Example-Management Review of the Quality System

This is a suggested list of items (at a minimum) that should be discussed at a Management
Review Meeting.

1. Evaluation of the Quality Policy

2. Review of the Quality Manual, Quality Procedures, and Work Instructions
3. Resource Requirements (Are they being met?)
 Personnel (including management, quality inspectors, and internal auditors)
 Equipment (tools etc.)

4. Customer Complaints and Customer Satisfaction  Quantity (overall and

breakdown)
 Areas of complaints (cause)
● Are corrective actives submitted?
● Address the effectiveness of these corrective actions.

5. Supplier Performance
6.  Delivery
 Quality

7. Corrective and Preventive Action Request (Report)

8.  Includes Supplier Corrective Action Request (SCAR);
 Quantity (overall and breakdown)
 Areas (cause)
● Effectiveness

9. Quality Defect Analysis (Non-Conformance)  Quantity (overall and breakdown)

 Areas of non-conformance
● Corrective Actions and their effectiveness

10. Review of Internal Audits and overall summary

11.  Findings (major/minor)
 Observations:
● Corrective actions and their effectiveness

12. Overall effectiveness and suitability of the company quality system.

 Suggestions for improvement (if any).

Example- Quality Management System

1. QMS Revisions
2. Document Control
3. Internal Audits Scheduled
4. Internal Audits Performed
5. Internal Audits Non-Conforming Requiring CAR
6. Source Inspection Audits
7. Customer Audits
8. Quality Policy
9. Resources
10. Management Review of Inputs/Outputs