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Preface
Dear Reader,
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Guidelines on ISO 14001:2015
Table of Contents
Page
Preface II
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Guidelines on ISO 14001:2015
1.1. How environmental management can help Companies certified according to ISO 14001:2004 or
companies develop to the corrected version of 2009 have to convert their
The new ISO 14001:2015 provides organizations with environmental management system in accordance with
a framework for protecting the environment and for ISO 14001:2015 until 14 September 2018. During this
continual improvement of the environmental period, both the old and the new standards are valid. As
performance of activities, products and services in of 15 September 2018, all certificates issued in accord-
the context of Industry 4.0. ance with ISO 14001:2004 will be invalid.
In comparison with its predecessor, ISO 14001:2004, Currently, initial certifications in accordance with the
ISO 14001:2015 places greater emphasis on the old standards are still possible. However, these are no
following: longer recommended for the second half of the
n Integration of the environmental management
transitional period.
system (EMS) into the business processes of the
organization. Depending on the term of the certificate, different pro-
n Evaluation and consideration of the needs of
cedures are possible for transition to the new standard:
interested parties, including public and regulatory n Transition within a recertification audit,
authorities. n Transition within a surveillance audit or
n Greater focus on compliance with applicable
n Transition within a special audit.
legislation along with commitment and the willingness
to take responsibility, in order to fulfil compliance Organizations should begin to adapt their environmental
obligations that are binding for organizations. management system to the new requirements in good
n Evaluation of risks and opportunities, also in
time. We do not think it will be necessary to make major
connection with significant environmental aspects changes to an existing, effective environmental manage-
and compliance obligations. ment system. We therefore recommend that you carry
n Targeted measurement of environmental
out an internal or thirdparty gap analysis or a special
performance on the basis of defined audit to identify strategic and operational gaps between
performance indicators. the requirements of the old and new standards before
n Integration of life cycle concepts into product
the final transition audit takes place.
development up to the end of the product lifecycle,
also in supply chains and outsourced processes. After the transition audit, a new certificate, based on
n Strengthening of internal and external
ISO 14001:2015, will be issued for the remaining term
communication. of the ISO 14001:2004 certificate.
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Guidelines on ISO 14001:2015
Assessment
Support and
Planning of perfor- Improvement
operation
mance
4 5 6 7 8 9 10
Context of the Leadership Planning Support Operation Performance Improvement
organization evaluation
6.2.2 7.5
Planning actions Documented
to achieve information
environmental
objectives
7.5.1
General
7.5.2
Creating and
Figure 1 - Overview of High Level Structure
updating
7.5.3
Control of
documented
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5
Guidelines on ISO 14001:2015
The schedule for the transition of all management system standards in the new structure:
ISO 27001 X
ISO 9001 X
ISO 14001 X
BS OHSAS 18001 X
ISO 22000
ISO 22301
ISO/TS 16949 X
ISO 50001 X
ISO 13485
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Guidelines on ISO 14001:2015
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Guidelines on ISO 14001:2015
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Guidelines on ISO 14001:2015
Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
The column Requirement of the The column Examples of Documenta- The final column contains
Standard lists the basic requirements of tion/Evidences lists possible verification practical Examples of
the respective clause or subclause of the documents to demonstrate fulfilment of Key Indicators. Howev-
standard. the requirements of the standard. er, the examples are not
exhaustive, as in practice
different significant perfor-
mance indicators or perfor-
mance indicator systems
are used in different types
of organizations.
Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
Clause 4: Context of the organization
Internal issues:
n Strategy, leadership and structures
n Performance indicators
n Communication and cultural issues
(e.g. China)
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
Clause 4: Context of the organization
Determination of the interested parties that List of the interested parties and their
are relevant to the environmental needs and requirements:
management system and their needs n Clients
and expectations. n Owners
n Authorities
The next step is to determine their influence n Employees
on environmental performance and then to n Neighbours
define the specific obligations that result. n General public
n Banks
n Suppliers
n Partners
n Universities
n Associations
4.3 Determining the scope of the environmental management system
n Determination of the scope of the en- n Excerpt from the commercial register
vironmental system and its boundaries. n Procedural landscape, Process model
n Determination of the scope, taking into n Organization charts
consideration the external and internal n Process descriptions
issues of the organization and the requi-
n Procedures and other applicable
rements of the interested parties.
documents
n Once the scope is defined, all activities,
products and services of the organization n Environmental management manual
within that scope need to be included in n Geographical and technical scope
the environmental management system. n Reason for exclusion of certain
requirements
n Description of outsourced processes
n Website
n Environmental report
4.4 Environmental management system
Requirements for the environmental n Diagram of the interaction of the n Performance indicators
management system: processes (e.g. process model) for process performance
n Establishment, implementation, main- n List of the process owners n Performance indicators
tenance and continual improvement of n Job descriptions, role description of for process costs
the environmental management system process owners n Performance indicators
n Determination and application of the n Performance indicators for measuring for resources/usage
required processes and their the effectiveness of the processes n Performance indicators
interactions. n Assignment of performance indicators for achieving goals
The established context (4.1) and the to the processes
established interested parties (4.2) must
n Measurement, monitoring and
be taken into account.
assessment of the processes
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
Clause 4: Context of the organization
4.4 Environmental management system
n Linking of processes with further
documents (procedures, work
instructions)
n Available resources
n Analysis of the processes with regard
to risks and opportunities and the
associated planning, implementation
and assessment of measures
n List of the documents necessary for
carrying out the processes and for
their control and safeguarding
Clause 5: Leadership
5.1 Leadership and commitment
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
Clause 5: Leadership
5.2 Environmental policy
Top management shall ensure that the n Organization chart n Performance indicators
responsibilities and authorities for relevant n Job/role descriptions on the effectiveness
roles are assigned and communicated n Stipulation of members of of the environmental
within the organization. management team management system
Top management shall assign the n Extent of completion of
n Letters of appointment/transfers
responsibility and authority for performance reviews
of tasks
n Rights of intervention n Extent of achievement
n e nsuring that the environmental of environmental
management system conforms to n Contracts with external
objectives
the requirements of ISO 14001:2015 service providers
n Extent of achievement
n reporting on the environmental n Requirement profiles
of desired process
management system, including n Process owners results
environmental performance, to top n Key Account Manager, client advisor n Fluctuation rate
management. n Change management
n Status reports/annual reports of the
delegated representatives
n Reports on internal audits
n Legal compliance
n Statistical analyses
n Management reviews
n Innovation projects
n Planning of change projects
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Guidelines on ISO 14001:2015
Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
Clause 6: Planning
6.1 Actions to address risks and opportunities
6.1.1 General
n The
organization shall determine the n Direct and indirect environmental n Risk priority numbers
environmental aspects of its activities, aspects in normal operation/operation n Extent of implementati-
products and services that it can control during an incident on of measures
and those that it can influence, and their n Criteria for the evaluation of significant n Supplier performance
associated environmental impacts, environmental aspects indicators
considering a life cycle perspective. n Stipulation of significant n Material and energy
Changes and emergency situations environmental aspects balance
must also be considered.
n Input/output analysis n Efficiency of use of
n Significant environmental aspects must
n Emergency/incident planning resources
be documented and the criteria for
determining them must be defined. n Action plans n Carbon footprint
n Both risks and opportunities can result n Assessment of the outsourced
from the environmental aspects. processes
n Supplier agreements,
procurement criteria
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
6.1 Actions to address risks and opportunities
6.1.4 Planning action
n Based
on the significant environmental n Action plans
aspects, the consideration of risks and n Measuring/monitoring plans
opportunities, and also the compliance n Audit results
obligations, measures must be planned
and integrated into the processes.
n The effectiveness of the measures must
be evaluated.
n In planning these measures, the orga-
nization must consider its technological
options and its financial, operational and
social requirements.
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
6.2 Environmental goals and planning their achievement
6.2.2. Planning actions to achieve environmental objectives
Clause 7: Support
7.1 Resources
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
Chapter 7 on standards: Support
7.3 Awareness
Staff who work under the supervision of the n Regular participation in discussions n Degree of
organization should be aware of on the performance and effectiveness implementation
n the environmental policy, of the environmental management
n the significance of environmental system
aspects and the environmental n Instruction/training certificates
influences of their work, n Verification of knowledge of environ-
n their contribution to the effectiveness of mental policy, environmental goals
the environmental management system n Reports of the delegated
and the consequences of nonfulfilment representatives
of binding obligations.
7.4 Communication
7.4.1 General
Process(es) needed for internal and exter- n Communication matrix n Participation rate in
nal communications relevant to the environ- n Meeting routines/records employee surveys
mental management system, have to be n Reporting system n Number of complaints
established, implemented and maintained
n Key Account Manager
including
n Account executive/authorities’
contact person
n on what to communicate
n Information actively provided to
n when to communicate
service providers/suppliers
n with whom to communicate
n Website of organization
(responsible persons)
n Meetings, assignment of electronic
n how to communicate
resources, teleconferences
The compliance obligations must be
considered and the information commu- n Enquiries from interest groups/
nicated must be reliable. The organization interested parties
shall respond to relevant communications n Complaints
on its environmental management system.
Communications must be documented
appropriately.
7.4.2 Internal communication
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
7.4 Communication
7.4.3 External communication
The information relevant for the environ- n C ontacts with relevant authorities/
mental management system and the imple- routine discussions
mentation of compliance obligations has to n L ist of contact persons
be communicated externally. n Information of the neighbourhood
n W ebsite, Extranet
n P R projects
n Information on service providers
7.5 Documented information
7.5.1 General
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
7.5 Documented information
The organization shall establish, implement, n Records on risk assessments and n Number of processes
control and maintain the processes needed process evaluations (technical, n Process lead time
to meet environmental management sys- economic, environmental) n Process capability
tem requirements, and to implement the n Acceptance criteria index
actions identified in 6.1 and 6.2, by: n Product requirements n Performance indicators
n establishing operating criteria for the n Customer requirements, external for process resources
process(es), documents
n implementing control of the process(es) n Monitoring plans
in accordance with the operating criteria.
n Release criteria
n controlling planned changes and
n Production planning
reviewing the consequences of
unintended changes, taking action to n Stipulation of process sequences,
mitigate any adverse effects, as equipment,
necessary n Process control
n controlling outsourced processes and n Process descriptions, work
defining the type of control. instructions, test instructions
The life cycle must be considered so that n Control of changes
environmental requirements are considered n Control of outsourced processes
in the development process and in n Procurement specifications
procurement. External suppliers as well as
n Supplier contracts
customers must be informed.
n Material Safety Data Sheets (MSDS),
disposal instructions (products)
n Maintenance/servicing instructions
n LCA
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Guidelines on ISO 14001:2015
Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
8.2 Emergency preparedness and response
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Guidelines on ISO 14001:2015
Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
Clause 9: Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
9.2.1 General
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
9.2 Internal audit
With regard to the internal audit, n Internal audit procedure n Level of fulfilment of
n the organization shall establish, imple- n Audit plans requirements
ment and maintain (an) internal audit n Audit criteria n Level of implementa-
programme(s), including the frequency, n Audit reports tion of internal audits
methods, responsibilities, planning
n Nonconformity reports
requirements and reporting of its internal
audits. The environmental significance n Measures to introduce corrections
and the results of previous audits must be and corrective actions
taken into account. n Reports regarding the effectiveness of
The organization shall: the corrections and corrective actions
n d efine the audit criteria and scope for n Proof of auditors’ qualifications
each audit,
n s elect auditors and conduct audits to
ensure objectivity and the impartiality of
the audit process;
n retain documented information as evi-
dence of the implementation of the audit
programme and the audit results.
9.3 Management review
Top management shall review the organiza- n Management review report See above and
tion’s environmental management system, n Reports
at planned intervals, to ensure its continuing − internal audits n Environmental perfor-
suitability, adequacy and effectiveness. − process audits mance indicators
The management review shall include: − product audits n Benchmark compar-
n status of actions from previous n Status of corrective actions ison figures (environ-
management reviews and changes in: n Resource requirement and mental KPI's)
− external and internal issues that are assignment plans n Achievement of
relevant to the environmental objectives
n Risk analysis (technical/economic)
management system,
n Assessment of environmental n Level of compliance
− the needs and expectations of inter
ested parties, including compliance performance n Duration of measures
obligations, for corrective actions
− significant environmental aspects, n Trend analyses
− risks and opportunities,
n the extent to which environmental
objectives have been achieved;
n information on the organization’s environ-
mental performance, including trends in:
− non conformities and correctiv actions,
− monitoring and measurement results,
− fulfilment of its compliance obligations,
− audit results,
− adequacy of resources,
− relevant communications from inter-
ested parties, including complaints,
opportunities for continual improvement.
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
9.3 Management review
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
Clause 10: Improvement
10.1 General
n C
ost saving for every
proposal
n C
osts for the implemen-
tation of every proposal
n E
xtent of completion of
goals in CIP
n N
umber of higherlevel
improvement projects/
groups
Chapter 10 on standards: Improvement
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Interpretation/Activities
Examples of Key
Requirement of the Standard Examples of Documentation/Evidences
Indicators
Chapter 10 on standards: Improvement
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Guidelines on ISO 14001:2015
A.3 “Documented information” replaces the nouns “documentation”, “documents” and “records” used
in previous editions of this international standard. To distinguish the intent of the generic term “docu-
mented information”, this international standard now uses the phrase “retain documented information
as evidence of...” to mean records and “maintain documented information” to mean documentation
other than records. The phrase “as evidence of” is not a requirement to meet legal evidenciary re-
quirements; its intent is only to indicate that objective evidence needs to be retained.
A.7.5 Documented information
An organization should create and maintain documented information in a manner sufficient to ensure
a suitable, adequate and effective environmental management system. The primary focus should be
on the implementation of the environmental management system and on environmental performance,
not on a complex, documented information control system.
In addition to the documented information, required in specific clauses of this international standard,
an organization may choose to create additional documented information for purposes of transpar-
ency, accountability, continuity, consistency, training or ease in auditing.
Documented information, originally created for purposes other than the environmental management
system may be used. The documented information associated with the environmental management
system may be integrated with other information management systems implemented by the organi-
zation. It does not have to be in the form of a manual.
A.8.1 Operational planning and control
The type and extent of operational control(s) depend on the nature of the operations, the risks and
opportunities, significant environmental aspects and compliance obligations. An organization has
the flexibility to select the type of operational control methods, individually or in combination, that
are necessary to make sure the process(es) is/are effective and achieve(s) the desired results. Such
methods can include:
[…]
f) determining the use and amount of documented information necessary.
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Guidelines on ISO 14001:2015
Annexes
Important questions on the new version different standards and certifications are combined.
of ISO 14001 In detail, the structure of the ten clauses is as follows:
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Guidelines on ISO 14001:2015
10. How much is the transition cost within the 14. Is an upgrade within the framework of the
surveillance audit? recertification audit more favourable?
The additional time to upgrade to the requirements of For some sizes of organization, the additional time
ISO 14001:2015 within the framework of a surveillance needed can be less for a recertification audit than for a
audit is at least 20 per cent of the audit time for the surveillance audit. An example for an organization with
surveillance audit, but at least 0.5 audit days on site. 60 employees and medium environmental relevance
and a certificate valid until 30/04/2017:
11. Are certificates issued during a transition within nU pgrade in the recertification audit with 4.0 audit
a surveillance audit? days means additional time of 0.4 audit days on site.
After the surveillance audit is complete, you receive the nT he new certificate is valid from 01/05/2017 –
certificates in accordance with ISO 14001:2015. The 30/04/2020.
term of the certificate does not change, i.e. it nU pgrade in the 2nd surveillance audit in 2016 with
corresponds to the term of the original certificates. 2.0 audit days means additional time of 0.5 audit
days on site.
12. How much extra time is needed to upgrade nT he new certificate is valid from the date of the
within the recertification audit? certification decision up to 30/04/2017.
The additional time to upgrade to the requirements of
ISO 14001:2015 within a recertification audit is at least 15. Why is upgrade in the recertification audit
10 percent of the audit time for the recertification audit, recommended?
but at least 0.25 audit days on site. The new requirements of the standard affect almost
all areas of the organization. This means that the extra
13. What must be taken into consideration regard- time needed for the organization to prepare and the
ing the certificates for the upgrade during recertifi- number of representatives that have to be present is
cation? just as great as in the case of recertification.
After completion of the recertification procedure, you
will receive the certificates according to ISO 14001: 16. If the upgrade does not take place in the re-
2015 with a validity of three years. The term of validity certification or the surveillance audit, what are the
follows on from the previous certificate. This means that other possibilities?
the expiry date corresponds to the previous 3 year time It is possible to carry out the upgrade in a special audit.
interval (expiry date of the old certificate plus 3 years), if This is an additional audit date between the regular
the recertification procedure is performed in good time audits. The additional time and cost is greater than for
or if the performance of the audit and the NC (noncon- the surveillance or recertification audit. This is because
formity) management are completed in good time (by of the extra time needed for preparation and follow up
the due date). and possible consideration of changes since the last
audit. Travel costs are also charged.
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Guidelines on ISO 14001:2015
17. What must companies do in order to be able to 20. When will it no longer be possible to undertake
make the transition to the new standard in the next certifications according to the old version of the
recertification audit? standard?
The notice of the date for the recertification audit, First certifications according to the old version are no
which is sent to you in good time before the audit date, longer possible after expiry of the transition period of
already contains a reminder for the upgrade to the new three years.
standard. If you wish the upgrade to take place during
a surveillance audit, we ask you to let us know as soon 21. What is the procedure in the case of transfer
as possible, but at the latest three months before the from another certification body?
planned audit date, as we also have to plan for the ad- It is possible to upgrade to the new standard within the
ditional time. Please note that we recommend that the transfer audit. The same rules for additional time apply
upgrade takes place during the recertification audit. as for upgrade during a recertification, surveillance or
special audit.
18. How much more expensive is first (initial) certi-
fication, if an organization upgrades directly to the 22. Is it possible to carry out the transfer with the
new standard? old version and then to upgrade in the surveillance
Basically, the same manday table applies as before, i.e. audit?
it is not more expensive if you undertake certification to Yes, it is possible. It is even a good way to make the
the new standard in a first (initial) certification. upgrade, as the auditor, the audit procedure and many
other details already change for the customer during
19. Is it recommended only to consider the new the transfer. If the upgrade is made in the surveillance
standard in first (initial) certifications? audit, the customer does not have to handle everything
If the organization begins now with the implementation at the same time.
of the environmental management system, it seems
useful if the organization concerns itself directly with the 23. Are transfer costs covered with the upgrade,
new ISO 9001:2015 and 14001:2015. If certification is if the company moves to another certification
absolutely required within a short time, it can be helpful provider within the transfer?
to undertake certification according to ISO 14001:2009 No, the times and costs have to be added together.
and to make the upgrade within the transition period.
The transition period is three years from the date when
the new standard is published.
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