The document is a student paper on post-harvest management submitted to MNS University of Agriculture, Multan. It discusses supply chain management and the key steps involved, including customer relationship management, order fulfillment, and return management. It then outlines some challenges for fruit and vegetable supply chains in India such as fragmented networks, infrastructure and transportation issues. The paper concludes by emphasizing the need for improved communication and information sharing between supply chain participants.
The document is a student paper on post-harvest management submitted to MNS University of Agriculture, Multan. It discusses supply chain management and the key steps involved, including customer relationship management, order fulfillment, and return management. It then outlines some challenges for fruit and vegetable supply chains in India such as fragmented networks, infrastructure and transportation issues. The paper concludes by emphasizing the need for improved communication and information sharing between supply chain participants.
The document is a student paper on post-harvest management submitted to MNS University of Agriculture, Multan. It discusses supply chain management and the key steps involved, including customer relationship management, order fulfillment, and return management. It then outlines some challenges for fruit and vegetable supply chains in India such as fragmented networks, infrastructure and transportation issues. The paper concludes by emphasizing the need for improved communication and information sharing between supply chain participants.
M.Sc. (Hons.) Entomology Institute of Plant Protection Post Harvest Management (Hort-705) Dr. Kashif Razzaq Supervisory Committee Dr. Unsar Naeem-Ullah (Supervisor Prof. Dr. Shafqat Saeed (Member)
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Supply chain management is an integration of key business processes from original supplier that provides products, services and information that add value for the customer to the end user.
(Asgari et al. 2016)
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Based upon the literature review
1. Managing the total flow of goods inventory from the
supplier to the ultimate customer 2. Cooperative efforts to synchronize and converge intrafirm and interfirm operational and strategic capabilities whole 3. Customer satisfaction (Mentzer et al., 2001)
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The eight steps including are: 1. Customer relationship management Relationship with customer is developed and maintained
2. Customer services management
Single source of customer information. Product availability, shipping dates and order status.
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3. Demand management Balance the customer requirement with firm supply capabilities.
4. Order fulfilment To meet customer requirement in term of order fulfilment.
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Manufacturing flow management Making products and establishing manufacturing flexibility needed to serve the target market.
Supplier relationship management
How a company interacts with its suppliers. Like relations with customers supplier’s relationship is also important.
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Product development and commercialization Product development is critical to continuing success of the firm. Return Critical and important step for supply chain management. Many firms lack this.
(Asgari et al. 2016)
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Fragmented Supply Chain Linkages and Integration between the partners Taxation Issue Infrastructure Facilities Cost of Packaging Material Technology and Techniques Farmer's Knowledge and Awareness
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Quality and Safety standards Processing and Value Addition Farmers income Supply chain losses and wastage of fresh produce Transportation facilities Demand and market information (Negi & Anand, 2015)
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A large number of small farmers Transportation: Inferior condition of fruit due to the time lag between harvesting time and the time the fruit reach wholesale market Harvesting stage: The stage of maturity at picking will affect the speed of ripening, and the final quality of the edible fruit Fluctuated fruit production from year to year. Wholesalers are the chain leaders in some situations provides guaranteed supplies
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Technological, organizational and managerial implications Gap analysis and more effective communication between and within all participants, Sharing information increase a firm’s ability to learn from its partners Hard work, commitment and a fair degree of trust in the long term intentions of partners (Sivakumar et al., 2011)
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Asgari, N., Nikbakhsh, E., Hill, A., & Farahani, R. Z. (2016). Supply chain management 1982–2015: a review. IMA Journal of Management Mathematics, 27(3), 353-379. Negi, S., & Anand, N. (2015). Issues and challenges in the supply chain of fruits & vegetables sector in India: a review. International Journal of Managing Value and Supply Chains, 6(2), 47-62. Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001). Defining supply chain management. Journal of Business logistics, 22(2), 1-25. Sivakumar, D., Jiang, Y., & Yahia, E. M. (2011). Maintaining mango (Mangifera indica L.) fruit quality during the export chain. Food Research International, 44(5), 1254-1263.
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