Hospital Management System

For Mayo Clinic

Business Requirement Solution

Prepared By : KISHOR KUNAL

GENESIS SOFTWARE & SOLUTIONS |NOIDA

STAKEHOLDERS

The various stakeholders listed for the project will be as below

1. Project Sponsor: - Project Sponsor will be a stakeholder for the project who will
be responsible for the costing of the project.
2. Project Manager: - Project Manager will be stakeholder for the project who will
be looking into the scheduling and time lines of the project.
3. Implementation team: - The implementation team will be the stakeholder of the
project who will be responsible for the implementation and configuration of the
hospital management software application.
4. TPA: - Third Party Administrator will be a stakeholder of the project who will be
using the software for managing the insurance details of the patients.
5. Administrative department head: - The Administrator head who will be looking
after the overall management of the application. They will be monitoring the
appointment for the patients as well as sending reminders to them for the
appointment via SMS service.
6. Pathology Department: - Pathology department head will be a stakeholder in this
project whose team will be using the hospital management software for viewing
the prescribed lab test of the patients admitted as well as uploading the test
report in the software for pursual of the doctors.
7. Warden: - Warden will be a stakeholder of the project as they will be using the
software for checking of availability of rooms.
8. Doctors: - The doctors will be stakeholder who will be using the software for
checking their appointments, giving prescription, prescribing various test,
prescribing drugs, viewing the reports.
9. Nurses: - Nurses will be using the software application to provide prescribed
medicines to the admitted patients.
10. Finance Department: - The finance department will be using the software for the
billing purpose.
11. Senior Management: - Senior management will be a stakeholder for the project
who will be using the software various reporting purpose like revenue
generation, cash inflow and outflow etc.

ACTOR What he can do on the Software Created

Administrative • Administrative staff will use the hospital management
staff software to manage the patient appointments.
• Administrative staff will be able to register the patient
into the hospital management software.
• Administrative staff will be able to send SMS/EMAIL
notifications to patients’ phone or email id or both.
• Administrative staff will be able to manage the in & out
of the patients.
Doctors • Doctors can view their appointments using the portal.
• Doctors can send prescription to patients via the portal
• Doctors can prescribe lab test for the patient using and
then can view the lab test report once it is uploaded by
pathology department.
 • In case of hospitalisation doctors can prescribe the
nurses for the medicine schedule.
Nurses • Nurses can use the software to check their assigned patient &
ward.
• Nurses can use the software to check the prescribed medicine
for the patients who are admitted in ward.
• Nurses can check apart from him/her which other nurses are
taking care of the admitted patient.

Senior • Senior management can use the software to generate various

Management type of reports which are as below but not limited to
a.) Revenues
b.) Bed occupancy
c.) Expenses

Scope

• Mention the scope of the system. How this will help respective stakeholder.
• Administration Staff will be able to use the application for maintaining patient records.
• Doctors will be able to view the patient details online, prescribe medicine and lab test as
well as can see the report of the patients online.
• Wardens will be able to check and update the ward details on regular basis.
• Nurses will be able to check their assigned ward and duty hours as well as the prescribed
medicine for the patients who are admitted in the hospital.
• Lab technician will be able to view the prescribed lab test and upload the test report
through the application.
• Senior management will be able to generate the reports which they want to view on ad
hoc basis.
WORKFLOW OF THE PROPOSED SYSTEM

Below is the work flow

SCOPE using Use Case Diagram (UML)

Please refer to the attached for the SCOPE through Use Case Diagram

UML.pdf

IN SCOPE

● Patient should be able to book appointment online.

● Doctor should be able to upload prescription and view test reports.
● Patient record must be maintained through the application.
● Upload of prescription, total bill amount, lab test report, prescribed medicine in the
application.
● Report generation for Senior Management like below
a) Bed occupancy for each day
b) Doctors’ appointments and revenue generated through OPDs.
c) Total number of OPD patients and admitted patients
d) Which doctors generate the maximum revenue
 e) Total amount of earnings through OPD and admitted patients
f) Total amount of earnings generated through laboratory and radiology
● Billing generation through the application.
● Sending Patient information to Insurance company.

OUT OF SCOPE

● Mayo clinic HMS mobile app.

● Patient Insurance claim handling.
● Maintaining patient records after the discharge of the patient.
● Report generation for regulatory purposes.
ER Diagram for HMS

Please refer to the attached document for ER diagram

HMSErD.pdf
Data Flow Diagram for HMS

DFD.jpg
Flow chart for patient admission

Below is the patient admission flow chart.

FUNCTIONAL REQUIREMENTS
The functional requirements will be as below: -
FR_1.1.1: - Patients should be able to view the schedules of the doctors online and then should be
able to take Doctor’s appointment successfully via online registration to the portal.
FR_1.1.2: - Administrative Staff should be able to send reminders for the appointment to the
patients. Administrative Staff should be able to register the patient details on hospital visit.
FR_1.1.3: - Doctor’s should be able to login to the HMS successfully and view their scheduled
appointments. They should be able too send the prescription to the patient as well to the lab
technician if any lab test are required. For the prescribed lab test Doctor’s should be able to view
the test report. In case of patient admission to ward Doctor should be able to prescribe the list of
medicine and schedule.
FR_1.1.5: - Warden should be able to update the list of available categories of rooms after every 6
hours. Warden should be able to update the in & out of the ward. Warden should be able to view
their personal details in the employee section
FR_1.1.4: - Nurses should to login to the HMS and check for their assigned ward in which patient
is admitted. Nurses should be able to view the schedule of the medicine as prescribed by the
doctors as well as the details of other nurses who are attending the patient. Nurses can use the
HMS for their personal details stored in the Employee data base.
FR_1.1.5: - Laboratory department should be able to view the prescribed test for the patient and
then upload the test report as well as the cost of the test for billing purposes. Lab employees can
view/update their details in the employee section.
FR_1.1.6: - Billing Department should be able to generate the bills for the admitted patients and
send it to the Admin department for completing discharge formalities. Administrative staff can
can view/update their details in the employee section.
FR_1.1.7: - Senior Management should be able to view/generate the various reports on Ad-hoc
basis as well as other reports like revenue report, room availability report, income from various
lab test reports should be generated via online/batches on the set frequency. Senior management
can view/update their details in the employee section.
FR_1.1.8: - TPA should be able to store the insurance information of the admitted patient and send
to the insurance company for claim puproses.

NON-FUNCTIONAL REQUIREMENTS
The non-functional requirement for the Hospital Management Software should be as
below: -

NFR_1.1.0: - Since the application is a web-based application hence it should be

compatible with all the browsers like IE, Chrome, Firefox, Safari etc.
NVR_.1.1.1: - The hospital management software should be available 24 * 7 for the
users/Visitors.
NFR_1.1.2: - The webpage should be able to load or send response in 1 second.
Loading of various web pages on navigation to other tabs on the application
shouldn’t take more than 1 second as well.
NFR_1.1.3: - The hospital management system should be able to handle at least a
load of 500 users visitors at the same time.

System Requirement:
Usability: - The web-based hospital management software application should be user friendly.
Navigation of the various tabs should be easy to understand so that all the stakeholders should
be able to use the application without any Hussle.
Screen Wireframes
Attached are the mock up screens.
Mock_Up_Screen_1.j
pg

Mockup_Scree_2.jpg