Curso: LÍNGUA INGLESA – RELAÇÕES LABORAIS

LÍNGUA INGLESA – RELAÇÕES LABORAIS

Formadora: Cátia Costa

LÍNGUA
INGLESA
TABLE OF CONTENTS
ESL – General English 3

ESP – Relações Laborais Continuação 19

Bibliografia / Webgrafia 38

2
3 ESL – General
English
 GRAMMAR
Personal Pronouns
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QUESTION 1 | Replace the words in brackets with the correct personal

pronouns.

1 ……………………………………………………………… is
dreaming. (George)
2

……………………………………………………………... is
3
green. (the blackboard)
4
……………………………………………………………...
are on the wall. (the posters)
5

……………………………………………………………… is
6
running. (the dog)
7
………………………………………………………………
8
are watching TV. (my mother and
I)
9
………………………………………………………………
10 are in the garden. (the flowers)

……………………………………………………………… is
riding his bike. (Tom)

……………………………………………………………… is
from Bristol. (Victoria)

………………………………………………………………
has got a brother. (Diana)

Have ……………………………………………………. got a

computer, Mandy?

QUESTION 2 | Read the sentences and complete.

My mum’s name is Angie.

………………………………………………….. is from
1 Germany.
 Bob is my dad. ……………………………………………… is a
2 waiter.
On the left you can see Simon. …………………………………
3 is my brother.
Sue and Simon are brother and sister.
4 ……………………………. are twins.
Our dog Judy is a female. ………………………… is two years
5 old.
Sue, Simon, Angie and Bob are friends.
6 …………………………………………. live in Canterbury.

7 …………………………………… is not far from London.

4
 My grandparents live in London.
8 ………………………………. often come and see us.
What can ……………………………. tell me about your
9 family?
My name is Sue. ………………………….. am English.
10 And this is my family.

GRAMMAR
Possessive Determiners
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QUESTION 3 | Complete with the correct possessive determiner.

Hi Fergie,

(1) …………………………………… name is John. This is (2)

……………………………………… friend Jason. He’s 12.
(3)…………………………………. sister is nine. (4) …………………………. pet
is a budgie. (5) …………………………
name is Dickens. Jason and I go to the same school. There are 450 boys and
girls in (6)
………………………. school. Jason’s form teacher is Mr. Peterson. She
has got s pet, too. (7)
………………………. pet is a tortoise. Our form teacher is Mr. Smith. I like
(8) ……………………… lessons. He has got two dogs. The dogs love to play
in (9) …………………………. Garden. Now I have a question for you.
What’s (10) ……………………………. pet’s name?

Your greatest fan,

John

QUESTION 4 | Complete with the correct possessive determiner.

I’ve got one sister. …………………………….

1 name is Anne.
This is Tom’s pencil. Have you got
2 ……………………. ruler, too?
Where’s …………………… sister, Bob? –
3 She’s in the kitchen.
Doris is very nice. Have you got
4 ……………………… phone number?
 We’ve got a new teacher.
5 …………………………… name is Mr. Miller.
I’ve got a dog. …………………………. sister
6 has got a hamster.

5
 Nick, is …………………………. father a teacher,
7 too? – No, he isn’t.
I’m from Ashton, but ……………………….. parents
8 are from Leeds.
It’s a nice house, Dave, and ……………………….
9 garden is nice, too.
Paul is very quiet, but ………………………. sister
10 isn’t.
This is my wife. …………………………….. name is
11 Sandra.
Jack has got a brother. …………………………..
12 brother is a football player.

GRAMMAR
Present Simple
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QUESTION 5 | Arrange the words and make the necessary changes to

make sentences in the Present Simple.

………………………………………
1 I / collect stamps. ………………………………………
………………………………………
2 he / read comics? ………………………………………
Chris / not sing in a ………………………………………
3 band. ……………………………………….
we / have got a ………………………………………
4 hamster. ……………………………………….
Andy and John / like ………………………………………
5 cola? ……………………………………….
………………………………………
6 she / not be nice. ……………………………………….
they / help their ………………………………………
7 parents. ……………………………………….
the children / speak ………………………………………
8 English? ……………………………………….
I / not buy a newspaper every Saturday.
9 ……………………………………………………………….
6
QUESTION 6 | Put the verbs in brackets in the Present Simple.

He ……………………………………………….. (to
1 drive) to work every day.
I ………………………………………………..
2 (not/to think) you’re right.
………………………………………………….
3 (we/to have) enough time?
I ……………………………………………….. (to
4 eat) cereal in the morning.
…………………………… they
5 ………………………… (to write) e-mails every day?
You …………………………………… (to watch) a
6 lot of TV.
He ………………………………… (not/to read) the
7 newspaper.
…………………………… she often
8 ………………………….. (to dance)?
What time …………………………………….
9 (you/to arrive) on Mondays?
What ………………………………………. (you/to
10 do) at the weekend?

GRAMMAR
Modal Verb Can
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QUESTION 7 | Use the correct form of the modal verb can.

1 Monkeys ……………………………….. talk.

2 Pigs …………………………………….. fly.

I ……………………………………… play the
3 piano, but Cory can’t.
You ……………………………… go on
4 holiday. It’s too expensive.
……………………………………. I borrow
5 some money?
I don’t know the answer.
………………………………………. you tell
6 me?
Tony …………………………………….. come
7 tonight, he’s too busy.
 Jim makes great food. He
8 ……………………………… cook really well.
7
 Excuse me, we
……………………………. watch the
9 movie.
It’s too noisy. We
10 ……………………………. study here.

QUESTION 8 | Match the two parts to make a meaningful sentence.

A) Yes, he can. He cooks delicious

1. Can she play tennis? dishes.

2. Can I park the car here? B) No, we are too busy.

C) Yes, she can. She often has
3. Can she play football? games.

4. Can he cook? D) Yes, I can hear something strange.

Can you meet us on
5. Saturday?
6. Can you hear that noise?
Can he use your mobile
7. phone?
8. Can you drive?
E) Yes, of course. Here it is.
F) No, I can’t. I haven’t got a driving
license.
G) No, you can’t. It is not allowed.
H) Yes, she can. She belongs to the
school team.

1 2 3 4 5 6 7 8

GRAMMAR
Possessive case
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QUESTION 9 | Fill in the gaps with the possessive case of nouns.

Decide whether you have to use ‘s or an of-phrase.

It’s the
The boy has a ……………………………………………
1 toy. …………………………………..
2 Peter has a It’s
 ……………………………………………
book. …………………………………………
The magazine has my picture on My picture is on
3 its cover. ………………………..
8
 It’s
Our friends live in this ………………………………
4 house. ……………………………
It’s a
………………………………
5 There is milk in the glass. ………………………..
What is
………………………………
6 This house has a number. ………………… ?
It’s
………………………………
7 The walk last two hours. ……………………………
Jane is
………………………………
8 John has a sister, Jane. …………………….
“Scream” is
The film has a name, ………………………………
9 “Scream”. …………….
It’s
This school is for girls ………………………………
10 only. ……………………………

GRAMMAR
Prepositions of time
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QUESTION 10 | Put the following words/phrases in the right column.

night the weekend the morning Monday evening 11.00 am summer

th
2010 Midnight Christmas Day 20 March five o’clock noon

Sunday afternoon Tuesday dinnertime the Ice Age

IN ON AT
QUESTION 11 | Complete with the correct preposition of time.

9
 Peter is playing tennis
1 ………………………………………. Sunday.
My brother’s birthday is
2 ……………………………………. November 5th.
My birthday is ……………………………………
3 April.
We are going to see my parents
4 ……………………………… the weekend.
……………………………………… 1666, a
5 great fire broke out in London.
I don’t like walking alone in the streets
6 ………………………. night.
What are you doing …………………………. the
7 afternoon.
My friend has an examination
8 ……………………………. July.
I will wait for you ……………………………..
9 seven o’clock.
I do my homework ……………………………
10 weekdays.

GRAMMAR
Definite and indefinite articles
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QUESTION 11 | Complete with the, a or an.

He has got
1 ……………………………… dog.
They work in
2 …………………………….. office.
I live in ……………………….. house
3 near the river.

4 ………………. teacher is very good.

We usually eat in …………………..
5 Chinese restaurant.
…………………….. car over there is
6 a Mercedes.

7 ……………………. capital of Spain is

 Madrid.
Have you got ……………………..
8 pencil?
10
 She wants to buy ………………….
9 Umbrella.
Please switch off ………………………
10 light when you finish.
Yesterday, I ate ………………………..
11 omelette for lunch.
I saw ……………………. full moon last
12 night.

QUESTION 12 | Fill in the gaps with the correct definite, indefinite or

zero articles.

I am from Primrose, Johannesburg. Johannesburg is (1)

…………………………………… city in (2)
……………………………. South Africa. I live in (3)
…………………………… town called (4) ……………………..
Primrose which is on (5) ……………………………….. river Limpopo. I live
in (6) …………………….. house in
(7) …………………. quiet street in the city. (8) ……………………………..
street is called “Olive Road” and
(9)……………………………. house is old – more than 100 years old! I
am (10) …………………………. English lecturer at (11)
……………………… Wits University near (12) …………………….
centre of (13) ………………….
town. I like (14) …………………….. books, music and taking (15)
…………………… photographs. I usually have (16)
……………………… lunch at college. I usually go (17)
……………………….. home by (18)
…………………….. car. We have all kinds of food in (19)
………………………. South Africa. I like (20)
……………………....... Portuguese food very much. Sometimes, I go to
(21) …………………. Portuguese restaurant in Germiston. (22)
…………………. Portuguese restaurant is called “Maria’s”. (23)
………………………. Portuguese food is delicious!

GRAMMAR
Present Continuous
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QUESTION 13 | Put the following sentences in the Present Continuous
tense.

John and I ……………………………. (to stay)

1 at a beautiful hotel.
Kevin ………………………………. (not to
2 work) at home today.
I ……………………………………. (to wait)
3 for a very important letter.
You ……………………………… (not to walk)
4 very fast. Are you tired?
…………………………………….. (they/to
5 buy) a new car?

11
 He …………………………….. (to
6 learn) to read.
I ………………………………….(not
7 to look) for your keys.
……………………………………
8 (you / to sell) the house?

QUESTION 14 | Now put the following verbs in the Present Simple or

in the Present Continuous tense.

Vegetarians are people who ……………………………….

1 (not/to eat) meat.

2 Look! My father ………………………………….. (to come).

Some people still …………………………….. (to think) the
3 sun …………………………….. (to go)
round the earth.
………………………………… (you/to play) tennis every
4 weekend?

5 Who …………………………… (to sit) on my chair?

What …………………………. (to happen) in golf if you
6 …………………… (to lose) the ball?
Look! She …………………………. (to wear) the same shoes
7 as I am.

8 A: What ………………………… (you/to look) at?

B: A strange bird!
I ……………………………… (to stay) with John for a few
9 weeks until my flat is ready.
We ………………………….. (usually/to stay) with Peggy
10 when we go to Chicago.

GRAMMAR
Present and Past Simple – To be
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12
QUESTION 15 | Choose the correct form of the verb to be.

Ladies and gentlemen. Here

1 ………………………… the news.

2 Where …………………..my jeans.

Further information …………………………….
3 available in the office.

4 The stairs ……………………….. over there, Sir.

The furniture in our classroom
5 ……………………………….. uncomfortable.
Portugal ………………………….. a very nice
6 country.
Your sunglasses ……………………………….. on
7 the table.

8 Homework ………………………. Boring.

9 Physics …………………….. not easy.

The scissors on the table
10 ………………………………. mine.

QUESTION 16 | Put the verb to be in the correct Past Simple form.

It …………………….. cold
1 yesterday.
I ……………………… (not)
2 at home.
They
………………………….
3 American.
There ………………………. a
4 pen on the desk.
My test ………………………
5 yesterday.
We …………………….. (not)
6 in Chicago.
That ………………………the
7 right answer.
I ………………………….. at
8 home last Friday.

QUESTION 17 | Use the Past Simple in the following statements.

 Jane …………………………… (to
1 watch) a film yesterday.

13
 He ………………………. (not to carry) a box to
2 school.
……………………………. (they/to help) their
3 father last week?
John and Amy …………………………… (to swap)
4 books in class.
I ……………………………. (not to talk) to Andrew
5 in the English class.
…………………………….. (Susan/to dance) with
6 Peter?
The boys ………………………….. (to try) to play
7 football in the playground.
The teacher ………………………(not/to plan) a
8 school trip with us.

9 She ……………………….. (to wash) her hair.

He ……………………………….. (to study) his
10 English verbs for the test.

VOCABULARY
House vocabulary
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QUESTION 18 | Read the definitions related to the rooms of a house and

identify the word.

People store old things

1 here.
A small room used for
2 storing food.
A room underneath the
3 house.

4 A room where people eat.

The entrance passage to a
5 house.
A room where books are
6 kept.
Another name for a living
7 room.
A room where people
8 work.
QUESTION 19 | Objects at home. Which word is the odd one out?

couch, chair,
1 table, sofa
14
 refrigerator, medicine cabinet, oven,
2 stove

3 scale, faucet, plug, sink

4 bed, toaster, dresser, closet

measuring cup, frying pan, trash can,
5 baking pan
recliner, end table, coffee table,
6 dresser

7 roof, lamp, floor, wall

8 balcony, faucet, garage, yard

VOCABULARY
Travelling
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QUESTION 20 | Circle the correct word to complete the sentence.

When you arrive in a new country, you often have to go

1 through the
(customs/custom) at the airport.
A (lay around/layover) is the time you have to wait at an
2 airport for your
connecting flight.
Our tour (guide/conductor) was amazing! He knew so much
3 about the city!

4 Travelling first-(level/class) is very expensive.

I wanted to buy train tickets, but the ticket (office/bureau) was
5 closed.

6 Are you here on vacation? No. I’m here on (affairs / business).

We plan to do some (sightseeing/see-sights) while we’re in
7 Chicago.

8 I left my bag in a (locker/lock) at the train station.

You have to check (in/on) at the airport three hours before
9 your flight.

10 Is the room air-(cold/conditioned)?

15
 VOCABULARY
Places in town
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QUESTION 21 | Read these sentences. Are they TRUE (T) or FALSE

(F)? Correct them.

1 Joyce is in the park. She’s buying a computer.

…………………………………………………………………
…………………………………………………………………
2 Simon is in the library. He’s reading an exciting book.
…………………………………………………………………
…………………………………………………………………..
3 William is in the café. He’s playing basketball.
…………………………………………………………………
…………………………………………………………………..
4 Rosalin is at the sports centre. She’s buying some magazines.
…………………………………………………………………
…………………………………………………………………..
5 Belinda is drinking a milkshake. She’s at the post office.
…………………………………………………………………
…………………………………………………………………..
6 Jamie is at the pet shop. He’s buying some dog food.
…………………………………………………………………
…………………………………………………………………..
7 Justin is at the newsagents. He’s buying some bananas.
…………………………………………………………………
…………………………………………………………………..
Lorraine loves playing in the water. She’s in the swimming
8 pool.
…………………………………………………………………
…………………………………………………………………..
9 Kevin is at the bus stop. He’s waiting for a train.
…………………………………………………………………
…………………………………………………………………
10 Mia is at the post office. She’s buying some stamps.
…………………………………………………………………
…………………………………………………………………..
 GRAMMAR
Linking words
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16
QUESTION 22 | Complete with and, but, so or because.

Tom worked hard, …………………………………… he

1 won a ticket to Jamaica.
The sun came out, …………………………………… the
2 snowman began to melt.
Bob ran fast, …………………………………. he didn’t win
3 the race.
The walk was long, …………………………….. he was tired
4 by the end of it.
Mark fell off his bicycle, ………………………. he was not
5 hurt.
I was going to eat all the sweets, …………………….. I saved
6 some form my brother.
7 I like English ……………………………… I read a lot.
I like tennis, …………………………….. I don’t play very
8 well.
Freddie put on his shoes …………………………….. went
9 out to play.
A parrot can fly, …………………………………………….
10 a tortoise can’t.

GRAMMAR
Modal verb “should”
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QUESTION 23 | Write should or shouldn’t.

1 You ……………………………. be so selfish.

I don’t think you ……………………………….
2 smoke so much.
3 You ……………………………… exercise more.
I think you ………………………… try to speak
4 to her.
You are overweight. You
5 ………………………………… go on a diet.
6 Where ………………………… we park our car?
You …………………………. never speak to your
7 mother like this.
The kids …………………………… spend so
8 much time in front of the TV.
 ……………………………… I tell her the truth or
9 should I say nothing?
I think we ……………………………. book our
10 holiday in advance.

17
 GRAMMAR
Compound nouns
Go Pro! | Porto Editora

QUESTION 24 | Compound nouns

A compound noun is a noun that is made up of two or more words. Most
compound nouns in English are formed by nouns modified by other nouns
or adjectives.

e. The word black is an adjective and board is a noun, but if you join
g. them together they form a new word – blackboard.

Sometimes the two words are joined together.

e.g. tooth + paste = toothpaste
bed + room = bedroom
under + ground = underground

Sometimes they are joined by using a hyphen.

e.g. check-in
sergeant-at-arms
daughter-in-law

Sometimes they appear as two separate words.

e.g. full moon
swimming pool
attorney general

Match the words from column A to the words in column B to make 10

compound nouns. Each of the words in column A should only be
compounded once to a word in column B. The first one has been done for
you.
travel reservations
sales card
duty class
business representative
custom & arrival
hotel free
multinational number
credit cheques
gate agency
departure & immigration
traveller’s corporation

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ESP – Relações
Laborais
19
 ABBREVIATIONS QUIZ
Communication in the Professional World
Go Pro! – Porto Editora

QUESTION 1 | In the professional world there is a great number of

abbreviations used either orally or in written documents. Can you guess
what the following stand for? Choose the correct option: A, B, C or D.

1.1 ASAP

a) Please reply

b) Paid

c) Value added tax

d) As soon as possible

1.2 QTY

a) Value added tax

b) Quantity

c) With reference to

d) Please confirm

1.3 THX

a) Thanks

b) Please

c) Please reply

d) For the attention of

20
1.4 @

a) Value added tax

b) Quantity

c) At

d) Number

1.5 LDT.

a) Value added tax

b) Limited company

c) Per annum

d) Incorporated

1.6 CC

a) Account

b) Copies to

c) Please reply

d) Value added tax

1.7 PR

a) For the attention of

b) Please confirm

c) Please reply

d) Any other business

21
1.8 PA

a) Personal assistant

b) Please confirm

c) Please reply

d) Any other business

1.9 NB

a) For the attention of

b) Initial purchase offer

c) Pay attention to this

d) Month

1.10 VAT

a) With reference to

b) Value added tax

c) Public relations

d) Purchase

1.11 RSVP

a) Per week

b) Paid

c) Please reply

d) Value added tax

22
1.12 A/C

a) For the attention of

b) Account

c) Taxes

d) At

1.13 AOB

a) Annual meeting

b) Please confirm

c) Please reply

d) Any other business

1.14 ATTN

a) For the attention of

b) Initial purchase offer

c) Approximately

d) Month

1.15 RE

a) With reference to

b) Junior

c) Public relations

d) Purchase

23
 ABBREVIATIONS QUIZ
Communication in the Professional World
www.learnenglish.de

QUESTION 2 | Work – What do they do? Where do they work?

Job Meaning What do they do? Where do they work?

Look after the finances
Accountants in an They work in an office.
organization.
Bakers Bake bread. They work in a bakery.
Shave men’s beards and
Barbers cut They work in a barbers.
men’s hair.
They work in a bar, pub or
Barmen / women Serve drinks. restaurant.
Prepare and sell
Butchers meat. They work in a butchers.
Clean and tidy
Chambermaids rooms. They work in a hotel.
Prepare and cook
Chefs food. They work in a kitchen.
Look after people’s
Dentists teeth. They work in a dentist.
Look after people’s They work in a hospital or
Doctors health. surgery.
Prepare and sell
Fishmongers fish. They work in a fishmongers.
Look after They work in an aeroplane
Flight attendants passengers. (airplane AmE).
Cut and style people’s
Hairdressers hair. They work in a hair salon.
Judge and sentence
Judges people. They work in a law court.
Defend and prosecute They work in a law court and in a
Lawyers people. lawyers
office.
They work in a hospital or
Nurses Look after patients. doctor’s
surgery.
Look after people’s eye
Opticians sight. They work in an opticians.
Carry other people’s bags They work in a hotel or train
Porters and station.
lugga
 ge.
Meet and greet
Receptionists visitors. They work in a reception.
Sell goods and look
Sales Assistants after They work in a shop.
customers.
Arran appointme
Secretaries ge nts, type They work in an office.
letters and organize
meetings.
Operate on people who
Surgeons are sick. They work in a hospital.
Desig make, alter repai
Tailors n, or r They work in factories and shops.

24
 garments.
Teachers Teach people. They work everywhere.
Organize and repair
Technicians technical They work everywhere.
equipment.
Look after people’s They work in a veterinary surgery
Vets animals. or vets.
Waiters / Serve people food and
Waitresses drink. They work in a restaurant.
Weld metal to make They work in factories and
Welders things. construction.

QUESTION 3 | Leaving or losing your job?

There are many different ways to express leaving or losing a job.

To leave your job:

To resign / To quit / To leave your job – to give up a job or position by
telling your employer that you are leaving.
To retire – to leave your job or stop working because of old age or ill health.

To lose your job:

To be dismissed / To be fired / To get fired / To be sacked / To get the
sack / To get the chop / To get your P45 / To lose your job – to be asked
to leave a job, usually because you have done something wrong or badly, or
sometimes as a way of saving the cost of employing you.

QUESTION 4 | Common questions asked in a normal interview.

Translate the information into Portuguese.

These are the most common questions asked in a normal interview with
some ideas of how to prepare an answer:
25
4.1 Tell me about yourself.
This does not mean “Give me your life story”. It’s your chance to give an
overall impression of who you are. Research the company to get an idea of
the skills and experience they’re looking for, work those into your
response. Make sure you concentrate on who you are, your work
experience, and relate everything to show that you would be a great
candidate for the position.

4.2 What were your main responsibilities in your last job? What is your
biggest accomplishment?
Be specific and positive about what you did in your current / previous job.
Try to relate them to the job you are being interviewed for.

4.3 What is your biggest accomplishment?

Give an example that relates to the job you are interviewed for.

4.4 What are your greatest strengths / weaknesses?

Your ability to work well under pressure, prioritizing skills, problem-
solving skills, professional expertise, leadership skills, team spirit. Be
prepared to give real life examples. Be honest about a specific weakness,
but show what you are doing to overcome it.

4.5 Why do you want to work for this company?

Be positive. Research the organization and relate what they offer to your
long-term ambitions.

4.6 Why do you want to leave your current job? or Why did you leave your
last job?
Never say anything bad about your previous employers. Think about
leaving for a positive reason.
4.7 When can you start?

26
Straight away.
I need to give (x) weeks notice.

4.8 Do you have any questions?

Yes. Prepare several questions before the interview. You could ask about
career / development
/ training opportunities. Be sure to ask when they’ll make their decision.
…………………………………………………………………………………
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QUESTION 5 | Read the following dialogue. John has a job interview for
a Saturday job.
Interviewer: So, you’ve applied for the Saturday position, right?
John: Yes, I have.
Interviewer: Can you tell me what made you reply to our advertisement?
John: Well, I was looking for a part-time job to help me through
college. And I think
that I’d be really good at this kind of work.

28
Interviewer: Do you know exactly what would you be doing as a shop
assistant?
John: Well I imagine I would be helping customers, keeping a check on
the supplies in
the store, and preparing the shop for business.
Interviewer: That covers it, you would also be responsible for keeping the
front of the store
tidy. What sort of student do your regard yourself as … did you enjoy
studying while you were at
school?
John: I suppose I’m a reasonable student. I passed all my exams and I
enjoy studying
subjects that interest me.
Interviewer: Have you any previous work experience?
John: Yes. I worked part-time at a take-away in the summer holidays.
Interviewer: Now, do you have any questions you’d like to ask me about the
position?
John: Yes. Could you tell me what hours I’d have to work?
Interviewer: We open at 9.00, but you would be expected to arrive at 8.30 and
we close at
6.00 pm. You would be able to leave then. I think I have asked you
everything I wanted to. Thank you for coming along to the interview.
John: Thank you. When will I know if I have been successful?
Interviewer: We’ll be making our decision next Monday, we’ll give you a
call.

QUESTION 6 | Complete the crossword.

Down:
1 – He or she is the boss in a restaurant kitchen.
2 – He or she looks after the records of money for a company or person.
5 – He or she is in charge of a trial in a court.
9 – He or she speaks for people in court.
10 – He enforces the law.
12 – He or she writes articles for a newspaper.

29
13 – He stops buildings and other things from burning.
16 – He or she supplies and repairs water pipes, sinks, baths.
18 – He or she treats animals who are ill or hurt.

Across:
2– He or she works with wood.
4 – He or she fixes lights, switches and appliances.
6 – He or she looks after you in hospital.
10 – She delivers your letters and parcels.
11 – He or she makes bread and cakes.
14 – He or she or designs buildings, machines, roads, etc.
15 – He or she looks after your teeth.
17 – He or she operates on you in hospital.
19 - Lynne is a teacher………………………………….

30
QUESTION 7 | Read the text. You can read it more than once.

The Job Interview

Interviewer: So, you've applied for the Saturday position, right?

John: Yes, I have.

Interviewer: Can you tell me what made you reply to our advertisement?

John: Well, I was looking for a part-time job to help me through college. And I think
that I'd be really good at this kind of work.

Interviewer: Do you know exactly what you would be doing as a shop assistant?

31
John: Well I imagine I would be helping customers, keeping a check on the supplies
in the store, and preparing the shop for business.

Interviewer: That about covers it, you would also be responsible for keeping the
front of the store tidy. What sort of student do you regard yourself as . . . did you
enjoy studying while you were at school?

John: I suppose I'm a reasonable student. I passed all my exams and I enjoy studying subjects
that interest me.

Interviewer: Have you any previous work experience?

John: Yes. I worked part-time at a take-away in the summer holidays.

Interviewer: Now, do you have any questions you'd like to ask me about the position?

John: Yes. Could you tell me what hours I'd have to work?

Interviewer: We open at 9.00, but you would be expected to arrive at 8.30 and we
close at 6.00 pm. You would be able to leave then.
I think I have asked you everything I wanted to. Thank you for coming along to the
interview.

John: Thank you. When will I know if I have been successful?

Interviewer: We'll be making our decision next Monday, we'll give you a call.

7.1 | John would be working in electric

department.
C. Didn’t
A. True B. False say

7.2 | The job doesn’t pay very well.

C. Didn’t
A. True B. False say

7.3 | He saw the advertisement in the local

newspaper.
C. Didn’t
A. True B. False say

7.4 | John failed some of his exams.

C. Didn’t
A. True B. False say
32
7.5 | John would start work at 9.00.
C. Didn’t
A. True B. False say

7.6 | John has left

school.
C. Didn’t
A. True B. False say

7.7 The job is in a

shop.
C. Didn’t
A. True B. False say

7.8 John will start the job on Monday.

C. Didn’t
A. True B. False say

7.9 The job is full

time.
C. Didn’t
A. True B. False say

7.10 He wouldn’t have to deal with

customers.
C. Didn’t
A. True B. False say
33
 FUNCTIONAL SKILLS ENGLISH
Understanding job descriptions
www.esolcourses.co
m

QUESTION 8 | Read the text below and then scroll down the page to
answer some questions.

8.1 This text is …

a) an application form b) a letter c) a job description

34
8.2 This text has been written
to …
b) tell people about a
a) say yes to a job offer job c) offer someone a job

8.3 True or False? The job is

part-time.
a) False b) true c) we don’t know

8.4 Which of these things don’t we know?

a) How many days the job is b) How much the job
for pays c) The hours of work

8.5 Where is this job?

a) in a library b) we don’t know c) in a college

VOCABULARY
The world of work
Go Pro! | Porto
Editora

QUESTION 9 | Match the words to

their definition.
1. 2. 3. 4. 6.emplo
bonus CV apply fire/sack/dismiss 5. employer yee
7. maternity 8. sick leave9. 10. personnel / staff /
leave notice workforce
11. promotion 12. 14.
recruit 13. resign retire 15. salary / wages
17. take
16. income tax on

to remove or discharge someone from

A their job.
to stop working, usually because of
B age
a move to a more important job or position in a
C company
D a fixed, regular payment, usually paid
 monthly
a period of absence from work (for a woman) when
E having a baby
short account of one’s education,
F career, etc.

35
G a written statement communicating the intention to resign.
H to give up a job.
I additional pay given to employees as an incentive or a reward.
J the group of people who work for a company or factory.
K to employ; to hire
L to look for and employ personnel
M the person who is charge of employment (the boss).
N a period of absence from work because of an illness
O the percentage of what you earn which you pay to the
government
P
someone who is paid to work for someone else (worker)
Q
to make a formal request for a job

VOCABUL
ARY
The world of
work
Go Pro! | Porto
Editora

QUESTION 10 | A highly successful company is recruiting new computer

technicians.
Complete the interview.

this job will help you

ideas
want this job
describe
pro-active worker
technologies
Melissa: Good morning. I’m Melissa Jameson and I’ll be interviewing you
today. It’s a
pleasure to meet you. Have a seat.

36
Mark: Good morning. I’m Mark Robson. Thank you for having me.
Melis Okay! I’m going to ask you a few standard questions. Can you
sa: (1) …………………………
yourself?
Mark: Well, I consider myself a very (2)
…………………………….: since I started my
vocational course in computer management, I’ve had two part-
time jobs in
Microsoft and Vodafone where I could actually put my
knowledge and abilities to
the test. Apart from that, I have a very open personality: I’m
easygoing and I
Melis
sa: have good (3) …………………….. which help me get along
with my workmates and
Mark:
work in a team.
Right! So, why do you (4) ……………………….. ?
It would be a great opportunity to work for a strong, successful
Melis and goal-
sa:
oriented company like yours. I wouldn’t like to work for
Mark: someone who didn’t
understand the importance of new (5)
Melis ………………………………….
sa: What do you see (6) ………………………………..?
In five years, I expect to take a degree in computer engineering
Mark: and perhaps
create my own company.
Well, thank you very much. It was very nice to meet you. You
will hear from us in
two days.
Thank you!
37
BIBLIOGRAFIA / WEBGRAFIA
Go Pro – Porto Editora

New Getting On – Areal Editores

Jobs and Work – Express Publishing

Grammar 1, 2, 3 – Express Publishing

Download – Areal Editores

www.learnenglish.de
www.esolcourses.com

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