NAME : TUAN AHMAD ERHAM BIN TUAN AZLAN

STUDENT ID : 2020.05.317.DHUMY(JULY)
E-COMMERCE
DUH3643
MOHD NORFITRI BIN NORDIN
SESSION SEPT 2021

QUIZ 2
Topic : Role of information systems to support
E-Commerce
Submit : 10 September 2021

1. What is the information system?

• An information system is a collection of interconnected
components that gather, store, and analyse data as well as
provide information, knowledge, and digital goods. Information
systems are used by businesses and other organisations to carry
out and manage operations, connect with consumers and
suppliers, and compete in the marketplace. Information systems
are used to run interorganizational supply chains and electronic
markets.

2. Define and explain role of information systems in

ecommerce.
• Information systems are hardware, software, and
telecommunications networks that people construct and use to
collect, produce, and distribute meaningful data in organisational
settings.
Role of information systems:
1. The Mainframe Era
2. The PC Revolution
3. Client-Server
4. The World Wide Web and E-Commerce
 5. Web 2.0
6. The Post-PC World

3. Define the below terms:

 Management Information System (MIS)

 Decision Support System (DSS)
 Enterprise Information System (EIS)

• Management Information System(MIS)

Management Information Systems (MIS) involves the study of people, technology, and
organisations, as well as their interrelationships. MIS specialists assist businesses in getting
the most out of their investments in people, equipment, and business processes. MIS is a
people-oriented discipline with a focus on technology-enabled service.

• Decision Support System(DSS)

A decision support system (DSS) is a computerised software that helps an organisation or

business make decisions, make judgements, and plan courses of action. A DSS sifts through
and analyses enormous quantities of data, accumulating detailed information that may be
utilised to solve issues and make decisions.

• Enterprise Information System(EIS)

An Enterprise Information System (EIS) is any type of information system that integrates and
enhances the operations of enterprise business processes. This generally entails providing
high-quality service, handling with large amounts of data, and being capable of sustaining a
big and perhaps complicated organisation or company. An EIS must be usable by all
elements and levels of an organisation.

(15 marks)
E-COMMERCE
DUH3643
MOHD NORFITRI BIN NORDIN
SESSION SEPT 2021
(10 marks)