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10. Promotional techniques used and stating reasons for deciding the particular technique.
.Introduction.
.Topic with suitable heading.
.Planning and activities done during the project. if any.
Observations and findings of the visit.
Conclusions (summarised suggestions or
findings. future scope of study).
.Photographs (if any).
Appendix.
Teacher's observation.
.Signatures of the teachers.
At the
completion of the evaluation of the
report may not be reused but is project, it should be punched in the cente
available for reference
The projects will be
returned after evaluation.
only
The school may
Assoccm keep the best pro
[S.
PROFORMA OF THE PROJECT FILE
PROJECT FILE
Title of the Project. ***
*******°..
Name of the Student ***
***'****
Class ***
*** Section * * * * * .* * * * *
****
SessionI ***°****
ACKNOWLEDGEMENT
First and foremost I would like to thank my school for
the giving me a
platform where even before
completion of syllabus, interaction and exposure to the same is made possible
project work. through the
I am grateful to
.., Teacher of Business Studies
suggestions and for his/ her valuable
guidance during the completion of this project. I am
being the
source of
inspiration throughout the project work. highly obliged to him/her for
I also express my gratitude and sincere thanks
to all those
indirectly in gathering information related to the people who supported me directly or
project.
Introduction to Project
CERTIFICATE
This is to certify that Mr./Ms.
of class **
of . *°**
school has
completed his/her project work entitled, ***
the best of my
knowledge, it is an original piece of work and is worthy of consideration
in
partial fulfilment of the requirement of CBSE, Delhi for the award of Senior School
in Commerce.
Certificate
Place: ******
*°*°*****
******* ** *
To discuss
4P's of marketing in context of product.
market survey to check awareness.
) To conduct
nduct
data collected and draw conclusion.
analyse
(i)To
NTRODUCTION
tea all over the country. There used to be only two brands of tea. These were
NI t demand for
masala or flavour. These were
T hte
orn
Brooke Bond tea. These were of simple tea without any
5*
e tea and d Red Label and
ilmost
n all
alI households. Then these companies introduced brands like Yellow Label,
in could not meet
Ised
etc. in
which some different flavours were added. Still these two companies
wB
abel
mand, then new players
een like Tata Tea, Marvel Tea, Wagh Bakri Tea entered the field. These brands
introduce a new brand
he Occcepted by the people. These developments motivated and inspired me to
able to sell my brand, provided I
e
aas sure that, if others could sell their brands I will also be
i n tea.
at a reasonable price.
Out out aa
really better one
really
bring
tea a number of times since early morning. One feels
fresh after taking
hady loves to take a cup of
health. It helps in weight loss and hydrating of
en scjentific research has proved that it is good for brand of tea.
tea.
alertness. All these benefits encouraged me to launch a new
skin. It also increases
It also
4PS OF MARKETINGG
57
Place
distnbution which includes all
physically mov
activites necded to
place to
ysIcal
to another,Cic from the manufacturer to the customers. It includes decision about na goods from
usc of
proper means of
transportatiOn
ackaging and
Promotion
The markcter uses a combination o promotional tools to reach and convince
the customers.
pubiicity advertising and other customer friendly schees.
include
NAME OF THE
PRODUCT
Tiger Tea
BRAND NAME
Tiger Tea'
TAGLINE
Rich in Taste
Rich in Flavour
different varieties of flavours which customers can pick up according to their taste.
difierent
are
There
throughout the day.
, ovides
cnergy
coffee
caffeine than
t Iess
has less
, I tc o n t a i n s
ins antioxidants and also protects the bones.
a n t i o x i d a n
lQ reduces
also reduce: the nisk OT neart attack, particularly Tiger Ginger and Tiger Clove Tea.
the risk of
of stroke and also
. protects against cancer.
uces reduce
, t helps
B R A N D I N G
of the
is one of the most important decisions marketer has to take. People do not remember
that a
hranding isbranding
a brand.
Product
name, but brand name is always remembered. One has to work hard in building
the generic
established
name o r a sign etc. to a product. Once it is
symbol
process oJ 8iving
a or a
ne
Branding
is a
the
product
is sold like hot cake
of a Good Brand
Characteristics
be suggestive like 'Hazmola'.
It should
be short like LG.
It should
It should be distinctive (Xerox)
It should have a stay1ng power (Thumsup).
It should be versatile to accomodate new products (Maggie, Atta Maggie).
I t should be capable of being registered.
different packaging and labelling requirements.
It should be able to adapt to
media for advertising.
It should be acceptable to
different languages. Tiger has the same impression in all languages.
It should avoid a negative meaning in differentiate. Differentiate
It enables the customers to
of product.
Branding eases the introduction
a new
LABELLING
relates to designing the label to be put on the package. The important
t is an important task in marketing. It
features of a label are as follows
Name of the product with logo
Name and address of the producer
Weight of the product
Date of manufacturing and expiry
Maximum Retail Price (MRP)
Directions for use
into dilierent
categories. I
Labelling hclpsidentify the product and grading the product
Tea has all these features a n d he
of the product. The labelling of my product Tiger has beer don
Prootion
withcrcativity. Following is the lable for 'Tiger 1Ca.
NUTRITIONAL INFORMATION
CONTRIBUTION
TYPICAL VALUES
Tiger Masala TO 100 ML
Tea PER 100g PREPARED TEA
OF PRODUCT
NIL
ENERGY 92
TRACES
PROTEIN (g) 19
TRACES
CARBOHYDRATES (g) 4
NIL
NIL
SUGAR (g)
NIL
FAT (g) TRACES
PACKAGING
It is the process of enclosing the product in a beautifully designed wrapper or a container for the purpose
of displaying useful information regarding the product, its contents, weight, size, and MRP with instruction
about usage and storing etc. It reduces the risk of wastage, spoilage and leakage etc. in the process of
storage and transportation.
There are three types of packaging.
Primary Packaging
This is the packaging without which the product cannot be sold e.g., tea bags and
toothpaste tubes. It is kept throughout the life of the product. Tea bag
Primary Package
Package
Transpor
scDortation Packaging
MPs in
in secondary packaging are then
p a c k a g e s
sec
carton
puigose.
4NSPORTATION
Transportation
Package
a r e carried fror
d from the point of
production to the point of sale. It is necessary that
goods are made
counter for
sale count the sale to take
place. For instance, Maruti cars are manufactured at
llover India. For Gurgaon
liger Tea, I am using road transport to make the goods available to the
792I2IETS b e c
ecause it 1S cheap and convenient.
COMPETITORs
Whenerer
aew brand is launched it has
to face the existing
players in the market. Their prices variety
ality have to be matched in order to win over a share in the market. I have kept my consumer
i rthan the prices of the competitors by controlling the cost of production. While keeping the
than the
lower
Tes 1 have not compromiSed the quality. I have more varieties than some of the competitors. A review
pTaelouI
f the competitotitors is given below
the
1. TATA TEA
Varieties Tata Tea Agni Tata Tea Premium Tata Tea Gold
Price per 250 grams 787 T90 108
.BROOKE BOND TEA
This brand is owned by a British multinational Hindustan Unilever Ltd. It is
also a popular brand among the consumers. This brand was founded by Arthur
Brooke who was borm at 6 George Street London in 1845. He opened his first
tea shop in 1869. He was committed to his customers. So he chose this name Brookee
because it was his bond to the customers to provide them with quality tea. Thus
the name Brooke Bond' emerged. The company then expanded into wholesale
Bond FAMILY
EST 1869
trade in tea. It is sold in
foreign countries also.
Varieties Brooke Bond Brooke Bond Red Brooke Bond Taj Brooke Bond Red
Taaza Tea Lable Tea Mahal Tea Label Natural Care
Price per 250
grams 787 T90 R110 112
3 LIPTON TEA
enjoyed by people over all
tne worid
s a very old brand which has been developed this brand. He
years. Sir Thomas Linton of Glasgo (UK)
any universally acceptabie
with a vision. He made tea
Lipton
d n innovator
and a m a n
," prices. He started
5. MARVEL TEA
Marvel Tea is owned by Sh. R.C. Jain. Marvel Tea provides best quality
tea to its customers who want value for their money. They have their best
laboratory where 800 cups of tea are tested daily to produce and supply Tea
the best quality product. They pick up their tea from tea gardens of Assam
and Darjeeling and then it is processed very carefully in their processing units before packaging
Marvel Tea Prices
Marvel Premium Marvel Rozana Marvel Gold Marvel Yellow Marvel Red
Varieties
Dust Tea Tea Pattian Tea Tea
market.
channel of distribution is the path through which the ownership and the
m the producer to the consumer. A two-level possession of goods is passed
channel has been used
by the Tiger Tea because most
f the tea producers use this channel. This channel is also used even by other fast moving
(FMCG) producers in the country. consumer goods
Two-Level Channel
Producer Wholesaler Retailer Consumer
PROMOTION
The Tiger Tea has used the following sales promotion techniques.
I. Rebates: Through this products are offered at lower price to clear the stock.
2. Discounts : The product is offered at a certain percent less than the MRP.
3. Refunds: Some amount is refunded to the consumer when he returns the empty carton.
.uantity : Some extra quantity is given to the consumer at the
S.
price. same
Product
Combination In this case another product is offered free
alongwith the product.
0.Sampling: This consists of offering free samples to potential customers at the time
the product. of launch of
Ontests : Under this customer participate in some competitive events. The winners is given an
award, e.g. Quiz contest, Spot painting, etc.
of the purchase
of the produc
draw on the basis The
LuckyDraws " s I t means taking out a
winner
is awarded
Assured Gifts assured gift on their participating in the
stant draw
purchasers are given
an
The
" Scratch Your Prize.
like
Tiger Tea
Tiger Tea
TIGER TIGER
TEA TEA
Tiger Tea
Tiger Tea
Get a pen set Win Win Win
worth 3 0
TIGER
Free
TEA
TIGER
TEA Lucky Draw
MARKETING MIX
A marketing mix should have all the 4 P's in a suitable proportion. My product Tiger Tea is perfect and is
full of values of taste and flavour upto the expectations of the customers. Is USP is also quite high. The
price is very reasonable and affordable. It has been intentionally kept lower than that of other brands in the
market without compromising the quality of the product. In order to create place utility, warehousing have
been places to ensure product is conveniently available to the customers.
arranged at difterent that the
customers have been made aware of the availability of the product through proper modes of promotion
Ibe
Advertising publicity and personal selling have been used to make the product popular among the people
MARKET SURVEY
A questionnaire was distributed to 100 persons. After their replies were received, the responses Were
you
Do
No
of tea do you take?
eh brand
Tata l e a
Brooke Bond Tea
Lipton Tea Wagh Bakri Tea
Once
Twice Thrice More than Thrice
quality or price?
6. Do you prefer
Price
Quality
much do you spend on tea every month?
7. How
T100 200 U 200 300 T300 or more
Lessthan100
switch to brand?
you like to
over a new
5. Would
Yes No
Majority of the respondents were taking tea as it has many positive effects. It refreshes and keeps one active
throughout the day.
Y
100 Response Yes No
90 Yes
/9
No. of Respondents 79 21
30
70 No
60
40
30
20 21
10
>X
Response
Respondents Preferred Tea
Which brand of tea do you take? Bakri Tea are the prefe.
tound from the responses that Brooke Bond Tea, Tata
Tea and Wagh erred branda
Lipton Tea and
and Marvel Tea are least
preferred
Brand Tata Tea Wagh Bakri Tea Lipton Tea Marvel Tea
Brooke Bond Tea
10 10
Preferences 30 28 22
Tata Tea
28%
30% Wagh Bakri Tea
Lipton Tea
10 22
10% Marvel Tea
Tea
Preferred Brand of
Black Tea
10%
20%
Masala Tea
Green Tea
40%
30%
Lemon Tea
buy Tea?
How often do you
Quarterly Weekly Daily
Frequency of Purchase Monthly
30% 10%
60% None
Preferences
Monthly
30%
Weekly
60%
Daily
10%
Tea
Frequency of Purchasing
ac do
i m e s
do you take
Tea during the day?
m a n y
cy o f Consumption
F r e q u e n c yo fC o n g ,
Once Twice Thrice
HOW
More than Thrice
65% 25% 5%
Prelerences 5%
Once
25%
Twice
5%
65% Thrice
5%
More than Thrice
price or quality.
preter
Doyou
Y
100
Preference Quality Price
90
Quality |% age of 60%
80 40%
Kespondents
60%
601 Price
40%
401
30
20
10 1
0 X
Quality Price
Customer Preference
50
45
45
Less than 7100
0
35
30 30 100-200
25
20 200-300
i15 10
15
10
T300 or more
5
0
Less than 100 T200 R300
100 R200 T300 r more
Price
Price Preference of customer
8. Would you like to switch over to a new brand
100
90%
90
Response Yes
80
No
70 % of Respondents 90%
60
Yes 10%
50 No
40
L
30
20
10
X
Yes No
CONCLUSION
iger Tea is quality product and has been priced very reasonably which is less than that of most
a
brands. of th
prevailing It has refreshing
agents which give energy as well. It keeps the body fht and active.
survey also showed that the people are The
ready to shift to a new brand if the quality not
price is reasonable. I compromised
hope to capture at least 20% of the market. People will be made aware of and
brand through advertising publicity this ne
and promotion schemes.
VIVA-VOCE
1. What is the name
of your brand?
Ans. The brand name is
"TIGER TEA"
2. Name any four other brands in
the market.
Ans. Tata Tea, Lipton Tea,
Brooke Bond Tea and
3. What is the Wagh Bakri Tea.
Tagline of your brand?
Ans. The Tagline is: "Rich in
Taste Rich in Flavour"
4. What are the varieties of
your masala tea?
Ans. Varieties of Masala Tea :
() Tiger
Ginger Tea, (ii) Tiger Elaichi
Cinnamon Tea, and (v) Tea, (ii) Tiger Clove Tea, (v) Tige
5. Give any four
Tiger Mix Masala Tea
features of TIGER TEA.
Ans. Features of
Tiger Tea (i) It is very
the immune refreshing, (i) It has less caffeine
system, and (iv) It keeps the than coffee, (ii) It
6. What is
primary packaging?
body hydrated. gears uy
Ans. Primary packaging is one without which
7. What are the prices of
a
product cannot be sold like
Tiger Tea varieties? toothpaste tube atchbox.
() Tiger Black Tea (i) Tiger Ginger Tea
or a
mae
Ans. Prices of Tiger Tea
varieties
(ii) Tiger Clove Tea
for a
pack of
250 gm each
i) Tiger Black Tea 70 are
8. Name any three
(i) Tiger Ginger Tea
promotion R85 (i) Tiger Clove
(ii)
Ans. (i) Product techniques which you want to Tea130
Tea 130
combination, (i) Sampling, and use.
(ii) Discaunte