Professional Documents
Culture Documents
Collaboration
Week 4 1Congressional houses, president, civil 2. Training everyone
Organized Anarchy servants. 3. Allow meetings for sense-making
structures are needed 2interest groups, lobbyists, 4. Encourage frequent communications
schools and their meetings professional societies, advocates, whereby standards and procedures can
meaning making academics, media,voters, general be learned.
characteristics constituents. 5. Think about ways to record
ill-defined goals Processes individual and organizational practices,
unclear tech .Origins knowledge base, and how they can be
fluid participation .Rational Choice distributed and interpreted.
indipendent streams of solutions .Incrementalism tOL
problems, participants, and choice CoP
arenas Week 5 Strategies
Organizational Learning 1-5
decision situation-garbage ca n theory Organizational Learning(OL)- Problem with CoP's
adaptation and learning from 1. Provide collab w/o reach
choice opportunities(garbage experience. 2. Generates local maxima
cans)"policy window meetings 3. Susceptible to groupthink bias
flows- 3 flows in trash; problems, Groups of Learning and Knowledge and uniformity.
solutions, participants Individual 4. Networks of practice and
Group knowledge transfer(NoP)
timing- opportunities of flow Organization NoP- learning about ostensive rules
learned by way of books and inter-
outcomes OL Perspective- not organizational organizational networks. Localize
no decision process model. communication.
solutions does not resolve probs Routines are enacted practices, not Strat
oversight ostensive rules. 1. Headhunt experts from other
flight firms
problem resolution Practice Concern 2. Train people in a new outside
Practice- understanding comes from tech.
Applications actually doing work. 3. Reverse engineer outside
Garbage Can Applications 1.Collaborative solutions(find new routines)
1. San Francisco Unified School District 2. Shared and Understood through 4. Transfer units across units
Attempt to Desegregate formalisms. (People across departments and
2. Agenda Setting in the Legislative 3.Entails Improvisation/adaptation via schools)
Process use. 5. Hire bridges of communities
3. Title V of No Child Left Behind(NCLB) Prob of NoP
Share knowledge 1. Reach w/o community
SFUSD Desegregation Plan 1. Value improvisational efforts 2. Learning About
Hind'No manageable 2. Create collaborative practices by 3. Local adaptations less of
which useful improvisation is emphasis.
Ambigious desegregation generated and transferred EE<
P 3. Put knowledge into organizational Exploration- generating new practices.
1integity of school complexes memory. Exploitation- eliminating inferior forms
2bilingual education Learning traps
3bussing dislike by whites Topics of Organizational Learning(tOL) 1. Failure traps of negative feedback.
4ses integration wanted 1. Learning Curves 2. Competency traps of positive
5bed segregation a. Indicators(Test) feedback.
7budget woes boycott in distrepair b. Gains Generations(Human and
8lawsuit by latinamer tech) Week 6
9financial prob c. Problems(Plateaus, and usage) Organizational Culture
10teacher strike 2. Organizational Forgetting and Organizational Culture(Oc)- is shared
A Memory (Ofam) rules governing cognitive and effective
1community interest groups a. Exogenous factors, outdated aspects of membership in an
2federal consultants knowledge, working in isolation, organization, and the means whereby
3.Citizens Adivisory Council personnel turnover. they are shaped and expressed.
s b. Database, routines,personnel, and Traces of Organizational Culture(Toc)
1Tristar(3 zone plans written by cultural features like stories and .Shared norms.
technocrats collective rites. .Symbolic, textual, narrative structures
2horseshoe(7 zone plan-less drastic) Community of Practice(CoP) Effect- in which they are encoded.
wins because supported by actors. learn by practice and adopting .Structural causes and consequences of
different identities. cultural forms and their relation to
Agenda Setting in Legislative Process Strategies: organizational effectiveness.
.Means of normative control. .Ideology ..marginal members(temps, wage 2)
Cultural Elements(CE) ..Anthropological view of ideology: ...utilitarian demand but not on self
.Practices ideologies are schematic images of ...can have an 'estranged view'
..Formal Policies and Informal custom social order publicly offered in the ..Full members(Wage 4)
.Artifacts-symbols and tools. rituals, name of those with a claim to ...price of power is submission
stories and jargon. physical authority ...can have a 'cynical view'
arrangements .Authority
Oc ..Managerial Leaving room for authentic self
How do you study organizational ..Expert .Manage time
culture? What are the elements? ..Objective ..Profane/Sacred balance
.content themes .Senior Management View at Tech .Manage Response
..Ideological, ideational, external, ..Relates collective in that lends ..cognitive distance-over
internal members moral significance(ideals) involvement=problem
..Expressed via speeches, interviews, ..emotional distance-occurs with
The Cult in Culture editorials, mission statements respect to feelings.
.How do the element interrelate ..Integrated paradigm
Paradigms of Oc .Internal Expert Week 7
.differentiated ..gives insider view in practical terms Resource Dependence Theory
.ambigious and scientific credibility Resource Dependence theory(RDT)
.integrated-uniform ..expressed in presentations,reports
..portrays culture as real, less .&Coalition formation
Integration Paradigm-alignment. integrated. ..Inter-organizational focus
denies ambiguity. .External View ...Concerns a focal organization and its
OZCO Egalitarianism ..Edited, selective review of the resource dependencies with other
Differentiation Paradigm- questioning company organizations in the environment.
egalitarianism at OZCO ..Expressed in academic pieces, ..Extended exchange relations
popular books, media clippings ...an organization can form a wide
Ambiguity Paradigm- Confustion about ..Selection of which to post/share has a variety of buffering or bridging
egalitarianism positive, integrated bias maneuvers used to overcome
2 dependencies in the environment
Level of Consistency LOC DEgree of Presentation Rituals of an ...These relations can be assymetric
Consensus DOC Orientation to Organizational self
Ambiguity OTA Metaphors M .Ideology is insacted(instilled and .&Organizational Learning
enacted) via presentation rituals of an ..Resource Dependence theory
Integration organizational self describes
LOC only consistent elements ..Presentation occurs everywhere in- ...how the technological core of an
mentioned DOC Organization-wide Tech-performance of such rituals is a organization is buffered from the
consensus OTA Denial M Hologram framing device environment
.Behavioral Displays- time-bound and ...how the organization bridges in the
Differentiation specific to an audience and setting: environment
LOC Some inconsistency DOC every display contains a view of the ..The concern is with
Consensus within, not between, self one wishes others to accept. ...adapting to the external
subcultures OTA Channeling M ..presentations, question-answer environment
Archipelago sessions, meetings ...being certain SOP's for resource
.Artifactual displays- standing exhibit exchanges in the environment
Ambiguity for passer-by
LOC Lack of clarity DOC Issue-specific ..desk paraphernalia, clothing etc. .&Organizational Culture
consensus, dissensus, or confusion .Observing rituals .RDT is not concerned with sense-
OTA Acknowledged M Web, Jungle ..collect by interviews, observations, making (deep structure), but with the
journals, videotapes, etc. selection of SOP's that manage the
Engineering Organizational Culture .Features of Tech's interpersonal organization's dyadic relations in the
Engineering Organizational rituals: environment. These SOP's are selected
Culture(EOC) ..characterized by decentralization of for their consequences in dependence
.Threeparts power relations.
..Organizational culture as normative ..they are informal Locus of Uncertainty
control1 ---implication is that symbolic power .Prior theories- internal
..Ideology is enacted and instilled in and ideology are exerted subtly. .RDT- in external relations of
members via presentation rituals of an Member response to Tecul(tech dependence
organizational self2 culture) Views of Uncertainty and Dependence
..Members response to organizational .role embracement(commitment) .Coalition Formation: not a problem-
culture3 .role-distance(stance on role) they hold the coalition together
1 .contrived self(Demonstrate social skill) .RDT:They threaten survival and
Culture as Normative Control .not all members invest equally autonomy
.Break Dependencies-> use secrecy, it belongs, as well as its location or
Contingency theory- focus is on the restrict information, begin an anti-trust position within that network.
technical core of the organization and suit, coopt controller, merge vertically.
protecting it from environmental Forms of Dependence Social Networks Perspectives
disturbances. Symbiotic interdependence- when two What is the network->definition of
.Seal off technical core or more different kind of organizations actors and network boundary.
.differentiate input/output functions. exchange resources (A<->B) .individuals(context of interaction)
.Stockpile resources and grow(smooth NNc, EC, EHc (using clauses), PJv, and ..intra-organization networks
and absorb uncertainty) MVm. ..All interacting persons, or certain
.Maintain alternatives/minimize roles?
dependence. Competitive dependence- when two or .Organizations(field of transaction)
more organizations compete for the ..inter-organizational networks
RDT- modify boundaries to manage resources of a third party(A->C<-B) ..All interacting organization or certain
disturbances in the external NNc, cooptation/interlocking boards, types?
environment trade associations, PJv, MHm.
.Environmental determinism When is the network begin and end-
specific goals depend on dependence Critique >defining unit of time for a relationship
relations .Organization are assumed to be more and the temporal boundary to a
.general goal is to find certainty and of less similar network
autonomy .Value in resource is often unclear until .seconds, hours, days, weeks, months,
Factors of RDT: after the fact years
.Types of resources .What happened to culture and .work-week, quarter, fiscal year
..physical mission?
..tech
..social Week 8
.Values of Resources Network Analysis of Organizations
..importance-demand
..availability
.Discretion over the resource
..who?
..what? Qualities of Relationships
Management Strategies for dealing .types of ties(vary by content)
with dependence- buffering ..obseved transactions
1. Coding(ex: tracking/classifying) ...discussion posts, exchange of
2. Stockpiling(ex. endownment) information, advice, goods, and shared
3. Leveling(ex: advertising) personnel, etc (actively-defined)
4. Forecasting(ex: Republican president ...Marriage, company chart, and formal
and NSF) transactions(contracts)
5.Adjusting Scale(ex: downsizing- kill ..Perceived relations
arts) ...friendship-enemy, love-hate, trust-
Bridging distrust, etc(identity-defined)
1. Negotiating
.Normative coordination(NNc) .Strength of of ties
.Bargaining(NB) ..Strong ties->entail
2. Exchanging-giving up of autonomy interaction(frequency), mutual affect
to each party Social Structures as Social Networks liking, time(history)
.Contracting(EC) .Networks vary in form and actor ...bonding capital(cohesion)
.Interlocking directorates(EId) locations differ. ..Weak ties-> entail infrequent,
.Hierarchical Contracts(EHc) intermittent casual interaction among
3. Pooling aquaintances
.Joint Venture (PJv) ...bridging capital (brokerage)
.Strategic Alliances (PSa)
.Associations and Catels (PAc)
4. Merging
.Vertical Merger (MVm)
.Horizontal Merger (MHm)
.Diversification (MD) Social embeddedness-> is the idea
General Management Approaches that, within social structures, actors .Theories of Tie Formation
.Avoid Dependencies->stockpile, form decide and act in intentional ways. ..Propinquity(proximity breeds ties)
long-term protective contracts, set ..Homophily(birds of feather flock
regulations, diversify An organization’s opportunities and together)
constraints depend on the form or ..Exchange(I give you x for y)
overall pattern of the network to which
..Reciprocity(I advise you, you advise Social network Perspective: Peer ..Finds that strong ties greatly
me) Influence and Network Formation influence organizational action-
..Control(interpersonal .Discussion of ‘network as an unionization of Silicon systems fails
advantage/status-seeking) independent variable’ from failure to coopt informal leaders.
..Balance/transivity(afriend of a friend ..ties and positions that influence
is my friend; same goes for enemies ourcomes .Case of ‘dumb’ union
..Practices and cultural norms... .Discussion of ‘network as a dependent ..Company chart-’Reports to’
...activities->from this follow variable’ ...union focusses on largest bargaining
prescribed roles ..factors driving network formation unit
...identities->e.g. friendship and ..Advice Networks
guanxi- from which reciprocation Peer Influence ...union organizers are peripheral
follows the people we associate with affect us; ..Friend networks
they lead us to act in ways we wouldn’t ...Union organizers are peripheral
.Networks Positioning otherwise act.
..Central positioning(opposite: .Social Influence
peripheral) ..Ex:Diffusion or adoption stories( in
...prominence(center-periphery) contrast with selection)
...brokerage(spanning/mediation) ...Intra-organizational:
....Diffusion of faculty
productivity(strong ties>>weak ties)
...Inter-organizational:
....Poison pill defense agaisnt takeovers
..Group positioning
...interconnection and closure(norms)
SN&RDT
.RDT
..ego-centric, local view of direct
relations
.SN
..socio-centric, global view of direct
and indirect relations