BSBMGT407 Student Assessment Booklet CB V2.0 (Restricted)

STUDENT ASSESSMENT
BOOKLET
BSBMGT407
Apply digital solutions to work processes
Student full name: _________________________________________________________________________________
Student ID: ________________________________________________________________________________________

CONTENTS
ASSESSMENT OVERVIEW............................................................................................................................................................................. 4
ASSESSMENT PLAN......................................................................................................................................................................................... 6
ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1.................................................................................................... 7
ASSESSMENT TASK 1: WORKPLACE DIGITAL APPLICATIONS PROJECT............................................................................9
Part A – Conduct research..................................................................................................................................................................... 10
Part B – Develop research report........................................................................................................................................................ 10
Part C – Research cloud storage services...................................................................................................................................... 11
Part D – Write a brief procedure.......................................................................................................................................................... 11
Part E – Upload documents to a cloud storage service.......................................................................................................... 11
ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 2.................................................................................................13
ASSESSMENT TASK 2: ONLINE MEETING PROJECT................................................................................................................... 15
Part A – Conduct research and outline findings.......................................................................................................................... 16
Part B – Prepare for online meeting................................................................................................................................................... 17
Part C – Provide training and support for online meeting software...................................................................................17
Part D – Conduct meeting using online meeting software....................................................................................................18
ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 3.................................................................................................19
ASSESSMENT TASK 3: CASE STUDIES................................................................................................................................................ 21
Alice Spring College

Address: Level 8, 271 William street, Melbourne, Vic 3000 Tel: 03 9642 2902
Website: ascollege.vic.edu.au
ASSESSMENT OVERVIEW
This Student Assessment Booklet includes all your tasks for assessment of this unit.
About your assessments

This unit requires that you complete one assessment tasks.
You must complete all tasks to achieve Competency for this unit.
Assessment Task About this task
Assessment Task 1: Workplace digital There are five parts to this task:
applications project  Part A – You are required to conduct research about
workplace digital applications.
 Part B – You are required to develop a research report based
on the research they conducted in Part A.
 Part C – You are required to research and compare cloud
storage services.
 Part D – You are required to write a brief procedure for using
their chosen cloud storage service in a workplace.
 Part E – You are required to upload documents to a cloud
storage service.
Assessment Task 2: Online meeting There are four parts to this task:
project  Part A – You are required to conduct research and identify
online meetings software.
 Part B – You are required to develop instructions for using the
software to participate in a meeting, as well as online
meeting protocols.
 Part C – You are required to provide training and support for
the online meeting software and conduct an online meeting.
 Part D – You are required to set up and conduct a meeting
using the online meeting software and presentation.
Assessment Task 3: Case studies You are required to read the case studies, review the Grow
Management Consultants' IT Policy and Procedure to answer the
questions.
How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor. Instructions
about submission can be found at the beginning of each assessment task.
Make sure you photocopy your written activities before you submit them – your assessor will put the
documents you submit into your student file. These will not be returned to you.
Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for
each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back of
the Task Cover Sheet.
Assessment appeals
You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to
your Student Handbook for more information about our appeals process.

ASSESSMENT PLAN
The following outlines the requirements of your final assessment for this unit. You are required to complete all
tasks to demonstrate competency for this unit.
Your assessor will provide you with the due dates for each assessment task. Write them in the table below.
Assessment Requirements Due date
1. Workplace digital applications project 16/01/2022
2. Online meeting project 16/01/2022
3. Case studies 16/01/2022
AGREEMENT BY THE STUDENT
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure
you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?  Yes  No
Do you understand the requirements of this assessment?  Yes  No
Do you agree to the way in which you are being assessed?  Yes  No
Do you have any special needs or considerations to be made for this assessment?  Yes  No
If yes, what are they?
__________________________________________________________________________________________
Do you understand your rights to appeal the decisions made in an assessment?  Yes  No
Insert your name

Student name: ______________________________________________________________________________________
Insert you signature

Student signature: ______________________________________________________ 16/01/2022
Date: ________________________
Assessor name: _____________________________________________________________________________________
Assessor signature: _____________________________________________________ Date: ________________________

ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1
You: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
Name: Insert your name
Date of submission: 16/01/2022
Unit:
 BSBMGT407
Assessor to complete
Satisfactory/ Was this a re-

Not submission?
Assessment Task Satisfactory Date Y/N
Part A – Conduct research
Part B – Develop research report
Part C – Research cloud storage services
Part D – Write a brief procedure
Part E – Upload documents to a cloud storage

service
STUDENT DECLARATION
Insert your name

I _________________________________________________________ declare that these tasks are my own work.
þ None of this work has been completed by any other person.

þ I have not cheated or plagiarised the work or colluded with any other student/s.
þ I have correctly referenced all resources and reference texts throughout these assessment tasks.
þ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Insert your signature

Student signature: ___________________________________________________________________________________
Insert your name

Student name: ______________________________________________________________________________________

ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback.
A copy must be supplied to the office and kept in the student’s file with the evidence.
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Assessor signature: __________________________________________________________________________________
Assessor name: _____________________________________________________________________________________
Date: ______________________________________________________________________________________________

ASSESSMENT TASK 1: WORKPLACE DIGITAL APPLICATIONS PROJECT
TASK SUMMARY:
There are five parts to this task:
 Part A – You are required to conduct research about workplace digital applications.
 Part B – You are required to develop a research report based on the research they conducted in Part A.
 Part C – You are required to research and compare cloud storage services.
 Part D – You are required to write a brief procedure for using their chosen cloud storage service in a
workplace.
 Part E – You are required to upload documents to a cloud storage service.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

 Access to a computer with Microsoft Office, or similar program, and email.
 Access to the Internet for research.
 Access to textbooks and other learning materials.
 Research report template.
 Assessor's username or email address for accessing cloud storage service.
WHEN DO I DO THIS TASK?

This task may be done in your own time as homework or you may be given time to do this task in class (if
applicable). Your assessor will advise.
Write in the due date as advised by your assessor: _______________________________________________
WHAT DO I NEED TO SUBMIT?
 Part A: You are not required to submit anything for Part A.

 Part B: You do not need to submit anything for this part; however the report they prepare will be submitted
in Part E.
 Part C: You are required to supply information to their assessor on their chosen cloud service, the report
they prepare will be submitted in Part E of this assessment.
 Part D: You are not required to submit anything for this task; however the procedure they develop will be
submitted in Part E of this assessment.
 Part E: You are required to upload the following documents to their chosen cloud storage system:
 Your assessment cover sheet
 Research report (Part B)
 Cloud Storage Comparison Report (Part C)
 Your procedure (Part D).
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor sees that you have not completed all parts of the task satisfactorily, they will talk to you about
resubmission. You will only have to re-do the parts of the task that are incorrect; however you will need to
resubmit the entire assessment. Your assessor will discuss an appropriate timeframe for resubmission with
you when you are provided with the outcome for this task.

PART A – CONDUCT RESEARCH
INSTRUCTIONS:
The first part of this assessment requires you to conduct research about workplace digital applications.
You will use your research to write a briefing report (Part B) about the workplace digital applications that you
have researched. Your assessor will provide you with a template for developing the report. You should review
the template prior to commencing your research. The report should be written in clear and concise English.
Your research should address the following:
1. General trends and innovations in digital technology applicable to workplaces. You will need to research
at least five trends/innovations, give an overview of each and briefly discuss what that trend/innovation
means to the small to medium sized business.
2. Identify and review six digital applications that are available to Australian workplaces – two each for
communications, technologies and networks
 Workplace communications (ie any digital tools that allow two or more people to
communicate/collaborate with each other and that may be written, verbal, visual, audible or a
combination of these).
 Technologies that can be used in any area of the workplace eg hardware and software, learning
management systems, record management, document management systems, etc.
 Networking through digital applications to form and/or maintain relationships with other individual or
organisations.
Note: you may focus on both general technologies eg project management software, as well as a specific
version of the technology eg Wrike
 For each of the digital applications you identify, address as a minimum:
 the name of the digital application
 brief description of the digital application, including its use in the workplace
 at least one benefit of using the digital application.
3. An important part of accessing digital information is to review the validity and reliability of information
sources. Research the Internet to find out about ways to assess the validity and reliability of digital
information sources. Make notes on at least five questions that should be considered to assess the validity
and reliability of a digital information source.
4. In your briefing report, you will be also be required to list at least three of the information sources you have
used to research the digital applications. For each of those sources you will need to answer each of the
questions you developed to determine and report on the validity and reliability of the identified information
sources.
5. You are required to research legislation and regulations relevant to intellectual property and digital
technology. Your research should:
 discuss intellectual property risks in relation to digital technology
 list the names of at least five Acts and Regulations that apply to intellectual property and digital
content including their purpose and scope.
6. Research the key elements a workplace would need to consider when evaluating digital technology and
information options to determine if they are fit for their purpose. You will need to discuss your findings in
your report.

PART B – DEVELOP RESEARCH REPORT
INSTRUCTIONS:
Develop your research report based on the research you conducted above.
Use the research report template provided by your assessor to document the research that you conducted.
PART C – RESEARCH CLOUD STORAGE SERVICES
INSTRUCTIONS:
You are required to research and compare cloud storage services. You will use one of the public cloud
services to share your briefing report with your assessor.
1. Research four cloud storage service options – at least one of the options should be a public cloud service
that you can use later in this assessment.
Your research should address:
 the name of the cloud storage service
 how it compares to other services - the advantages of disadvantages of each
 brief description of the cloud computing systems
 storage capability
 pricing and plans (as applicable).
2. Write a brief report that includes the comparisons, your chosen cloud service and the reasons for
choosing it (this report will need to be submitted in Part E of this assessment).
3. Send an email to your assessor letting them know which cloud service you are going to use.
PART D – WRITE A BRIEF PROCEDURE
INSTRUCTIONS:
Write a brief procedure for using your chosen cloud storage service in a workplace.
Your procedure should cover the following points:
 The purpose and scope
 The relevant legislation that applies to the service (identified in Part A and Privacy)
 Information/instructions on how to protect intellectual property and copyright
 Where the information/data is stored prior to sharing on the cloud service
 Where the information/data is stored after it is retrieved from the cloud storage
 How long it can be stored in the cloud (from the workplace prospective)
 Instructions on how to use the service including logging in and out
 Any protocols that may apply (naming conventions, usernames, file size, etc).
Your procedure should not be longer than two pages.

PART E – UPLOAD DOCUMENTS TO A CLOUD STORAGE SERVICE
INSTRUCTIONS:
The final part of this assessment requires you to use the public cloud service you chose in Part C of the
assessment.
Create an account for the cloud service, if you don’t already have one, and upload the following documents to
share with your assessor:
 Your assessment cover sheet
 Research report (Part B)
 Cloud Storage Comparison Report (Part C)
 Your procedure (Part D).
Your assessor will provide feedback via the cloud service which you will be able to download.
Part B – Research Report
Briefing report: Workplace digital technologies
1. Digital technology – trends and innovations
Describe at least five current trends and innovations in digital technology in the workplace. Describe each
trend or innovation in a paragraph or two, briefly explaining the trend/innovation and its application to the
workplace.
Intelligent Assistants
Allowing an IA to handle these routine chores saves users hours per week and allows them to focus on more
important responsibilities. Although significant improvements are needed before IAs can be considered
actual assistants, early adopters in the enterprise area claim that they will scale enormously in the next
years.
The Anywhere Office
The digital workplace has become more mobile, putting less emphasis on physical workplaces than ever
before, thanks to the ever-expanding market of mobile-first platforms. Mobile technology allows for real-time
communication with coworkers as well as digitally based work, allowing employees to work and contribute
from anywhere.
Enterprise Social Platforms
In today's workplace, effective collaboration is critical, and corporate social platforms allow employees to
communicate and cooperate with everyone in their organisation as easily as they do on their favourite social
networks. Enterprise solutions aim to provide a positive user experience while also increasing efficiency.
Smart email
The Intranet provides a secure environment for real-time collaboration and communication, allowing
information to be transmitted rapidly and efficiently. Employees can stay nimble because they have fast
access to the information they need, which encourages a change-adaptive culture.

Artificial Intelligence
Artificial intelligence is a system that can perform tasks in a way that mimics human intelligence and can
iteratively improve itself based on the data it collects. Artificial intelligence (AI) helps organisations thrive by
assisting with decision-making and transforming them into more intelligent, automated, and scalable entities.
2. Workplace communications – digital applications/technologies
Provide examples of two workplace communications technology i.e. any digital tools that allow two or more
people to communicate with each other and that may be written, verbal, visual, audible or a combination of
these. Make sure the technologies you choose are up to date and/or innovative.
Describe:
 The name of the digital technology/application

 The digital technology application, including its use in the workplace
 At least one benefit of using the digital technology/application.
 How the digital technology is current and innovative.
Google drive
Individual documents and drives can be shared with other users. Multiple people can access and maintain a
single document using this permission-based capability. The changes made by each user will then be
credited to them. This means that people from all around the world may sit down and start collaborating on
projects, resulting in projects being completed faster. Supervisors can also watch the process to check that
everyone is doing what they're supposed to be doing, and that if there's a delay, it's easy to figure out where
it's coming from. That way, we will know right away when the ball is dropped and will have the opportunity to
react. With access to this document from anywhere in the world, we may have personnel working around the
clock to ensure that a project continues track and, in some situations, is completed ahead of schedule. We
can then download the file and use the contents for whatever project we are working on once it's finished
3. Digital technologies – general
Provide examples of two digital technologies that can be used in any area of the workplace e.g. hardware
and software, learning management systems, record management.
Describe:
 The name of the digital technology

 The digital technology including its use in the workplace
 At least one benefit of using the digital technology
Zoom Meeting Transcriptions
In the post-COVID-19 age, many digital workplaces are delivering software that allows video conferencing
and employees' hybrid work styles. One example is Otter.ai. Otter.ai, a company that delivers AI-powered
real-time transcribing services, announced the debut of Otter Assistant. The tool automatically joins Zoom
meetings that have been scheduled, as well as records and shares meeting notes.

RPA systems with machine learning
According to Deloitte analysts, intelligent IT solutions can improve analytical capabilities and simplify audit
and historical document tracking processes. End-to-end back-office automation is now possible thanks to
Natural Language Processing (NLP) and Robotic Process Automation (RPA). Government centres are one
example mentioned by Deloitte researchers: AI-powered online self-service portals are intended to increase
data intake capacity while decreasing reliance on physical government offices.
4. Networking through digital technologies
Provide examples of two digital technologies for networking i.e. to form and/or maintain relationships with
other individual or organisations.
Describe:
 The name of the digital technology/application

 The digital technology application, including its use in the workplace
 At least one benefit of using the digital technology/application.
Google hangouts
Google Hangouts can not only replace lost face time, but it also allows you to exchange displays and files in
the middle of a conversation, just as you would if you strolled up to someone's desk. It's ideal for
presentations, meetings, and walkthroughs, among other things. Hangouts allows users to make free audio
calls to other Hangouts users and costs users to call landlines and mobile phones overseas (through pre-
registered credit), except for calls to the United States and Canada, which are free.
SharePoint
It can be used as a shared file repository, a blog, a web content management system, or even an intranet.
It's also available in a variety of flavours, including SharePoint Server and SharePoint Online, both of which
are part of Office 365. It's one of the simplest ways to preserve templates that assure brand and corporate
standards consistency, which can be difficult for firms with employees operating in a variety of places around
the world.
5. Assessing the validity and reliability of digital information sources
List at least five questions that could be used to determine the validity and reliability of digital information
sources.
 Who oversees the website? Is it linked to a well-known organization or institution?

 Is the organization in charge of the site identified (e.g., with an official emblem) and contact
information provided? Is the site biased in any way?

 Is the source's grammar and spelling, correct?
 Was there a recent update to the website?
 Was it suggested by a reliable source?
 Do the facts and figures reflect what you've found on other websites?
Apply these questions to three of the information sources you used for your research, ensuring that the
information is valid and reliable. You are required to list your sources.
Newspaper

The person in charge.
The site is not biased since it is proven by the board of directors
Yes, the sources are all checked with an app
No
Yes
Yes
One to one interview

The person in charge
Yes. Th site is not biased
Yes
Yes
Yes
Yes
Websites

The company that develops the program or software creates the information on the official website.
Yes, it was provided. The site is 100percent free of biased as it was the feedback by the audience
are positive.
Yes
Np
Yes
Yes

6. Intellectual property
Discuss the following:
 Intellectual property risks for workplaces in relation to digital technology

Intellectual property is potentially a company's most asset. Intellectual property, whether tangible or digital,
customer data or operational information, trade secrets or business strategy, is often the primary source of
revenue for any company.
 Legislation and copyright – list at least five Acts and Regulations that apply. List the name, the
purpose and scope of each.
Australian intellectual property law is intended to promote innovation and protect businesses that produce
unique intellectual property to gain a competitive advantage. Australia is also a signatory to a number of
international treaties that safeguard intellectual property rights in other countries .
Part C – Research cloud storage services
You are required to research and compare cloud storage services. You will use one of the public cloud
services to share your briefing report with your assessor.
1. Research four cloud storage service options – at least one of the options should be a public cloud
service that you can use later in this assessment.
Your research should address:
 the name of the cloud storage service
 how it compares to other services - the advantages of disadvantages of each
 brief description of the cloud computing systems
 storage capability
 pricing and plans (as applicable).
2. Write a brief report that includes the comparisons, your chosen cloud service and the reasons for
choosing it (this report will need to be submitted in Part E of this assessment).
Cloud Storage Services
Disadvantages  No monthly billing

 No third-party integrations
 Tech support is limited
Advantages  End-to-end encryption

 Easy to use
 Extended file history
Description SMBs will benefit from its cloud storage and file-sharing platform. It's an
excellent Dropbox competitor, and it's known for its security and data
privacy features. It has the ability to sync between computers and
mobile devices.

Storage capability Up to 1TB
Pricing Sync.com has three different pricing options. There's the $8/month
Business Solo Plan, which is invoiced annually. The Business Pro Plan
is $5 per user per month, payable annually. There's also the Business
Advanced Plan, which is $15 per user each month and is invoiced
annually.
IDrive
Disadvantages  Sharing options are basic, at best

 No unlimited storage
Advantages  Easy to set up

 Unlimited devices per account
 Allows bulk uploads and restores
 Fast upload speeds
 Stellar mobile experience
Description IDrive is a cloud storage platform that prioritises privacy. Users can
utilise a single account to backup files across various devices. Users
may also back up social media content, and the platform can be
accessible via the IDrive Online Backup mobile app from any mobile
device, including iOS, Android, and Windows.
Storage capability Up to 100GB
Pricing IDrive's basic plan is completely free. It has a storage capacity of 5 GB

and never expires. IDrive Personal, which costs $69.50 per year, IDrive
Team, which costs $99.50 per year, and IDrive Business, which costs
$99.50 per year, are the other plans available. For the first year, each
plan comes with a discount.
SugarSync
Disadvantages  Expensive
 No two-factor authentication
Advantages  Enterprise-grade 256-bit AES encryption

 Support for unlimited devices
 Easy to use
Description SugarSync allows users to share and sync as little as a few folders
across different devices, or as much as whole libraries. The platform is
well-integrated with a variety of external business systems and tools,

blending in seamlessly and naturally with any software ecosystem and
readily drawing and syncing data from any database.
Storage capability Up to 1000GB
Pricing SugarSync has three individual options with prices ranging from $7.49
to $18.95 per month. A 1000GB storage plan for $105/month for 1–3
users and a quote-based custom plan for 10 users are among the two
enterprise offerings. A 30-day free trial is included with all plans.
IceDrive
Disadvantages  The virtual drive functionality is only available on Windows

 Support is limited
 Collaboration features are not available
Advantages  Security is excellent

 Virtual drive simulates the hard drive experience
 Reasonably priced
Description It makes file actions like open, upload, edit, and delete feel as quick as
they do on your hard drive thanks to proprietary software. It also makes
advantage of adaptive caching of previously used files to keep
everything running smoothly. This feature, however, is only available on
Windows.
Storage capability Unlimited
Pricing IceDrive has monthly, yearly, and lifetime plans available. Monthly plans
range from $4.99 to $17.99 per month, annual plans from $19.99 to
$179.99 per year, and lifetime plans from $59 to $499 per year. A free
subscription with 10 GB of storage and 3 GB of daily bandwidth is also
available. This design, however, does not include client-side encryption.
After comparing the four cloud storage services (Cloud Storage Services, IDrive, SugarSync,
IceDrive) from the advantages and disadvantages, I decided to choose IDrive for some reasons,
they are:
• Easy to set up
• Unlimited devices per account
• Allows bulk uploads and restores
• Fast upload speeds
• Stellar mobile experience
IDrive also offers specialised backup software, such as IDrive Lite for backing up contacts from mobile
devices, IDrive EVS for software developers, IDrive Portable for local data backup, and IDrive Photos for
backing up photos from users' phones
3. Send an email to your assessor letting them know which cloud service you are going to use.

Email Template
To: <<Add name(s) of main email recipients here>>
From: <<Add your email address here>>
CC:
BCC:
Date/time: <<> 24th of Jan 2022 >
Subject: << Brief Report of Cloud Storage Service >>
Attachments: << Brief Report of Cloud Storage Services. docx >>
To assessor,
After researching and comparing four cloud storage services (Cloud Storage Services, IDrive, SugarSync,
IceDrive), I've opted to utilise IDrive for a variety of reasons. I've provided the file for you to review for the
reasons and comparison.
Please notify me of your recommendation. Thank you and best wishes
Kind regards
Chun Seng Chia
Part D – Write a brief procedure
INSTRUCTIONS:
 Write a brief procedure for using your chosen cloud storage service in a workplace.
 Your procedure should cover the following points:
 The purpose and scope
 The relevant legislation that applies to the service (identified in Part A and Privacy)
 Information/instructions on how to protect intellectual property and copyright
 Where the information/data is stored prior to sharing on the cloud service
 Where the information/data is stored after it is retrieved from the cloud storage
 How long it can be stored in the cloud (from the workplace prospective)
 Instructions on how to use the service including logging in and out
 Any protocols that may apply (naming conventions, usernames, file size, etc).
 Your procedure should not be longer than two pages.
The goal and scope of employing IDrive in the business as a cloud storage service.

This cloud storage service was picked for all employees that are involved and working in the same office.
And there are specific goals that this cloud storage service should help you attain.
o Wireless Network Management

o Increased Automation
o Stability and Security
o Easy Backup and Recovery
o Faster Decision-Making By Decision-Makers
o Smoother Interaction & Collaboration
o User-Friendly Access
The relevant legislation that applies to the service

The Privacy Act 1988 (Cth) (the Privacy Act) governs any overseas disclosures of personal information,
which is a topic that many cloud computing implementations touch on. When exposing personal
information outside of Australia, any organisation subject to the Australian Privacy Principles under the
Privacy Act must adhere to specific duties.
Before releasing data outside of Australia, the person disclosing the data must take reasonable precautions
to ensure that the recipient does not violate the Privacy Act, according to Australian Privacy Principle 8.
Unless an exemption exists, the disclosing party is responsible for the recipient's violations of the Privacy
Act. One exception is if the disclosing party has reasonable grounds to believe that the recipient is subject
to a law or binding scheme that protects the information to at least a substantially similar level as the
Privacy Act, and there are mechanisms available to the individual to whom the information relates to
enforce that law or binding scheme.
Information/instructions on how to protect intellectual property and copyright

o Keep business ideas and trade secrets to ourselves. Always document our concepts and
original content in detail. Always file a trademark application.
o All our intellectual property, trade secrets, and creative works are always registered.
o Invest in yourself.
Any protocols that may apply (naming conventions, usernames, file size, etc).
o The names of files should be consistent.
o When naming a file, avoid using special characters or spaces.
o Instead of periods, spaces, or slashes, use caps and underscores.
o Keep and save your username to yourself
o Clearly mention the Project or Convention
What do I need to hand in for this task? Have I completed this?
Part A – you do not need to submit to anything N/A
Part B – you do not need to submit to anything N/A
Part C – Email to assessor 
Part D – you do not need to submit to anything N/A
Part E: 

 Assessment Task Cover Sheet
 Research Report (Part B)
 Cloud storage Comparison Report (Part C)
 Procedure (Part D)

Unit:
 BSBMGT407

Not submission?
Part A – Conduct research and outline findings
Part B – Prepare for online meeting
Part C – Provide training and support for online

meeting software
Part D – Conduct meeting using online meeting

software
STUDENT DECLARATION
Insert your name


Insert your name

Student name: ______________________________________________________________________________________

ASSESSOR FEEDBACK
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Assessor name: _____________________________________________________________________________________
Date: ______________________________________________________________________________________________

ASSESSMENT TASK 2: Online meeting project
TASK SUMMARY:
There are four parts to this task:
 Part A – You are required to conduct research and identify online meeting software.
 Part B – You are required to develop instructions for using the software to participate in a meeting, as well
as online meeting protocols.
 Part C – You are required to provide training and support for the online meeting software and conduct an
online meeting.
 Part D – You are required to set up and conduct a meeting using the online meeting software and
presentation.

 Computer with:
– Microphone
– Microsoft Office or similar program
– Access to the Internet
– Email program
– Online meeting software installed
– Presentation package such as Prezi or PowerPoint
– Printer
 Meeting space
 Role play participant (you).

You will do this task using a simulated work environment.
16/01/2022
 Part A: You are required to submit their research report.

 Part B: You are required to submit their report.
 Part C: You are required to send a meeting invite to their assessor.
 Part D: You are required to submit the following:
– The procedure developed in Part B.
– Their presentation developed in Part B.

If you are a workplace-based student, your assessor will provide you with the details
directly of how you will be able to deliver your presentation.
You work for a company that has offices in Sydney, Melbourne and Brisbane. As senior managers are
based across different offices, meetings are usually held in any one of the offices with senior managers
travelling interstate to meetings.
The company has recently decided to conduct at least 50% of meetings online and has asked you to
investigate relevant software solutions. Management would prefer a free service but are happy to pay a fee
for usage but not a license fee. They have also specified that documents will need to be shared during
meetings and that they need to hear each other but seeing the meeting participants is not a necessity.
PART A – CONDUCT RESEARCH AND OUTLINE FINDINGS
INSTRUCTIONS:
The first part of this assessment requires you to conduct research about workplace digital applications.
As per the scenario information, conduct research to identify potential solutions for the company. Identify and
review at least three online meeting solutions, with at least one of the solutions being a free for use software,
which you will use for the next part of the assessment.
Your research should address the following:
 Name of software
 Key features of the online meeting software, including system and equipment requirements
 If and how it meets general intellectual property and copyright laws
 Plans/pricing as applicable
 Key benefits.
Select a valid and reliable option that fits the organisation's purpose and outline your reasons for selection.
Using your research, prepare a brief report that includes your comparison and preferred solution to submit to
your assessor. Submit the report to your assessor.

 Name of software
 Key features of the online meeting software, including system and equipment requirements
 If and how it meets general intellectual property and copyright laws
 Plans/pricing as applicable
 Key benefits.
Skype:
Skype is a piece of software that allows people all over the world to communicate with one another. Skype
is used by millions of people and companies to make free video and audio one-to-one and group
conversations, exchange instant messages, and share files with others.
Key features
Calling with audio and HD video
In one-on-one or group calls, enjoy crystal clear audio and HD video, as well as call replies.
Smart messaging
Use entertaining responses to respond to any message right away or use @mentions to get someone's
attention.
Sharing screen
With integrated screen sharing, you can easily share presentations, holiday photographs, or anything else
on your screen during a conversation.
IP & Copyright Law
Consumer Terms:
These terms apply to Skype’s consumer software applications and products. They do not apply to the Skype
for Business product and online service offered by Microsoft Corporation.
Fair Usage Policy:
Policies that apply to your use of Skype to protect against fraud and abuse and that may place limits on the
type, duration or volume of calls or messages that you are able to make.
Terms of Service - Skype Numbers:
How you may use Skype Numbers (previously known as Online Numbers) which are provided to you via a
third party carrier.

Plans/pricing
Key Benefits
 Skype is simple to use. Adding a contact, initiating a video or phone call, or initiating an instant
message are all straightforward processes. It's as simple as pointing and clicking to send a file. It
also works well with Office 365, allowing users to leave comments on documents or communicate
through instant chat while online.
 Companies who utilise Office 365 have the finest platform for document sharing, conference calls,
and presentations since Skype for Business is completely integrated into the suite. Each application
interacts with the others in a seamless manner, allowing for simple cooperation and integration.
 Skype is compatible with a wide range of devices, including PCs, laptops, smartphones, and tablets.
You have fast access to all your contacts, information, and the call itself should you need to work
from home or take a conference call on the road.
 Businesses operate on a global scale, attracting the brightest minds from across the globe to deliver
services and information. Organizing employees across the world used to be difficult or impossible,
but Skype for Business makes it simple to communicate with other members of your team. This
enables a level of collaboration within an organisation that has never been seen before.
Google Meet:
Google Meet (previously known as Hangouts Meet) is a Google video-communication service. It's one of
two programmes that take the role of Google Hangouts, with the other being Google Chat.
Key features
The duration of a call is unlimited
People can enjoy the same benefits as business users with their existing Google Account. Google wants to
help those who rely on Meet to stay in touch over the coming months.
Quickly gauge the pulse of participants with polls
Polls in Meet ensure that presenters can get the feedback they need and audience members can make

themselves heard. This leads to a more engaging, productive, and enjoyable meeting experience.
Improved video quality in low-light conditions
Meet will intelligently adapt to the lighting conditions, for example processing off when lighting conditions
improve. This feature will be on by default and works automatically.
Less audio distraction
Google Meet filters out disruptive background noise. It reduces the audio distraction (keyboard typing,
closing doors, or even barking dogs), and help ensure more productive meetings.
IP & Copyright Law
Copyright infringement has simple implications for Google. The Digital Millennium Copyright Act is followed
by us (DMCA). We may prohibit access to content that infringes relevant copyright law if we are properly
notified under this legislation.
Plans/pricing
Key Benefits
 Google Meet is a free service available to all Google users. Up to 100 people can participate in the
free version. Furthermore, free users have a 60-minute time limit. Users with current Google
accounts may easily start using Google Meet because it is organically connected with other Google

services.
 It's not difficult to use. It's as easy as clicking or touching a link to join a meeting. For macOS,
Microsoft Windows, iOS and iPad OS, and Android, the platform is also accessible as a web app or a
dedicated native app.
 It also handles large-group conferencing admirably, albeit with a few hitches and problems
here and there.
 Overall performance is stable, with few performance concerns, and is equivalent to those
of major rivals like Zoom and Microsoft Teams.
PART B – PREPARE FOR ONLINE MEETING
INSTRUCTIONS:
You are now required to prepare for the online meeting with your assessor.
 Complete the following preparation tasks:
 Access or download the online meeting software and familiarise yourself with the system.
 Research online meeting protocols – identify at least six online meeting protocols that should be followed.
 Develop a brief procedure that could be used by staff that covers the meeting protocols and written
instructions on how to use the online meeting software (including accessing the software, setting up a
meeting, how to use audio and share documents and any other important information). This document
should be approximately one page.
 Prepare a short presentation using Prezi or PowerPoint about the online meeting application you have
selected. You will use this presentation in Part D of this task.
The presentation should be for approximately two-three minutes and address the following:
– The name of the application
– Brief description of the application, including its use in the workplace
– The benefits of using the application
– How to access the digital application
– How information is stored and retrieved (in relation to IP and copyright laws)
– Any costs involved.
PART C – PROVIDE TRAINING AND SUPPORT FOR ONLINE MEETING SOFTWARE
INSTRUCTIONS:
In this part of the assessment, you will meet with your assessor as though they are a staff member to provide
training and support in how to use the online meeting software.
Provide a hard copy of the procedure that you developed above to your assessor and go through the online
meeting protocols and the instructions on how to access and use the software. Give your assessor the
opportunity to practice and ask questions. You will also need to demonstrate effective communication skills,
including speaking clearly and concisely and active listening to confirm understanding.

At this time you should send an invite to the online meeting using the software you have identified. Your
assessor will advise the meeting date and time. Use the online meeting software to send the invite for the
meeting.
Greetings assessor,
I've set up an online meeting for you. The following are the meeting details:
Michelle has scheduled a Zoom meeting with you.

Topic; Meeting
Time: 9 a.m. Pacific Time, Jan 25, 2022
Join the Zoom Meeting at
https://us02web.zoom.us/j/2882886101?pwd=Um8wWkdZRW5DZENUU2lPZnZyNElGUT09
288 288 6101 is the meeting ID.

6101 is the passcode.
Regards,
Chung Seng Chia

PART D – CONDUCT MEETING USING ONLINE MEETING SOFTWARE
INSTRUCTIONS:
The final part of this assessment requires you to conduct an online meeting.
The purpose of this meeting is to talk about the digital application you chose. You will use your presentation
from Part B of this task to guide you through the meeting.
Your assessor will be in another room on their own computer to observe your performance.
Remember to give your assessor the opportunity to ask questions and make sure you follow the meeting
protocols you developed in Part B of this task.
Submit the following documents to your assessor at the end of this online meeting:
 The procedure you developed in Part B
 Copy of your presentation
Meeting protocols:
 Please come on time. It would be very appreciated if you could arrive a little earlier than the
scheduled start time. Arriving late or leaving early might be distracting, so please avoid it if possible.
 Any pre-meeting talk should be limited to the type of conversation you'd have in a live face-to-face
encounter. Please be courteous and respectful to one another, keeping in mind that there may be
many newbies present who require a safe, comfortable, and welcoming environment. Don't talk
about anything that might offend people.
 If you're running late, don't openly message the channel with greetings or inquiries regarding the
topic. Wait until the share is finished before the leader re-posts the topic on the main screen.
 When typing your contribution, try to keep each line short for the sake of people who are reading it,
and conclude each line with "..." (without the quotes) so that we know you're going to keep going.
Please keep your posts to a fair length so that others can participate. Unless it is indicated as Open
Sharing, please keep your share related to the meeting topic and as it relates to your OA recovery.
 Type "DONE" when you're done sharing.
 We end the meeting with a prayer when the sharing session has concluded. If you have special
questions, the leader will be available to answer them before and after the meeting.
how to join Google Hangouts:
 Click on the invite link someone has sent you and you will be able to go straight to your Hangout
session.
 Once you click through to a meeting, you are placed in a virtual waiting room; hit the "Join" button
to enter the video chat.

<Insert Presentation Slides>
How to Copy paste PPT slides onto here?
For Windows 10: Click Shift + Windows + S -> select area (it will automatically be copied to clipboard ->
paste here
https://www.nextofwindows.com/windows-shift-s-new-way-to-take-screenshots-windows-10-creators-
update
Part A: Research Report 
Part B: Report 
Part C: Meeting Invite 
Part D: 
 Procedure (Part B)
 Presentation (Part B)

Unit:
 BSBMGT407

Not submission?
Case studies
STUDENT DECLARATION
Insert your name


Insert your name

Student name: ______________________________________________________________________________________

ASSESSOR FEEDBACK
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Assessor name: _____________________________________________________________________________________
Date: ______________________________________________________________________________________________

ASSESSMENT TASK 3: Case studies
TASK SUMMARY:
You are required to read the case studies and review the Grow Management Consultants' IT Policy and
Procedure to answer the questions.

 Access to a computer with Microsoft Office or similar program
 Access to the Internet for research
 Grow Management Consultants IT Policy and Procedure.

This task may be done in your own time as homework or you may be given time to do this task in class (if
applicable). Your assessor will advise.
16/01/2022
 Answers to each question.
You may be given the opportunity to answer the questions verbally is appropriate.
INSTRUCTIONS:
Read through the case studies below and answer the questions that follow
CASE STUDY 1
Jane is the Marketing Officer at Grow Management Consultants and has recently downloaded cloud
storage software onto her private mobile phone so that she can use the documents for another job she has
applied for. She doesn’t have authority to use her mobile phone for work use and it doesn’t have a
password protecting her phone.
The free software Jane downloaded was an app from the iTunes Store that had no reviews. She has
transferred a large number of files via the Internet at work to her phone and a colleague has reported it to
the Branch Manager.

1. Identify the components of the policy and procedures Jane has breached. Write a brief description of how
she has breached the policy.
Jane has broken the regulation by using cloud computing services on her personal cloud services account
to send and store files that are company-owned data without adhering to the company's rules controlling
such data. She moved work files using cloud computing services without the IT manager's permission.
Cloud computing services may result in data loss or theft, exposing individuals and businesses to internet
risks and exposing the company's network to unwanted intruders. Jane may have exposed the company's
information to unauthorised attackers by transferring files via cloud computing account without proper
oversight.
2. If Jane had authority to use her mobile phone at work, what other component of the policy and
procedures did she breach?
Jane has been issued a formal warning and instructed to uninstall the software from her phone. Since then,
management has learned that a number of employees have downloaded cloud storage services to their
devices in order to work from home. While their devices have been certified for use, they have not been
granted access to the cloud services.

CASE STUDY 2
Jane has received a formal warning and ask been asked to remove the app from her phone. Management
have since heard that a number of staff have downloaded cloud storage services onto their devices so that
they can work from home. While they have had their devices approved for use, they have not had
permission to use the cloud services.
1. What information could Grow Management Consultants add to their policy and procedure to ensure the
use of cloud storage services meets their compliance requirements?
Even if the group has access to the device, cloud storage is not available on it.
2. Write an excerpt for the policy and procedure document on how intellectual property and copyright will be
protected using cloud storage services.
Grow Management Consultancy publishes a monthly blog on leadership and management topics.
Leadership in the Digital Age is the topic of your most recent blog. You've just finished scouring the Internet
for topics that you believe your readers might be interested in, and you discover that a competitor, Better
Management Consultants, has copied and pasted more than half of your blog onto their blog page as their
own.

CASE STUDY 3
Grow Management Consultancy produce a monthly blog about all aspects of leadership and
management. The blog site is at www.growmanagement.net.au/blog
Your most recent blog is about Leadership in the digital age. You have just been searching the Internet to
find out about topics that you think might be of interest to your readers and you find that a competitor,
Better Management Consultants has posted more than half of your blog, word for word, on their blog page
as their own. The website address that includes the blog is www.betterMC.net.au/weeklyblog and the date
of the blog is shown as two weeks after you originally produced your work.
1. Research copyright laws in Australia to find out if this scenario is a breach of copyright laws. Explain your
findings in a paragraph.
The Copyright Act. Copyright is a right belonging to the owner or licensee of a a literary,
artistic or dramatic work, film or sound recording, to reproduce, perform or otherwise deal
with the work. The law of copyright in Australia is contained in the Copyright Act 1968 (Cth)
2. Could Better Management Consultants use the text from the blog under 'Fair Dealing' exceptions? Explain
your response in a paragraph.
No, In order to comply with Australian law regarding fair dealing requests, the blog should utilise, if it was a
research or study, for review and critique.
3. Explain what Grow Management Consultants can do regarding this breach of copyright, without taking
the matter to court.
Grow management may request that content be removed immediately if they believe they have broken the
law.

4. Who or where can they report the breach externally to? Explain your response.
Grow Management is in charge of informing a legal authority, such as the Ministry of Labour, about them.
Answers to each question 


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STUDENT ASSESSMENT

Apply digital solutions to work processes

Student full name: _________________________________________________________________________________

Student ID: ________________________________________________________________________________________

Alice Spring College

About your assessments

Assessment Task About this task

How to submit your assessments

Assessment Task Cover Sheet

Alice Spring College

Assessment Requirements Due date

1. Workplace digital applications project 16/01/2022

2. Online meeting project 16/01/2022

3. Case studies 16/01/2022

AGREEMENT BY THE STUDENT

Do you understand the requirements of this assessment?  Yes  No

Insert your name

Insert you signature

Assessor name: _____________________________________________________________________________________

Assessor signature: _____________________________________________________ Date: ________________________

Alice Spring College

Name: Insert your name

Date of submission: 16/01/2022

Satisfactory/ Was this a re-

Part A – Conduct research

Part B – Develop research report

Part C – Research cloud storage services

Part D – Write a brief procedure

Part E – Upload documents to a cloud storage

Insert your name

þ None of this work has been completed by any other person.

Insert your signature

Insert your name

Alice Spring College

Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

Alice Spring College

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

WHEN DO I DO THIS TASK?

WHAT DO I NEED TO SUBMIT?

 Part A: You are not required to submit anything for Part A.

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

Alice Spring College

Alice Spring College

PART C – RESEARCH CLOUD STORAGE SERVICES

PART D – WRITE A BRIEF PROCEDURE

Alice Spring College

Part B – Research Report

Briefing report: Workplace digital technologies

1. Digital technology – trends and innovations

The Anywhere Office

Enterprise Social Platforms

Alice Spring College

2. Workplace communications – digital applications/technologies

 The name of the digital technology/application

3. Digital technologies – general

 The name of the digital technology

Zoom Meeting Transcriptions

Alice Spring College

4. Networking through digital technologies

 The name of the digital technology/application

5. Assessing the validity and reliability of digital information sources

 Who oversees the website? Is it linked to a well-known organization or institution?

Assessor signature: _____________________________ Date: