As a staff, we appreciated

want to feel:
S o we w ill:
• s m ile
• acknow ledge a n
d
com p liment other’s
efforts
• a pp reciate diff
ering p oints
of view

productive
S o we w ill:

supported
• s how u p on time
a nd
p articip ate
• s et and acknow le
d ge
m ic ro-goals S o we w ill:
• take b rain b reaks • offer a s sistance to
w he n
ne e d e d colleag ue s in need
s
• re s p ond to re q ue st
rson
• follow up in email/p e

r e s p e c t e d
S o we w ill:
ne s for
pe a c e f u l
• not u s e ou r p ho
g S o we w ill:
p ersonal u s e du rin
• s p eak in a calm
meeting s a nd
ct p eacefu l tone
• make eye conta
• a pp roac h sit uati
• come p re p a red ons w it h
an optim istic m ind s e
t
• u s e b rea th ing te
c h niq ue s