Department Of International Tourism and Hospitality Management

Semester : Fall-2021
Report : 01 ( One)

Course Code : ITHM 1301

Course Title : Industrial Placement

Report On
Property Orientation of
Hotel Orion International

Submitted To
Shelamony Hafsa
Lecturer
Department of
International Tourism and Hospitality Management

Submitted By
Istiaque Ahmed
ID : 193 031 054

Date of Submission : 25 November , 2021

 Table of contents

Subject Page

i) Introduction of property 01
ii) Explanation of guests satisfaction 02
iii) Head of operational division 03
iv) Operational sales division 04
v) Company’s major functions 05
vi) Services that company offers 05
vii) Amenities of room 07
viii) Dining 08
ix)Convention & Meeting Hall 09
x) Overall room features & Overview 10
 Hotel Orion International
Hotel Orion International is a privately owned four star luxurious hotel which is
situated in the heart centre of Jashore City. It’s located at Sheikh Rasel Chattar ,
Rail Road , Jashore . It’s one of the best hotel in Jashore city. As it’s a privately
owned hotel for this management has the full power of flexible decision making ,
which increase the level of service . It’s make the employee to feel comfortable in
their works which is key factor of giving the best services.

Highly skilled hotel staff are always ready to give the best hospitality to guests. At
‘Hotel Orion International’, we know what it means to come from a long and tiring
trip and to long for a genuine welcome, a good drink and a comfortable bed to
stretch out on. If a guest enjoy being made a fuss of, he has come to the right place.
It’s only ten minutes away from Jashore Airport and only five minutes away from
railway station. Maximum types of govt. Office, hospital , amusement Park , eye
catching location , corporate private sector are near to our location. Simply it is one
of the best hotel in South Bengal of Bangladesh.

Page 01
 Guest first priority is Hotel Orion International in Jashore
As it’s located in the heart of Jashore. So it’s easy for the traveler to reach any location from our
hotel. Jashore is one of the busiest city in Bangladesh. People from all over the world to come
here for various purposes. Benapole is thirty minutes way from our hotel which is one of the The
largest land port in South Bengal. Our employees are very professional and always ready to serve
the guest best service in any situation. Our employees are much dedicated about guest services.
We have 24/7 guest service facilities. Guest feel free comfortable as own home form our hotel .
Our accommodation is very nature friendly with luxurious feeling, serving the fresh food for
every cuisine . Guest always feel very comfortable to our hotel . That’s the main strength of our
achievement.

Lobby

We have a vast lobby where guest can feel the luxury with the beautiful accommodation. We
have a large amount of sitting facilities in our lobby. There are juice corner, pastry corner, coffee
corner and so on our lobby. Guest can spend their time and eat snacks form our lobby. It’s quite
neat and clean. Our specialized barista makes the drinks for the guest for which the guest feel
more comfortable to our lobby.

Page 02
 Department

OPERATIONAL NETWORK ORGANOGRAM

Department Head of Department

Operation Manager Mr. Masud Rana

& GM

HR Mr. Shishir Sarkar Bipul

Sales & Marketing Mr. Tanvir Fasial

Finance & Credit Mr. Hasan Ahmed

F&B Ms. Nahar

Catering Mr. Tipu Sultan

Maintenance & Mr. Mamun Ahmed

Engineering

Purchase Mr. Kader Ahmed

Housekeeping Mr. Masud Ahmed

Page 03
 Operational Network Organogram For Sales Department :

General Manager

Head Of Sales

Sales Executive

Traineeof
Sales Dept

Page 04
 Company’s major functions
The Hotel Orion International focuses on a wide range of hotel services which
include financial, sales, marketing, credit, catering services. Moreover, The
Hotel Orion International is a market leader among all five star hotels in
Bangladesh, as well as it has a great reputation also outside of Bangladesh.
The Hotel Orion International services and products are following. The
product in service marketing mix is intangible in nature. At the same time
service Products are heterogeneous, perishable and cannot be owned. The
service product thus has to be designed with care.

Services that we offer from Hotel Orion International

Room service
Restaurent & Lounges
Gym
Spa
Swimming pool
Laundry
Events

We have a total of 121 room and suites to make our guests stay

enjoyable.Families and business people love us, too. We’ve been hosts to
many college graduations, family re-unions, birthday celebrations, wedding
celebrations, meetings and training programs in 3 of our gorgeous ‘hall
rooms’ and 2 full featured meeting rooms.
At lobby we have 1 coffee shop, 1 specious restaurant where we serve Thai,
Chinese and Bangali cuisine. We have a separate B-B-Q station, a Supershop,
swimming pool and gym. Our parking facility can accommodate 100+ cars
with valet service.

 The Hotel Orion International offers nourishing dining for every taste
and style from fresh, authentic Italian to Pan Asian and international
cuisine Restaurants & Lounges. Guests can enjoy the unique culinary
experiences at the numerous restaurants’ from the freshest of
ingredients, including preparations from live cooking stations.

Page 05
 The Hotel Orion International has committed to help its customer to
keep up with their fitness routine. Fitness Studio offers 1,425 square
feet of space dedicated to helping the guest to be their best.

 Guests can travel the ultimate road to renewal with a visit to

rejuvenating Heavenly Spa by The Hotel Orion International. From
the moment guest first enter, senses are stimulated by The Hotel Orion
International’s inspiring views and graceful decor, aromatic scents,
and the sound of soothing waters mingled with music that touches the
soul.

 The Hotel Orion International has swimming pool facilities for the
guests. Guests will enjoy the tranquility of the stylish swimming pool.
Heated for year-round comfort and surrounded by inviting lounge
chairs with poolside restaurant Splash, it’s stunningly situated off level
10 near to the gym and Heavenly Spa

 The Hotel Orion International has recently started the laundry service
for all guests. For the first time ever in Bangladesh. The Hotel Orion
laundry service is opening with complementary one pair of Laundry
service for the first 500 customers.

 At The Hotel Orion International, unique places inspire unique ideas.

Stimulating venues, extensive facilities, and superior service create
the ideal setting for your next business event or social function.

Page 06
 Amenities of our room

Entertainment  LCD Flat Panel Television

 Satellite Channels

 Cable Channels

Bed Features  King Size luxurious Bed

 Rollaway Beds

 Heavenly Crib

Bathroom  Make-up/Shaving Mirror

 Shower/Bath

 Hairdryer

 Bathrobes & Slippers

 Signature Bath Amenities

Office/Telecom  Dual-Line Speaker Telephone

 Ergonomic Desk Chair

 Desk

 Direct Dialing

Dining  Baton Rouge

 Mini Bar

 Refrigerator

 24-Hour Room Service

 Coffee and Tea Maker

Room Features
. Room with Sitting Area

 Non-Smoking Room

 Connecting Rooms Available

 Page 07

Dining

The Hotel Orion International offers nourishing dining for every taste and style from
fresh, authentic Italian to Pan Asian and international cuisine.

In a view about the restaurant and lounges

Name of Cuisine Dress code Hour Atmosphere

Restaurant
Asian, Indian Casual 24 Hours Casual
4Q Restaurent

Italian Casual Daily 12:00 Contemporary

Snacks Inn PM - 3:00 PM; &
6:30 PM - Sophisticated
11:00 PM
Light Fare Casual 12:00 PM Casual
Orion Time 12:00 AM

Page 08
 Convention & Meeting Hall

At The Hotel Orion International, unique places inspire unique ideas. Stimulating
venues, extensive facilities, and superior service create the ideal setting for our
guests next business event or social function.
Five contemporary meeting venues totaling over 2,000 square meters of functional
space can accommodate events and social occasions for up to 450 guests. Depending
on the function, the Orion Grand Ballroom can be divided into three separate rooms.

Topics Criteria
Number of Guest 235
Rooms
Number of Meeting 7
Spaces
Largest Meeting Space 5,675 sq ft (527.22 sq.m)
Features  Wireless High Speed Internet Access in All Meeting/Event
Facilities (Charge)
 Public Address System
 Video Conferencing Services
 Audio Visual Equipment and Technicians
 Non-Smoking Meeting and Event Facilities
 Pre-Function Space
 Meeting and Event Facilities

Some of the services and facilities above may not be available on a 24-hour basis or
without advance request. Fees on certain facilities/services may apply

Page 09
 Overall Room Features

Room Name Number of Room Floor Location

Deluxe Room 70 Rooms 3rd to 16th level. Even numbers ar
north facing e
uneven numbers an
south facing. d
are
Executive Suite 16 Rooms 3rd to 16th level South East building
Orion Suite 20 Suite 6th to 15th level. East corner of the
building.
Presidential Suite 03 Suite 15th level East corner of the
building.
Executive Floor Club 18rooms 4th to 16th level. Even numbers are
Room north facing and
uneven numbers are
south facing rooms.

Overview
The Hotel Orion International gives customers another way to renew with other best
hotel’s preferred guest. When a customer is a member of our hotel, every hotel or
resort with which we have corporate agreement stay around the world is enhanced
with exclusive benefits, flexible reward options and personal service. They can
access more than 70 of the world's best hotels in 9 countries represented by two
award-winning brands and relax knowing that all of them offer best services with
standard room facilities.

Page 10