E2E Performance Team

E2E Performance
RF Job Aid
Version Date Author Notes
Information
1 11/25/2020 Alex Gardini Initial Document Released
Title Degraded SIP DCR - RF Job Aid

Purpose
▪ To quickly identify cells with SIP drop degradation.

▪ This document explains the logic behind the audit and suggests troubleshooting steps.

Issues flagged and related KPIs

Issue Name KPI Ericsson KPI Nokia

Degraded SIP DCR Overall SIP DCR% / all_drops Overall SIP DCR% / all_drops

Criteria to flag cells with issues

Issue Name Logic

SIP DCR = SIP Volte Drops / SIP Volte Calls.

Degraded SIP DCR Falcon identifies deviant sites compared to the historical performance and flags the
ones with relevant number of new drops.
Suggested troubleshooting steps:
➔ Check hourly SIP DCR in one data. Issue might have been a one-time spike already normalized.
➔ Check if drop cause is mainly RAN (SIP 481) or Core (SIP 503).
➔ Check other issues flagged by FALCON for the site.
➔ Check for possible transport issues.
➔ Check for possible wrong parameters, as wrong EARFCN configured in mobility related objects (e.g.
LNHOIF/IRFIM for Nokia).
➔ Check if handover performance is normal (RSSI issue on neighbor site can prevent handover and lead
to call drop).
➔ Check for degraded performance or outages in neighbor sites.
➔ Check for alarms and hardware issues.
➔ Check for RF shaping opportunities.
➔ Consider site reset if nothing else helps.

Cases Fixed – Examples

Site Engr Comments
PH21005F James Madison Fixed, Post-retune LNHOIF/IRFIM Corrected

Site Engr Comments

PH33934E FNU ABIN JOSE Fixed, Post-retune LNHOIF/IRFIM Corrected