps to follow for the incremental installation:
No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).
The steps to follow for the incremental installation:
No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS

NTS

OCUMENTS

Happy team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and
kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of soresolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS

NTS
OCUMENTS

Happy team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and
kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.
The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.
For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.
The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE D INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release; resolved permanently. Project is T.0365.5, which has the actual start date on 01/03/2021
and has the baseline end Absol Infrastructure Unix teams discovered that the CCNTCCCB1 gateway
was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS

NTS

OCUMENTS
 Happy team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and
kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).
The steps to follow for the incremental installation:
No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.
RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE D INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as f
RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUME INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.
During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).
The steps to follow for the incremental installation:
No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).
The steps to follow for the incremental installation:
No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS

NTS

OCUMENTS

Happy team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and
kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version; INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.
For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.
Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ollows: ;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE

Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE

This document is organised as follows:

Chapter 1 - Introduction: describes the sc This document provides an overview of all the components of
the release in subject, such as scope, documentation, and installation.
ope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provid;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTE resolved permanently. Project is T.0365.5, which has the actual start
date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams discovered that the
CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
NTS

OCUMENTS

Happy team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and
kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.
Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.
During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.
The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE D INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
ChapterNTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
es an overview of all the components of the release in subject, such as scope, documentation, and
installation.
STRUCTURE
This document is organised as follows:
Chapter
ftware and new and updated documents related to this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;

describes the scope and the objectives of the document;

Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE D INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.
For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Absol Infrastructure Unix teams
discovered that the CCNTCCCB1 gateway was not accessible once again.
Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might allation Manual.
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
CHAPTER 4 - INSTALLATION INSTRUCTIONS: PROVIDES
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
CHAPTER 3 - DELIVERY CONTENTS: PR
This document provides an overview of all the components of the release in subject, such as scope,
documentation, and installation.
STRUCTURE
This document is organised as follows:
Chapter 1 - Introduction: describes the scope and the objectives of the document;
Chapter 2 - Content of the release: describes the scope of the release in terms of changes, defects, and
problems;
Chapter 3 - Delivery Contents: provides the list of software and new and updated documents related to
this release;
Chapter 4 - Installation Instructions: provides the steps to install the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides t reconfigured via change AKFS58812 on 09/04/2021 by RE3
Absol Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration
for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end he list of new and deprecated features
for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.
ovides the list of software and new and updated documents related to this release;
Chapter 4 - Installation reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.

RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end Instructions: provides the steps to install
the release in subject;
Chapter 5 - Testing: describes the testing approach for this release;
Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUMENTS
INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Installation Manual.

Chapter 5 - Testing: describes the testing approach for this release;

Chapter 6 - Translation items: provides the list of new and deprecated features for this release;
Chapter 7 - Release summary: provides an overview of all minor releases and patches since the last
major version;
REFERENCE DOCUME INSTALLATION INSTRUCTIONS
For installation and rollback procedure refer to the installation manual ([R08]).

The steps to follow for the incremental installation:

No deviation from Inst soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities soon after, the gateway became accessible without any intervention.

For the next action taken, the RE Absol Infrastructure Unix team proceeded to access CCN vSphere to
investigate the issue but discovered that the AD authentication took longer than usual.

During parallel activities to diagnose the issue and determine on which layer the event occurred, the RE
Absol CCN reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol Infrastructure Happy
team: Standard change - reconfiguration parameters for NFS configuration for dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.
RE3 Absol Infrastructure Network pointed out that Management Firewalls will be replaced by new and
faster devices via project and by this the issue will be resolved permanently. Project is T.0365.5, which
has the actual start date on 01/03/2021 and has the baseline end and RE Absol Infrastructure Unix
teams discovered that the CCNTCCCB1 gateway was not accessible once again.

Both teams continued to diagnose the issue on their ends and in the meantime the CCNTCCCB1 gateway
became accessible again, sanity checks performed afterwards revealed that the service was restored to its
full operational capacity.

The root cause of the unscheduled unavailability of CCNTCCCB1 gateway in the Production
environment could not be identified, however, it was assumed that issue was related to disconnections of
ESXi from NFS datastores, which might to diagnose the issue and determine on which layer the event
occurred, the RE Absol CCN and RE reconfigured via change AKFS58812 on 09/04/2021 by RE3 Absol
Infrastructure Happy team: Standard change - reconfiguration parameters for NFS configuration for
dvcenter and kvcenter:
1. Check HA settings for clusters and reconfigure datastore heartbeats to not use NFS datastore
2. Reconfigure IP for NFS from 137/139 segment to 146.