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Student Name: Harsimran Preet Singh

Student ID:
SAE6788

Assessment Summary
SITXWHS003 – Implement and monitor work
Unit Details
health and safety practices

This is a summative assessment, which requires


Assessment Type each student to have adequate practice prior
to undertaking this assessment

Assessment 1 Written Questions

Assessment 2 Case Study


Assessment Methods
Assessment 3 Project

Assessment 4 Role Play

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Contents

Assessment information..................................................................4
Purpose..................................................................................4
Unit description.............................................................................4
Key competencies....................................................................4
Foundation skills.................................................................................4
Performance evidence...............................................................5
Knowledge evidence.................................................................5
Assessment Conditions...................................................................8
Pre-requisites...............................................................................8
Terminology used..........................................................................8
Completing the assessments/Expectations........................................8
Assessment..................................................................................9
Summary of assessment methods and tasks.....................................9
Instructions ............................................................................11
Required resources......................................................................11
Reasonable adjustment................................................................11
Plagiarism policy.........................................................................11
Academic appeals...................................................................12
Reassessment process..................................................................12
Assessment records..........................................................................13
Declaration............................................................................13
Assessment submissions and contact details...................................13
Assessment 1 – Written Questions.......................................................................16
Instructions for Students ............................................................16
Assessment 2 – Case Study...........................................................41
Instructions for Students: .........................................................................41
Resources required for assessment......................................................................41
Instructions ..........................................................................................42
Assessment 3 – Project and Role-play.........................................48
Instructions for Students: .........................................................................48
Instructions for Assessor ...........................................................................49
Resources required for assessment......................................................................49
Performance Observation Checklist and Assessment Outcome – Assessment 3,
Task A..............................................................................................................55

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Assessment 4 – Role Play...............................................................61


Instructions for Students: .........................................................................61
Resources required for assessment.................................................................61
Observation Task..................................................................................62
Appendices..........................................................................................64

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Assessment information
Purpose This document represents the main assessment instrument for the unit of
competency SITXWHS003 – Implement and monitor work health and safety
practices
Unit description This unit describes the performance outcomes, skills and knowledge
required to implement predetermined work health and safety practices
designed, at management level, to ensure a safe workplace. It requires the
ability to monitor safe work practices and coordinate consultative
arrangements, risk assessments, work health and safety training, and the
maintenance of records.

The unit applies to all tourism, travel, hospitality and event sectors and
to any small, medium or large organisation.

It applies to those people who operate independently or with limited


guidance from others. This includes supervisors and departmental
managers.

This unit incorporates the requirement, under state and territory work
health and safety (WHS) legislation, for businesses to take a systematic
approach to managing the safety of their workers and anyone else in the
workplace.

No occupational licensing, certification or specific legislative


requirements apply to this unit at the time of publication.
Key 1. Provide information on health, safety and security
competencies 2. Monitor safe work practices
3. Coordinate consultative arrangements for the management of health,
safety and security issues
4. Implement and monitor health, safety and security training
5. Maintain WHS records and reports
Foundationskills Reading skills to: Locate information in menus and standard recipes in
order to determine food preparation requirements.
Oral Listen and respond to colleagues’ specific enquiries or
communication problems.
skills to:
Numeracy skills to: Calculate the number of portions.

Determine cooking times and temperatures.


Teamwork skills to: Ensure that individual contributions to the plating of a
dish supports timely and quality food service.
Self-management Apply safety procedures when working in the kitchen.
skills to:
Deal with pressure of work and kitchen conditions.

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Performance Evidence of the ability to:


evidence  implement and monitor adherence to workplace health and safety
procedures in three of the following real or simulated situations:
o evacuation of staff and customers
o security management of cash, documents, equipment, keys or
people
o handling chemicals and hazardous substances
o hazard identification and reporting
o incident and accident reporting
o risk assessment and reporting
 coordinate consultative processes for managing the above workplace
health, safety and security issues
 coordinate risk assessments, WHS training, and the maintenance of
records relating to above situations
 monitor the effectiveness of the WHS system and identify:
o required adjustments
o staff training needs
 demonstrate management practices that must be implemented for
compliance with state or territory occupational health and safety
(OHS) or WHS legislation during above situations
Knowledge  primary components of relevant state or territory OHS or WHS legislation:
evidence o actions that must be taken for legal compliance
o employer responsibilities to provide a safe workplace
o requirement to consult, and acceptable consultation mechanisms
o requirements for the use of WHS representatives and
committees, and their roles and responsibilities
o requirements for hazard identification, risk assessment, risk control
and acceptable mechanisms
o requirements for record keeping and acceptable record
keeping mechanisms
o requirement to provide information and training
o employee responsibilities to ensure safety of self, other workers
and other people in the workplace
o employee responsibility to participate in WHS practices
o ramifications of failure to observe OHS or WHS legislation
and organisational policies and procedures
 specific organisation:
o full content of WHS policies and procedures; and
consultation, hazard identification, risk assessment and
reporting documents
o methods used for WHS consultation, hazard identification and
risk assessment
o options for the provision of training:
 coaching or mentoring in safe work practices
 formal training programs in safe work practices
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o hazard identification, risk assessment and control

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o WHS policy and procedure induction


o WHS representative or committee
o provision of information, fact sheets and signage to ensure safe
work practices
 WHS information:
o consultative arrangements for WHS
o employee roles and responsibilities in WHS management practices
o legal obligations and ramifications of failure to comply
o location of first aid kit and emergency evacuation plan
o WHS training information and updates
o policies:
 overall approach of organisation to WHS
 participation of personnel in WHS management practices
 responsibilities of employees to ensure safety
o procedures
o specific risk control measures relevant to the workplace
o specific regulations and codes of practice
o use of:
 hazard identification reporting documents
 risk assessment template documents
 consultative processes:
o a diary, whiteboard or suggestion box used by staff to report issues
of concern
o fact sheets to fully inform personnel about WHS rights
and responsibilities
o formal WHS representatives and committees
o formal meetings with agendas, minutes and action plans
o informal meetings with notes
o WHS discussions with employees during the course of each
business day
o recording issues in a management diary
o regular staff meetings that involve WHS discussions
o seeking staff suggestions for content of WHS policies and procedures
o special staff meetings or workshops to specifically address WHS issues
o staff handbook containing WHS information
o surveys or questionnaires that invite staff feedback on WHS issues
 time requirements for hazard identification:
o when changes to the workplace are implemented:
 before the premises are used for the first time
 before and during the installation or alteration of any plant
 before changes to work practices are introduced
o when any new information relating to health and safety
risks becomes available
 required WHS records and reports:
o consultation
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o hazard identification
o incident and accident notifications to WHS regulatory authorities
o incident or accident, near miss reports and related statistics
o monitoring reports and recommendations for change:
 agendas for and minutes of meetings
 committee members
 consultation decisions and follow-up actions
 consultation processes
 diaries of meetings
 WHS information provided to personnel
 risk controls
 safe work practices
o risk assessments
o risk control actions
o training action plans
o training undertaken

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Assessment Skills must be demonstrated in the workplace. This can be:


Conditions  an industry workplace
 a simulated industry
environment Assessment must
ensure access to:
 computers, software programs, printers and communication technology
used to administer the implementation and monitoring of a WHS system
 relevant state or territory WHS legislation
 current plain English regulatory documents distributed by the local WHS
government regulator
 codes of practice and standards issued by government regulators or
industry groups
 WHS information and business management manuals issued by industry
associations or commercial publishers
 current commercial WHS policies and procedures
 operational team for which the individual coordinates WHS
management practices; this can be:
o teams in an industry workplace who are assisted by the individual
during the assessment process; or
o individuals who participate in role plays or simulated activities, set
up for the purpose of assessment, in a simulated industry
environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’
requirements for assessors.
Pre-requisites NIL
Terminology The following terms are used in each assessment task to guide the
used student and assessor as to what is expected from each assessment task:
1. Instructions: Provides a brief description about the assessment task
and broadly indicates what the Student is required to do.
2. Conditions of assessment: Outlines the conditions in which the
assessment must be undertaken. In some cases, it will give options
for the student about what to base the assessment task on and whether
it is practical demonstration or project.
3. Description of task/decision making rules: Advises the student and
the assessor of the task description and the criteria that the assessment
must meet in order for a satisfactory result to be awarded.
4. Due Date - the date on which assessment falls due.
Completing the Assessors must ensure that students completely understand the assessment
assessments/Ex process and various assessment tasks before undertaking the assessments.
pectations This assessment tool is structured in a way that each assessment task
clearly outlines the:
 Instructions for completing the assessment task;
 Conditions in which the assessment must be conducted;
 Evidence that must be presented by the student; and
 Decision-making rules by which the evidence will be judged.

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Every assessment task will require satisfactory completion in order for


students to be deemed Competent. The students will need to adhere to
any guidelines on length of answers required where stipulated. Please note,
a paragraph is three or more sentences.
Assessment Each assessment task has a section for the assessor recording the
assessment outcome as either ‘Satisfactory’ (S) or ‘Not Satisfactory’ (NS).
Once the student satisfactorily completes all assessment tasks, the assessor
will complete the assessment summary cover sheet and record either a
“Competent” (C) or “Not Competent” (NC) outcome.
When awarding any assessment result, assessors must ensure that
feedback for the student is recorded in the spaces provided after each
assessment
task and on the record of assessment outcome.
Summary of The assessment methods that are used in this assessment tool are:
assessment Assessment Method of
Description
methods and Task # Assessment
tasks 1 Questions You are required to answer 40 short answer
questions related to this unit.
2 Assessment There are two tasks in this assessment. The
2: Case student must complete both tasks to the
Study required standard, to complete this
assessment satisfactorily.

Task A
Read the case study and:
 Prepare an incident report
 Prepare a risk assessment

Task B
 Email report and recommendations to
higher authority
Assessment There are five tasks in this assessment. The
3: Project – student must complete all tasks to the
WHS required standard, to complete this
assessment satisfactorily.
information
and Task A
consultation Read the case study and:
 Develop 3 simple hand-outs with
WHS information for staff
Task B
 Conduct a hazard inspection of
a meeting area

Task C
 Organise and conduct a
consultative meeting with staff, about
WHS issues
 Take recommendations from staff
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Task D
 Research training opportunities based
on outcomes of consultation
meeting
 Recommend training to
management
Task E
 Coordinate WHS training

Assessment  The student must participate in a role
4: Role play play with the assessor, based on the
scenario provided.

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Instructions:  You can seek clarification regarding the assessment required to be


done.
 You can ask for reasonable time from Assessor for preparation of project
or Assessment.
 You can seek information on additional reading material and
reference for completion of the assessments.
 If you have any special needs, you can seek assistance from
Assessors depending upon the nature of the need.
 You can seek assistance from assessor while using special diagnostic
equipment
 Review the observation checklist/decision making rules to know what is
expected of you. You may refer to the observation checklist for
observation based assessments at any stage prior to the
commencement of your assessment. You must not refer to this checklist
whilst you are being assessed.
 Your assessor will also explain to you the observation process prior to the
assessment.
Required Each assessment task in this assessment tool outlines specific resources
resources that the student must have access to as part of the assessment process.
Assessors must ensure that students have appropriate access to these
resources before any assessment is conducted.
Reasonable Acumen Education enables reasonable adjustments to be made to
adjustment assessment procedures for students with special needs, such as people with
disabilities or with language or literacy difficulties. Assessing knowledge
is usually assessed through written or oral, short-answer tests where
assessors seek to determine the extent of the student’s knowledge.

Following are some of the examples of adjustments that can be made for
the students:
 Ask questions orally instead of in a written format
 Provide equipment such as text enlargers, image enhancers, and
voice recorders.
 Give the student more time to complete the assessment;, allocate a
different time for completion of the assessment;
 Offer a separate, quiet room.
 Modifying or providing equipment
 Adapting delivery strategies
 Ensuring that course activities are sufficiently flexible, providing
additional support to student where necessary
 Customising resources and activities within the training package or
accredited course
 Monitoring the adjustments to ensure student needs continue to
be
met
Plagiarism Acumen education takes a systemic approach to the treatment of

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policy plagiarism in academic work. The policy is intended to promote honesty


in learning and assessment and respect for the work of others.
Contravention of this policy will result in students being penalized.

Please read the plagiarism policy available in your student handbook and
to be aware of the consequences and to understand your rights and
responsibilities.
Academic  Where a student wishes to appeal an assessment they are required
appeals to notify their assessor in the first instance. Where appropriate the
assessor may decide to re-assess the student to ensure a fair and
equitable decision is gained. The assessor shall complete a
written report regarding the re-assessment outlining the reasons why
assessment was or was not granted.
 If this is still not to the student’s satisfaction the student shall formally
lodge an appeal by submitting a written letter within one week of
receiving the results using the form 10.1 for Complaints and appeals
outlining the reasons for the appeal. They shall lodge this with
student administrations department and the appeal shall be entered
into the ‘complaints and appeals register’.
 The Course coordinator shall be notified and shall seek details from
the assessor involved and any other relevant parties. A decision shall
be made regarding the appeal either indicating the assessment
decision stands or details of a possible re-assessment by another
assessor appointed by Acumen.
The student shall be notified in writing of the outcome with reasons for
the decision. The student shall also be provided the option of activating
the external appeals process if they are not satisfied with the outcome.
The student is required to notify Acumen if they wish to proceed with
the
external appeals process.
Reassessment 1. Student will be assessed as being competent only upon satisfactory
process completion of all the assessments in a unit.
2. If a student is not able to demonstrate satisfactory completion of all
of the required assessments of the unit, the result for that unit will
be recorded as Not Competent.
3. If a student has submitted all the tasks and successfully completed
more than 50%* of the assessment tasks for a unit, they will be
provided with specific feedback and invited to re-submit their
assessment.
4. If a student has submitted and not successfully completed more than
50%* of the assessment tasks for a unit, they will be required to
undertake the unit again.
5. In the case of re-submission, the following actions shall occur:
 The student must apply for resubmission within one week of the
result is made available to him/her. This means that the student is

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responsible to acknowledge that he/she has received the result


and

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has been deemed NC for the units of competency undertaken.


 Reassessment may need to be arranged every weekend on
Saturday evenings in order to minimize disruption.
6. If a student is assessed as “Not Competent’ after the resubmission, he or
she will be identified as a student-at-risk and an Academic
Performance Improvement (API) Plan will be created during an
Intervention Strategy Meeting between the Acumen’s Operations
Manager, Trainer & Assessor and student. The date for a third
assessment will be nominated by the student in consultation with Trainer
& Assessor, but should be no longer than 1 month from the previous re-
submission date.
7. One re-submission is allowable per unit per student free of cost.
Additional re-submissions will be charged at $200.

If the student remains ‘Not Competent’ after a third re-submission, he


or she will be notified that this result is final and he or she will be unable
to successfully complete the course in which they are enrolled at this point.

* Due to the variance in the amount of work completed for each


assessment task in a unit, 50% will be determined by the number of
assessment tasks submitted as opposed to the amount of evidence
submitted.
Assessment We are required to retain a copy of your assessment and all other
records evidentiary records. If you require a copy of this assessment
submission please be sure to copy it prior to submitting it to us.
Declaration You must sign the student declaration confirming the authenticity of
your submitted work, understanding the requirements to complete the
assessment tasks and that the assessment process including the provisions
for re-submitting and academic appeals were explained to you and that
you understand these processes on the assessment summary cover sheet.
Acumen Education cannot assess any submitted work until the
declaration
is received.
Assessment You must submit this completed assessment tool to your trainer on the due
submissions and date. Please feel free to contact us if you have any questions regarding the
contact details assessment process:
Phone: 03 9044 6402/03 84151244

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For Assessor Only -ASSESSMENT COVER SHEET


This form is to be completed by the assessor and used as a final record of student competency.
All student submissions including any associated checklists (outlined below) are to be attached to this cover sheet before placing
on the students file. Student results are not to be entered onto the Student Database unless all relevant paperwork is completed
and attached to this form.
Student
Student Name: Harsimran Preet Singh ID No: SAE6788
Contact
Email: Harsimranpreet1303@gmail.com number: 0433668770
Unit Code &
SITXWHS003 – Implement and monitor work health and safety practices
Title
First Submission 

Result
Please attach the following documentation to this form S = Satisfactory
NS = Not Satisfactory

Assessment 1  Written Task S | NS

 Part A – Case Study S | NS


Assessment 2
 Part B – Report S | NS
Assessment 3  Task A – Project S | NS

 Task B – Observation – Hazard Analysis S | NS

 Task C – Observation – Role-play S | NS

 Task D – Meeting minutes S | NS

 Task E – Observation S | NS

Assessment 4  Observation S | NS
Final Assessment Result for this unit
(Student will be assessed as being
competent only upon satisfactory  Competent  Not Competent (Comments)
completion of all the above mentioned
assessments)
The Evidence provided is:

 Valid  Sufficient  Authentic  Current

Student Declaration:
I acknowledge that I understand the requirements to complete the assessment tasks. The
assessment process including the provisions for re-submitting and academic appeals were explained
to me and I understand these processes. I understand the consequences of plagiarism and confirm
that this is my own work and I have acknowledged or referenced all sources of information I have used
for the purpose of this assessment.

Harsimran Preet
Student’s Signature: Date: / /
Final feedback

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Assessor: I declare that I have conducted a fair,


Signature:
valid, reliable and flexible assessment with this
student, and I have provided appropriate feedback.
Date: / /

Administrative use only

Entered onto Student


Management Database
Date Initials
USE FOR REASSESSMENT ONLY

Assessment Task No/s

Components

Competent - C Not Competent - NC


Result of Reassessment
(Please circle the Final Assessment Outcome)

Feedback to Student
Please provide general feedback on the Student’s performance.

Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student,
and I have provided appropriate feedback.

Trainer/Assessor Signature Date

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Assessment 1 – Written Questions

Instructions for Students:

 This is the first of the four assessment tasks you must complete satisfactorily to be deemed
competent in this unit.
 In this task, you must answer forty questions that cover the knowledge requirements of
this unit.
 Read the Assessment description carefully.
 Assessment may be submitted in Microsoft Word format or may be handwritten.
 Clearly label your work with your name, unit code, unit title, Assessment Task and
respective Question number with the answer to all the documents and sheets that are
attached to your submission.
 Assessment may be completed in your own time and is due one week from the module
end date.
 Acknowledge clearly when and how you are drawing on the ideas or phrases of others.
 Consult your assessor when you are unsure about how to acknowledge the contributions of
others to your thought and writing.
 Read the Plagiarism policy and procedure carefully to understand the consequences
that you could face if your work is plagiarized.
 Seek clarification regarding the assessment required to be done, if you do not understand
the task.
 Ask for reasonable time from Assessor for preparation of project or Assessment.
 Seek information on additional reading material and reference for completion of the
assessments.
 Students with special needs can seek assistance from assessors depending upon the
nature of the need.
 Submit this document along with your assessment work.

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Written Questions

1 How must you report a workplace injury in relation to work cover?

1. report the incident in writing within 48 hours


2. if the situation is high risk call 000
3. notify worksafe immediately
4. confirm if the incident is reportable.

 Satisfactory Not Satisfactory(Comments)

2 List 2 records (OHS/WHS) that must be filled:

1. risk assessment
2. injury register

 Satisfactory Not Satisfactory(Comments)

3 List four things an employer must do in regards to their duty of care.

1. provide information about the hazards and risk from your job.
2. Provide instruction, training and updates to employees on health and safety
3. Consult and co-operate with safety and health representative and employees about safety and health
4. Provide adequate equipments that are required to complete task.

 Satisfactory Not Satisfactory(Comments)


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Under the WHS legislation there are 5 situations when a person conducting a business
4
or undertaking (employer) must consult with workers. List 3 situations.

1. Identify hazards and assessing risks arising from the work carried out or to be carried out
2. Making decisions about ways to eliminate or minimise those risk.
3. Making Decision about the adequacy of facilities for the welfare of workers.
4. Proposing changes that may affect the health or safety of your workers.

 Satisfactory Not Satisfactory(Comments)

5 What is the primary role of an HSR? About 30-50 words

The primary role of a health and safety representative (HSR) is the representation for the employees on the matters
based on health and safety of the employees. The employees are represented in their designated groups.

 Satisfactory Not Satisfactory(Comments)

6 List 3 matters you might discuss as a part of making consultation arrangements.

1. Questions about health and safety


2. Hazards and risks
3. Raise concerns and report problems.

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 Satisfactory Not Satisfactory(Comments)

7 Who should an employer consult regarding workplace safety?

The employer should always consult to the employees or any Health and Safety Representative regarding workplace
safety

✔ Satisfactory Not Satisfactory(Comments)

8 What are the four steps to risk management?

The four steps to risk management are as follow:


1. identify the hazard
2. Assessing the risk
3. Controlling the risk
4. Reviewing the risk control.

Satisfacto Not
ry
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List four situations when you should coordinate scheduled hazard identification
9
activities.

1. When the hazard has already been identified.


2. When there is change in the workplace
3. After occurrence of an incident,accident or illness in the workplace
4. When the tasks have never been done before.

 Satisfactory Not Satisfactory(Comments)

The code of practice for managing WHS risks recommends you undertake a risk
10
assessment in certain situations. List two of these situations.

1. Whenever something happens to alert the employer to the presence of a hazard- for example, an unusual volume of
sickness absence, complaints of stress and bullying, or unusually high staff turnover.
2. When changes occur in the workplace that may impact on the effectiveness of control measures.

Satisfacto Not
ry
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11 Name two risk control measures for the each following potential risks that are specific
to the hospitality industry:
 Employee fatigue
 Burns to hands
 Slips, trips and falls
 Manual handling

 Employee fatigue Allow at least 2 days off following night shift

avoid keeping workers on permanent night shifts.

 Burns to hands Never touch hot surfaces

Maintain distance from hot oil

 Slips, trips and falls Ensure all spills are cleaned immediately

clean up the spills immediately

 Manual handling use personal protective equipment

utilise mechanical lifting aids or equipment

 Satisfactory Not Satisfactory(Comments)

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12 Provide 2 examples of documentation required for each of the following categories:

Risk Assessment –
1. Risk Register
2. Risk assessment forms

Induction and Training –


1. Attendance sheet
2. Induction form

Inspection –
1. Workplace inspection checklist
2. Inspection checklist

Reporting –
1. Written notification
2. incident report form

Hazardous Substances –
1. Hazard identification report.
2. Current safety data sheet

Management –
1. Members data
2. employee and employer list

 Satisfactory Not Satisfactory(Comments)

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13 List 4 pieces of information that should be recorded as a training record for a staff
member who has undertaken WHS training.

1. Health and Safety policies and procedures


2. Standard operating procedures
3. Organizational code of conduct
4. Training and induction records.

 Satisfactory Not Satisfactory(Comments)


14 List 4 different methods of WHS training.

1. Computer led
2. Computer based training
3. E- learning a very popular method too
4. Hands on Training-cross training

 Satisfactory Not Satisfactory(Comments)

15 Provide 2 instances of when you must provide WHS training to your staff.

1. If someone has identified a hazard and didn't report the hazard to manager or didn't eliminated by himself on time.
2. When there is need to improve the safety standards.
3. When the staff demands for it to improve their knowledge about WHS.

 Satisfactory Not Satisfactory(Comments)

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What are the employee’s duties and obligations under WHS legislation in about 70-100
16
words?

The employee's duties and obligations under WHS legislation includes taking reasonable care of own health and safety.
Taking care of health and safety of any worker who may be affected their action at the workplace and cooperating with the
employer or any action taken that complies with requirement of the legislation. Comply with the applicable health and
safety standards and wear and use appropriate protective equipment while working. Also, refusing work that puts them in
immediate danger or serious harm is include in his duties

 Satisfactory Not Satisfactory(Comments)

What are the ramifications of failure to observe OHS Or WHS Legislation in Victoria
17
in about 50 words?

1. penalties and on spot fines


2. Cancellation of license
3. imprisonment

 Satisfactory Not Satisfactory(Comments)

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18 List 4 possible steps you could take if you observed a staff member not complying with
your company’s WHS practices, or a hazard control measure was not working
properly.
1. stop him or her to work immediately.
2. Show him or her to perform that task
3. if he keeps on doing report to manager
4. give training if needed.

 Satisfactory Not Satisfactory(Comments)

19 How would you form an OHS/WHS committee? about 20 words

1. Establish the functions of the WHS Committee


2. Define Committee Membership
3. Start the elections
4. Establish Designated work groups where needed.
5. General advice warning

 Satisfactory Not Satisfactory(Comments)

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How can you report workplace hazards in the workplace? What forms of
20
communication must be used? List 2

1. A verbal report to a supervisor.


2. Completing a Hazard Report form
3. raising the issue at a staff meeting.

 Satisfactory Not Satisfactory(Comments)

21 When must an incident report be filled in and who should it be submitted to?

Any health and safety incidents or workplace accident should first be reported to your supervisor as soon as possible,
whenever any incident or accident occurs at workplace.

 Satisfactory Not Satisfactory(Comments)

Why is it important to train staff in OHS/WHS procedures relevant to their work area?
22
About 20 words

If all staff knows OHS/WHS procedures then they will follow the procedure and know what to do in the cases. When
they find any hazard and also will try to eliminate it or reported it to the committee.

 Satisfactory Not Satisfactory(Comments)

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23 List 3 common types/topics of OHS/WHS training commonly offered to hospitality staff?

1. Training regarding manual handling.


2. Training related to slips, trips and falls
3. Training related to overcoming and avoiding workplace fatigue

 Satisfactory Not Satisfactory(Comments)

List 3 pieces of information you would include on a hazard analysis and/or risk
24
assessment form?

1. Type of hazard
2. possible solution
3. Control measures to reduce risk

 Satisfactory Not Satisfactory(Comments)

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25 Name the WHS legislation, regulation and at least five codes of practice that every
hospitality worker must comply with in your state?

Work Health and Safety Act 2011

The five codes of practices are:


1. Managing risk of hazardous chemical in the workplace.
2. Managing the risk of falls to workplace.
3. How to manage work, health and safety risks
4.Labeling of workplace hazardous chemicals
5. Managing the work environment and facilities

 Satisfactory Not Satisfactory(Comments)

a. Why is it important to deliver OHS/WHS training to all staff as part of their


induction?
26 b. Briefly describe five topics that should be included in OHS/WHS induction to
all staff.

(a) Delivering work health and safety (WHS) induction program is an important part of the development of a positive
workplace health and safety culture for an organisation. It helps introducing new employees to the general safety
obligations, policies and procedures of your organisation.

(b) 1. Hazard and risk in workplace


2. personal protective equipment, which may require additional training
3. Safe work practices
4. work health and safety legislation
5. emergency procedures
6. emergency exits.

 Satisfactory Not Satisfactory(Comments)


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27 How can you coordinate participation in WHS issues? Provide 4 examples:

1. Talk to each other about WHS matters.


2. Seek and share views and information
3. Listen to their concerns and raise your concerns
4. Consider what your workers say before you make decisions.

 Satisfactory Not Satisfactory(Comments)

28 List the topics a hotel must have within their OHS/WHS policies and procedures.

1. Hazards and risks in your workplace.


2. Safe work practices.
3. Work health and safety legislation
4. Emergency procedures: emergency exits
5. First aid and other emergency contacts.

 Satisfactory Not Satisfactory(Comments)

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29 What are the consequences to a business if there is a workplace injury? About 20-40
words

1. Compensation to the worker


2. Legal prosecutions
3. Frequent injuries can lead to cancellation of license.

 Satisfactory Not Satisfactory(Comments)

What are the requirements for recording and following up on WHS suggestions
30
from Staff? How can this be done? Explain in about 70-80 words

Considering WHS suggestions from the staff, it is always important to conduct a formal meetings between staff and
managers and discuss different issues in implementing the WHS legislation in the workplace. Formal handouts can be
made and distributed between the participants other major requirements for recording WHS suggestions and feedback
from the staff can be: suggestion form, feedback letter , and other written document from the staffs such as emails, texts
and so on.

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31 Describe the WHS information that a hospitality business should provide as part of an
induction? 5 points

1. Manual handling techniques


2. Safety procedures while cleaning
3. Cleaning and sanitizing checklist
4. Compensation details after a workplace injury.
5. Health and safety procedures while handling harmful chemicals.

 Satisfactory Not Satisfactory(Comments)

32 For each of the following consultative processes, explain when they might be used:

Workplace Management Diary / Day Book -


This is used when we are to check the daily work process and schedule for various activities

Whiteboard in dry storeroom -


It is used to write stock, stock to order etc.

Suggestion Box –
It is used to give suggestion regarding any improvement.

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33 Give 3 reasons you should monitor the effectiveness of training programs?

1. Develop credibility
2. improve your programs
3. Meet owners expectations

 Satisfactory Not Satisfactory(Comments)

For each of the following categories, explain which records and reports should be
34
kept and why:

WHS meetings -
1. Safety training records.
2. accident and injury register
WHS Committee -
1. information of members.
2. Minutes of safety committee

Consultation Decisions –
1. Audits and reviews
2. Result of the decision

WHS Inductions -
1. Signature sheet
2. induction checklist

Risk Assessments –
1. Risk assessment form
2. Incident report

WHS Training -
1. topic covered
2. list of attendes
3. policies and procedure.

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If you uncover non-compliant situations or procedures, which of the following actions


35
should you take? Indicate your responses by mentioning true or false.

True False
Approach the staff member at the next weekly meeting F

Point out what they are doing wrong as well as any safety T
implications
Show them your written SOP, policy or procedure and how they T
should follow them
T
Make sure they understand how to do the task safely

Organise training for the staff member if required T

Complete any paperwork, e.g. incident report form, near miss


T
form,
updated risk assessment
Point out the unsafe action to any manager or staff member that T
might be affected
If a staff member continues to not follow safe work practices make a
F
note of it and get other staff to do their work.

 Satisfactory Not Satisfactory(Comments)

36 List the steps of the hierarchy of controls used for controlling risks. Provide an example
for each control:

1. Elimination: Physically remove the hazard


2. Substitution: Replace the hazard.
3. Engineering controls: Isolate people from the hazard
4. Administrative controls: Change the way people work.
5. Personal protective equipment: Protect the worker with PPE.

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37 Where should WHS records and reports be kept?

1. Display policies on your noticeboard.


2. Keep the register fo the chemicals used on your work site printed out in their main storage areas together with the
Safety Data Sheets

 Satisfactory Not Satisfactory(Comments)

Which of the following are legitimate forms of consultation in the workplace? Tick Yes
38
or No

Yes No

Formal meetings with agendas, minutes and action plans y

Informal meetings such as at beginning or end of shift n

Staff survey and questionnaires y

Fact sheets about WHS displayed around the workplace n

Incident report template y

WHS rep or committee y

On the job WHS discussions y

WHS legislation y

Staff meetings about or including WHS y

Employee handbook with WHS content n

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39 What are five situations when a hazard identification and risk assessment should be
carried out?

1. During inspections
2. after incidents
3. When purchasing a new equipment
4. When responding to workplace incidents
5. When starting a new business or purchasing a business.

 Satisfactory Not Satisfactory(Comments)

Indicate whether the following statements in regard to WHS training and records are
40
true or false:

True False
Businesses have a duty to conduct regular training to ensure safe t
operations
Refresher training for WHS needs should be conducted every two f
years
WHS requirements should feature on business meetings agenda to t
ensure workers welfare
WHS policies must be explained to new workers within a fortnight of t
starting in the business
Risk assessment is necessary and results must be filed in risk t
assessment register documents
Lists of plant and equipment must include maintenance and t
inspection schedules
t
Hazardous substances should be recorded in an inventory

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Comments if the answer is not satisfactory


This form is completed by the assessor and used for comments if the answer is not
satisfactory
Q.no Comments

Question 1:

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Question 11:

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Question 23:

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Question 34:

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Question 35:

Question 36:

Question 37:

Question 38:

Question 39:

Question 40:

Based on the Comments above Please Redo / Rewrite those particular answers and
resend your Completed Reassessment for correction

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Assessment Outcome – Assessment 1

Student name Harsimran Preet Singh


Unit and Task
SITXWHS003 Implement and monitor work health and safety practices
being assessed
Course name and
title
Feedback / Comments:

Result:  Satisfactory  Not Satisfactory  Not Assessed


Assessor Declaration:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this student,
and I have provided appropriate feedback.

Assessor Name:

Assessor Signature: Date: / /


Student Declaration:
I have read and agree with this assessment record.

Student Signature: Harsimran Preet Date: / /

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Assessment 2 – Case Study

Instructions for Students:

 This is the second of the four assessment tasks you must complete satisfactorily to be
deemed competent in this unit.
 There are two tasks in this assessment. The student must complete both tasks to the
required standard, to complete this assessment satisfactorily.
Task A
 Read the case study and:
 Prepare an incident report
 Prepare a risk assessment
Task B
 Email report and recommendations to higher authority
 Your assessor will assess you in this task and record and assess your performance in
the Performance Checklist for this task.
 Read the Assessment description carefully.
 Assessment should be submitted in Microsoft Word format.
 This assessment can be completed in the student’s own time, outside class. Your assessor
will provide you with an email address on which you can submit Task B of this assessment.
 Clearly label your work with name, unit code and unit title to all the documents and sheets
that are attached to your submission.
 Review other resources, tools, job aids that provide guidance related to the task you
are going to perform.
 Acknowledge clearly when and how you are drawing on the ideas or phrases of others.
 Consult your assessor when you are unsure about how to acknowledge the contributions of
others to your thought and writing.
 Read the Plagiarism policy and procedure carefully to understand the consequences
that you could face if your work is plagiarized.
 Seek clarification regarding the assessment required to be done, if you do not
understand the task.
 Ask for reasonable time from Assessor for preparation of project or Assessment.
 Seek information on additional reading material and reference for completion of the
assessments.
 Students with special needs can seek assistance from assessors depending upon the
nature of the need.
 Submit this document along with your assessment work.

Resources required for assessment:

The assessor must ensure that the following resources are made available to students, for
assessment:

 Email Address for assessor

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Instructions

There are two tasks in this assessment. The student must complete both tasks to the required
standard, to complete this assessment satisfactorily.

Task A
Read the case study and:
 Prepare an incident report
 Prepare a risk assessment

Task B
 Email report and recommendations to higher authority

Read the following case study and complete the tasks that follow.

Scenario
You are a chef in Pesto, a busy restaurant.

This morning, at 10:35 am, there was fire in the kitchen. The reason was the restaurant had
not followed the cleaning schedule of the deep fryer. This had resulted in grease build-up
in the hoods and ducts. When the grease caught fire, the fire spread swiftly throughout the
kitchen.

The kitchen exhaust had also not been maintained according to schedule. You had been
asking for a regular kitchen filter cleaning service, but that wasn’t implemented, which caused
the exhaust to work poorly. As a result, the kitchen filled up with smoke. One cook on
your team, John, suffered minor burns and smoke inhalation.

The fire was put out, and John was taken to a local hospital. John’s condition is not severe and
his doctors believe he can go home soon.

The kitchen however, is a mess. Two stoves need repairs, the walls need to be cleaned
and repainted, all food needs to be removed, and electrical wiring needs to be checked.
Most importantly, the restaurant needs to take measures to prevent such incidents in the
future. The fire was the direct result of the staff not following their WHS responsibilities.

You think that cleaning procedures need to be reinforced. You also think additional or
refresher WHS training for staff is necessary.

This is a point you have been trying to raise with the owner of the restaurant, but it has always
been pushed to the back burner.

After the fire, you think it is even more important for the owner to immediately action
your request for WHS training for staff.

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Task A

Complete the following reports based on the scenario above.

i. Complete the incident report below, to submit to Peter Muir, the owner of Pesto’s.

INCIDENT REPORT FORM

1. Time of incident Date: / / Time: 10:35 AM/PM


2. Location of incident
Pesto kitchen

3. Briefly describe the there was fire in the kitchen and this fire was catched due to the reason that the
restaurant had not followed the cleaning schedule of the deep fryer which is very
incident essential for every restaurant. Due to this carelessness This had resulted in grease
build-up in the hoods and ducts. When the grease caught fire, the fire spread
swiftly throughout the kitchen.

4. Describe any injury and John, a person who cook in our team suffered minor burns and smoke
inhalation. When the fire was put out, and then the suffered person was taken
action taken to a local hospital immediately. But unfortunately John condition is not severe
and some doctors believe that he can go home soon.

5. Describe any damage Due to this incident, Two stoves need some repairs, the walls need to be cleaned
and repainted because the fire damage the wall very badly, Apart from that, all
to property and food needs to be removed, and electrical wiring needs to be checked.
action
taken
6. Reported by: Name:
Harsimran Preet Singh
Role: Head Chef
Department:
Date:
7. Reported to: Name:
Peter Muir
Role: (supervisor/OHS officer): Owner
Department:
Date:

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ii. Complete the WHS Risk Assessment form below, use the Risk Matrix given.

Task or Associated Hazard/s Existing Current Any Residual risk


scenario harm Risk risk rating additional rating after
(what could Controls (use Risk controls corrective
go wrong?) Matrix) required measures
(use Risk
Matrix)

The fryers causing minor fryers high fryers need to medium


were not grease build burns, fire currently be cleaned
cleaned up in hoods hazards being twice a week
properly and ducts cleaned
once a
week

the exhaust causing smoke smoke exhaust high exhaust fans medium
fan was not builtup in the inhilation fans are need to be
working kitchen maintaine maintained
properly breathing d once in 6 once every 3
problems months months

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Task B
 Prepare an email to Peter Muir, the owner of Pesto’s (role simulated by your assessor),
which:
o attaches the incident report
o attaches the risk assessment
o includes the corrective actions required following these reports
 In your email, explain:
o that you had previously advised management to procure services but nothing was
done
 Remind the management of:
o employer responsibilities to provide a safe workplace
o actions that must be taken for legal compliance
 You must also ask for investment in additional WHS training for staff.
 This email report to the owner of Pesto’s must be submitted by email to your assessor, at
an address your assessor will specify.
 You must attach electronic copies of the Incident report and risk assessment to your
email, along with the content in the body of the email.
 You must mention your name and Student ID at the head of the email.

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Performance Checklist and Assessment Outcome – Assessment 2, Task A

Student name Harsimran Preet Singh


Unit and Task being
SITXWHS003 Implement and monitor work health and safety practices
assessed
Course name and
title
Assessor name

Did the student: Satisfactory Comments


Complete an incident report that accurately reflected
 Yes  No
the details of the scenario
Conduct a risk assessment that accurately captures
the risks presented in the scenario  Yes  No

Identify WHS training needs in the risk assessment


 Yes  No

Result:  Satisfactory  Not Satisfactory  Not Assessed

Assessor Declaration:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this
student, and I have provided appropriate feedback.

Assessor Name:

Assessor Signature: Date: / /

Student Declaration:
I have read and agree with this assessment record.

Harsimran Preet
Student Signature: Date: / /

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Performance Checklist and Assessment Outcome – Assessment 2, Task B

Student name Harsimran preet singh


Unit and Task being
SITXWHS003 Implement and monitor work health and safety practices
assessed
Course name and
title
Assessor name
Did the student prepare an Email that:(check boxes Comments(if
Satisfactory
applicable) required)
Attaches the incident report  Yes  No

Attaches the risk assessment  Yes  No

Includes the corrective actions required following


 Yes  No
these reports
Includes employer responsibilities to provide a safe
 Yes  No
workplace
Include actions that must be taken for legal
 Yes  No
compliance
Accurately analyses the deficiencies in the WHS
 Yes  No
management of the restaurant
Use data generated from the incident report and risk
assessment to communicate issues with WHS  Yes  No
management

Discusses staff training needs  Yes  No

Proposes specific actions to address these deficiencies  Yes  No

Uses simple formal language and email protocols  Yes  No

Result:  Satisfactory  Not Satisfactory  Not Assessed


Assessor Declaration:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this
student, and I have provided appropriate feedback.
Assessor Name:

Assessor Signature: Date: / /


Student Declaration:
I have read and agree with this assessment record.

Student Signature:
Harsimran preet Date: / /

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Assessment 3 – Project and Role-play


Instructions for Students:

 This is the third of the four assessment tasks you must complete satisfactorily to be
deemed competent in this unit.
 There are five tasks in this assessment. The student must complete all tasks to the required
standard, to complete this assessment satisfactorily.

Task A
Read the case study and:
 Develop 3 simple hand-outs with WHS information for staff
Task B
 Conduct a hazard inspection of a meeting area

Task C
 Organise and conduct a consultative meeting with staff, about WHS issues
 Take recommendations from staff

Task D
 Research training opportunities based on outcomes of consultation meeting
 Recommend training to management

Task E
 Coordinate WHS training

 Some aspects of these tasks can be completed in the student’s own time, outside class.
 This assessment also includes role play and observation, which must be conducted in class.
 Your assessor will assess you in this task and record and assess your performance in
the Performance Checklist for this task.
 Read the Assessment description carefully.
 Assessment may be submitted in Microsoft Word format.
 Clearly label your work with name, unit code and unit title to all the documents and sheets
that are attached to your submission.
 Review other resources, tools, job aids that provide guidance related to the task you
are going to perform.
 Acknowledge clearly when and how you are drawing on the ideas or phrases of others.
 Consult your assessor when you are unsure about how to acknowledge the contributions of
others to your thought and writing.
 Read the Plagiarism policy and procedure carefully to understand the consequences
that you could face if your work is plagiarized.
 Seek clarification regarding the assessment required to be done, if you do not understand
the task.
 Ask for reasonable time from Assessor for preparation of project or Assessment.
 Seek information on additional reading material and reference for completion of the
assessments.
 Students with special needs can seek assistance from assessors depending upon the
nature of the need.
 Submit this document along with your assessment work.
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Instructions for Assessor:

 The project for this unit of competency is found in the student version of the assessment
tool and in the Assessor Guide.
 You must inform the Student that this task is to be completed as part of their assessment
for this unit.
 A timeframe should be set for the completion and submission of the written parts of
this task.
 The written evidence for this task must be assessed against the relevant performance
checklists. The performance must be assessed in performance Checklists, which are to
be completed by the assessor based on student’s performance during the task. Any
additional evidence can be submitted as hard copy.
 On completion of the assessment, mark the student’s answers against the model
answers or assessor guidelines in red, provided in the marking guide below.
 Mark the outcome of this task as either Satisfactory or Not Satisfactory by completing
Assessment Outcome record at the end of the task in the student version of the
assessment tool.
 Students must respond correctly, and to the required standard, to all elements of the task
in order to complete this task satisfactorily.
 This task will form part of the evidence gathered for the overall assessment for this
unit/ cluster.
 Give the student the results of the assessment with feedback and complete the record
of assessment outcomes section on the student version of the assessment tool.
 You and the student must both sign and date the record to validate that the
assessment has taken place, and this should be attached to the student’s work.
 Store copies of the completed and marked assessment according to Acumen’s policy
and procedures.

Resources required for assessment:

The assessor must ensure that the following resources are made available to students, for
assessment:

 Meeting room for hazard inspection and conducting a meeting


 Simulated hazards such as cables in the way of foot traffic, and low light conditions
 Hazard identification checklist template
 Email address for assessor

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Scenario
You have been appointed as the new manager of Pesto’s Restaurant. Your team consists
of four part-time front of house staff on a roster, two full time kitchen staff, and two part-
time kitchen staff on roster.

As restaurant manager, it is your responsibility to provide information and training on


Workplace Health and Safety (WHS) to your staff.

You have decided to conduct an information and training session to ensure your staff are
aware of their rights and responsibilities when it comes to WHS.

To assist with the session, you have decided to develop three information hand-outs,
which you will provide to and discuss with the staff.

You would also like to consult with your staff to identify further training needs for Work Health
and Safety, as you believe that this is a key area for training, particularly for new staff.

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Task A
Develop three simple WHS information handouts to be provided to, and discussed with staff at
the information and training session.

The handouts must:

 be clear and concise, no more than one (1) page;


 well research and accurate in presenting WHS policy and legislation information;
 use simple language that considers social and cultural diversity, and avoids culture specific
and colloquial slang;
 consider race, religion, culture, age and disabilities when referring to any examples;
 use appropriate sized fonts and present well-formatted, grammatically correct information
 use a consistent layout and style across all three

Your handouts must cover the following topics:

Handout 1: Legislation The purpose of this hand-out is to clearly and simply explain
important information about legislation.

Your hand-out should:


Explain the purpose of Work Health and Safety legislation,
including the function of a WHS Act, WHS regulation and WHS
Code of Practice.
Provide an overview of WHS legislation including name of Act,
regulations and examples of code of practice.
Outline key roles and responsibilities under WHS legislation.
Include at least 3 references for further sources of useful
information.
Handout 2: Identifying The purpose of this hand-out is to provide information about
hazards and risk identifying hazards and risk control, and organisational
control in the procedures for dealing with hazards in a hospitality environment.
hospitality environment
The hand-out should also provide information on hazard
identification schedule, which ensures hazards are identified at
times designated by legislation.

You should briefly explain the process of identifying hazards and


risk control and provide 5 common examples of hazards that
may occur in a hospitality/ kitchen environment.

Choose one of the common hazards that you have


identified and include a simple step-by-step procedure for
dealing with that hazard (risk control), using diagrams to
illustrate each step
where possible.
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Your hand-out should also address and explain the hierarchy of


control and how it is to be used in the workplace.
Handout 3: WHS The purpose of this handout is to communicate the ways in which
Consultation staff members can contribute to WHS matters, as well as the
importance of providing feedback on WHS.
Identify and describe realistic ways in which the restaurant team
could bring WHS issues to the notice of management, as well as
how feedback will be actioned.

Task B

You, as the restaurant manager, are going to conduct a meeting with all staff in the
function room, to provide them with the WHS hand-outs and consult them about WHS
processes at Pesto’s Restaurant.

Prior to the meeting, you are to conduct a hazard analysis of the meeting area.

Your assessor will set up the meeting area with two simulated hazards.

You must use the hazard identification checklist included in the appendices to conduct the
inspection, and make recommendations for corrective actions.
Submit your checklist to your assessor at the end of the task.

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Task C
Organise and conduct a 15 minute meeting for the purposes of providing WHS information
to the staff at Pesto’s Restaurant.

The aim of this meeting is to:


 Convey the importance of WHS compliance to all staff
 Discuss the two workplace health, safety and security issues (hazards) you have identified
during the hazard inspection prior to the meeting and consult the staff on:
o how to manage the risk
o if need any training related to these issues was required
 Distribute and discuss the WHS hand-outs you have prepared
 Consult staff on implementing a system for staff to convey WHS issues to management
 Seek staff feedback about any aspects of the information in the handouts that they
would like further training on
Before the meeting, you are to:
 Prepare a meeting agenda with topics you plan to discuss during the meeting (research
a suitable agenda format)
 Make an adequate number of printouts for all staff (8) and your
assessor During the meeting, you must:
 Present the information you have prepared to the group using the following steps:
o An introduction – discuss the purpose of the meeting
 Seek feedback from staff if they need any training related to handling the issues identified
above
o Distribute each of the hand-outs to staff
o Discuss each of the hand-outs with staff
o Seek feedback on the hand-outs you have presented
o Consult with staff about the WHS issues they may have
o Invite the group to contribute their views on current and future WHS management
practices.
o Discuss the types of activities and planning that you are required to follow to
successfully develop and implement a suitable WHS policy and WHS management
system for Pesto’s restaurant
o Ask staff members about their WHS training requirements
 make notes on the feedback provided, and submit them to your assessor in the form of
minutes
You will also be assessed on your ability to:
 build trust and confidence with your team
 clearly present accurate WHS information
 ask questions to confirm understanding of staff
 seek and encourage feedback, especially with regard to WHS training needs
Your assessor will advise you of the date, time and location for the meeting.
Your assessor will organise 8 volunteers to play the roles of staff.
Your assessor will observe you conducting the meeting and record and assess your
performance in the Observation Checklist below.

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Task D

 Based on feedback from the meeting conducted in Task C, you must prepare minutes
of the meeting that:
o note the key areas where staff require training
o note the feedback from staff about WHS related communication procedures
o make recommendations to implement communications procedures o
o research and make recommendations for training opportunities (formal training such as
course, workshop, etc.) to meet the training needs identified
 Next, you must research training options by:
o exploring the range of opportunities there are for providing the training to staff e.g.
in house training, coaching and mentoring, external training, etc.
o Identifying approximate costs and timelines associated with the training
 Send the minutes of the meeting to Peter Muir, the owner of Pesto’s Restaurant (your
assessor) via email to seek approval to organise training the training program you
have recommended.
 Your assessor will specify the email address you must send the minutes to.
 You must mention your name and Student ID at the head of the email.

Task E

Imagine that Peter Muir, the owner, has given approval for your recommended training
option/s.

 Prepare an email to your team outlining the training that will be provided to them, over the
next three months, including the purpose of the training. You must advise staff that you will
provide them further details such as date, time, location and duration, in a week.
 Your email must also summarise the key ideas that were raised in the meeting for
WHS consultation with staff. You must also specify the new opportunities that will be
made available to staff to be a part of the WHS monitoring process.
 You must also invite further contribution from staff, with any new ideas they have.
 Your email must be written in simple yet formal language suitable to a workplace.
 Send this email to your assessor as submission for this task.
 Your assessor will specify the email address you must send the minutes to.
 You must mention your name and Student ID at the head of the email.

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Performance Observation Checklist and Assessment Outcome – Assessment 3, Task A

Student name Harsimran Preet Singh


Unit and Task being
SITXWHS003 Implement and monitor work health and safety practices
assessed
Course name and
title
Assessor name

Did the student: Satisfactory


 Yes  No
Prepare 1 handout on WHS legislation, that is:

 Yes  No
 is accurate in presenting WHS legislation information
 covers employee responsibilities
 Yes  No
 covers employer responsibilities
 Yes  No
 is succinct
 Yes  No
 meets the needs of the intended audience
 Yes  No
 uses language appropriately
 Yes  No
 provides sources for further information
 Yes  No
 Yes  No
Prepare 1 handout on Identifying hazards and risk assessment in the
hospitality environment, that:
 Yes  No
 is accurate in presenting hazard identification and risk
assessment information
 provides a hazard identification schedule, which ensures hazards are  Yes  No
identified at times designated by legislation
 identifies 5 common hazards
 illustrates risk control  Yes  No
 is succinct  Yes  No
 meets the needs of the intended audience  Yes  No
 uses language appropriately  Yes  No
 provide sources for further information  Yes  No
 Yes  No
Prepare 1 handout on WHS consultation, that:  Yes  No

 presents information about WHS consultation methods and  Yes  No


its importance
 identifies at least one realistic way to participate in WHS consultation  Yes  No
 is succinct
 meets the needs of the intended audience  Yes  No
 uses language appropriately  Yes  No
 Yes  No

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Feedback / Comments:

Result:  Satisfactory  Not Satisfactory  Not Assessed

Assessor Declaration:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this
student, and I have provided appropriate feedback.

Assessor Name:

Assessor Signature: Date: / /


Student Declaration:
I have read and agree with this assessment record.

Harsimran preet
Student Signature: Date: / /

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Role Play Observation Checklist and Assessment Outcome – Assessment 3, Task B and
C

Student name Harsimran Preet Singh


Unit and Task being SITXWHS003 Implement and monitor work health and safety
assessed practices
Course name and title
Assessor name
Date of submission
During the role-play the student Satisfactory Comments
performed the following tasks (How did the student demonstrate this?)
to required standards:
Inspect the entire space for  Yes  No
hazards
Correctly identify two hazards  Yes  No
in the meeting room
Make a note of hazards using  Yes  No
the Hazard Identification
Checklist and submitted the
checklist
Introduce the topic and  Yes  No
discussed the purpose of the
meeting.
Distribute a copy of each  Yes  No
hand-outs to all staff
Discuss the content of each of  Yes  No
the hand-outs with staff
Discuss the two workplace  Yes  No
health, safety and security
issues (hazards) identified
during the hazard inspection
prior to the meeting and
consult the staff on:
 how to manage the risk
 if need any training related
to these issues was
required
Seek feedback from staff  Yes  No
about the WHS knowledge gaps
they
may have identified

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Seek feedback on further  Yes  No


training requirements based on
the information in hand-outs

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Invite the group to  Yes  No


contribute their views on
current and future WHS
management
practices
Discuss the types of activities  Yes  No
and planning required for
successfully developing and
implementing a suitable WHS
policy and WHS
management
system for Pesto’s restaurant.
Make a note of all staff  Yes  No
feedback.
Use active listening and  Yes  No
questioning techniques to
confirm own understanding
Clearly invite staff to ask  Yes  No
questions and discuss options
Result:  Satisfactory  Not Satisfactory  Not Assessed
Assessor Declaration:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this
student, and I have provided appropriate feedback.

Assessor Signature: Date: / /


Student Declaration:
I have read and agree with this assessment record.

Harsimran Preet
Student Signature: Date: / /

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Performance Checklist and Assessment Outcome – Assessment 3, Task D

Student name Harsimran Preet Singh


Unit and Task being
SITXWHS003 Implement and monitor work health and safety practices
assessed
Course name and
title
Assessor name
Did the student prepare a minutes of meeting report
Satisfactory Comments
that:
Accurately reflects the outcomes in discussion in the
 Yes  No
meeting, in the minutes of the meeting
Explore the range of opportunities there are for
providing the training to staff and make
 Yes  No
recommendations for training that addresses each of
the training needs identifies
Identify approximate costs and timelines associated
 Yes  No
with the training

Was sent by email to the assessor  Yes  No

Result:  Satisfactory  Not Satisfactory  Not Assessed

Assessor Declaration:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this
student, and I have provided appropriate feedback.

Assessor Name:

Assessor Signature: Date: / /


Student Declaration:
I have read and agree with this assessment record.

Harsimran Preet
Student Signature: Date: / /

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Performance Checklist and Assessment Outcome – Assessment 3, Task E

Student name Harsimran Preet Singh


Unit and Task being
SITXWHS003 Implement and monitor work health and safety practices
assessed
Course name and
title
Assessor name

Did the student: Satisfactory Comments


Shows a clear link between the consultative process
and the outcome, i.e. how the training needs  Yes  No
identified in the meeting are being actioned
Mentions all the training solutions that will be provided  Yes  No

Mentions all the steps that will be taken by


management to make staff an important part of the  Yes  No
WHS consultation process

Invites further contributions from staff  Yes  No

Uses simple formal language and email protocols  Yes  No

Result:  Satisfactory  Not Satisfactory  Not Assessed

Assessor Declaration:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this
student, and I have provided appropriate feedback.

Assessor Name:

Assessor Signature: Date: / /


Student Declaration:
I have read and agree with this assessment record.

Harsimran Preet
Student Signature: Date: / /

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Assessment 4 – Role Play

Instructions for Students:

 This is the fourth of the four assessment tasks you must complete satisfactorily to be
deemed competent in this unit.
 In this task, you must participate in a role play with the assessor, based on the
scenario provided.
 Your assessor will observe you performing this task and record and assess your
performance in the Role-play Observation Checklist for this task.
 Read the Assessment description carefully.
 Review other resources, tools, job aids that provide guidance related to the task you
are going to perform.
 Acknowledge clearly when and how you are drawing on the ideas or phrases of others.
 Consult your assessor when you are unsure about how to acknowledge the contributions of
others to your thought and writing.
 Read the Plagiarism policy and procedure carefully to understand the consequences
that you could face if your work is plagiarized.
 Seek clarification regarding the assessment required to be done, if you do not understand
the task.
 Ask for reasonable time from Assessor for preparation of project or Assessment.
 Seek information on additional reading material and reference for completion of the
assessments.
 Students with special needs can seek assistance from assessors depending upon the
nature of the need.
 Submit this document along with your assessment work.

Resources required for assessment:

The assessor must ensure that the following resources are made available to students, for
assessment:

 A meeting room or classroom set up for one-on-one role play discussion

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Scenario

Last month you had received a risk assessment notification at a catering function, in
which Matt, one of your kitchen assistants, had suffered a minor back injury as a result of
lifting milk crates without using the proper procedure.

Matt is a promising team member, but is known to be very flippant and does not take
things seriously. He has received manual handling training as part of his induction, and again
as part of the refresher training that you had organised as part of the staff WHS consultation.

This week you have once again received an incident report involving Matt. In this latest
incident, he dropped a stock pot with hot water and almost burnt his colleague. The
reason for this was failure to wear appropriate footwear to reduce the risk of slips, trips and
falls. Matt was not wearing the rubber soled work boots he must wear. Instead, he was
wearing sneakers, and tripped on his untied shoelaces, thus dropping the stockpot.

This is the second WHS related incident involving Matt. He was lucky that no one was injured
due to this. However, you are worried about this non-compliance continuing and posing a
hazard to all staff.

After the first incidence of non-compliance at the catering function, you had an informal
meeting with Matt to stress the importance of WHS compliance, and organise training for him.

However, after the second incident, you are required to formally discipline Matt.

You are aware that Matt needs further, mandatory WHS training. However, he is a part
time employee and has another part time job. This means that he cannot participate in
training during the work week. Hence, you have to find a suitable training method for him.

Observation Task

Conduct a meeting with Matt to discuss his non-compliance with WHS training.

During the meeting you must discuss:


 the history of Matt’s non-compliances and what you have done to help him
 consequences of failing to comply with a health and safety duty
 the disciplinary action that can be taken against him
 the action required by him to rectify this non-compliance – i.e. participation in mandatory
training
 Matt’s specific training needs and how training can be adjusted to suit them

Your assessor will play the role of Matt, in this role play.
Your assessor will record and assess your performance in the Role Play Observation Checklist
below.

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Role Play Observation Checklist and Assessment Outcome – Assessment 4

Student name Harsimran Preet Singh


Unit and Task being SITXWHS003 Implement and monitor work health and safety
assessed practices
Course name and title
Assessor name
Date of submission
Satisfactory Comments
During the role-play, the
(How did the student demonstrate
student performed the following
this?)
tasks to required standards:

Identify history of non-compliances  Yes  No


Explain the importance of WHS  Yes  No
legislation and following WHS duty
in the workplace
Explain the legal consequence of  Yes  No
non-compliance with WHS policy
and procedures
Explain the disciplinary action that  Yes  No
can be taken against staff for
continued WHS non-compliance
Discussed staff training needs  Yes  No
Sought feedback from staff about  Yes  No
training preferences
Discussed adjustments to training  Yes  No
solutions based on staff preferences
Used active listening and  Yes  No
questioning techniques to confirm
own understanding
Clearly invited staff to ask questions  Yes  No
and discuss options
Result:  Satisfactory  Not Satisfactory  Not Assessed
Assessor Declaration:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this
student, and I have provided appropriate feedback.

Assessor Signature: Date: / /


Student Declaration:
I have read and agree with this assessment record.

Harsimran Preet
Student Signature: Date: / /

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Appendices

Appendix A: Hazard inspection checklist for the meeting venue

Comments in Recommended How would this risk be


relation to Corrective controlled in the
meeting room Action future to make sure it
inspection doesn’t happen
again?
Is the floor space free of
Yes - -
debris?

Is the area clear of


No Cables should not Put signs up and train
electrical lead/network be left on the floor staff to make sure
cables? cables are tied up

Are waste paper bins free


yes - -
of hazardous materials
e.g. broken glass?
Is there sufficient
yes - -
ventilation?

Are the lights working


no Make sure all Replace all broken
effectively? lights are working lights

If air-conditioned, is it
yes - -
working effectively?

Are there any sources of


yes - -
excessive noise?

Signed:
Harsimran Preet Singh
Print Name: Date: / /
Harsimran

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