Professional Documents
Culture Documents
Lee Byung-Chul founded Samsung as a trading company in a city called Taegu in 1938 and it
became an electronics company in the 1960s. For over 83 years, Samsung acquired different
organizations that helped its expansion in technology making it one of the most recognizable
names in the technology industry.
Did you know? The meaning of the company name is “three stars” where three symbolize
“something powerful”.
This employee handbook contains the key policies, benefits, and other information you will
need.
We are excited to work with you and see you grow with us. Together let's inspire the world, and
create the future!
Policy
Punctual and regular attendance is an essential responsibility of each employee at Samsung.
Employees are expected to report to work as scheduled, on time, and prepared to start working.
Employees also are expected to remain at work for their entire work schedule. Late arrival, early
departure, or other absences from scheduled hours are disruptive and must be avoided.
Absence
“Absence” is defined as the failure of an employee to report for work when he or she is
scheduled to work. The two types of absences are defined below:
● Excused absence occurs when all the following conditions are met:
○ The employee provides to his or her superior notice at least 48 hours in advance
of the absence.
○ The absence request is approved in advance by the employee’s superior.
○ The employee has sufficient accrued paid time off (PTO) to cover the absence.
● Unexcused absence occurs when any of the above conditions are not met. If it is
necessary for an employee to be absent or late for work because of an illness or an
emergency, the employee must notify his or her superior no later than the employee’s
scheduled starting time on that same day. If the employee is unable to call, he or she must
have someone make the call.
An unexcused absence counts as one occurrence for discipline under this policy.
Employees with three or more consecutive days of excused absences because of illness or injury
must give Samsung proof of physician’s care and fitness for duty release before disciplining
under this policy.
Disciplinary Action
Job Abandonment
Any employee who fails to report to work for three days or more without notifying his or her
supervisor will be considered to have abandoned the job and voluntarily terminated the
employment relationship.
EMPLOYEE CONDUCT
Dress Code
We expect you to be clean when coming to work and avoid wearing unprofessional clothes (e.g.
workout clothes.)
As long as you conform to our guidelines, we don’t have specific expectations about what types
of clothes or accessories you should wear.
We also respect and permit grooming styles, clothes, and accessories that are dedicated to
religious beliefs, ethnicity, or disability.
Cyber security and digital devices
This section deals with all things digital at work. We want to set some guidelines for using
computers, phones, our internet connection, and social media to ensure security and protect our
assets.
Internet Usage
- Our corporate internet connection is primarily for business. But, you can occasionally
use our connection for personal purposes as long as they don’t interfere with your job
responsibilities. Also, we expect you to temporarily halt personal activities that slow
down our internet connection (e.g. uploading photos) if you’re asked to.
Cell phone
- We allow the use of cell phones at work. But, we also want to ensure that your
devices won’t distract you from your work or disrupt our workplace. We ask you to
follow a few simple rules:
● Use your cell phone in a manner that benefits your work (business calls,
productivity apps, calendars.)
● Keep personal calls brief and use an empty meeting room or common area so as
not to disturb your colleagues.
● Avoid playing games on your phone or texting excessively.
● Don’t use your phone for any reason while driving a company vehicle.
● Don’t use your phone to record confidential information.
● Don’t download or upload inappropriate, illegal, or obscene material using our
corporate internet connection.
Also, you must not use your phone in areas where cell phone use is explicitly prohibited
(e.g. laboratories.)
Corporate email
- Email is essential to our work. You should use your company email primarily for
work, but we allow some uses of your company email for personal reasons.
● Work-related use. You can use your corporate email for work-related purposes
without limitations. For example, you can sign up for newsletters and online
services that will help you in your job or professional growth.
● Personal use. You can use your email for personal reasons as long as you keep it
safe, and avoid spamming and disclosing confidential information. For example,
you can send emails to friends and family and download ebooks, guides, and
other safe content for your personal use.
Social media
- We want to provide practical advice to prevent the careless use of social media in our
workplace. We address two types of social media uses: using personal social media at
work and representing our company through social media.
Conflict of interest
When you are experiencing a conflict of interest, your personal goals are no longer aligned with
your responsibilities towards us. For example, owning stocks of one of our competitors is a
conflict of interest.
In other cases, you may be faced with an ethical issue. For example, accepting a bribe may
benefit you financially, but it is illegal and against our business code of ethics. If we become
aware of such behavior, we will lose our job and may face legal trouble.
For this reason, conflicts of interest are a serious issue for all of us. We expect you to be vigilant
to spot circumstances that create conflicts of interest, either to yourself or for your direct reports.
Follow our policies and always act in our company’s best interests. Whenever possible, do not
let personal or financial interests get in the way of your job. If you are experiencing an ethical
dilemma, talk to your manager or HR and we will try to help you resolve it.
Employee relationships
We want to ensure that relationships between employees are appropriate and harmonious. We
outline our guidelines and we ask you to always behave professionally.
Fraternization
- Fraternization refers to dating or being friends with your colleagues. In this policy,
“dating” equals consensual romantic relationships and sexual relations. Non-
consensual relationships constitute sexual violence and we prohibit them explicitly.
Dating colleagues
- If you start dating a colleague, we expect you to maintain professionalism and keep
personal discussions outside of our workplace.
You are also obliged to respect your colleagues who date each other. We won’t
tolerate sexual jokes, malicious gossip, and improper comments. If you witness this
kind of behavior, please report it to HR.
Dating managers
- To avoid accusations of favoritism, abuse of authority, and sexual harassment,
supervisors must not date their direct reports. This restriction extends to every
manager above an employee.
Also, if you act as a hiring manager, you aren’t allowed to hire your partner to your
team. You can refer them for employment to other teams or departments where you
don’t have any managerial or hiring authority.
Friendships at work
- Employees who work together may naturally form friendships either in or outside of
the workplace. We encourage this relationship between peers, as it can help you
communicate and collaborate. But we expect you to focus on your work and keep
personal disputes outside of our workplace.
Employment of relatives
- Everyone in our company should be hired, recognized, or promoted because of their
skills, character, and work ethic. We would not like to see phenomena of nepotism,
favoritism, or conflicts of interest, so we will place some restrictions on hiring
employees’ relatives.
As an employee, you can refer your relatives to work with our company. Here are our
only restrictions:
Workplace visitors
- If you want to invite a visitor to our offices, please ask for permission from our HR
Manager/ Security Officer/ Office Manager first. Also, inform our [reception/ gate/
front-office] of your visitor’s arrival. Visitors should sign in and show identification.
They will receive passes and will be asked to return them to reception/ gate/front
office once their visit is complete.
When you have office visitors, you also have responsibilities. You should:
Anyone who delivers orders, mail, or packages for employees should remain at our
building’s reception or gate. If you are expecting a delivery, front office employees/
security guards will notify you so you may collect it.
● Ask colleagues to help organize events for another employee (e.g. adoption/birth of a
child, promotion, retiring.)
● Seek support for a cause, charity, or fundraising event sponsored, funded, organized, or
authorized by our company.
● Invite colleagues to employee activities for an authorized non-business purpose (e.g.
recreation, volunteering.)
● Ask colleagues to participate in employment-related activities or groups protected by law
(e.g. trade unions.)
COMPENSATION
Salaries and wages are the main strategies that Samsung Electronics practices in terms of
compensating its employees. The salary is associated with the designation of an employee
linking their job responsibilities and other special tasks. There is a common practice of non-
compensation benefits that Samsung Electronics offers from time to time to their employees
based on their new performance.
Cash compensation is about minimum wages and incentives while provided by Samsung are
income protection and work/life balance of the employees. The cash compensation of Samsung
is delivered in the form of basic wage/salary and performance-based incentives.
The compensation of employees is determined by group profit sharing partially. Profit-sharing
gives out to employees in the form of cash or stock. Other than that, Samsung makes an effort in
providing various benefits to the employees because Samsung focuses on talent engagement.
Samsung provides income protection to its employees and assists employees’ health, children’s
education, mortgage, and after-retirement. Samsung provides national pension schemes, health
insurance, industrial accident insurance, employment insurance, and medical expense support.
BENEFITS
Samsung employees enjoy benefits such as competitive pay and rewards, quality health, financial
and other benefits, and holistic well-being programs
Healthcare
● Medical
Samsung provides access to a multitude of medical plans which all include prescription
coverage and wellness resources to keep you balanced.
● Dental
Flexibility is a key feature of our dental plans, giving you the freedom to choose from a
long roster of dentists.
● Vision
Our extensive network means Samsung employees can choose from excellent partners to
find the perfect fit.
● FlexTime
Flex or change your start and end times within specified “core hours” while still working
a standard workday.
● FlexPlace
Regular full-time and dispatched employees can work from home or an alternate location
up to four times per month.
● FlexYourFriday
Leave the office early on Fridays during the summer months for a jump start to the
weekend.
Financial Wellness
● Health Savings Account
Save funds for health care expenses with an impressive tax advantage and investment
options, which you can keep even if you leave Samsung.
● Milk Stork
Samsung partners with Milk Stork to provide parents everything they need to get
breastmilk home while traveling on business.
Incentives
● Fitness reimbursement
Focus on your fitness with reimbursement for your gym membership, personal fitness
training, group exercise classes or a Cubii.
● Annual physical
Visit your doctor for your annual physical with no co-pay – and an added paid incentive
from Samsung.
● Preventative screenings
Samsung provides an incentive for biometric screenings, PSAs, pap smears and
mammograms to support long-term health.
● Lifestyle management
Enroll in select lifestyle management programs and get reimbursed for courses on stress
management, tobacco cessation and more.
EMPLOYEE CLASSIFICATION
Introduced below are the job classification with the roles and responsibilities of the various
teams and departments of Samsung C&T’s Engineering & Construction Group.
Project Management
Manages the design, purchasing, construction, HSE, and quality requirements across all project
phases from planning to execution, commissioning, completion, and post-completion and is
responsible for forming and managing project teams.
(Process Manager, Project Manager, Engineering Manager, etc.)
Design Engineering
Sets the project objectives for the entire order→design→construction process in consideration
of the specific requirements and/or conditions of the given project and creates designs that
have been optimized in terms of cost, design, and quality.
(Building, Civil Infrastructure, Plant, or Residential Designer, Tech Support Personnel,
Residential Product Developer, etc.)
Estimation
Determines the optimal cost of a given project based on precision analysis of internal and
external factors and in-depth and comprehensive simulations across the entire project.
(Building, Civil Infrastructure, Residential, or Plant Estimation)
Construction
Manages construction, design, process, cost, quality, safety, environment, and vendor/supplier
aspects of the project with a thorough understanding of all construction stages and
requirements from start to finish.
(Building, Civil Infrastructure, Machinery, Electrical, or Landscape Construction)
Management Support
Draws from a comprehensive understanding of business and subject-matter expertise to
propose optimal business strategies and provide all manners of business support.
(Accounting, HR, Finance, Site Management, Purchasing, Legal, PR, Corporate Strategy,
etc.)
Work Environment
Performance Evaluation
Every Samsung Galaxy smartphone out there comes with Samsung's Knox. The Knox layer is a
military defense-grade security system that helps protect smartphones from malware and remote
attacks. This mobile security system from the chip up is trusted by many governments
worldwide.
Samsung outsources the processing of personal information to third parties to provide services.
Personal information processing is outsourced to each service provider, only to the extent that
this will be necessary to provide each service individually.
● Samsung respects the privacy of current and former employees and treats all information
with confidentiality and integrity.
● Except for the following three occasions, employee consent shall always require to before
sure of personal information:
- When a legal representative cannot express intention or give prior consent, and when
the information is deemed necessary for the imminent benefit of one’s life and property.
I understand and agree that no person other than the Executive Director may enter into an
employment agreement for any specified period of time, or make any agreement contrary to the
Company's stated employment-at-will policy.
Since, the information, policies, and benefits described herein are subject to change at any time, I
acknowledge that revisions to the handbook may occur, except to the Company's policy of
employment-at-will. All such changes will generally be communicated through official notices,
and I understand that revised information may supersede, modify, or eliminate existing policies.
Only the President of the Company has the ability to adopt any revisions to the policies in this
handbook.
Furthermore, I understand that this handbook is neither a contract of employment nor a legally-
binding agreement. I have had an opportunity to read the handbook, and I understand that I may
ask my supervisor a or any employee of the Human Resources Department any questions I might
have concern the handbook. I accept the terms of the handbook. I also understand that it is my
responsibility to comply with the policies contained in this handbook, and any revisions made to
it. I further agree that if I remain with the Company following any modifications to the
handbook, I thereby accept and agree to such changes.
I have received a copy of the Company's Employee Handbook on the date listed below. I
understand that I am expected to read the entire handbook. Additionally, I will sign the two
copies of this Acknowledgment of Receipt, retain one copy for myself, and return one copy to
the Company's representative listed below on the date specified. I understand that this form will
be retained in my personnel file.
__________________________________ __________________
Signature of Employee Date
__________________________________
Employee's Name - Printed
__________________________________ __________________
Company Representative Date