Procedure: CONTEXT OF THE ORGANIZATION

1. Summary:

The purpose of this procedure is to define key elements of the NFPL management system.

By identifying the key elements herein, the full context of the organization can be understood, and
thus communicated to employees, customers, regulators and other third parties.

By doing so, Top management is also better able to guide the company through the use of an
informed strategic direction.

The G.M is responsible for implementation and management of this procedure.

2. SCOPE OF PRODUCTS AND SERVICES

NFPL provides the following Products or Services:

3. INTERESTED PARTIES

“Interested Parties” are those stakeholders who receive our Products or Services, who may be
impacted by them, or those parties who may otherwise have a significant interest in our company.
These are as follows:

Interested Party Internal or External Reason for Interest

Customers External Direct recipient of our
Products, customer
satisfaction, Quality of service,
Timely delivery of products.
Owners Internal Profits, dividends, business
growth, reputation,
sustainability etc.
Employees Internal Responsible for realization of
our products, Job Security,
Promotion, conducive working
environment, Good Salary,
training etc.
Suppliers( Vendors) External Provide supporting raw
materials, profit, prompt
payment, business continuity,
good relationship etc.
Govt/ Regulators External Dictate controlling regulations
that impact on the
management system and our
Products or Services, Tax Social
Responsibility.
Certification Bodies External Assess conformity of NFPL to
 ISO 22000:2018 and so must be
kept notified of changes to the
FSMS.
Competitors External Provide challenges to our ability
to provide Products or Services
to customers. Loss of business.
Host community External Social corporate responsibility,
employment, social amenities,
security.
Banks / Issuance External Profit Loan repayments,
deposit of cash, timely payment
of premium, safe operation.
4. INTERNAL ISSUES OF CONCERN

The following are issues of concern which have been,or may be, raised by internal interested parties.

Type Issue Bias

Technological NFPL currently does not have Negative
all adequate technological
resources to consistently
produce its products.
Employee base Availability of skilled workforce Positive
in the area remains high
Supply Chain Quality issues pertaining to raw Negative
materials or critical services
may not be addressed properly
when using sole source or
limited-source suppliers
4. EXTERNAL ISSUES OF CONCERN

Type Issue Bias

Competition NFPL has significant Negative
competition in this market at
this time.
Society & Culture Products or Services not Neutral
present any particularly
controversies that would result
in negative reactions from
society or the public.
Labour
Statutory / Regulatory

6. ORGANIZATIONAL RISKS

Based on an analysis of the above interested parties and issues of concern, NFPL has identified the
following overall risks to the company:

Risk Likelihood Severity Mitigation

Business interruption Low High Develop Business
due to natural disaster Continuity Plan
Business interruption
due to labor dispute
Critical equipment
failure
Product recall
Loss of Critical Supplier
Loss of Critical
Personnel

7. STRATEGIC DIRECTION:

From the information above, the Management Review Team devises a “ Strategic direction” which is
documented in the records of management review.