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RTO#6527 | CRICOS#03399C

Unit Result Sheet


This form is to be completed by the assessor and is used to record the student assessment Outcome/result for each Unit of
Competency. All student submissions (Outlined below) are to be attached to this sheet before placing on the student academic file.
Student results are not to be entered into the Student database unless all relevant paperwork is completed and attached to this sheet.

Students must complete all assessment tasks as satisfactory (S) to be Competent (C)

Student Use

Student ID No

Student Name
BSBWHS21
Unit Code
Ensure a safe workplace for a work area
Unit Title

Assessor Use Only  Initial Submission  Re-Submission

Please attach the following documentation to this sheet Assessment Re Assessment Outcome
Outcome
Assessment 1 Written Assessment S NS NA S NS NA
Assessment 2 Project S NS NA S NS NA
Assessment 3 Role Play S NS NA S NS NA
Assessment 4 Role Play S NS NA S NS NA
Final Assessment Result for this unit: C / NYC

Comments:

Assessor:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided
appropriate feedback.

Assessor Name: Signature: Date:

Student Declaration:
I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights.

Name: Signature Date:

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 1 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

BSBWHS21
Ensure a safe workplace for a work area

Assessment Tool

Assessment Resource Summary


Assessment Type This is a summative assessment, which requires the assessment to be
conducted in conditions that are safe and replicate the workplace
Assessment Task 1 Written Assessment

Assessment Task 2 Project

Assessment Tasks Assessment Task 3 Role play

Assessment Task 4 Role Play

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 2 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Assessment Cover Sheet


Please complete cover sheet clearly and accurately for assessment tasks and other types of evidence you submit for your course. All student assessment tasks
submissions including any associated checklists where applicable, are to be attached to this cover sheet.

Student Use
Student ID No
Student Name
Unit Code BSBWHS21
Unit Title Ensure a safe workplace for a work area
Assessment No. 1
Assessment Method Written Assessment
 Initial Submission  Re-Submission

Student Declaration I declare that:


 These tasks are my own work.  I have read and understood NTCA’s policy on Plagiarism, cheating and
 None of this work has been completed by any collusion and understand that if I am found to be in breach of this policy,
other person disciplinary action may be taken against me by NTCA.
 These tasks are not plagiarised or colluded  I have a copy of my assessment work with me, which I can produce if the
with any other student/s. original is lost.
 I have correctly referenced all resources and
reference texts throughout these assessment
tasks.
Student Signature: Submission Date:

Assessor Use Only


Outcome

Satisfactory / Not Satisfactory

Assessor Feedback:

Assessor Name: Signature: Date:

Student Submission Receipt: Your submission has been received. Please keep a copy of this record.

Student ID & Name: ……………………………….…………………….….. Submission Date: …………………..…………………………….

Unit Code: ………………………………..……………… Assessment No & Method: ……………………………………..….……..………….


 Initial Submission  Re-Submission

Received By (Name): …………………………………….…. Signature: …………………..……….. Date: …………………..………………..


The results will be updated within twenty-one (21) days from your final submission. Please check your student portal regularly to make sure
that your results are updated. If there are any discrepancies, please discuss with the Trainer/Student Support Officer.

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 3 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Assessment Task 1: Written Assessment


Task instructions
 This is an individual assessment.
 The purpose of this assessment task is to assess the students’ knowledge essential to work and
communicate effectively in an ICT environment in a range of contexts and industry settings.
 To make full and satisfactory responses you should consult a range of learning resources, other
information such as handouts and textbooks, learners’ resources and slides.
 All questions must be answered in order to gain competency for this assessment.
 You may attach a separate sheet if required.
 You must include the following particulars in the footer section of each page of the attached sheets:
o Student ID or Student Name
o Unit ID or Unit Code
o Course ID or Course Code
o Trainer and assessor name
o Page numbers
 This is the first (1) unit assessment task you have to successfully complete to be deemed competent in this
unit of competency.
 The Unit Knowledge Test is comprised of twenty-two (22) written questions.
 You must respond to all questions and submit them to your Trainer/Assessor.
 You must answer all questions to the required level, e.g. provide the number of points, to be deemed
satisfactory in this task.

Questions:

Q1: Describe the following terms usually mentioned in the codes of practice, WHS Acts and regulations in one to two
short sentences:

Hazard A hazard is a source of potential harm or negative health effects on a person or


people.

Incident A separate unit of experience that occurs because of an action or situation

Risk When exposed to a hazard, risk refers to the possibility of harm (death, injury, or
illness).

Risk register A Risk Register is a record of all the dangers that have been recognized in a certain
area, along with the risk level and the controls that have been applied to eliminate
or reduce the risk associated with each hazard.

Risk assessment Risk assessment is a dynamic process that enables businesses and organizations to
implement a proactive risk management policy.

Risk control Risk management entails taking steps to remove health and safety risks as much as
possible, and if that isn't possible, minimizing the risks as much as possible.

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 4 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
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Risk analysis A method for determining the level of risk and grasping the nature of hazards.

Risk management process There are four steps in the WHS risk management process:

• Identify dangers that may cause injury


• Determine the severity of the harm and the likelihood of it occurring
• Put in place appropriate controls to reduce the risk of injury.
• Keep an eye on risk controls and revise them if necessary.

Q2: Complete the following table for each state/territory WHS authorities:

State or territory WHS Act WHS Regulation WHS Codes of practice


Australian Capital Work Health and Work Health and Work Health and Safety
Territory (ACT) Safety Act 2011 Safety Act 2011
New South Wales Work Health and Work Health and Confined space
(NSW) Safety Act 2011 Safety Act 2011
Northern Territory Work Health and Work Health and Safety
(NT) Safety Act 2011 Safety Act 2011
Queensland (Qld) Work Health and Work Health and Public Sector
Safety Act 2011 Safety Act 2011
South Australia (SA) Work Health and Work Health and Abrasive blasting
Safety Act 2011 Safety Act 2011
Tasmania (Tas) Work Health and Work Health and Demolition work
Safety Act 2011 Safety Act 2011
Victoria (Vic) Work Health and Work Health and Concrete Pumping
Safety Act 2011 Safety Act 2011
Western Australia Work Health and Work Health and First Aid in the Workplace
(WA) Safety Act 2011 Safety Act 2011

Q3: Describe why each of the following are important to your role in the business setting in 50-100 words:

3.a. Acts (20-30 words)

The acts help of forming a business organisation, as well as regulations governing the sale of corporate organisations,
are governed by business law. It also covers rights delegation, writing, and task delegation, contract breach,
transactions, contracts, and penalties for contract violations.

3.b. Regulations (30-50 words)

By defending employees, business defend the organisation against legal action. Employees who follow rules and
regulations understand what is expected of them and what would happen if they broke the rules.

3.c. Regulating agencies (20-30 words)

Regulatory agencies are part of the executive branch and are responsible for ensuring that laws are followed. Each
regulatory agency was established with a specific objective in mind and is in charge of implementing rules pertaining
to specific issues and industries.
Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 5 of 43
Level 11, 190 Queen St, Melbourne, 3000
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Q4: Answer the following questions:

4.a. Who is responsible for providing the primary duty of care to ensure the health and safety of workers while they
are at work in the business or undertaking? (20-30 words)

A PCBU's principal responsibility is to protect workers' health and safety while they are at work in the business or
endeavour. A PCBU is also in charge of ensuring that the work being done does not endanger people's health and
safety of other people.

4.b. What other responsibility does this person has other than the primary duty of care? (20-30 words)

The workplace's PCBU shall guarantee that the workplace, the methods of entering and exiting the workplace, and
anything deriving from the workplace are all free of dangers to anyone's health and safety, to the extent that is
reasonably practical. As far as is practically practicable, the PCBU must ensure that the fixtures, fittings, and plant do
not pose a risk to anyone's health or safety.

Q5: Explain the duties of a person conducting a business or undertaking (PCBUs) in the business service sector? (50-
100 words)

The person conducting a business or undertaking (PCBU) does everything reasonably possible to offer a work
environment free of health and safety hazards, including: providing and maintaining a work environment free of
health and safety risks, plan and structures that are safe workplace safety systems

Q6: Explain the rights and responsibilities and duty of care obligations of each of the following in 100-150 words:

6.a. Employer

An employer owes employees a duty of care to take reasonable precautions to avoid conduct that could reasonably
be expected to cause injury. It is not a novel concept that an employer has a duty of care to its employees when it
comes to mental health and psychological impairment.

6.b. Worker

Workers must take reasonable precautions to protect their health and safety. Take reasonable precautions to
protect the health and safety of individuals who may be harmed as a result of their actions or omissions. Collaborate
with the employer's efforts to meet OHS obligations.

Q7: What basic information should you keep complying with the WHS legislative requirements for record-keeping
and reporting? (30-60 words)

 Health and safety policies and procedures


 Standard operating procedures
 Organisational code of conduct
 Training and induction records
 Register of Injuries
 Workplace health and safety committee meeting minutes
 Equipment records including inspections, maintenance and repair
 Hazard identification and risk assessments
 Hazardous substances material safety data sheets
Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 6 of 43
Level 11, 190 Queen St, Melbourne, 3000
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Q8: Explain the term due diligence in your own words and what reasonable steps an officer must take to ensure the
business complies with its work health and safety obligations and the officer is exercising and demonstrating due
diligence and general duty requirements? (100-150 words)

Due diligence is the process of gathering and analysing information before making a decision or completing a
transaction to ensure that a party is not held legally accountable for any loss or damage. Maintaining up-to-date
understanding of work health and safety problems as they apply to specific operation is one of the reasonable
efforts officer must take comprehend the nature of the industry, as well as the dangers and risks involved. Officers
must conduct due diligence to ensure that the company complies with its WHS obligations. This includes ensuring
that the employees and other individuals are safe from injury, as well as. Ensuring that the company has appropriate
safe work systems in places.

Q9: What particular regulatory requirements, policy, procedures or systems are relevant in the Business Service
sector for infection control and managing hazards common to the work environment? List any five (5).

 Hand Hygiene for Staff and Patients


 Surfaces Should Be Clean and Disinfected
 Staff Should Use Contact Precautions.
 Investigate any outbreaks
 Prevent infections from spreading through the air

Q10: What are the legislative requirements and “duty to consult requirements” on the following:

10.a. Consulting with workers (100-150 words)

When evaluating hazards, analysing risks, and agreeing on ways to eliminate or reduce those risks, consultation is
essential. We must discuss with workers who will be affected by this choice, either directly or through their health
and safety representative, before considering how to remove or minimise hazards.

10.b. Consulting with other duty holders at the same workplace (100-150 words)

The WHS Act requires a PCBU to consult, collaborate, and coordinate efforts with all other individuals who have a
work health or safety duty in respect to the same topic. Because they are involved in the same activities or share the
same workplace, many businesses or undertakings are typically responsible for the same health and safety issues. In
these cases, each responsibility holder should exchange information to determine who is doing what and work
together in a cooperative and coordinated manner to avoid or minimise risks to the extent possible. At times, the
work activities of duty bearers may overlap and intersect. When they share a responsibility, such as a responsibility
for the health and safety of the same worker or workers, or when they are doing the same work, they must consult,
cooperate, and coordinate operations as far as is practically possible.

Q11: Explain when a PCBU must consult with workers according to WHS regulations and guidelines? (50-100 words)

Workers who perform work for the business or undertaking and are or are likely to be directly affected by a health
and safety issue must be consulted, as far as is practically practicable. When workers are likely to be or are directly
affected by a situation impacting their health and safety, an employer and a person conducting a business or
undertaking (PCBU) must engage with them.

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 7 of 43


Level 11, 190 Queen St, Melbourne, 3000
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Q12: Answer the following questions:

12.a. What is the definition of “hazardous manual tasks” according to the Work Health and Safety Regulations 2011
(WHS Regulations)

As defined by the WHS Regulations, a hazardous manual task is one that requires a person to lift, lower, push, pull,
carry, or otherwise move, hold, or restrain any person, animal, or thing and involves one or more of the following:

 force that is applied repeatedly or over a long period of time


 exposure to vibration high or abrupt force repetitive movement persistent or uncomfortable position

12.b. Provide 3 (three) examples of hazardous manual tasks in a community service sector?

 Material and equipment must be lifted and carried.


 Working at unsuitable heights
 Physical space is limited

Q13: Discuss the link between infection prevention and control and compliance with WHS legislation in your own 50-
100 words.

Infection prevention and control strives to limit the risk of patients contracting healthcare-associated infections that
may be avoided. Infectious agents are spread mostly through contact with other individual’s patients, professionals,
and visitors while providing health care. A good infection prevention and control programme necessitates the early
identification of people who are infected or colonised, or who have risk factors for infection. This could be in regard
to a local, national, or global organism, in which the necessity to put in place proper precautions to prevent the
infectious agent from spreading to other people is critical.

Q14: What are the five (5) common types of safety hazards in the business service sector and how can you minimise
them? (50-100 words)

 Falls and Falling Objects.


 Chemical Exposure.
 Fire Hazards.
 Electrical Hazards.
 Repetitive Motion Injury
Turn off the electricity. When working with any electrical item, there is one thing to keep in mind. It should be
turned off. If push the off button, don't assume the power is turned off. Turn off the electricity at the source, then
check to see if it's still off.

Others should be informed. Notify everyone in the vicinity if any electrical equipment is being repaired. Proper
communication helps to reduce the chances of reenergizing the equipment at an inconvenient moment.

Lockout is a term that refers to the process of locking (LOTO). Make sure that everybody who works on electrical
equipment understands how to lock out and tag out.

Q15: Explain the importance of each of the following factors in a compliant WHS policy framework in your own 30-50
words (for each):
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Factors Explanation

hazard, incident and injury


Incident reporting can serve as a "warning" to management, allowing them to
reporting spot potential flaws or issue areas that need to be addressed. Most incident
report forms identify the barriers that keep bad conditions from becoming a
catastrophic accident or disaster.
hazard identification, risk We can use hazard identification and risk assessment to recognize and
assessment and control manage potential hazards in the workplace. Make employees aware of the
issue and utilise it as a training tool. Set risk management guidelines based on
industry best practises and legal requirements.
human resources policies and Human Resources Policies and Procedures are critical in SMEs because they
procedures give structure, control, uniformity, fairness, and reasonability. They also
ensure that employment laws are followed and that employees are aware of
their responsibilities and the Company's expectations.
consultation and participation Workers who participate in health and safety consultation have a favourable
impact on management choices in the workplace because a larger pool of
ideas regarding workplace concerns is gathered. Better comprehension of
decisions leads to increased worker commitment to health and safety.
incident investigation and Information on accidents, incidents, and illness can be utilised to assist in risk
record-keeping assessment and the development of remedies to possible hazards. Any
reportable death, injury, occupational disease, or risky occurrence helps to
avoid injuries and ill health, as well as limit expenses from accidental loss.
quality system documentation The documentation of a quality system aids in the coordination and direction
of an organization's actions to meet customer and regulatory requirements
while also improving its effectiveness and efficiency.
designated person/s for raising To raise the issue with the health and safety representative.
issues
workplace support services Workers have access to a specialist who can help them deal with their anxiety
or depression, which allows them to stay at work or return to work sooner
than if they didn't have access to help. Reducing lost productivity has a direct
impact on profit margins in the workplace.
use of personal protective PPE is crucial because it protects employees from potential health and safety
equipment (PPE) hazards and provides additional protection in the case of an accident or
exposure to the elements.

emergency procedures Emergency procedure encourages people to be more mindful of their


surroundings. It also serves as a safeguard against fatalities and injuries.
Acceleration of the organization's return to normal activities, as well as the
reduction of damage to the structure, inventory, and equipment.

Q16: Describe each of the following principles of hazard and risk management and how these can be applied in the
workplace in your own 50-100 words:

16.a. risk analysis

An emergency plan also encourages people to be more mindful of their surroundings. It also serves as a safeguard
against fatalities and injuries. Acceleration of the organization's return to normal activities, as well as the reduction
of damage to the structure, inventory, and equipment.
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16.b. hazard identification procedures

Identify and categorise hazards and risk factors that have the potential to damage people. Analyse and assess the
risk posed by that hazard. Determine the best solutions to eliminate the hazard or manage the risk if it can't be
avoided.

16.c. hierarchy of control and its application

The hierarchy of control is a risk management system for the workplace. The hierarchy of control is a step-by-step
technique to removing or reducing risks, ranking risk controls from the highest level of protection and reliability to
the lowest and least dependable level of protection.

16.d. principles of risk assessment

Risk identification, risk analysis, risk control, risk finance, and claims management are the five core risk management
principles that can be applied to almost any circumstance or problem. Until examples are brought to light, one does
not understand how frequently these ideas are implemented in daily life.

16.e. examples of health and safety benchmarks

Benchmarking for health and safety is a structured process in which an organisation compares its health and safety
processes and performance to that of others to learn how to reduce accidents and illness, enhance compliance with
health and safety laws, and reduce compliance costs.

16.f. principles of safe design processes

The integration of hazard detection and risk assessment approaches early in the design process to eliminate or
reduce the risks of injury throughout the life of the product being developed is defined as safe design.

Q17: What are the six (6) benefits of effective record keeping and WHS documentation procedures?

Keeping records aids in the implementation of an effective health and safety management system in the workplace.
Hazards and dangers can be identified and controlled before an incident that could result in harm or disease.

Q18: What are the four (4) common types of WHS documentation?

 WHS Policy
 Psychological Health & Wellbeing Policy
 WHS Objectives and Targets
 WHS Responsibility Statement

Q19: How would you raise a health and safety issue with designated persons in the workplace? List three (3) ways.

 Inspect workplace
 Plan for improving health and safety
 Train employees about health and safety issue

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 10 of 43


Level 11, 190 Queen St, Melbourne, 3000
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Q20: Write the name of correct safe design principle for the following explanations (Reference: Guidance of the
principles of safe design for work (May 2006), Australian Safety and Compensation Council, Canberra):

a. All products, processes and tasks must be systematically assessed for risk. This involves identifying hazards,
assessing risk and putting in place risk controls to eliminate or control that risk.
Systematic risk management
b. There must be effective communication and documentation of all design and risk control information
between all persons involved. This applies through the whole lifecycle of the product/process.
Information transfer
c. The people who have the decision-making power to design processes, facilities and so on must be able to
promote their safe with the people at the coal face. Where there are several people involved in the design
process, there must be collaboration between them.
Safe design knowledge and capability
d. Every product has a lifecycle – for example children’s play equipment starts as a concept, then it is designed,
manufactured, supplied and installed, used, maintained, decommissioned and disposed of. Hazards must be
identified and controlled as early in the lifecycle as possible. For example, it is better to fix up a weak point
in the equipment frame during the design phase than to strengthen it after it has been made.
Product life cycle
e. The people who are in control of designing a process or product must have the knowledge and capability to
do this safely. If the knowledge or capability are not held they must be acquired.
Persons with control

Q21: Write down five (5) ways a consultation about WHS issues may take place in an organisation?

 Creating committees for health and safety.


 Representatives for Health and Safety are elected (HSRs)
 Organizing 'Tool Box' meetings on a regular basis.
 Meetings with the staff on a regular basis.
 Consult with workers

Q22: Write down three (3) potential barriers in effective evaluation and management of WHS processes for
improvement?

 Weak morale and low motivation


 Lack of leadership and management commitment
 High cost of implementation

Assessor Checklist: Assessment Task 1 (Written Assessment)


Questions Satisfactory
Q1.  Yes  No
Q2.  Yes  No
Q3.  Yes  No
Q4.  Yes  No
Q5.  Yes  No
Q6.  Yes  No
Q7.  Yes  No

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 11 of 43


Level 11, 190 Queen St, Melbourne, 3000
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Q8.  Yes  No
Q9.  Yes  No
Q10.  Yes  No
Q11.  Yes  No
Q12.  Yes  No
Q13.  Yes  No
Q14.  Yes  No
Q15.  Yes  No
Q16.  Yes  No
Q17.  Yes  No
Q18.  Yes  No
Q19.  Yes  No
Q20.  Yes  No
Q21.  Yes  No
Q22.  Yes  No

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 12 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Assessment Cover Sheet


Please complete cover sheet clearly and accurately for assessment tasks and other types of evidence you submit for your course. All student assessment tasks
submissions including any associated checklists where applicable, are to be attached to this cover sheet.

Student Use
Student ID No
Student Name
Unit Code BSBWHS21
Unit Title Ensure a safe workplace for a work area
Assessment No. 2
Assessment Method Project
 Initial Submission  Re-Submission

Student Declaration I declare that:


 These tasks are my own work.  I have read and understood NTCA’s policy on Plagiarism, cheating and
 None of this work has been completed by any collusion and understand that if I am found to be in breach of this policy,
other person disciplinary action may be taken against me by NTCA.
 These tasks are not plagiarised or colluded  I have a copy of my assessment work with me, which I can produce if the
with any other student/s. original is lost.
 I have correctly referenced all resources and
reference texts throughout these assessment
tasks.
Student Signature: Submission Date:

Assessor Use Only


Outcome

Satisfactory / Not Satisfactory

Assessor Feedback:

Assessor Name: Signature: Date:

Student Submission Receipt: Your submission has been received. Please keep a copy of this record.

Student ID & Name: ……………………………….…………………….….. Submission Date: …………………..…………………………….

Unit Code: ………………………………..……………… Assessment No & Method: ……………………………………..….……..………….


 Initial Submission  Re-Submission

Received By (Name): …………………………………….…. Signature: …………………..……….. Date: …………………..………………..


The results will be updated within twenty-one (21) days from your final submission. Please check your student portal regularly to make sure
that your results are updated. If there are any discrepancies, please discuss with the Trainer/Student Support Officer.

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 13 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Assessment Task 2 - Project


Task instructions

 This is the second (2) assessment task you have to successfully complete to be deemed competent in this
unit of competency.
 This assessment task requires you to complete a project.
 You must read and understand a declaration written by a community service practitioner and complete a
set of activities in order to successfully complete this project.
 You will receive your feedback within two weeks - you will be notified by your trainer/assessor when
results are available.
 You must attempt all activities of the project for your trainer/assessor to assess your competency in this
assessment task

Project Task:

This task is divided into five parts:

Part A: Risk assessment

Part B: Consultation and participation activity

Part C: Writing a recommendation for hazard analysis and control report

Part D: Developing WHS procedures for ongoing hazard identification, and assessment and control of associated risks

Part E: Developing and providing a WHS Induction and training program

You must use the attached templates to complete all activities of this assessment task.

Part A: Risk Assessment

This assessment task activity requires student to read and understand a declaration written by a WHS Officer and
complete the following activities:

Conduct a workplace risk assessment and record the results, including:

 identification of potential hazards and actual hazards

 risk assessment

 evaluation of policy/procedure in line with state/territory legislation and industry guidelines

 development of risk controls and measures

Declaration by a WHS officer to his/her IT Manager:

Subject: REPORT ON HAZARDS ANALYSIS AND CONTROL FOR THE JURASSIC COMPUTERS STORE AND
ASSEMBLY/INSTALLATION SITE.

Sir, in view of the safety concerns of the company, (Jurassic Computers) a detailed safety audit was carried out at the
hardware store and assembly/installation area. The purpose is to identify, analyse and adopt control measures for
hazards associated with the job.

The safety audit is also meant to assess the present state of the company’s Work Health Safety and Environment
(work health and safety (WHS) and environment management system: WHS&E - MS) – Management system to bring
about improvements.

HAZARDS AND UNSAFE WORKING CONDITIONS


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During the audit exercise, we identified several hazards and unsafe working conditions associated with the hardware
store and assembly/installation area project and are stated below.

1) Incomplete personal protective equipments (PPEs): Most of the workers were seen working without their
personal protective equipments because they were not given. The absence of these protective equipments
is of great risk because some injuries which would have ordinarily been prevented are left unguarded due
the absence of these equipments. The most essential required personal protective equipments (PPEs) for the
job are:
• Safety Boots
• Hand Gloves
• Splash Goggles
• Safety Glasses
• Safety Suits
• Safety Caps
• Safety Belts
2) Absence of fire emergency response personnel and facilities:
• Absence of fire extinguisher at the computer hardware store and assembly/installation site.
• There is no trained and competent fire watch on site.
• Absence of fire alarm, flash point detectors and other fire safety aids around the company premises.
3) Occupational Health hazards to the workers resulting to their exposure to adverse weather conditions:
• The direct effect of the sun rays on the workers working in building 2A and 3C (Heat Stroke and
ultraviolet exposure).
• Absence of workshop shade to prevent rain and electrical discharges that might result from thunder
strikes.
• The work site lacks a standard toilet facility; hence the workers take advantage of any available
space within the company premises for such needs. This action is very unhygienic, coupled with the
man hour lose it takes.
• Faulty air-conditioning (thermal comfort) as it has not been serviced from last two years. When it
should be done every six months.
• Poor air quality because of faulty air-conditioning unit.
• Improper lighting (as some areas are not properly and adequately have lights) which is causing
tripping hazards.
• Workstation set up that is not compliant to ergonomic standards
• Excessive workload on to the workers that cause them finding shortcuts and compromising with the
quality of the work.
4) Some of the very essential working equipments/tools are defective and in some cases absent. This has left
the workers with no option but to resort to unsafe actions.
• Absence of comprehensive scaffolds and ladder for climbing heights.
• There are no facilities for lifting heavy equipments; hence the workers resort to manual carrying
even without their PPES.
• Some of the electrical wiring and cables are old, defective and potential sources of electrical
leakage/shock.
5) Complete absence of barricades and caution signs along the River blank which happens to be very close to
the computer hardware store. In fact, the River blank is just a few meters away from the work site and is a
major safety concern, especially because most of the workers working around there are unable to swim.
6) General lack of awareness to safety, good housekeeping and contingency management.

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HAZARDS ASSESSMENT AND CONSEQUENCE

Having identified some of the hazards and unsafe conditions associated with the computer hardware store and
assembly/installation store job, we also need to analyse the consequence in order to understand and avert the
impending contingencies that might arise.

When we place the frequency level of hazards and unsafe conditions around the work area, against the ISO1400 risk
assessment matrix, there is a very high probability of an impending undesired occurrence (accident). The potential
damage that might result to life, assets, environment and reputation of the company is such that cannot be over
looked. The situation is one that calls for immediate response by management to ensure that appropriate measures
are taken to control the above risk factors to “as law as reasonably practicable” (ALARP).

You are now required to complete the following activities:

1) Fill the attached workplace risk assessment form. (Appendix 1 and 2)


2) Complete the recommendations for hazard analysis and control report (Appendix 3)

Part B: Consultation and participation activity

In this assessment task, you are required to conduct a meeting with IT Manager and IT Officer. The role of duty holders i.e.
IT Manager and IT Officer will be played by your colleagues. You will play the role of WHS Officer. The purpose of this
meeting is to set up and maintain participation arrangements according to relevant WHS legislation and organisational
standards.

IT Officer is a newly joined employee of the organisation and this will be the first meeting s/he will be attending.

IT Manager is with the organisation from last three years and one of the key high managerial agents in the organisation
and a representative of IT department.

You must record the meeting minutes in Appendix 3.

Your meeting agenda should include the following:

1) Compliance with WHS legislation and standards


2) Organisational WHS policies and procedures
3) Commitment to comply with WHS legislation and organisational WHS policies and procedures
4) Defining the duty holders and their job roles to ensure compliance
5) Discuss budget and human resource requirements to comply with WHS legislation requirements
6) Providing recommendations for hazard analysis and control

Part C: Writing a recommendation for hazard analysis and control report

Write a report to present your recommendations (on the basis of the scenario discussed in this assessment task) to
your IT Manager. The report should be written in 800-1000 words.

You must use the template provided in Appendix 4 to complete this report.

The report should include the following criteria:

1) Pre-task planning
2) Adequate provision of personal protective equipments (PPES)
3) Policies and procedures required at the organisation
4) Training opportunities to employees
5) Rewards for maintaining safety at workplace
6) Provision of safety signs, pictures and slogans
7) Working equipments and infrastructures/installation area

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8) Summary

Part D: Developing WHS procedures for ongoing hazard identification, and assessment and control of associated risks

This task requires you to develop procedures to comply with WHS legislation and organisational standards and
requirements. The procedure should be written in 400-600 words.

You must use the template provided in Appendix 5 to complete this assessment activity.

The WHS procedure must include the following sections:

1) Purpose
2) Workplace rules and regulations
3) Workplace amenities
4) Workplace security
5) Workplace signage
6) Personal protective equipment

Part E: Develop and provide a WHS Induction and training program

In this assessment activity, you are required to develop a WHS Induction and training program for all workers in the
hardware store and assembly/installation area.

You must use the template provided in Appendix 6 to develop the WHS Induction and training program.

You must provide it your WHS Manager to receive constructive feedback. The role of WHS Manager will be played by your
trainer/assessor.

You are then required to provide this WHS Induction to the newly joined IT Officer.

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WORKPLACE RISK ASSESSMENT FORM Form WHS


Managing Workplace Health and Safety Risks procedure

Workplace: JURASSIC COMPUTERS STORE

Local Assessment No: Assessment Date: Next Review Date: 1 / 10 /2024 Sign-off:
If applicable 1/10 /2021 (3 years maximum) Name: Daniel Position: Head of Research Group Date: 5 /10 / 2021

What is being assessed?


Identify the potential sources of injury or sickness in the workplace (hazards). Determine the likelihood of someone being harmed and the severity of the harm (the risk), then take steps to eliminate the
hazard or, if that isn't possible, control the risk.

People involved in the assessment


Assessor(s): safety consultant, manager or supervisor

Others consulted: elected health and safety representative

Risk assessment Risk control plan/ WHS Action Plan/Procedures


Risk control measure(s) in place Current risk Extra controls needed
Evaluation of current level
Hazard description/ how exposed to reduce risks to low or very low Date extra Date extra
policies/procedures/documentation (H/M/L/VL) Person
Item controls to be controls
with (The item should not be used or the process responsible
(Refer Appendix 1) (If existing controls need improvement or done completed
controls started until the remaining ‘residual risk’
new controls introduced, record under the is L or VL)
(Refer App.2)
Risk Control Plan columns)
1 Exposure to ultraviolet (Radiation) Place caution signs at the entrance of High  Wear safety glasses and gloves. Operating 1/9 5/9
labs and other facilities where UV  Cover arms and neck, and keep Manager
sources are used. exposure duration to a
minimum.
2 Thunder strikes (General Work Have an emergency action plan. Consider High  Look for fully enclosed, robust Operating 6/9 10/9
Environment) how long it will take to evacuate structures that have electrical Manager
customers and members of the public, as and plumbing.
well as how long it will take to reach
safety.
3 Poor air quality (General Work  Monitor the unit for 15/9
Schedule preventive maintenance for Operating
Environment) Medium performance 12/9
cooling system Manager
 Keep the filter clean
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4 Low standard toilet facility Sanitary facilities that are suitable and Make sure there are enough restrooms Operating 23/9
Medium 18/9
(Ergonomic/manual handling sufficient and washbasins. Manager
5 Workstation set up not to ergonomic 5/10
Cell phones add to a workstation's  Seat height can be adjusted. Operating
standards (Ergonomic/manual Medium  Place yourself at least an arm's 1/10
convenience. Manager
handling length away from the monitor.
6 Excessive workload (Work design and Set working hours not more than the 7/11
time limit. Encourage not to bring work Low  Set Achievable Deadlines And Operating
6/10
management) Manager
home. Prioritize
* may be left blank if the current risk level with existing controls in place (‘residual risk’) is low or very

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Appendix 1 - What hazards might be present? Select the correct ones.


Hazards: Potential to cause harm to people, property or the environment.
General Work Environment Health and Security Plant and equipment

Restricted access or egress Food Vehicles

Confined spaces Poisoning or contamination Mobile and fixed plant

Air-conditioning (thermal comfort) Communicable diseases Powered equipment

Air quality Intoxication Non-powered equipment

Lighting Dehydration Elevated Work Platforms

Noise (discomfort) Violence or assault Pressure vessel

Outdoors (sun exposure) Working alone or in isolation Laser (Class 2 or above)

Uneven walking surfaces Working in remote areas Traffic control

Working at height Bites / Stings Electrical

Ergonomic/manual handling Chemical Vibration

Workstation set up Hazardous chemicals Moving parts

Poor posture Explosives Acoustic / Noise

Lifting / Carrying Engineered nanomaterials Temperature / Weather effects

Pushing / Pulling Gas cylinders Heat

Reaching/overstretching Radiation Cold

Repetitive movement Ionising radiation Rain / Flood

Bending Ultraviolet (UV) radiation Wind

Eye strain Radiofrequency/microwave In or on water

Work design and management Infrared radiation Pressure (Diving / Altitude)

Fatigue Biological Lightning

Workload Microbiological Smoke

Mental stress Animal tissue / Fluids OTHER

Organisational change Human tissue / Fluids

Work violence or bullying Allergenic

Inexperienced or new personnel Other Biological

Volunteer or work experience safety

Children or U18 students

Appendix 2 - Risk Assessment Matrix

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RISK SEVERITY/CONSEQUENCE
CRITICAL MAJOR MINOR NEGLIGIBLE
(may cause (injury resulting in (medical (first aid
severe injury or at least one day treatment injury - treatment - no
fatality - more lost time) back to work) lost time)
than two weeks
LIKELIHOOD lost time)
VERY LIKELY
(exposure happens frequently) High High Medium Medium

LIKELY
(exposure but not frequently) High Medium Medium Low

UNLIKELY
(exposure could happen but only Medium Medium Low Very low
rarely)
VERY UNLIKELY
(Exposure can happen but probably Medium Low Very low Very low
never will)

RISK PRIORITY TABLE

Risk priority Definitions of priority Time frame


Situation critical, stop work immediately or consider cessation of work process.
High Now
Must be fixed today, consider short term and/or long term actions.

Medium Is very important, must be fixed urgently, consider short term and/or long term actions. 1 – 3 weeks

Is still important but can be dealt with through scheduled maintenance or similar type
Low 1 - 3 Months
programming. However, if solution is quick and easy then fix it today.

Very low Review and/or manage by routine processes Not applicable

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Appendix 3- Meeting minutes template

MEETING TITLE |Minutes

Meeting date | time Date | Time | Meeting location Location


Name Attendees
Meeting called by Alex Lisa, Amber, Bryan, Paul, Jackson, Karida

Purpose
Type of meeting - Compliance with WHS legislation
and standards.
- Defining the duty holders

Facilitator Name
Josh

Note taker Name


Marie

Timekeeper Name
Joseph

Agenda topics
9am | 9am |Compliance with WHS legislation standards |
Karida
Discussion Conversation

Meeting WH&S requirements successfully necessitates the use of a variety of regulation and guidance materials, including:

 Codes of Conduct and Guidance Notes


 Bulletins & Alerts on Safety
 Workers' Compensation and Rehabilitation Act, as well as its regulations
 Electrical Safety Act & Regulations, Queensland Building Fire Safety Regulations
Conclusion Closing

Action items Person responsible Deadline


Topic 1 Set all applicable rules and regulations pertaining to Karida 27/9, 9am
workplace health and safety
Topic 2 Implement a Risk Management approach t Karida 27/9, 9am

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10am | 10am | Set WHS policies and procedures | Jackson


Discussion Conversation

Step 1: Create an OHS policy and procedures/programs to go with it.


Step 2: Talk to everyone involved.
Step 3: Provide OSHA training and information.
Step 4: Create a system for identifying and assessing hazards.
Step 5: Implement risk management strategies.
Step 6: Promote, maintain, and develop the system on an ongoing basis.
Conclusion Closing

Action items Person responsible Deadline


Topic 1 Write procedures down of the WHS policies and procedures Jackson 29/9, 9am
Topic 2 Comply with WHS legislation and organizational WHS Jackson 29/9, 9am
policies and procedures

11am | 11am | Defining the duty holders and job roles | Paul
Discussion Conversation

Maintain a standard and quality of work that is conducive to excellent health, safety, and productivity. Developing a risk
management strategy to help identify and manage risks and hazards.

Conclusion Closing

Action items Person responsible Deadline


Topic 1 Defining the duty holders Paul 30/9, 9am
Topic 2 Defining the job roles to ensure compliance Paul 30/9, 9am

12am | 12am |Budget and recommendations | Bryan


Discussion Conversation

Funds for hiring, salary, benefits, talent management, training, succession planning, worker engagement, and employee
wellness planning will all be included in the HR budget. Provide recommendations by include potential dangers, evaluate
the hazards, controlling hazards and go over the control measures again.

Conclusion Closing

Action items Person responsible Deadline


Topic 1 Discuss budget and human resource requirements Bryan 5/10, 9am
Topic 2 Providing recommendations for hazard analysis and control Bryan 5/10, 9am
Observers Name

Lisa, Amber

Resource persons Names


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Josh

Appendix 4- Recommendations for hazard analysis and control report

Report

Identify Hazards

Identify chemical hazards – Examine SDSs and product labels to discover compounds in workplace with low
exposure limits, are very volatile, or are utilised in large amounts or in poorly ventilated areas. Identify
activities that could expose to chemicals on skin.

Identify physical hazards – Identify any sources of radiation, excessive noise (areas where must raise voice to
be heard by others), or heightened heat (both indoors and outdoors).

Identify biological hazards – Determine whether workers are at risk of being exposed to infectious disease
sources, moulds, toxic or poisonous plants, or animal materials (fur or scat) that might cause allergic reactions
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or occupational asthma.

Identify ergonomic risk factors – Examine any jobs that require heavy lifting, work over shoulder height,
repeated motions, or duties that are highly vibrational.

Conduct quantitative exposure assessments – Air sampling or direct reading equipment should be used
wherever practicable.

Review medical records- To find incidences of musculoskeletal injuries, skin irritation or dermatitis, hearing
loss, or lung disease linked to job exposures.

Risks were identified, interim control solutions were identified, and the hazards were prioritised for control.

 Consider the severity of probable effects, the possibility of an incident or exposure occurring, and the
number of workers who may be exposed when evaluating each hazard.
 Protect workers with temporary controls until more permanent solutions can be adopted.
 Prioritize the hazards such that the ones that pose the most danger are dealt with first. Employers, on
the other hand, have a continuing commitment to control and safeguard workers from all major
identified hazards.

Identify the dangers that come with emergency and out-of-the-ordinary circumstances.

 Determine foreseeable emergency scenarios and non-routine jobs, taking into account the materials
and equipment in use, as well as the facility's location. Scenarios like the ones below may be foreseen:
 Explosions and fires
 Chemical spills
 Spills of hazardous materials
 Equipment restarts after scheduled or unplanned shutdowns
 Non-routine tasks, such as infrequently performed maintenance chores, are examples of non-routine
tasks.
 Collapse of the structure
 Outbreaks of disease
 Natural disasters and weather emergencies
 Emergencies in medicine
 Violence in the workplace

Assess Risks

A risk assessment should include the following elements:

 Identifying factors that may be contributing to the risk,


 Reviewing health and safety information that is reasonably available from an authoritative source and
is relevant to the particular hazard, and
 Assessing the severity of the potential harm. This includes determining the types of
injuries/illnesses/harm/damage that can be caused by the hazard, the number of persons who have
been exposed, and the potential chain effects of exposure to the danger.
 Evaluation of the potential for a hazard to cause injury. Examining how work is accomplished, if
existing control mechanisms are in place and whether they are controlling the harm, as well as
infrequent conditions and standard operating situations are all part of this process. It's possible that a
risk's chain of occurrences will need to be evaluated.
 Estimating the likelihood of injury. As the incidence and severity of injury grows, so does the level of
risk. How often the work is conducted, under what conditions, how many persons are exposed to the
hazard, and for how long can all influence the chance of harm.

Implement additional risk controls

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Level 1 Control Measures – Get Rid of the Problem

Control measures that are most effective are those that eliminate the danger and its related hazards. This can
be accomplished by eliminating the hazard or using alternative items or equipment to do so. If a danger cannot
be removed, risks can be reduced by using less stringent controls.

Level 2 Control Measures

These are used to reduce hazards and may include one or more of the following:

 Substitute the hazard: to lessen the risk or hazard, substitute a substance, method, or material.
 Isolate the hazard: keep the hazard away from the workplace or people, such as in a chemical storage
room or
-A laboratory that is only accessible to authorised personnel.
-Procedures for locking out malfunctioning equipment.
-Machine guarding that is appropriate.

Use engineering controls to create a physical solution: alter current machinery or plant or purchase new
machinery or plant.

Control Measures

These are control methods that should be evaluated last since they do not regulate the source of the hazard
and so are less effective because they rely on human behaviour or monitoring. They are as follows:

Administrative Procedures: devise work methods or procedures to mitigate risk, such as: a. Written Safe
Operating Procedures

 Job rotation to limit the number of hours spent on demanding tasks.


 Employees who have been trained in proper working practises.

Personal Protective Equipment (PPE): provide the least amount of protection and should only be employed as
a last resort to deal with a hazard that cannot be removed or minimised by other means, such as:

 Chemical handling — gloves, safety glasses, aprons.


 Eye protection against flying particles.
 Foot protection — safety boots

Appendix 5- Develop procedures for hazard analysis and control

Purpose

The goal of WHS procedure is to limit the risk of injury in the workplace by ensuring that employees know how
to work safely while doing their professions' activities.

Workplace rules and regulations


Personal Protective Equipment
Every employee and student is accountable for wearing personal protective equipment (PPE) whenever a task
or job necessitates it. Supervisors and Departmental Safety Coordinators are in charge of ensuring that
personal protective equipment (PPE) is available and in excellent working order. Departments step in when
they're needed are required to offer personal protective equipment (PPE) to its personnel and pupils.
Supervisors of departments. It is necessary to guarantee that all employees and students understand how to
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correctly use personal protective equipment (PPE). Whenever supervisors are accountable if an employee or
student brings their own PPE examining it and ensuring that it is adequate and clean.
Head Protection
 Hard hat, class A: (General Industry)
With limited voltage protection and impact and penetration resistance (up to 2,200 volts)
 Headgear, Class E: (formerly class B)
Electrical risks are best avoided by using the highest level of protection possible (up to 20,000 volts)
Impact, penetration, and flying/falling threats are all protected.
 Headgear, Class C
Lightweight, comfortable, and impact resistant, but they do not provide any protection against electrical
hazards.

Protective Clothing and Personal Hygiene


Those who are exposed to risks such as solid and liquid chemicals, high or low temperatures, open fires, or a
substantial amount of ultraviolet light must wear protective clothes. Protective apparel must fit tightly when
people are exposed to moving or spinning equipment or machinery. Long hair must be kept in a manner that
does not allow it to become caught in moving or rotating machinery. Shirttails must be tucked in and long
sleeves must be buttoned or otherwise fastened to avoid being caught in moving or rotating machinery. When
handling industrial machinery, jewellery should be avoided.

Hazard Energy Control


The technique outlined below defines the basic parameters for locking out energy sources that could cause
personal injury. These processes shall be followed by all personnel. All equipment and/or circuits will be
locked out to prevent accidental or unintended operation in the event that such operation could result in
personnel injury. If a switch, valve, or other energy isolating device has a lock, do not attempt to activate it.
Any employee found working on, or causing others to operate on, equipment and devices/circuits that should
have been shut out, in the view of management, will face severe disciplinary consequences, including
termination.

Safety Monitoring System

 When an employee approaches an open edge in a dangerous manner, issue a voice warning.
 Issue a voice warning if a harmful scenario develops that is not visible to other employees working on
the assignment.
 Inform the employees that they are in an area where they may trip and fall.
 Be capable of recognising and reporting fall dangers.
 Issue a warning to employees who appear to be unaware of a fall hazard or who are performing in a
dangerous manner.
 Don't let other tasks get in the way of monitoring. The job of the safety monitor must be halted if he
or she is overburdened with other tasks.

Workplace amenities
 Water to drink. For the sake of basic health and well-being. Water is required for proper body
function.
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 Toilets are necessary for one's basic health, well-being, privacy, and dignity. For personal hygiene,
there are washing facilities.
 Rooms for eating. Provides a sanitary area and a location apart from the workplace for rest breaks and
food eating. As a result, the risk of food contamination from compounds utilised in labour operations
is reduced.
 Shelter is a place where you can get some relief from the elements (e.g. heat, cold, rain, wind). Seating
allows you to alternate between standing and sitting, which helps to lessen fatigue and discomfort.
 Temperature Workplace ranges that are appropriate for the job help employees feel more at ease and
prevent workplace incidents and weariness.
 Workspace improves employee welfare by allowing them to move freely and without straining against
obstacles while performing their jobs.
 Employees may walk about freely and safely complete their tasks without straining to see.

Workplace security
Digital Security
Protecting network and investing own servers, which can range from small and inexpensive to large and
expensive equipment and offer own secure network. Use only as much as require. Educate employees on digital
best practises, such as creating secure passwords for online accounts and avoiding phishing communications. A
solid WiFi network may also keep some of physical security systems up and running, ensuring that is never
without protection.

Physical Security
A robust physical security plan is essential because it will help avoid liabilities, insurance claims, closures, and
other security costs that will harm the bottom line. Employee access, identity authentication, facility
requirements, and alarm systems should all be covered in your physical security policy.

Access Control
Set in place an access control system Mandatory, discretionary, role-based, and rule-based access control are
the four basic types of access control often used in modern workplace practises. Users are assigned a specific
level of clearance via mandatory access control (MAC), which protects assets depending on clearance.

Workplace signage

We will post the following signs at the site's entrance: the WHS officer's name, contact information, and after-
hours phone number, as well as the location of the workplace office. From outside the workplace, the work area
where the assembly and installation activity is being performed>, all signage will be plainly visible. The signs
included are:

 Fire safety signs


 Emergency exit signs
 Road traffic regulations within the workplace
 Prohibition signage

Personal protective equipment


Unless another contractor has provided personal protective equipment (PPE), we shall offer it to workers at the
workplace. The person who provides the PPE must ensure that it is, suitable for the nature of the work and any
hazards associated with it; a suitable size, fit, and reasonably comfortable for the worker who will use or wear it; and
maintained, repaired, or replaced so that it continues to minimise risk to the worker who uses it, including by:
 ensuring that it is clean and sanitary
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 ensuring that it is in excellent functioning order


 ensuring that the worker uses or wears it as much as is practically possible

The individual who provides the personal protective equipment (PPE) must also:
 Providing workers with information, training, and instruction on how to use, wear, store, and maintain
personal protective equipment (PPE).
 Ensure that any additional employees (such as home owners, clients, or inspectors) are provided with proper
PPE to wear as needed.

Workers must:
 Wear and utilise PPE according to all directions.
 take proper precautions with PPE

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Appendix 6- Develop and provide a WHS Induction and training program

6.a. Worker induction and training program


The WHS officer will work with other employees to ensure a site-specific induction is provided for all workers
before starting work. This induction is only limited to WHS area.
This induction must outline:

Requirement Completed Comments


the expectations outlined
Yes ☒ No ☐ Successfully conduct
in this WHS Management
System, including all
policies and procedures

the emergency meeting


Yes ☒ No ☐ Successfully conduct
point

the site rules


Yes ☒ No ☐ Site rules are in to standards

the facilities
Yes ☒ No ☐ Facilities are convenient

any site-specific hazards Yes ☒ No ☐  Working at height.


 Moving objects.
 Slips, trips, and falls.
 Noise.
high risk work activities Yes ☒ No ☐  Not taking
unnecessary risks.
 Always look out for
hazards.
 Always use Personal
Protective
Equipment (PPE)

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 30 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

6.b. Worker training

Write in 50-100 words how WHS officer has provided the training.
Officers are in charge of ensuring that employees have the information and skills they need to do
their jobs well and safely by:
 Defining the knowledge and ability criteria for each programme and service's employees
 Evaluating employees in light of these requirements (training needs assessments)
 Prior to a staff member commencing work at the Hut for which training is required, giving
training to update knowledge and abilities to satisfy these needs
 Keeping track of training

Training requirements include:


 WHS legislative requirements, hazard identification, risk analysis/assessment, and
incident/accident investigation and analysis are all being taught to management and
personnel.
 Any laws and regulations relevant to their role that concern their safety and the safety of
others are made known to employees.
 Staff performance reviews, observation of staff performance, risk assessments that identify
training as a means of managing hazards, changes to procedures or 'tools' employed, and
laws or other changes that effect work have all identified the need for refresher training.

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 31 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Performance Criteria/Performance Checklist


Did the student satisfactorily complete Yes No Comments
the following criteria?

Completed the workplace risk assessment


form and all its particulars
Completed risk assessment based upon
the information provided.
Completed the risk control plan/ WHS
action plan based upon the information
provided
Involved other people such as
 Assessor
 Fellow students
 Other consultants
For expert advice on WHS risk assessment
plan
Clearly named the person responsible
Developed and provided consultative WHS
activities to provide advice in relation to
work health and safety issues
Feedback mechanisms discussed
Monitored processes for ensuring that
workers have an opportunity to contribute
feedback on health and safety issues
Documented outcomes of consultation to
be communicated to workers
Developed and implemented the
processes to make sure that
responsibilities and duties are
documented, and accountability processes
are in place
Date of monitoring and extra control
mentioned
Date of extra controls completed
nominated
Potential hazards correctly identified from
the information provided
Risk assessment matrix used to complete
the risk management plan

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 32 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Assessment Cover Sheet


Please complete cover sheet clearly and accurately for assessment tasks and other types of evidence you submit for your course. All student assessment tasks
submissions including any associated checklists where applicable, are to be attached to this cover sheet.

Student Use
Student ID No
Student Name
Unit Code BSBWHS21
Unit Title Ensure a safe workplace for a work area
Assessment No. 3
Assessment Method Role Play
 Initial Submission  Re-Submission

Student Declaration I declare that:


 These tasks are my own work.  I have read and understood NTCA’s policy on Plagiarism, cheating and
 None of this work has been completed by any collusion and understand that if I am found to be in breach of this policy,
other person disciplinary action may be taken against me by NTCA.
 These tasks are not plagiarised or colluded  I have a copy of my assessment work with me, which I can produce if the
with any other student/s. original is lost.
 I have correctly referenced all resources and
reference texts throughout these assessment
tasks.
Student Signature: Submission Date:

Assessor Use Only


Outcome

Satisfactory / Not Satisfactory

Assessor Feedback:

Assessor Name: Signature: Date:

Student Submission Receipt: Your submission has been received. Please keep a copy of this record.

Student ID & Name: ……………………………….…………………….….. Submission Date: …………………..…………………………….

Unit Code: ………………………………..……………… Assessment No & Method: ……………………………………..….……..………….


 Initial Submission  Re-Submission

Received By (Name): …………………………………….…. Signature: …………………..……….. Date: …………………..………………..


The results will be updated within twenty-one (21) days from your final submission. Please check your student portal regularly to make sure
that your results are updated. If there are any discrepancies, please discuss with the Trainer/Student Support Officer.

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 33 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Assessment Task 3 – Role Play


Task instructions

 This is the third (3) unit assessment task you have to successfully complete to be deemed competent in
this unit of competency.
 This assessment task is comprised of three (3) role-play activities.
 You are required to complete a set of activities in this assessment task.
 The premise of the role play must be closely related to the previous assessment task.
 You will receive your feedback within two weeks - you will be notified by your Trainer/Assessor when
results are available
 This activity will require student to participate in three role-play activities.
 You must read the scenarios carefully before participating in the role-plays.
 Roles to be undertaken during the role plays are defined in each activity.
 Time-limit to complete role play in each activity is given in task itself.
 You may use models, aids, equipment’s to deliver your presentation effectively.
 Presentation may include diagrams, infographics, and pictures to be interactive and interesting.
 Role plays provide students with the opportunity to take part in activities which mirror real life career-
related scenarios.
 During the role play, the assessor will be looking for:
o Appropriate interaction, body language and communication skills
o The student’s ability to establish rapport and defuse potentially difficult situations
o The ability to understand, interpret and answer the questions appropriately.
o Suitably documenting and presenting the topics to audience.
o The student meet the requirements of the unit of competency or performance criteria mentioned
in the assessment task.
 The presentation should be consistent, well organised and must cover all the criteria mentioned in the
observation guide.

Task:

This is in continuation of the previous assessment task. Student is required to do the following activities in this
assessment task:

a. Conducting the following consultative activities with the workers:


I. Resolve issues identified through the given scenario
II. Discuss the outcomes of participation and consultation

b. Evaluating the effectiveness of risk control and management processes to ensure:


I. Assessment on the developed procedures (from previous assessment task)
II. Assessment on the hazard identification at the planning, designing and evaluation stages
III. Control of existing hazards through selecting and implementing risk controls according to the
hierarchy of control and WHS legislative requirements
IV. Identify inadequacies in existing risk controls according to the hierarchy of control and WHS
legislative requirements, and promptly provide resources to enable implementation of new
measures
V. Identify requirements for expert WHS advice, and request this advice from WHS Manager

c. Evaluate and maintain a work area WHS management system

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 34 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

I. Use a system for WHS record keeping to allow identification of patterns of occupational injury and
disease in the organisation, and to maintain a record of WHS decisions made, including reasons for
the decision
II. Measure and evaluate the WHSMS in line with the organisation’s quality systems framework
III. Develop and implement improvements to the WHSMS to achieve organisational WHS objectives
IV. Ensure compliance with the WHS legislative framework to achieve, as a minimum, WHS legal
requirements

Student must read the scenario provided below to complete this assessment task.

Background and pre-requisite of Assessment 3

Student must complete the Assessment task 2 before attempting this assessment task.

Scenario (outcome of an additional risk assessment recently been conducted)

The assessment of the hardware store and assembly/installation area identified the following changes:

1. The use of proper shelter has decreased the Ultraviolet (UV) radiation and temperature (heat/sunburn) hazards
but created significant lightening issues.

2. There are two work offices identified with confined spaces and issues with noise hazard.

3. Staff is not taking regular breaks, and this is causing a number of health hazards such as dehydration, stress,
fatigue and increased the number of sick leaves.

4. Air-conditioning (thermal comfort) have been fixed but workers have the access to increasing and decreasing the
temperature and no two workers agree on one fixed temperature, therefore, throughout the day workers
experience cold to hot temperature depending upon who have the access of the remote control.

5. There are few staff members complained about the Lifting / Carrying and Pushing / Pulling and a number of them
had to go through the First Aid treatments.

6. Staff not completing the incident report/risk assessment forms as required according to WHS legislation and
organisational standards.

You as a WHS officer are responsible to identify, evaluate, consult, and address these issues in collaboration with
other duty holders.

Activity a: Role Play

In this assessment activity, you are required to participate in a role play with fellow students. Students will take the
following roles:

1. WHS officer
2. IT Manager
3. IT officer

Your assessor/trainer will play the role of WHS Manager.

You will be conducting the following consultative activities with the workers:
I. Resolve issues identified through the given scenario
II. Discuss the outcomes of participation and consultation

Time-limit on roleplay:

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 35 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Five minutes (Make sure It’s a short role play and not a show)

Requirements

 Discuss what has happened? Either act it out or describe out loud what has happened.
 Discuss the requirements set in the workplace policies and procedures.
 Look back over your risk assessment activities and analysis you completed and discuss the following:
 Discuss how the problem/issues and hazard should be solved.
o Does the person involved need first aid?
o Do you require assistance with this problem?
 Discuss the need of maintaining personal protective equipment (PPE) for the work role.
 Discuss do you need to fill out any of incident report/risk assessment forms?
 Discuss the level of stress/fatigue.
 Confirm from the student who is playing the role of IT Officer that he understands the requirement of
complying with the work health and safety guidelines and organisational requirements.

Students will swap the roles and each student is required to play all roles.

Activity b: Role Play

In this assessment activity, you are required to participate in a role play with fellow students. Students will take the
following roles:

1. WHS officer
2. IT Manager
3. IT officer

Your assessor/trainer will play the role of WHS Manager.

You are required to evaluate the effectiveness of risk control and management processes to ensure:

I. Assessment on the developed procedures (from previous assessment task)


i. Based upon the given scenario your assessment on the new hazards
ii. Based upon the given scenario your assessment on the hazards all-ready identified in
Assessment task 2.
iii. Based upon the given scenario your assessment on the risk assessment plan, consultation
and WHS procedures and induction and training programs developed as part of Assessment
task 2.

II. Assessment on the hazard identification at the planning, designing and evaluation stages
i. Is there information available to workers?
ii. Are hazards and risk control procedures in place?
iii. How effective were/are hazards and risk control procedures?
iv. What changes would you suggest/implement at the planning, designing and evaluation
stages of risk-assessment and risk-control?

III. Control of existing hazards through selecting and implementing risk controls according to the
hierarchy of control and WHS legislative requirements
i. Control of associated risks according to the following criteria:
a. administrative
b. as specified in WHS Acts, regulations and codes of practice

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 36 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

c. counselling/disciplinary processes, such as those associated with alcohol and other


drugs
d. education about alcohol and other drugs work-related issues
e. engineering
f. hazard elimination
g. housekeeping and storage
h. issue resolution
i. personal protective equipment
j. purchasing of supplies and equipment
k. workplace inspections, including plant and equipment.

IV. Identify inadequacies in existing risk controls according to the hierarchy of control and WHS
legislative requirements, and promptly provide resources to enable implementation of new
measures
V. Identify requirements for expert WHS advice, and request this advice from WHS Manager

Time-limit on roleplay:

• Five to Ten minutes (Make sure It’s a short role play and not a show)

Activity c: Role Play

In this assessment activity, you are required to participate in a role play with fellow students. Students will take the
following roles:

1. WHS officer
2. IT Manager
3. IT officer

Your assessor/trainer will play the role of WHS Manager.

You are required to evaluate and maintain the WHS management system for the work area mentioned throughout
Assessment task 2 and Assessment task 3, activities a and b.

Requirements: You are required to:

I. Use a system for WHS record keeping to allow identification of patterns of occupational injury and
disease in the organisation, and to maintain a record of WHS decisions made, including reasons for the
decision
II. Measure and evaluate the WHSMS in line with the organisation’s quality systems framework
III. Develop and implement improvements to the WHSMS to achieve organisational WHS objectives
IV. Ensure compliance with the WHS legislative framework to achieve, as a minimum, WHS legal
requirements

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 37 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Observation Checklist: Trainer/Assessor to complete


Did the student satisfactorily Yes No Comments
complete the following criteria?

Discussed what has happened by


participating in a role play activity
 Correctly identified the
information from the
scenario provided.

Discussed the requirements set in


the workplace policies and
procedures

Applied comprehension skills to:


 explain the basic WHS/OHS
legislative requirements
which will be applicable to
own work
 explain the meaning of safety
requirements
 identify workplace hazards;
and
 presented information
according to the basic
principles of risk
management.

Applied
communication/interpersonal skills
to:
 clarify WHS/OHS legislative
requirements
 report workplace hazards
and risks
 relay information to others;
and
 discuss WHS/OHS issues and
information.
Discuss the requirements of having
personal protective equipment (PPE)
where required for the job-role

Discussed the incident report form


and/or risk management plan

Discussed the level of stress and


fatigue
Confirmed from other student
his/her understanding of complying
with WHS guidelines

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 38 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Discussed the workplace risk


assessment form and all its
particulars
Discussed risk assessment based
upon the information provided.
Discussed the risk control plan/ WHS
action plan based upon the
information provided
Involved other people such as
 Assessor
 Fellow students
 Other consultants
For expert advice on WHS risk
assessment plan
Discussed the person responsible for
each activity/action
 Listed on the risk
management plan

Developed and provided consultative


WHS activities to provide advice in
relation to work health and safety
issues

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 39 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Assessment Cover Sheet


Please complete cover sheet clearly and accurately for assessment tasks and other types of evidence you submit for your course. All student assessment tasks
submissions including any associated checklists where applicable, are to be attached to this cover sheet.

Student Use
Student ID No
Student Name
Unit Code BSBWHS21
Unit Title Ensure a safe workplace for a work area
Assessment No. 4
Assessment Method Role Play
 Initial Submission  Re-Submission

Student Declaration I declare that:


 These tasks are my own work.  I have read and understood NTCA’s policy on Plagiarism, cheating and
 None of this work has been completed by any collusion and understand that if I am found to be in breach of this policy,
other person disciplinary action may be taken against me by NTCA.
 These tasks are not plagiarised or colluded  I have a copy of my assessment work with me, which I can produce if the
with any other student/s. original is lost.
 I have correctly referenced all resources and
reference texts throughout these assessment
tasks.
Student Signature: Submission Date:

Assessor Use Only


Outcome

Satisfactory / Not Satisfactory

Assessor Feedback:

Assessor Name: Signature: Date:

Student Submission Receipt: Your submission has been received. Please keep a copy of this record.

Student ID & Name: ……………………………….…………………….….. Submission Date: …………………..…………………………….

Unit Code: ………………………………..……………… Assessment No & Method: ……………………………………..….……..………….


 Initial Submission  Re-Submission

Received By (Name): …………………………………….…. Signature: …………………..……….. Date: …………………..………………..


The results will be updated within twenty-one (21) days from your final submission. Please check your student portal regularly to make sure
that your results are updated. If there are any discrepancies, please discuss with the Trainer/Student Support Officer.

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 40 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Assessment Task 4 – Role Play


Task instructions

 This is the fourth (4) unit assessment task you have to successfully complete to be deemed competent in
this unit of competency.
 This assessment task is comprised of a role play.
 You are required to perform a role play/ presentation in front of trainer/assessor.
 The premise of the role play must be closely related to the previous assessment task.
 You will receive your feedback within two weeks - you will be notified by your Trainer/Assessor when
results are available.
 You must read the scenarios carefully before participating in the role-play.
 Roles to be undertaken during the role play are defined in each activity.
 Time-limit to complete role play in each activity is given in task itself.
 You may use models, aids, equipment’s to deliver your presentation effectively.
 Presentation may include diagrams, infographics, and pictures to be interactive and interesting.
 Role plays provide students with the opportunity to take part in activities which mirror real life career-
related scenarios.
 During the role play, the assessor will be looking for:
o Appropriate interaction, body language and communication skills
o The student’s ability to establish rapport and defuse potentially difficult situations
o The ability to understand, interpret and answer the questions appropriately.
o Suitably documenting and presenting the topics to audience.
o The student meet the requirements of the unit of competency or performance criteria mentioned
in the assessment task.
 The presentation should be consistent, well organised and must cover all the criteria mentioned in the
observation guide.

Role Play:

Purpose

Through dramatic play, demonstrate the roles and responsibilities of the employer and the employee within the
workplace.

Required materials and equipment

List of rights and responsibilities, overhead projector and discussion paper

Key Concepts

 Prepare a one-page document and list at-least 5-10 responsibilities of employer


 Prepare a one-page document and list at-least 5-10 responsibilities of employee

Role play: Students create a short speech proclaiming their rights and responsibilities as an employee working at a
company of their choice and as an employer. Students are encouraged to use emotions and tone of voice suitable to
the workplace environment.

The speeches should include a review of the three rights of a worker, roles and responsibilities of the employee and
employer within the chosen workplace.

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 41 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Discuss must discuss the three rights of an employee:

1. the right to know about workplace hazards and to receive training on how to do the job safely;

2. the right to participate in solving health and safety problems, and in the identification and control of workplace
hazards;

3. the right to refuse dangerous work.

Role play actors:

Student will be completing this role play in a simulated work-place setting with other students. Two students will be
performing the role play at any given time. Student A will be playing the role of an employer and student B will be
taking the role of the employee.

Students will swap the roles and each student is required to play all roles.

Time-limit on roleplay:

Two to three minutes to perform each role (Make sure It’s a short role play and not a show)

Students must also submit the following two lists:

a) Expectations the employer has for the employee;

b) Expectations the employee has for the employer.

Students then share and compare their list with others.

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 42 of 43


Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au | E-mail: Info@ntca.edu.au
RTO#6527 | CRICOS#03399C

Observation Checklist: Trainer/Assessor to complete


Did the student satisfactorily complete Yes No Comments
the following criteria?

Explanation of the job description and


work tasks

WHS responsibilities of the employer


and the employees discussed

Applied comprehension skills to:


 explain the basic WHS/OHS
legislative requirements which
will be applicable to own work
 explain the meaning of safety
requirements
 identify workplace hazards;
and
 presented information
according to the basic
principles of risk management.

Applied communication/interpersonal
skills to:
 clarify WHS/OHS legislative
requirements
 report workplace hazards and
risks
 relay information to others;
and
 discuss WHS/OHS issues and
information.
WHS communication and consultation
processes discussed

Training programs relating to WHS


discussed

Monitoring mechanisms and relevant


programs relating to WHS discussed

Document: BSBWHS521 Student Assessment Pack | Version: 1.2 | Page 43 of 43

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