Professional Documents
Culture Documents
Chapter-9
Introduction to E-mail
a. Name the different programs that are used to create and manage an email.
Answer: Windows mail, outlook, Hotmail, Gmail etc.
Answer: Email is the most popular service of internet. Email enables us to electronically
exchange messages with other internet users, wherever they may be. A computer, modem or
network connection and an email address are needed for using an email.
i. Email account : You must have an email account to use email service. Email account
is provided by the companies which provide email service like - yahoo.com, gmail.com,etc.
ii. Email address: You can send email messages anywhere around the world if you have
an email address. An email address is a combination of a username and a domain name
identifies the user so that he or she can receive messages.
iii. Packets: It's are the small chunks which are broken by the internet, while sending the
email message from to another. Each packet contains the address of the destination computer.
The messages are put back together to form the email message, when this message reaches the
designated computer.
iv. Bounced message: Message that returns to you because it cannot reach its destination,
is called a bounced message.
v. Signature: You can add information about yourself at the end of every message you
send, through an email program. This is called signature.
e. Differentiate between:
i. CC and BCC
ii. Reply and reply to all
i. As soon as possible :
ASAP