RICOH Streamline NX Version 3.x Operating Instruction Manuals

RICOH
Streamline NX
v3
Opera ng Instruc on Manuals

Operating Instructions
Installation Guide
TABLE OF CONTENTS
Guides for This Solution..................................................................................................................................... 4
How to Read This Manual................................................................................................................................. 5
Symbols...........................................................................................................................................................5
Important......................................................................................................................................................... 5
Revision History.............................................................................................................................................. 5
Terminology.................................................................................................................................................... 6
Trademarks..........................................................................................................................................................7
1. Overview
Introduction......................................................................................................................................................... 9
Installation Workflow Summary......................................................................................................................10
Supported Languages......................................................................................................................................13
System-supported Languages.....................................................................................................................13
Languages Supported in the User Documentation....................................................................................13
2. Installing RICOH Streamline NX
Server System Requirements............................................................................................................................17
Installation Workflow.......................................................................................................................................21
Configuring Microsoft SQL Server (Optional)...............................................................................................23
Configuring TCP/IP Connections on SQL Server Configuration Manager............................................ 24
Installing RICOH Streamline NX..................................................................................................................... 27
Configuring the Database...........................................................................................................................38
Activating RICOH Streamline NX................................................................................................................... 39
Deactivating the License.............................................................................................................................. 40
Backing Up and Restoring RICOH Streamline NX........................................................................................42
Backing Up RICOH Streamline NX............................................................................................................42
Restoring RICOH Streamline NX................................................................................................................ 44
Uninstalling RICOH Streamline NX................................................................................................................ 46
3. Installing RICOH Streamline NX PC Client
Operating Environment of RICOH Streamline NX PC Client........................................................................47
Supported Printer Drivers............................................................................................................................ 47
Installing RICOH Streamline NX PC Client.................................................................................................... 49
Installing RICOH Streamline NX PC Client Silently...................................................................................49
Installing RICOH Streamline NX PC Client Manually...............................................................................52
Uninstalling RICOH Streamline NX PC Client................................................................................................54
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Uninstalling RICOH Streamline NX PC Client Silently.............................................................................. 54
Uninstalling RICOH Streamline NX PC Client Manually..........................................................................54
4. Installing RICOH Streamline NX PC Client for Mac
Operating Environment of RICOH Streamline NX PC Client for Mac.........................................................57
Supported Printer Drivers............................................................................................................................ 57
Installing RICOH Streamline NX PC Client for Mac......................................................................................58
Uninstalling RICOH Streamline NX PC Client for Mac.................................................................................59
5. Troubleshooting
Troubleshooting................................................................................................................................................61
When You Cannot Install the Core Server or Delegation Server............................................................ 61
Problems When Installing RICOH Streamline NX PC Client.................................................................... 62
6. Appendix
Installing in a Cluster Environment (Optional)............................................................................................... 63
Cluster Installation Workflow......................................................................................................................63
Editing the RICOH Streamline NX Configuration......................................................................................66
Configuring the Cluster Resources of the Core Server..............................................................................68
Configuring the Cluster Resources of the Delegation Server................................................................... 69
Configuring the Cluster Resources of the MIE Server............................................................................... 70
Configuring Internet Information Services (IIS) (Optional)........................................................................... 72
Configuring IIS with IIS Manager...............................................................................................................72
Configuring IIS with Command Prompt......................................................................................................75
Specifying the Maximum File Upload Size............................................................................................... 76
Configuring SSL........................................................................................................................................... 77
Upgrading Microsoft SQL Server................................................................................................................... 78
Managing USB-connected Devices............................................................................................................... 79
Operating Environment of USB Agent....................................................................................................... 79
Installing USB Agent.................................................................................................................................... 79
Retrievable Device Information...................................................................................................................80
Uninstalling or Repairing USB Agent......................................................................................................... 82
Using Streamline NX Device Applications in Standard Operation Mode..................................................83
Installing Streamline NX Device Application in Standard Operation Mode..........................................84
Specifying the NIC Port to Use for Connecting to the Core Server............................................................. 85
Switching from Oracle Java SE8 to Amazon Corretto OpenJDK................................................................86
2
Exporting the Certificates from the MIE Server.............................................................................................. 87
Installing Mac CUPS Filter...............................................................................................................................88
When There Are Not Enough Maintenance and Support Points Remaining.............................................. 89
Service Account Setting................................................................................................................................... 90
3
Guides for This Solution
The following guides are available for RICOH Streamline NX:
Installation Guide (PDF)
This guide is for the administrator. It describes how to install, uninstall, and activate the system and
how to configure the database. It also describes how to install RICOH Streamline NX PC Client.
Administrator's Guide (PDF/HTML)
This guide is for the administrator. It describes the system workflow and how to operate the
Management Console. The following functions are described:
• Device management
• User management
• Print management
• Capture management
• Server management
• Log management
User's Guide (PDF/HTML)
This guide is for general users. It describes how to scan a document using the operation screen of
the device. It also describes the Send to Email, Send to Folder, and Send to FTP functions and how
to use the mobile app.
RICOH Streamline NX PC Client Operation Guide (PDF/HTML)
This guide is for general users. It describes how to configure RICOH Streamline NX PC Client
installed on a client computer and how to perform Client Secure Print and Dynamic Delegation
Print.
Reporting and Dashboards Guide (PDF/HTML)
This guide is for administrators and general users. It describes the report settings and report types
that can be generated within the Management Console.
Important Information about Device Configuration (PDF)
This guide is for administrators. It describes the management extension function for device settings.
Migration Guide: For Device Manager NX (PDF)
This guide is for the administrators. It describes how to execute the migration of data from the
existing product to RICOH Streamline NX.
4
How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using functions. This symbol indicates points that may result in
the product or service becoming unusable or result in the loss of data if the instructions are not obeyed.
Be sure to read these explanations.
Indicates supplementary explanations of the product's functions and instructions on resolving user errors.
[]
Indicates the names of keys or buttons on the product or display.
Important
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this product, losses of documents or data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of important documents or data. Documents or data
might be erased due to your operational errors or malfunctions of the machine. Also, you are
responsible for taking protective measures against computer viruses, worms, and other harmful software.
In no event will the manufacturer be responsible for any documents created by you using this product or
any results from the data executed by you.
Contents of this manual are subject to change without prior notice.
Revision History
Date Revision No. Revision Details
6/26/2017 1.0.0 First release of document
11/6/2017 1.0.1 Document for 3.0.2 software release
5
Terminology
This section describes the terms used in this guide.

Client computer
This is a computer other than a server that uses the RICOH Streamline NX system. It accesses the
Management Console using a web browser, manages printing using RICOH Streamline NX PC
Client, and manages USB-connected devices using USB Agent.
Core Server
RICOH Streamline NX consists of a Core Server and Delegation Servers. The Core Server is the
server at the center of the RICOH Streamline NX system. It manages the Delegation Servers.
Delegation Server
The Delegation Server processes the printing, document delivery, and device management
functions. Depending on the size of the system and how the various functions are used, multiple
Delegation Servers can be created to distribute the load.
Device
This refers to a printer or MFP on the network. In this guide, printers and MFPs are referred to as
"devices".
To use the printing and document delivery functions of RICOH Streamline NX, select a Ricoh MFP
or printer. For a list of supported models, see "List of Supported Models and Functions",
Administrator's Guide.
6
Trademarks
Adobe, Acrobat, PostScript, and PostScript 3 are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
AppleTalk, iPad, iPhone, iPod, iPod touch, Macintosh, OS X, Bonjour, and Safari are trademarks of
Apple Inc., registered in the U.S. and other countries.
AirPrint and the AirPrint logo are trademarks of Apple Inc.
AMD OpteronTM is a trademark of Advanced Micro Devices Inc.
Firefox® is a registered trademark of the Mozilla Foundation.
FMAuditTM is a trademark of eCommerce Industries, Inc.
Intel® Xeon® and Intel® Core® are registered trademarks of Intel Corporation in the U.S. and other
countries.
Microsoft, Windows, Windows Server, Windows Phone, SharePoint, Office 365, Internet Explorer,
Excel, Visual C++, and SQL Server are either registered trademarks or trademarks of Microsoft Corp. in
the United States and/or other countries.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
PCL® is a registered trademark of Hewlett-Packard Company.
VMWare® is a registered trademark of VMWare Inc.
The proper names of the Windows operating systems are as follows:
• The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
• The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
Microsoft® Windows® 10 Home
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Mobile
Microsoft® Windows® 10 Education
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Microsoft® Windows® 10 Mobile Enterprise
• The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
Microsoft® Windows Server® 2008 R2 Datacenter
• The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
Microsoft® Windows Server® 2012 Datacenter
Microsoft® Windows Server® 2012 R2 Essentials
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
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1. Overview
This chapter describes the functions and uses of the RICOH Streamline NX system after a RICOH
Streamline NX environment is created. It also describes the flow required to start operations.
Introduction
Thank you for purchasing RICOH Streamline NX.
RICOH Streamline NX offers a total solution for secure and large-scale, integrated management of
devices. In addition to providing remote management of device settings, monitoring of devices, and
output of reports, RICOH Streamline NX can also expand the print and scan functionality of devices.
The expanded functionality of the devices can improve user convenience and administrator operation
efficiency for management cost savings. The RICOH Streamline NX system also offers the use of cards,
PINs, and other personal authentication functions to strengthen the security of devices and reduce the
risk of information leaks.
In addition, RICOH Streamline NX can be used to monitor and manage network devices. The system
can immediately detect a problem on a connected device located anywhere around the world to help
minimize downtime. In addition, the system can apply initial settings collectively and remotely on a large
scale to newly installed devices.
Administrators can manage all connected devices centrally through a unified web interface without
having to install special software to the client computer.
• @Remote is an embedded Delegation Server component that allows RICOH to perform remote
device management with reduced operation device management cost. The @Remote (@RCNX)
component can be activated by a license.
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1. Overview
Installation Workflow Summary

The RICOH Streamline NX system consists of servers, devices, and client computers. This section
describes an overview of the system and the workflow for starting operations.
2 1
3 4 5
DSW900
1. page 17 "Installing RICOH Streamline NX"
Install the RICOH Streamline NX server software.

There are three types of servers in this system: a Core Server, Delegation Servers, and MIE
servers.
Core Server
This server is at the center of the RICOH Streamline NX system. The administrator accesses
the Core Server from a client computer to manage the entire system.
Delegation Server (DS)

These servers are managed by the Core Server. The Delegation Servers are directly
responsible for all processing related to the devices, including processing of print jobs,
image conversion and delivery of scanned documents, and processing of information
obtained from the devices.
You can install a Delegation Server separately so as not to reside with other functions.
In addition, SLP enables the RICOH Streamline NX PC Client to detect Delegation Servers.
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MIE server
This server is required to use a mobile app and submitting a print job from a mobile device.
The MIE server connects to a Delegation Server and links with mobile devices.
• The MIE server must be built on the same subnet as the mobile device to be connected. The
automatic server discovery function on the mobile devices allows users to use mobile
applications without entering server information.
• Only one MIE server should be built on one subnet. If you configure multiple MIE servers on
the same subnet, you will not be able to distinguish devices from your iOS device.
2. Configuring the Servers
The administrator uses the web browser on a client computer to access the Management
Console and configure the initial settings.
• For details, see "Workflow for Configuring the Initial Settings", Administrator's Guide.
3. Installing Embedded Applications
You can install the Embedded Applications to Ricoh devices only.

To ensure stronger security via user authentication and enable advanced printing and capturing
functions, install the Embedded Applications to compatible Ricoh devices.
• For a list of models that support the Embedded Applications, see "List of Supported Models
and Functions", Administrator's Guide.
• For details, see "Managing Embedded Applications", Administrator's Guide.
4. page 47 "Installing RICOH Streamline NX PC Client"
Installing the RICOH Streamline NX PC Client on a client computer enables the user to store
secure print jobs locally and send accounting information to the server.
5. page 79 "Managing USB-connected Devices"
If you select the FMAudit device monitoring engine option when installing the Delegation Server,
you can manage non-RICOH devices. In addition, you can obtain information of a USB device
from the client computer which USB Agent installed.
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1. Overview
• Steps 3 to 5 can be performed in any order without affecting the start of operations. Perform the
necessary steps according to your preferences.
• The number of devices that can be processed by one Core Server or Delegation Server varies
depending on server performance and processing load. The following is a guide. For details,
contact your service representative.
• Core Server: A single Core Server can manage up to approx. 100,000 devices, and up to
250 Delegation Servers.
• Delegation Server: Each Delegation Server can perform processing for the following number
of devices:
• Polling: approximately 10,000 devices
• Device management: 5,000 devices
• Capturing and printing: 1,000 devices
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Supported Languages
Supported Languages
RICOH Streamline NX supports the languages listed below.
System-supported Languages
RICOH Streamline NX software supports the following languages:

• English
• German
• French
• Italian
• Danish
• Spanish
• Dutch
• Norwegian
• Portuguese
• Brazilian Portuguese
• Russian
• Japanese
• Simplified Chinese
• Traditional Chinese
• The USB Agent installer is provided in English only.
Languages Supported in the User Documentation
The languages supported in the user documentation vary depending on the type of guide. For details,
see the table below.
: Supported
: Not supported
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1. Overview
User documentation for the administrator

Important
Migration Guide:
Administrator's Information about
Language For Device Installation Guide
Guide Device
Manager NX
Configuration
English
German
French
Italian
Danish
Spanish
Dutch
Norwegian
Portuguese
Brazilian
Portuguese
Russian
Japanese
Simplified
Chinese
Traditional
Chinese
User documentation for general users

RICOH Streamline NX
Reporting and
Language User's Guide PC Client Operation
Dashboards Guide
Guide
English
German
French
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Supported Languages
RICOH Streamline NX
Reporting and
Language User's Guide PC Client Operation
Dashboards Guide
Guide
Italian
Danish
Spanish
Dutch
Norwegian
Portuguese
Brazilian Portuguese
Russian
Japanese
Simplified Chinese
Traditional Chinese
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1. Overview
16
This chapter describes how to install and activate the RICOH Streamline NX server software and how to
create and back up a database.
Server System Requirements

Before installing RICOH Streamline NX, confirm that the following requirements have been met:
System Requirements
Recommended specifications
• CPU: Intel Xeon E5 V2 Product Family or later, or AMD
Opteron 3300/4300/6300 Series or later
• RAM: 4 GB
• Hard disk space: 3 GB (not including database)
Minimum requirements
• CPU: Intel Core i5-2300 Product Family or later, Intel Xeon
E3 Product Family or later, AMD FX 4200 Series or later, or
AMD Opteron 3200/4200/6200 Series or later
• RAM: 2 GB
Core server
• When a Delegation Server resides in the Core Server, an

additional 1 GB of RAM and 1 GB of available hard disk space
are required.
• When the MIE Server resides in the Core Server, an additional 1
GB of RAM and 1 GB of available hard disk space are required.
• When a Delegation Server or the MIE Server resides in the Core
Server and uses the @Remote function, an additional 2 GB of
RAM and 8 GB of available hard disk space are required.
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System Requirements
Recommended specifications
• CPU: Intel Xeon E5 V2 Product Family or later, or AMD
Opteron 3300/4300/6300 Series or later
• RAM: 4 GB
• Hard disk space: 3 GB (not including database, print spool
Delegation Server
file, or storage space when scanning)
• When a Delegation Server or the MIE Server uses the

@Remote function, an additional 1 GB of RAM and 7 GB of
available hard disk space are required.
• Windows Server 2008 R2 Standard/Enterprise SP1 (64-bit) or

later
• Windows Server 2012 Standard/Datacenter (64-bit)
Server operating system
• Windows Server 2012 R2 Standard/Datacenter (64-bit)
• Windows Server 2019 Standard/Essentials/Datacenter (64-bit)
• VMWare ESXi 5.1, 5.5, 6.0, 6.5

• Windows Server 2008 Hyper-V
Virtual environment
• Windows Server 2012 R2 Hyper-V
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Server System Requirements
System Requirements
Standard (included)
• Microsoft SQL Server 2016 (Express)
Options
• Microsoft SQL Server 2008 R2 (Workgroup/Standard/
Enterprise)
• Microsoft SQL Server 2012 (Express/Standard/Business
Intelligence/Enterprise)
• Microsoft SQL Server 2014 (Express/Standard/Business
Intelligence/Enterprise)
Database • Microsoft SQL Server 2016 (Standard/Enterprise)
• Microsoft SQL Server 2017 (Express/Standard/Enterprise)
• Microsoft Azure SQL
• AWS SQL
* When an optional database is used, a Microsoft Cluster
Service (MSCS) environment can be created. In addition, the
system and database can be installed on separate servers
(except Microsoft SQL Server 2012 Express, Microsoft SQL
Server 2014 Express, Microsoft SQL Server 2016 Express, and
Microsoft SQL Server 2017 Express)".
External web server IIS 7.5, 8, 8.5, 10
• Windows Server 2008 R2 (Active Directory)

• Windows Server 2012 (Active Directory)
• Windows Server 2012 R2 (Active Directory)
* RICOH Streamline NX also supports most LDAP servers that conform
External directory server
with RFC. The implementation of RICOH Streamline NX depends on
Java. For details about the RFCs with which the LDAP service provider
of Java conforms, see:
https://docs.oracle.com/javase/8/docs/technotes/guides/jndi/
jndi-ldap.html
For details about whether the external directory server conforms with
your environment, contact a Ricoh service representative.
19
• RICOH Streamline NX can also be installed on a server with multiple Ethernet interfaces.
• The client computer requires one of the following web browsers to access the Management
Console:
• Internet Explorer 9/10/11
• Firefox 60 ESR
• Safari 12 (OS X 10.14 or later)
• If you want to manage more than 5,000 machines, modify the product configurations using the
following procedure:
1. Stop the following services:
• RICOH SLNX Central Manager Service
• RICOH SLNX Delegation Server Service
• RICOH SLNX Mobile Intranet Extender Service
2. Edit the following file to change the memory size:
C:\Program Files\Ricoh\Streamline NX\configuration\wrapper-settings.conf
Change the memory size as shown below:
• set.COREMAXMEMORY=4096
• set.DMMAXMEMORY=4096
3. Start the following services:
• You cannot use workflow-related functions under an IPv6 environment.
IPv6 device addresses can be discovered and managed in RICOH Streamline NX when the host
name is specified as the device address during Discovery. Other forms of IPv6 addresses are not
supported in the current version.
• Japanese version of Streamline NX Mobile Application is currently not provided.
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Installation Workflow
Installation Workflow
To install RICOH Streamline NX, use the following procedure to configure a web server and database.
• To use Internet Information Services (IIS) or a cluster environment, refer to the Microsoft website to
configure the required environment before installing RICOH Streamline NX.
1. page 23 "Configuring Microsoft SQL Server (Optional)"
If not using the default SQL Express installation included in RICOH Streamline NX, install SQL
Server and configure an instance to allow TCP/IP connections.
• For details about downloading and installing SQL Server, see the Microsoft website.
https://msdn.microsoft.com/library/ms143219(v=sql.110).aspx
• SQL Server 2016 Express provided with the product does not support Windows Server
2008 R2. For details about the operating system requirements of SQL Server, see the
information released from Microsoft.
2. page 27 "Installing RICOH Streamline NX"
Install the RICOH Streamline NX server software.

There are three types of servers in this system: a Core Server, Delegation Servers, and MIE
servers.
• If you did not create a database with the installation wizard, configure it with SQL Server
Management Studio. For details, see page 38 "Configuring the Database".
3. page 63 "Installing in a Cluster Environment (Optional)"
When installing RICOH Streamline NX in a cluster environment, perform the installation

procedure using the installation wizard on each node according to the steps on page 27
"Installing RICOH Streamline NX", and then configure cluster resources with Failover Cluster
Manager.
• For details, see page 63 "Cluster Installation Workflow".

• For details about configuring the Windows cluster environment, see the Microsoft website.
21
4. page 72 "Configuring Internet Information Services (IIS) (Optional)"
RICOH Streamline NX comes with the Jetty web server. To use an IIS Microsoft Web server and
make it public, install IIS and configure a redirect to Jetty.
• For details about the IIS installation method, see the Microsoft website.
• RICOH Streamline NX does not support the use of IIS in a cluster configuration.
5. page 39 "Activating RICOH Streamline NX"
Use the product key to activate RICOH Streamline NX.
• A 60-day trial license is available. For details, contact a Ricoh service representative.
6. page 42 "Backing Up and Restoring RICOH Streamline NX"
Back up the data files and database in case you need to reconfigure the system.
• You can upgrade the RICOH Streamline NX Server components just by running the upgrade
installer.
• The database is automatically migrated according to the installed version during the first start-up of
the Core Server Service after the upgrade installation.
• The administrator must run a task to reinitialize Streamline NX Embedded Application when the port
number of the Delegation Server is changed after performing the "Change" installation of RICOH
Streamline NX system. For details, see "Reinitializing Streamline NX Embedded Application",
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Configuring Microsoft SQL Server (Optional)

If not using the default SQL Express installation included in RICOH Streamline NX, install SQL Server
and configure an instance to allow TCP/IP connections.
For details about downloading and installing SQL Server, see the Microsoft website.
• The SQL Server functions and requirements for configuring a RICOH Streamline NX environment
are as follows:
Item Description
• Database engine service (required)

SQL Server functions • Management Tools - Complete (only when executing
SQL statements and Management Studio)
Instance requirements Default and named instances
Specify a name for the database. The default name is

Database requirements "ricoh_slnx". When the system is upgraded from RICOH
Device Manager NX, the default name is "ricoh_dmnx".
To create the RICOH Streamline NX database, sysadmin

privileges are required because the following roles are needed
during installation: serveradmin, securityadmin, dbcreator.
• serveradmin: This is required to turn on SQL Common
Language Runtime (CLR). CLR is used by the report
functionality.
• securityadmin: This is required for the installer to grant
privileges to the account that will be used by the software
Connection account for connecting to the database. The account used by the
requirements software for connecting to the database requires
db_owner privileges.
• dbcreator: This is required for creation of the database.
• db_owner privileges are required to start the Core Server

for the first time after upgrading the system.
• You can decrease rights by creating a user with
db_datareader or db_datawriter permission.
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• To configure the RICOH Streamline NX database, install SQL Server Management Studio on the
server.
• Use either Windows authentication mode or combined mode for the SQL Server authentication
mode. SQL Server authentication information is required to install RICOH Streamline NX. Do not
forget the authentication information.
• If you install SQL Express using the installer bundled with RICOH Streamline NX before you run the
RICOH Streamline NX installer, you can skip some installation steps described in this chapter. Refer
to the readme file in the SQLServerExpress folder for instructions.
• When using SQL Server AlwaysOn, it is necessary to turn on SQL Common Language Runtime
(CLR) on each SQL node. CLR is used when using the Reports functionality.
• Enable CLR before installing RICOH Streamline NX database. All SQL Servers in an AlwaysOn
environment should be configured in the same way. An example of the procedure is as follows:
1. Clear the [Run database creation scripts] check box during installation of RICOH Streamline
NX.
2. Upon completion of installation, start SQL Server Management Studio or another tool.
3. Run "enable_clr_integration.sql" on each SQL node for which CLR is to be enabled.
This script file is stored in the following path.
<install_path>\configuration\core\database
4. When CLR is enabled on each SQL node, install RICOH Streamline NX database.
For details, see page 38 "Configuring the Database".
Configuring TCP/IP Connections on SQL Server Configuration Manager
1. Start SQL Server Configuration Manager.

2. From the navigation tree, select [Protocols for <instance name>] (e.g., [Protocols for
SQLEXPRESS]).
24
3. Double-click [TCP/IP] in the list on the right side of the window.
4. Configure the following settings on the [TCP/IP Properties] window:

• [Protocol] tab
Under [General], set [Enabled] to [Yes].
• [IP Addresses] tab
Under [IPALL], specify a port number for [TCP Port].
Use the port number specified here when installing RICOH Streamline NX. You cannot enter 0
for a port number.
To configure each IP address separately, under [IPAll], leave [TCP Port] blank, and then
specify a port number for each IP address.
5. Click [OK] to save the settings.
6. From the navigation tree, select [SQL Server Service].
25
7. Right-click [SQL Server (Instance Name)] in the list on the right side of the window, and
select [Restart] from the menu that appears.
26
Installing RICOH Streamline NX

RICOH Streamline NX is provided with a 64-bit installer.
• Install the software using a user account with administrative privileges. If using LDAP or AD groups,
ensure you add the AD user to the local Administrator’s Group on the RICOH Streamline NX Core
Server.
• If Amazon Corretto OpenJDK, Microsoft Visual C++ Runtime Library, and .NET Framework are not
installed, you will be prompted to install these first before installing RICOH Streamline NX. JRE,
Microsoft Visual C++ Runtime Library, and .NET Framework are required to use the following
functions and must be installed to use RICOH Streamline NX:
• Amazon Corretto OpenJDK: Required to operate the RICOH Streamline NX system.
• Microsoft Visual C++ Runtime Library: Required to operate the Certificate Management Tool.
• .NET Framework: Required to operate the FMAudit.
• If you are already running the RICOH Streamline NX system on Java Runtime Environment
(JRE), you can continue using it. However, you should subscribe Oracle Premier Support to
receive the update releases of Oracle Java SE 8.
• To switch from JRE to Amazon Corretto OpenJDK, uninstall JRE first, and then install Amazon
Corretto OpenJDK. For details, see page 86 "Switching from Oracle Java SE8 to Amazon
Corretto OpenJDK".
• Install Bonjour on the MIE server. Install Bonjour before performing a typical installation or a
custom installation to install a MIE server. For details about Bonjour, see Apple website.
https://support.apple.com/kb/dl999
• You can create Print Resilience Database to share print jobs among two or more Delegation
Servers. To create a Print Resilience Database during installation of RICOH Streamline NX, perform
the following beforehand:
1. Install SQL Server for print resilience.
You cannot install the configuration of Print Release Resilience using the bundled SQL Express
installer. A separate SQL installer (full or express) should be used.
2. Create a folder that will be used as a spool folder.
3. Add the DS service account user to the created folder's access privileges, and assign "read-
write" permissions. A DS service account user is the user account that is specified in the
"Service Logon Information" window.
• Be sure to install PCL6 Driver for Universal Print on the operating system where the MIE Server is to
be installed before starting RICOH Streamline NX installation. If the MIE Server is already installed,
install PCL6 Driver for Universal Print, and then specify it as the printer driver for "SLNX Mobile
(Internal)" in the printer properties dialog box.
27
1. Double-click "Setup.exe" to run the installer.

2. Select the language to use for the installation, and click [OK].
• You cannot change the language settings after the initial installation. To change the display
language, you must uninstall and reinstall RICOH Streamline NX, changing the language
selection during the installation. This language selection is independent of the regional
language setting on the machine, meaning that you can run the software in Japanese even if
the machine’s regional setting is English. The display language in the Management Console
will use the browser's language settings by default if it is a supported language. Otherwise,
the language defaults to the system language.
3. Click [Next].
4. Read the entire software license agreement. If you agree, select [I accept the terms in the
license agreement], and then click [Next].
5. On the "User Information" window, enter your user name and organization name, and
click [Next].
You can enter any string for the user name and organization name. The user name is stored in the
registry. The organization name is sent to the Ricoh server when the software is activated or a
usage report is sent.
6. On the "Destination Folder" window, specify the installation folder.
Specify the installation destination of the system and the locations to save data and log files.
The data save destination is used as the file repository. It also stores report templates, dashboard
templates, and database information of Delegation Servers.
The data save destination is not deleted when RICOH Streamline NX is uninstalled, and it can be
used again after RICOH Streamline NX is installed. Delete the data manually if it is not required.
7. Click [Next].
8. On the "Setup Type" window, select the installation type, and then click [Next].
• [Typical]
A Typical install will place the Core Server, Delegation Server, MIE Server, SLP, FMAudit
device monitoring engine and the supporting documentation all on this machine.
• [Custom]
Select and install only the functions you want to use. If you are setting up a distributed
environment, ensure that you select Custom and make your selections as needed. Install the
following functions as necessary:
28
Type Function Description
A Core Server is required to configure the RICOH

Core server
Streamline NX environment.
At least one Delegation Server is required to configure the

Delegation Server
RICOH Streamline NX environment.
Servers A MIE server is required to use the RICOH Streamline NX

MIE Server
functions from the mobile app.
Install various manuals (in PDF format) in the following

Documentation in folder on the server:
PDF format
(Install path)\Documentation
29
Type Function Description
Install this on the Delegation Servers. SLP enables the

SLP RICOH Streamline NX PC Client to detect the Delegation
Servers.
External Card
Reader: RF Ideas Install this option when using a 3rd party card reader. You
Ethernet 241 can use a 3rd party card reader when performing printing
from the device. For details about the settings required to
External Card use a 3rd party card reader with RICOH Streamline NX,
Reader: Inepro IP see External Ethernet Card Reader Setting Guide.
Reader
If you select the FMAudit device monitoring engine option

Options when installing the Delegation Server, you can manage
3rd party devices. In addition, you can obtain information
of a USB device from the client computer which USB Agent
installed.
FMAudit device
monitoring engine
• FMAudit Engine and USB Agent only support SNMP
v1/v2 protocol. If SNMP v3 communication with
non-Ricoh devices is required, disable the FMAudit
device monitoring engine.
Print Release This option enables you to share print jobs among two or
Resilience more Delegation Servers.
Configure the following to create a Print Release Resilience database.

1. On the [Print Resilience Database] window, enter the connection information for the SQL
Server on which the shared database is to be created, and then click [Next].
• The default database name is "ricoh_printers". It is possible to specify any name for the
database.
• Select the [Run database creation scripts] check box when installing the Print Resilience
Database for the first time. Do not select the [Run database creation scripts] check box if
the Print Resilience Database is already created.
2. On the [Print Resilience Database Creation Login Information] window, select an
authentication method, specify the login credentials to be used to create the database, and
then click [Test Connection].
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• The "Print Resilience Database Creation Login Information" window is displayed only
when the [Run database creation scripts] check box is selected on the [Print Resilience
Database] window.
3. Select an authentication method, specify the credentials to be used by Print resilience for
connecting to the database during normal operation, and then click [Next].
4. On the "Print Resilience Data Location" window, specify the UNC path of the folder to be used
as a spool folder, and then click [Next].
Example: "\\<computer name>\<shared directory>"
• If the Delegation Server and the server or location hosting the common spool folder
belong to the same domain, a domain user account should be used to run the service
and be given full permissions to the common spool folder (Share and NTFS permissions).
• If the Delegation Server and the server or location hosting the shared folder belong to
different domains, it is recommended to create a user with the same username and
password on the Delegation Server ("Server1") and shared folder server ("Server2"). In
this case, register "Server1\User" to run the RICOH SLNX Delegation Server Service,
and give "Server2\User" full permissions to the common spool folder (Share and NTFS
permissions).
9. On the "Service Logon Information" window, specify the information to use when logging
in to a service.
• [Login as System account]
Select this item to start a service using a Windows system account.
• [Login as Windows account]
Select this item to start a service using a specific Windows account. Enter the Windows
account user name and password. The Windows account requires the permission of the
system or user account that was used to install RICOH Streamline NX.
• If using Windows Authentication Mode with SQL Server, you must use a Windows account.
• The Delegation Server that communicates with the MIE server must use a Windows account.
• If you have selected [Print Release Resilience] in Step 8, be sure to select [Login as Windows
account]. Otherwise, the spool folder cannot be accessed and print release resilience does
not work.
• The authentication profile must be specified using the same name as NetBIOS domain name.
You can confirm the correct NetBIOS domain name by checking the printer driver properties,
for example.
31
• Once the Service Login Information is specified at installation, keep in mind that changing the
Service Login Information may cause a problem at service startup if the new login is not
provided with proper privileges in the operation system.
10. Click [Next].
11. On the "Web Server" window, specify the port number of the server on which to install
the software.
To use SSL to communicate with the server, select the [Use SSL/TLS] check box.
The default port numbers are as follows:
Server When not using SSL When using SSL Main application
Connect to the Management

Core Server 8080 51443
Console
Delegation Connect to a device

9090 52443
Server
MIE server 10100 53443 Connect to a mobile device
• To change the port number of the Delegation Server, specify a port number other than "443".
The @Remote function uses port number 443.
• When SSL is not used, only the password is encrypted, and all other information is
communicated with plaintext.
• If you are using IIS, the Core Server port will also be used when IIS communicates with the
Core Server.
• If users configure automatic server detection in the mobile application, the application will
attempt connection over HTTPS. This means that the client will need to have the required
certificates installed to support that connection.
• When a different port number from the default is specified and the Core server's default
browser is other than Internet Explorer, open the Windows Start Menu to launch the Admin
Console to connect to the default port instead of the configured port in the installer. In this
case, try to restart the server or log out and in to the server after the installation.
12. Click [Next].
13. On the "Security Connection Keys" screen, click [Generate] as necessary.
A key is generated when the Core Server is installed. Be sure to make notes of the key and store it
in a location only visible to the administrator. The stored key has the following applications:
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Key type Application
This is required to install the Delegation Server on

Delegation Server
separate hardware.
This is required to install the MIE server on

MIE server
separate hardware.
Specifying of this key is optional.

RICOH Streamline NX PC Client (optional) This is required to install RICOH Streamline NX PC
Client to a client computer.

Embedded (optional) This is used by the Management Console when
installing the Embedded Applications to a device.

This key is required when you are installing an
application that uses the cooperating API
User Management (optional)
provided by RICOH Streamline NX.
If you are not using the cooperating application,
leave the key entry field blank.
Enter the saved key when performing a custom installation of only a Delegation Server or MIE
server.
• A key is generated automatically when you click [Generate].

• You can also specify any text string as the key.
• Leave the key entry field blank if you are not specifying any key.
14. Click [Next].
15. When selecting the [Use SSL/TLS] check box in Step 11, configure SSL on the "SSL Server
Options" window. Otherwise, proceed to Step 16.
1. Specify the certificate authority connecting to the server.
• [Self-signed Certificates or Commercial Certificate Authority]
Select this option to have the software automatically create and use self-signed
certificates. This option should also be selected if certificates purchased from a
commercial certificate authority will be used. Installation of purchased certificates is done
though the Management Console.
• [Active Directory Local Certificate Authority]
33
Use this if you have an Active Directory Certificate Authority. Enter the template name to
use when generating an SSL certificate.
• For the functional outlines and installation procedure of Active Directory Local Certificate
Authority, see the Microsoft website.
• https://technet.microsoft.com/library/cc755071(v=ws.11).aspx
• https://technet.microsoft.com/library/jj717285(v=ws.11).aspx
• To use Active Directory Local Certificate Authority in RICOH Streamline NX, the
following conditions must be fulfilled:
• The RICOH Streamline NX is participating in the same domain as the Active
Directory Certificate service (AD CA)
• The account specified on the "Service Logon Information" screen is holding enroll/
autoenroll permission in the AD CA template.
• A template configured with the following settings is issued:
• On [Request Handling] - [Allow private key to be exported] is selected
• Select at least one attribute in [Subject Name] - [Build from the Active
Directory information].
• DNS Name
• UPN
• SPN
• The appropriate permission (enroll/autoenroll) is specified
2. Click [Next].
3. On the "SSL Client options" window, configure the SSL client. To trust all certificates while
operating the system, select the [Trust all Certificates ]check box, and then click [Next].
16. When installing the Core Server while performing a typical or custom installation,
proceed to the next step. When skipping installation of the Core Server, proceed to Step
21.
17. On the "Core Server" window, specify the SQL Server address and port number.
• [Address]
Enter the SQL Server address or hostname.
• [Port]
Enter the SQL Server port number. The default is 1433.
• [Database Name]
Enter the database name. The default name is "ricoh_slnx".
• [Run database creation scripts]
34
Configure the database using the specified database name for SQL Server configured in the
address field.
Do not select this option in the following cases:
• When installing SQL Server after installing RICOH Streamline NX
• When running the database creation script without using the installer
• When reinstalling RICOH Streamline NX
18. Click [Next].
19. Configure the authentication information for connecting to the database.
When selecting the [Run database creation scripts] check box in Step 17, first configure the settings
on the "Database Creation Logon Information" screen and then on the "Database Logon
Information" screen in this order.
When not selecting the [Run database creation scripts] check box in Step 17, configure only the
settings on the "Database Logon Information" screen.
• [Windows Authentication]
Select this check box to connect to SQL Server using Windows Authentication.
• [SQL Server Authentication]
Enter the user name and password to perform authentication with SQL Server account
information.
20. Click [Next].
When the [Run database creation scripts] check box is selected in Step 17, database creation
starts.
21. When performing a typical installation, specify SLP on the "SLP Configuration" window.
When performing a custom installation, specify the following items according to the
function to be installed.
Function Description
On the " Delegation Server" window, specify the address of the

Delegation Server connected to the Core Server.
• Address
Enter the IP address or hostname of the Delegation Server.
Core Server • [Use SSL/TLS]
To use SSL to communicate with the Delegation Server, select the
[Use SSL/TLS] check box.
• HTTP port / HTTPS port
Enter the port number to communicate with the Delegation Server.
35
Function Description
On the "Core Server" window, specify the address of the Core Server
connected to the Delegation Server.
• Address
Enter the IP address or hostname of the Core Server.
Delegation Server • [Use SSL/TLS]
To use SSL to communicate with the Core Server, select the [Use
SSL/TLS] check box.
Enter the port number to communicate with the Core Server.
On the [Delegation Server] window, specify the address of the

Delegation Server connected to the MIE server.
• Address
Enter the IP address or hostname of the Delegation Server. You
can specify multiple servers by separating them using a comma.
MIE server
• [Use SSL/TLS]
To use SSL to communicate with the Delegation Server, select the
[Use SSL/TLS] check box.
Enter the port number to communicate with the Delegation Server.
On the "SLP Configuration" window, specify the scope of the

Delegation Server.
SLP • Scope
Enter the string to be used by the RICOH Streamline NX PC Client
to locate the Delegation Server automatically using the SLP
protocol.
22. Click [Next].

23. On the "Ready to Install the Program" window, click [Install].
The installation starts.
24. When installation is completed, click [Finish].
On a client computer, navigate from the web browser to the following URL , and check that the
login screen of the Management Console is displayed.
• When not using SSL
http://(IP-address-or-hostname-of-Core Server):(port-number)/index.html
• When using SSL
https://(IP-address-or-hostname-of-Core Server):(port-number)/index.html
36
• When the [Run database creation scripts] check box is not selected in Step 17, the Management
Console cannot be accessed until the database is configured. Configure the database using SQL
Server Management Studio.
• After installation of the system is completed, the following services are installed according to the
installed functions:
Installed function Service
Core Server RICOH SLNX Central Manager Service
Delegation Server
SLP RICOH SLNX Delegation Server Service
FMAudit
MIE Server RICOH SLNX Mobile Intranet Extender Service
• The Delegation Server will be started automatically; however, the Core Server is started
automatically only if you opted to configure the database within the installation.
• The printer driver for the MIE server is installed at the same time as the server. The information of the
installed printer driver is as follows:
• Printer Name: SLNX Mobile (Internal)
• Driver Name: Microsoft PCL 6 Class Driver
• Print Processor: winprint
• Port Name: (Not specified)
• When specifying a comma-separated list of Delegation Servers so that the MIE Server can use the
failover function, the Delegation Servers must be installed using the same port configuration.
• To upgrade from a previous release of RICOH Streamline NX to the current version, you must
upgrade the Core Server prior to upgrading the Delegation Servers. An upgraded Core Server can
communicate with the Delegation Server from a previous release, but a new Delegation Server
cannot communicate with a Core Server from a previous release. Ensure you upgrade the Core
Server first.
• If the Core Server is not installed together with the Delegation Server or MIE Server, start the
RICOH SLNX Delegation Server Service or RICOH SLNX Mobile Intranet Extender Service
manually after upgrading the server.
• When using the Send to RightFax connector for delivery service, FaxUtil, the RightFax client
software, must be installed on the Core Server or Delegation Server specified as the Configuration
Validation Server, as well as on the server used for delivery.
37
Configuring the Database
If the database creation script was not running due to the external configuration of SQL Server or for
another reason when the Core Server was installed, use SQL Server Management Studio to configure
the database to link the Core Server and SQL database.
To configure the database, run "CreateSLNX_DB.sql" stored in the following path:
• When SQL Server Management Studio is operated from a server other than the Core Server, copy
"CreateSLNX_DB.sql" from the Core Server to any location in advance.
1. Stop the following services using [Services] in [Administrative Tools] on Windows:

RICOH SLNX Central Manager Service
2. Start SQL Server Management Studio, and connect to an instance.
3. Select [Open] from the [File] menu and [File] from the submenu.
4. Open "CreateSLNX_DB.sql".
5. Click [Run] on the toolbar of SQL Server Management Studio.
Configuration of the database starts. When configuration is completed, "Query executed
successfully." is displayed at the bottom of the window.
6. Exit SQL Server Management Studio.
7. Start the following services using [Services] in [Administrative Tools] on Windows:
38
Activating RICOH Streamline NX

To use RICOH Streamline NX, activate the license using a product key. Choose from the base license
(required) for use of the basic functions or the advanced license (optional) for activation of other
functions. Purchase and activate the license to best suit your needs. For details about the license, see "List
of Licenses and Functions", Administrator's Guide.
• When the trial license is within two weeks of expiring, a notification is displayed after you log in to
the Management Console. Purchase a basic license before the trial license expires.
1. Log in to the Management Console.

The default login name is "admin" and the password field is blank. Remember to change the
password immediately after you login.
2. When performing online activation in an environment using a proxy server to connect to
the Internet, configure the proxy server.
1. Click the following items in the navigation tree to open the [Network Settings] tab:
[System] [Server Settings] [Network Settings]
2. Configure the proxy server.

For details about the setting items, see "Networking", Administrator's Guide.
3. Click [Save].
3. Click the following items in the navigation tree to open the [Activation/Usage Report] tab:
[System] [Server Settings] [Activation/Usage Report]
4. Click [Add].
5. Configure the following items to perform activation:
Item Description
• [Online]:
Perform the activation online.
• [Offline]:
Activation Type If the Core Server cannot connect to the Internet, perform the
activation offline. From a computer connected to the Internet,
navigate to the Ricoh license management website (https://
licensemanagement.ricoh.com/aui/), and obtain the license
code.
39
Item Description
Product Key Enter the product key.
When activating the software offline, enter the license code obtained
License Code
from the Ricoh license management website.
Country Select the country to use.
Company Displays the organization name.
6. Click [OK].
7. On the "Activation: Usage Report" window, click [Yes].
Activation is performed.
When activation is successfully completed, a list of active licenses is displayed on the "Activation:
Usage Report" window.
• When configuring the system again, such as for a server migration, deactivate the current license to
enable use of the license again in the future. For details, see "Migrating the System to Different
Hardware", Administrator's Guide.
Deactivating the License
1. Log in to the Management Console.

2. Click the following items in the navigation tree to open the [Activation/Usage Report] tab:
[System] [Server Settings] [Activation/Usage Report]
3. Select the license to deactivate, and click [Delete].

4. Select the deactivation method.
Item Description
• Online
Perform the activation online.
Activation Type • Offline
If the Core Server cannot connect to the
Internet, perform the deactivation offline.
5. Click [OK].
This completes the online deactivation process. Perform the operations below to continue the offline
deactivation process.
40
6. Copy the license displayed on the screen, paste it to a text file, and save it.
7. While connecting to the Internet, navigate to the Ricoh license management website
(https://licensemanagement.ricoh.com/aui/), and click [Deactivation].
8. Enter the saved license code in the form, and click [Next].
9. Follow the instructions on the screen to continue the deactivation process.
41
Backing Up and Restoring RICOH Streamline

NX
This section describes how to back up and restore RICOH Streamline NX.
The data storage location contains various files including report templates, dashboard templates, the
Delegation Server database, and a file repository.
• Back up all servers at the same time.

• The following data is not backed up:
• Setting values specified in the installer, including SQL Server connection information and
service startup account information
• Print data stored on servers
• Setting values of the certificate management tools
• Reset the setting values of connection information and accounts while referring to the installation
procedure. For details about installing the system, see page 21 "Installation Workflow". For details
about the certificate management tools, see "Using the Certificate Management Tool",
• To use the @Remote function, perform a data migration on the @Remote center side. Contact a
Ricoh service representative before backing up or restoring the system.
Backing Up RICOH Streamline NX
Use the following procedure to back up the data folder.
1. Back up the database using the backup tool provided with SQL Server.
2. Create a backup of the RSA encryption key.
The RSA encryption key backup/restore tool (PrivateKeyBackupRestore.exe) is stored in the
following folder:
(Install path)\tools\SecurityTools\Core\PrivateKeyBackupRestore
Start the tool, and select [Backup]. Specify the store destination of the backup file, and then click
[Backup/Restore].
• The following account requirements apply when you use the RSA encryption key backup/
restore tool:
• Execute the tool by using a user account that has administrative privileges.
42
Backing Up and Restoring RICOH Streamline NX
• Execute the tool under the same user account as the account that is used to start the
RICOH Streamline NX service.
• The tool accesses the Windows registry when executed and requires the permission of
the system or user account that was used to install RICOH Streamline NX.
• Specify a password comprising four or more characters while creating the backup file.
The backup file (keypair.pem) is created in the specified destination when the backup process
is successfully completed.
3. Copy and keep all the data in the data folder.
By default, the data folder is located in the following path:
\ProgramData\Ricoh\Streamline NX\data
If the settings were changed after a backup was created, the following files may need to be
backed up depending on the changed settings:
Core Server
Changed setting File to back up
SSL cipher suite (@Remote

\configuration\sslAtRemoteServer.properties
function)
SSL cipher suite (client) \configuration\sslClient.properties
SSL cipher suite (server) \configuration\sslServer.properties
Delegation Server
Changed setting File to back up
SSL cipher suite (@Remote

\configuration\sslAtRemoteServer.properties
function)
SSL cipher suite (client) \configuration\sslClient.properties
SSL cipher suite (server) \configuration\sslServer.properties
Notes for RSA encryption keys and Security Connection Keys
• RSA Encryption Keys:

Keys used by Core Server to encrypt/decrypt security connection keys to protect them in the
database or on disk.
• Security Connection Keys:
43
Keys defined by the administrator for services to exchange. This allows the RICOH Streamline NX
services (RICOH SLNX Central Manager Service, RICOH SLNX Delegation Server Service, RICOH
SLNX Mobile Intranet Extender Service) and applications to establish trust.
If you do not have a backup of the RSA encryption keys or want to change your RSA and Security
Connection keys for security reasons, there are tools provided in RICOH Streamline NX to set new
Security Connection Keys and generate new RSA encryption keys, using Core Server.
Change Security Connection Keys on Core Server and update them for all other Streamline NX services
and applications. Reinstall MIE server, embedded applications, and RICOH Streamline NX PC Client if
their Security Connection keys are changed. However, you can change the Security Connection Key on
Delegation Server to the new key without reinstallation. If you do not have a backup of the RSA
encryption keys but use the same Security Connection Keys when regenerating them, no action is
required for the other Streamline NX services and applications.
Regenerate certificates tools (RegenerateCertificates.exe)
This tool generates new RSA encryption keys and allows the administrator to set the Security
Connection Keys for Delegation Server, MIE server, RICOH Streamline NX PC Client, Streamline
NX Embedded application, and SDK User Management. When running on a cluster, this tool must
be executed on the node on which the RICOH SLNX Central Manager Service is currently active.
This tool resides under the following path on the Core Server:
(Install path)\Tools\SecurityTools\Core\RegenerateCertificates
Set the security connection key on Delegation Server (SetSecurityConnectionKey.exe)
To update the Security Connection Key on Delegation Server after changing it on Core Server,
execute the SetSecurityConnectionKey on each Delegation server. If running on a cluster, this tool
must be executed on the node on which the RICOH SLNX Delegation Server Service is currently
active.
This tool resides under the following path on Delegation Server:
(Install path)\Tools\SecurityTools\DS\SetSecurityConnectionKey
Restoring RICOH Streamline NX
Use the following procedure to restore the database:
1. Restore the backup data to the database.

2. Place the data folder that has been backed up in the preferred new location.
When sslAtRemoteServer.properties, sslClient.properties, and sslServer.properties files are backed
up, these files are overwritten in the configuration folder.
3. Restore the RSA encryption key.
The RSA encryption key backup/restore tool (PrivateKeyBackupRestore.exe) is stored in the
following folder:
44
Backing Up and Restoring RICOH Streamline NX
(Install path)\tools\SecurityTools\Core\PrivateKeyBackupRestore
Start the tool, and select [Restore]. Specify the stored backup file (keypair.pem), and then click
[Backup/Restore].
• The following account requirements apply when you use the RSA encryption key backup/
restore tool:
• Execute the tool by using a user account that has administrative privileges.
• Execute the tool under the same user account as the account that is used to start the
• The tool accesses the Windows registry when executed and requires the permission of
the system or user account that was used to install RICOH Streamline NX.
• To restore the key, enter the password that was specified while creating the backup file.
4. Install RICOH Streamline NX.
When installing RICOH Streamline NX, specify the path to the parent folder of the data folder
specified in Step 2. Also, do not select the [Run database creation scripts] check box.
For details about how to install the system, see page 27 "Installing RICOH Streamline NX".
45
Uninstalling RICOH Streamline NX

This section describes how to delete RICOH Streamline NX from the server.
SQL Server and the database are not removed when RICOH Streamline NX is uninstalled. For details
about deleting the database and uninstalling SQL server, see the Microsoft website.
• To continue using the current license on other hardware, deactivate the license before uninstalling
the software.
• When RICOH Streamline NX is running in a cluster environment, delete cluster resources before
deleting from the node.
1. Close all programs.

2. Open Windows [Control Panel], and then click [Programs and Features].
3. Double-click [Streamline NX].
To uninstall only some functions such as separating the Core and Delegation Servers, click
[Change] on the Control Panel menu, and select the functions to uninstall.
4. Click [Yes].
5. If you installed RICOH Streamline NX in a cluster configuration, you can now remove the
shared resource folders (Core and Delegation Servers) from the machines where the Core
and Delegation servers were installed.
• RICOH Streamline NX can also be uninstalled using the installer.

• The data save destination is not deleted when RICOH Streamline NX is uninstalled, and it can be
used again after RICOH Streamline NX is installed. Delete the data manually if it is not required.
46
3. Installing RICOH Streamline NX PC
Client
This chapter describes how to install RICOH Streamline NX PC Client on a client computer.
Operating Environment of RICOH Streamline

NX PC Client
Before installing RICOH Streamline NX PC Client, confirm that the following requirements have been
met.
Item Requirements
• CPU: Intel Core i3 or later, or AMD Athlon X2/Phenom or later

Hardware • RAM: 2 GB
• Windows 7 Home Basic/Home Premium/Professional/

Enterprise/Ultimate (32/64 bit)
Operating system
• Windows 8.1 /Pro/Enterprise (32/64 bit)
• Windows 10 Pro/Enterprise/Education (32/64 bit)
• Citrix XenDesktop 7.17 (VDI Desktop)

Middleware • Ctirix XenApp 7.17
• Citrix Virtual Apps and Desktops 7 1811
Supported Printer Drivers
The Client Secure Print feature of RICOH Streamline NX PC Client supports the following RICOH printer
drivers:
• PCL 6 Driver for Universal Print V4.0 or later
• PCL 6 printer driver
• PCL 5 printer driver
• RPCS printer driver
• PS Driver for Universal Print V4.0 or later
• PostScript 3 printer driver
47
• You can download PCL6 Driver for Universal Print and PS Driver for Universal Print from Ricoh’s
global website:
http://support.ricoh.com/bb/html/dr_ut_e/rc3/model/p_i/p_i.htm
• RICOH Streamline NX PC Client can also be installed on a client computer with multiple Ethernet
interfaces.
• To install a printer on the Delegation Server or client computer, it is convenient to use a driver
package created in Printer Driver Packager NX/Ridoc Ez Installer NX for installation. Configure the
followings when creating a driver package.
• To install a printer on the Delegation Server
• Specify the port appropriate for the connection between the server and device.
• Configure the printer as a shared printer.
• To install a printer on a client computer
• Specify Secure Print Port as the port. For how to specify the port name, see the user's
guide of Printer Driver Packager NX/Ridoc Ez Installer NX. In addition, RICOH
Streamline NX PC Client must be installed to create Secure Print Port.
48
Installing RICOH Streamline NX PC Client

RICOH Streamline NX PC Client can be silently or manually installed.
Silent Installation
This installs the software without displaying the installer window.
Manual Installation
Run the RICOH Streamline NX PC Client installer and follow the instructions on the installer
window.
• Log on using a user account with Administrator privileges.

• Close all running applications, and check that there are no print jobs on the computer.
• The RICOH Streamline NX PC Client installer is stored in the "PC Client" folder on the installation
media. Use one of the following installers according to your operating system:
• The x64_2000.zip is the installer for 64-bit Windows.
• The x86_2000.zip is the installer for 32-bit Windows.
Installing RICOH Streamline NX PC Client Silently
To perform a silent installation on a client computer, create a batch file with the specified values required
for installation.
1. Store the RICOH Streamline NX PC Client installer on a server.

2. Create a batch file that includes the following command:
(installer storage destination path)\Setup.exe /s /l %TEMP%

InstallPath="(installation directory)" DataPath="(data file storage
directory)" DSServer=(IP address) AcceptEula=Yes SSLCertType=(SSL server
option) SSLTemplate=(SSL certificate template name)
TrustAllCertificates=(trust certificate or not) HttpPort=(HTTP port number)
HttpsPort=(HTTPS port number) WindowsAuthentication=(use Windows
Authentication or not) SoftwareUpdate=(software update method)
UsageReport=(send usage report or not) Profile=(location profile)
In "(installer storage destination path)", specify a shared folder such as a file server. Run using an
account with read and write privileges on the installer storage folder.
Specify the command and options to be run according to the usage environment. For details, see
the table below.
49
Command/option Description
/s Changes to silent installation mode.
/l Creates a folder for saving Setup.log.
Specify the installation destination directory.

InstallPath The default path is C:\Program Files\Ricoh\Streamline NX\PC
Client.
Specify the data file (job data, etc.) storage directory.

DataPath The default path is C:\ProgramData\Ricoh\Streamline NX\PC
Client.
DSServer Specify the IP address or hostname of the Delegation Server.
DSServerHttpPort Specify the HTTP port number of the Delegation Server.
DSServerHttpsPort Specify the HTTPS port number of the Delegation Server.
Specify whether or not to accept the license agreement.

AcceptEula Read the entire software license agreement. If you agree, select
[Yes].
Specify the SSL server option.

• NoSSL: Do not use SSL (default).
SSLCertType • SelfSignedCertificates: Use self-signed certificates.
• LocalCertificate: Use Windows Authentication authority
certificates.
Specify this when selecting LocalCertificate for SSLCertType.

SSLTemplate Specify the template name to use when generating an SSL
certificate.
TrustAllCertificates Specify whether or not to trust all certificates.
Specify the HTTP port number used to obtain the print settings
HttpPort
from the Delegation Server. The default is 58008.
Specify the HTTPS port number used to obtain the print settings
HttpsPort
from the Delegation Server. The default is 58443.
Specify whether or not to use the Windows logon user name

WindowsAuthentication and password as the authentication information of print jobs.
The default is [Yes (use)].
50
Command/option Description
Specify the software update method.

You can update the software when the installer for the new
version is stored on a Delegation Server.
• autoInstall: Updates are automatically installed.
• autoCheck: Check for updates and specify whether or not
to install them.
• neverCheck: Updates re not checked (default).
To update the software, store the RICOH Streamline NX PC
SoftwareUpdate
Client installer on the Delegation Server. If the data save
destination on the Delegation Server has not been changed,
the system checks the version of the installer stored in one of the
following paths. When a new version is found, the system
updates the software.
• C:\ProgramData\Ricoh\Streamline NX\data\repository
\software_upgrades\PCCLIENT\X64
• C:\ProgramData\Ricoh\Streamline NX\data\repository
\software_upgrades\PCCLIENT\X86
Specify whether or not to send usage report data regularly to

Ricoh. Usage report data is used to enhance the functions.
UsageReport Personal information is not included.
true: Send (default).
false: Do not send.
Specify the location profile to be applied to RICOH Streamline

Profile NX PC Client by the profile name specified in the Management
Console.
SlpScope Specify the scope for SLP.
SecurityConnectionKey Specify the security connection key to connect to the servers.
3. Save the batch file.

4. Run the batch file on the client computer to install RICOH Streamline NX PC Client.
The silent installation starts.
51
Installing RICOH Streamline NX PC Client Manually
1. Double-click "Setup.exe".
When User Account Control is enabled, the User Account Control window appears. Click [Yes].
2. Click [Next] on the start installation window.
4. Specify the installation folder, and click [Next].
Specify the installation destination of the system and the data save destination.
The print job data of Client Secure Print is encrypted and stored in the data save destination.
5. Configure the following settings on the Delegation Server settings window:
• [Server Name or IP Address]
Enter the server name or IP address of the Delegation Server. You can specify multiple servers
by separating them using a comma.
• [HTTP port]
Enter the HTTP port number of the Delegation Server. The default is 9090.
• [HTTPS port]
Enter the HTTPS port number of the Delegation Server. The default is 52443.
6. Enter the security connection key, and click [Next].
The security connection key ensures that only clients that know the connection key can connect to
other services in Streamline NX. The security connection key entered during installation of the
RICOH Streamline NX PC Client must match the one that was entered during installation of the
Core Server.
7. Enter the Scope, and click [Next].
Enter the string to be used by the RICOH Streamline NX PC Client to locate the Delegation Server
automatically using the SLP protocol.
8. Enter the name of the profile, and click [Next].
If you do not specify a location profile, the default profile will be applied.
9. Configure the SSL server option, and click [Next].
• [Do not use SSL]
SSL is not used. When SSL is not used, only the password is encrypted, and communication is
performed with plaintext.
• [Self-signed Certificate]
Use self-signed certificates.
• [Windows Local Certificate Authority]
52
Use Windows Authentication authority certificates. Enter the template name to use when
generating an SSL certificate.
For details about the SSL certificate templates, see the Microsoft website.
10. To trust all certificates, select [Trust all Certificates], and click [Next].
11. Specify the HTTP or HTTPS port number used to obtain the print settings from the
Delegation Server, and click [Next].
The default HTTP port number is 58008, and the default HTTPS port number is 58443.
12. When using the Windows logon user name and password as the authentication
information of print jobs, select the [Use Windows authentication] check box, and click
[Next].
13. Select the software update method, and click [Next].
You can update the software when the installer for the new version is stored on a Delegation
Server.
• [Install updates automatically]
Updates are automatically installed.
• [Check for updates automatically but choose whether to install or not]
Check for updates and specify whether or not to install them.
• [Disable auto update]
Updates are not checked.
To update the software, store the RICOH Streamline NX PC Client installer in .zip format on the
Delegation Server. If the data save destination on the Delegation Server has not been changed, the
system checks the version of the installer stored in one of the following paths. When a new version
is found, the system updates the software at startup of the software.
• C:\ProgramData\Ricoh\Streamline NX\data\repository\software_upgrades\PCCLIENT
\X64
• C:\ProgramData\Ricoh\Streamline NX\data\repository\software_upgrades\PCCLIENT
\X86
14. Specify whether or not to send a usage report to Ricoh, and click [Next].
Click [Details] to display the information sent to Ricoh.
The following information is sent. Personal information is not included.
• Locale information and type of the operating system of the client computer with RICOH
Streamline NX PC Client installed
• ID information of RICOH Streamline NX PC Client (GUID)
• Operation information of RICOH Streamline NX PC Client
15. Click [Install] on the start installation window.
16. When the installation is completed, click [Complete].
53
Uninstalling RICOH Streamline NX PC Client

You can uninstall, change, or repair RICOH Streamline NX PC Client as necessary.
Also, you can uninstall RICOH Streamline NX PC Client silently or manually.
Silent Uninstallation
This uninstalls the software by running a command in Command Prompt or running a batch file. No
installer window is displayed.
Manual Uninstallation
Run the installer and follow the instructions on the installer window.

• Close all running applications, and confirm that there are no print jobs on the computer.
Uninstalling RICOH Streamline NX PC Client Silently
• A silent uninstallation does not delete the data in the data folder.
1. Use Command Prompt to run the following command, or run the batch file in the
following command:
<installer_storaged_path>\Setup.exe /s /x
• In "<installer_storaged_path>", specify the following path:

• Installer storage folder path of Setup.exe in C:\ProgramData\Package Cache
• Shared folder path such as a file server
• When specifying the Setup.exe file of the shared folder, run a batch file using an account with data
read and write privileges of the shared folder. However, when specifying the save destination of
the log file to a folder with the write privilege, run commands with read privileges.
Uninstalling RICOH Streamline NX PC Client Manually
This section describes how to uninstall the software from the Windows Control Panel. You can also
change the installation without uninstalling the software.
1. Open Windows [Control Panel] [Programs] [Programs and Features].

2. In the list of programs, right-click [RICOH Streamline NX PC Client].
54
3. Select the operation to perform.

Uninstall
This uninstalls the software. Click [Next], and continue with the wizard while following the
instructions on the screen.
When [Delete the Data Folder] is checked, spooled print jobs are deleted.
Change
This changes or repairs the software settings. To change the connected Delegation Server or
when an error occurs and RICOH Streamline NX PC Client is not operating properly, click
[Change] or [Repair], and follow the wizard.
For details about the setting items for changing the settings, see page 52 "Installing RICOH
Streamline NX PC Client Manually".
4. When the installation is completed, click [Finish] to close the wizard.
• RICOH Streamline NX PC Client can also be uninstalled, changed, or repaired by running the
installer.
• If operations do not improve after the installation is repaired, uninstall the software and install it
again. Even if you uninstall the software with the [Delete the Data Folder] check box selected, the
setting values of the previous installation are automatically applied.
55
56
4. Installing RICOH Streamline NX PC
Client for Mac
This chapter describes how to install RICOH Streamline NX PC Client for Mac on a client computer.
Operating Environment of RICOH Streamline

NX PC Client for Mac
Before installing RICOH Streamline NX PC Client for Mac, confirm that the following requirements have
been met.
Item Requirements
Hardware • CPU: Intel Core i3 or later

• RAM: 2 GB
• Hard disk space: 2 GB (not including
database)
Operating system macOS 10.12 to 10.14
To perform Client Secure Print using RICOH Streamline NX PC Client for Mac, the Printer driver that
supports the function is required.
57
Installing RICOH Streamline NX PC Client for

Mac

• Close all running applications, and check that there are no print jobs on the computer.
1. Double click the ClientInstaller.pkg file.

2. Click [Continue].
3. Read the Read Me First screen, and then click [Continue].
4. Read the SOFTWARE LICENSE AGREEMENT screen, and then click [Continue].
5. Click [Agree], and then click [Continue].
6. Confirm that [Mac-Client] is selected, and then click [Continue].
7. Click [Install].
8. Enter [Username] and [Password], and click [Install Software].
9. Configure the following settings on the Settings window.
• [Delegation server url]
Enter the full URL of the Delegation Server.
• [Connection key]
Enter the RICOH Streamline NX PC Client connection key.
• [Location name]
Enter the PC Client Location Profile name. When you do not specify the PC Client Location
Profile name, the “default” location profile is applied.
• [Enforce valid certificate]
Specify whether to enforce the valid certificates or allow self-signed certificates when
connecting to the Delegation Server.
• [Listening port]
Specify the HTTP or HTTPS port number used to obtain the print settings from the Delegation
Server.
The default HTTP port number is 11100, and the default HTTPS port number is 58443.
• [Listening protocol]
Select [http] or [https].
When selecting [http], the self-signed certificate and private key will be created.
58
Uninstalling RICOH Streamline NX PC Client for Mac

for Mac
1. Double click the ClientInstaller.pkg file.
3. Read the Read Me First screen, and then click [Continue].
4. Read the SOFTWARE LICENSE AGREEMENT screen, and then click [Continue].
5. Click [Agree], and then click [Continue].
6. Clear the check box for [Mac-Client], and then select [Uninstall].
8. Click [Install].
9. Enter [Username] and [Password], and click [Install Software].
59
60
5. Troubleshooting
This chapter describes the cause and solutions to resolve problems that can occur when the software is
installed.
Troubleshooting
When You Cannot Install the Core Server or Delegation Server
Cause Solutions
The system on which the software is Check the system on which the software is installed, and
installed does not meet the configure the system again so that it meets the installation
installation requirements of RICOH requirements of RICOH Streamline NX.
Streamline NX.
• For details, see page 17 "Server System Requirements".
You are trying to install the Install the software using a user account with Administrator
software using a user account that privileges.
does not have Administrator
privileges.
Ricoh software that is not Check for other Ricoh software programs, and uninstall them.
compatible with RICOH Streamline
NX is installed.
The latest version of RICOH When the installation starts, the software checks for the latest
Streamline NX has already been version automatically. If the latest version of RICOH Streamline
installed. NX has already been installed, cancel installation.
The port number entered in the Specify a port number not used by the system.
installer conflicts with the one used
by the system.
The security connection key is • Specify the correct key.

incorrect. • If you lost the key, generate the key again, and configure
the servers and applications that require the key to use the
regenerated key. For details, see page 43 "Notes for RSA
encryption keys and Security Connection Keys".
61
5. Troubleshooting
Problems When Installing RICOH Streamline NX PC Client
Cause Solutions
The system on which the software is Check the system on which the software is installed, and
installed does not meet the configure the system again so that it meets the installation
installation requirements of RICOH requirements of RICOH Streamline NX PC Client.
Streamline NX PC Client.
• For details, see page 47 "Operating Environment of

RICOH Streamline NX PC Client".
The proper installer is not used. RICOH Streamline NX PC Client is provided with 32-bit and
64-bit installers. Use the installer that matches the operating
system on which the software is installed.
You are trying to install the Install the software using a user account with Administrator
software using a user account that privileges.
does not have Administrator
privileges.
An application other than the Close all running applications.

installer is running.
The computer on which the Wait for the job to complete or cancel the job.
software is installed is printing a
job.
62
6. Appendix
This chapter describes additional information and limitations related to installation of the RICOH
Streamline NX system.
Installing in a Cluster Environment (Optional)

This section describes how to install RICOH Streamline NX in a cluster environment. This section
describes the workflow when a Windows cluster environment is properly configured in advance. For
details about configuring the Windows cluster environment, see the Microsoft website.
• Before installing the software in a cluster environment, assign each installation target server a server
name, IP address, and shared disk.
• This documentation assumes that SQL Server is already installed and configured. For details about
installing SQL Server in the cluster environment, see the Microsoft website.
• You can use the following procedure for clustering the Delegation Server if you are using it for scan
and/or device management functions. If you are using a cluster for high availability printing, the
Delegation Server must be installed on the virtualized print server. For details on high availability
printing in a cluster, see the Microsoft website.
https://technet.microsoft.com/en-us/library/jj556313.aspx
• When using RICOH Streamline NX in a cluster environment, do not use the SSL option to use a
Windows Certificate Authority (or Active Directory Local Certificate Authority).
Cluster Installation Workflow
For details about installing the software in a RICOH Streamline NX cluster environment, see the
following workflows according to the server configuration.
1. Installing the Core Server, Delegation Server, or MIE server on each node
Install the Core Server, Delegation Server, or MIE server on all nodes used as failover destinations.
Installing only the Core Server in the cluster
When installing the Core Server, specify only one node to run the database creation script.
During installation of the Core Server, specify the data storage path as a location on the
Core shared disk. Make sure to specify the same path when installing on each node. This
shared disk must be available to the node at the time of installation.
• For details about installing the Core Server, see page 27 "Installing RICOH Streamline
NX".
63
6. Appendix
Installing only the Delegation Server in the cluster
During installation of the Delegation Server, specify the data storage path as a location on
the DS shared disk. Make sure to specify the same path when installing on each node. This
shared disk must be available to the node at the time of installation.
• For details about installing the Delegation Server, see page 27 "Installing RICOH
Streamline NX".
Installing only the MIE server in the cluster
During installation of the MIE Server, specify the data storage path as a location on the MIE
shared disk. Make sure to specify the same path when installing on each node. This shared
disk must be available to the node at the time of installation.
• For details about installing the MIE server, see page 27 "Installing RICOH Streamline
NX".
Installing the Core Server with the Delegation Server and/or MIE server in the same
cluster
When installing the Core Server, specify only one node to run the database creation script.
During installation of the Core Server, specify the data storage path as a location on the Core
shared disk. Make sure to specify the same path when installing on each node. This shared
disk must be available to the node at the time of installation.
• For details about installing the servers, see page 27 "Installing RICOH Streamline NX".
When installing with a Delegation Server:

Only when the installing servers to the first node, the following data must be moved from the
Core shared disk to the DS shared disk:
1. Move the dm folder.
From: <core_shared_disk_datastoragepath>\data\configuration\dm
To: <ds_shared_disk_datastoragepath>\data\configuration\dm
2. Move the DS folder.
From: <core_shared_disk_datastoragepath>\data\DS
To: <ds_shared_disk_datastoragepath>\data\DS
64
When installing with an MIE Server:

Core shared disk to the MIE shared disk:
1. Move the mie folder.
From: <core_shared_disk_datastoragepath>\data\configuration\mie
To: <mie_shared_disk_datastoragepath>\data\configuration\mie
2. Move the DS folder.
From: <core_shared_disk_datastoragepath>\data\MIE
To: <mie_shared_disk_datastoragepath>\data\MIE
Installing the Delegation Server with the MIE server in the same cluster
DS shared disk to the MIE shared disk:
1. Move the mie folder.
From: <ds_shared_disk_datastoragepath>\data\configuration\mie
To: <mie_shared_disk_datastoragepath>\data\configuration\mie
2. Move the MIE folder.
From: <ds_shared_disk_datastoragepath>\data\MIE
To: <mie_shared_disk_datastoragepath>\data\MIE
• For details about installing the Core Server, see page 27 "Installing RICOH Streamline
NX".
2. page 66 "Editing the RICOH Streamline NX Configuration"
To edit the configuration of RICOH Streamline NX, perform the following operation:
• Change the startup type of the RICOH Streamline NX service from [Automatic] to [Manual].
• Use the Management Console to delete the Delegation Server.
• Register the port number specified with the installer as an exception to the firewall.
• When installing the Core Server, Delegation Server, and MIE server in the same cluster,
edit the properties file on the Delegation Server and the MIE server.
65
6. Appendix
3. Configure the cluster resources
Run the Failover Cluster Manager, and configure the cluster resources of the each server.
• Core Server
page 68 "Configuring the Cluster Resources of the Core Server"
• Delegation Server
page 69 "Configuring the Cluster Resources of the Delegation Server"
• MIE server
page 70 "Configuring the Cluster Resources of the MIE Server"
4. page 39 "Activating RICOH Streamline NX"
Use the product key to activate RICOH Streamline NX.
Editing the RICOH Streamline NX Configuration
You can edit the configuration of the Core Server, Delegation Servers, and MIE servers.
Before editing, install the Core Server, Delegation Servers, and MIE servers on each node. For details,
see Step 1 of the workflow described in page 63 "Cluster Installation Workflow".
Changing the service startup method
1. Open [Services] in [Administrative Tools] on Windows.

2. Change [Startup Type] from [Automatic] to [Manual] for the following services:
• When editing the Core Server configuration
• When editing the Delegation Server configuration
RICOH SLNX Delegation Server Service
• When editing the MIE server configuration
RICOH SLNX Mobile Intranet Extender Service
After this is performed, Administrative Tools in Windows cannot be used to stop or start these
services.
66
Deleting the Delegation Server
When the Delegation Server is installed on a node, the service of the Delegation Server starts
automatically and it is registered to the Core Server. When clustering a node, use the Management
Console to delete the registration of the Delegation Server.
1. Use a web browser to navigate to the following URL and access the Management
Console.
• When using SSL
2. Log in with a user name and password.
3. Use the navigation tree to open the [Server Group] node under [Server Management].
4. In the server list, search for the hostname or IP address of any cluster nodes that may
have been registered as Delegation Servers. Any cluster nodes that have been registered
as Delegation Servers must be deleted.
5. Select the Delegation Server to be deleted, and click (Delete).
6. Confirm that the Delegation Server has been deleted from the list.
7. You can delete other Delegation Servers to be clustered using the same procedure.
Editing the properties file
1. Use Windows Explorer to open the following folder:

<ds_shareddisk_location>\data\configuration\dm\
<mie_shareddisk_location>\data\configuration\mie\
2. Open the following properties file in a text editor.
dm.properties
mie.properties
3. Edit the following line.
When editing the Delegation Server configuration

core.address=(IP-address-or-hostname-of-Core-Server)
67
6. Appendix
When editing the MIE server configuration

ds.server.address=(IP-address-or-hostname-of-Delegation-Server)
In "(IP-address-or-hostname)", specify the IP address of the cluster resources or server operated by

the Core Server.
Configuring a port
Register the port number specified when installing the Core Server, Delegation Servers, and MIE servers
as an exception to the firewall. For details, see the user's guide or technical information of the firewall
system being used.
Configuring the Cluster Resources of the Core Server
Use the Failover Cluster Manager of Windows to configure the cluster resources of the Core Server.
1. Start the server manager, and from the [Tool] menu, run [Failover Cluster Manager].
2. From the navigation tree on the left side of the window, select [Roles].
3. In the [Actions] list on the right side of the window, click [Configure Role].
4. On the [Before You Begin] window, click [Next].
5. On the [Select Role] window, select [Generic Service], and click [Next].
6. On the [Select Service] window, select [RICOH SLNX Central Manager Service], and click
[Next].
7. On the [Client Access Point] window, enter the name that the client computer will use to
access the cluster, and click [Next].
8. On the [Select Storage] window, select the shared disk that was selected as the "data
storage path" during installation.
This storage area must always be accessible even when a failover is performed by the cluster and
the RICOH SLNX Central Manager Service is run by another node.
9. On the [Replicate Registry Settings] window, register the key "SOFTWARE\RICOH\MDM
\Keys\Core", and click [Next].
10. Check the settings, and click [Next].
11. Use a web browser to connect to the server to check that the configuration is correct.
12. Fail over the cluster role at each node to check that you can log in to the Management
Console of RICOH Streamline NX.
68
Configuring the Cluster Resources of the Delegation Server
Use the Failover Cluster Manager of Windows to configure the cluster resources of the Delegation
Server.
5. On the [Select Role] window, select [Select Role], and click [Next].
6. On the [Select Service] window, select the following services, and click [Next].
7. On the [Client Access Point] window, enter the name that will be used to access the
cluster, and click [Next].
8. On the [Select Storage] window, select the storage area that will become the repository
of the Delegation Server.
the services are run on another node.
\Keys\DS", and click [Next].
11. If the service starts automatically, use the Failover Cluster Manager to take it offline.
12. When installing the Delegation Server in a different cluster than that of the Core Server,
proceed to Step 16.
13. Use Windows Explorer to open the following folder in each node:
<install_path>\configuration\dm
14. Open the wrapper.conf file in a text editor.
15. Replace "%DATASTORAGEPATH%" to be the full path to the data storage path on the
Delegation Server shared disk.
Original example:
wrapper.java.additional.4=-Dconf.datastoragepath="%DATASTORAGEPATH%"
wrapper.app.parameter.4="%DATASTORAGEPATH%/data/configuration/dm"
wrapper.app.parameter.6="%DATASTORAGEPATH%/data/workspace"
To be:
69
6. Appendix
wrapper.java.additional.4=-Dconf.datastoragepath="F:\DS"
wrapper.app.parameter.4="F:/DS/data/configuration/dm"
wrapper.app.parameter.6="F:/DS/data/workspace"
Where "F" is the drive letter of the "data storage path" selected during installation if the Core Server
was not installed, or the <ds_shared_disk_datastoragepath> where the data was moved when the
Core Server is installed.
16. Make the cluster resource available online.
17. Use a web browser to navigate to the following URL and access the Management
Console.
• When using SSL
18. Log in with a user name and password.
19. Use the navigation tree to open the [Server Group] node under [Server Management].
20. Check that the server with the name specified on the [Client Access Point] window in Step
7 is displayed in the server list.
21. Fail over the cluster role at each node to check that operations are normal.
Log in to the Management Console of RICOH Streamline NX, and check that a polling task or
device configuration task is successfully performed on the device monitored by a clustered
Delegation Server.
Configuring the Cluster Resources of the MIE Server
Use the Failover Cluster Manager of Windows to configure the cluster resources of the MIE server.
5. On the [Select Role] window, select [Select Role], and click [Next].
6. On the [Select Service] window, select the following services, and click [Next].
RICOH SLNX Mobile Intranet Extender Service
7. On the [Client Access Point] window, enter the name that will be used to access the
cluster, and click [Next].
70
8. On the [Select Storage] window, select the storage area that will become the repository
of the MIE server.
the services are run on another node.
\Keys\MIE", and click [Next].
11. If the service starts automatically, use the Failover Cluster Manager to take it offline.
12. When installing the MIE server in a different cluster than that of the Core Server or
Delegation Server, proceed to Step 16. If Core and MIE are installed on the same cluster,
you should also proceed to Step 13.
13. Use Windows Explorer to open the following folder in each node:
<install_path>\configuration\mie
14. Open the wrapper.conf file in a text editor.
15. Replace "%DATASTORAGEPATH%" to be the full path to the data storage path on the MIE
server shared disk.
Original example:
wrapper.java.additional.2=-Dconf.datastoragepath="%DATASTORAGEPATH%"
wrapper.app.parameter.4="%DATASTORAGEPATH%/data/configuration/mie"
wrapper.app.parameter.6="%DATASTORAGEPATH%/data/workspace"
To be:
wrapper.java.additional.2=-Dconf.datastoragepath="H:\MIE"
wrapper.app.parameter.4="H:/MIE/data/configuration/mie"
wrapper.app.parameter.6="H:/MIE/data/workspace"
Where "H" is the drive letter of the "data storage path" selected during installation if the MIE server
was installed by itself on the cluster, or the <mie_shared_disk_datastoragepath> where the data
was moved when the Core Server or Delegation Server is installed.
16. Make the cluster resource available online.
17. Fail over the cluster role at each node to check that operations are normal.
Log in to RICOH Streamline NX from a mobile device, and check that the spooled print jobs and
capture workflows are displayed.
71
6. Appendix
Configuring Internet Information Services (IIS)

(Optional)
RICOH Streamline NX comes with the Jetty web server. To use Microsoft web server's Internet
Information Services (IIS) to make a server public, install IIS and configure a redirect to Jetty.
• Check that the version of IIS is 7.0 or later.

• Check that IIS Application Request Routing Version 3.0 (ARR) has been installed using Web
Platform Installer (http://www.iis.net/downloads/microsoft/application-request-routing) or that
the following ARR components have been separately installed:
• URL Rewrite 2.0
• Web Farm Framework 1.1
• Application Request Routing 3.0
• External Cache 1.0
• To conform with IIS standards, use IIS Manager and specify 0 for the following setting:
• [Application Request Routing Cache] [Server Proxy Settings] [Application Request Routing]
[Buffer Setting] [Response Buffer threshold (KB)]
• If IIS is not configured properly, the client will not receive a message from the server, and the data
displayed on the device list and task log list may not be automatically updated.
Configuring IIS with IIS Manager
1. Install IIS on the server with RICOH Streamline NX installed.

For the IIS installation method, see the Microsoft website.
2. Start IIS Manager.
3. Double-click [Application Request Routing Cache] in IIS Manager.
72
Configuring Internet Information Services (IIS) (Optional)
4. Click [Server Proxy Settings] in the [Actions] pane.
5. Select [Enable proxy], and click [Apply] in the [Actions] pane.

6. Click [URL Rewrite] in IIS Manager.
7. Click [Add Rule(s)] in the [Actions] pane.
8. From [Inbound rules] on the [Add Rules(s)] window, select [Blank rule] and click [OK].
9. On the [Edit Inbound Rule] window, change the URL redirect rule from [IIS] to [RICOH
Streamline NX].
Use this redirect rule when accessing the Management Console from a client computer.
Item Description
Name Enter the name of the receiving rule.
73
6. Appendix
Item Description
Requested URL Select [Matches the Pattern].
Using Select [Regular Expressions].
Format
[alias]/(.*)
Pattern Description
Specify "alias/(.*)" of the IIS URL following a wildcard pattern.
Example: slnx/(.*)
Action Type Select [Rewrite].
Format
http://[RICOH_Streamline_NX_IP_address_or_host name]:
{port_number}/{R:1}
Description
Rewrite URL Specify the URL to the server using the port specified when
installing RICOH Streamline NX. For the format {R:1}, the URL is
used to perform back reference to the rule pattern, and all IIS URLs
following the pattern are rewritten and passed to the rule.
Example
http://100.110.120.130:8080/{R:1}
10. On the [Edit Inbound Rule] window, click [Apply] in the [Actions] pane.
11. To create a second rule, click [Add Rule(s)] in the [Actions] pane.
74
12. From [Inbound rules] on the [Add Rules(s)] window, select [Blank rule] and click [OK].
13. On the [Edit Inbound Rule] window, change the second URL redirect rule from [IIS] to
[RICOH Streamline NX].
Use this redirect rule for internal processing of the Management Console.
Item Description
Name Enter the name of the receiving rule.
Requested URL Select [Matches the Pattern].
Using Select [Regular Expressions].
Pattern Enter Admintool/(.*).
Action Type Select [Rewrite].
Format
http://[Streamline_NX_IP_address_or_host name]:
{port_number}/{R:0}
Description
Rewrite URL Specify the URL to the server using the port specified when
installing RICOH Streamline NX. For the format {R:0}, the URL is
used to perform back reference to the rule pattern, and all IIS URLs
following the pattern are rewritten and passed to the rule.
Example
http://100.110.120.130:8080/{R:0}
14. On the [Edit Inbound Rule] window, click [Apply] in the [Actions] pane.
Configuring IIS with Command Prompt
1. Install IIS on the server with RICOH Streamline NX installed.

For details about the IIS installation method, see the Microsoft website.
2. Start Command Prompt with Administrator privileges, and navigate to the following
directory:
%windir%\system32\inetsrv
75
6. Appendix
3. Run the command to enable the IIS proxy server.
appcmd.exe set config -section:system.webServer/proxy /enabled:"True" /

commit:apphost
4. Run the command to specify the URL redirect rule.

The following command is an example when "SLNXServer" is used as the name of the receiving
rule. Replace "%1" with the alias and "%2" with the URL to be rewritten.
appcmd.exe set config -section:system.webServer/rewrite/

globalRules /+"[name='SLNXServer',stopProcessing='True']" /
commit:apphost
globalRules /
[name='SLNXServer',stopProcessing='True'].match.url:"%1/(.*)"/
commit:apphost
globalRules /
[name='SLNXServer',stopProcessing='True'].action.type:"Rewrite"
/[name='SLNXServer',stopProcessing='True'].action.url:"%2/{R:1}"
/commit:apphost
5. Close the Command Prompt window.
Specifying the Maximum File Upload Size
Change the maximum file upload size.
1. Start IIS Manager.

2. Right-click [Default Web Site] in the [Connections] pane, and select [Detail Settings] under
[Website Management].
3. Check [Physical Path] on the [Detail Settings] window.
4. Use a text editor to create the "web.config" file on the physical path, and copy and save
the information below.
The file must be saved without Byte Order Mark (BOM). You cannot use Windows Notepad and
WordPad as they always save with BOM. Install another text editor separately, to edit and save
the created file without BOM.
76
<configuration>
<system.webServer>
<security>
<requestFiltering>
<requestLimits maxAllowedContentLength="2147483648" />
</requestFiltering>
</security>
</system.webServer>
</configuration>
• Specify the file size limit in the format "maxAllowedContentLength="(limit value in KB). In the
example above, the limit is 2 TB.
Configuring SSL
This procedure describes the settings when SSL is enabled using IIS.
1. Access the Management Console with a web browser, and enable SSL.
For details, see "Enabling SSL", Administrator's Guide.
2. Use IIS Manager to import to IIS the SSL certificate of the server with RICOH Streamline
NX installed.
3. Use the port configured for SSL (e.g., 51433) to update the redirect URL to the SSL URL of
the Core Server.
77
6. Appendix
Upgrading Microsoft SQL Server
• Ricoh recommends creating a new database instance whenever possible, rather than attempting to
upgrade SQL Server in place. This will decrease down time and make it easier to revert in the event
of an error.
1. Create a backup of the database before upgrading.

For details on creating a backup of the database, see page 42 "Backing Up RICOH Streamline
NX".
2. Stop the RICOH Streamline NX service (RICOH SLNX Central Manager Service).
3. Use the Microsoft migration tool to migrate the database instance to a different version.
4. Start SQL Server Management Studio, and run "enable_clr_integration.sql".
Store enable_clr_integration.sql in the following path:
5. If the database connection information has changed, open [Control Panel] from the
[Start] menu, and then click [Programs and Features].
6. Select [RICOH Streamline NX], and then click [Change] on the Control Panel menu.
7. Follow the instructions and configure any values such as Server Name, Instance Name,
and Port.
8. After installation wizard finished, start the RICOH SLNX Central Manager Service.
78
Managing USB-connected Devices

If you select the FMAudit device monitoring engine option when installing the Delegation Server, you
can manage non-RICOH devices. In addition, you can obtain information of a USB device from the
client computer which USB Agent installed.
• Non-Ricoh USB devices connected to a client computer operating Windows 8.1 cannot be
detected.
• Non-Ricoh USB printer drivers must be enabled bidirectional communication.
• Non-PJL compliant devices cannot be managed when connected via USB.
• Configure the SNMP community name to enable the Delegation Server to obtain information from
the devices. For details, see "Managing Devices", Administrator's Guide.
Operating Environment of USB Agent
Before installing USB Agent, check that the following requirements have been met:
Item Description
• CPU: Intel Core i3 or later, or AMD Athlon X2/

Phenom or later
Hardware
• RAM: 2 GB
• Windows 7 Home Basic/Home Premium/

Operating System Professional/Enterprise/Ultimate (32/64 bit)
• Windows 8.1 Pro/Enterprise (32/64 bit)
Installing USB Agent
USB Agent can be installed manually by following the instructions on the screen or silently by using a
silent install command.
From the following folder, download the USB Agent installer to the server with RICOH Streamline NX
installed.
<install_path>\Ricoh\Streamline NX\USB Agent
• FMAAgent_Setup_x64.exe
79
6. Appendix
Use this when installing on a 64-bit version of Windows.

• FMAAgent_Setup_x86.exe
Use this when installing on a 32-bit version of Windows.
Installing USB Agent while following the instructions on the screen
1. Double-click the installer on the client computer to which the USB device is connected.
Run "FMAAgent_Setup_x64" or "FMAAgent_Setup_x86" depending on the operating system of
the client computer on which to install USB Agent.
2. Click [Browse...] and specify the installation destination of USB Agent.
3. Select the account(s) that are allowed to use USB Agent.
To allow all users of the client computer to use USB Agent, select the [Everyone] check box. To
allow only the logged-in user to use USB Agent, select the [Just me] check box.
4. Click [Next].
5. Install the software while following the instructions on the screen.
6. Click [Close] to exit the installer.
Installing USB Agent silently
1. To install USB Agent, run the following command on the client computer.
msiexec /i %folder_path%\(fmasetup).msi /qn
%folder_path% is the folder path where the USB Agent installer is stored.
(fmasetup) is the file name of the installer. Specify "FMAAgent_Setup_x64" or
"FMAAgent_Setup_x86" depending on the operating system of the client computer on which to
install USB Agent.
Retrievable Device Information
Item Device type Description
Ricoh device Non-Ricoh

device
Device information
• IP Address IP address of client computer
80
Item Device type Description
Ricoh device Non-Ricoh

device
• Host Name Host name of client computer
• MAC Address MAC address of client computer
• Vendor Name
• Model Name
• Serial Number
• Comment -
• Location -
• Total Memory
• System Version
Device status
• Printer Status
• Printer Status (details)
Toner/Ink
• Name (*1) (*1) The name and status of

Toner/Ink cannot be obtained.
• Status (remaining) (*1) When a toner remaining warning
appears, use Printer Status to check
the status.
Counter
• Total Counter
• Monochrome Counter
• Color Counter
• For certain devices, some commands issued by the Agent to a device which is in Energy Save
Mode will wake the device.
81
6. Appendix
• USB Agent is not responsive when the client computer is in screen saver mode.
• USB Agent cannot be used when another SNMP service (e.g., Windows SNMP Service) is
installed on the client computer.
Uninstalling or Repairing USB Agent
This section describes how to uninstall and repair USB Agent.

Use the Windows Control Panel to uninstall or repair the software.
You can also use a command to uninstall USB Agent silently.
1. Open Windows [Control Panel] [Programs] [Programs and Features].

2. In the list of programs, click [USB Agent].
3. Click [Uninstall] or [Repair] on the Control Panel menu.
4. Follow the instructions on the screen.
Uninstalling USB Agent Silently
1. Run the following command on the client computer on which to install USB Agent.
msiexec /x %folder_path%\(fmasetup).msi /qn
%folder_path% is the folder path where the USB Agent installer is stored.
(fmasetup) is the file name of the installer. Specify "FMAAgent_Setup_x64" or
"FMAAgent_Setup_x86" depending on the operating system of the client computer on which to
install USB Agent.
82
Using Streamline NX Device Applications in Standard Operation Mode
Using Streamline NX Device Applications in

Standard Operation Mode
You can install a Streamline NX Device Application in Standard Operation mode on a device that is
equipped with Smart Operation Panel. This feature allows you to use the same interface in an
environment where there are devices with or without Smart Operation Panel.
See below for the exterior view of the Smart Operation Panel and an example screen of Standard
Operation mode that are supported in this feature.
Smart Operation Panel
DSW163
Standard Operation mode (Service Menu)
83
6. Appendix
Installing Streamline NX Device Application in Standard Operation Mode
• Log in to the system using a user account that has the Customer Engineer permission.
1. Click the following items in the navigation tree to open the [Advanced System Settings
Editor] tab.
[System] [Server Settings] [Advanced System Settings Editor]
2. Click [View] and select [Delegation Server Settings].

3. From the [Delegation Server:] drop-down menu, select [Global Settings].
4. Select the key "slnx.embedded.install.standard.enabled" and change the value to "true".
The default is "false". If the value is set to "false", the device application will be installed in the
interface for Smart Operation Panel (Smart Operation mode).
5. Click (Save).
• If you want to change the interface type of a Streamline NX device application that is already
installed on the device, uninstall the application, change the key
"slnx.embedded.install.standard.enabled", and then install the application again.
• For details about installing the device applications, see "Managing Device Applications",
84
Specifying the NIC Port to Use for Connecting to the Core Server
Specifying the NIC Port to Use for Connecting

to the Core Server
If you install the Delegation Server on a computer that has more than one NIC port, you can specify the
NIC port to be used for connecting to the Core Server. By specifying the NIC port to be used, you can
prevent unintended communication through other NIC ports.
• Perform this procedure after the system is installed and while the Core Server and Delegation
Server are operating.
1. Stop the following service in [Services] under [Administrative Tools] of Windows.

2. Use Windows Explorer to open the following folder:
<data_path>\data\configuration\dm
3. Open the following file in a text editor:
dm.properties
4. Add the following line:
dm.serverAddress=(the IP address of the NIC port to be used for connecting to

the Core Server)
It is recommended to add the line under the "DM Server Information" section.
5. Start the following service:
6. Log in to the Management Console in RICOH Streamline NX.
7. Click [Server Group] under [Server Management] in the navigation tree and select the
[Unassigned] group from the server groups.
8. Select the server that you specified in Step 4 and click (Delete).
9. Select a Delegation Server that is registered under the IP address of another NIC port,
and then click (Move).
10. In the [Move] screen, enter the IP address specified in Step 4 and click [OK].
85
6. Appendix
Switching from Oracle Java SE8 to Amazon

Corretto OpenJDK
To switch the RICOH Streamline NX internal module from Java Runtime Environment (JRE) to Amazon
Corretto OpenJDK, use the following procedure.
1. Stop all RICOH Streamline NX v3 services on the server.

2. Open Windows [Control Panel], and then click [Programs and Features].
3. Uninstall Oracle Java.
4. Install Amazon Corretto OpenJDK by running Amazon Corretto v8 JDK MSI installer.
5. Start all RICOH Streamline NX v3 services on the server.
86
Exporting the Certificates from the MIE Server
Exporting the Certificates from the MIE Server

You can use the RICOH Streamline NX functions easily on a mobile device.
Connect an iOS device to the MIE server via SSL to use the RICOH Streamline NX mobile app. To
connect the mobile device to the server via SSL, export the certificate from the MIE server, deliver the
exported file to the mobile device, and then install the delivered file on the mobile device.
Use a web browser to export the certificate from the MIE server.
• For improved security, we recommend using a commercial public key certificate or a certificate
from an internal Certification Authority.
• To connect to the MIE server from the RICOH Streamline NX mobile app, use the domain name
(FQDN) of the MIE server, instead of its IP address.
• When setting up the MIE server with self-signed certificates, the MIE server must be configured on a
domain. If the MIE server is configured on a workgroup, you cannot connect from an iOS device to
the MIE server.
87
6. Appendix
Installing Mac CUPS Filter

To send a Server Secure Printing job from a computer running macOS to the Delegation Server, install
the Mac CUPS filter.
• Mac CUPS Filter and RICOH Streamline NX PC Client for Mac cannot be installed on the same
computer.
1. Unzip "CupsBackendShellInstaller.zip" in the "Mac CUPS" folder in the "Mac Client" folder
on the installation media.
2. Modify the "slnx.conf" file to specify the Delegation Server IP address and enter the
connection key.
3. Open a Terminal window.
4. Enter "sudo sh cups.sh -b slnx -p pjlppd_source.ppd -c slnx.conf".
Enter the string without quotes.
• The default printer name is "SLNX". To change the printer name, open the "cups.sh" file and modify
the line "PRINTERNAME=SLNX". Note that no non-breaking spaces are allowed in the printer
name.
• To uninstall the Mac CUPS filter, follow the procedure below:
1. Open a Terminal window.
2. Enter the following commands:
sudo rm -/usr/licexec/cups/backend/slnx
sudo rm /private/etc/cups/slnx.conf
sudo lpadmin -x SLNX (when the printer name is “SLNX”)
88
When There Are Not Enough Maintenance and Support Points Remaining
When There Are Not Enough Maintenance and

Support Points Remaining
Even if the Maintenance and Support licenses are expired, you can keep using the RICOH Streamline
NX system with no functional limitation except for the following:
1. You cannot update the Core Server.
The update installation stops and the following error message is displayed.
"To perform upgrade, it is necessary to validate maintenance."
• Patch modules for a bug fix can be applied even if the Maintenance and Support licenses are
expired.
2. A notification message about the expiration of the Maintenance and Support licenses is displayed
when an administrator logs in to the Management Console. Also, the expiration date is displayed
on the Management Console.
89
6. Appendix
Service Account Setting

The account settings needed to run Streamline NX server services are described in the table below.
Account Required based on SQL Authentication Mechanism

Service Name
Using SQL Authentication Using Windows Authentication
RICOH SLNX Central Manager Domain User with Local

"Local System Account"
Service Administrator permissions
RICOH SLNX Delegation Server "Local System Account" Domain User with Local
Service Administrator permissions
RICOH SLNX Mobile Intranet "Local System Account" Domain User with Local
Extender Service Administrator permissions
RICOH SLNX Process Watcher "Local System Account" "Local System Account"
Service
90
MEMO
91
MEMO
92 EN GB EN US D3E8-0021E
EN GB EN US D3E8-0021E © 2017, 2018, 2019 Ricoh Co., Ltd.
Notes for RICOH Streamline NX Manuals
Please note the following additional information and correction to the below manuals.
■ Correction
Installation Guide
Original Chapter / Page Changes
1. Appendix Page.83 Description for installing the Mac CUPS Filter.

Installing Error .
Mac CUPS
Filter
“Mac CUPS Filter” is currently not available because the Universal Driver
for Mac OS X has not been released.
Using the “Mac CUPS Filter” requires a PPD file in the Universal Driver
Correction
for Mac OS X, which has not been released yet.
The “Mac CUPS Filter” will be available after the Universal Driver for Mac
OS X once it has been released.
1
Administrator’s Guide (except English/Japanese edition)
10.List of Page.504 Item Description

Setting Configuration/ Type Select the type of the task.
Items
Configuration  [Check]
Task/  [Apply]
 [Reboot]
 [Energy Saver Mode]
 [Cancel Energy Saver Mode]
 [Reinitialize SLNX Embedded]
Note
 [Reinitialize SLNX Embedded] is available only
Error when the Print Management or Scan & Capture
Device license exists.
 Executing the [Reinitialize SLNX Embedded] task
allows you to change the Delegation Server
assigned to the device, port number of the
Delegation Server, SSL setting, and Security
Connection Key, without uninstalling and reinstalling
Streamline NX Embedded Application.
 [Reinitialize SLNX Embedded] cannot be executed
with any other templates at the same time.
 The [Reinitialize SLNX Embedded] task fails if no
Streamline NX Embedded Application is installed on
devices.
[Reinitialize SLNX Embedded] option is not supported in SLNX v3.2.

Correction
© 2018 Ricoh Co., Ltd.
2
Administrator's Guide
TABLE OF CONTENTS
Guides for This Solution................................................................................................................................... 14
How to Read This Manual...............................................................................................................................15
Symbols........................................................................................................................................................ 15
Important...................................................................................................................................................... 15
Revision History............................................................................................................................................15
Terminology..................................................................................................................................................16
Trademarks....................................................................................................................................................... 18
Introduction.......................................................................................................................................................21
Installation Workflow Summary......................................................................................................................22
List of Supported Models and Functions........................................................................................................ 24
List of Licenses and Functions...........................................................................................................................27
1. Workflow
Workflow for Configuring the Initial Settings................................................................................................. 31
Device Management Function Workflow...................................................................................................... 33
Monitoring the Device Status......................................................................................................................33
Managing the Address Book and Settings of Devices in a Batch............................................................34
Managing the Embedded Functions of the Device................................................................................... 35
Installing a New Device or Relocating/Replacing a Device...................................................................37
Using the @Remote Function.......................................................................................................................39
Managing the Users.................................................................................................................................... 40
Monitoring Devices with a Mobile App.....................................................................................................41
Document Delivery Function Workflow..........................................................................................................42
Sending Scanned Documents and Received Faxes over a Network...................................................... 42
Sending Photos Taken with the Camera from a Mobile Device.............................................................. 43
Print Function Workflow...................................................................................................................................44
Enhanced Security and Convenience of Printer Function......................................................................... 44
Enabling the Mobile App for Print Functions............................................................................................. 46
2. How to Use the Management Console
Logging In to the Management Console........................................................................................................49
Screen Configuration of the Management Console..................................................................................... 50
Bookmarks and Page Navigation.............................................................................................................. 51
Time and Time zones................................................................................................................................... 51
Changing Your Password............................................................................................................................51
1
Changing the Display Settings........................................................................................................................ 52
Changing the Default Country Setting....................................................................................................... 52
Configuring the Custom Properties............................................................................................................. 52
3. Managing Devices
Viewing the Device List.....................................................................................................................................55
Icons Displayed in the Device List...............................................................................................................55
Device Properties......................................................................................................................................... 59
Organizing the Device List...............................................................................................................................73
Overview of Categories and Groups........................................................................................................ 73
Organization Strategies.............................................................................................................................. 74
Creating a Custom Category and Custom Group.................................................................................... 75
Adding a Device to the Device List................................................................................................................. 78
Configuring an Access Account..................................................................................................................78
Searching for Devices..................................................................................................................................79
Modifying the Connection Port Behavior...................................................................................................82
Adding a Device to the Device List............................................................................................................. 82
Deleting a Device from the Device List....................................................................................................... 84
Customizing the Device List Display................................................................................................................85
Adding a Display Column...........................................................................................................................85
Adding a Calculated Column..................................................................................................................... 86
Displaying Devices in a Map......................................................................................................................87
Using Quick Filters....................................................................................................................................... 89
Using Power Filter........................................................................................................................................ 89
Checking the Device Status............................................................................................................................. 91
Creating a Polling Task................................................................................................................................92
Creating an Error Polling Task.................................................................................................................... 94
Performing Polling Immediately from the Device List.................................................................................94
View Polling Times....................................................................................................................................... 95
Notifying the Device Status by E-mail............................................................................................................ 96
Configuring the E-mail Server.....................................................................................................................97
Creating a Destination.................................................................................................................................97
Creating a Polling Notification Policy........................................................................................................ 98
Creating a Discovery Notification Policy................................................................................................ 100
2
Creating a Configuration Alert Policy......................................................................................................102
Managing the Device Settings......................................................................................................................104
Creating a Standard Device Preferences Template............................................................................... 105
Creating a Device-specific Preferences Template.................................................................................. 106
Updating the Firmware..................................................................................................................................108
Managing the SDK/J Platform..................................................................................................................... 110
Managing Device Applications....................................................................................................................111
Managing the Address Book........................................................................................................................114
Managing Device Logs................................................................................................................................. 116
Registering a Template to a Task..................................................................................................................118
Rebooting a Device....................................................................................................................................... 120
Managing the Power Status of Devices....................................................................................................... 122
Reinitializing Streamline NX Embedded Application................................................................................. 124
Managing the Streamline NX Embedded Settings..................................................................................... 126
Configuring the Login Screen of a Device...............................................................................................127
Configuring the Device Operations when Authenticating Users........................................................... 128
Configuring the Priority Order of User Authentication........................................................................... 128
Configuring the Display Method of Print Jobs.........................................................................................129
Managing the Streamline NX PC Client Settings........................................................................................ 131
Configuring PC Client Global Settings.................................................................................................... 131
Configuring PC Client Location Profiles................................................................................................... 131
Monitoring Devices Using the @Remote Function.......................................................................................133
Configuring the Connection Settings between @Remote Center and Delegation Servers................. 133
Selecting the Information to Be Sent to @Remote Center.......................................................................133
Registering Connector (Delegation Server) to the Center......................................................................134
Allowing the Information to be Sent to @Remote Center....................................................................... 134
Configuring the Method and Frequency to Send Information to @Remote Center............................. 134
Managing the Pricing Tables........................................................................................................................136
Creating a Pricing Table for Built-in Functions........................................................................................ 136
Creating a Pricing Table for Workflow....................................................................................................137
Distributing Printer Drivers............................................................................................................................. 138
Driver Distribution Workflow.................................................................................................................... 138
Uploading a Driver Package to the Repository...................................................................................... 139
3
Associating a Driver Package with a Device or Device Group.............................................................140
Enabling Driver Distribution...................................................................................................................... 142
Accessing the Driver Download Page..................................................................................................... 145
Using the Certificate Management Tool...................................................................................................... 147
Setup Summary for the Encrypted Communication Path........................................................................147
System Requirements of Certificate Management Tool..........................................................................148
Set the Configuration Options..................................................................................................................149
Downloading the Device List.................................................................................................................... 150
Confirming a Certificate............................................................................................................................151
Managing Certificates.............................................................................................................................. 153
Assign Certificates..................................................................................................................................... 154
Assigning an Application..........................................................................................................................156
SCEP Server Requirements....................................................................................................................... 156
SCEP Configuration Notes....................................................................................................................... 156
Using Active FTP.............................................................................................................................................158
Enabling Active FTP................................................................................................................................... 158
Specifying Port for Data Transfer............................................................................................................. 158
4. Managing Authentication Information
Managing the Authentication Settings......................................................................................................... 161
Configuring an External Authentication Server.......................................................................................162
Authentication Methods............................................................................................................................163
Specifying the Extended Security Functions............................................................................................ 163
Creating and Importing Users.......................................................................................................................165
Importing User Information from the LDAP Server.................................................................................. 165
Registering Local Users on the Management Console...........................................................................166
Managing Deleted Users..............................................................................................................................168
Managing User Roles and Privileges........................................................................................................... 169
Typical Use-case for User Roles Assignment.......................................................................................... 169
Creating a Custom Role............................................................................................................................175
Configuring Group Restrictions................................................................................................................ 176
Configuring Account Qualification.......................................................................................................... 178
Managing User Information......................................................................................................................... 181
Managing Groups.................................................................................................................................... 182
4
Managing Departments............................................................................................................................182
Managing Permissions..............................................................................................................................183
Managing Cost Centers............................................................................................................................184
Managing Card Information.................................................................................................................... 184
5. Managing Printing Functions
Overview of the Printing Functions............................................................................................................... 187
The Secure Printing Function.....................................................................................................................188
The Direct Printing Function.......................................................................................................................189
Device Direct Printing................................................................................................................................ 190
Print Rules................................................................................................................................................... 191
Client Accounting...................................................................................................................................... 192
Configuring Secure Printing.......................................................................................................................... 194
Features of Secure Printing Functions.......................................................................................................194
Differences between Server Secure Printing and Client Secure Printing...............................................196
Settings to Use Secure Printing................................................................................................................. 198
Managing Job List..................................................................................................................................... 201
Configuring Direct Printing............................................................................................................................ 203
Differences between Server Direct Printing, Client Direct Printing, and Device Direct Printing...........203
Configuring the Settings to Use Direct Printing........................................................................................204
Configuring Print Rules.................................................................................................................................. 207
Creating Print Rules................................................................................................................................... 208
Testing the Print Rules................................................................................................................................ 220
Changing a Print Rule................................................................................................................................222
Deleting a Print Rule.................................................................................................................................. 222
Adding a Printer............................................................................................................................................. 223
Supported Devices.................................................................................................................................... 223
Supported Printer Drivers..........................................................................................................................224
Defining a Shared Printer on a Delegation Server................................................................................. 225
6. Managing Document Delivery Functions
Overview of the Delivery Function............................................................................................................... 229
Overview of the Delivery Settings............................................................................................................ 230
Available Destination Connectors............................................................................................................232
Available Process Connectors..................................................................................................................234
5
Confirming the Usable Connectors..........................................................................................................236
Creating a Workflow.....................................................................................................................................237
Creating a New Workflow.......................................................................................................................237
Using the [Delivery Flow] Tab.................................................................................................................. 239
Creating a New Workflow by Copying an Existing Workflow............................................................ 244
Editing a Workflow................................................................................................................................... 244
Deleting a Workflow.................................................................................................................................245
Testing the Workflow................................................................................................................................ 245
Configuring the Properties of the Destination Connector........................................................................... 250
Send to Email............................................................................................................................................. 250
Send to Folder........................................................................................................................................... 251
Send to FTP................................................................................................................................................ 252
Send to Printer............................................................................................................................................253
Send to WebDAV......................................................................................................................................254
Send to SharePoint....................................................................................................................................255
Send to CMIS............................................................................................................................................ 257
Send to DocumentMall............................................................................................................................. 258
Send to Exchange (EWS)......................................................................................................................... 259
Send to RightFax........................................................................................................................................260
Send to Gmail............................................................................................................................................262
Send to Google Drive............................................................................................................................... 263
Send to Dropbox.......................................................................................................................................264
File and Folder Naming Conventions.......................................................................................................... 266
Specifying Metadata in File and Folder Names.....................................................................................266
Other File Naming Conventions.............................................................................................................. 269
Configuring the Properties of a Process Connector.................................................................................... 271
PDF Converter............................................................................................................................................272
Image Converter........................................................................................................................................275
Archiver...................................................................................................................................................... 281
OCR............................................................................................................................................................282
Section Specify.......................................................................................................................................... 283
Section Splitter........................................................................................................................................... 284
XML Transformer....................................................................................................................................... 287
6
Metadata Converter................................................................................................................................. 287
Metadata Replacement............................................................................................................................ 288
Image Correction...................................................................................................................................... 290
Barcode Separator/Index....................................................................................................................... 292
Zone OCR..................................................................................................................................................299
PDF Stamper.............................................................................................................................................. 300
Decision Point............................................................................................................................................ 302
Customizing the Settings on the Operation Screen of the Device............................................................. 305
Overview of the Settings Windows..........................................................................................................305
Operating in the Settings Windows.........................................................................................................308
Customizing the [Scan Settings]............................................................................................................... 311
Customizing [Scan Size]...........................................................................................................................313
Customizing the [OCR Scanned PDF] Settings....................................................................................... 317
Configuring Items in Metadata.....................................................................................................................319
Using the [Metadata] Tab........................................................................................................................ 319
Configuring the Notification Function.......................................................................................................... 326
Configuring Other Settings........................................................................................................................... 327
Creating a Shared Connector...................................................................................................................... 328
Creating a New Shared Connector........................................................................................................ 328
Editing a Shared Connector..................................................................................................................... 329
Deleting a Shared Connector...................................................................................................................329
Configuring Device Applications..................................................................................................................330
Adding Device Applications.....................................................................................................................330
Editing Device Applications......................................................................................................................330
Deleting Device Applications................................................................................................................... 331
Configuring a Workflow Profile....................................................................................................................332
Configuring a Workflow Profile by Input Source....................................................................................332
Changing a Workflow Profile...................................................................................................................339
Deleting a Workflow Profile..................................................................................................................... 340
Configuring a Profile Task.........................................................................................................................340
Delivering a Received Fax Document......................................................................................................342
Configuring Necessary Settings for Using Certain Connectors.................................................................344
Configuring the Metadata Database Connection..................................................................................344
7
Configuring a Replacement Table........................................................................................................... 345
Configuring the Zone OCR Form............................................................................................................. 349
Registering a PDF Stamp...........................................................................................................................356
Metadata........................................................................................................................................................359
Metadata XML...........................................................................................................................................360
Basic Metadata Elements and Corresponding Tag Names.................................................................. 361
Page Size Values.......................................................................................................................................368
Regular Expressions.................................................................................................................................. 369
Exposed Metadata of Destination Connectors.......................................................................................371
Managing Delivery Jobs............................................................................................................................... 377
Operating the Job Queue.........................................................................................................................379
Checking Scan History.................................................................................................................................. 381
7. Using RICOH Streamline NX on a Mobile Device
Functions Available on a Mobile Device.....................................................................................................383
Operating Environment................................................................................................................................. 385
Configure the Initial Settings of the RICOH Streamline NX Device Manager App................................. 386
Logging in to the RICOH Streamline NX Device Manager App............................................................... 387
Screen Configuration of the RICOH Streamline NX Device Manager App.............................................388
Home Screen............................................................................................................................................. 388
Select Group/Device List Screen.............................................................................................................389
Device Details Screen (Description/Status History/Details/Photos)................................................... 390
Settings Screen.......................................................................................................................................... 391
About Screen............................................................................................................................................. 391
Creating a Workflow.....................................................................................................................................393
Configuring a Workflow Profile Associated with a Mobile Device...................................................... 393
8. Managing Servers
Balancing the Workload among Servers.................................................................................................... 395
Configuring Load Balancing and Failover.............................................................................................. 395
Dividing Servers into Groups for Management......................................................................................396
Receiving Notifications from the Server.......................................................................................................398
Changing the IP Address of a Server or Device..........................................................................................399
Changing the IP Address of the Server....................................................................................................399
Changing the IP Address of a Device......................................................................................................400
8
Migrating the System to Different Hardware...............................................................................................401
Manage Delegation Servers.................................................................................................................... 402
Changing the Domain Name of a Network................................................................................................404
Stopping or Restarting Services....................................................................................................................406
Managing the System Capacity...................................................................................................................407
Managing the System Data......................................................................................................................408
Compressing the Database...................................................................................................................... 410
Formula for Calculating the Data Amount Stored in the Hard Disk Drive............................................ 411
Formula for Calculating the Database Capacity.................................................................................... 412
Enabling SSL.................................................................................................................................................. 415
Install SSL Certificate................................................................................................................................. 415
Installing an SSL Certificate for Delegation Server or MIE Server........................................................ 416
Disabling HTTP Connection...................................................................................................................... 417
Establishing SSL/TLS Connection between the Core Server and the External Database...................418
Disabling SSLv3 and SSLv2Hello Protocols............................................................................................419
9. Managing System Operation and Logs
Managing Tasks............................................................................................................................................ 423
Checking Scheduled Tasks....................................................................................................................... 423
Viewing the Task Log.................................................................................................................................424
Viewing System Operation Logs.................................................................................................................. 428
Viewing the System Log............................................................................................................................ 428
Viewing the Notifications Log...................................................................................................................430
Viewing the Audit Log............................................................................................................................... 431
Viewing the Report Log............................................................................................................................. 431
Viewing the Authentication Log................................................................................................................432
Filtering Log Data...................................................................................................................................... 433
Exporting Log Data................................................................................................................................... 434
Error Code List................................................................................................................................................435
Server-related Errors................................................................................................................................. 463
Troubleshooting............................................................................................................................................. 467
10. List of Setting Items
Device List.......................................................................................................................................................469
Groups....................................................................................................................................................... 469
9
Devices....................................................................................................................................................... 472
Discovery & Polling........................................................................................................................................473
Discovery................................................................................................................................................... 473
Polling.........................................................................................................................................................481
Error Polling............................................................................................................................................... 483
Access Profiles........................................................................................................................................... 486
Configuration................................................................................................................................................. 490
Configuration Templates...........................................................................................................................490
Configuration Tasks...................................................................................................................................513
Streamline NX Embedded Settings.......................................................................................................... 516
Streamline NX PC Client Settings ............................................................................................................527
System.............................................................................................................................................................535
Server Settings........................................................................................................................................... 535
Security.......................................................................................................................................................571
Notifications...............................................................................................................................................583
Logs............................................................................................................................................................ 590
Scheduled Tasks........................................................................................................................................ 591
Pricing Table.............................................................................................................................................. 592
External Print Systems................................................................................................................................594
Dashboards....................................................................................................................................................597
Workflow........................................................................................................................................................598
General...................................................................................................................................................... 598
Shared Connector Settings.......................................................................................................................610
Workflow Design.......................................................................................................................................611
Device Applications.................................................................................................................................. 620
Workflow Profile........................................................................................................................................621
Connector.................................................................................................................................................. 633
Print Rules................................................................................................................................................... 634
User Management.........................................................................................................................................635
Groups....................................................................................................................................................... 635
Departments...............................................................................................................................................636
Cost Centers...............................................................................................................................................637
Users...........................................................................................................................................................638
10
Permissions................................................................................................................................................. 644
Cards..........................................................................................................................................................646
Accounting Tasks.......................................................................................................................................646
Synchronization Tasks...............................................................................................................................649
Server Management......................................................................................................................................652
Server Group............................................................................................................................................. 652
Delegation Server Failover/Load Balancing Groups............................................................................654
CAC/PIV........................................................................................................................................................ 656
CAC/PIV Authentication Settings............................................................................................................ 656
CAC/PIV Scan Settings............................................................................................................................ 658
Reports............................................................................................................................................................662
@Remote.........................................................................................................................................................663
@Remote Settings...................................................................................................................................... 663
Task Permit................................................................................................................................................. 667
11. Appendix
Limitations....................................................................................................................................................... 669
Servers........................................................................................................................................................669
Devices....................................................................................................................................................... 672
Document Delivery.................................................................................................................................... 673
List of Device Preference Setting Items......................................................................................................... 675
General...................................................................................................................................................... 675
Date and Time........................................................................................................................................... 676
Smart Operation Panel............................................................................................................................. 677
Network Protocols.....................................................................................................................................679
TCP/IP........................................................................................................................................................681
SNMP.........................................................................................................................................................681
Administrator..............................................................................................................................................684
Email........................................................................................................................................................... 686
Authentication............................................................................................................................................ 688
Service and Consumables........................................................................................................................ 693
Printer..........................................................................................................................................................693
Security.......................................................................................................................................................698
Interfaces....................................................................................................................................................699
11
Device Functions........................................................................................................................................699
Web Browser NX...................................................................................................................................... 699
Setting Items on the Operation Screen of Devices......................................................................................700
[Destination] Tab....................................................................................................................................... 700
[Process] Tab............................................................................................................................................. 711
Setting Items in the Destination Connector Properties.................................................................................724
Send to Email............................................................................................................................................. 724
Send to Folder........................................................................................................................................... 731
Send to FTP................................................................................................................................................ 736
Send to Printer............................................................................................................................................739
Send to WebDAV......................................................................................................................................740
Send to SharePoint....................................................................................................................................744
Send to CMIS............................................................................................................................................ 753
Send to DocumentMall............................................................................................................................. 758
Send to Exchange..................................................................................................................................... 761
Send to RightFax........................................................................................................................................767
Send to Gmail............................................................................................................................................771
Send to Google Drive............................................................................................................................... 775
Send to Dropbox.......................................................................................................................................778
Setting Items in the Process Connector Properties.......................................................................................781
PDF Converter............................................................................................................................................781
Image Converter........................................................................................................................................782
Archiver...................................................................................................................................................... 783
OCR............................................................................................................................................................784
XML Transformer....................................................................................................................................... 784
Metadata Converter................................................................................................................................. 785
Metadata Replacement............................................................................................................................ 786
Barcode Separator/Index....................................................................................................................... 787
Zone OCR..................................................................................................................................................791
PDF Stamper.............................................................................................................................................. 792
Format of CSV Files....................................................................................................................................... 793
Format of a Device Information CSV File................................................................................................ 793
Format of a Device Group Information CSV File.................................................................................... 794
12
Format of a Discovery Range CSV File....................................................................................................795
Format of an Address Book CSV File.......................................................................................................797
Format of a Device Log CSV File............................................................................................................. 808
Format of a Local User CSV File...............................................................................................................823
Using Device Log Export Tool.......................................................................................................................826
Filtering the Log..........................................................................................................................................828
List of Communication Port Numbers (1)..................................................................................................... 830
Overview....................................................................................................................................................830
Discovery................................................................................................................................................... 833
Polling.........................................................................................................................................................835
Device-specific Preferences......................................................................................................................841
Standard Device Preferences................................................................................................................... 842
Address Book.............................................................................................................................................844
Power Mode.............................................................................................................................................. 845
Reboot Task............................................................................................................................................... 845
SDK/J Platform.......................................................................................................................................... 846
List of Communication Port Numbers (2)..................................................................................................... 849
Device Applications.................................................................................................................................. 849
Firmware Update.......................................................................................................................................852
Log Collection............................................................................................................................................853
SNMP Trap................................................................................................................................................ 854
Device Log (Jog Log, Access Log, Eco Log)............................................................................................854
Report......................................................................................................................................................... 855
Notifications...............................................................................................................................................856
Activation/Deactivation........................................................................................................................... 856
Usage Report Notification........................................................................................................................ 856
Common.....................................................................................................................................................857
Certificate Management Tool.................................................................................................................. 859
Printer Driver Packager NX.......................................................................................................................860
SLNX Application Common......................................................................................................................860
Scan............................................................................................................................................................861
Print............................................................................................................................................................. 863
@Remote.................................................................................................................................................... 868
13
• User management
• Log management
Print.
14
Symbols
[]
Important
Revision History
15
Terminology

Authentication
The devices (MFPs and laser printers) that are compatible with RICOH Streamline NX support user
authentication. The user must log in to the device when authentication is enabled by the
administrator.
Client computer
This is a computer other than a server that uses the RICOH Streamline NX system. It accesses the
Management Console using a web browser, manages printing using RICOH Streamline NX PC
Client, and manages USB-connected devices using USB Agent.
Workflow
A workflow is created by the system administrator and represents the flow of various processes that
are related to scanning and delivery of documents. The methods of conversion and delivery are
configured according to the document process requirements that are specified by the administrator.
For example, a user in the sales department can use the Send to Email function to send a proposal
document to a potential client via e-mail. Another user in the legal department can use the Send to
Folder function to keep a record of the communication data with a customer and store it in an
archive.
Core Server
RICOH Streamline NX consists of a Core Server and Delegation Servers. The Core Server is the
server at the center of the RICOH Streamline NX system. It manages the Delegation Servers.
Delegation Server
MIE Server
This server is required to use a mobile app and submitting a print job from a mobile device.
The MIE server connects to a Delegation Server and links with mobile devices.
RICOH Software Server
This refers to the server that is operated by RICOH and can be accessed via the Internet. From
RICOH Software Server, the user can download the suitable Device Application or SDK Platform
and install it on the device being used by the user.
Access account
This refers to the information required to allow or restrict access to the device. Depending on the
type of the account, a user ID and password are required. To manage devices in RICOH
Streamline NX, use the following access accounts:
16
• SNMP account: Use this account to search for a device or obtain information from a device.
• Device administrator account: Use this account to modify the configuration of a device.
• SDK account: Use this account to manage the software that is installed on a device.
Administrator
This refers to the administrator who configures the devices or manages the related information.
Depending on the device that is being used, there are different types of administrators, such as a
device administrator who configures the devices or a user administrator who manages the user
information. In this guide, these are all referred to as the “administrator” in general. Read the word
as the appropriate administrator according to the device in use or the configuration context.
Device
"devices".
To use the printing and document delivery functions of RICOH Streamline NX, select a Ricoh MFP
or printer. For a list of supported models, see "List of Supported Models and Functions",
Discovery
This function performs a search over a network for a device that matches the specified criteria and
registers the discovered device in RICOH Streamline NX.
Polling
This function obtains the information such as the device status and remaining amount of
consumables from the device that has been discovered over a network.
User
This refers to a user who uses the device to perform operations such as printing and scanning.
Smart Operation Panel is a 10.1-inch full-color touch panel which allows you to operate the
device by touching, flicking and dragging on the operation panel. For the models purchased in
Japan, it is called "MultiLink-Panel".
Streamline NX Embedded application
This refers to the RICOH Streamline NX specific embedded application.
Device Application
This refers to the Device Application except RICOH Streamline NX specific embedded application.
17
Trademarks
Gmail, Google Drive, G Suite, and Android are trademarks of Google Inc.
Dropbox is a trademark of Dropbox, Inc.
Entrust® is a trademark of Entrust, Inc.
Ethernet 241 is a trademark of RF IDeas, Inc.
LRS is a registered trademark of Levi, Ray & Shoup, Inc.
Microsoft, Windows, Windows Server, Windows Vista, Windows Phone, SharePoint, Office 365,
Internet Explorer, Excel, and SQL Server are either registered trademarks or trademarks of Microsoft
Corp. in the United States and/or other countries.
Netware, IPX, IPX/SPX, are trademarks of Novell Inc.
RightFax is a trademark of OpenText Corporation.
Thawte® is a trademark of Symantec Corporation or its affiliates in the U.S. and other countries.
VeriSignTM is a trademark of VeriSign, Inc.
• The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
18
• The product names of Windows Server 2019are as follows:
19
20
Introduction
Thank you for purchasing RICOH Streamline NX.
RICOH Streamline NX offers a total solution for secure and large-scale, integrated management of
devices. In addition to providing remote management of device settings, monitoring of devices, and
output of reports, RICOH Streamline NX can also expand the print and scan functionality of devices.
The expanded functionality of the devices can improve user convenience and administrator operation
efficiency for management cost savings. The RICOH Streamline NX system also offers the use of cards,
PINs, and other personal authentication functions to strengthen the security of devices and reduce the
risk of information leaks.
In addition, RICOH Streamline NX can be used to monitor and manage network devices. The system
can immediately detect a problem on a connected device located anywhere around the world to help
minimize downtime. In addition, the system can apply initial settings collectively and remotely on a large
scale to newly installed devices.
Administrators can manage all connected devices centrally through a unified web interface without
having to install special software to the client computer.
• @Remote is a system in which Ricoh manages your devices. Activation of a @Remote license can
further reduce internal device management costs.
• RICOH Streamline NX requires internet access to communicate with the RICOH Software Server to
obtain software and firmware updates and to the RICOH Activation Server to perform product
activation. If necessary for security purposes, you can restrict the use of RICOH Streamline NX so
that it does not access the internet beyond the firewall.
21
The RICOH Streamline NX system consists of servers, devices, and client computers. This section
describes an overview of the system and the workflow for starting operations.
2 3 4
DSW142
1. RICOH Streamline NX servers

There are three types of servers in this system: a Core Server, Delegation Servers, and MIE servers.
Core Server
This server is at the center of the RICOH Streamline NX system. The administrator accesses the Core
Server from a client computer to manage the entire system.
Delegation Server (DS)
These servers are managed by the Core Server. The Delegation Servers are directly responsible for all
processing related to the devices, including processing of print jobs, image conversion and delivery of
scanned documents, and processing of information obtained from the devices.
You can install a Delegation Server separately so as not to reside with other functions.
In addition, SLP enables the RICOH Streamline NX PC Client to detect Delegation Servers.
MIE server
This server is required to use a mobile app and submitting a print job from a mobile device. The MIE
server connects to a Delegation Server and links with mobile devices.
2. Managed devices
You can install the Device Applications to Ricoh devices only.
To ensure stronger security via user authentication and enable advanced printing and capturing functions,
install the Device Applications to compatible Ricoh devices.
22
• For a list of models that support the Device Applications, see page 24 "List of Supported Models and
Functions".
• For details, see page 111 "Managing Device Applications".
3. RICOH Streamline NX PC Client
Installing RICOH Streamline NX PC Client on a client computer enables the user to store secure print jobs to a
client computer and collect accounting information to the server.
4. FMAudit
If you select the FMAudit device monitoring engine option when installing the Delegation Server, you can
manage USB-connected devices.
• To print from a smart device, the PCL emulation must be supported on the printing device.
• The number of devices that can be processed by one Core Server or Delegation Server varies
depending on server performance and processing load. The following is a guide. For details,
contact your service representative.
• Core Server: A single Core Server can manage up to approx. 100,000 devices, and up to
250 Delegation Servers.
• Delegation Server: Each Delegation Server can perform processing for the following number
of devices:
• Polling: approximately 10,000 devices
• Device management: 5,000 devices
• Capturing and printing: 1,000 devices
23
List of Supported Models and Functions
RICOH Streamline NX identifies devices by MAC address, serial number, and vendor name (converted
from model name). Detected devices are displayed on the device list with an icon according to the type
of device. For the relationship between the device icons and the supported functions, see the tables
below.
Type of Device Device Icon Supported Functions
RICOH Device • Device monitoring, device

(2012 models and later) configuration management*1
• Device authentication*2
• Secure printing using Device
Application*2
RICOH Device • Document scanning using Device
(2007-2011 models) Application*2, *3
• Direct printing
• Client Accounting printing
RICOH device
(2000-2006 models)
RICOH GelJet device • Device monitoring*1

• Secure printing using mobile app
Other RICOH device
• Direct printing
RICOH device • Client Accounting printing
(Model with external controller)
Non-RICOH device
• Device monitoring*1
USB-connected device • Direct printing
• Client Accounting printing
*1 For details on supported functions, see the table below.

*2 Devices with SDK-J are supported.
*3 "RICOH Device (2007-2011 models)" only supports SMBv1 for the Send to Folder connector in a workflow
whose job processing location is [On Device].
24
• Depending on the models, you may not be able to use some functions listed in the "Supported
Functions" column. For details, contact a RICOH service representative.
Functions Supporting Device Monitoring and Device Configuration Management

• Discovery
• Get basic information of device
• Counter Polling
• Detailed Counter Polling
RICOH device
• Detailed User Counter Polling
(2012 models and later)
• Basic device settings
• Advanced device settings
• Address book settings
• Energy saver mode settings
• Discovery
• Counter Polling
RICOH device • Detailed counter
(2007-2011 models) • User counter
• Basic device settings
• Address book settings
• Energy saver mode settings
• Discovery
RICOH MFP • Get basic information of device
(2000-2006 models) • Counter Polling
• Detailed counter
• Discovery
RICOH GelJet device
(partial support)
25
• Discovery
Other RICOH device
(partial support)
• Discovery
RICOH device (model with external • Get basic information of device
controller) (partial support)
• Counter Polling (partial support)
• Discovery
Non-RICOH device
(partial support)
• Detailed counter (partial support)
26
List of Licenses and Functions
To use the RICOH Streamline NX functions, you must purchase a license. Choose from the base license
(required) for use of the basic functions or the advanced license (optional) for activation of other
functions. Purchase and activate the license to best suit your needs.
• In addition to a base or advanced license, you are also required to have a maintenance service
license with an annual subscription.
List of Licenses
The tables below show the supported system functions according to the license type.
• Base License
License Type Supported Functions License Unit
• Device List
• System Setup
• Discovery
Base Device
• Report
• Dashboard
• Driver distribution (Basic)
• Advanced License
• Direct printing
Print Management Device
• Secure printing
• Document scanning and

Scan & Capture Device delivery Device
• Destination Connectors
Scan & Capture Input • Monitor Folder

Core server
Connector • Mobile
Scan & Capture Process • Barcode Separator/Index

Core server
Connector • Zone OCR
27
• Print rules
RICOH Streamline NX PC • Secure printing
Client computer
Client • Delegation printing
• Client Accounting
@Remote Connector • @Remote service Device
• Driver distribution
Driver Distribution User
(Advanced)
• SLNX Management
Extended Item Setting Device
Extension
• All functions except for those

enabled by the "@Remote
Trial Unlimited
Connector" and "Extend Item
Settings" licenses
• Bug fix
Maintenance and Service • Update installation Unlimited
• Major migration
• CAC/PIV card
CAC-PIV Device
authentication
Supported Functions Reference

For details on the system functions that can be activated with the base and advanced licenses, see
the reference pages below.
Device List page 55 "Managing Devices"
System Setup page 535 "Server Settings"
Discovery page 78 "Adding a Device to the Device List"
Report page 662 "Reports"
Dashboard page 597 "Dashboards"
Direct printing page 190 "Device Direct Printing"
Secure printing page 188 "The Secure Printing Function"
28
page 229 "Managing Document Delivery

Document scanning and delivery
Functions"
Destination Connectors page 232 "Available Destination Connectors"
page 194 "Features of Secure Printing

Monitor Folder
Functions"
All Process Connectors page 234 "Available Process Connectors"
Print rules page 207 "Configuring Print Rules"
page 194 "Features of Secure Printing

Delegation printing
Functions"
Client Accounting page 192 "Client Accounting"
page 133 "Monitoring Devices Using the

@Remote service
@Remote Function"
Driver distribution page 138 "Distributing Printer Drivers"
Advanced device settings page 104 "Managing the Device Settings"
29
30
1. Workflow
RICOH Streamline NX is an integrated management system comprising servers and devices. With
RICOH Streamline NX, you can monitor and manage devices, scan and deliver documents, and use
advanced printing functions to manage information and costs securely in a network environment.
Workflow for Configuring the Initial Settings

After the installation of RICOH Streamline NX is completed, configure the basic system settings as shown
below.
1. Activating RICOH Streamline NX
Use the product keys of RICOH Streamline NX to activate the product. The activation can be
performed either online or offline.
• For details, see “Activating RICOH Streamline NX”, Installation Guide.
2. page 162 "Configuring an External Authentication Server"
Configure the authentication profile to communicate with the external LDAP or Kerberos
database. This allows the creation, synchronization, and group searches of external user
accounts in the database.
3. page 169 "Managing User Roles and Privileges"
To ensure efficient operations of a large-scale system, assign each user an appropriate role and
limit the operations the user can perform according to his or her job duties. For example, the
Device Admin role can read and write all information related to a device, but the Report User
role can only generate and display reports.
Use roles and privileges to configure which functions of RICOH Streamline NX each user can
access.
4. Specifying the Destination E-mail Address of Notifications
Register the destination e-mail addresses for delivery of notification messages.
• For details, see page 552 "Email Address".
31
1. Workflow
5. Configuring the Network Settings
Configure the proxy server, SSL communication, e-mail server, recipients of the system warnings,
and FTP/SFTP service.
• For details about the setting items, see page 539 "Networking".
6. Configuring the Management Settings of the System Data
Configure the settings related to system data storage such as the data storage period,
notification when the available space is low, and grace period before data is deleted.
• For details about the setting items, see page 544 "System Data Management".
• By using the Configuration Wizard, you can display each configuration screen from the
Management Console. For details about the Configuration Wizard, see page 50 "Screen
Configuration of the Management Console".
32
Device Management Function Workflow

Monitoring the Device Status
With RICOH Streamline NX, you can monitor the status of devices over a network. You can obtain
information such as the current device status, various logs, and the remaining amount of consumables
from the devices that are being monitored.
You can also receive a notification via e-mail and have a program executed if a device error occurs or
a device status changes. In addition, you can collect logs of these events.
DS DS DS
E-mail
Core
DSW101
1. page 73 "Organizing the Device List"
Configure the access account to enable RICOH Streamline NX to obtain information from
devices or apply settings to devices. Use the access account that is registered to RICOH
Streamline NX to search for devices in a network and then add the discovered devices to the
device list.
33
1. Workflow
2. page 78 "Adding a Device to the Device List"
Devices are automatically grouped by IP address, host name, manufacturer, or model. You can
also organize devices into categories or groups manually, such as by floor or department.
Group devices by the installation locations or organizational units for easier device
management.
3. page 91 "Checking the Device Status"
By obtaining the device information and monitoring devices regularly, you can track the device
status and be notified when errors occur and when the amount of consumables is low.
4. page 96 "Notifying the Device Status by E-mail"
You can receive a notification by e-mail when the status of a device changes or any new device
is detected.
5. page 116 "Managing Device Logs"
The device logs are collected for tracking and understanding the operational status of the
devices.
6. page 122 "Managing the Power Status of Devices"
You can change the energy saver mode of a device according to a configured schedule. For
example, you can configure a schedule on a device to enter the energy saver mode at 7:00 PM
every night and recover from the energy saver mode at 6:00 AM every morning.
Managing the Address Book and Settings of Devices in a Batch
When adding a new device, you must configure the address book, network, paper, printer and other
settings. On standalone devices, you would have to use Web Image Monitor or the device operation
screen to configure each of the settings.
With RICOH Streamline NX, you can apply the required operational settings to multiple devices. For
example, when multiple devices are added at various locations, the company headquarters in charge of
managing the devices can apply the settings for all devices over the network at the same time. This
enables quick and efficient device management.
34
Core DS
DSW143
1. Creating a Template
A template is a standard file that contains the setting values to be applied to a device. There are
several types of templates each with a different purpose. For details, see the following:
page 104 "Managing the Device Settings"
page 108 "Updating the Firmware"
page 114 "Managing the Address Book"
page 116 "Managing Device Logs"
2. page 118 "Registering a Template to a Task"
Register the schedule, method, and target device to which to apply the created template as tasks.
A template can be executed only after it is registered as a task. There are several types of tasks
each with a different purpose. For details, see the following:
• page 118 "Registering a Template to a Task"
Managing the Embedded Functions of the Device
Use RICOH Streamline NX to manage the applications used for advanced device functions. Upload the
Device Applications to the RICOH Streamline NX server, and then install them on a device, or
download the latest version of an application from the server and update the applications on the device.
35
1. Workflow
DS Core
DSW144
1. Creating a Template
A template is a standard file that contains the setting values to be applied to a device. Specify the
type of extended application to be applied to the device and the method of obtaining the Device
Applications. For details, see the following:
• page 111 "Managing Device Applications"
• page 110 "Managing the SDK/J Platform"
2. page 118 "Registering a Template to a Task"
Register the schedule, method, and target device to which to apply the created template as tasks.
A template can be executed only after it is registered as a task. There are several types of tasks
each with a different purpose. For details, see the following:
• Configuration templates are very effective when used in combination with discovery tasks. For
example, if you run a scheduled task that discovers new devices, then run a task that automatically
moves the new devices to a particular category or group (based upon defined characteristics), you
can then run a task that automatically applies a Standard Device Preferences template to the
discovered devices. The template can contain location-specific information such as SMTP server
address, LDAP server address and global fleet-specific settings. The template can also contain
device function settings (print, scan, fax, copy), etc.
36
Installing a New Device or Relocating/Replacing a Device
This section describes the workflow for installing new devices or relocating or replacing existing devices.
• When replacing an old device with a new one, perform the operation described in "Disposing of a
Device", and then "Installing a New Device".
Installing a new device
1. Connecting the Device to the Network
Specify the IP address of the device and connect the device to the hub using an Ethernet cable so
that RICOH Streamline NX can detect the device.
For details, see the operation manual of the device, or contact a RICOH service representative.
2. page 78 "Adding a Device to the Device List"
Configure the access account to enable RICOH Streamline NX to obtain information from
devices or apply settings to devices. Use the access account that is registered to RICOH
Streamline NX to search for devices in a network and then add the discovered devices to the
device list.
3. Installing Streamline NX Embedded Applications on the Device
Create a task for Streamline NX Embedded Applications.

The template for installing Streamline NX Embedded Applications is preset in the system. Register
the template and perform the task.
For details, see page 118 "Registering a Template to a Task".
4. Confirming the Device Operations
Make sure that you can log in to the device from the control panel of the device. As necessary,
make sure that the printing and document delivery functions work as intended.
37
1. Workflow
Relocating the device
1. Changing the IP Address of a Device
If it is necessary to change the IP address of the device on relocating, change the IP address from
the control panel of the device after relocation is conducted.
For details, see page 399 "Changing the IP Address of a Server or Device", or contact a
RICOH service representative.
2. Registering the New IP Address of the Device in the System
In the device list on the Management Console, perform Discovery or edit the IP address to
register the new IP address of the device. For details, see the following:
• page 79 "Searching for Devices"
• page 82 "Adding a Device to the Device List"
3. Confirming the Device Operations
Make sure that you can log in to the device from the control panel of the device. As necessary,
make sure that the printing and document delivery functions work as intended.
Disposing of a device
• Streamline NX Embedded Application license is disabled and can be used on another device only
when the Device Application is uninstalled using the following procedure. The license becomes
invalid when the Device Application is uninstalled from Web Image Monitor or the device
operation panel.
1. Preparing to Uninstall Streamline NX Embedded Applications
Create a template to uninstall Streamline NX Embedded Applications.

For details, see page 111 "Managing Device Applications".
2. Uninstalling Streamline NX Embedded Applications
Create a task for the template created in Step 1 and execute the task against the device to be
deleted.
For details, see page 118 "Registering a Template to a Task".
38
3. page 84 "Deleting a Device from the Device List"
Delete the device from the device list on the Management Console.
4. Disposing of a Device
Dispose of the device according to the procedure specified in laws or regulations or follow the
necessary procedures for recycling. For details, contact a RICOH service representative.
Using the @Remote Function
@Remote is an optional function that connects to @Remote Center via the Internet and monitors the status
of devices on a network in real-time.
HTTPS HTTP(s)
RICOH Core
Software Server
SNMP
HTTP(s)
(s)FTP
DS DS
@Remote
DSW108
1. Use the advanced license product key to activate the @Remote function
Use the product key of the advanced license to activate the @Remote function. Perform the
activation either online or offline.
• For details about activating the product, see “Activating RICOH Streamline NX”,
Installation Guide.
39
1. Workflow
2. page 133 "Configuring the Connection Settings between @Remote Center and
Delegation Servers"
Configure the settings for connecting to @Remote center.
3. page 133 "Selecting the Information to Be Sent to @Remote Center"
Select the information to be transmitted to @Remote center.
4. page 134 "Configuring the Method and Frequency to Send Information to @Remote
Center"
Configure the method for transmitting the device list information to @Remote center and the
update interval.
Managing the Users
All functions in RICOH Streamline NX use authentication to identify the user. By properly configuring the
user authentication function, you can better manage the operational cost of the devices and improve
your business efficiency.
For example, you can set the limit on the number of color prints or prohibit use of the scanner function,
thereby reducing print costs and preventing the risk of information leaks.
1. page 165 "Creating and Importing Users"
It is necessary to connect to the external server using LDAP or Kerberos protocol to manage users
in an external server.
In addition, you can create local user accounts when local authentication is available.
2. page 181 "Managing User Information"
Associate the items that are required for operating the system, such as the group, department,
and card information, with each user.
40
Monitoring Devices with a Mobile App
RICOH Streamline NX has a device management application for iOS, Android, and Windows Phone.
The RICOH Streamline NX Device Manager app can be downloaded from the app store. With the
device manager app, the administrator can search for devices and monitor the device status (device
errors, out of toner, out of paper). The mobile app can also be used to register photos taken by the
camera in the device properties. The device management app also supports SSL to ensure secure
communication with devices.
DS Core
DSW106
• Before starting to use the mobile app, be sure to register devices using the workflow described in
page 33 "Monitoring the Device Status".
1. page 386 "Configure the Initial Settings of the RICOH Streamline NX Device
Manager App"
Start the mobile app and configure the initial settings such as the destination server and port
number.
2. page 387 "Logging in to the RICOH Streamline NX Device Manager App"
Log in to a device from the mobile app, and check the device status.
41
1. Workflow
Document Delivery Function Workflow

This section describes the workflow to set up the system so that users can use the document delivery
function.
Sending Scanned Documents and Received Faxes over a Network
You can deliver to a specified destination the document that has been a scanned document or a
received fax on a device. You can also convert documents to image, PDF, Word, and Excel files, and
send them by e-mail, and store to a shared folder. Use these functions for the following:
• Streamlining the operational workflow for improved productivity
• Digitizing paper documents and sending them over a network to promote paperless operations,
and thereby reducing paper consumption and storage costs
• Digitizing documents to distribute important information immediately
1. Using the Advanced License for Activation
Activate the software with a Capture License to enable scanning and delivery functions. This can
be done online or offline.
• For details about how to activate RICOH Streamline NX, see "Activating RICOH Streamline
NX”, Installation Guide.
2. page 237 "Creating a Workflow"
Configure the methods for delivering scanned documents and converting images, and save the
settings as a workflow.
3. page 330 "Configuring Device Applications"
Configure the items to be displayed on the operation screen of the device.
4. page 332 "Configuring a Workflow Profile"
Create a workflow profile that associates a workflow with a device or Monitor Folder.
5. page 340 "Configuring a Profile Task"
Configure a schedule for syncing the configured workflow profile with a device or Delegation
Server.
42
Document Delivery Function Workflow
Sending Photos Taken with the Camera from a Mobile Device
Use the user-based mobile app to send images taken with a camera on a mobile device to the server.
For example, you can share photos of notes written on a whiteboard in a meeting or share photos from
a business trip to ensure more accurate information sharing.
DS Core
DSW145
1. Confirming the capture function configuration
To use the mobile app, activate the capture function and create workflows. Make sure that Steps
1 and 2 of page 42 "Sending Scanned Documents and Received Faxes over a Network" are
completed.
• Create a mobile workflow as necessary.

2. page 393 "Configuring a Workflow Profile Associated with a Mobile Device"
To use the delivery function or printing function for secure print documents on a mobile device,
create a workflow in the Management Console, and then configure a workflow profile that
associates the workflow with a mobile device.
3. page 340 "Configuring a Profile Task"
Configure the schedule for syncing the configured workflow profile with Delegation Servers.
43
1. Workflow
Print Function Workflow

Enhanced Security and Convenience of Printer Function
When the RICOH Streamline NX server is linked with devices, the user can manage documents to be
printed on the server, and the administrator manages the print function of the devices. For example, the
administrator can configure the print function to only allow printing of monochrome prints or to store
documents on the server and allow printing to be performed from a remote location. In addition,
integrating the management of logs and histories related to print jobs can help in analyzing print costs
and creating statistical data.
For an overview of the print function, see page 187 "Overview of the Printing Functions".
Print Functions of RICOH Streamline NX
The following types of print functions are available in RICOH Streamline NX:
• Print Rules Function
• Secure Print Function
• Direct Print Function
• Client Direct Print Function
Secure Print Function
The Secure Print Function allows only identified users to perform secure printing from devices that
have Embedded Client installed.
Activate the software with a Print License to enable printing functions. This can be done
online or offline.
• Once you activate the license for the print function, all print functions are enabled.
Installation Guide.
2. Checking the Types of Secure Print
View the special features and the available types of Secure Print. Two types of Secure Print
are available: Server Secure Print and Client Secure Print. For details, see page 194
"Configuring Secure Printing".
44
3. page 198 "Settings to Use Secure Printing"
Check the settings that are required to use the Server Secure Print and Client Secure Print
functions.
Direct Print Function

When a user sends a print job, authentication and application of the print rules are performed on
the Delegation Server or client computer with RICOH Streamline NX PC Client, and the job is
immediately printed from the specified device.
online or offline.
Installation Guide.
2. Checking the Types of Direct Printing
Three types of direct printing are available: Server Direct Print, Client Direct Print and
Device Direct Print. For details, see page 203 "Configuring Direct Printing".
3. page 204 "Configuring the Settings to Use Direct Printing"
Check the settings that are required to use the Direct Print function.
Device Direct Printing Function

With the device direct printing function, a user can send a print job from a computer to a device
and have it printed without going through the Delegation Server. You can print documents only if
the printer driver for the device is installed on your computer, and there is no need to install RICOH
Print Rules Function
In the Print Rules function, the administrator creates print rules in advance according to the
operation purpose, and when the user performs printing, the settings specified in the print rules are
automatically applied.
45
1. Workflow
online or offline.
Installation Guide.
2. page 207 "Configuring Print Rules"
Confirm the details of Print Rules Function.
3. page 208 "Creating Print Rules"
Create the print rules such as the criteria and actions to be applied to print jobs and the
target users.
Enabling the Mobile App for Print Functions
Use the mobile app to print or view print jobs stored in the server. You can release print jobs to a printer
without having to log on at the device.
001 101
002 102
Core
DS
DSW105
46
1. page 386 "Configure the Initial Settings of the RICOH Streamline NX Device
Manager App"
Configure the user name and password to log in to the server.
• For details, see “Configuring the Default Settings of the RICOH Streamline NX Mobile
App”, User's Guide.
47
1. Workflow
48
2. How to Use the Management
Console
Use a web browser application to display the Management Console of RICOH Streamline NX.
Logging In to the Management Console

Use the Management Console to obtain the status of monitored devices, change the device settings, and
perform all other operations for the entire system.
1. In a web browser, access the URL shown below and display the login screen.
• When SSL is not used
http://(IP-address-or-hostname-of-Core-Server):(port-number)/index.html
• When SSL is used
https://(IP-address-or-hostname-of-Core-Server):(port-number)/index.html
2. Select a [Profile].
To log in as a local user, select [Default (Internal)].
To login as an externally identified user registered to an LDAP server or other server, select the
authentication profile for connecting to an external authentication server.
3. Enter the user name and password.
Use the correct case in the password.
4. Select the language to be displayed on the screen.
5. Click [Login].
• The Management Console is designed to meet the needs of various system personnel. For
example, the appropriate permission to allow use of only the required functions can be assigned to
various people in charge including the system administrator, field superintendent in need of reports,
and person in charge of issuing guest accounts.
• For roles that can be configured in the Management Console, see page 169 "Managing User
Roles and Privileges".
49
Screen Configuration of the Management

Console
This describes the basic configuration of the screen in the Management Console using the device list
screen as an example.
2
DSW601
1. Navigation tree
The navigation tree is divided into different functions. To display a detailed item in tree view, click a category
title.
2. Configuration Wizard
Click the configuration wizard to display the links to various setting screens. You can configure the settings for
different purposes by following the instructions on the screen.
3. Tab area
To add a new tab and display the operation screen, click a detailed item in the navigation tree. Click tabs to
switch between different operation screens. To close multiple tabs at once, right-click a tab and select [Close
All but Current] or [Close All].
4. List area
Various lists such as the device list and task list are displayed above the tab area. Various icons are displayed
in the toolbar in the list area. Use these icons to perform operations such as creating a new setting item or
importing/exporting the setting items. The displayed icons may differ depending on the function.
5. Properties area
When an item is selected in the list area, detailed information of that item is displayed below the tab area. Use
the properties area to configure the settings of the item.
Click the title bar of the properties area to open or close the area. Drag the title bar to change the size (height)
of the area.
50
Screen Configuration of the Management Console
Bookmarks and Page Navigation
As a browser-based application, RICOH Streamline NX offers the ability to bookmark particular pages
that you use often. Navigate to a tab that you want to bookmark, and use your browser’s bookmark
feature to bookmark the tab. If you log out of RICOH Streamline NX and then load the bookmark, you
must enter your credentials on the log in screen, after which the browser will load the bookmarked tab.
You can also use the browser’s forward and back buttons to page through the tabs you have loaded
previously.
Time and Time zones
Within RICOH Streamline NX, time is handled in different ways based on the following:
• All times for device activity stored in the Core Server database is reported in the Core Server’s
local time.
• Time displayed in the RICOH Streamline NX management interface is based on the browser
settings.
• Tasks are run according to the Delegation Server’s local time. If you create a task that will be
applied to all devices, and the devices are managed by two different Delegation Servers, the task
will run at different times if the servers are in different time zones.
Changing Your Password
You can change your password for local user accounts only. If your user account is managed by LDAP
or Kerberos, you cannot change your password within RICOH Streamline NX. Follow these instructions
if logging in with a local account only.
1. Click the user name at the top right of the Management Console.
2. Click [Change Password].
3. Enter the current password and a new password in the dialog box that appears, and then
click [OK].
51
Changing the Display Settings

Specify the country where the product is used, the custom properties, and the display format of the date
and time in the display settings of the Management Console.
• For details about the setting items, see page 536 "Display".
Changing the Default Country Setting
The region setting of the operating system installed on the Core Server is set by default as the country
setting in the Management Console. When the system is being operated in more than one country, it is
recommended to specify the country where the number of the devices to be managed is the largest for
the default setting. The country information is requested in the following cases:
Activating the License
Activation must be performed after the country setting has been configured correctly to the target
country.
Using RICOH Software Server
To obtain the list of Device Applications from RICOH Software Server, the country setting in the
template must be configured correctly.
Also, the correct country information is required to activate Device Applications.
1. Click the following items in the navigation tree to open the [Display] tab.
[System] [Server Settings] [Display]
2. In [Country Setting], select a country.

3. Click [Save].
Configuring the Custom Properties
Configure Custom Properties to save device specific information as a device property. For example, you
can create an item name such as control number or asset number and save the value of the created item
on each device.
• The custom properties are displayed on the [Optional Properties] tab in [Device Properties]. To
configure a value in the Custom Properties, select a device in the device list, and then click
[Optional Properties] [Custom Property].
• A device administrator can enter the actual values for each device in the custom fields.
52
Changing the Display Settings
1. Click the following items in the navigation tree to open the [Display] tab.
[System] [Server Settings] [Display]
2. In [Custom Property 1], enter an item name.

You can configure up to 10 custom properties.
3. Click [Save].
53
54
3. Managing Devices
To manage a device, first search for the device on the network and register the discovered device in the
Device List.
Once you register a device in the Device List, you can then obtain the status information, configure the
settings, and install Device Applications.
Once a device is registered in the Device List, operations such as obtaining the status information,
configuring the settings, or installing Device Applications can be performed.
Viewing the Device List

This section describes the icons displayed in the device list and the items in the device properties.
• For details about registering devices in the device list, see page 78 "Adding a Device to the
Device List".
• For details about obtaining the device status, see page 91 "Checking the Device Status".
• Only the devices within the screen display range are read from the server and displayed in the
device list. When you use the scroll bar to scroll through the list quickly, the devices being scrolled
through are not read from the server, and they cannot be displayed.
Icons Displayed in the Device List
All operation icons and device icons displayed in the device list are described in the tables as shown
below. Some operation icons may not be displayed depending on the function.
55
3. Managing Devices
Operation icons
Icon Description
Displays the following menu items in the device list:

• Add Device: Adds a device to the list.
See page 82 "Adding a Device to the Device List".
• Move Devices to New Delegation Server: Changes the Delegation
Server assigned to the device. This operation is available only when
multiple Delegation Servers are installed.
• Delete: Deletes a device from the list.
See page 84 "Deleting a Device from the Device List".
• Ignore Devices: Hides the device in the list.
• Notifications: Displays the notification settings applied to the device.
• Request Polling: Obtains the status of the selected device.
• User Counter: Displays the user counter of the selected device.
• History: Displays the status and counter history of the selected device.
56
Icon Description
• When the following functions are performed, users assigned a user codes between 90000000
and 90000019 displayed on [User Counter] are treated as temporary users registered to the
device address book by RICOH Streamline NX:
• Secure Printing from devices installed with the Streamline NX Embedded Application.
• Server Direct Printing
• Client Direct Printing
• The following are not moved to a new Delegation Server when [Move Devices to New
Delegation Server] is executed:
• Scan history
• Scan jobs
• Print jobs
• Device Job Log
• Device Access Log
• After executing [Move Devices to New Delegation Server], it is necessary to uninstall and re-
install Streamline NX Embedded Application on devices if the old Delegation Server is
eliminated and does not belong to any group in [Delegation Server Failover/Load Balancing
Groups].
• These users can be safely deleted while the device address book is being configured.
When any of the above functions are performed after the users are deleted, the user codes
between 90000000 and 90000019 are automatically registered again.
• Select (Delete) to exclude the machine from the output report. When you are using the report
function, select (Ignore Devices) instead of (Delete). Also, the machine with (Ignore
Devices) that is selected will not be counted as a machine that is managed under Basic license.
• Select (Delete) to reduce the size of the database. However, the machine with (Delete)
that is selected will be excluded from the output report.
Adds the device in the device list. It also deletes the device registered in the
device list.
For details about adding or deleting devices, see page 82 "Adding a
Device to the Device List" or page 84 "Deleting a Device from the Device
List".
Saves the edited device information.
57
3. Managing Devices
Icon Description
Hides the devices to be temporarily excluded from the subject of

management. The hidden devices can be displayed again from the right-click
menu of the navigation tree.
Changes the Delegation Server assigned to the device. This operation is

available only when multiple Delegation Servers are installed.
Displays the current location of the device on a map. This operation is

available only when the map information is registered to the device.
Saves and enables selection of the current view setting of the list.
• Save: Saves the following settings as a view. You can register up to
five views.
• Sort order
• Column width
• Displayed columns
• Fixed column
• Calculated column
• Column display items
• Sorting status of each column
• Save as: Saves the view as new.
• Delete: Deletes a registered view.
To switch to a different view, select a registered view in the list.
Exports or imports the list information as a CSV file.

Up to 5000 devices can be imported at one time. The device properties such
as the display name and device installation date can also be specified. For
details, see page 793 "Format of a Device Information CSV File".
Updates the list information.
Filters the list information. Click this to display the input/select area above the
item name in the list. Select or enter the search key and click on the right
side of the input area or press the Enter key to display the corresponding
address book.
Displays the help contents explaining the setting item and how to perform
operations on the displayed screen.
58
• For details about the column operation and map function, see page 85 "Customizing the Device
List Display".
Device icons
Icon Description
Ricoh Digital Full Color MFP*
Ricoh Digital Monochrome MFP*
Ricoh Color Laser Printer*
Ricoh Monochrome Laser Printer*
Ricoh GELJET Printer MFP
Ricoh GELJET Printer
Other-Ricoh color/monochrome MFP or printer
Non-Ricoh color/monochrome MFP or printer
USB-connected device
* The displayed device icon differs depending on the device used.
Device Properties
The items that are displayed vary depending on the device.
Main Properties
This displays the device information obtained via polling.

• Device Name
Displays the name of the device. Change this item as needed. The old device name is retained even
after the device is detected again by discovery.
• Date Installed
Displays the installation date and time of the device. Change this item as needed.
• Address
Displays the IP address or host name of the device. Change this item as needed.
• Date Registered
59
3. Managing Devices
Displays the date and time the device was registered in the list.
• Registered by
Displays the login user name if the device was registered manually. Displays the Delegation Server
name if the device was registered by discovery.
• Model Name
• IP Address
• Host Name
• Subnet Mask
• Vendor Name
• IPv6 Address
• Serial Number
• MAC Address
• WIM Location
Displays the install location specified in the device.
• Comment
Displays the comment specified in the device.
• PPM
Displays the number of pages that can be printed per minute.
• Total Memory
• Status Poll Time
• NetWare Print Server
• Other Poll Time
• NetWare: Operation Mode
• User Counter Poll Time
• DS Free Space
• Counter Poll Time
• Document Server Capacity
• Supply Poll Time
• DOSS Last Auto Delete Date
• Detailed Counter Poll Time
• DOSS Auto Delete Enabled
• DOSS Auto Delete Method
• DOSS Auto Delete Count
60
• HDD Encryption
• Last Communication Time
• Last Received Time of Device Job Log
• Last Received Time of Device Access Log
• Last Received Time of Device Eco Log
• Disable DMNX Management Extension for Configuration Templates
The setting items marked with a dagger mark can no longer be read or written when this check box
is selected. Also, the device properties that are related to DOSS cannot be obtained on some
devices.
• Display Message
Enter the message to be displayed on the operation screen of the device.
• Device Type
• Operation Panel
Displays "Smart" or "Standard" depending on the type of the selected device. When the
information cannot be obtained from the device, this item is left blank.
• SOP: Interface Settings
• SOP: Wi-Fi Connection
• For Ricoh MFPs and printers, the contents configured in Web Image Monitor are displayed in
"WIM Location" and "Comment".
• The last communication time is updated when a poll or task is successfully completed.
Status Details
This displays the detailed device status. Select one of the following tabs to view each status: [Printer
Status], [Paper Tray], [Toner/Ink], and [Output Tray].
Printer status
Displays the status of the printer function. To display detailed information, place the mouse cursor
over the icon. When more than one status has occurred at the same time, the status with higher
priority is displayed.
In the table shown below, the icons are described in the order of higher priority.
Icon System Printer Copier Fax Scanner Description
The device is not

responding.
61
3. Managing Devices
N/A A service code has

occurred.
N/A N/A N/A N/A Replace or replenish the

consumable.
N/A The toner/ink has run out.
N/A A paper jam has occurred.
N/A Paper has run out.
N/A N/A N/A Maintenance is in process.
N/A N/A N/A A fax communication error

has occurred.
N/A A paper jam has occurred in

the ADF.
A cover is open.
An error has occurred.
N/A N/A N/A N/A Access violation has been

detected.
N/A N/A N/A N/A The device is offline.
N/A N/A The device is warming up.
N/A The device is busy.
N/A N/A The toner/ink is almost

empty.
N/A N/A N/A N/A The paper is almost empty.
N/A Caution.
N/A The device is in Energy

Saver Mode.
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The device is ready to use.
Input Tray
This displays the paper tray types and the paper orientation, size, type, and amount of remaining
paper for each tray.
: Indicates the paper orientation in relation to the paper feed direction.
Paper tray icon Paper role icon Description
Paper has run out.
0–20%*
20–40%
40–60%
60–80%
80–100%
* "20 %” is the default value for a device. The actual threshold varies depending on the device.
Toner/Ink
This displays the colors of the toner/inks and the remaining amount of each toner/ink. For devices
that do not support the detection of the remaining amount of toner/ink and for some monochrome
MFPs, this item may be displayed as “Unknown”.
The remaining amount of toner/ink indicated by the indicator is shown below. The color of the
indicator is the same as that of the corresponding toner/ink. Black is used as an example in the
table shown below.
Icon Description
The toner/ink has run out.
The toner/ink is almost empty.
0–20%
20–40%
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3. Managing Devices
Icon Description
40–60%
60–80%
80–100%
• In the device properties of a RICOH device (2012 models and later), the serial number,
replacement date, and counter of the toner/ink can also be displayed.
Output Tray
This displays the types of output trays and the status of each tray.
The status of the output tray indicated by each icon is as follows:
Icon Description
The output tray is full with paper.
There is paper remaining on the output tray.
An error has occurred.
(Nothing is displayed) The output tray is in the normal state.
Counter
This displays the counter information such as the number of prints made in color and monochrome and
the number of pages sent via fax.
• Device Counter Total
Indicates the total value of the counters for the copier, printer, and fax functions.
The Total counter provides the sum of all toner usage on this devices, and is a cumulative total of
monochrome and color toner usage (if applicable).
• Copier: B&W, Full Color, Two-color, Single Color
Indicates the counter values for the copier function.
• Printer Black, Full Color, Two-color
Indicates the counter values for the printer function.
• Printer Color Mono
• Economy Color
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• Fax Prints: B&W

• Fax
Indicates the counter values for the fax function.
• A2
• A3/DLT
• Duplex Print
• Send/TX Total: Color, B&W
Indicates the total value of the counters for the scanner send and fax send functions.
• Fax Send
• Scanner Send Color, B&W
Indicates the counter value for the scanner send function.
• Total Mono
• Total Color
• Internal Counters: Color Copies, B&W Copies
• Internal Counters: Color Prints, B&W Prints
• Internal Counters: Full Color Sheets Total, B&W Sheets Total
• Internal Counters: Full Color Sheets Prints, B&W Prints
• Internal Counters: Full Color Sheets A3/DLT and up, Full Color Sheets Under A3/DLT
• Internal Counters: Full Color Economy Prints, B&W Economy Prints
• Coverage Color Pages, Percentage
Coverage is the total toner usage (in units of 1%) per sheet of A4 page. For example, when an
entire A4 sheet is filled with solid black, black toner coverage is 100%.
• Coverage B&W Pages, Percentage
• Color 1, 2, 3
Indicates the counter values categorized in Low, Med, and High for coverage of color pages. The
unit of the counter is side(s). The default thresholds for each coverage category are as follows:
• Color 1 (Low): Lower than 5 %
• Color 2 (Mid): 5 to lower than 20 %
• Color 3 (High): 20 % or higher
• Activate
Indicates the counter value of the total running time of the device. The unit of the counter is
minute(s).
• Idle
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3. Managing Devices
Indicates the counter value of the total inactive time of the device. The unit of the counter is
minute(s).
• Preheat
Indicates the counter value of the time the device was in preheating mode. The unit of the counter is
minute(s).
• Sleep
Indicates the counter value of the time the device was in sleep mode. The unit of the counter is
minute(s).
• OffMode
Indicates the counter value of the time the device was in off mode. The unit of the counter is
minute(s).
Detailed Counter
For Ricoh devices with the device icons , the following detailed counter
information can be viewed.
Number of pages in a job
Records the number of pages in a job. The counter unit is jobs.
• Jobs per Pages:Total:1 Sheet
• Jobs per Pages:Total:2 Sheets
• Jobs per Pages:Total:6-10 Sheets
2 Sided/Combine
Records the number of pages printed on two sides of a sheet of paper using the combine and
binding functions. The counter unit is pages.
• Duplex/Pages per Sheet:Total:2in1
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• Duplex/Pages Per Sheet:Total:Single->Duplex
• Duplex/Pages Per Sheet:Total:Duplex->Duplex
• Duplex/Pages Per Sheet:Total:Spread->Duplex
• Duplex/Pages Per Sheet:Total:Single
• Duplex/Pages Per Sheet:Total:Duplex
• Duplex/Pages Per Sheet:Total:Mini-book
• Duplex/Pages Per Sheet:Total:Magazine Binding
• Duplex/Pages Per Sheet:Total:2in1+Mini-book
• Duplex/Pages Per Sheet:Total9in1+Mini-book
• Duplex/Pages Per Sheet:Total:2in1+Magazine Binding
Paper size
Records the size of printed paper. The counter unit is pages.
• Paper Size:Total:A3
• Paper Size:Total:B4
• Paper Size:Total:DLT
• Paper Size:Total:LG
• Paper Size:Total:LT
• Paper Size:Total:HLT
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3. Managing Devices
• Paper Size:Total:Spread Paper

• Paper Size:Total:Other(Regular Size)
• Paper Size:Total:Other(Long/Custom Size)
• Paper Size:Total:30inchx42inch
• Paper Size:Total:A0(Custom Size)(A0 and Larger)
• Paper Size:Total:A0(Custom Size)(Smaller than A0)
• Paper Size:Total:A1(Custom Size)
• Paper Size:Total:B1(Custom Size)
• Paper Size:Total:A(Custom Size)
• Paper Size:Total:B(Custom Size)
• Paper Size:Total:C(Custom Size)
• Paper Size:Total:D(Custom Size)
• Paper Size:Total:E(Custom Size)
Paper type
Records the type of printed paper. The counter unit is pages.
• Paper Type:Total:Plain paper
• Paper Type:Total:Recycled paper
• Paper Type:Total:Special paper
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• Paper Type:Total:Thick paper

• Paper Type:Total:Plain paper(back side)
• Paper Type:Total:Thick paper(back side)
• Paper Type:Total:OHP
• Paper Type:Total:Other
Printer Language
Records the printer language executing printing. The counter unit is pages.
• Emulation:Total:RPCS
• Emulation:Total:RPDL
• Emulation:Total:PS3
• Emulation:Total:R98
• Emulation:Total:GL
• Emulation:Total:RTIFF
• Emulation:Total:PDF
• Emulation:Total:PCL5
• Emulation:Total:PCLXL
• Emulation:Total:IPDLC
• Emulation:Total:BM-Links
• Emulation:Total:IPDS
• Emulation:Total:Other
Finishing
Records the number of pages printed using the finishing functions. The counter unit is pages.
• Finishing:Total:Sort
• Finishing:Total:Stack
• Finishing:Total:Staple
• Finishing:Total:Stapling(Center)
• Finishing:Total:Z Booklet
• Finishing:Total:Punch
• Finishing:Total:Booklet(Center)
• Finishing:Total:Booklet(In, Triple)
• Finishing:Total:Booklet(Out, Triple)
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3. Managing Devices
• Finishing:Total:Booklet(Simple, 4 times)
• Finishing:Total:Booklet(double doors)
• Finishing:Total:Perfect Binding
• Finishing:Total:Ring Binding
• Finishing:Total:Other
Total number of pages
Records the total number of printed pages by function and the device function The counter unit
is pages.
• Total Printouts : Total
• Total Printouts : Copier
• Total Printouts : Fax
• Total Printouts : Printer
• Total Printouts : Scanner
• Total Printouts : Local Storage
• Total Printouts : Other
Optional Properties
Switch between the [Custom Properties], [Installed Applications], [Firmware and Platform], and
[Functions] tabs to display the corresponding information.
Custom Properties
Displays an additional properties that configured by a device administrator. For the configuration
procedure, see page 52 "Configuring the Custom Properties".
Installed Applications
Displays the list of applications that are installed on the device.
The user can view the application name, version, product ID, application type, activation status,
license type, and expiration date.
Firmware and Platform
Displays the device firmware version, SDK/J platform version, SmartSDK version, heap side and
stack size.
Function
Displays the functions and printer language that are supported by the device.
• Function
This displays the functions supported by the device such as bypass tray feed, duplex print,
and thick paper print.
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• Printer Language
This displays the printer languages supported by the device.
SLNX Properties
Embedded Settings
Displays the embedded settings on the device.
• For details about the setting items, see page 526 "Embedded Setting".
Workflow Profile
Displays the workflow profiles that can be used on the device.
@Remote Properties
Use this item to check information such as inquiries to @Remote Center. Activate @Remote license to
display this information.
• Device ID
• Cutoff Date
• Service Depot
• Service Depot Phone No
• Supply Order From
• Supply Order Phone No
• Encryption Length
Access Account Settings
Use this item to check the access account profiles that were used to access the device. In addition,
change the profile of the access account for each device.
For details about configuring the access account, see page 78 "Configuring an Access Account".
For details about the access account items, see page 486 "Access Profiles".
Driver Package
The driver that has been uploaded to the repository on Core Server can be associated with a device.
• For details, see page 138 "Distributing Printer Drivers".
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3. Managing Devices
Images
Image files in png, jpg, or gif format can be registered. The number of images that can be registered
differs depending on the size of the database. For details about manage the system capacity, see
page 407 "Managing the System Capacity",
Item Function
Description Enter or view the description of the device image.
Capture Date Displays registration date of the device image.
Captured by Displays the name of the user who registered the device image.
[Update] button Click to update the information after [Description] has been updated.
[Set Primary] button Click to select the device image to be displayed first. When this setting is
not specified, the device images are displayed in chronological order.
[Add] button Click to show the [Add Map] dialog box for adding a device image.
• [Description]:
Enter the description of the device image.
• [Image File]: Click the [Browse] button and select the device image
to be added. The following file formats are supported:
• PNG
• JPG
• GIF
[Delete] button Deletes all registered device images.
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Organizing the Device List

To manage a large number of devices efficiently, classify the devices according to the device
management operational structure. For example, when devices are divided into categories or groups
that have been created for various regions or organizations of a company, you can combine multiple
devices into a single unit and change device settings or impose restrictions on user access for multiple
devices at one time.
It is recommended to categorize devices and organize the device list, such as by examining the network
configuration and organizational structure.
Overview of Categories and Groups
You can perform operations related to device categories in [Device List] in the navigation tree.
The folder icons displayed on the first hierarchy in [Device List] are called “categories”, and the folder
icons on the second and later hierarchies are called “groups”.
There are two types of categories: system categories, which are preset in the Management Console,
and custom categories, which the administrator can create.
DSW602
1. System Category/System Group

A system category is indicated by a blue folder icon. System categories can be further classified into the
following three types:
• Host Name
Devices are classified according to the domain hierarchy. Regardless of whether the domain hierarchy is
an actual domain or not, the domain hierarchies are divided into groups by separating each hierarchy
by a dot.
• IP Address
Devices are classified into groups by subnet of IPv4 addresses. Devices that have no assigned IPv4
address are categorized in the "N/A" group.
• Models
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3. Managing Devices
Devices are classified into groups by manufacturer. These devices are further divided into groups by
model names.
2. Custom Category/Custom Group
A custom category is indicated by a yellow folder icon. You can create up to 5,000 categories or groups. If
there are too many devices to manage under System Category alone, create custom categories to manage
them efficiently according to the operational structure. You can filter devices to be grouped while creating a
custom category or custom group.
Organization Strategies
The best strategy is to organize the list into categories and groups that make sense based on the
organization of your fleet BEFORE you populate the list. To implement this organization, RICOH
Streamline NX supports the creation of up to 5000 custom categories and groups to suit your
organizational needs. For example, you might prefer to group your devices by location or by
organization (subsidiaries, divisions, departments, etc.).
To develop your own organization strategy, consider the following:
• A category is a method of classifying the devices within your organization. For example, you might
categorize based on location (country, city, building, floor, etc.), by department (Accounting,
Engineering, Marketing, etc.), or by cost center, etc.
Example A Example B
DSW616
• You can use the structure to associate security roles with custom groups. For example, if you
organize the structure based on Location, then create groups for various continents, and create
further subgroups for countries and cities, your structure might look similar to Example B on the
right. If multiple device administrators are responsible for devices within each country, you can
associate Security Context Groups with the country groups in this structure, thereby allowing each
device admin to view or modify only the devices in their location.
74
In Example A, the structure is based on the organization of the business into groups such as accounting,
engineering, etc. Using this structure, you can produce reports and/or set up security based on function.
However, it is important to note that Security Context Groups can be applied to one custom category
only, so ensure you plan your groups accordingly.
By organizing before importing or performing discovery, you can establish filtering rules that will place
imported or discovered devices in the correct category or group automatically. This initial planning will
save you a significant amount of time overall.
The possibilities for organization are boundless, and it is up to you to use the information and instructions
in this section as a guideline for establishing your own organization scheme.
The examples in this section create categories based on geographical location and require several
subgroups per location.
Creating a Custom Category and Custom Group
1. Click [Device List] in the navigation tree to expand the system category.
2. Right-click the blank space in the navigation tree, and select [Add Category].
3. Enter the category name, and click [OK].
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3. Managing Devices
4. Right-click the created category, and select [Add Group].
• Assign the existing devices matched by filter criteria

Only the registered devices in the device list are included in the group.
• Assign new or unassigned devices using filter criteria
The registered devices in the device list and newly discovered devices are included in the
group.
• Filter Criteria
[Filter Criteria] can be used when either of two items shown above is selected.
Specify the matching condition, device property item, comparative operator, and reference
value for the criteria to narrow down devices.
• Matching condition: Select from the following items:
Match All, Match Any, or Match None
• Device property item: Select a property item that can be retrieved from the device.
• Comparative operator: Select from the following items:
including, excluding, larger than, equal to, starting with, ending with
• Reference value: Enter the value to be used as a reference.
To specify more than one matching criteria, click the button.
5. Enter a group name.

6. Specify the target range of the device to be categorized in a group.
7. Click [Select Device], and check that the result is as you intended.
8. Click [OK].
To edit multiple category names or group names at one time, select the categories or groups in the
navigation tree, and then press the F2 key.
9. To add an individual device to a group, drag the device from the device list and drop it in
the group.
To select more than one device, select the devices while pressing the SHIFT or CTRL key.
• For the operations that can be performed on the navigation tree, see page 469 "Device List".
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• Although you can perform a task on a device belonging to the "Unassigned" group, it is
recommended to leave no device in the "Unassigned" group to make management easier.
• Click / to import or export categories or groups in a CSV file. For the format of CSV files, see
page 794 "Format of a Device Group Information CSV File".
• When [Assign new or unassigned devices using filter criteria] is selected, it may take up to 5
minutes to assign the corresponding device to a group.
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3. Managing Devices
Adding a Device to the Device List

To add a device to the device list, specify the criteria such as the network search range.
1. page 78 "Configuring an Access Account".
Configure the account information to enable the Management Console to connect to the device.
2. page 79 "Searching for Devices".
Configure the Discovery setting such as search method, network range, and schedule for detect
the devices on a network.
You can also add a device by importing a CSV file containing the device information.
• When only a small number of devices is being added, the devices can be added by specifying the
device IP addresses individually. See page 82 "Adding a Device to the Device List".
Configuring an Access Account
“Access account” is the account information that is used by the Management Console to communicate
with the device. Configure an access account to search for and communicate with a device.
There are three types of access accounts as follows:
• Web Service Account Setting
• SNMP
• SDK/J Platform
More than one access account can be specified at one time, and the accounts are used in the specified
order to access devices when you perform discovery. Accounts that have successfully accessed the
device are stored in the device properties, and the recorded device access account is used thereafter.
One access account is configured by default for each of Device Administrator, SNMP and SDK/J
Platform. The default access account can be edited, but not deleted.
• To manage a device using the discovery, polling, and template functions, make sure that the
authentication information of the access account matches the authentication information configured
on the device.
• The authentication information of the device administrator must be the same as that of the
administrator who has all administrative privileges (Device Administrator, User Management, File
Administrator, and Network Administrator).
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1. Click the following items in the navigation tree to open the tab that corresponds to the
type of the access account.
• [Discovery & Polling] [Access Accounts] [Device Administrator]

• [Discovery & Polling] [Access Accounts] [SNMP]
• [Discovery & Polling] [Access Accounts] [SDK/J Platform]
2. Click (Add).
3. Enter the [Profile Name], [User Name], and other information.
For details about the setting values, see page 486 "Access Profiles".
4. Select the Security Group Context.
The security group items are displayed when the group restriction function is enabled in the security
settings, and you can restrict the device group to be specified for the template target.
For the security group context, see page 176 "Configuring Group Restrictions".
5. Click (Save) when the configuration is complete.
• SNMP read access is required to allow RICOH Streamline NX to discover and monitor the device.
Communication with USB-connected local devices also uses SNMP v1/v2. Ensure the RICOH
Streamline NX USB Agent is installed on each local computer (which has a USB-connected device)
prior to completing these instructions. For details, see Installation Guide.
Searching for Devices
The process of searching for devices on a network and detecting the devices to be monitored and
managed is called “discovery”.
To perform discovery, specify an IP address range, subnet mask, or other settings for search condition.
The time required to perform discovery can be shortened and the traffic load on the network lessened by
limiting the range to perform the search. Select the best timing and method that least affects your
business when performing discovery.
The following two methods of discovery are available:
Network Search
A network search sends an SNMP authentication message to devices within a specified IP range.
Broadcast
A broadcast search sends an SNMP authentication message to every client on the network at the
same time, or to a specified subnet.
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3. Managing Devices
• If attempting to reach external network segments other than the segment to which the Delegation
Server belongs, modify your router settings to enable broadcast.
• Discovery can detect devices that support Printer MIB v2 (RFC 3805), Printer MIB (RFC 1759),
MIB-II (RFC 1213), or Host Resource MIB (RFC 2790).
1. Click the following items in the navigation tree to open the [Broadcast] or [Network
Search] tab.
[Discovery & Polling] [Discovery] [Network Search] or [Broadcast]
2. Click (Add).
3. Enter the task name and description on the [General] tab.
4. Select the Delegation Server to be the target of discovery.
5. When performing reverse DNS lookup to identify the host name of the device, select the
[Perform Reverse DNS Lookup] option.
7. Add the account to be used for accessing the device to [Assigned Account] on the [Access
Accounts] tab.
Up to 10 accounts each can be registered for Device Administrator, SNMP, and SDK/J Platform.
8. Configure the range to search for devices by entering information such as the IP address
or subnet mask on the [Discovery Range (Network Search)] or [Discovery Range
(Broadcast)] tab.
The hostname is only used if [One Host Name] is selected and a hostname is entered in the [Host
Name] field in the [Range Type].
• To specify the search range manually:
1. Click (Add).
2. Specify the search range.
3. Click (Save).
• To specify another IP range, click (Add), and set the parameters for the next range.
You can add as many search parameters as needed, but remember to click (Save) to
save each new search.
80
• To import a CSV file that specifies the search range:
1. Click (Imports data from CSV files.).

2. Click [Browse...].
3. Specify the CSV file to be imported, and click [Open].
4. Click [Upload].
5. Click [OK].
• If you do not save on this tab, you will see an error message when you try to save the
Discovery profile indicating that parameters are missing.
• The items that can be specified differ depending on whether [Network Search] or
[Broadcast] is selected. To export the search range as a CSV file, click (Export data
as a CSV file).
9. Configure the schedule to perform device discovery on the [Schedule] tab.
When [Disable Schedule] is checked, this Discovery profile will not run as per the set schedule. Use
this feature to temporarily disable the Discovery profile. Use the (Delete) button on the tool bar
to remove the Discovery profile completely.
10. Configure the settings for SNMP Trap and Device Log Collection on the [Auto Settings]
tab.
The registered discovery task in the list is displayed. To immediately perform discovery, click
(Run Immediately).
• You need to perform discovery again in the following cases:

• To add a newly installed device to the device list
• To update the device list for the changes in the device IP address or host name
• The devices are identified by the serial numbers or MAC addresses. Even when the IP address or
host name of the device is changed, the device information is caries over if the device is determined
to be the same device.
• For details about the setting items on each tab, see page 473 "Discovery".
• For the format of CSV files, see page 795 "Format of a Discovery Range CSV File".
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3. Managing Devices
Modifying the Connection Port Behavior
By default, RICOH Streamline NX attempts to connect to devices via port 80. When the port 80 is
closed on devices, it is necessary to modify the connection port behavior so that the Delegation Server
can access the device via port 443.
Follow the procedure below to modify the setting to redirect the connection if necessary.
1. Log-in to the Management Console using a user account that has the @RemoteCE
Privilege.
2. Click [System] [Server Settings] [Advanced System Settings Editor].
3. Click [View] [Delegation Server Settings].
4. When applying this change on all Delegation Servers, select [Global Settings]. When
applying this change to a specific Delegation Server, select the target Delegation Server.
5. Find the "dm.protocol.device.webservice" key, and set the option to either 0 or 1 as
follows:
0: RICOH Streamline NX tries to connect to port 80 first if port 80 is open on the device. If the
device returns a response indicating redirection to port 443, RICOH Streamline NX connects to
port 443. If port 80 is closed, no redirection occurs and the connection will fail.
1: RICOH Streamline NX connects only to port 443.
6. Restart RICOH SLNX Delegation Server Service on each applied Delegation Server.
This section describes how to add a device to the device list by specifying the IP address or host name of
the device.
• When changing the IP address or host name of the device already registered in the list, you can
change the IP address or host name directly from the device properties.
Adding a device from the "Add Device" screen
Adds a device to the device list manually.
1. In the navigation tree, click [Device List], and select a category, group, or power filter.
2. Click (Add device).
3. Select the Delegation Server to assign to the device to be added, and then enter the IP
address or host name of the device.
4. Specify the account to be used to access the device.
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5. Click [OK].
• If the added device matches the filter criteria of a custom group, the device is categorized in the
group that the criteria matches. If there is not group that the criteria matches, the device is
categorized in the "Unassigned" group.
Importing devices from a CSV file
Use a CSV file to add a large number of devices at one time. You can add a device even when the
device is turned off or not reachable over the network.
For the format of CSV files, see page 793 "Format of a Device Information CSV File".
A sample CSV file can be downloaded from the import screen.
2. Click (Import).
3. Click [Browse...] on the Import Devices screen, and then select a CSV file.
If you have not yet created the CSV file, click [Download Sample File] to download a sample CSV
file to be used as a template.
4. Click [Upload], and then click [OK].
The information imported into the device list is displayed.
• The default profile that is pre-registered in the system is applied to the access account to be used to
establish a connection to the device that was imported from the CSV file.
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3. Managing Devices
• If the device information could not be obtained while the device was being imported, the
information is obtained at the timing that a connection is established by performing polling. For
details about Polling, see page 91 "Checking the Device Status".
Deleting a Device from the Device List
1. In the navigation tree, click [Device List].

2. Click the category or group to be deleted.
3. Select the device to be deleted in the list and click (Delete devices), or right-click the
device and select [Delete Devices].
To select more than one device, select the devices while pressing the SHIFT or CTRL key.
4. Click [Yes].
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Customizing the Device List Display

You can change the displayed content of the device list according to your purpose. In addition to
adding or changing columns, you can display devices on a map and use Quick Filter and Power Filter to
filter devices.
Adding a Display Column
2. Right-click any column and point the cursor to [Column].
A list of items that can appear as columns is displayed. A check mark appears for the columns that
are already displayed.
3. Select the check boxes of the items to add as columns.

Clear the check box to hide the column.
• To sort devices with the values displayed in the columns as reference, right-click the column, and
select [Sort by Ascending Order], [Sort by Descending Order], or [Configure Sort]. When clicking
[Configure Sort], you can sort devices by priority with multiple columns as reference.
• Click the [Views] menu item to save the customized display.
• You cannot share a saved view with another user.
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3. Managing Devices
Adding a Calculated Column
You can apply a calculating formula specified to the contents of an existing column and create a column
to obtain a new value. Use this function, for example, to create a [Color Print] column to obtain the ratio
of color printing from the Total and Total Color values.
2. Right-click any column, and select [Add Calculated Column].
3. Enter the name of the column.
4. Enter the formula in the [Calculation] field.
Specify the formula by combining the following keys and numerical expressions (+, -, *, /):
Key Source field
A Device Counter Total
B Copy Black
C Copy Color Full
D Copy Color Twin
E Copy Color Mono
F Printer Black
G Printer Color Full
H Printer Color Twin
I Printer Color Mono
J Economy Color Counter
K Fax Black
L Fax Color Mono
M A2
N A3/DLT
O Duplex Print
P Send Color
Q Send Mono
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Key Source field
R Fax Send
S Scanner Send Color
T Scanner Send Mono
U Total Mono
V Total Color
For example, to obtain the total number of printers, enter [F+G+H].

Similarly, to obtain the output ratio of [Copy Black] and [Printer Black], enter [B+F].
5. Click [OK] to save the column.
A new column is added.
• When the column appears in the [Devices] tab, the Calculated Column name is displayed in italics
to distinguish it from a regular column. There are ten calculation fields available.
• To delete or edit a calculated column, right-click on the Column name and select either [Edit
Calculated Column] or [Delete Calculated Column] from the menu.
Displaying Devices in a Map
You can add a map image to a group in the navigation tree and place device icons at any position on
the map image. For example, use an office floor image to create a map that is visually easy to
understand the location of installed devices.
Use a jpg, gif, or png file for the map image.
Adding a map
1. In the navigation tree, click [Device List], and select a group to be added to the map.
2. Right-click the group name, and select [Add Map].
3. On the Add Map screen, click [Browse...], select a map image, and then click [Upload].
When you have successfully uploaded an image, a map icon is displayed next to the group name
in the navigation tree.
To display the map, click (Map).
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3. Managing Devices
Locating devices on the map
1. In the navigation tree, click [Device List], and select a group with a registered map.
2. Click (Map).
3. Click (Locate Devices).
A list of devices that belong to the group is displayed.
4. Drag and drop the devices to be added to the map.
5. Click (Locate Devices) when the positioning of devices is complete.

Click (Device List) to return to the Device List screen.
Operation icons
Icon Description
A device is represented by a circular icon on the map.

The icon color indicates the following states:
• Green: Normal
• Yellow: Warning
• Red: Error or offline in a state of warning / error
• Gray: Offline
Use the slider to adjust the opacity of the map image.

Left: Raises the opacity of the map image.
Right: Lowers the opacity of the map image.
Specify the magnification ratio and method of the map image.

• Scaling factor: 25 %, 50 %, 75 %, 100 %, 150 %, 300 %
• Magnification method: Fit to page width, show entire page
88
Using Quick Filters
Use quick filters to enter conditions for each column and filter devices that are displayed on the device
list.
1. In the navigation tree, click [Device List], and select a category or group.
2. Click (Filters).
3. Enter the filter condition in the input field displayed above the column.
Depending on the column item, you can click the drop-down list and select a value as the filter
condition.
4. Click (Filters).
Only those devices that match the specified value are displayed.
Enter filter values into the other columns to further filter the devices that are displayed.
Using Power Filter
Use a power filter to filter all devices in the device list by specific values. Create and save a power filter
to display only those devices that match a specified value in the navigation tree with one click. For
example, you can display only the devices with an error as the printer status or only the devices with a
counter that exceeds a specific value.
1. In the navigation tree, click [Device List].
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3. Managing Devices
2. Click (Manage Filters) at the bottom left of the navigation tree, and select [Create
Filter].
3. On the Create Filter screen, click [Filter Blocks], and select the type of filter condition.
4. Check a filter condition item from the displayed list.
To add another filter condition, repeat Steps 3 and 4.
If the standard Filter Blocks do not produce the results you want, select [Custom Criteria] from the
Filter Blocks list to set your own criteria.
5. When specification of filter conditions are complete, enter the name of the power filter,
and click (Save Filter).
The device list is updated, and only those devices that match the configured power filter are
displayed.
6. To apply a power filter, select the power filter name from the drop-down list below
[Device List] in the navigation tree.
• To change the filter condition of a power filter, select the name of the power filter you want to
change from the Power Filter drop-down list, click (Manage Filters), and select [Modify Filter].
• You cannot share a saved power filter with another user.
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Checking the Device Status

Polling is the process of a server accessing a device to obtain the device status. Perform polling regularly
and monitor the device to keep track of the device status.
To check the device status, the administrator can perform regular or period polling to obtain the
following device information:
Polling type Description Default polling interval
Obtains the system status and the status of the

Status Polling Every 1 hours
printer, copier, scanner, and fax functions.
Obtains the status of the toner, source tray,

and output tray.
Supplies Polling Although the device will be woken from Every 3 hours
energy-saving mode during this poll type,
energy-saving is not canceled.
Obtains the counter information such as the

number of prints and copies made on the
device.
Counter Polling Every 6 hours
Although the device will be woken from
Obtains the device firmware and the types of

Device Applications installed on the device.
Other Polling Every 7 days
The Mac address or serial numbers will be
refreshed upon Other polling.
Obtains the counter information registered to

the device for each user and the counter
information of anonymous users not registered
to the device.
User Counter Polling energy-saving mode during this poll type, Disable
This polling type is enabled only the RICOH
devices (2005-2011 models and 2012
models and later). For details, see page 24
"List of Supported Models and Functions".
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3. Managing Devices
Polling type Description Default polling interval
Obtains the itemized counter information such

as the number of prints and copies made on
the device. For example, you can obtain the
counter information categorized in the
followings:
• Number of pages per job
• Number of job in which duplex or
booklet printing is combined with N-up
printing
Detailed Counter Polling Disable
• Number of output pages by paper type
and paper size
• Number of output pages by printer
language and finishing function
• Total number of output pages on a
device and the number by function
Performs Status Polling on the device in which

Error Polling an error is occurring, and obtains the device Disable
status.
• A polling task for all devices (default) is pre-registered in the system. The default Start Date and
Time is set based on the RICOH Streamline NX system installed date and time.
• Ensure you create notifications to receive warning when a device problem is detected, including
toner outages. For details, see page 96 "Notifying the Device Status by E-mail".
Creating a Polling Task
Create a polling task to monitor the device status regularly.

The types of polling that can be performed in a polling task are as follows:
• Status Polling
• Supplies Polling
• Counter Polling
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• Other Polling
• User Counter Polling
• Detailed Counter Polling
For details about Error Polling, see page 94 "Creating an Error Polling Task".
1. Click the following items in the navigation tree to open the [Polling] tab.
[Discovery & Polling] [Polling]
2. Click (Add).
4. On the [Target Devices/Groups] tab, specify the devices or groups for which to obtain the
device information.
1. Click (Add Device) or (Add Group).

2. Select the target device or group.
3. Click [OK].
5. On each polling tab, configure the execution schedule.

If there are specific times when you do not want to use network resources to run the poll, click
[Advanced Settings] then set the times when the poll will not occur. For example, if your network is
particularly busy between 9 and 11 am, enter 9:00 as the start time and 11:00 as the finish time to
prevent the profile from running within this timeframe.
6. Click (Save) when the settings are complete.
A profile for obtaining the device information is added to the list. To perform polling immediately,
click (Immediately).
• For details about the setting items on each tab, see page 481 "Polling".
• A device in energy saver mode recovers from the energy saving state when Other Polling is
performed on the device.
• In cases where a single device is targeted for multiple polling tasks that are scheduled at the same
time, polling is performed only once, and the required poll types are obtained all at once.
• If polling starts before the prohibited time, the in-process polling continues.
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3. Managing Devices
Creating an Error Polling Task
When an error occurs on a device, it will be notified from the device by SNMP Trap. However, whether
the error has been resolved or not needs to be notified by Status Polling.
Use an error polling task to perform status polling only on the devices in which errors occurred. For
example, you can monitor the error status more accurately by specifying an interval that is shorter than
the interval specified for a normal status polling for the error polling task.
1. Click the following items in the navigation tree to open the [Error Polling] tab.
[Discovery & Polling] [Error Polling]
2. Click (Add).
4. On the [Target Devices/Groups] tab, specify the devices or groups for which to obtain the
device information.

2. Select the target device or group.
3. Click [OK].
5. Select the type of the error information to be obtained on the [Triggers] tab.
6. Configure the schedule to execute Error Polling on the [Schedule] tab.
• For details about the setting items on each tab, see page 481 "Polling".
Performing Polling Immediately from the Device List
1. Select the target device in the device list.

To specify more than one device, select the devices while pressing the SHIFT or CTRL key.
2. Right-click the selected device, and select [Request Polling].
3. Select the types of information to be obtained, and click [OK].
The polling result is applied to the target device.
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• A device in energy saver mode recovers from the energy saving state when Other Polling is
performed on the device.
View Polling Times
You can view the last polling time for a device if you show the Polling Columns in the [Devices] tab. This
information is a good indicator of how long the device has been in the current status.
1. Select a category or group from the [Device List] to populate the [Devices] tab.
2. Right-click on any column name in the [Devices] tab, and select [Columns] from the menu.
3. Scroll down the list of available columns until you reach the Date/Time poll options.
4. Select the poll options that you want to appear in the [Devices] tab.
Selected options show a checkmark to the left of the option.
5. Click away from the menu to close it and update the column display in the [Devices] tab.
You can hover your mouse over any poll time to view a tooltip showing complete details.
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3. Managing Devices
Notifying the Device Status by E-mail

The system can be configured to send a notification by e-mail such as when a new device is discovered
on the network or device error information is obtained. There are two types of notifications: discovery
notification and polling notification.
Discovery notification
Configure a discovery notification if you want to be notified when the conditions to send a
notification are fulfilled by discovery.
Polling notification
Configure a polling notification if you want to be notified when the conditions to send a notification
are fulfilled by polling.
Configuration notification
Configure a configuration notification if you want to be notified when the conditions to send a
notification are fulfilled by configuration task.
1. page 97 "Configuring the E-mail Server"
To send notification messages, configure the SMTP server information.
2. page 97 "Creating a Destination"
Register the destination e-mail addresses. In addition, specify the application to process the
notification.
• You can register multiple e-mail addresses to the address list under the [System] [Server
Settings]. For details, see page 552 "Email Address".
3. Creating a Notification Policy
Notification Policy is a group of settings that include the conditions to send notifications, the
message contents, and the target devices. There are two types of notification policy: discovery
notification policy and polling notification policy.
• page 98 "Creating a Polling Notification Policy"
• page 100 "Creating a Discovery Notification Policy"
• page 102 "Creating a Configuration Alert Policy"
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Configuring the E-mail Server
1. Click the following items in the navigation tree to open the [Networking] tab.
[System] [System Settings] [Networking]
2. Configure the e-mail server to deliver notifications.

In "Email Server Setting", specify the SMTP Server Address and other required information. For
details about the setting items, see page 539 "Networking".
3. Click [Save].
Creating a Destination
Notification destinations must be registered to create a notification policy. There are two kinds of
notification destinations as follows:
E-mail
Specify the e-mail address to deliver the message.
Application
Select the application to be executed.
1. Click the following items in the navigation tree to open the [Destinations] tab.
[System] [Notifications] [Destinations]
2. Click (Add).
3. In [Destination Name], enter the destination name.
When creating Discovery or Polling profiles, you are required to pick from the list of the
Destinations, so ensure the destination name reflects the contents of the destination.
4. In [Notification Type], select either [Email] or [Execute an application].
5. Specify the destination.
• When [Email] is selected in [Notification Type], specify an e-mail address. Click [Address List]
to select the e-mail address, or enter the e-mail address manually. To enter more than one e-
mail address, separate each address by a comma (,) followed by a space.
• When [Execute an application] is selected in [Notification Type], enter the file path of the
application to be executed.
6. Select [Language].
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3. Managing Devices
• For details about the setting items, see page 588 "Destinations".
Creating a Polling Notification Policy
Configure the settings to send a notification when a device is in a certain status. Notification Policy also
includes the settings for the notification destinations, the message contents, and the target devices.
1. Click the following items in the navigation tree to open the [Policies] tab.
[System] [Notifications] [Policies]
2. Click (Add).
The dialog box for specifying the policy type is displayed.
3. Enter the policy name.
4. Select [Type] in the [Polling] menu.
You will not be given the opportunity to change the Definition Type once you set it here, so ensure
you select the right type before clicking Save.
5. Select [Destination].
If the destination list is empty, complete the instructions in page 97 "Creating a Destination", then
return to these instructions.
6. Click [Save].
The name of the policy entered in Step 3 is displayed in the list.
7. Select the destination on the [General] tab.
8. Specify the device status for sending a notification on the [Triggers] tab.
The statuses such as [Paper Misfeed] and [Service Code] can be specified. For details about the
setting items, see page 583 "Policies".
• You can enable the [Advanced Criteria] checkbox if you prefer to combine various status
(Printer, Copier, Fax, Scanner or System), or to set an alert on advanced options such as Total
Device Counters, Input/Output Tray level or status, toner level, etc. If you enable the
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checkbox, you will see a warning message informing you that continuing will erase all simple
criteria selections made thus far.
9. Specify the conditions for sending notification on the [Conditions] tab as necessary.
You do not have to make any selection on this tab. For example, you can specify the device status
selected on the previous tab must be present for one hour before the notification is sent.
For details about the setting items, see page 583 "Policies".
10. Configure the message to be sent as necessary.
When a language other than English is specified for the destination language, create a message
that corresponds to the destination language. A message in English is sent to the destination even
when you have not created a message in the same language as the destination language.
To create a message, use the following procedure:
1. Click (Add) on the [Messages] tab.
2. Select the [Language] of the message to be sent, and enter the [Subject] and [Body].
Right-click the [Subject] or [Body] input field to display the list of usable variables. The
following items are available as usable variables:
Variable
Device Status* Input Tray Status
Controller Version Notification Name
Copier Status* Output Tray Capacity
Device Counters Total* Output Tray Name
IP Address Output Tray Status
MAC Address Printer Status*
Device Display Name Printer Version
Device Polling Date* Scanner Status*
Device Serial Number* Server Date
Device URL System Country
Device Display Name (list) System Status*
Discovered Devices Count System Version
Delegation Server Name Toner Details
Fax Status* Toner Level
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3. Managing Devices
Variable
Input Tray Capacity Device Status Details
Input Tray Name
* The state at, or just before the time the notification is sent
• Within polling notifications the Discovered Device Count variable always returns a value
of 0.If you add the $[discovery_devicecount]$ variable to the message body within a
polling notification, the value will therefore be displayed as 0. However, within
discovery notifications the Discovered Device Count is equal to the number of discovered
devices. If you add the $[discovery_devicecount]$ variable to the message body you
will see the actual number of discovered devices.
3. To create a message in another language, change [Language] and repeat Steps 1 and 2.
4. Click (Save).
11. Configure the devices or groups to be monitored on the [Monitored Devices] tab.
Creating a Discovery Notification Policy
Create a discovery notification policy to send a notification when a new device is added to the device
list in the Management Console.
1. Click the following items in the navigation tree to open the [Policies] tab.
[System] [Notifications] [Policies]
2. Click (Add).
The dialog box for specifying the policy type is displayed.
4. Select [Discovery] in the [Type] menu.
You will not be given the opportunity to change the Definition Type once you set it here, so ensure
you select the right type before clicking Save.
5. Select [Destination].
If the destination list is empty, complete the instructions in page 97 "Creating a Destination", then
return to these instructions.
6. Click [Save].
The name of the policy entered in Step 3 is displayed in the list.
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7. Select the destination on the [General] tab.

8. Specify the device status for which to send notification on the [Triggers] tab as necessary.
Device statuses such as [Paper Misfeed] and [Service Code] can be specified. When a device
status is specified, a notification is sent only when the status of the newly discovered device matches
the specified status.
If no device status is specified, a notification is sent regardless of the status of the newly discovered
device.
For example, the notification will be sent when 10 or more new devices are discovered, select the
[Advanced Criteria] check box, and configure as follows:
Variable Conditions Value
Discovered Device
greater than 9
Count
9. Configure the message to be sent as necessary.

When a language other than English is specified for the destination language, create a message
that corresponds to the destination language. A message in English is sent to the destination even
when you have not created a message in the same language as the destination language.
To create a message, use the following procedure:
1. Click (Add) on the [Messages] tab.
2. Select the [Language] of the message to be sent, and enter the [Subject] and [Body].
Right-click the [Subject] or [Body] input field to display the list of usable variables. The
following items are available as usable variables:
Variable
Device Status* Input Tray Status
Controller Version Notification Name
Copier Status* Output Tray Capacity
Device Counters Total* Output Tray Name
IP Address Output Tray Status
MAC Address Printer Status*
Device Display Name Printer Version
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3. Managing Devices
Variable
Device Polling Date* Scanner Status*
Device Serial Number* Server Date
Device URL System Country
Device Display Name (list) System Status*
Discovered Devices Count System Version
Delegation Server Name Toner Details
Fax Status* Toner Level
Input Tray Capacity Device Status Details
Input Tray Name
* Current or Previous
• Within discovery notifications the Discovered Device Count is equal to the number of
discovered devices. If you add the $[discovery_devicecount]$ variable to the message
body you will see a real number of the discovered devices.
3. To create a message in another language, change [Language] and repeat Steps 1 and 2.
4. Click (Save).
10. Configure the groups to be monitored on the [Monitored Devices] tab.
Creating a Configuration Alert Policy
Create a configuration alert policy to send a notification when the device settings have been modified
by a configuration task.
• Your user access role must have DeviceAdvancedRead permissions to view this feature, and
DeviceAdvancedWrite permissions to add, update, or remove Configuration Alert policies. For
information on permissions, see page 169 "Managing User Roles and Privileges".
1. Click the following items in the navigation tree to open the [Configuration Alerts] tab.
[System] [Notifications] [Configuration Alerts]
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2. Click (Add).
4. Click either [Input Email Address Manually] or [Select Destination].
If you selected [Input Email Address Manually], enter the e-mail address of the recipient and
specify the language.
If you selected [Select Destination], select a destination from the [Destinations] drop-down menu.
6. Select the check box of the device setting to be used as the notification criteria on the
[Attributes].
7. Configure the devices or groups to be monitored on the [Monitored Devices] tab.
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3. Managing Devices
Managing the Device Settings

Use the device preferences templates to configure the device settings such as time zone and function
settings on multiple devices at one time. There are two types of device settings templates as follows:
• To use the device settings template, the access accounts of SNMP, Device Administrator, and
SDK/J are required. The template may not be executed properly when the access account are not
configured.
Standard Device Preferences template
You can edit the setting items as required. This template is useful for updating general setting items
that do not depend on the model. Secure information such as password and SNMP community
name cannot be obtained when the settings are retrieved from the device.
Device-Specific Preferences template
While you cannot edit the setting items, you can copy device settings to devices with the same
model, configuration, and region (North America/Europe/Asia). This template is useful for
configuring a large number of the same model devices using the standard settings. You can obtain
secure information such as password and SNMP community name, but such information is not
displayed in the Management Console to prevent the information from being leaked or tampered.
Use the device icons to identify the supported template types.
Device-Specific Preferences Standard Device Preferences

Description
template template
Device icon
Retrieval of device secure

Yes No
information
Viewing of secure information No No
Applying of secure information

Yes Yes
of the device
Editing of obtained setting

No Yes
values
Retrieval of an image for use on

Yes No
the home screen
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• You can configure the items marked with a dagger mark (†) in the device preferences template
after you activating the advanced license. For details about the configuration items, see page 675
"List of Device Preference Setting Items".
Creating a Standard Device Preferences Template
Create a new standard device preferences template, and configure the device settings. You can obtain
the setting values from a specific device or import them from a CSV file.
1. Click the following items in the navigation tree to open the [Standard Device Preferences]
tab.
[Configuration] [Configuration Templates] [Standard Device Preferences]
2. Click (Add).
3. Enter the template name and description on the [General] tab.
4. Specify the method of creating the template.
Create Blank Template
Creates a template by specifying new setting values.
Get Data from Device
Obtains the settings from a specified device. Secure information such as passwords and
security settings cannot be obtained.
1. Click [Select Device].

2. Select the device from which to obtain the settings, and click [OK].
Import CSV File

Imports the template CSV file.
1. Click [Browse...].
2. Specify the CSV file to be imported, and click [Open].
5. Click [OK].
6. Configure the required items on the [Standard Device Preferences] tab.
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3. Managing Devices
• For details about the configuration items, see page 675 "List of Device Preference Setting Items".
• To execute a template, register the template to a task first. For details, see page 118 "Registering a
Template to a Task".
Creating a Device-specific Preferences Template
Specify a device and directly obtain its current configuration, or import the configuration file exported
from the device to create a device-specific preferences template.
1. Click the following items in the navigation tree to open the [Configuration Templates] tab.
[Configuration] [Configuration Templates] [Device-specific Preferences]
2. Click (Add).
3. Enter the [Template Name] and [Description].
4. Specify the method of creating the template.
Get Encrypted Settings from Device
Obtains the current setting values from the device. Secure information such as passwords and
security settings can be obtained.

3. Enter a password.
The entered password is used to encrypt and decrypt the settings data obtained from
the device.
4. To obtain the logo image on the home screen configured on the device, select the
[Logo File] check box.
Import Encrypted Settings from File

Imports the settings file exported from the device and stored on the computer.
106
1. Enter the password that was specified when the settings file was created.
2. Click [Browse] under [Settings File] to specify the setting file.
3. To import a logo image to be displayed on the home screen, click [Browse] under
[Logo Image], and then specify the image file.
Get Smart Operation Panel Settings from Device

Obtains the current setting values from the device equipped with Smart Operation Panel.

5. Click [OK].
Importing of the data starts. It may take a few minutes until importing is completed.
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3. Managing Devices
Updating the Firmware

Use the firmware template to update the firmware of the devices.
• To use the firmware template, the access accounts of SNMP, Device Administrator, and SDK/J are
required. The template may not be executed properly when the access account are not configured.
1. Click the following items in the navigation tree to open the [Firmware] tab.
[Configuration] [Configuration Templates] [Firmware]
2. Click (Add).
4. Specify the software selection method.
Download from RICOH Software Server
Downloads the firmware from the Ricoh server. The firmware can be updated to the latest
version supported by the device.
• The device model is not specified and the firmware will not be downloaded at the time of
template creation. Instead, the device model is sent to the RICOH Software Server and
the firmware is downloaded whenever the template is applied to a specific MFP. As a
result, each different model may receive different firmware from the RICOH Software
Server. In this case, the firmware license agreement will be a general binding
agreement. In addition, partial firmware upgrades are not possible using this method –
use local firmware packages upgrades instead.
Use File in Repository
Select the firmware from the repository. Select the firmware to be used for updating from the
list.
Upload New File to Repository
This method is used only to update custom-made firmware by RICOH, and it is not normally
used.
Uploads the firmware to the repository. Select the uploaded firmware from the list.
5. Click [OK].
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Updating the Firmware
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3. Managing Devices
Managing the SDK/J Platform

Use the SDK/J Platform template to update the SDK/J platform installed on the device.
• To use the SDK/J platform template, the access accounts of SNMP, Device Administrator, and
configured.
1. Click the following items in the navigation tree to open the [SDK/J Platform] tab.
[Configuration] [Configuration Templates] [SDK/J Platform]
2. Click (Add).
3. Enter the template name and description.
4. Specify the method for selecting the SDK/J platform.
Download from RICOH Software Server
You can update to the latest SDK/J Platform by connecting to RICOH Software Server via the
Internet.
Select your country or the closest country in the [Country] list.
Use File in Repository
In the list, select the SDK/J platform package to be included in the template. The supported
model names for each package are displayed in the list.
Use the Ricoh server to manage the Device Applications.
Upload New File to Repository
Uploads the SDK/J platform file to the repository. You can select uploaded file in the list. This
method is used only to apply a custom package, and it is not used normally.
5. Click [OK].
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Managing Device Applications

Use the Device Applications template to install, activate, update, or uninstall the Device Applications on
the device.
• To use the SDK/J platform template, the access accounts of SNMP, Device Administrator, and
configured.
• Streamline NX Embedded Applications cannot be installed on devices without HDD even if they
are listed in the table on page 24 "List of Supported Models and Functions".
• Streamline NX Embedded Applications cannot be managed using RICOH Software Server. Use
the "SLNX3.X Embedded Install" template that is registered in the system to install Streamline NX
Embedded Applications.
• When installing a Streamline NX Embedded Applications, configure the Streamline NX Embedded
Applications in advance before executing the Device Applications template. Follow the steps in to
apply the settings on the device page 126 "Managing the Streamline NX Embedded Settings".
• When Streamline NX Embedded Application is installed on RICOH devices 2012 or later without
VM Card option installed, the device does not enter Sleep mode.
• When Streamline NX Embedded Application v3.2 or later is used in an environment where a
RICOH Streamline NX server of a version earlier than v3.2 exists, apply the patch for Streamline
NX Embedded Application connection provided separately to the server.
1. Click the following items in the navigation tree to open the [Device Applications] tab.
[Configuration] [Configuration Templates] [Device Applications]
2. Click (Add).
4. Specify the method for selecting the Device Application.
Use RICOH Software Server to manage Device Applications. You can obtain the latest Device
Application by connecting to RICOH Software Server via the Internet.
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3. Managing Devices
1. Select one of the following operations to perform on the Device Application.

• [Download from RICOH Software Server]
• [Uninstallation]
• [Activate]
2. Select your country or the closest country in the [Country] list.
3. Enter the product key of the Device Application.
4. Click [Retrieve Application List], and select the Device Application to be included in
the template.
RICOH Software Server cannot be selected depending on the type of the Device Application.
Local File
Use the repository to manage Device Applications. Upload the Device Applications manually
to the repository
This method is used to manage non-RICOH Device Applications or Device Applications that
are not registered to RICOH Software Server.
• [Use File in Repository]
Select the Device Application to be included in the template in the list.
• [Uninstallation]
Select the Device Application to be uninstalled from the [Application Name (Product ID)]
menu.
The list of applications obtained from the device information is displayed for the selection
items in the menu.
• [Upload New File to Repository]
Uploads the file of the Device Application to the repository. You can select the uploaded
file in the list. This method is used only to apply a custom package, and it is not normally
used.
5. Click [OK].
• If the selected application is compatible with Smart Operation Panel models only, the application is
applied to Smart Operation Panel models and all other models will be skipped.
• If the available free space on the machine to install an SDK application is insufficient, the SDK
application will not work properly. If error code “277” appears in the task log, delete SDK
applications that are not necessary from the machine to allocate sufficient free space. If allocating
sufficient free space is still not possible, contact your RICOH service representative.
• On 2015 models and later, use the following procedure to check the available free space on the
machine:
112
1. Log in to Web Image Monitor of the machine with the administrator privileges.
For details about the login procedure, see the operation manual of the machine.
2. From the top screen of Web Image Monitor, open the following menu screen:
[Device Management] [Configuration] [Extended Feature Settings] [Administrator
Tools]
3. Check "Remaining Free Space".
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3. Managing Devices
Managing the Address Book

Use the Address Book template to manage the user information to be registered to the device address
book. You can also specify whether to collect or reset the counter per user before applying the Address
Book template.
• To use the Address Book template, the access account of SNMP, Device Administrator, and SDK/J
are required. The template may not be executed properly when the access account are not
configured.
• If your Address Book data is encrypted, it may take longer or possibly result in failure when
creating the template (when the Address Book data is exported from the device) or when executing
the task (when the Address Book data is imported between RICOH Streamline NX and the device).
Refer to the device’s security guide (refer to the section concerning Preventing Leakage of
Information from Machines) for detailed information about how to configure the Address Book
data encryption and the Machine Data encryption.
1. Click the following items in the navigation tree to open the [Address Book] tab.
[Configuration] [Configuration Templates] [Address Book]
2. Click (Add).
4. Specify the method for creating the template.
Creates user information by editing the information directly. Select one of the following
methods for authenticating the user information to be registered.
• [User Code]/[None]
• [Basic Authentication], [Windows Authentication], [LDAP Authentication], [Integration
Server]
Get Editable Settings from Device
Obtains the address book information from a device. Click [Select Device] to select the device
from which to obtain the address book.
Get Encrypted Settings from Device
Obtains the address book information after it is encrypted. Click [Select Device] to select the
device from which to import the address book. The encrypted user information cannot be
edited in the Management Console.
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Managing the Address Book
Import Editable Data from File

Imports the data file of the address book. Secure information such as passwords cannot be
imported. Click [Browse] to specify the file path.
• When you import the CSV file which you edited, please surround the value with "[" and
"]" in the file. Because the spreadsheet application (Microsoft EXCEL, etc.) treats the
string value such as FAX numbers as a numerical value, the application may
automatically delete the head of "0"s from the string value. In this case, the settings in the
CSV file cannot be imported normally.
Import Encrypted Data from File
Imports the data file (udf format) of the encrypted address book. Click [Browse] to specify the
file path. The encrypted user information cannot be edited in the Management Console.
Import Data from SmartDeviceMonitor for Admin/Ridoc IO Analyzer
Imports the data file of SmartDeviceMonitor for Admin/Ridoc IO Analyzer. Click [Browse] for
[File Path (Address Management Tool)] and [File Path (User Management Tool)] to specify the
file path.
5. Click [OK].
6. Click the [Settings] tab, and configure the setting items required to apply the template.
Specify whether or not to reset the volume use counter and delete the address book registered to a
device.
7. Click the [Entry List] tab, and configure the user information.
For details about the setting items, see page 499 "Address Book".
The Address Book contents cannot be edited depending on the method the template was created.
If the Address Book can be edited, you can include secure information such as password in the
Address Book template to be applied on a device. However, it is impossible to check whether the
secure information specified in the Address Book template is the same as the information already
specified in the Address Book of the device.
8. When the settings are completed, click (Save) on the [Entry List] tab, and then click
(Save) on the [Address Book] tab.
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3. Managing Devices
Managing Device Logs

Information such as the usage of device features and changes in the device status is recorded and stored
in each device. This information is called a device log.
Use the Log Collection template to change the type of device logs to be collected. You can also delete
the log data stored in a device.
For details about the device logs, see "Managing Logs", Security Guide that is provided with the device.
• To use the device log template, the access accounts of SNMP, Device Administrator, and SDK/J
are required. The template may not be executed properly when the access account are not
configured.
1. Click the following items in the navigation tree to open the [Log Collection] tab.
[Configuration] [Configuration Templates] [Log Collection]
2. Click (Add).
4. Click [OK].
5. Configure the settings related to the device log on the [Log Collection] tab.
Delete Log data in Device
Deletes all the log data stored in a device.
Log Transfer Settings
Specify whether or not to encrypt the device log upon transferring, and also select the type of
the device log to be collected.
• For details about the setting items, see page 510 "Log Collection".
• You can manage the device log collection function and export the device logs from [System]
[Server Settings] [Device Log Management] in the navigation tree. For details, see page 550
"Device Log Management".
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Managing Device Logs
• Depending on the job contents, the device log records general information, source information,
and destination information.
If the job log that is written in a CSV file has a job that contains the source and destination
information, the destination information is copied to the source information.
Therefore, make sure that the destination information is not copied repeatedly when the device
status is obtained from the destination information in the CSV file.
• For example, when the following three files are stored in the document box, three sheets will
be printed when you select and print documents A, B, and C:
• Document A: 1 page (source information 1)
• Document B: 1 page (source information 2)
• Document C: 1 page (source information 3)
• When you output the log and export it to a CSV file, a total of nine copies are output
including the three-line destination information. (Plot ping pages)
• Document A: 3 (destination information 1)
• Document B: 3 (destination information 1)
• Document C: 3 (destination information 1)
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3. Managing Devices
Registering a Template to a Task

You can execute a created template against devices by registering the created template to a task.
Register the template to be added to a task, a target device, or execution schedule as a task. The
procedure to create a task is the same for all [Configuration Templates].
1. Click the following items in the navigation tree to open the [Configuration Tasks] tab.
[Configuration] [Configuration Tasks]
2. Click (Add).
3. On the [General] tab, enter the name and description.
4. Select [Check] or [Apply] as the method for executing the template.
Check
The configuration in the template is compared with that of the target device, and the result is
recorded in a log. No change is made to the target device.
Apply
The configuration in the template is applied to the target device.
5. Click (Select Target Template) on the [Template] tab.
6. Select the template to be registered to the task in the [Target Template] list, and click
[OK].
Select the [Switch into Energy Saver Mode after Execute Template] or [Force Reboot after
Template Execution] check box as necessary.
For example, you can use [Force Reboot after Template Execution] to check the device
configuration and reboot the devices periodically.
7. On the [Target Devices/Groups] tab, specify the devices or groups that are the target of
the task.
1. Click (Add group) or (Add Devices).

2. Add the target devices or groups to the [Target Device] or [Target Groups] list, and then
click [OK].
8. On the [Schedule] tab, configure the date, time, and interval to perform the task.
When [Disable Schedule] is checked, this task will not run as per the set schedule. Use this feature
to temporarily disable the task, or use the (Delete) button to remove the task.
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Registering a Template to a Task
If you select [Once Only] as the schedule type, the task will run when you click the (Save)
button.
To specify a time period that is exempt from the task, select the [Advanced Settings] check box.
9. On the [Notification] tab, specify whether or not to receive a notification when a task is
completed.
Click (Run) to execute the task immediately.
• For details about the setting items, see page 513 "Configuration Tasks".
• To display the list of registered tasks, select [System] [Scheduled Tasks] in the navigation tree.
• Execute a configuration task at times other than business hours whenever possible.
• If 213 and 214 errors occur in the task log after executing a configuration task, reboot the
corresponding device immediately.
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3. Managing Devices
Rebooting a Device
You can create a task to reboot a device according to a preset schedule.
• To execute a reboot, the following access account is required according to the target device.
• Device Administrator Account: Ricoh devices of models 2007 to 2011 or 2012 and later
• SNMP account: Devices other than above
• For the device models, see page 24 "List of Supported Models and Functions".
1. Click the following items in the navigation tree to open the [Configuration Tasks] tab:
2. Click (Add).
When Group Restrictions is enabled in the security settings, the Security Group Context item is
displayed, and restrictions are applied to the device group that is the target of the template.
For details about Security Group Context, see page 176 "Configuring Group Restrictions".
4. Select [Reboot] for the type of operation.
You cannot run a Reboot task and configuration templates at the same time. Therefore, when you
select [Reboot], the [Template] tab is disabled and removed from view.
5. Specify the devices or groups to be rebooted on the [Target Devices/Groups] tab.
1. Click (Add Group) or (Add Device).

2. Select and add the target devices or groups to the [Target Device] or [Target Groups] list,
and then click [OK].
6. On the [Schedule] tab, configure the date, time, and interval to reboot the device.
button.
completed.
Specify either Input Email Address Manually or Select Destination.
You can select the destination from the e-mail destinations configured in [System] [Notifications]
[Notify to]. For details, see page 97 "Creating a Destination".
8. Click (Save) when the settings are completed.
Click (Run Immediately) to execute the task immediately.
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Rebooting a Device
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3. Managing Devices
Managing the Power Status of Devices

You can create tasks for changing the device status. These tasks can be executed on a configured
schedule indicating when the device enters or recovers from energy saver mode.
For example, configure two tasks for the device to enter energy saving mode at 7:00 PM every night
and recover from energy saver mode at 6:00 AM every morning as shown below:
• Task to set the device in energy saver mode
• Task to recover the device from energy saver mode and enter standby mode
• To execute an energy saver mode task, the SNMP access account is required.
1. Click the following items in the navigation tree to open the [Configuration Tasks] tab.
2. Click (Add).
4. For the operation type, select [Energy Saver Mode] or [Cancel Energy Saver Mode].
5. Specify the devices or groups for which to change the Energy Saver Mode on the [Target
Devices/Groups] tab.
1. Click (Add Group) or (Add Device).

2. Select and add the target devices or groups to the [Target Device] or [Target Groups]list,
6. On the [Schedule] tab, configure the date, time, and interval to change the Energy Saver
Mode of the device.
button.
7. Specify whether or not to receive a notification when a task is completed on the
[Notification] tab.
[Destination Address]. For details, see page 97 "Creating a Destination".
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Managing the Power Status of Devices

123
3. Managing Devices
Reinitializing Streamline NX Embedded

Application
You can create a task to reinitialize Streamline NX Embedded Application at a preset schedule. Execute
this task when the port number of the Delegation Server is changed after performing the "Change"
installation of RICOH Streamline NX system or a device is moved from one Delegation Server to
another.
You can change the default Delegation Server, Delegation Server port, SSL Settings, and Security
Connection key by running a reinitializing task.
1. Click the following items in the navigation tree to open the [Configuration Tasks] tab:
2. Click (Add).
When Group Restrictions is enabled in the security settings, the Security Group Context item is
displayed, and restrictions are applied to the device group that is the target of the template.
For details about Security Group Context, see page 176 "Configuring Group Restrictions".
4. Select [Reinitialize SLNX Embedded] for the type of operation.
You cannot run a Reinitialize SLNX Embedded task and configuration templates at the same time.
Therefore, when you select [Reinitialize SLNX Embedded], the [Template] tab is disabled and
removed from view.
5. Specify the devices or groups for which Streamline NX Embedded Application
reinitialization is to be executed on the [Target Devices/Groups] tab.

2. Select and add the target devices or groups to the [Target Device] or [Target Groups] list,
6. On the [Schedule] tab, configure the date, time, and interval to reinitialize Streamline NX
Embedded Application.
button.
completed.
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Reinitializing Streamline NX Embedded Application
[Notify to]. For details, see page 97 "Creating a Destination".
8. Click (Save) when the settings are completed.
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3. Managing Devices
Managing the Streamline NX Embedded

Settings
You can manage the settings related to authentication and printing for devices with RICOH Streamline
NX specific Embedded Applications installed. You can configure the following item types:
• The settings of the login screen displayed on a device
• The operational settings of a device when user authentication is performed
• The priority setting of user authentication
• The settings of print job display method
You can also specify the Delegation Server for performing authentication, printing, and delivery
functions.
Combine these settings to create a device template, and apply the template to the device running the
RICOH Streamline NX-specific Embedded Applications.
• The access accounts of SNMP, Device Administrator, and SDK/J Platform are required to manage
Streamline NX Embedded Applications.
• Before installing Streamline NX Embedded Application on a device, configure the device settings
by following the procedure described below.
1. page 127 "Configuring the Login Screen of a Device"
Customize the screen image and buttons displayed when a user logs in to a device. You can also
select from preset login screens.
2. page 128 "Configuring the Device Operations when Authenticating Users"
Configure the card reader settings and login method.
3. page 128 "Configuring the Priority Order of User Authentication"
Create a list of priority order for authentication profiles. A user performs authentication on a
device, starting with the authentication profile with the highest order of priority.
4. page 129 "Configuring the Display Method of Print Jobs"
Configure the settings such as the sort order of the jobs to be displayed on the print screen.
126
Managing the Streamline NX Embedded Settings
5. page 526 "Embedded Setting"
Combine the settings configured in Steps 1 through 4 to configure a template. You can also
specify the Delegation Server for performing authentication, printing, and delivery functions. To
apply the configured settings to a device, save the settings and specify the target device.
• For details about the document delivery application of RICOH Streamline NX, see page 229
"Managing Document Delivery Functions".
• When a Delegation Server (Delegation Server Failover/Load Balancing Groups) is not specified in
[Embedded Setting], the Delegation Server with the installed Streamline NX Embedded Application
performs authentication, printing, and delivery functions.
• To specify a Delegation Server (Delegation Server Failover/Load Balancing Groups) in
[Embedded Setting], create a group in [Server Management] [Delegation Server Failover/Load
Balancing Groups]. For details, see page 395 "Balancing the Workload among Servers".
• To uninstall a Streamline NX Embedded Applications from a device, use the Device Applications
template to perform uninstallation. For details, see page 111 "Managing Device Applications".
Configuring the Login Screen of a Device
1. Click the following items in the navigation tree to open the [Embedded Login Screen] tab.
[Configuration] [Streamline NX Embedded Settings] [Embedded Login Screen]
2. Click (Add).
3. Enter the screen name and description on the [General] tab.
4. Configure the login screen on the [WVGA], [4.3 inch], or [Smart Operation Panel] tab.
Configure the screen background color, message, button style, and other settings.
To upload a new image file, click [Browse] to select the image file, and then click [Upload].
• For details about the setting items, see page 516 "Embedded Login Screen".
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3. Managing Devices
Configuring the Device Operations when Authenticating Users
1. Click the following items in the navigation tree to open the [Embedded Authentication]
tab.
[Configuration] [Streamline NX Embedded Settings] [Embedded Authentication]
2. Click (Add).
3. Enter Configuration Name and its description.
4. Click the [Card Reader] menu, and specify whether or not to use a card reader, and the
type of the card reader to be used.
5. Click the [Login Screen] menu, and select the login screen to be displayed on the device.
6. Click the [Prioritized Application] menu, and select the screen to be displayed after the
user logs in.
7. Configure other items as necessary.
• For details about the setting items, see page 520 "Embedded Authentication".
• When connecting a card reader to a device with the Smart Operation Panel that operates only in
Smart Operation mode, connect it to the USB port on the operation panel. When connecting to a
device with the Smart Operation Panel that operates in both Standard and Smart Operation
modes, connect it to the USB port on the device.
Configuring the Priority Order of User Authentication
1. Click the following items in the navigation tree to open the [Authentication Priority List]
tab.
[Configuration] [Streamline NX Embedded Settings] [Authentication Priority List]
2. Click (Add).
3. Enter Priority List Name and its description.
4. Click the [Authentication Order] tab.
5. Click (Add) to select an authentication profile, and then click [OK].
6. Click (Up) or (Down) to change the priority of the authentication profile.
• For details about the setting items, see page 523 "Authentication Priority List".
128
Managing the Streamline NX Embedded Settings
• When users who have the same user name and password exist in more than one domain, the user
to be authenticated is selected in the following order:
1. The user who is identifiable by the specified domain*1
2. Local user
3. The user who is included in the authentication priority list and registered in the Management
Console
4. The user who is included in the authentication priority list but not registered in the
Management Console
*1 Add the domain name to the user name in the format of “@domain” to specify the domain for the user
(example: user1@domain1). This format is valid only when the authentication profile that has the
specified domain included in the authentication priority list.
• For example, if the users who have the same user name and password exist in domain 1, domain
2, and domain 3, and the authentication priority is specified in the order of the user in domain 1
and user in domain 2, and the user in domain 3 is not registered in the authentication priority list,
authentication is processed as described below.
• When any of those users are not registered in the Management Console, authentication is
performed according to the authentication priority list, and the user in domain 1 is
preferentially authenticated.
• When both users in domain 1 and domain 2 are registered in the Management Console,
authentication is performed according to the authentication priority list, and the user in domain
1 is preferentially authenticated.
• When only the user in domain 2 is registered in the Management Console, the user in domain
2 is preferentially authenticated because the users registered in the Management Console
have priority over the users in the authentication priority list.
• When the user in domain 1 and local user are registered in the Management Console, the
local user is preferentially authenticated.
• The user in domain 3 who is not registered in the authentication priority list causes a login
error even if the user is registered in the Management Console.
Configuring the Display Method of Print Jobs
1. Click the following items in the navigation tree to open the [Embedded Print] tab.
[Configuration] [Streamline NX Embedded Settings] [Embedded Print]
2. Click (Add).
3. Enter Configuration Name and its description.
4. Specify how to sort the print jobs and the sort order.
129
3. Managing Devices
• For details about the setting items, see page 523 "Embedded Print".
130
Managing the Streamline NX PC Client Settings
Managing the Streamline NX PC Client Settings

You can configure RICOH Streamline NX PC Client settings using the Management Console and
distribute them to RICOH Streamline NX PC Client installed on client computers.
• This option is only available to users with the SysConfigWrite access privilege. For details about
privileges, see page 577 "User Roles".
Configuring PC Client Global Settings
You can specify whether to allow users to switch location profiles for their RICOH Streamline NX PC
Clients. When allowed, the users can select a profile from those stored in the Delegation Server that their
RICOH Streamline NX PC Clients access.
1. Click the following items in the navigation tree to open the [PC Client Global Settings] tab.
[Configuration] [Streamline NX PC Client Settings] [PC Client Global Settings]
2. Specify whether RICOH Streamline NX PC Client users are allowed to switch location
profiles.
3. Click (Save).
Configuring PC Client Location Profiles
You can configure different settings to be applied to RICOH Streamline NX PC Client according to the
location it is used.
1. Click the following items in the navigation tree to open the [PC Client Location Profiles]
tab.
[Configuration] [Streamline NX PC Client Settings] [PC Client Location Profiles]
2. Click (Add).
3. On the [General] tab, enter the profile name and its description.
5. On the [Secure Print] tab, configure settings related to the secure printing function.
6. On the [Delegation Servers] tab, specify the target Delegation Servers to deploy the
location profile.
131
3. Managing Devices
• For details about the setting items, see page 527 "PC Client Location Profiles".
• When the users do not select a profile on RICOH Streamline NX PC Client, the "Default" profile
created upon installation of the software is applied. Since the "Default" profile has higher priority
over the configurations specified during installation, change the "Default" profile as necessary by
selecting the "Default" profile from the profile list displayed in Step 1.
• When [Allow Local Change] is enabled, the values set by RICOH Streamline NX PC Client users
have higher priority over the values set in the distributed profile.
132
Monitoring Devices Using the @Remote Function
Monitoring Devices Using the @Remote

Function
@Remote is a device management service provided by Ricoh. In this service, @Remote Center monitors
the devices and Delegation Servers to reduce the in-house cost of managing those devices. To use the
@Remote function, @Remote license must be purchased and activated. For details about activating the
license, see "Activating RICOH Streamline NX", Installation Guide.
You need the @RemoteCE permission to modify some of the settings. If an item is grayed out and cannot
be modified, log in to the system using a user account that has the @RemoteCE permission.
• The devices listed as RICOH Device (2012 models and later) can be managed to provide full
@Remote services, the devices listed as RICOH Device (2007-2011 models) will support most
managed services, and the devices listed as RICOH Device (2000-2006) or non RICOH devices
will only support monitored @Remote services. For details, see page 24 "List of Supported Models
and Functions".
Configuring the Connection Settings between @Remote Center and Delegation

Servers
1. Click the following items in the navigation tree to open the [@Remote Settings] tab.
[@Remote] [@Remote Settings]
2. In the list, select the server to be connected to @Remote Center.

3. On the [Proxy Server] tab, select [On] in [Use Proxy Server].
4. Specify the IP address and port number of the proxy server.
5. When the proxy server requires authentication, select [On] in [Use Authentication], and
specify the user name, password, and domain name.
6. Click [Check Connection] to check that a connection can be established between @Remote
Center and Delegation Server via the proxy server.
7. Click (Save).
Selecting the Information to Be Sent to @Remote Center
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3. Managing Devices
2. In the list, select the server to be connected to @Remote.

3. On the [Connector Settings] tab, select the [Send IP addresses] check box.
Disabling those items may affect device management on @Remote Center. Contact a RICOH
service representative before disabling this item.
4. Click (Save).
Registering Connector (Delegation Server) to the Center

3. In the [Request number] field on the [Connector Settings] tab, enter the request number
that has been distributed from a RICOH service representative.
4. Click [Connect].
5. Click [Register].
6. Confirm that [Status] changes to registered.
• Perform this operation for each Delegation Server to be registered.
Allowing the Information to be Sent to @Remote Center

3. Change [Device List Update] to [Allow] on the [Permission Settings] tab.
4. Click (Save).
Configuring the Method and Frequency to Send Information to @Remote

Center
134
Monitoring Devices Using the @Remote Function
2. In the list, select the server to be connected to @Remote.

3. On the Device List Update tab, configure the method and frequency to send the
information.
Device List Update Method
Specify settings such as whether to send the device list information to @Remote Center after
discovery or after polling.
Device List Update Schedule
Specify the update interval of the device list information to be sent to @Remote Center.
• For details about the setting items, see page 663 "@Remote Settings".
135
3. Managing Devices
Managing the Pricing Tables

Create a pricing table to set the cost per page for each function of a device. You can specify a separate
cost for individual print conditions such as paper size, color mode, or duplex printing. You can use this
information to analyze the operational cost of the device in detail.
There are two types of pricing tables according the device functions as follows:
Built-in Functions
Create a pricing table for the basic functions of a device such as copier, printer, fax and scanner.
Embedded Scan Functions
Create a pricing table for costs associated with workflows of RICOH Streamline NX.
• A pricing table can be assigned only to a category and groups under the category. Before
creating a pricing table, select a category to enable assigning of the pricing table in the following
setting item:
• [System] [Server Settings] [Delegation Server Settings] [General] tab [Target Device
Association Category]
• When you change the category for which assigning of the pricing table is enabled, the settings
related to the pricing table are deleted.
Creating a Pricing Table for Built-in Functions
1. Click the following items in the navigation tree to open the [Built-in Functions] tab.
[System] [Pricing Table] [Built-in Functions]
2. Click (Add).
3. On the [General] tab, enter Pricing Table Name and its description.
4. On the [Target Devices/Groups] tab, specify the devices or groups to which to apply the
pricing table.
1. Click (Add group) or (Add Devices).

2. Add the target devices or groups to the [Target Device] or [Target Groups] list, and then
click [OK].
5. On the [Cost Per Page] tab, click (Add) to add a line and configure a cost according to
the device functions and print conditions.
136
Managing the Pricing Tables
• When [Apply Pricing By] is set to [Users and Departments] in [System] [Server Settings] [User
Management and Accounting Settings], the [Target Users/Departments] tab is displayed instead of
the [Devices and Device Groups] tab. In this case, specify the users or departments to which to
apply the pricing table in Step 4.
• The pricing table specified for the device/user has priority over the table for the group/
department.
• If a pricing table is not specified for a device/user, the table for the group/department to which
the device/user belongs is applied.
• If a pricing table is not specified for both the device and group or user and department, the table of
the group/department closest to the device/user is applied. For example, the pricing table for the
"10.85" group is applied on devices assigned with the IP addresses "10.85.30.xx" when a pricing
table is specified for the "10.85" group but not for the "10.85.30" group in the "IP Address"
category.
• You can specify only one table for a device, group, user, or department. If you specify a new table
for a device, group, user, or department, the existing table is automatically invalidated.
Creating a Pricing Table for Workflow
1. Click the following items in the navigation tree to open the [Workflows] tab.
[System] [Pricing Table] [Embedded Scan Functions]
2. Click (Add).
3. On the [General] tab, enter Pricing Table Name and its description.
4. On the [Workflows] tab, click (Add) to add the target workflow to the pricing table.
5. Specify [Base Rate] and [Page Rate] on the [Cost Per Page] tab.
Base Rate
Counted once each time the workflow is executed.
Page Rate
Counted according to the number of pages processed in the workflow.
137
3. Managing Devices
Distributing Printer Drivers

The printer driver distribution function enables the administrator to post files such as a printer driver or
user's guide to a configured Web page for driver download and enables the user to download and
easily install the driver.
Use the driver distribution function to distribute the following files:
• Printer driver packaged with Printer Driver Packager NX/Ridoc Ez Installer NX and uploaded
• Other files (PDF files, third-party drivers, and other file types)
• URL link
• You can enable the driver distribution feature at any time, and you can continue to add drivers to
the page as needed. You do not need to disable the feature to add new drivers to the page.
• For details about using Printer Driver Packager NX/Ridoc Ez Installer NX, see the user's guide for
Printer Driver Packager NX/Ridoc Ez Installer NX.
Driver Distribution (enhanced) function
The Driver Distribution (basic) function is provided as standard. When you purchase and activate a
separate Driver Distribution license, you can use the Driver Distribution (enhanced) function. The
Driver Distribution (enhanced) function enables you to use the search function and useful browsing
function on the driver download page.
The Driver Distribution (enhanced) function adds the following features to the driver download
page:
• User authentication
• Browsing by device category (IP address, hostname, model name, etc.) and by group
• Browsing using a map
• Search using multiple criteria
• Filtering by column (Quick Filter)
• Automatic selection of drivers supported by the operating system
• Sorting by color support, 2 sided printing support, and printing speed
• The Driver Distribution license has a trial period of 60 days. To continue using the license after the
trial period, purchase the license. For details about the license, see page 27 "List of Licenses and
Functions".
Driver Distribution Workflow
To use the printer driver distribution function, use the following procedure.
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1. page 139 "Uploading a Driver Package to the Repository"
Upload the driver package created in Printer Driver Packager NX/Ridoc Ez Installer NX to
the repository on the Core Server. The uploaded driver package can be checked from
[Repository Management] in the Management Console.
2. page 140 "Associating a Driver Package with a Device or Device Group"
Select the intended device or device group of the driver package, and associate the device
with the driver package. When registering other files or external links, select and upload an
associated device or group.
3. page 142 "Enabling Driver Distribution"
Enable driver distribution to allow users to access the driver download page.
4. page 145 "Accessing the Driver Download Page"
Access the driver download page to confirm the contents.
Uploading a Driver Package to the Repository
Upload the driver package created in Printer Driver Packager NX/Ridoc Ez Installer NX to the
repository of the Core Server. For details about creating and uploading a package, see the user's guide
of Printer Driver Packager NX/Ridoc Ez Installer NX.
Confirming an uploaded driver package
1. Click the following items in the navigation tree to open the [Repository Management] tab.
[System] [Server Settings] [Repository Management]
All driver packages, sets of firmware, SDK/J platforms, and Device Applications files uploaded to
the repository are displayed.
Click the [Type] column to sort the list by data type.
To delete any external links, files, or driver packages associated with a device or device group,
click (Delete).
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3. Managing Devices
Associating a Driver Package with a Device or Device Group
To enable the user to download the driver package on the driver download page, associate the
uploaded driver package with the supported device or device group.
Another file (PDF, Word, etc.) or external link (vendor Web site, etc.) can also be associated with the
device.
1. Click the following items in the navigation tree to open the [Devices] tab.
[Device List] [Model]
2. Select the device or device group to be associated with the driver package.
When associated with a single device
1. Click the [Driver Package] tab on the [Device Properties] window.

2. Click (Add).
When associated with a device group
1. Right-click Device List and select (Add).
3. On the [Add Package] window, select [Package Type], and configure the options.
Options that can be configured vary depending on the selected Package Type. For details, see the
following table.
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Package Type Options
Select Driver from Existing • Package File

Package Select a driver package that has been uploaded to the
repository from Printer Driver Packager NX/Ridoc Ez
Installer NX.
• Display Name
The name of the uploaded driver package is automatically
entered. The name can be changed as necessary.
• Operating System
These are the operating systems supported by the driver
package. The contents of the selected driver package may
be automatically set and cannot be changed.
• Device Model
These are the device models supported by the driver
package. The contents of the selected driver package may
be automatically set and cannot be changed.
Upload Other File Upload a file in any format.

• Other File
Click [Browse], and specify the file to upload.
• Display Name
The name of the selected file is automatically entered. The
name can be changed as necessary.
• Description
Enter a description for the file
Select the operating system from the following that
supports the driver: [Any], [Any Windows 32-bit], [Any
Windows 64-bit], [Windows Vista 32-bit], [Windows
Vista 64-bit], [Windows 7 32-bit], [Windows 7 64-bit],
[Windows 8 32-bit], [Windows 8 64-bit], [Windows 10
32-bit], [Windows 10 64-bit]
• On the [Driver Package] tab, click (Edit) to edit Display

Name, Description, or Operating System.
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3. Managing Devices
Package Type Options
[Add External Link] Associate a device with an external link.

• URL
Enter a valid URL.
Example: http://www.ricoh.com/
• Display Name
The page name of the selected URL is automatically
entered (not including the path name). The name can be
changed as necessary.
• Description
Enter the external link description.
Select the operating system from the following that
supports the driver: [Any], [Any Windows 32-bit], [Any
Windows 64-bit], [Windows Vista 32-bit], [Windows
Vista 64-bit], [Windows 7 32-bit], [Windows 7 64-bit],
[Windows 8 32-bit], [Windows 8 64-bit], [Windows 10
32-bit], [Windows 10 64-bit]
4. Click [OK].
A list of driver packages, files, or external links is displayed on the [Driver Package] tab.
Enabling Driver Distribution
After the driver package is uploaded to the repository and the driver package, external link, or another
file and device or device group is associated with the device, the driver download page is activated.
The user can access this page on the web browser and download and install a released driver to a local
computer.
1. Click the following items in the navigation tree to open the [Driver Distribution] tab.
[System] [Server Settings] [Driver Distribution]
2. From the [Enable] drop-down list, select [Basic] or [Advanced].
• [Advanced] appears only when the Driver Distribution (enhanced) function is enabled.
• [Advanced] is also displayed during the trial period.
When [Basic] is selected, proceed to Step 4.
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When [Advanced] is selected, proceed to Step 3.

3. Configure the options for the Driver Distribution (enhanced) function.
Item Description
Authorized Groups • Enable

Select this check box and click [Add...] to
specify an LDAP or Active Directory user
group to download the driver. When a
user of the specified group logs in to the
driver download page, the driver
download privileges are automatically
granted, and the user can then download
the driver package.
To enable access to the driver download
page without authentication, clear the
check box.
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3. Managing Devices
Item Description
Packages • Supported OS
Select the appropriate operating system
from the following: [Windows Vista 32-
bit], [Windows Vista 64-bit], [Windows 7
32-bit], [Windows 7 64-bit], [Windows 8
32-bit], [Windows 8 64-bit], [Windows
10 32-bit], [Windows 10 64-bit]
If this setting is not specified, all operating
systems can be used.
• Non-driver Packages
Specify whether to enable or disable the
function to browse packages from an
external link and download the files.
Browse and Search • Browsing

Select [Enable] to allow the user to
perform hierarchical browsing.
• Categories to Browse
Select the category that the user can
browse from the drop-down list.
In addition to the default categories of IP
address, host name, and model, you can
also select from categories defined by the
administrator.
• Searching
Select [Enable] to allow the user to use the
search function.
• Quick Filters
search filter.
• Map
search map.
4. Click [Save].
The user can access the driver download page and download the driver package and other items.
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[Account for PDP NX/Ridoc Ez Installer NX Driver Package Installation]

When information about an account with driver installation privileges is specified in [Account for
PDP NX/Ridoc Ez Installer NX Driver Package Installation], the account privilege is temporarily
granted to install the driver package created using Printer Driver Packager NX/Ridoc Ez Installer
NX, and users without driver installation privileges can also install the driver.
When the driver package is downloaded, the installation account is overwritten by the [Account for
PDP NX/Ridoc Ez Installer NX Driver Package Installation].
• To use the Printer Driver Packager NX/Ridoc Ez Installer NX settings when the installation account
is configured by individual package, do not specify the account in the [Account for PDP NX/Ridoc
Ez Installer NX Driver Package Installation].
• To use this function, [Use specified user account] must be configured when a driver package is
created in Printer Driver Packager NX/Ridoc Ez Installer NX. For details, see the user's guide of
Printer Driver Packager NX/Ridoc Ez Installer NX.
Accessing the Driver Download Page
When the driver distribution is enabled, the user can download the driver package from the driver
download page.
1. In the Web browser URL field, enter "http://(server-IP-address-or-hostname):(port-

number)/drivers.html".
The Core Server uses port 8080 by default (port 51443 when SSL is enabled). Enter the correct
port number if a different port was specified when the Core Server was installed.
When SSL is enabled, use "https" instead of "http".
2. The authentication screen is displayed when user authentication is enabled in the Driver
Distribution (enhanced) function. Log in with an LDAP or Kerberos profile.
3. Click the device.
The driver dialog box is displayed.
4. Click the link in the [Name] column.
Click the driver package created in Printer Driver Packager NX/Ridoc Ez Installer NX to start
downloading the installer package. Open the downloaded package to install the driver, port, and
print queue.
Click the external link to open the page in a web browser.
Click another file under “Other” to download a file.
• The devices can be sorted by column header.
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3. Managing Devices
• When the Driver Distribution (enhanced) function is enabled, the search function and browsing by
using a map or category or group in the device list can be used.
• When the Driver Distribution (enhanced) function is enabled, only those drivers the current
operating system supports are displayed in the download dialog box.
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Using the Certificate Management Tool

You can use the Certificate Management Tool to create a self-signed certificate of a device and
distribute certificates to devices.
You can use this tool to perform the following tasks:
• Retrieve/Install/Delete certificates
• Install/Delete intermediate certificates
• Create self-signed certificates
• Generate and retrieve Certificate Signing Requests (CSR)
• Associate and Disassociate certificates with an Application
This tool supports the certificate configuration for the following applications on the MFP: SSL/TLS, IEEE
802.1x, S/MIME, IPsec, PDF Digital Certificate, PDF/A Digital Certificate.
• Only the 2013 models or later of the RICOH devices indicated by the device icons
can be managed by the Certificate Management Tool. Even if the device can be imported
from the device list, 2012 models do not support the Certificate Management Tool. An error is
displayed when an attempt is made to obtain information from an unsupported device.
Setup Summary for the Encrypted Communication Path
There are four steps to complete to set up the encrypted communication path with the device certificate:
1. Build the combination of application on each device and certificate entry.
2. Create CSR.
3. Create the certificate/to submit to the certificate authority/to take out the certificate.
4. Install the certificate.
Please refer to the following chapters in the device’s manual or security guide for the specific details of
each procedure as relates to your device.
• Protecting the Communication Path via a Device Certificate
• Creating the Device Certificate (Issued by a Certificate Authority)
• Installing the Device Certificate (Issued by a Certificate Authority)
In addition, please refer to the following chapter of Web Image Monitor Help for details regarding how
to set items on the device:
• Configuration Security: Device Certificate
The Certificate Management Tool can carry out a series of processing from step two to step four
(mentioned above) as a job lot by performing in cooperation with the SCEP server. This tool can also
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3. Managing Devices
perform procedure one as a single task. In addition, because this tool has same parameters as those of
the device, you can configure them in the same manner as the device configuration.
1. page 149 "Set the Configuration Options"
Configure the connection settings to connect to the Core Server.
2. page 150 "Downloading the Device List"
Obtain the device list from the Core Server.
3. page 151 "Confirming a Certificate"
Configuration status of MFP Certificate can be confirmed in the Certificate Management Tool.
4. page 153 "Managing Certificates"
You can perform the following operations when managing certificates:

• Obtaining the certificate settings status on a device
• Creating a self-signed certificate on a device
• Creating and obtaining a Certificate Signing Request (CSR)
• Installing and deleting a certificate or intermediate certificate on a device
To install a certificate, associate the certificate with CSR and import an intermediate certificate in
the Certificate Management Tool in advance.
5. page 156 "Assigning an Application"
Assign the certificate to the related application of the selected device.
System Requirements of Certificate Management Tool
Install Certificate Management Tool in the following folder on the Core Server:
(Installation path)\tools\CertificateManagement
Copy the folder that contains the exe file of Certificate Management Tool to run the tool on a client
computer.
• This tool automates interaction with the Simple Certificate Enrollment Protocol (SCEP) and therefore
requires an SCEP interface to your Certificate Authority (CA). If you do not have access to this
interface, you must manually request and generate the appropriate certificates.
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To operate Certificate Management Tool on a client computer, establish a network connection from the
client computer to the device to which to install the certificate. The Certificate Management Tool is
supported on the following operating systems:
• Windows Server 2008 R2 Standard/Enterprise SP1 (64-bit) or later
• Windows Server 2012 Standard/Enterprise (64-bit)
• Windows Server 2012 R2 Standard/Enterprise (64-bit)
• Windows 7 Home Basic/Home Premium/Professional/Enterprise/Ultimate (32/64 bit)
• Windows 8.1 Pro/Enterprise (32/64 bit)
• Windows 10 Home/Pro/Enterprise (32/64 bit)
Set the Configuration Options
Follow these instructions to configure the location of the Core server and the SCEP server.
1. Open the folder that contains Certificate Management Tool, and then double-click
“SLNXCertTool.exe”.
2. From the [File] menu, select [Options].
3. In [Address], enter the IP address or host name of the Core Server.
4. In [Port], enter the port number of the Core Server.
The port number of the Core Server is "8080" (default).
5. Select the [SSL Connection] check box to connect to the Core Server via SSL connection.
6. To validate the SSL certificate of the Core Server, select the [Validate Certificate] check
box.
If you are not interfacing with an SCEP server, proceed to Step 11.
7. In [SCEP Server URL], enter the SCEP server URL.
Enter the path name to mscep.dll in full as the SCEP server URL.
Example:
http(s)://(scep_server_address)/certsrv/mscep/mscep.dll
Where (scep_server_address) is the address of the SCEP server. When you customize the address
of the SCEP server, please change it to match your server environment.
8. To validate the SSL certificate of the SCEP Server, select the [Validate Certificate] check
box.
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3. Managing Devices
9. Click the [...] button next to [PKCS12 File] to specify a certificate file (.pfx) to be used to
connect to the SCEP server.
• To create the private key certificate for SCEP, perform the following within MMC.
1. Click [Start], type "mmc" in the [Search programs and files box], and then press the Enter
key.
2. Select [File] [Add/Remove Snap-in]. Select [Certificates], and then click [Add].
3. Select [Computer Account], click [Finish], and then click [OK].
4. Expand [Certificates (Current User)] and select [Personal].
5. Right click in the main window, select [All Tasks] [Request New Certificate].
6. Create a new User certificate.
7. Select the new certificate, right click, and select [All Tasks] [Export].
8. Export with the private key included in PKCS #12 format and password protect it.
9. Save the file where it can be accessed by the Certificate Management Tool.
10. In [Password], enter the password of the private key to be used to connect to the SCEP
server.
11. To allow only SSL connections to the device, select the [Allow only SSL connections] check
box.
12. To validate the SSL certificate of the device, select the [Validate Certificate] check box.
13. Click the [...] button next to [Cache Location:], and then select the folder in which to store
the cache file.
The information cached in this location includes certificates and information retrieved from devices
and from RICOH Streamline NX. The information stored in this folder can be obtained again from
the devices or the RICOH Streamline NX as necessary.
14. Specify whether or not to display the log.
[On] is specified by default.
15. Click [OK].
Downloading the Device List
• The following privileges are required to download the device list: DeviceBasicRead,
DeviceBasicWrite, DeviceAdvancedRead, DeviceAdvancedWrite, and SysConfigRead.
1. From the [File] menu, select [Download device list].
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2. On the login screen, enter the user name and password.

Use the same authentication information that was used to log in to the Management Console.
3. If authentication is successful, the downloaded device list is displayed.
• The categories and groups in the downloaded device list cannot be edited.
Confirming a Certificate
The Certificate Management Tool can display information in two different views: “Certificate View
(Default)” and “Application-Certificate View”. The information displayed in each view differs as shown
below.
Changing the Views
There are two views that you can switch between: Certificate view (the default view) and
Application-Certificate view. You can use the View menu to switch between the views, or use the
View options on the toolbar.
Certificate View ( )
1. Click Certificate View on the toolbar. This is the default view.

2. Click on a device group to view the list of devices within the group. Each device
within the group is listed in the middle pane, displaying the following columns:
Column Description
Each device can support up to six certificates. This line

Certificate #
displays the currently displayed certificate.
Name Device name obtained from the Core Server
Address Device IP address or host name
Model Name Model information obtained from the Core Server
Expiration date of the installed certificate. This field is left

Expiry Date
blank when no certificate is installed.
Device Applications associated with the certificate. This field

Application
is displayed even when no certificate is installed.
Indicates that the CSR of the device is stored in the local

MFP CSR
cache.
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3. Managing Devices
Column Description
Indicates that the certificate of a device is stored in the local

MFP Certificate
cache.
Indicates that the intermediate certificate of a device is

MFP Int CA
stored in the local cache.
Indicates that a certificate that can be installed on a device is

Certificate to be Installed
stored in the local storage.
Indicates that an intermediate certificate that can be installed

Int CA to be Installed
on a device is stored in the local storage.
3. Click on a device to view specific certificate information in the right pane. The default
view shows all certificates for the device. To view a particular certificate, select the
number from the Show list on the toolbar.
Application-Certificate View ( )
1. Click Application-Certificate View on the toolbar.

2. Click on a device group to view the list of devices within the group. Each device
within the group is listed in the middle pane, displaying the following columns:
Column Description
Name Device name obtained from the Core Server
Address Device IP address or host name
Model Name Model information obtained from the Core Server
• SSL/TLS A separate line is available for each application.

• IEEE 802.1
• S/MIME
• IPSEC
• PDF DIGITAL CERT
• PDF/A DIGITAL CERT
• Certificate tasks and applications cannot be assigned in Application-Certificate View.
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Managing Certificates
Useful functions for managing certificates are available on the toolbar as listed below. Each option is
described in the table shown below.
1 2 3 4 5 6 7 8 9
DSW137
1. Retrieve Information
Obtains all certificate information from a device.
2. Create Self Signed Certificate
Creates a self-signed certificate. On the Certificate Information screen that is displayed, enter Common Name,
Organization, Organizational Unit, E-mail Address, City/Locality, State/Province, Country Code, Effective
Date, validity period, and Algorithm Signature.
• Common Name must be unique.

3. Create CSR
Creates a CSR to be downloaded and stored in the local application cache.
On the Certificate Signing Request screen that appears, enter a Common Name, Organization,
Organizational Unit, E-mail Address, City/Locality, State/Province, Country (Country Code), Effective Date,
validity period, and Signing Algorithm.
4. Install Certificate
Uploads and installs the local certificate that is associated with the selected device or certificate number to the
device.
5. Install Intermediate Certificate
Uploads the local certificate that is associated with the selected device or certificate number.
6. Delete Certificate
Deletes the certificate of the specified certificate number from the selected device.
7. Display CSR
Use this item to copy the displayed value to the certificate generation program.
This is available when only one device is selected.
If the selected device or certificate number does not contain CSR data, an error message is displayed.
8. Associate Certificate to CSR
Imports a certificate to be installed to a specified device or certificate number.
This is available when only one device is selected.
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3. Managing Devices
9. Import Intermediate Certificate

Use this item to import an intermediate certificate file when the SCEP server to display the intermediate
certificate is unavailable, or use the item to copy the certificate information to the “Import Intermediate
Certificate” screen.
• WARNING: A common name is typically the DNS name or IP address of the device. SSL server
certificates are specific to the common name that they were issued to, so it is important that the
common name is the same as the address that will be used when accessing the device.
• Check whether an execution of the task has succeeded or failed in the “Log” pane.
Assign Certificates
There are two methods available for installing certificates. If SCEP is available, certificates can be
generated and installed in one step. Without SCEP, there are multiple steps that need to be taken to
create and install a certificate. Select one or more devices that on which you want to generate and
install certificates.
Creating and installing certificates via SCEP
Before using SCEP refer to the SCEP Configuration Notes section below to ensure it is configured
correctly.
1. Select one or more device certificate slots that you want to generate and install certificates
on.
2. From the [Certificate] menu, select [Combination Tasks] [Generate and Install
Certificate].
3. In the [Certificate Signing Request] screen, enter a Common Name, Organization,
Organizational Unit, E-mail Address, City/Locale, State/Province, Country Code, and
Algorithm Signature.
4. Click [OK] to continue. A CSR is generated and enrolled with SCEP to create a certificate,
which is then installed on the device.
Installing certificates without SCEP
To create and install certificates without SCEP, do the following:
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1. Create Certificate Signing Requests (CSR):
1. Select one or more device certificate slots that you want to create a CSR on.
2. From the Certificate menu, select [Create CSR].
3. In the [Certificate Signing Request] screen, enter a Common Name, Organization,
Organization Unit, E-mail Address, City/Locale, State/Province, Country Code, and
Algorithm Signature.
4. Click [OK] to continue. A CSR is generated.
2. Create Certificates:
1. Select one device certificate slot where a CSR was generated.

2. From the Certificate menu, select [Local Tasks] [Display CSR].
3. Copy the [Certificate Data] and use it to create a certificate with your Certificate Authority.
The certificate must be created Base 64 encoded.
3. Install the Certificate that was created from the Certificate Authority. There are two
mechanisms for associating and installing the certificate:
Associate the certificate in two steps:
1. Select the device certificate slot where the CSR for the generated certificate exists, and
then locate the Certificate menu and select [Local Tasks] [Associate Certificate to
CSR].
2. Import the certificate file, or paste the contents into the [Associate Certificate to CSR] field
and click [OK].
The certificate is now associated with the CSR.
3. From the [Certificate] menu, select [Install Certificate].
The certificate is installed.
Associate and install the certificate in one step. This option also allows you to assign an
application at the same time:
1. Select the device certificate slot where the CSR for the generated certificate exists, and
then from the [Certificate] menu, select [Combination Tasks] [Associate and Install
Certificate].
2. Import the certificate file, or paste the contents into the [Associate Certificate to CSR] field
and click [OK].
3. Choose the application which will be assigned to the certificate. Click OK.
The certificate is associated with the CSR, the certificate is installed, and the application
assignment is completed.
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3. Managing Devices
Assigning an Application
There are two methods for assigning applications to certificates. If SCEP is not being used, application
assignment can be done at the same time as certificate installation when running the [Combination
Tasks] [Associate and Install Certificate] task. Otherwise, application assignment must be done as a
separate step.
1. Select the device certificate slot where the application will be assigned.
2. From the Certificate menu, select [Assign Application to Certificate].
3. Select the applications to assign. Click [OK].
The applications are assigned to the certificate.
SCEP Server Requirements
This section describes the SCEP server supported by the Certificate Management Tool.
Supported Environment
The Certificate Management Tool can support the Network Device Enrollment Service (NDES) on
the following operation systems.
• Windows Server 2008 R2 Standard /Enterprise SP1 or later (64-bit)
• Windows Server 2012 R2 Standard/Datacenter (64-bit)
SCEP Configuration Notes
SCEP functionality has been tested with Microsoft's Certificate Authority with Network Device Enrollment
Services (NDES) installed. For the SCEP calls to function, you must disable password enforcement by
updating the following registry key on the Certificate Authority Server:
HKEY_LOCAL_MACHINE\Software\Microsoft\Cryptography\MSCEP\EnforcePassword
\EnforcePassword = 0
When creating certificates for the device, they should be created using a webserver certificate template.
If the certificate is created with the wrong intended purpose (it should be "Server Authentication"), it will
fail to work with the application it is associated with (e.g. not being able to log into the device when a
certificate that is not for "Server Authentication" is associated with SSL).
Follow these instructions to configure NDES to hand out WebServer certificates for SCEP requests:
1. Open Registry Editor on the CA and navigate to HKEY_LOCAL_MACHINE\Software

\Microsoft\Cryptography\MSCEP.
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2. Change the values of the following registry keys to the name of the template:
• EncryptionTemplate
• GeneralPurposeTemplate
• SignatureTemplate
3. The values for these keys should be set to the name of the web server template (do not
confuse the web server template name with the web server template display name).
Configuring the Internet Information Service
By default, IIS 7/7.5 security is too restrictive to permit the devices to enroll via SCEP.
For the Certificate Management Tool, IIS configuration must be updated using the command below
(default maxQueryString is 1024):
%systemroot%\system32\inetsrv\appcmd.exe set config
/section:system.webServer/security/requestFiltering /
requestLimits.maxQueryString:"3072"
/commit:apphost
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3. Managing Devices
Using Active FTP

Usually, RICOH Streamline NX communicates with the devices via FTP using “passive mode”. When you
need to use the specific port or port range for data transfer, enable “active mode” for FTP
communication.
Enabling Active FTP
Privilege.
5. Find the "dm.firmware.ftp.active.enabled" key. If it does not exist, click (Add) and enter
"dm.firmware.ftp.active.enabled" for [Key].
6. Set [Type] to “Boolean”, and [Value] to "True".
• If this key is not defined, the system uses passive FTP when communicating with devices.
7. Click (Save).
Specifying Port for Data Transfer
Privilege.
5. Specify the port range.
When setting the minimum value of the port
Find the "dm.firmware.ftp.active.data.port.min" key. If it does not exist, click (Add) and
enter "dm.firmware.ftp.active.data.port.min" for [Key]. Change [Type] to “Number”, and
specify the value.
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Using Active FTP
When setting the maximum value of the port

Find the "dm.firmware.ftp.active.data.port.max" key. If it does not exist, click (Add) and
enter "dm.firmware.ftp.active.data.port.max" for [Key]. Change [Type] to “Number”, and
specify the value.
• The above keys define the range of data transfer ports of the Delegation Server. Even when
specifying a small range, multiple devices on a task can communicate with a port
simultaneously.
• If both or either of the keys for port range (minimum and maximum) is undefined, port number
60020 is applied as a default when Active FTP is enabled.
• The value of the port range can be a positive integer from 0 to 65535. However, a value
between 49152 and 65535 is recommended.
• Set a larger value for the maximum key than the minimum key. Otherwise, the connection via
FTP fails.
• Specify the same number in both minimum and maximum keys to use a single port.
6. Click (Save).
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3. Managing Devices
160
4. Managing Authentication
Information
This chapter describes the functions and settings related to user authentication in RICOH Streamline NX.
Managing the Authentication Settings

All functions in RICOH Streamline NX use user authentication to identify the user. By authenticating users
before they print, copy, or scan, you not only secure the devices, but also enable cost management by
user.
To register the user information to the Core Server, use the Management Console to connect to an
external authentication server, such as LDAP or Kerberos server, and then import the user information.
You can add groups, departments, and other information to the imported user information in the
Management Console to manage costs by organizational unit.
In addition to cost management, the user authentication function also plays an important role in terms of
security. Users without authentication information can be prohibited from using devices, thereby
preventing unauthorized access. The configuration items vary depending on the user login method. For
example, you need to link the user information and card information when logging in to a device with a
card.
Identify the most suitable method for your network environment and policies, configure the settings
accordingly.
Synchronizing the password automatically with Active Directory
• Use Active Directory Password Filter in RICOH Streamline NX to link with Active Directory.
Installing Password Filter of RICOH Streamline NX to the Active Directory domain controller,
you can synchronize the user password with the Core Server database and centralize
management.
Install the following three Password Filter files to the Active Directory domain controller.
• RicohPwdEvents.dll
• RicohPwdFilter.dll
• RicohPwdFilter.ini
For details about Active Directory Password Filter, see the Microsoft website.
https://msdn.microsoft.com/library/windows/desktop/ms721882(v=vs.85).aspx
• Password Filter is stored on the installation path (\tools\PasswordChangeNotification). For
details about installing Password Filter to the Active Directory domain controller, see the
technical information from Microsoft.
• The user password sent from the Password Filter to the Core Server database is encrypted.
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Linking with Forefront Identity Manager

• You can link RICOH Streamline NX with Microsoft Forefront Identity Manager. Installing
Password Filter of RICOH Streamline NX to the Forefront Identity Manager server, you can
synchronize the user password with the Core Server database and centralize management.
For details about Forefront Identity Manager, see the Microsoft website.
https://technet.microsoft.com/library/jj590203(v=ws.10).aspx
• Password Filter is stored on the installation path (\tools\PasswordChangeNotification). Install
all files on the Forefront Identity Manager server. For details about installing Password Filter to
the Forefront Identity Manager server, see the technical information from Microsoft.
• The user password sent from the Password Filter to the Core Server database is encrypted.
Configuring an External Authentication Server
Register the information of the external authentication server, such as LDAP or Kerberos server, as an
Authentication Profile, and import the information of the users that use the devices into the Core Server.
• The LDAP profile is required to configure Kerberos authentication. When configuring Kerberos
authentication, configure the LDAP profile also.
1. Click the following items in the navigation tree to open the [Authentication Profile] tab.
[System] [Security] [Authentication Profile]
2. Click (Add).
3. Select [LDAP] from the [Type] menu on the [General] tab, and then enter the
authentication profile name in [Name].
4. Enter the LDAP server information on the [LDAP] tab.
For details about the setting items, see page 571 "Authentication Profiles".
5. Click (Save).
6. Select the name of the authentication profile that has been added to the list, and then click
(Check Connection).
7. Enter the user name and password, and then click [OK].
8. Check that you can connect to the server.
• The operation flow for configuring the Kerberos server is the same as the LDAP server. In Step 3,
select [Kerberos] from the [Type] menu, and enter the information of the Kerberos server.
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Managing the Authentication Settings
Authentication Methods
You can use one of several combinations of login methods to log in to a device.
Specify the login method for each device. Select a login method that is suitable for the environment
where the device is used.
User Name and Password
Log in by entering a user name and password on the operation screen of the device.
Card
The user logs in by scanning a card on the card reader of the device.
Card and Secondary PIN
The user logs in by scanning a card on the card reader of the device and by entering a secondary
PIN on the operation screen.
Card and Password
The user logs in by scanning a card on the card reader of the device and by entering a password
on the operation screen.
User PIN
Log in by entering a user PIN on the device operation screen.
• To enhance security, it is recommended to use an authentication method that uses a PIN code
combined with a card, or a user name and password to log in to devices, instead of using only
PIN.
• For details about configuring user names, passwords, PINs, and cards, see page 181 "Managing
User Information".
• For details about the device login methods, see page 126 "Managing the Streamline NX
Embedded Settings".
• Card registration is not supported by laser printers.
Specifying the Extended Security Functions
Use this function to prevent unauthorized access to the Management Console and devices.
Configuring the Local Password Policy
The administrator can specify an expiry date on the password that is used by the user to log in to
the Management Console. You can maintain the security of the administrator account by updating
the password regularly. You can also configure the following settings:
• Locking the account when an incorrect password has been entered several times
• Increasing the minimum number of characters in a password
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• Requiring the use of uppercase letters and numbers in the password

To enable a local password policy, configure the settings on the screen shown below.
[System] [Security] [Password Policy]
• For details about the setting items, see page 582 "Local Password Policy".
• This setting applies only to local users. For details about local users, see page 165 "Creating
and Importing Users".
• The LDAP server's password policy, not the one of RICOH Streamline NX, will apply to the
externally identified users.
Enabling Account Lockout
You can specify the number of times a user can enter an incorrect password when logging in on the
operation screen of the device. When you exceed the specified number of retry times, the account
is locked, and you cannot log in to the device.
You can also specify the period to wait before the account is unlocked and can be used for login
again.
To enable account lockout, configure [Threshold] and [Lockout Duration] on the screen shown
below.
[System] [Server Settings] [Delegation Server Settings]
• For details about the setting items, see page 558 "Delegation Server Settings".
• The LDAP server's lockout policy applies to the externally identified users.
Disabling Local Authentication
You can specify whether or not to prohibit the creation of local users. By centralizing the
management privileges of user information to an external authentication server, you can prevent
changes to information that were unintended by the system administrator.
To disable local authentication, change the [Enable Local Authentication] setting on the screen
shown below.
[System] [Server Settings] [User Management and Accounting Settings]
• For details about the setting items, see page 565 "User Management and Accounting
Settings".
• For details about local users, see page 165 "Creating and Importing Users".
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Creating and Importing Users

Use the Management Console to manage all user information centrally on the system. There are two
types of users: externally identified users and local users.
Externally Identified Users
Externally identified users are managed on an LDAP or Kerberos server. To manage these users,
import the user information to the Core Server from the LDAP or Kerberos server.
Local Users
Use the Management Console to create and add local users to the Core Server. Create a local
user to manage the user separately from the users on an external authentication server. You can
later synchronize the local user created in the Management Console to the external authentication
server.
• You can also import the user information from a CSV file. For details, see page 166 "Importing
local users from a CSV File".
Importing User Information from the LDAP Server
Import the user information from the LDAP server to the Core Server.
1. Click the following items in the navigation tree to open the [Users] tab.
[User Management] [Users]
2. Click (Import Users from External LDAP).

3. Select users to be imported in the [Import External Users] dialog box.
• [Authentication Profile]
Select the authentication profile for the LDAP server.
• [User Name]
Enter the user name to search for on the LDAP server. Users with matching criteria are
displayed in the list.
4. Select users to be imported into the Core Server, and then click [OK].
• To synchronize the user information on the Core Server and the LDAP server, select the users in the
list who are displayed on the [Users] tab, and then click (Enable/disable LDAP Synch). A check
mark appears on the “LDAP Synchronization” line for the users who are being synchronized to the
LDAP server.
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• The attributes of users synchronized with the LDAP server are synchronized according to the
schedule specified in [Synchronization Tasks] in the navigation tree. Specify the attributes
synchronized with the LDAP server as needed. For details, see page 649 "Synchronization Tasks".
Registering Local Users on the Management Console
Register a new user information to the Core Server. Create a local user to manage the user separately
from the users on the LDAP server. You can synchronize the created local user to the LDAP server by
clicking (LDAP sync.).
2. Click (Add).
3. On the [User Setting] tab, configure the basic settings such as the user name.
4. On the [Groups] tab, select the group to be associated with the user.
5. On the [Alias] tab, specify the alias name of the user.
6. On the [Delegation] tab, select a delegate user.
7. On the [Cards] tab, configure the information of the card to be assigned to the user.
8. On the [Permissions] tab, configure the functions and workflows that can be used by the
user.
9. Click (Save).
Importing local users from a CSV File
Use a CSV file to add a large number of local users at one time.
For the format of CSV files, see page 823 "Format of a Local User CSV File".
A sample CSV file can be downloaded from the import screen.
2. Click (Import).
3. Click [Browse...] on the [Import CSV File] screen, and then select a CSV file.
If you have not yet created the CSV file, click [Download Sample File] to download a sample CSV
file to be used as a template.
4. Click [Upload], and then click [OK].
The information imported into the local users are displayed.
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• When importing a CSV file, make sure that the language of the Management Console is the same
one as when the file has been exported. Otherwise, some setting values are not imported.
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Managing Deleted Users

You can purge deleted users and disassociate their accounts from transactions, or restore them in the
[Users] list.
2. Click (View Deleted Users).

3. Select users to be purged or restored in the [Deleted Users] dialog box.
4. Click [Restore] or [Purge], and then click [OK].
• In reports, the user information of the transactions associated with the purged users are displayed
as "unknown".
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Managing User Roles and Privileges

Roles are used to specify access privileges required to access the functions in the Management Console.
To ensure good security of a large-scale system while maintaining security, assign each user an
appropriate role and limit the operations the user can perform according to his or her job duties. By
assigning the appropriate role for each user, you can prevent configuration changes or operation errors
that were unintended by the system administrator and improve your operational security.
• When using LDAP authentication, assign the role to an LDAP group name to apply the role to all
users belonging to the group. Use the related LDAP profile to determine the role when using
Kerberos authentication.
• A user can be a member of more than one group, and each user is granted security rights based
on all matching profiles.
Typical Use-case for User Roles Assignment
A role that is pre-registered to the Management Console is referred to as a "system role". Each system
role is granted appropriate permissions according to the responsibility of the role. For example, you can
assign system roles according to the operation procedures of the system as shown below:
Case 1: Operation by users who can operate all functions
A few administrators manage all of the devices and RICOH Streamline NX system. In that case,
"Full Admin" should be assigned all administrators.
This management style is suitable for:
• Less than several hundred devices
• The system manages one country
Case 2: Dividing users into those who manage the system and those who operate it
Typically, large enterprise will divide the management duties such as Administrator A manages
RICOH Streamline NX servers, Administrator B manages US devices, and Administrator C
manages UK devices. In that case, you can assign proper role to each administrator.
This management style is suitable for:
• Many hundreds (or thousands) of devices
• The system manages multiple countries
Examples
• Administrator who manages RICOH Streamline NX system
Full Admin: Administrator.
• Operator who manages devices, user, workflow and report
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Device Admin: Manages devices and configures settings when a device is added or removed.
Security Admin: Manages users and configures settings when a user is added or deleted.
Workflow Admin: Modifies and creates a workflow.
Report Admin: Creates a report template and generates reports.
• Helpdesk (Reference Only)
Device Operator: Responds to inquiries regarding devices.
• Reception who provide temporary card to guest
Temporary Card Admin: Registers a temporary card.
• If you cannot find an appropriate system role to assign to a certain user, you can create a custom
role by copying an existing system role as a template and modifying the permissions and other
settings.
• You do not need to assign a role to a general user who uses only the device functions such as the
printer or scanner function.
List of system roles
Types and permissions of the system roles that are registered to the system are shown in the list below:
• You cannot delete Full Admin and Customer Engineer.
System roles with full management permissions

System role Description Default permission
• Access to almost all permissions • All (except @RemoteCE, and

Full Admin including the management of Temporary Card Admin)
driver packages
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System roles for device management

• AddressBookRead
• AddressBookWrite
• DeviceBasicRead
• Read/write information related • DeviceAdvancedRead
Device Admin to devices • DeviceBasicWrite
• Upload driver packages • DeviceAdvancedWrite
• SysConfigRead
• EmbeddedOperationRead
• WorkflowOperationRead
• AddressBookRead
• @RemoteCE
• Display all information related • DeviceBasicRead
to devices
Address Book Admin • DeviceAdvancedRead
• Create/update Address Book
templates and tasks • AddressBookWrite
• @RemoteAdmin
• @RemoteCE
• Customer engineer with • DeviceBasicRead
Customer Engineer optional permissions of
@Remote Connector • DeviceBasicWrite
• AddressBookRead
• DeviceBasicRead
• Read all information related to • DeviceAdvancedRead
devices
Device Basic Admin • DeviceBasicWrite
• Update basic writing
operations • SysConfigRead
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• AddressBookRead
• DeviceBasicRead
• Display all information related • DeviceAdvancedRead
Device Operator
to devices • SysConfigRead
• EmbeddedOperationWrite
• SysConfigRead
• Read/write operations related
Embedded Admin • DeviceBasicRead
to embedded settings
• SecurityRead
• DeviceAdvancedRead
• SlnxUserOperationRead
• SysConfigRead
• Read operations related to • DeviceBasicRead
Embedded Operator
embedded settings • SecurityRead
• DeviceAdvancedRead
Driver Download • Download the driver • DriverDownload
System roles for reports

• Execute, create, and store new • ReportWrite

Report Admin
reports, configure schedules • ReportRead
Report User • Execute and display reports • ReportRead
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System roles for server management

• SecurityWrite
• Add user accounts and security • SysConfigRead

profiles • SecurityRead
Security Admin
• Read/write the system audit • AuditWrite
log • AuditRead
• LogDelete
• SecurityWrite
• Add user accounts and security
User Admin • SysConfigRead
profiles
• SecurityRead
• Change the expiration period • TemporaryCardChange

end date of a temporary card • SlnxUserOperationRead
Temporary Card Admin • The administrator creates a
temporary card. Only the
administrator can delete it.
• SlnxUserOperationWrite
• CardOperationWrite
• CardOperationRead
• AccountingOperationWrite
• Read/write all information
related to the user management • AccountingOperationRead
SLNX User Admin
for Streamline NX Embedded • WorkflowOperationRead
Applications
• SysConfigRead
• SysConfigWrite
• DeviceBasicRead
• SecurityWrite
• SecurityRead
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• CardOperationRead
• Read all information related to • AccountingOperationRead
the user management for
SLNX User Operator • WorkflowOperationRead
Streamline NX Embedded
Applications • SysConfigRead
• DeviceBasicRead
• SecurityRead
• CardOperationWrite
• Read/write operations related
Card Admin • CardOperationRead
to cards
• Read operations related to • CardOperationRead

Card Operator
cards • SlnxUserOperationRead
System roles for workflows

• Read/write operations related • WorkflowOperationWrite

to workflows • WorkflowOperationRead
Workflow Admin
• Display system configuration • SysConfigRead
information • DeviceBasicRead
• Reading operations related to • WorkflowOperationRead

workflows • SysConfigRead
Workflow Operator
• Display system configuration • DeviceBasicRead
information
System roles for printing

• PrintOperationWrite
• Read/write operations related • PrintOperationRead
to printing
Print Admin • SysConfigRead
• Display system configuration
information • DeviceBasicRead
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• Read operations related to • PrintOperationRead

printing • SysConfigRead
Print Operator
information • SlnxUserOperationRead
• AccountingOperationWrite
• Read/write operations related • AccountingOperationRead

to account management • SysConfigRead
Accounting Admin
information • WorkflowOperationRead
• AccountingOperationRead
• Read operations related to • SysConfigRead
account management
Accounting Operator • DeviceBasicRead
• Display system configuration
information • WorkflowOperationRead
System roles for quota adjustment

Quota Adjustment • Read/write operations related • QuotaOperationWrite

Admin to page limits and balance • AccountingOperationRead
• Display system configuration • SysConfigRead
information
• SecurityRead
Creating a Custom Role
Create a role to be assigned to a user. Duplicate an existing system role with the permissions that match
the role you want to create, and then edit and register the duplicated role as the new role.
• Only a user who is assigned the system role of Full Admin or Security Admin can duplicate a role.
Create a custom role that is assigned the permissions of SecurityRead and SecurityWrite to allow
the user who is assigned the custom role to duplicate a role.
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1. Click the following items in the navigation tree to open the [User Roles] tab.
[System] [Security] [User Roles]
2. Select the system role to be used as the model of a new role, and then click (Copy).
3. On the [Role] tab, enter the custom role name.
4. Change [Login expiry time] as necessary.
5. Enter the LDAP group name in [LDAP group name].
The role is assigned to all members that belong to the LDAP group name entered here.
The system does not check whether the LDAP group name is correct. Check that the entered LDAP
group name is correct.
6. On the [Restrictions] tab, specify [Security Context (Read)] or [Security Context (Write)].
You can display and edit the information of the devices that belong to the specified category. For
details, see page 176 "Configuring Group Restrictions".
7. Select the permission to be granted to the role on the [Permissions] tab.
8. On the [User] tab, select a local user account to be assigned to the role.
When LDAP/Kerberos authentication is used, you can assign a role to externally identified users
by configuring the LDAP group name on the [Role] tab.
• For details about the setting items on each tab, see page 577 "User Roles".
• Local User Account is the account to be used only for operating the Management Console. Create
it using the following screen: For details about the configuration items, see page 581 "User
Accounts".
Configuring Group Restrictions
Enable [Group Restrictions] to apply access restrictions on each device category or device group.
For example, when the "Tokyo" and "Osaka" groups exist in the first hierarchy of the "Location" category
and you specify Security Context to the "Tokyo" group on the "Restrictions" tab for the roles, roles can
perform allowed operations on devices that belong to the "Tokyo" and any subordinate groups.
Operations cannot be performed on devices that belong to the "Osaka" group but do not belong to the
"Tokyo" group.
The Group Restrictions setting applies only to a single device category and the subordinate device
groups. To use the [Group Restrictions] function, organize device categories to which the devices belong
and device groups in advance. For details, see page 73 "Organizing the Device List".
Use the group restrictions setting to restrict usage of the following functions in the system:
• User role
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• Destination
• Configuration templates
All templates including standard device configuration, device specific preferences, SDK/J platform,
Device Applications, address book, log collection templates.
• The group restrictions setting only applies to the items, devices, and groups displayed in the system.
Therefore, a discovery task, polling profile, access profile, e-mail list, configuration template and
report template are assigned to the security group that the creating user of those items belongs to.
Group restriction only applies to the task itself. Note that it does not apply to the devices selected in
the task. Also, group restriction only applies to report templates and not to the devices selected in
the report.
• Device Status Polling
• Discovery
• Notification Alerts
2. Select the role to which to apply the group restrictions, and then click [Group Restrictions].
3. Select the [Enable restrictions] check box.

4. Select the device category to which to allow access.
The group restriction setting of each function applies to the group hierarchy selected by the
administrator and specified by the subordinate hierarchy.
5. Click [OK].
6. Click [Yes].
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7. Select the roles for specifying Security Context from the list, and select [Security Context
(Read)] and [Security Context (Write)] on the [Restrictions] tab.
8. Click (Save).
• For details about setting items, see page 577 "User Roles".
Configuring Account Qualification
Enable [Account Qualification] to qualify user accounts by the authentication profile. It is useful in cases
where there are the same user names with different domains and they are RICOH Streamline NX
administrators as well.
When [Account Qualification] is enabled, you can use the qualified user names when storing view
settings of the device list, power filters, custom dashboards, reports, audit logs, and recording the last
user who made a change to specific configurations.
View settings of the device list
When [Account Qualification] is enabled, the view is stored with the user name specified with the
authentication profile used when the user logs in and the internal ID. Only the user who logged in
using the specified authentication profile can access the stored view.
Power filters
When [Account Qualification] is enabled, the power filter is stored with the user name specified
with the authentication profile used when the user logs in and the internal ID. Only the user who
logged in using the specified authentication profile can access the stored power filter.
Dashboards
When [Account Qualification] is enabled, the custom dashboard is stored with the user name
specified with the authentication profile used when the user logs in and the internal ID. Only the
user who logged in using the specified authentication profile can access the stored dashboard.
Reports
When [Account Qualification] is enabled, the report template, schedule, and task are stored with
the user name specified with the authentication profile used when the user logs in and the internal
ID. Only the user who logged in using the specified authentication profile can access the report.
Audit logs
When [Account Qualification] is enabled, a user name is recorded in the audit log as follows:
• When the account is an internal account, only the user name is recorded
• When the account uses an authentication profile, the user name of the account qualified by
the authentication profile is recorded together with the authentication profile used upon login
and its internal ID. The audit log records the user name with the profile name at the time of the
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audit, so if the profile name is changed, the user name with the old profile name may be
recorded.
Last Updated Users
When [Account Qualification] is enabled, the name of the last user who changed the setting is
recorded as follows:
• When the account is an internal account, only the user name is recorded
• When the account uses an authentication profile, the user name of the account qualified by
the authentication profile is recorded together with the authentication profile used upon login
and its internal ID. The user name with the profile name is recorded when changed, so if the
profile name is changed, the user name with the old profile name may be recorded.
[Account Qualification] is disabled after RICOH Streamline NX is installed or updated from Device
Manager NX, and the users with the same name are treated as the same account in the functions listed
above.
Follow the procedure below to enable [Account Qualification].
2. Click [Account Qualification].
3. Select the [Qualify accounts by Authentication Profile] check box.

4. Click [OK].
• If an authentication profile is deleted, any custom user data will be orphaned in the database.
When the authentication profile is added again, it is assigned with a new internal ID so the custom
user data will still be orphaned.
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• When the [Account Qualification] setting is disabled, custom user data will be orphaned in the
database. If the setting is enabled again, the data will be available.
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Managing User Information

You can associate various information with a local user or externally identified user registered on the
Core Server. For example, register card information to assign the card as part of the user information. In
addition, you can combine multiple users to form a group and apply settings such as available device
functions and workflows to users in a group at the same time.
The relationship of items that can be managed as user information is shown below. The direction of an
arrow indicates that the setting item affects the destination item.
3
4
2
001 101
1
002 102 8
5
7
DSW138
1. User
A person that uses the system.
2. Delegation User
A user that can execute a print job in place of another user.
3. Group
Combine users that belong to a team or members of a project to form a group.
4. Permissions
A set of definitions to specify usable device functions and workflows.
5. Cost Center
The department that bears the cost incurred by the user.
6. Department
The department to which the user belongs.
7. Card
The card used to log in to a device.
8. Alias
The name displayed on the print job list.
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Managing Groups
You can combine multiple users to form a group.

Create a group to specify available device functions and workflows for multiple users at one time. You
do not need to apply the settings to those users individually.
• You cannot create a group on the external authentication server.

• You can only add local users to the created group. You cannot add externally identified users to a
group.
1. Click the following items in the navigation tree to open the [Groups] tab.
[User Management] [Groups]
2. Click (Add).
3. On the [General] tab, enter the group name and description.
4. Click (Add) on the [Users] tab.
5. Select the user to be added to the group, and then click OK.
6. Click (Save).
• For details about the setting items, see page 635 "Groups".
Managing Departments
You can combine multiple users into a department.

Create a department to specify available device functions and workflows for a group of users at one
time. Unlike a group, you can configure a Cost Center for a department. In addition, you can create
departments in a hierarchical structure and organize them according to their actual hierarchical
relationship.
• You cannot create a department on an external authentication server.

• You can only add local users to the created department. You cannot add externally identified users
to a departments.
1. Click the following items in the navigation tree to open the [Departments] tab.
[User Management] [Department]
2. Click (Add).
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3. On the [General] tab, enter the department name and description.

4. To add a newly created department under an existing department, select the parent
department from the [Parent Department] menu.
6. Select the user to be added to the department, and then click [OK].
7. Click (Edit) on the [Cost Centers] tab, and then select a Cost Center.
For example, when configuring a newly created sales department where costs of consumables are
paid by the general affairs department, specify the Cost Center of the general affairs department.
8. Configure the functions and workflows that can be used by the department on the
[Permissions] tab.
9. Click (Save).
• For details about the setting items, see page 636 "Departments".
Managing Permissions
You can configure settings to use copier or other functions on a device or Device Applications workflow.
You can specify use permissions for the following device functions:
Built-in Functions
Copier (Full Color Auto Selection, Full Color, Two-color, Single Color, Black and White)
Other Functions (Document Server, Facsimile, Scanner)
Workflows
(Workflow name)
Permissions can be assigned to departments, groups, and users.
When a permission is assigned to a user, the permissions assigned to the department or group that the
user belongs to are ignored.
The permissions assigned to the department and group that the user belongs to are both applied to the
user if no permission is assigned to the user. For example, if no permission for copying in color is given
the group that the user belongs to, the user can copy in color if this permission is given the department.
1. Click the following items in the navigation tree to open the [Permissions] tab.
[User Management] [Permissions]
2. Click (Add).
3. On the [Permission Settings] tab, enter the permission name and description, and then
select the check boxes of the native functions to be used.
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4. Click (Add) on the [Departments] tab.

5. Select the department to which to apply the permissions you want to create, and then
click [OK].
6. Click (Add) on the [Groups] tab.
7. Select the group to which to apply the permissions you want to create, and then click
[OK].
9. Select the user to which to apply the permissions you want to create, and then click [OK].
10. Click (Save).
• For details about the setting items, see page 644 "Permissions".
• You can specify print rules and account balance in order to limit the use of the printer function. For
details, see page 207 "Configuring Print Rules", or page 638 "Users".
• When importing a CSV file of the [Permission] settings, make sure that the language of the
Management Console is the same one as when the file has been exported. Otherwise, some setting
values are not imported.
Managing Cost Centers
Configure Cost Centers settings to transfer costs of consumables and other items among different
departments. For example, when costs of consumables used by the sales department is paid by the
general affairs department, specify the general affairs department as Cost Center.
1. Click the following items in the navigation tree to open the [Cost Centers] tab.
[User Management] [Cost Centers]
2. Click (Add).
3. On the [General] tab, enter the name and description of Cost Center.
4. To add a newly created Cost Center under an existing Cost Center, select the parent Cost
Center from the [Parent Cost Center] menu.
6. Select the user to be added to the Cost Center, and then click [OK].
7. Click (Save).
Managing Card Information
Register card information to log in to devices.
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There are three methods for registering a card as follows:

The administrator registers card information from a CSV file
Import the information of numerous cards at one time from a CSV file.
Select [User Management] [Cards] to open the screen for downloading the CSV file. Enter
additionally required information if any, and then save and import the file.
• When importing a CSV file, make sure that the language of the Management Console is the
same one as when the file has been exported. Otherwise, some setting values are not
imported.
The administrator registers card information individually on the screen
To register some cards, select [User Management] [Cards] to open the screen for entering
information manually.
The user registers card information on the device screen
The user registers the card information from the operation screen of the device.
The user can register the information if the [Enable Card Registration] check box is selected on
[Authentication] tab under [System] [Server Settings] [Delegation Server Settings].
Registering card information individually
• Temporary Card and Limited Period Card are automatically deleted after the expiration date.
1. Click the following items in the navigation tree to open the [Cards] tab.
[User Management] [Cards]
2. Click (Add).
3. Enter [Card Number] and [Card Name].
4. Click [Search User], select the user who uses the card, and then click [OK].
5. Select the card type, and specify the expiration date as necessary.
• Indefinite Period Card
This card does not have an expiration date. Select this type to issue a card to a contract
employee working without a fixed term.
• Limited Period Card
This card can only be used for a limited period. Select this type to issue a card to an employee
or visitor who is working on site only for a limited period.
• Temporary Card (only available for one day)
185
Specify the date of usage as the end date. Select this type to issue a card to an employee or
visitor who is working on site as a guest for one day only.
6. Click (Save).
186
This chapter describes how to use secure printing, direct printing, print rules, and other printing functions
of RICOH Streamline NX and the settings to be configured to use these functions.
This also describes printer driver distribution.
Overview of the Printing Functions

The RICOH Streamline NX system allows an administrator to configure and manage Delegation Servers
and printing devices, all from a single Management Console. The Management Console can also be
used to centrally manage information about print jobs sent from client computers.
In addition, when RICOH Streamline NX PC Client is installed to a client computer, the software works
with RICOH Streamline NX to enhance printing functionality. In addition to processing print jobs based
on print rules and storing secure print documents on a client computer, RICOH Streamline NX PC Client
can also send metadata printed on a locally connected printer to the server. For details, see RICOH
Streamline NX PC Client Operation Guide.
Streamline NX System
Client Computer
Settings and Administrator

Sending Jobs Managing
Smart
MIE Server
Device Sending
/Releasing Jobs Authentication/Storing Jobs
/Applying Print Rules
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Client Computer
Sending Client Direct Print Data
Obtaining Client Secure Print Data

Streamline NX
Embedded Applications
Releasing Jobs/Authentication Sending Jobs/Authentication

Storing Jobs/Applying Print Rules
DSW603
187
You can combine various printing features so you can achieve enhanced security, reduced cost, and
greater printing efficiency at the same time.
The Secure Printing Function
The Secure Print Function allows only identified users to perform secure printing from devices that have
Streamline NX Embedded Applications installed.
When the secure printing function is used, the print job sent by the user is not immediately output, but
instead it is encrypted and stored in a folder on the Delegation Server, or on a client computer folder
specified when installing RICOH Streamline NX PC Client. Users can view the list of documents held on
the server or RICOH Streamline NX PC Client from any device with Streamline NX Embedded
Applications embedded, access the required documents from a nearby device, and securely print them
at any time. The same is possible using mobile devices with Streamline NX Mobile Application installed.
The secure printing function not only improves security, but it also reduces misprinting and non-essential
printing to help reduce printing costs. For example, it can be used in the following cases:
• When you want to print a document while you are standing by the device because it is confidential
and should not be left on the output tray after printing
• When you store a document on the server for a meeting on another floor or separated office, so
that you can print the required number of copies using the device located at the meeting site
• When you store a document to share it among project members by specifying them as delegate
users
There are two types of secure printing: server secure printing, which uses the Delegation Server for
authentication, storage, and processing of print jobs, and client secure printing, which uses RICOH
Streamline NX PC Client for performing operations. The printing environment of the RICOH Streamline
NX system can be set up to use the server or client secure printing according to the network environment
such as transmission speed between the server and device.
Server Secure Printing
Encrypting/Storing Jobs,
Client Computer and Applying Print Rules
Sending Print Jobs to Job List

SLNX Secure Print Port /Obtaining Print Data
DSW605
188
Client Secure Printing
Sending Print Jobs to

SLNX Secure Print Port
Syncing Print Job
Location Retrieving Job List
Obtaining Print Data
DSW606
• For details about Secure Printing, see page 194 "Configuring Secure Printing".
• A user can print a secure print document by logging in to a Ricoh device with Embedded Client
installed. A user can also use a mobile device with the RICOH Streamline NX mobile app installed
to print from devices even without Embedded Client installed and from non-Ricoh devices.
The Direct Printing Function
Using Direct Printing, you can print documents using the RICOH Streamline NX printing functions other
than Secure Printing, including authentication, accounting, and print rules. In Direct Printing,
authentication, application of print rules, and other job processing are performed on the Delegation
Server or the RICOH Streamline NX PC Client, but print jobs are immediately printed from a device and
not held on the Delegation Server or the RICOH Streamline NX PC Client.
Direct Printing is convenient in an environment in which you want to keep using the print settings already
configured in your host system, for example. Also, the print jobs are output without having to release
them from the control panel of the device and there is no need to wait next to the device for printing to
end while printing a large document. Device Direct Print is also available if you want to print without
involving the Delegation Server or the RICOH Streamline NX PC Client for environmental reasons such
as using a low-spec server or low-speed communication (see page 190 "Device Direct Printing").
Users can also print jobs without user name or as user alias in a case such as printing from UNIX or a
mainframe.
189
Server Direct Printing
Client Computer Applying Print Rules
Sending Print Jobs Sending

to TCP/IP Port Print Data
DSW610
Client Direct Printing
Sending Print Jobs

to TCP/IP Port
Sending
Print Data
Applying Print Rules
DSW612
• For details about Direct Printing, see page 203 "Configuring Direct Printing".
• Using Direct Printing, users can print document directly to a RICOH device with or without
Streamline NX Embedded Applications installed and to non-RICOH devices or USB-connected
devices.
• Even when RICOH Streamline NX PC Client cannot connect to the Delegation Server, the user still
can print by selecting a device with a configured Standard TCP/IP port. In this case, the print job is
processed as a Device Direct Printing job and no print rule is applied. When the target device is a
RICOH device with Streamline NX Embedded Applications installed, the transaction is recorded as
a Device Direct Printing job. For details about Device Direct Printing, see page 190 "Device Direct
Printing".
• To print from a USB-connected device, it is necessary to install RICOH Streamline NX PC Client on
the client computer.
• Print rules are not applied when printing from non-RICOH devices. For details, see page 223
"Supported Devices".
Device Direct Printing
Using Device Direct Printing, users can submit print jobs directly to a target device, without any
Delegation Server or RICOH Streamline NX PC Client involvement.
190
When a user prints to a device using device direct print, information for user authentication is captured
using the user ID entered by the user on the printer driver or the computer login user name from which
the job is sent. You can also print jobs without a user name or using user alias.
Client Computer
Sending
Print Data
DSW611
• Install he printer driver of the device on your computer.

• The print rules function cannot be used.
• The Device Direct Printing does not require the optional Print Management license purchased and
activated for the target device.
Print Rules
The print rules automatically modify print job settings sent by users to enforce printing policies defined by
the administrator. The print rules are configured in advance by the administrator in the Management
Console according to the operation purpose. The configured print rules are distributed to Delegation
Servers and RICOH Streamline NX PC Client, and these are applied upon receiving a print job or
releasing a secure print job.
191
Distributing Administrator
Print Rules
Client Computer
Sending
Print Jobs Printing
Color, Black & White,

One-sided One-sided
1,000 Pages
or More Cancel Job
Applying Print Rules
DSW604
• For details about Print Rules, see page 207 "Configuring Print Rules".
Client Accounting
Configure Client Accounting to collect and store accounting data on a device that is connected only via
USB and not on the network, or on a device that is not installed with the Streamline NX Embedded
Applications. The user is identified using the user information registered to the system and can perform
printing on the device.
The following accounting information is sent to the Delegation Server:
• User Name, Domain Name
• Job name
• Date
• Number of pages
• Black-and-white/color
• 1-sided/2-sided
• Job data size
192
• Device information (Serial number)

• Quantity
• Paper size
• Computer name
• Cost center name
• If the Print Rules should satisfy the print job criteria that is specified on the Delegation Server, the
rules will also be applied to print jobs that are performed using Client Accounting.
193
Configuring Secure Printing

This section describes the secure printing function of the RICOH Streamline NX system and the
differences between server secure printing and client secure printing. It also explains how to manage
secure print documents stored on the server.
Features of Secure Printing Functions
The secure printing function of RICOH Streamline NX has the following features:
Global secure printing
The Core Server centrally manages all job lists submitted by each user and enables the user to view
all print lists and print jobs from the operation panel of a device, even if secure print documents are
stored in folders across multiple Delegation Servers and RICOH Streamline NX PC Client.
The administrator can use the Management Console to check lists of print jobs stored on the
Delegation Server and delete jobs as necessary. For details, see page 201 "Managing Job List".
Releasing by a Delegate User
A stored secure print document can be released by the user who sent the print job and also by a
specified delegate if one is configured when the job was printed.
Even when a delegate user releases a secure print job, the print-rules are applied and the
accounting information is registered based on the user who printed the job.
In addition, when secure printing is performed from RICOH Streamline NX PC Client, the user can
use Client Delegation Print to specify up to five delegate users for each sent job from among 10
specified candidates.
All routing actions for print rules are disabled in Client Delegation Print.
• For details about configuring delegate users using the Management Console, see page 166
"Registering Local Users on the Management Console".
• For details about configuring Client Delegation Print, see "Preferences", RICOH Streamline
NX PC Client Operation Guide.
• Delegation Print cannot be used when using Secure Printing with End-to-End Encryption
(E2EE).
Secure Printing with End-to-End Encryption (E2EE)
Using End-to-End Encryption (E2EE), the print job data is encrypted in transit to the device. To print
the encrypted job, a user must log in to the device using the PKI smart card that was used to encrypt
the job.
194
• To perform Secure Printing with End-to-End Encryption (E2EE), the user must print to a local
printer configured with SLNX Secure Print Port or SLNX Server Secure Print Port using RICOH
Streamline NX PC Client. For details, see RICOH Streamline NX PC Client Operation Guide.
Changing Printing Preferences When Releasing a Job
The user can change the printing preferences when logging in and accessing a device used for
printing a secure print document. Only the functions supported in the printer driver can be changed
(the number of copies, print side (2 Sided or 1 Sided), color settings (Color or Black and White),
and whether to delete after printing). When there are applicable print rules, these are applied
according to the changed printing preferences. Job logs and accounting information are recorded
with the details after the print settings are changed.
• If a device does not support the specified printing preferences, the output result may not
correctly reflect the specifications in the preferences.
• When using the Standard Operation Panel, or the Smart Operation Panel in Standard
Operation mode, you cannot change the print settings for encrypted jobs on the Delegation
Server stored using E2EE Server Secure Print.
Test Print
Before printing all copies, you can try to print one copy. Print rules are applied, and accounting
and job log recording are performed even at test printing. However, the application result of the
print rule may be different from normal printing depending on the quantity and other settings.
HotSpot Enterprise linkage
On a RICOH Streamline NX Delegation Server, the following print jobs are processed as follows
when sent from a HotSpot Enterprise (HSE) system.
• If the user information of the print job can be obtained from the e-mail address when a normal
print job is sent, the Delegation Server processes the job as a normal secure print job, and the
user can log in and release the job as a RICOH Streamline NX user.
• When an HSE guest print job is sent to the SLNX Secure Print Port, the user can enter the HSE
PIN and release a secure print job as a guest user. To print as a guest user, enable [Guest
Login] of [Login Method] on the [Authentication and Accounting] tab of [Configuration]
[Streamline NX Embedded Settings] [Authentication]. For the configuration procedure, see
page 520 "Embedded Authentication".
• While print rules are applied to the HSE job, the routing action is ignored, and all HSE jobs
are stored on the Delegation Server.
• The HSE job information is registered to the job list in the same manner as normal secure print
jobs.
195
• For details about HSE, see RICOH Streamline NX v3 HotSpot Enterprise v3 Linkage
Configuration Guide.
Linkage with external print systems
The users can access and release print jobs stored in external systems from devices with Streamline
NX Embedded Applications or smart devices with RICOH Streamline NX mobile app installed. The
print jobs can also be redirected to external systems by applying print rules.
The following print systems are supported:
• InfoPrint Manager
• LRS
• SEAL
• For details about linkage with external print systems, see the manuals for external print
systems.
• To use the linkage function with external print systems, it is necessary to register information
about external systems such as their server addresses. For details, see page 594 "External
Print Systems".
• [External] (for the Standard Operation Panel) or (for the Smart Operation Panel) is
displayed in the data storage information in the Print Document List Screen for the documents
stored in external systems. For details about the Print Document List Screen, see "Printing a
Document from a Device", User’s Guide.
• Contact your Seal Systems or LRS VPSX provider to obtain information on licensing
requirements and supported versions of these applications.
• This function cannot be used with the HotSpot Enterprise System linkage function at the same
time.
Differences between Server Secure Printing and Client Secure Printing
Secure Printing allows you to store a print job on the Delegation Server or in the specified folder on a
client computer and release it later by selecting it from the job list on the operation screen of a device.
In either of Server Secure Printing or Client Secure Printing, the target printer is a shared printer
configured with the SLNX Secure Print port.
However, there are differences between Server Secure Printing and Client Secure Printing as shown
below. You can select the method most suitable for the environment where RICOH Streamline NX is
operated.
196
Server Secure Printing Client Secure Printing
Job Processing location (job Delegation Server Client Computer

storage/print rules application/ The job list can be managed The administrator can only view
encryption) directly using the Management the job list on the Management
Console. Console.
This method consumes the least
resources on the Delegation
Server, so it is suitable for an
environment where only few
servers are available for
printing or servers are running
on low-spec hardware, etc. This
method also reduces the traffic
between client computers or
devices and the Delegation
Server.
Installation of the printer driver Not Required Required

of the target device on the client Jobs can be printed after Installation of the printer driver
computer that performs printing registering the shared printer to of the target device and the
the client computer by simply SLNX Secure Print port
dragging and dropping the configuration is required.
printer icon.
Installation of RICOH Not Required Required

Streamline NX PC Client on the No dedicated application is In RICOH Streamline NX PC
client computer that performs required. Client, you can receive a popup
printing message when print rules are
going to be applied.
Starting the client computer Not Required Required

when printing Print job data is held on the The client computer must be
Delegation Server so print jobs turned on to accept access to
can be released even if the the folder in which print job
client computer is off or not at data is held.
hand.
• When print rules are configured, storing and printing may not be performed depending on the print
rule settings.
197
• You can delete the print jobs stored on the Delegation Server manually from the job list on the
Management Console or the print document list screen of the device or mobile device. Stored jobs
can also be automatically deleted by either specifying Job Storage Period on the Delegation
Server, or by configuring how stored jobs are processed after being printed. For details about
configuring automatic deletion of stored jobs, see page 407 "Managing the System Capacity".
• You can delete print jobs stored using RICOH Streamline NX PC Client manually from the print
document list screen of the device or mobile device. Stored jobs can also be automatically deleted
by either specifying Job Storage Period on the RICOH Streamline NX PC Client or by configuring
how stored jobs are processed after being printed. For details about configuring automatic deletion
of stored jobs, see "[Print] tab", page 558 "Delegation Server Settings".
• Specify the storage location of server secure print jobs when installing the Delegation Server. For
details about installing a Delegation Server, see "Installing RICOH Streamline NX", Installation
Guide. Use the following procedure to check the path specified at installation:
1. From the navigation tree, click [Server Management].
2. In [Server Group], select the group to which the Delegation Server belongs. In the displayed
server list, select the Delegation Server whose path you want to check.
3. Click the [Print] tab.
• Specify the folder to store client secure print jobs when installing RICOH Streamline NX PC Client.
For details, see "Installing RICOH Streamline NX PC Client", Installation Guide.
Settings to Use Secure Printing
Configure the following settings to use the secure printing functions:
following when creating a driver package:
• Specify the port appropriate for the connection between the server and the device.
• Specify Secure Print Port as the port. For details about how to specify the port name, see
the user's guide of Printer Driver Packager NX/Ridoc Ez Installer NX. In addition, install
RICOH Streamline NX PC Client to create Secure Print Port.
198
Settings for Server Secure Printing
1. Managing the Streamline NX Embedded Applications
To use the secure printing functions on a device with the Streamline NX Embedded Applications
installed, configure authentication and print-related settings in [Streamline NX Embedded
Settings], and associate the device with a Delegation Server.
For details about [Streamline NX Embedded Settings], see page 126 "Managing the Streamline
NX Embedded Settings".
For details about association with a Delegation Server, see page 558 "Delegation Server
Settings".
2. Configuring User Authentication
To use the printing function of RICOH Streamline NX and to use the RICOH Streamline NX
functions from a mobile device, register a user to the RICOH Streamline NX system, and grant
printing privileges.
For details, see page 161 "Managing the Authentication Settings".
3. Defining a Shared Printer on a Delegation Server
Install a shared printer driver to the Delegation Server, and configure an SLNX Secure Print Port.
Configure the shared settings.
For details, see page 225 "Defining a Shared Printer on a Delegation Server".
4. Registering a Shared Printer to a Client Computer
Copy and register the shared printer configured on the Delegation Server to the client computer.
For details, see "Printing", User's Guide.
• The following options can be configured:

1. Configuring the Fail Over Function
A device can be associated with multiple Delegation Servers. When a communication

problem occurs between the device and the primary server and the server does not
respond, operations can be temporarily switched to a secondary server. Specify the priority
of the Delegation Servers in advance.
For details, see page 395 "Balancing the Workload among Servers".
2. Specifying a Delegate User
199
Five delegate users can be specified for each user.

For details about manage user information, see page 165 "Creating and Importing Users".
3. Configuring the Print Job Data Storage Period and Automatic Delete Setting
Configure the storage period for stored jobs and specify whether or not to delete stored
jobs after printing.
For details, see "[Print] tab", page 558 "Delegation Server Settings".
Settings for Client Secure Printing
To use the secure printing functions on a device with the Streamline NX Embedded Applications
installed, configure authentication and print-related settings in [Streamline NX Embedded
Settings], and associate the device with a Delegation Server.
Settings".
2. Configuring User Authentication
To use the printing function of RICOH Streamline NX and to use the RICOH Streamline NX
functions from a mobile device, register a user to the RICOH Streamline NX system, and grant
printing privileges.
For details, see page 161 "Managing the Authentication Settings".
3. Installing RICOH Streamline NX PC Client on a Client Computer
Install RICOH Streamline NX PC Client on a client computer.

For details, see "Installing RICOH Streamline NX PC Client", Installation Guide.
4. Registering a Printer to a Client Computer
Install the printer driver of the device to be used on the computer with RICOH Streamline NX PC
Client installed, and configure an SLNX Secure Print Port.
200
5. Configuring Authentication with RICOH Streamline NX PC Client
When not using Windows Authentication at installation of RICOH Streamline NX PC Client,

register the user name and password to use for authentication to RICOH Streamline NX PC
Client.
For details, see "Authentication Settings", RICOH Streamline NX PC Client Operation Guide.
• The following options can be configured:

1. Configuring the Fail Over Function
A device can be associated with multiple Delegation Servers. When a communication

problem occurs between the device and the primary server and the server does not
respond, operations can be temporarily switched to a secondary server. Specify the priority
of the Delegation Servers in advance.
For details, see page 395 "Balancing the Workload among Servers".
2. Specifying a Delegate User
Five delegate users can be specified for each user.

For details about manage user information, see page 165 "Creating and Importing Users".
3. Configuring the Print Job Data Storage Period and Automatic Delete Setting
Configure the storage period for stored jobs and specify whether or not to delete stored
jobs after printing.
For details, see "Client Secure Print", RICOH Streamline NX PC Client Operation Guide.
Managing Job List
The job list is obtained via a Delegation Server and centrally managed by the Core Server. The
administrator can check the job list on the Management Console. In addition, a user can check the job
list on the operation screen of devices with Streamline NX Embedded Applications or on a mobile
device with the RICOH Streamline NX mobile app installed.
This section describes how to check a job list in the Management Console.
• For details about checking a job list using the operation screen of a device or mobile device, see:
• "Printing" or "Using the Streamline NX Mobile Application", User's Guide.
• page 383 "Using RICOH Streamline NX on a Mobile Device"
201
• Only the Management Console can be used to manage the queue of secure print jobs stored on
the Delegation Server.

2. In [Server Group], select the group to which the Delegation Server belongs. In the
displayed the server list, select the Delegation Server whose job list you want to check.
You can select multiple servers.
3. Click the (Job Queue) button.
Item Description
(Delete) button Deletes the selected job.
Job(s) Displays the number of jobs in the job list. When you are using
the filter function, this displays the number of jobs matching the
filter conditions.
(Filter) button Filters the jobs displayed in the job list based on the conditions
specified in each column.
Enter the search terms you require in the Job Name and User
Name columns.
In the Date/Time column, specify the range of date and time.
In the Sides and Color/B&W columns, select the value to use
for the filter in the drop-down list.
(Refresh List) button Refreshes the job list.
Job List Displays the job list and their Job Name, User Name, Number
of Pages, Date/Time, File Size, Quantity, Sides (2 Sided or 1
Sided), and Color / B&W settings.
• Printable jobs are displayed in the job list.

• Deleted jobs and jobs that the rules have been applied rules and are waiting for user confirmation
are not displayed in the job list.
202
Configuring Direct Printing

This section describes the differences between server direct printing and client direct printing and how to
configure the settings to use direct printing.
Differences between Server Direct Printing, Client Direct Printing, and Device
Direct Printing
Print jobs sent from a client computer are printed immediately from a target device via the Delegation
Server during server direct printing and via RICOH Streamline NX PC Client during client direct printing.
The administrator can use the Management Console to view the log of direct print jobs.
There are differences among Server Direct Printing, Client Direct Printing, and Device Direct Printing as
shown below. You can select the method most suitable for the environment where RICOH Streamline NX
is operated.
Server Direct Printing Client Direct Printing Device Direct Printing
Job Processing location Delegation Server Client Computer You cannot use rule-
(print rules application, This method consumes based printing.
etc.) the least resources on
Delegation Servers, so it
is suitable for an
environment where only
few servers are
available for printing or
servers are running on
low-spec hardware, etc.
This method also
reduces the traffic
between client
computers or devices
and the Delegation
Server.
203
Server Direct Printing Client Direct Printing Device Direct Printing
Installation of the printer Not Required Required Required

driver of the target Jobs can be printed Installation of the printer Installation of the
device on the client after registering the driver of the target printer driver of the
computer that perform shared printer to the device and the Standard target device and the
printing client computer by TCP/IP port Standard TCP/IP
simply dragging and configuration is port configuration is
dropping the printer required. required.
icon.
Installation of RICOH Not Required Required Not Required

Streamline NX PC Client No dedicated In RICOH Streamline No dedicated
on the client computer application is required. NX PC Client, you can application is
that performs printing receive a popup required.
message when print
rules are going to be
applied.
• When print rules are configured, printing may not be performed depending on the print rule
settings.
• If the target device is not registered in the device list of RICOH Streamline NX, print rules are not
applied and the accounting information is not reported.
Configuring the Settings to Use Direct Printing
The following settings must be configured to use the direct printing functions:
followings when creating a driver package.
• Specify the port appropriate for the connection between the server and device.
• Specify Secure Print Port as the port. For how to specify the port name, see the user's
guide of Printer Driver Packager NX/Ridoc Ez Installer NX. In addition, RICOH
Streamline NX PC Client must be installed to create Secure Print Port.
204
Configuring server direct printing
When using the direct printing functions on a device with Streamline NX Embedded Applications
installed*, configure the authentication and print-related settings in [Streamline NX Embedded
Settings] and associate the device with a Delegation Server.
Settings".
* This setting is not required when direct printing is used on a device without Device Applications
installed or on a non-RICOH device.
2. Defining a Shared Printer on a Delegation Server
Install the printer driver of the shared printer to the Delegation Server, and configure the
standard TCP/IP port. Also, configure the printer to be shared on the network.
For details, see page 225 "Defining a Shared Printer on a Delegation Server".
3. Registering a Shared Printer to a Client Computer
Copy and register the shared printer configured on the Delegation Server to the client computer.
Configuring client direct printing
When using the direct printing functions on a device with Streamline NX Embedded Applications
Settings".
* This setting is not required when direct printing is used on a device without Device Applications
installed or on a non-RICOH device.
205
2. Installing RICOH Streamline NX PC Client on a Client Computer
Install RICOH Streamline NX PC Client on a client computer. For details, see “Installing RICOH
Streamline NX PC Client”, Installation Guide.
3. Registering a Printer to a Client Computer
Install the printer driver of the device to be used on the computer with RICOH Streamline NX PC
Client installed, and configure a standard TCP/IP port. For details about installing the printer
driver, see the user's guide of the device being used.
Configuring device direct printing
1. Managing the Streamline NX Embedded Settings
When using device direct printing on a device with the Streamline NX Embedded Applications
Settings".
* This setting is not required when device direct printing is used on a device without the
Streamline NX Embedded Applications installed or on a non-RICOH device.
206
Configuring Print Rules

This section describes how to specify print rules to be used for rule-based printing.
To use the Print rules, the administrator creates print rules in advance according to operation purposes,
and when the user performs printing, the settings specified in the print rules are automatically applied.
Setting print rules as follows can reduce costs and improve productivity:
• Changing print settings to force black-and-white and/or two-sided printing
• Rejecting large print jobs
• Redirecting print jobs to appropriate devices in accordance with installation locations and/or
operating costs
You can configure to display confirmation messages about the rules to be applied on print jobs on the
operation panel of the device or RICOH Streamline NX PC Client. Once the rule is configured, users can
check details of the rule to be applied on the confirmation screen and choose whether or not to continue
printing.
Multiple print rules can be defined. Configure the following for each rule:
Condition
Specify conditions under which to perform an action set for a rule applicable to a sent job. When
the print settings of a sent job match all or part of the set conditions, or when none of the print
settings of a sent job match the set conditions, the set action is performed.
Action
Specify how to process jobs. There are four actions: Confirmation, Routing, Modify, and
Notification.
• Confirmation
Displays a pop-up notification of the details of the action before the action is executed.
• Routing
Allows, denies, or holds a print job, or redirects a print job to TotalFlow or another printer.
• Modify
Performs printing after changing the print settings forcibly.
• Notify
Displays a pop-up notification on the screen of RICOH Streamline NX PC Client when a rule is
applied, or sends a notification to users regarding the applied rule.
Target Users/Groups, Target Devices/Groups
Specifies the users or user groups, devices or device groups to apply print rules are applied. Only
rules that match both users and devices are applied.
This setting is optional. If this setting is not configured, print rules are applied to all users and
devices. It is recommended to configure this setting to search rules more efficiently.
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The specified print rules are sent to the Delegation Server and RICOH Streamline NX PC Client.
When a user sends a print job from a computer or uses the operation panel of a device or mobile device
to instruct the system to perform a secure print job, the Delegation Server or RICOH Streamline NX PC
Client verifies whether or not there is an applicable rule and, if any, the server or computer applies all
actions that meet the conditions.
• Print rules are disabled when the Device Direct Print Function is used.
Creating Print Rules
1. Click the following item in the navigation tree to open the [Print Rules] tab.
[Workflow] [Print Rules]
2. Click (Add).
To create a new rule based on an existing rule, click (Copy).
3. On the [General] tab, enter the name and description of the print rule.
4. Select [On] to enable the print rule.
5. Click the [Criteria] tab.
6. Configure the conditions for performing actions.
Click (Add) to add a condition. Select a condition from the drop-down list.
Click (Remove) to delete a condition.
For details about the conditions that can be set, see page 209 "List of conditions".
7. Specify how to apply conditions from [Match All], [Match Any], and [Match None].
8. Click the [Action] tab.
9. To display a confirmation message before performing an action, select [Show Pop Up
Messages Before Applying Actions] under [Confirm].
To display the cost information on the confirmation window, select [Include Cost Information].
10. Specify the action to be applied when a condition is met.
For the actions that can be specified, see page 212 "List of actions".
11. To specify a user to be associated with the rule, click the [Target Users/Groups] tab.
208
12. Click (Add Group) or (Add User).

To delete all users, click (Delete All). To delete a specific user or user group, select the user or
user group to and click (Delete Selected Entries).
Select [Yes] on the confirmation window.
13. On the [Target Groups] or [Select User] window, select the user or user group to be
associated with the rule.
14. Click [OK].
15. To specify a device to be associated with the rule, click the [Target Device Groups] tab.
16. Click (Add (Target Group)) or (Add (Target Device)).
To delete all devices, click (Delete All). To delete a specific device or device group, select the
device or device group and click (Delete Selected Entries).
Select [Yes] on the confirmation window.
17. On the [Target Groups] or [Select Device] window, select the device or device group to
be associated with the rule.
18. Click [OK].
19. Click (Save).
The specified rules are distributed to the Delegation Server and RICOH Streamline NX PC Client.
For details about checking whether the print rules have been applied, see page 220 "Testing the
Print Rules".
List of conditions
The following is a list of conditions that can be specified. Multiple conditions can be combined together.
When combining multiple conditions, specify how the conditions are applied from [Match All], [Match
Any], and [Match None].
Variable Comparison method Description
Total Pages less than/greater than This is the number of copies multiplied by the total
number of printed pages.
Data Size less than/greater than This is the data size of the print job.
Color Mode equals (exact case) This is the color setting of the print job. Select Color
or B&W.
1 Sided/2 equals (exact case) This is the print side setting of the print job. Select 1
Sided Sided or 2 Sided.
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Job Name equals/starts with/ends The job name of the submitted print job is compared
with/contains/equals with the job name or a part of job name entered
(exact case)/starts with here.
(exact case)/ends with
(exact case)/contains
(exact case)/matches • When using E2EE Server Secure Print, the
regular expressions (exact following restrictions apply:
case) • The number of characters that can be
specified for this variable is from 1 to 100.
• If the [Hide Document Name] setting is
enabled on RICOH Streamline NX PC
Client, this variable is applied as
"*****".
Day(s) is one of This is the day of the week the job was printed.
Select from Monday to Sunday.
Time between (inclusive) This is the time of day the job was printed. Set the
start and end times for printing.
PDL is one of This is the PDL of the print job. Select from PCL6,
PCL5, PS, and RPCS.
User Type equals (exact case) This is the type of user who sent a print job. Select
Registered or Guest. Guest is a user that performs
guest printing using HotSpot Enterprise, etc.
User equals/starts with/ends The name of the department to which the user
Department with/contains/equals directly belongs is compared with the name or a part
(exact case)/starts with of the name of department entered here.
(exact case)/matches
regular expressions (exact
case)
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User Email equals/starts with/ends The user's e-mail address is compared with the e-
with/contains/equals mail address or a part of e-mail address entered
(exact case)/starts with here.
case)
Job Cost less than/greater than This is an estimate of the job cost based on the job
data. It may differ from the actual cost.
Account less than/greater than This is the user's current balance. It will be compared
Balance with the estimated Job Cost based on the job data.
User Total less than/greater than This is the total size of other Server Secure Print jobs
Stored Job Size held by the same user in the Delegation Server.
Destination is one of This is the status of the destination printer obtained

Printer Status when SNMP monitoring is enabled in the standard
TCP/IP port setting of the printer driver.
This condition is not taken into account when secure
print jobs are printed.
Select from [Ready], [Error], and [Unavailable].
• For print rules to operate properly, SNMP

monitoring must be disabled in the standard
TCP/IP port setting of the printer.
Domain Name equals/starts with/ends The domain name or a part of domain name
with/contains/equals specified here will be compared with the name of the
(exact case)/starts with domain from which the print job is submitted.
case)
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Application equals/starts with/ends The application name or a part of application name

Name with/contains/equals specified here will be compared with the name of the
(exact case)/starts with application from which the print job is submitted.
(exact case)/ends with Application Name totally depends on each
(exact case)/contains application or driver regardless of whether it is input
(exact case)/matches in PJL header or not.
case)
• This variable is effective only when the PCL6 or
PS Driver for Universal Print 4.13 or later
version is used.
List of actions
The following is a list of actions that can be specified. Multiple actions can be specified for individual
rules.
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Action category Action Description
Confirm Show Pop Up This displays a pop-up notification of the action details
Messages Before before the action is taken. The user can choose to continue
Applying Actions printing while applying the rule or cancel printing.
Pop-up notifications appear on the screen in RICOH
Streamline NX PC Client only when a print job is sent from
the PC Client at the time the rule is applied.
Pop-up notifications appear on the operations screen of the
device when the rule is applied at the time the print job is
released.
Cost information also appears in a pop-up notification on
the screen in RICOH Streamline NX PC Client if [Include
Cost Information] is enabled.
• When E2EE Server Secure Print and the [Hide

Document Name] setting is enabled on RICOH
Streamline NX PC Client, the document name
displayed by this action is "*****" on the screen of
RICOH Streamline NX PC Client, the operation panel
of the device, or the job queue on the Management
or User Console. When E2EE Client Secure Print is
used, the document name is displayed as "*****"
only on the operation panel of the device.
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Routing Redirect to This is the highest priority action during routing.

TotalFlow This redirects print jobs to TotalFlow.
Specify the workflow name when specifying this action.
[Set Priority to] is not available when specifying this action.
Be sure to enter the workflow name which exists in the
TotalFlow system. If the specified name is not correct or the
TotalFlow system is not available to accept the redirected
print job and the job cannot be redirected to TotalFlow, the
job will be processed as if the rule was not applied, and it
will be recorded in the system log. The delegation server
does not resend the job to TotalFlow at a later time.
See the TotalFlow documentation for the configuration of a
workflow compatible with RICOH Streamline NX.
• To integrate TotalFlow system, the TotalFlow URL must

be specified in System External Print Systems. For
details, see page 594 "External Print Systems".
Deny This is the second highest priority action during routing.

The print job is deleted without being held or printed.
Hold This is the third highest priority action during Routing.

The print job should be printed later.
Redirect to Printer This is the fourth highest priority action during routing.
This redirects print jobs to a specified print queue.
The redirect results are specified using [Set Priority to] for
the priority within the queue of the print jobs spooled in the
printer of the redirect destination.
Allow This is the lowest priority action during routing.

This allows the printing process in the current queue.
Secure print jobs are held. All other print jobs are printed
immediately.
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Modify Force B&W Color print jobs are forcibly printed in black and white. This
does not apply to print jobs from the RPCS driver. This
setting neither applies to E2EE Server Secure Print jobs
when using the Standard Operation Panel, or the Smart
Operation Panel in Standard Operation mode.
Force 2 Sided Print jobs are forcibly printed on two sides. This does not
apply to E2EE Server Secure Print jobs when using the
Standard Operation Panel, or the Smart Operation Panel
in Standard Operation mode.
Do not Allow [Do not Allow Release] is enabled only when a secure print
Release job is printed. When the job is not allowed to be released,
an error message will appear on the operation panel of the
device, and the job is not released. The job is not deleted
from the server until the job storage period configured by
the administrator elapses, so it may be released if the print
rule is changed.
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Notify Show Pop Up A pop-up notification appears after a rule is applied. If

Message print rules are triggered at the time of job submission from
RICOH Streamline NX PC Client, the notification appears
on the screen of RICOH Streamline NX PC Client. The
notification does not appear on the operation panel of the
device.
You can add metadata to the notification details. For
details, see page 216 "Including metadata in pop up
message".
Send Email This sends an e-mail to the user after a rule is applied. If the
user's e-mail address is not registered or the job is sent from
RICOH Streamline NX PC Client, an e-mail is not sent.
Enter the subject and main body of the e-mail.
You can add metadata to the subject and main body of the
e-mail. For details, see page 217 "Including metadata in
e-mail messages".
• When E2EE Server Secure Print is used and the [Hide

Document Name] setting is enabled on RICOH
Streamline NX PC Client, document name metadata is
added to the subject or main body of the notification
e-mail as "*****".
Including metadata in pop up message
Metadata can be added to pop-up notifications that appear when a notification action is applied.
When the metadata tags to be added are described in the main body of the notification, those tags are
replaced with metadata in the actual notification.
Specification example:
$[jobName]$ exceeds $[jobDataSize]$ and has been deleted.
Your balance is too low. This job will be printed with $[jobSides]$ and $[jobColorMode]$.
Use the following procedure to describe metadata tags in the notification main body.
1. On the [Action] tab under [Notify], select the [Show Pop Up Message] check box.
2. Click (Add).
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3. On the [Notify] screen, select the notification language from the drop-down list.
4. Enter the notification in [Body].
5. In [Body], right-click at the location to enter a metadata tag.
6. On the [Select Field Variable(s)] screen, select the metadata tag to be inserted.
Display Name Tag Description
Copies JobCopies The number of print copies after the print rules
are applied
Number of Pages JobPages The number of pages after the print rules are
applied
Total Pages JobTotalPages The number of total pages (number of pages ×

copies) after the print rules are applied
Data Size JobDataSize The data size of the print job after the print rules
are applied
Color Mode JobColorMode The color mode (Color or B&W) after the print
rules are applied
1 Sided/2 Sided JobSides The print sides (2 Sided or 1 Sided) after the
print rules are applied
Job Name JobName Name of the job
PDL JobPDL Job PDL (RPCS, PCL, PostScript, etc.)
User Name UserName Name of the user
Printer QueueName Name of the print queue before print rules are
applied
Routing Route These are the redirect results after the print rules
are applied.
This is the name of the routing action (Allow,
Deny, Hold) or the name of the print queue at
the redirect destination.
7. Click [OK] when the settings are complete.
Including metadata in e-mail messages
Metadata can be added to the subject and body of the e-mail message that is sent when a notification
action is applied.
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When the metadata tags to be added are described in the subject or main body of the e-mail message,
those tags are replaced with metadata in the actual notification.
Use the following procedure to describe metadata tags in the notification main body.
1. On the [Action] tab under [Notify], select the [Send Email] check box.
2. Enter the subject in [Subject].
3. In [Subject], right-click at the location to enter a metadata tag.
Display Name Tag Description
Copies JobCopies The number of print copies after the print rules are
applied
Number of Pages JobPages The number of pages after the print rules are applied
Total Pages JobTotalPages The number of total pages (number of pages × copies)
after the print rules are applied
Data Size JobDataSize The data size of the print job after the print rules are
applied
Color Mode JobColorMode The color mode (Color or B&W) after the print rules are
applied
1 Sided/2 Sided JobSides The print sides (2 Sided or 1 Sided) after the print rules
are applied
Job Name JobName Name of the job
PDL JobPDL Job PDL (RPCS, PCL, PostScript, etc.)
User Name UserName Name of the user
Printer QueueName Name of the print queue before print rules are applied
Routing Route These are the redirect results after the print rules are
applied.
This is the name of the routing action (Allow, Deny, or
Hold) or the name of the print queue at the redirect
destination.
5. Enter the subject in [Body].

6. In [Body], right-click at the location to enter a metadata tag.
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For details about the metadata tags that can be inserted, see Step 4.
• The main body of the pop-up notifications is displayed in the same language as the language
displayed in RICOH Streamline NX PC Client. If the main body was not added with the same
language settings, a notification in English is displayed. If a notification in English has not been
added, the notification that is first discovered is displayed.
• The subject and main body of the e-mail notification will be displayed as they are entered on the
Management Console and the language is not selectable.
• Any one routing action from among [Allow], [Deny], [Hold], and [Redirect to Printer] can be
specified for each rule.
• Routing actions are not applied in the following cases:
• When a secure print job has been instructed to be released from the operation panel of a
device or mobile device
• When a print job has already been redirected
• When a print job specifying a delegation user is sent using RICOH Streamline NX PC Client
• When a guest print job has been sent using HotSpot Enterprise, MyPrint, or some other third
party web/email to print solution.
• When multiple rules including routing actions are applied, only the routing action with the highest
priority in the above table is performed.
• When the routing action is [Redirect to Printer], specify part of the printer name as the redirect
destination. The printer name is not case sensitive. Use the test function to check the redirect result
and the printer to which the job was sent. For details about the test function, see page 220 "Testing
the Print Rules".
• When multiple rules that include the [Redirect to Printer] action is applied, an action with the highest
priority among those specified in [Set Priority to] is used.
• For notification actions, all pop-up notifications are displayed and all e-mails are sent only for the
number of rules applied.
• Confirmation pop-up notifications do not appear on a client computer when a print job is sent from
a computer that does not have RICOH Streamline NX PC Client installed.
• If the Delegation Server cannot connect to RICOH Streamline NX PC Client due to a network error
even when a print job is sent from a computer that has RICOH Streamline NX PC Client installed,
pop-up notifications are not displayed and the rules are applied without confirmation.
• A print job that was not redirected is deleted, and a pop-up error notification is displayed on the
screen of RICOH Streamline NX PC Client.
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Testing the Print Rules
Test the print rule that has been created.

Testing print rules can be performed for a single print rule or all print rules together.
2. Select the print rule you want to test.

Testing a specific print rule
1. From the print rule list, select the print rule you want to test.
2. Click [Test] on the [General] tab.
Testing all print rules
1. Click (Test) on the print rule list.
3. On the [Print Rule Test] window, specify the conditions to be used in the test.
Setting Item Description
User Click [Set], and select a user or guest user registered in User
Management, and click [OK].
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Set User Balance/Limit Specify whether or not to disable the user accounting data during
for Test testing. When this is disabled, the disabled balance and limit can be
set.
When this is not disabled, the current accounting data of the specified
user is used.
User Total Stored Job Specify the total size of user stored jobs.
Size
Language Select the display language of pop-up notifications.
Job Condition Specify whether to submit or release the print job.

When [Submission] is selected, click [Set] and select the target device
from the list or select [Secure Print Queue].
To run a test with the current device status disabled, select [Destination
Printer Status], and select the device to be used during the test from the
drop-down list.
If the current device status is not disabled, the test runs with the current
device status.
Job Attributes Specify the job attributes. You can specify the following attributes:
• PDL (PCL6, PCL5, PS, RPCS, Unknown)
• Name (max. 255 characters)
• Copies
• Pages
• Print Data Size
• Color Mode (Color, B&W, Unknown)
• Sides (1 Sided, 2 Sided, Unknown)
• Day of Week (Monday to Sunday, Unknown)
• Time of Day (hours, minutes, seconds)
4. Click [Run].
A test of the print rules with the specified conditions is performed.
When the test is completed, test results appear on the screen, and the applied rules and actions
appear in the list.
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Changing a Print Rule
Use the following procedure to change a created print rule:
2. In the print rule list, select the print rule you want to change.
3. Change the settings.
For the configuration procedure, see page 208 "Creating Print Rules".
4. Click (Save).
Deleting a Print Rule
2. In the print rule list, select the print rule you want to delete, and click (Delete).
3. When the confirmation message is displayed, click [Yes].
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Adding a Printer
Adding a Printer
To use the secure printing and direct printing functions of RICOH Streamline NX, configure the printer on
the Delegation Server and client computer.
Perform the following operations according to the printing function that you will use.
• Server Secure Printing
Register a device with a configured SLNX Secure Print Port to a Delegation Server, and copy and
register the shared printer to the client computer.
• Server Direct Printing
Register a device with a configured Standard TCP/IP port to a Delegation Server, and copy and
register the shared printer to the client computer.
• Client Secure Printing/Client Direct Printing
Install RICOH Streamline NX PC Client on a client computer, and register a printer to the client
computer.
• Device Direct Printing/Printing without using RICOH Streamline NX
Use the Driver Distribution function to download the printer driver of a device, and install it to the
client computer.
• For details about registering a printer to a Delegation Server, see page 225 "Defining a Shared
Printer on a Delegation Server".
• For details about registering a shared printer to a client computer, see “Printing“, User's Guide.
• For details about installing RICOH Streamline NX PC Client, see “Installing RICOH Streamline NX
PC Client“, Installation Guide.
• For details about the Driver Distribution function, see page 138 "Distributing Printer Drivers".
Supported Devices
The printers shown below support the printing functions of Streamline NX as follows:
Device Supported Functions
RICOH device (with Device Applications Secure printing, direct printing

installed)
RICOH device (without Device Applications Secure printing*1, direct printing

installed)
Non-RICOH device Secure printing*1, direct printing
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Device Supported Functions
USB-connected device Direct printing*2
*1 Requires a mobile device with the RICOH Streamline NX mobile app installed.
*2 Requires RICOH Streamline NX PC Client.
• Add a name starting with "Other" to the printer name of non-Ricoh devices. (Example: Other non-
Ricoh Printer)
• The print rules are not applied if the name of the printer that starts with "Other". When the printer
driver name does not start with "Other", the device is treated as a Ricoh printer and print rules are
applied even if it is a non-Ricoh device, but the print results cannot be guaranteed.
Device types and available functions
RICOH devices types and available functions are as follows: For details see “Printing“, User's
Guide.
: Available
-: Not available
Function MFP not MFP with Laser printer Laser printer

equipped 4.3-inch with 4.3-inch not equipped
with 4.3-inch screen screen with 4.3-inch
screen screen
Checking, printing, and deleting *
the print document on the print

document list screen
Directly printing from a device
Printing after changing the - - -

printing preferences
Printing a document as delegate -

user
* When a user logs in, all secure print documents of the login user are printed. You cannot check or
delete a document without displaying the print document list screen.
The following printer drivers are supported:
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Adding a Printer
Delegation Server
While you can install a printer driver specific to each Ricoh model, the recommended print driver is
the RICOH Universal Print Driver, which supports current devices. RICOH Universal Print Driver
supports PCL and PS language, and these are provided as individual printer drivers. These drivers
can be shared on models that support PCL or PS language.
Client Computer
• PCL 6 Driver for Universal Print
• PCL 6
• PCL 5
• PS Driver for Universal Print
• PS
• PS for Mac OS X*1
• LAN fax driver*2
*1 Mac OS X 10.9 or later
*2 Direct printing only. Print rules do not apply.
Defining a Shared Printer on a Delegation Server
Install the printer driver of the device to be used for printing on the Delegation Server, and configure the
port and authentication.
This section describes how to install the RICOH Universal Print Driver and add a shared printer.
• To print from a client computer with 32-bit Windows installed, install the printer driver for a 32-bit
operating system.
• This section describes how to use Internet Explorer to download and install the RICOH Universal
Print Driver on Windows Server 2012. The procedure varies depending on web browsers,
operating systems, and printer drivers used.
• Depending on the operating system you are using, you may have to log in with administrative
privileges and execute the Add Printer Wizard.
• After installing the printer driver, select [Control Panel] [Devices and Printers], and then select the
RICOH driver that you have installed to specify the installed printer as the default printer.
• For printing using the RICOH Universal Print Driver, see “Printing“, User's Guide.
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Downloading the RICOH Universal Print Driver
Before installing the printer driver on a Delegation Server, download the printer driver to the Delegation
Server. Use the following procedure to download the RICOH Universal Print Driver:
• Be sure to download the printer driver to the Delegation Server, not the client computer.
1. From the Delegation Server, go to http://support.ricoh.com/bb/html/dr_ut_e/rc3/

model/p_i/p_i.htm.
2. Click [Download] under [PCL6 Driver for Universal Print] or [PS Driver for Universal
Print].
3. Click [Run].
4. Open the download destination folder, and click [Unzip].
When a message is displayed indicating that extraction was successful, click [OK].
Adding a printer and configuring an SLNX Secure Print Port
To use the secure printing function, add a device with a configured SLNX Secure Print Port as a shared
printer.
• When installing the printer driver to a non-Ricoh device, enter "Other" in front of the printer name in
Step 10.
1. Open [Devices and Printers].

2. Click [Add a printer].
• To cancel searching for a device, click [Cancel].

3. Click [The printer that I want isn't listed].
4. Select [Add a local printer or network printer with manual settings], and click [Next].
5. Select [SLNX Secure Print Port] in the [Use an existing port] drop-down list, and click
[Next].
6. Select [RICOH] in the [Manufacturer] list, and click [Have Disk].
7. Click [Browse], navigate to the folder where the RICOH Universal Print Driver can be
downloaded, and open the driver file.
8. Click [OK].
9. Select the printer driver to use, and click [Next].
10. Enter the printer name, and click [Next].
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Adding a Printer
11. Select [Share this printer so that anyone on your network can find and use it], enter the
[Share name], [Location], and [Comment], and click [Next].
12. Click [Finish].
The printer with the SLNX Secure Print Port configured is added to the list of printers.
Adding a printer and configuring a Standard TCP/IP Port
To use the direct printing functions, add a device with a configured Standard TCP/IP Port as a shared
printer.
• When installing the printer driver to a non-Ricoh device, enter "Other" in front of the printer name in
Step 13.
1. Open [Devices and Printers].

• To cancel searching for a device, click [Cancel].

3. Click [The printer that I want isn't listed].
4. Select [Add a local printer or network printer with manual settings], and click [Next].
5. Select [Standard TCP/IP Port] in the [Create a new port] drop-down list, and click [Next].
6. Enter the printer name or IP address of the device, and click [Next].
7. Searching of a TCP/IP port starts.
8. Check that a correct port has been detected, and then click [Finish].
9. On the [Install the printer driver] screen, click [Have Disk].
10. Click [Browse], navigate to the folder where the RICOH Universal Print Driver can be
downloaded, and open the driver file.
11. Click [OK].
12. Select the printer driver to use, and click [Next].
13. Enter the printer name, and click [Next].
14. Select [Share this printer so that anyone on your network can find and use it], enter the
[Share name], [Location], and [Comment], and click [Next].
15. Click [Finish].
The printer with the Standard TCP/IP Port configured is added to the list of printers.
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Shared printer authentication settings
The authentication information must be configured on the device registered to the client computer in the
following cases:
• When the LDAP and Active Directory servers to be used for user authentication differ on the client
computer and in RICOH Streamline NX.
• When the client computer has identified the user as a Windows local user.
To configure authentication information on a shared printer registered to the client computer, configure
the following using the RICOH Universal Print Driver:
1. Click [Start] and [Devices and Printers].

2. Right-click the printer icon of the shared printer, and select [Printer properties].
3. Select the [User authentication] check box on the [Preferences] tab.
4. Click [OK].
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6. Managing Document Delivery
Functions
This section describes the settings for delivering a document scanned with a device using the delivery
function of RICOH Streamline NX
Overview of the Delivery Function

The RICOH Streamline NX delivery function can process documents scanned using a device, incoming
faxes, images sent from a mobile device, and images placed into a monitor folder, and distribute them
to various destinations such as e-mails, network folders, printers, and file servers. Such documents can
also be stored in a shared folder on the network or a folder on an FTP or WebDAV server.
The administrator can use the Management Console to configure the job processing flow from scanning
to delivery in advance according to business details and objectives. Users can then use the workflows to
convert documents easily and correctly to electronic format and deliver them.
In the RICOH Streamline NX delivery function, documents are processed and delivered by a Delegation
Server or a device.
Settings and Managing
Distribution Document Data
Mobile MIE Server Administrator

Device Sending Files
Mobile App
File Processing
/Distribution
Printer
Saving Documents Document

Client Computer in Hot Folder Management
(Specified Folder System
on the Delegation
Server or Shared
Folder on the
Network)
FAX FAX Email Server
Streamline NX
Embedded Applications
Scanning/Digitizing Documents, Receiving Fax
File Server
DSW607
Workflows configured in the Management Console are displayed as buttons on the screen of the device
connected to the Delegation Server. Simply press the desired workflow button to start the delivery
process.
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Workflow Menu (when using Smart Operation Panel)
Workflow Menu (when using the Standard Operation Panel)
• To monitor a specified folder (Monitor Folder) on a Delegation Server or network and

automatically import and deliver stored files, the license for Scan & Capture Input Connector
must be purchased and activated. For details, see page 27 "List of Licenses and Functions".
• For details about delivering images from a mobile device, see page 383 "Using RICOH
Streamline NX on a Mobile Device".
• Configure the days of the week and time periods that the delivery function is enabled for. For
details, see "[Capture] tab" in page 652 "Server Group".
Overview of the Delivery Settings
To use the RICOH Streamline NX delivery function, perform the following in the Management Console:
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1. Create a workflow (page 237 "Creating a Workflow")

A workflow defines how a document is scanned, processed and delivered, and consists of one or
more destination and process connectors.
Delivery destinations can be specified by selecting and placing destination connectors. Process
connectors enable users to convert data format, replace metadata information, decide subsequent
delivery flow based on the specified rules, etc. For the types of destination connectors and process
connectors available in RICOH Streamline NX, see page 232 "Available Destination Connectors"
and page 234 "Available Process Connectors".
The administrator combines destination connectors and process connectors and configures the
properties of each connector to create the delivery flow.
In workflows where the One-touch Scan function is configured and all parameters required for
delivery are preset, the user can start the scan and delivery process simply by pressing [Start] (one-
touch scan function) without entering anything on the device.
2. Configure the workflow profile (page 332 "Configuring a Workflow Profile by Input
Source")
The following three types of documents (files) can be processed in a workflow:
• Documents scanned using a device with the Streamline NX Embedded Applications installed
or received fax documents
• Files sent from a mobile device with the Streamline NX Embedded Applications installed
• Documents scanned from Monitor Folder (specified folder on a Delegation Server or a shared
folder on a network)
For a preset workflow, use a workflow profile to configure the documents for processing.
Create a group to add a workflow to a workflow profile associated with a device or mobile device.
You cannot add a workflow that does not belong to a group.
Groups are useful for organizing workflows within a profile by application. When workflows
related to operations are divided by groups and configured in a profile, a user can quickly access
the target workflow simply by selecting a group. Select a group from the group list on the Smart
Operation Panel or from the Groups tab on the Standard Operation Panel.
3. Synchronize the settings with devices and Delegation Servers (page 340 "Configuring a
Profile Task")
Configure the schedule for syncing the workflow profile with a device or Delegation Server as a
profile task. You can also perform syncing immediately.
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Device Mobile Device
Workflow Profile A Workflow Profile B Workflow

Profile C
Group A-1 Group A-2 Group B-1 Group B-2
Workflow a
Workflow b Workflow b
Workflow c
Workflow d Workflow d
(One-touch) (One-touch)
Device Device Workflow e

Applications Applications Mobile Mobile (One-touch)
Copier, Fax, Copier, Fax, Application Application
Scanner... Scanner...
DSW608
• In addition to a workflow, you can also add copy, scan, and other Device Applications to a
workflow profile associated with a device.
• In addition to a workflow, you can also add print-related applications to a workflow profile
associated with a mobile device.
Available Destination Connectors
The following destination connectors are available: The available connectors vary depending on
whether the processing of delivery jobs within a workflow is performed by a server or device.
Destination connector Description Location

name
Send to Email Delivers the scanned document to a specified e- Server or device

mail address destination.
For details, see page 250 "Send to Email".
Send to Folder Delivers the scanned document to a shared folder Server or device
in the network or a local folder on a server.
For details, see page 251 "Send to Folder".
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name
Send to FTP Delivers the scanned document to a folder on an Server or device

FTP server.
For details, see page 252 "Send to FTP".
Send to Printer Prints the scanned document from a printer with a Server
Delegation Server configured.
For details, see page 253 "Send to Printer".
Send to WebDAV Delivers the scanned document to a folder on a Server or device

WebDAV server.
For details, see page 254 "Send to WebDAV".
Send to SharePoint Delivers the scanned document to a folder on Server or device

Microsoft Office SharePoint Server, Office 365, or
SharePoint Online.
For details, see page 255 "Send to SharePoint".
Send to CMIS Delivers the scanned document to CMIS Server

repository.
For details, see page 257 "Send to CMIS".
Send to DocumentMall Delivers the scanned document to Ricoh Server or device

DocumentMall Content Management System.
For details, see page 258 "Send to
DocumentMall".
Send to Exchange Delivers the scanned document by MS Exchange Server

(EWS) e-mail using Exchange Web Service.
For details, see page 259 "Send to Exchange
(EWS)".
Send to RightFax Sends the scanned document by fax or e-mail via Server
a RightFax server.
For details, see page 260 "Send to RightFax".
Send to Gmail Delivers the scanned document to a Gmail Server

account.
For details, see page 262 "Send to Gmail".
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name
Send to Google Drive Delivers the scanned document to Google Drive. Server
For details, see page 263 "Send to Google
Drive".
Send to Dropbox Delivers the scanned document to Dropbox. Server

For details, see page 264 "Send to Dropbox".
Available Process Connectors
The following process connectors are available: The available connectors vary depending on whether
the processing of delivery jobs within a workflow is performed by a server or device.
Process connector Description Location

name
PDF Converter Converts the scanned document to PDF. Server or device

For details, see page 272 "PDF Converter".
Image Converter Converts the scanned document data to a different Server or device
file format depending on the administrator settings,
and converts images to the image format specified
on the operation screen on the device.
For details, see page 275 "Image Converter".
Archiver Converts the scanned document into a .zip or .tgz Server

format archive (compressed) file.
For details, see page 281 "Archiver".
OCR Recognizes the characters in the scanned Server

document and extracts them as text, and converts
the data to docx, xml, or other file formats*1. It
also identifies the top and bottom of the document
and adds a file name based on the text extracted
from the first page of the scanned document.
For details, see page 282 "OCR".
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name
Section Specify *2 Extracts a section you need from the document and Server
passes only that extracted section to the next
destination connector in the delivery flow. The
sections not extracted are deleted.
For details, see page 283 "Section Specify".
Section Division*2 Divides a job by separating document data that Server or device
consists of multiple sections by the number of
sections specified on the operation screen of the
device.
For details, see page 284 "Section Splitter".
XML Stylesheet Extracts the scanned document metadata as XML Server or device
Converter data and converts it to another format (HTML,
CSV, etc.) using a specified XSL file (XML
stylesheet).
For details, see page 287 "XML Transformer".
Metadata Converter Converts the specified metadata element values of Server or device
the scanned document. This connector can also be
used to change the values of metadata elements to
different values of metadata elements based on the
rules specified in the replacement table.
For details, see page 287 "Metadata Converter".
Metadata Replacement Validates a specified value in the metadata Server

elements of the scanned document and changes a
specific part of the value using a regular
expression.
For details, see page 288 "Metadata
Replacement".
Image Correction Corrects images of the scanned document to Server

improve image quality.
For details, see page 290 "Image Correction".
Barcode Division/ Analyzes a barcode included in the scanned Server

Recognition*3 document and saves it as metadata.
For details, see page 292 "Barcode Separator/
Index".
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name
Zone OCR*3 Recognizes the characters in a specified area of Server

the scanned document and extracts them as text.
For details, see page 299 "Zone OCR".
PDF Stamper You can create a PDF with specific embedded text Server
or image in the scanned document.
For details, see page 300 "PDF Stamper".
Decision Point Changes the processing following the workflow Server or device
according to preset rules.
For details, see page 302 "Decision Point".
*1 When the login language is Japanese, the output file format is the same as the input file format.
*2 A section is a file of a document scanned with a device, and it contains one or more pages. For example,
when a five-page document is scanned in single-page TIFF file format, it is delivered in five one-page
sections. Similarly, when a five-page document is scanned in multiple-page TIFF file format, it is delivered in
one five-page section. In addition, when the process connector is used to convert multiple file formats, an
individual section is created for each file format.
*3 Purchase of a license and activation are required to use this process connector. For details about activation,
see “Activating RICOH Streamline NX”, Installation Guide.
• For details about metadata, see page 359 "Metadata".
Confirming the Usable Connectors
Use the following procedure to view the list of usable connectors:
1. Click the following items in the navigation tree to open the [Connectors] tab.
[Workflow] [Connectors]
2. Click the [Destination] or [Process] tab.

A list of connectors that can be used on the system is displayed.
To refresh the list, click (Refresh).
Click a column title to sort in ascending or descending order.
3. To view the details of a connector, select the connector in the connector list.
The connector name, description, job processing location, and version are displayed.
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Creating a Workflow
Creating a Workflow
Use the [Workflow Design] tab to create, edit, and delete workflows. This section describes how to
configure the settings on the [Workflow Design] tab.
Creating a New Workflow
Use the following procedure to create a new workflow.
• For details about creating a new workflow based on an existing workflow, see page 244
"Creating a New Workflow by Copying an Existing Workflow".
1. Click the following items in the navigation tree to open the [Workflow Design] tab.
[Workflows] [Workflow Design]
2. Click (Add).
The workflow creation screen is displayed.
3. In Workflow Name, enter the name of the workflow.
4. In [Description], enter the description of the workflow.
5. In [Job Processing Location], select [On Server] or [On Device].
For details about the job processing location, see "Job Processing Location" below.
6. Click [OK].
7. On the [General] tab, configure the workflow properties.
For details about the configuration items, see "[General] tab", page 611 "Workflow Design".
8. On the [Delivery Flow] tab, position the destination and process connectors, and
configure the properties.
Depending on the job processing location selected in Step 5, only the usable connectors are
displayed.
For details about adding a destination or process connector to the delivery flow, see page 240
"Understanding the [Delivery Flow] tab layout".
For details about configuring the properties of a destination or process connector, see page 250
"Configuring the Properties of the Destination Connector" and page 271 "Configuring the
Properties of a Process Connector".
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9. On the [Destination] tab, specify the default value of the destination connector and select
the display method on the operation screen of the device.
For details about the settings, see page 305 "Customizing the Settings on the Operation Screen of
the Device".
10. On the [Process] tab, configure [Scan Settings] and [Scan Size], specify the default value
of the process connector, and select the display method on the operation screen of the
device.
For details about the settings, see page 305 "Customizing the Settings on the Operation Screen of
the Device".
11. On the [Metadata] tab, configure the metadata settings, default value, and layout of the
operation screen of the device.
For details about the settings, see page 319 "Configuring Items in Metadata".
12. On the [Notification] tab, specify whether or not to send notifications, and configure the
notification conditions, destination, and metadata to be included in the notifications.
For details about the settings, see page 326 "Configuring the Notification Function".
13. On the [Other Settings] tab, configure the default document name and the items
displayed on the [Scan Settings] window, and specify whether or not to display the
preview window.
For details about the settings, see page 327 "Configuring Other Settings".
14. Click (Save) on the workflow list.
If the workflow is not properly configured, clicking (Save) displays an error message indicating
the location of the error. Click [OK], and configure the workflow properly.
If the following conditions are not met, an error occurs in the workflow.
• At least one destination connector is positioned in the delivery flow.
• A destination connector, not a process connector, is positioned at the end of the delivery flow.
When a process connector is placed at the end of a delivery flow, is displayed.
• All required setting items are configured. An asterisk (*) is displayed next to the setting name
for required entry items.
• All delivery parameters are configured in the one-touch scan workflow. (page 243
"Configuring one-touch scan")
• All delivery parameters for connectors positioned after Decision Point are configured. (see
page 250 "Configuring the Properties of the Destination Connector" and page 271
"Configuring the Properties of a Process Connector")
15. Test the operation of the configured workflow.
See page 245 "Testing the Workflow".
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Creating a Workflow
Job Processing Location

When [Job Processing Location] is set to [On Device], delivery is performed by the device and not
by the Delegation Server.
For example, specify how to process a job on a device when:
• When you want to reduce the load on the server
• Communication speed between the device and Delegation Server is slow
• Minimizing use of the network for delivery processing for the sake of security
In addition, workflows processing jobs on a device have the following restrictions:
• [Select Data to Attach] for Send to Email is fixed to [Attach All] and [Select Data to Attach]
cannot be used.
• Send to Email does not support High Compression PDF or Searchable PDF.
• Even when a local folder on a Delegation Server is specified as the destination in Send to
Folder, it does not function on a device.
• Even when [JIS] is selected as the character code of the file (folder) name in the StartPoint Path
setting of Send to Folder, it does not function on a device.
• For [PDF Converter] and [Image Converter] of a process connector, there are fewer
supported file formats than when jobs are processed on a server.
• You cannot use [Dropdown ListBox] that uses SQL Search on the Input Metadata screen.
Syncing the settings (changes)
• The created or updated workflow is applied to the device at the execution time according to
the type of profile using that workflow.
• For details about the setting items on each tab, see page 611 "Workflow Design".
• Depending on the granted user permission, only some workflows may be available for
selection from the device. For details, see page 183 "Managing Permissions".
Using the [Delivery Flow] Tab
On the [Delivery Flow] tab, position the destination and process connectors, and configure the delivery
flow and data processing of the scanned document. Add a destination connector to the delivery flow to
configure the data delivery method and delivery location. Add a process connector to configure data
conversion and change the metadata.
A new destination connector, a new process connector, and a shared connector can be added to the
delivery flow.
When the new connector properties are configured on the [Delivery Flow] tab, the settings are applied
only to the workflow being configured. The shared connector is a connector with preset properties, and
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it enables you to apply the same settings to all workflows. For details about configuring the shared
connectors, see page 328 "Creating a Shared Connector".
Understanding the [Delivery Flow] tab layout
The following shows the layout of the [Delivery Flow] tab and describes the functions.
2
1
4
5
DSW600
1. Connector List
Select from [New Destination Connectors], [New Process Connectors], and [Shared Connectors] for the
connector to use. The connectors that are displayed vary depending on the Job Processing Location Setting.
For details, see page 232 "Available Destination Connectors" or page 234 "Available Process Connectors".
Click the (Filters) button and enter filter conditions in the input field to filter the Shared Connectors list.
2. One-touch Scan
To configure the workflow for one-touch scan, select [Yes]. For details about the one-touch scan settings, see
page 243 "Configuring one-touch scan".
3. Delivery flow edit pane
Create a delivery flow by dragging and dropping connectors from the [New Destination Connectors], [New
Process Connectors], and [Shared Connectors] lists and positioning the connectors in the order of processing.
For details, see page 241 "Creating a delivery flow".
4. (Arrange)
This arranges the positioned destination and process connectors to make them easier to see. It also eliminates
multiple destination and process connectors overlapping on each other.
5. (Trash)
The connector can be removed from the delivery flow by dragging and dropping a connector from the
delivery flow edit pane to the trash can button.
6. Connector properties window
The window for editing the properties of the selected connector is displayed in the delivery flow edit pane.
240
Creating a Workflow
Creating a delivery flow
Create a delivery flow with or without redirects.

In a delivery flow without redirects, scanned documents are processed in order starting from the
destination or process connector on the left side of the flow.
Example of a delivery flow without redirects
In a delivery flow with redirects, the document is processed using the different destination or
process connector at each redirect.
Example of a delivery flow with redirects
To add a destination or process connector to the delivery flow, use the following procedure:
1. Drag the destination or process connector you want to add to the delivery flow from the
connector list, and drop it in an open area in the delivery flow edit pane.
A new redirect is added to the starting point ( ) of the delivery flow.
2. To add another destination or process connector, drag the destination or process

connector you want to add from the connector list and drop on the position you require.
To add a connector between connectors and at the end of the delivery flow, drop it on the position
you require.
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• Adding a connector between connectors
• Adding a connector at the end of the delivery flow
To add a new redirect at the starting point, drop the connector on an open area in the delivery
flow edit pane.
To add a new redirect between connectors, drop the connector you want to add on top of the
connector right before the start of the redirect.
Precautions when positioning shared connectors

You can only add the same shared connector once to the same workflow.
If you try to add it more than once, the message "You cannot use a shared connector multiple
times in a workflow. Do you want to make it local to the workflow?" is displayed. When you
select [Yes], the shared connector settings are copied, a new connector is created, and the
settings can be changed. After you convert a connector to a new connector, the settings are
not applied even when changing the original shared connector settings. When you select
[No], the shared connector is not added.
242
Creating a Workflow
Changing connector positions
To change the position of a connector, drag and drop the connector you want to move on top of the
connection of the destination connector. To move a connector to the end of the delivery flow, drop it at
the end of the delivery flow.
To change the position of a connector and create a new redirect, drag and drop the connector you
want to move on top of the starting point or connector at the starting position of a redirect.
Deleting a connector from the delivery flow
1. Drag and drop the connector to delete from the delivery flow edit pane to (Trash).
A connector can be deleted also by selecting it on the delivery flow edit pane and clicking
(Trash).
2. Click [OK] on the confirmation message that is displayed.
The connector is deleted.
The connectors before and after the deleted connector are automatically connected.
Configuring one-touch scan
One-touch scan is a workflow with preset document delivery parameters.

A document can be scanned and delivered using the configured delivery parameters simply by placing
the document in the ADF or on the exposure glass and pressing [Start]. The delivery parameter settings,
such as the destination or [Scan Settings], cannot be changed on the operation screen of the device.
One-touch scan is useful when scanning and delivering documents with fixed delivery parameter
settings. For example, when receipts scanned with the device are saved to the same folder, configure a
one-touch scan workflow in which files are saved to a designated folder using a Send to Folder
connector.
Use the following procedure to configure a one-touch scan workflow:
1. At the top of the delivery flow edit pane, select [Yes] in [One-touch Scan].
The one-touch scan setting cannot be removed in the following workflows:
• One-touch scan workflows that are configured for receiving faxes
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• One-touch scan workflows that have Scan & Capture Input Connector specified
If you try to remove the one-touch scan settings of any of the above workflows, the message "One-
touch Scan cannot be removed because this workflow is used for fax reception." is displayed.
2. To display the metadata entry screen when scanning a one-touch scan job, select the
[Display metadata entry screen] check box.
[Display metadata entry screen] is only displayed when [Yes] is selected for [One-touch Scan].
When this check box is selected and the workflow has configured metadata, the metadata entry
screen is displayed while scanning a one-touch scan job.
3. Configure all required parameters.
An asterisk (*) is displayed next to the setting name for required entry items. Specify at least one
destination.
If a required parameter is not configured, a warning message is displayed next to the item or on
the tab. When (Warning) is displayed, the setting is not saved.
Creating a New Workflow by Copying an Existing Workflow
Use the following procedure to create a new workflow based on an existing workflow:
1. Click the following items in the navigation tree to open the [Workflow Design] tab:
[Workflows] [Workflow Design]
2. Select the workflow to copy, and then click (Copy).

3. Select the copied workflow in the workflow list, and click (Edit).
The workflow name is automatically added to the copied workflow with the format "<original-
workflow-name>_<date-in-system-setting-format>". You can change the workflow name.
4. Edit the workflow.
For details about the configuration procedure, see page 237 "Creating a New Workflow".
5. Click (Save) in the workflow list.
• You cannot change [Job Processing Location] on the [General] tab.
Editing a Workflow
Use the following procedure to edit a created workflow:
244
Creating a Workflow
[Workflow] [Workflow Design]
2. Select the workflow to edit, and then click (Edit).

3. Edit the workflow.
For details about configuring a workflow, see page 237 "Creating a New Workflow".
• You cannot change [Job Processing Location] on the [General] tab.
Deleting a Workflow
Use the following procedure to delete an existing workflow:
2. Select the workflow to delete, and then click (Delete).

• A workflow being used in a workflow profile in a higher hierarchy cannot be deleted. In [Profile]
displayed at the bottom of the window, remove the workflow from the corresponding profile, and
then delete the workflow.
Testing the Workflow
The operation of the created workflow can be tested using a specific Delegation Server or all
Delegation Servers.
• A workflow other than one-touch scan cannot be validated when the following conditions are
satisfied:
• The workflow contains a Send to CMIS connector that is "Required".
• The workflow contains a destination connector that is only Send to CMIS.
• On the [Workflow Test] screen, you can only test a workflow whose [Job Processing Location]
setting is set to [On Server].
Use the following procedure to test the operation of the configured workflow:
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2. Select the workflow to test in the workflow list, and click (Test).
3. On the [General] tab, upload the file to use in the test delivery, and configure the
Delegation Server to be used.
Setting item Description
Input File(s) Click [Browse], select the file to deliver, and then click [Upload].
• You can upload files with a BMP, GIF, JPEG, JPG, PDF, TIF, or
TIFF extension. In addition, all files to be uploaded must have the
same extension.
• Each file to be uploaded must be less than 1 MB in size.
• You can upload up to five files.
Target Delegation Specify the Delegation Server to use for test delivery.
Server(s) To test all Delegation Servers, select the [All Servers] check box.
To test a specific Delegation Server, select the Delegation Server to
use and click to add it to the [Target Delegation Server] list.
Clicking removes the selected Delegation Server from the [Target
Delegation Server] list, and clicking removes all Delegation Servers
from the list.
246
Creating a Workflow
4. On the [Workflow Parameters] tab, specify the user executing the workflow, destination
connectors, process connectors, and metadata.
In the Management Console, configure the actual items to be configured by the user on the
User Name Specify the user executing the workflow.

Click [Set] to open the [Select User] window. Select a
user registered in [User Management], and click [OK].
Document Name Enter the document name to be used for test delivery.
This item is not available when editing of the document
name is disabled in the workflow settings.
If the document name is not specified, the time stamp
(local time of the Delegation Server) at the time of
execution is set as the document name.
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Destination/Process/Metadata Configure the parameters for the destination connectors,

process connectors, and metadata to be included in the
selected workflow. These items are displayed only when
there are items that can be configured on the operation
screen of the device.
• When a workflow is configured for one-touch scan,

the [Destination] and [Process] tabs are not
available.
• When a workflow is configured for one-touch scan
and editing of metadata is disabled, the [Metadata]
tab is not available.
• Even if you configure CSV Search or SQL Search on
the [Metadata] tab, these functions are not
available in the workflow test. Enter the metadata
you want to use for the test manually.
• For details about the settings, see page 724
"Setting Items in the Destination Connector
Properties" and page 781 "Setting Items in the
Process Connector Properties".
5. Click the [General] tab, and then click [Run].

The workflow test starts.
6. When a confirmation message is displayed indicating that the test was successful, click
[Yes].
On the [Workflow Test Result] tab, check the test log and test result.
When you select a Delegation Server to check a job log with the [Delegation Server] drop-down
menu, the job log list is displayed.
Click the column title of the log list to sort the list in ascending or descending order.
When you select a job log to check for details from the log list, a detailed job log is displayed in
[Detail Log] at the bottom of the screen.
Click the column title of the Detail Log to sort the list in ascending or descending order.
• If a required parameter is not configured in the workflow test, a warning message is

displayed. When (Warning) is displayed, the test cannot be performed until the required
settings are specified.
248
Creating a Workflow
• When you perform a workflow test, the test job is processed using a thread that is different
from a normal job, and the processing capacity of the Delegation Server can be affected
during a workflow test that requires a workflow with a large load or synchronized processing.
• Retries and other job processing are performed as configured in the same manner as a
normal job even for a workflow test.
249
Configuring the Properties of the Destination

Connector
To use the destination connector located in the delivery flow, configure the properties of the connector.
Select the destination connector to configure on the [Delivery Flow] tab on the [Workflow Design] tab to
display the destination connector properties window.
The settings are verified when the user moves to another tab after making changes to the properties. The
settings with errors are indicated by and cannot be saved until the errors are resolved.
[Required] settings
When [Yes] is selected for [Required] on the properties window, at least one delivery destination
(address, folder, printer, etc.) according to the destination connector type must be specified or the
delivery flow cannot continue.
[Display Name] setting
The display name of a destination connector can be specified for each language allowed on the
RICOH Streamline NX system, and can be switched automatically according to the log-in
language to the device.
Select a language from the drop-down menu, and then enter the display name.
Send to Email
The Send to Email connector sends the scanned document by e-mail.

The Send to Email connector settings are divided into the following three screens. Use the accordion
icons to display each tabs.
• [Email System Settings]
Configure the SMTP server.
• [Send to Email Option Settings]
Configure the sender e-mail address, file naming convention, and e-mail text.
• [Email Search Settings]
Configure the LDAP server to enable the user to search the LDAP server address book.
Use the following procedure to configure the properties of the Send to Email connector:
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [Send to
Email] connector icon.
2. On the [Send to Email] tab, enter the display name in [Display Name].
3. In [Email System Settings], configure the SMTP server.
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Configuring the Properties of the Destination Connector
4. In [Send to Email Option Settings], specify the sender e-mail address, file naming rules, e-
mail body, etc.
5. In [Email Search Settings], configure the LDAP server.
• For the setting items on the [Send to Email] tab, see page 724 "Send to Email".
Send to Folder
The Send to Folder connector saves the scanned document in a selected folder on the network.
Send to Folder has the following two functions:
• [Send to Folder]
Saves documents in a shared network folder.
• [Send to Home Folder]
Saves documents in the [User Home Folder] using the home folder setting obtained from the
Delegation Server.
Authentication
The Send to Folder connector supports both NTLMv2 and Kerberos as the authentication method.
For details about selecting the authentication method, see page 558 "Delegation Server Settings".
The Send to Folder connector settings are divided into the following two tabs. Use the accordion
icons to display each settings window.
• [Add/Delete StartPoint Path]
Add, edit, or delete a start point path (root folder).
• [Send to Home Folder]
Specify whether to enable or disable Send to Home Folder. When Send to Home Folder is
enabled, also configure the related settings.
This function is available only when LDAP/Kerberos authentication is used as the authentication
method for the workflow. When the other authentication method is used, this function does not work
even if it is selected.
• The following shared folders can be configured as delivery destinations:

• A shared folder on a computer running under Windows
• Unix operating system running Samba that supports NTLMv2
• Local folder on a server
• The attribute of the home folder must be "homeDirectory".
251
• When LDAP/Kerberos is used as the authentication method for the workflow, the proxy user
information specified for the authentication profile, not the login information of the user, is used
when accessing folders and delivering documents.
• When LDAP/Kerberos is used as the authentication method for the workflow, the leading element
of the proxy user's DN is used when accessing folders.
• Devices categorized as "RICOH Device (2007-2011 models)" only support SMBv1 for the Send
to Folder connector in a workflow whose job processing location is [On Device]. For details about
the supported models, see page 24 "List of Supported Models and Functions".
Use the following procedure to configure the properties of the Send to Folder connector:
Folder] connector icon.
2. On the [Send to Folder] tab, enter the display name in [Display Name].
3. Under [Add/Delete StartPoint Path], click [Add].
To delete a start point path, select the path to delete in the list, and click [Delete].
4. On the Add or Delete Start Point Path window, add or edit a start point path, and click
[OK].
5. To use Send to Home Folder, select [Enable Send to Home Folder] in [Send to Home
Folder]. When Send to Home Folder is enabled, also configure the related settings.
You can configure the same settings as for the start point path such as subfolder browsing and the
file naming rule for the Home Folder.
• For the setting items on the [Send to Folder] tab, see page 731 "Send to Folder".
Send to FTP
The Send to FTP connector uploads the scanned document to more than one specified FTP server.
• SFTP (SSH2) is supported.

• FTPS (FTP over SSL/TLS) is not supported.
• The active mode is supported as the FTP connection method.
• A file name is added to the scanned document in accordance with the configured naming
convention. See page 266 "File and Folder Naming Conventions".
• For details about establishing a secure connection with Send to FTP using a private key, see
page 415 "Enabling SSL".
Use the following procedure to configure the properties of the Send to FTP connector.
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FTP] connector icon.
2. On the [Send to FTP] tab, enter the display name in [Display Name].
4. On the Add/Delete StartPoint Path window, add or edit a start point path, and click [OK].
• For the setting items on the [Send to FTP] tab, see page 736 "Send to FTP".
Send to Printer
The Send to Printer connector prints files to the printer configured on the Delegation Server.
Files in JPEG (jpeg, jpg, jpe extensions) or TIFF (tif and tiff extensions) format can be printed. The default
settings of the selected printer driver are used for printing.
• This connector can only be added to a workflow whose [Job Processing Location] is set to [On
Server].
The Send to Printer connector settings are divided into the following two tabs. Use the accordion icons to
display each tab.
• [Header/Footer Print Settings]
Specify the print position and embedded strings in the header and footer.
• [Page Setup]
Specify the method to select paper size.
Use the following procedure to configure the properties of the Send to Printer connector:
Printer] connector icon.
2. On the [Send to Printer] tab, enter the display name in [Display Name].
3. On [Header/Footer Print Settings], specify the print position and embedded strings in the
header and footer.
4. On [Page Setup], specify the method to select paper size.
• For the setting items on the [Send to Printer] tab, see page 739 "Send to Printer".
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Send to WebDAV
The Send to WebDAV connector delivers scanned documents to more than one specified WebDAV
server.
When a document management system from a different manufacturer that supports WebDAV is used,
scanned documents can be stored directly in the repository.
Authentication
The Send to WebDAV connector supports both NTLMv2 and Kerberos as the authentication
method. For details about selecting the authentication method, see page 558 "Delegation Server
Settings".
The Send to WebDAV connector settings are divided into the following two tabs. Use the accordion
icons to display each settings window.
• [HTTP Proxy Server]
Configure a proxy server when accessing a folder in the WebDAV server via a proxy server.
• HTTP and HTTPS are supported.

• A file name is added to the scanned document in accordance with the configured naming
convention. See page 266 "File and Folder Naming Conventions".
Use the following procedure to configure the properties of the WebDAV connector:
WebDAV] connector icon.
2. On the [Send to WebDAV] tab, enter the display name in [Display Name].
3. When accessing a WebDAV folder outside the firewall via a proxy server, configure the
proxy server in [HTTP Proxy Server].
Configure all setting items in [HTTP Proxy Server].
To delete a start point path, select the path you want to delete from the list, and click [Delete].
5. On the [General Settings] tab of the Add/Delete StartPoint Path window, add or edit a
start point path (root folder).
6. To associate a metadata element of a document with the WebDAV properties, click [Add]
on the [Assign Metadata Elements] tab.
To delete an assigned metadata element, select the assigned metadata element you want to delete
from the list, and click [Delete].
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7. In [Add Assigned Metadata Elements], enter the source metadata element to be

assigned, the target WebDAV property, and the namespace of the WebDAV property.
Mapping Example (When the document name is "Document1.tif")
• [Source]: Document Name (selected from the drop-down list)
• [Target]: doc_name
• [Namespace]: ns1
The document information will be set in the WebDAV server as follows:
<ns1:doc_name>Document1.tif</ns1:doc_name>
8. Click [OK].
• For the setting items on the [Send to WebDAV] tab, see page 740 "Send to WebDAV".
• The Assign Metadata Elements setting may not be valid depending on the connected server
specifications.
• When a scanned file is successfully delivered to a WebDAV server, it is treated as a successful
delivery even if metadata element assignment fails, and it is not delivered again. However,
metadata element assignment errors are recorded in the system log.
Send to SharePoint
The Send to SharePoint connector delivers scanned documents to Microsoft SharePoint Server or Office
365 SharePoint Online. It can also be used to automatically generate a delivery folder and associate
the metadata elements with Microsoft SharePoint Server.
Sites and libraries can be configured not only using the Management Console, but also with the
Distribution destination libraries
The following libraries can be specified as the delivery destination:
• Document Library
• Image Library
• Form Library
• Media Library
• The libraries provided vary depending on the version of the SharePoint Server.
• The following settings do not support delivery to a valid SharePoint Server:
• Multi-tenant function
• Form-based authentication
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• Content Approval/Content History function

• Delivery to libraries with View based on a setting other than the default is not supported.
Office 365 SharePoint Online Plans
The following SharePoint Online (OneDrive for Business) Plans are supported:
• Plan 1
• Plan 2
• E1 (E2)
• E3
• SharePoint Online
Authentication
You can use NTLMv2 or Kerberos authentication when accessing Microsoft SharePoint Server.
MS Account authentication, ADFS authentication or Azure AD Connect can be used when
accessing Office 365 SharePoint Online.
Office 365 SharePoint Online does not support Kerberos authentication. When configuring Office
365 SharePoint Online as the destination, select [Use only NTLM] for [Kerberos Option] in the
[Capture] tab in [System] [Server Settings] [Delegation Server Settings].
For details about selecting the authentication method, see page 558 "Delegation Server Settings".
• To create a subfolder, access to the SharePoint server must be performed by a user with library
write permissions.
• To browse a site, access to the SharePoint server must be performed by a user with post
permissions or above. In addition, in the SharePoint Server, Office 365, and SharePoint Online
settings, add directory browsing permissions to the read permissions.
• When configuring Field Settings, access to the SharePoint server must be performed by a user with
post permissions or above.
• When using an IP address or FQDN in the SharePoint Server URL, add a public URL to the
alternate access mapping on SharePoint Server. If the alternate access mapping is correctly
configured, the document data may not be saved and the connection to a personal site may not be
established even when a subfolder is generated at delivery. For details about the configuration, see
SharePoint Server help.
• When Azure Active Directory (Azure AD) is used to identify Office 365 users, be sure to select
[Use Microsoft Account] for [Authentication Method]. In this case, only the user accounts in root
domain of Office 365 tenant are supported.
The Send to SharePoint connector settings are divided into the following two tabs. Use the accordion
icons to display each tab.
• [Select Server Type]
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Specify the server type and configure the HTTP proxy server settings.
Use the following procedure to configure the properties of the Send to SharePoint connector:
SharePoint] connector icon.
2. On the [Send to SharePoint] tab, enter the display name in [Display Name].
3. Specify the server type and configure HTTP proxy server settings in [Select Server Type].
5. On the [General Settings] tab of the [Add StartPoint Path] window, specify [Display
Name], [URL], [Authentication Method], [User Name], and [Password], and then click
[Connect].
When a connection is successfully established, [Connect] changes to [Disconnect].
6. In the list of read-only libraries displayed on the [Library] drop-down list, select the
library to be specified as the delivery destination.
8. To configure the property column in the library specified as the delivery destination, click
[Add] on the [Field Settings] tab.
To delete the added document information association, select the association you want to delete
from the list, and click [Delete].
9. On the [Add Field Settings] window, configure the [MOSS Field] and [Setting Value], and
then click [OK].
By adding and associating the names of metadata elements configured when the document is
scanned as a property column on Microsoft SharePoint Server/Office 365 SharePoint Online, the
metadata can be standardized and document management can be improved.
10. Click [OK].
• For the setting items on the [Send to SharePoint] tab, see page 744 "Send to SharePoint".
Send to CMIS
The Send to CMIS connector delivers scanned documents to a CMIS repository, such as OpenText,
EMC Documentum, and IBM FileNet.
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Server].
Supported products and versions
• IBM File Content Manager
• OpenText Content Server
• EMC Documentum
The Send to SharePoint connector settings are divided into the following three screens. Use the
accordion icons to display each tab.
• [General Settings]
Configure the CMIS repository type, URL, authentication method, and other settings, and connect
to the CMIS server.
• [Document Settings]
Configure the default values of the document type filter and document properties.
• [Other Settings]
Configure the settings related to subfolder and file naming conventions.
Use the following procedure to configure the properties of the Send to CMIS connector:
CMIS] connector icon.
2. On the [Send to CMIS] tab, enter the display name in [Display Name].
3. In [General Settings], specify the CMIS repository type, CMIS server path, authentication
method, and other settings, and then connect to the CMIS server.
4. Configure the delivery destination repository and folder settings.
5. Click [Test] to test the connection.
6. In [Document Settings], configure the default values of the document type filter and
document properties.
7. In [Other Settings], configure the settings for using a subfolder as the delivery destination.
• For the setting items on the [Send to CMIS] tab, see page 753 "Send to CMIS".
Send to DocumentMall
The Send to DocumentMall connector delivers scanned documents to a Document Mall folder.
It can also be used to automatically generate a delivery folder and associate the metadata with
Document Mall properties.
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The Send to DocumentMall connector settings are divided into the following two screens. Use the
accordion icons to display each tab.
• [HTTP Proxy Server]
Configure a proxy server when accessing a Document Mall folder via a proxy server.
Use the following procedure to configure the properties of the Send to DocumentMall connector:
DocumentMall] connector icon.
2. On the [Send to DocumentMall] tab, enter the display name in [Display Name].
3. When accessing a Document Mall folder outside the firewall via a proxy server, use
[HTTP Proxy Server] to configure the proxy server.
Configure all setting items in [HTTP Proxy Server].
To delete a start point path, select the path you want to delete from the list, and click [Delete].
5. On the [General Settings] tab of the [Add StartPoint Path] window, specify [Display
Name], [URL], [Authentication Method], [User Name], and [Password], and then click
[Connect].
When a connection is successfully established, [Connect] changes to [Disconnect].
6. Configure the settings to use a subfolder as the delivery destination as necessary.
7. To associate a metadata element of a document with the Document Mall properties, click
[Add] on the [Assign Metadata Elements] tab.
To delete an association setting, select the association setting you want to delete from the list, and
click [Delete].
8. In [Add Assigned Metadata Elements], enter the source metadata element to be assigned
and the target Document Mall property.
9. Click [OK].
• For the setting items on the [Send to DocumentMall] tab, see page 758 "Send to DocumentMall".
Send to Exchange (EWS)
The Send to Exchange connector delivers scanned documents to Microsoft Exchange Server or Office
365 Exchange Online.
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Server].
The Send to Exchange connector settings are divided into the following three screens. Use the accordion
Configure the EWS server.
• [Send to Email Option Settings]
Configure the sender e-mail address, file naming convention, and e-mail text.
Configure the LDAP server to enable the user to search in the LDAP server address book.
Authentication
You can use NTLMv2 or Kerberos authentication when accessing Microsoft Exchange Server.
MS Account authentication or ADFS authentication can be used when accessing Office 365
Exchange Online.
Use the following procedure to configure the properties of the Send to Exchange connector:
Exchange] connector icon.
2. On the [Send to Exchange] tab, enter the display name in [Display Name].
3. In [Email System Settings], configure the EWS server.
4. In [Send to Email Option Settings], specify the method for attaching files, and specify the
sender e-mail address, file naming convention, and e-mail text.
5. In [Email Search Settings], configure the LDAP server.
• For the setting items on the [Send to Exchange] tab, see page 761 "Send to Exchange".
• If RICOH Streamline NX has been installed with SSL/HTTPS, proxy server with basic authentication
is not supported.
Send to RightFax
The Send to RightFax connector sends the scanned document by e-mail or fax via the RightFax server.
Server].
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• The Send to RightFax connector only supports the functions provided by your RightFax server. For
details about RightFax functions, see the RightFax manuals.
• Create a RightFax Proxy User Accounts with administrator privileges. This account must not
integrate with Windows NT.
• FaxUtil, the RightFax client software, must be installed on the Core Server or Delegation Server
specified as the Configuration Validation Server, as well as on the server used for delivery.
• You can use FaxUtil, the RightFax client software, to check the status of a Send to RightFax job.
Additional information of the RightFax Server
• When a fax number is specified as a destination, note the following:
• An application that supports the format of the cover sheet file you are using must be
installed on the RightFax server.
• Available process connectors vary depending on the version of RightFax you are using.
Some process connectors such as PDF Converter may not be supported. For details, see
the RightFax manuals.
• The fax may not be sent depending on the settings in [Sending Required Fields] under
[Customize Cover Sheet Information]. Specify only [To Name] and [From Name].
The Send to RightFax connector settings are divided into the following four screens. Use the accordion
• [RightFax Server Settings]
Specify the account details and configure the Authentication Profile. The information entered on this
tab is required for both connectivity testing and operational connection with the RightFax server.
• [Phonebook Display and Search Settings]
Specify the Phonebook search settings and configure the display on the MFP Destination
Selection screen.
• [ODBC and Group Search Settings]
Specify ODBC and group search settings. When ODBC is used, the search for RightFax user using
[Search] on the MFP Service screen becomes faster.
• [Job Settings]
Specify the job settings.
Use the following procedure to configure the properties of the Send to RightFax connector:
RightFax] connector icon.
2. On the [Send to RightFax] tab, enter the display name in [Display Name].
3. In [RightFax Server Settings], configure the settings required for connecting to the
RightFax server.
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4. In [Phonebook Display and Search Settings] configure the settings required for searching
in Phonebook.
5. In [ODBC and Group Search Settings], configure the settings to use ODBC for searching
an SQL database.
6. In [Job Settings], configure the settings to determine how to process a job when an error
occurs.
• For the setting items on the [Send to RightFax] tab, see page 767 "Send to RightFax".
Send to Gmail
The Send to Gmail connector sends the scanned document to a Gmail account.
Prerequisites for using the Send to Gmail connector
To use the Send to Gmail connector, create a service account and authorize it to access the user's
Gmail data.
• Creating a service account
• Login to "https://console.developers.google.com".
• Enable Admin SDK, Gmail API and Google People API.
• When creating a service account, be sure to enable G Suite domain-wide delegation.
• After creating a service account, the new public/private key pair is generated and
downloaded to the computer as a JSON file.
• Be sure to write down the Client ID displayed when "View Client ID" next to the service
account is clicked. You will need it when specifying the API scope.
• Managing API client access
• Login to "https://admin.google.com".
• In the "Manage API client access" screen, specify the API scope as follows:
https://www.googleapis.com/auth/gmail.send
https://www.googleapis.com/auth/gmail.readonly
https://www.googleapis.com/auth/contact.readonly
https://www.googleapis.com/auth/admin.directory.user.readonly
Send to Gmail connector settings are divided into the following three screens. Use the accordion icons
to display each tab.
Upload the private key file and configure the authentication method and proxy server.
• [Send to Gmail Option Settings]
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Configure the file attachment method, file naming convention, and e-mail text.
Enable or disable searching in Gmail personal contact or G Suite Directory when specifying
destinations.
Use the following procedure to configure the properties of the Send to Gmail connector.
Gmail] connector icon.
2. On the [Send to Gmail] tab, enter the display name in [Display Name].
3. In [Email System Settings], upload the private key file, and configure the authentication
method and proxy server.
4. In [Send to Gmail Option Settings], configure the file attachment method, file naming
convention, and e-mail text.
5. In [Email Search Settings], enable or disable search methods.
• For the setting items on the [Send to Gmail], see page 771 "Send to Gmail".
Send to Google Drive
The Send to Google Drive connector saves the scanned document in Google Drive.
Prerequisites for using the Send to Google Drive connector
To use the Send to Google Drive connector, create a service account and authorize it to access the
user’s Google Drive data.
• Creating a service account
• Login to "https://console.developers.google.com".
• Enable Google Drive API.
• When creating a service account, be sure to enable G Suite domain-wide delegation.
• After creating a service account, the new public/private key pair is generated and
downloaded to the computer as a JSON file.
• Be sure to write down the Client ID displayed when "View Client ID" next to the service
account is clicked. You will need it when specifying the API scope.
• Managing API client access
• Login to "https://admin.google.com".
• In the “Manage API client access” screen, specify the API scope as follows:
https://www.googleapis.com/auth/drive
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Send to Google Drive connector settings are divided into the following two screens. Use the accordion
• [Send to Google Drive Option Settings]
Upload the private key file and configure the authentication method and proxy server.
Use the following procedure to configure the properties of the Send to Google Drive connector.
Google Drive] connector icon.
2. On the [Send to Google Drive] tab, enter the display name in [Display Name].
3. In [Send to Google Drive Option Settings], upload the private key file, and configure the
authentication method and proxy server.
• For the setting items on the [Send to Google Drive], see page 775 "Send to Google Drive".
Send to Dropbox
The Send to Dropbox connector saves the scanned document in a business account of Dropbox.
Send to Dropbox connector settings are divided into the following two screens. Use the accordion icons
to display each tab.
• [Send to Dropbox Option Settings]
Configure the authentication and proxy settings to allow the Send to Dropbox connector to access
to the repository.
Use the following procedure to configure the properties of the Send to Dropbox connector.
Dropbox] connector icon.
2. On the [Send to Dropbox] tab, enter the display name in [Display Name].
3. In [Send to Dropbox Option Settings], configure the authentication information and
proxy server.
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• For the setting items on the [Send to Dropbox], see page 778 "Send to Dropbox".
• If RICOH Streamline NX has been installed with SSL/HTTPS, proxy server with basic authentication
is not supported.
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File and Folder Naming Conventions

Use the following conventions to automatically name a file or a folder using the metadata included in a
scanned document.
Specifying Metadata in File and Folder Names
Metadata of the destination connector can be added to file and folder names.
Enter the metadata directly in the destination connector settings window, select basic metadata elements
from the drop-down list, or use either of the following specification methods:
Enter a custom metadata element
Enter a metadata element by enclosing the element name (ID) in curly brackets ({ }). You can enter
a metadata element that cannot be selected from the drop-down list.
Combine a string and metadata element
Enter a file name by combining a directly entered string and a metadata element enclosed in curly
brackets ({ }).
For example, when "report ({userName})" is entered and the userName value is "Saito", the file
name becomes "report (Saito)".
• For details on metadata items, see page 359 "Metadata".

• For details about the characters that cannot be used in a string, see [Folder Naming Rules]
and [File Naming Rules] of each connector in page 724 "Setting Items in the Destination
Connector Properties".
• If the metadata specified as the file or folder name does not exist, "{tagName}" is used as the
file or folder name.
For example, when you select a port number that is metadata that applies only in a fax job as
the file name or when you enter "{port}" directly, "{port}" is used as the file name of a scan
job.
Numerical format of metadata
To include in the file name a numerical metadata element such as the page number or resolution, specify
the numerical format.
• You can only specify a numerical format when the value is an integer. When the value includes a
decimal point, the value after the decimal point is omitted.
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Specifying the numerical format
Input example Description
{tagName: NXX} XX is the number of digits in the value. When

the number of digits in the value is less than XX,
a space is added in front of the value.
Example:
When "file{page:N3}" is entered, and the
"page" value is 12, the file name "file 12.tif" is
generated.
{tagName: N0XX} XX is the number of digits in the value. When

the number of digits in the value is less than XX,
one or more zeros are added in front of the
value.
Example:
When "{page:N05}_file" is entered, and the
"page" value is 12, the file name
"00012_file.tif" is generated.
Example of output value of provisional tag "metatag"
”metatag” value Input Output
12 {metatag : N4} _ _12
{metatag : N04} 0012
123456 {metatag : N4} 123456
{metatag : N04} 123456
-12 {metatag : N4} _-12
{metatag : N04} -012
ABCDE {metatag : N4} _ _ _0
123ABCDE {metatag : N4} _123
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”metatag” value Input Output
123.45 {metatag : N4} _123
• The underscores in the Output column indicate spaces.

• Spaces before or after a metatag value are automatically deleted. For example, "_123"
(where the underscore indicates a space) becomes "123".
• When a character other than "N" is included in the format, the format specification is ignored.
• When the numerical format is not correctly specified, the "N04" format applies.
Date and time format of metadata
Specify either the local time or UTC time for the date and time in the metadata such as the date created
(generationEpoch) and date registered (registrationEpoch). The time is displayed down to milliseconds.
Specifying the date and time format
Input example Description
{tagName: DX} The format specified with X is displayed as the

local time on the device.
{tagName: U0X} The format specified with X is displayed as the

UTC time (universal standard time).
"X" is the display format of the date. The table below shows the characters that can be used.
Character Meaning
Y Year
M Month
d Day
h Hour in 12 hour format
H Hour in 24 hour format
m Minute
s Second
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Character Meaning
S Millisecond
For example, when the date and time are October 30, 2008, 2:37 PM Japan Standard Time, they
are expressed as follows:
Format Result
{metatag : DyyyyMMdd} 20081030
{metatag : DddMMyyyyHHmm} 301020081437
{metatag : UddMMyyyyHHmm} 301020080537
{metatag : DMMddyyhhmmss} 103008023700
• Regardless of the value, it can be converted to a date and time by applying the format above.
• When a character other than "D" or "U" is included in the date and time format, the format
specification is ignored.
• If the date and time format are not correctly specified, the format conversion may not be
properly performed.
Other File Naming Conventions
The file name may change depending on the following conventions:

• When a process connector that allows specifying of the file name in front of the destination
connector is positioned in the delivery flow, the priority is given to the conversion result of the
process connector.
• If [File Naming Rules] is not configured in the destination connector properties, the document name
specified on the device (or yyyyMMddHHmm when not specified) is used as the file name.
• When the document is configured with multiple sections, a four-digit suffix is added to the file name
for each section. The format is "BaseName_XXXX", where "XXXX" is the section number.
Example
In the case of a document consisting of three sections with the base name "FileName", the
following files are created:
FileName_0001.tif, FileName_0002.tif, FileName_0003.tif
• When the section number exceeds four digits, the section number itself is added.
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• When a file with the same name already exists in the delivery destination folder, a suffix
enclosed in parentheses is added to the file name.
Example
FileName_0001(1).tif, FileName_0001(2).tif
A suffix is added to avoid a duplicate file name, and when 9999 is exceeded, an error occurs and
the delivery fails. Because the number of suffixes increases and delivery takes longer to perform,
accordingly try to avoid duplicate file names.
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Configuring the Properties of a Process Connector
Configuring the Properties of a Process

Connector
To use a process connector positioned in the delivery flow, configure the properties of the connector.
Select the process connector to configure on the [Delivery Flow] tab on the [Workflow Design] tab to
display the process connector properties window.
The settings are verified when the user moves to another tab after making changes to the properties. The
settings with errors are indicated by , and the user cannot move to another tab until the settings are
corrected.
Displaying the process connector button on the Service Menu (Standard Operation Panel only)
You can configure whether or not to display the process connector buttons together with the
workflow buttons on Service Menu.
Service Menu is a list of delivery services (types of destinations specified by destination connectors)
displayed on the operation screen of the device.
To display the process connector buttons together with the workflow buttons on the operation
screen of the device, select [Yes] in [Display the button on the Service Menu] at the top of the
properties window. The user can press this button to access the process connector settings window.
When [No] is selected, the settings window can be accessed by pressing [Scan Settings], and then
by selecting the tab of the process connector to be configured.
[Display Name] setting
The display name of a process connector can be specified for each language allowed on the
RICOH Streamline NX system, and can be switched automatically according to the log-in
language to the device.
Select a language from the drop-down menu, and then enter the display name.
• The following process connectors do not handle the image orientation information (Exif Orientation
tag) and may process the image in an orientation different from the original for images generated
by some devices and applications.
• PDF Converter
• Image Converter
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• Image Correction
• OCR (except Japanese)
• Zone OCR
PDF Converter
Use the PDF Converter to convert a document into a PDF file.

Supported formats (input data)
The following file formats are supported as input data for the PDF Converter connector.
• TIFF
• TIFF-F
• DCX
• BMP
• JPEG
• PNG
• GIF
• PDF
• The following file formats are supported as input data in a workflow with [Job Processing
Location] set to [On Device]:
• TIFF (MMR, single page), JPEG
• You can only enter a PDF file via Monitor Folder.
• If a document with the following unsupported formats is entered, an error occurs and the data
is not converted. However, documents with a format other than a password-protected PDF
can be processed when an image converter is placed before a PDF converter and the
document is converted to a format that can be input to the PDF converter.
• TIFF (JBIG2)
• TIFF (uncompressed, 32 bit)
• TIFF (PackBits, 16/32 bit)
• TIFF (ZIP compressed, 16/32 bit)
• BMP (OS/2) V1, BMP (OS/2) V2
• Password-protected PDF
• When a document with an unsupported format is entered and an error occurs, the queue is
recorded in the error queue on the job list. For details about viewing error queues, see
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page 377 "Managing Delivery Jobs". View detailed error information in the system log. For
details about viewing this information, see page 428 "Viewing System Operation Logs".
• When a document with an unsupported format is entered and processing is canceled, the job
is recorded as a success, and, it is not recorded in the error queue on the job list. View
skipped jobs in the system log. For details about viewing this information, see page 428
"Viewing System Operation Logs".
• All document scanned using the device can be processed. However, if a document with an
unsupported format is input via Monitor Folder or mobile devices, processing fails and the
data is not converted.
Convertible formats (output data)
The following file formats are supported as output data for the PDF Converter connector:
File format PDF version
Image PDF 1.3 (When [Location] is set to [On Server].)
1.4 (When [Location] is set to [On Device].)
PDF/A 1.4
High Compression PDF 1.3
OCR Scanned PDF 1.3
Password-protected PDF 1.4
• The following file formats are supported as out put data in a workflow with [Job Processing
Location] set to [On Device].
• Image PDF (version 1.4), password-protected PDF (version 1.4)
• When you select multiple output formats and convert them to one PDF file, it becomes a higher
PDF version. For example, the version of a password-protected PDF with text becomes 1.4.
• The properties of a PDF file input via Monitor Folder are overwritten with the properties
created by the PDF Converter connector.
• Images contained in the input file are compressed in the output file. Color and grayscale
images are compressed to JPEG, and black-and-white images are compressed to JBIG2.
• When you select [PDF/A] for [PDF Type], you can only create an image PDF. You cannot
create a PDF with text or a password-protected PDF.
• When you select [PDF/A] for [PDF Type], all setting items on the [PDF Converter] tab on the
operation screen of the device are disabled.
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• High compression PDF is the output format when [PDF] is selected for [PDF Type] and [On] for
[Compression] in the PDF Converter connector properties.
PDF Converter processing conditions
• The PDF Converter connector and the Image Correction connector cannot be positioned in the
same delivery flow.
• In a workflow with [Job Processing Location] set to [On Server], a PDF of up to 32,512 pixel
× 32,512 pixel can be created.
• In a workflow with [Job Processing Location] set to [On Device], a multi-page PDF of up to
100 pages can be created. If the page number of the file exceeds 100, a separate file is
created.
• The PDF Converter connector creates a PDF using ABBYY FineReader. The other applications
that also use ABBYY FineReader cannot exist on the same Delegation Server.
Use the following procedure to configure the properties of the PDF Converter:
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [PDF
Converter] icon.
2. Specify the display name.
3. In [General Settings], configure PDF Type, PDF Format, and other settings.
• For the setting items on the [PDF Converter] tab, see page 781 "PDF Converter".
• The following file formats are supported as input data by the PDF Converter connector.
File Format
TIFF
TIFF-F
DCX
BMP
JPEG
PNG
GIF
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Configuring the attributes of a password specified for a password-protected PDF
Double-click the password text box for either [Assign a User Password] or [Assign a Master Password]
to configure the attributes of the password to be assigned to the password-protected PDF. After the
configuration is completed, click [OK].
Item Description
Min. Characters Minimum number of characters required for a password. Specify a value
between 0 and 32.
Regex for Validation Regular expression to be used to check the

password entered.
• ^[!-~]*$ is set by default. This indicates that single-byte alphanumeric

characters and symbols can be used for a password. If the password
contains double-byte characters, the generated PDF may not be
accessible. Do not change this setting unless required.
Retype Specify whether or not to enable confirmation entry of password to prevent

incorrect input.
When Retype is selected, the user must enter his or her password twice when
scanning a document.
Image Converter
The Image Converter connector converts a document to the file format the administrator specifies using
the Management Console or to the one the user specifies on the operation screen of the device.
The following file formats are supported as input data for the Image Converter connector:
• TIFF (MH, single page/multiple pages)
• TIFF (MR, single page/multiple pages)
• TIFF (MMR, single page/multiple pages)
• TIFF (uncompressed, single page/multiple pages)
• TIFF-F (MH, single page/multiple pages)
• TIFF-F (MR, single page/multiple pages)
• TIFF-F (MMR, single page/multiple pages)
• DCX (single page/multiple pages)
• BMP (uncompressed)
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• JPEG
• PNG
• GIF
• Only the single-page TIFF format is supported in a workflow with [Job Processing Location] set
to [On Device].
The following file formats are supported as output data for the Image Converter connector:
• JPEG
• PNG
• GIF
• File formats selected by the user on the operation screen of the device
• Only the multi-page TIFF format and formats that the user selects on the operation panel of the
device are supported in a workflow with [Job Processing Location] set to [On Device].
• For details about the input and output data restrictions, see page 279 "Input/output formats
of the Image Converter Connector".
Image Converter Connector processing conditions
• When all input data cannot be processed
Moves to the next step in the delivery flow without converting the data. An error does not
occur.
• When the input data contains data that cannot be processed
Data that cannot be processed is output without any conversion.
For example, when four single page TIFF files and one PDF file are converted to one multiple
page TIFF file, the result is as follows:
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TIFF TIFF PDF TIFF TIFF
TIFF PDF TIFF
DSW615
• If an internal error occurs, the conversion process fails, and the remaining delivery flow is not
executed.
• When image conversion is completed successfully, the original data is deleted.
• When converting to a multi-page PDF, the file can contain the following numbers of pages. If
the file exceeds the maximum number of pages, a separate file is generated.
• When [Job Processing Location] is set to [On Device]: 100 pages
• When [Job Processing Location] is set to [On Server]: 500 pages
• The Image Correction connector and the PDF Converter connector cannot be positioned in the
same delivery flow.
• In a workflow with Job Processing Location set to On Device, a different file will be created
when the number of pages of a TIFF file exceeds 100.
Use the following procedure to configure the properties of the Image Converter connector:
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [Image
Converter] connector icon.
3. In [General Settings], configure Output Format.
• For details about the [Image Converter] tab, see page 782 "Image Converter".
• When a format other than [File Format Selected on [Scan Settings] Tab] is selected as the output
format in the [Image Format List], selecting the output format on the operation screen of the device
has no effect. When the output format is preset, it is recommended to set [File Format] on the [Scan
Settings] tab to Hide. For the configuration to hide the settings, see page 305 "Customizing the
Settings on the Operation Screen of the Device".
Document format and Image Converter Connector
The default file format of documents scanned on the device is either TIFF or JPEG depending on the
following [Scan Type] setting on the device:
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• Black and white: TIFF (MMR, single page)

• Grayscale/full color: JPEG
In all destination and process connectors prior to the Image Converter connector, documents are
processed in the above-mentioned file format. When the Image Converter connector is not included in
the delivery flow, data is output in the default file format (TIFF or JPEG) regardless of the file format
selected by the user on the operation screen of the device.
In a delivery flow that does not use the Image Converter connector, selecting the output format on the
operation screen of the device has no effect. When the Image Converter connector is not used, it is
recommended to set [File Format] on the [Scan Settings] tab to Hide. For details about the Hide setting,
see page 305 "Customizing the Settings on the Operation Screen of the Device".
The following figures show examples of the file formats output in various delivery flows:
• The user selects PNG, and there is an Image Converter connector ([Document Type]: B&W)
The Image Converter connector converts the TIFF file to the PNG format as specified by the user.
TIFF
TIFF PNG PNG
TIFF PNG
DSW651
• The user selects PNG, and there is no Image Converter connector ([Document Type]: B&W)
The file format the user specifies is ignored and the file is output in TIFF format because the Image
Converter connector is not placed in the workflow.
TIFF TIFF
TIFF TIFF
DSW653
• The user selects GIF, and there is an Image Converter connector ([Document Type]: Grayscale/Full
color)
The Image Converter connector converts the TIFF file to the GIF format as specified by the user.
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JPEG
JPEG GIF GIF
JPEG GIF
DSW654
• The user selects GIF, and there is no Image Converter connector ([Document Type]: Grayscale/Full
color)
The file format the user specifies is ignored and the file is output in TIFF format because the Image
Converter connector is not placed in the workflow.
JPEG JPEG
JPEG JPEG
DSW652
Input/output formats of the Image Converter Connector
The Image Converter connector converts input data to a different format with the same color
depth.
The input formats supported by RICOH Streamline NX and the convertible output formats are shown in
the table below.
Black and White (1 bit)
The input data in each supported format can be converted into any convertible output data format.
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Supported Formats (Input Data) Convertible Formats (Output Data)
TIFF (MH, single page) TIFF (MH, single page)

TIFF (MR, single page) TIFF (MR, single page)
TIFF (MMR, single page) TIFF (MMR, single page)
TIFF (uncompressed, single page) TIFF (uncompressed, single page)
TIFF (MH, multi page) TIFF (MH, multi page)
TIFF (MR, multi page) TIFF (MR, multi page)
TIFF (MMR, multi page) TIFF (MMR, multi page)
TIFF (uncompressed, multi page) TIFF (uncompressed, multi page)
TIFF-F (MH, single page) TIFF-F (MH, single page)
TIFF-F (MR, single page) TIFF-F (MR, single page)
TIFF-F (MMR, single page) TIFF-F (MMR, single page)
TIFF-F (MH, multi page) TIFF-F (MH, multi page)
TIFF-F (MR, multi page) TIFF-F (MR, multi page)
TIFF-F (MMR, multi page) TIFF-F (MMR, multi page)
DCX (single page) DCX (single page)
DCX (multi page) DCX (multi page)
BMP (uncompressed) BMP (uncompressed)
PNG JPEG
GIF PNG
GIF
Grayscale/Full Color (4-bit, 8-bit, 24-bit)

Each supported format can be converted into any convertible format.
Supported Formats (Input Data) Convertible Formats (Output Data)
TIFF (uncompressed, single page) TIFF (uncompressed, single page)

TIFF (uncompressed, multi page) TIFF (uncompressed, multi page)
BMP (uncompressed) BMP (uncompressed)
JPEG JPEG
PNG PNG
GIF GIF
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• When you select the JPEG format for the output data, the data is output in 24-bit color regardless
of the color depth of the input data.
• When the input data has a color depth of 24-bit grayscale or full color and is converted to GIF
format, the data is converted to 8-bit color.
• For details on the Image Converter connector settings, see page 781 "Setting Items in the Process
Connector Properties".
Archiver
Use the Archiver connector to convert a scanned document into a .zip or .tgz format archive
(compressed) file.
Server].
The Archiver connector supports all file formats compatible with RICOH Streamline NX.
The following archive formats are supported as output data for the Archiver connector.
• zip
• tgz (tar compressed with gzip)
• The maximum file size of the output data is 4 GB.

• One document is stored in one archive file regardless of the number of document sections.
• Encryption is not supported.
Archiver Connector processing conditions
• If an internal error occurs, the conversion process fails, and the remaining delivery flow is not
executed.
• When archiving is completed successfully, the original data is deleted.
Use the following procedure to configure the properties of the Archiver connector.
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [Archiver]
connector icon.
3. In [General Settings], configure Archive Format.
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• For the setting items on the [Archiver] tab, see page 783 "Archiver".
OCR
The OCR connector recognizes the characters in a scanned document and extract them as text. When
the OCR language is a language other than Japanese, the extracted text can be saved in the DOCX or
XML format. The OCR connector also identifies the top and bottom of the document and adds a file
name based on the text extracted from the first page of the scanned document.
Server].
The following file formats are supported as input data for the OCR connector:
• TIFF
• TIFF-F
• DCX
• BMP
• JPEG
• PNG
• GIF
The following file formats are supported as output data for the OCR connector when converting a
document to text.
• RTF
• XLS
• XLSX
• DOCX
• When the format conversion function is used, input files are connected to create one file.
• When [Top and Bottom Identification] is enabled and the input data is in TIFF-F format, the
output data is converted to TIFF format. The compression format (MMR, MH, etc.), however,
is the same as the original input data.
• When converted to the RTF or DOCX format, the extracted text is placed in text boxes to
maintain document layout.
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• If the document contain the languages other than that specified, parts that cannot be detected
are output in blank space.
OCR Connector processing conditions
• When input data cannot be processed
Moves to the next step in the delivery flow without performing OCR. An error does not occur.
• When the input data contains data that cannot be processed
The file including data that cannot be processed is skipped, and only the processable data is
processed by OCR.
• If an internal error occurs, OCR fails, and the remaining delivery flow is not executed.
Use the following procedure to configure the properties of the OCR connector:
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [OCR]
connector icon.
3. In General Settings, specify Document Name Extraction and Format Conversion.
• For the setting items on the [OCR] tab, see page 784 "OCR".
Section Specify
The Section Specify connector extracts a section from a document and pass only the extracted section to
the next destination connector in the delivery flow. The sections not extracted are deleted.
Use this connector when delivering only the body of a document with a cover or cover letter.
Server].
The Section Specify connector supports all formats compatible with the RICOH Streamline NX
delivery function.
The output data format is the same as the input data.
Target of Section Specify Connector
Use the Section Specify connector for sections (in a file) not pages.
• Example 1 (multiple single page sections)
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When a document (input data) consists of five single page TIFF files (five sections) and the
third section in the document is specified, the third section is extracted to a file, and the other
sections are deleted.
TIFF TIFF TIFF TIFF TIFF
TIFF
DSW620
• Example 2 (one multiple page section)

When a document (input data) consists of one multiple page TIFF file (one section) and the
first section of a document is specified, the section itself, not the first page, is extracted.
BMB289S
Use the following procedure to configure the properties of the Section Specify connector:
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [Section
Specify] connector icon.
2. Specify Display Name.
Section Splitter
Use the Section Splitter connector to divide a job by separating document data that consists of multiple
sections by the number of sections specified on the operation screen of the device.
Server].
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The Section Splitter connector supports all formats compatible with the RICOH Streamline NX
delivery function.
• The Section Splitter connector does not support multi-page files. When inputting a file with
multiple pages, place the Image Converter connector before the Section Splitter connector to
convert the file to a single-page one.
Target of Section Splitter connector
Use the Section Splitter connector for sections (in a file) not pages.
Section Division Connector Usage Example
In the following workflow, a six-page document scanned in multi-page TIFF format is divided into
three jobs comprising two pages each using the Image Converter and Section Division Connector,
and distributed by Send to Folder.
Image Converter Section Splitter Image Converter Send to Folder

Image Converter Section Splitter Image Converter Send to Folder
DSW617
The document is converted into files in single-page TIFF or JPEG format for each page (each
section) by the Image Converter.
The job comprising six pages (six sections) is then divided for each two sections into three jobs by
the Section Division Connector that is configured to divide a job for every two sections.
The jobs are then converted back into multi-page TIFF files by the Image Converter. Three multi-
page TIFF files each comprising two pages are generated from three jobs.
Finally, three files that have been generated are distributed by Send to Folder.
No error will occur, and no special operation is required in the case shown in the figure shown
below:
• The number of sections in the scanned document is fewer than the number of sections specified
in the Section Division Connector
• The job cannot be divided into jobs comprising the same number of sections when divided by
the specified number of sections
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Number of Section = 1
Section Splitter
5 4 3 2 1 5 4 3 2 1
Section Splitter
Input
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
Number of Section = 6+
5 4 3 2 1
DSW618
Five jobs consisting of one section each are generated when a job consisting of five sections is
processed by the Section Division Connector in which the number of section is set to one.
Two jobs consisting of two sections each and one job comprising of one section are generated
when a job consisting of five sections is processed by the Section Division Connector in which the
number of section is set to two.
One job consisting of four sections and one job comprising of one section are generated when a
job consisting of five sections is processed by the Section Division Connector in which the number
of section is set to four.
One job consisting of five sections is generated when a job consisting of five sections is processed
by the Section Division Connector in which the number of section is set to five or more.
Section Splitter connector processing conditions
If an error occurs during Section Splitter processing, the successfully processed sections are sent to
the next process in the delivery flow, and the entire job is sent to the error queue. On the job that is
sent to the error queue, the dividing process is applied for the pages after the processing has
failed, and the job is sent to the next step in the delivery flow if processing is successful.
Use the following procedure to configure the properties of the Section Splitter connector:
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [Section
Splitter] connector icon.
286
XML Transformer
The XML Transformer extracts metadata from a scanned document as XML data and converts it to
another format (HTML, CSV, etc.) using a specified XSL file (XML stylesheet).
The XML Transformer supports all formats compatible with the RICOH Streamline NX delivery
function.
The output data of the XML Transformer is generated in the same format as the input data or the
following formats:
• XML
• Format with XSL file as the target
• To use the XML Transformer, configure an XSL file (stylesheet for converting XML file) in
advance according to your application.
• As samples, use the XSL files stored in the [samples] folder [StyleSheets] folder on the
installation media.
• The XML Transformer converts only metadata and not the scanned document.
• For details about metadata format (XML format), see page 359 "Metadata".
Use the following procedure to configure the properties of the XML Transformer:
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [XML
Transformer] icon.
3. In General Settings, configure the XSL file to use, the processing method of the conversion
result file, and other settings.
• For the setting items on the [XML Transformer] tab, see page 784 "XML Transformer".
Metadata Converter
The Metadata Converter connector converts the values of the specified metadata item in a scanned
document. This connector can also be used to change the values of metadata items to different values
based on the rules specified in the replacement table.
287
For example, when the metadata contains corporate department numbers, those numbers can be
replaced with the corresponding department names.
• To use the Metadata Converter connector, create a replacement table in advance. For details
about creating replacement table, see page 345 "Configuring a Replacement Table".
• The Metadata Converter connector changes only the metadata. The details of the scanned
document are not changed.
The Metadata Converter connector supports all formats compatible with the RICOH Streamline NX
delivery function.
Metadata Converter Connector Processing Conditions
• When the target metadata value does not match the [Comparison Target String] configured in
the replacement table, the data is processed using the method selected in [Select Action when
Table Data does not Match].
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the Metadata
Converter connector icon.
3. In General Settings, configure the replacement table to use and other settings.
• For the setting items on the [Metadata Converter] tab, see page 785 "Metadata Converter".
Metadata Replacement
The Metadata Replacement connector validates a specified value in the metadata items of the scanned
document and changes a specific part of the value using a regular expression. For example, the
hyphens in a phone number can be deleted, and all uppercase in the metadata can be changed to
lowercase. Also, it can stop the workflow processing when the specified metadata item does not match
the specified value.
• A replacement table is not used for the Metadata Replacement connector.

• The Metadata Replacement connector changes only the metadata. The details of the scanned
document are not changed.
288

The Metadata Replacement connector supports all formats compatible with the RICOH Streamline
NX delivery function.
Metadata Replacement Connector processing conditions
When the specified metadata does not exist in the metadata of the document, the replacement
process is skipped, and the delivery flow continues. The process is recorded as being successful in
the job log, and the connector being skipped is recorded in the system log.
Use the following procedure to configure the properties of the Metadata Replacement connector.
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [Metadata
Replacement] connector icon.
3. In General Settings, configure the regular expression, metadata items to validate,
replacement string, and other settings.
• For the setting items on the [Metadata Replacement] tab, see page 786 "Metadata Replacement".
Usage examples of regular expressions
In addition to the regular expressions on page 369 "Regular Expressions", you can also use the
following variables.
Variable Content
$1, $2, ... Part that matches a group in a regular expression
$& Part that matches the entire regular expression
The following are setting examples of regular expressions used to confirm and replace the target values
of metadata items.
Example 1: Confirming whether or not a phone number in a document is valid
When a valid phone number has a structure of "(2 to 4 digits)-(2 to 4 digits)-(4 digits)", specify as
follows:
• [Regex]: \d{2,4}-\d{2,4}-\d{4}
• [Operations]: Select [Use Match Reference Function]
289
Example 2: Deleting hyphens from a phone number

To delete all hyphens (-) in a phone number with a structure of "(2 to 4 digits)-(2 to 4 digits)-(4
digits)", specify as follows:
• [Regex]: -
• [Operations]: Select [Use Match Reference Function]
• [Text to Replace]: (space)
• [Replace All]: Select the check box
The conversion result is as follows:
0123456789
Example 3: Changing a document name from the "yyyymmddhhmmss" format to the
"yyyymmdd" format
To delete part of the file name and keep only the date when the date and time the file was created
are used for the file name, specify as follows:
• [Regex]: (.{8{)(.*)
• [Operations]: Select [Use Text Replacement Function]
• [Text to Replace]: $1
20081112
Example 4: Extracting a specified part of the document name
To extract "2008" from the document name "extracted_20081110135026", specify as follows:
• [Regex]: (.*)(.{4})(.{10})
• Select [Ignore Upper/Lower Case Characters] and [Disregard Blank Space(s) and
Symbol(s)]
• [Operations]: Select [Use Text Replacement Function]
• [Text to Replace]: $2
2008
Image Correction
The Image Correction connector corrects images in a scanned document.
290
Server].
The following file formats are supported as input data for the Image Correction connector.
• JPEG
• PNG
• GIF
The following file formats are supported as output data for the Image Correction connector.
• JPEG
• PNG
• GIF
• Output data in TIFF-F format is not supported. When a TIFF-F file is input, it is output in TIFF
format.
Use the following procedure to configure the properties of the Image Correction connector.
291
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [Image
Correction] connector icon.
Barcode Separator/Index
The Barcode Separator/Index connector analyzes a barcode contained in a scanned document and
saves it as metadata. Also, it can divide the document into separate files starting with the page that
contains the same barcode.
Server].
The following file formats are supported as input data for the Barcode Separator/Index connector:
• TIFF
• TIFF-F
• DCX
• BMP
• JPEG
• PNG
• GIF
• A barcode contained in a PDF or other application data cannot be recognized. When data in
an unrecognizable format is input, an error occurs and the job is terminated regardless of the
[Error Handling] setting.
• When a file in an unsupported format is entered, error code 53260015 and the message
"Failed to create list of barcode properties information included in images" are recorded in
the system log.
Recognizable barcode types
The following barcode types are recognizable by the Barcode Separator/Index connector:
292
1D barcodes 2D barcodes
Code39 Standard ASCII PDF417

Code39 Extended ASCII DataMatrix
Code128 QR
EAN 8 / JAN 8
EAN 13 / JAN 13
Interleaved 2 of 5
Codabar (NW7)
GS1(EAN)-128
Code 2 of 5
• JAN 8 and JAN 13 are supported only when the log-in language is Japanese.
Barcode Separator/Index connector function
• This function scans and recognizes only the barcode on the first page in the first section of a
scanned document. Barcodes on the second page or later in the first section or on the pages
in the second section or later are not scanned. However, when [Continue Recognition Even
When 1st Page Has No Barcode] is enabled in [General Settings], barcodes on the second
page or later in the first section or on the pages in the second section or later are scanned.
• Barcodes in skewed images and barcodes that are reversed, at an angle, or at a right angle
can be detected and scanned.
• Obtained barcode data can be delimited based on a preset format.
• Data obtained by delimiting can be stored as custom metadata.
• The obtained metadata can be used for processing with another RICOH Streamline NX
connector.
• The tag name can be specified when the information is stored as metadata.
Dividing a Job for Processing
Normally, when you scan a multiple page document, all pages are handled as one job. The job
division function of the Barcode Separator/Index connector can be used to divide a multiple page
document and process it as multiple jobs.
When the job division function is used, each time the same barcode is scanned, the document is
divided into a separate file starting with the page that contains the barcode.
• Job Dividing Example
In this example, a nine-page document is scanned, and the job is divided by the same
barcode that is located at the specified position at the top right. There are three barcodes of
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the same value at the same specified location at the top right, and the nine-page document is
divided into three jobs starting on the page containing the specified barcode.
Documents to be Scanned
Document Images after Job Division
DSW609
Precautions on document orientation

The Barcode Separator/Index connector does not identify the top and bottom of the scanned
document. Be sure to place the document in the correct orientation. For details about placing the
document, see the user's guide of the device being used.
Depending on the orientation of the document, the position of the barcodes in the actual document
may not match the position and coordinates of the barcode in the data scanned as an image.
To perform barcode recognition, register the barcode information for each barcode on the
properties window of the Barcode Separator/Index connector. The registered settings are
displayed in the list on the barcode information management window.
Use the following procedure to configure the properties of the Barcode Separator/Index connector:
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [Barcode
Separator/Index] connector icon.
3. In [Barcode Configuration], click [Add].
To edit the registered information, click [Edit].
To delete registered information, select the information to delete, click [Delete], and select [Yes] on
the confirmation window that appears.
4. On the Properties window, register the barcode information.
When you use the job division function, the settings on the Properties window are used as the
barcode information for job division.
294
5. Click [OK].
• For details about the setting items, see page 787 "Barcode Separator/Index".
• Depending on the setting of [Continue Recognition Even When 1st Page Has No Barcode], the
value of LastResult_Barcode recorded in the metadata is as follows:
Barcode on the first page No barcode on the first

page
When the check box is selected Success Success
When the check box is cleared Success Error
Specifying barcode numbers
This section describes how to specify barcode numbers when [Barcode Number] is selected in [Selection
Method] on the Properties window.
• The top left corner of the scanned image is defined as coordinate (0,0).
• Determine the order by the coordinates of the upper left corner of each barcode.
• Compare the X coordinates, and order them starting with the smallest coordinate.
• When the X coordinate values are the same, order them starting with the smallest Y coordinate
value.
• Assign numbers, as shown below, according to the number of specified barcode types.
• When only one barcode type is specified
Assign numbers only for barcodes of the specified type.
• When multiple barcode types are specified
Assign numbers for barcodes of all specified types.
• When the barcode type is not specified
Assign numbers to all barcodes.
• Example of barcode number specification
The following figure shows an example of the number specification when four barcodes are
located on one page.
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DSW119
Measuring the barcode coordinates
This describes how to measure the coordinates when [Rectangular Area] is selected in [Selection
Method] on the Properties window.
• The top left corner of the scanned image is defined as coordinate (0,0).
• Measure the distance in the X and Y directions to the top left corner of the area for recognition.
• Measure the length of the area for recognition in the X and Y directions.
• Example of measuring the barcode coordinates
The following is an example of measuring when the top right barcode is the target for recognition
among the four barcodes on the document.
A = Distance measured in the X direction
B = Distance measured in the Y direction
C= Barcode for recognition
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DSW120
Measuring the barcode area coordinates
This section describes how to measure the coordinates when [Rectangular Area] is selected in [Selection
Method] on the Barcode Configuration window.
• The upper left corner of the scanned image is coordinate (0,0).
• Measure the distance in the X and Y directions to the upper left corner of the area for recognition.
• Measure the length of the area for recognition in the X and Y directions.
• Example of measuring the barcode coordinates
The following is an example of measuring when the second from the left barcode is the target for
recognition among the four barcodes on the document.
A = Distance measured in the X direction
B = Distance measured in the Y direction
C = Length measured in the X direction
D = Length measured in the Y direction
E = Area for recognition
F = Barcode for recognition
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• When there is only one complete barcode in the area, the barcode can be recognized.
• When the area is specified as shown below, only the complete barcode in the area on the
right can be recognized.
DSW122
• When the area is specified as shown below, because there is no complete barcode in the
area, no barcode is recognized.
DSW123
• When the area is specified as shown below, because more than one complete barcode is
contained in the area, no barcode is recognized.
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DSW124
Zone OCR
The Zone OCR connector recognizes the characters in a scanned document and extracts them as text.
Server].
• To use the Zone OCR connector, create and register a Zone OCR form in advance. For details
about creating a Zone OCR form, see page 349 "Configuring the Zone OCR Form".
• If there is a possibility that scanning cannot be performed properly, use the Image Correction
connector to perform top and bottom identification as needed.
The following file formats are supported as input data of the Zone OCR connector.
• TIFF
• TIFF-F
• BMP
• JPEG
• PNG
• GIF
Use the following procedure to configure the properties of the Zone OCR connector.
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the Zone OCR
connector icon.
3. In [General Features], select the registration form.
• For the setting items on the [Zone OCR] tab, see page 791 "Zone OCR".
299
PDF Stamper
The PDF Stamper connector creates a PDF file with the specified text or image embedded. The
stamp type can be selected from Bates Stamp, Image Stamp, Text Watermark, and Image Watermark.
Server].
• To use the PDF Stamper connector, a PDF stamp must be registered in advance. For details about
registering a PDF stamp, see page 356 "Registering a PDF Stamp".
The following table shows output image samples using each stamp type:
Bates Stamp Image Stamp

Prefix12345Suffix
[[[[[ [[[[[
[[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ ABC
Food
A text stamp with counter An image stamp
Text Watermark Image Watermark
[[[[[ [[[[[
PY
CO
IAL
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[
[[[[[[[[
[[ [[[
NT
F IDE
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[
[[[[[[[
[[[[[[
[ [[[[
[[[
[ [[[
N
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[
[[[[[[[
[[[[
[[
CO
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[
[[[[[
[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
[[[[[[[[[[[[[[[[[[ [[[[[[[[[[[[[[[[[[
A text stamp as a watermark An image stamp as a watermark

The following file formats are supported as input data in the PDF Stamper connector:
• TIFF
• BMP
300
• PDF
However, the following data is not supported:
• BMP version 5
• Encrypted PDF document
• A TIFF image that matches any of the following conditions:
• TIFF image with compression and multiple strips
• TIFF image with tiles
• TIFF image with more than 8 Bits per sample
• TIFF 5.0-style LZW codes
• TIFF image with extra samples
• TIFF image with photometric 6
• When an image that exceeds a vertical or horizontal size of 1250 mm is entered, an error
occurs, and processing of the image is canceled.
• If an encrypted PDF file is passed to this connector, the conversion process fails and an error
occurs.
• If a document in an unsupported format is passed to this connector, the process is skipped.
• If a PDF file is input via Monitor Folder connector, the version and additional functions of the
PDF file such as tagged PDF are deleted.
Supported Formats (Output Data)
The following file formats are supported as output data in the PDF Stamper connector.
• PDF (version 1.4)
Limitations
• Only single-byte characters can be used for Bates stamp and watermark text.
• The PDF Stamper to embed the same type of Bates stamp can be placed only once in a tree-
structured flow.
• To use the PDF Stamper for color documents, place the PDF Converter connector prior to the
PDF Stamper in the delivery flow.
• To convert multiple jobs into a multiple page document and use the PDF Stamper for the
document, place the Image Converter connector or PDF Converter connector prior to PDF
Stamper in the delivery flow.
• When an error occurs in a workflow that includes a PDF Stamper specifying Bates Stamp, the
counter number is as follows. The job is retried in any case:
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• Even if the PDF Stamper fails to embed the counter number, the counter number
increases when the counter can be updated on the Core Server. In this case the counter
number for the failed embedding attempt has a missing number.
• In all other cases, such as when the counter cannot be updated on the Core Server, the
counter number does not increase.
• The counter number to be added when Bates Stamp is selected is added in the order the jobs
are processed and not in the order the documents are read. Therefore, when the PDF Stamper
settings are shared with multiple workflows or devices, a serial number is added for jobs read
on the same device and jobs thereafter. To add serial numbers in the order jobs are read by a
device, configure the individual workflows with PDF Stamper configured for each device.
Use the following procedure to configure the properties of the PDF Stamper connector:
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [PDF
Stamper] connector icon.
3. In [PDF Stamper Settings], configure the stamp to use.
• For the setting items on the [PDF Stamper] tab, see page 792 "PDF Stamper".
Decision Point
Use the Decision Point connector to determine the job process to be performed in the workflow based on
preset rules.
The Decision Point connector supports all formats compatible with RICOH Streamline NX.
Convertible formats (Output data)
Use the following procedure to configure the properties of the Decision Point connector.
1. Navigate to the [Workflow Design] tab and [Delivery Flow] tab, and click the [Decision
Point] connector icon.
2. In [Rule Definition], configure the conditions under which the flow redirect rules are
applied.
For details about setting conditions, see page 209 "List of conditions".
302
3. The workflow will proceed with the upper flow when the condition is evaluated as "true",
and the lower flow when the condition is evaluated as "false".
• Up to two redirects can be configured for each Decision Point connector. If more than two redirects
are required, position multiple Decision Point connectors.
• At least one destination connector must be positioned at each redirect and the parameters are
specified for all destination connectors.
List of conditions
The following is a list of conditions that can be specified. Multiple conditions can be combined together.
When multiple conditions are set, configure [Match All], [Match Any], or [Match None].
The Decision Point connector uses for comparison purposes the metadata specific to the destination
connectors positioned prior to the Decision Point connector as well as the metadata specified for the
workflow.
For details about the metadata specific to destination connectors, see page 371 "Exposed Metadata of
Destination Connectors".
Metadata Type Comparison method Description
Number equals/less than/greater Number type metadata is compared to the specified

than value.
String equals/starts with/ends String type metadata is compared to the specified

with/contains/Regex string.
Date less than/greater than/ Date type metadata is compared to the specified date.
between
Time less than/greater than/ Time type metadata is compared to the specified time.
between
Boolean equals Boolean type metadata is compared using the check

box status (checked or unchecked). Being checked is
evaluated as "true", and being not checked is
evaluated as "false".
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Metadata Type Comparison method Description
Lit<String> equals/starts with/ends List<String> type metadata is compared to the

with/contains/Regex specified string. If at least one string matches, it is
evaluated as "true".
When using the custom metadata as the condition

1. Click [Customize Tag].
2. Specify the custom metadata, and then click [OK].
Item Description
Tag Name Enter the valid metadata tag manually For

details about the valid metadata, see
page 359 "Metadata".
Type Select the type of the metadata from the

drop-down list.
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Customizing the Settings on the Operation Screen of the Device
Customizing the Settings on the Operation

Screen of the Device
The delivery flow configured in the Management Console is executed after the user configures several
items other than one-touch scan on the operation screen of the device. Configure the setting items,
including the values displayed as the default values, the display positions, and whether to show or hide
the values, and customize the actual screen operated by the user at the time of delivery.
In addition to the destination connectors and process connectors positioned in the delivery flow, you can
also configure the [Scan Settings], [Scan Size] and [OCR Scanned PDF] windows.
Destination connectors
• All destination connectors
Process connectors
• PDF Converter
• PDF Converter (Enhanced)
• OCR
• Section Specify
• Section Splitter
• Barcode Separator/Index
On the [Workflow Design] tab, select and configure the [Destination] tab or [Process] tab to
display on the connector tab that you want to use for customizing the operation screen.
• You cannot customize the Shared Connectors screen.
Overview of the Settings Windows
This section describes an overview of the settings windows of the [Destination] and [Process] tabs and
also provides examples of the Send to Email connector window.
The settings windows of the [Destination] and [Process] tabs are divided into the following three panes.
Move the scroll bar on the right side of the window up or down or click [Main], [Options], [Hide] on the
left side to display the individual panes.
• General Features pane
• [Option Screen]
• [Hidden Items (Preset)] pane
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General Features pane

Configure the settings that are initially displayed when the Destination Connector or Process
Connector button is pressed on the operation screen of the device. Those include the major setting
items related to the connectors.
For example, you can configure the destination input and search settings on the General Features
pane for Send to Email.
• Display on the operation screen of the device (Smart Operation Panel)
• Display on the operation screen of the device (Standard Operation Panel)
306
[Option Screen]
Configure the settings displayed when the [Options] button is pressed on the operation screen of
the device. [Option Screen] is available only for the Send to Email and Send to Exchange
connectors.
307
[Hidden Items (Preset)] pane

The setting items of [Hidden Items (Preset)] pane are not displayed on the operation screen of the
device. Because the settings are used in the delivery flow, they must be set in advance.
Operating in the Settings Windows
This section describes the operations that are common to the settings windows for all connectors.
Changing the display positions of the setting items
You can change the position of a setting item for easier access.
Select the item whose position you want to change, and drag and drop it to a new position.
DSW647
308
Moving a setting item on the General Features pane to the [Option Screen]
You can move items whose settings are less frequently changed to the [Option Screen].
The moved setting items can be displayed by simply pressing [Options]. The changes to the setting can
then be made.
To move an item, select the item, and drag and drop on [Options] in the top left section of the window.
DSW648
The moved item is now displayed in the [Option Screen].
Hiding the setting items
To prevent changes from being made to the settings on the operation screen of the device, configure the
setting items in advance, and then move the items to [Hidden Items (Preset)] pane. The items moved to
the pane are not displayed on the configuration screen of the device, and the user can no longer
change those settings.
Configure the items in advance, and drag and drop the items on [Hide] in the top left section of the
window.
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DSW649
To show a hidden item, select the item, and drag and drop it on [Main] or [Options] in the top left
section of the window, and then use General Features pane or [Option Screen] to adjust the display
position.
• When hiding an item, be sure to first configure the value.

• If all items are hidden, the following are displayed on the operation screen of the device:
• Destination connectors
When the Smart Operation Panel is being used, the connector buttons are hidden.
When the Standard Operation Panel is being used, the connector buttons (e.g., Send to Email
on the Service Menu screen) are not available (grayed out).
• Process connectors
When the Smart Operation Panel is being used, the setting items of Scan Settings are grayed
out.
When the Standard Operation Panel is being used, [Scan Settings] is not available (grayed
out).
Configuring the default values
When the values of the setting items are specified on the General Features pane, [Option Screen], and
[Hidden Items (Preset)] pane, the values are displayed as the default values on the operation screen of
the device. The user can change the settings on the operation screen of the device.
310
Customizing the [Scan Settings]
The scan settings include the resolution, file format, and document side, and these parameters are
applied to a document when scanning. The [Scan Settings] tab is automatically added to all new
workflows.
• [Scan Settings] tab of the Management Console
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Restricting the settings
You can restrict the values that the user can select with [Scan Settings].
On the [Scan Settings] tab of the [Process] tab, right-click [Resolution], [File Format], or other setting
items, and click [Edit Display/Hide Properties] to display the selection window for the settings.
Select only the settings to be displayed on the configuration screen of the device, and click [OK].
• The setting items can be hidden on the screen. When the setting item is set to Hide, it is grayed out
on the Smart Operation Panel, and it is not displayed on the Standard Operation Panel.
• The only scan settings that can be used are the functions the target device supports. If the device
does not support the settings, the initial values of the device are applied.
• For details about the configuration items, see page 711 "Scan Settings".
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Customizing [Scan Size]
Use [Scan Size] to configure Auto Detect, Mixed Original Size, or any of the document sizes. The [Scan
Size] tab is automatically added to all new workflows.
• [Scan Size] tab on the Management Console
313
Configuring custom sizes
To configure a custom scan size, double-click the [Scan Size], [Scan Settings] or [OCR Scanned PDF]
tab.
The value specified for [Custom Size] [1] or [Custom Size] [2] is displayed in Default Scan Size.
For [Scan Length] and [Scan Width], see the following table.
Scan direction of When document direction is When document direction is landscape

automatic document portrait
feeder (ADF)
direction
2
2
1
DSW126
1. Scan length
DSW125
2. Scan width
1. Scan length
2. Scan width
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Scan direction of When document direction is When document direction is landscape

automatic document portrait
feeder (ADF)
direction
2
2
1
DSW126
1. Scan width
DSW125
2. Scan length
1. Scan width
2. Scan length
The starting point of the custom paper varies depending on the scanning method. See the following
table for details:
Scan type Starting point
When using the exposure glass

Top right of the document
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Scan type Starting point
When using the ADF to adjust both the scan

length and width
R
Center of the document landscape direction (The
document landscape direction is perpendicular to
the scan direction.)
When using the ADF to adjust either the scan

length or width
R
Top left of the document
Restricting the settings
The scan sizes that the user can select can be restricted according to the functions of the target device.
On the [Scan Size] tab of the [Process] tab, right-click a scan size setting and select [Edit Display/Hide
Properties] to display the scan size properties window.
316
Select the check boxes for the scan size settings to be displayed on the configuration screen of the
device, and click [OK].
• [Scan Size] can be hidden on the screen. When this item is set to Hide, the [Scan Size] tab is not
displayed on the Standard Operation Panel, and [Scan Size] on the [Scan Settings] window is
grayed out on the Smart Operation Panel. The user cannot change the values of the scan settings
that are configured in advance by the administrator in the Management Console.
• The only scan sizes that can be used are the sizes the target device supports. If the device does not
support the setting, the Scan Size window is displayed with Auto Detect selected. If the device does
not support Auto Detect, A4 Landscape is selected.
• For details about the setting items, see page 715 "Scan Size".
Customizing the [OCR Scanned PDF] Settings
Configure [OCR Language] and [Blank Page Sensitivity] under [OCR Scanned PDF]. The [OCR
Scanned PDF] tab is automatically added to every new workflow.
Restricting the setting values
You can restrict the values that the user can select with [Scan Settings].
On the [OCR Scanned PDF] tab of the [Process] tab, right-click [Remove Blank Pages], [OCR
Language], or other setting items, and then click [Edit Display/Hide Properties] to display the selection
dialog box for the settings.
317
Select the check boxes for the values to be displayed on the configuration screen of the device, and
click [OK].
• You can hide [OCR Scanned PDF] on the screen. When this item is set to Hide, the [OCR Scanned
PDF] tab is not displayed on the Standard Operation Panel, and [OCR Scanned PDF] on the [Scan
Settings] window is grayed out on the Smart Operation Panel.
• The setting items on the [OCR Scanned PDF] become valid only when the device is installed with
the OCR dictionary.
• For details about the configuration items, see page 716 "OCR Scanned PDF".
318
Configuring Items in Metadata

The metadata in a document to be delivered can contain the following metadata items: basic metadata
items that are defined by the system automatically and custom metadata items that are configured by the
administrator.
Configure the custom metadata items on the [Metadata] tab of [Workflow Design] tab.
Using the [Metadata] Tab
Use the Metadata tab screen to configure the custom metadata items that you want to add to the
document to be sent using the currently configured workflow.
The following items can be specified for each metadata item:
• Display Position
The items are displayed in the same order on the operation screen of the device and mobile device
as the order displayed in the Management Console. You can change the display order by
dragging and dropping items.
• Display/Hide
You can specify whether or not to display a metadata item on the screen of the device or mobile
app. To hide a metadata item, specify a setting value for the item. The specified setting value is
used as the preset value, and the user cannot change the value of a hidden item from the device or
mobile device.
• Default Value
Values specified on the [Metadata] tab appear as default values on the operation screen and
mobile device. The user can change these values as necessary.
Understanding the [Metadata] tab layout
The following shows the layout of the [Metadata] tab and describes the functions.
319
1. Input element list edit screen

Select an input element such as a text box or drop-down menu from the list according to the specified method
of the metadata item, and add the element to the layout screen. You can also delete and specify whether to
display or hide the input element that has been added to the metadata entry screen.
2. Metadata entry screen
Drag and drop the input element selected in the input element list on the metadata entry screen to edit the
layout of the screen to be displayed on the operation screen of the device.
3. General Settings
Configure the properties of the input element arranged on the metadata entry screen. Specify the display
name, metadata to be configured, selection items to be displayed, and other settings.
Editing the metadata entry screen
Use the following procedure to edit the metadata entry screen:
1. From the list, select an input element according to the method for specifying the metadata
item to be added.
You can select from the following input elements:
• (Label)
You can add a preset text such as a message or description to the metadata screen.
• (InputText)
You can add a metadata item in string format.
• (NumberStepper)
You can add a metadata item in integral number format.
• (DateField)
You can add a metadata item in date format.
• (Drop-down menu)
You can add a drop-down menu that has values in a CSV or SQL file or values manually
entered as selection items. For details about configuring a drop-down menu, see page 321
"Configuring a drop-down list".
320
• (Check box)
You can add a metadata item in the form of a check box.
2. To require entry of a metadata item specified in the positioned input element, select [Yes]
in [Required Entry Item] on the [General Settings] screen.
3. In [General Settings] and [Dropdown ListBox], specify the other properties.
• When [Yes] is selected for [Auto Reset], all metadata items resume their default values when
scanning is complete. However, the metadata items are not reset when:
• delivering from a smart device;
• scanning has failed.
• For the setting items in the properties of the input elements, see "[Metadata] Tab", page 611
"Workflow Design".
• The number of characters that can be displayed on the device's operation panel may be fewer
than what can be entered in the fields on the [Metadata] entry screen of the Management Console.
In this case, the characters that cannot be displayed are omitted and "…" is displayed instead.
• When using the Standard Operation Panel, you can display up to seven input elements per screen
on the operation screen of the device. A separator is automatically added as necessary in the
Management Console.
• Up to 50 input elements can be displayed on the metadata screen of the device. Of these 50 input
elements, only 21 can be placed on the General Features screen (seven input elements per screen
on three screens).
Configuring a drop-down list
Use the following procedure to configure a drop-down list:

When [Query Type] is set to [CSV Search]
• Enter the UNC path in [Refer to] to specify a CSV file. The system supports files with the ".csv"
and ".CSV" extensions.
• You cannot use a local file path for a workflow when the [Job Processing Location] is set to
[On Device].
321
• Entering a [User Name] and [Password] is optional. When you have not entered these items,
the system uses the service account on the Delegation Server to access the CSV file.
• When you have not entered the domain, the system uses the domain of the profile selected in
[Authentication Profile]. When you have not specified [Authentication Profile], the system does
not use the domain.
• You can specify a domain name in [User Name] by using the following formats:
- DomainName/UserName
- UserName@DomainName
If you specify a domain name in [User Name], the domain name specified in [Domain] is
ignored.
• "\" and "@" cannot be used for a user name or a domain name.
• The system supports both NTLMv2 and Kerberos as the authentication method. To use
Kerberos Authentication, specify the profile to be used in [Authentication Profile]. When the
[Enable enhanced SMB protocol] check box is selected, [Authentication Profile] cannot be
specified. In this case, Kerberos authentication is always used when Kerberos authentication is
enabled. Otherwise, NTLM authentications used.
• When the [Enable enhanced SMB protocol] check box is selected, CSV search is executed
using the SMB3.0 protocol. When it is cleared, the SMB1.0 protocol is used.
• When a workflow configured using RICOH Streamline NX v3.0.2 or older version is
imported, the [Enable enhanced SMB protocol] check box is cleared.
• Click [Test] to check that the settings have been configured correctly. An error message is
displayed if the specified CSV file cannot be accessed.
When [Query Type] is set to [SQL Search]
• You can select [SQL Search] only in a metadata item of a workflow when the [Location]
setting is set to [Server].
• The database connector configured in advance in [Metadata Database Connection] is
displayed in [Connection Name]. For details about the settings of [Metadata Database
Connection], see page 344 "Configuring the Metadata Database Connection".
• Click [Browse] to select the SQL file to be used, and then upload the file. The system supports
files with the ".sql" extension.
322
• Click [Test] to check that the settings have been configured correctly. An error message is
displayed if the database cannot be accessed or the SQL statement is invalid.
• When setting a query string, specify input elements of the same data type for comparison. An
error will occur due to a comparison failure if you specify input elements of data types that do
not match.
You can define the metadata items for the following input elements and data types:
Input element Data type Description
InputText char, nchar, varchar, nvarchar Enter manually
DateField date Select from a calendar or

enter manually
NumberStepper int, bigint Enter manually or select

from a list
Dropdown ListBox char, nchar, varchar, nvarchar Enter manually (when

editable) or select from a
list
Checkbox boolean Select or clear a check

box
About Metadata Interdependence

You can use the metadata interdependence function to narrow down the selection items for custom
metadata dynamically according to the value specified in another field. To use the
interdependence function, use [ ] to enter the tag name of the metadata item to be referenced in the
SQL statement that is assigned to the target drop-down list.
Example:
SELECT DISTINCT NAME FROM MEMBER WHERE MEMBER.DEPT = [DEPARTMENT]
When the SQL statement shown above is assigned to the field whose tag name is MEMBER, you
must specify the value to be inserted to [DEPARTMENT] of the SQL statement in the field whose tag
name is DEPARTMENT. An error occurs if the MEMBER field is specified without specifying a value
in the DEPARTMENT field.
You can define the interdependence of metadata items for the following input elements and data
types:
InputText String Enter manually
DateField Date Select from a calendar or enter manually
323
NumberStepper LONG type Enter manually or select from a list
Dropdown ListBox String Enter manually (when editable) or select from a list
Checkbox Boolean Select or clear a check box
• Do not use a SQL identifier or reserved word, or the column name contained in a SQLDB
instance as the metadata tag name entered in a SQL statement. Otherwise, a malfunction will
occur in SQL search.
• Do not use [ or ] in a SQL statement except when describing a tag name of a metadata item.
• Do not reference a tag name of a metadata item that is not defined on the Metadata tab.
Otherwise, an execution error will occur.
• The SQL statement specified in a .sql file only allows a SELECT statement.
• A value is not displayed on the drop-down menu if the query returns NULL.
• The value in the leading column is displayed on the drop-down menu if the query returns
values in multiple columns.
When [Query Type] is set to [Manual Entry]
• Enter a value directly in [Option].
• Press the Enter key to start a new line, and then enter the next value.
• You can add up to 50 values.
Changing the display order of input elements
Input elements will appear on the operation screen of the device in the order specified on the metadata
entry screen.
Use the following procedure to change the display order:
324
1. Select the input element to be moved, and then drag and drop the item to the desired
position.
DSW650
Hiding an input element
You can configure an input element to be hidden on the operation screen of the device. This functionality
is useful when you want to add certain metadata in every document that does not need to be specified
by the user. Configure the value for the input element to be hidden in advance.
1. On the metadata entry screen, configure the preset values for the input element to be
hidden.
2. Select the display name of the input element to be hidden, and then drag and drop the
item to the hidden item (preset) field or .
• To display a hidden entry element, select the display name of the input element, and then drag and
drop the item to .
Deleting an input element
Use the following procedure to delete an input element:
1. Select the display name of the input element to be deleted, and then drag and drop the
item to (Trash).
325
Configuring the Notification Function

Specify when and where to send notifications and the metadata to be included in notifications.
1. On the [Workflow Design] tab, click [Notification] tab.

2. Select the [Enable Notification] check box.
To disable the notification function, clear the check box.
3. In [Notification Settings], specify the trigger for sending notification, destination,
language to use in the notification e-mail, and e-mail server.
4. In [Add/Delete Metadata Field], use the following procedure to add the metadata
elements to be included in the notification.
1. In [Add/Delete Metadata Field], click [Add].
The [Metadata Fields] window is displayed.
2. Select the category of the metadata tag from the [Category] drop-down list.
3. In [Metadata List], select the metadata element to add, and click . To remove an
element, select the metadata element in [Selected Metadata List], and click .
4. Repeat Steps 1 and 3 to add more metadata elements as necessary.
5. Click [OK].
• For the setting items on the [Notifications] tab, see page 611 "Workflow Design".
• The value of metadata used in notification e-mails will be the last updated value of the last
executed process in the workflow when latestContentSize, latestDocType, etc. metadata types are
selected.
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Configuring Other Settings
Configuring Other Settings

Specify the default document name that appears when scanning a document, the items displayed on the
[Scan Settings] window, and whether or not to display the preview window.
1. Click the [Other Settings] tab on the [Workflow Design] tab.

2. Specify the default document name, the items displayed on the [Scan Settings] window,
and the preview screen display setting.
• For the setting items on the [Other Settings] tab, see page 611 "Workflow Design".
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Creating a Shared Connector

Although a destination connector or process connector can be configured each time it is added to the
delivery workflow, those connectors can be configured as the shared connectors at the system level and
used as the shared settings to simplify the configuration process of a workflow.
When a destination connector or process connector is added to the delivery workflow, the administrator
can select and add either a local connector that is not preset or a shared connector.
Creating a New Shared Connector
• To create a new shared connector based on an existing shared connector, see page 329 "Editing
a Shared Connector".
1. Click the following items in the navigation tree to open the [Shared Connector] tab.
[Workflow] [Shared Connector]
2. Click (Add).
3. Enter the shared connector name in [Shared Connector Name].
4. Enter the shared connector description in [Description].
5. Select the category of the connector from the [Connector Category] drop-down list.
6. Select the job processing location from the [Location] drop-down list.
7. Select the type of the connector from the [Connector Type] drop-down list.
8. Click [OK].
9. On the [Settings] tab, configure the properties according to the type of the selected
shared connector.
For details about configuring the properties of the destination connector, see page 250
"Configuring the Properties of the Destination Connector".
For details about configuring the properties of the process connector, see page 271 "Configuring
the Properties of a Process Connector".
10. On the [Preset] tab, configure the setting items, layout, and display method according to
the type of the selected connector.
For details about configuring the settings, see page 305 "Customizing the Settings on the
Operation Screen of the Device".
11. Click (Save).
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Creating a Shared Connector
• For details about the setting items on each tab, see page 610 "Shared Connector Settings".
Editing a Shared Connector
You can edit the properties of the existing shared connectors, or create a new one based on the existing
one.
2. Select the shared connector to edit.

3. Change the settings.
For details about configuring the settings, see page 328 "Creating a New Shared Connector".
4. Click (Save).
• You cannot change the category or type of the connector on the [General] tab.
Deleting a Shared Connector
2. Select the shared connector to delete, and click (Delete).

• You cannot delete a shared connector being used in a workflow. Use the [Workflow] tab to view
the workflows that are using the connector.
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Configuring Device Applications

Device Applications can also be added to a workflow profile group. To add a Device Applications, the
application must be configured in [Device Application] in advance.
• When the Smart Operation Panel is being used, the Device Applications are always displayed on
the home screen of the device.
• The available Device Applications vary depending on the model of the device.
Adding Device Applications
1. Click the following items in the navigation tree to open the [Device Application] tab.
[Workflows] [Device Application]
2. Click (Add).
To create a new Device Applications based on an existing Device Applications, select the
application to be copied, click (Copy). Then select the copied application in the application list.
3. On the [General] tab, configure the Device Applications properties.
4. Click (Save) on the application list.
• For details about the setting items on each tab, see page 620 "Device Applications".
Editing Device Applications
1. Click the following items in the navigation tree to open the [Device Applications] tab.
[Workflows] [Device Applications]
2. Select the Device Applications to edit.

3. On the [General] tab, change the settings.
For details about changing the settings, see page 330 "Adding Device Applications".
4. Click (Save) in the application list.
• You cannot change [Application Type].
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Configuring Device Applications
Deleting Device Applications
1. Click the following items in the navigation tree to open the [Device Application] tab.
[Workflows] [Device Application]
2. Select the application to delete, and click (Delete).

• You cannot delete a Device Applications being used in a profile. You can use the [Profile] tab to
view the profile using the application.
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Configuring a Workflow Profile

To use the RICOH Streamline NX delivery function, configure a workflow profile that combines a
workflow created in advance and Device Applications. By syncing the workflow profile settings with a
device or Delegation Server at the date and time specified in the profile task, you can use the workflow
profile with a device or mobile device. Syncing can also be immediately performed.
Configuring a Workflow Profile by Input Source
The procedure for configuring a workflow profile varies depending on the input source of the document
to be delivered in the workflow.
• Creating a profile for a workflow that delivers documents scanned on a device with Device
Application installed or received fax documents:
See page 332 "Configuring a workflow profile associated with a device".
• Creating a profile for a workflow that delivers files sent from a mobile device with the RICOH
Streamline NX mobile app installed:
See page 393 "Configuring a Workflow Profile Associated with a Mobile Device".
• Creating a profile for a workflow that imports and delivers documents saved to a specified folder
(Monitor Folder) on a Delegation Server or a shared folder on the network:
See page 334 "Configuring a workflow profile associated with a monitor folder".
• This section describes how to configure a new workflow profile. To configure a new profile based
on a configured workflow profile, see page 339 "Changing a Workflow Profile".
Configuring a workflow profile associated with a device
1. Click the following items in the navigation tree to open the [Profile Configuration] tab.
[Workflow] [Workflow Profile] [Profile Configuration]
2. Click (Add).
The [Create Workflow Profile] window is displayed.
3. In [Profile Name], enter the name of the workflow profile.
4. In [Description], enter the description of the workflow profile.
5. In [Input Source], select [MFP].
6. Click [OK].
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7. On the [General] tab, configure the profile properties.

For setting items, see page 621 "Profile Configuration", "When [General] tab - Input Source is set
to [MFP]".
8. On the [Workflows] tab, click (Add Group) under [Capture Workflows].
To add a Device Applications or workflow to a created group, proceed to Step 12.
9. On the [Group Properties] window, enter a group name.
10. In [Display], select [Yes] or [No].
When [No] is selected, the group is not displayed on the operation screen of the device. When
using a workflow within a group for automatic transfer that does not require the user to configure
the parameters (such as fax reception transfer), select [No].
11. Click [OK].
12. From the group tree, select the group to which to add a workflow, and click (Add a
workflow/application).
13. On the [Add a workflow/application] window, click the [Workflows] or [Device
Applications] tab.
14. Select the workflow or Device Applications to add, and click [OK].
You can select from created workflows or Device Applications configured [Device Applications]
under [Workflow].
For details about creating workflows, see page 237 "Creating a Workflow".
For details about configuring Device Applications, see page 330 "Configuring Device
Applications".
When adding a text box to a group, click , enter the text, and click [OK].
15. From the group tree, select the Device Applications or workflow added to the group, and
from the properties displayed on the right side, select [Small], [Medium], [Large], or
[Extra Large] for the display size of the buttons of the Device Applications or workflow on
the operation screen of the device.
16. To configure the fax reception document delivery function in the profile, click [Fax
Workflow].
For details about delivering received fax documents, see page 342 "Delivering a Received Fax
Document".
17. Select the [Use Fax] check box.
18. From the [Fax Workflow] drop-down list, select the workflow to use for delivering the
received fax.
You can only select the workflow for one-touch scanning.
19. Select all fax spots to monitor.
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20. On the [Preview] tab, you can preview the workflow buttons on the operation screen of a
device.
22. Configure a profile task to associate the profile with a device or device group and to sync
the settings.
Proceed to page 340 "Configuring a Profile Task".
• For the setting items on the [Workflows] tab and the details of the [Preview] tab, see page 621
"Profile Configuration", "When [Workflow] tab - Input Source is set to [MFP]", and "Only when
[Preview] tab - Input Source is set to [MFP]".
Group tree
• Newly added groups are added to the bottom of the group tree.
• Selecting a group on the tree displays the group properties on the right side. You can specify
the group name and whether to show or hide the group.
• To delete a group or a workflow or Device Applications in a group, select the item to be
deleted, and click (Delete). When a group is deleted, the workflows and Device
Applications in that group are also deleted.
• The order of workflows or Device Applications in a group can be changed by dragging and
dropping, and they can be moved to a different group. The buttons of the workflows and
Device Applications are displayed on the operation screen of the device with the same order
as in the group tree.
Configuring a workflow profile associated with a monitor folder
When Scan & Capture Input Connector is used, the folder specified on a Delegation Server or on a
network is monitored, and when a file is stored in the folder, the file is automatically imported and
delivered in accordance with the specified workflow. The workflow profile in which the monitor folder is
specified as the input source can be configured only when Scan & Capture Input Connector is enabled.
1. Perform Steps 1 to 4 of page 332 "Configuring a workflow profile associated with a

device".
2. Select [Hot Folder] for [Input Source].
3. Click [OK].
5. On the [Workflows] tab, click (Add).
The [Workflow Settings] window is displayed.
6. In [General Settings], specify the folder to monitor, the workflow to use to deliver
documents in the folder, and other settings.
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7. In [Metadata Settings], configure the metadata mapping function.

8. Click [OK].
9. Click (Save) on the profile list.
10. Configure a profile task to associate the profile with a Delegation Server and to sync the
settings.
Proceed to page 340 "Configuring a Profile Task".
• For the setting items of each tab, see page 621 "Profile Configuration", "When [General] tab-
Input Source is set to [Hot Folder]", and "When [Workflow] tab-Input Source is set to [Hot Folder]".
• When both of the Delegation Server and the computer or server on which the monitor folder exists
are running on Windows 8 or later or Windows Server 2012 or later, SMB3.0 is used to connect
to the folder.
Import file conditions
• The following files can be imported. Files that do not meet the conditions are stored in the
error save folder without being imported.
• Files with a bmp, gif, jpeg, jpg, pdf, png, tif, or tiff extension
• Files with a name of 74 half-width characters or less
• Files whose size is 200 MB or smaller
• Hidden files can also be imported.
• Read-only files cannot be imported.
• Depending on the communication status with the delivery destination, file distribution may
result in an error.
• A file cannot be imported when the text encoding of the file name does not match the system
language of the RICOH Streamline NX server.
Imported file metadata
You can configure the metadata in files imported with Scan & Capture Input Connector and
distributed. The metadata for Scan & Capture Input Connector is as follows. For details about the
other metadata, see page 359 "Metadata".
Element name (ID) Description
sourceTimeZone This element is always left blank in Scan & Capture Input
Connector.
contentType This element is always left blank in Scan & Capture Input
Connector.
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Element name (ID) Description
application Indicates the job queue type.

In Scan & Capture Input Connector, the "hotfolder" is specified.
The specified "hotfolder" is displayed in the job log type column.
userName This element is always left blank in Scan & Capture Input
Connector.
docType This element displays the file extension.
devicename The display name of the monitor folder is specified.

This element is displayed in the format "devicename [machineID]"
in the device name field of the job log.
The device name is specified in this element when device input is
specified.
machineId This element is always left blank in Scan & Capture Input
Connector.
Importing multiple files

• When Enable import of multiple files is selected, multiple files in the subfolder under the
monitor folder are imported as one job.
• All files in the subfolder are deleted after being processed or saved.
• The control file that initiates the completion of file transfer must reside in the subfolder. Files in
a subfolder without the control file cannot be imported. Be sure that the control file is the last
file in the subfolder.
Monitor schedule
• When started, RICOH Streamline NX starts checking each monitor folder registered in monitor
settings. When multiple monitor folders are configured, the folders are circulated in order,
starting at the top of the list. After circulation is completed one time, the circulation pauses for
one minute, and then starts again. When there is a file in the monitor folder or a subfolder of
the monitor folder, the file is imported according to the monitor settings. The imported file is
delivered according to the settings of the workflow selected with the delivery settings of the
Monitor Folder Setting Tool.
• When there are multiple files directly under the monitor folder, the files are individually
imported per job starting with the files updated last. When there are multiple files in a
subfolder, all files are imported as one job.
• When a new file is added to the monitor folder after file importing has started, the file is
imported in the next circulation.
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• When the settings are changed with the Management Console, the changes are applied once
importing of the file in the folder being monitored is completed.
Conditions for the Monitor Folder, Error Save Folder, and Store Folder that can be configured
You can specify a folder on a Delegation Server or a shared folder on the network as the monitor
folder.
• Although there is no limit on the number of monitor folders that can be registered, it is
recommended to keep the number to 50 or less for optimal performance.
• When specifying a folder on a Delegation Server as the monitor folder, the user who started
the Windows Service "RICOH SLNX Delegation Server Service" should have all of the
privileges required to read, write in, and delete the folder. When specifying a shared folder
on the network as the monitor folder, the user specified in [General Settings] should have all
of the privileges required to read, write in, and delete the folder.
• The maximum length of the path specifying the folder is 128 characters.
• A folder with a name ending in ".tmp" cannot be specified.
• A folder with a name ending in "." cannot be specified.
• A path containing the following characters cannot be specified: ~ " # % & * : < > ? { | }.
• A hidden folder can be specified.
• A folder with files saved directly under that folder cannot be specified as the monitor folder. A
folder containing an empty folder can be specified as the monitor folder.
• A monitor folder that is specified in other monitor settings, an error save folder, or store folder
that is specified in the same or other monitor settings cannot be specified as a new monitor
folder.
• A monitor folder that is specified in the same or other monitor settings cannot be specified as
the error save folder or store folder.
Precautions when using Scan & Capture Input Connector
• When a file is moved to an error save folder or store folder and a file with the same name
exists in the destination folder, a suffix is added to the file name as shown below.
Example: xxxxx(1).tif, xxxxx(2).tif
The maximum value of the suffix is 9999. An error occurs when the maximum value is
exceeded.
• When the file is imported, a folder with the name "HF.tmp" is created in the monitor folder,
and that folder remains and is not deleted even after the import process is completed.
• The file moved to the error save folder or store folder is not automatically deleted. Delete the
file manually as necessary.
• When the file is imported, it is not checked whether the file is a system file. Be careful not to
specify a folder that may contain a system file.
• A file input via the Monitor Folder is recorded as a color file in the report, regardless of
whether the file is actually in black and white or color.
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Metadata mapping function

• The metadata mapping function allows you to hold the metadata of the documents scanned
using a third party device and input via a monitor folder.
• In the [Metadata Settings] screen of the [Workflow] tab, you can map the index fields in the
specified index file with the metadata generated in RICOH Streamline NX workflows.
• Specify the index files in XML or CSV format.
• Specify the index file name using regular expression. Make sure that no BOM is included in
the index file.
• When an index file in XML format is to be used in metadata mapping, you need to import the
XML schema of the index file. The file extension for the XML schema must be ".xsd". If an index
file which does not follow the schema is received during job processing, the document will be
processed without mapping the metadata.
XML Schema example:
<?xml version="1.0" encoding="utf-8"?>
<xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema"
targetNamespace="http://www.w3schools.com"
xmlns="http://www.w3schools.com"
elementFormDefault="qualified">
<xs:element name="root" >
<xs:complexType >
<xs:sequence>
<xs:element name="Username" type="xs:string" />
<xs:element name="LoginID" type="xs:string" />
<xs:element name="DepartmentCode" type="xs:string" />
<xs:element name="OrderDate" type="xs:date" />
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:schema>
Sample of an index file in XML format based on the above Schema:
<?xml version="1.0"?>
<root xmlns="http://www.w3schools.com"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://www.w3schools.com Control.xsd">
<Username>Test User</Username>
<LoginID>testUser</LoginID>
<DepartmentCode>1234</DepartmentCode>
<OrderDate>2013-12-11</OrderDate>
</root>
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• When an index file in CSV format is to be used in metadata mapping, you need to import the
schema file which defines all keys. Use a comma to separate the metadata key and value. All
values are handled as string type.
Schema file example:
Username, LoginID, DepartmentCode, OrderDate
Sample of an index file in CSV format based on the above Schema:
Username, LoginID, DepartmentCode, OrderDate
Test User, testUser, 1234, 2013-12-11
Changing a Workflow Profile
A configured workflow profile can be changed, and a new profile can be configured based on a
configured workflow profile.
Each time a workflow profile is changed, the version of the profile displayed in the profile list increases
by one. Only the latest version is displayed in the profile list.
• Only one workflow profile that is associated with a mobile device can be configured on any one
system. Therefore, it not possible to copy an existing workflow profile that is associated with a
mobile device.
2. Select the profile you want to change from the profile list.
To configure a new workflow profile based on an existing profile, select the profile to copy from
the profile list, click (Copy), and select the profile to edit.
3. Change the profile settings in the profile edit area.
You cannot change the [Input Source] setting on the [General] tab.
When you copy a profile, it is created as a new profile, and therefore, the Associated [Devices/
Groups] tab and [Associated Servers] tab are blank.
For the procedure to modify profile properties, see Steps described in page 332 "Configuring a
Workflow Profile by Input Source".
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Deleting a Workflow Profile
2. Select the profile to delete from the profile list, and click (Delete).
• The settings on a device with a synced profile are not changed even after the workflow profile is
deleted.
Configuring a Profile Task
The schedule for syncing a configured workflow profile with a device or Delegation Server can be
configured.
Creating a new profile task
Use the following procedure to configure a profile task:
1. Click the following items in the navigation tree to open the [Profile Tasks] tab.
[Workflow] [Workflow Profile] [Profile Tasks]
2. Select the profile with the task to be configured from the profile list.
3. For a profile associated with a device, click the [Target Devices/Groups] tab, and for a
profile associated with a Monitor Folder, click the [Target Servers] tab.
4. When the input source is MFP or Hot Folder, add target devices or device groups, or
target servers.
Adding a device
1. On the [Target Devices/Groups] tab, click (Add Devices).
2. Select the device to add, and click .
To add all devices, select the [All Devices] check box.
3. To add additional devices, repeat Step 2.
4. Click [OK].
Adding a device group
1. On the [Target Devices/Groups] tab, click (Add Group).
2. Select a device category and the group to add, and click .
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Add to one profile only those groups that belong to the same device category.
To add all device groups under the same device category, select the [All Devices] check
box.
3. To add additional groups, repeat Step 2.
4. Click [OK].
Adding a server
1. On the [Target Servers] tab, click (Add Delegation Server).
2. Select the server to add, and click .
If the servers are divided into groups, select a server group, and then select the server to
add. You cannot add a server group itself.
When the monitor folder is a local folder on a Delegation Server, select the [All Servers]
check box to enable adding of all servers.
When the monitor folder contains a shared folder, only one server can be added.
3. Click [OK].
5. On the [Schedule] tab, clear the [Disable Schedule] check box.
6. Specify the date and time to sync the profile with the device and server in [Start Date] and
[Start Time].
You can also click the calendar icon to select the date on a calendar for [Start Date].
The time of the local time zone of the Core Server is used.
When syncing with a device or server in a different time zone, consider the time difference for
specifying the date and time.
7. To send an email notification of a task execution, select the [Enable Task Completion
Notification] on the [Notification] tab.
8. Select [Input Email Address Manually] or [Select Destination].
9. When [Input Email Address Manually] is selected, enter the email address of the recipient.
When [Select Destination] is selected, select the destination from the drop-down list.
10. When [Input Email Address Manually] is selected, select the language for the notification
from the drop-down list.
11. Click (Save).
Immediately running a task
A profile can be immediately synced with a device or device group without having to wait for the profile
task execution time.
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1. Click the following items in the navigation tree to open the [Profile Tasks] tab.
[Workflow] [Workflow Profile] [Profile Tasks]
2. Select the profile to be immediately synced from the task list, and click (Run
Immediately).
The profile syncs immediately with the device or device group.
Changing a profile task
1. Click the following items in the navigation tree to open the [Profile Task] tab.
[Workflow] [Workflow Profile] [Profile Task]
2. Select the profile to change from the task list, and change the settings.
For details about the procedure for changing the settings, see page 340 "Creating a new profile
task".
Delivering a Received Fax Document
To use the received fax document delivery function, configure a workflow profile that is configured with
a workflow for delivering received fax in the Management Console. Also, set Reception Settings for fax
documents on the device to [Store]. Received fax documents are stored in the document box on the
device, and then forwarded to the Delegation Server for delivery. For details about the settings, see the
User's Guide of the device.
Documents are automatically deleted from the document server after successful delivery.
• If an error occurs after a fax document is transferred to the server, the job is treated as an error job.
When the fax document cannot be transferred to the server, it is stored in the document box and is
not deleted. If error jobs are continually stored, the hard drive will become full, and received
documents will be output on paper.
• When a received fax document cannot be delivered, check if it is stored in the document box. If
there is no document in the document server, turn off and then on the main power of the device.
• Depending on the device settings, documents stored in the document box may be automatically
deleted after a fixed period has elapsed. Be sure to check the document box for documents
regularly. Some documents that have not been delivered may remain in the document server.
• You can perform printing on the device while storing documents even when Reception File Settings
is set to [Store]. For details about the settings, see the User's Guide of the device.
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• Received fax documents can be held on the Delegation Server for a specified period after their
delivery is complete. For details on the settings, see [Overwrite Backed Up Fax Jobs] under
"[Capture] tab", page 652 "Server Group".
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Configuring Necessary Settings for Using

Certain Connectors
This section describes how to configure the metadata database connection, replacement table, and
Zone OCR form. The procedure to add a PDF stamp is also described. The settings apply to all
connectors being used in the workflows.
Configuring the Metadata Database Connection
The values of the metadata elements can be directly entered, imported as a CSV file, or obtained from a
database table. To enable the user to select the values of the metadata elements obtained from a
database table on the metadata tab when creating a workflow, configure the Metadata Database
Connection.
Adding a database connection
1. Click the following items in the navigation tree to open the [Metadata Database
Connection] tab.
[Workflow] [General] [Metadata Database Connection]
2. Click (Add) in the connector list.

To create a new connector based on an existing connector, select the connector to copy, click
(Copy), and select the connector to edit.
3. On the [General] tab, specify the connection name, the database server's address, etc.,
for the Metadata Database Connection.
4. Click [Test].
5. On the [Select Server] window, select the Delegation Server to use to test the connector.
6. Click [Run].
7. When a message is displayed indicating that the connector test was successful, click [OK].
If an error message is displayed, click [OK], check the settings, and test the connector again.
8. Click (Save) on the connector list.
• For details about the setting items on each tab, see page 598 "Metadata Database Connection".
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Configuring Necessary Settings for Using Certain Connectors
Changing a database connection
Connection] tab.
2. From the connector list, select the connector to modify, and then change the settings.
For details about configuring the settings, see page 344 "Configuring the Metadata Database
Connection".
3. Click (Save) on the connector list.
Deleting a database connection
Connection] tab.
2. From the connector list, select the connector to delete, and then click (Delete).
• A connector being used in a workflow cannot be deleted. Use the [Workflow] tab to view the
workflows that are using the connector.
Configuring a Replacement Table
The Metadata Converter Connector replaces the values of the metadata elements according to the
replacement table settings.
When a value of the metadata element matches a value in the table, the matching value of the metadata
element is replaced with the output value.
You can configure multiple replacement tables and specify by replacement table name the replacement
table to use for each workflow which uses Metadata Converter Connector.
The replacement table consists of a comparison string and an output value. When the input value
matches the comparison string, the output value is output. The comparison string can be specified with a
normal string, such as "Saito" or "555-5432" or a regular expression for a higher match rate. The input
value is obtained from the metadata.
• For details about regular expression, see page 369 "Regular Expressions".
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Adding a replacement table
Use the following procedure to add a new replacement table:
1. Click the following items in the navigation tree to open the [Replacement Table] tab.
[Workflow] [General] [Replacement Table]
2. Click (Add) on the replacement table list.

To create a new replacement table based on an existing replacement table, select the connector to
copy, click (Copy), and then select the replacement table to edit.
3. On the [General] tab, specify the replacement table name, input/output information of
metadata, etc.
4. On the [Comparison Entry] tab, click (Add) and then add entries to the replacement
table.
5. On the [Comparison Entry] tab, click (Save).
To add more entries, repeat Steps 4 and 5.
6. Click (Save) on the replacement table list.
• For details about the setting items on each tab, see page 599 "Replacement Table".
• You can up to 700 comparison entries can be added in one replacement table.
• You can up to 5,000 total comparison entries can be added in all replacement tables.
• To change a comparison entry, select the entry to change, change the setting, and then click
(Save) on the [Comparison Entry] tab.
• To delete an entry, select the entry to delete, and then click (Delete).
Changing a replacement table
2. In the replacement table list, select the replacement table to change, and then change the
settings.
For the configuration procedure, see page 346 "Adding a replacement table".
3. Click (Save) in the replacement table list.
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Deleting a replacement table
2. F In the replacement table list, select the replacement table to delete, and then click
(Delete).
• You cannot delete a replacement table being used in a workflow.
Exporting and importing a replacement table
You can export or import the replacement table contents in CSV (comma separated value) format.
You can also edit the data in CSV format. To edit data, use an application that supports the character
code selected at export. You can use the export/import function of the replacement table to store all
replacement tables.
• Exported CSV files contain header information that begins with a number sign (#). Import the
header information without editing it.
• For details about the CSV file format of the replacement table, see page 348 "Format of CSV file
for a replacement table".
Exporting a Replacement Table
2. On the [Comparison Entry] tab, click (Export).

The [Export Comparison Entries] window is displayed.
3. Select the checkbox for the entries to export.
To add all entries, select the checkbox in the title row.
4. Click [OK].
5. When a message appears prompting whether to open or save the download file,
click [Save].
6. Click [Open Folder].
Save the exported file to the desired location.
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Importing a Replacement Table
2. On the [Comparison Entry] tab, click (Import).

3. Click [Browse...] for [File Path].
4. Select the file to import, and click [Open].
5. Clicking [Upload] to display the comparison entry list.
6. Click [OK].
The selected file is imported and added to the comparison entry.
7. Click (Save) in the replacement table list.
• The number of data items that can be imported in a replacement table is as follows:
• Max. 700 per replacement table
• Max. 5,000 for all replacement tables
Format of CSV file for a replacement table
The CSV file for a replacement table consists of text data. Each line in the CSV file corresponds to an
item in the table, and the item values are separated by commas.
• The exported CSV files contain header information that begins with a number sign (#). Do not edit
the header information.
• The diagram below shows an example of items indicated on one line of a replacement table.
0001, Legal Department, true, , true
Field 1 2 3 4 5
DSW613
Field Data Applicable table item
1 This is the comparison string. The user can define [Comparison Target String]
the string.
2 This is the output string of the comparison result. [Comparison Target String]
The user can define the string.
348
Field Data Applicable table item
3 Specify "false" or "true". When you specify "false", [Enable Regex]

a regular expression is not used in the comparison
string. When you specify "true", a regular
expression is used.
4 A profile ID of the previous version of RICOH [Profile ID]

Streamline NX. It will be empty in the current
version.
5 Specify "false" or "true". When you specify "false", [Enable Comparison]

this item is not compared. When you specify
"true", this item is compared.
Import processing conditions of CSV file for a replacement table

• When no value is specified in the comparison string (field 1), the item is not used for
comparison. ([Enable Comparison] is set to 0 in the replacement table.)
• When a value other than 0 or 1 is specified in [Enable Comparison] (field 4), the item is not
imported.
• When the same item as the comparison string (field 1) is already in the table, the item value is
overwritten with the value of the CSV file.
• When the same item as the comparison string (field 1) is not in the table, the value of the CSV
file is added as a new item.
• When editing the CSV file with an application, be sure to save it in CSV format. Other file
formats cannot be imported.
Configuring the Zone OCR Form
When a Zone OCR connector is used, a designated area in the scanned document is processed by
OCR and extracted as text data.
To use a Zone OCR connector, you must register a Zone OCR form in advance.
Adding a Zone OCR Form
Use the following procedure to configure the Zone OCR Form:
1. Prepare the image data of the document to perform Zone OCR.
349
2. Click the following items in the navigation tree to open the [Zone OCR Form] tab.
[Workflow] [General] [Zone OCR Form]
3. Click (Add).
To create a new form based on an existing form, select the form to copy, click (Copy), and then
select the form to edit.
The copied form name is displayed with a suffix automatically added to the copy source name
starting from (1). When the maximum number of characters (64) of the form name is exceeded as a
suffix is used, the end of the form name is omitted, and a suffix is added.
4. On the [General] tab, specify the form name, description, and the OCR language.
5. In [Zone OCR Form Template Image], click [Browse...].
6. Select the template image to use for configuring the anchor and designating the OCR
area, and click [Open].
7. Click [Upload].
The file name, paper size, resolution, and number of pixels of the uploaded image are displayed.
8. Click the [Form Design] tab.
9. Enlarge or reduce the image area, rotate the image, and configure other settings as
necessary.
To enlarge or reduce the image area, configure the Magnification setting. Enlarge or reduce the
size of the image area from 25% to 200% in increments of 25%.
To rotate the image, click or . The image is rotated 90 degrees to the left or right,
respectively.
10. Drag the mouse over the image to specify the OCR area.
The [Area Properties] window is displayed. For details about configuring the settings, see
"Configuring the Area Properties" described below.
11. To configure a new anchor, click [Add Anchor].
The mouse cursor changes to a crosshair.
When an anchor is already configured, [Add Anchor] is disabled and cannot be clicked.
12. Drag the mouse over the image to specify the anchor area.
The [Area Properties] window is displayed. For details about configuring the settings, see
"Configuring the Area Properties" described below.
13. Click (Save) in the form list.
Configuring the Area Properties
When the OCR area or anchor area is specified by dragging the mouse cursor over the [Form
Design] tab, the [Area Properties] window is displayed. The [Area Properties] window is also
displayed when the OCR area or anchor area border is double-clicked.
350
Configure the following items on the [Area Properties] window:

• OCR area properties
• Anchor area properties
351
Item Description
Metadata Tag Name You can specify the metadata tag name by using either
of the following.
• Customized Metadata
Select this item to perform OCR on the selected
area and treat the scanned strings as custom
metadata elements. Enter the tag name of the
custom metadata in [Tag Name].
• Basic Metadata
Select this item to perform OCR on the selected
area and treat the scanned strings as basic
metadata elements. Select the element name from
the drop-down list.
• These settings can be configured only when an

OCR area is specified.
• For details about basic and custom metadata, see
page 359 "Metadata".
OCR Scan Direction Specify the direction of text when performing OCR. This
is not available when a western language is selected for
the OCR language.
• Horizontal
Perform OCR on horizontal text.
• Vertical
Perform OCR on vertical text.
352
Item Description
OCR Character Type Select the type of characters for which to perform OCR.
• All Characters
All characters that can be obtained as the OCR
result are processed.
• Numbers and Symbols
The following characters are processed:
• Numbers (0123456789)
• Symbols (,.:;^/~'"()[]{}+-=)
• Spaces (space, tab, line break)
• Numbers only
The following characters are processed:
• Numbers (0123456789)
• Spaces (space, tab, line break)
Judge as an error when the Select this check box to output an error when no text is
OCR result is blank. detected in the specified area while performing OCR.
• These settings can be configured only when an

OCR area is specified.
• Select this check box to use the OCR result value of
the area as a mandatory metadata element.
• If an error occurs while a Zone OCR connector is
being processed, the following metadata is added
to the document regardless of the [Judge as an
error when the OCR result is blank] setting.
• Document information name:
"LastResult_ZoneOCR"
Value: "error"
Use the above metadata to configure the error
avoidance flow.
Example of flow to avoid errors
Set a Decision Point behind the Zone OCR
connector, and configure the flow to be redirected
when the metadata value is "error".
353
• For details about the setting items on each tab, see page 791 "Zone OCR".
• You can configure up to five areas per form.
• You can configure one anchor area per form.
• The image data to be scanned in the form must meet the following conditions:
• The image data has been created with the RICOH Streamline NX delivery function.
• The file format is BMP, GIF, JPEG, TIFF, TIFF-F, or PNG.
• The image data is stored in a local folder.
• The number of pixels is between 200 × 350 and 7016 × 9921.
• The recommended minimum resolution of image data scanned to the form is 200 dpi. The
recommended resolution when using the position correction function with anchor specification is
400 dpi.
• To delete the configured area, right-click the Zone OCR area or anchor, and select [Delete]. A
deleted area cannot be restored.
• When you configure an anchor, the position is corrected, and the character recognition rate
improves. The configured anchor must meet the following conditions.
• A string that exists in both the form and scanned image data are selected as the anchor.
• The anchor area has a string. If there is no text, the position is not corrected.
• The string in the anchor area and the string in the same position on the scanned image data
are the same.
• The string configured at the anchor area and the string with the same content are within 20
mm from the top, bottom, left, and right of the area.
• The page number and document name on the header are not specified as the anchor area.
The page number, document name on the header, and other similar information cannot be
used as an anchor.
• When the Zone OCR area or anchor is selected, the mouse cursor changes to a two-headed
pointer in the four corners of the area and near the center mark on each side. Drag the mouse
when this cursor is displayed to enlarge or reduce the area.
• When Japanese is selected for the OCR language, the following characters can be recognized:
• Recognition target text: Roman letters, numbers, symbols, Greek letters, katakana, hiragana,
JIS 1 standard kanji
• Half-width and full-width Roman letters, numbers, and symbols are not distinguished at the
recognition stage. Text that can be converted to half-width text is output in half-width as the OCR
result.
• Supported fonts: Mincho, Gothic
• Font size: 6 to 31 pt (approx. 2 to 10 mm)
354
• The following resolutions are supported depending on the document size of the images imported
for the form.
• : supported
• -: not supported
Document Resolution
size
100 dpi 200 dpi 300 dpi 400 dpi 600 dpi
B0 JIS - - - -
A0 - - -
B1 JIS - - -
A1 - -
B2 JIS - -
A2 -
B3 JIS -
A3
Changing a Zone OCR form
2. In the form list, select the form to change, and then change the settings.
For the configuration procedure, see page 349 "Adding a Zone OCR Form".
3. Click (Save) in the form list.
Deleting a Zone OCR form
2. In the form list, select the form to delete, and then click (Delete).
355
• You cannot delete a zone OCR form being used in a workflow.
Registering a PDF Stamp
Register a PDF stamp to use in the PDF stamp connector.

PDF stamps include Bates Stamp, Image Stamp, Text Watermark, and Image Watermark.
Files with the following formats can be registered as a PDF stamp:
• BMP, JPEG, JPG, PNG, GIF
When you select a file in an unsupported format, an error message is displayed, and the file cannot be
registered.
• The images whose vertical or horizontal size exceeds 1,250 mm cannot be uploaded for the
stamp.
• For details about the output image of Bates Stamp, Image Stamp, Text Watermark, or Image
Watermark, see page 300 "PDF Stamper".
Adding a PDF stamp
Use the following procedure to register a PDF stamp:
1. Click the following items in the navigation tree, and open the [PDF Stamper] tab.
[Workflow] [General] [PDF Stamper]
2. Click (Add).
To create a new stamp based on an existing stamp, select the stamp to copy, click (Copy), and
then select the stamp to edit.
3. On the [General] tab, enter the stamp name and description, and select the stamp type
4. On the [Stamp] tab, specify the details of the stamp.
5. When Bates Stamp or Text Watermark is selected in Step 2, specify the font to use for the
stamp on the [Font] tab.
6. On the [Position] tab, specify the position to insert the stamp.
7. Preview the stamp on the [Preview] tab.
8. Click (Save) on the stamp list.
356
• For details about the setting items, see page 601 "PDF Stamper".
• When uploading an image to use for [Image Stamp] or [Image Watermark], you cannot upload
an image larger than the specified size.
• For details about the characters that can be used in [Prefix], [Suffix], and [Watermark Text] on the
[Stamp] tab, see the following:
• Unicode
DSW698
• Windows 1252
DSW699
Editing a PDF stamp
1. Click the following items in the navigation tree, and open the PDF Stamper tab.
2. From the stamp list, select the stamp to change, and change the settings.
For the configuration procedure, see page 356 "Adding a PDF stamp".
3. Click (Save) on the stamp list.
Deleting a PDF stamp
1. Click the following items in the navigation tree, and open the PDF Stamper tab.
2. From the stamp list, select the stamp to delete, and then click (Delete).
357
• You cannot delete a PDF stamp being used in a workflow.
358
Metadata
Metadata
Metadata includes the document name, the user who created the document, and the date and time the
file was created, and it is obtained automatically in XML format when a document is scanned. Metadata
can be used to categorize documents intended for data searching as well as to process jobs with the
Metadata Converter and Decision Point process connectors.
Metadata is categorized into basic and custom metadata elements.
• Basic metadata
Basic metadata elements are defined by the system and are automatically added to a document
when the document is scanned. This contains values and data that are not configurable.
• Custom metadata
The administrator adds elements other than basic metadata for each workflow. Custom metadata
can be configured to enable users to enter values and text on the operation screen of the device
when a document is scanned, or users can enter the metadata in a text box or select from the drop-
down list.
Metadata elements are managed by the element name (ID).
Some basic metadata item names can be selected from a drop-down list when a connector is
configured. To specify a metadata element not displayed or a custom metadata element, enter the
element name (ID) manually in the list box according to the rule.
• To output metadata in XML format, use the XML Transformer without specifying an XSL file. For
details, see page 287 "XML Transformer".
• For details about configuring the custom metadata for each workflow, see page 319 "Configuring
Items in Metadata".
359
Metadata XML
1
2
5
6
BMB278S
1. "document" element
The document element is a metadata root element.
2. "properties" element
The properties element includes all property elements and the resultURL element.
3. "basic" element
Basic and custom metadata items are described between the <basic> and </basic> tags.
4. "resultURL" element
The destination URL to save the document is described between the <resultURL> and </resultURL> tags.
5. Metadata properties
Element names are described in the "id" property in the <property id> tag of basic and custom metadata.
6. Metadata element values
"192.168.1.1" between the <value> and </value> tags is the value associated with that metadata element.
360
Metadata
• The "resultURL" element is described in XML only when the following destination connector is
configured before the XML Transformer in the delivery flow.
• When a custom URL is specified in the Send to Folder connector. For details, see page 251
"Send to Folder".
• When a Send to FTP or Send to WebDAV connector is being used. For details, see page 252
"Send to FTP" or page 254 "Send to WebDAV".
• The order of the metadata displayed in XML and the above order may differ.
Basic Metadata Elements and Corresponding Tag Names
Category - System
Item Name Display Name Type Description

(ID)
name Document Name String Document Name
userName User Name String User Name
pageCount Number of Pages Number Number of pages of the document

A 2-sided document is counted as two pages.
contentSize Document Size Number Total size of the input data (byte)
This is the initial value.
latestContent Document Size Number Total size of the input data (byte)
Size (Latest) This value is updated through workflow.
generationDa Document Date Document creation date (in UTC (Coordinated

te Creation Date Universal Time) format)
(UTC) • The format is "yyyymmddThhmmssTZD".
(yyyy: year, mm: month, dd: day, hh: hours,
mm: minutes, ss: seconds)
• TZD is the time zone, and "Z" indicates UTC.
• For example, when the document was
created on September 9, 2014 at
12:34:00 AM (JST: UTC+9), the value is
"20140909T123400Z".
361

(ID)
generationDa Document Date Document creation date in local date

teLocal Creation Date • The format is "yyyymmddThhmmss". (yyyy:
(Local Time) year, mm: month, dd: day, hh: hours, mm:
minutes, ss: seconds)
• For example, when the document was
created on September 9, 2014 at
12:34:00 AM (JST: UTC+9), the value is
"20140909T123400".
• The local time varies depending on the input
source of the job.
Scan/Fax: The device's local time
HotFolder/Workflow test: The Delegation
Server's local time
Mobile device: The mobile device's local
time
generationEp Document Number Document creation date

och Creation Date Displays the date and time the file was registered
(Epoch) with a value in milliseconds expressing the
elapsed time since January 1, 1970 0:00 AM.
This value is calculated based on the UTC
(Coordinated Universal Time).
• This metadata is not available for criteria

configuration of the Decision Point
connector.
dayOfWeek Day of the week String Days of the week in English

Example: Monday
sourceTimeZ Time Zone of String Time zone of the place the document was created
one Place Document (in GMT)
was Created • The format is "GMT[+|-]hh[:]mm".
• Scan/Fax: The device's local time zone
HotFolder/Workflow test: The Delegation
Server's local time zone
362
Metadata

(ID)
application Application String Input application type

Example: Scan, fax, monitor folder, mobile
device
contentType MIME Type String MIME type of the first page

The description conforms to RFC.
docType Extension String Extension of the first page of the job

This is the initial value.
latestDocTyp Extension (Latest) String Extension of the first page of the job
e This value is updated through workflow.
jobId Job ID String Job ID
profileId Profile ID String Profile ID
groupId Group ID String Group ID
projectId Workflow ID String Workflow ID
registrationD Document Date Document Registration Date

ate Registration Date UTC (Coordinated Universal Time) is used.
(UTC)
registrationD Document Date Document Registration Date

ateLocal Registration Date • The format is "yyyymmddThhmmss". (yyyy:
(Local Time) year, mm: month, dd: day, hh: hours, mm:
• The local time varies depending on the input
source of the job.
Scan/Fax: The device's local time
Other than scan and fax: The Delegation
Server's local time
363

(ID)
registrationEp Document Number Document Registration Date

och Registration Date Displays the date and time the file was registered
(Epoch) with a value in milliseconds expressing the
elapsed time since January 1, 1970 0:00 AM.
• This metadata is not available for criteria

configuration of the Decision Point
connector.
dsName DS Server Name String Delegation Server's name

This metadata is contained only in a job
processed on the Delegation Server.
dsHostAddre DS HostAddress String IP address of the Delegation Server

ss This metadata is contained only in a job
dsHostName DS HostName String Host name of the Delegation Server

dsVersion DS Version String Version of the Delegation Server

Category - Scan/Fax

(ID)
hostAddress Host Address String Device IP address
hostname Host Name String Name of the domain to which the device belongs
(in FQDN format)
hostDomain Host Domain String Name of the domain of the device (same value
as the device's "Domain Name")
The DNS settings and the Domain Name must be
correctly set on the device.
364
Metadata

(ID)
deviceName Device Name String Device Name
macAddress MAC Address String Device's MAC address
machineId Machine ID String Device ID

This value is empty when the document is input
via Monitor Folder.
mfpApplicati Application String The version of the Streamline NX application

onVer Version installed on the device.
transferKind Purpose of String Purpose of transfer

Transfer (delivery/capture)
pageSize First Page's Size String Page size of the first page
Example: A4
"Unknown" is displayed for size values not listed
in page 368 "Page Size Values".
xResorution Horizontal Number Horizontal resolution (dpi)

Resolution
yResolution Vertical Number Vertical resolution (dpi)

Resolution
Category - Scan

(ID)
outMode 2-Sided/1- String 2-sided/1-sided

Sided
length Length Number Image width (pixels)
width Width Number Image length (pixels)
rotation Rotation Angle Number Rotation angle of the rotated image
rotationType Rotation Type String Rotation type of the rotated image

Example: TYPE_A, TYPE_B, TYPE_C, each
365

(ID)
scanMethod Scan Method String Document scanning method

• ADF
Scan using only the ADF
• PLATEN
Scan using only the exposure glass
• MIX
Scan using either the ADF or exposure glass
scanPageCo Number of Number Number of pages of the scanned document

unt Scanned Pages
colorPageCo Number of Color Number Number of pages in color of the scanned

unt Pages document
bwPageCoun Number of B&W Number Number of pages in B&W of the scanned

t Pages document
scanType Document Type String Scan type selected in Scan Settings

Example: OCR_TYPE, TEXT_TYPE,
AUTO_SELECT
Category - Fax

(ID)
port Port Number String Fax Reception Port

• G3-1
• G3-2
• G3-3
• G4
• InternetFAX
• Ipfax
tsi TSI String The TSI (Transmitting Subscriber Identification) or

numbering display (transmitter phone number)
This is set only for fax sending and receiving.
366
Metadata

(ID)
direction Fax Scanning String Fax scanning direction

Direction
faxJobId Fax Job ID String ID of received fax document (SAF admin ID)
mailFaxSubje Mail Fax Subject String Subject of received fax mail

ct
Category - User

(ID)
userDisplayN Display Name String Display Name

ame
userMailAddr User Email List User's e-mail address

ess Address
userHomeFol User Home List User's home folder

der Folder
userFaxNum User Fax List User's fax number

ber Number
userGroup User Group List User's group
userDepartm Department List User's department

ent
costCenter Cost Center String Cost center associated with the job
userCustom1 Custom Property String User's Custom Property 1

1
• You can specify up to 10 custom properties.

Specify the item names as userCustom1,
userCustom2, ..., userCustom10.
• For details about the numerical format of metadata elements output to the file and folder names,
see page 266 "Numerical format of metadata".
367
• For details about the date and time format of metadata elements displayed in the file and folder
names, see page 268 "Date and time format of metadata".
Page Size Values
Page Size Values of A-size Paper

A0 to A10
Page Size Values of B-size Paper
B0 to 10
Page Size Values of C-size Paper
C0 to C10
Page Size Values of JIS B-size Paper
JIS B0 to JIS B12
Page Size Values for other sizes
• Statement
• Quarto
• Foolscap Folio Foolscap Folio
• Executive Monarch
• Government-Letter
• Letter
• Legal
• Ledger Tabloid
• Post
• Crown
• Large Post
• Demy
• Medium
• Royal
• Elephant
• Double Demy
• Quad Demy
• Invoice
• Japanese Postcard
• Japanese Double Postcard
368
Metadata
• 36 x 48 in
• 34 x 44 in
• 880 x 1,189 mm
• 765 x 1,085 mm
• 625 x 880 mm
Regular Expressions
For examples of regular expressions, see page 289 "Usage examples of regular expressions".
Metacharacters
The following characters are called metacharacters, and they have special meaning.
^$+?.*()[]{}|\
Other characters are called normal characters, and they do not have special meaning.
To use a metacharacter as normal character, place a backslash (\) in front of the metacharacter.
Character Meaning
. (period) Match any character (except Newline).
[...] Match any single character within the brackets.
[^...] Match any single character outside the brackets.
^ Match the beginning of the line.
$ Match the end of the line (or before Newline at the end).
\A Match only at the beginning of string.
\Z Match only at the end of string (or before Newline at the end).
\G Match only at position () (for example at the end-of-match position of

prior m//g).
\b Match a word boundary.
\B Match a non-word boundary.
\w Match any "word" character (alphanumeric plus "_").
\W Match any non-"word" character.
\s Match any whitespace character.
369
Character Meaning
\S Match any non-whitespace character.
\d Match any digit character (0-9).
\D Match any non-digit character.
\1, \2, … Used to refer to previous group.
\x Escape sequence.
Match extended Unicode "combining character sequence".
Equivalent to (?:\PM\pM*).
* Match 0 or more times.
*? Match 0 or more times (shortest match).
+ Match 1 or more times.
+? Match 1 or more times (shortest match).
? Match 1 or 0 times.
?? Match 0 or 1 time.
{n,m} Match at least n but not more than m times.
{ n,m }? Match at least n but not more than m times (shortest match).
(...) Grouping.
| Alternation.
(?:regexp) A group that cannot be referred to by \1, \2, ...
(?=regexp) Match following expression to "regexp".
(?!=regexp) Match following expression to anything but "regexp".
Escape Sequences
You can use the following escape sequences.
Character Meaning
\0 Null character.
\xhh Hex character.
370
Metadata
Character Meaning
\n Newline.
\t Tab.
\b Match a word boundary.
\ooo Octal character.
\cC Control character.
\r Return.
\f Form feed.
\a Alarm (bell).
You can use the following escape sequences as alternative strings.
Character Meaning
\u Make the next character uppercase.
\l Make the next character lowercase.
\U Make all following characters uppercase until the next \E.
\L Make all following characters lowercase until the next \E.
\E End case modification, i.e., \U and \L.
Exposed Metadata of Destination Connectors
Mail Delivery
Item Name (ID) Display Name Type Description
Sender_SendToEmail Sender Email String

Sender's email address
Address
To_SendToEmail To: List "To" address
Cc_SendToEmail Cc: List "Cc" address
Bcc_SendToEmail Bcc: List "Bcc" address
371
SendToMe_SendToEmail My Address List Logged-in user's address
ReplyTo_SendToEmail ReplyTo: List "ReplyTo" address
Sensitivity_SendToEmail Sensitivity String E-mail sensitivity
Folder Delivery
DestinationFolderPaths_Sen Path of the delivery

Path List
dToFolder destination
DestinationFolderURLs_Sen URL created based on the

URL List
dToFolder folder path
SenderHomeFolderPath_Se Delivery destination for

Home Folder Path List
ndToFolder Home Folder
SenderHomeFolderURL_Se URL created based on the

Home Folder URL List
ndToFolder Home Folder path
DisplayName_SendToFold Display name of each start

Display Name List
er point
Send to FTP
DestinationFolderURLs_Sen URL of the Send to FTP

(S)FTP URL List
dToFTP delivery destination
Display name of each start

DisplayName_SendToFTP Display Name List
point
WebDAV Delivery
URL of the Send to

DestinationFolderURLs_Sen
Http(s) URL List WebDAV delivery
dToWebDAV
destination
372
Metadata
DisplayName_SendToWeb Display name of each start

Display Name List
DAV point
Send to CMIS
DestinationRepositoryNam
Repository String Repository name
e_SendToCMIS
DestinationFolderPaths_Sen Destination Folder

List Send to CMIS
dToCMIS Path(s)
RepositoryURL_SendToCMI
URL String URL of the CMIS server
S
URL of the Send to

DestinationFolderPaths_Sen
Path List DocumentMall delivery
dToDocMall
destination
Attribute name and its value

Format:
Attributes_SendToDocMall Attributes List
DisplayName:Target
value=Source value
DisplayName_SendToDoc Display name of each start

Display Name List
Mall point
Send to Exchange
UserName_SendToExchan User account name for Send

User Account Name String
ge to Exchange
"To" address for Send to

To_SendToExchange To: List
Exchange
373
"Cc" address for Send to

Cc_SendToExchange Cc: List
Exchange
"Bcc" address for Send to

Bcc_SendToExchange Bcc: List
Exchange
SendToMe_SendToExchan
My Address List Logged-in user's address
ge
ReplyTo_SendToExchange ReplyTo: List "ReplyTo" address
Sensitivity_SendToExchang
Sensitivity String E-mail sensitivity
e
Send to RightFax
FaxDestinations_SendToRig
Selected Destinations List Destination's fax number
htFax
Cost Center of the logged-in

Account_SendToRightFax Account String
user
Cost Center based on the

Matter_SendToRightFax Matter String
value of Account
Cover sheet file to be

attached to the outgoing fax
CoverSheetFile_SendToRig Format:
Cover Sheet File String
htFax A value selected from the
drop-down list except for
None and SystemDefault
Fax priority
Priority_SendToRightFax Priority String Format:
Normal: 0, Low: 1, High: 2
Fax resolution
FineMode_SendToRightFax Fine Mode String Format:
Checked: 1, Not checked: 0
374
Metadata
Hold for Preview

HoldForPreview_SendToRi
Hold for Preview String Format:
ghtFax
Checked: 1, Not checked: 0
FromName_SendToRightFa Senders name to be printed

From Name String
x on the cover sheet
Send to SharePoint
URL of the Send to

DestinationFolderURLs_Sen
URL List SharePoint delivery
dToSPS
destination
Display name of each start

DisplayName_SendToSPS Display Name List
point
Send to Gmail
To_SendToEmail To: List "To" address
Cc_SendToEmail Cc: List "Cc" address
Bcc_SendToEmail Bcc: List "Bcc" address
SendToMe_SendToEmail My Address List Logged-in user's

address
DestinationFolderPaths_Sen Path List Path of the delivery

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Send to Dropbox
DestinationFolderPaths_Sen Path List Path of the delivery

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Managing Delivery Jobs

Use the Management Console to manage the list of delivery jobs.
Only job logs can be displayed on the operation panel of the device.

2. From [Server Group], select the group to which the Delegation Server belongs to display
the server list, and then select the Delegation Server with the job list to be checked.
3. Click the (Job Queue) button.
4. Click the [Capture] tab.
5. Select [On Server] or [On Device] in [Job Type].
To display only the jobs of the workflows in which [On Server] is selected in [Job Processing
Location], select [On Server]. Proceed to Step 7.
To display only the jobs of the workflows in which [On Device] is selected in [Job Processing
Location], select [On Device]. Proceed to Step 6.
6. When [On Device] is selected in [Job Type], click (Select Device), select the device to
display the job list, and then click [OK].
7. Confirm and delete the jobs as necessary.
When [On Server] is selected
Item Description
Job(s) Displays the number of jobs in the job list. When the filter
function is used, this displays the number of jobs matching the
filter conditions.
Delegation Server Displays the selected server.

When [On Server] is selected in [Job Type], jobs that are being
processed or have been processed on the server indicated here
are displayed in the job list.
To select a job on another server, repeat the procedure from
Step 2.
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Item Description
Queue Type Specify the queue type to narrow down the jobs in the job list.
Select [Job Queue] to display the jobs being processed on the
server, jobs in waiting, and jobs whose processing has been
paused.
Select [Error Queue] to display the jobs that were not delivered
due to errors.
(Filter) button Filters the jobs displayed in the job queue based on conditions
• Specify the range of date and time in the [Generation
Date] and [Last Modified Date] columns.
• In the [Status] and [Job Type] columns, select the value to
be used for the filter in each list.
• Enter the search terms in the other columns.
(Refresh) button Refreshes the job queue.
Job Queue Displays the list of jobs in [Job Queue] or jobs that match the
filter conditions in the order the jobs were added to the queue.
The properties of each job are also displayed.
Click the column title to sort the job queue in ascending or
descending order.
For the operations that can be performed on the job queue, see
page 379 "Operating the Job Queue".
When [On Device] is selected
Item Description
Job(s) Displays the number of jobs in the job queue. When the filter
function is used, this displays the number of jobs matching the
filter conditions.
Device Address Displays the host name of the selected server.

To select a job on another device, repeat the procedure from
Step 6.
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Item Description
Queue Type Specify the queue type to narrow down the jobs in the job
queue.
Select [Job Queue] to display the jobs being processed on the
device, jobs waiting in queue, and jobs whose processing has
been paused.
Select [Error Queue] to display the jobs that were not delivered
due to errors.
(Filter) button Filters the jobs displayed in the job queue based on conditions
Specify the range of date and time in the [Generation Date]
and [Last Modified Date] columns.
In the [Status] and [Job Type] columns, select the value to use
for the filter in each list.
• Enter any search terms in columns other than shown
above.
(Refresh) button Refreshes the job queue.
Job Queue Displays the list of jobs in [Job Queue], or jobs that match the
filter conditions in the order the job was added to the queue.
The properties of each job are also displayed.
Click the column title to sort the job queue in ascending or
descending order.
For the operations that can be performed on the job queue, see
page 379 "Operating the Job Queue".
Operating the Job Queue
Operations that can be performed on the job queue differ depending on the type of queue selected in
[Queue Type].
When [Job Queue] is selected in [Queue Type]
• To cancel delivery of a job, select the job in the queue, and click (Cancel) on the toolbar.
You can select more than one job to cancel delivery.
• Select a job and click (Move) to move the job to the top of the queue and process the job
with the highest priority. You can select only one job at a time.
379
When [Error Queue] is selected in [Queue Type]

• To deliver a job again, select the job in the list, and click (Retry) on the toolbar. The job is
moved from [Error Queue] to [Job Queue], and the status changes to [Waiting]. You can
select more than one job for redelivery at a time.
• To display an image of the first page of a job that failed to be delivered, select the job and
click (Error Image) on the toolbar. You can select only one job at a time.
• To generate images of a job that failed to be delivered and save the image to the location of
the generated CSV file, select the job, and then click (Export) on the toolbar. You can
select and export several job at a time.
• To delete the data of a job that failed to be delivered, select the job and click (Delete) on
the toolbar. You can select and delete more than one job at a time.
• Select a job to display the detailed information of the job as [Detailed Log] below the job list.
Information such as error messages and connection destinations is displayed in [Detailed
Log].
• Jobs in [Error Queue] are stored in the server or device. To prevent that too many serverless
error jobs are accumulated in the hard drive of the device, it is recommended to enable [Job
Storage Capacity Alert]. For details, see page 558 "Delegation Server Settings".
380
Checking Scan History
Checking Scan History

2. From [Server Group], select the group to which the Delegation Server belongs to display
the server list, and then select the Delegation Server with the job list to be checked.
3. Click the (Scan History) button.
4. Check the scan history for the selected servers.
Item Description
Delegation Server Displays the selected server.
(Filter) button Filters the jobs displayed in the job queue based
on conditions specified in each column.
• Specify the range of date and time in the
[Date/Time] column.
• Enter the search strings in the other columns.
(Refresh) button Refreshes the scan history.
Scan History Display the list of scan history.
381
382
7. Using RICOH Streamline NX on a
Mobile Device
This chapter describes the RICOH Streamline NX functions that can be used with a mobile device and
how to manage a device from a mobile device. It also describes the settings for using the printing and
delivery functions with a mobile device.
Functions Available on a Mobile Device

You can perform the following operations on a mobile device:
Printing secure print documents
The list of secure print jobs can be accessed, and released from a selected device. Print jobs are
stored in advance on the Delegation Server or RICOH Streamline NX PC Client. In addition,
documents can be printed to the Delegation Server from an app on a mobile device via the MIE.
To perform these operations, install the RICOH Streamline NX mobile app.
For details about the configuration necessary for using Secure Printing function, see page 393
"Configuring a Workflow Profile Associated with a Mobile Device".
For details about printing procedure, see User’s Guide.
Delivering documents using workflows
A workflow configured in the Management Console can be used to deliver images captured with
or stored on a mobile device.
To perform the operation above, install the RICOH Streamline NX mobile app.
For details about configuring the delivery function, see page 393 "Creating a Workflow". For
details about delivering documents, see User’s Guide.
Managing devices
Use your mobile device to check the status and information of devices registered to the RICOH
Streamline NX system. For details, see page 388 "Screen Configuration of the RICOH Streamline
NX Device Manager App".
To perform the operation above, install RICOH Streamline NX Device Manager app.
Sending print jobs
Print from an app on your mobile device to the RICOH Streamline NX system. For details, see
User's Guide.
Mobile Intranet Extender
This software component identifies users on mobile devices, performs routing of the print jobs sent
from mobile devices to the Delegation Server, and sends feedback on the print job status. You can
install this software as an option when installing the Delegation Server. For details, see Installation
Guide.
383
• To print from a smart device, the PCL emulation must be supported on the printing device.
• Download the RICOH Streamline NX mobile app and RICOH Streamline NX Device
Manager app from the mobile app store for each platform.
• For details about storing secure print jobs, see page 194 "Configuring Secure Printing".
• For details about sending print jobs, see the User's Guide.
• For details about Mobile Intranet Extender, see Installation Guide.
384
Operating Environment
Operating Environment
The RICOH Streamline NX mobile app and RICOH Streamline NX Device Manager app are supported
under the following operating systems:
• Android 5.0 or later
• iOS 9.0 or later
• Windows Phone 10.0 or later
• You can download the RICOH Streamline NX mobile app and RICOH Streamline NX Device
Manager app from the mobile app store for each platform.
• To use the RICOH Streamline NX mobile app and RICOH Streamline NX Device Manager app on
an iOS device, install the SSL certificate file for secure communication. For details, see "Installing
the Certificate on a Mobile Device", User's Guide.
385
Configure the Initial Settings of the RICOH

Streamline NX Device Manager App
When starting the RICOH Streamline NX Device Manager app for the first time after installation, use the
following procedure to configure the initial settings:
• The login screen is displayed the next time the application starts.
• Discovery, configuration, and report generation tasks cannot be created in the RICOH Streamline
NX Device Manager app.
• [Use SSL] is always selected when you are using the iOS app. Also, the port to be used for HTTPS
communication is selected as the default port number of the server.
1. Start the RICOH Streamline NX Device Manager app.

2. Read [End User License Agreement], and press [Accept].
The [Settings] screen is displayed.
3. Configure [Use SSL].
Select this check box if SSL is required to connect to the Core Server.
When selecting this check box, use HTTPS to establish a connection to the Core Server.
4. Enter the name or IP address of the Core Server in [Server Address].
5. Enter the port number in [Port Number].
When using http:
"10100" is specified by default.
When using https:
"53443" is specified by default.
Change the port number only if a different port was selected when the Core Server was installed.
6. When IIS is used, enter the destination IIS alias in [IIS Alias].
Leave the field blank if IIS is not used.
7. Press [Apply].
The login screen is displayed when the connection to the Core Server is successfully established.
For the login procedure, see page 387 "Logging in to the RICOH Streamline NX Device Manager
App".
386
Logging in to the RICOH Streamline NX Device Manager App
Logging in to the RICOH Streamline NX Device

Manager App
The login screen is displayed when you start the RICOH Streamline NX Device Manager app.
• DeviceBasicRead privilege is required to use the RICOH Streamline NX Device Manager app. For
details, see page 169 "Managing User Roles and Privileges".
Use the following procedure to log in to the RICOH Streamline NX Device Manager app:
1. Select the profile to be used for [Profile]

Select the authentication profile that corresponds to the login user from the list.
2. Enter the login user name and password for the RICOH Streamline NX Device Manager
app.
3. To register the login information on your mobile device, select the [Remember me on this
device] check box.
When this checkbox is selected, the user name will be automatically entered when you open the
login screen. To log in, enter only the password.
4. Tap [Login].
When login is successful, the home screen is displayed.
For details about each screen of the RICOH Streamline NX Device Manager app, see page 388
"Screen Configuration of the RICOH Streamline NX Device Manager App".
387
Screen Configuration of the RICOH Streamline

NX Device Manager App
The following screens can be displayed in the RICOH Streamline NX Device Manager app.
• Home screen
• Select group/device list screen
• Device details screen (Description/Status History/Details/Photos)
• Settings screen
• About screen
Home Screen
The functions of the buttons displayed on the home screen are as follows:
2 3
4 5
6 7
DSW627
1. Search
Performs a search based on the name or IP address of a device.
2. Error
Displays the number of devices on which an error other than the out-of-toner/paper error occurs. Press to
display the details.
3. Out of Toner
Displays the number of devices that are out of toner. Tap to display the details.
4. Out of Paper
Displays the number of devices that are out of paper. Tap to display the details.
388
Screen Configuration of the RICOH Streamline NX Device Manager App
5. Browse Devices
Displays all the devices that are managed in RICOH Streamline NX. Tap to display the select group/device
list screen. For details about the select group/device list screen, see page 389 "Select Group/Device List
Screen".
6. Settings
Press to display the configuration screen. For details about the configuration screen, see page 389 "Select
Group/Device List Screen".
7. About
Press to display the [About] screen. For details about the [About] screen, see page 391 "About Screen".
• When the devices managed with [Group Restrictions] are restricted by role, the number of devices
displayed on the home screen varies depending on the role of the logged-in user. For details about
configuring [Group Restrictions], see page 176 "Configuring Group Restrictions".
Select Group/Device List Screen
The functions of the buttons displayed on the select group/device list screen are as follows:
2 3
DSW628
1. Group/Category/Device List
Displays the device list for each group or category. Tap a group or category to display the list of devices in a
group or category. When there are sub groups, the sub groups are displayed.
2. Back
Returns you to the previous screen.
3. Sort by
Tap this button to sort the list by the name, address, or status.
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Device Details Screen (Description/Status History/Details/Photos)
The functions of the buttons displayed on the device details screen are as follows:
2 3 4
5 6
DSW629
1. Overview
Displays the status icons of the functions (the system, printer, copier, fax, and scanner functions that are
available on the device) on each device and a description.
2. Status History
Displays the history of the device status changes (the date the status was recorded, status icon, description
text, and other information).
3. Details
Displays the properties information of the device in the following four categories: Main Properties, Status
Details, Counters, and Toner Level. Scroll through the screen to view all the information.
4. Photos
Displays the images that are registered as the photos of the selected device.
5. Back
6. Add Photo
Tap this button to select a photo that has been captured by the camera on your mobile device. Confirm the
photo to add, and then enter a description. You can now configure the added photo to be displayed by
default.
• To upload a photo, log in using an ID with DeviceBasicWrite privilege.
390
Screen Configuration of the RICOH Streamline NX Device Manager App
Settings Screen
The functions of the buttons displayed on the settings screen are as follows:
1
2
3
4
DSW641
1. Use SSL
When selecting this check box, use HTTPS to establish a connection to the RICOH Streamline NX server.
2. Server Address
Enter the host name or IP address of the Core Server.
3. Port Number
Enter the port number of the Core Server. “8080” is specified by default.
4. IIS Alias
Enter the destination IIS alias. Leave the field blank if IIS is not used.
• [Use SSL] is always selected when you are using the iOS app. Also, the port to be used for HTTPS
communication is selected as the default port number of the server.
About Screen
Use the about screen to confirm the system version information. The functions of the buttons displayed on
the about screen are as follows:
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DSW630
1. Open Full Application

This opens the web Management Console in the default web browser on your mobile device.
2. Back
392
Creating a Workflow
Creating a Workflow
To use the delivery or printing function of secure print documents on a mobile device, create a workflow
in the Management Console, and then configure a workflow profile to associate the workflow with a
mobile device. This section describes how to configure a workflow profile to be associated with a mobile
device.
page 340 "Configuring a Profile Task"
• For details about configuring a workflow, see page 229 "Managing Document Delivery
Functions".
• To apply the workflow profile on a mobile device, configure a profile task and synchronize it with
the Delegation Server. After configuring the workflow profile, be sure to synchronize it with the
server. For details about configuring a profile task, see page 340 "Configuring a Profile Task".
Configuring a Workflow Profile Associated with a Mobile Device
You can configure only one workflow profile that is associated with a mobile device on any one RICOH
Streamline NX system.
2. Click (Add).
The [Create Workflow Profile] window is displayed.
3. In [Profile Name], enter the name of the workflow profile.
4. In [Description], enter the description of the workflow profile.
5. In [Input Source], select [Mobile].
6. Click [OK].
8. On the [Workflows] tab, click (Add Group).
To add a mobile app or workflow to the created group, proceed to Step 12.
9. On the [Group Properties] window, enter up to 128 characters for the group name.
10. In [Display], select [Yes] or [No].
When [No] is selected, the group is not displayed on the screen of the mobile device.
11. Click [OK].
393
12. From the group tree, select the group to which to add a mobile app or workflow, and
click (Add a workflow/application).
13. On the [Add a workflow/application] window, click the [Workflows] or [Mobile
Applications] tab.
14. Select the workflow or mobile app to add, and click [OK].
Select the created workflow or a print-related mobile app ([Print using QR code], [Print Using
NFC], or [Print using Device Search]).
For details about creating a workflow, see page 237 "Creating a Workflow".
15. From the group tree, select the mobile app or workflow added to the group, and from the
properties displayed on the right side, select [Small], [Medium], [Large], or [Extra Large]
for the display size of the buttons of the mobile app or workflow on the operation screen
of the device.
17. Configure the profile task, associate the profile with a Delegation Server, and sync the
profile settings.
For details, see page 340 "Configuring a Profile Task".
• For details about the tabs, see "When [General] tab - Input Source is set to [Mobile]", page 621
"Workflow Profile".
• For how to operate the group tree, see "Group tree", page 332 "Configuring a workflow profile
associated with a device".
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8. Managing Servers
This chapter describes how to divide the Delegation Servers into groups, list of communication port
numbers, and how to enable SSL on the Core Server.
Some of the procedures described in this chapter should only be performed by a server administrator.
Balancing the Workload among Servers

Configuring Load Balancing and Failover
Delegation Servers can perform various roles, such sending and receiving of print jobs, processing of
the document scanning workflow, and managing of the devices, from a single computer. However, the
hardware resources of a single server may not be sufficient to fulfill all the processing needs of a large-
scale system, and this configuration may result in processing delays. To operate the system smoothly and
prevent performance degradation, you may need to configure multiple Delegation Servers for load
balancing the network traffic and processing load on the server hardware.
You can configure Delegation Servers to balance the workload of data processing among two or more
Delegation Servers in [Delegation Server Failover/Load Balancing Groups] in the navigation tree.
Specify the priority Delegation Servers for authentication, capture, and print functions.
Also, if the primary Delegation Server fails to respond, job processing is automatically carried over by
the secondary Delegation Servers.

2. Click [Delegation Server Failover/Load Balancing Groups].
3. Click (Add).
4. On the [General] tab, configure Connection Timeout, Processing Timeout, and the other
settings.
For details about the configuration items, see page 654 "Delegation Server Failover/Load
Balancing Groups".
5. Click [Authentication], [Capture], or [Print] tab, and then select the server to balance the
workload.
1. Click (Add).
2. Click [All Servers], or select a server group and then display a server.
3. Select a server, and then click [ ] to add it as a target server to balance workload.
4. Click [OK].
395
8. Managing Servers
6. Click [ ] or [ ] to specify the priority among servers.

The server on the top has the highest priority, and when the timeout period elapses, the processing
is carried over to the other servers according to the order in the list.
• When the fail over and load balancing groups for Delegation Servers are specified in
[Configuration] [Streamline NX Embedded Settings] [Embedded Setting], be sure to specify
more than one Delegation Server in this setting on each of the [Authentication], [Capture], and
[Print] tabs. Those functions are processed via the Delegation Servers and cannot be used if the
servers are not specified.
Dividing Servers into Groups for Management
When you are operating multiple Delegation Servers and assigning a different role for each, you can
manage them more easily by creating a group for each role and dividing the servers into the created
groups in the Management Console.

2. Right-click [Server Group] and select [Add Group].
In [Server Management] in the navigation tree, you can add groups only and cannot create
categories.
3. Enter the name of the group you want to create, and click [OK].
For example, enter the category of the process the server is responsible for such as "Print Function"
or "Scan Function" in the name of the group you want to create.
Repeat the same procedure to create as many group names as required.
4. Drag and drop the server name displayed in the list to the target group in the navigation
tree.
You are recommended to assign all servers to the created groups and leave no servers in the
[Unassigned] group.
Server management icons

Icon Description
Move the Delegation Server to another computer.
Clears the cache on the Delegation Server.
396
Balancing the Workload among Servers
Icon Description
Displays the job queue screen. Delivery jobs and print jobs can be
managed. For details, see the followings:
• Delivery jobs: page 377 "Managing Delivery Jobs"
• Print jobs: page 201 "Managing Job List"
Displays the result of connection to the Delegation Servers.
• If you rename the Delegation Server on this screen, you must modify the configuration file on the
Delegation Server side (dm.properties -> dm.serverName=xxxx).
397
8. Managing Servers
Receiving Notifications from the Server

You can receive a notification, when a problem occurs on the server or the hard disk drive on the server
is running out of free space. The configuration specified here is applied to all Delegation Servers.
The types of notification that can be received are as follows:
• System Error, Commercial Certificate Expiration, HDD Capacity
1. Click the following items in the navigation tree to open the [Delegation Server Settings]
tab.
2. Click the [Server Notifications] tab.

3. Configure the type and language of the notification you want to receive from the server.
• System Error
You can receive a notification when an internal error occurs on the Core Server or Delegation
Server.
• Commercial Certificate Expiration
You can receive a notification when a commercial certificate expires or is renewed.
• HDD Capacity
You can receive a notification when the remaining amount of the hard disk drive on the Core
Server reaches [Remaining Capacity When Nearly Full] specified in [System Data
Management].
4. Click (Save) when the settings are completes.
• When applying a specific configuration to each Delegation Server, select [Server Management] in
the navigation tree and configure the Delegation Server one by one. For details about the
configuration items, see page 652 "Server Group".
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Changing the IP Address of a Server or Device
Changing the IP Address of a Server or Device

Use the procedure below to change the IP address of a server or device due to a move of the server or
device, restructuring of the network configuration, or change to the organization.
Server
Use [Control Panel] in Windows to configure the settings. Use a user account with administrative
privileges to log on to Windows, and configure the settings.
Device
Use the operation panel of the device to configure the settings. Use a user account with
administrative privileges to log in to the device, and configure the settings.
Changing the IP Address of the Server
Windows Server 2012 R2 is used as an example.
1. Use a user account with administrative privileges to log on to Windows.

2. Stop the RICOH Streamline NX service.
For details about stopping a service, see page 406 "Stopping or Restarting Services".
3. Select [Control Panel] [Network and Sharing Center] to open the configuration screen.
4. Click the interface name of the connection displayed in the [View your active networks]
area.
5. Click [Properties].
6. Select [Internet Protocol Version 4 (TCP/IPv4)], and then click [Properties].
7. Configure the IP address, subnet mask, default gateway, and other settings.
8. Click [OK].
9. Click [OK] to close the Properties screen.
10. Display the server manager, and check that the IP address of the local server is changed
to the new IP address.
11. Start the RICOH Streamline NX service.
For details about starting a service, see page 406 "Stopping or Restarting Services".
• After changing the IP address of the Core Server, change the IP address of the connecting Core
Server on all Delegation Servers.
• To enable SNMP traps of the device after changing the IP address of the Delegation Server, apply
to the device the device preferences template that enables [Enable SNMP Traps for SLNX]. The
setting items in the template are displayed on the following screen:
399
8. Managing Servers
[Configuration] [Standard Device Preference] [SNMP]
• To resume collecting logs of the target device after changing the IP address of the Delegation
Server, use the Log Collection template.
Changing the IP Address of a Device
An MFP equipped with Smart Operation Panel is used as an example in the explanation.
1. Log in to the device from the operation panel of the device as the network administrator,
and then display the default settings screen.
The method to display the default settings screen differs depending on the device. For details, see
the manual that is provided with the device.
2. Press [Interface Settings] on the menu screen of [System Settings].
3. Press [Machine IPv4 Address].
4. Press [Change] under [Machine IPv4 Address].
5. Use the numeric keypad to enter the IPv4 address, and then press [ ].
6. Press [Change] under [Subnet Mask].
7. Use the numeric keypad to enter the subnet mask, and then press [ ].
8. Press [Settings].
9. Press [IPv4 Gateway Address].
10. Use the numeric keypad to enter the gateway address, and then press [ ].
11. Press [Settings].
12. Press [Print List], and check that the settings are correct.
• After changing the IP address of the device, perform discovery again. For details about discovery,
see page 79 "Searching for Devices".
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Migrating the System to Different Hardware

This section describes how to replace the server hardware on which Core Server or Delegation Server is
currently running with new hardware. To migrate the system to different hardware, create a backup of
the data on the currently operating server hardware, and then restore the backed up data on the new
server hardware.
• To use the @Remote function, perform a data migration on the @Remote center side. Before starting
data migration, contact your RICOH service representative.
1. Deactivating the License
All licenses are associated with the network interface information of the server hardware. To use
the same license on new server hardware to activate the product, deactivate the license that you
are using on the current server hardware.
To deactivate the license, select [System] [Server Settings] [Activation/Usage Report] in the
navigation tree to open the tab for the procedure, and then deactivate all registered licenses.
2. Backing Up the System
Create a backup of the data on the server hardware that you are currently using.
• For details about creating a backup, see “Backing Up and Restoring RICOH Streamline
NX”, Installation Guide.
3. Installing the System
Install RICOH Streamline NX on the new server hardware.
• For details about the installation procedure, see “Installing RICOH Streamline NX”,
Installation Guide.
4. Restoring the System
Restore the data on the new server hardware.
• For details about the restoration procedure, see “Backing Up and Restoring RICOH
Streamline NX”, Installation Guide.
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8. Managing Servers
5. Activating the System
Log in to the Management Console on the new server hardware, and activate the license.
To activate the license, select [System] [Server Settings] [Activation/Usage Report] in the
navigation tree to open the tab for the procedure, and activate all licenses.
• For details about the activation procedure, see “Activating RICOH Streamline NX”,
Installation Guide.
Manage Delegation Servers
If your deployment uses multiple Delegation Servers to manage the devices, you can use the tools in the
[Server Group] tab to rename a Delegation Server or to move a Delegation Server from one computer
to another.
• This option is only available to users with the SysConfigWrite access privilege. For details about
privileges, see page 577 "User Roles".
The [Server Group] tab reports communication details, device count, and current status per Delegation
Server. This tab also allows you to:
• Rename a Delegation Server
If you deploy multiple Delegation Servers, it is important to rename the servers to reflect your
organization. By default, a single Delegation Server is identified as ‘localhost’.
• Move a Delegation Server
Move a Delegation Server from one computer to another. Instructions are provided below.
• The current status per Delegation Server only indicates how many days have passed since the Core
Server communicated with each Delegation Server for the last time by the following colors. Note
that it does not show if the Delegation Server currently exists or not.
• Green: one day or less has passed since the last communication time
• Orange: more than a day, but three days or less have passed since the last communication
time
• Red: more than three days have passed since the last communication time
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Move a Delegation Server
1. Before you can move the Delegation Server from one computer to another, shut down the
original Delegation Server first.
2. On the navigation tree, click [Server Management], then locate the [Server Group]
folder.
3. Select the Delegation Server you want to move, then click (Move).
• If you failed to shutdown the Delegation Server before clicking (Move), you will receive a
message indicating that you must shut it down before you can move it.
4. In the [Move] screen, identify the computer where you are moving the Delegation Server
to, then click [OK].
5. Install and start the Delegation Server on the new computer.
For details, see Installation Guide.
When the RICOH Streamline NX service is started, the service will register with the Core Server,
and the configuration/devices that were previously assigned to the shutdown Delegation Server
are downloaded to the new Delegation Server.
• If you start the original Delegation Server again after you move it to another computer, the original
Delegation Server will register as a new Delegation Server.
• The following are not moved to a new Delegation Server when moved to another computer:
• Scan history
• Scan jobs
• Print jobs
• Device Job Log and Device Access Log
• After moving the Delegation Server, it is necessary to uninstall and re-install Streamline NX
Embedded Application on devices. if the old Delegation Server is eliminated and does not belong
to any group in [Delegation Server Failover/Load Balancing Groups].
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8. Managing Servers
Changing the Domain Name of a Network

To change the domain name of a network due to a change in the company name or a restructuring of
the organization, use DNS manager in Windows Server to create a new forward lookup zone and copy
the information of the existing domain to the new domain.
• The workflow described below shows the overview of the procedures to change the domain name.
Changes to the domain name must be made only by an engineer experienced in managing
Windows Server.
1. Stopping the RICOH Streamline NX Service
Use a user account with administrative privileges to log on to Windows, and then stop the
• For details about stopping a service, see page 406 "Stopping or Restarting Services".
2. Backing Up the System
Back up the RICOH Streamline NX system in case a problem occurs.
• For details about creating a backup, see "Backing Up and Restoring RICOH Streamline
NX", Installation Guide.
3. Creating a New Forward Lookup Zone
Start [Control Panel] [Administrative Tools] [DNS Manager], and create a new forward
lookup zone.
• For details, see the technical information from Microsoft.
4. Migrating the Domain by Using Commands
• To migrate the domain, use the rendom command. Obtain Domainlist.xml, and rename the
domain name.
• To copy information from the existing domain, use the repadmin command.
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Changing the Domain Name of a Network
5. Integrating the New Domain into Active Directory
• Start [Control Panel] [Administrative Tools] [DNS Manager], and change the type of
the newly created forward lookup zone to [Active Directory-integrated].
• Delete the forward lookup zone of the old domain.
6. Starting the RICOH Streamline NX Service
After changing the domain, use a user account with administrative privileges to log on to
Windows, and then start the RICOH Streamline NX service.
• You do not have to perform this procedure if [Automatic] is selected as the startup type of
the service.
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8. Managing Servers
Stopping or Restarting Services

To implement changes and adjustments to the system configuration such as backing up the system and
enabling SSL communication, you may need to stop, start or restart the related services. Log on to the
Windows server to operate the services. Windows Server 2012 R2 is used as an example in the
procedure shown below.
1. Use a user account with administrative privileges to log on to Windows.

2. Click [Control Panel] [System and Security] [Administrative Tools].
3. Click [Services].
4. Select the service you want to change in the list, and then click [Stop], [Start], or [Restart].
There are two types of RICOH Streamline NX services as follows:
Change the settings in both of those services. You can change either service first.
5. After changing the settings, start that services so that they are [Running], and then close
the [Services] screen.
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Managing the System Capacity

The server stores various types of data such as the system data base information and the files uploaded
by the users. To prevent stops in user operations, constantly monitor the amount of free space on the
hard disk drive.
In addition, consider how much space to allocate from the limited space on the hard disk drive for
different purposes. If the amount of free space is insufficient, you may need to perform maintenance
operations such deleting and archiving of old data more frequently.
Allocate the appropriate amount of storage for your operating environment, and manage the data
capacity accordingly.
Data Types
There are two types of data as follows:
• Database information
This includes all the information required to manage and monitor the connected devices such
as the system settings, configuration settings, and security profiles.
• User and system generated data
The device firmware and applications to be stored in the file repository, secure print jobs,
template for reports and dashboards, and various types of logs fall under this category.
Data storage destination
Data type Storage destination
Firmware RICOH Streamline NX data folder*
Embedded Configuration RICOH Streamline NX data folder*
Secure Print Jobs Delegation Server data folder*
Delivery job Delegation Server data folder*
Report/dashboard templates Core Server data folder*
Logs Database
* When the Core Server and Delegation Server are installed to separate hardware and a configuration
task is executed, the same file is saved to the Core Server and Delegation Server.
Free Space Notifications
Configure the free space notification for the data storage capacity and database capacity. You
can configure different settings for sending a notification for the amount of free space in the
database and on the hard disk drive.
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8. Managing Servers
Configure the settings related to the free space notification of the Core Server, navigate to the
[System Data Management] tab.
[System] [Server Settings] [System Data Management]
Configure the settings related to the free space notification of the Delegation Server, navigate to
the [Delegation Server Settings] tab.
• For details about the setting items, see page 544 "System Data Management" or page 558
"Delegation Server Settings".
Managing the System Data
Configure the data storage period, HDD/database capacity, and data deletion settings in System Data
Management.
The data storage period specifies the default storage period of the following logs:
• Device Eco Log
• Device Access Log
• Device Job Log
• Status
• Device Counter
• User Counter
• System/Tasks/Auditing/Notifications Logs
• Report
The storage period of each data set is individually managed.
1. Click the following items in the navigation tree to open the [System Data Management]
tab.
[System] [Server Settings] [System Data Management]
2. Specify the period to store the logs in [Data Storage Period].

All logs are stored for one year by default.
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• When there is sufficient hard disk drive space, select the [Unlimited] check box by all items to
store all data unless the condition of the hard disk drive space setting is met.
3. In [HDD Capacity], specify the capacity to send a notification about the amount of
available space.
1. In the [Remaining Capacity When Nearly Full] field, enter the remaining capacity of the
hard disk drive in gigabytes to trigger the nearly full status. By default, the "Nearly full"
status is reported when the available space reaches 2 GB or less.
2. In the [Remaining Capacity When Full] field, enter the remaining capacity of the hard disk
drive in gigabytes to trigger the capacity full status. The [Deletion Settings When Capacity is
Full] option is applied and the data is deleted according to this setting.
• When you specify [System Alert Notification] ([System] [Server Settings] [Network] in the
navigation tree) for the nearly full status, a notification about the available space is sent to the
specified e-mail address.
4. When using SQL Express, enter the following items in "DB Capacity":
1. In the [Remaining Capacity When Nearly Full] field, enter the remaining capacity of the
database in gigabytes to trigger the nearly full status. By default, the "Nearly full" status is
reported when the available space reaches 2 GB or less.
2. In the [Remaining Capacity When Full] field, enter the remaining capacity of the database
in gigabytes to trigger the capacity full status. The [Deletion Settings When Capacity is Full]
option is applied, and the data is deleted according to this setting.
• When [System Alert Notification] ([System] [Server Settings] [Network] in the navigation
tree) for the database capacity full status is specified, a notification about the available space
is sent to the specified e-mail address.
5. In [Deletion Settings When Capacity is Full], configure the settings as shown below.
By default, the Device Status data for one day and data for Device Eco Log, Device Access Log,
Device Job Log, Counter, User Counter, system/task/auditing/notification logs and reports for
one month are retained, and any older data will be deleted.
To prevent specific data from being deleted, select [Do not Delete].
6. Click [Save].
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8. Managing Servers
• The data is deleted when RICOH SLNX Central Manager Service is restarted or every 24 hours
after the service is started according to the settings configured in [Data Storage Period] or [Deletion
Settings When Capacity is Full]. Even if the data is deleted, the blank space of the hard disk is not
released until database is compressed manually.
Compressing the Database
Many of the data obtained by RICOH Streamline NX are stored on Microsoft SQL Server. However,
data related to @Remote, device job log, device access log, and temporary data are also stored in the
internal database (Derby Database).
Compress the database after deleting the data to reserve a free capacity on the hard disk.
For detailed procedure for compressing each database, see the following information:
• Microsoft SQL Server
https://msdn.microsoft.com/library/ms189035(v=sql.110).aspx
Compressing the internal database
Use the database compression tool for tables associated with Derby Database. You can free up space
on the hard drive by deleting device job logs and device access logs, using the database compression
tool.
• When you use the database compression tool, the RICOH Streamline NX service stops. Therefore,
you cannot use RICOH Streamline NX while using the database compression tool.
• The conditions for using the database compression tool are as follows:
• The server is installed with Java.
• Polling, configuration, and other RICOH Streamline NX tasks must be stopped.
• You must have Windows Administrator privileges.
• Ensure that there is sufficient disk space for compression.
If an error message is displayed indicating that the drive is full when the database
compression tool is used, safeguard the other files temporarily.
1. Extract (install-path)\Tools\SLNX_ShrinkInternalDB.zip to a folder.

2. Move the extracted SLNX_ShrinkInternalDB folder to the install folder of RICOH
Streamline NX.
The default path of the install folder is C:\Program Files\Ricoh\Streamline NX.
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3. Run "shrink.bat" in the SLNX_ShrinkInternalDB folder.

When the process is completed, the following message is displayed on the command prompt
screen.
Message Description
compress derby database end.

Starting service. The process ended successfully.
Service has started successfully.
The process ended abnormally.

Disk has insufficient space.
Ensure that there is sufficient disk space, and
compress derby database failed.
then run the database compression tool again.

Database (path) not found. Move the SLNX_ShrinkInternalDB folder to the
compress derby database failed. install folder of RICOH Streamline NX, and
then run the database compression tool again.

Access denied.
Log in with Administrator privileges, and then
compress derby database failed.
run the database compression tool again.
Formula for Calculating the Data Amount Stored in the Hard Disk Drive
The following describes the formula for calculating the estimated free space to be allocated for various
data.
Secure Print Jobs
The following information is required to calculate the amount of storage required to store Secure
Print Jobs:
• Total number of pages in Secure Print Jobs per month
• Average number of pages in a job
• Number of business days per month
• Number of business hours per day
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8. Managing Servers
Number of
monthly usage pages
Average file size Job Storage
by DS safety factor
× of print job × period ×
Average number of pages (1.5)
(KB) (hours)
total print job storage in an individual print job
per DS =
(MB) Number of Number of
working days × working hours × 1024
per month per day
DSW660
Various Logs
Up to 4 GB of storage space is required to store the various log types. There are five types of logs
as follows for a total required storage capacity of up to 20 GB:
• Task Log
• Notification Log
• Audit Log
• System Log
• Report Log
Formula for Calculating the Database Capacity
The following information is required for calculating the rough estimation of database capacity needed.
• Number of pages used per month
• Average number of pages in a job
• Number of users
• Number of devices
• Number of devices used per user
• Number of times the device information is obtained per hour
• Number of Standard Device Preferences templates
• Number of Standard Device Preferences profiles
• Number of RICOH Streamline NX server components
• Number of servers
• Number of business hours per day
• Unit of capacity (MB) (value: 1024)
The rough estimation of database capacity needed is the sum of the following values:
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Templates and profiles
Total number Transaction data Total number Transaction data safety factor
Templates and of templates × per template + of profiles × per profile × (1.5)
Profiles (63 KB) (8 KB)
data Total =
(MB) 1024
DSW661
Devices and servers
Total number Transaction data Total number Transaction data safety factor
Devices and of devices × per device + of servers × per server × (1.5)
Servers (30 KB) (10 KB)
data Total =
(MB) 1024
DSW662
Device Information
Number of
Total number status polling 24 31 Transaction data
safety factor
Polling of devices × transactions × (hours) × (days) × per server × (1.5)
data Total per hour (0.4 KB)
=
(MB)
1024
DSW663
Accounting information
Number of Number of Number of

monthly usage monthly usage monthly usage
pages by copy pages by print Transaction Storage period
pages by scan
Average number
+ Average number + Average number × data per job × for Usage Log × safety factor
(2.5 KB) (1.5)
of pages of pages of pages (month)
Accounting per copy job per scan job per print job
Data =
(MB) 1024
DSW664
Reports
Number of Transaction data Storage Period Storage Period

Number of
Daily report + 31 + for Monthly report × safety factor
users ×
devices used × per report ×
Reporting per user (0.2 KB) (month) (days) (month) (1.5)
Data =
(MB) 1024
DSW665
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8. Managing Servers
Users and groups
Transaction data
Number safety factor
per users
User and Group of users × × (1.5)
(6.4 KB)
Profile Data =
(MB)
1024
DSW666
Deleted jobs
Number of Transaction data Storage period

safety factor
monthly usage pages × per job × for Usage Log ×
Deleted Job (1.5)
by print job deletion (2.5 KB) (month)
Data =
(MB)
1024
DSW667
Job name
Number of
monthly usage pages
Transaction data Storage period
by print safety factor
× per job × for Usage Log × (1.5)
Average number of pages
Job Name (2.7 KB) (month)
per print job
Data =
(MB)
1024
DSW668
Print job information
Number of
monthly usage pages
Transaction data Job Storage
by DS safety factor
× per job × period ×
Average number of pages (1.5)
(2 KB) (hours)
Print job information per print job
data Total =
(MB) Number of Number of jobs
working days × which a server component × 1024
per month can process in a minute
DSW669
Report information
Number of
monthly usage pages
Transaction data Retention period of
by print safety factor
× per job × reporting data ×
Average number of (1.5)
(7 KB) (60 days)
Print information pages per print job
data Total =
(MB) Number of
working days × 1024
per month
DSW670
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Enabling SSL
Enabling SSL
To enable SSL on the Core Server, Delegation Server, or MIE Server that has been installed with the
setting to avoid using SSL, you should install the SSL certificate to those servers and disable HTTP to
enable SSL.
• Restarting of the service is required to complete this setting. If the system is already running,
configure the setting on the date when the service can be restarted without disrupting the tasks of
users.
• Do not disable HTTP until the HTTPS connection is confirmed.
Install SSL Certificate
Install certificates on the Core Server to use SSL.

RICOH Streamline NX supports certificates issued from Windows Local Certificate Authority, certificates
issued from root certificate authorities (root CA) or intermediate certificate authorities (intermediate CA)
such as Verisign, Thawte, and Entrust, in addition to self-signed certificates.
Use the following procedure to set the SSL certificate.
• For the functional outlines and installation procedure of Windows Local Certificate Authority, see
the Microsoft website.
• https://technet.microsoft.com/library/cc755071(v=ws.11).aspx
• https://technet.microsoft.com/library/jj717285(v=ws.11).aspx
[System] [Server Settings] [Networking]
2. Select [Commercial Certificate Authority] in [Use SSL/TLS], and then enter the port
number to use for SSL communication.
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8. Managing Servers
3. If there is no SSL certificate, create a Certificate Signing Request (CSR).
1. Click [Create CSR].

2. Specify the information required to create a CSR:
Server Name, Organizational Unit, Organization, City or Locality, State or Province,
Country Code (two alphabetical letters), Alternate Subject Names*, and Signing Algorithm
* Enter Alternate Subject Names as necessary. Alternate Subject Names may not be supported
by an internal certificate authority depending on its configuration.
3. Click [Create CSR].
4. Copy and paste the displayed information to the form to be submitted to the CA.
5. Store the certificate issued from the Certificate Authority.
4. Click [Install Certificate].

5. Select the type of certificate, click [Browse], and then select the certificate on the server or
network.
6. Click [Upload].
7. Click [Save] at the bottom of the [Networking] tab.
You are automatically logged out from the Management Console, and a new login screen using
the new URL via SSL communication is displayed after 30 seconds.
Installing an SSL Certificate for Delegation Server or MIE Server
To install an SSL certificate for Delegation Server or MIE Server, use SLNX Certificate Tool.
1. Start SLNX Certificate Tool.

(tool storage destination path)
\tools\SLNXCertificateTool\SLNXCertTool_DS.exe
• MIE Server
\tools\SLNXCertificateTool\SLNXCertTool_MIE.exe
2. Select the interface language to use during installation.
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Enabling SSL
3. Click [Create CSR] to create a Certificate Signing Request (CSR).
1. Enter the following information that is required to create a Certificate Signing Request
(CSR):
Server Name, Organizational Unit, City/Locality, State/Province, Country (two
alphabetical letters) , Alternate Subject Names*, and Signing Algorithm
* Enter Alternate Subject Names as necessary. Alternate Subject Names may not be supported
by an internal certificate authority depending on its configuration.
2. Click [Create].
3. Copy and paste the displayed information to the form to be submitted to the Certificate
Authority.
4. Save the certificate issued from the Certificate Authority.
4. Click [Install intermediate Certificate] in SLNX Certificate Tool.

5. Select the intermediate CA certificate issued from the Certificate Authority, and then click
[Open].
6. Click [Install Certificate] in SLNX Certificate Tool.
7. Select the certificate issued from the Certificate Authority, and then click [Open].
8. Exit SLNX Certificate Tool.
• To trust all certificates while operating the system, select the [Trust All Certificates] check box.
Disabling HTTP Connection
To disable connection via HTTP after checking that you can establish a connection via HTTPS, configure
the following settings:
[System] [Server Settings] [Networking]
2. Select the [Disable HTTP] check box.

3. Click [Save] at the bottom of the [Networking] tab.
When the Core server and the Delegation/MIE server are installed on the separate hardware,
proceed to the next step to enable SSL for the Delegation Server and the MIE Server. Perform the
following procedure for all Delegation servers and MIE servers.
When the Core server and the Delegation/MIE server are installed on the same hardware, the
configuration is complete.
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8. Managing Servers
4. From [Control Panel] of Windows, open [Programs and Features], select RICOH
Streamline NX, and then click [Change].
5. On the [Web Server] screen of the installation wizard, select the [Use SSL/TLS] check
box, and then specify the port number.
When the [Use SSL/TLS] check box is selected, connection via HTTP is disabled for the Delegation
Server and MIE Server.
6. Follow the instructions on the screen to complete the installation wizard.
Establishing SSL/TLS Connection between the Core Server and the External
Database
The SSL encrypted communication between the Core Server and the external SQL database is disabled
by default. Edit the core.properties file and restart the service of the Core Server to use SSL for
connecting the Core Server and the external SQL database.
1. Log on to the server and stop "RICOH SLNX Central Manager Service".
2. Open the following folder:
(data_storage_path)\data\configuration\core
3. Open the core.properties file, and then edit the line with the description
"core.database.connection.encrypt" as follows:
core.database.connection.encrypt=1
4. To enable the validation of the server certificate, edit the line with the description
"core.database.connection.encrypt.usetruststore" as follows:
core.database.connection.encrypt.usetruststore=1
When the server certificate validation is executed, the root certificate of the certificate used by the
database server must be trusted. To add a root certificate as the trustworthy certificate, follow the
procedure below:
1. Export the root certificate to a PKCS7 file.
2. Extract the root certificate into the \data\repository\certs folder.
The file name of the root certificate should be in the "cert_xxxx.p7b" format. xxxx can be any
string.
3. Delete the truststore file.
The truststore file is stored in the following folder:
\data\repository\certs
5. Restart "RICOH SLNX Central Manager Service".
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Enabling SSL
Disabling SSLv3 and SSLv2Hello Protocols
The following SSL/TLS versions are enabled by default for RICOH Streamline NX:
• TLSv1.2
• TLSv1.1
• TLSv1.0
• SSLv3
• SSLv2Hello
In RICOH Streamline NX, you can disable the SSLv3 and SSLv2 protocols in order to avoid vulnerability
in SSL/TLS communications.
• It is recommended to disable SSLv3 and SSLv2Hello unless it is required in your environment.
1. Log on to the server, and then stop the following services.

Core Server: RICOH SLNX Central Manager Service
Delegation Server: RICOH SLNX Delegation Server Service
You can stop either of the above first.
2. Prepare the following property files provided in the installation media of RICOH
Streamline NX.
• sslServer.properties
• sslClient.properties
• sslAtRemoteServer.properties
The property file is stored in "\Documentation\Admin_Guide\Sample_Files".
3. Copy three property files prepared in Step 2 to the "Configuration" folder in the
destination to install the server. These files contains the protocols to be enabled or
disabled, and the encryption settings to disable dangerous protocols.
4. Start the service stopped in Step 1.
Start "RICOH SLNX Central Manager Service" for the Core Server first, and then "RICOH SLNX
Delegation Server Service" for the Delegation Server.
• When the SSLv3 and SSLv2Hello protocols are disabled, communication with the external systems
that only supports them are also disabled.
• The results of this setting is the following:
• RICOH Streamline NX cannot receive device logs (job logs and access logs) from some
devices with Smart Operation Panel.
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8. Managing Servers
• To restore the default settings, stop "RICOH SLNX Central Manager Service" and "RICOH SLNX
Delegation Server Service", delete the property files added in Step 3 from the "Configuration"
folder, and then start the stopped services again.
Available encryption algorithms and default settings
RICOH Streamline NX communicates with an external system using the strongest encryption algorithm or
the algorithm with the required strength.
See the table below for the available encryption algorithms and the default settings of RICOH
Streamline NX. "N/A" indicates that the protocol does not support the algorithm.
Algorithm SSL 3.0 TLS 1.0 TLS 1.1 TLS 1.2
TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA Y Y Y Y
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA Y Y Y Y
TLS_RSA_WITH_AES_128_CBC_SHA Y Y Y Y
TLS_ECDH_ECDSA_WITH_AES_128_CBC_SHA Y Y Y Y
TLS_ECDH_RSA_WITH_AES_128_CBC_SHA Y Y Y Y
TLS_DHE_RSA_WITH_AES_128_CBC_SHA N N N N
TLS_DHE_DSS_WITH_AES_128_CBC_SHA Y Y Y Y
TLS_ECDHE_ECDSA_WITH_3DES_EDE_CBC_SHA Y Y Y Y
TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA Y Y Y Y
SSL_RSA_WITH_3DES_EDE_CBC_SHA Y Y Y Y
TLS_ECDH_ECDSA_WITH_3DES_EDE_CBC_SHA Y Y Y Y
TLS_ECDH_RSA_WITH_3DES_EDE_CBC_SHA Y Y Y Y
SSL_DHE_RSA_WITH_3DES_EDE_CBC_SHA N N N N
SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA Y Y Y Y
TLS_EMPTY_RENEGOTIATION_INFO_SCSV N N N N
TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256 N/A N/A N/A Y
TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256 N/A N/A N/A Y
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 N/A N/A N/A Y
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Enabling SSL
Algorithm SSL 3.0 TLS 1.0 TLS 1.1 TLS 1.2
TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 N/A N/A N/A Y
TLS_RSA_WITH_AES_128_CBC_SHA256 N/A N/A N/A Y
TLS_RSA_WITH_AES_128_GCM_SHA256 N/A N/A N/A Y
TLS_ECDH_ECDSA_WITH_AES_128_CBC_SHA256 N/A N/A N/A Y
TLS_ECDH_ECDSA_WITH_AES_128_GCM_SHA256 N/A N/A N/A Y
TLS_ECDH_RSA_WITH_AES_128_CBC_SHA256 N/A N/A N/A Y
TLS_ECDH_RSA_WITH_AES_128_GCM_SHA256 N/A N/A N/A Y
TLS_DHE_RSA_WITH_AES_128_CBC_SHA256 N/A N/A N/A Y
TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 N/A N/A N/A Y
TLS_DHE_DSS_WITH_AES_128_CBC_SHA256 N/A N/A N/A Y
TLS_DHE_DSS_WITH_AES_128_GCM_SHA256 N/A N/A N/A Y
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8. Managing Servers
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9. Managing System Operation and
Logs
This chapter describes the management of tasks and logs performed by the system, error code list, and
troubleshooting.
Managing Tasks
Perform tasks to search for devices, obtain device information, and install applications. This chapter
describes how to check the status of a task, operate a task, and configure a schedule to execute a task
at a specified time.
Checking Scheduled Tasks
1. Click the following items in the navigation tree to open the [Scheduled Tasks] tab.
[System] [Scheduled Tasks]
Displays the list of tasks to be executed.
Items displayed in the scheduled tasks list

Item Description
Name Displays the name entered when the task was registered.
Description Displays the description entered when the task was registered.
Displays the type of a task.

Type
Example: Discovery, Status Polling
Enable Displays whether the schedule is enabled or disabled.
Displays the schedule setting.

Schedule Type
Example: Once Only, Interval, Repeatedly, Immediately, Disabled
When the schedule type is [Interval Time], Interval displays the specified
Interval
time interval.
Start Displays the date and time to start the task.
Update Displays the date and time you created or edited the task.
User Displays the name of the user that created or edited the task.
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Item Description
Delegation server Displays the Delegation Server name.
• You cannot change a schedule or delete a task in the scheduled task list. Delete a task or change its
schedule in the destination to which you registered the setting.
Viewing the Task Log
The task log records task execution results. For each task, you can confirm the operation result per
device or setting item.
You can also check the progress of a currently executing task and suspend or resume a task in the task
log.
• A new log entry is added to the task log each time you start a new task. RICOH Streamline NX
updates the log while a task is being executed. When the task is completed, the log is updated with
the final result.
• Tasks are executed based on the time of a location where the Delegation Server is placed. Even if
you created a task to be applied to all devices, the task is executed based on the time setting of
each Delegation Server if multiple servers are located in different time zones.
1. Click the following items in the navigation tree to open the [Task Log] tab.
[System] [Logs] [Task Log]
The list of task logs is displayed.
Items displayed in the task log list

Item Description
Start Date Displays the date and time when the task started.
End Date Displays the date and time when the task ended.
Task Name Displays the name of the registered task.
Category Displays the function category.

Example: Device Configuration, Device Management, Discovery
Event Displays the task event details.
424
Managing Tasks
Item Description
Progress Displays the progress of the task.
Result Displays the final result of the task.
Cause Displays information such as the reason that a task failed.
Error Code Displays an error code. For details about resolving errors, see page 435
"Error Code List".
Reg. by Displays the user who registered the task.
Delegation Server Displays the Delegation Server name.
2. Select the task log you want to open.

Use the filtering function if you cannot find in the list the task log you want to open.
1. Click (Filters). The input/select area is displayed.
2. Select a search key.
3. Click (Filter) on the right side of the input/select area, or press the Enter key.
• To open the task list, click (Move to Task) on the option bar.
3. Check the task log contents on the [Result Details] tab.
Click a log entry to display the details about the particular device in the "Details" area. Displayed
details may differ depending on the task type.
• Discovery: Details are displayed only for newly detected devices.
• Polling: Details are displayed only for devices for which polling has failed.
• Configuration: Details are displayed for all target devices.
The following information is available in the Result Details column: "Start Date", "End Date", "Model
Name", "Address", "Serial Number", "Template Name", "Function" (such as "Network Device
Discovery", "Device Monitoring", and "Device Preferences"), "Function Details" ("Status", "Polling",
"Confirm", and "Apply", etc.), "Result", "Error Code", and "Last Communication Time".
When you click any device in "Result Details" only for configuration tasks, additional information is
displayed on the new tab labeled with the device IP address (or host name).
Item Name, Template Value, Value Retrieved from Device, Result, Error Code, and other
information in the columns are included in the details displayed for each device. For some
templates, the following columns are also displayed:
• The Address Book template task includes the "Entry Type", "Login Name", "Entry Name", and
"Mode" columns. The "Mode" column displays information about the operation such as
"Add"/"Delete"/"Update" applied to the device.
425
• The Address Book template and Device Applications template tasks include the "Mode"
column, which displays information related to the operations applied to the device. The
Applications task displays the "Installation" and "Uninstallation" information, and the Address
Book task displays the "Add", "Delete", and "Update" information.
• The SDK/J Platform template and Device Applications template tasks include columns for the
template version (the software version defined in the template) and device version (the
software version obtained from the device).
• When an SDK/J platform update task is executed and the SDK/J platform of the target device
does not support updating by RICOH Software Server, the task log displays an error indicating
"Unsupported device".
• For a firmware update task, right-clicking the task log displays the Firmware information] tab and
the detailed information about the firmware update can be confirmed.
• For details about filtering logs, see page 433 "Filtering Log Data".
• For details about exporting log data, see page 434 "Exporting Log Data".
• If you restart RICOH Streamline NX or an unexpected shutdown occurs while a task is running or
suspended, the task will be in the "Suspended" state after the system restarts. An entry such as
"Cancelled because of system suspension." is recorded in the log.
• In cases where a Device Application is installed/uninstalled as part of a task, the result “Does not
match” or Match” may incorrectly appear in the Task log.
Re-executing a failed task
If you cannot execute the task normally due to interrupted communication with a device or denied
access to a device, execute the task again by clicking (Repeat Failed Task).
Suspending or resuming a task
2. Select the task you want to suspend or resume in the task list.
You can only suspend a running task.
You can only resume a suspended task.
3. Click (Suspend) or (Resume).
426
Managing Tasks
Canceling a task
2. Select the task you want to cancel in the task list.

You can only cancel a task that is currently running or suspended.
3. Click (Stop).
427
Viewing System Operation Logs

You can display the logs that record the system operations in RICOH Streamline NX.
Task Log
The task log records task operations. You can check the results of operations such as the discovery
and polling functions for individual tasks.
For details, see page 424 "Viewing the Task Log".
System Log
The system log records system operations. You can check the results of operations such as
discovery and polling.
Notification Log
The notification log records notification results such as the notification time, method, and contents.
Audit Log
Use the log to check the operation details, time, and executing user to identify a particular
operation started by the RICOH Streamline NX user.
Report Log
The report log records report task schedules and results.
Authentication Log
The authentication log records information such as logged-in time and user for each login.
Viewing the System Log
The system log records details of the internal system operation history. The log entry includes information
about the event category, function, details, event type, result, description, and error code. To retrieve
the latest log data, click [Update].
• When an error occurs in the @Remote function or another malfunction associated with device
information collection occurs, the Ricoh customer engineer may check the system log.
The following functions are recorded in the system log:
• Device Management/Monitoring: Adding/updating/deleting device/counter/user counter in the
database*
• Software Management: Downloading the Device Application or SDK/J Platform
• Server Settings: Deleting data/performing activation or deactivation/executing Usage Report
* These entries are recorded only when the process has failed.
• Successful synchronization with devices
428
Use the following procedure to display the system log and the items displayed in the log:
1. Click the following items in the navigation tree to open the [System Log] tab.
[System] [Logs] [System Log]
This displays a list of system logs.
Items displayed in the system log

Item Description
Date Displays the date and time when the log was recorded.
Category The category of the device (Discovery/Polling/Software Management,

etc.) is displayed.
Function Displays the function name (Counter/Device Application/etc.).
Function Details Displays the details of the function.
Event Displays the event content (Start/End/Add).
Result Displays the result (Failed/Does not Match/Succeeded) of the

operation executed by the system.
Description Displays information such as the reason that a task failed.
Error Code Displays the error code of the failed task. For details about resolving the
errors, see page 435 "Error Code List".
Server name Displays the Delegation Server name.
• The relationship among [Category], [Function], [Function Details] is configured as follows:

Example:
• Server Settings (Category)
• System Data Management (Function)
• Counter (Function Details)
• HDD Capacity (Function Details)
• Report Logs (Function Details)
• Activation (Function)
Deactivation (Function Details)
429
• For details about the Error Codes, see page 435 "Error Code List".
Viewing the Notifications Log
You can view the details and result of the notification setting. The notification log records the history of
notifications regarding Polling, Discovery, Log Management, and the system.
This section describes how to view the log related to notifications and the items displayed in the log.
1. Click the following items in the navigation tree to open the [Notification Log] tab.
[System] [Logs] [Notification Log]
This displays a list of notification logs.
Items displayed in the notification log

Item Description
Date Displays the date and time when the notification was delivered.
Notification Settings Type Displays the function (Polling, Configuration, Log Management, etc.)
Notification Policy Type subject to notification.
Notification Name Displays the Definition Name of Notification Conditions.

Notification Policy Name Displays the notification policy that generated the log entry.
Device Display Name Displays the device that initiated the notification.
Reason for Notification

Displays the reason of the failed notification.
Block
Destination Displays the destination name.
430
Viewing the Audit Log
The Audit Log is read-only and contains the records of user operations applied to the system. It provides
information for identifying the user who performed operations. This log is useful for tracking changes
made by the user operations when multiple administrators are operating on the same system:
Items displayed in the audit log

Item Description
User Name Displays the login name of the user who made the change.
Date Displays the date and time when the change was made.
Action Displays the operation details (add/delete/edit/update).
Displays the function used to perform the operation.

• Groups
• Filters
• Views
• Tasks/Templates
• Access Account
Target • Display Settings
• Network Settings
• Device Log Management
• System Data Management
• System Alert Notification
• Authentication and Accounts
• Notification Policy/Destinations
Audit Log Details Displays information about the implemented measures.
Viewing the Report Log
The report log records all operations related to the Report Tasks such as the task name, template,
schedule, and storage period.
431
Items displayed in the report log

Item Description
Displays the time when the task started and the report data was
Start Time
collected.
End Time Displays the time when the task ended and the report data was created.
Task Name Displays the name of the task.
Schedule Type Displays the schedule (daily/weekly/monthly/etc.) specified for the task.
Task Status Displays the status of the task (in progress/failure/success).
Displays the description of the task (if entered by the user who created the task) and the report template
name that was used to create the task in the "Task Log Details" area.
Viewing the Authentication Log
The authentication log records all operations related to login, such as the date and time, client type, and
user information.
Items displayed in the authentication log
Item Description
Date The date/time of the login attempt.
Type The login method.

• User Name/Password
• PIN
• Card
User Name The name of the user who performs the login
attempt. When [Don’t Record User Name in
Accounting Transactions] is enabled in
[System] [Server Settings] [User
Management and Accounting Settings], the
user name is not recorded.
Authentication Profile The name of the Authentication Profile used for

the login.
432
Item Description
Client Type The type of client from which the login

occurred.
• PC Client
• Embedded Application
• Mobile
Client Identifier An identifier for the client from which the login
occurred, such as the serial number for an
embedded device or the workstation name of
the RICOH Streamline NX PC Client.
Authentication Time The amount of time in milliseconds spent to

perform the authentication.
Status The result of login attempt, successful or failed.
Error Code The error code indicating the type of failure.
Cause A unique identifier generated during the login

attempt to uniquely identify a login transaction.
This will prevent duplicate-transaction posting.
Filtering Log Data
Use the Quick Filters options to filter the log entries by the values entered in one or more columns. Use
this function to search for a specific log entry in the task log, notification log, audit log, or system log.
1. Open the log to be filtered. In this example, a filter is applied to the Task Log.
2. Click (Filters) on the option bar.
The filter field is displayed above the log line.
3. Enter the filtering condition in the text entry field, or select a condition from the menu in
the fields (event, category, etc.) with configured conditions.
Press the [Enter] key to update the result after making an entry or selection. In the example, the list is
filtered to display only the configuration notification entries.
Enter a filter condition in an additional column to further narrow down the list entries. For example,
if there are a large number of entries to be sorted, you can also filter the list based on the "Result"
column.
433
Exporting Log Data
You can export a log to a CSV file. Logs are exported according to the currently specified view.
Therefore, if a filter is applied to the log entries, only the filtered data and not the entire data in the log
will be exported. The log includes the data, date created, log type (task, notification, audit, or system),
and the line that corresponds to the log type.
1. Open the log to be exported. In this example, export the task log.
2. Click (Export data as a CSV file) on the option bar.
3. Specify the location to save the file, or select an external application to open the file.
434
Error Code List
Error Code List

The causes of errors and their solutions are described below:
Range Description
0-49 Notification Message.
50-99 Warning Message.
1xx: Error. Invalid parameters set on the device side.
2xx: Error. An error occurred on the device side.
3xx: Error. Failure to connect to an external system.
4xx: Error. Invalid parameters in internal system.
5xx: Error. Data I/O Error.
6xx: Error. System Error, particularly succeeded or warning.
7xx: Error. Error with unexpected or insufficient information.
8xx: Error. Error related to @Remote. Please contact your service representative.
Code Cause Solution
003 Matches with the template value. The process has completed normally.
004 Unsupported device. A function not supported by the target

device is specified. Check the target device.
When installing Streamline NX Embedded
Applications, the target device must be
equipped with a HDD.
005 Unsupported item. A setting item not supported by the target

device is specified. Check the target device.
Check the item.
006 Unsupported value. A configuration values not supported by the

target device is specified. Check the target
device.
Check the parameter.
007 A Trap from an unmanaged device has The machine is operating normally.
been received.
008 A new device has been added because a The machine is operating normally.
Trap from an unmanaged device has been
received.
435
Code Cause Solution
009 Suspended because of a prohibited time The machine is operating normally.

range.
010 Resumed because the prohibited time The machine is operating normally.
range has passed.
011 The status of the device log collection The machine is operating normally.
function is now normal.
012 The status of the available device log data The machine is operating normally.
capacity is now normal.
013 Secure items can only be set, not retrieved. The machine is operating normally. This is a
set-only item.
014 No item found for the check target An item for Check does not exist. Change
the setting as needed.
015 Settings have been made on HTTP because The configuration has completed normally in
the device does not support SSL. HTTP communication. When you want to
communicate via HTTPS, Change the
configuration.
016 The status of the HDD capacity has The machine is operating normally.
returned to normal.
017 The status of the DB capacity has returned The machine is operating normally.
to normal.
018 The SDK/J platform has not been installed. The machine is operating normally. Please
contact your RICOH service representative.
019 The target application is not installed. The machine is operating normally.
020 The target application is not activated. The machine is operating normally.
021 The SDK/J platform on the device is an The machine is operating normally.
earlier version.
022 The SDK application on the device is an The machine is operating normally.
earlier version.
023 An application is installed on the device. The machine is operating normally.
024 The SDK/J platform on the device is a later The machine is operating normally.
version.
436
Error Code List
Code Cause Solution
025 The SDK application on the device is a The machine is operating normally.
later version.
026 Latest SDK/J Platform has been installed. The machine is operating normally.
027 The latest application is already installed. The machine is operating normally.
028 Already activated. The machine is operating normally.
029 Already deactivated. The machine is operating normally.
030 Skipped because of check action The machine is operating normally.
031 The version of SDK application on the The machine is operating normally.
device is same
032 Unconnected device has been added The machine is operating normally.
because a Trap from an unmanaged
device has been received but the
connection was failure.
033 XX device logs have been collected. The machine is operating normally.
034 Update Succeeded The machine is operating normally.
035 Succeeded The machine is operating normally.
050 Managed by MK-1 etc. Because this device is controlled by other

management tools, RICOH Streamline NX
cannot manage it.
051 A character(s) other than a numerical value Check the configuration values.
is included in the version.
052 The status of the device log collection Confirm that the free area in the storage is
function is now on alert. allocated to device log data.
053 The status of the device log data capacity is Confirm that the free area in the storage is
now nearly full (alert). allocated to device log data.
054 Device log transfer has not been performed Confirm the configuration of the device
for a certain period of time for a particular transfer function.
device.
437
Code Cause Solution
055 The DeviceEcologyLog that cannot be The number of logs in a device has
transferred within the device has been lost.: exceeded its limit value. Restart the log
logs collection of RICOH Streamline NX.
056 Unknown data has been retrieved. Check the status of the retrieved data or
device.
057 An unknown device has been retrieved. Check the status of the retrieved device.
058 Waiting to reboot The device is restarting, so wait for it to be

completed.
059 The entry does not exist. The Address Book entry for the device and
the template are not the same. The entry
does not exist in <DEVICE> when processing
a check task.
060 The entry does not exist. The Address Book entry for the device and
the template are not the same. The entry
does not exist in <TEMPLATE> when
processing a check task.
061 It is necessary to install the Type-C Perform installation from Web Image
extended feature after this installation. Monitor.
Perform installation from Web Image Restart the device after installation has
Monitor. Restart the device after installation completed.
has completed.
062 It is necessary to uninstall the Type-C Perform uninstallation from Web Image
extended feature after this uninstallation. Monitor.
Perform uninstallation from Web Image Restart the device after uninstallation has
Monitor. Restart the device after completed.
uninstallation has completed.
063 To install this application perform [SDK/J Update SDK/J Platform.

Platform Update].
064 The HDD capacity is nearly full. Secure HDD capacity.
065 The HDD capacity is full. Secure HDD capacity.
066 The DB capacity is nearly full. Secure HDD capacity.
067 The DB capacity is full. Secure HDD capacity.
438
Error Code List
Code Cause Solution
068 Canceled the processing because of Try again after waiting a short interval. Stop
another task execution. other tasks.
069 The operation has been cancelled. Review the configuration of permission.
070 Basil IP address was set. An IP address of RICOH Streamline NX was

set in the target device. Verify the
configuration information on the target
device.
071 Encryption strength was set. A cipher strength was set in the target
device. Verify the configuration information
on the target device.
072 ID2 did not match. The ID2 of the target device does not match
the data saved in RICOH Streamline NX.
Confirm the configuration information of the
target device.
073 Connection type did not match. The Connection type of the target device
does not match the data saved in RICOH
Streamline NX.
target device.
074 Core ID did not match. The Core ID of the target device does not
match the data saved in RICOH Streamline
NX. Confirm the configuration information of
the target device.
075 Serial Number did not match. The Serial Number of the target device
does not match the data saved in RICOH
Streamline NX.
target device.
076 MAC address did not match. The MAC Address of the target device does
not match the data saved in RICOH
Streamline NX.
target device.
439
Code Cause Solution
077 The device log settings are not enabled. Enable the device log retrieval setting.
078 Changed : IP Address The IP address of the target device is

changed. Confirm the configuration
information of the target device.
099 Other warning. A generic code.
100 Device authentication has failed. Confirm the administrator rights of the
device.
Check whether the following settings of the
device access account are correct:
• User name and/or password of your
Web service account
• Community name if SNMPv1/v2
protocol is used
• User name and password if SNMPv3
protocol is used
See page 78 "Configuring an Access
Account".
101 Parameters for other devices are invalid. Settings not supported by the target device
are specified, or settings are incorrect.
Check the settings.
If the parameters indicate a backup file,
check the specified password matches that
of the backup file.
102 The device password policy has been Set a password that complies with the
violated. device password policy.
106 The support range (value) has been Set a value within the support range (value).
exceeded.
440
Error Code List
Code Cause Solution
107 You do not have the privileges to perform Check whether the following settings of the
this operation. device access account are correct:
• User name and password of your Web
service account
• Community name if SNMPv1/v2
protocol is used
• User name and password if SNMP v3
protocol is used
Account".
108 The setting target is different. The target device does not support the set
function and the setting is recognized as an
error on the device side. Check the target
device.
109 The authentication method for the device Check the authentication methods for the
and the template is not the same. device and the template.
111 Authentication failed because the Check the privileges of the device
authentication information was invalid or administrator. A task may fail when the
the device was in use. device is in use. While a task is in progress,
refrain from using the device.
150 Parameters for other devices are invalid. • Check the configuration values.
• The target device does not support the
set function. Check the target device.
• A task that is not supported by the
target device, was executed. Check the
device.
• Check that the number of entries
including the number that is currently
registered to the device does not
exceed the maximum number of entries
that can be registered.
200 No response from the device. • Check the network environment.

• Check the device status.
441
Code Cause Solution
201 Network is disconnected. • Check whether the network has any

problems.
• Contact the administrator.
202 Communication timeout has occurred. Check the network environment.
203 SSL communication is unavailable. Check whether the certificate is configured

correctly.
204 Unable to connect to the Certificate • Check the network environment.

Authority. • Contact the administrator.
205 Device is in use. The task was not executed because the
target device is being used. Do not use the
device while a task is being executed.
206 Device is in energy saver mode. Disable energy saver mode on the target
device.
208 System error has occurred on the device. Retry the process after the device restarts.
210 The number of sessions on the device has • Retry the process later.
reached the limit. • Do not use the device while a task in
progress.
211 System busy has occurred on the device. • Retry the process later.
• Do not use the device while a task in
progress.
212 SC has occurred. The target device has a problem. Resolve

the device problem.
213 Failed to suspend the SDK application on Restart the device and perform the operation
the device. again.
442
Error Code List
Code Cause Solution
214 Failed to restart the device. Check whether the following settings of the
device access account are correct.
• User name and password of your Web
service account
• Community name if SNMP v1/v2
protocol is used
• User name and password if SNMP v3
protocol is used
Account".
215 The SDK/J platform file is invalid. • Check the file version of SDK/J
platform.
• Check the SDK/J platform files.
216 Unable to communicate with the SDK/J • Check whether the SDK/J platform is
platform. installed.
• Check whether the SDK/J platform is
working.
217 Failed to update the SDK/J platform. • Restart the device and perform the
operation again.
• Ensure the password of SDK/J platform
is set normally.
218 The SDK/J platform file is invalid. Perform the operation again.
219 The SDK application is not installed on the • Confirm that SDK/J platform is
device. installed.
• When you install the Device
Application, apply a dedicated
template.
• Confirm that the Device Application for
the device is installed.
443
Code Cause Solution
220 Failed to install the SDK application. • Restart the device and perform the
operation again.
• Ensure the password for the SDK/J
Platform is set correctly.
• Ensure the password for the Device
Application is set correctly.
221 Failed to update the SDK application. • Restart the device and perform the
operation again.
• Confirm that the password for the
SDK/J Platform is set correctly.
• Confirm that the password for the
Device Application is set correctly.
222 Failed to uninstall the SDK application. • Restart the device and perform the
operation again.
• Ensure the password for the SDK/J
Platform is set correctly.
227 The firmware on the device is an earlier When you update Firmware, apply a
version. dedicated template.
228 The firmware on the device is a later When you update firmware, apply latest
version. Firmware.
229 RFU is prohibited by the device setting. Permit working of RFU by changing the
configuration of the device.
230 The firmware has been rejected. Confirm whether right firmware is assigned.
231 The firmware data is defective. Confirm whether the correct firmware is
assigned.
232 The optional firmware has been skipped. • It is not an error.

• Confirm whether you selected the
correct firmware file to set.
233 A process has been performed in rescue • Try again after taking a pause.
mode. • Try again after rebooting the device.
234 The number of user data preferences has Delete entries from the entry list of the user
exceeded the limit. data preference.
444
Error Code List
Code Cause Solution
235 The number of users has exceeded the limit. Delete users from the entry list.
236 The number of groups has exceeded the Delete groups from the entry list.
limit.
237 The user data preference entry is Eliminate duplicate entries in the entry list.
duplicated.
238 The group does not exist. Check the entries of the entry list.
239 The entry does not exist. Check the entries of the entry list.
240 The user code/login name is prohibited. Enter the correct user code/login name.
241 The user code/login name is duplicated. Enter a user code/login name that is not
already registered.
242 Failed to retrieve the counter per user. Check the user data (address book) on the
target device.
243 Failed to reset the counter per user. Check the user data (address book) on the
target device.
244 Failed to batch delete entries. • Check whether the target device access
account is correct.
• The address book on the target device
may be locked for editing by another
user. Check the device status.
245 Failed to batch delete users. • Check whether the target device access
account is correct.
246 Failed to batch delete groups. • Check whether the target device access
account is correct.
may locked for editing by another user.
Check the device status.
445
Code Cause Solution
247 Failed to batch delete destinations. • Check whether the target device access
account is correct.
may be being edited. Check the device
status.
248 Device access control settings have failed. • Check whether the target device access
account is correct.
249 Failed to batch delete logs. • Restart the device and try again.
• Delete the device log from a device
browser collectively.
250 Failed to check. A problem such as the device being turned

off may have occurred while configuring the
settings. Check the device status.
251 Failed to change the heap size. • Try again after the device boots.
• Specify the available heap size in the
device.
• Change the heap size by the Device
Browser.
252 Failed to change the stack size • Try again after the device boots.
• Specify the available stack size in the
device.
• Change the stack size by the Device
Browser.
253 SDK/J platform is suspended Retry the process after the device restarts.
254 The Address Book is not supported. Use the device which supports the Address
Book.
446
Error Code List
Code Cause Solution
256 Failed to retrieve the user information. • Check if the user information exists in
the address book.
• Determine if RICOH Streamline NX can
communicate with the device.
• Try again after the device boots.
• Check if the device supports the
Address Book.
257 Failed to set the user information. • Check if the configuration item exists in
the address book.
• Check if RICOH Streamline NX can
Address Book.
258 Failed to create the entry. • Check if the entry is duplicated in the
address book.
Address Book.
259 Failed to retrieve the entry information. • Check if the entry exists in the address
book.
• Determine if the device supports the
Address Book.
260 Failed to change the entry information. • Restart the device and perform the
operation again.
• Ensure the device can communicate.
• Ensure the address book is written with
the supported format.
447
Code Cause Solution
261 Failed to delete the entry. • Restart the device and perform the
operation again.
262 Failed to delete the user. • Restart the device and perform the
operation again.
263 Failed to delete the group. • Restart the device and perform the
operation again.
264 Failed to delete the destination. • Check if the destination exists in the
address book.
address book.
265 Failed to backup the Address Book. • Check if RICOH Streamline NX can
address book.
266 Failed to restore the Address Book. Restart the device and perform the operation
again.
267 Failed to deactivate. Retry the uninstallation after the device

restarts.
268 Failed to activate the SDK application. Retry the activation after the device restarts.
448
Error Code List
Code Cause Solution
269 Change encryption length Wait for a brief interval and then try again
after the device reboots.
270 Failed to collect the debug logs. • Check if RICOH Streamline NX can
271 Device setting items are not set for Configure the Device Application settings of
Streamline NX. the target device.
272 Failed to start the application. Restart the device and perform the operation
again.
273 The application is not started. Restart the device and perform the operation
again.
274 Failed to set the initial start-up settings of Restart the device and perform the operation
the application. again.
275 Configuration failed. Restart the device and perform the operation
again.
277 Insufficient disk space on the device. • Delete SDK applications that are not
necessary from the device, and
allocate sufficient free space.
• If allocating sufficient free space is not
possible, contact a Ricoh service
representative.
280 Other device error occurred. • Check the target device settings.
• Check the target device.
• Check that the specified password
does not violate the password policy of
the device.
• In the address book settings, check that
the user whose account is to be deleted
or the authentication information is
updated is not being logged in on the
control panel of the machine.
• If none of these conditions applies,
restart the device and perform the
operation again.
449
Code Cause Solution
300 An authentication error for the external Check the authentication information with
system has occurred. the external system.
301 Unable to access the external system. Access the system again after a brief
interval.
302 Failed to send email. Verify email server • Check the network.
settings and retry. • Check the SMTP configuration of the
mail server.
303 SMTP server authentication has failed. • Check the network.

• Check the configuration of the mail
server.
304 Proxy authentication has failed. If user authentication of the proxy server is
enabled, check that it has been correctly
configured.
305 Proxy connection has failed. • Check the network environment.

• Check that the proxy server has been
correctly set in [Server Settings] under
[System].
306 Failed to connect with the RICOH Software • Error is occurred when using Firmware
Server. Download functions.
• Check the Proxy Server configurations.
• Check the Firewall configurations.
307 Unable to communicate with the RICOH • Check whether RICOH Software
Software Server. Server communication can be
established.
• Error occurred when connecting to the
RICOH Software Server.
• Confirm communication can be
established.
308 Communication with the RICOH Software Check whether RICOH Software Server
Server has been interrupted. communication can be established.
309 Failed to connect with the RICOH Backend Check that the server and network
Server. environment settings are correct.
450
Error Code List
Code Cause Solution
310 Failed to transmit data. • Check that the server and network
environment settings are correct.
[System].
• Check if the Delegation Server can
• Check the server component.
311 Failed to receive data. • Check that the server and network
environment settings are correct.
[System].
330 Unable to access Core server. • Check the proxy server configuration.
• Check the firewall configuration.
331 Connection with the Core Server has timed Check if "RICOH SLNX Central Manager
out. Service" in the Windows Services is running.
350 Other external system connection error. • Restart the services.

• Check the network settings of the
system.
• Check the access account profile.
400 Entered parameters are invalid. Set the correct parameters.
401 The file format is invalid. Check whether there is a problem with the
file format.
402 The file version is invalid. • Check whether there is a problem with
the file version.
• Check the file format.
403 The character code of the file is invalid. Set a correct character code.
404 Interrupted by user operation. The system operation is not completed.

Perform the operation again.
421 Other system error. Activation was finished normally.
451
Code Cause Solution
422 Other system error. Deactivation was finished normally.
423 Entered parameters are invalid. Confirm the sequence of activation.
424 Entered parameters are invalid. Ensure the sequence of deactivation.
450 Other system entry error. Check that the specified setting values and
parameters are correct.
500 Database authentication has failed. Confirm authentic method information of the
Database.
501 Failed to access the database. Reboot the server, then retry it. If the
problem persists, contact Ricoh Service.
502 Failed to save data on the database. • Determine if the Database is working
normally.
• Ensure the Database has sufficient free
space.
• Ensure that no other system or tool is
connected to the database.
503 Failed to read the data. • Check whether there is a problem with
the data to be loaded.
• Determine if there is a problem with the
data to be loaded.
• Ensure the Database is working
normally.
504 Failed to save the data. • Check whether there is a problem with
the data to be saved.
• Determine if there is a problem with the
data to be saved.
• Ensure the Database is working
normally.
452
Error Code List
Code Cause Solution
505 The status of the device log data capacity is Verify that there is sufficient free space for
now log full (defective). Device Log data.
506 Failed to set the assigned volume for • Verify the Database startup status.
storing the device log information. • Reboot the Database
507 Failed to change the alert volume for Verify the size of the Database storage area.
device log information.
508 Failed to change the defective volume for Verify the size of the Database storage area.
the device log information.
509 Failed to receive device logs because of • Verify the Database startup status.
DB access problem. • Reboot the Database
514 Failed to save data on the database. Verify that the database is functioning
normally.
Ensure there is no another system or tool
which refers to the database.
550 Other data input/output error. The hard disk may have insufficient free
space.
600 Insufficient disk space. The hard disk has insufficient free space.
Delete unnecessary data.
601 Cancelled because of system suspension. RICOH Streamline NX has exited or a

computer shutdown occurred. Restart the
computer and RICOH Streamline NX.
602 The system has insufficient memory. • The hard disk has insufficient free
space. Delete unnecessary data.
• Restart the computer and RICOH
Streamline NX.
603 The number of sessions has reached the • Confirm the RICOH Streamline NX
limit. access status.
• Increase the number of allowable
sessions on the server side.
604 The product key is invalid. Enter a correct product key.
453
Code Cause Solution
605 The template has been saved. Check there • Purchase additional license(s).
are enough licenses to execute the task. • Deactivate software installed on other
devices.
606 Failed to read the data. • Install on another device.

• Check the status of the retrieved device.
607 The application has not been released yet. • Apply the installable application.
• Ensure the application is installable.
608 Failed to retrieve the application file. • An error has occurred in the system
function.
• Contact your service representative.
609 Failed to change the heap size. The device has insufficient memory. Extend
the device memory capacity or change the
heap size settings.
611 Failed to lock the device. • Do not use the device when settings are
configured.
• The device is currently in use. RICOH
Streamline NX cannot configure the
device setting while the device is in use.
612 Failed to restart the device. • Do not use the device when settings are
configured.
• Check whether the access account is
configured correctly.
618 There is no software available for update. Check the application of the target device.
619 The Address Book backup file is invalid. Check whether the file is correct.
620 The Device Preference backup file is Check whether the file is correct.
invalid.
621 The encryption key is invalid. Check whether the encryption key is correct.
622 The item is unavailable for retrieval. The specified item cannot be retrieved.
Secure information such as passwords
cannot be obtained.
454
Error Code List
Code Cause Solution
623 The status of the device log collection Verify that there is sufficient free space for
function is now defective. Device Log data.
624 Failed to change the device log collection Verify the Database startup status.
function settings.
625 Failed to set the device log information Set the possible storage period.
storage period.
626 Failed to change the device log update Check the device log update period.
period.
627 Failed to update the device logs. • Check the free space of Database.
• Check the free space of HDD.
628 Failed to batch delete the device eco logs. • Reboot the device/devices and then try
again.
• Confirm the device/devices status.
629 Failed to receive device logs. • Reboot the Delegation Server.

• Reboot the device/devices.
• If you have permission to delete the
device log data, try to delete log data.
630 Reception has failed because incorrect • Reboot the device/devices.

data has been detected in the device logs. • If you have permission to delete the
device log data, try to delete them.
631 Failed to initialize the task because the task • Check that the task setting is properly
information is incorrect. configured.
• Check the policy.
632 Failed to initialize the task because the Check the target device.
target device does not exist.
455
Code Cause Solution
634 Failure has occurred on the previous setting • Check the target device.
item. • Check that the task setting is properly
configured.
• Confirm the device/devices status.
• Check that the task settings and
template settings are properly
configured.
• Try again.
635 The version contains nonnumeric characters • Check the version file.
• Use another file.
636 Value mismatch Check is finished successfully and the value

is not matched.
638 Unable to perform uninstallation because a Uninstall all applications that work in
SDK application that has been activated by concordance with RICOH Software Server
the RICOH Software Server exists on the from the device first, and then proceed to
device. uninstall the intended application.
639 An error has occurred. Refer to the error Within the Task Log, the error codes are
code list in the operation guide for details. listed by device.
For details, see page 463 "Server-related
Errors".
640 There is more than 1 newly discovered The machine is operating normally.
device.
641 There are no newly discovered devices. • The machine is operating normally.
• Check the policy.
642 There are no failed devices. The machine is operating normally.
643 There are no configured devices. The machine is operating normally.

Set the target device/devices or group/
groups properly if you needed.
456
Error Code List
Code Cause Solution
644 Communication timeout has occurred. • Reboot the device/devices then try
again.
• Move the device/devices to other
Delegation Server then try again.
• Reboot the Delegation Server.
645 Cannot perform the operation because the Change the template settings from the tasks
data is used by some tasks. that uses the template.
646 Failed to delete the data. Assigned Account Change the device settings as not using the
account.
650 Other system error Check that the system setting of RICOH
Streamline NX is properly configured.
651 Delegation Server call has failed. • Make sure the Delegation Server
operates normally.
• Reboot the Delegation Server.
655 Failed to read the data. • Confirm Delegation Server status.

• Confirm the network connection that
can communicate between Core server
and Delegation Server.
656 Failed to save data (The entry does not Create a new template.
exist.:Template)
657 Failed to read the data. • Ensure the target device operates
normally.
• Make sure Delegation Server operate
normally.
• Retry the import after restarting the
device.
Delegation Server.
457
Code Cause Solution
660 Failed to read the data. Check that the following settings of the
device access account are properly
configured:
• User name and login password of
Web Service Account
• Community name if SNMP v1/v2
protocol is used
• User name and login password if
SNMP v3 protocol is used
661 Failed to read the data.: Logo Image • Confirm that the target device operates
normally.
• Confirm that Delegation Server operate
normally.
device.
Delegation Server.
662 Failed to read the data.: Settings File • Confirm that the target device operates
normally.
• Confirm that the Delegation Server
operates normally.
device.
Delegation Server.
663 Other system error. • Confirm that the target device operates
normally.
• Confirm that Delegation Server operate
normally.
device.
Delegation Server.
458
Error Code List
Code Cause Solution
665 An unexpected error has occurred. • Confirm that the target device operates
normally.
operates normally.
device.
Delegation Server.
666 Failed to confirm the SDK/J Platform • Confirm that the target device operates
existence. normally.
operates normally.
device.
Delegation Server.
670 There are some non-executed tasks that The machine is operating normally.
cannot be performed because the system
has been suspended.
700 Cannot add the device. The Base Device Either increase the Base Device License
License count has reached the limit. count or mark some of the existing devices
as "Ignore".
701 Failed to save data • Ensure the database which the system
requires operates normally.
• Check capacity of the database which
the system requires.
• Ensure there is no other system or tool
702 An unexpected error has occurred. • Ensure the database which the system
459
Code Cause Solution
707 Running Tasks:Perform the process again Try again after other task finished.
later.
708 The Delegation Server cannot be reached. • RICOH Streamline NX was in the
The task will execute when the service process of starting up, and the task
becomes available. could not be performed. The task will
be automatically performed after the
software starts up.
• Check the Delegation Server status.
• Check the network connection that can
communicate between Core server and
Delegation Server.
709 Map image exceeds maximum file size of Reduce the size of the map image file.
6MB.
710 The Delegation Server cannot be moved Try again after a brief interval.
because it is still running. Stop the
Delegation Server service before
attempting to move it to another computer.
801 Outside of regular office hours. Try again during regular office hours.
802 Failed to obtain device information. • Try again after a brief interval.
system.
• Check the access account profile.
460
Error Code List
Code Cause Solution
803 Failed to send message. • Restart the services.

system.
• Check a proxy server, router, and
firewall settings.
804 A hardware related error has occurred. Restart the services.
805 A database related error has occurred. Restart the services.
806 An error on the Center server side that does Contact your service representative.
not have an error code has occurred.
807 An error on the appliance side that does Contact your service representative.
not have an error code has occurred.
808 Bad file. Contact your service representative.
809 Cannot find the appliance in @Remote Contact your service representative.
Center System.
810 The managed device does not exist in Contact your service representative.
@Remote Center System.
811 There is no such data found in the Contact your service representative.
database.
813 In operation. Try again after a brief interval.
814 The device has already been registered. Contact your service representative.
815 Cannot register device. Check the request number is correct.
816 This is a device that is already registered. Contact your service representative.
818 Parameter error. Check the entered information is correct.
819 A property list item that does not exist has Contact your service representative.
been specified.
820 In the property list settings, an out of range Restart the services.
or oversized value has been specified.
821 A property list item that cannot be set has Restart the services.
been specified.
461
Code Cause Solution
823 The size of the restore file is larger than the Check if the Delegation Server can
size of the free space in the system. communicate with the device.
824 The result has expired. Contact your service representative.
826 The targeted schedule for cancelling does Contact your service representative.
not exist.
827 User cancellation. -
828 Cannot access targeted device. Check the network settings.
829 FTP login authentication failure Check the device settings that the remote
firmware update is allowed.
830 FTP disconnected. • Check if the Delegation Server can

• Check the device is turned on.
831 A reply did not come back from the printing Check if the Delegation Server can
devices within a specified period of time. communicate with the device.
834 The operation has been canceled. Contact your service representative.
835 There was an operation timeout. Contact your service representative.
836 Timeout. Contact your service representative.
841 The connector id is not correct. Contact your service representative.
842 The device id in this notification and in the A request number different from the request
installation plan information differs. number specified by the @Remote center is
used.
Contact your service representative.
843 The format of the connector id invalid. Contact your service representative.
844 Received request number incorrect. Check the request number is correct.
845 A device is already registered with the Contact your service representative.
same IP address.
847 An internal error has occurred with the Restart the services.
restore operations.
848 Communication test failed. Restart the services.
462
Error Code List
Code Cause Solution
849 Exchange is not supported by the service Follow the appropriate steps.
site.
851 Rescue error. Contact your service representative.
852 Corresponding data does not exist. Contact your service representative.
899 There was an unclassified error. Contact your service representative.
951 Network connection error. Check a proxy server, router, and firewall
settings.
954 A function prohibited by the target device is Check the @Remote task permit setting.
specified.
955 XML parser error. Contact your service representative.
1001 System error. Restart the services.
9801 HTTP connection error. Contact your service representative.
Server-related Errors
If a software installation or update performed in conjunction with the RICOH Software Server fails, an
error code is displayed on the screen. The error codes and solutions are described below.
Code Causes and solutions
This error occurs during installation.

M32 To install the specified software, you must first update the software.
Perform the installation again after updating all relevant software.

M42 The software you are trying to install is already installed.
Check the software installed on the device.
E01 Refer to our service person.
463
This error occurs during product key entry.

E05 The entered product key is not found on the RICOH Software Server.
Check the product key and enter it again.

E06 The license related to this product key has been canceled.

E07 The software corresponding to the entered product key was not found.

Installation of the specified software onto the device is not permitted due to an
E09
insufficient number of licenses.
Purchase the required number of licenses.

Because the RICOH Software Server has a record that the target device used another
E10
product key in the past, the entered product key cannot be used.
Enter the product key that was used last time.

The device number is incorrect.
E13
Check the device number, and perform the operation again.
If the problem cannot be solved, contact your service representative.

E18 A trial-use license cannot be used.
Purchase the required license.

E21 The license re-issue count exceeded the upper limit.
464
Error Code List

E22 The requested parameter is invalid.
Update the Firmware.

E46
Refer to our service person.

The software you are trying to install or update is not compatible with the software
E47 already installed on the device.
Check the version of the software installed on the device.
This error occurs during software installation/update.

The version of the system installed on the device may be earlier than the required
E53
version.
This error occurs during installation or update.

E54 The operation is not guaranteed with the selected device.
Check the selected device or the product key.
• Update the firmware.

• Confirm the installed version of the application on the device.
E61
• Confirm that JavaVM is installed on the device.
• Refer to our service person.
465
Exx Error code "Exx" is added to another error on the server side.
xx: number For a detailed solution, contact your service representative.
This error occurs when publishing the installation license.

An error occurred after the license has been published. The published license must be
ER01 returned.
For details about the solution to resolve the problem, consult your service
representative.
466
Troubleshooting
Troubleshooting
Problem Causes and solutions
• Even when settings have been made to search for a device

on another network, the target device may not be detected
A device on the network is not due to the network router settings.
detected.
• Check the discovery range. For details, see page 79
"Searching for Devices".
Devices from a manufacturer

Discovery detects devices that support PrinterMIB. Devices from
other than RICOH are displayed
other manufacturers are also monitored, but the same information
on the device list, but some device
cannot be retrieved from such devices.
information cannot be retrieved.
Device detection was disabled

Set up SNMPv3 on the device side. If it is a RICOH device, setup
after setting up SNMPv3 as the
can be performed from Web Image Monitor. For details, see the
SNMP access account monitoring
instruction manual that comes with the device.
protocol.
• Check that the access account has been correctly set.

Batch settings using a template • Correctly set the access account, and overwrite the access
cannot be performed. account of the target device. For details, see page 78
"Configuring an Access Account".
Deactivation between the target device and the RICOH Software

Server was not correctly processed.
The number of remaining licenses
does not increase even if The message "Failed to deactivate because an internal error has
applications are deactivated/ occurred on the RICOH Software Server." is recorded in the task
uninstalled. log. Check the device number of the target device and the
product ID of the target application in this log, and contact a
service representative.
467
An access account cannot be deleted if it’s in any of the

following conditions:
• The account is assigned to a profile in [Administrator] or
[SNMP] category in a [Basic Device Preferences] template.
An access account cannot be • The account is assigned to the access account of discovery
deleted. task.
• The account is assigned to the access account in any of the
device that is displayed in the device list.
In order to delete an access account, it must be released from
those assignments.
The device screen displays a

message indicating that Profile No profile has been delivered to the device via the device
configuration information cannot settings, or no group has been created for the selected profile.
be found.
No group or workflow is
All groups for the profile are set to hidden.
displayed on the device screen.
Make sure that the device's reception setting function for facsimile
Cannot perform Inbound FAX
is set to "Store". For details, refer to the device model's Operating
Transfer.
Instructions.
468
This chapter describes the setting items displayed on the Management Console. This chapter also
follows the items on the navigation tree of the Management Console.
• When viewing this chapter as a PDF, you can use the index function of the PDF browsing
application to display a list in the same format as the navigation tree of the Management Console.
Device List
This section describes the categories, groups, and power filters displayed in [Device List] in the
navigation tree.
Groups
Groups include system categories, system groups, custom categories, and custom groups. For functional
outlines and details about using the functions, see page 73 "Organizing the Device List".
Navigation Tree Right-click Menu

Item Description
Refresh Updates the categories/groups that are displayed.
Add Category Adds a category in the root hierarchy.
Add Group Adds a new group to a lower hierarchy of the selected category.
The following operations can be performed:

• Rename / Edit Category Name
Rename
• Adding a new device to a group
• Rename / Edit Filter Criteria
Deletes the selected category or group. All devices that are

Delete registered in the deleted group will be transferred to the
unmanaged group.
Display Hidden Devices Displays the devices that are set to be hidden.
Import Imports the information of the groups/categories.

Specify the path of the CSV file to be imported. To import all
groups in the file, select the [Import All Groups] check box.
469
Item Description
Export Exports the structure and name of the selected group and
category. To export all groups, select the [Export All Groups]
check box.
Add Map Adds a device map to and associates it with the selected group.
Delete Map Deletes the associated device map for the selected group.
Add Package Adds a driver package to and associates it with the selected
group.
Delete Package Deletes the associated driver package for the selected group.
Power
From the drop-down menu displayed at the bottom of the navigation tree, filter the devices to be
displayed in the [Devices] tab.
For outlines of the power filters and details about using power filters, see page 89 "Using Power
Filter".
470
Device List
Drop-down Menu
Item Description
Create Filter Displays the [Create Filter] dialog box for creating a new filter. You
can add a new filter in the dialog box.
• [Filter Name] (The box located to the left of the (Save Filter)
button):
Enter the filter name.
• (Save Filter) button:
Saves the filter that has been created.
• [Filter Blocks]:
Select the filtering condition of the devices. You can select more
than one condition for filtering devices.
• [Models]
• [IP Address]
• [Device Status]
• [System Status]
• [Printer Status]
• [Copier Status]
• [Fax Status]
• [Scanner Status]
• [Delegation Server]
• [Custom Criteria]
The setting values of each condition are displayed when a
filtering condition is selected. The number in parentheses () next
to the name of the setting value name represents the actual
number of corresponding devices.
Modify Filter Changes the filtering conditions for the selected filtering group.
Delete Filter Deletes the selected filtering group.
• You can select and access the created filter from the [Select Filter] drop-down menu that is
located to the right of .
471
Devices
The [Devices] tab consists of the device list and [Device Properties]. For details about the contents
displayed on the tabs, see page 59 "Device Properties".
472
Discovery & Polling
Discovery & Polling

This section describes the functions of items displayed in [Discovery & Polling] in the navigation tree.
Discovery
There are two ways to discover devices: [Broadcast] and [Network Search].
Broadcast
Click [Broadcast] in the navigation tree to display the discovery profile. When a profile name is selected
from the list, you can configure the detailed information with the [General], [Access Accounts],
[Discovery Range (Broadcast)], [Schedule], and [Auto Settings] tabs.
• For an outline of broadcast and details about using broadcast, see page 79 "Searching for
Devices".
[General] tab
Specify the task name.
Item Description
Name Enter the name of profile.
Description Enter the description of profile.
DS Server Select the Delegation Server to perform discovery.
Specify whether or not to perform reverse DNS lookup in

discovery. When this setting is enabled, reverse DNS
Perform Reverse DNS Lookup
lookup is performed to search for the name of the host that
corresponds to the IP address.
[Security Group Context] is displayed when Group

Restrictions is enabled. Select the device group to which to
allow access.
Security Group Context
• For details about Group Restrictions, see page 176

"Configuring Group Restrictions".
473
[Access Accounts] tab

Configure the account to be used to access the device when performing device discovery.
Move the account to be used from the [Not Assigned Accounts] list to the [Assigned Account] list by
clicking the button or dragging and dropping.
There are three types of [Access Accounts] as shown in the following table. Each account type is
displayed by a tab.
Tab name Description
Displays the access account that is used in Web service

Device Administrator Access
protocol.
SNMP Access Displays the access account that is used for SNMP.
Displays the access account that is used for remote

SDK/J Platform Access
connection to SDK Platform.
[Discovery Range (Broadcast)] tab

Specify the target range of discovery by broadcast.
Item Description
Specify the target range of broadcast.

• [Local Segment]
Type
• [Subnet]
The default is [Local Segment].
When [Subnet] is selected in [Type], enter the subnet of the

Subnet
IPv4 address.
When [Subnet] is selected in [Type], enter the subnet mask

Subnet Mask of the IPv4 address.
The default is 255.255.255.0.
[Schedule] tab
Configure the schedule for performing discovery tasks.
Item Description
Disable Schedule Select the check box to disable the schedule.
Once Only The task is executed only once at the specified date/time.
474
Discovery & Polling
Item Description
The task begins at the specified date/time, and it is

repeatedly executed at a specified interval. Specify
Interval
whether the interval measurement starts at the start or end
of the job.
The task begins on the specified date, and it is executed

Daily
daily at the specified time.

Weekly executed weekly on the specified day of the week. More
than one day of the week can be specified.

executed monthly at the specified date.
Monthly
You can select multiple dates from the first to the last day of
the month.
Select this check box to set a time period for preventing

Advanced Settings
task execution.
[Auto Settings] tab

Configure the settings for SNMP Trap and Device Log Collection.
Item Description
Specify whether to enable or disable SNMP Trap.

Enable SNMP Trap When SNMP Trap is enabled, notifications regarding the
device status are sent.
Specify whether or not to enable device log collection.

• [Simple]
Specify whether or not to collect device job logs,
device access logs, and device eco logs.
• [Advanced]
Enable Device Log Collection • Manual Input
Specify whether to enable or disable the type of
collection and encryption for each device log.
• Select Template
Use the log collection template to apply the
device log collection settings.
475
Item Description
Specify whether or not to enable [Delete Log data in

Device].
Specify whether or not to enable [Encrypt Device Log

Encrypt Device Log Transfer
Transfer].
Specify whether or not to enable [Enable Device Job Log],

and select [Collection Type]. Select [Custom] to specify the
types of logs to be collected.
• [Copier]
Enable Device Job Log • [Printer]

• [Scanner]
• [Fax]
• [Document Server]
• [Saved Reports]
Specify whether or not to enable [Enable Device Access

Log], and select [Collection Type]. Select [Custom] to
specify the types of logs to be collected.
• [Authentication]
• [Capture]
• [Document Operation]
Enable Device Access Log • [Communication / Attack Verification]

• [Invalid Scan]
• [Validity Check]
• [Administrator Operation]
• [Address Book Operation]
• [Log Transfer Settings]
• [Device Configuration]
Enable Device Eco Log Specify whether or not to enable [Device Eco Log].
476
Discovery & Polling
Item Description
Specify whether or not to enable [Enable Device Eco Log],

Enable Device Eco Log • [Power ON]

• [Power Status Transition Result]
• [Power OFF]
• [Paper Consumption]
Network Search
Click [Network Search] in the navigation tree to display the discovery profile. When selecting a profile
name from the list, you can configure the detailed information with the [General], [Access Accounts],
[Discovery Range (Network Search)], [Schedule], and [Auto Settings] tabs.
• For an outline of network search and details about using network search, see page 79 "Searching
for Devices".
[General] tab
Specify the task name.
Item Description
DS Server Select the Delegation Server to perform discovery.
Specify whether or not to perform reverse DNS lookup in

discovery. When this setting is enabled, reverse DNS
Perform Reverse DNS Lookup
lookup is performed to search for the name of the host that
corresponds to the IP address.

allow access.

477
[Access Accounts] tab

Configure the account to be used to access the device when performing device discovery.
Move the account to be used from the [Not Assigned Accounts] list to the [Assigned Account] list by
clicking the button or dragging and dropping.
There are three types of [Access Accounts] as shown in the following table. Each account type is
displayed by a tab.
Tab name Description
Displays the access account that is used in Web service

Device Administrator Access
protocol.
SNMP Access Displays the access account that is used for SNMP.
Displays the access account that is used for remote

SDK/J Platform Access
connection to SDK Platform.
[Discovery Range (Network Search)] tab

Configure the Discovery Range of the network search.
Item Description
Specify whether to include or exclude a specified range in

Include/Exclude
the network search.
Select the value to search from the following:

• [One Host Name]
Range Type • [One IP Address]
• [Specify IP Range]
The default is [Specify IP Range].
Enter the host name when selecting [One Host Name] in

Host Name
[Range Type].
Enter the IPv4 address used to perform device discovery or

the starting IPv4 address for device discovery when
From
selecting [One IP Address] or [Specify IP Range] in [Range
Type].
Enter the ending IPv4 address for device discovery when

To
selecting [Specify IP Range] in [Range Type].
478
Discovery & Polling
Item Description
Enter the subnet mask of the IPv4 address when selecting

Subnet Mask [Specify IP Range] in [Range Type].
The default is 255.255.255.0.
[Schedule] tab
Configure the schedule for performing discovery tasks.
Item Description

repeatedly executed at a specified interval. Specify
Interval
of the job.

Daily

Weekly executed weekly on the specified day of the week. You
can specify more than one day of the week.

Monthly
the month.

Extension setting
task execution.
[Auto Settings] tab

Configure the settings for SNMP Trap and Device Log Collection.
Item Description
Specify whether to enable or disable SNMP Trap.

Enable SNMP Trap When SNMP Trap is enabled, notifications regarding the
device status are sent.
479
Item Description
Specify whether or not to enable device log collection.

• [Simple]
Specify whether or not to collect device job logs,
device access logs, and device eco logs.
• [Advanced]
Enable Device Log Collection • Manual Input
Specify whether to enable or disable the type of
collection and encryption for each device log.
• Select Template
Use the log collection template to apply the
device log collection settings.
Specify whether or not to enable [Delete Log data in

Device].
Specify whether or not to enable [Encrypt Device Log

Encrypt Device Log Transfer
Transfer].
Specify whether or not to enable [Enable Device Job Log],

• [Copier]
Enable Device Job Log • [Printer]

• [Scanner]
• [Fax]
• [Saved Reports]
480
Discovery & Polling
Item Description
Specify whether or not to enable [Enable Device Access

Log], and select [Collection Type]. Select [Custom] to
specify the types of logs to be collected.
• [Capture]
• [Document Operation]
Enable Device Access Log • [Communication / Attack Verification]

• [Invalid Scan]
• [Log Transfer Settings]
Enable Device Eco Log Specify whether or not to enable [Device Eco Log].
Specify whether or not to enable [Enable Device Eco Log],

Enable Device Eco Log • [Power ON]

• [Power Status Transition Result]
• [Power OFF]
• [Paper Consumption]
Polling
Click [Polling] in the navigation tree to display the profile list. When selecting a profile from the list, you
can configure a device for periodic or immediate monitoring with the [General], [Target Devices/
Groups], [Status Polling], [Supplies Polling], [Counter Polling], [Other Polling], [User Counter Polling],
and [Detailed Counter Polling] tabs.
• The default profile "default" that enables periodical execution of status polling, supply polling,
counter polling, and other polling is pre-registered to the system.
• For an outline of polling and details about using polling, see page 91 "Checking the Device
Status".
481
[General] tab
Item Description

allow access.

[Target Devices/Groups] tab

To select all the devices, select the [All Devices] check box at the top left of the dialog box that is
displayed.
[Status Polling] tab
Configure the schedule for Status Polling.
Item Description

repeatedly executed at a specified interval.
Interval Specify the interval from 1 minute to 7 days. Specify
of the job.

Daily

Weekly executed weekly on the specified day of the week.
You can specify more than one day of the week.
482
Discovery & Polling
Item Description

Monthly
the month.

Extension setting
task execution.
[Supplies Polling] tab

Configure the schedule for Supplies Polling. The contents of the settings are the same as the settings
of Status Polling.
[Counter Polling] tab
Configure the schedule for Counter Polling. The contents of the settings are the same as the settings
of Status Polling.
[Other Polling] tab
Configure the schedule for Other Polling. The contents of the settings are the same as the settings of
Status Polling.
[User Counter Polling] tab
Configure the schedule for User Counter Polling. The contents of the settings are the same as the
settings of Status Polling.
[Detailed Counter Polling] tab
Configure the schedule for Detailed Counter Polling. The contents of the settings are the same as
the settings of Status Polling.
Error Polling
Click [Error Polling] in the navigation tree to display the profile list. When selecting a profile from the list,
you can configure the profile with the [General], [Target Devices/Groups], [Triggers], and [Schedule]
tabs.
• For an outline of error polling and details about using error polling, see page 94 "Creating an
Error Polling Task".
[General] tab
Specify the name of the profile.
483
Item Description

allow access.


To select all the devices, select the [All Devices] check box at the top left of the dialog box that is
displayed.
[Triggers] tab
Select the device status that will become the criteria for starting error polling.
Type Item
• [Select All]
• [No Toner/Ink]
• [Paper Misfeed]
• [Call Service]
• [Cover Open]
Errors • [Device Access Violation]
• [No Paper]
• [No Response]
• [Original Misfeed: ADF]
• [Fax Transmission Error]
• [Error]
484
Discovery & Polling
Type Item
• [Select All]
• [Offline]
• [Toner/Ink Almost Empty]
• [Alert]
• [Replace/Supply]
Warnings
• [Maintenance]
• [Busy]
• [Almost Out of Paper]
• [Energy Saver Mode]
• [Warming Up...]
[Schedule] tab
Configure the schedule for [Error Polling].
Item Description

repeatedly executed at a specified interval.
Interval
Specify whether the interval measurement starts at the start
or end of the job.

Daily

Weekly executed weekly on the specified day of the week.

Monthly
the month.

Extension setting
task execution.
485
Access Profiles
The following types of [Access Profiles] are available: [SNMP] and [SDK/J Platform].
Device Administrator
Click [Device Administrator] in the navigation tree to display a list of access accounts used for the Web
service protocol.
• For an outline of the access account and details about using the access account, see page 78
Item Description
Profile Name Enter the profile name.
Description Enter the task description.
Enter the user name.

User Name
The user name can contain up to 32 characters.
Enter the password.

Password
The password can contain up to 128 characters.

allow access.

SNMP
Click [SNMP] in the navigation tree to display a list of access accounts used for the SNMP protocol.
• "default" is registered as a default account in the system.

486
Discovery & Polling
Item Description
Specify how many retry attempts can be performed if a device

Retry
does not respond during discovery.
Specify how long the waiting period is if a device does not

respond during discovery.
Timeout
Specify a value between 500 and 60000 milliseconds. The
default is 2000 milliseconds.

allow access.

Select the type of the protocol.

• SNMP v1/v2
Protocol
• SNMP v3
Configuration items vary depending on protocol types.
Enter [Read Community Name]. Specify this item when

Read Community Name [SNMP v1/v2] is selected in [Protocol].
The Read Community Name can contain up to 15 characters.
Enter [Write Community Name]. Specify this item when

Write Community Name selecting [SNMP v1/v2] in [Protocol].
The Write Community Name can contain up to 15 characters.
Enter the user name. Specify this item when selecting [SNMP
User Name v3] in [Protocol].
The user name can contain up to 32 characters.
Enter the password. Specify this item when selecting [SNMP

Password v3] in [Protocol].
487
Item Description
Select the authentication algorithm.

• [SHA1]
Authentication Algorithm
• [MD5]
Specify this item when selecting [SNMP v3] in [Protocol].
Enter the context name. Specify this item when selecting

Context Name [SNMP v3] in [Protocol].
The context name can contain up to 256 characters.
Enter the encryption password. Specify this item when

Encrypted Password selecting [SNMP v3] in [Protocol].
The encrypted password can contain up to 32 characters.
Select the encryption algorithm.

• [DES]
Encryption Algorithm
• [AES128]
Specify this item when selecting [SNMP v3] in [Protocol].
SDK/J Platform
Click [SDK/J Platform] in the navigation tree to display a list of access accounts used for the SDK/J
protocol.
• "default" is registered as a default account in the system.

Item Description
Profile Description Enter the task description.
Enter the password.

Password
488
Discovery & Polling
Item Description

allow access.

489
Configuration
This section describes the functions of items displayed in [Configuration] in the navigation tree.
Configuration Templates
Create a template to change the device settings.
Standard Device Preferences
Click [Device Settings] in the navigation tree to display the template list.
• For an outline of the device settings and details about using the device settings, see page 104
"Managing the Device Settings".
Create New Standard Settings Template
Item Description
Template Name Enter the template name.
Description Enter the template description.

allow access.

Create a template without specifying any configuration

values.
Retrieve the setting values from a device and create a

template. You can edit the retrieved data. You cannot
retrieve encrypted information such as passwords and
Get Settings from Device security settings.
• [Select Device] button: Click this button to display the
dialog box for selecting the device.
490
Configuration
Item Description
Import setting values from an external file and create a

template. You can edit the retrieved data.
Import Settings from File
• [Browse...] button: Click this button to specify the path
of the file to be imported.
You can edit the template from the [General] tab and [Standard Device Preferences] tab when
selecting the template from the list.
[General] tab
Item Description

allow access.

[Standard Device Preferences] tab

The categories of the setting items that can be edited are displayed on the left side of the screen.
Select a category to display the screen for editing the setting on the right side of the screen.
• General
• Date and Time
• Smart Operation Panel
• Network Protocols
• TCP/IP
• SNMP
• Administrator
• Email
• Authentication
• Service and Consumables
• Printer
491
• Security
• Interface
• Device Functions
• Web Browser NX
For details about the configuration items, see page 675 "List of Device Preference Setting Items".
Device-specific Preferences
Click [Device-specific Preferences] in the navigation tree to display the template list.
• For an outline of the device-specific preferences and details about using the device-specific
preferences, see page 104 "Managing the Device Settings".
Create New Device-Specific Settings Template
Item Description

allow access.

Obtains the device-specific preferences from the device.

• [Select Device]: Click this button to display the dialog
box for selecting the device. When a device is
selected, [Device Name], [Vendor], and other device
Get Encrypted Settings from Device information are displayed.
• [Password]: Enter the password to encrypt and
decrypt the obtained file.
• [Logo Image]: Select this check box to obtain a logo
file from the device for creating the template.
492
Configuration
Item Description
Import the device-specific preferences from a file. Click an

item to select and configure the following:
• [Settings File]: Click the [Browse...] button to specify
the path of the file to be imported.
Import Encrypted Settings from File
• [Logo File]: Click the [Browse...] button to specify the
path of the logo file to be imported.
• [Password]: Enter the password that was used when
the encrypted data was created.
Get Smart Operation Panel Obtains the Smart Operation Panel settings from devices
Settings from Device equipped with Smart Operation Panel.
Firmware
Click [Firmware] in the navigation tree to display the template list.
• For an outline of the firmware template and details about using the firmware template, see
page 104 "Managing the Device Settings".
Create New Firmware Template
Item Description

allow access.

Download from RICOH Software

Downloads the firmware file from RICOH server.
Server
493
Item Description
Displays the list of firmware files. The displayed files

include both the files downloaded from the repository on
RICOH server and the files uploaded from the local
computer. Select a file from the following list:
• [Firmware Package Information]: [Device Model
Use File in Repository Name], [Description], [Package Version], [Release
Date], and [Registration Date] are displayed in the
list.
• [Firmware Module Information]: [No.], [Module
Name], [Version], and [Part Number] are displayed
in the list.
Updates the custom RICOH firmware. This is not normally

selected. Uploads the firmware to the repository.
• [File Path]: Click the [Browse...] button to select the
firmware file.
• [Description]: Enter the description of the firmware
file.
Upload New File to Repository • [Firmware Package Information]: [Device Model
Name], [Description], [Package Version], [Release
Date], and [Registration Date] are displayed in the
list.
• [Firmware Module Information]: [No.], [Module
Name], [Version], and [Part Number] are displayed
in the list.
Retrieve Smart Operation Panel Obtains the Smart Operation Panel settings from devices
Settings from Device equipped with Smart Operation Panel.
When a firmware template is selected from the list, the [General] and [Firmware] tabs are
displayed under the list.
[General] tab
Item Description
494
Configuration
Item Description

allow access.

[Firmware] tab
From the [Firmware] tab, you can check the detailed information of the firmware template.
SDK/J Platform
Click [SDK/J Platform] in the navigation tree to display the template list.
• For an outline of the SDK/J platform and details about using the SDK/J platform, see page 110
"Managing the SDK/J Platform".
Create New SDK/J Platform Template
Item Description

allow access.

The latest version of the SDK/J platform that corresponds

Download from RICOH Software to the device can be obtained from the RICOH Software
Server Server, and the file can then be distributed to the device.
• [Country]: Select the country name.
495
Item Description
Select a file from the list of SDK/J Platform file in the

repository.
• [Forced Installation]: When this check box is selected,
Use File in Repository the SDK/J platform is installed on the device
regardless of the version of the SDK/J platform that
has already been installed on the device. Clear the
check box to not apply the update when the major
version of the SDK/J platform is different.
Uploads the SDK/J Platform file to the repository.

• [File Path]: Click the [Browse...] button to select the
SDK/J platform file.
• [Description]: Enter the description of the SDK/J
platform file.
Upload New File to Repository • [Upload] button: Click to upload the selected
firmware to the repository.
• [Forced Installation]: When this check box is selected,
the template is installed on the device regardless of
the version of the SDK/J platform that is already
installed on the device. Clear the check box to not
apply the update when the major version is different.
When a template is selected from the list, the [General] and [SDK/J Platform] tabs are displayed
under the list.
[General] tab
Item Description
[SDK/J Platform] tab

You can check the detailed information of the template from the [SDK/J Platform] tab.
Device Applications
Click [Device Applications] in the navigation tree to display the template list.
496
Configuration
• For an outline of the Device Applications and details about using Device Applications, see
page 111 "Managing Device Applications".
Create Device application Template
Item Description

allow access.

Select the application source.

Application Source • [RICOH Software Server]
• [Local File]
This item can be selected when [RICOH Software Server]

is selected in [Application Source]. Device Applications
Download from RICOH Software can be downloaded from [RICOH Software Server] after
Server the following items are configured:
• [Product Key]: Enter the product key.
This item can be selected when [Local File] is selected in

[Application Source].
The application file on the repository can be selected.
• [Heap Size]: Specify the heap size. Heap Size is the
Use File in Repository area in memory that can be used by both the Java
Platform and all applications.
• [Stack Size]: Specify the stack size. Stack Size is the
data storage area where temporary files are stored
when an application is executed.
497
Item Description
To uninstall the Device Application of RICOH Software

Server:
Select [RICOH Software Server] in [Application Source].
Uninstall • [Product Key]: Enter the product key.
To uninstall the Device Application installed on the device:
Select [Local File] in [Application Source].
• [Application Name]: Select the application.
• [Version to uninstall]: Select the version.
Creates a template for activating the Device Application

using [RICOH Software Server]. This item can be selected
when [RICOH Software Server] is selected in [Application
Activate Source].
• [Product Key]: Enter the product key.
This item can be selected when [Local File] is selected in

[Application Source].
Uploads the application file to the repository.
• [File Path]: Specify the application.
• [Description]: Enter the description of the application
file.
Upload New File to Repository • [Heap Size]: Specify the heap size. Heap Size is the
area in memory that can be used by both the Java
Platform and all applications.
• [Stack Size]: Specify the stack size. Stack Size is the
data storage area where temporary files are stored
when an application is executed.
• [Upload] button: Click to upload the selected
firmware to the Core Server.
When an application template is selected from the list, the [General] and [Application] tabs are
498
Configuration
[General] tab
Item Description
Enter [Product ID] only for the Device Application template

Product Key
of [RICOH Software Server].
[Application] tab
From the [Application] tab, you can check the detailed information of the application template.
Address Book
Click [Address Book] in the navigation tree to display the template list.
• For an outline of the address book and details about using the address book, see page 114
"Managing the Address Book".
Create New Address Book Template
Item Description
Creates a template without specifying any configuration

values. Select one of the following authentication methods:
• [User Code / None]: Select this when using user
code authentication or when not using user
Create Blank Template authentication.
• [Basic Authentication, Windows Authentication, LDAP
Authentication, Integration Server]: Select this item for
Basic Authentication, Windows Authentication, LDAP
Authentication, or Integration Server.
499
Item Description
Creates a template with the user information retrieved from

a device. You can retrieve and modify user information
such as e-mail addresses and authentication information.
Get Editable Settings from Device Highly sensitive information cannot be retrieved from
devices.
• [Select Device] button: Click this button to display the
Creates a template with the encrypted information

retrieved from a device.
Get Encrypted Settings from Device • [Select Device] button: Click this button to display the
• [Password]: Enter the password for the encrypted file.
Creates a template with the user information imported from

Import Editable Data from File a text or CSV file.
• [File Path]: Click the [Browse...] button to select a file.
Creates a template from the information imported from a

backup file.
Import Encrypted Data from File • [File Path]: Click the [Browse...] button to select a file.
• [Password]: Enter the encryption key that was used
when creating the backup file.
Imports the data from SmartDeviceMonitor for Admin/

Ridoc IO Analyzer.
Import Data from SmartDevice • [File Path (Address Management Tool)]: Click the
Monitor for Admin/Ridoc IO [Browse...] button to select the file of the address
Analyzer management tool. This item must be specified.
• [File Path (User Management Tool)]: Select the file of
the User Management Tool.
When a template is selected from the list, the [General], [Settings], and [Entry List] tabs are
[General] tab
Set the general information of a task.
500
Configuration
Item Description

allow access.

[Settings] tab
On this tab, configure the address book.
Item Description
Before applying the template contents, such as batch entry

Counter Collection per User delete, specify whether or not to collect user counters
registered to the device.
Specify whether or not to reset the volume use of all users

Reset Volume Use
registered to the device.
Specify whether or not to delete the address book before

applying the template contents.
• [All]: All entries in the address book are deleted at
once.
• [User Setting]:
If the [Specify Batch Deletion of User Entries] check box is
selected, all "User" entries whose login name or user code
Delete Entry
is not specified will be deleted.
If the [Specify Batch Deletion of Destination Entries] check
box is selected, all "User" entries whose login name or user
code is not specified will be deleted.
If the [Specify Batch Deletion of Group Entries] check box
is selected, all “Groups" entries will be deleted.
• [Disable]: Entries cannot be deleted at once.
501
Item Description
Specify whether or not to have device entries exactly

match the template contents. If the [Match All Settings]
check box is selected, the entries that are not present in the
Match All Settings template are completely deleted from the device. If the
[Match All Settings] check box is not selected, device data
is not deleted, but entries that are present in the template
are added or updated.
[Entry List] tab

Edit settings for a user or a group. You can add or delete user or group entries. You can configure
an entry using the tabs shown below.
• [General] tab
This tab is displayed for user and group entries.
Select the [Set] check box to change the setting.
Item Description
User Name Enter a name.
Specify whether to specify a registration number manually

Specify Registration No. or to acquire the number automatically from the device. To
specify a number, select this check box.
Registration No. Enter this item to specify the registration number.
Enter the name to be displayed on the display panel of the

Key Display Name
device.
Enter the pronunciation characters for the key display

Index
name.
Specify the display priority on the control panel of the

machine. Specify from the following range:
Display Priority • [Do not Specify]
• [Priority] 1–10
The default is [Priority] 5.
• [Title] tab
502
Configuration
Item Description
Title1-3 Select from Title 1 to 3 for the registered title.
Add to Freq. Select the check box of this item to use it as a working title.
• [User Code] tab

This tab is displayed for a user entry.
This item appears only if you select [User Code / None] as the authentication method when
creating the template.
Item Description
User Code Enter the user code to be assigned to an account.
• [Auth. Info] tab

Select the [Set] check box to change the setting. The following setting items can be specified
when the authentication method of the template is [Basic Authentication], [Windows
Authentication], [LDAP Authentication], [Integration Server]:
Item Description
Enter the login user name and password. Specify this

setting when the authentication method of the template is
Authentication
[Basic Authentication], [Windows Authentication], [LDAP
Authentication], [Integration Server].
• [Do not Specify]: Folder authentication is not

specified.
• [Use Login Auth. Info]: Folder authentication is
performed using the login user name and password
specified in [Authentication].
Folder Authentication
• [Specify Other Auth. Info]: Folder authentication is
performed using authentication information that is
different from the login user name and password set
in [Authentication]. Enter the login user name and
password to be used for folder authentication.
503
Item Description
• [Do not Specify]: SMTP authentication is not

specified.
• [Use Login Auth. Info]: SMTP authentication is
SMTP Authentication
• [Specify Other Auth. Info]: SMTP authentication is
password to be used for SMTP authentication.
• [Do not Specify]: LDAP authentication is not specified.

• [Use Login Auth. Info]: LDAP authentication is
LDAP Authentication • [Specify Other Auth. Info]: LDAP authentication is
password to be used for LDAP authentication.
• [Login Password] and [Password] are secure information. The information cannot be
obtained from devices, or checked whether the information in the device are the same as
the information specified in the Management Console.
• [Available Functions] tab
504
Configuration
Item Description
Specify the color modes that are available for the copier
function.
• [Level]: Enable or disable the following items: When
[Disable] is selected, all items are disabled.
• [Black & White]: Monochrome copying is enabled.
Copier • [Single Color]: Monochrome copying and single
color copying are enabled.
• [Two-color]: Monochrome copying, single color
copying, and two-color copying are enabled.
• [Auto Color]: Auto color copying is enabled.
• [Full Color]: Full color copying is enabled.
Specify the color modes that are available for the printer
function.
[Level]; All enabled items are disabled. Click the following
items to enable or disable each function. All items are
Printer disabled when Disable is selected.
• [Black & White]: Monochrome printing is enabled.
• [Color]: Monochrome printing and color printing are
enabled.
• [Scanner]: The scanner function is enabled when this

check box is selected.
• [Fax]: The facsimile function is enabled when this
Other Functions
• [Document Server]: The document server function is
enabled when this check box is selected.
Limit Value for Print Volume

Enter the limit of the printing volume.
Use Limitation
• [Email/Fax] tab
505
Item Description
Enter a fax number or an IP-Fax destination.

When a subaddress is combined with a UUI, enter the
Fax Destination combined UUI- subaddress in this order. Enter "^"
between the IP-Fax destination and an advanced
destination.
Set the line type to be used.

• G3
• G3 PABX
• G4
• G4 PABX
• I-G3
• I-G3 PABX
• G3 Auto
• G3 Auto PABX
Select line type.
• G3-1
• G3-1 PABX
• G3-2
• G3-2 PABX
• G3-3
• G3-3 PABX
• H.323
• SIP
The default is G3.
International Transmission Select the check box for this item to enable international
Mode transmission mode.
Address Enter the e-mail address of the user.
Use This Email Address for The specified e-mail address is used for e-mail and Internet
Email and Internet Fax fax.
Use This Email Address for

The specified e-mail address is used for Internet fax.
Internet Fax
506
Configuration
Item Description
Internet Fax – via SMTP Select the check box to send an Internet fax via the SMTP
Server server.
Fax Header Select the sender's name.
Label Insertion Select this check box to specify the label insertion.
1st Line The name used for label insertion is displayed.
Label Insertion 2nd Line Set the string of the second line entered in label insertion.
(String) You can specify a custom message.
Label Insertion 3rd Line Specify the message of the third line used for label
(Standard Message) insertion. You can specify a fixed phrase.
• [Folder] tab
Item Description
Select the protocol to be used.

• SMB
• FTP
Protocol
• NCP-Bindery
• NCP-NDS
The default is SMB.
When the protocol is FTP, enter a port number. Specify

from the following range:
Port Number
• 1–65535
The default is 21.
Server Address When the protocol is FTP, enter a server name.
Path Enter the path.
507
Item Description
When the protocol is FTP, specify the character code of

text in Japanese.
• US-ASCII
Japanese Character Code Set
• SHIFT-JIS
• EUC-JP
The default is US-ASCII.
• [Protection] tab
Item Description
Select the check box to use the address book as the

Register as Destination
destination. This tab is not displayed for a group entry.
Select the check box to protect folder destinations. This

Protect Dest.
item is valid only when the folder destination is specified.
Select the check box to use the address book as the

Register as Sender sender. This item will not be displayed if the target device
does not support this function.
Select the check box to protect the sender. This setting is

Protect Sender
valid only when [Register as Sender] is selected.
Enter the protection code of the sender and folder This

Protection Code
setting is valid only when [Protect Dest.] is selected.
508
Configuration
Item Description
The names and permissions of the entries to which

destination protection is specified are displayed in a list.
Select the address book, and specify the permissions from
the following:
• [read-only]
Access Control List for • [read-write]

Destination Protection Settings • [Delete]
• [Full Control]
This item is not displayed when [User Code Authentication]
or [No Authentication] is selected as the authentication
method.
This tab is not displayed for a group entry.
The names and permissions of the entries to which

document protection is specified are displayed in a list.
Select the address book, and specify the permissions from
the following:
• [read-only]
Access Control List for • [read-write]

Document Protection Settings • [Delete]
• [Full Control]
This item is not displayed when [User Code Authentication]
or [No Authentication] is selected as the authentication
method.
This tab is not displayed for a group entry.
• [Protection Code] is secure information. The information cannot be obtained from

devices, or checked whether the information in the device are the same as the
information specified in the Management Console.
• [Group List] tab
509
Item Description
The groups to which the entry is registered are displayed in

a list.
Selected Groups If you do not use the address book as the target of this
template, move the address book to [Unselected Groups]
by dragging and dropping or by using the button.
The groups to which the entry is registered are displayed in

a list.
Unselected Groups To set the address book as the target of this template,
move the address book to [Selected Groups] by dragging
and dropping or by using the button.
• [Users and Groups] tab

This tab is displayed for a group entry.
The users and groups that are registered to the address book are displayed in the list.
• [Reset Counter per User] tab
Item Description
Print (Copier, Fax Print, The print counter using the copier, printer, and fax
Printer) functions is reset.
Fax Transmission The fax send counter is reset.
Scanner The scanner counter is reset.
Volume Used The user quota counter is reset.
Log Collection
Click [Log Collection] in the navigation tree to display the template list.
• For an outline of the log collection and details about using the log collection, see page 116
"Managing Device Logs".
510
Configuration
Log Collection
Item Description

allow access.

You can edit the template from the [General] tab and [Log Collection] tab when selecting the
template from the list.
[General] tab
Item Description

allow access.

[Log Collection] tab
Item Description
Specify whether or not to delete all the log data on the

device.
Configure log transfer settings Specify whether or not to activate the log transfer setting.
Encrypts the data transfer of the device log. To encrypt

Encrypt Device Log Transfer transfer, enable the SSL settings of the system. For details,
see page 415 "Enabling SSL".
511
Item Description
To save a log to a device securely, configure the settings to

Encrypt Logs in Device
encrypt and save the log on the device.
Collects the device job log.

Select the configuration method of the Device Job Log.
• [All]: All items in [Collection Type] are selected.
• [Custom]: Select the items to check from [Collection
Type].
When selecting [Custom], select [Collection Type] from the
Enable Device Job Log following:
• [Copy]
• [Scanner]
• [Document Box]
• [Printer]
• [Fax]
• [Report]
Specify whether or not to enable the Device Access Log.

Select the configuration method of the Device Access Log.
Type].
When selecting [Custom], select [Collection Type] from the
following:
Enable Device Access Log • [Document Operation]

• [Invalid Scan]
• [Log Transfer Setting]
• [Capture]
• [Communication / Attack Verification]
512
Configuration
Item Description
Specify whether or not to enable the Device Eco Log.

Select the configuration method of the Device Eco Log.
Type].
Enable Device Eco Log When selecting [Custom], select [Collection Type] from the
following:
• [Power ON]
• [Power OFF]
• [Power Status Transit]
• [Per Hour Counter]
Configuration Tasks
Click [Configuration Tasks] in the navigation tree to display the task list.
• For an outline of the configuration tasks and details about using the configuration tasks, see the
following:
• page 120 "Rebooting a Device"
• page 122 "Managing the Power Status of Devices"
[General] tab
Set the general information of a task.
Item name Description
Name Enter the task name.
513

allow access.

Select the type of the task.

• [Check]
• [Apply]
Type • [Reboot]
• [Cancel Energy Saver Mode]
• [Reinitialize SLNX Embedded]
[Template] tab
Click the button on the toolbar to display the dialog box for selecting the template to be
included in the task. Use the button to move the template to be used from the [Template] list to
the [Target Template] list
Specify [Force Reboot after Template Execution] or [Switch into Energy Saver Mode after Execute
Template] as necessary.
• When [Force Reboot after Template Execution] is specified, the device reboots after template
execution regardless of the execution result.
• When [Switch into Energy Saver Mode after Execute Template] is specified, the device
switches to energy saver mode after template execution.
• The [Template] tab is not displayed when [Energy Saver Mode], [Cancel Energy Saver
Mode], or [Reboot] is selected in [Type] on the [General] tab.
The target users/groups of the task are displayed in the list. Click the button on the toolbar to
add the target devices in units of devices or groups.
[Schedule] tab
Specify the task execution schedule.
514
Configuration
Once Only Executed only once at the specified date/time.

repeatedly executed at a specified interval. Specify the
Interval
interval from 1 minute to 7 days. Specify whether the
interval measurement starts at the start or end of the job.

Daily
Network search begins at the specified date/time, and it is

Weekly executed weekly on the specified day of the week. You
can specify more than one day of the week.

Monthly
You can specify more than one date from the 1st to 31st
day or the last day of the month.

Advanced Settings
task execution.
[Notifications] tab
Item Description
Enable Task Completion Specify whether or not to send a notification e-mail when
Notification the task is completed.
Enter the e-mail address of the destination manually.

• Email address: Enter the e-mail address of the
Input Email Address Manually destination.
• [Language]: Select the language to use in the
notification e-mail.
Select a destination from the destinations registered in

Select Destination
[System] [Notification] [Destination].
515
Streamline NX Embedded Settings
Configure the operations related to the Device Applications of RICOH Streamline NX.
Embedded Login Screen
Click [Embedded Login Screen] in the navigation tree to display the list of screen names.
• For an outline of the login screen and details about using the login screen, see page 126
"Managing the Streamline NX Embedded Settings".
[General] tab
Item Description
Screen Name Enter the name of the custom screen.
Description Enter the description of the custom screen.
[WVGA] tab
Configure the login screen to be displayed on an MFP that is equipped with a WVGA screen.
The preview image is displayed on the right side of the screen, and the edit screen is displayed on
the left side.
Item Description
Specify the background color of the screen. Enter the color

code in hexadecimal notation. You can also select the
Screen Background Color color from the color palette.
The default is #FFFFFF (white).
Select the check box to display a message on the login

Show Message
screen.
516
Configuration
Item Description
Select the language of the message to be displayed on the

login screen, and enter the message text.
• [en_US]
• [fr_FR]
• [de_DE]
• [it_IT]
• [es_ES]
• [nl_NL]
Message
• [zh_CN]
• [zh_TW]
• [ja_JP]
• [pt_PT]
• [pt_BR]
• [ru_RU]
• [da_DK]
• [no_NO]
Specify the background color of the message. Enter the

color code in hexadecimal notation. You can also select
Message Background Color the color from the color palette. To specify transparent
background color, enter #ff00ff.
The default is #FFFFFF (white).
Select the size of the characters in the message.

• [Large]
Font Size • [Medium]
• [Small]
The default is [Large].
Specify the color of the characters in the message. Enter

the color code in hexadecimal notation. You can also
Font Color select the color from the color palette.
The default is #000000 (black).
517
Item Description
Configure the labels of the [Language], [Guest], [PIN

Login], and [Login] buttons. You can specify this setting for
Button Title each language.
Select the language, and then enter the label name.
Select the button style.

• [Normal]
• [String]
• [Blue Edge]
Button Style • [Red Edge]
• [Green Edge]
• [Gray]
• [None]
The default is [Green Edge].
Select the size of the button text.

• [Large]
Font Size • [Medium]
• [Small]
The default is [Large].
Specify the color of the button text. Enter the color code in
hexadecimal notation. You can also select the color from
Font Color the color palette.
The default is #000000 (black).
Select the alignment to be applied to the Guest Button.

Alignment • [Center]
• [Left]
518
Configuration
Item Description
Import an image to be displayed as the new image of the

card reader. An image of up to 128 KB can be imported.
The specifications of the images that can be imported are
as follows:
• Length
WVGA: 800 px, 4.3 inch: 480 px, Smart Operation
Panel: 1024 px
New Image File • Height
WVGA: 444 px, 4.3 inch: 256 px, Smart Operation
Panel: 520 px
• File Size
WVGA: 128 KB, 4.3 inch: 128 KB, Smart Operation
Panel: 2 MB
• Format
JPEG, PNG
Show Screen icon Displays an image on the login screen.
[4.3 inch] tab

Configure the login screen to be displayed on an MFP that is equipped with a 4.3-inch screen.
the left side.
Item Description
Specify whether or not to apply the same settings as the

WVGA login screen.
Same as WVGA To not apply the same settings as the WVGA login screen,
clear the check box, and then configure the settings. The
same setting items as the WVGA tab are available.
[Smart Operation Panel] tab

Configure the login screen to be displayed on an MFP that is equipped with the Smart Operation
Panel.
the left side.
519
Item Description
Specify whether or not to apply the same settings as the

WVGA login screen.
Same as WVGA To not apply the same settings as the WVGA login screen,
clear the check box, and then configure the settings. The
same setting items as the WVGA tab are available.
Embedded Authentication
Click [Authentication] in the navigation tree to display the list of configuration names.
• For an outline of authentication and details about using authentication, see page 126 "Managing
the Streamline NX Embedded Settings".
[Authentication and Accounting] tab
Item Description
Configuration
Enter the name of the setting.
Name
Description Enter the description of the setting.
Select the type of supported card reader.

• [No Card Reader]
• [Keyboard-emulation Reader]
• [PCSC Compliant Reader (Standard)]
Card Reader Settings
When [PCSC Compliant Reader (Standard)] is selected, press the
[Card Reader Settings] button and configure the card reader settings.
Card Reader • Card Configuration
Enter the data to be passed to the card manager.
• Log Level
Specify the type of log to be reported to the card manager.
• CRL Check
Select to use the Certificate Revocation List (CRL) identified by
the certificate to verify the validity of the certificate.
The default is [No Card Reader].
520
Configuration
Item Description
• When [Keyboard-emulation Reader] is selected, the card readers other

than those listed below must be registered using [Card Reader Settings].
Vendor ID Product ID
0x0c27 0x3bfa
0x0c27 0x3cfa
0x0c27 0x1000
0x0413 0x2003
Card Reader 0x13ad 0x9caa
0x0ce8 0x003b
0x1130 0x0001
• [PCSC Compliant Reader (Standard)] is not available when the CAC-PIV

license is activated.
• [PCSC Compliant Reader (Standard)] is available for devices with the
Smart Operation Panel. When the device is a laser printer, a model
released before 2012*, or a wide-format or long length device, [PCSC
Compliant Reader (Standard)] is unavailable.
* To check when a device was produced, contact the local Ricoh operating
company.
Specify whether or not to enable Auto Logout Time.

If no operations are performed for the specified period of time, the user is
Auto Logout automatically logged out, and the device returns to the login screen. Specify the
Timer period from the following range:
•1–60 second(s)
The default is 30 seconds.
Login Screen Specify whether to use the default login screen or the custom login screen.
Prioritized
Select the screen to be displayed after the login screen.
Application
521
Item Description
Specify the Login Method.

• [PIN Login]: Specify whether or not to enable login by entering a user PIN.
Login Method • [Guest Login]: Specify whether or not to enable login by using a guest
account.
When [Guest Login] is enabled, configure [Guest User] and [Guest Prioritized
Application].
Specify whether or not to enable the Local User Cache function. When this
check box is selected, the user information is cached on the hard disk drive of
the devices and used if the connection to the authentication server cannot be
established.
Enable Local Configure the expiration time of the user information that is cached on the
User Cache device.
• [Expire]: Specify whether or not to set an expiration period.
• [Expiration Time]: Specify the expiration time between 1 and 999 day(s).
The default is 30 days.
Configure the Direct Print function.

• [Allow device direct print]: Specify whether or not to allow the use of
Direct Print.
• [Accept anonymous user]: Specify whether or not to allow an anonymous
user to perform printing.
Direct Print
• If the device fails to log in to the Delegation Server using the user name, it
tries using the alias name. If you do not want to login using an alias name,
do not configure an alias user name.
• Laser printers do not support printing using the [Accept anonymous user]
option. To accept an anonymous user's print jobs when using a laser
printer, configure print job authentication for the laser printer. For details,
see page 669 "Servers".
Cost Center Specify the label of Cost Center Level 1 to be displayed on the screen of the
Label Level 1 device.
Cost Center Specify the label of Cost Center Level 2 to be displayed on the screen of the
Label Level 2 device.
522
Configuration
Item Description
Specify the default language to be displayed on the screen of the device when
the user logs in.
Default This setting is effective for Smart Operation Panel only.

Language
• If the selected language is not installed on the device, English is used as

the default language.
Authentication Priority List
Click [Authentication Priority List] in the navigation tree to display the list of priority list names.
• For an outline of the authentication priority list and details about using the authentication priority
list, see page 126 "Managing the Streamline NX Embedded Settings".
[General] tab
Item Description
Priority List Name Enter the name of Priority List.
Description Enter the description of Priority List.
[Authentication Order] tab

The authentication list is displayed. Use the buttons on the toolbar to add, delete, or sort the
authentication profiles.
Embedded Print
Click [Embedded Print] in the navigation tree to display the list of configuration names.
• For an outline of print and details about using print, see page 126 "Managing the Streamline NX
Embedded Settings".
Item Description
Configuration Name Enter the name of the setting.
523
Item Description
Specify how to sort the print jobs.

Sort Field • [Job Name]
• [Date/Time]
Specify the sort order of the print jobs.

Sort Order • [Ascending]
• [Descending]
Specify the type of print jobs to be selected in the job list.

• [All Selected]: All jobs in the job list are selected by
default.
Job Selection • [None Selected]: None of the jobs in the job list are
selected by default.
• [Print Not Selected] Only Unprinted Jobs Selected:
Unprinted jobs in the job list are selected by default.
524
Configuration
Item Description
Specify whether or not to cancel a print job when the user

logs out while the job is being processed.
• [Do not cancel]: A job is not canceled on logout.
• [Always]: A job is always canceled on logout.
• [On printer error]: A job is canceled on logout only when
any of the following errors occurs:
• the device is running out of paper or toner
• a door of the device is open
• paper is jammed in the device
• the device is offline
Cancel job on logout
• The machine administrator's account must be configured
properly to use this function. For details about account
configuration, see page 78 "Configuring an Access
Account".
• The canceled job is also deleted from the Delegation
Server and RICOH Streamline NX PC Client.
• This function is not available for laser printers not
equipped with Smart Operation Panel or 4.3-inch
screen.
• A user with read and write privilege on SNMPv2 should
exist on the device.
Specify whether to display the cost of a print job and balance

Show Cost Information Before
in the notification dialog on the operation panel of the
Printing
machine before printing.
Specify whether to display the estimated job cost on the job

list of the device's operation panel.
This function is only available for devices equipped with Smart
Operation Panel.
Show Cost Information on Job List
• If the cost estimate fails, the individual job cost is not

displayed and total cost is displayed as "0". In this case,
contact your RICOH service representative.
525
Embedded Setting
Click [Embedded Setting] in the navigation tree to display the list of setting names.
Configure the settings to apply to the device by combining [Embedded Authentication], [Authentication
Priority List], and [Embedded Print] of [Embedded Configuration].
• For an outline of the login screen and details about using the login screen, see page 126
"Managing the Streamline NX Embedded Settings".
[General] tab
Item Description
Setting Name Enter the name of the setting.
Setting Configuration tab
Item Description
Specify the authentication settings to use with Streamline

Embedded Authentication
NX Embedded Applications.
Select the order of the profile to apply in user

Authentication Priority List
authentication.
Specify the print settings to use with Streamline NX

Embedded Print
Embedded Applications.
Select the Delegation Servers and specify the order of

them that devices access when these devices request
authentication, scanning, or printing.
Delegation Server Failover/Load
Balancing Groups To select a Delegation Server, create a group in [Server
Management] [Delegation Server Failover/Load
Balancing Groups]. For details, see page 395 "Balancing
the Workload among Servers".
Target Devices/Groups tab

The target users/groups of the setting are displayed in the list. Click the button on the toolbar to
add the target devices in units of devices or groups.
526
Configuration
Streamline NX PC Client Settings
Configure the RICOH Streamline NX PC Client settings.
PC Client Global Settings
Item Description
Allow user to change location profile Specify whether RICOH Streamline NX PC Client
users are allowed to select the location profile on
their RICOH Streamline NX PC Client.
PC Client Location Profiles
Click [PC Client Location Profiles] in the navigation tree to display the list of location profiles.
[General] tab
Item Description
Name Enter the name of the location profile.
Descriptions Enter the description of the location profile.
527
Item Description
Auto Update Specify the update method for RICOH

Streamline NX PC Client. You can update
RICOH Streamline NX PC Client when the
installer for the new version is stored on a
Delegation Server.
• Never Check
RICOH Streamline NX PC Client does not
check for updates.
• Auto Check
RICOH Streamline NX PC Client checks
for updates automatically and the users
can select whether to install them.
• Auto Install
RICOH Streamline NX PC Client checks
for updates and installs them
automatically.
• To update the software, store the RICOH

Streamline NX PC Client installer in .zip
format on the Delegation Server.
• Auto update is carried out when RICOH
Streamline NX PC Client starts up.
• [Auto Update] is not available for RICOH
Streamline NX PC Client for Mac.
528
Configuration
Item Description
Message Center Specify the type of messages to be displayed

on the desktop.
• Error
Displays a message only when a print
process could not proceed.
• Error/Warning
Displays a message when a print process
could not proceed or certain user
operations are required.
• Error/Warning/Information
Displays all notification information as
messages.
Allow Local Change
Specify whether RICOH Streamline NX
PC Client users can change this setting
from their computers.
• [Message Center] is not available for

RICOH Streamline NX PC Client for Mac.
Usage Report Specify whether or not to send usage report

data regularly to Ricoh. Usage report data is
used to enhance the functions. Personal
information is not included.
• Disable
• Enable
SLP Scope Specify the SLP scope RICOH Streamline NX

PC Client uses when searching Delegation
Servers.
• [SLP Scope] is not available for RICOH

Streamline NX PC Client for Mac.
529
Item Description
Use Windows Authentication Specify whether or not to use the Windows

logon user name and password as the
authentication information of print jobs.
• No
• Yes
• [Use Windows Authentication] is not

available for RICOH Streamline NX PC
Client for Mac.
[Secure Print] tab
Item Description
Delete after print is done Specify whether or not to delete the print job
after it has printed.
Allow Local Change
Job Storage Period Specify the period to retain the print job.
• When [Days] is selected in [Storage
Period Units]: 1–365 (Days)
• When [Hours] is selected in [Storage
Period Units]: 1–24 (Hours)
Allow Local Change
530
Configuration
Item Description
Storage Period Units Specify the unit for the period to retain the print
job.
• Days
• Hours
Allow Local Change
Exclude Saturdays and Sundays from Storage Specify whether or not to exclude weekends
Period from the specified job storage period.
Allow Local Change
Auto Delete Interval (hours) Specify the interval to delete the print jobs for
which the job storage period has elapsed.
Allow Local Change
• [Allow Local Change] is not available for RICOH Streamline NX PC Client for Mac.
[Secure Print] tab - PKI Encryption Settings
Item Description
Encrypt print job data when sending to a Specify whether to encrypt print data when
device sending data to the device.
Allow Local Change
531
Item Description
Hide Document Name Specify whether to mask the document name

when encrypting a print job. If this option is
enabled, the document name is displayed
masked with asterisks in the job list on the
device’s operation panel, on the Management
Console and User Console, and in reports.
Allow Local Change
Display a pop-up to choose if a print job will Specify whether to display a selection dialog
be encrypted for encryption every time a user sends a job.
Allow Local Change
Pop-up Dialog Title This setting is available when [Display a pop-

up to choose if a print job will be encrypted] is
enabled.
Enter the title to be displayed on the selection
dialog for encryption.
This setting is optional. When no title is
entered, the default title is displayed in the
language used for the operating system.
Allow Local Change
532
Configuration
Item Description
Message This setting is available when [Display a pop-

enabled.
Enter the message to be displayed on the
selection dialog for encryption.
This setting is optional. When no message is
entered, the default message is displayed in
the language used for the operating system.
Allow Local Change
Encrypt choice label This setting is available when [Display a pop-

enabled.
Enter the string to be displayed for the
encryption option.
This setting is optional. When no string is
entered, the default string is displayed in the
Allow Local Change
Do not encrypt choice label This setting is available when [Display a pop-
enabled.
Enter the string to be displayed for the no-
encryption option.
This setting is optional. When no string is
entered, the default string is displayed in the
Allow Local Change
533
• [Allow Local Change] is not available for RICOH Streamline NX PC Client for Mac.
[Delegation Servers] tab
This list defines the Delegation Servers with which the RICOH Streamline NX PC Clients may
communicate. The order of the list defines the priority by which the RICOH Streamline NX PC Client
accesses a different Delegation Server using the failover function. Click (Add) on the toolbar to
add Delegation Servers. To select all Delegation Servers, select the [All Servers] check box at the
top left of the dialog box.
534
System
System
This section describes the functions of items displayed in [System] in the navigation tree.
Server Settings
In the [Server Settings] category, you can configure the format of the date and device display name and
the Delegation Server settings.
Activation/Usage Report Notification
Click [Activation/Usage Report] in the navigation tree to display the list of [Activated Licenses] and
[Available Functions]. In the following dialog box, click [Add] to activate the license:
Item Description
Select either [Online] or [Offline] as the activation type.

If the Core Server cannot connect to the Internet, activate it
Activation Type offline. From a client computer connected to the Internet,
navigate to the Ricoh license management website (https://
licensemanagement.ricoh.com/aui/), and obtain the license
code.
Product Key Enter a product key for online activation.
When activating the software offline, enter the license code

License Code
obtained from the Ricoh license management website.
Select the country of the system. The country specified at the

Country
time of installation is registered as default.
Company Enter the company name.
535
Usage Report Notification
Item Description
Specify whether or not to send a notification for the usage

of this product to the back-end server.
Usage Report
• The usage information is anonymously sent to assist in
the development of better products. Personal
information is not included.
• For details about activation, see "Activating RICOH Streamline NX", Installation Guide.
Display
Click [Device Settings] in the navigation tree to display the setting screen for each item.
• For functional outlines and details about using the functions, see page 52 "Changing the Display
Settings".
Country Setting
Item Description
You can change the default country. The selected

Country country is applied to Activation, Device
Applications, and Power Usage.
Date Display Format
Item Description
Select the date display format from the following:

• [YYYY/MM/DD]
Date Display Format
• [MM/DD/YYYY]
• [DD/MM/YYYY]
For the setting items displaying the day of the

First Day of Week
week, specify the day that the week starts.
536
System
Custom Properties
Item Description
Set the item names of custom properties.

Custom Property 1–10
Set the custom property labels for all devices.
Screen Lock
Item Description
Specify whether or not to switch the display to the

login screen when the Management Console has
not been used for a specific period of time. When
Screen Lock
you enter the password on the login screen,
operation resumes with the previous displayed
status.
Specify how long the device waits before turning

on [Screen Lock] automatically. Specify from the
Screen Lock Timer following range:
• 1–1440 minute(s)
The default is 30 minutes.
Dashboards
Item Description
Specify whether or not to treat the current period

as the most recent. For example, the current
Use current period as Most Recent period is treated as the period to be displayed on
the dashboard even if there are two weeks left
until the current period ends.
537
Device Display Name Format
Item Description
Specify the format of the device display name.

The default device display name is "model name
(IP address of the device)".
The items to be included in the display name can
be entered manually or selected from the list of
variables. To display the list of variables, right-
click the text box.
• [Model Name]
• [Address]
• [Serial Number]
• [IP Address]
Device Display Name Format • [MAC Address]
• [Host Name]
• [Vendor Name]
• [WIM Location]
• [WIM Comment]
• [PPM]
• [Custom Property] 1–10
• The configured format is applied only to

devices newly registered after they are
configured.
Mobile Device Access
Click [Mobile Device Access] in the navigation tree to display the setting screen for each item.
• For an outline of the functions available on a mobile device, see page 383 "Functions Available on
a Mobile Device".
538
System
Mobile Device Settings
Item Description
Mobile Guest Print Specify whether or not to enable Mobile Guest

Print.
The default is [Disable].
• To use Mobile Guest Print, be sure to create

a user named "guestuser" with any
password. For details about creating a user,
see page 165 "Creating and Importing
Users".
Specify whether or not to access the device

Mobile Device Access information from mobile devices.
The default is [Disabled].
Specify the duration before a timeout of the login

Maximum Session Length session from mobile devices is detected.
Specify whether or not to upload images from

Image Upload mobile devices.
The default is [Enable].
Specify the horizontal size of the image to be

Maximum Image Width uploaded from mobile devices.
The default is 800 pixels.
Specify the vertical size of the image to be

Maximum Image Height uploaded from mobile devices.
The default is 600 pixels.
• The maximum acceptable values are 3200 Width and 3200 Height.
Networking
Click [Network Settings] in the navigation tree to display the setting screen for each item.
539
Proxy Server
Item Description
Specify whether or not to use a proxy server. The

Use Proxy Server
default is [Off].
Proxy Server Address Enter the address of the proxy server.
Enter the port number of the proxy server.

Proxy Server Port Number
The default is 8080.
Specify whether or not to apply user

Use Authentication authentication on the proxy server. The default is
[Off].
Enter the user name to authenticate the proxy

User Name
server.
Enter the password to authenticate the proxy

Password
server.
Enter the domain name you want to use for

Domain Name
authentication of the proxy server.
Check Connection button Test the connection using the proxy server.
Use SSL/TLS
Item Description
Use SSL/TLS Specify whether or not to use the SSL port.
SSL Port Configure the SSL port.
540
System
Item Description
• [Disable HTTP]: Select this check box to

disable HTTP.
• [Create CSR] button: Click to open the
dialog box to enter [Server Name],
[Organization], [State or Province],
[Organizational Unit], [City or Locality], and
[Country Code].
Certificate • [Install Certificate] button: Select the setting
for [Certificate Type] from [Intermediate CA]
or [SSL]. Click the [Browse...] button to select
the certificate.
• For details about the procedure for enabling

an SSL connection, see page 415 "Enabling
SSL".
To trust all certificates while operating the system,

SSL Client
select the [Trust All Certificates] check box.
Email Server Setting
Item Description
SMTP Server Address Enter the address of the SMTP server.
Enter the port number of the SMTP server.

SMTP Port Number
The default is 25.
Sender Email Address Enter the sender’s e-mail address.
Select one of the following authentication

methods:
• [None]
Authentication Method
• [POP Before SMTP]
• [SMTP]
The default is [None].
541
Item Description
Specify whether or not to use secure connection.

• No Security
The connection is not encrypted.
• SMTPS(SMTP over SSL)
SMTP/SMTPS The connection is encrypted.

• SMTPS(StartTLS)
The connection is initially created over plain
text. If the server supports the StartTLS
command, the connection is updated to an
encrypted channel.
POP3 Server Address Enter the POP3 server address.
Enter the port number of the POP3 server.

POP3 Port Number
The default is 110.
Enter the account name you want to use for

Account Name
authentication.
Password Enter the password to use for authentication.
Test Mail Address Enter the e-mail address to send a test e-mail.
System Alert Notification
Item Description
Specify whether or not to enable system

System Alert Notification
notifications.
542
System
Item Description
Specify whether or not to enable system

notifications.
• [HDD Capacity is Full]
• [DB Capacity is Full]
• [System Errors]
Trigger • [DS Communication Error Notification]:

When selecting this trigger, specify the
notification interval in minutes.
• To receive a notification on licensing,

specify an e-mail address in [Maintenance
and Support Email] below.
Enter the e-mail address of the destination

manually.
Input Email Address Manually • Notify Address: Enter the e-mail address.
• Language: Select the language to use in the
Select from the destinations registered to [System]

Select Destination
[Notification] [Destination].
Maintenance and Support Email
Item Description
Input Email Address Manually Enter the e-mail address to which the
notification about licensing is to be sent.
• [Notify Address]
Enter the e-mail address.
• [Language]
Select a language used in notification e-
mail.
• Notification e-mails are sent for the

following remaining days: 0, 15, 30, 60
and 90.
543
Item Description
Select Destination Select a notification destination from e-mail

addresses registered in [System]
[Notifications] [Destinations].
FTP/SFTP
Item Description
Select the FTP/SFTP protocol to use for

communicating with the device from the
following:
• [FTP]
• [SFTP]
Protocol
• [SFTP Priority]
• Before selecting [SFTP] or [SFTP Priority],

enable SFTP on the device with Web Image
Monitor.
Enter the port number to use when selecting

SFTP Port [SFTP] or [SFTP Priority].
The default is 22.
System Data Management
Click [System Data Management] in the navigation tree to display the setting screen for each item.
• For an outline of system data management and details about using system data management, see
page 407 "Managing the System Capacity".
544
System
Data Storage Period
Item Description
Specify the storage period of the Eco log that is

retrieved from devices.
• 1–31 day(s)
Device Eco Log
• 1–12 month(s)
• 1–5 year(s)
• Unlimited
Specify the storage period of the access log that

is retrieved from devices.
• 1 –31 day(s)
Device Access Log
• 1–12 month(s)
• 1–5 year(s)
• Unlimited
Specify the storage period of the job log that is

retrieved from devices.
• 1–31 day(s)
Device Job Log
• 1–12 month(s)
• 1–5 year(s)
• Unlimited
Specify the storage period of the status history

retrieved from devices. Specify one of the
following:
Status • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• Unlimited
545
Item Description
Specify the storage period of the counter

information retrieved from devices. Specify one of
the following:
Counter • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• Unlimited
Specify the storage period of the user counter

information retrieved from devices. Specify one of
the following:
User Counter • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• Unlimited
Specify the storage period of the system logs.

Specify one of the following:
• 1–31 day(s)
System/Tasks/Audit/Notifications Logs
• 1–12 month(s)
• 1–5 year(s)
• Unlimited
Specify the storage period of the original data be

used for generating reports. Specify one of the
following:
Report • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• Unlimited
• The default for all the items listed above is 1 year.
546
System
HDD Capacity
Item Description
Specify the value to check for insufficient hard

disk space. You can specify any value between 1
Remaining Capacity When Nearly Full and 100 GB.
The default is 2 GB.
Specify the value to check that the hard disk is

full. You can specify any value between 1 and
Remaining Capacity When Full 100 GB.
DB Capacity
Item Description
Specify the value to check for insufficient space of

the database. You can specify any value
between 1 and 7 GB.
Remaining Capacity When Nearly Full The default is 2 GB.
• This setting is for SQL Server 2008 Express.
Specify the value at which to check for insufficient

space for the database. You can specify any
value between 1 and 70 GB.
Remaining Capacity When Full The default is 1 GB.
• This setting is for SQL Server 2008 Express.
547
Deletion Settings When Capacity is Full
Item Description
Specify how long the device Eco log is stored

when the value of Remaining Capacity When Full
is reached.
Device Eco Log • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• [Unlimited]
Specify how long the device access log is stored

is reached.
Device Access Log • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• [Unlimited]
Specify how long the device job log is stored

is reached.
Device Job Log • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• [Unlimited]
Specify how long the status history is stored when

the value of Remaining Capacity When Full is
reached.
Status • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• [Unlimited]
548
System
Item Description
Specify how long the counter data is stored when

the value of Remaining Capacity When Full is
reached.
Counter • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• [Unlimited]
Specify how long the user counter data is stored

is reached.
User Counter • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• [Unlimited]
Specify how long the system logs are stored

is reached.
System/Tasks/Audit/Notifications Logs • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• [Unlimited]
Specify how long created reports are stored

is reached.
Report • 1–31 day(s)

• 1–12 month(s)
• 1–5 year(s)
• [Unlimited]
Repository Management
Click [Repository Management] in the navigation tree to display the list of firmware, SDK/J platforms,
Device Applications, and printer driver installer packages uploaded to the Core Server. You can display
the list and delete the files in the list.
549
When [Firmware] is the type displayed in the list, double-click an item to display the firmware
information.
• A file cannot be deleted if the value of [Usage Count] is 1 or more.
Device Log Management
Click [Device Log Management] in the navigation tree to display the setting screen for each item.
• For an outline of the device logs and details about using the device logs, see page 116
"Managing Device Logs".
Device Log Management
Item Description
Displays the device log reception status. Use the

Device Log Reception [Start]/[Stop] button to start and stop reception of
device logs.
Specify the interval to obtain the log.

Log Processing Interval
The default is 1 hour.
Specify the time to start the log collection.

Log Processing Start Time
The default is 00:00.
Updates the device log database.
Upload device log from Delegation Server • Because the Job Logs and the Device Access
immediately Logs are stored and managed in an internal
database rather than on the Oracle or SQL
server, these logs are not included in a
effective range of the Run button.
Monitor Transferring Log Setting
Item Description
Specify whether or not to send a notification

Monitor Device Log Transmission when there is no device log for the specified
period.
550
System
Item Description
Select the interval to notify whether the device log

Monitor Interval is available or not.
The default is 1 month.
Enter the e-mail address of the destination

manually.
Input Email Address Manually • Notify Address: Enter the e-mail address.
• Language: Select the language to use in the
Select from the destinations registered to [System]

Select Destination
[Notification] [Destination].
Device Log Export

A retrieved device log can be exported as a CSV file.
Item Description
Select the type of the device log to be exported.

• [Device Job Log]
Select Device Log Type
• [Device Access Log]
• [Device Eco Log]
551
Item Description
Specify the start date/time and end date/time of

the duration to export the device job log.
• [Created Date Time in Device]: The date and
time the data creation on the device started
becomes [Start Date] and [Start Time], and
the date and time the data creation on the
device ended becomes [End Date] and [End
Time].
• [Collected Date Time of System]: The date
Select Device Job Log Data by and time the data collection on the device
started becomes [Start Date] and [Start
Time], and the date and time the data
collection on the device ended becomes
[End Date] and [End Time].
• Specify the current time for Start Date/Time

and End Date/Time.
• Export the date and time of the device job
log in GMT.
When exporting a device job log or device

Delegation Server access log, select the Delegation Server as the
destination for exporting the log.
• You can also use the job information output tool to export a device log. For details, see
page 826 "Using Device Log Export Tool".
Email Address
Click [Email Address] in the navigation tree to display the list of setting names.
General tab
You can register multiple e-mail addresses to the address list. You can use an e-mail address
registered to the address list as a destination.
Item Description
Name Enter the name of the address list.
552
System
Item Description
Description Enter the description.
Enter the destination address.
Address List
• To enter more than one address, separate
each address by a comma (,) followed by a
space.
[Security Group Context] is displayed when

Group Restrictions is enabled. Select the device
group to which to allow access.
• For details about Group Restrictions, see

page 176 "Configuring Group Restrictions".
System Information and Settings
Click [System Information and Settings] in the navigation tree to display the setting screen for each item.
System Information
The system version and the number of registered devices are displayed.
Server Encryption Settings
Item Description
Disable Blowfish This option is displayed when upgrading Core

Server from a previous version to 3.2 or later.
When all components of RICOH Streamline
NX used on your network are upgraded to
version 3.2 or later, select this check box to
disable Blowfish and enable AES encryption
only. The process is irreversible.
Server Settings
Specify whether or not to use the advanced function related to device settings.
553
Item Description
Specify whether to enable or disable SDK/J

Platform in the devices. When this setting item is
Enable SDK/J Platform installed in the enabled, SDK/J Platform is automatically
devices enabled in devices when Other Polling tasks,
Device Application and SDK/J Platform tasks are
executed.
When this setting item is enabled, you can

configure items indicated with the dagger mark
Enable SLNX Management Extension for
(†) on the device settings template. For details
Configuration Templates
about the setting items, see page 675 "List of
Device Preference Setting Items".
When this setting item is enabled, you can obtain

Enable SLNX Management Extension for
DOSS-related properties by executing an Other
DOSS checking
Polling task.
• To ensure normal operation of the SLNX Management Extension, one of the following versions of
the SDK/J Platform must be met:
• 4.05 or above
• 5.02 or above
• 6.00 or above
• 7.00 or above
• 10.00 or above
• 11.00 or above
• 12.00 or above
Debug Log Settings
Configure the debug log of the Delegation Server the Core Server, and the MIE Server. You can
add or delete the category of a log and change the level.
Item Description
Maximum File Specify the maximum size of each trace log file in the range of 5 to 100
Size MB.
Maximum Specify the maximum number of backup trace log files to be stored in the
Backups range of 5 to 100.
554
System
Item Description
Syslog
Enable Syslog Select this check box to enable syslog logging. When enabled, specify the
following:
• Host Name
Specify the host name of the syslog server.
• Protocol
Specify the protocol to be used when connecting to the syslog server
from [UDP] or [TCP].
• Port
Specify the port to connect to the syslog server.
• SSL
This setting is available only when [Protocol] is set to [TCP].
Select this check box to use SSL when connecting to the syslog server.
• Facility
Specify the Facility to be used when connecting to the syslog server.
• Include Notification Log
This setting is available when the [Core Server] is selected for [Debug
Log Settings].
Select this check box to receive Notification Log created in the Core
Server.
• Include Audit Log
Log Settings].
Select this check box to receive Audit Log created in the Core Server.
• Include System Log
Log Settings].
Select this check box to receive System Log created in the Core Server.
• Include Authentication Log
Log Settings].
Select this check box to receive Authentication Log created in the Core
Server.
555
Debug Log Download
Item Description
Specify the debug log search item. Select the

download destination of the log from the
following types:
[Initiate Download] button • [SLNX Device]
• [Delegation Server]
• [RICOH Streamline NX PC Client]
View logs on the client computer displaying the

[View Downloads] button
Management Console.
@Remote Center RC gate ID Registration

You can register RC Gate ID of RICOH @Remote Connector NX when operating RICOH @Remote
Connector NX and RICOH Streamline NX at the same time. After RC gate ID is registered, RICOH
@Remote Connector NX can send the device information stored in RICOH Streamline NX to the
@Remote center to reduce the network load at device discovery.
Driver Distribution
Click [Driver Distribution] in the navigation tree to display the setting screen for each item.
There are two driver package distribution functions: [Basic] and [Advanced].
• For an outline of driver distribution and details about using driver distribution, see page 138
"Distributing Printer Drivers".
Basic
Item Description
Specify the printer name when a printer is

installed. The items to be included in the printer
Format for Printer Name name can be manually entered or selected from
the list of variables. To display the list of
variables, right-click the text box.
Specify whether or not to specify the account for

installing the driver package. When specifying an
User Accounts
account, configure the user name, domain name,
and password.
556
System
Advanced
Item Description
Specify an LDAP or Active Directory user group to

Authorized Groups - [Enabled]
allow downloading of the driver.
Select one of the following operating systems for

the driver package:
• [Windows Vista 32-bit]
• [Windows Vista 64-bit]
• [Windows 7 32-bit]
Supported OS • [Windows 7 64-bit]
• [Windows XP]
Specify whether or not to allow downloading of

Non-driver Packages
other files or files from an external link.
Specify the printer name when a printer is

installed. The items to be included in the printer
Format for Printer Name name can be manually entered or selected from
the list of variables. To display the list of
variables, right-click the text box.
On the driver package search screen, specify

whether or not to allow viewing using a device
Browsing category or group. When selecting [Enabled],
specify the categories that can be viewed in
[Categories to Browse].

Searching
whether or not to allow device discovery.

Quick Filters
whether or not to allow filtering with Quick Filters.

Maps
whether or not to allow maps.
557
Item Description
Specify whether or not to specify the account for

installing the driver package. When specifying an
User Accounts
account, configure the user name, domain name,
and password.
Delegation Server Settings
Click [Delegation Server Settings] in the navigation tree to display the setting screen for each item.
• The settings on the [Delegation Server Settings] tab are applied to all Delegation Servers. To apply
individual settings to specific Delegation Servers, configure [Server Management] [Server
Group] in the navigation tree.
[General] tab
Item Description
Configure this setting to notify the administrator

when the remaining space on the hard disk of the
server becomes insufficient. Specify the capacity
Remaining Capacity When Nearly Full to send the notification.
The notification is not sent when [0] is specified.
Select the category of the devices with the

configuration of Device Applications, [Profile
Tasks] of workflow, and [Pricing Table] enabled.
Device Association • [IP Address]
• [Location]
The default is [IP Address].
[Authentication] tab
Item Description
Enable Card Registration Specify whether or not to register cards.
558
System
Item Description
Specify the maximum number of cards that can

be registered to each user.
The default is three.
When [Registration Limit per User] is set to "1",
Registration Limit per User [Allow Overwrite] can be selected. If [Allow
Overwrite] is selected, a user can register by
holding the new card over the card reader and
overwriting the card information. Once the card
information is overwritten, the old card can no
longer be used.
Specify the card login method.

• [Enter Password from Operation Panel]
User login is performed with a user name
and password. You cannot use a secondary
PIN at the same time.
• [Do not Enter Password (Proxy User)]
Use a card ID or user ID to search for an
external authentication server and log in.
• [Do not Enter Password (User Saved
Card Login Method Password)]
Use a password or user ID saved in the
system to perform authentication on an
external authentication server and log in.
When a password is not registered in the
system, the user will be asked to enter a
password, and it is saved.
• [Enter PIN from Operation Panel]
The user logs in with a PIN.
The default is [Enter Password from Operation
Panel].
When this check box is not checked, the system

identifies the user with card details against
Authentication servers.
Access to Authentication Server
If you check this check box, the system identifies
user based on related information stored in the
Core server database.
559
Item Description
Specify the PIN code setting to use when logging

in.
• [Disable User PIN]
• [User PIN Only]
The default is [Disable User PIN].
• [User PIN Pattern]: Specify the pattern of the
PIN code. The character type of the
generated PIN varies depending on the
entered text. Enter one of the following
character types for the number of digits of
the PIN:
a: Letters (case-insensitive) (a-z, A-Z)
A: Letters (case-sensitive) (a-z, A-Z)
PIN N: Numbers (0-9)
M: Numbers and letters (case-sensitive)
(0-9, a-z, A-Z)
m: Numbers and letters (case-insensitive)
(0-9, a-z, A-Z)
• [Email Options]: Specify whether or not to
send a notification e-mail when a new user
PIN is generated.
• [Language]: Select the language to use in
the notification e-mail.
• [Subject]: Enter the subject of the notification
e-mail.
• [Body]: Enter the body text of the notification
email.
Specify the [Minimum Digits] and [Maximum

Secondary PIN
Digits] settings for [Secondary PIN].
The account can be locked after the specified

number of login attempts has failed.
Threshold The default is 3 times.
When [0] is specified, the account is not locked if
the user fails to login.
560
System
Item Description
Specify the period to wait before resetting the

login failure counter when a login attempt has
Lockout Duration failed.
[Capture] tab
Item Description
Specify the number of retries to attempt when a

Number of Retries job has failed.
The default is 3 times.
Specify the interval between retries when a job

Retry Interval has failed.
Specify the server to use for testing the workflow.

Configuration Validation Server
The default is [Core Server].
Disable Blowfish Select this check box to use AES instead of

Blowfish to encrypt the data scanned and
processed on the RICOH Streamline NX system.
• See “Precautions about Blowfish

encryption” at the end of this table.
Specify whether or not to start the workflow

Start service automatically when server starts transmission service immediately after starting
Delegation Server.
Configure the transmission schedule of the

Delivery Schedule
workflow job.
561
Item Description
• Specify whether or not to back up the

original job data that is obtained from the
source, such as the fax, monitor folder, or
mobile device.
• [Job Storage Period]:
Configure the storage period.
The default is 0 days.
Save Fax job(s)
• [Auto Delete Time]:
Specify the time to perform auto delete.
The default is 1 hour.
• The backed-up fax jobs are stored in the
following folder:
(Data folder on the Delegation Server)\data
\scan\ds\fax-jobs
Select the operational mode of the OCR engine.

• [Balance]: In this mode, the character
recognition process is performed while a
balance between the recognition rate and
speed is maintained.
OCR Mode
• [Recognize Rate Priority]: In this mode,
priority is given to the recognition rate.
• [Speed Priority]: In this mode, priority is
given to speed.
The default is [Balance].
Specify the authentication method for each

connector type from the drop-down menu.
• [Use Kerberos authentication as a priority]
• [Use only the ticket received on Kerberos
Kerberos Option
authentication]
• [Use only NTLM]
The default is [Use Kerberos authentication as a
priority].
562
System
Item Description
Select this option to retry Kerberos authentication

when delivery of a scanned job is retried. Retry of
Kerberos Authentication Retry
Kerberos authentication is not performed when
the user is logged in using a PKI smart card.
Specify whether or not to delete the error jobs

automatically.
Auto Delete Error Jobs
The defaults are OFF for both [Fax] and [Scan]
jobs.
Specify the storage period of the error jobs.

Error Job Storage Period
The default is 1 hour, 0 minutes.
Specify the remaining amount of available space

on the hard disk drive to send a warning to the
Job Storage Capacity Alert administrator.
The default is 100 MB.
Precautions about Blowfish encryption

• In RICOH Streamline NX version 3.2 or earlier, only Blowfish encryption is available for
the scanning function.
• If there is any component which does not support AES encryption in the environment, an
error may occur.
• When the version of the RICOH Streamline NX Server and that of RICOH Streamline NX
Device Application are different, see the table below:
RICOH Streamline NX Device

Application version
V3.2 or lower V3.3 or later
563
RICOH Streamline V3.2 or lower Blowfish encryption Blowfish encryption

NX Server version enabled enabled
and [Disable
Blowfish] V3.3 or later and Blowfish encryption Blowfish encryption
configuration [Disable enabled enabled
Blowfish ]check
box not selected
V3.3 or later and Encryption fails. AES encryption

[Disable An error may enabled
Blowfish ]check occur.
box selected
[Print] tab
Item Description
Job Storage Period Specify the storage period of the jobs in print queue. When the
specified period elapses, the jobs are automatically deleted.
Scheduled Processing Settings Specify whether the jobs for which the period specified in Job
Storage Period has elapsed are deleted at a specific time or
interval.
• Time: Specify the time to delete the jobs in HH:MM
format.
• Interval: Specify the interval to delete the jobs.
Include selected day(s) Specify the day of the week to include in Job Storage Period.
For example, if you want to store a job for seven days but
weekends excluded, select Monday to Friday.
Delete Printed Jobs Specify whether or not to delete jobs after printing.
[Server Notifications] tab
Item Description
Specify the language and destination to be used

System Error
for notification when a system error occurs.

Commercial Certificate Expiration for notification when an expiration or renewal of
the certificate occurs.
564
System
Item Description

for notification when the available hard disk
HDD Capacity space falls below the capacity set in [HDD
Capacity] [Remaining Capacity When Nearly
Full].
[Security] tab
Item Description
Enter the release code for the Ethernet card

reader. The entered release code is masked with
Ethernet Card Reader Release Code
asterisks. Click [Display Release Code] to display
the release code.
User Management and Accounting Settings
Click [User Management and Accounting Settings] in the navigation tree to display the setting screen for
each item.
Item Description
Specify whether or not to enable local user

Enable Local Authentication
authentication.
Specify whether or not to register a user

Enable New User Auto-creation at Login automatically to the system when the user logs in
and has not registered to the system yet.
Specify whether or not to update the user

Enable User Information Auto-update at Login automatically when the user attributes on the LDAP
server and the database do not match.
565
Item Description
You can synchronize the user attributes. Select the

items to synchronize from the following:
• [Display Name]
• [Email]
Attributes to be Updated • [Fax]
• [Home Folder]
• [User Group]
• [Department]
• [Cost Center]
Specify whether or not a general user can register a

Enable Language Registration per User display language to the operation screen of the
device.
Hide PIN in UI and Encrypt in Database Specify whether or not to encrypt the user PINs in
database. When it is enabled, the options in the
[User Setting] tab in [Users] in [User Management]
cannot be changed either.
Hide Card Number in UI and Encrypt in Specify whether or not to encrypt the card numbers
Database in database. When it is enabled, [Card Number] in
[Card] in [User Management] is masked with
asterisks.
Specify whether or not to hide the document name

and job name columns in the delivery job and print
job lists.
Hide Job Name Column from Job Queue
When it is enabled, the document names and job
owners' names on the print spooler of Delegation
Server are also masked with asterisks.
Encrypt Job Name in DS-Print database Specify whether or not to encrypt the job name of
the secure print jobs with AES128. When it is
enabled, only the job owners and administrators
can display the job name.
• When [Encrypt Job Name in DS-Print

database] is enabled, no Job Name filter is
available in job queue.
566
System
Item Description
Don’t Record Job Name in Accounting Specify whether or not to record the job name in
Transactions accounting transaction.
When it is enabled, the job name does not appear
in reports.
Specify whether or not to hide the user name column

Hide User Name Column from Job Queue
in the delivery job and print job lists.
Specify whether or not to record user names in

accounting transactions. The slnxuser_id field in
slnx_job table is left blank (Null) when a user name
is not recorded.
• [Target Users/Groups/Departments]: Specify
the users, groups, or departments whose user
names are not recorded in accounting
transactions.
Don’t Record User Name in Accounting
Transactions • [Target Devices/Groups]: Specify the devices
or device groups for which user names are not
recorded in accounting transactions.
• Masking will take effect at the time it is

enabled. The user names of the transaction
data generated before enabling masking are
not masked.
Specify whether or not to allow the user to continue

printing in color when the maximum number of color
prints has been exceeded.
Enforce Color Page Limit • [Alert Threshold]: To send a notification,
specify the remaining number of pages that
can be printed in color.
The default is 5.
567
Item Description
Specify whether or not to allow the user to continue

printing when the maximum numbers of both
monochrome and color prints have been exceeded.
• [Alert Threshold]: To send a notification,
Enforce Account Limit
specify the remaining number of pages that
can be printed either in black-and-white or
color.
The default is 10.
Specify whether or not to use the Cost Center

Enable Cost Center
function.
Specify whether or not to apply the cost center

associated with a logged-in user. When this item is
disabled, the user can select the cost center after
logging in to a device.
Enable Cost Center Association

• Even when a login user selects a cost center,
the default cost center of the guest user is
applied to guest user jobs, host printing, and
reception fax printing. In addition, no cost
center is specified in direct printing.
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System
Item Description
When Zero Count Stop is enabled, the Streamline

NX Embedded Applications stop a copy or print job
at the page the user's point runs out.
When Zero Count Stop is disabled, a print job is
canceled if the user's remaining balance calculated
by the Streamline NX Embedded Applications is not
enough to complete printing. A copy job is not
interrupted once it is started even if the user's point
runs out.
When Zero Count Stop is disabled, a copy job is
not interrupted once it is started even if the user’s
point runs out.
Zero Count Stop

• Zero Count Stop is a setting effective for a
device not equipped with a finisher. To use
Zero Count Stop when using a device with a
finisher, enable [Zero Count Stop With
Finisher].
• A copy job is not interrupted even if the color
page point runs out.
• The user with no color page point remaining
can log in to a device but can only use black
and white copying and fax functions.
• The user with no point remaining can log in to
a device but cannot use the copy and fax
functions.
Zero Count Stop With Finisher This setting is available when the [Zero Count Stop]
Specify whether or not to enable Zero Count Stop
when printing is performed on a device with a
finisher.
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Item Description
Specify whether the pricing tables are configured by

Devices and Device Groups or Users and
Departments.
• Devices and Device Groups
Pricing tables are configured by devices and
device groups.
Apply Pricing By
• Users and Departments
Pricing tables are configured by users and
departments.
• For details about pricing tables, see

page 592 "Pricing Table".
Limitations for Zero Count Stop

• If a copy job is interrupted by Zero Count Stop while copying is performed on a device with a
finisher, a piece of paper of the job may remain in the finisher.
• Zero Count Stop is disabled on devices for which SNMPv2 is disabled.
• Direct print jobs are not restricted, but expend the user’s point.
• Print jobs without user name is not restricted.
• When a user logs in to multiple devices at the same time, Zero Count Stop is disabled.
• Even if a print job fails because of an error (e.g. a paper jam), the printed part of the job
expends the user’s point.
• When using Zero Count Stop, a print job may be interrupted even if the user’s remaining point
is sufficient for the job, or it may not stop even if the user’s point runs out during printing.
• If the user logs out from the device while printing or copying, the job is interrupted. In this
case, the printed part of the job expends user’s point.
• When Zero Count Stop is disabled, the user’s balance may be negative after all print jobs are
complete. It is because the print jobs are allowed based on the estimated balance of the
user’s point.
• If enough attributes cannot be obtained from a print job, it is treated as a job with the
following attributes:
• Black and white
• One-sided
• Number of faces/2 pieces of paper
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System
• All copied pages are counted as one-sided when the cost is calculated because enough
attributes cannot be obtained regarding the sides for each page. So, always select [1 Sided]
in [1 Sided/2 Sided] for copy jobs on the [Cost Per Page] tab in [Pricing Table].
Security
Configure the security-related settings such as user roles or creation of authentication profiles.
Custom Properties
Click [Custom Properties] in the navigation tree to display the list of custom properties.
In [Custom Property Name], enter an item name to be used as a custom property.
Authentication Profiles
Click [Authentication Profile] in the navigation tree to display the profile list.
• For an outline of authentication profiles and details about using authentication profiles, see
page 161 "Managing the Authentication Settings".
[General] tab
Item Description
Select from [LDAP] or [Kerberos] for the type of

Type
profile to create.
Name Enter the profile name.
[LDAP] tab
Configure the information of the LDAP server.
Item Description
Server Name Enter the server name.
571
Item Description
Enter the port number.

The default is 389.
Port
• The port number is automatically changed
from 389 to 636 when the SSL setting is
enabled.
SSL Specify whether to enable or disable SSL.
Specify whether or not to enable Active Directory.

When Active Directory is enabled, enter the
Active Directory following items:
• [Domain]
• [Alt UPN Suffix]
Enter the start point for searching for an account

name. Starting from the base DN, the search is
Base DN performed toward the end of the branches.
Example: ou=member,dc=mycompany,dc=com
Specify the range of the search from the base

DN.
• [Single level]: The search is performed in the
Search Scope hierarchy that is a level below the base DN.
• [Subtree]: The search is performed in the
base DN and all levels in the hierarchy
under the Base DN.
Enter the search condition. The following string is

set as the default value:
Search Condition
(&(objectClass=organizationalPerson)
(sAMAccountName=^))
Prefix Enter the prefix of the LDAP search filter.
Suffix Enter the suffix of the LDAP search filter.
Proxy User Name Enter the name of the proxy user.
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System
Item Description
Click the [Change Password] button, and then

Proxy User Password
enter the password of the proxy user.
Specify whether or not to enable the DNS round

robin function.
Enable DNS Round Robin

• The DNS round robin function assigns
multiple IP addresses to a single domain
name and disperses the connection
workload among multiple servers.
Specify the LDAP operation timeout.

Timeout
Check whether or not a connection can be

[Test Connection] button
established to the LDAP server.
Enter the attribute to identify the login user name.

Login User Name Enter the following string as the default value:
sAMAccountName
Enter the display name. Enter the following string

Display Name as the default value:
displayName
Enter the attribute of the e-mail address of the

user. Enter the following string as the default
Email Address value:
mail
Enter the attribute of the fax destination. Enter the

Fax Destination following string as the default value:
facsimileTelephoneNumber
Enter the attribute of the group name. Enter the

Group following string as the default value:
memberOf
Enter the attribute of the user home folder. Enter

Home Folder the following string as the default value:
homeDirectory
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Item Description
Card ID Enter the attribute of the card ID.
Department Enter the attribute of the department.
Cost Center Enter the attribute of the cost center.
Select the method to identify the group member.

• [Simple Search]: Search is performed based
on the identifier (DN).
Group Look Up Mode
• [Full Search]: Search is performed based on
the user login group attribute.
The default is [Full Search].
Enter the attribute to obtain the group name.

Group Name Attribute Specify this setting when [Full Search] is selected
in [Group Look Up Mode].
Enter the attribute to search for a group. Specify

Group Search Condition this setting when [Full Search] is selected in
[Group Look Up Mode].
[Kerberos] tab
Configure the information of the Kerberos server.
Item Description
Enter the Kerberos Key Distribution Center (KDC)

KDC server.
Example: mycompany.com
Enter the name of the Kerberos realm.

Realm
Example: MYCOMPANY.COM
Specify the domain server address and domain

Trust Relationship Domain button
name used to establish a trust relationship.
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System
Item Description
Enter the port number.

The default is 389.
Port
• The port number is automatically changed
from 389 to 636 when the SSL setting is
enabled.
SSL Specify whether to enable or disable SSL.
Domain Enter the domain name of the Kerberos server.
Enter the alternate UPN suffix.

Alt UPN Suffix
Input example: mycompany.com
Enter the start point for searching for an account

name. Starting from the base DN, the search is
Base DN performed toward the end of the branches.
Example: ou=member,dc=mycompany,dc=com
Specify the range of the search from the base

DN.
• [Subtree]: The search is performed in the
Search Scope base DN and all levels in the hierarchy
under the Base DN.
• [Single level]: The search is performed in the
hierarchy that is a level below the base DN.
575
Item Description
Enter the search condition. Enter the following

string as the default value:
(&(objectClass=organizationalPerson)(|
(userPrincipalName=^)
(userPrincipalName=^alt)))
In the following example, the search targets are
Search Condition entries with an objectClass attribute that includes
"organizationalPerson" and an
sAMAccountName attribute that includes an
account name entered when login to RICOH
Streamline NX is performed.
Example: (&(objectClass=organizationalPerson)
(sAMAccountName=^))
Proxy User Name Enter the name of the proxy user.

Proxy User Password
enter the password of the proxy user.
Specify whether or not to enable the DNS round

robin function.
Enable DNS Round Robin

• The DNS round robin function assigns
multiple IP addresses to a single domain
name and disperses the connection
workload among multiple servers.
Specify the operation timeout of Kerberos.

Timeout
Check whether or not a connection can be

established to the Kerberos server.
Enter the attribute to identify the login user name.

Login User Name Enter the following string as the default value:
sAMAccountName
Enter the display name. Enter the following string

Display Name as the default value:
displayName
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System
Item Description
Enter the attribute of the e-mail address of the

user. Enter the following string as the default
Email Address value:
mail
Enter the attribute of the fax destination. Enter the

Fax Destination following string as the default value:
facsimileTelephoneNumber
Enter the attribute of the group name. Enter the

Group following string as the default value:
memberOf
Enter the attribute of the user home folder. Enter

Home Folder the following string as the default value:
homeDirectory
Card ID Enter the attribute of the card ID.
Department Enter the attribute of the department.
Cost Center Enter the attribute of the cost center.
Select the method to identify the group member.

• [Simple Search]: Search is performed based
on the identifier (DN).
Group Look Up Mode
• [Full Search]: Search is performed based on
the user login group attribute.
The default is [Full Search].
Enter the attribute to obtain the group name.

Group Name Attribute Specify this setting when selecting [Full Search] in
[Group Look Up Mode].
Enter the attribute to search for a group. Specify

Group Search Condition this setting when selecting [Full Search] in [Group
Look Up Mode].
User Roles
Click [User Roles] in the navigation tree to display the list of roles.
577
• To configure the User Role settings, your user access role must have SecurityWrite access
permissions such as System Roles of Security Admin or Full Admin.
• For an outline of the roles and details about using the roles, see page 169 "Managing User Roles
and Privileges".
[Role] tab
Item Description
Name Enter the name of the role.
Description Enter the description of the role.
Specify the duration before a timeout of the login

Login expiry time
session is detected.
LDAP group name Enter the LDAP group name.
This displays whether or not the role is a default

Role is system
system role.
[Restrictions] tab
Specify whether or not to grant read/write permissions to a device group for device categories
with configured group restrictions.
Item Description
Specify the device groups that allow viewing of

Security Context (Read)
roles.
Specify the device groups that allow updating of

Security Context (Write) roles from among the groups that allow viewing
of roles.
• For details about Group Restrictions, see page 176 "Configuring Group Restrictions".
[Privileges] tab
Select the privileges to be granted to the user.
578
System
Item Description
AddressBookRead • Display Address Book contents
AuditRead • Display software settings audit logs
SysConfigRead • Display the system settings information
• Display all information related to devices

DeviceBasicRead other than tasks, templates and notifications
• Accessing devices from the mobile app
• Display all information related to devices

DeviceAdvancedRead such as tasks, templates and notifications
• Display structure change notification policies
• View the role, user, LDAP/Kerberos profile

SecurityRead
of a user
• Create/update/delete Address Book

AddressBookWrite
contents
AuditWrite • Delete software settings audit logs
• Update system settings (other than the role,

SysConfigWrite
user, LDAP/Kerberos profile of a user)
• Create/update/delete discovery profiles,

polling tasks and related tasks
• Create/update/delete device groups
DeviceBasicWrite
• Change device access accounts and custom
properties
• Update e-mail address lists
• Create/update/delete device settings,

SDK/J Platform and Device Applications
DeviceAdvancedWrite • Add/update/delete structure change
notification policies
• Update device drivers
• Create/update/delete the role, use, LDAP/

SecurityWrite
Kerberos profile of a user
LogDelete • Delete logs
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Item Description
ReportRead • Display reports
• Create/update/delete/configure schedules
ReportWrite
for reports
• Read all @Remote setting items and update

@RemoteAdmin
partial @Remote setting items
@RemoteCE • Read and update all @Remote setting items
• Download device drivers and driver

DriverDownload
packages
TemporaryCardChange • Change the use day of a temporary card
• Display General Settings of Workflows,

Shared Connector Settings, Design of
WorkflowOperationRead
Workflows, Device Applications, Workflow
Profile, and Connectors
PrintOperationRead • Display Print Rules
• Display Pricing Table

AccountingOperationRead
• Display Accounting Tasks
• Display Groups, Departments, Cost Centers,

Users, Permissions, and Synchronization
SlnxUserOperationRead Tasks of User Management
• Display User Management and Accounting
Settings of System Settings
CardOperationRead • Display Card Information
• Display Streamline NX Embedded

EmbeddedOperationRead Applications Information (related to
authentication function)
• Create/update/delete General Settings of

Workflows, Shared Connector Settings,
WorkflowOperationWrite
Design of Workflows, Device Applications,
Workflow Profile, and Connectors
PrintOperationWrite • Create/update/delete Print Rules
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System
Item Description
• Create/update/delete Pricing Table

AccountingOperationWrite
• Create/update/delete Accounting Tasks
• Create/update/delete Groups,
Departments, Cost Centers, Users,
Permissions, and Synchronization Tasks of
SlnxUserOperationWrite User Management
• Update User Management and Accounting
Settings of System Settings
CardOperationWrite • Create/update/delete Card Information
• Create/update/delete Streamline NX
EmbeddedOperationWrite Embedded Applications Information (related
to authentication function)
DisplayMessageRead • Obtain device display messages
DisplayMessageWrite • Update device display messages
• Enable/disable Enforce Color Page Limit,

Enforce Account Limit, Adjust Color Page
QuotaOperationWrite
Limit, Adjust Accounting Limit, Adjust Color
Page Balance, and Adjust Account Balance
• DeviceAdvancedRead and DeviceAdvancedWrite are required to upload drivers.

DeviceAdvancedWrite is required to manage assignments of driver packages.
• The DriverDownload permissions that enable downloading of drivers and packages are
automatically allocated to users who can access the download URL.
[Users] tab
You can assign a specific role to a user who does not belong to an LDAP group.
User Accounts
Click [User Accounts] in the navigation tree to display the Local User Account setting screen. Local User
Account is the account to be used only for operating the Management Console.
• For an outline of user accounts and details about using user accounts, see page 169 "Managing
User Roles and Privileges".
581
Item Description
Enter the user name.

User name The user name cannot be edited after the account is saved.
Ensure you type the correct user name.
Password Click the [Change] button, and then enter a new password.
Full name Enter the full name of the user.
Role Select the user role. You can select more than one role.
Specify whether or not to invalidate the user account. You

Disabled
can display the date on which the account expired.
Local Password Policy
Click [Local Password Policy] in the navigation tree to display the setting screen for each item.
Configure the rules and a valid period of time related to the local user password.
• For an outline of the local password policy and details about using the local password policy, see
page 163 "Specifying the Extended Security Functions".
Item Description
Maximum Password Age Configure the maximum password age. When the
password expires, a dialog box for configuring a new
password is displayed.
Account Lockout Threshold Specify whether or not to lock the account when an
incorrect password is entered several times.
Minimum Password Length Configure the minimum password length.
Requires Uppercase Creates a rule that the password must contain at least one
uppercase character.
Requires Numeric Creates a rule that the password must contain at least one
number.
Requires Special Case Creates a rule that the password must contain at least one
special character (@, #, $, %, ^, &, +, =).
582
System
Notifications
Configure the notification policies and the recipients of the notification. For details, see page 96
"Notifying the Device Status by E-mail".
Policies
Click [Policy] in the navigation tree to display the list of policies.
• For an outline of notifications and details about sending notifications, see page 96 "Notifying the
Device Status by E-mail".
Create Notification Policy
Item Description
Policy Name Enter the policy name.
Select the policy type.

• [Polling]
Configure discovery notification settings for
when to send notifications and how they are
Type sent.
• [Discovery]
Configure polling notification settings for
when to send notifications and how they are
sent.
Destination Specify the notification destinations.


The [Policies] section consists of the following five tabs: [General], [Triggers], [Conditions], [Message],
and [Monitored Devices].
583
[General] tab
Item Description
Policy Name Enter the policy name.
The type of the policy that is selected in the

[Notification Policy] dialog box is displayed.
Type
• [Polling]
• [Discovery]
Destination Specify the notification destinations.


[Triggers] tab
Specify the criteria for sending [Notification].
Item Description
When the [Advanced Criteria] check box is

selected, the simple criteria screen changes to the
advanced criteria screen. By using variables on
Advanced Criteria the Advanced Criteria screen, you can configure
more detailed notification criteria. You can only
configure either Advanced Criteria or Simple
Criteria.
584
System
Simple Criteria
Item Description
Select from the following the type of errors you

want to specify as Simple Criteria:
• [Select All]
• [No Toner/Ink]
• [Paper Misfeed]
• [Call Service]
Errors • [Cover Open]
• [Device Access Violation]
• [No Paper]
• [No Response]
• [Original Misfeed: ADF]
• [Fax Transmission Error]
• [Error]
Select from the following the type of warnings

you want to specify as Simple Criteria:
• [Select All]
• [Offline]
• [Toner/Ink Almost Empty]
• [Alert]
Warnings
• [Replace/Supply]
• [Maintenance]
• [Busy]
• [Almost Out of Paper]
• [Warming Up...]
585
Advanced Criteria
Device Status not equal to, equal to Select the items that
can be specified in
Combined device status not equal to, equal to [Error] or [Warning]
(previous) of Simple Criteria as
Copier Status not equal to, equal to values.
Copier Status (previous) not equal to, equal to
Printer Status not equal to, equal to
Printer Status (previous) not equal to, equal to
Fax Status not equal to, equal to
Fax Status (previous) not equal to, equal to
Scanner Status not equal to, equal to
Scanner Status (previous) not equal to, equal to
System Status not equal to, equal to
System Status (previous) not equal to, equal to
Device Counters Total not equal to, equal to, greater than, Integer
less than
Device Counters Total not equal to, equal to, greater than, Integer
(previous) less than
Input Tray Status not equal to, equal to, greater than, 0-100
less than
Output Tray Status not equal to, equal to Ready, Output Bin is
Almost Full, Output
Bin is Full, Other
errors
Printer Version not equal to, equal to, greater than, Version (example:
less than 1.0.6)
System Version not equal to, equal to, greater than, Version (example:
less than 1.0.6)
586
System
Toner Level not equal to, equal to, greater than, 0-100
less than
Toner Level (Black) not equal to, equal to, greater than, 0-100
less than
Toner Level (Cyan) not equal to, equal to, greater than, 0-100
less than
Toner Level (Magenta) not equal to, equal to, greater than, 0-100
less than
Toner Level (Red) not equal to, equal to, greater than, 0-100
less than
Toner Level (Yellow) not equal to, equal to, greater than, 0-100
less than
Discovered Devices Count not equal to, equal to, greater than, Integer
less than
[Conditions] tab
Specify additional criteria for sending [Notification].
Item Description
Disables repeated notifications in the specified

period. Specify the interval using the following
Block if not Settled units:
[Time Interval]: [day(s)], [hour(s)], [minute(s)],
[month(s)], [second(s)], [year(s)]
A notification is sent only when the specified

status occurs for the specified number of times
Notify only if criteria is repeated within during the specified period.
specified time interval [Repeat Count]: Specify the number of repetitions.
587
Item Description
A notification is sent only when the specified

status continues for the specified duration.
Notify only if criteria is sustained for
A notification is sent again after the specified time

has passed.
Resend Notification
A notification is sent again when the notified

Notify on cleared conditions
status is resolved.
[Message] tab
Configure the notification message.
Item Description
Select the language to use in the notification e-

Language
mail.
Subject Enter the subject of the notification e-mail. Enter

the variable using the right-click menu.
Body Enter the body of the notification e-mail. Enter the

variable using the right-click menu.
[Monitored Devices] tab

Specify the device groups for applying [Notification Policy].
Destinations
Click [Destination] in the navigation tree to display the list of destinations.
Item Description
Destination Name Enter the destination name.
588
System
Item Description
Select the transmission method.

• [Email]
Notification Type
• [Execute an application]
The default is [Email].
Enter the destination e-mail address.

Click the [Address List] button to select a destination
registered to [System] [Server Settings] [Email
Address].
Email Address
• To enter more than one address, separate

each address by a comma (,) followed by a
space.
Language Select the language of the destination.
Enter the path to the application when selecting

Application file
[Execute an application] in [Notification Type].

Restrictions is enabled. Select the device group to
which to allow access.

Configuration Alerts
Click [Configuration Alert] in the navigation tree to display the list of policies.
[General] tab
Specify the basic settings such as the destination e-mail address and the language to be used in the
notification.
589
Item Description
Policy Name Enter the destination name.
Select the method to specify the notification

destination, and enter the destination e-mail
address.
• [Input Email Address Manually]: Enter the e-
Notify Address mail address manually.
• [Select Destination]: Select the destination
from the drop-down list. Select a destination
registered to [System] [Notification]
[Destination].
When selecting [Input Email Address Manually],

Language
select the language of the destination.
[Attributes] tab
This tab displays the list of attributes for the tasks that are subject of notification.
Select the check box in the [Enabled] column for the function for sending notifications.
[Monitored Devices] tab
Specify the device or device group subject to [Configuration Alert].
Logs
You can check the logs of the executed system operations and operation results.
Task Log
Click [Task Log] in the navigation tree to display the log list.
• For an outline of the task log and details about using the task log, see page 423 "Managing
Tasks".
Notification Log
Click [Notification Log] in the navigation tree to display the log list.
590
System
• For an outline of the notification log and details about using the notification log, see page 428
Audit Log
Click [Audit Log] in the navigation tree to display the log list.
• For an outline of the notification log and details about using the notification log, see page 428
System Log
Click [System Log] in the navigation tree to display the log list.
• For an outline of the system log and details about using the system log, see page 428 "Viewing
System Operation Logs".
Report Logs
Click [Report Logs] in the navigation tree to display the log list.
• For an outline of the report log and details about using the report log, see page 428 "Viewing
System Operation Logs".
Authentication Log
Click [Authentication Log] in the navigation tree to display the log list.
• For an outline of the authentication log and details about using the authentication log, see
page 428 "Viewing System Operation Logs".
Scheduled Tasks
Click [Scheduled Tasks] in the navigation tree to display the list of tasks registered to the system.
591
• For an outline of scheduled tasks and details about using scheduled tasks, see page 423
"Managing Tasks".
Pricing Table
[Pricing Table] contains [Built-in Functions] and [Workflows].
Built-in Functions
Click [Built-in Functions] in the navigation tree to display the list of pricing tables.
• For an outline of pricing tables and details about using pricing tables, see page 136 "Managing
the Pricing Tables".
[General] tab
Item Description
Pricing Table Name Enter the name of Pricing Table.
[Target Devices/Groups]/[Target Users/Departments] tab

When [Apply Pricing By] is set to [Devices and Device Groups] in [System] [Server Settings]
[User Management and Accounting Settings], the [Target Devices/Groups] tab is displayed.
When it is set to [Users and Departments], the [Target Users/Departments] tab is displayed.
Display or select [Target Devices/Groups]/[Target Users/Departments]. You can add or delete
[Target Devices/Groups]/[Target Users/Departments]. To select all devices or users, select the [All
Devices] or [All Users] check box at the top right of the displayed dialog box.
[Cost Per Page] tab
You can specify the rate for each page based on criteria such as job type, paper size, color mode,
or duplex.
592
System
Item Description
Job Type Select the job type.

• Copy
• Print
• Scan
• Fax Send
• Fax Reception
Paper Size Select the paper size.

• A2, A3, A4, A5, A6, B3, B4, B5, B6, HLT,
Ledger, Legal, Letter, Other
Color Mode Select the job color mode.

• Black and White
• Single Color
• Two-color
• Full Color
1 Sided/2 Sided Specify whether the job is for one-sided or two-

sided printing.
• 1 Sided
• 2 Sided
Rate Specify the cost per page. You can specify it in

units of 0.00001.
Workflow
Click [Workflows] in the navigation tree to display the list of pricing tables.
• For an outline of pricing tables and details about using pricing tables, see page 136 "Managing
the Pricing Tables".
[General] tab
Item Description
Pricing Table Name Enter the name of the Pricing Table.
593
Item Description
[Target Workflows] tab

Select the target workflow from the workflow list.
[Cost Per Page] tab
Item Description
You can specify it in units of 0.00001. Counted

Base Rate
once each time the workflow is executed.
You can specify it in units of 0.00001. Counted

Page Rate according to the number of pages processed in
the workflow.
External Print Systems
In the [External Print Systems] category, you can configure information about external print systems so
that the users can view and release print jobs stored in external systems from devices with Streamline NX
Embedded Applications embedded or smart deices with RICOH Streamline NX mobile app installed.
[LRS] tab
Item Description
URL Enter the server address of LRS beginning with http or https.
Input Queue Type Specify the print queue on the external print system pulled by
RICOH Streamline NX.
• Output Queue: Queue for the jobs which are not retained.
• Retained: Queue for the retained jobs.
• Both: Queue for jobs which are retained and not retained.
Output Queue Mapping Specify the information passed to the external print system to
identify devices.
• IP: IP Address of the device
• Host Name: Host name of the device
• FQDN: FQDN of the device
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System
[SEAL] tab
Item Description
URL Enter the server address of SEAL beginning with http or https.
identify devices.
[InfoPrint Manager] tab
Item Description
URL Enter the server address of InfoPrint Manager beginning with http
or https.
identify devices.
595
[TotalFlow] tab
Item Description
URL Enter the server address of TotalFlow to redirect print jobs to

external systems using print rules. If not specified, the print rule to
redirect to external systems is not applied.
• For details about linkage with external print systems, see the manuals for external print systems.
596
Dashboards
Dashboards
Click [Dashboards] in the navigation tree to display the dashboards list.
About dashboard functions, see Reporting and Dashboards Guide for details.
597
Workflow
This section describes the functions of items displayed in [Workflows] in the navigation tree.
General
Configure the metadata database connection, replacement table, and zone OCR form, and also
register PDF stamps. The settings apply to all Metadata Replacement, Metadata Converter, Zone OCR,
and PDF Stamper connectors that are used in the workflows.
Metadata Database Connection
Click [Metadata Database Connection] in the navigation tree to display the connection list.
• For an outline of the metadata database connection and details about using the metadata
database connection, see page 344 "Configuring the Metadata Database Connection".
[General] tab
Item Description
Connection Name Enter the connection name.
Description Enter the description of the replacement table.
Database Server Address Enter the host name or IP address of the server with the
connected database.
Database Instance Name The instance with the connected database can contain up
to 127 characters.
Database Port Number Specify the port number used when connecting to the
database.
Database Name Enter the connected database name.
User Name Enter the user name with access privileges to the database.
Password Enter the password of the user with access privileges to the
database.
[Test] button Test the connection to the database.
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Workflow
[Workflows] tab
Displays the workflows that configure the database connection.
Replacement Table
Click [Replacement Table] in the navigation tree to display the list of replacement tables.
• For an outline of the replacement table and how to use a replacement table, see page 345
"Configuring a Replacement Table".
[General] tab
Item Description
Replacement Table Name Enter the name of the replacement table.
Description Enter the description of the replacement table.
Input Metadata Select the input metadata from the drop-down list or enter
the item name (ID). The target metadata element in the
document is compared with the value of [Comparison
Target String] in the replacement table.
• An error occurs if the specified metadata element is

not included in the delivery document.
Output Metadata Select the output metadata from the drop-down list or enter
the item name (ID). The input metadata element is replaced
with the output metadata value according to the
Comparison Target String rules of the replacement table.
The output metadata target can be input manually.
• An error occurs if the specified metadata element is

not included in the delivery document.
599
Item Description
Enable Auto Entry If the input value does not match a value in the
replacement table, specify whether to add that input value
to the replacement table. When [Enable Auto Entry] is
selected and a value that is not in the table is entered, that
value is added to the table. This input value becomes the
comparison string of that item, and the output value
becomes blank.
• Auto entry is valid only when the [Job Processing

Location] setting for a workflow is set to [On Server].
When [Location] is set to [On Device], auto entry
processing is canceled.
Default Output Enter the default output value. When the input value does
not exist in the replacement table, this output value is used.
You can enter up to 1000 characters.
Export File Character Encoding Select the encode type to be used when exporting the
replacement table from the following:
• UTF-8
• Windows Shift-JIS
• JIS
• Latin-1
[Comparison Entry] tab
Item Description
Comparison Target String Enter the string used for comparison of the input value. You
cannot enter the same comparison string.
Comparison Result String Enter the string to be used as the output value when the
input value matches the value of Comparison Target String.
Using Regex Select this to use a regular expression in the comparison

string.
Enable Comparison Select this to use the item to compare with the input value.
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Workflow
Zone OCR Form
Click [Zone OCR Form] in the navigation tree to display the list of forms.
• For an outline of the zone OCR form and how to use a zone OCR form, see page 349
"Configuring the Zone OCR Form".
[General] tab
Item Description
Form Name Enter the form name.

Do not use the following characters: / : ? * " < > |
The name is not case-sensitive.
Description Enter the description for the form.
OCR Language Select the language for performing OCR from the drop-
down list.
• English, German, French, Italian, Spanish, Dutch,
Danish, Portuguese, Norwegian, Russian, Simplified
Chinese, Traditional Chinese, Japanese
Zone OCR Form Template Image Select the template image to be used to configure the
anchor and OCR zone. Click [Browse...] to select the
image file, and then click [Upload].
[Form Design] tab

Use the uploaded image file to configure the anchor and OCR zone.
PDF Stamper
Click [PDF Stamper] in the navigation tree to display the list of PDF stamps.
• For an outline of PDF stamps and how to use PDF stamps, see page 356 "Registering a PDF
Stamp".
[General] tab
Item Description
Stamp Name Enter a stamp name.
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Item Description
Stamp Type Select from the following types of stamps to embed in the
PDF.
• Bates Stamp
• Image Stamp
• Text Watermark
• Image Watermark
Description Enter a description of the stamp.
[Stamp] tab
The setting items vary depending on the type of stamp selected in the [General] tab.
When [Bates Stamp] is selected
Item Description
Prefix Enter the string to be added before the

counter numerals.
Example input: Prefix
Display example: Prefix0001
Leading Spaces Specify the number of spaces to be entered

between the prefix and the numerals.
• The width of the space may vary

depending on the specified [Font Size].
Suffix Enter the string to be added after the counter

numerals.
Example input: Suffix
Display example: 0001Suffix
Trailing Spaces Specify the number of spaces to be entered

between the suffix and the numerals.
• The width of the space may vary

depending on the specified [Font Size].
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Workflow
Item Description
Current Counter The current value of the counter is displayed.

Select the [Update Counter] check box to
update the counter.
• This item is displayed only when editing

a registered stamp that is selected from
the stamp list.
• Specify a value within the range
between [Counter Start] and [Counter
End] in [Current Counter].
Counter Start Specify the starting value of the counter.
Counter End Specify the ending value of the counter.
Update Counter Select the [Update Counter] check box to

update the counter.
• This item is displayed only when editing

a registered stamp that is selected from
the stamp list.
Pad Zero When the [Pad Zero] check box is selected,

“0” is added to fill in the digits for the counter
numerals that do not reach the maximum
digits specified in [Counter End].
Example:
When 4 is specified in [Counter End] and the
counter value is 5, the value is displayed as
“0005”.
When [Image Stamp] or [Image Watermark] is selected
Item Description
Stamp Image Specify the image to be embedded as a

watermark in a PDF. Click [Browse...] to
select the image file, and then click [Upload].
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Item Description
Image Scale Percentage Specify the scaling factor of the image to be

embedded as a watermark in a PDF.
When [Text Watermark] is selected
Item Description
Watermark Text Select a string from the drop-down list, or

enter the string to be embedded as the PDF
watermark.
• Copy
• Confidential
• Confidential Copy
• Sample
[Font] tab
This item is displayed when Bates Stamp or Text Watermark is selected on the [General] tab.
Item Description
Font Family Select the font family from the drop-down list.
• Courier
• Helvetica
• Times Roman
Font Style Select the font style from the drop-down list.
• Standard
• Bold
• Italic
• Bold Italic
Font Size Specify the font size.
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Workflow
Item Description
Font Color Select the color of the font from the drop-down list.
• Black
• White
• Red
• Green
• Blue
• Cyan
• Magenta
• Yellow
• Orange
• Pink
• Gray
• Light Gray
• Dark Gray
Background Color (Bates Stamp Select the color of the background from the drop-down list.
only) • Black
• White
• Red
• Green
• Blue
• Cyan
• Magenta
• Yellow
• Orange
• Pink
• Gray
• Light Gray
• Dark Gray
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Item Description
Border Color (Bates Stamp only) Select the color of the border line from the drop-down list.
• Black
• White
• Red
• Green
• Blue
• Cyan
• Magenta
• Yellow
• Orange
• Pink
• Gray
• Light Gray
• Dark Gray
Border Width (Bates Stamp only) Specify the border width.
[Position] tab
Item Description
Vertical (Bates Stamp and Image Specify the vertical position of the image to be embedded.
Stamp only) • Top
• Middle
• Bottom
• When [Middle] is selected, [Top/Bottom Margin]

cannot be specified.
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Workflow
Item Description
Horizontal (Bates Stamp and Specify the horizontal position of the image to be
Image Stamp only) embedded.
• Left
• Center
• Right
• When [Center] is selected, [Left/Right Margin] cannot

be specified.
Top/Bottom Margin (Bates Specify the top and bottom margins. Select [mm] or [inch]
Stamp and Image Stamp only) for the margin unit.
Left/Right Margin (Bates Stamp Specify the left and right margins. Select [mm] or [inch] for
and Image Stamp only) the margin unit.
Rotation (Degree) Specify the angle of rotation width.
Page Range (multi-page) Select the range of pages to embed the stamp from the
drop-down list.
• All Pages
• First Page
• Last Page
• Even Pages
• Odd Pages
• Specified Pages
Page Numbers (multi-page) When [Specified Pages] is selected in [Page Range], specify
the pages to embed the stamp.
Example
• When specifying separate pages: 1,5,8
• When specifying ranges of the pages: 1-3,5-9
• When specifying separate pages and ranges of
pages at the same time: 2-5,9,13-20
• When specifying from the first page to a specific
page: -7
• When specifying from a specific page to the last
page: 2-
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Item Description
Single-page Settings Specify whether or not to embed the stamp in a single-page

document.
• Do not Stamp
• Stamp All
Allow User Modifications Specify whether or not to allow modifying of the specified
numbers in [Page Range] and [Page Numbers] on the
[Preview] tab
Item Description
Page Size Select the preview page size from the drop-down list.
Page Orientation Select the page orientation from [Portrait] or [Landscape].
[Show Preview] button Downloads the preview PDF using a five-page sample
document. The document is only a sample and not the
actual document on which the stamp can be embedded.
• The preview is displayed on a white background.

When white is specified as the color of the watermark
text, the text will be invisible in the preview.
Cloud Authentication Settings
• Acquire the verification information necessary for Google Drive linkage from the Google
Developers Site.
• To acquire a JSON file to be uploaded, register a Google application and create an OAuth client
ID first using the following procedure:
• When Application Type is Google Drive
1. Login to "https://console.developers.google.com".
2. Create a new project or select an existing one.
3. Select [Credentials] under [APIs & Services], and then click [Create Credentials] to select
[OAuth Client ID].
4. Select [Web application] for [Application Type].
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Workflow
5. Enter a value in the [Name] field.

6. Copy the value displayed in [Redirect URL] in the [General] tab of [Cloud Authentication
Settings] to the [Authorized redirect URIs] field.
The [Authorized JavaScript origins] field can be left blank.
7. Click [Create].
An OAuth client ID is generated and inserted into the [OAuth 2.0 Client ID] list.
8. Click the download button next to the new entry to download the JSON file.
• When Application Type is Google Drive - Proxy
1. Login to "https://console.developers.google.com".
2. Create a new project or select an existing one.
3. Select [Credentials] under [APIs & Services], and then click [Create Credentials] to select
[OAuth Client ID].
4. Select [Others] for [Application Type].
5. Enter a value in the [Name] field.
6. Click [Create].
An OAuth client ID is generated and inserted into the [OAuth 2.0 Client ID] list.
7. Click the download button next to the new entry to download the JSON file.
• The application may need to be verified by Google. In such a case, specify the following URL for
the RICOH Streamline NX privacy policy:
http(s)://<SLNX Core Server address:port>/slnxprivacynotice.html
[General] tab
Item Description
Client Secret json Click [Upload] to upload the Google Drive

client secret JSON file which contains
credentials to be used for Google Drive
individual user authentication.
Application Type Displays the Authenticator of the desired cloud

application.
Client ID Displays the Client ID of the registered

application.
Client Secret Displays the Client Secret of the registered

application.
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Item Description
Redirect URL Displays the Redirect URL that should be used

to create OAuth2 Client ID.
This is available only when [Application Type]
is [Google Drive].
Test Click [Test] to validate the authentication

setting.
This is available only when [Application Type]
is [Google Drive].
Shared Connector Settings
Click [Shared Connector Settings] in the navigation tree to display the list of preset connectors.
• For an outline of preset connectors and details about using preset connectors, see page 328
"Creating a Shared Connector".
[General] tab
Item Description
Connector Name Enter a name for the shared connector.
Description Enter a description for the shared connector.
Connector Category Displays the category of the shared connector.

• Process
Select this item when creating a shared connector of a
process connector.
• Destination
Select this item when creating a shared connector of a
destination connector.
Connector Type Displays the type of the connector to be configured as a

shared connector.
Job Processing Location Displays whether the job is processed on a server or

device.
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Workflow
[Settings] tab
Configure the properties of the connector that is selected in [Connector Type].
For details about the setting items, see page 724 "Setting Items in the Destination Connector
Properties" or page 781 "Setting Items in the Process Connector Properties".
[Preset] tab
Configure the settings, layout, and display method according to the type of shared connector that
is selected in [Connector Type].
For details about configuring the settings, see page 305 "Customizing the Settings on the
Operation Screen of the Device".
[Workflow] tab
Displays the workflow that uses the selected shared connector.
Workflow Design
Click [Workflow Design] in the navigation tree to display the list of workflows.
When you select an item registered to the list and click (Edit), the setting tabs are displayed.
• For an outline of workflows and details about using workflows, see the following:
• page 229 "Overview of the Delivery Function"
• page 237 "Creating a Workflow"
[General] tab
Item Description
Workflow Name Enter a workflow name.
Description Enter a description for the shared connector.
Job Processing Location Specify whether the document delivery process is

performed on the server or device. This cannot be
changed.
Configuration Validation Server Specify the server to be used to test the connection to the
external server. If this setting is not specified, a connection
test cannot be performed while the workflow is configured.
Display Name Select a language, and enter the title text to be displayed
on the operation screen of the device.
611
Item Description
Screen Icon Click [Browse], select an icon from the icon library, and
click [OK].
To upload an image in PNG format, click [Upload] on the
icon library screen. You can upload an image with a size
of 192 × 192 pixels, 128 × 128 pixels, 64 × 64 pixels, or
32 × 32 pixels.
The size of an icon to be used depends on the size of the
operation screen of the device. To ensure user-friendly
operations, upload an image whose size is the same as the
size of the operation screen of the device.
The preview image is displayed when the screen icon is
specified.
[Delivery Flow] tab

Place a destination connector and process connector to configure the flow of the processing and
delivery of the scanned document. For details about each item on the Delivery Workflow tab and
how to use the Delivery Workflow tab, see page 240 "Understanding the [Delivery Flow] tab
layout".
For details about configuring the connector properties, see page 724 "Setting Items in the
Destination Connector Properties" or page 781 "Setting Items in the Process Connector
Properties".
[Destination] tab
Customize the scan settings, scan sizes, setting values, and configuration items displayed on the
operation screen of the devices of the destination connectors. You can also specify the default
values, whether to show or hide items, and how they are displayed on the operation screen.
For the setting items, see page 700 "[Destination] Tab".
[Process] tab
Customize the scan settings, scan sizes, and setting values of the destination connectors. You can
also specify the default values, whether to show or hide items, and how they are displayed on the
operation screen.
For the setting items, see page 711 "[Process] Tab".
[Metadata] tab
Specify the items to be displayed on the [Metadata] screen on the operation screen of the device.
For details about each item in the [Metadata] tab screen, see page 319 "Using the [Metadata]
Tab".
The properties of each input element on the [Metadata] tab screen are as follows:
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Workflow
Item Description
(Label) Adds a preset text such as a message or description to the

metadata screen.
• Display Name
• Language
• Name
(InputText) Adds a metadata element in string format. The following

attributes can be specified:
• Enable ([Yes] or [No])
• Required Entry Item ([Yes] or [No])
• Display Name
• Metadata Tag Name
• Max. Characters
• Min. Characters
• Password ([Yes] or [No])
• Regex for Validation
• To make the entry of an item mandatory, select [Yes]

in [Required Entry Item].
• When [Yes] is selected in [Required Entry Item], 0
cannot be specified in Max. Characters and Min.
Characters.
• An error occurs if a string that does not match [Regex
for Validation] is entered. For details about regular
expressions, see page 369 "Regular Expressions".
613
Item Description
(NumberStepper) Adds a metadata element in integral number format. The

following attributes can be specified:
• Display Name
• Max. Value
• Min. Value
• When 0 is in between the [Max. Value] and [Min.

Value] and this field is left blank, the value of this field
becomes 0.
• When the [Max. Value] and [Min. Value] are either
positive or negative and 0 is not in between those
values, the value of the maximum or minimum that is
closer to 0 is specified as the value of this field.
(DateField) Adds a metadata element in date format. The following

attributes can be specified:
• Display Name
• Start Date
• End Date
• Use date of operation as default value ([Yes] or
[No])
• The entered date is used as the default date on the

• To specify the date of operation on the device as the
default value, select [Yes] in [Use date of operation
as default value].
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Workflow
Item Description
(Dropdown ListBox) Adds a drop-down list that has the values in various
sources or the values manually entered as the selection
items. The following attributes can be specified:
• Editable ([Yes] or [No])
• Display Name (max. 128 characters)
• Metadata Tag Name (max. 128 characters)
• Query Type ([Manual Entry], [CSV Search], [SQL
Search])
615
Item Description
(Dropdown ListBox)
• When [Yes] is selected in [Editable], the user can
enter the value manually in addition to selecting the
value from the drop-down list.
• When [CSV Search] or [SQL Search] is selected in
[Query Type], the values obtained from a CSV or
SQL file are displayed from the drop-down list.
When [Manual Entry] is selected, enter the value
manually. For details about configuring the list, see
page 321 "Configuring a drop-down list".
• When selecting [CSV Search] or [SQL Search] in
[Query Type], you cannot specify the default value
on the Management Console because the value is
obtained by the device.
• The values are not displayed from the drop-down list
on the operation screen of the device in the following
cases:
• When the number of the items in the result
exceeds 100 when CSV or SQL search is
executed. To display the selection items, press
[Search] and narrow down the result.
• When more than 50 values are entered
manually (Manual Entry)
• When the SQL query that refers to other
metadata is specified, but the metadata of the
reference target is empty.
• The result of the [Search] function cannot be
confirmed in the Management Console.
(Checkbox) Adds a metadata element in form of a check box. The

following attributes can be specified:
• Display Name
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Workflow
• For an outline of metadata and description of operations, see page 319 "Configuring Items in
Metadata".
[Notifications] tab
Item Description
Enable Notification Specify whether or not to notify the deliver result.
Triggers Specify when a notification is sent.

• Failed jobs only
• Successful jobs only
• Both failed and successful jobs
Destination Enter the destination e-mail address of the notification. To

enter more than one e-mail address, separate each address
by a comma (,) followed by a space. Up to 512 characters
can be entered.
To select an e-mail address that is registered in RICOH
Streamline NX system, click [Copy from System Address
Book]. Select the e-mail address, and then click [OK].
Language Select the language to be used for notifications from the

drop-down list.
617
Item Description
Email Server Setting Configure the e-mail server for the destination e-mail
address of the notification. This can only be configured for
workflows where [On Device] is selected in [Location]. In
workflows where [On Server] is selected in [Location], the
network settings in RICOH Streamline NX are used.
Specify the following items:
• SMTP Server Address
• SMTP Port Number
• Authentication Algorithm ([None], [POP before SMTP],
[SMTP])
When [POP before SMTP] is selected in [Authentication
Algorithm], specify the following items:
• POP3 Server Address
• POP3 Port Number
• Account Name
• Password
Add/Delete Metadata Field Add or delete the metadata to be included in the

notification.
• For an outline of notifications and description of operations, see page 326 "Configuring the
Notification Function".
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Workflow
[Other Settings] tab
Item Description
Default Document Name Select a language, and specify the default document name.
The metadata element "Document Name" is specified, and this is
used for the name of the file delivered by Send to Email and Send
to Folder. This is also displayed in the document name field on the
The document name is specified as a metadata element as shown
below.
• When [Add Scanned Time to Document Name] is specified

on the workflow profile, the scan date and time are added to
the document name. For details, see page 332 "Configuring
a workflow profile associated with a device".
• You can also add a document name using a connector-
specific function. For details, see the description of the each
connectors.
• See page 266 "File and Folder Naming Conventions".
Enable Editing Specify whether or not to enable the user to edit the document
name.
• Yes
The user can specify the document name on the operation
screen of the device when scanning.
• No
The default document name is used, and the user cannot edit
the document name even when scanning.
Select Items to be Displayed Specify the items to be displayed in [Scan Settings] on the
on the Device's operation screen of the device.
Configurations Screen To add an item, select the item in [Item Settings List] and click
(Standard Operation Panel .
only) To remove an item, select the item in [Selected Item(s) List] and
click .
619
Item Description
Scan Preview Specify whether or not to display a preview of the scanned

document before delivery.
This function is not available on devices with a screen size of 4.3
inches.
• Preview always
Displays a preview of the scanned document before
delivery. You cannot change the preview setting on the
• Preview on by default
Displays a preview of the scanned document before delivery
unless [Preview] is set to [Off].
• Preview off by default
Does not display a preview of the scanned document before
delivery unless [Preview] is set to [On].
• For a description of operations of the [Other Settings], see page 327 "Configuring Other
Settings".
Device Applications
Click [Device Applications] in the navigation tree to display the list of Device Applications.
• For an outline of the Device Applications and details about using Device Applications, see
page 330 "Configuring Device Applications".
[General] tab
Item Description
Application Name Enter the Device Applications name.
Description Enter a description of the Device Applications.
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Workflow
Item Description
Application Type Select the type of the application from the drop-down list.
• [Copier]
• [Scanner]
• [Printer]
• [Fax]
• [Secure Print]
• The applications that can be selected vary depending

on the model of the device being used.
Display Name Enter the title text to be displayed on the operation screen
of the device. The name of the application is displayed
when [Display Name] is not specified.
Screen Icon Click [Browse], select an icon from the icon library, and
click [OK].
icon library screen. You can upload an image with a size of
192 × 192 pixels, 128 × 128 pixels, 64 × 64 pixels, or
32 × 32 pixels.
specified.
[Profile] tab
Displays the workflow profile that uses the Device Applications being configured.
Workflow Profile
Profile Configuration
Click [Profile Configuration] in the navigation tree to display the profile list.
621
The displayed tab and setting items differ depending on the input source that is selected while a new
workflow profile is being created.
• For an outline of the profile configuration and details about using the profile configuration, see
page 332 "Configuring a Workflow Profile".
• You can configure only one workflow profile that is associated with a mobile device on any one
system. Therefore, if a workflow profile that is associated with a mobile device is created, [Mobile]
is not displayed in [Input Source] when a new workflow profile is created.
When [General] tab - Input Source is set to [MFP]
Item Description
Profile Name Enter a profile name.
Description Enter a description of the profile.
Input Source Displays the selected input source. This cannot be changed.
Add Scanned Time to Document Specify whether or not to add the scan date and time to the
Name document name.
• Yes
The scan date and time are added to the document
name.
Example: “Expense Report_yyyymmddhhmmss”
(yyyy: year, mm: month, dd: day, hh: hours, mm:
• No
The scan date and time are not added to the document
name.
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Workflow
Item Description
Capture Pause Timeout Specify how long to wait for the next original when batch
scanning or scanning using the exposure glass is performed.
Specify whether to start sending automatically after the wait
time elapses or to cancel scanning.
When the preview function is enabled, the preview is
displayed for the specified timeout time. If [Send] is not
pressed while the preview is displayed, scanning is canceled
or the scanned data is automatically sent according to the
setting.
• [Capture Pause Timeout] is enabled only on devices with

the Smart Operation Panel.
Display Job Log on Device Specify the job log to display on the operation screen of the
Display Panel device.
• Display Job Log(s) for All Workflows
• Display Job Log(s) by Workflow
Job Log Security Mode Specify whether or not to mask the sensitive information in the
job log.
• On
The document name and user name are masked by
asterisks (*).
• Off
All the information in the properties of the job log is
displayed.
Max. No. of Groups Specify the maximum number of groups (1 to 11, default is 5)
(Standard Operation Panel to be displayed in a single screen on the device operation
only) screen.
• The horizontal scroll buttons are displayed when there

are too many group tabs to be displayed on the screen.
• When more than one group tab is displayed on a single
screen, the names of the groups that cannot fit in the
screen are shortened and shown only in part.
623
Item Description
Date Format Settings Specify the format of the date to be displayed on the
operation panel of the device.
(YYYY: year, MM: month, DD: day)
• YYYY/MM/DD
• MM/DD/YYYY
• DD/MM/YYYY
Display Name Select a language, and specify the title text to be displayed
on the application bar of the operation panel of the device.
Number of columns on screen Specify the number of icons displayed in a row on the
workflow selection screen.
Screen Icon Click [Browse], select an icon from the icon library, and click
[OK].
icon library screen. You can upload an image with a size of
64 × 64 pixels, 48 × 48 pixels, or 32 × 32 pixels.
specified.
When [General] tab - Input Source is set to [Mobile]
Item Description
Input Source Displays the selected input source. This cannot be

changed.
Display Name Select a language, and enter the display name to be

displayed on the screen of the mobile device.
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Workflow
When [General] tab - Input Source is set to [Hot Folder]
Item Description
Input Source Displays the selected input source. This cannot be

changed.
Configuration Validation Server Select from the drop-down list the server to perform
monitoring, store errors, and verify the folder for storing
files.
625
When [Workflow] tab - Input Source is set to [MFP]
Item Description
Capture Workflows Create a new group, and then add the workflow and the Device
Applications.
You can check and configure the following properties of the
added groups, workflows and Device Applications:
Group
• Group Name
• Show ([Yes] or [No])
Workflow
• Workflow Name (for display only)
• Description (for display only)
• Button Height ([Single], [Double], [Triple],
[Quadruple])
• For the workflows used on devices with 4.3-inch

screen, set [Button Height] to [Double], [Triple], or
[Quadruple]. If it is set to [Single], the workflow button
will not be displayed on the device's operation panel.
Device Applications
• Device Applications Name (for display only)
• Button Height ([Single], [Double], [Triple],
[Quadruple])
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Workflow
Item Description
Fax Workflow Configure the delivery function of the received fax.

• Use Fax
Specify whether or not to use the delivery function on the
received fax.
• Fax Workflow
Select the workflow to be used for delivering the received
fax from the drop-down list. Also, select the check boxes of
all fax reception ports to be monitored.
• G3-1 Port
• G3-2 Port
• G3-3 Port
• Internal Port
• IP Port
When [Workflow] tab - Input Source is set to [Mobile]

Create a new group, and then add the workflow and mobile apps.
You can check and configure the following properties of the added groups, workflows and mobile
apps:
Group
• Group Name
• Show ([Yes] or [No])
Workflow
• Workflow Name (for display only)
• Button Height ([Single], [Double], [Triple], [Quadruple])
Mobile Applications
• Application Name (for display only)
• Button Height ([Single], [Double], [Triple], [Quadruple])
When [Workflow] tab - Input Source is set to [Hot Folder]
When you select an item registered to the list and click (Edit), the setting screen is displayed.
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Item Description
General Features
Monitor Folder Specify the path of the Monitor Folder to be monitored. Use
"\" and "/" to delimit folder names.
Use a UNC path (\\ComputerName\SharedFolder) to
specify a shared folder.
Also enter the [User Name] and [Password] when a shared
folder is selected.
Press [Test] to test the connection from Configuration
Validation Server to the Monitor Folder. Performs
authentication tests using the entered user name and
password.
• For the conditions that can be specified for Monitor

Folder, see page 334 "Configuring a workflow profile
associated with a monitor folder".
Workflow Name Select the workflow to be used for delivering the scanned file
• You can only select a one-touch workflow for Monitor

Folder.
• You cannot select a workflow that requires
authentication.
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Workflow
Item Description
Error Save Folder Enter that path of the folder to save the file that caused the
error when an import error occurred. Use "\" and "/" to
delimit folder names.
folder is selected.
Select the [Same as Monitor Folder] check box when the
same [User Name] and [Password] as the monitored folder
are used to access Error Save Folder.
Validation Server to Error Save Folder.
• For the conditions that can be specified for Error Save

Folder, see page 334 "Configuring a workflow profile
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Item Description
Store Import File Specify whether or not to save the imported file on the local
hard disk drive after its delivery is completed.
To save the file, select the [Store Import File] check box and
enter the path to [Store Folder]. Use "\" and "/" to delimit
folder names.
folder is selected.
Select the [Same as Monitor Folder] check box when the
same [User name] and [Password] as the monitored folder
are used to access Store Folder.
Validation Server to Store Folder.
The imported files are deleted and not stored when the [Store
Import File] check box is cleared.
• For the conditions that can be specified for Store Folder,

see page 334 "Configuring a workflow profile
Enable import of multiple files Select this check box to import and process more than one file
at one time as a single job. Specify the file name in [Control
File Name].
• For details about the function for importing multiple files,

see page 334 "Configuring a workflow profile
Metadata Settings
Map Metadata Select this check box to use the metadata mapping function.
When the metadata mapping function is used, the index fields
in the index file and the metadata fields that are used in the
workflow of RICOH Streamline NX are associated with each
other.
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Workflow
Item Description
Index File Type Select the file format of the index file from the following:
• XML
• CSV
Index File Name Use regular expressions to specify the file name of the index
file that contains the index field to be used for metadata
mapping.
Default Document Name • Enter a document name manually for the file to be
created, or select a name from the metadata elements
that already exist.
• Select from Existing Metadata
Select the metadata element from the drop-down list.
• Manual Entry
Enter the tag name of the metadata element.
• When the metadata mapping function is disabled, the
time stamp (local time of the Delegation Server) at the
time of execution is set as the Default Document Name.
Schema File Path Specify the XML Schema path to the index file to be used for
mapping the metadata elements. Click [Browse...] to select the
XML Schema file, and then click [Upload].
Assign Metadata Elements Displays the list of the association of document information
Table settings that are registered.
Use the following procedure to add an association setting:
1. Click (Add).
2. On the [Metadata Assignment] screen, select the
[Source] index field.
3. Select the Basic Metadata from the drop-down list, or
enter Customized Metadata Tag.
4. Click [OK].
Only when [Preview] tab - Input Source is set to [MFP]

The display on the device operation screen can be confirmed. The appearances on the Standard
Operation Panel and on Smart Operation Panel are separately displayed.
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Only when [Associated Devices/Groups] tab - Input Source is set to [MFP]

The devices or device groups that are associated with the currently selected workflow profile are
displayed.
Only When [Associated Servers] tab-Input Source is [Hot Folder]
The servers that are associated with the currently selected workflow profile are displayed.
Profile Tasks
Click [Profile Tasks] in the navigation tree to display the task list.
• For an outline of profile tasks and details about using profile tasks, see page 340 "Configuring a
Profile Task".
[General] tab
Item Description
Profile Name Displays the name of the selected profile.
Input Source Displays the input source of the selected profile.
When [Target Devices/Groups] tab - Input Source is set to [MFP]

The devices or device groups that are to be synchronized with the currently selected task are
displayed. Also the devices or groups to synchronize can be added or deleted.
When [Target Server(s)] tab - Input Source is set to [Hot Folder]
The servers that are to be synchronized with the selected task are displayed. Also the servers to
synchronize can be added or deleted.
[Schedule] tab
Item Description
Enable Schedule Specify whether or not to enable the schedule to execute the
task.
Start Date Specify the date to start the synchronization. Click the
calendar icon to select the date on a calendar.
Start Time Specify the time to start the synchronization.
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Workflow
[Notifications] tab
Item Description
Enable Notification Specify whether or not to notify by e-mail when a task is

executed.
Input Recipient Manually Select this item when you want to enter the destination e-mail
address manually. Enter the destination e-mail address of the
notification.
Select Destination Select this item when you want to select the destination from
the list of e-mail addresses that are registered in RICOH
Streamline NX. From the drop-down list, select the
destination e-mail address of the notification.
Connector
Click [Connectors] in the navigation tree to display the list of shared connectors.
• For details about operating this function, see page 236 "Confirming the Usable Connectors".
[Process] tab
Item Description
Connector Type Displays the type of the connector.
Description Displays the description of the connector.
Location Displays the location (server or device) where the workflow

job including the connector is processed.
Version Displays the version of the connector.
[Destination] tab
Item Description
Connector Type Displays the type of the connector.
Description Displays the description of the connector.
Location Displays the location (server or device) where the workflow

job including the connector is processed.
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Item Description
Version Displays the version of the connector.
Print Rules
Click [Print Rules] in the navigation tree to display the list of print rules.
• For an outline of print rules and details about using print rules, see page 207 "Configuring Print
Rules".
[General] tab
Item Description
Name Enter the name of the print rule.
Description Enter the description of the print rule.
Enable Specify whether to enable or disable the print rule that is

currently configured.
[Test] button Tests the print rule that is currently configured.
[Conditions] tab
Specify whether or not to perform an action set for a rule applied to a sent job.
For the conditions, see page 209 "List of conditions".
[Action] tab
Specify the type of action that is applied when a condition is met.
For the actions, see page 212 "List of actions".
Specify the device(s) or device group(s) to which to apply the print rules.
[Target Users/Groups] tab
Specify the user(s) or user group(s) to which to apply the print rules.
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User Management
User Management
This section describes the functions of items displayed in [User Management] in the navigation tree.
Groups
Click [Groups] in the navigation tree to display the list of groups.

There are two types of groups as follows:
• Local Group: This includes the local group that is available by default and the groups that are
locally created.
• External Group: This includes the groups that are imported together with the external user
information.
• For the functional outlines or operations of groups, see page 181 "Managing User Information".
• The groups pre-registered in the system cannot be deleted, or the names of the groups cannot be
changed.
• [Default Local Group] cannot be deleted or renamed.
[General] tab
• For the local group
Item Description
Group Name Enter the local group name.
Description Enter the description of the local group.
• For the external group
Item Description
Displays the authentication profile that was

Authentication Profile used when the selected external group was
imported.
Group Name Displays the name of the external group.
Description Enter the description of the external group.
[Users] tab
Add a local or external user to a local group.
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[Permissions] tab
Item Description
Displays the list of permissions specified in [User

Management] [Permissions] in the drop-down
Permission Name
list. Select the permission to be granted to the
group.
Displays the functions that can be used with the

Built-in Functions
selected permission.
Displays the workflows that can be used with the

Workflows
Departments
Click [Departments] in the navigation tree to display the list of departments.

Departments can be associated with [Users], [Cost Centers], or [Permissions].
There are two types of departments as follows:
• Local Department: This includes the local department that can be created or edited in the
Management Console.
• Department on External Authentication Server: This includes departments that can be imported from
an external authentication server. This type of groups cannot be edited in the Management
Console.
• For the functional outlines or operations of departments, see page 181 "Managing User
Information".
• Departments can be added or deleted in the local database. Departments cannot be added or
deleted in a location other than the local database.
[General] tab
Item Description
Department Name Enter the department name.
Description Enter the description of the department.
Parent Department Select the department in the upper hierarchy.
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User Management
[Users] tab
Add or delete the user to be associated with the department.
[Cost Centers] tab
Edit the list of [Cost Center] to be associated with the department.
[Permissions] tab
Item Description

Permission Name
group.

Built-in Functions

Workflows
Cost Centers
Click [Cost Centers] in the navigation tree to display the list of cost centers.
Cost centers can be associated with [Users].
There are two types of Cost Centers as follows:
• Local Cost Center: This includes the local cost center that can be created or edited in the
Management Console.
• Cost Center on External Authentication Server: This includes cost centers that can be imported from
an external authentication server. This type of groups cannot be edited in the Management
Console.
• For the functional outlines or operations of cost centers, see page 181 "Managing User
Information".
[General] tab
Item Description
Cost Center Name Enter the name of the Cost Center.
Description Enter the description of the Cost Center.
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Item Description
Parent Cost Center Select the cost center in the upper hierarchy.
[Users] tab
Add or delete a user to be associated with [Cost Center].
Users
Click the [Users] tab in the navigation tree to display the list of users.
There are two types of users as follows:
• Local User: This user is created in the local database by the administrator. Click (Add) on the
toolbar to add a new local user.
• External User: This user is registered to the LDAP server. To add a new external user, click on the
toolbar, and then specify an authentication profile to search for the user name.
When adding a new user, you can configure the [User Setting], [Groups], [Alias], [Delegation],
[Cards], and [Permission] tabs under the user list.
• For the functional outlines or operations of users, see page 181 "Managing User Information".
[User Setting] tab
• For local users
Item Description
User Name Enter the user name.

Password
enter the password of local users.
Display Name Enter the display name.
Email Enter the e-mail address of the user.
Fax Enter the fax number.
User Home Folder Enter the home folder of the user.
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User Management
Item Description
Configure the PIN code of the user.

• [Change User PIN] button: Creates a new
PIN code. The character type and number
of digits of the generated User PIN follows
the rules specified in [System] [Server
Settings] [Delegation Server Settings]
[PIN Pattern].
• [Display User PIN] button: Displays the PIN
code.
User PIN • [Locked]: This check box is selected and the
PIN code is locked when login fails after an
incorrect or invalid PIN code is entered for
a certain number of times. Clear the check
box to unlock the PIN code.
• [User PIN] appears when [User PIN] is set

to [PIN Only] on the [System] [Server
[Authentication] tab in the navigation tree.
Enter [Secondary PIN].

• [Change PIN] button: Creates a new PIN
code.
Secondary PIN
• [Secondary PIN] appears when [Card
Login Method] is set to [Enter PIN from
Operation Panel] on the [System] [Server
Department Enter the department name.
Displays the Cost Center to be assigned to the

Default Cost Center
user when the user logs in to the device.
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Item Description
Enter the custom property.
Custom Property 1-10 • [Custom Property 1–10] appears when a

custom property is created from [System]
[Server Settings] [Display] in the
navigation tree.
Specify whether or not to allow the user to

continue printing or making copies in color when
the maximum number of color prints or color
Enforce Color Page Limit copies has been exceeded. The default is
specified in [System] [Server Settings] [User
Management and Accounting Settings] when a
user is newly created.

continue using the device function when the
specified limit has been exceeded. The default is
Enforce Account Limit
specified in [System] [Server Settings] [User
Management and Accounting Settings] when a
new user is created.
Specify the default to limit the number of color

Default Color Page Limit
prints and color copies that can be made.
Displays the balance of color prints and color

Color Page Balance
copies.
Specify the default to limit the number of

Default Accounting Limit
monochrome and color prints that can be made.
Displays the balance required to use the device

Account Balance
function.
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User Management
Item Description
Specify the balance of Color Print and Color

Copy and the balance for using device
functions. You can also specify the limit value of
each balance.
Click the button on the toolbar to set/add the
[Set/Add] button balance of prints.
• : Adds/sets the balance of color prints
and color copies.
• : Adds/sets the balance required to use
the device function.
• For external users
• The grayed-out items cannot be configured.
Item Description
User Name Displays the user name.
Display Name Displays the display name.
User Email Address Displays the e-mail address of the user.
User Home Folder Displays the home folder of the user.
Fax Number Displays the fax number.
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Item Description
Enter the PIN code of the user.

• [Change User PIN] button: Creates a new
PIN code.
• [Display User PIN] button: Displays the PIN
code.
• [Locked]: This check box is selected and the
PIN code is locked when login fails after an
incorrect or invalid PIN code is entered for
User PIN a certain number of times. Clear the check
box to unlock the PIN code.
• A PIN code is issued to an existing LDAP

user for which the Core Server does not
have the PIN code when the LDAP user is
imported after the PIN code is enabled on
[System] [Server Settings] [Delegation
Server Settings] [Authentication] tab.
Enter [Secondary PIN].

• [Change PIN] button: Creates a new PIN
code.
Secondary PIN
• [Secondary PIN] appears when [Card
Login Method] is set to [Enter PIN from
Operation Panel] on the [System] [Server
Department Displays the department name.
Default Cost Center Displays Cost Center.
Enter the custom property.
Custom Property 1-10 • [Custom Property 1–10] appears when a

custom property is created from [System]
[Server Settings] [Display] in the
navigation tree.
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User Management
Item Description
Specify whether or not to synchronize the

LDAP Synchronization
external LDAP users with the local database.

continue printing in color when the maximum
number of color prints has been exceeded.
Enforce Color Page Limit
The default is the value specified in [System]
[Server Settings] [User Management]
[Accounting Settings].

continue printing when the maximum numbers of
both monochrome and color prints have been
Enforce Account Limit exceeded. The default is specified in [System]
[Server Settings] [User Management and
Accounting Settings] when the user is newly
created.
Specify the default to limit the number of color

Default Color Page Limit
prints and color copies that can be made.
Displays the balance of color prints and color

Color Page Balance
copies.
Specify the default to limit the usage of the MFP

or printer.
Account Balance Displays the balance to use the MFP or printer.
Specify the balance of Color Print and Color

Copy and the balance for using device
functions. You can also specify the limit value of
each balance. Perform the same operation by
clicking the button on the toolbar.
[Set/Add] button Click the button on the toolbar to set/add the
balance of prints.
• : Adds/sets the balance of color prints
and color copies.
• : Adds/sets the balance required to use
the device function.
643
[Groups] tab
Use this tab to add a local user to a local group.
[Alias] tab
Register the alias name to be used when printing.
You can perform authentication using an alias name instead of the user name when the alias name
is registered.
[Delegation] tab
Register the candidates for the delegate users who can be selected when performing Dynamic
Delegation Print.
For details about Dynamic Delegation Print, see page 194 "Features of Secure Printing Functions".
[Cards] tab
An existing card can be assigned to a user, or a new card can be issued to a user.
For details about the purposes of cards, see page 163 "Authentication Methods".
[Permissions] tab
Item Description

group.
Name • To grant both permissions assigned to the

user’s department and group, select
[Inherited Permission]. For example, if
permissions for copying in color are given
the user’s department, the user can make
color copies while copying in color is not
allowed for the user’s group.

Built-in Functions

Workflows
Permissions
Click [Permissions] in the navigation tree to display the list of permissions.
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User Management
Permissions can be associated with [Departments], [Groups], or [Users].
• For the functional outlines or operations of permissions, see page 181 "Managing User
Information".
[Permission Settings] tab
Item Description
Permission Name Enter the permission name.
Permission Description Enter the description of the permission.
Select the device functions to allow usage.

• Copier:
• Full Color Auto Selection
• Full Color
• Two-color
Built-in Functions • Single Color
• Black & White
• Other Functions:
• Document Server
• Fax
• Scanner
Select the workflow to allow usage.

• Allow all workflows
Allow usage of all workflows.
Workflows
• Workflows
The workflow to allow usage can be
selected from the drop-down list.
[Departments] tab
Add or delete a department to be associated with the permission.
[Groups] tab
Add or delete the group to be associated with the permission.
[Users] tab
This tab displays the list of users who are associated with the permission.
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Cards
Click [Cards] in the navigation tree to display the list of cards.
• For the functional outlines or operations of cards, see page 181 "Managing User Information".
Item Description
Card Number Enter the card ID.
Card Name Enter the card name.
To assign a card to a user, click [Search User], and

User Name
then select the user to whom the card is assigned.
Enabled Specify whether or not to validate the card.
Indefinite Period No expiration date is specified on the card.
Limited Period A validation period is specified on the card.
Temporary Period The card is valid for only one day.
Specify the date when the validation period of the

Effective Date
card starts.
Specify the date when the validation period of the

Expiry Date
card ends.
• For the functional outlines or operations of these setting items, see page 184 "Managing Card
Information".
Accounting Tasks
Click [Accounting Tasks] in the navigation tree to display the accounting tasks.
[General] tab
Item Description
Task Name Enter the name of the task.
Description Enter the description of the task.
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User Management
Item Description
Select [Settings], and then specify the default to

Default Color Page Limit limit the number of color prints and color copies
that can be made.
Select [Settings] to specify the default to limit the

usage of the MFP or printer.
For the balance on color prints and color copies,

specify the following:
• [Reset]: Resets the balance to the default
Color Page Balance value specified in [Default Color Page Limit].
• [Set]: Specifies the balance.
• [Add]: Adds to the balance.
For the usage balance on the MFP or printer,

specify the following.
• [Reset]: Resets the balance to the default
Account Balance value specified in [Default Accounting Limit].
• [Set]: Specifies the balance.
• [Add]: Adds to the balance.
[Message] tab
Configure the contents of a notification e-mail to be sent to the specified user.
Item Description
Select the language to use in the notification e-

mail.
Language The default is same as the language selected
when login. You can change the language for
each task if necessary.
Subject Enter the subject of the notification e-mail.
Body Enter the body of the notification e-mail.
You can specify the following variables in the messages for the accounting task. A variable entered
in the message is replaced as shown in the table below:
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Variable Description
Replaced by the accounting task result ("Success"

$[accounting_task_result]$
or "Failure").
$[accounting_task_name]$ Replaced by the accounting task name.
Replaced by the start and end date/time of the

$[accounting_task_start_end_time]$
accounting task.
[Target Users/Groups/Departments] tab

The target users/groups/departments of the task are displayed in the list.
From [Select Target], select the target to display in the list.
[Schedule] tab
Configure a schedule for performing the task.
The task begins on the specified date and is executed daily

Daily
at the specified time.
The task begins at the specified date/time and is executed

Weekly weekly on the specified day of the week.

monthly at the specified date.
Monthly
Start Date Specify the date to start the schedule.
Start Time Specify the time to start the schedule.
[Notifications] tab
Item Description
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User Management
Item Description


Select Destination
Synchronization Tasks
Open the [Synchronization Tasks] to display the registered synchronization tasks. To modify an existing
task, select the task from the list.
[General] tab
Item Description
Task Name Enter the task name.
Description Enter the description of the task.
Select the type of the user to synchronize from the

LDAP server.
• [Update Users Only]
User Synchronization
• [Update Users and Add New Users]
• [Add New Users Only]
The default is [Update Users Only].
Enter the group to synchronize. To enter more

than one group, separate each group by a
Groups to Synchronize
comma (,). To synchronize all groups, leave the
box blank.
[Authentication Profile] tab
Item Description
Authentication Profile Select the authentication profile.
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Item Description
Select items to synchronize.
Attributes to be Synchronized Items are displayed in the drop-down list if they

are with values that are specified for the user
attribute in the authentication profile.
Specify whether or not a connection can be

established to the LDAP server.
[Schedule] tab
Configure a schedule for performing the task.
The task begins on the specified date and is executed daily

Daily
at the specified time.

Weekly weekly on the specified day of the week.

monthly at the specified date.
Monthly
Start Date Specify the date to start the schedule.
Start Time Specify the time to start the schedule.
[Notifications] tab
Item Description
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User Management
Item Description


Select Destination
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Server Management
This section describes the functions of items displayed in [Server Management] in the navigation tree.
Server Group
In [Server Group] to display the list of servers, select the server’s group. Select a server in the list to
display the detailed information of the selected server. The tabs that are displayed on this screen differ
depending on the components that are enabled on the selected server.
• For the settings to be applied to all Delegation Servers, use [System] [Delegation Server Settings]
in the navigation tree. Select and configure a target server in [Server Group] only when configuring
the settings specific to each Delegation Server.
• Priority is given to the values specified in [Server Group] for the common settings that can be
configured in [Delegation Server Settings] and [Server Group].
• For the functional outlines or operations of server group, see page 398 "Receiving Notifications
from the Server".
[General] tab
This tab shows the server host name, IP address, and other general server information.
[Capture] tab
Item Description
Configure the schedule to overwrite the workflow process

at the system level over the Delegation Server. When a
Overwrite Delivery Schedule
day of the week is not specified, overwriting of the item
occurs every day.
Specify the day of the week to start a workflow job, the

Delivery Schedule
start time, and end time.
Specify whether or not to overwrite the fax job save

Overwrite Backed Up Fax Jobs
settings of the system level to the Delegation Server.
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Server Management
Item Description
Specify whether or not to back up fax jobs. When

specifying a backup, also specify the storage period and
the time to automatically delete unnecessary backups.
Save Fax job(s)
The backed up fax jobs are stored in the following folder:
(Data folder on the Delegation Server)\data\scan\ds
\fax-jobs
Select the operation mode of the OCR engine.

• [Balance]: In this mode, the character recognition
process is performed while maintaining a balance
between the recognition rate and speed.
Overwrite OCR Mode • [Recognize Rate Priority]: In this mode, priority is
given to the recognition rate.
• [Speed Priority]: In this mode, priority is given to
speed.
The default is [Balance].
An authentication method can be specified for each

connector type from the drop-down list.
• [Use Kerberos authentication as a priority]
Overwrite Kerberos Option • [Use only the ticket received on Kerberos
authentication]
• [Use only NTLM]
The default is [Use Kerberos authentication as a priority].
Select this option to retry Kerberos authentication when

delivery of a scanned job is retried. Retry of Kerberos
authentication is not performed when the user is logged in
Kerberos Authentication Retry using a PKI smart card.
Changing this setting overwrites the [Kerberos
Authentication Retry] setting on the [Capture] tab in
[Delegation Server Setting] to the same state.
Displays the Hot Folder Profile that is monitored by the

Hot Folder Profile
target server.
[Device Management] tab

This tab shows the total number of devices and other device management information.
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[Server Notifications] tab

When the [Overwrite Server Notifications] check box is selected, priority is given to the notification
setting on the [Server Notifications] tab over the one specified in [System] [Server Settings]
[Delegation Server Settings]. The types of notifications that can be configured are as follows:
• [System Error]
• [Commercial Certificate Expiration]
• [HDD Capacity]
For details about each setting item, see "[Server Notifications] tab", page 558 "Delegation Server
Settings".
Delegation Server Failover/Load Balancing Groups
Click [Delegation Server Failover/Load Balancing Groups] in the navigation tree to display the list of
setting names.
Those settings are used to distribute the data processing load on the server over multiple Delegation
Servers.
The priority order of Delegation Servers to perform data processing can be specified for each functions
such as authentication, scanning, or printing.
Also, processing load is automatically carried over to the secondary Delegation Server to avoid the
process being interrupted if a problem occurs on the primary Delegation Server.
The list of server groups is displayed at the top right of the screen. Select a server group from the list to
display the detailed information of the selected group. Alternatively, click (Add) on the toolbar to
add a new server group.
• For the functional outlines or operations of load balance and fail over, see page 398 "Receiving
Notifications from the Server".
[General] tab
Configure the connection settings that are common to all server groups.
Item Description
Name Enter the setting name.
Specify the time limit until the connection from the device to
Connection Timeout the server times out.
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Server Management
Item Description
Specify the time limit until the request sent from the device
Processing Timeout to the server times out.
Removes the job request from the list until a retry request is
received from the device when the server fails to process
Recovery Check Interval the job request. Specify the time limit until the job request is
removed.
The default is 1 minute.
[Authentication] tab, [Capture] tab

Add a combination of servers to distribute processing load to the list, and change the priority order.
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CAC/PIV
This section describes the functions of items displayed in [CAC/PIV] in the navigation tree.
• It is required to activate the CAC-PIV license to display [CAC/PIV] in the navigation tree. For
details, see page 27 "List of Licenses and Functions".
• This function is available only for devices with an operation panel that supports the Smart
Operation mode.
CAC/PIV Authentication Settings
Specify the authentication settings related to CAC/PIV smart card authentication.

General Settings
Item Description
Authentication Method Select the authentication method.

• ActiveDirectory
• OCSP
• SCVP
• CRL
Active Directory Settings

Configure Active Directory settings when [Authentication Method] is set to [Active Directory].
Item Description
Device Login Name Select how to authenticate against Active

Directory.
• PI or UPN
• User Logon Name(Pre-Windows 2000)
Select the [Retrieve User’s Home Folder] check
box to retrieve the path to the user’s home
folder from Active Directory.
OCSP/SCVP Settings
Configure OCSP/SCVP settings when [Authentication Method] is set to [OCSP] or [SCVP].
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CAC/PIV
Item Description
Primary Validation Authority URL Specify the URL of the primary validation
authority.
Select the [Use Proxy] check box when a
proxy is used to communicate with the primary
server.
Secondary Validation Authority URL Specify the URL of the secondary validation
authority that is used when the primary
validation authority is unavailable.
Select the [Use Proxy] check box when a
proxy is used to communicate with the
secondary server.
Proxy URL Specify the URL of the proxy server when the
[Use Proxy] check box is selected in [Primary
Validation Authority URL] or [Secondary
Validation Authority URL].
Email Address Settings
Item Description
Retrieve user's email address Select the method for retrieving the user’s e-
mail address.
• From Card
• From Active Directory
• [From Active Directory] is available only

when [Authentication Method] is set to
[Active Directory].
657
Home Folder UNC Mapping
Item Description
Redirection Rules Specify the mapping rule to be used for the

CAC-Scan embedded application.
Use the following format:
\\path=\\substpath
When a UNC path is entered that matches
“path”, it is replaced with “substpath”.
CAC/PIV Scan Settings
File Share Settings
Item Description
Shared Folder 1 - 3 Specify the shared folders to be selected in the

CAC-Scan embedded application.
Use the following format:
//ServerName/DirectoryName
DNS Search Suffix Specify the DNS suffix when searching for a
server name.
Access As Logged In User Specify whether to connect to the shared folder

with the user account currently logged in.
When this setting is not selected, specify [User
DN] and [Password] in [Service Account].
Service Account User DN

Click [Change] to specify the user name
when using a service account to access
the shared folder.
Password
Specify the password when using a
service account to access the shared
folder.
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CAC/PIV
S/MIME Settings
Item Description
SMTP(S) Server Specify the host name or IP address of the

SMPT(S) server.
Protocol Select the protocol from [SMTP] or [SMTPS].
Email Size Limit (MB) Specify the maximum size of e-mail.
Divide and Send Specify whether an e-mail is divided into

multiple e-mails when its size exceeds the
value specified in [Email Size Limit (MB)].
Digital signature is always required Specify whether all e-mails sent from the
device are digitally signed.
Encryption is always required Specify whether all e-mails sent from the
device are encrypted.
Encryption algorithm for mil domain Select the encryption algorithm to be used
when sending e-mails to .mil domain
addresses.
• 3DES
• AES-256
Encryption algorithm for other domain Select the encryption algorithm to be used
when sending e-mails to addresses other
than .mil domain addresses.
• 3DES
• AES-256
Appended message Specify the message to be appended to e-

mails sent from the device.
Service Account User DN

Specify the user name if authentication is
required when connecting to the SMTP
server.
Password
Press [Change] to specify the password if
authentication is required when
connecting to the SMTP server.
659
Scan Destinations
Item Description
Scan to Email Destinations Configure how to specify Scan to Email

destinations.
Address Book
Specify whether to allow users to access
the address book of the device.
Manual Entry
Specify whether to allow users to
manually enter a destination e-mail
address.
LDAP
Specify whether to allow users to search
for a destination e-mail address via LDAP
server.
CC
Specify whether to allow users to specify
a destination e-mail address using CC.
BCC
Specify whether to allow users to specify
a destination e-mail address using BCC.
Disable Features Allow User to Specify Scan Destinations

Specify whether to allow users to
manually enter a Scan to Folder
destination.
Disable Scan to Email
Specify whether to disable users to use
Scan to Email.
Disable Scan to Folder
Specify whether to disable users to use
Scan to Folder.
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CAC/PIV
Item Description
Automatic Destination Type Specify the default destination type.

• None
• Email
• Folder
Default Scan Settings
Item Description
Disable Features Specify whether to disable users to change

scan settings.
When [Disable Scan Settings] is selected, users
cannot change scan settings on the device and
the default settings specified below are applied
to all scans.
Search Name Type Specify how LDAP search is performed.
Scan Type Specify the default scan type.
Resolution Specify the default resolution.
Scan Size Specify the default scan size.
Scan Side Specify the default scan side.
File Type Specify the default file type.
Multi Page Specify whether to save scanned documents as

multi-page files.
TIFF Compression Method Specify the TIFF compression method.
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Reports
Click [Reports] in the navigation tree to display [Report Templates], [Saved Reports], and [Report Tasks].
About reporting functions, see Reporting and Dashboards Guide for details.
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@Remote
@Remote
This section describes the functions of items displayed in [@Remote] in the navigation tree.
• @RemoteAdmin or @RemoteCE permission is required for operations on some of the following

items: To modify them, assign @RemoteAdmin or @RemoteCE permission to the user role. For
details about the permissions, see page 169 "Managing User Roles and Privileges".
@Remote Settings
Click [@Remote Settings] in the navigation tree to display the list of servers. Eight tabs are displayed
under the list when [Status] of the server changes to [Registered].
[Proxy Server] tab
This tab displays the settings of [Server Settings] [Networking] [Proxy Server]. Configure the
following items:
Item Description
Specify whether or not to use a proxy server. The default is

Use Proxy Server
Off.
Select this check box when [Use Proxy Server] is set to On

Refer to System Settings to reference the settings of [Server Settings]
[Networking] [Proxy Server].
Enter the server address when not referencing the [Proxy

Proxy Server Address
Server] settings.
Enter the port number when not referencing the [Proxy

Proxy Server Port Number
Server] settings.
Use Authentication Specify [On] or [Off] for user authentication.
User Name Enter the user name when user authentication is set to [On].
Password Enter the password when user authentication is set to [On].
Enter the domain name when user authentication is turned

Domain Name
[On].
[Check Connection] button Test the connection using the proxy server.
663
[Connector Settings] tab
Item Description
Send IP addresses Specify whether or not to send the IP address to Ricoh.
Send non-RICOH devices Specify whether or not to send the information of non-
information Ricoh devices.
Enter the request number for connecting to @Remote

Request number
Center.
RC gate ID Automatically displays the RC gate ID.
Displays the registration status of the server to @Remote

Status
Center.
Test Call button Attempts to obtain a command from @Remote Center.
Attempts to connect to @Remote Center. If the connection

[Confirm Communication] button
attempt fails, detailed information is displayed.
Select the length of the encryption key.

• [512 bit]
Change encryption length
• [2048 bit]
The default is [512 bit].
Displays the address of @Remote Center. Click the

@Remote center address
[Change] button to change the address.
[Communication Settings] tab

This tab displays the communication setting of @Remote Connector. Configure the following items:
Item Description
Use onsite data for device status Specify whether or not to use information other than the
information notification onsite counter.
Use onsite data for device counter Specify whether or not to use the information of the onsite
information notification counter.
[Permission Settings] tab

Configure the task permission settings of @Remote. The following settings can be configured for
each displayed task. The setting items may change depending on the task.
664
@Remote
Item Description
Permit Allows the execution of the task.
Do not permit Prohibits the execution of the task.
Displays a confirmation message before executing the

Confirm before running
task.
This button is enabled only when [Confirm before running]

Select email address...
is selected. Click the button to select the e-mail address.
[Device Access Information] tab

Displays the device access settings that have been configured by @Remote Center.
[Serial Number Acquisition] tab
Enter OID to obtain the serial number of a non-Ricoh device. Up to 10 OIDs can be entered.
Item Description
Click to confirm that the entered OID is valid.

The [Test MIB OID] dialog box is displayed when this item
is clicked. Enter the following:
• [Device (Hostname or IP Address)]: Enter the host
name or IP address of the target device. Use only
Test...
ASCII code characters.
• [SNMP Community Name]: Enter the SNMP
community name. Use only ASCII code characters.
• [MIB Value]: Click the [Get MIB Value] button to get
the MIB value.
Enter a comment regarding the device such as the name of

Comment
the manufacturer.
[Device List Update] tab

Select the method for updating the device list and device status, and specify the update schedule
when sending the data to the @Remote Center system.
665
Item Description
Select the method for updating the device list and device
status.
• [Send information after discovery]
Device List Update Method • [Send information after polling]
• [Send information after device list import]
• [Send information only]
The default is [Send information after polling].
Click the [Select Profile] button to select the name of

[Discovery Profile]. This item is valid only when [Device List
Discovery Profile Name
Update Method] is set to [Send information after
discovery].
Enter the server address.

Server Address This item is valid only when [Device List Update Method] is
set to [Send information after device list import].
Enter the port number of the server. Specify from the

following range:
Port Number • 0–65535
This item is valid only when [Device List Update Method] is
set to [Send information after device list import].
Click [Get DM List] to select the Delegation Server.

DM Name This item is valid only when [Select Server Type] is set to
[Device Manager NX Enterprise].
Test Connection Tests the connection.
The task begins at the specified time every day starting on

Daily
the day that the update task on the device list is specified.
The task begins at the date/time that the update task on

the device list is specified, and it is executed weekly on the
Weekly specified day of the week. Specify from the following
range:
• From [Sunday] to [Saturday]
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@Remote
Item Description
The task begins at the date/time that the update task on

the device list is specified, and it is executed monthly on
the specified day of the month. Specify from the following
Monthly range:
• 1–31 day(s)
The default is 1 day(s).
Start Time Specify the time to start the update task on the device list.
[Migration] tab
Item Description
Enter the request number for connecting to @Remote

Request number
Center.
Connect Obtains the migration data from @Remote Center.
When a confirmation phone call is received from the

OK @Remote operator, click this button to complete the
migration process of @Remote Center.
• For the functional outlines or operations of these setting items, see page 133 "Monitoring
Devices Using the @Remote Function".
Task Permit
Click [Task Permit] in the navigation tree to display the task list. The following operations can be
performed on each displayed task. The setting items may change depending on the task.
Operation Description
Downloads the data sent to @Remote Center System.

Download
This item is available for a [To center] task.
Run Allows executing of the task.
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668
11. Appendix
Limitations
This section describes limitations regarding the print function.
Servers
• When the PostScript driver is used on the server, information on the print document list may not be
correctly retrieved. For example, RICOH Streamline NX may not be able to retrieve the color mode
and layout information from print jobs created by some Mac OS X applications.
• Print document data whose storage period has elapsed can be displayed in the print document list
and printed until the automatic deletion period is reached.
• When the print job is sent without enabling sorting on the PCL driver, the driver behaves as follows:
• You cannot use the Check Print function (prints one copy to enable checking of the print
settings).
• You cannot change the number of copies to one copy (the originally specified quantity is
printed without sorting).
• The document is printed with sorting specifications applied when the number of copies is
changed to two or more.
• When the same user name is used across multiple domains, specify a domain when logging in.
(e.g. foo@child 1.foo.com, foo@child 2.foo.com)
• Kerberos authentication is not possible if the user name contains "@" and an Alternative UPN is
used.
• Depending on print settings, print job data, and a combination of optional functions on the device,
you may not be able to print using the current print driver settings. In such case, not the user settings
but the print settings of the print driver are displayed on the print document queue.
• If the device used for printing is a non-Ricoh printer or USB-connected device and data is
accounted based on the job data before printing and not the actual print results, you may not be
able to retrieve accurate accounting information.
• When using Japanese, Chinese, or non-ASCII Latin-1 characters in the print document name, user
name, or display name displayed on the operation screen, configure the local settings for the
character code to use on the Delegation Server, device, client computer with RICOH Streamline
NX PC Client installed, or web client. If local settings are not properly configured, a print document
name will not be correctly displayed.
• Two-color print jobs are displayed on the print document list as black-and-white print jobs.
• Two-color print jobs cannot be printed with a normal printer driver.
669
11. Appendix
• Depending on the environment in which the print job is sent, the user name may be displayed as
"SYSTEM".
• When a computer fax driver is used to send a "Send & Print" job or "Print" job, "000000" is
recorded as the user performing printing in the accounting information.
• Even if you delete or change a SLNX Secure Print Port, a job associated with the original port is not
deleted immediately and it remains in the database and file system for several days after the port is
deleted or changed.
• If the operating system does not support the language information of a print data string when it is
printed with the specified SLNX Secure Print Port, the printed string may include garbled text.
• You cannot delete the default SLNX Secure Print Port.
• Depending on the device, you may not be able to print using the current print driver settings.
• Depending on the settings of the print job or driver, you may not be able to retrieve an accurate
accounting log. For example, when a job is printed with multiple sizes, all pages are counted as
the same size as the first page.
• Direct printing only supports Normal Print.
• There is a limit to the number of user accounts that can be added to the address book of each
RICOH device. If authentication of a new user is attempted after the limit is reached, an
authentication error will occur. However, when existing users are configured for automatic
deletion, authentication will be successful. See the user's guide of the device. Also, use the
configuration task to delete entries in the address book at a regular interval if necessary.
• Paper sizes are retrieved from the Printer Job Language (PJL) and the spooler. If this information
cannot be retrieved, the cost estimate may not be accurate.
• SNMPv3 cannot be used when you access a device with the SNMP protocol for accounting jobs
or using print rules.
• Names of device direct print jobs are not displayed in reports.
• Accounting information for multiple device direct print jobs may be displayed in the report as the
data for one job.
• The accounting information for one secure print job or direct print job may be displayed in the
report as data for multiple jobs. In this case, job names are not displayed for multiple jobs.
• When printing is performed with device direct printing running on an operating system other than
Windows, the print job may not have user name information. If the device is an MFP and has the
Streamline NX Embedded Applications installed, you can print by enabling [Accept anonymous
user] for [Authentication] on [Streamline NX Embedded Settings]. Print jobs without user name
information are classified in a report as "Host print". For details, contact Ricoh service
representative.
• Laser printers do not support printing using the [Accept anonymous user] option. When printing a
job without user name information using a laser printer, configure print job authentication as
follows:
670
Limitations
1. On the Management Console, click the following items in the navigation tree to open the
[Standard Device Preferences] tab.
[Configuration] [Configuration Templates] [Standard Device Preferences]
2. Select the preference to be edited.
3. On the [Standard Device Preferences] tab, click [Authentication] [Print].
4. Select the [Print Job Authentication] check box, and then select [Simple (Limitation)] from the
drop-down list.
5. Specify the range of IP addresses of devices (computers, smart devices, etc.) subject to
authentication.
6. Apply the setting to the laser printer.
• When device direct printing is used to print on a device without the Streamline NX Embedded
Applications installed, print rules and reports cannot be used.
• If an IP address is changed, restart the computer with the Delegation Server installed.
• When authentication settings are configured in a non-PCL driver, such as a PostScript printer driver,
the user may be recognized as a different user. Depending on the device, the print document
properties may not be retrieved, and you may not be able to print using the current print driver
settings.
• You cannot use double-byte characters for the user name in the PostScript printer driver. To use
double-byte characters in a user name, use the PCL printer driver.
• Color printing is available when PDF data is sent to a Delegation Server using a black-and-white
PostScript printer driver and printing from a color printer.
• Install a printer driver that is compatible with the device you are using. If the printer driver is not
compatible with the device, you may not be able to print using the current print driver settings. To
print on multiple devices, install the RICOH Universal Print Driver supports PCL and PS language,
and these are provided as individual printer drivers. These drivers can be shared on models that
support PCL or PS language.
• When a color print job is sent by Direct Print to a non-Ricoh black-and-white printer or a black-
and-white printer without the Streamline NX Embedded Applications installed, it is accounted as a
color job.
• When a print job from the PCL 5 driver or non-RICOH driver is redirected, the color setting
specified in the driver is not applied. Instead, the default setting of the machine that executes
printing is applied as the color setting. Therefore, the job lists displayed on the control panel of the
machine and in the Management Console, and the contents displayed in the confirmation dialog
box will show the default settings of the machine. Also, the values specified in the report function
will reflect the default settings of the machine if no Streamline NX Embedded Application is installed
on the machine.
• When an error occurs such as Paper Jam, Toner End, etc. in printing process, the print job is
reported in separated records in SLNX Report before and after the error. Also in this case, when
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11. Appendix
Print Rule is applied and the print cost is changed after the rule application, the Original Cost field
in the report could be different from the originally intended one.
• It takes up to 5 minutes before the job name mask setting is applied to jobs in print queue of the
Delegation Server.
• A print job can be stored on the RICOH Streamline NX PC Client and released from a device even
when no Delegation Server is available if the following conditions are met:
• The RICOH Streamline NX PC Client has been connected to the Delegation Server
successfully before;
• More than one job on the same RICOH Streamline NX PC Client has been released from the
same device
• Because the host name of the client computer is used as an ID when assigning the RICOH
Streamline NX PC Client license, the host name of each client computer should be unique so that
the RICOH Streamline NX PC Client license can be assigned properly.
• If the client computer does not belong to the domain, the host name is the same as the computer
name. In this case, the computer name should be unique.
• If two or more client computers with the same computer name exist, they are treated as the same
computer. In this case, stored Client Secure Print jobs cannot be displayed in the job list and cannot
be released using the device's operation panel or smart devices.
• When a local user of RICOH Streamline NX contains "@" in the user name (ex:
localUser@ricoh.local), RICOH Streamline NX performs authentication against an external
authentication server using "ricoh.local" as a domain. When the user logs in to RICOH Streamline
NX system from a device or spools their jobs using this credential, "/local" must be added at the
end of the user name (ex: localUser@ricoh.local/local). This is also the case when both the domain
user and local user share their name regardless of whether "@" is included in the user name.
RICOH Streamline NX will authenticate against an external server if "/local" is not added at login.
• When printing a two-color job and there is no color balance remaining, a dialog indicating that
color page points are insufficient and the user cannot start printing is displayed.
• When printing a two color job and the number of pages exceeds the remaining color page points,
the job is canceled.
Devices
• The MFP does not enter energy saver mode in the following cases:
• A document is being printed
• The device is paused due to a printing error
• A document is being deleted
• The hard keys on the device may be slow to respond when a document is being printed.
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Limitations
• When the administrator or service engineer operates Secure Print, the device recovers from energy
saver mode.
• Printing of a document may be canceled by a user who can log in to the device.
• When Secure Print is activated, specify the auto off timer on the device to five minutes or more. If
the device enters sleep mode before Secure Print can finish startup, the device may not correctly
operate.
• The owner must have the privileges to perform printing by print rules or based on the account
balance. Otherwise, delegate users cannot print documents.
Regular Backups
• Regularly back up all settings of the device. Ricoh is not responsible for any loss or damage to
data on devices.
Document Delivery
• The following connectors do not support TIFF format that uses Old-style JPEG compression
(Compression=6):
• ImageConverter
• ImageCorrection
• Zone OCR
• OCR (when the OCR language is Japanese)
• The following operations are necessary when importing the Send to Google Drive connector
settings from a different version of RICOH Streamline NX unless G Suite Business is used.
When [Authentication Method] is set to [Proxy User]
1. In [Cloud Authentication Settings] in [General] in [Workflow], enter the necessary
information when [Application Type] is [Google Drive - Proxy].
2. Click [Workflow Design].
3. Select the imported workflow including the Send to Google Drive connector setting, and
then click (Edit).
4. Click the [Delivery Flow] tab and select the Send to Google Drive connector.
5. In [Authorization Code] in [Authentication Method] in [Send to Google Drive Option
Settings], click [Modify].
6. Enter the authorization code, and then click [Authorize].
When [Authentication Method] is set to [Login User]
1. In [Cloud Authentication Settings] in [General] in [Workflow], enter the necessary
information when [Application Type] is [Google Drive].
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11. Appendix
2. Click [Workflow Design].

3. Select the imported workflow including the Send to Google Drive connector setting, and
then click (Edit).
4. Click the [Delivery Flow] tab and select the Send to Google Drive connector.
5. Edit the workflow as necessary, and then click (Save) in the workflow list.
• When the Send to Folder connector is included in a workflow whose [Job Processing Location] is
set to [On Device], make sure that the total number of folders at the destination does not exceed
300. Otherwise, a time-out error may occur and folder search may fail.
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List of Device Preference Setting Items

The following describes the configuration items on devices that can be specified in the Device Preference
templates.
• If you configure the setting items with indicated the dagger (†), the Extended Item Setting license is
must be activated. For details about extended item settings, see Important Information about Device
Configuration.
• Even when SLNX Management Extension is installed, you can disable configuration changes to the
setting items indicated with a dagger (†) in configuring the system settings.
• Categories that have settings that differ from the defaults are shown in italic, bold text.
General
<Information>
Comment Enter the comment of the device.
Location Enter the location of the device.
URL Name Enter the URL name of the device.
URL Enter the URL of the device.
<General>
Display IP Address on Device Display Set whether the IP address is displayed for a device.
Panel
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11. Appendix
Date and Time
<Date/Time Settings>
SNTP Server Settings Set the SNTP server.
SNTP Server
Enter the SNTP server host name or IP address.
Address
Polling Interval • [When Printer On]

Select this to perform polling only when the
device is activated.
• [Every Time]
Select this to perform polling at a given
interval. Enter the polling interval in units of
minutes.
<Time Zone/Daylight Saving Time Settings>

Time Zone/Daylight To use daylight saving time, select the check box.
Saving Time Settings
Time Zone (GMT) This sets the time zone used by the device.
DST Specify whether or not to adjust for daylight

savings time.
Offset Time Select the offset time for the daylight savings
adjustment from the pull-down menu.
Start Date/Time Select the daylight savings start date and time from
the pull-down menu.
End Date/Time Select the daylight savings end date and time from
the pull-down menu.
676
<Application Assignment to Home Key>

Assign Application to Specify whether or not to assign an application to the [Home] key.
Home Key
Application Select the application to assign to the [Home] key.
assigned to the
Home key
Allow Specify whether or not to allow a guest user to

Unauthenticated operate the default home screen when specifying
User to Transit to user authentication on a device.
RICOH Home
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11. Appendix
Specify whether or not to assign applications to the function keys.
Function Key Specify whether or not to assign applications to

Settings the function keys. When selecting [Enable], assign
an application to each function key (#1 to #3).
• The [Function Key Settings] check box is

cleared and function keys cannot be set
when the items on the [Standard Device
Preferences] tab are populated using [Get
Settings from Device] and any of the
assigned functions are for an application that
does not exist in the SDK application table. It
can occur when [Other Polling] was not
performed to populate the SDK/J
Assign Application to applications.
Function Key
Function Key 1 to Select an application installed on the device from
Function Key 3 the drop-down list to assign it to a function key.
The following applications are always displayed:
• SLNX User Info
• SLNX Scan
• SLNX Secure Print
When the [Display Name] check box is selected,
a display name for the application can be
assigned to the function key. When it is cleared,
the default name of the application is assigned to
the function key.
• Function Key #1 is not available when SLNX

Scan is assigned to the Home key.
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Network Protocols
<IPv4 protocols>
SMB Specify whether to enable SMB.
Workgroup Name Enter the Workgroup name.
Notify Print Completion Specify whether to enable Print Completion Notification.
Enable Telnet Specify whether to enable printing using Telnet.
Enable Bonjour Specify whether to enable Bonjour.
Enable SSL Specify whether to enable SSL.
Enable SSDP Specify whether to enable SSDP.
Enable BMLinkS Specify whether to enable BMLinkS.
Enable SSH Specify whether to enable SSH.
Enable SFTP Specify whether to enable SFTP.
Enable FTP Specify whether to enable FTP.
Enable IPDS Specify whether to enable IPDS.
Enable RHPP Specify whether to enable RHPP.
Enable WS-Device Specify whether to enable WS-Device.
Enable WS-Printer Specify whether to enable WS-Printer.
Enable WS-Scanner Specify whether to enable WS-Scanner.
Enable LPR Specify whether to enable LPR.
Enable RSH Specify whether to enable RSH.
Enable DIPRINT Specify whether to enable DIPRINT.
Enable IPP Specify whether to enable IPP.
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11. Appendix
<IPv6 protocols>
Enable Telnet Specify whether to enable printing using Telnet.
Enable Bonjour Specify whether to enable Bonjour.
Enable SSL Specify whether to enable SSL.
Enable SFTP Specify whether to enable SFTP.
Enable RHPP Specify whether to enable RHPP.
Enable WS-Device Specify whether to enable WS-Device.
<SSL Options>
SSL/TLS Version Specify whether to enable SSL/TLS by version.
Encryption Strength Setting Specify encryption strength.
Below 128 bit (SSL Suite) Specify whether to enable the settings below 128 bits on
the SSL/TLS communications to or from the VM. This setting
is available only for 2014 or earlier models.
• The following conditions should be met so that the configuration is evaluated as "valid" to prevent
vulnerability in security:
• One or more items of [SSL/TLS Version] are enabled.
• One or more items of [Encryption Strength Setting] other than "RC4 128 bit" are selected.
• One or more items of [SSL/TLS Version] other than [SSL 3.0] should be enabled when "AES
128 bit" or "AES 256 bit" is selected.
<Other Protocols>
AppleTalk Specify whether to enable the AppleTalk protocol.
Zone Name Specify the AppleTalk zone. Enter the zone name.
NetWare Specify whether to enable the NetWare protocol.
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TCP/IP
<Addressing>
DHCP Specify whether to obtain IP addresses from DHCP servers.
WINS Specify whether to enable name resolution using WINS

servers.
Primary WINS Server Enter the IP address for the primary WINS server.
Secondary WINS Server Enter the IP address for the secondary WINS server.
Display IP Address on Device Display Specify whether the IP address is displayed for a device.
Panel
SNMP
<Quick Configuration>
Enable Quick Enables Quick Configuration for SNMP Profile.

Configuration
Profile Name Select the SNMP profile created in [Access
Accounts].
Restrict access to Allows only the system to be the destination of

SLNX communication via SNMP from devices.
Enable SNMP Traps Enables the system to receive SNMP Traps from
for SLNX devices.
Clear other settings Initializes SNMP and other settings specified on

the device.
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11. Appendix
<Advanced Configuration>
SNMP Profile Enables the Advanced Settings for SNMP Profile.
Profile Name Select the SNMP profile created in [Access

Accounts].
SNMP v1/v2 The Community Name specified in the SNMP

account setting is displayed. Select the
Community number to assign the settings
SNMP v3 The Authentication Algorithm specified in the

SNMP account is displayed.
SNMP Trap Specify whether or not to enable SNMP trap.
SNMP V3 Enables the SNMP V3 setting.
SNMP V3 Specify whether or not to enable SNMP V3 on

the device.
Authentication Select the authentication algorithm from [MD5]

Algorithm or [SHA1].
When the SNMP v3 profile is configured in
[Profile Name] in [SNMP Profile],
[Authentication Algorithm] is set automatically
according to the values configured in [Discovery
& Polling] [Access Profile] [SNMP].
682
Encryption Algorithm Select the encryption algorithm from [DES] or [AES128]. When the
SNMPv3 profile is configured in [Profile Name] in [SNMP Profile], the
[Encryption Algorithm] is set automatically according to the values
configured in [Discovery & Polling] [Access Profile] [SNMP].
Permit SNMPv3 Select whether to always encrypt the data.

Communication • [Encryption Only]
The data is always encrypted. When the
device cannot encrypt the data,
communication is canceled and recorded
as an error.
• [Encryption/Cleartext].
The data is encrypted according to the user
settings. When the device cannot encrypt
the data, communication is performed
without encryption.
SNMP V3 Trap Set the SNMP v3 Trap Communication to

Communication [Active] or [Inactive].
When [SNMP Trap] is enabled in [SNMP
Profile], this option is fixed to [Active] and
cannot be changed.
Account Name(User) Specify the account name to be used for

SNMPv3 communication.
Authentication Specify the authentication password to be used

Password(User) for SNMPv3 communication.
Encryption Specify the encryption password to be used for

Password(User) SNMPv3 communication.
Access Type(User) Specify the MIB access type for the specified
account.
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11. Appendix
Advanced • Community Name

Configuration:Community Enter the community name.
1–10
• Access Type
Select an Access Type from [Not Accessible], [read-only], [read-
write], or [trap].
• Protocol Type
Select a Protocol Type from [TCP/IP+IPX], [IPX], [TCP/IP], or [Off].
• IP Address
Enter the IP address to allow connection in the TCP/IP protocol. An
SNMP Trap is sent to the entered IP address when [trap] is selected
for Access Type.
• Manager IPX Address
Enter the IP address to allow connection in the IPX protocol. An
SNMP Trap is sent to the entered IP address when [trap] is selected
for Access Type.
Administrator
<Administrator Account >

Administrator Account Select the primary administrator account.
Profile Name If you configure a device using the Profile

selected in this item, the selected Profile will be
also applied to the Access Account Settings
selected for the device in [Device List].
User Name The user name of the administrator account is

displayed.
Password The masked password of the administrator

account is displayed.
Encrypted Password The masked encryption password is displayed.

Click [Change] to change it.
684
Administrator 2–4 Name Select the user name of the administrator

account.
Password Specify the administrator's password.
Access Specify the management category of a device

functions.
Encrypted Password The masked encryption password is displayed.

Click [Change] to change it.
Supervisor Password Specify the supervisor's password.
<Administrator Authentication>
En/disable Network Specify whether to authenticate network administrators.

Administrator
Network Administrator If you select [On] for an item, that item
Authentication will be authenticated. You can select
multiple items.
• File Transfer
• Interface Settings
• Administrator Tools
En/disable Machine Specify whether to authenticate machine administrators.

Administrator
Machine Administrator If you select [On] for an item, that item
Authentication will be authenticated. You can select
multiple items.
• General Features
• Tray Paper Settings
• Timer Settings
• File Transfer
• Interface Settings
• Administrator Tools
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11. Appendix
En/disable User Administrator Specify whether to authenticate user administrators.
User Administrator Select [On] for the user administrator,

Authentication and then [Administrator Tools] to
authenticate a user administrator.
En/disable File Administrator Specify whether to authenticate file administrators.
File Administrator Select [On] for the user administrator,

Authentication and then [Administrator Tools] to
authenticate a user administrator.
Email
<Email>
Email • Administrator Email Address

Enter the administrator's e-mail address.
<Reception>
Reception Protocol Select the receiving protocol:

[POP3], [IMAP4], [SMTP]
Email Reception Interval Specify whether to set receiving intervals. Enter the interval
length in minutes.
Max. Reception Email Size Enter a size limit value for receiving e-mails in MB.
Email Storage in Server Specify whether to retain e-mails on mail servers.
<Email Address>
Fax Email Address Enter e-mail addresses for fax mail.
Fax Email User Name Enter user names for fax mail.
Fax Email Password Enter passwords for fax mail.
686
Email Notification Address Enter e-mail addresses to receive notification by the e-mail
notification function.
Email Notification User Name Enter user names for the e-mail notification function.
Email Notification Password Enter passwords for the e-mail notification function.
<POP3/IMAP4>
POP3/IMAP4 Server Name Enter the POP3/IMAP4 server name.
POP3/IMAP4 Encryption Select an encryption option from the following:

[Auto Select], [Enable], [Disable]
POP3 Reception Port No. Enter the number of the port used by the POP3 server for
data reception.
IMAP4 Reception Port No. Enter the number of the port used by the IMAP4 server for
data reception.
<SMTP>
SMTP Server Address Enter the SMTP server address or host name.
SMTP Port Number Enter the port number used by an SMTP server.
SMTP Authentication Specify whether to perform SMTP authentication.
SMTP Authentication Email Address Enter the e-mail address used for SMTP authentication.
SMTP Authentication User Name Enter the user name used for SMTP authentication.
SMTP Authentication Password When performing SMTP authentication, enter the

password used for authentication.
SMTP Authentication Encryption Specify whether to encrypt SMTP authentication from the
following:
[Auto Select], [Enable], [Disable]
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11. Appendix
<POP before SMTP>

POP before SMTP Specify whether to perform POP before SMTP.
Timeout Setting after POP Auth. Enter a time (in msecs) that the machine waits before going
into standby mode following authentication by the POP
server.
Authentication
• To apply the settings in this category to a device, Administrator Authentication Management must
be enabled in the device settings. When Administrator Authentication Management is disabled,
apply the template that enables Administrator Authentication Management in the [Administrator]
category of the device before configuring this category.
<Authentication Type>
User Authentication Settings Select the user authentication type:

[Off], [User Code Authentication], [Basic Authentication],
[Windows Authentication], [LDAP Authentication],
[Integration Server Authentication]
<Access Control>
Copier Specify whether to enable access control for the copier

function for each user. Select the color settings that can be
used when making copies from the following: [Black &
White], [Single Color], [Two-color], [Full Color], or [Off].
Printer Specify whether to enable access control for the printer

function for each user. Select the color settings that can be
used when making prints from the following: [Black &
White], [Color], or [Disable].
• Auto Register User Codes
Specify whether to automatically register the user
code contained in a print job.
688
Fax Specify whether to enable the access control for the fax
function for each user.
Scanner Specify whether to enable the access control for the

scanner function for each user.
Document Server Specify whether to enable the access control for Document
Server for each user.
<LDAP>
LDAP Authentication Specify whether to enable the LDAP Authentication.
LDAP Server 1–5 If you select [LDAP Authentication] in [User

Authentication Settings], select an LDAP
authentication server.
• If your machine does not support

configuration of multiple LDAP servers, be
sure to select only one LDAP server at a
time. Selecting multiple LDAP servers at the
same time will result in a batch settings
failure.
LDAP Login Attribute Enter an LDAP login attribute.
Global Identifier Enter a global identifier.
LDAP Server Specify whether to use the LDAP search.
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11. Appendix
LDAP Server 1–5 Perform batch settings for LDAP servers 1 to 5. To use the selected LDAP
server, select LDAP servers 1 to 5.
Select [Program] to configure the selected LDAP server.
Select [Delete] to clear the settings of a LDAP server.
Identification Name Enter the name.
Search Base Enter the search start point.
Port Number Enter the port number.

If SSL is not used, the initial port number is 389.
If SSL is used, the initial port number is 636.
SSL Specify whether to use SSL.
Authentication For authentication, select either of the following:

[Off], [On], [High Security], [Kerberos
Authentication]
Authentication Realm If you specify [Kerberos Authentication], you

must then specify the realm that you want to
protect with Kerberos authentication.
User Name Enter the user name.
Password Enter the password.
Identification Name Enter the name as a search condition.
Email Address Enter the e-mail address as a search condition.
Fax Number Enter the fax number as a search condition.
Company Name Enter the company name as a search condition.

LDAP Server 1–5
(Search Conditions) Department Name Enter the department name as a search
condition.
Attribute Enter the attribute as an optional search

condition.
Key Display Enter the key display name as an optional

search condition.
690
<Integration Server>
Integration Server Specify whether to enable the Integration Server Authentication.

Authentication
Server Name If you select [Integration Server
Authentication] in [User Authentication
Settings], enter the Integration server name.
Domain Name Enter the name of the domain where

integration server authentication will be
performed.
Authentication Type Select the type of integration server

authentication from the following:
[Windows Authentication (Native)],
[Windows Authentication (NT Compatible)],
[Basic Authentication (Integration Server)],
[Notes Authentication], [Default]
SSL You can specify whether or not to perform

SSL.
<Windows>
Windows Authentication Specify whether to enable the Windows Authentication.
Domain Name If you select [Windows Authentication] in

[User Authentication Settings], enter the
domain name to be used for authentication.
SSL Specify whether or not to perform SSL.
Use Kerberos Specify whether to use Kerberos

authentication.
If you select [On] under [Kerberos
Authentication], you must specify the realm
to protect with Kerberos authentication.
Authentication Realm Specify the realm to protect with Kerberos

authentication.
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11. Appendix
<Kerberos>
Realm 1–5 Enter the information about the realm you want to protect with
Kerberos authentication. Up to five realms can be set. Select
[Program] to configure the selected authentication realm. Select
[Delete] to clear the settings of a selected realm.
Realm Name Enter the name.
KDC Server Name Enter the key distribution center (KDC)

server address.
Corresponding Domain Enter the name of the domain that

Name corresponds to the realm.
<Print>
Printer Job Authentication Specify whether to enable the Printer Job Authentication.
Printer Job Authentication Select the printer job authentication

method:
[Entire], [Simple (All)], [Simple
(Limitation)]
Limitation Range 1–5 Enter the range of IP addresses

subject to authentication.
Parallel Interface (Simple) Specify whether to allow parallel

interface.
USB (Simple) Specify whether to allow USB

interface.
• [Access Control] can be specified only when [User Authentication Settings] is set to [User Code
Authentication].
692
Service and Consumables
<Paper Tray>
Paper Tray 1 to 10 Select the paper type loaded in each paper trays.
Printer
<Maintenance>
Protect Printer Display Panel [Off], [Level 1], [Level 2]
List/Test Print Lock List/test print lock: Select whether to prohibit test prints.
<System>
Misfeed Recovery Specify whether to use the Misfeed Recovery function.
Print Error Report Specify whether to print a report when an error occurs.
Auto Continue Select the time period the machine waits before continuing
printing when there is no paper matching the size and type
specified by the printer driver in the paper trays: [Off],
[Immediate], [1 min.], [5 min.], [10 min.], [15 min.]
Memory Overflow Select the action to perform in the event of a memory

overflow.
[Do not Print], [Error Information]
Job Separation Specify whether to separate jobs.
Auto Delete Temporary Print Jobs Specify whether or not to automatically delete temporarily
stored documents. Enter the period (1 to 200 hours) after
which temporarily stored documents are deleted.
Auto Delete Stored Print Jobs Specify whether to delete saved documents automatically.
Enter the period (1 to 180 days) after which saved
documents are deleted.
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11. Appendix
Initial Print Job List Select [Complete List] or [List per User ID] by User ID for
Initial Print Job List.
Rotate by 180 Degrees Specify whether to perform 180-Degree Rotation printing.
Print Compressed Data Specify whether to print incoming compressed job data
after decompressing it on the printer.
The only supported compression format is GZIP.
Memory Usage Select [Font Priority] or [Frame Priority] for memory usage.
Duplex Print Select [Off] to disable duplex printing. To enable duplex

printing, select either [Long Edge Feed] or [Short Edge
Feed] as the binding orientation.
Copies Enter the default number of copies using single-byte

numbers. Enter a number from 1 to 999.
Blank Page Print Specify whether to print blank pages.
B&W Page Detect Specify whether to use the Black and White Image
Recognition function. Off, On, Per page, Per job
Edge Smoothing Specify whether to enable Edge smoothing.

If you select [On], rough edges of letters or figures will be
smoothed before printing.
Toner Saving Specify whether to enable Toner saving.

If you select [On], toner is saved by reducing the number
of dots in solid black areas of print.
Spool Image Specify whether to perform Spool Image printing.
Reserved Job Waiting Time Select a wait time:

[Long Wait], [Medium Wait], [Short Wait], [In Reserved
Job Order]
Printer Language Enter the printer language to be used.
Sub Paper Size [Off], [Auto]
Default Paper Size Select the default paper size.
694
Letterhead Setting Specify whether to perform letterhead paper printing:

[Off], [Auto Detect], [On (Always)]
Edge to Edge Print Specify whether to use the Edge to Edge Print function.
Bypass Tray Setting Priority If the bypass tray is used, specify whether to follow the
printer driver or the command setting or device setting.
Default Printer Language Enter the default printer language.
Tray Switching Specify whether to search for another paper tray if the
paper size or type specified for the job does not match the
paper in the tray specified for printing.
Collate Type Specify whether to use the sort function. To use the sort
function, select a sort method:
[Collate], [Rotating Collate], [Shift Collate]
Staple Type Specify whether to use the staple function. To use the staple
function, select a staple position:
[Off], [Top Left Slant], [Top Right Slant], [Left 2], [Top 2],
[Right 2], [Top Left], [Top Right], [Center]
Punch Type Specify whether to use the punch function. To use the
punch function, select the punching method and position:
[Off], [Left 2], [Top 2], [Right 2], [Left 3], [Top 3], [Right 3],
[Left 4], [Top 4], [Right 4]
Extended Auto Tray Switching If paper runs out during printing, the tray will be switched
automatically if there is another tray that is loaded with
paper of the required size, orientation, and type.
Virtual Printer Specify whether to enable or disable the Virtual Printer

function.
<Host Interface>
I/O Buffer Select a receive buffer size:

[16 KB], [32 KB], [64 KB], [128 KB], [256 KB], [512 KB],
[1 MB]
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11. Appendix
I/O Timeout Select the interface switching time:

[10 sec.], [15 sec.], [20 sec.], [25 sec.], [60 sec.]
<Language Settings>
PCL
Orientation Select either [Portrait] or [Landscape].
Form Lines Enter the number of lines per page (5 to 128).
Font Source Select a font source:

[Resident], [RAM], [HDD], [Slot DIMM], [SD], [SD Font
Download]
Font Number Enter the default font ID.
Point Size Enter the default font size in points.
Font Pitch Enter the default font pitch in points.
Symbol Set Select the character set to be used for the default font.
Courier Font Select either [Regular] or [Dark] for the Courier font type.
Extend A4 Width Specify whether to use the Extend A4 Width function.
Append CR to LF Specify whether to use the Append CR to LF function.
Resolution Select a resolution:

[300 dpi], [600 dpi Fast], [600 dpi Standard], [1200 dpi]
Tray Parameters You can use parameter settings to control tray switching. If
settings are not needed, leave the space blank.
[Auto Select], [Tray 1], [Tray 2], [Tray 3], [Tray 4], [Tray
5], [Tray 6], [Tray 7], [Large Capacity Tray], [Bypass Tray]
PostScript
Job Timeout Specify the time the machine waits for a currently printing
job that has stalled before canceling the job.
Enter a value of up to 999 seconds.
696
Wait Timeout Specify the time that the machine waits for a job before
canceling the job. Enter a value of up to 999 seconds.
Data Format Select either [Binary Data] or [TBCP] for the data format.
Resolution Select a resolution from the following:

Color Settings Select an RGB color quality:

[None], [Fine], [Super Fine]
Color Profile Select a color profile:

[Auto], [Presentation], [Solid Color], [Photographic], [User
Setting]
Process Color Model Select [Color] or [Black & White].
Orientation Auto Detect Specify whether or not the machine automatically detects
the image orientation (Portrait/Landscape) of the job data
it receives.
To enable auto detection of orientation, select [On].
Tray Parameters Trays can be made to switch under parameters settings. Up

to three parameters can be set for each tray. If settings are
not needed, leave the space blank.
[Auto Select], [Tray 1], [Tray 2], [Tray 3], [Tray 4], [Tray
5], [Tray 6], [Tray 7], [Large Capacity Tray], [Bypass Tray]
PDF
Resolution Select a resolution from the following:

Color Settings Select an RGB color quality from the following:

[None], [Fine], [Super Fine]
Color Profile Select a color profile from the following:

[Auto], [Presentation], [Solid Color], [Photographic], [User
Setting]
Process Color Model Select [Color] or [Black & White].
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11. Appendix
Orientation Auto Detect Specify whether or not the machine automatically detects
the image orientation (Portrait/Landscape) of the job data
it receives.
To enable auto detection of orientation, select [On].
New PDF Fixed Password Enter a new PDF password.
New PDF Group Password Enter a new PDF group password.
Security
<Password>
Password Select [None], [Type 1], or [Type 2] for the password

policy of the device.
Lockout/Release Specify whether to enable or disable the user lockout

function.
Number of Attempts before Lockout If you enable the lockout function, you must specify a
number from 1 to 10 to indicate the number of attempts at
password entry the user can make before being locked
out.
Lockout Release Timer If you enable the lockout function, you must specify
whether to enable or disable lockout release.
Lock Out User for If you enable the lockout release, you must specify how
many minutes must elapse before the lockout is released.
<Remote Firmware Update>

Permit Firmware Update Specify whether to permit firmware updates.
Permit Firmware Structure Change Specify whether to permit changes to the firmware
structure.
698
Interfaces
<Interface Settings>
Ethernet Speed Ethernet communication speed. For normal use, select

[Auto Select]. This allows the device to select the optimum
speed.
If communication with the device fails, select [100Mbps
Full Duplex], [100Mbps Half Duplex], [10Mbps Full
Duplex], or [10Mbps Half Duplex].
Device Functions
<Enable SDK/J Platform>

Enable SDK/J Platform Specify whether to enable or disable SDK/J Platform.
Web Browser NX
<General>
Action Select the action you want to perform on the shortcut icon
of a Web page. You can add, edit, or delete the icon on
the Home screen that is displayed on the operation panel.
Title Enter the name for the shortcut icon.
URL Enter the URL to associate it to the shortcut icon.
Images Select the image to be applied to the shortcut icon. You

can select an image in png, jpg, or bmp format. The icon
of Web Browser NX is used when no image is selected.
• If adding new icons will exceed the device's maximum capacity, the new icon will not be created
on the device's operation panel. However, it will be recorded as successful in the Task Log.
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11. Appendix
Setting Items on the Operation Screen of

Devices
Customize the setting items to be displayed on the operation screen of devices and the setting values for
those items. You can also configure how each item appears on the operation screen, and specify
whether to show or hide each item and its default value.
[Destination] Tab
Specify the setting items of the destination connector on the operation panel of the device.
Send to Email
Basic screen
Selected Destinations
This displays the number of selected e-mail addresses and the actual e-mail addresses.
Click [Selected Destinations] to display the Selected Destinations screen. You can select or
cancel selection of the destination e-mail addresses on the Selected Destinations screen. Click
[Reset All] to remove all selected e-mail addresses.
To, Cc, Bcc, ReplyTo
From the drop-down list, select the destination type of the destination e-mail address.
To specify a different e-mail address than the sender's address as the return address, enter the
address you want to use in [ReplyTo].
Search
This searches for a destination e-mail address from the address book of the LDAP server and
displays the search results in the Search Results list. It searches for all e-mail addresses that
contain the search keyword
When you only enter a space or leave the field blank, it searches for all e-mail addresses.
• To use this function, select [Enable Address Search] under [Email Search Settings] on the
properties screen of the Send to Email connector. For details about the setting, see
page 724 "Send to Email".
Manual Entry
Enter an e-mail address manually.
700
Setting Items on the Operation Screen of Devices
• To use this function, select [Enable Manual Address Entry] under [Send to Email Option
Settings] on the properties screen of the Send to Email connector. For details about the
setting, see page 724 "Send to Email".
• In [Default Domain for Manual Input] under [Send to Email Option Settings] on the
properties screen of the Send to Email connector, enter a domain name to be added to
the e-mail address entered without a domain name. This is useful when the recipient is
using the same domain.
Subject
You can specify a different subject for each language selected from the drop-down list
You can use the metadata in the scanned file as the subject, except "resultURL".
• For details about metadata items, see page 359 "Metadata".

Options
Press this on the operation screen of the device to display the Send to Email Options screen.
To allow the device user to open the Options screen, set [Options] on the basic settings
screen.
Send to Email Options screen
Divide Email
Specify how to divide an e-mail.
• Do Not Divide
All scanned documents are sent in one e-mail.
• Page Divide
Each page of a scanned document is attached as a file and separately sent.
• Size Divide
Scanned documents are divided by the size specified in [Email Division Size (KB)] and
separately sent. If the e-mail software of the recipient has a data restore function, the
received divided data can be restored to one file.
Email Division Size (KB)
When [Size Divide] is selected in [Divide Email], enter the file size for dividing the document.
Email Attachment Format
Specify how to divide a file attached to an e-mail message. This setting is available when
[Divide Email] is set to [Size Divide].
• Logical Division (Join Automatically)
The file is divided into files that the recipient can open.
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11. Appendix
• Byte Division (Join Using Utility)

The file is divided into files that must be restored by the e-mail application.
• [Logical Division (Join Automatically)] is not available when the Send to Email connector
is used in a workflow whose job processing location is [On Server] and the selected
output file format is PDF.
Notification
Specify whether or not to send a notification e-mail when the recipient opens the e-mail.
Select [On] to send a notification e-mail to the logged-in user. This setting is valid only when
the destination e-mail server supports the notification e-mail function.
If the e-mail address of the logged-in user cannot receive the notification e-mail, it is sent to
the e-mail address specified by the administrator.
Priority
Select the priority assigned to the e-mail.
• None
• 1 (High)
• 2
• 3 (Standard)
• 4
• 5 (Low)
Sensitivity
Select the sensitivity assigned to the e-mail. The sensitivity is added in the e-mail header when
you select a setting other than [None].
• None
• Personal
• Private
• Company-Confidential
Send to Folder, Send to FTP, and Send to WebDAV

This displays the entered or selected folder.
Click [Selected Destinations] to display the Selected Destinations screen. You can select or cancel
selection of a destination folder on the Selected Destinations screen. Click [Reset All] to remove all
selected folders.
702
Search
This searches folders. It searches all folders that contain the search keyword.
When you only enter a space or leave the field blank, it searches for all folders.
Folder View
This closes the search screen and returns you to the folder list.
Root
This displays the root folder. This item is valid only when a subfolder is displayed.
Folder browser icons
Select a folder to be added to the Selected Destinations list.
The functions of the browser icons are as follows:
•
Displays the subfolder(s) of the selected root folder.

•
Displays the folder one layer up. This item is valid only when a subfolder is displayed.
Send to Printer
Printer Name
Select a printer to be used for printing from the list of printers installed on the server.
Quantity
Use [ ] [ ] to specify the number of copies.
Send to SharePoint
selected folders.
Search
This item is not used in Send to SharePoint.
Folder View
This item is not used in Send to SharePoint.
Root
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11. Appendix

The function of each browser icons is as follows:
•

•
selected folders.
Search
This item is not used in Send to DocumentMall.
Folder View
This item is not used in Send to DocumentMall.
Root
The function of each browser icon is as follows:
•

•
Send to Exchange
Basic screen
704
Click [Selected Destinations] to display the Selected Destinations screen. You can select or
cancel selection of the destination e-mail addresses on the Selected Destinations screen. Click
[Reset All] to remove all selected e-mail addresses.
To, Cc, Bcc, ReplyTo
To specify a different e-mail address than the sender's address as the return address, enter in
[ReplyTo] the address you want to use.
Search
This searches for a destination e-mail address from the address book of the LDAP server and
displays the search results in the Search Results list. It searches for all e-mail addresses that
contain the search keyword.
When you only enter a space or leave the field blank, it searches for all e-mail addresses.
• To use this function, select [Enable Address Search] under [Email Search Settings] on the
properties screen of the Send to Exchange connector. For details about the setting, see
page 761 "Send to Exchange".
Manual Entry
• To use this function, select [Enable Manual Address Entry] under [Send to Email Option
Settings] on the properties screen of the Send to Exchange connector. For details about
the setting, see page 761 "Send to Exchange".
• In [Default Domain for Manual Input] under [Send to Email Option Settings] on the
properties screen of the Send to Exchange connector, enter a domain name to be added
to the e-mail address entered without a domain name. This is useful when the recipient is
using the same domain.
Subject

Options
Press this on the operation screen of the device to display the Send to Email Options screen.
To allow the device user to open the Options screen, set [Options] on the basic settings
screen.
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11. Appendix
Send to Email Options screen

Divide Email
Specify how to divide an e-mail.
• Do Not Divide
• Page Divide
Each page of a scanned document is attached as a file and separately sent.
• If the size of an e-mail message with the attached file exceeds the maximum size
specified for the Exchange server, the e-mail message cannot be delivered and it is
saved in the sender's draft e-mail box with a message "This message has not been sent".
In this case, check the limitation of the Exchange server.
Notification
Specify whether or not to send a notification e-mail when the recipient opens the e-mail.
Select [On] to send a notification e-mail to the logged-in user. This setting is valid only when
the destination e-mail server supports the notification e-mail function.
If the e-mail address of the logged-in user cannot receive the notification e-mail, it is sent to
the e-mail address specified by the administrator.
Priority
• None
• 1 (High)
• 2
• 3 (Standard)
• 4
• 5 (Low)
Sensitivity
Select the sensitivity assigned to the e-mail. The sensitivity is added in the e-mail header when
you select a setting other than [Normal].
• Normal
• Personal
• Private
706
Send to RightFax
This displays the number of selected fax numbers and e-mail addresses and the actual fax numbers
and e-mail addresses.
Press [Selected Destinations] to display the selected destinations list screen.
Private, Public
This switches the phonebook to be searched between [Private] and [Public].
Search
This searches for destination fax numbers and e-mail addresses from the phonebook, and displays
the search results in a list. It searches for all fax numbers and e-mail addresses that contain the
search keyword.
The procedure for adding destinations is the same as that for Send to Email.
Manual Entry
This displays the text input screen for entering a fax number or e-mail address.
The procedure for adding destinations is the same as that for Send to Email.
You can omit the hyphens and parentheses in the fax number.
Recent Destinations
This displays the 10 most recent fax numbers or e-mail addresses from the sent history for the same
user in the Search Results list. Press the fax numbers or e-mail addresses to specify the destinations.
Search results list
This displays the fax number or e-mail address search results.
Account, Matter
Specify the Cost Center.
• The setting names of Account and Matter vary according to the RightFax server settings.
Cover Sheet File
Select the file of a cover sheet to be attached to faxes. When you select [System Default], the file
"FCS.pcl.” is used as the cover sheet.
Fine Mode
Select this check box to send the fax in fine mode. The resolution of fine mode is 200 x 200 dpi.
Clear this check box to send the fax in standard mode. The resolution of standard mode is 100 x
100 dpi.
From Name
Enter up to 59 characters for the sender's name to be printed on the fax coversheet.
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11. Appendix
Priority
Specify the priority to be assigned to the fax.
Hold for Preview
Specify whether or not to hold the fax for previewing before sending.
Phonebook Entry
Select this to add a destination in the phonebook on the RightFax server.
Adding a Destination in the Phonebook
ID
Enter the ID of the destination to be added. If you do not enter an ID, the string entered in
Name is automatically entered here.
Name
Enter the name of the destination to be added.
Company
Enter the company name.
Address
Enter the mailing address.
City/State
Enter the state and city names.
Destination
Select [Fax] or [Email] for the destination type.
Fax Number 1, Fax Number 2
Enter the main and secondary fax numbers. When Destination is set to [Fax], enter a main fax
number.
Email Address
Enter the e-mail address. When Destination is set to [Email], enter an e-mail address.
Voice Number 1, Voice Number 2
Enter the main and secondary voice numbers.
Result
Press [Add] to display the entered destinations.
Clear
Press this to clear the entered destinations and input results and return the items to their default
values.
Published
Specify whether or not to publish this destination.
708
Read Only
Specify whether or not to make this destination read-only.
Add
Press this to add the entered destinations to the phonebook.
Send to Gmail
This displays the number of selected e-mail addresses and the actual e-mail addresses. Click
[Selected Destinations] to display the Selected Destinations screen. You can select or cancel
selection of the destination e-mail addresses on the Selected Destinations screen. Click [Reset All]
to remove all selected e-mail addresses.
To, Cc, Bcc
Search
For the Personal Contact List, it searches for all e-mail addresses that contain the search keyword.
Search is performed on contact names, contact e-mail addresses and personal group names of
proxy or logged-in user e-mail addresses. Search by regular expression is not supported.
For the G Suite Directory, it searches on individual contact entries in the directory but not group
entries. Search is performed against G Suite Directory individual contact names and e-mail
addresses.
Manual Entry
• To use this function, select [Enable Manual Address Entry] under [Send to Gmail Option
Settings] on the properties screen of the Send to Gmail connector. For details about the
setting, see page 724 "Send to Email".
• In [Default Domain for Manual Input] under [Send to Gmail Option Settings] on the properties
screen of the Send to Gmail connector, enter a domain name to be added to the e-mail
address entered without a domain name. This is useful when the recipient is using the same
domain.
Subject
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11. Appendix

selected folders.
Search
Folder View
Root
The functions of the browser icons are as follows
•
•
Send to Dropbox
selected folders.
Search
Folder View
Root
710

The functions of the browser icons are as follows
•
•
[Process] Tab
Specify the setting items of the [Scan Settings] screen, [Scan Size] screen, and process connector on the
operation panel of the device.
Scan Settings
Resolution
Specify the resolution to be displayed as the default on the operation panel of the device from the
followings: [100 dpi], [200 dpi], [300 dpi], [400 dpi] or [600 dpi].
• The standard resolution setting is 200 dpi. If the resolution is higher, images are clearer and
the file size is larger.
Scan Type
Select the scan types to be displayed on the operation panel of the device from the followings:
• Auto Color
• Black & White: Text
• Black & White: Text/Photo
• B & W : Text/Line Art
• Black & White: Photo
• Gray Scale
• Full Color: Text/Photo
• Full Color: Glossy Photo
• Select only one of these scan types (black-and-white, gray scale, or full color) per scan.
• Depending on the device, [Auto Color Select] may not be available.
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11. Appendix
• Select [Auto Color Select] to determine the color (black-and-white or color) of the original
automatically during scanning. When color is specified for the document, a JPEG file is
generated. When black-and-white is specified for the document, a TIFF file is generated.
• [File Format] (Black & White, Grayscale/Color) may not appear correctly on the operation
screen of the device if you select only one check box in [Scan Type]. To display the setting
correctly, select more than one check box on the properties screen of [Scan Type], and then
select [Scan Type] on the scan settings screen of the device again. [File Format] is then
correctly switched. To specify only one selection item available for [Scan Type], clear the
check boxes of unnecessary properties while the correct file format is displayed on the
File Format
RICOH Streamline NX supports various file formats.
The file formats are divided into the display and hidden groups to simplify the [Black & White] and
[Gray Scale/Color] drop-down lists. To add a hidden format to the display list, right-click the
[Black & White] or [Gray Scale/Color] drop-down list. The available settings appear on the
screen.
Select or clear the check box of the file format if you want to use or do not want to use it
respectively. The selected file formats appear automatically in the drop-down list on the settings
screens of both the Management Console and the operation screen of the device.
• For details about selectable file formats, see page 714 "Supported File Formats".
Original Orientation
When scanning an original using the ADF, specify [Portrait] or [Landscape] for the orientation of
the original placed in the ADF.
• When you are using Smart Operation Panel, the setting appears as [Portrait/Readable] or
[Landscape/Unreadable] on the operation screen of the device.
Original Settings
Specify [1 Sided] or [2 Sided] for the number of scanning sides on the original.
When the original is scanned using the ADF, specifying the number of sides of the original and how
the original opens can enable scanning with the correct orientation.
When [2 Sided] is selected, specify [2-Sided (Top to Top)] or [2-Sided (Top to Bottom)]. When the
page closing position is on the side, specify [2-Sided (Top to Top)]. When the page closing
position is at the top, specify [2-Sided (Top to Bottom)].
Density
Specify the scan density.
712
When [Auto Density] is selected, the color of the paper is automatically detected, and the scan
density is corrected for originals that are off-white or have show-through, such as a newspaper, to
improve the scanned image quality.
To adjust the image density, select the density level from the drop-down list next to [Auto Density].
Scan Method
Specify the scan method.
• ADF/Exposure Glass
Scans the original from the ADF or exposure glass.
• Scan Method
When using the Smart Operation Panel
You can scan a large volume original from the ADF or exposure glass and send them all
at once.
Set the additional originals, and then press [Continue] to start the scan.
The device waits until additional originals are placed. After all originals are scanned,
press [Finish].
When using the Standard Operation Panel
You can scan a large volume original in multiple jobs and send them all at once.
Set the additional originals, and then press [Start] to start the scan. The device waits until
the additional originals are placed. After all originals are scanned, press .
• Mixed Batch
Scans multiple originals from the ADF or exposure glass and sends the originals all at once. To
scan additional originals, press the [Start] key, and after all originals are scanned, press .
This item only appears on the Standard Operation Panel.
• SADF (Semi-Automatic Document Feeder)
Scans a large volume original in multiple jobs and sends them all at once. When additional
originals are placed in the ADF, scanning starts automatically. After all originals are scanned,
press .
• When the maximum document size exceeds the internal memory of the device, the document
is not sent.
• When [Mixed Batch] is selected and the original is placed both in the ADF and on the
exposure glass, the ADF has priority.
• Wide format devices do not support [Mixed Batch].
• A confirmation screen appears for each sheet of the scanned original when the preview
function is used.
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11. Appendix
Reset
Resets the values on the [Scan Settings], [Scan Size], and [OCR Scanned PDF] tabs on the
Standard Operation Panel, or [Scan Settings] and [Scan Size] screens on the Smart Operation
Panel to their defaults.
Supported File Formats
File formats shown below are supported.

When a black and white option is selected for [Scan Type]
• PNG
• GIF
• PDF (multi-page/single page)
• PDF/A (multi-page/single page)
• OCR Scanned PDF (multi-page)
• TIFF (MMR, multi-page/single page)
• TIFF (MR, multi-page/single page)
• TIFF (MH, multi-page/single page)
• TIFF (uncompressed, multi-page/single page)
• TIFF-F (MMR, multi-page/single page)
• TIFF-F (MR, multi-page/single page)
• TIFF-F (MH, multi-page/single page)
• DCX (multi-page/single page)
• Workflows that process jobs on the device support the following file formats:
• OCR Scanned PDF/A (multi-page)
When a gray scale or full-color option is selected for [Scan Type]
• JPEG
• PNG
• GIF
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• OCR Scanned PDF (multi-page)
• High Compression PDF (multi-page/single page)
• High Compression Searchable PDF (multi-page)
• TIFF (uncompressed, multi-page/single page)
• Workflows that process jobs on the device support the following file formats:
• JPEG
• OCR Scanned PDF/A (multi-page)
• High Compression Searchable PDF (multi-page)
Scan Size
Scan Size
From the drop-down list, select the scan sizes and methods for size detection to be displayed on
the operation panel of the device.
• Auto Detect
Detects the size of the original automatically. Also, this detects the size of the first page of the
original and applies the same size to all remaining pages.
• Mixed Sizes
Detects the size of each page of the original that contains mixed page sizes.
• Custom Size 1/Custom Size 2
Displays defined custom sizes. For details about how to define a custom size, see page 313
"Customizing [Scan Size]".
• Other scan sizes
Select the size of the original from the size list.
A3 Landscape, A4 Portrait, A4 Landscape, A5 Portrait, A5 Landscape, A6 Portrait, A6
Landscape, B4 JIS Landscape, B5 JIS Portrait, B5 JIS Landscape, 11 x17 Landscape, 11 x
17 Portrait, 8 1/2 x 14 Landscape, 8 1/2 x 14 Portrait, 8 1/2 x 13 Landscape, 8 1/2 x 11
Portrait, 8 1/2 x 11 Landscape, 5 1/2 x 8 1/2 Portrait, 5 1/2 x 8 1/2 Landscape, A0
Portrait, A0 Landscape, A1 Portrait, A1 Landscape, A2 Portrait, A2 Landscape, A3 Portrait,
B1 JIS Landscape, B1 JIS Portrait, B2 JIS Portrait, B2 JIS Landscape, B3 JIS Portrait, B3 JIS
Landscape, B4 JIS Portrait, 625 x 880 mm Landscape, 625 x 880 mm Portrait, 880 x 1189
715
11. Appendix
mm Portrait, 880 x 1189 mm Landscape, 36 x 48 Portrait, 36 x 48 Landscape, 34 x 44

Portrait, 34 x 44 Landscape, 24 x 36 Portrait, 24 x 36 Landscape, 22 x 34 Portrait, 22 x 34
Landscape, 18 x 24 Portrait, 18 x 24 Landscape, 17 x 22 Landscape, 12 x 18 Portrait, 12 x
18 Landscape, 9 x 12 Portrait, 9 x 12 Landscape, 30 x 42 Portrait, 30 x 42 Landscape
• Depending on the device, [Auto Detect] and [Mixed Sizes] may not be available.
OCR Scanned PDF

OCR Language
Select the language to be used for OCR.
• English
• German
• French
• Italian
• Spanish
• Dutch
• Portuguese
• Norwegian
• Danish
• Polish
• Swedish
• Finnish
• Hungarian
• Japanese
Remove Blank Pages
This removes unnecessary blank pages from the scanned original that comprises multiple pages.
This function is useful for scanning a document with mixed one-sided and two-sided originals.
• Yes
• No
Blank Page Sensitivity
Specify the threshold value for the original to be detected as blank.
• Level 1 (only pure white is blank)
• Level 2
• Level 3
716
• Level 4
• Level 5 (dirty paper is blank)
• Link to Device Settings
PDF Converter
Create Searchable PDF
You can create a searchable PDF with embedded text.
Select [Yes] to extract text data from the document and converts it to a searchable PDF file.
Select the language to be used during text extraction from the drop-down list.
• English
• German
• French
• Italian
• Spanish
• Dutch
• Danish
• Portuguese
• Norwegian
• Russian
• Japanese
• Korean (Hangul)
• Swedish*1
• Polish*1
• Hungarian*1
• Czech*1
• Finnish*1
• Thai*1
• Greek*1
• Catalan*1
• Turkish*1
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11. Appendix
• Arabic*1
• Hebrew*1
• Vietnamese*1
• Slovak*1
*1 This language is not displayed by default. To display, right-click the drop-down list and select the check
box of the language to be displayed on the screen for specifying the language to be shown or hidden.
Select [No] to convert the scanned document to a PDF file that does not include the text data.
Assign a User Password
You can create a PDF file that prompts the user to enter a password when opening the file.
When you select [Yes], enter a password.
You can enter a password up to 32 characters.
Usable characters include alphanumeric characters and the following symbols:
^,[,!,-,~,],*,$
Assign a Master Password
By assigning a password to a PDF file, you can restrict printing and editing of the file and copying
of text and images.
You can enter a password up to 32 characters.
Usable characters include alphanumeric characters and the following symbols:
^,[,!,-,~,],*,$
When you select [Yes], enter a master password. You can restrict usage of the functions selected
from the following [Prohibit] items:
• Print
• Modify
• Copy/Extract
• Specify a different password for the user password and master password. An error occurs if
you specify the same password.
Configuring the attributes of the password specified for a password-protected PDF
Double-click the password text box for either [Assign a User Password] or [Assign a Master Password]
to configure the attributes of the password to be assigned to the password-protected PDF. Click [OK]
after the configuration is completed.
718
Item Description
Min. Characters This is the minimum number of characters required for a password. Specify a
value from 0 to 32.
Regex for Validation This regex is used to check the string configured as a password.
• [^[!-~]*$] is specified by default. This indicates that half-width

alphanumeric characters and symbols can be entered for a password.
Use this setting unless otherwise required. An unreadable PDF file may be
generated if the password contains a double-byte character.
Retype Specify whether or not to enable the confirmation entry of a password (repeat
entry) to prevent input errors.
When this check box is selected, enter the password twice when performing a
scan.
OCR
OCR Language
Select the language to be used for OCR.
• English
• German
• French
• Italian
• Spanish
• Dutch
• Danish
• Portuguese
• Norwegian
• Russian
• Japanese
• Korean (Hangul)
• Swedish *1
719
11. Appendix
• Polish *1
• Hungarian *1
• Turkish *1
• Finnish*1
• Czech *1, *2
• Greek *1, *2
• Slovak *1, *2
• Hebrew *1, *2
• Arabic *1, *2
*1 These languages are not displayed by default. To display, right-click the drop-down list and select the
check box of the language to be displayed on the screen.
*2 These languages are not available for the Document Name Extraction function.
Auto Orientation
Select this check box to detect and adjust the orientation of the scanned original automatically
according to the OCR result.
Section Specify
Section Range
Specify the section to be extracted from the scanned document.
Examples
To specify a section to be extracted, enter a number in the field beside the item.
The following table shows examples of the specification range of a document comprising five
sequential sections and the extraction results.
Input example Result
No input All sections are extracted.
3 Section 3 is extracted.
-3 Sections 1 to 3 are extracted.
3- Sections 3 and thereafter are extracted.
1-4 Sections 1 to 4 are extracted.
1,2 Sections 1 and 2 are extracted.
1-2, 5 Sections 1, 2, and 5 are extracted.
720
(1,2) Every other section starting from section 1 is extracted (sections 1, 3, and
5).
(2,3) Every third section starting from section 2 is extracted (sections 2 and 5).
(2,2), 4 Every other section starting from section 2 is extracted (sections 2 and 4).
• Here, section 4 is specified two times, but it is only extracted one

time.
8-10 An error occurs, and the document is not delivered.
1-5, 10- Sections 1 to 5 are extracted. "10-" is ignored, as there are no

corresponding sections.
3-8 Sections 3 to 5 are extracted. "6-8" is ignored, as there are no

(0,2) Every other section is extracted starting at zero (sections 2 and 4).
Section Splitter
Number of Sections
Specify the number of sections to be created by dividing the scanned original.
Image Correction
Noise Reduction (Black & White image only)
This removes noise on the scanned original.
• When using the Smart Operation Panel:

When [Scan Type] is specified on the Scan Settings tab is Gray Scale or Full Color, this
function is disabled.
• When using the Standard Operation Panel:
When [File Type] is specified on the Scan Settings tab is [Grayscale/Color], this function is
disabled.
721
11. Appendix
Remove Punch Holes (Black & White image only)

This removes punch hole marks from the scanned original.

When [Scan Type] is specified on the Scan Settings tab is Gray Scale or Full Color, this
function is disabled.
When [File Type] is specified on the Scan Settings tab is [Grayscale/Color], this function is
disabled.
• Nothing is removed if a punch hole mark is missing or only an outline is present.
• The supported combinations of the number of holes, distance between holes, and the paper
size are as follows:
Number of holes Distance (mm) between holes Paper Size
2 80 A3, A4, A5, B4, B5, B6
3 10 8 1/2 x 1 inches, A4
89 7 x 9 inches
70 6 1/3 x 8 1/2 inches
4 57 B5
80 A4
20, 70 A4
Remove Blank Pages

This removes unnecessary blank pages from the scanned original that comprises multiple pages.
This function is useful for scanning a document with mixed one-sided and two-sided originals.
• This function is also effective when sheets of single-color paper are included in the original.
Deskew
This corrects image skew in the scanned original.
• White margins may be added around the deskewed image.

• Skew angles between -7° and 7° can be corrected.
722
Auto Orientation
This identifies the top and bottom of the scanned original and adjusts the orientation of the image.
• It can correct originals rotated by 90°, 180°, or 270°.

Change Resolution
This changes the resolution of the scanned image to the specified value.
You can change the resolution only when either the vertical or horizontal resolution of the image
data is higher than the specified resolution.
However, resolution change occurs when the following conditions are fulfilled:
• The horizontal and vertical resolutions of the image data differ.
• [Yes] is selected for one or more of the image correction functions (noise reduction, punch
hole removal, blank page removal, deskew, and auto orientation) other than resolution
change.
• You can specify a resolution from 100, 200, 300, 400, or 600 dpi.
• The resolution of the scanned original does not change if it is lower than the specified
resolution.
• The vertical and horizontal resolutions of the output image data become equal when the
resolution changes.
723
11. Appendix
Setting Items in the Destination Connector

Properties
Configure the properties for each destination connector.
Display Name
Specify the display name for each destination connector on the operation screen of the device.
Select a language from the drop-down list, and specify the display name for each language.
Send to Email
Email System Settings

SMTP/SMTPS
Select the security method to be used when connecting to the SMTP server.
• No Security
The communication data is not encrypted.
• SMTPS (SMTP over SSL)
SSL is used to encrypt the communication data and protect security of the connection to the
SMTP server.
You must register the certificate to be used on the system in advance. Otherwise, an error
occurs when an e-mail is sent. For details about registering a certificate, see page 415
"Enabling SSL".
• SMTPS (StartTLS)
TLS is used to encrypt the communication data and protect security of the connection to the
SMTP server.
The SMTP server to be used must support StartTLS. Otherwise, an error occurs when an e-mail
is sent.
SMTP Server Name
Enter the IP address or hostname of the SMTP server.
Click [Test] to check the connection to the SMTP server that has been entered. Does not perform
authentication tests using the user name and password.
SMTP Port No.
Enter the port number to be used.
724
Setting Items in the Destination Connector Properties
• SMTP and SMTPS port numbers are 25 and 465 by default respectively.
Specify the authentication method to be used.
• No Authentication
No authentication is performed.
• SMTP Authentication
The SMTP server is used to perform authentication. Enter the account information in [User
Name] and [Password] to perform authentication.
• POP Before SMTP
The POP server is used to perform authentication. Enter the POP server information in [POP
Server Name] (IP address or host name) and [POP Port No.] (default is 110), and the account
information in [User Name] and [Password] to perform authentication.
Click [Test] to check the connection to the POP server that has been entered. Does not test
authentication using the user name and password.
• The number of characters and character types that can be entered for [User Name] and
[Password] varies depending on the specifications of the delivery destination server.
Login Information
When you are using [SMTP-AUTH] or [POP before SMTP] for the authentication method, select the
type of account to be used for logging in to the SMTP server.
• Proxy User
The login information entered for the user name and password is used for authentication.
• Login User
The login information of the workflow is used for authentication.
Send to Email Option Settings

Default Sender Address
Enter the e-mail address of the default sender.
If the e-mail address of the logged-in user cannot be obtained, this e-mail address is set as the
sender.
When Kerberos or LDAP authentication is used, the e-mail address obtained from the login
information of the workflow is set as the sender. In [User Management] on the Management
Console, register the e-mail address of the login user in advance.
725
11. Appendix
When you select the [Always Use Default Sender Address] check box, the system uses the sender's
e-mail address specified in the default sender address setting even when the user's e-mail address
is obtained from the authentication server.
Select Data to Attach
Specify how to attach the data to e-mails.
• Attach All
• Attach First Page Only
• Do Not Attach
• In the workflows that process jobs on the device, the setting is fixed at [Attach All].
File Naming Rules
Specify the name to be given to the attached file.
Use either of the following methods to specify the file name:
• Enter the file name manually.
• From the drop-down list, select the metadata to use for the file name.
• For details about the procedure to specify the file name, see page 266 "File and Folder
Naming Conventions".
Attach Document Link(s) and Deliver
Specify whether or not to include the URL that indicates the save location of the distributed
document in the e-mail.
• On
The URL is added to the body of the e-mail.
• Off
The URL is not included in the e-mail.
• To use this setting, add at least one of the following connectors before the Send to Email
connector in the delivery flow: Send to Folder connector, Send to FTP connector, Send to
WebDAV connector, Send to SharePoint connector, and Send to Document Mall connector.
• For details about how to create the URL that points to the document save location when the
Save to Folder connector is used, see the StartPoint Path setting of the Send to Folder service.
Body
Enter the body of the e-mail to be sent.
You can specify a different body text for each language selected from the drop-down list
726
You can also use the metadata elements in the scanned file except "resultURL" can as the body text.
For details about metadata items, see page 359 "Metadata".
Send to Me
Specify whether or not to add the logged-in user automatically to the Selected Destinations list.
• On
When the e-mail address of the logged-in user can be retrieved from the login information of
the workflow, the string "Send to Me" is automatically added to the "To" field in the Selected
Destinations list.
The system can retrieve the e-mail address of the logged-in user when LDAP/Kerberos
authentication is used as the workflow authentication method.
When the Core Server cannot obtain the e-mail address or the user's e-mail address is not
registered, the [Send to Me] button is displayed on the operation screen of the device, while a
copy of the e-mail is not sent to the login user.
• Off
The e-mail address of the logged-in user is not added to the Selected Destinations list.
Default Domain for Manual Input
Enter the default domain name to be automatically added to the e-mail address that is entered
manually.
Example
Default domain: ABCCorp.com
User input: john
Generated e-mail address: john@ABCCorp.com
• "@" is automatically entered.

• The default domain is not added if the logged-in user entered an e-mail address
including a domain name.
Option Settings
Select the items that are optional.
• Show Cc
The user can enter an e-mail address in the CC field.
• Show Bcc
The user can enter an e-mail address in the Bcc field.
• Show ReplyTo
The user can enter the ReplyTo e-mail address.
• Enable Manual Address Entry
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11. Appendix
The user can enter an e-mail address manually.

When [Enable Manual Address Entry] is disabled, [Manual Entry] is not displayed on
the Send to Email destination adding screen.
When [Enable Manual Address Entry] is disabled, [Manual Entry] on the Send to Email
screen is grayed out.
• Enable Address Validation
When entering an e-mail address manually on the operation screen of the device or sending
scan data, use the following rules to verify the format of the e-mail address:
• Do not use spaces, colons, or other prohibited characters
• Use only one @ symbol
• Do not use a period (.) at the end of the e-mail address
• Include the top level domain
• Do not use non-alphanumeric characters in the top level domain
• Do not use a period (.) in the top level domain
• While the format of the e-mail address is verified, the domain and e-mail address are not
verified.
• An error message is displayed if the format of the e-mail address is invalid.
Email Search Settings

Enable Address Search
Select this to allow the logged-in user to search for e-mail addresses in the address book of the
LDAP server.
LDAP/LDAPS
Select the security method to be used when connecting to the LDAP server.
• No Security
• LDAPS (LDAP over SSL)
LDAP server. You must register the certificate to be used on the system in advance. Otherwise,
an error occurs when the address book is retrieved.
• LDAPS (StartTLS)
728
LDAP server. The LDAP server to be used must support StartTLS. Otherwise, an error occurs
when the address book is retrieved.
LDAP(S) Server
Enter the IP address or hostname of the LDAP server. Click [Test] to check the connection to the
LDAP server that has been entered. Performs authentication tests using the entered user name and
password.
LDAP(S) Port No.
Select the type of account to be used for logging in to the LDAP server.
• Proxy User
The system uses the login information entered in [User Name] and [Password] is used for
authentication.
• Login User
To browse the address book using the Management Console when selecting [Login User],
enter [User Name] and [Password].
LDAP Base DN
Specify the identifier (DN) of the node in the directory tree to be searched.
Setting example
cn=users, dc=ricoh, dc=co, dc=jp
Address Search Settings
Specify the search condition in the address book.
LDAP Search Condition
Specify the LDAP Search Condition when you only enter a space or enter no character at all,
the system searches the entire address book.
The default setting is as follows:
(&(objectclass=organizationalPerson)(cn=*^s*)(mail=*))
Replace "^s" with the search keyword.
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11. Appendix
The maximum number and range of characters, and input condition that can be specified in
LDAP Search Condition are as follows:
Maximum number of
Search condition Input condition
characters or input range
LDAP(S) Server 1,000 characters None
LDAP(S) Port No. 1–65535 Integer only
User Name 1,000 characters None
Password 1,000 characters None
LDAP Base DN 1,000 characters None
LDAP Search Condition 1,000 characters None
Display Name 1,000 characters None
Address Format 1,000 characters None
Example
• When using the wildcard character "*" to modify the search condition
1. The following examples match the search condition when you specify
cn=*les*.
• charles smith
• lester frank
• Lorraine Lester
• Steven Morales
The system searches for all names that contain the search keyword ("les").
2. The following examples match the search condition when you specify cn=les*.
• lester frank
• Lester, lorraine
The system searches for all names that contain a string starting with the search
keyword("les").
3. The following examples match the search condition when you specify cn=*les.
• Smith, charles
• steven morales
The system searches for all names that contain a string ending with the search
keyword ("les").
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• Up to 50 LDAP search results are displayed in the Management Console, and up to

1,000 LDAP search results are displayed on the operation screen of the device.
Display Name
Specify the LDAP attribute for the display name of each item to be displayed when searching
for an e-mail address. To specify more than one LDAP attribute, separate each attribute by a
comma (,).
The default is "cn" (common name).
Example
sn, givenName, mailaddress
Address Format
Specify the LDAP attribute to be used for displaying the e-mail addresses in the search results.
The default is "mail".
Send to Folder
Adding and Deleting StartPoint Path

Add, Edit, Delete
Use these to add a new root folder, edit an existing root folder, and delete a root folder.
• Add
Adds a new root folder. The StartPoint Path screen appears.
• Edit
Changes the setting of the selected root folder. The StartPoint Path screen appears.
• Delete
Deletes all selected root folders.
Root Folder List
Displays the list of root folders that are registered.
Select the check box of the root folder to be edited or deleted.
To select all root folders, select the check box in the first line or row.
StartPoint Path - General Settings

Display Name
Specify the display name of the folder.
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11. Appendix
Path
Enter the path name of the destination folder in the UNC format. You can specify any folder
included in the entered path name as the destination.
Example
\\192.168.1.1\shared-folder-name
• You can specify a local folder as the destination folder. Use an absolute path of each platform
to enter a local folder.
Example: Windows
C:\local-folder-name
Click [Test] to check the connection to the folder that has been entered.
In the connection test, authentication is performed using the entered user name, password, and
domain, and the authentication method selected in [Authentication Method] is ignored.
Enable enhanced SMB protocol
Select this check box to switch to Send to Folder, which uses the JCIFS library and Windows API.
The function will then support the SMB 3.0 protocol.
• For SMB 3.0 + protocol support, .NET Framework 4 or later needs to be installed on server
PC where the Send to Folder connector is installed and executed.
The system uses the information specified here when accessing the destination folder and saving
the scanned document.
• Proxy User
The system uses the login information specified in [User Name], [Password], and [Domain] for
authentication.
• Login User
• To browse the address book using the Management Console when selecting [Login User],
• In the Send to Home Folder function, the system uses the login information of the workflow to
distribute the scanned documents to the folder of the logged-in user even if [Proxy User] is
selected.
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Authentication Profile
Select an authentication profile. When an authentication profile is selected, the user must enter
the password to use Send to Folder on the operation screen of the device.
• This setting item is not available when [Job Processing Location] is set to [On Device] and
the [Enable enhanced SMB protocol] check box is selected.
Access to Subfolder
Select the [Enable Subfolder Browsing] check box to allow the user to browse for a folder and
select the folder as the destination.
Create a Subfolder
Select the [Enable Subfolder Delivery] check box to create a subfolder under the destination folder
automatically.
When the check box is cleared, the scanned documents are directly distributed under the specified
destination folder.
When you select the [Enable Subfolder Delivery] check box, specify the following:
Folder Naming Rules
Specify the subfolder name. A folder is created under the subfolder when you include a
separator in the name. For example, enter "abc\xyz" to create the folder "abc" under the root
folder, and folder "xyz" under that folder. The scanned documents are saved in "xyz".
Use one of the following methods to specify the name of the subfolder to be created:
• Enter the folder name manually.
• From the drop-down list, select the metadata element to be used as the folder name.
Add Suffix to Folder Name
A suffix is added to the subfolder name when another subfolder with the same name
already exists. A suffix is a number between 1 and 9999 that increases by 1. When the
suffix exceeds 9999, an error occurs and delivery fails.
If a folder with the same name already exists while [Add Suffix to Folder Name] is not
selected, the scanned document is saved in the existing folder.
• For details about the procedure to specify the folder name, see page 266 "File and
Folder Naming Conventions".
File Naming Rules
Specify the name of the file to be saved in the destination folder.
• From the drop-down list, select the metadata element to be used as the file name.
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11. Appendix
• If a file with the same name already exists, a suffix is added to the file name. A suffix is a
number between 1 and 9999 that increases by 1. When the suffix exceeds 9999, an error
occurs and delivery fails.
Create URL
Select the [Create URL Using Base URL] check box to create an URL that indicates the location to
store the scanned file.
The metadata of the URL is added to the "resultURL" metadata element.
Example
StartPoint Path: \\192.168.1.1\targetPath
Destination folder: \\192.168.1.1\targetPath\myfolder
File name: doc.tif
Base URL: http://samplemyurl.com/path1
Resulting URL: http://samplemyurl.com/path1/myfolder/doc.tif
• If you select the [Enable Subfolder Delivery] check box, the URL of the created subfolder
is added to the "resultURL" metadata element. If you select the [Enable Subfolder
Delivery] check box, all sections (files) in the scanned document are added to the
"resultURL" metadata element.
• When this check box is cleared, a URL that indicates the location where the scanned
document is stored using the StartPoint Path.
Example
StartPoint Path: \\192.168.1.1\targetPath
Destination folder: \\192.168.1.1\targetPath
\myfolder
File name: doc.tif
Resulting URL: \\192.168.1.1\targetPath\myfolder\doc.tif
Character Encoding for File (Folder) Name
Select a character code from the drop-down list.
The following character codes are supported:
• UTF-8
• Windows Shift-JIS (Only in Japan)
• JIS (Only in Japan)
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• Latin -1
• [JIS] is only displayed for workflows processing jobs on a server.

• If the file server at the delivery destination does not support the specified character code,
either delivery fails or a file (folder) is created with corrupt characters.
Check Writable Access Rights
Select the [Enable when selecting destinations on the device panel] check box to check whether the
user has the permission to access the destination on the operation screen of the device when
distributing a document.
Send to Home Folder

Send to Home Folder
Select the [Enable Send to Home Folder] check box to allow a user to distribute a scanned
document to the user's home folder using the user's login information.
The string “Send to Home Folder" is automatically added to the default destination list if the system
has succeeded in obtaining the user's home folder information from the authentication server.
After a home folder is configured for each authentication method, all home folders are added to
Selected Destinations on the device.
Also, select Proxy User in the authentication method to send the document as a different user.
A distribution error occurs when the user does not have the write access permission to the home
folder.
Access to Subfolder
See page 731 "StartPoint Path - General Settings".
Create a Subfolder
File Naming Rules
Create URL
SMB 3.0 Support
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11. Appendix
Send to FTP

Add, Edit, Delete
• Add
• Edit
• Delete
Root Folder List

Display Name
Enter the display name of the root folder.
URL
Enter the URL of Send to FTP
Example
• ftp://ftp.rgscorp.net/
• ftp://192.168.1.1:21/home/user/
• sftp://ftp.rgscorp.org/data/ (when using SFTP)
Click [Test] to check the connection to the URL that has been entered.
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• Proxy User
The system uses the login information specified in [User Name] and [Password] for
authentication. When you are using IIS, enter the user name in the form of "<domain>\<user-
name>" in [User Name].
• Login User
• Use Certificate
A certificate is automatically selected from the registered certificates. For details about
registering a certificate, see page 415 "Enabling SSL". Specify the following:
• User Name
• Password
Enter the password of the private key file.
• Private Key File
• Anonymous
You may be prompted to enter the password depending on the settings of the FTP server. Enter
the password in the input field if the FTP server is configured to require a password for
anonymous authentication. If the password is not required, leave the input field blank.
• The system supports the private key in SSH DSS and SSH RSA.
• OpenSSH is supported.
• Key generation using PuTTYgen is not supported.
• When the firewall of the server is active, set the FTP server of the delivery destination to
passive mode. Otherwise no connection can be established.
Access to Subfolder
Create a Subfolder
automatically.
destination folder.
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11. Appendix
Folder Naming Rules

• For details about the procedure to specify the folder name, see page 266 "File and Folder
File Naming Rules
Specify the name of the file to be saved on the FTP server.
• UTF-8
• Latin -1
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Send to Printer
Header/Footer Print Settings

Header/Footer Settings 1, Header/Footer Settings 2
Configure the header and hooter.
Select the check box of the setting to be used, and then specify the following:
Position
Select the position of the header and footer from [Top Left], [Top Center], [Top Right], [Bottom
Left], [Bottom Center], and [Bottom Right].
Embedded String
Specify the method to specify the string in the header and footer.
• Select [Edit Embedded String] to enter the string in the header and footer manually.
• From the drop-down list, select the metadata element to be used when the document is
printed.
• You cannot select the same position for [Header/Footer Settings 1] and [Header/Footer
Settings 2].
Range
Specify the range of pages to embed the header and footer.
• All
Select this to embed the header and footer in all pages.
• Specify Page
Specify the [Start] and [End] pages of the page range to embed the header and footer.
Page Setup
Paper Size
Specify the method for selecting the paper size.
• Comply with printer driver settings
The paper size specified in the printer driver is selected.
• Auto select paper to fit image size
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11. Appendix
An appropriate paper size is automatically selected according to the image size.

You can select the size system from ISO/JIS and inches.
Send to WebDAV

Add, Edit, Delete
• Add
• Edit
• Delete
Root Folder List

Display Name
URL
Enter the path name of the destination folder of Send to WebDAV.
Example
• http://webdav.rgscorp.com/
• http://192.168.1.1:8080/Smith/docs/
• https://webdav.rgscorp.biz/users/Jones (when using SSL)
Click [Test] to check the connection to the URL that has been entered.
When [HTTP Proxy Server] is configured, a connection test is performed using the setting.
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• Proxy User
authentication. When using IIS, enter the user name in the form of "<domain>\<user-name>"
in [User Name]. Enter up to 14 characters in [Password]. If you enter 15 or more characters,
distribution will fail.
• Login User
Select an authentication profile. When an authentication profile is selected, the user must enter
the password to use Send to WebDAV on the operation screen of the device.
Access to Subfolder
Create a Subfolder
automatically.
destination folder.
Folder Naming Rules
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11. Appendix

File Naming Rules
Specify the name of the file to be saved on the WebDAV server.
• UTF-8
• Latin -1
Add StartPoint Path - Assign Metadata Elements

Add, Edit, Delete
You can add a new metadata assignment setting, edit an existing metadata assignment setting, or
delete a metadata assignment setting.
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• Add
Creates a new property bind setting. The Add Assigned Metadata Elements screen appears.
• Edit
Changes the setting of the selected property bind setting. The Add Assigned Metadata
Elements screen appears.
• Delete
Deletes all property bind settings.
Metadata elements assignment list
Displays the list of assigned metadata.
Select the check box of the assignment setting to be edited or deleted. Select the check box on the
title column to select all assignment settings.
Add Assigned Metadata Elements - General Settings

Source
Select the metadata element from the drop-down list, or enter the metadata element manually.
Target
Enter the name of the corresponding WebDAV property.
Namespace
Enter the name space of the WebDAV property.
HTTP Proxy Server

IP Address
Enter the IP address or hostname of the proxy server.
Click [Test] to check the connection to the proxy server that has been entered. Does not perform
authentication tests using the entered user name and password.
Port Number
• The default port number is 8080.

Account
Enter the login account to be used for logging in to the proxy server.
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11. Appendix
Password
Enter the account password.
Exclusion Setting
Enter the IP address and domain name to be accessed without using the proxy server. Use a
semicolon (;) to separate each address.
You can use an asterisk (*) to specify the IP address and domain name classes.
Example
• *.abccorp.com (an address such as www.abccorp.com or ftp.abccorp.com)
• 192.168.*.*
• *.abcsample.* (an address such as ftp.abcsample.net or www.abcsample.biz)
Send to SharePoint
Select Server Type

Connect to SharePoint Server with On-premises Environment
The system recognizes any StartPoint Path as an On-Premises URL. Select this in an environment
that uses the SharePoint server only.
Connect to Office365
The system recognizes any StartPoint Path as an Office365 URL. Select this in an environment that
uses SharePoint Online (OneDrive for Business) only.
Authentication
Specify the authentication method to be used when connecting to Office365.
Enable User Credential Cache
Specify if the cached user credential (user name and password) is used for
authentication.
• This setting is available only for workflows whose [Job Processing Location] is set to
[On Server].
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• Use Alternate Credentials of AD FS 2.0

The system performs ADF authentication on the logged-in user.
• The format of the user credential for Office365 must be "username@domainname".

The local users cannot use [Use Alternate Credentials of AD FS 2.0] because they
do not have any associated domains.
• Azure AD Connect
Authentication is performed in Azure using the Office 365 user credential synchronized
with Active Directory.
• Use Microsoft Account
The login screen is displayed on the operation screen of the device, and the user must
enter the Microsoft Account ID when one or more StartPoint Path that requires the user
logging in is configured.
From the operation screen of the device, specify a domain name in [Selectable Domains
on Login Screen] when [Use Microsoft Account] is selected. Use a semicolon (;) to
separate domain names.
• When you select [Use Alternate Credentials of AD FS 2.0] or [Azure AD Connect] and
the federation domain is not the same as the domain setting of the authentication profile
used for logging in to devices, specify the domain name to be mapped in [Domain
Name Mapping]. When specifying multiple entries, use a semi-colon (;) as a delimiter.
Example
srcDomainName1.com=tgtDomainName1.com;srcDomainName2.com=tgtDomainNam
e2.com
When the domain name of the authentication profile of the user logging in to the device
is "domainName1.com", it is replaced with "domainName2.com" which is used for
ADFS authentication.
HTTP Proxy Server
IP Address
Enter the IP address or FQDN of the proxy server.
Click [Test] to check the connection to the proxy server that has been entered. Does not
perform authentication tests using the entered user name and password.
Port Number
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11. Appendix
Account
• The number of characters and character types that can be entered for [User Name]
and [Password] varies depending on the specifications of the delivery destination
server.
Password
• The number of characters and character types that can be entered for [User Name]
and [Password] varies depending on the specifications of the delivery destination
server.
Exclusion Setting
Enter the IP address and domain name to be accessed without using the proxy server.
Use a semicolon (;) to separate each address.

Add, Edit, Delete
• Add
• Edit
• Delete
Root Folder List

Display Name
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URL
Enter a valid HTTP/HTTP(s) URL of the destination SharePoint site or subsite.
Website Address
Enter the URL of the SharePoint Server or Office 365 SharePoint Online site to be connected.
When publishing a server certificate and specifying SSL (encrypted communication), enter the
URL in the format of "https://'(IP address or FQDN name):(port number)/(site name)".
Library and Folder Path
Enter the URL of the SharePoint site library and the subordinate folder to be connected.
Example:
library
library/folder1
Enable SPS Site Selection
The user is prompted to select a site and library when the user selects this check box. If
selected, the library and folder path cannot be entered. Also, [Pre-selected Destination]
cannot be selected.
Deliver to Login User's My Site
Select this check box to deliver documents to My Site of the logged-in user.
When this check box is selected, you can only select [Login User] in [Authentication
Method]. Also, you cannot select [Enable SPS Site Selection]. Specify a library or folder
in [Library and Folder Path].
Enter only the server name in [Website Address].
Example:
http://servername
https://servername
• Only the root site of My Site can becomes the StartPoint folder when you select
[Deliver to Login User's My Site].
• To distribute documents to My Site of the proxy user, clear this check box and enter
the URL of the proxy user's My Site in [Website Address].
• If the [Deliver to Login User’s My Site] is selected and the StartPoint folder does not
exist for the logged-in user, an error message is displayed on the device's operation
panel and the user cannot access the folder. However, when the folder is set as the
delivery destination and the specified library exists, the Send to SharePoint
connector creates a destination folder using logged-in user credential.
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11. Appendix
Pre-selected Destination
Select this check box and specify the library and folder to distribute documents to the
pre-selected destination. When configuring workflows including this connector for one-
touch scan, you must enable the pre-selected destination setting.
When the [Pre-selected Destination] check box is selected, you must specify a library or
folder in [Library and Folder Path].
The system uses the selected content type if more than one field is registered, and it uses
the default content type and value if no field is registered.
Select the account type to be used for logging in to the destination Microsoft SharePoint Server or
Office 365 SharePoint Online. You cannot select this when [Deliver to Login User's My Site] is
specified.
• Proxy User
authentication.
• Login User
When [Connect to Office365] is selected and [Authentication Method] is set to [Use Alternate
Credentials of AD FS 2.0] or [Azure AD Connect] in [Select Server Type], you can select the
user attribute to be used for login from the [Domain] drop-down list.
User Name
Specify the user name to be used for logging in to the destination Microsoft SharePoint Server
or Office 365 SharePoint Online.
• If the server requires the domain information, enter the user name in the format of
"domain \username".
• When using MS cloud authentication, specify the user name in the format of
"user@domain".
Only when [Connect to Office365] is selected for the server type and [Use Alternate
Credentials of AD FS 2.0] or [Azure AD Connect] is selected for [Authentication], you can
specify [User Name] by selecting one of the following attributes:
• Login User Name
• User Email Address
• Custom Property 1 to 10
• When [Login User Name] is selected, [Domain] cannot be empty.

• When [User Email Address] is selected, [Domain] must be empty.
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You can also specify the user name manually in the "user@domain" format.
Password
Enter the password of the user who is logging in to the destination Microsoft SharePoint Server
or Office 365 SharePoint Online.
Domain
• Domain
If the associated authentication profile type is LDAP with Active Directory, the value in the
"Domain" field of the user authentication profile is used as the user attribute.
If the associated authentication profile type is LDAP without Active Directory, the value in
the concatenated domain component field of user DN is used as the user attribute.
If the associated authentication profile type is Kerberos, the value in the "Realm" field of
the user authentication profile is used as the user attribute.
• User : User DN
User DN is used as the standard user attribute.
• User : Custom Property 1 - 10
You can select the user attribute to be used from the custom properties of users.
• (Blank)
The value specified in [User Name] is used as the user attribute. In this case, the user
name should be specified in UPN format.
• When you select [Login User] for [Authentication Method], you cannot configure
the workflow for one-touch scan.
Select an authentication profile. The user must enter the password to use Send to SharePoint
on the operation screen of the device when an authentication profile is specified.
• Also when [Authentication Method] is set to [Login User], the user enters [User Name]
and [Password] to browse the folder, library information, and SPS field information using
the Management Console.
Test
Click [Test] to perform connection test to the Microsoft SharePoint Server or Office 365 SharePoint
Online using the entered URL, user name and password. When [HTTP Proxy Server] is configured
for Microsoft SharePoint Server and Test Connection, a connection test is performed using the
setting.
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11. Appendix
• When the [Enable SPS Site Selection] check box is selected

The system checks for read permission using the Web site address and authentication
information.
• When the [Enable SPS Site Selection] check box is not selected
The system checks for read permission using the Web site address, library and folder path,
and authentication information.
Access to Subfolder
Select the [Enable Subfolder Browsing] check box to allow the user to browse for a library or
folder and select it as the destination. When this check box is selected, be sure to specify a library
or folder in the start point.
• For subfolders, only "Document" type libraries are supported.

Create a Subfolder
automatically.
destination folder.
Folder Prefix (Name)
From the basic metadata elements of RICOH Streamline NX, specify a metadata element
to be used as the folder name.
• Manual Entry
Enter the folder name manually.
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File Naming Rules
Specify the name of the file to be saved in the destination folder.
From the basic metadata elements of RICOH Streamline NX, specify a metadata element to
be used as the file name.
• Manual Entry
Enter the file name manually.
• The following characters cannot be used in a file name. When used, the character is replaced
with "_".
• Prohibited characters: ~"#%&*:<>?/\{|}
• If the file name starts or ends with ".", it is replaced with "_".
• If there is another file with the same name, a suffix is added to the file name. The suffix is a
number from 1 to 99, and it is incremental to avoid duplicating file names. When the suffix
exceeds 99, an error occurs and delivery fails.
StartPoint Path - Field Settings
• Field Settings are necessary when connecting to SharePoint Online or to SharePoint server with
On-premises environment.
Add, Edit, Delete
Use these to add a new metadata assignment, edit an existing metadata assignment, or delete a
metadata assignment.
• Add
Adds a new metadata assignment. The [Add Field Settings] screen appears.
You can add only one content type to the table when [Pre-selected Destination] is selected in
[URL] on the [General Settings] tab.
• Edit
Changes the setting of the selected metadata assignment. The [Add Field Settings] screen
appears.
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11. Appendix
• Delete
Deletes all assigned metadata settings.
Field Settings List Table
Displays the list of field settings that are registered.
Allow User Modification
Select this check box to allow users to modify the document property presets on the operation
[Add Field Settings] Screen
• Field Settings cannot be preset when the destination is My Site (OneDrive) or SharePoint Online,
[Use Alternate Credentials of AD FS 2.0] or [Azure AD Connect] is selected for [Authentication] in
[Select Server Type], and [Login User] is selected for [Authentication Method] in the [General
Settings] tab.
Content Type
Select the content type. If the library is not configured, an error message is displayed.
MOSS Field
This displays the field items list of the Microsoft SharePoint Server/Office 365 SharePoint Online
library configured in "Library" on the General Settings tab in the format "Field Display Name [Field
Type]".
• Only the library field items that can be modified appear in the list.
• The document creation date, date element specified in the metadata of the workflow, and the
check boxes selected in the metadata of the workflow will be automatically converted to the
library fields of Microsoft SharePoint Server/Office 365 SharePoint Online when a document
is scanned.
• You can specify the following Field Types:
• Single line text, browse
Specify a text string.
• Numerical Value
Specify a text string that indicates a numeric value.
• Yes/No (check box)
Specify either of "TRUE" and "False" or "1" and "0".
• Currency
Specify a text string that indicates a numeric value such as a currency.
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• Multi-line text
Specify a text string of multiple lines.
• Selection item (radio button/drop-down menu)
Specify a text string for an item such as an option button or drop-down list.
• Date and time
Specify a text string in the format "MM/DD/YYYY hh:mm am/pm" such as date and
time.
"hh:mm" and "am/pm" can be omitted.
• Hyperlink, image
Specify a text string in the URL format.
Setting Value
Configure the metadata element of RICOH Streamline NX to be added or assigned to the library
field.
From the basic metadata elements of RICOH Streamline NX, select a metadata element to be
added or assigned to the library field.
• Manual Entry
Enter a metadata element manually. You can specify a tag defined in the metadata settings or
enter a text string as you require. You can also combine more than one metadata or enter any
text string.
Send to CMIS
General Features
Repository Type
Select the repository type from the following:
• Documentum
• FileNet
• Opentext
URL
Specify the path to the CMIS destination folder.
The information specified here is used to access the CMIS server for saving the scanned document.
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11. Appendix
• Proxy User
The system uses the information specified in [User Name] and [Password] for authentication.
• Login User
User Name
Enter the user name to be used when logging in to the destination CMIS server.
The number of characters and character types that can be entered for [User Name] and
Password
Enter the password to be used when logging in to the destination CMIS server.
The number of characters and character types that can be entered for [User Name] and
Load Repositories
Select this to obtain the repository information from the CMIS server, and update the
repository list.
Specify [URL], [User Name], and [Password] before loading the repository.
Repository
Preset Repository
Select this check box to send the scanned documents to the fixed repository. Specify the
destination repository when selecting the check box.
Repository
Specify the destination repository.
Initial Folder
Specify the path to the initial folder. The path specified here becomes the root folder to
be displayed on the operation screen of the device when the user is browsing for a
destination.
Specification example: test or test/subfolder_test
Destination Folder Path(s)
Specify the path to the destination folder. The path specified here becomes the default
folder to be displayed on the operation screen of the device when the user is browsing
for a destination.
To specify more than one path, separate each path by a comma (,).
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Test
Click [Test] to check whether or not the entered initial folder and destination folder path are correct.
If the path is invalid, the message "Object not found." is displayed.
Document Settings
Document Type Filter
Click [Load] to import the document types to be displayed in the metadata entry screen on the
operation screen of the device. Up to 14 properties can be displayed on the operation screen of
the device. Distribution fails if there are 15 or more properties.
Default Document Type
Select the default document type to be displayed on the operation screen of the device.
Document Property Presets
This displays the list of document property presets.
Add, Edit, Delete
Use these to add a new Document Property, edit an existing Document Property, and delete a
Document Property.
• Add
Adds a new metadata assignment. The [Add Property Settings] screen appears.
• Edit
Changes the setting of the selected metadata assignment. The [Edit Property Settings]
screen appears.
• Delete
Deletes all assigned metadata settings.
Allow User Modification
Select this check box to allow users to modify the document property presets on the operation
Add Property Settings (Edit)

Document Type
Select the document type to be used for the property from the document types obtained from the
CMIS server.
Property Name
Select the metadata property according to the selected document type.
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11. Appendix
Property Value
Use one of the following methods to specify the property value:
From the basic metadata elements in RICOH Streamline NX, specify a metadata element to
be used for the property value.
• Manual Entry
Enter a metadata element manually so that it is used as a property value. To specify more than
one metadata element, separate each element by a comma (,).
• Select the property and metadata element from the list that is displayed when selecting a
property that allows multiple choices in [Property Name].
Other Settings
Access to Subfolder
Create a Subfolder
automatically.
destination folder.
Folder Naming Rules
From the basic metadata elements in RICOH Streamline NX, specify a metadata element
to be used as the subfolder name.
• Manual Entry
Enter the subfolder name manually.
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A suffix is added to the subfolder name when another subfolder with the same name already
exists. A suffix is a number between 1 and 99 that increases by 1. When the suffix exceeds
99, an error occurs and delivery fails.
• "cmis:folder" is the only supported subfolder type.
• Use "/" as the path delimiter. Do not use "\".
• The following characters cannot be used for a folder name. When used, the character is
replaced with "_". However, "/" is recognized as a path delimiter and is not replaced with
"_".
• Prohibited characters: ~"#%&*:<>?/\|
• If the folder name starts or ends with "." or a space, it is replaced with "_".
• If periods (...) are used in succession, such as in "...", they are replaced with one period.
File Naming Rules
Specify the name of the file to be saved in the CMIS repository.
• Manual Entry
• The following characters cannot be used in a file name. When used, the character is replaced
with "_".
• Prohibited characters: ~"#%&*:<>?/\|
• If the file name starts or ends with ".", this is replaced with "_".
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11. Appendix

Add, Edit, Delete
• Add
• Edit
• Delete
Root Folder List

Display Name
Path
Enter the destination cabinet path of Send to DocumentMall. You can select either the cabinet or a
folder within the cabinet.
Example
• /Cabinet name/Folder name
• /Cabinet name
Account
Select the account to be used for logging in to DocumentMall.
• Proxy User
The system uses the login information specified in [User Name], [Password], and [Account] for
authentication.
• Login User
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The system uses the login information specified in [Account] for authentication.
Access to Subfolder
Create a Subfolder
automatically.
destination folder.
When selecting the [Enable Subfolder Delivery] check box, specify the following:
Folder Naming Rules
From the basic metadata elements in RICOH Streamline NX, specify a metadata element
to be used as the subfolder name.
• Manual Entry
Enter the subfolder name manually.
File Naming Rules
Specify the name of the file to be saved in the DocumentMall cabinet.
• Manual Entry
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11. Appendix
Document Type
Select the [Specify document type on delivery] check box to specify the document type to be
distributed to DocumentMall.
Add StartPoint Path - Assign Metadata Elements

Add, Edit, Delete
You can add a new metadata assignment setting, edit an existing metadata assignment setting, or
delete a metadata assignment setting.
• Add
Creates a new property bind setting. The Add Assigned Metadata Elements screen appears.
• Edit
Changes the setting of the selected property bind setting. The Add Assigned Metadata
Elements screen appears.
• Delete
Deletes all property bind settings.
Metadata elements assignment list
Displays the list of assigned metadata.
Select the check box of the assignment setting to be edited or deleted. Select the check box on the
title column to specify all assignment settings.
Add Assigned Metadata Elements - General Settings

Target
Enter the name of the corresponding DocumentMall property.
Source
Select the metadata element from the drop-down list, or enter the metadata element manually.
HTTP Proxy Server

IP Address
Port Number
760
Account
Password
Send to Exchange

Select Server
Select [Connect to on-premises Exchange] when using the system in an environment where
Exchange Server performs independently or Exchange Server performs with Office 365 Exchange
Online. Select [Connect to Office 365] when you are using the system in an environment where
Office 365 Exchange Online performs independently.
Enable Autodiscover
Select this checkbox to use [Autodiscover Email].
When this check box is not selected, specify the EWS Server endpoint.
HTTP/HTTPS
Specify the security method to be used when connecting to the EWS server.
Specify this setting only when [Select Server] is set to [Connect to on-premises Exchange].
• No Security
• HTTPS (HTTP over SSL)
EWS server.
You must register the certificate to be used on the system in advance. Otherwise, an error
occurs when an e-mail is sent. For details about registering a certificate, see page 415
"Enabling SSL".
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11. Appendix
EWS Server Name

Enter the IP address or hostname of the EWS server.
Use FQDN to specify the setting when using Kerberos authentication.
HTTP Port No.
Autodiscover Email
You can use this setting when using Exchange 2010 or later.
Client ID
To use Office 365 Exchange Online, register the application to Azure Active Directory first. Then,
copy and paste the registered "Application ID" in [Client ID].
Specify this setting only when [Select Server] is set to [Connect to Office 365].
• For details about registering the application to Azure Active Directory, see the manual
provided with Azure Active Directory.
• Enable the following permissions for Office 365 Exchange Online when registering it to Azure
Active Directory:
• Send e-mail as a user
• Read and write user e-mail
• Access mailboxes as the signed-in user via Exchange Web Services
Proxy User
The information specified in [Proxy User Name], [Proxy Password] is used for authentication.
Login User
• If RICOH Streamline NX has been installed with SSL/HTTPS, proxy server with basic
authentication is not supported.
• The number of characters and character types that can be entered for [Proxy User
Name] and [Proxy Password] varies depending on the specifications of the delivery
destination server.
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Select an authentication profile, and then enter the password on the operation screen of the
device to use Send to Exchange.
Test
Click this to check connections with the Exchange Server or Exchange Online using the
specified settings. Does not perform authentication tests using the entered user name and
password.
Send to Email Option Settings

• Attach All
• Do Not Attach
File Naming Rules
You can Use either of the following methods to specify the file name:
• On
• Off
• To use this setting, you must add at least one of the following connectors in front of the Send to
Exchange connector: Send to Folder connector, Send to FTP connector, Send connector.
Body
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11. Appendix
You can specify a different body text for each language selected from the drop-down list
You can also use the metadata elements in the scanned file except "resultURL" as the body text. For
details about metadata items, see page 359 "Metadata".
Send to Me
• On
Destinations list.
The system can retrieve the e-mail address of the logged-in user when LDAP/Kerberos
authentication is used as the workflow authentication method.
• Off
Enter the default domain name to be added to the e-mail address that is manually entered.
Example
User input: john
The default domain is not added if the logged-in user entered an e-mail address including a
domain name.

Option Settings
• Show Cc
• Show Bcc
• Show ReplyTo
The user can enter the ReplyTo e-mail address.
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Checks for the validity of the e-mail address when a scan data is sent or an e-mail address is
manually entered on the operation screen of the device.

Enable Address Search
Select this to allow the logged-in user to search for e-mail addresses in the address book of the
LDAP server.
LDAP/LDAPS
Select the security method to be used when connecting to the LDAP server.
• No Security
• LDAPS (LDAP over SSL)
LDAP server. You must register the certificate to be used on the system in advance. Otherwise,
an error occurs when the address book is retrieved.
• LDAPS (StartTLS)
LDAP server. The LDAP server to be used must support StartTLS. Otherwise, an error occurs
when the address book is retrieved.
LDAP(S) Server
Enter the IP address or hostname of the LDAP server.
Click [Test] to check the connection to the LDAP server that has been entered. Performs
authentication tests using the entered user name and password.
LDAP(S) Port No.
Select the type of account to be used for logging in to the LDAP server.
• Proxy User
The system uses the login information entered in [User Name] and [Password] is used for
authentication.
• Login User
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11. Appendix

To browse the address book using the Management Console when selecting [Login User],
LDAP Base DN
Specify the identifier (DN) of the node in the directory tree to be searched.
Setting example
cn=users, dc=ricoh, dc=co, dc=jp
Address Search Settings
Specify the search condition in the address book.
LDAP Search Condition
Specify the LDAP Search Condition when you only enter a space or enter no character at all,
the system searches the entire address book.
The default setting is as follows:
(&(objectclass=organizationalPerson)(cn=*^s*))
Replace "^s" with the search keyword.
The maximum number and range of characters, and input condition that can be specified in
LDAP Search Condition are as follows:
Maximum number of
Search condition Input condition
characters or input range
LDAP(S) Server 1,000 characters None
LDAP(S) Port No. 1–65535 Integer only
User Name 1,000 characters None
Password 1,000 characters None
LDAP Base DN 1,000 characters None
LDAP Search Condition 1,000 characters None
Display Name 1,000 characters None
Address Format 1,000 characters None
Example
• When using the wildcard character "*" to modify the search condition
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1. The following example matches the search condition when you specify
cn=*les*.
• charles smith
• lester frank
• Lorraine Lester
• Steven Morales
The system searches for all names that contain the search keyword ("les").
2. The following examples match the search condition when you specify cn=les*.
• lester frank
• Lester, lorraine
The system searches for all names that contain a string starting with the search
keyword ("les").
3. The following examples match the search condition when you specify cn=*les.
• Smith, charles
• steven morales
The system searches for all names that contain a string ending with the search
keyword ("les").
Display Name
Specify the LDAP attribute for the display name of each item to be displayed when searching
for an e-mail address. To specify more than one LDAP attribute, separate each attribute by a
comma (,).
The default is "cn" (common name).
Example
sn, givenName, mailaddress
Address Format
Specify the LDAP attribute to be used for displaying the e-mail addresses in the search results.
The default is "mail".
Send to RightFax
RightFax Server Settings

RightFax Server
Enter the IP address or hostname of the RightFax server.
Click [Ping] to check connections with the specified RightFax server.
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11. Appendix
User ID
Specify the user ID of the RightFax server account that has the administrator privilege.
• The number of characters and character types that can be entered for [User ID] varies
depending on the specifications of the delivery destination server.
Password
Enter the password of the RightFax server account as necessary.
• The number of characters and character types that can be entered for [Password] varies
depending on the specifications of the delivery destination server.
Select the type of account to be used for logging in to the RightFax server.
• Proxy User
The system uses the account entered in [User ID] to send fax or e-mail.
• Login User
• Add LDAP/Kerberos authentication or NT authentication to the authentication profile when

selecting [Login User].
Enforce Strict Security
You must integrate the login user to NT when this check box is selected. This cannot be configured
when [Proxy User] is selected in [Authentication Method].
Test Fax Number
Enter a valid fax number, and then click [Test]. You can view the authentication using the account
with the specified user name and password, and you can check whether or not the RightFax server
settings are correctly configured.
Phonebook Display and Search Settings

Search Fields
Enter the field to be searched. Use a comma (,) to specify more than one field.
Select a syntax from the drop-down list, and then insert the selected syntax into [Search Fields].
When you select [All Items], all items are inserted into [Search Fields].
If an invalid syntax is included, it will be replaced by a valid syntax when it is moved to another
item.
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Display Format
Enter the tokens in the order to be displayed on the operation screen of the device. The cardinality
such as 0 and 1 must match the order of the fields entered in [Display Fields].
Display Fields
Enter a valid RightFax phonebook field to be used for the display format of search results.
Select a syntax from the drop-down list, and then insert the selected syntax into [Display Fields].
If an invalid syntax is included, it will be replaced by a valid syntax when it is moved to another
item.
Preferential Order
Specify the priority of the fields to be used from fax1, fax2, email, voice1, and voice2.
An entry for which all the fields specified here are empty is omitted when a search is performed. If
even one field has a value, the entry is displayed in the search results.
When you are sending a scanned document, this priority is used as the priority order of the
destinations. The leading value of the field that is not empty is selected as the destination.
Disallow Phonebook Search
If you select this check box, [Search] becomes disabled and the user can no longer use the search
function.
Disallow Manual Entry
If you select this check box, [Manual Entry] becomes disabled and the user can no longer enter the
destination manually.
The user cannot use the phonebook entry function when [Manual Entry] is disabled.
Disallow Recent Destinations Selection
If you select this check box, [Recent Destinations] becomes disabled and the user can no longer
select a destination from the destination history.
[Recent Destinations] cannot be used while the load balance and fail over functions are enabled. In
such a case, select the [Disallow Recent Destinations Selection] check box. For details about the
load balance and fail over functions, see page 395 "Balancing the Workload among Servers".
Auto Load Private Phonebook
In the list of search results on the destination selection screen, select this check box to display the
private phonebook of the logged-in user.
Auto Load Public Phonebook
In the list of search results on the destination selection screen, select this check box to display the
public phonebook.
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11. Appendix
Require Manual Entry Confirmation

Select this check box to make sure to enter the destination when the user specifies the destination
by entering it manually. The destination is confirmed only when the destination entered for the
second time matches the one entered first.
• An error message is displayed because no method for specifying the destination is available
when all of the following conditions are fulfilled:
• All check boxes for [Disallow Phonebook Search], [Disallow Manual Entry], and
[Disallow Recent Destinations Selection] are selected
• Both check boxes of [Auto Load Private Phonebook] and [Auto Load Public Phonebook]
are not selected
• No destination is specified for the default setting on the Send to RightFax screen
• When the total number of destination to be automatically loaded exceeds the following
values, no entry is displayed in the list of search results:
• Management Console: 50 items
• Device Operation Screen: 100 items
ODBC and Group Search Settings

Use ODBC?
The system uses the ODBC information when this check box is selected.
RightFax Database Server
Specify the server name or IP address of the RightFax database.
RightFax Database User
Specify the SQL user ID that can access the SQL database. Configure this in advance to use ODBC
search.
RightFax Database Password
Specify the password of the SQL user who can access the SQL database. Configure this in
advance to use ODBC search.
RightFax Database Name
Enter the database name to save the RightFax phonebook.
Record Limit
Specify the upper limit of records to be returned from the SQL server to the device.
The device can obtain up to 1000 records.
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Group Display
Specify how to display the groups in the search result from the following: You must enable [Use
ODBC?] to use the group search function.
• Items Only
• Items First, then Groups
• Groups First, then Items
• Items and Groups Sorted Together
Prefix
Specify the prefix to be added to the group.
Suffix
Specify the suffix to be added to the group
Job Settings
Error Processing
Login User Does not Exist in RightFax
Specify how the system behaves when the logged-in user cannot be found in the RightFax
database.
• Use Proxy User Authentication
The system uses the information of the proxy user for authentication. This item is available
when [Enforce Strict Security] is enabled in [RightFax Server Settings].
• Enforce Delivery (see error on RightFax server)
The system sends the job forcibly that is created by the logged-in user, causing an error.
The administrator can check the error log information, and add the user to the database.
• Prohibit Scan
The user cannot create a Send to RightFax job.
Send to Gmail

Private Key File
Specify the private key file for accessing Google API.
Click [Browse] to select the private key file, and then click [Upload].
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11. Appendix
• Only JSON type key can be uploaded. Select JSON for the key type when creating the
private key. For details about creating and downloading the private key file, see G Suite
Administrator Help Center.
Specify the authentication method to be used when accessing the mailbox.
• Proxy User
The system uses the e-mail address specified in [Email Address]. Click [Test] to check the
connection to the specified e-mail address.
• Login User
The e-mail address of the logged-in user is used for authentication.
HTTP Proxy Server
IP Address
Port No.

Account
Password
Send to Gmail Option Settings

• Attach All
• Do Not Attach
File Naming Rules
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• From the drop-down list, select the metadata to use for the file name.
• On
• Off
• To use this setting, add at least one of the following connectors before the Send to Gmail
connector in the delivery flow: Send to Folder connector, Send to FTP connector, Send to
WebDAV connector, Send to SharePoint connector, and Send to Document Mall connector.
• For details about how to create the URL that points to the document save location when the
Save to Folder connector is used, see the StartPoint Path setting of the Send to Folder service.
Body
You can specify a different body text for each language selected from the drop-down list.
You can also use the metadata elements in the scanned file except "resultURL" can as the body text.
For details about metadata items, see page 359 "Metadata".
Send to Me
• On
Destinations list.
The system can retrieve the e-mail address of the logged-in user when:
• Active Directory authentication is used as the workflow authentication method;
• LDAP authentication is used as the workflow authentication method, and [Active
Directory] is selected as the LDAP server type in [Server Type];
• The email address of the user is registered with the User Profile in the RICOH Streamline
NX server.
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11. Appendix
• Off
Enter the default domain name to be automatically added to the e-mail address that is entered
manually.
Example
User input: john

• The default domain is not added if the logged-in user entered an e-mail address including a
domain name.
Option Settings
• Show Cc
• Show Bcc
The user can enter an e-mail address manually.
When entering an e-mail address manually on the operation screen of the device or sending
scan data, use the following rules to verify the format of the e-mail address:
• Do not use spaces, colons, or other prohibited characters
• Use only one @ symbol
• Do not use a period (.) at the end of the e-mail address
• Include the top level domain
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• Do not use non-alphanumeric characters in the top level domain

• Do not use a period (.) in the top level domain
• While the format of the e-mail address is verified, the domain and e-mail address are not
verified.
• An error message is displayed if the format of the e-mail address is invalid.

Enable Gmail Personal Contact Search
Specify whether or not to enable searching in the Gmail personal contact list when specifying
destinations on a device.
Enable G Suite Directory Search
Specify whether or not to enable searching in the G Suite Directory when specifying destinations
on a device.
G Suite Administrator Email Address
Register the G Suite administrator's e-mail address when selecting the [Enable G Suite Directory
Search] check box is selected.
Send to Google Drive Option Settings

Use G Suite Business
Select this check box when G Suite Business is used.
Private Key File
Specify the private key file for accessing Google API.
Click [Browse] to select the private key file, and then click [Upload].
• This setting is available only when [Use G Suite Business] is selected.

• Only JSON type keys can be uploaded. Select JSON for the key type when creating the
private key. For details about creating and downloading the private key file, see G Suite
Administrator Help Center.
Specify the authentication method to be used when accessing the repository.
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11. Appendix
• Proxy User
Email Address
• This field is enabled only when [Use G Suite Business] is selected.

Authorization URL
Displays the URL where the administrator can enter the e-mail address specified in the
[Email Address] field and obtain the authorization code for this account. The URL should
be copied and pasted to a browser as is without any change.
Authorization Code
Copy and paste the authorization code issued when accessing the URL displayed in
[Authorization URL], and then click [Authorize]. This is used to acquire an access token
for a personal Google account from the google drive servers. When the access token is
acquired successfully, [Authorize] is grayed out and [Modify] is enabled. To enter a new
authorization code, click [Modify].
• This field is available when [Use G Suite Business] is not selected.

• Login User
HTTP Proxy Server
IP Address
Port No.

Account
Password
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Other Settings
Access to Subfolder
Create a Subfolder
automatically.
destination folder.
• Manual Entry
File Naming Rules
Specify the name of the file to be saved in the repository.
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11. Appendix
• Manual Entry
Send to Dropbox
Send to Dropbox Option Settings

Authorization URL
The administrator accesses the URL displayed in [Authorization URL] using a web browser, log in
with a credential, and grant the connector access to a team whose users will use the connector.
Authorization Code
Enter the authorization code acquired by accessing the URL displayed in [Authorization URL]. Click
[Authorize] to validate the authorization code and generate a token. When authorization is
successful, [Authorization Code] and [Authorize] are disabled to prevent accidental change of an
authorization code. To change the code, click [Modify].
• Each authorization code can be used only once. It the Send to Dropbox connector is
expected to be used in multiple workflows, it is recommended that you configure it as a
shared connector.
Specify the authentication method to be used when accessing the repository.
• Proxy User
• Login User
• If RICOH Streamline NX has been installed with SSL/HTTPS, proxy server with basic
authentication is not supported.
HTTP Proxy Server
IP Address
778
Port No.

Account
Password
• If RICOH Streamline NX is installed with SSL/HTTPS, no proxy server with basic

authentication is supported.
Other Settings
Access to Subfolder
Create a Subfolder
automatically.
destination folder.
• Manual Entry
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11. Appendix

File Naming Rules
Specify the name of the file to be saved in the repository.
• Manual Entry
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Setting Items in the Process Connector Properties
Setting Items in the Process Connector

Properties
Configure the properties for each process connector.
Display Name
Specify the name to be displayed on the operation screen of the device for each process
connector.
Select a language from the drop-down list, and specify the display name for each language.
PDF Converter
General Features
PDF Type
Specify the PDF type.
• PDF
• PDF/A-1a
• PDF/A-1b
• When you select [PDF/A-1a] or [PDF/A-1b] for PDF type, the logged-in user can only create
an image PDF. The user cannot create a password-protected PDF.
• When you select [PDF/A-1a] or [PDF/A-1b] for the output format, all setting items on the
[PDF Converter] tab becomes unavailable (grayed out) on the operation screen of the device.
PDF Format
• Single page PDF
A PDF file is generated for each page.
• Multi-page PDF
A PDF file that comprises multiple pages is generated.
Compression
Specify whether or not to perform compression on the generated PDF.
When you select [On], specify the degree of compression in [Compression Rate].
When you select [Auto-judge], the system determines whether or not to perform compression
according to the file contents.
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11. Appendix
Compression Rate
Specify the degree of compression.
• High
• Middle
• Low
• You can specify the compression rate only when selecting [On] or [Auto-judge] in
[Compression].
PDF Conversion Mode
Specify the compression mode to apply on the PDF file.
• Accuracy Priority
• Balance
• Speed Priority
• This setting may not have any effect depending on the scanned document.
Deskew
Specify whether or not to apply the deskew function.
Select [On] to generate a PDF file on which the deskew function is applied.
The output image size may become larger than the original when white margins are added around
the deskewed image.
Image Converter
Image Converter List

Select the output format.
For a Workflow that Processes Jobs on the Server
• The file format specified on the [Scan Settings] tab
• TIFF (MH, single-page)
• TIFF (MR, single-page)
• TIFF (MMR, single-page)
• TIFF (uncompressed, single-page)
• TIFF (MH, multi-page)
• TIFF (MR, multi-page)
• TIFF (MMR, multi-page)
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• TIFF (uncompressed, multi-page)

• TIFF-F (MH, single-page)
• TIFF-F (MR, single-page)
• TIFF-F (MMR, single-page)
• TIFF-F (MH, multi-page)
• TIFF-F (MR, multi-page)
• TIFF-F (MMR, multi-page)
• DCX (single-page)
• DCX (multi-page)
• JPEG
• PNG
• GIF
For a Workflow that Processes Jobs on the Device
• The file format specified on the [Scan Settings] tab
• TIFF (multi-page)
• In a workflow that processes jobs on the device, a file is automatically generated for
every 100 pages when you create TIFF or PDF files from a document containing 100
pages or more.
• When the output format is set to a setting other than [File Format Selected on [Scan
Settings] Tab], selecting the output format on the operation screen of the device has no
effect. When the output format is preset, it is recommended to specify the Hide settings
for the [File Format] on the [Scan Settings] tab. For details about the Hide setting, see
page 305 "Customizing the Settings on the Operation Screen of the Device".
Archiver
Archive Format
Specify the archive format.
• zip
• tgz
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11. Appendix
OCR
Document Name Extraction

The file name is generated using the keyword on the first page of the scanned document.
Format Conversion
The system converts the file into the specified format.
• Rich Text Format (RTF)
• Excel (XLS)
• Excel (XLSX)
• Word (DOCX)
• Input files are combined into a single file when you are using the format conversion function.
• Files in the format that cannot be processed among the input files are skipped.
XML Transformer
XSL File Path

Click [Browse] to select the XSL file to be used for the XML transformer connector.
To apply the setting, click [Upload]. To download the XSL file, click [Download].
When you do not specify a XSL file, the original metadata (XML) is added to the document.
• Check that there is enough space available on the hard disk drive before downloading the
file. You may not be able to open the downloaded file if the space is insufficient.
• You must save the XSL file to be used using UTF-8 for the character code.
• The XSL file must conform to the following specifications. Otherwise, the delivery flow will fail.
• XSL Transformations (XSLT) version 1.0
• XML Path Language (XPath) version 1.0
• Upload a new XSL file to replace the existing XSL file.
• You cannot delete the XSL file from the process connector. To delete the file, delete the
process connector from the delivery flow, and then add a new XML Transformer.
• When you click [Upload], the fixed file name of <desk.xls> always appears in the XSL file
path display area instead of the name of the uploaded file.
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Conversion Result Save-in Location

Specify the location to add the information of the converted document.
Select [First Page] to append add the conversion result to the first section in the document.
Select [Last Page] to append add the conversion result to the last section in the document.
Conversion Result File Name
Enter the file name of the conversion result. Be sure to enter an extension at the end.
• If you leave this field blank, the current document name is used.
• When a document name is not specified, the time stamp (local time) is used as the document
name.
Timestamp format: "yyyymmddhhmmss”
(yyyy: year, mm: month, dd: day, hh: hours, mm: minutes, ss: seconds)
• If you enter a period (.) for the first character in the file name, the extension of the input data is
added behind the timestamp.
• When the last character of the file name is a period (.), it is automatically replaced by an
underscore (_).
• Do not use the following characters in the file name:\ : / * ? | ” < > If you enter any of those
characters, it is automatically replaced by an underscore (_).
• A file extension is not appended when an extension is not entered with the file name. Also, an
extension is not appended when the user does not enter a file name.
Select Character Encoding
The supported character codes are as follows:
• UTF-8
• Latin -1
• In the workflows that process jobs on the device, the setting becomes invalid even when JIS is
selected.
Metadata Converter
Replacement Table Name

Specify the replacement table to be used in the metadata converter.
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11. Appendix
The table determines the changes to be made to the metadata.

Select Action when Table Data does not Match
Specify how to process the delivery flow when the value of the target metadata does not match the
[Comparison Target String] setting in the replacement table.
• Continue flow using default values
The target metadata is replaced using the value of [Default Output] in the replacement table.
The delivery flow proceeds without pausing. The output value becomes blank when [Default
Output] is not specified. The process is recorded as being successful in the job log.
• Continue flow without performing replacement
The flow continues without replacing the metadata element that does not match the
replacement table.
• Skip subsequent flow, status Succeeded
All proceeding processes behind the delivery flow is skipped, and no error is recorded in the
system log. The process is recorded as being successful in the job log.
When a redirect exists in front of the table replacement connector in the delivery flow, the
process is normally performed in other flows behind the redirect.
• Stop subsequent flow, status Failed
The delivery flow fails.
The job is moved to the error queue and recorded as an error in the job log and system log.
Metadata Replacement
Regex
Enter a regular expression (regex) to be used to confirm and replace the metadata elements.
• Ignore upper/lower case characters
Select this option to ignore the difference in upper and lower case letters (such as "a" and
"A").
• Disregard Blank Space(s) and Symbol(s)
Select this option to disregard unnecessary blank spaces and symbols in a regex.
Metadata
Select the target metadata element from the drop-down list, or enter the item name (ID) manually.
Use this item to compare the target metadata element (such as the document name) with the value
of [Regex] and replace the value of the target metadata element.
To use a custom metadata element, enter the item name (ID) of the metadata element manually.
Action
Select the action to be performed in this process connector from the following:
786
• Use match reference function

The value of the specified metadata element is compared with the regular expression
specified in [Regex].
• Use text replacement function
The value of the specified metadata element is compared with the regular expression
specified in [Regex], and replace it by the value specified in [Text to Replace].
Output to
Select the [Specify Where to Output] option to specify the output location of the replacement result.
The functionality of the item is the same as Use Text Replacement Function, except for the target
metadata element being selectable from the drop-down list.
When specifying a custom metadata element for the target, enter the item name (ID) of the
metadata element manually.
Text to Replace
Enter the characters to replace the value of the target metadata.
• Select [Use text replacement function] in [Operation] to use this function.

Replacement Options
Select the [Replace all] option to replace all text strings that match the regex.
Clear the check box to replace only the first matching text string.
• Select [Use string replacement function] in [Operation] to use this function.
Barcode Separator/Index
Add, Edit/Delete
You can add a barcode information for recognition (add as new), or edit or delete the registered
barcode information.
• Add
Adds new barcode information. The barcode information settings screen is displayed.
• Edit
Modifies the selected barcode information. The barcode information settings screen is
displayed.
• Delete
Deletes all selected barcode information.
787
11. Appendix
Barcode Information Management Table

The list of registered barcode information is displayed.
To edit or delete the barcode information, select the check box of the barcode information in the list
that you want edit or delete.
Barcode Information Settings Screen

Use barcode to perform batch separation
Select this option to use the barcode as the symbol for job division.
• Perform batch separation when the barcode data match
Select this option to compare the barcode data with an arbitrary string, and if they match, use
the barcode as the symbol for job division. In [Barcode data], enter the string to compare with
the scanned barcode data.
• Do not include the barcode sheet in the separated document
Select this option to delete the sheet containing the barcode when using the barcode as the
symbol for job division.
Continue Recognition Even When 1st Page Has No Barcode
Select this option to specify barcodes on the second page or thereafter or in the second section or
thereafter as the target for recognition if there is no barcode on the first page or it cannot be
recognized.
Clear the check box to not recognize the barcodes on the second page or thereafter or in the
second section or thereafter if there is no barcode on the first page or it cannot be recognized.
Selection Method
Select the method for identifying the barcode uniquely for recognition.
• Do not Specify
The barcode for recognition is not uniquely identified.
• Barcode Number
Adds a number to all barcodes on the page according to the number designation rule. You
can use that number to identify the barcode for recognition. In [Position], enter a barcode
number from 1 to 99.
• Coordinates
Recognizes the barcode at the specified coordinates. Specify the coordinates in [Position].
With the upper left corner of the image at 0,0, specify the coordinates for the approximate
center of the barcode for recognition in positive numbers as X,Y. You can specify the
coordinates up to two decimal places. You can switch units between "mm" and "inch".
• Rectangular Area
788
Recognizes the barcode within a specified area. With the upper left corner of the image at
0,0, specify the coordinates for the upper left corner of the area for recognition in positive
numbers as X,Y in [Position]. Next, specify the width and height of the area for recognition in
[Width] and [Height]. You can specify the coordinates up to two decimal places. You can
switch units between "mm" and "inch".
• For details about the rules for specifying the barcode number, see page 295 "Specifying
barcode numbers".
• For details about the measurement method of the barcode coordinates, see page 296
"Measuring the barcode coordinates".
• For details about the measurement method of the barcode area coordinates, see page 297
"Measuring the barcode area coordinates".
Barcode Type
Specify the type of barcode.
• Do not specify
• Code39 Standard ASCII
• Code39 Extended ASCII
• Code 128 / GS1(EAN)-128
• EAN 8
• EAN 13
• Interleaved 2 of 5
• Codabar(NW7)
• Code 2 of 5
• Codabar(NW7)
• PDF417
• DataMatrix
• QR
Data Format
Specify the format of data stored in the barcode.
• Non-delimiter Type
Select this option when the data stored in the barcode is separated over multiple pages or
when not dividing the data stored in the barcode over multiple pages.
• Delimiter Type
789
11. Appendix
Select this option when the format of data stored in the barcode is divided by an arbitrary
delimiter character. The data obtained from the barcode is divided by the delimiter character
entered in [Delimiter Rule] and separated into multiple pages.
The characters that can be specified as delimiter characters are as follows:
[a-z] [A-Z] [0-9]
!"#$%&'()*+,-./:;<=>?@[]^_`{|}
• Digit Type
Select this option when the format of data stored in the barcode is divided by the number of
characters. The data obtained from the barcode is divided by the number of characters
entered in [Delimiter Rule] and separated into multiple pages.
Enter the number of digits separated by commas in the format "1,2,3,4". For example, when
the barcode data is "123xx789yyy" and you want to divide the data into individual pages
using the units "123", "xx", "789", and "yyy", specify "3,2,3,3". You can use an asterisk (*)
when entering the number of digits. The asterisk means "all strings thereafter".
Character Code
Specify the character code of the data stored in the barcode.
• ASCII
• Latin 1
• JIS
• Windows Shift_JIS
• UTF-8
• Be sure to select the character code used in the barcode.

Error Handling
Specify the method for handling errors that occur during processing with the barcode recognition
connector.
• Stop the job when barcode filter fails
Ends the job when a barcode cannot be detected or reading of the detected barcode data or
division of the data fails.
• Ignore error and continue the job
Continues the job without ending when a barcode cannot be detected or reading of the
detected barcode data or division of the data fails. Data read from a barcode, however,
cannot be added as metadata. A warning log is recorded in the log.
790
Tag Name
Specify a tag name when analyzing data read from a barcode and storing it as metadata. For the
tag name of custom metadata, the string specified in [Tag Name] is given the prefix "P0001" and
the suffix "_" (underscore) followed by a serial number between 1 and 99.
Example of metadata tag name
Metadata name added to the document when the string "DOC" is specified in [Tag Name]
• P0001_DOC_01
• P0001_DOC_02
• P0001_DOC_03...
• When a tag name is not specified, the string "bcData" (default value) is used.
• Do not use curly brackets ({ }) in the tag name.
• Do not use an existing tag name.
Zone OCR
Form
Select one of the registered forms.
Section (1–500)
Specify the section to perform OCR.
You can only specify one section. If the job contains more than one section, the system performs
OCR only on the first page.
• Use the Section Splitter plugin to divide a job containing multiple sections into multiple files per
section.
Error Processing
Specify how to process when an error occurs from [Stop Processing] or [Skip Errored Process].
• [Stop Processing]
The system stops processing when an error occurs.
• [Skip Errored Process]
The system ignores the error and continues processing.
If you select [Skip Errored Process] while selecting the [Judge as an error when the OCR result
is blank.] option on the Area Properties screen, the job is processed and an error log is added
to both the job log and system log.
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11. Appendix
PDF Stamper
Stamp Name
Select a stamp from the registered stamps.
Stamp Type
The type of the stamp selected in [Stamp Name] is displayed. This cannot be changed.
Details
The details of the stamp selected in [Stamp Name] are displayed. This cannot be changed.
792
Format of CSV Files
Format of CSV Files

CSV files are used for import/export of RICOH Streamline NX.
Devices, groups, address book, etc., can be exported to a CSV file, and the data from the CSV file can
be loaded after editing it.
• UTF-8 is used as the character code for CSV files. However, GB18030 is used as the character
code when the language is Chinese.
• When data includes commas (,) or double quotations ("), enclose the entire data with double
quotations.
Format of a Device Information CSV File
A device information CSV file is written out in the format indicated below:
The variables are indicated in bold letters.
Line
Contents
number
1 # Format Version: X.X.X.X
2 # Generated at: (Date/time of write-out)
3 # Function Name: Device List
4 # (Item name of the column)
5 "(Column name of the database)"
6 "(Value of the device that corresponds to the item name of the column)"
As "Item name of the column" in line four, the item name of the column displayed in the header of the
device list is written out row-by-row sequentially from the left-hand side.
In line six and subsequent lines, the values of all devices displayed in the device list at the time of export
are written out line-by-line.
• Do not change the information in lines one through four. This information is used for identification.
• You can import the following item name of the columns (Column name of the database) from CSV
file:
• Address (dev_address)
793
11. Appendix
• Serial Number (dev_serialnumber)

• Network: MAC Address (dev_mac_address)
• Vendor Name (dev_manufacturer)
• Delegation Server (dev_dmserver_id)
• Display Name (dev_displayname)
• Custom Properties 1–10 (dev_cust_prop 1–10)
• Date Installed (installation_date)
• Group (dev_real_group_name)
Format of a Device Group Information CSV File
A device group information CSV file is written out in the format indicated below:
Line
Contents
number
3 # Function Name: Device Groups
4 "(Row name)"
5 "(Value that corresponds to row name)"
The "Row name" and row number in line four, and their corresponding values of line five and
subsequent lines, are as follows:
Row names and their corresponding values

Row
Row name Value of line 5 and subsequent lines
number
1 category Category name
2 dev_group_name_lv_1 Child group name of category
3 dev_group_name_lv_2 Child group name of dev_group_name_lv_1
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Format of CSV Files
Row
number
• Do not change the information in lines one through three, as this information is used for
identification.
Typical description of a group information CSV file
# Format Version: X.X.X.X,,,,,,,

# Generated at: XXXX/XX/XX XX:XX:XX,,,,,,,
# Function Name: Device Groups,,,,,,,
"category","dev_group_name_lv_1","dev_group_name_lv_2","dev_group_name_lv_3",
"dev_group_name_lv_4","dev_group_name_lv_5","dev_group_name_lv_6"
"(Category name)","(Group name Lv 1)","(Group name Lv 2)","(Group name Lv 3)",
"(Group name Lv 4)","(Group name Lv 5)","(Group name Lv 6)",
Format of a Discovery Range CSV File
CSV files are divided into two types depending on the search method of discovery.
Network Search
A discovery range CSV file is written out in the format indicated below:
Line
Contents
number
3 # Function Name: Network Search Discovery Range
4 "(Row name)"
795
11. Appendix
Line
Contents
number
subsequent lines are as follows:

Row
Row name Value of line five and subsequent lines
number
Specify whether or not to import line data. The line to

1 0=Import/1=NOT Import
which "1" is entered is not imported.
Enter the discovery target hostname, IP address, or

2 IP Address (From)/Host Name start IP address of the discovery target IP address
range.
Enter the end IP address of the discovery target IP

3 IP Address To
address range.
4 Subnet Mask Enter the subnet mask.
Specify whether to include or exclude a specified

5 0=Include/1=Exclude
range in the network search.
identification.
Broadcast
A discovery range CSV file is written out in the format indicated below:
Line
Contents
number
3 # Function Name: Broadcast Discovery Range
796
Format of CSV Files
Line
Contents
number
4 "(Row name)"
subsequent lines are as follows:
Row
Row name Value of line five and subsequent lines
number
0=Import/1=NOT Specify whether or not to import line data. The line to which
1
Import "1" is entered is not imported.
2 Subnet Enter the subnet address. An IPv4 address can be used.
3 Subnet Mask Enter the subnet mask.
identification.
Format of an Address Book CSV File
An Address Book CSV file is written out in the format indicated below:
Line
Contents
number
1 # Format Version: 4.1.2.X
3 # Function Name: User Data Preference
4 # Template Name: (Template name of Address book)
5 # Description: (Contents set in [Description] of the template)
6 # Authentication Method (0=none or user code/1=others): (0 or 1)
797
11. Appendix
Line
Contents
number
7 "(Row name)"
In line six, specify "0" for user code authentication or no authentication, or specify "1" for another
authentication method.
The "Row name" in line seven, and their corresponding values of line eight and subsequent lines, are as
follows:
• The item in the parenthesis () under each item of the column names is the item name displayed on
the setting screen of a template.

Index in ACLs and Groups Enter a number to use as the entry number in CSV files. The item
specified by this number will be used in "Access Privilege to User",
"Access Privilege to Protected Files" or "Groups". Each entry
number in a CSV file must be unique.
Name Enter the name of the entry. This entry is required. Enter up to 20
(User Name) characters.
Set General Settings Specify whether or not to configure the device.

(Set) 0: Do not configure the device
1: Configure the device
Set Registration No. Specify whether or not to set the registration number.
(Specify Registration No.) 0: Do not set the registration number
1: Set the registration number
Registration No. Enter the registration number. Enter a unique number that does not
(Registration No.) match other registration numbers. Enter a value between 1 and
50,000. If the value is empty, a registration number is assigned
automatically on the device side.
Entry Type Select the type of entry from User (Account) or Group.
U: Account
G: Group
798
Format of CSV Files
Display Name Enter the user display name. Up to 16 characters can be entered.
(Key Display Name) If a display name is not specified, it will be specified automatically
using up to 16 characters.
Phonetic Name This item cannot be specified.

(Index)
Display Priority Specify the display priority. The priority does not apply if no value
(Display Priority) is specified. Enter a value between 1 and 10.
Set Title Settings Specify whether or not to specify an index.

(Set) 0: Do not configure the settings
1: Configure the settings
Title 1 Specify the index registered in Index Set 1.

(Title 1) 0: Do not register
1 to 10: "AB"-"XYZ"

1 to 10: "1"-"10"

1 to 10: "1"-"5"
Title Freq. Specify whether or not to register the entry in the commonly used
(Add to Freq.) index.
0: Do not register
1: Register
Set User Code Settings Specify whether or not to specify the user code.
User Code Specify the user code assigned to a user. The code must be
(User Code) unique. Up to 8 characters can be entered.
799
11. Appendix
Set Auth. Info Settings Specify whether or not to configure the login authentication
(Set) settings.
0: Do not configure the settings
Device Login User Name Enter the user name to log in to a device. Up to 32 characters can
(Login User Name) be entered.
The following characters cannot be used: colons, double
quotation marks, and spaces.
Device Login Password This item cannot be specified.

(Login Password)
Device Login Password Encoding This item cannot be specified.
SMTP Authentication Specify whether or not to configure the SMTP authentication

(SMTP Authentication) settings.
0: Do not specify
1: Use the login authentication information
2: Use other authentication information
SMTP Authentication Login User Enter the user name for SMTP authentication. Up to 191
Name characters can be entered.
(User Name) The following character cannot be used: space.
SMTP Authentication Login This item cannot be specified.

Password
(Password)
SMTP Authentication Password This item cannot be specified.

Encoding
Folder Authentication Specify whether or not to configure the folder authentication

(Folder Authentication) settings.
0: Do not specify
800
Format of CSV Files
Folder Authentication Login User Enter the user name for folder authentication. Up to 128
(User Name)
Folder Authentication Login This item cannot be specified.

Password
(Password)
Folder Authentication Password This item cannot be specified.

Encoding
LDAP Authentication Specify whether or not to configure the LDAP authentication

(LDAP Authentication) settings.
0: Do not specify
LDAP Authentication Login User Enter the user name for LDAP authentication. Up to 128
(User Name)
LDAP Authentication Login This item cannot be specified.

Password
(Password)
LDAP Authentication Password This item cannot be specified.

Encoding
Set Access Control Settings Specify whether or not to configure the usage restriction settings.
Can Use B/W Copy Specify the type of colors used in the Copy function.
(Copier) 0: Do not enable Black & White copy
1: Enable Black & White copy
The selection becomes valid only when it is specified in certain
combinations with other items. For details, see Note.
801
11. Appendix
Can Use Single Color Copy Specify the type of colors used in the Copy function.
(Copier) 0: Do not enable Black & White and Single Color copy
1: Enable Black & White and Single Color copy
Can Use Two Color Copy Specify the type of colors used in the Copy function.
(Copier) 0: Do not enable Black & White, Single Color, and Two Color
copy
1: Enable Black & White, Single Color, and Two Color copy
Can Use Full Color Copy Specify the type of colors used in the Copy function.
(Copier) 0: Do not enable Full Color copy
1: Enable Full Color copy
Can Use Auto Color Copy Specify the type of colors used in the Copy function.
(Copier) 0: Do not enable Auto Color copy
1: Enable Auto Color copy
Can Use B/W Print Specify the type of colors used in the Print function.
(Printer) 0: Do not enable Black & White printing
1: Enable Black & White printing
Can Use Color Print Specify the type of colors used in the Print function.
(Printer) 0: Do not enable Black & White and Color printing
1: Enable Black & White and Color printing
"Can Use Color Print" can be set to "1" only when "Can Use B/W
Print" is also set to "1".
802
Format of CSV Files
Can Use Scanner Specify the scanner usage restrictions.

(Scanner) 0: Restrict scanner usage
1: Do not restrict scanner usage
Can Use Fax Specify the fax usage restrictions.

(Fax) 0: Restrict fax usage
1: Do not restrict fax usage
Can Use Document Server Specify the Document Server usage restrictions.
(Document Server) 0: Restrict Document Box usage
1: Do not restrict Document Box usage
Maximum of Print Usage Limit Enter the maximum value of print usage. Enter a value between 0
(Limit Value for Print Volume Use and 999,999.
Limitation) If you do not need to set the print usage limit, leave the item blank.
Set Email/Fax Settings Specify whether or not to configure the fax and e-mail settings.
Fax Destination Enter the fax number or IP fax address. Up to 128 characters can
(Fax Destination) be entered.
To combine the sub address with UUI, enter the address in the
order of UUI-sub address. Enter "^" between the IP fax address
and address extension.
Fax Line Type Select the type of phone line to use from the following:
(Select line type.) g3, ext (G3 internal line), g4, g4 (G4 internal line), ig3, ig3_ext
(I-G3 internal line), g3_auto (G3 unused line), ext_auto (G3
unused line, internal line), g3_1, g3_1_ext (G3-1 internal line),
g3_2, g3_2_ext (G3-2 internal line), g3_3, g3_3ext (G3-3
internal line, h323, sip)
International Fax Transmission Specify whether or not to enable the international transmission
Mode mode.
(International Transmission 0: Disable
Mode) 1: Enable
803
11. Appendix
E-mail Address Enter the e-mail address. Up to 128 characters can be entered.
(Address) Usable characters include alphanumeric characters and the
following symbols:
!, #, $, %, &, ', *, +, -, /, =, ?, ^, _, `, {, |, }, ~, ., @
Ifax Address Enter the destination e-mail address for Internet fax. Up to 128
(Address) characters can be entered.
Usable characters include alphanumeric characters and the
following symbols:
!, #, $, %, &, ', *, +, -, /, =, ?, ^, _, `, {, |, }, ~, ., @
Ifax Enable Specify whether to use the e-mail address as the Internet fax
(Use This Email Address for Email destination only, or as both the e-mail and Internet fax
and Internet Fax) destinations.
0: E-mail and Internet fax
1: Internet fax only
Direct SMTP Specify whether or not to send e-mail via an SMTP server (not
(Use This Email Address for using the SMTP Direct function).
Internet Fax) 0: Send via SMTP server
1: Do not send via SMTP server
Ifax Direct SMTP Specify whether or not to send Internet faxes via an SMTP server
(Internet Fax - via SMTP Server) (not using the SMTP Direct function).
0: Send via SMTP server
1: Do not send via SMTP server
804
Format of CSV Files
Fax Header Enter the sender name to be printed.

(Fax Header) 0: Do not Set
1: 1 Name
2: 2 Name
3: 3 Name
4: 4 Name
5: 5 Name
6: 6 Name
7: 7 Name
8: 8 Name
9 : 9 Name
10 : 10Name
Label Insertion 1st Line Specify whether or not to use merge print.
(Selection) 0: Do not use merge print
(Label Insertion) 1: Use merge print
Label Insertion 2nd Line (String) Specify the string to print on the second line when using merge
(Label Insertion 2nd Line (String)) print. Up to 28 characters can be entered.
Label Insertion 3rd Line Specify the string to print on the third line when using merge print.
(Standard Message) 0: Do not print
(Label Insertion 3rd Line 1 to 4: Print the corresponding pre-registered text
(Standard Message))
Set Folder Settings Specify whether or not to configure folders.

Folder Protocol Select the Protocol to use.

(Protocol) 0: SMB
1: FTP
2: NCP-Bindery
3: NCP-NDS
805
11. Appendix
Folder Port No. Enter the port number to use in FTP. Enter a value between 1 and
(Port Number) 65,535.
Folder Server Name Enter the server name to use in FTP. Up to 128 characters can be
(Server Address) entered.
Folder Path Enter the path name. Up to 256 characters can be entered.
(Path)
Folder Japanese Character This item cannot be specified.

Encoding
(Japanese Character Code Set)
Set Protection Settings Specify whether or not to configure the authentication protection
settings.
Is Setting Destination Protection Specify whether or not to use the entry as a destination.
(Register as Destination) 0: Do not use the entry as a destination
1: Use the entry as a destination
Is Protecting Destination Folder Specify whether or not to protect the folder destination.
(Protect Dest.) 0: Do not protect
1: Protect
Is Setting Sender Protection Specify whether or not to use the entry as the sender.
(Register as Sender) 0: Do not use the entry as the sender
1: Use the entry as the sender
Is Protecting Sender Specify whether or not to protect the sender.

(Protect Sender) 0: Do not protect
1: Protect
Sender Protection Password This item cannot be specified.

(Protection Code)
Sender Protection Password This item cannot be specified.

Encoding
806
Format of CSV Files
Access Privilege to User Specify the access privilege of the folder destinations.
(Access Control List for Specify the privilege by entering the "Index in ACLs and Groups"
Destination Protection Settings) number and one of the following letters:
R: Viewing allowed
W: Editing allowed
D: Editing/deleting allowed
X: Full control
To specify multiple groups, separate each group using a comma.
For example, to set the access privilege of entries whose "Index in
ACLs and Groups" is "10" to "viewing only", and entries whose
index number is "20" to "full control", enter "10R,20X". When "0"
is specified, all entries are subject to change.
Access Privilege to Protected File Specify the protection privilege of documents stored in the
(Access Control List for Document Server. The same setting as Access Privilege to User
Document Protection Settings) applies.
Set Group List Settings Specify whether or not to specify the groups to which users will be
(Set) assigned.
Groups Enter the "Index in ACLs and Groups" number to specify the group
to which the user is assigned. To specify multiple groups, separate
each group using a comma.
Set Counter Reset Settings Specify whether or not to configure the counter reset settings.
Enable Plot Counter Reset Specify whether or not to reset the print counter in the copier,
(Print (Copier, Fax Print, Printer)) printer, and fax functions.
0: Do not reset the counter
1: Reset the counter
Enable Fax Counter Reset Specify whether or not to reset the fax usage counter.
(Fax Transmission) 0: Do not reset the counter
807
11. Appendix
Enable Scanner Counter Reset Specify whether or not to reset the scanner usage counter.
(Scanner) 0: Do not reset the counter
Enable User Volume Counter Specify whether or not to reset the print usage counter.
Reset 0: Do not reset the counter
(Volume Used) 1: Reset the counter
identification.
• The values of "Can Use B/W Copy", "Can Use Single Color Copy", "Can Use Two Color Copy",
"Can Use Full Color Copy", and "Can Use Auto Color Copy" must be specified in one of the
following combinations:
• [0,0,0,0,0], [1,0,0,0,0], [1,1,0,0,0], [1,1,1,0,0], [1,1,1,1,0], [1,1,1,1,1]
• For the CSV format of the Address Management Tool and User Management Tool, which are used
by SmartDeviceMonitor for Admin/Ridoc IO Analyzer, see the instruction manual for
SmartDeviceMonitor for Admin/Ridoc IO Analyzer.
Format of a Device Log CSV File
The following field names and their corresponding values are exported to the device log CSV file. A
description of each field name is as follows:
Job Log
A job log CSV file is written out in the format indicated below:
Line
Contents
number
1 #Job Log
2 #Format Version X.X.X.X
3 GMT"(time zone)"
808
Format of CSV Files
In the fourth line and thereafter, a value that is specific to the device is exported for each line.
general
Field name Explanation
general#logVersion log version number
general#logSourceId device serial number
general#logSourceId_sId device alias ID
general#logId log ID
general#logLinkId job ID
general#sourcePropNum total number of source properties
general#destinationPropNum total number of destination properties
general#accessPropNum total number of access properties
general#finishState status/results
general#occurrenceDate time of occurrence
general#entryDate start time (log information registered without being

processed)
general#entryDate_c start time (corrected by service)
general#entryValidTimeFlag reliability of corresponding start time information
general#finishDate end time (log information registered without being

processed)
general#finishDate_c end time (corrected by service)
general#finishValidTimeFlag reliability of corresponding end time information
general#originalType detailed job type
general#clientName user code/user name (type + value)
general#clientNameType user code/user name type
general#clientNameBody value of user code/user name
general#clientName_sId alias ID of the value of user code/user name
general#displayName user display name
809
11. Appendix
general#operation performed from
general#hostAddress address of request issuer
general#hostAddressType address type of request issuer
general#hostAddressBody address value of request issuer
general#reportId log ID of the status notification issuer
general#entryId entry ID
general#joblogNumber job log number
general#bindId bind ID
general#jobRsvId reservation number
general#specialMention completion status
general#sdkApliInfo Device Application information
general#billingCode Classification Code (code for billing according to usage)
general#machineCooperationLogId remote information: machine ID information
general#machineCooperationNum remote information: log ID
general#registDate registered time in RICOH Streamline NX log
source_scan
source_scan#parentLogId parent log ID
source_scan#parentLinkId parent link ID
source_scan#subLogId sublog ID
source_scan#subJobType subjob type
source_scan#scanSubState status/results
source_scan#scanStartTime start time (log information registered without being

processed)
source_scan#scanStartTime_c start time (corrected by service)
810
Format of CSV Files
source_scan#scanStartValidTimeFlag reliability of corresponding start time information
source_scan#scanEndTime end time (log information registered without being

processed)
source_scan#scanEndTime_c end time (corrected by service)
source_scan#scanEndValidTimeFlag reliability of corresponding end time information
source_scan#scanOriginalSidePages original pages
source_scan#scanColorMode color mode
source_scan#scanOriginalKind type of original
source_scan#scanResolutionV scan resolution(main scan)
source_scan#scanResolutionH scan resolution (secondary scan)
source_scan#scanOriginalSizeName original size name
source_scan#scanOriginalSizeV original size (main scan)
source_scan#scanOriginalSizeH original size (secondary scan)
source_scan#scanSubStatusDetail reason of abnormal termination
source_scan#scanSettingPoster poster
source_memory
source_memory#parentLogId parent log ID
source_memory#parentLinkId parent link ID
source_memory#subLogId sublog ID
source_memory#subJobType subjob type
source_memory#srcMemSubState status/results
source_memory#srcMemStorePages stored pages
source_memory#srcMemDocumentName stored file name
source_memory#srcMemDocumentId stored file ID
811
11. Appendix
source_memory#srcMemDevice stored device
source_memory#srcMemPdlName PDL name
source_memory#srcMemCreatePages created pages
source_memory#srcMemIntensive layout
source_memory#srcMemBindBook book/poster
source_memory#srcMemMagnification enlarge/reduce
source_memory#srcMemPoster poster
source_memory#srcMemStamp stamp
source_memory#srcMemUserId user ID
source_memory#srcMemCreateDate create date
source_memory#srcMemCreateTime create time
source_memory#srcMemTrackId track ID
source_memory#srcMemPdlDocumentName print document name
source_memory#srcMemPcLoginName login name
source_memory#srcMemPcLoginName_sId alias ID of the login name
source_memory#srcMemPcName computer name
source_memory#srcMemPcName_sId alias ID of the computer name
source_memory#srcMemPcLoginComp_sId alias ID of the login name and computer name
source_memory#srcMemPcPortName port name
source_memory#srcMemPcPrinterName printer name
source_memory#srcMemClientUserName client user name
source_memory#srcMemJobDocumentName document name
source_memory#srcMemJobPassword password presence
source_memory#srcMemColorMode color mode
source_memory#srcMemTonerSaveMode toner saving
812
Format of CSV Files
source_memory#srcMemFolderName source folder name
source_memory#srcMemFolderNo folder number of stored files
source_memory#srcMemSubStatusDetail reason of abnormal termination
source_network
source_network#parentLogId parent log ID
source_network#parentLinkId parent link ID
source_network#subLogId sublog ID
source_network#subJobType subjob type
source_network#srcNetSubState status/results
source_network#srcNetStartTime start time (log information registered without

being processed)
source_network#srcNetStartTime_c start time (corrected by service)
source_network#srcNetStartValidTimeFlag reliability of corresponding start time information
source_network#srcNetEndTime end time (log information registered without being

processed)
source_network#srcNetEndTime_c end time (corrected by service)
source_network#srcNetEndValidTimeFlag reliability of the corresponding end time

information
source_network#srcNetReceiveName sender name
source_network#srcNetReceiveKind type of line (reception)
source_network#srcNetReceiveMode reception mode
source_network#srcNetReceivePages received pages
source_network#srcNetFileNo file number of fax
source_network#srcNetSourceAddress destination (IP address/fax number)
source_network#srcNetSubStatusDetail reason of abnormal termination
813
11. Appendix
source_pdl
source_pdl#parentLogId parent log ID
source_pdl#parentLinkId parent link ID
source_pdl#subLogId sublog ID
source_pdl#subJobType subjob type
source_pdl#pdlSubState status/results
source_pdl#pdlStartTime start time (log information registered without

being processed)
source_pdl#pdlStartTime_c start time (corrected by service)
source_pdl#pdlStartValidTimeFlag reliability of corresponding start time information
source_pdl#pdlEndTime end time (log information registered without

being processed)
source_pdl#pdlEndTime_c end time (corrected by service)
source_pdl#pdlEndValidTimeFlag reliability of corresponding end time information
source_pdl#pdlName PDL name
source_pdl#pdlCreatePages created pages
source_pdl#pdlIntensive combine
source_pdl#pdlBindBook book/poster
source_pdl#pdlMagnification enlarge/reduce
source_pdl#pdlPoster poster
source_pdl#pdlStamp stamp
source_pdl#pdlUserId user ID
source_pdl#pdlCreateDate create date
source_pdl#pdlCreateTime create time
source_pdl#pdlTrackId track ID
source_pdl#pdlDocumentName print document name
814
Format of CSV Files
source_pdl#pdlPcLoginName login name
source_pdl#pdlPcLoginName_sId alias ID of the login name
source_pdl#pdlPcName computer name
source_pdl#pdlPcName_sId alias ID of the computer name
source_pdl#pdlPcLoginComp_sId alias ID of the login name and computer name
source_pdl#pdlPcPortName port name
source_pdl#pdlPcPrinterName printer icon name
source_pdl#pdlClientUserName client user name
source_pdl#pdlJobDocumentName document name
source_pdl#pdlJobPassword password presence
source_pdl#pdlColorMode color mode
source_pdl#pdlTonerSaveMode toner saving
source_pdl#pdlSubStatusDetail reason of abnormal termination
source_inner
source_inner#parentLogId parent log ID
source_inner#parentLinkId parent link ID
source_inner#subLogId sublog ID
source_inner#subJobType subjob type
source_inner#innSubState status/results
source_inner#innReportIndicate report type: originated from
source_inner#innReportAuto auto output
source_inner#innSubStatusDetail reason of abnormal termination
815
11. Appendix
destination_memory
destination_memory#parentLogId parent log ID
destination_memory#parentLinkId parent link ID
destination_memory#subLogId sublog ID
destination_memory#subJobType subjob type
destination_memory#desMemSubState status/results
destination_memory#desMemStartTime start time (log information registered

without being processed)
destination_memory#desMemStartTime_c start time (corrected by service)
destination_memory#desMemStartValidTimeFlag reliability of corresponding start time

information
destination_memory#desMemEndTime end time (log information registered

without being processed)
destination_memory#desMemEndTime_c end time (corrected by service)
destination_memory#desMemEndValidTimeFlag reliability of corresponding end time

information
destination_memory#desMemStorePages stored pages
destination_memory#desMemDocumentName file name
destination_memory#desMemDocumentId file ID
destination_memory#desMemDevice stored device
destination_memory#desMemFolderName source folder name
destination_memory#desMemFolderNo folder number of stored files
destination_memory#desMemSubStatusDetail reason of abnormal termination
destination_network
destination_network#parentLogId parent log ID
816
Format of CSV Files
destination_network#parentLinkId parent link ID
destination_network#subLogId sublog ID
destination_network#subJobType subjob type
destination_network#desNetSubState status/results
destination_network#desNetStartTime start time (log information registered without

being processed)
destination_network#desNetStartTime_c start time (corrected by service)
destination_network#desNetStartValidTimeFlag reliability of corresponding start time

information
destination_network#desNetEndTime end time (log information registered without

being processed)
destination_network#desNetEndTime_c end time (corrected by service)
destination_network#desNetEndValidTimeFlag reliability of corresponding end time

information
destination_network#desNetAddressName destination name
destination_network#desNetAddress destination (number/address)
destination_network#desNetSendKind transmission (line) type
destination_network#desNetSendOwner sender
destination_network#desNetSendMode transmission mode
destination_network#desNetSendPages transmitted sheets
destination_network#desNetFileNo file number of fax
destination_network#desNetSubStatusDetail reason of abnormal termination
destination_plot
destination_plot#parentLogId parent log ID
destination_plot#parentLinkId parent link ID
817
11. Appendix
destination_plot#subLogId sublog ID
destination_plot#subJobType subjob type
destination_plot#plotSubState status/results
destination_plot#plotStartTime start time (log information registered without being

processed)
destination_plot#plotStartTime_c start time (corrected by service)
destination_plot#plotStartValidTimeFlag reliability of corresponding start time information
destination_plot#plotEndTime end time (log information registered without being

processed)
destination_plot#plotEndTime_c end time (corrected by service)
destination_plot#plotEndValidTimeFlag reliability of corresponding end time information
destination_plot#plotPrintPages print pages
destination_plot#plotCopies copies
destination_plot#plotStaple stapling position
destination_plot#plotPunch punching position
destination_plot#plotOutMode designation of print side
destination_plot#plotColorMode color mode
destination_plot#plotPaperKind paper type
destination_plot#plotPaperSize paper size
destination_plot#plotConnect connect
destination_plot#plotPrintCountPlotKind plotter type
destination_plot#plotPrintCountBKa print count info-B&W large sizes
destination_plot#plotPrintCountBKb print count info-B&W small sizes
destination_plot#plotPrintCount1Ca print count info-single color large sizes
destination_plot#plotPrintCount1Cb print count info-single color small sizes
818
Format of CSV Files
destination_plot#plotPrintCount2Ca print count infotwo-color large sizes
destination_plot#plotPrintCount2Cb print count infotwo-color small sizes
destination_plot#plotPrintCountFCa print count infofull color large sizes
destination_plot#plotPrintCountFCb print count infofullcolor small sizes
destination_plot#plotPrint-CountYMC print count infocolor (YMC) development
destination_plot#plotPrintCountBK print count infoblack development
destination_plot#plotBindbook booklet
destination_plot#plotCoverSheet cover/slip sheet
destination_plot#plotStapleMode staple
destination_plot#plotIntensive layout
destination_plot#plotMagnification enlarge/reduce
destination_plot#plotPoster poster
destination_plot#plotStamp stamp
destination_plot#plotSubStatusDetail reason of abnormal termination
Eco Log
An eco log CSV file is written out in the format indicated below:
Line
Contents
number
1 #Eco Log
In line four and subsequent lines, the values that are specific to the device are written out line-by-line.
general#deviceAddress IP address of the device
819
11. Appendix
general#serialNumber serial number of the device
general#dateTime device time/date log
log type such as the power status

ecology_ecology#logType change, paper consumption, power
usage, and job type
ecology_ecology#powerMode energy saver mode of the device
ecology_ecology#jobType job type
ecology_ecology#jobInterval job interval
ecology_ecology#jobProcessingTime job processing time
ecology_ecology#paperConsumptionLarge number of pages larger than A4/Letter
ecology_ecology#paperConsumptionSmall number of pages smaller than A4/Letter
number of duplex printed pages larger

ecology_ecology#paperConsumptionDuplexLarge
than A4/Letter
number of duplex printed pages smaller

ecology_ecology#paperConsumptionDuplexSmall
than A4/Letter
ecology_ecology#powerConsumptionStandy controller standby status
ecology_ecology#powerConsumptionSTR standby status
ecology_ecology#powerConsumptionMachineOff power off status
ecology_ecology#powerConsumptionScanPrint scanner or printer function
Access Log
An access log CSV file is written out in the format indicated below:
Line
Contents
number
1 #Access Log
820
Format of CSV Files
In line four and subsequent lines, the values that are specific to the device are written out line-by-line.
Device Serial No. serial number of the device
Start Date/Time start time
End Date/Time end time
Log Type job type
Result result
Operation Method operation
Status status
User Entry ID entry ID
User Code/User Name user code/user name (type+value)
Log ID log ID
Access Log Type type of the subordinate job
Authentication Server Name name of the authentication server
No. of Authentication Server Switches switch number of the authentication server
Logout Mode logout status
Login Method authentication method
Login User Type login type
Target User Entry ID entry ID of the lock target user
Target User Code/User Name user name of the lock target user
Registration No. registration number of the target user
Address Book Operation Mode operation mode of the address book
Address Book Change Item modified item the address book
Client Address requesting source of the authentication information
Lockout/Release operation mode
Lockout/Release Method operation mode (automatic or manual)
821
11. Appendix
Lockout Administrators administrator who lifted the lockout
Clear Counters cleared counter
Export Range target to be exported
File to Import name of the imported file
Stored File ID document ID
Stored File Name document name
File Location location of the deleted file
Collect Job Logs log related setting: job log function
Collect Access Logs log related setting: access log function
Collect Eco-friendly Logs log related setting: ecology log
Transfer Logs log related setting: log transfer
Encrypt Logs log related setting: device log encryption
Log Type log type setting: log type
Log Collect Level log type setting: log collection level
Encryption/Cleartext whether the communication log was encrypted or not
Machine Port No. port number of the device
Protocol protocol (TCP or UDP)
IP Address IP address of the communication destination
Port No. port number of the communication destination
MAC Address MAC address of the communication destination
Primary Communication Protocol primary protocol name
Secondary Communication Protocol secondary protocol name
Encryption Protocol encryption protocol name
Communication Direction communication destination
Communication Start Log ID log ID
822
Format of CSV Files
Communication Start/End communication start/end time identifier
Network Attack Status network attack status
Network Attack Type network attack type
Network Attack Type Details network attack type (details)
Network Attack Route network attack route
Login User Name used for Network name of the user who was used in the network attack
Attack
Add/Update/Delete Firmware firmware update mode
Module Name module name
Parts Number parts number
Version updated version
Machine Data Encryption Key type of machine data encryption operation

Operation
Machine Data Encryption Key Type type of machine data encryption key
Validity Error File Name name of the file in which an error has been detected
Configuration Category configuration information (setting category)
Configuration name configuration information (setting)
Configuration value configuration information (setting value)
Destination Sever Name server name
Hdd Init Partition No. HDD partition number
Access Result access result
Format of a Local User CSV File
A local user information CSV file is written out in the format indicated below:
823
11. Appendix
Line
Contents
number
3 # Function Name: Users
4 # (Item name of the column)
5 "(Column name of the database)"
6 "(Value of the device that corresponds to the item name of the column)"
The "Item name of the column", "Column name of the database ", and their row number, are as follows.
Item name of the column and Column name of the database

Row
Item name of the column Column name of the database
number
1 User Name slnxuser_name
2 Authentication Profile auth_name
3 Display Name slnxuser_displayname
4 Email slnxuser_email
5 User Home Folder slnxuser_homefolder
6 Department slnxdep_name
7 Default Cost Center slnxuser_defaultcc
8 Permission slnxperm_name
9 LDAP Synchronization slnxuser_synflag
10 Enforce Color Page Limit slnxuser_enforce_colorbalance
11 Enforce Account Limit slnxuser_enforce_balance
12 Default Color Page Limit slnxuser_colorquota
13 Color Page Balance slnxuser_colorbalance
14 Default Account Limit slnxuser_quota
824
Format of CSV Files
Row
Item name of the column Column name of the database
number
15 Account Balance slnxuser_balance
identification.
825
11. Appendix
Using Device Log Export Tool

The Device Log Export tool allows an Administrator to export a job log to a CSV format file in a
specified folder. The command line tool must be run on the Delegation Server that manages the device
from which you want to export the log. In cases where you have more than one Delegation Server, you
can install the Device Log Export tool on each Delegation Server.
These instructions explain how to export a job log from the Command prompt.
1. Open a command prompt and navigate to the installation path of RICOH Streamline NX
(by default the path where the tool is located is c:\Program Files\Ricoh\ RICOH
Streamline NX \tools\DeviceLogExportingTool, but the full path may be different in your
installation).
2. Optionally, configure the following parameters in the file ‘\DeviceLogExportingTool
\config.properties’ prior to running the .bat file in the step below.
These options allow you to specify the output settings that will be applied when a job log is
exported.
Parameter Default Value Description
output.folder "" • Folder path for output of the job log.

• Specify the folder path for outputting the job
log.
• If this parameter is empty, it outputs to the
directory that stored the .bat file.
output.filename "" • File name for output of the job log.

• Specify the file name for output the job log. If
you do not set this parameter, it saves as the
following name: deviceJobLog-[start date]
[end date].csv
• If the specified file already exists, the new file
will overwrite the existing file.
output.encode UTF-8 File encoding for the output job log.

• Options are either UTF-8 or Shiftjis:
• UTF-8: Output the encoding of the csv
file is UTF-8.
• Shiftjis: Output the encoding of the csv
file encode is Shift-JIS.
826
devicelog.timetype GMT Specify the time zone as either GMT or LocalTime:

• GMT: Output the date as GMT (Greenwich
mean time). The date format is YYYY-MM-
DDThh:mm:ssZ when "GMT" is selected.
• LocalTime: Output the date as Local time of
the server. The date format is YYYY-MM-
DDThh:mm:ss as local time of the server when
"LocalTime" is selected.
• Time conversion information (i.e. GMT+540)
is recorded in the third line of the
exported .csv file.
devicelog.isRegistDate true Target the registDate of the output job log:

• false: To determine the scope of output in the
occurrence date (occurrenceDate) of Device
Log.
• true: To determine the scope of output in the
registration date (registDate) of Device Log.
3. Optionally, configure the following parameters in the file ‘\DeviceLogExportingTool

\result.properties’ prior to running the .bat file in the step below.
When the application runs for the first time, it records the date of execution to ‘result.properties’.
The next time you run the application, it will use the last recorded date of execution to output the
job log for the period between the last recorded executed date and the date prior to the current
date (yesterday).
If the devicelog.lastExecutedDate parameter is empty (as it will be the first time you run the
application), the job log will contain data from the oldest possible information available to the date
prior to the current date (yesterday).
devicelog.lastExecuted "" • Last executed date is updated each time you

Date run the application.
• You can edit this parameter manually as
needed.
4. Run the command ‘DeviceLogExportingTool.bat’.
827
11. Appendix
• To schedule this task using Windows Scheduler, refer to the technical information provided by
Microsoft at https://technet.microsoft.com/library/Cc748993.aspx.
• The job log will be export as per the settings in the config. Properties file. The devicelog.timetype
and devicelog.isRegistDate parameters determine the output in the following columns:
general#registDate source_pdl#pdlStartTime_c
general#occurrenceDate source_pdl#pdlEndTime
general#entryDate source_pdl#pdlEndTime_c
general#entryDate_c destination_memory#desMemStartTime
general#finishDate destination_memory#desMemStartTime_c
general#finishDate_c destination_memory#desMemEndTime
source_scan#scanStartTime destination_memory#desMemEndTime_c
source_scan#scanStartTime_c destination_network#desNetStartTime
source_scan#scanEndTime destination_network#desNetStartTime_c
source_scan#scanEndTime_c destination_network#desNetEndTime
source_network#srcNetStartTime destination_plot#plotStartTime
source_network#srcNetStartTime_c destination_plot#plotStartTime_c
source_network#srcNetEndTime destination_plot#plotEndTime
source_network#srcNetEndTime_c destination_plot#plotEndTime_c
source_pdl#pdlStartTime
Filtering the Log
To specify which items are included in the exported CSV file, edit the ‘filterJobLog.text file’ located in
<Install path>\tools\DeviceLogExportingTool.
For any items you do not want to include in the CSV file, add a ‘#’ symbol at the beginning of the item,
or remove the item from the file completely.
828
For example:
[general]
finishState
entryDate
#entryValidTimeFlag…Not output item
finishDate
finishValidTimeFlag
829
11. Appendix
List of Communication Port Numbers (1)

This is a list of communication port numbers used in the RICOH Streamline NX system.
Overview
Communication with Device

Operation Sender Destination Protocol Port Number
Collecting and Delegation Server SNMP UDP/161

Configuring device Device
information HTTP/SOAP TCP/80
or HTTPS/SOAP or
TCP/443
HTTP or HTTPS TCP/80

or
TCP/443
HTTPS/SOAP TCP/7443
HTTPS TCP/51443
FTP or SFTP TCP/21, TCP22 ,

TCP/10021 or
TCP/60020
Notify device information Device Delegation SNMP UDP/162

Server
HTTP TCP/
or HTTPS Port Number of the
Delegation Server
(default: 9090)
or
TCP/52443
HTTPS TCP/443
• You can change the port number of the SFTP protocol using the Management Console. For details,
see page 539 "Networking".
830
• You can specify the port number of the FTP protocol in active mode using the Management
Console. For details, see page 158 "Using Active FTP".
Communication with external systems

DNS resolution Delegation Server DNS UDP/53

DNS Server or
TCP/53
Authentication Core Server LDAP LDAP TCP/

Server or Port Number of LDAP
LDAPS Server (default: 389)
Activation/Deactivation Core Server Ricoh HTTPS TCP/443

Software Server
Usage reports Core Server Ricoh HTTPS TCP/443

Backend Server
Notification Core Server Email SMTP/SMTPS TCP/25, TCP/587

Server or or
POP 110
Dispatch files Core Server Network SMB/CIFS TCP/445

drive
• You can change the port number of the SMTP protocol using the Management Console. For
details, see page 539 "Networking".
Common
Operate UI Management Console HTTP TCP/

Core Server or Port Number of the
HTTPS Core Server (default:
8080)
831
11. Appendix
with IIS Management Console HTTP TCP/

IIS or Port Number of IIS
HTTPS (default: 80)
IIS Core Server HTTP TCP/

(Redirect) or Port Number of the
8080)
external Database Core Server Database JDBC TCP/

(SQL Server) Port No of the
Database
(default:
SQL: 1433)
Synchronize data Delegation Server HTTP TCP/

Core Server or HTTPS Port Number of the
Core Server (default:
8080)
Tools
Certificate Management Certificate Management HTTP TCP/

Tool Tool Core Server or Port Number of the
8080)
Certificate Management HTTP/SOAP TCP/80

Tool Device or HTTPS/SOAP or
TCP/443
Certificate Management HTTP or HTTPS TCP/80 or

Tool SCEP server TCP/443
832
Other Ricoh products

Printer Driver Packager Printer Driver Packager HTTP TCP/

NX NX Core Server or Port Number of the
8080)
@Remote Connector NX @Remote Connector NX HTTP TCP/

Core Server or Port Number of the
8080)
Discovery
Network Device without FMAudit Engine

Operation (Sender Protocol Port Number Access Account
Destination)
DNS resolution DNS UDP/53 -

(Delegation Server DNS or
Server) TCP/53
Collecting device information. SNMP UDP/161 SNMP V1/V2: Read

(Delegation Server Device) Community
or
SNMP V3 access account
Collecting detail device HTTPS/SOAP TCP/7443 -

information.
(Delegation Server Device)
Confirming the Device HTTP/SOAP TCP/80 Device Administrator

Administrator account. or HTTPS/SOAP or account
(Delegation Server Device) TCP/443
Configuring device log HTTP/SOAP TCP/80 Device Administrator

collection setting. or HTTPS/SOAP or account
833
11. Appendix

Destination)
Configuring SNMP Trap SNMP UDP/161 SNMP V1/V2: Write

setting. Community
(Delegation Server Device) or
Notify device information HTTP TCP/ Retained in Streamline NX

(Delegation Server Core or HTTPS Port Number of
Server) the Core Server
Network Device with FMAudit Engine

Destination)

(Delegation Server DNS or
Server) TCP/53
Collecting device information. SNMP UDP/161 SNMP V1/V2: Read


USB Device
Destination)

(Streamline NX DNS Server) or
TCP/53
Collecting device information. SNMP UDP/161 SNMP V1/V2: The value

(Delegation Server PC) of Read Community
Name is fixed to "Public".
834

Destination)

Polling
Polling (Status)

Destination)
Collecting device status SNMP UDP/161 SNMP V1/V2: Read

information. Community

information.


Destination)
Collecting device status SNMP UDP/161 SNMP V1/V2: Read


835
11. Appendix
USB Device
Destination)
Collecting device status SNMP UDP/161 SNMP V1/V2: The value

information. of Read Community
(Delegation Server PC) Name is fixed to "Public".

Polling (Tray, Toner/Ink)

Destination)
Collecting device Tray/Toner SNMP UDP/161 SNMP V1/V2: Read

Ink information. Community
Collecting device Toner detail HTTPS/SOAP TCP/7443 -

information.


Destination)
Collecting device Tray/Toner SNMP UDP/161 SNMP V1/V2: Read

Ink information. Community
836

Destination)

USB Device
Destination)
Collecting device Tray/Toner SNMP UDP/161 SNMP V1/V2: The value

Ink information. of Read Community

Polling (Counter)

Destination)
Collecting device Counter SNMP UDP/161 SNMP V1/V2: Read


information.

837
11. Appendix

Destination)
Collecting device Counter SNMP UDP/161 SNMP V1/V2: Read


USB Device
Destination)
Collecting device Counter SNMP UDP/161 SNMP V1/V2: The value

information. of Read Community

Polling (Other)

Destination)
Collecting device Other SNMP UDP/161 SNMP V1/V2: Read

information, such as MAC Community
address, etc. <or>
(Delegation Server Device) SNMP V3 access account

information.
838

Destination)
Configuring the device’s SDK/J HTTP/SOAP TCP/80 Device Administrator

Platform to enable or HTTPS/SOAP or account
Configure the device’s SDK/J HTTPS TCP/51443 SDK account

Platform to install the SLNX
Device Management Extension
Collecting DOSS / HDD HTTP/SOAP TCP/80 Device Administrator

Encryption information or HTTPS/SOAP or account
Collecting DOSS / HDD HTTPS TCP/51443 -

Encryption information
(Delegation Server with SLNX
Management Extension
Device)
Collecting SDK information and FTP/SFTP TCP/21 or Device Administrator

Firmware information and TCP/22 account
(Delegation Server Device) HTTPS TCP/51443 and
SDK account
Collecting SmartSDK HTTP TCP/80 Device Administrator

information or HTTPS Or account
Collecting SOP information HTTP/SOAP TCP/80 Device Administrator

(Delegation Server Device) or HTTPS/SOAP or account
TCP/443

839
11. Appendix

Destination)
Collecting device Other SNMP UDP/161 SNMP V1/V2: Read

information, such as MAC Community
address, etc.

USB Device
Destination)
Collecting device Other SNMP UDP/161 SNMP V1/V2: The value

information, such as MAC of Read Community
address, etc. Name is fixed to "Public".
(Delegation Server PC)

Polling (User Counter)

Destination)
Confirming the device’s SNMP UDP/161 SNMP V1/V2: Read

response. Community
Collecting User Counter HTTP/SOAP TCP/80 Device Administrator

information. or HTTPS/SOAP or account
840

Destination)

Polling (Detailed Counter)

Destination)

response. Community
Collecting Detail Counter HTTPS/SOAP TCP/7443 -

information.

Device-specific Preferences

Destination)

response. Community
Collecting preference HTTP/SOAP TCP/80 Device Administrator

841
11. Appendix

Destination)
Configuring device HTTP/SOAP TCP/80 Device Administrator

preferences. or HTTPS/SOAP or account
Notify task result HTTP TCP/ Retained in Streamline NX

Standard Device Preferences

Destination)

response. Community
Confirming the device detail HTTPS/SOAP TCP/7443 -

information.

Configure the device’s SDK/J HTTPS TCP/51443 SDK account

Platform to install the SLNX
Device Management Extension
842

Destination)
Collecting preference HTTP/SOAP TCP/80 Device Administrator

SNMP UDP/161 SNMP V1/V2: Read

Community
or
Collecting preference HTTPS TCP/51443 -

information. (Service Program
items)
Device)
Configuring device HTTP/SOAP TCP/80 Device Administrator

HTTP TCP/80 Device Administrator

or HTTPS or account
TCP/443
SNMP UDP/161 SNMP V1/V2: Write

Community
or
Configuring device HTTPS TCP/51443 -

preferences. (SP items)
Device)
Restarting the device. HTTP/SOAP TCP/80 Device Administrator

TCP/443
843
11. Appendix

Destination)

Address Book

Destination)

response. Community

information.
Collecting Address Book HTTP/SOAP TCP/80 Device Administrator

Configuring the Address Book. HTTP/SOAP TCP/80 Device Administrator

TCP/443

844
Power Mode

Destination)

response. Community

information.
Configuring the power mode. SNMP UDP/161 SNMP V1/V2: Write

or

Reboot Task

Destination)

response. Community

information.
845
11. Appendix

Destination)
Restarting the device. SNMP UDP/161 SNMP V1/V2: Write

(Delegation Server Device) or or Community
HTTP/SOAP TCP/80 or
or HTTPS/SOAP or SNMP V3 access account
TCP/443 or
Device Administrator
account

SDK/J Platform
SDK/J Platform Update (Ricoh Software Server)

Destination)
Download SDK/J Platform. HTTPS TCP/ Retained in Streamline NX

(Delegation Server Core Port Number of
Download SDK/J Platform. HTTPS TCP/443 Retained in Streamline NX

(Core Server Ricoh Software
Server)

response. Community

information.
846

Destination)
Confirming the device’s SDK/J FTP and TCP/21 Device Administrator

Platform HTTPS TCP/51443 account
(Delegation Server Device) and
SDK account

Updating the device’s SDK/J HTTPS TCP/51443 Device Administrator

Platform account
SDK account

SDK/J Platform Update (Local file)

Destination)

response. Community

information.
Confirming the device’s SDK/J FTP and TCP/21 Device Administrator

Platform HTTPS TCP/51443 account
SDK account
847
11. Appendix

Destination)

Updating the device’s SDK/J HTTPS TCP/51443 Device Administrator

Platform account
SDK account

848

Device Applications
Device Applications (Ricoh Software Server)

Destination)
Download SDK/J Application HTTPS TCP/ Retained in Streamline NX

(Delegation Server Core Port Number of
Download SDK/J Application HTTPS TCP/443 Retained in Streamline NX

Server)

response. Community

information.
Confirming the device’s SDK/J FTP/SFTP and TCP/21 and Device Administrator
Platform HTTPS the other ports account
(Delegation Server Device) assigned by the and
device for FTP
SDK account
or
TCP port
number for SFTP
on the device
(default: 22)
TCP/51443
849
11. Appendix

Destination)

Installing/Updating/ HTTPS TCP/51443 Device Administrator

Uninstalling/Activating the account
device’s SDK App and
(Delegation Server Device) SDK account

TCP/443

Device Applications (Local file)

Destination)

response. Community

information.
850

Destination)
Confirming the device’s SDK/J FTP/SFTP and TCP/21 and Device Administrator
Platform HTTPS the other ports account
(Delegation Server Device) assigned by the and
device for FTP
SDK account
or
TCP port
number for SFTP
on the device
(default: 22)
TCP/51443

Installing/Updating/ HTTPS TCP/51443 Device Administrator

Uninstalling/Activating the account
device’s SDK App and
(Delegation Server Device) SDK account

TCP/443

851
11. Appendix
Firmware Update
Firmware update (Ricoh Software Server)

Destination)
Download Firmware. HTTP TCP/ Retained in Streamline NX

Download Firmware. HTTPS TCP/443 Retained in Streamline NX

Server)

response. Community

information.
Confirming the device’s FTP or SFTP TCP/21 Device Administrator

Firmware Information or account

(Delegation Server -> Device) TCP/443
Updating the device’s FTP or SFTP TCP/21 Device Administrator

Firmware or account

852
Firmware update (Local file)

Destination)

response. Community

information.
Confirming the device’s FTP or SFTP TCP/21 Device Administrator

Firmware Information or account

Updating the device’s FTP or SFTP TCP/21 Device Administrator

Firmware or account

Log Collection

Destination)

response. Community
853
11. Appendix

Destination)

information.
Collecting log preference HTTP/SOAP TCP/80 Device Administrator

Configuring device log HTTP/SOAP TCP/80 Device Administrator


SNMP Trap

Destination)
Notify SNMP Trap. SNMP UDP/162 SNMP V1/V2:Trap

(Device Delegation Server) Community
or
Device Log (Jog Log, Access Log, Eco Log)

Destination)
Notify Device Log. HTTP TCP/ -

(Device Delegation Server) Or Port Number of
HTTPS the Delegation
Server
854

Destination)
Notify Device Log data. HTTP TCP/ Retained in Streamline NX

Report
"Save on Disk" is activated as "Delivery Methods".

Destination)
Report task - - -
Save on Disk SMB/CIFS TCP/445 Account who starts up

RICOH SLNX Central
Manager Service
"Send by Email" is activated as "Delivery Methods".

Destination)
Report task - - -
Send by Email SMTP/SMTPS TCP/25, SMTP Authentication

or TCP/587 or
POP or Pop Authentication
110
855
11. Appendix
Notifications

Destination)
Complete tasks - - -
Refer to the following functions.
Addition, Update, Removal
• Configuration Alerts
• DM Communication Error
Notification SMTP/SMTPS TCP/25, SMTP Authentication

(Core Server Email Server) or TCP/587 or
POP or Pop Authentication
110
Activation/Deactivation

Destination)
Confirm the request for HTTPS TCP/443 Retained in Streamline NX

Activation/Deactivation.
Server)
Usage Report Notification
Usage Reports is internet-based, so this communication must pass through the proxy server, if one is in
use.

Destination)
Transmit usage reports HTTPS TCP/443 Retained in Streamline NX

(Core Server Ricoh Backend
Server)
856
Common
Operate UI (including Mobile Access) with Internal Authentication

Destination)
Login HTTP TCP/ Internal User Account

(Management Console Core or Port Number of
Server) HTTPS the Core Server
Operate UI HTTP TCP/ Internal User Account

Operate UI (including Mobile Access) with external Authentication

Destination)
Login HTTP TCP/ LDAP User Account

Authentication LDAP TCP/ LDAP User Account

(Core Server LDAP Server) or Port Number of
LDAPS LDAP Server
Operate UI HTTP TCP/ LDAP User Account

Operate UI (including Mobile Access) with IIS

Destination)
Login HTTP TCP/ Internal User Account

(Management Console IIS) or Port Number of
HTTPS IIS
857
11. Appendix

Destination)
Redirect HTTP TCP/ Internal User Account

(IIS Core Server) or Port Number of
HTTPS the Core Server
Operate UI HTTP TCP/ Internal User Account

(Management Console IIS) or Port Number of
HTTPS IIS
Redirect HTTP TCP/ Internal User Account

(IIS Core Server) or Port Number of
Get/Set Data
Destination)
Get/Set Data JDBC TCP/ SQL Server Authentication

(Core Server Database (SQL Port No of the or
Server) ) Database. Windows Authentication
Get/Set Data JDBC TCP/1527 User Authentication by the

(Delegation Server Internal (default) internal account.
database (Derby) )
Synchronize Core Server

Destination)
Synchronize Data HTTP TCP/ Retained in Streamline NX

If the Delegation Server loses the connection to the Core Server, the Delegation Server will reconnect to
the Core Server at a different time.
858
Certificate Management Tool

Destination)
Import Device List HTTP TCP/ User Account

(Certificate Management Tool or Port Number of
Core Server) HTTPS the Core Server
Import Certification HTTP/SOAP TCP/80 Device Administrator

(Certificate Management Tool or HTTPS/SOAP or account
Device) TCP/443
Export Certification HTTP/SOAP TCP/80 Device Administrator

Device) TCP/443
Get Status of Certification HTTP/SOAP TCP/80 Device Administrator

Device) TCP/443
Delete Certification HTTP/SOAP TCP/80 Device Administrator

Device) TCP/443
Generate and Install Certificate (Certificate Management Tool -> Device)

Destination)
Generate and retrieve CSR HTTP/SOAP TCP/80 Device Administrator

from the device or HTTPS/SOAP or account
TCP/443
Enroll with SCEP to generate HTTP or HTTPS TCP/80 or N/A

and download certificate on TCP/443
Certificate Authority server
Import Certificate to device HTTP/SOAP TCP/80 Device Administrator

or HTTPS/SOAP or account
TCP/443
859
11. Appendix

Destination)
Get Status of Certificate from HTTP/SOAP TCP/80 Device Administrator

device or HTTPS/SOAP or account
TCP/443
Printer Driver Packager NX

Destination)
@Remote Connector NX HTTP TCP/ User Account

Core Server or Port Number of
SLNX Application Common
Login

Destination)
Makes Login request to DS HTTP TCP/ Retained in Streamline NX

Server. or HTTPS Port Number of
(SLNX Application the Delegation
Delegation Server) Server (default:
9090)
Retrieve latest user information HTTP TCP/ Retained in Streamline NX

Authenticate against external LDAP TCP/ LDAP User Account

server and get user attributes or Port Number of
(Delegation Server LDAP LDAPS LDAP Server
Server)
860
Accounting Transactions

Destination)
Send Accounting Transactions HTTP TCP/ Retained in Streamline NX

to DS or HTTPS Port Number of
9090)
Populate Accounting HTTP TCP/ Retained in Streamline NX

Transactions to Core Database or HTTPS Port Number of
(Delegation Server Core the Core Server
Server)
Scan
On Server workflow

Destination)
Project details retrieved from HTTPS TCP/51443 Retained in Streamline NX

DS.
(Delegation Server SLNX
Application)
Scan data sent to DS. HTTP TCP/ Retained in Streamline NX

(SLNX Application or HTTPS Port Number of
Delegation Server) the Delegation
Server (default:
9090)
Processed scan document sent Depends on Depends on Depends on connection

to destination. connection method connection method
(Delegation Server Other method
System)
861
11. Appendix
On Server workflow with load balance

Destination)
Project details retrieved from HTTPS TCP/51443 Retained in Streamline NX

DS.
(Delegation Server SLNX
Application)
Send the DS information that HTTP TCP/ Retained in Streamline NX

listed in load balance group. or HTTPS Port Number of
9090)
Request for load information to HTTP TCP/ Retained in Streamline NX

each DS. or HTTPS Port Number of
(Delegation Server the Delegation
Delegation Server (Other)) Server (default:
9090)
Scan data sent to DS. HTTP TCP/ Retained in Streamline NX

Server (default:
9090)

System)
862
On Device workflow

Destination)

System)
Print
Direct print

Destination)
User prints job (payload) to SMB - Windows account

Streamline NX queue on Print
Server.
(PC Client Delegation
Server)
Login HTTP TCP/ Retained in Streamline NX

Get Transaction ID, Temporary HTTPS TCP/51443 SDK account

User Code from device

9090)
863
11. Appendix

Destination)

Server)
Secure Print (Submission)

Destination)
User prints job (payload) to SMB - Windows account

Streamline NX queue on Print
Server.
(PC Client Delegation
Server)

Register Print Location HTTP TCP/ Retained in Streamline NX

information in Core or HTTPS Port Number of
Server)
Secure Print (Job list)

Destination)

Server (default:
9090)
864

Destination)

Job list acquisition request to HTTP TCP/ Retained in Streamline NX

DS or HTTPS Port Number of
9090)
Secure Print (Release)

Destination)
Print request to DS HTTP TCP/ Retained in Streamline NX

Server (default:
9090)


9090)

Server)
865
11. Appendix

Destination)

Server (default:
9090)
Client Secure Print (Submission)

Destination)

Register Print Location HTTP TCP/ Retained in Streamline NX

information in Core or HTTPS Port Number of
Server)
Client Secure Print (Job list)

Destination)

Server (default:
9090)

866

Destination)
Job list acquisition request to HTTP TCP/ Retained in Streamline NX

DS or HTTPS Port Number of
9090)
Get Print Location information HTTP TCP/ Retained in Streamline NX

from Core or HTTPS Port Number of
Server)
Get list from PC Client HTTP TCP/ Retained in Streamline NX

(Delegation Server PC or HTTPS Port Number of
Client) the PC Client
Client Secure Print (Release)

Destination)

(SLNX Application PC or HTTPS Port Number of
Client) the PC Client
Retrieves user information HTTP TCP/ Retained in Streamline NX

(PC Client Delegation or HTTPS Port Number of
Server) the Delegation
Server (default:
9090)
Retrieves user information HTTP TCP/ Retained in Streamline NX

867
11. Appendix

Destination)

9090)

Server)
Print completion notification to HTTP TCP/ Retained in Streamline NX

Client or HTTPS Port Number of
(SLNX Application PC the PC Client
Client)
@Remote

Destination)
@Remote Connector is FTP TCP/21 Device Administrator

connecting to Device by FTP account
(@Remote Connector
Device)
Device is sending required data FTP TCP/21 -

(Device @Remote
Connector)
@Remote Connector is sending FTP TCP/ Device Administrator

firmware information Specified by account
(@Remote Connector Device
Device)
868

Destination)
@Remote Connector is SNMP UDP/161 SNMP V3 access account

capturing MIB information of
device
(@Remote Connector
Device)
@Remote Connector is sending HTTPS TCP/443 @Remote access account

notification to Communication
Server via HTTPS
(@Remote Connector
Communication Server)
Device is sending notification HTTPS TCP/443 -

such as Emergency Call (This port is
(Device @Remote always open
Connector) regardless of
the activation
status of
@Remote
Connector)
@Remote Connector is HTTPS TCP/443 @Remote access account

requesting firmware information
(@Remote Connector
Communication Server)
@Remote Connector is HTTPS TCP/7443 @Remote access account

capturing device information
(@Remote Connector
Device)
@Remote Connector tries to HTTPS TCP/7444 @Remote access account

communicate with device at the
first time
(@Remote Connector
Device)
869
11. Appendix

Destination)
CE/Service Technician is HTTP TCP/ Internal User Account

operating @Remote Connector Port number of
via laptop the @Remote
(CE’s Laptop @Remote Connector
Connector) (default:8080)
870
MEMO
871
MEMO
User's Guide
TABLE OF CONTENTS
Symbols...........................................................................................................................................................6
Important......................................................................................................................................................... 6
Terminology.................................................................................................................................................... 7
Trademarks..........................................................................................................................................................9
Overview of RICOH Streamline NX............................................................................................................... 11
Types of Operation Panels.............................................................................................................................. 12
1. Login to Device
Registering a Card ID...................................................................................................................................... 15
Registering a Secondary PIN.......................................................................................................................... 17
Registering a Secondary PIN......................................................................................................................17
Changing the Secondary PIN.....................................................................................................................17
Logging In to an MFP.......................................................................................................................................19
Logging In with a Card................................................................................................................................20
Logging In with a User Name and Password............................................................................................21
Logging In with a User PIN......................................................................................................................... 21
Selecting a Cost Center...............................................................................................................................22
Logging Out from a Device.........................................................................................................................25
Logging In to an MFP as a Guest User...........................................................................................................26
Changing the Local User Password................................................................................................................27
Logging In to a Laser Printer............................................................................................................................ 28
Logging In to a Laser Printer with a 4.3-inch Screen................................................................................ 28
Logging In to a Laser Printer Not Equipped with a 4.3-inch Screen....................................................... 30
Viewing User Information................................................................................................................................ 31
Configuring the Display Language................................................................................................................. 35
2. Scanning and Distributing Documents
Understanding the Delivery Screens...............................................................................................................39
Delivery Screens When Using the Smart Operation Panel...................................................................... 39
Delivery Screens When Using the Standard Operation Panel................................................................ 43
Overview of Capture and Delivery................................................................................................................ 47
Entering the Workflow Password................................................................................................................48
1
One-touch Scan...........................................................................................................................................48
Entering the Metadata..................................................................................................................................... 49
Understanding the Metadata Screen Layout (When Using the Smart Operation Panel)......................49
Understanding the Metadata Screen Layout (When Using the Standard Operation Panel)................50
Configuring Delivery Destinations...................................................................................................................52
Send to Email............................................................................................................................................... 53
Send to Folder, Send to FTP, Send to WebDAV, Send to Google Drive, and Send to Dropbox........ 61
Send to Printer.............................................................................................................................................. 66
Send to SharePoint...................................................................................................................................... 68
Send to CMIS...............................................................................................................................................70
Send to DocumentMall................................................................................................................................71
Send to Exchange........................................................................................................................................72
Send to RightFax.......................................................................................................................................... 73
Send to Gmail.............................................................................................................................................. 80
Configuring Scan Settings............................................................................................................................... 87
Specifying the Document Name.................................................................................................................87
Scan Settings................................................................................................................................................ 88
Configuring the Scan Size...........................................................................................................................94
Configuring a PDF with OCR Text.............................................................................................................. 96
Converting a Scanned Image (Process Connector)..................................................................................98
Scanning a Document on an MFP................................................................................................................109
Batch Scanning (Batch Scan)................................................................................................................... 110
Scanning Multiple Originals Using the ADF or Exposure Glass (Mixed Batch) (When Using the
Standard Operation Panel)...................................................................................................................... 110
Batch Scanning Using the SADF.............................................................................................................. 111
Scanning Multiple Originals Using the Exposure Glass........................................................................ 111
Previewing a Scanned Original (Preview).............................................................................................. 112
Stopping or Canceling Scanning.............................................................................................................116
Viewing Job Logs........................................................................................................................................... 117
3. Printing
Overview of the Printing Functions............................................................................................................... 119
Printing a Document.......................................................................................................................................122
Storing a Document on a RICOH Streamline NX Server (Secure Printing).......................................... 123
2
Printing a Document from a Device..........................................................................................................124
Changing the Print Document Settings.....................................................................................................133
Printing a Document as Delegate User.................................................................................................... 135
Deleting a Print Document........................................................................................................................ 136
Printing without Storing on a RICOH Streamline NX Server (Direct Print)............................................136
Printing Directly to a Device (Device Direct Print)................................................................................... 137
Configuring a Printer......................................................................................................................................138
Registering a Shared Printer..................................................................................................................... 138
Configuring the Authentication Information of the Printer...................................................................... 141
Configuring Port Settings of the Printer to be Used for Client Secure Printing...................................... 141
Configuring the Port Settings of the Printer to be Used for E2EE Server Secure Printing.....................142
Confirming Job Cost before Printing........................................................................................................ 142
4. Using the Streamline NX Mobile Application
RICOH Streamline NX Features Available on a Mobile Device............................................................... 145
Understanding the Screen Layout of the RICOH Streamline NX Mobile App......................................... 147
Delivering Images from a Mobile Device....................................................................................................148
Delivering Jobs Specified While Offline..................................................................................................151
Releasing Secure Print Documents............................................................................................................... 152
Printing From Your Mobile Device................................................................................................................154
Configuring the Default Settings of the RICOH Streamline NX Mobile App............................................155
Using Mobile Guest Print.............................................................................................................................. 157
Using Mobile Guest Print from iOS..........................................................................................................157
Using Mobile Guest Print from Android.................................................................................................. 157
5. Troubleshooting
Exceeding the Usage Limit............................................................................................................................ 161
Error Codes.................................................................................................................................................... 162
Error Codes Related to Authentication.................................................................................................... 162
Error Codes Displayed When Selecting a Workflow............................................................................ 166
Document Scanning and Delivery Troubleshooting....................................................................................167
Printing Troubleshooting................................................................................................................................168
Error Codes and Messages Displayed When Obtaining the Print Document Queue.........................168
6. Appendix
Using the User Console.................................................................................................................................169
3
Confirming User Information.................................................................................................................... 169
Confirming or Changing Delivery Jobs................................................................................................... 172
Confirming or Deleting Print Jobs............................................................................................................. 174
Checking the Job History.......................................................................................................................... 175
Installing the Certificate on a Mobile Device.............................................................................................. 176
Installing the Certificate on iOS Device or Windows Phone................................................................. 176
Installing the Certificate on Android Device............................................................................................176
4
• User management
• Log management
Print.
5
Symbols
[]
Important
Revision History
6
Terminology

Administrator
Uses the Management Console to install RICOH Streamline NX and configure the various
functions.
User
Uses the functions of RICOH Streamline NX to perform printing and scanning.
Device
This refers to a printer or MFP on the network.
Authentication
User authentication is required to use a device incorporated in the RICOH Streamline NX system.
Before a user logs in, the login screen is displayed on the operation screen of the device, and the
device cannot be used until the user logs in. Only one user can log in at a time.
RICOH Streamline NX server
Use this to manage the configuration of the entire RICOH Streamline NX system, process jobs, and
manage logs.
Client Computer
A client computer is a Windows desktop or laptop computer that uses the RICOH Streamline NX
functions. When RICOH Streamline NX PC Client is installed in the client computer, you can use the
common functions of the RICOH Streamline NX server to perform authentication, store print jobs,
and apply print rules.
Workflow
A delivery service determines how a document scanned using an MFP is delivered. You can select
one or more delivery services included in a workflow from the Service menu, and specify delivery
destinations.
Delivery Service
Delivery service is the method for delivering documents scanned on a device. From the service
menu, select a delivery service configured in a workflow, and specify the delivery destination.
Process Connector
A process connector converts the data format of a document scanned on a device or modifies the
document information. The process connector is configured in advance on the workflow. Configure
the properties of some process connectors before scanning.
ADF
Auto Document Feeder
7
SADF
Semi-Automatic Document Feeder
Smart Operation Panel is a 10.1-inch full-color touch panel which allows you to operate the
device by touching, flicking and dragging on the operation panel. For the models purchased in
Japan, it is called "MultiLink-Panel".
8
Trademarks
Android is a trademark of Google Inc.
9
10
Overview of RICOH Streamline NX
Use RICOH Streamline NX for more secure and efficient everyday operations including printing and
document delivery.
By registering devices that have the RICOH Streamline NX device application installed to the RICOH
Streamline NX system, users can perform the following:
• Log in to devices using authentication to access documents quickly that are related to the
operations of a logged-in user and delivery destinations.
See page 15 "Login to Device".
• Capture and deliver documents to an e-mail address, a network folder, a file server, etc., using
workflows.
See page 39 "Scanning and Distributing Documents".
• Store print documents in a specified folder on a RICOH Streamline NX server or client computer,
and view, print, and delete print documents securely from a nearby device as necessary.
See page 119 "Printing".
• Send images captured with a mobile device, and use a mobile device to select a document stored
in a folder on a RICOH Streamline NX server or client computer and print that document.
See page 145 "Using the Streamline NX Mobile Application".
• The procedures described in this document may vary depending on the type of the operation
panel. For details about the types of operation panels, see page 12 "Types of Operation Panels".
11
Types of Operation Panels
This manual explains the procedures for using RICOH Streamline NX functions from various types of
operation panels: the MFP’s Smart Operation Panel, the laser printer's Smart Operation Panel, the
MFP’s standard operation panel, and the laser printer’s operation panel. See the illustrations below for
the examples of each operation panel.
DSW163
• RICOH Streamline NX application operates in Smart Operation mode or Standard Operation

mode.
DSW161
• RICOH Streamline NX application operates in Standard Operation mode.
12
MFP’s Standard Operation Panel (not including MFPs with a 4.3-inch screen)
DSW160
MFP’s Standard Operation Panel with a 4.3-inch screen
DSW165
Laser printer with a 4.3-inch screen
DSW162
13
Laser printer not equipped with a 4.3-inch screen
DSW164
14
1. Login to Device
This chapter describes how to log in to an MFP, laser printer, or other registered device on the RICOH
Streamline NX system. In addition, it describes the settings that are required to use device authentication.
It also describes how to specify the display language for each user.
Registering a Card ID
To use card authentication, register a card ID to the device.
Use the following procedure to register a card ID:
1. Hold the card over the card reader, or insert the card into the card reader.
If a card has not been registered, the following screen is displayed.
2. Enter the user name, and press [Next].

3. Enter the password, and press [Login].
The card registration dialog is displayed.
4. On the card registration dialog, press [OK].
The screen after login configured by the administrator is displayed.
• If registration of the card fails, the message "Failed to register the card." is displayed. Record
the error code, and press [OK]. See page 162 "Error Codes", or contact the administrator.
If a card has not been registered, the following screen is displayed.
15
1. Login to Device
DSW702
2. Press [Login].
3. Enter the user name, and press [OK].
4. Enter the password, and press [OK].
The card registration dialog is displayed.
5. On the card registration dialog, press [OK].
The Select a Workflow screen of RICOH Streamline NX is displayed.
• If registration of the card fails, the message "Failed to register the card" is displayed. Record
the error code, and press [OK]. See page 162 "Error Codes", or contact the administrator.
16
Registering a Secondary PIN

To use secondary PIN authentication, register a secondary PIN to the device.
Use the following procedure to register a secondary PIN:
1. Check that the login screen is displayed.

If a card ID has not been registered, use the procedure in page 15 "Registering a Card ID" to
register a card ID:
3. In [New Secondary PIN], enter the secondary PIN.
4. In [Confirm Secondary PIN], enter the same secondary PIN entered in [Confirm New
Secondary PIN].
5. Press [OK].
If the values entered in [New Secondary PIN] and [Confirm New Secondary PIN] do not match,
an error message is displayed. Press [Re-enter], and enter the correct secondary PIN.
• The number of digits that can be entered for the secondary PIN varies depending on the
administrator settings. For details, contact the administrator.
Changing the Secondary PIN
You can change the registered secondary PIN from the [User Information] screen.
• For details about the [User Information] screen, see page 31 "Viewing User Information".
1. Log in to the device.

2. Press [SLNX User Info].
3. On the [User Information] screen, press [Secondary PIN].
If [Secondary PIN] is not displayed, contact the administrator.
4. In [Secondary PIN], enter the current secondary PIN.
5. In [New Secondary PIN], enter the new secondary PIN.
17
1. Login to Device
6. In [Confirm New Secondary PIN], enter the same secondary PIN entered in [New
Secondary PIN].
7. Press [OK].
If the current secondary PIN is incorrect or the values entered in [New Secondary PIN] and
[Confirm New Secondary PIN] do not match, an error message is displayed. Press [Re-enter],
and enter the correct secondary PIN.

2. Press [ ].
3. Press [Edit] for [Secondary PIN].
If [Secondary PIN] and [Edit] are not displayed, contact the administrator.
4. In [Secondary PIN], enter the current secondary PIN.
5. In [New Secondary PIN], enter the new secondary PIN.
6. In [Confirm Secondary PIN], enter the same secondary PIN entered in [New
Secondary PIN].
7. Press [OK].
If the current secondary PIN is incorrect or the values entered in [New Secondary PIN] and
[Confirm Secondary PIN] do not match, an error message is displayed. Press [Re-enter], and
enter the correct secondary PIN.
8. On the [User Information] screen, press [OK] to save the changed secondary PIN.
18
Logging In to an MFP
Depending on the authentication method specified by the administrator, a login screen is displayed on
the operation screen of the device with the RICOH Streamline NX application installed. To use a device,
log in. Log out after use to prevent unauthorized use.
Example of a login screen (when using the Smart Operation Panel)
Example of a login screen (when using the Standard Operation Panel)
• The buttons that appear on the login screen vary depending on the authentication settings of the
administrator.
• You can change the display language of the operation screen. For details, see page 35
"Configuring the Display Language".
• When using the cached user information to log in to a device, you do not need to enter the
password even if you select a login method that requires a password.
• When login is successful, the following screen is displayed.
• After the administrator configures cost centers
19
1. Login to Device
The Cost Center screen is displayed. For details, see page 22 "Selecting a Cost Center".
• Before the administrator specifies a cost center
When the Smart Operation Panel is being used, the screen after login configured by the
administrator is displayed. When the Standard Operation Panel is being used, the Select a
Workflow screen of RICOH Streamline NX is displayed.
• If the maximum number of users has been reached, a warning message is displayed after login. For
details, see page 161 "Exceeding the Usage Limit".
• For details about logging out, see page 25 "Logging Out from a Device".
• For details about logging in to a laser printer, see page 28 "Logging In to a Laser Printer".
Logging In with a Card
You can log in with card authentication using any of the following three methods:
• Logging In with a Card Only
• Logging In with a Card and Password
• Logging In with a Card and Secondary PIN
• To use card authentication, register a card ID to the device in advance. For details, see page 15
"Registering a Card ID".
• To use secondary PIN card authentication, register a secondary PIN to the device in advance. For
details, see page 17 "Registering a Secondary PIN".
• When using an Ethernet connected card reader, all documents owned by the logged-in user will
be printed. The logged-in user cannot perform other operations.
• To print jobs encrypted using End-to-End Encryption (E2EE), you must log in to the device using
your smart card. For details about End-to-End Encryption, see "Printing Using End-to-End
Encryption", RICOH Streamline NX PC Client Operation Guide.
Logging in with a card only
Use the following procedure to log in with a card:

Logging in with a card and password
Use the following procedure to log in with a card and password:
20

3. Enter a password.
4. When using the Smart Operation Panel, press [OK], and when using the Standard
Operation Panel, press [OK].
Logging in with a card and secondary PIN
Use the following procedure to log in with a card and secondary PIN:

3. Enter the secondary PIN, and press [OK].
Logging In with a User Name and Password
Use the following procedure to log in with a user name and password:

2. Press [Login Using Keyboard].
3. Enter the user name, and press [Next].
4. Enter the password, and press [Login].

2. Press [Login].
Logging In with a User PIN
Use the following procedure to log in with a user PIN instead of a user name:

2. When using the Smart Operation Panel, press [PIN Login], and when using the Standard
Operation Panel, press [PIN Login].
3. Enter the user PIN, and press [OK].
21
1. Login to Device
Selecting a Cost Center
After the administrator configures cost centers, the Cost Center selection screen is displayed after login.
The user can select the cost center for all print, copy, scan, and fax jobs. The cost center information is
saved in the database, and the document output cost is assigned.
Depending on the administrator settings, either of the following is displayed:
• Cost Center list screen
Select the cost center to use from the list of cost centers based on the departments to which the user
belongs. For details about selecting the cost center, see page 22 "Specifying from the cost center
list".
• Cost Center search screen
Search for and specify a cost center. You can also select a cost center from the list of recently used
cost centers and the list of all cost centers. For details about selecting the cost center, see
page 23 "Searching for and specifying a cost center".
Specifying from the cost center list

2. Select the cost center to use from the list of cost centers.
Example of Cost Center screen (when using the Smart Operation Panel)
When a list of parent departments is displayed, press a parent department to display a list of
child departments.
22
Example of Cost Center search screen (when using the Standard Operation Panel)
3. Press [OK].
Searching for and specifying a cost center

2. Select the cost center to use from the list of cost centers.
Example of Cost Center screen (when using the Smart Operation Panel)
Item Description
History Displays a list of the most recently used cost centers.
Display All Displays all cost centers.
23
1. Login to Device
Item Description
Search Searches for cost centers using the following procedure:

1. Select from [Description] and [Name] for the search type.
• Select [Description] to search by the description of the cost
center.
• Select [Name] to search by the name of the cost center.
2. Enter search terms in the search field, and press [Search].
3. Select the cost center to use from the list of search results.
Example of Cost Center search screen (when using the Standard Operation Panel)
Item Description
Search type Select from [Description] and [Name] for the search type.
• [Description]
Searches by the description of the cost center.
• [Name]
Searches by the name of the cost center.
Search Searches for a cost center. Enter part of a cost center display name in the
text input field, and press [Search] to display the search results.
Display All Displays all cost centers.
History Displays a list of the most recently used cost centers.
3. Press [OK].
24
Logging Out from a Device
Log out after using a device to ensure security and prevent unauthorized use.
You can use the following method to log out:
• Hold the card over the card reader, or remove the card from the card reader.
• When using the Smart Operation Panel, press [Login] on the home screen.
• When using the Standard Operation Panel, press [Login/Logout] on the operation screen of the
device.
• Logging out may fail when a job is being processed. If an error message is displayed, press [OK]
to continue the job. When the job is completed, try logging out again.
• In the following conditions, you are automatically logged out:
• When the operation screen of the device turns off
• When the device enters energy saver mode
• When the device becomes offline
25
1. Login to Device
Logging In to an MFP as a Guest User

An unregistered user can log in as a guest user.
The functions that can be used by a guest user vary depending on the administrator settings.
• Depending on the authentication settings configured by the administrator or the model being used,
you may not be able to log in as a guest user.
Use the following procedure to log in to an MFP as a guest user:
1. When using the Smart Operation Panel, press [Login] at the top right of the screen.
2. Press [Guest] on the operation screen of the device.
• In the following conditions, the guest user is logged out automatically:

• When the operation screen of the device is turned off
• When the device enters energy saver mode
• When the device becomes offline
• When a card is held over the card reader
• When a user logs in with a user name and password
26
Changing the Local User Password
Changing the Local User Password

You can change the local user password from the [User Information] screen.
• For details about the [User Information] screen, see page 31 "Viewing User Information".

2. Press [SLNX User Info].
3. On the [User Information] screen, press [Local User Password].
If [Local User Password] is not displayed, contact the administrator.
4. In [Current Password], enter the current password.
5. In [New Password], enter the new password.
6. In [Confirm New Password], enter the same password entered in [New Password].
7. Press [OK].
If the current password is incorrect or the values entered in [New Password] and [Confirm
New Password] do not match, an error message is displayed. Press [Re-enter], and enter the
correct password.

2. Press [ ].
3. Press [Edit] for [Local User Password].
4. In [Current Password], enter the current password.
5. In [New Password], enter the new password.
6. In [Confirm New Password], enter the same password entered in [New Password].
7. Press [Start].
If the current password is incorrect or the values entered in [New Password] and [Confirm
New Password] do not match, an error message is displayed. Press [Re-enter], and enter the
correct password.
8. On the [User Information] screen, press [OK] to save the changed password.
27
1. Login to Device
Logging In to a Laser Printer

This section describes how to log in to a laser printer with a 4.3-inch screen and a laser printer not
equipped with a 4.3-inch screen. When logging in to a laser printer with Smart Operation Panel, see
page 19 "Logging In to an MFP".
Depending on the authentication method specified by the administrator, a login screen is displayed on
the operation screen of the device with the RICOH Streamline NX application installed. To use a device,
log in. Log out after use to prevent unauthorized use.
Logging In to a Laser Printer with a 4.3-inch Screen
This section describes how to log in to a laser printer with a 4.3-inch screen.
You can log in using any of the following four methods:
• Logging In with a Card
• Logging In with a Card and Password
• Logging In with a Card and Secondary PIN
• Logging In with a User Name and Password
Example of login screen
• When login is successful, the print document list is displayed.

• For details about logging out, see page 25 "Logging Out from a Device".
• When using the cached user information to log in to a device, you do not need to enter the
password even if you select a login method that requires a password.
Logging in with a card
Use the following procedure to log in with a card:
28
Logging In to a Laser Printer
• When using an Ethernet connected card reader, all documents owned by the logged-in user will
be printed. The logged-in user cannot perform the other operations, such as selecting jobs to be
printed or using delivery services, and so on.
Logging in with a card and password
Use the following procedure to log in with a card and password:

To change the entry method, press [Entry Method].
Logging in with a card and secondary PIN
Use the following procedure to log in with a card and secondary PIN:

3. Enter the secondary PIN, and press [OK].
To change the entry method, press [Change Entry].
Logging in with a user name and password
Use the following procedure to log in with a user name and password:

2. Press [Login].
Logging out from a device
Log out after using a device to ensure security and prevent unauthorized use.
You can use the following method to log out:
29
1. Login to Device
• Hold the card over the card reader, or remove the card from the card reader.
• Press [Logout] on the print document list screen.
• Press [Login/Logout] on the operation screen of the device.
• Depending on the model being used, you may not be able to log out even when pressing [Login/
Logout] on the operation screen of the device.
• Logging out may fail when a job is being processed. If an error message is displayed, press [OK]
to continue the job. When the job is completed, try logging out again.
Logging In to a Laser Printer Not Equipped with a 4.3-inch Screen
You can log in using card authentication.
• When login is successful, printing starts.

• When printing of the document is completed, you are automatically logged out.
30
Viewing User Information

You can view user information for a logged-in user on the MFP. User information includes registered
display languages, usage values, usage limit values, and limited functions.
Use the following procedure to view the user information:

For details about the login procedure, see page 19 "Logging In to an MFP".
2. Press [SLNX User Info] at the top of the screen.
3. Check the following on the User Information screen:
Item Description
User Name Displays the login user name.
User PIN Displays the user PIN of the logged-in user. Pressing this field
allows you to generate a new user PIN.
• The user PIN may be masked with asterisks depending on

the settings made by the administrator. To display the user
PIN, select the [Display] check box.
Secondary PIN The secondary PIN of the logged-in user is masked with
asterisks. Pressing this field displays the screen for editing the
secondary PIN.
• For details about the secondary PIN, see page 17

"Registering a Secondary PIN".
Language Displays the current display language.

Pressing this field displays the [Change Language] screen.
• Depending on the administrator settings, the Change

Language screen may not be displayed.
31
1. Login to Device
Item Description
Account Balance Displays the account balance when logging in.
• Depending on the administrator settings, the account

balance may not be displayed.
• The account balance is updated when the user logs out
and logs in again.
Account Limit Displays the account limit.
• Depending on the administrator settings, the account limit

may not be displayed.
Color Page Balance Displays the color page balance when logging in.
• Depending on the administrator settings, the color page

balance may not be displayed.
• The balance is updated when the user logs out and logs in
again.
Color Page Limit Displays the color page limit.
• Depending on the administrator settings, the color page

limit may not be displayed.
User Password The login user password is masked with asterisks. Pressing this
field displays the screen for editing the password.
• Depending on the administrator settings, the screen for

editing the password may not be displayed.
• For details about changing the user password, see
page 27 "Changing the Local User Password".
4. Press [ ].
1. Log in to the MFP.

32
2. Press [ ].
3. Check the following on the User Information screen:
Item Description
User Name Displays the login user name.
User PIN Displays the user PIN of the logged-in user. Pressing
[Change] generates a new user PIN.
• Depending on the administrator settings, [Change] may

be grayed out.
• The user PIN may be masked with asterisks depending
on the settings made by the administrator. To display
the user PIN, press [Display].
Secondary PIN The secondary PIN of the logged-in user is masked with
asterisks. Pressing [Edit] displays the screen for editing the
secondary PIN.
• Depending on the administrator settings, Edit may be

grayed out.
• For details about the secondary PIN, see page 17
"Registering a Secondary PIN".
Language Displays the current display language.

Pressing [Change] displays the [Change Language] screen.
• Depending on the administrator settings, Language

and [Change] may be grayed out.
Account Balance Displays the account balance when logging in.
• The account balance is updated when the user logs out

and logs in again.
Account Limit Displays the account limit.
33
1. Login to Device
Item Description
Color Page Balance Displays the color page balance when logging in.
• The balance is updated when the user logs out and

logs in again.
Color Page Limit Displays the color page limit.
User Password The login user password is masked with asterisks. Pressing
[Edit] displays the screen for editing the password.
• Depending on the administrator settings, [Edit] may be

grayed out.
• For details about changing the user password, see
page 27 "Changing the Local User Password".
4. Press [OK].
34
Configuring the Display Language

When the administrator has configured the user language registration function, you can register a
display language for the operation screen of the device for each logged-in user.
To register a language, use the [Change Language] screen. The language display of the device varies
depending on the whether the user language registration function is enabled or disabled.
When the user language registration function is enabled
When the user logs in, the operation screen is displayed in the language selected on the [Change
Language] screen.
When the user language registration function is disabled
When the Smart Operation Panel is used, all operation screens are displayed in the language
specified on the device.
When the Standard Operation Panel is used, the language selected on the [Change Language]
screen is applied only to the RICOH Streamline NX screen. It is not applied to the display language
of the device.
Use the following procedure to specify the display language:
1. Press [Language] on the login screen.

Example of a login screen (when using the Smart Operation Panel)
DSW704
35
1. Login to Device
Example of a login screen (when using the Standard Operation Panel)
DSW703
2. Select the display language.

Select from the following languages.
• English
• French
• German
• Italian
• Spanish
• Dutch
• Japanese
• Portuguese
• Russian
• Danish
• Norwegian
• Polish
• Hungarian
• Swedish
• Finnish
• Czech
• Slovak
36
• Greek
3. When using the Smart Operation Panel, press [OK]. When using the Standard Operation
Panel, press [OK].
• When you log in again, the language at logout is displayed.

• When the MFP starts for the first time or after the user logs out, the display language specified on
the device is applied.
• The supported languages vary depending on the model of the MFP and the language firmware
installed on the device.
• For details on changing the language settings of the device, see the user's guide supplied with the
device.
37
1. Login to Device
38
2. Scanning and Distributing
Documents
This chapter describes how to scan a document using the operation panel of the device and how to use
a delivery workflow of RICOH Streamline NX to deliver a document. It also describes how to check the
delivery job log.
Understanding the Delivery Screens

This section describes the RICOH Streamline NX delivery screens.
Examples of the screens are shown below. The actual screens may vary depending on administrator
settings.
Delivery Screens When Using the Smart Operation Panel
Example of Select a Workflow screen

This screen is displayed after the user logs in. Press [Back to Top] on any screen to return to the
Select a Workflow screen.
4
1
2
3
DSW745
39
DSW746
1. [Refresh]
Press [ ] to display this item.
This refreshes the display of information of the usable functions.
2. [Job Log]
Press [ ] to display this item.
This displays the delivery job log. For details, see page 117 "Viewing Job Logs".
For details about the print document logs, contact the system administrator.
3. Workflow buttons
A workflow is a series of processes from document scanning to delivery that has been configured in
advance. When you press a workflow button, the Service Menu is displayed for workflows that contain
multiple delivery services. The Delivery Service screen is displayed for workflows that contain only one
delivery service
Only the buttons of the functions authorized for use are displayed.
4. Group selection button
A group is a collection of multiple workflows. When you press the group selection button and select a
group from the group list, the workflow buttons in that group are displayed.
The administrator specifies the names of the groups and the workflows within the groups.
5. Group list
Press the group selection button to display this item. When you select a group from the group list, the
workflow buttons in that group are displayed.
Swipe up or down to display more groups.
40
Example of Smart Operation Panel home screen
1 2 3 4
DSW707
1.
Press this to display the login user name.
2. Function key
Press this to display the function screen. This has the same function as the [SLNX Scan & Fax], [SLNX
Secure Print], and [SLNX User Info] application icons. This is always displayed at the top of the screen.
3. MFP status
This displays the status of the MFP. When a user is logged in, the login user name is displayed.
4. [Login]/[Logout]
Press [Login] to display the RICOH Streamline NX login screen. Press [Logout] to log out from the device
when logged in.
The user cannot log out when performing scanning.
For details about logging out, see page 25 "Logging Out from a Device".
5. Application icons
This displays the [SLNX Scan & Fax], [SLNX Secure Print], and [SLNX User Info] application icons as
well as Copy, Fax, and other standard MFP applications.
Press the icon of the application you want to use to display the corresponding function screen. Swipe left
or right to display other pages.
For details, see the user's guide supplied with the device.
Example of Service Menu
This screen is displayed when you press a workflow button on the Select a Workflow screen.
41
1 2 3 4
5
8 6
EAP708
1. [Metadata]
Press this to display the [Metadata] screen. This is displayed only when metadata entry is required. For
details about metadata, see page 49 "Entering the Metadata".
2. [Destination]
Press this to display the Service Menu.
3. [Scan Settings]
This displays the [Scan Settings] screen, which can be used to specify the scan settings, scan size, and
process connectors. For details, see page 88 "Scan Settings", page 94 "Configuring the Scan Size",
and page 98 "Converting a Scanned Image (Process Connector)".
4. [Back to Top]
Press this button to exit the workflow and return to the Select a Workflow screen.
5. [Preview]
You can preview an image of the scanned document before delivery. For details about the preview, see
page 112 "Previewing a Scanned Original (Preview)".
6. [Document Name]
Enter the document name. This may not be displayed depending on the administrator settings. For details
about the document name, see page 87 "Specifying the Document Name".
7. [Start]
Press this to start the scan.
8. Delivery Service
Use this to select and specify a delivery service. Press this to display the Delivery Service screen, which
you can use to enter or select a delivery destination.
42
Example of Delivery Service screen (Send to Email screen)
This screen is displayed when you press a delivery service button on the Service Menu.
For details about the delivery service screens, see page 52 "Configuring Delivery Destinations".
Example of One-touch Scan screen
This screen is displayed when you select a one-touch scan workflow on the Select a Workflow
screen. Because the destination and scan settings are specified in advance for one-touch scan, you
can start scanning and delivery simply by pressing [Start]. You cannot change these settings.
For details about one-touch scan, see page 48 "One-touch Scan".
Delivery Screens When Using the Standard Operation Panel
Example of Select a Workflow screen

This screen is displayed after the user logs in. Press [Home] on any screen to return to the Select a
Workflow screen.
43
1 2 3
DSW705
1. [Refresh]
This refreshes the display of information of the usable functions.
2. [Job Log]
This displays the delivery job log. For details, see page 117 "Viewing Job Logs".
For details about the print document logs, contact the system administrator.
3. [Logout]
This logs the user out from the device. The user cannot log out when performing scanning.
4. Group tabs
A group is a collection of multiple workflows. When you press a group tab, the workflow buttons in that
group are displayed. The buttons for accessing Copy, Fax, and other device functions as well as Secure
Print are also displayed.
The administrator specifies the names of the group tabs and the workflows within the groups.
5. Workflow buttons
A workflow is a series of processes from document scanning to delivery that has been configured in
advance. Only the buttons of the functions authorized for use are displayed. The screen that is displayed
when a workflow button is pressed varies depending on the workflow settings.
• Workflows that require entry of metadata:
The [Metadata] screen is displayed. When you enter the metadata and press [Next], the Service
Menu is displayed for workflows that contain multiple delivery services, and the Delivery Service
screen is displayed for workflows that contain only one delivery service.
• Workflows that do not require entry of metadata:
The Service Menu is displayed for workflows that contain multiple delivery services, and the
Delivery Service screen is displayed for workflows that contain only one delivery service.
• Workflows that require authentication:
44
The Authentication screen is displayed. For details, see page 48 "Entering the Workflow
Password". The screen that is displayed after authentication is performed depends on whether or
not metadata entry is required, as described above.
6. (User Information)
You can view user information, such as the added display languages, usage values and usage limit
values, and restricted functions (e.g., Color Copy, Color Print, 1-Side).
Example of Service Menu
This screen is displayed when you press a workflow button on the Select a Workflow screen.
1 2 3
6
7
DSW706
1. [Preview]
You can preview an image of the scanned document before delivery. For details about the preview, see
page 112 "Previewing a Scanned Original (Preview)".
2. [Back]
Press this button to edit the metadata on the [Metadata] screen. This is displayed only when metadata
entry is required. For details about metadata, see page 49 "Entering the Metadata".
3. [Home]
4. [Logout]
This logs out the user from the device. The user cannot log out when performing scanning.
5. Delivery Service
Use this to select and specify a delivery service. When you press a service button, the Delivery Service
screen is displayed. Use this screen to enter or select a delivery destination.
When you press [Details...], a list of currently selected destinations is displayed. Press [Summary] on the
Destination List screen to return to the Service Menu.
45
Depending on the administrator settings, in addition to delivery service buttons, process connector
buttons may also be displayed, and pressing these buttons displays the configuration screen for that
process connector.
6. [Document Name]
Enter the document name. For details about the document name, see page 87 "Specifying the
Document Name".
7. [Scan Settings]
This displays the [Scan Settings] screen, which can be used to specify the scan settings, scan size, and
process connectors. For details, see page 88 "Scan Settings", page 94 "Configuring the Scan Size",
and page 98 "Converting a Scanned Image (Process Connector)".
Example of Delivery Service screen (Send to Email screen)
This screen is displayed when you press a delivery service button on the Service Menu.
For details about the delivery service screens, see page 52 "Configuring Delivery Destinations".
Example of One-touch Scan screen
This screen is displayed when you select a one-touch scan workflow on the Select a Workflow
screen. Because the destination and scan settings are specified in advance for one-touch scan, you
can start scanning and delivery simply by pressing [Start]. You cannot change these settings.
For details about one-touch scan, see page 48 "One-touch Scan".
46
Overview of Capture and Delivery
Overview of Capture and Delivery

This section describes an overview of the procedure from scanning of a document to delivery.
The actual procedure varies depending on the administrator settings.
1. Place the document in the ADF or on the exposure glass.

For details, see the user's guide supplied with the device.
For details, see page 19 "Logging In to an MFP".
If the Smart Operation Panel home screen or the print document list screen is displayed after login
when the Smart Operation Panel is used, press [SLNX Scan & Fax] to display the Select a
Workflow screen.
3. On the Select a Workflow screen, select the group with the workflow to use for delivery.
When using the Smart Operation Panel, press the group selection button and select the desired
group.
When using the Standard Operation Panel, press a group tab.
4. Press the button of the workflow to use for delivery.
When the password entry screen is displayed, enter the password.
For details, see page 48 "Entering the Workflow Password".
When a one-touch scan workflow is selected, see page 48 "One-touch Scan".
5. Configure the metadata to be added to the document for delivery as necessary.
For details, see page 49 "Entering the Metadata".
6. Select a delivery service and specify the delivery destination of the document.
For details, see page 52 "Configuring Delivery Destinations".
7. Specify the scan settings, including the document name and scan settings.
For details, see page 87 "Configuring Scan Settings".
8. Press [Start] to start the scan.
For details, see page 109 "Scanning a Document on an MFP".
9. This Select a Workflow screen is displayed.
When using the Smart Operation Panel, press [Back to Top].
When using the Standard Operation Panel, press [Home].
• You can view the delivery status and result on the [Job Log] screen.
• For details, see page 117 "Viewing Job Logs".
47
Entering the Workflow Password
Normally, the user information of the user logged into the device is used in the workflow, but depending
on the administrator settings, the user may have to enter a password.
1. If the Enter Password screen is displayed after you press a workflow button, press [Enter].
• If the entered password is incorrect, an error message is displayed. Press [OK], and enter the
correct password.
One-touch Scan
One-touch scan is a workflow with document delivery parameters specified in advance by the
administrator. You can scan and deliver a document simply by placing the document in the ADF or on
the exposure glass and pressing [Start].
When using the Smart Operation Panel, you can only specify Document Name. The service buttons are
not displayed, and the items on the [Scan Settings] screen are grayed out and cannot be changed.
When the Standard Operation Panel is being used, the delivery service buttons and the [Scan Settings]
parameters are disabled (grayed out), and the parameters cannot be changed.
48
Entering the Metadata

Enter the metadata on the [Metadata] screen before scanning.
The [Metadata] screen displays the metadata items configured by the administrator.
The contents entered as metadata are set as the properties of the scanned document.
• You can edit or delete the default values of the input fields before scanning.
• You cannot edit input fields of items restricted for editing by the administrator.
• If you enter metadata with an invalid format for items whose input format, values, and date range
have been restricted by the administrator, an error is displayed.
• [Preview] may not be available depending on the device model being used.
Understanding the Metadata Screen Layout (When Using the Smart Operation
Panel)
When you select a workflow that requires metadata entry, the metadata is displayed at the top of the
screen.
Press [Metadata] to display the [Metadata] screen.
After entering the metadata, press [Destination] to display the Service Menu screen or the Delivery
Service screen.
1 2 3 4
5
6
EAP710
1. [Metadata]
Press this on any screen to display the [Metadata] screen.
49
2. [Destination]
Press this to display the [Service Menu] screen.
3. [Scan Settings]
This displays the [Scan Settings] screen, which can be used to specify the scan settings, scan size, and process
connectors. For details, see page 87 "Configuring Scan Settings".
4. [Back to Top]
5. [Preview]
You can select the [Preview] check box and press [Start] to view an image of the scanned document before
delivery. For details about the preview, see page 112 "Previewing a Scanned Original (Preview)".
6. [Document Name]
Enter the document name. For details about the document name, see page 87 "Specifying the Document
Name".
7. [Start]
Press this to start the scan.
8. Input field
Enter the metadata. Items with an asterisk (*) are required.
Swipe up or down to display other pages.
Understanding the Metadata Screen Layout (When Using the Standard

Operation Panel)
When you select a workflow that requires metadata entry, the [Metadata] screen is displayed.
After entering the metadata, press [Next] to go to the Service Menu screen or the Delivery Service
screen.
50
1 2 3
6
7
DSW709
1. [Preview]
If the administrator has enabled scanning from the [Metadata] screen, press [Start] on the [Metadata] screen
to start the scan. You can press [Preview] before pressing [Start] to preview an image of the scanned
document before delivery.
For details about the preview, see page 112 "Previewing a Scanned Original (Preview)".
2. [Next]
Press this button to go to the next screen ([Service Menu] screen or Delivery Service screen).
When all required items have been configured, the [Next] button is enabled.
3. [Home]
4. [Logout]
This logs out the user from the device. The user cannot log out when performing scanning.
5. Input field
Enter the metadata. Items with an asterisk (*) are required.
6. [Document Name]
Enter the document name. For details about the document name, see page 87 "Specifying the Document
Name".
7. [Scan Settings]
This displays the [Scan Settings] screen, which can be used to specify the scan settings, scan size, and process
connectors. For details, see page 87 "Configuring Scan Settings".
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Configuring Delivery Destinations

Use the Delivery Service screens to configure the delivery destination settings.
To display a Delivery Service screen when using the Smart Operation Panel, press [Destination] at the
top of the screen and select a delivery service on the Service Menu screen that is displayed. To display a
Delivery Service screen when using the Standard Operation Panel, select a delivery service on the
Service Menu screen that is displayed after selecting a workflow or entering metadata.
• For workflows that contain only one delivery service, the Delivery Service screen is displayed
immediately and the Service Menu screen is not displayed.
• For details about the Service Menu screen, see page 39 "Understanding the Delivery Screens".
Example of Service Menu screen (when using the Smart Operation Panel)
Example of Delivery Service screen (when using the Smart Operation Panel)
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Example of Service Menu screen (when using the Standard Operation Panel)
Example of Delivery Service screen (when using the Standard Operation Panel)
Send to Email
When using the Send to Email service, you can attach a scanned document to an e-mail and deliver it to
multiple e-mail addresses.
• Depending on the administrator settings, the URL (link) to the document save location may be
displayed in the body of the received e-mail.
• Depending on the administrator settings, specified text may be displayed in the body of the
received e-mail.
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Understanding the Send to Email screen layout (when using the Smart Operation
Panel)
4
1
5 2
EAP712
1.
The number of selected e-mail addresses is displayed. Press this button to display the list of selected e-mail
addresses.
2. [Options]
This displays the Send to Email Options screen.
For details about configuring Send to Email Options, see page 59 "Understanding the Send to Email
Options screen layout".
Depending on the administrator settings, this button may not be displayed.
3.
The Service Menu screen is displayed.
4. Selected destinations
The selected e-mail addresses are displayed.
If the administrator has specified the destination e-mail addresses in advance, the specified e-mail addresses
are displayed.
Pressing this field displays the Add Destination screen.
For details about the adding a destination, see page 56 "Specifying a destination e-mail address (when
using the Smart Operation Panel)".
The types of destinations ([To]/[Cc]/[Bcc]) displayed may vary depending on the administrator settings.
5. [Subject]
This displays the text input screen for entering the e-mail subject. Enter the subject on the text input screen, and
press [OK].
Depending on the administrator settings, a specified subject may be displayed.
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• When the administrator has enabled the Send to Me function, "Send to Me" is displayed in
Selected Destinations. Scanned documents are delivered to the selected destinations as well as to
the e-mail address of the logged-in user. If the e-mail address of the logged-in user cannot receive
the scanned documents, they are delivered to the e-mail address specified by the administrator.
Understanding the Send to Email screen layout (when using the Standard Operation
Panel)
5
6
7 2
8
3
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DSW711
1. [OK]
This confirms the settings and displays the Service Menu screen.
2. [ ] [ ]
Use these buttons to display more e-mail addresses in the Search Results list.
3. Search Results List
This displays the e-mail address search results.
4. [Options]
This displays the Send to Email Options screen.
For details about configuring Send to Email Options, see page 59 "Understanding the Send to Email
Options screen layout".
Depending on the administrator settings, this button may not be displayed.
5. [Selected Destinations]
are displayed.
Press [Selected Destinations] to display the Selected Destinations screen.
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6. [To]/[Cc]/[Bcc]/[ReplyTo]
From the drop-down list, select the type of destination of the destination e-mail address.
To specify a reply-to address different from the sender's, select [ReplyTo].
The types of destinations vary depending on the administrator settings.
7. [Search]
This searches for a destination e-mail address from the LDAP server address book and displays the search
results in the Search Results list. It searches for all e-mail addresses that contain the search keyword.
using the Standard Operation Panel)".
Depending on the administrator settings, this button may be grayed out and not be available.
8. [Manual Entry]
This displays the text input screen for entering an e-mail address.
using the Standard Operation Panel)".
9. [Subject]
press [OK].
Specifying a destination e-mail address (when using the Smart Operation Panel)
Select a destination e-mail address by searching the address book on the LDAP server, or directly
specify the e-mail address.
• If the administrator has specified the destination in advance, you do not need to specify an e-mail
address. The number of selected e-mail addresses and the actual e-mail addresses are displayed in
Selected Destinations.
• If the administrator has disabled [Search] or [Manual Entry], these are not displayed. Specify the e-
mail addresses with a usable function.
Searching for a destination e-mail address
1. Press [To], [Cc], or [Bcc] on the Send to Email screen.

2. Press [Search].
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3. Enter the search keyword, and press [Run Search].

To search all e-mail addresses, press [OK] without entering anything in the input field. All
usable e-mail addresses are displayed in the list.
To search using the wildcard function, enter an asterisk (*) and keyword. The search results
will vary depending on the location of the asterisk as follows:
• "*keyword*" displays all names including the keyword.
• "keyword*" displays names starting with the keyword.
• "*keyword" displays names ending with the keyword.
4. Select the check box of one or more destination e-mail addresses.
You can select multiple e-mail addresses at the same time.
5. To search for additional e-mail addresses, press [×] and repeat Steps 2 to 4.
6. Press [OK].
Manually entering a destination e-mail address
1. Press [To], [Cc], or [Bcc] on the Send to Email screen.

2. Press [Manual Entry].
3. Enter one or more e-mail addresses.
If the administrator has specified a domain (e.g., @abccorp.com) in advance, enter just the e-
mail account of the recipient (e.g., john). The domain is automatically added (e.g.,
john@abccorp.com).
To delete an entered e-mail address, press [×].
4. Press [Completed].
To enter additional e-mail addresses, press the text input field and repeat Steps 2 to 3.
5. Press [OK] at the top right of the screen.
Specifying a destination e-mail address (when using the Standard Operation Panel)
Select a destination e-mail address by searching the address book on the LDAP server, or directly
specify the e-mail address.
address. The number of specified e-mail addresses and the actual e-mail addresses are displayed
in the field next to [Selected Destinations].
• If the administrator has disabled [Search] or [Manual Entry], these are grayed out. Specify the e-
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1. Press [Search] on the Send to Email screen.

2. Enter the search keyword, and press [OK].
3. Select [To], [Cc], or [Bcc].
4. On the Search Results list, press and select the destination e-mail addresses.
The selected e-mail addresses are highlighted.
5. To search for additional e-mail addresses, repeat Steps 1 to 4.
1. From the drop-down list on the Send to Email screen, select [To], [Cc], or [Bcc].
john@abccorp.com).
4. Press [OK].
Removing specified destination e-mail addresses (when using Smart Operation Panel)
You can remove selected e-mail addresses from Selected Destinations.
1. Press [ ].
2. Clear the check boxes of the e-mail addresses you want to remove.
You can edit a manually entered e-mail address. Press for the e-mail address you want to
edit, and then press [OK].
3. Press [OK].
The selection is canceled.
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Removing specified destination e-mail addresses (when using the Standard

Operation Panel)
You can remove selected e-mail addresses from the Search Results list or Selected Destinations.
Search Results List
1. On the Search Results list, press the e-mail addresses you want to remove.
The e-mail addresses are removed and are no longer highlighted.
1. Press [Selected Destinations].

2. Press the e-mail addresses you want to remove.
To remove all selected e-mail addresses, press [Reset All].
Understanding the Send to Email Options screen layout
Pressing [Options] on the Send to Email screen displays the Send to Email Options screen.
When using Smart Operation Panel
2
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4
5
6
7
EEC717
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2
3
4
5
6
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1. (When using the Smart Operation Panel) [OK] (When using the Standard Operation
Panel)
2. Divide Email
Specify how to divide e-mail.
• [Do Not Divide]
• [Page Divide]
Each page of a scanned document is attached as a file and sent separately.
• [Size Divide]
Scanned documents are divided by the size specified in [Email Division Size (KB)] and sent
separately. If the e-mail software of the recipient has a data restore function, the received divided
data can be restored to one file.
3. Email Division Size (KB)
When [Size Divide] is selected for [Divide Email], enter the file size for dividing the document.
4. Email Attachment Format
Specify how an attached file to e-mail message is divided. This setting is available when [Divide Email] is
set to [Size Divide].
• Logical Division (Join Automatically)
The file is divided into files that the recipient can open.
• Byte Division (Join Using Utility)
The file is divided into files that must be restored by the e-mail application.
• [Logical Division (Join Automatically)] is not available when the Send to Email connector is used in
a workflow whose job processing location is [On Server] and selected output file format is PDF.
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5. Notification
Specify whether or not to send a notification e-mail when the recipient has opened the e-mail. Select
[On] to send a notification e-mail to the logged-in user. If the e-mail address of the logged-in user
cannot receive the notification e-mail, it is sent to the e-mail address specified by the administrator.
6. Priority
7. Sensitivity
Select the sensitivity assigned to the e-mail. When a setting other than [None] is selected, the sensitivity is
added to the e-mail header.
• None
• Personal
• Private
• If the administrator has disabled [Divide Email], this is grayed out and cannot be configured.
Send to Folder, Send to FTP, Send to WebDAV, Send to Google Drive, and
Send to Dropbox
You can save scanned documents to a local folder or a shared folder on a network.
• Send to Folder
You can save scanned documents to multiple shared folders on a network. This is convenient for
delivering and managing large files unsuitable for sending by e-mail and documents that must be
shared among multiple users.
You can also have scanned documents delivered automatically to a logged-in user's home folder
(Send to Home Folder function).
• Send to FTP
This saves scanned documents to a specified FTP server. You can share documents with users
outside a local network. It is also effective for sharing documents in networks with different
operating systems (e.g., Windows, UNIX, Linux).
• Send to WebDAV
This delivers scanned documents to a specified WebDAV platform. By linking with a third-party
document management system that supports WebDAV, you can edit and manage shared files on a
remote server.
• Send to Google Drive
You can save the scanned document in Google Drive.
• Send to Dropbox
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You can save the scanned document in a business account of Dropbox.
• The Send to Home Folder function is only effective for Send to Folder.
• The procedures for Send to FTP, Send to WebDAV, Send to Google Drive, and Send to Dropbox
are the same as Send to Folder.
• When selecting Send to Google Drive or Send to Dropbox, the screen for selecting a Google
account may be displayed. In this case, select the account to be used and press [Next].
Understanding the Send to Folder screen layout (when using the Smart Operation
Panel)
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6 2
7
3
EAP714
1.
This searches the folders. It searches all folders that contain the search keyword.
For details about the adding a destination folder, see page 64 "Specifying a destination folder (when using
the Smart Operation Panel)".
2. (Number of Selected Folders)
This displays the number of selected folders. Press this to display the list of selected folders.
3.
This displays the subfolder(s) of the selected root folder. If the administrator has disabled the subfolder display,
this is grayed out.
4.
This displays the folder one layer up. This item is valid only when a subfolder is displayed.
5.
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6.
7. Destination Folder(s) List
This displays a list of folders that can be specified as the destination.
Depending on the administrator settings, a specified folder may be displayed.
• When the administrator has enabled the Send to Home Folder function, "Send to Home Folder" is
displayed in Selected Destinations. Scanned documents are delivered to the selected destinations
as well as to the home folder of the logged-in user. If the home folder of the logged-in user cannot
be obtained, documents are not delivered to the home folder. In this case, the delivery job ends
without creating an error, but an error is logged by the system. If a document is not delivered to the
home folder, contact the administrator.
Understanding the Send to Folder screen layout (when using the Standard Operation
Panel)
5
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DSW713
1. [OK]
2.
This displays the folder one layer up. This item is valid only when a subfolder is displayed.
3.
This displays the subfolder(s) of the selected root folder. If the administrator has disabled the subfolder display,
this is grayed out.
4. [ ] [ ]
Use these buttons to scroll the folders displayed in Selected Destinations.
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6. [Search]
This searches the folders. It searches all folders that contain the search keyword.
For details about the adding a destination folder, see page 65 "Specifying a destination folder (when using
the Standard Operation Panel)".
7. [View Folder(s)]
8. [Root]
9. Destination Folder(s) List
This displays a list of folders that can be specified as the destination.
Depending on the administrator settings, a specified folder may be displayed.
• When the administrator has enabled the Send to Home Folder function, "Send to Home Folder" is
displayed in Selected Destinations. Scanned documents are delivered to the selected destinations
as well as to the home folder of the logged-in user. If the home folder of the logged-in user cannot
be obtained, documents are not delivered to the home folder. In this case, the delivery job ends
without creating an error, but an error is logged by the system. If a document is not delivered to the
home folder, contact the administrator.
Specifying a destination folder (when using the Smart Operation Panel)
Select a destination folder from the list or search for and specify the destination folder.
• If the administrator has specified the destination in advance, you do not need to specify a
destination folder. The number of specified destination folders and the actual destination folders are
displayed in the field next to [Selected Destinations].
Selecting a destination folder from the list
1. Select one or more check boxes of the destination folders.

You can select multiple folders at the same time. The selected folders are highlighted.
Searching for a destination folder
1. Press [ ].
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2. Enter all or part of the folder name, and press [Search].

The folder name is searched for in the displayed folders. This searches through the subfolders.
The folders that match the specified search conditions are displayed in a list.
To search all folders or subfolders, press [OK] without entering anything in the input field. All
usable folders are displayed in the list.
3. Select one or more check boxes of the destination folders.
You can select multiple folders at the same time.
4. Press [×], and repeat Steps 2 and 3 to add destinations.
5. Press [OK].
Specifying a destination folder (when using the Standard Operation Panel)
Select a destination folder from the list or search for and specify the destination folder.
• If the administrator has specified the destination in advance, you do not need to specify a
destination folder. The number of specified destination folders and the actual destination folders are
displayed in the field next to [Selected Destinations].
Selecting a destination folder from the list
1. Press the destination folder(s).

The selected folders are highlighted.
2. Press [OK].
Searching for a destination folder
1. Press [Search].
2. Enter all or part of the folder name, and press [OK].
The folder name is searched for in the displayed folders. This searches through the subfolders.
The folders that match the specified search conditions are displayed in a list.
To search all folders or subfolders, press [OK] without entering anything in the input field. All
usable folders are displayed in the list.
3. Press and select one or more destination folders.
The selected folders are highlighted.
4. To search for additional folders, repeat Steps 1 to 3.
5. Press [OK].
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Removing destination folders (when using the Smart Operation Panel)
You can remove selected folders from the folder list or Selected Destinations.
1. Clear the check boxes of the folders you want to remove.

The folders are removed.
Removing destination folders (when using the Standard Operation Panel)
You can remove selected folders from the folder list or Selected Destinations.
Folder list
1. On the folder list, press the folders you want to remove.

The folders are removed and are no longer highlighted.

This displays the selected folders.
2. Press the folders you want to remove.
The folders are removed and are no longer highlighted.
To remove all selected folders, press [Reset All].
Send to Printer
Use the Send to Printer service to print scanned documents from a printer configured in a RICOH
Streamline NX server.
You can print JPEG (jpeg, jpg, jpe) and TIFF (tif and tiff) files. The default settings of the selected printer
driver are used for printing.
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Understanding the Send to Printer screen layout (when using the Smart Operation
Panel)
1
2
EAP718
1.
2. Printer Name
Select a printer from the list of printers configured in a RICOH Streamline NX server. You can select up to 30
printers. Swipe up or down to display other pages.
3. Quantity
Use [ ] [ ] to specify the number of copies between 1 and 999.
Understanding the Send to Printer screen layout (when using the Standard Operation
Panel)
DSW715
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1. [OK]
2. Printer Name
Select a printer from the list of printers configured in a RICOH Streamline NX server. You can select up to 30
printers. Use [ ] and [ ] to scroll the printers displayed on the screen.
3. Quantity
Use [ ] [ ] to specify the number of copies between 1 and 999.
Send to SharePoint
Use Send to SharePoint to deliver scanned documents to Microsoft SharePoint Server, Office 365, or
SharePoint Online.
Use the following procedure to deliver documents:
1. On the Send to SharePoint screen, enter the user name and password used to log in to
Microsoft SharePoint Server, Office 365, or SharePoint Online, and enter the domain if
necessary, and press [Login].
2. Specify the destination folder.
• You cannot use [ ] of the Smart Operation Panel or [Search] of the Standard Operation
Panel with the Send to SharePoint service.
• When you press [ ] of the Smart Operation Panel or of the Standard Operation Panel, a
list of subfolders and read-only websites and libraries is displayed.
• The method for specifying the destination folders is the same as that for Send to Folder. For
details, see page 64 "Specifying a destination folder (when using the Smart Operation
Panel)" or page 65 "Specifying a destination folder (when using the Standard Operation
Panel)".
• The method for removing destination folders is the same as that for Send to Folder. For details,
see page 66 "Removing destination folders (when using the Smart Operation Panel)" or
page 66 "Removing destination folders (when using the Standard Operation Panel)".
3. Press [Select Content Type].
4. From [Content Type], select the content type.
5. Specify the field values.
When the field settings are on multiple pages, press [Next] to display the next setting page.
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Item Description
String You can enter the smaller of either 255 half-width characters (128 full-
width characters) or the value specified on Microsoft SharePoint Server,
Office 365, or SharePoint Online.
You cannot use a line break.
String with line break You can enter the smaller of either 255 half-width characters (128 full-
You cannot use a line break.
Select Specify a string with a line break from the following items:
• Dropdown ListBox
• Radio button
• Checkbox
• Add selection
Numerical value You can enter the smaller of either 255 half-width characters or the
(string representing a value specified on Microsoft SharePoint Server, Office 365, or
decimal number) SharePoint Online.
"%" is not displayed.
You can specify maximum and minimum values.
When the numerical value is a floating-point number, operations cannot
be guaranteed.
Currency You can enter the smaller of either 255 half-width characters or the
value specified on Microsoft SharePoint Server, Office 365, or
SharePoint Online.
Currency symbols are not displayed.
You can specify maximum and minimum values.
When the numerical value is a floating-point number, operations cannot
be guaranteed.
Date/Time You cannot specify the time, minutes, or seconds.

You can enter a value between 1/1/1900 and 12/31/8900.
Enter the date using the Western calendar system.
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Item Description
URL You can enter the smaller of either 255 half-width characters (128 full-
Browsing cannot be performed.
Do not use an absolute path.
• When you switch the content type, all entered field values are cleared.
Send to CMIS
Use Send to CMIS to deliver scanned documents to a CMIS repository, such as OpenText, EMC
Documentum, and IBM FileNet.
Use the following procedure to deliver scanned documents to a CMIS repository:
1. On the Send to CMIS screen, enter the user name and password to log in to the CMIS
server, and press [Login].
2. Select the destination repository from the drop-down list.

3. Press [Next].
4. From the Select Destination Folder(s) screen, select the destination folder(s).
5. Press [Next].
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6. On the metadata entry screen, select [Document Type] from the drop-down list.
7. Specify the document properties.

The method for specifying the properties varies depending on the type of property.
Items with an asterisk (*) are required.
You can specify up to 14 properties.
8. Press [Next].
• The items displayed on the Select Destination Folder(s) screen of Send to CMIS are the same as
those on the Send to Folder screen. For details, see page 62 "Understanding the Send to Folder
screen layout (when using the Smart Operation Panel)" or page 63 "Understanding the Send to
Folder screen layout (when using the Standard Operation Panel)".
• The method for specifying the destination folders is the same as that for Send to Folder. For details,
see page 64 "Specifying a destination folder (when using the Smart Operation Panel)" or page 65
"Specifying a destination folder (when using the Standard Operation Panel)".
• The method for removing destination folders is the same as that for Send to Folder. For details, see
page 66 "Removing destination folders (when using the Smart Operation Panel)" or page 66
"Removing destination folders (when using the Standard Operation Panel)".
With the Send to DocumentMall service, you can deliver scanned documents to DocumentMall.
• The items displayed on the Send to DocumentMall screen are the same as those on the Send to
Folder screen. For details, see page 62 "Understanding the Send to Folder screen layout (when
using the Smart Operation Panel)" or page 63 "Understanding the Send to Folder screen layout
(when using the Standard Operation Panel)".
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• The method for specifying the destination folders is the same as that for Send to Folder. For details,
see page 64 "Specifying a destination folder (when using the Smart Operation Panel)" or page 65
"Specifying a destination folder (when using the Standard Operation Panel)".
• The method for removing destination folders is the same as that for Send to Folder. For details, see
page 66 "Removing destination folders (when using the Smart Operation Panel)" or page 66
"Removing destination folders (when using the Standard Operation Panel)".
Send to Exchange
Use Send to Exchange to deliver scanned documents to Microsoft Exchange Server, Office 365, or
Exchange Online.
• The items displayed on the Send to Exchange screen are the same as those on the Send to Email
screen. For details, see page 54 "Understanding the Send to Email screen layout (when using the
Smart Operation Panel)" or page 55 "Understanding the Send to Email screen layout (when using
• The method of specifying the destination e-mail address is the same as that for Send to Email. For
details, see page 56 "Specifying a destination e-mail address (when using the Smart Operation
Panel)" or page 57 "Specifying a destination e-mail address (when using the Standard Operation
Panel)".
• The method for removing destination e-mail addresses is the same as that for Send to Email. For
details, see page 58 "Removing specified destination e-mail addresses (when using Smart
Operation Panel)" or page 59 "Removing specified destination e-mail addresses (when using the
Standard Operation Panel)".
• The following items are displayed on the Send to Exchange Options screen:
Item Description
Divide Email Select how to divide e-mail.

• [Do Not Divide]
• [Page Divide]
Each page of a scanned document is attached as a file and sent
separately.
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Item Description
Notification Specify whether or not to send a notification e-mail when the recipient has
opened the e-mail. Select [On] to send a notification e-mail to the logged-in
user. If the e-mail address of the logged-in user cannot receive the
notification e-mail, it is sent to the e-mail address specified by the
administrator.
Priority Select the priority assigned to the e-mail.
Sensitivity Select the sensitivity assigned to the e-mail. When a setting other than
[None] is selected, the sensitivity is added to the e-mail header.
• None
• Personal
• Private
Send to RightFax
Send to RightFax can be used to deliver scanned documents to a fax number or e-mail address via a
RightFax Server.
Select a sender from the Phonebook registered to the RightFax Server. You can also directly add a
sender from the operation screen of the device to the Phonebook.
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Understanding the Send to RightFax screen layout (when using the Smart Operation
Panel)
1 2 3
EAP753
1.
2. Destination
This displays the selected fax numbers or e-mail addresses. If the administrator has specified the destination in
advance, the specified destination is displayed.
Pressing the field next to [Destination] displays the Add Destination screen. The procedure for adding
destinations is the same as that for Send to Email. For details, see page 56 "Specifying a destination e-mail
address (when using the Smart Operation Panel)".
In addition to [Search] and [Manual Entry], the Add Destination screen of Send to RightFax also displays
[Recent...]. Pressing [Recent...] displays the 10 most recent fax numbers or e-mail addresses from the sent
history for the same user in the Search Results list. Select the check boxes of the fax numbers or e-mail
addresses to be specified as destinations.
3.
The number of selected fax numbers or e-mail addresses is displayed. Press this button to display the list of
selected destinations.
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Understanding the Send to RightFax screen layout (when using the Standard
Operation Panel)
4 2
5 3
6
7
8
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1. [OK]
2. Search results
This displays the fax number or e-mail address search results.
3. [ ] [ ]
Use these buttons to display more fax numbers or e-mail addresses in the Search Results list.
4. [Destination]
This displays the number of selected fax numbers and e-mail addresses and the actual fax numbers and e-mail
addresses. If the administrator has specified the destination in advance, the specified destination is displayed.
Press [Destination] to display the Selected Destinations screen.
5. Private/Public
You can switch between [Private] and [Public] for the Phonebook to search.
6. [Search]
This searches for destination fax numbers and e-mail addresses from the Phonebook, and displays the search
results in a list. It searches for all fax numbers and e-mail addresses that contain the search keyword.
The procedure for adding destinations is the same as that for Send to Email. For details, see page 57
"Specifying a destination e-mail address (when using the Standard Operation Panel)".
7. [Manual Entry]
This displays the text input screen for entering a fax number or e-mail address.
The procedure for adding destinations is the same as that for Send to Email. For details, see page 57
"Specifying a destination e-mail address (when using the Standard Operation Panel)".
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You can omit the hyphens and parentheses in the fax number.
8. [History]
This displays the 10 most recent fax numbers or e-mail addresses from the sent history for the same user in the
Search Results list. Press the fax numbers or e-mail addresses to specify the destinations.
Add-on setting items
This section describes the Send to RightFax add-on setting items.

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1. Priority
Configure the priority of the fax.
• This item may be grayed out due to the Management Console settings. For details, contact the
administrator.
2. Hold for Preview
Specify whether or not to hold the fax for previewing before sending.
3. [Phonebook Entry]
Add a destination to the Phonebook of the RightFax Server. For details, see page 78 "Adding a
destination to the Phonebook".
administrator.
4. Account/Matter
Specify a cost center.
• Configure the Account and Matter setting names with the RightFax Server settings. For details,
contact the administrator.
5. Cover Sheet File
Select the file of the cover sheet to be added to the fax. When [System Default] is selected, the cover
sheet file is "FCS.pcl".
• This item may be grayed out due to the Management Console or RightFax Server settings. For
details, contact the administrator.
6. Fine Mode
Select this check box to send a document by fine mode. The resolution of fine mode is 200 × 200 dpi.
Clear the check box to send a document by standard mode. The resolution of standard mode is 100 ×
100 dpi.
7. From Name
Specify the from name to be displayed on the fax cover sheet (max. 59 characters).
administrator.
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Adding a destination to the Phonebook

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13
14 10
EAP758
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1
2
3
4
5 8
6 9
7
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12
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DSW756
1. [Clear]
Press this button to clear the entered destinations and input results and return the items to their default
values.
2. ID
Enter the destination ID to be registered. If you do not enter an ID, the string entered in [Name] is
automatically entered here.
3. Name
Enter the name of the destination to be registered.
4. Company
Enter the company name.
5. Address
Enter the address.
6. City/State
Enter the name of the state or province and the name of the city or locality.
7. Destination
Select from [Fax] or [Email] for the destination type.
8. [Published]
Specify whether or not to publish this destination.
9. [Read Only]
Specify whether or not to make this destination read-only.
10. [Add]
Add an entered destination to the Phonebook.
11. Fax Number 1, Fax Number 2
Enter the main and secondary fax numbers. When Destination is set to [Fax], enter a main fax number.
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12. Email Address

Enter one or more e-mail addresses. When Destination is set to [Email], enter an e-mail address.
13. Voice Number 1, Voice Number 2
The main and secondary voice numbers can contain up to 17 characters each.
14. Result
Press [Add] to display the entered destinations.
Checking the status of a Send to RightFax job
You can use the FaxUtil of the RightFax client software to check the status of a Send to RightFax job.
1. Open FaxUtil and log in.

2. Select an account for checking a job from the account list.
3. Select [All].
4. Check the job status.
• After you specify multiple destinations as document destinations, job status information is displayed
for each destination in FaxUtil.
Send to Gmail
When using the Send to Gmail service, you can deliver a scanned document to user's Gmail account.
• Depending on the administrator settings, the URL (link) to the document save location may be
displayed in the body of the received e-mail.
• Depending on the administrator settings, specified text may be displayed in the body of the
received e-mail.
• The screen for selecting a Google account may be displayed. In this case, select the account to be
used and press [Next].
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Understanding the Send to Gmail screen layout (when using the Smart Operation
Panel)
2
1
3
4
EAP812
1.
The number of selected e-mail addresses is displayed. Press this button to display the list of selected e-mail
addresses.
2.
3. Selected destinations
are displayed.
Pressing this field displays the Add Destination screen.
using the Smart Operation Panel) ".
The types of destinations ([To]/[Cc]/[Bcc]) displayed may vary depending on the administrator settings.
4. [Subject]
press [OK].
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Understanding the Send to Gmail screen layout (when using the Standard Operation
Panel)
4
5
6
7 2
3
8
DYP713
1. [OK]
2. [ ] [ ]
Use these buttons to display more e-mail addresses in the Search Results list.
3. Search Results List
This displays the e-mail address search results.
are displayed. Press [Reset All] to clear all selected addresses.
5. [To]/[Cc]/[Bcc]
From the drop-down list, select the type of destination of the destination e-mail address.
The types of destinations vary depending on the administrator settings.
6. [Search]
This searches for a destination e-mail address from the G Suite Directory or Personal Contact List and displays
the search results in the Search Results list.
When Searching in the Personal Contact List
It searches for all e-mail addresses that contain the search keyword. Search is performed on contact
names, contact e-mail addresses and personal group names with the e-mail address of the logged-in
user or proxy user. Search by regular expression is not supported.
When Searching in the G Suite Directory
It searches on individual contact entries in the directory but not group entries.
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Search is performed against G Suite Directory individual contact names (concatenation of First Name
and Last Name) and e-mail addresses. It searches names and e-mail addresses which contain the whole
search string or starting with the search string. For example, a query with "James" matches users with the
name "James Smith" or "Peter James" or the e-mail address "James.cameron@company.com".
using the Standard Operation Panel) ".
7. [Manual Entry]
This displays the text input screen for entering an e-mail address.
using the Standard Operation Panel) ".
8. [Subject]
press [OK].
Specifying a destination e-mail address (when using the Smart Operation Panel)
Select a destination e-mail address by searching in the G Suite Directory or Personal Contact List, or
directly specify the e-mail address.
address. The number of selected e-mail addresses and the actual e-mail addresses are displayed in
Selected Destinations.
• If the administrator has disabled [Search] or [Manual Entry], these are not displayed. Specify the e-
• When Searching in the Personal Contact List, it searches for all e-mail addresses that contain the
search keyword. Search is performed on contact names, contact e-mail addresses and personal
group names with the e-mail address of the logged-in user or proxy user. Search by regular
expression is not supported.
• When Searching in the G Suite Directory, it searches on individual contact entries in the directory
but not group entries. Search is performed against G Suite Directory individual contact names
(combination of First Name and Last Name) and e-mail addresses. It searches names and e-mail
addresses which contain the whole search string or starting with the search string. For example, a
83
query with "James" matches users with the name "James Smith" or "Peter James" or the e-mail
address "James.cameron@company.com".
1. Press [To], [Cc], or [Bcc] on the Send to Gmail screen.

2. Press [Search].
3. Enter the search keyword, and press [Run Search].
4. Select the check box of one or more destination e-mail addresses.
5. To search for additional e-mail addresses, press [×] and repeat Steps 2 to 4.
6. Press [OK].
1. Press [To], [Cc], or [Bcc] on the Send to Gmail screen.

john@abccorp.com).
To delete an entered e-mail address, press [×].
4. Press [Completed].
To enter additional e-mail addresses, press the text input field and repeat Steps 2 to 3.
5. Press [OK] at the top right of the screen.
Specifying a destination e-mail address (when using the Standard Operation Panel)
Select a destination e-mail address by searching in the G Suite Directory or Personal Contact List, or
directly specify the e-mail address.
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address. The number of specified e-mail addresses and the actual e-mail addresses are displayed
in the field next to [Selected Destinations].
• If the administrator has disabled [Search] or [Manual Entry], these are grayed out. Specify the e-
1. Press [Search] on the Send to Gmail screen.

2. Enter the search keyword, and press [OK].
3. Select [To], [Cc], or [Bcc].
4. On the Search Results list, press and select the destination e-mail addresses.
The selected e-mail addresses are highlighted.
5. To search for additional e-mail addresses, repeat Steps 1 to 4.
1. From the drop-down list on the Send to Email screen, select [To], [Cc], or [Bcc].
john@abccorp.com).
4. Press [OK].
Removing specified destination e-mail addresses (when using Smart Operation Panel)
You can remove selected e-mail addresses from Selected Destinations.
1. Press [ ].
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2. Clear the check boxes of the e-mail addresses you want to remove.
You can edit a manually entered e-mail address. Press for the e-mail address you want to
edit, and then press [OK].
3. Press [OK].
The selection is canceled.
Removing specified destination e-mail addresses (when using the Standard

Operation Panel)
You can remove selected e-mail addresses from the Search Results list or Selected Destinations.
Search Results List
1. On the Search Results list, press the e-mail addresses you want to remove.

2. Press the e-mail addresses you want to remove.
To remove all selected e-mail addresses, press [Reset All].
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Configuring Scan Settings

This section describes how to configure the document scan settings.
Before scanning a document to deliver, specify the following settings:
• Document Name
• Scan Settings
• Scan Size
• Process Connectors
• The scan setting items that can be specified vary depending on the workflow settings.
• When using the Smart Operation Panel, you can only specify Document Name. When using the
Standard Operation Panel in a one-touch scan workflow, you cannot specify any scan settings
other than document name.
Specifying the Document Name
Press [Document Name] to specify the document name (file name) assigned to the scanned document.
Specifying a document name makes it easier to identify the document. The document name can also be
used in the job log display.
• Depending on the administrator settings, the date and (local) time scanning was performed is
added to the end of the document name.
Format: DocumentName_yyyymmddhhmmss (yyyy: year, mm: month, dd: day, hh: hour, mm:
minute, ss: second)
• If the document name is not specified, the date and (local) time scanning was performed becomes
the document name regardless of the administrator settings.
Format: yyyymmddhhmmss (yyyy: year, mm: month, dd: day, hh: hour, mm: minute, ss: second)
• In the following cases, the administrator specified the document name and restricted editing.
Therefore, the document name cannot be changed on the operation screen of the device.
• When [Document Name] is not displayed on the Smart Operation Panel
• When [Document Name] is grayed out on the Standard Operation Panel
• When using Send to FTP, you can only use single-byte alphanumeric characters for the document
name.
Use the following procedure to specify the document name.
1. Press [Document Name].

The text input screen is displayed.
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2. The document name can contain up to 128 characters.

3. Press [OK].
Scan Settings
Use the [Scan Settings] screen to specify the document resolution, file format, image density, and other
settings.
• These functions may not be available or displayed on the operation screen depending on the
administrator settings.
• You can only use the functions supported by the device. Unsupported functions are disabled
(grayed out). When all values are grayed out, the default values specified on the device are
applied.
Displaying the [Scan Settings] screen
Use the following procedure to display the [Scan Settings] screen:

1. Press [Scan Settings].

2. On the [Scan Settings] screen, press the item you want to change.
The corresponding configuration screen is displayed.
1. Press [Scan Settings] on the [Service Menu] or [Metadata] screen.

2. Press the [Scan Settings] tab.
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Understanding the [Scan Settings] screen layout (when using the Smart Operation
Panel)
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EAP747
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1. Resolution
The resolution configuration screen is displayed.
Select from [100dpi], [200dpi], [300dpi], [400dpi], and [600dpi].
The standard resolution setting is 200 dpi. The higher the resolution, the clearer the image and larger the file
size.
2. Scan type
The scan type configuration screen is displayed.
Specify the scan type according to the color and contents of the original.
• Auto Color
• Black & White: Text/Photo
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• Gray Scale
• Full Color: Text/Photo
• Depending on the device, [Auto Color Select] may not be available. For details, contact the
administrator.
• When [Auto Color Select] is selected, the color (black-and-white or color) of the original is
automatically determined during scanning. When the document is determined to be color, a JPEG file is
generated. When the document is determined to be black and white, a TIFF file is generated.
3. File Format
The file format configuration screen displayed.
Specify the file format of the scanned document. When a black-and-white option is selected for [Scan Type],
select the file format from the [Black & White] drop-down list. When a gray scale or full color option is
selected for [Scan Type], select the file format from the [Gray Scale/Color] drop-down list.
• For details about the selectable file formats, see page 93 "Supported File Formats".
4. Original Orientation
The original orientation configuration screen is displayed.
When scanning an original using the ADF, specify [Portrait/Readable] or [Landscape/Unreadable] for the
orientation the original is placed in the ADF.
5. Original Settings
The original settings configuration screen is displayed.
Specify the number of sides of the original to be scanned.
When scanning the original using the ADF, specify the number of sides of the original and how the original
opens to scan with the correct orientation.
When the page closing position is on the side, specify 2 Sided (Top to Top). When the page closing position
is at the top, specify 2 Sided (Top to Bottom).
• 1 Sided
• 2 Sided
• 2 Sided (Top to Top)
• 2 Sided (Top to Bottom)
6. Density
The density configuration screen is displayed.
When [Auto Density On] is selected, the color of the paper is automatically detected, and the scan density is
corrected for originals that are off-white or have show-through, such as a newspaper, to improve the scanned
image quality.
7. Scan Method
The scan method configuration screen is displayed.
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Specify the scan method according to the volume of the original to be scanned.
This scans the original from the ADF or exposure glass.
• Batch
This scans multiple-page originals from the ADF or exposure glass and sends the originals all at once. To
scan additional originals, press the [Start] key, and after all originals are scanned, press [ ]. For details
about the scanning procedure, see page 110 "Batch Scanning (Batch Scan)".
This scans a large volume original in multiple jobs and sends them all at once. When additional originals
are placed in the ADF, scanning starts automatically. After all originals are scanned, press [ ]. For
details about the scanning procedure, see page 111 "Batch Scanning Using the SADF".
• When the maximum document size exceeds the internal memory of the device, the document is not sent.
• When [Batch] is selected and the original is placed both in the ADF and on the exposure glass, the ADF
has priority.
8. Scan Size
The [Scan Size] screen is displayed.
See page 94 "Configuring the Scan Size".
9. Process Connectors
The process connector configuration screen is displayed. Process connectors may not be displayed depending
on the administrator settings.
See page 98 "Converting a Scanned Image (Process Connector)".
10. Reset
Resets the values on the [Scan Settings] and [Scan Size] screens to their defaults.
Understanding the [Scan Settings] screen layout (when using the Standard Operation
Panel)
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3
4
5
6
7
8
DYP719
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1. Resolution
Select from [100dpi], [200dpi], [300dpi], [400dpi], and [600dpi].
The standard resolution setting is 200 dpi. The higher the resolution, the clearer the image and larger the file
size.
2. Scan Type
Specify the scan type according to the color and contents of the original.
• Auto Color
• Black & White: Text / Photo
• Gray Scale
• Full Color: Text / Photo
• Depending on the device, [Auto Color Select] may not be available. For details, contact the
administrator.
• When [Auto Color Select] is selected, the color (black-and-white or color) of the original is
automatically determined during scanning. When the document is determined to be color, a JPEG file is
generated. When the document is determined to be black and white, a TIFF file is generated.
3. File Format
Specify the file format of the scanned document. When a black-and-white option is selected for [Scan Type],
select the file format from the [Black & White] drop-down list. When a gray scale or full color option is
selected for [Scan Type], select the file format from the [Grayscale/Color:] drop-down list.
• For details about the selectable file formats, see page 93 "Supported File Formats".
4. Original Orientation
When scanning an original using the ADF, specify [Portrait] or [Landscape] for the orientation that the original
is placed in the ADF.
5. Original Settings
Specify [1 Sided] or [2 sided] for the number of scanning sides on the original.
When scanning the original using the ADF, specify the number of sides of the original and how the original
opens to scan with the correct orientation.
When [2 sided] is selected, specify [Top to Top] or [Top to Bottom]. When the page closing position is on the
side, specify [Top to Top]. When the page closing position is at the top, specify [Top to Bottom].
6. Density
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When [Auto Density] is selected, the color of the paper is automatically detected, and the scan density is
corrected for originals that are off-white or have show-through, such as a newspaper, to improve the scanned
image quality.
To adjust the image density, select the density level from the drop-down list next to [Auto Density].
7. Scan Method
Specify the scan method according to the volume of the original to be scanned.
This scans the original from the ADF or exposure glass.
• Batch
This scans a large volume original in multiple jobs and sends them all at once. To scan additional
originals, press the [Start] key, and after all originals are scanned, press [ ]. For details about the
scanning procedure, see page 110 "Batch Scanning (Batch Scan)".
• Mixed Batch
This scans multiple-page originals from the ADF or exposure glass and sends the originals all at once. To
scan additional originals, press the [Start] key, and after all originals are scanned, press [ ]. For details
about the scanning procedure, see page 110 "Scanning Multiple Originals Using the ADF or Exposure
Glass (Mixed Batch) (When Using the Standard Operation Panel)".
This scans a large volume original in multiple jobs and sends them all at once. When additional originals
are placed in the ADF, scanning starts automatically. After all originals are scanned, press [ ]. For
details about the scanning procedure, see page 111 "Batch Scanning Using the SADF".
• When the maximum document size exceeds the internal memory of the device, the document is not sent.
• When [Mixed Batch] is selected and the original is placed both in the ADF and on the exposure glass,
the ADF has priority.
• Wide format devices do not support [Mixed Batch].
8. Reset
Resets the values on the [Scan Settings], [Scan Size], and [OCR Scanned PDF] tabs to their defaults.
Supported File Formats
The following file formats are supported:
• The file formats displayed on the [Scan Settings] screen vary depending on the administrator
settings.
When a black-and-white option is selected for [Scan Type]
• PNG
• GIF
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• PDF with OCR text (multi-page)
• TIFF (MR, multi-page/single page)
• TIFF (MH, multi-page/single page)
• TIFF (Uncompressed, multi-page/single page)
• TIFF-F (MMR, multi-page/single page)
• TIFF-F (MR, multi-page/single page)
• TIFF-F (MH, multi-page/single page)
• DCX (multi-page/single page)
When a gray scale or full color option is selected for [Scan Type]
• JPEG
• PNG
• GIF
• PDF with OCR text/A (multi-page)
• TIFF (Uncompressed, multi-page/single page)
• High Compression PDF (multi-page/single page)
• High Compression PDF with OCR text (multi-page)
Configuring the Scan Size
On the [Scan Size] screen, specify the size according to the original to be scanned.
• The items displayed on the [Scan Size] screen vary depending on the functions supported by the
device and the administrator settings.
Displaying the [Scan Size] screen
Use the following procedure to display the [Scan Size] screen.
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2. Press [Scan Size] on the [Scan Settings] screen.

2. Press the [Scan Size] tab.
Understanding the Scan Size screen layout (when using the Smart Operation Panel)
1
2
3
DSW721
1. Auto Detect
This automatically detects the size of the original. The size of the first page of the original is detected and
applied to all remaining pages.
2. Mixed Original Sizes
This detects the size of each page of the original that contains mixed page sizes.
3. Select from Regular Size
The regular paper size selection screen is displayed. Select the size of the original from the paper size list.
• Depending on the device, [Auto Detect] and [Mixed Original Sizes] may not be available. For
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Understanding the Scan Size screen layout (when using the Standard Operation
Panel)
1
2
DSW720
1. [Auto Detect]
This automatically detects the size of the original. The size of the first page of the original is detected and
applied to all remaining pages.
2. [Mixed Original Sizes]
This detects the size of each page of the original that contains mixed page sizes.
3. Paper size
Select the size of the original from the paper size list.
• Depending on the device, [Auto Detect] and [Mixed Original Sizes] may not be available. For
Configuring a PDF with OCR Text
When selecting [OCR Scanned PDF], [OCR Scanned PDF/A], or [OCR Scanned High Compression
PDF] for [File Format] on the [Scan Settings] screen, you can specify the OCR language and delete
blank pages.
• The items displayed in [File Format] on the [Scan Settings] screen vary depending on the functions
supported by the device and the administrator settings.
• PDF with OCR Text only supports those models that can create a searchable PDF on the device.
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Displaying the [PDF with OCR Text] screen
Use the following procedure to display the [OCR Scanned PDF] screen:

2. Press [OCR Scanned PDF] on the [Scan Settings] screen.

2. Press the [OCR Scanned PDF] tab.
Understanding the Send to PDF with OCR Text screen layout

When Using the Smart Operation Panel
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When Using the Standard Operation Panel
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1. OCR Language
Specify the language to use when performing OCR.
2. Remove Blank Pages
Specify whether or not to remove blank pages.
3. Blank Page Sensitivity
Specify the level for detecting blank pages. You can only specify this when selecting [Yes] for [Remove
Blank Pages].
• Level 1 (Detects completely white pages as blank pages)
• Level 2
• Level 3
• Level 4
• Level 5 (Detects dense pages as blank pages)
• Link to Device Settings
This uses the same detection level set on the device.
Converting a Scanned Image (Process Connector)
When a process connector is configured in a workflow, the process connector tab or list is displayed on
the [Scan Settings] screen.
This section describes how to configure the following process connectors:
• OCR
• PDF Converter
• Section Specify
• Section Splitter
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• PDF Stamper
• The process connectors that are available vary depending on the administrator settings. For details,
• When using the Standard Operation Panel, the process connector buttons are displayed on the
Service Menu screen according to the administrator settings. The process connector tab displaying
buttons on the Service Menu screen is not displayed on the [Scan Settings] screen.
Displaying the process connector configuration screen
Use the following procedure to display the process connector configuration screen.

2. On the [Scan Settings] screen, press the process connector you want to configure.

2. Press the process connector tab you want to configure.
OCR
This recognizes the characters in a scanned document and extracts them as text.
The method of using the extracted text may vary depending on administrator settings. You can add a file
name based on the text extracted from the first page of the scanned document and convert the data to a
docx, xlsx, or other file formats that include text information.
In addition, the Auto Orientation function automatically corrects the orientation of the scanned
document. When scanning multiple pages with mixed document orientation, all pages are corrected to
the same orientation.
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1
2
EAP723
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2
DSW722
1. OCR Language
Specify the language of the original for OCR. If the language is not correctly specified, the text will not
be correctly recognized.
2. [Auto Orientation]
This identifies the top and bottom of the scanned original and adjusts the orientation of the image.
PDF Converter
This saves the scanned document in PDF format.

You can create a searchable PDF or a password-protected PDF. When you create a password-
protected PDF, you can restrict printing and editing of the file and copying of text and images.
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• All of the settings of PDF Converter may be disabled (grayed out) depending on the administrator
settings.
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EAP725
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DSW724
1. Create Searchable PDF

This extracts text data from the document and converts it to a searchable PDF file. From the drop-down
list, select the language to use during text extraction. Depending on the administrator settings, this may
not be displayed.
2. Assign a User Password
This creates a PDF file that prompts the user to enter a password when opening the file.
Selecting [Yes] displays the Enter Password screen. Enter a password up to 32 characters, and press
[OK]. Enter the password again, and press [OK].
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3. Assign a Master Password

By assigning a password to a PDF file, you can restrict printing and editing of the file and copying of text
and images.
Selecting [Yes] displays the Enter Password screen. Enter a password up to 32 characters, and press
[OK]. Enter the password again, and press [OK].
For [Prohibit], specify the functions that are restricted with a password.
• Print
• Modify
• Copy/Extract
• Do not specify the same string for User Password and Master Password.
Section Specify
This extracts and delivers only a specific section (page) of a document. This is useful for delivering only
the body of a document with a cover or cover letter.
For example, when a document comprises six sections (pages) and you specify a section range of "1-2,
5-6" for scanning, sections (pages) 3 and 4 are excluded.
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DSW726
1. Section Range
Specify the section to extract from the scanned document.
The following table shows examples of the specification range of a document that has five sections and
the extraction results.
No input All sections are extracted.
3 Section 3 is extracted.
-3 Sections 1 to 3 are extracted.
3- Sections 3 and thereafter are extracted.
1,2 Sections 1 and 2 are extracted.
1-2, 5 Sections 1, 2, and 5 are extracted.
(1,2) Every other section is extracted starting with section 1 (sections 1, 3, and
5).
(2,3) Every third section is extracted starting with section 2 (sections 2 and 5).
(2,2), 4 Every other section is extracted starting with section 2 (sections 2 and 4).
• Here, section 4 is specified two times, but it is only extracted one time.
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8-10 An error occurs, and the document is not delivered.
1-5, 10- Sections 1 to 5 are extracted. "10-" is ignored, as there are no

3-8 Sections 3 to 5 are extracted. "6-8" is ignored, as there are no

(0,2) Every other section is extracted starting at zero (sections 2 and 4).
Section Splitter
This divides a job by separating the document data that comprises multiple sections by the number of
specified sections.
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DSW730
1. Section Numbers
Press [ ] or [ ] to specify the number of sections to be divided from 1 to 500.
Image Correction
This automatically corrects the image of the scanned document.

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3
4
5
6
EAP733
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3
4
5
6
DSW732
1. Noise Reduction (Black & White image only)

This removes stains and spots from the scanned image.
This is only available when a black and white option is selected for Scan Type on the [Scan Settings]
screen.
2. Remove Punch Holes (Black & White image only)
This removes punch hole marks from the scanned image.
It does not remove anything if a punch hole mark is missing or only an outline is present.
This is only available when a black and white option is selected for Scan Type on the [Scan Settings]
screen.
3. Remove Blank Pages
This removes blank pages from a scanned document. This is useful when scanning a document with
mixed one-sided and two-sided originals.
This function is also available when the original uses color paper in a single color.
4. Deskew
This corrects image skew before scanning an image. Skew can be corrected from -7° to +7°.
When the image is extremely skewed, white margins can be added around the deskewed image.
5. Auto Orientation
This automatically detects the orientation of the images and rotates the images so that all pages have the
same orientation.
It can correct originals rotated 90°, 180°, or 270°.
6. Change Resolution
This changes the resolution of the scanned image to a specified value.
This changes only when the resolution of the height or width of the image exceeds the specified value.
When the resolution is changed, the resolution of the height and width of the image become the same.
When the resolution of the image is smaller than the specified value, the resolution cannot be changed.
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PDF Stamper
You can create a PDF with specific embedded text or image.

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EAP739
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DSW738
1. Page Range
Specify the range of pages to be stamped.
• All Pages
• Specified Pages
• First Page
• Last Page
• Even Pages
• Odd Pages
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2. Page Numbers
When Specified Pages is selected in Page Range, specify the pages to be stamped.
The specification methods are as follows:
• Specify certain pages
To stamp pages 1, 3, and 5, specify "1,3,5".
• Specify a range of pages
To stamp pages 2 to 9, specify "2-9".
• Specify certain pages and a range
To stamp pages 2 to 5, 7, and 10 to 20, specify "2-5,7,10-20".
• Specify the last page
To stamp pages 1 to 7, specify "-7".
• Specify the first page
To stamp pages 2 to the last page, specify "2-".
3. Single-page Settings
Specify whether or not to embed a stamp on the document comprising a single page.
• Do not Stamp
• Stamp All
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Scanning a Document on an MFP

This section describes how to scan an original using the ADF or exposure glass of a device.
Select a workflow and specify the destination, metadata and scan method, and then start scanning of
the original.
1. Specify Preview as necessary.

See page 112 "Previewing a Scanned Original (Preview)".
2. Press the [Start] key.
The original is scanned according to the [Scan Method] selected on the Scan Settings screen.
• For details about scanning using the ADF (Batch Scan), see page 110 "Batch Scanning
(Batch Scan)".
• For details about scanning using the ADF or exposure glass (Batch Scan), see page 110
"Scanning Multiple Originals Using the ADF or Exposure Glass (Mixed Batch) (When Using
• For details about scanning using the ADF (SADF), see page 111 "Batch Scanning Using the
SADF".
• For details about scanning using the exposure glass, see page 111 "Scanning Multiple
Originals Using the Exposure Glass".
3. When the scanning complete message is displayed on the operation screen of the device,
press Home or New Document.
To display the Select a Workflow screen, press [Home].
To send a separate document in the same workflow, press New Document. The Metadata screen is
displayed.
4. When Preview is specified in Step 3, check the preview image, and then press [Send].
See page 112 "Previewing a Scanned Original (Preview)".
• For details about the orientation and position for placing the original and the size of the originals
that can be scanned, see the user's guide of the device being used.
• You cannot change the scan method from ADF to exposure glass (or vice versa) during scanning.
• To cancel scanning after pressing the [Start] key, press the [Clear/Stop] key when using the
Standard Operation Panel, or press [Stop] when using the Smart Operation Panel. After scanning
is completed and delivery starts, only the administrator can cancel delivery. For details, see
page 116 "Stopping or Canceling Scanning".
• If, after pressing [Start], an error message is displayed when using the Smart Operation Panel,
check that the original is placed properly and that all required delivery parameters have been
selected or entered. Items with an asterisk (*) are required.
109
• When using the Standard Operation Panel, check that the [Start] key is green. If the [Start] key is
red, check that the original is placed properly and that all required delivery parameters have been
selected or entered. Items with an asterisk (*) are required.
Batch Scanning (Batch Scan)
When [Batch] is selected for [Scan Method] and when using the Standard Operation Panel, place the
original in the ADF. When using the Smart Operation Panel, you can place the original either in the ADF
or on the exposure glass.
To scan additional originals, place the original within the wait time (default is 60 seconds). If the original
is not placed within the wait time, either the documents scanned until then are delivered or delivery is
canceled. The administrator specifies the wait time and how to manage jobs that exceed the wait time.
1. After the first original is scanned, place the next document to be scanned in the ADF
2. Press [Continue].
3. Repeat Steps 2 and 3 to scan all pages.
4. After all originals are scanned, press [Exit].
All scanned documents are delivered as one file.
1. After the first original is scanned, place the next document to be scanned in the ADF.
3. Repeat Steps 2 and 3 to scan all documents.
4. After all documents are scanned, press [ ].
• The device is ready for additional originals to be placed. After all documents are scanned, be
sure to press [ ]. Job management will not start until you press [ ].
Scanning Multiple Originals Using the ADF or Exposure Glass (Mixed Batch)
(When Using the Standard Operation Panel)
110
1. After the first original is scanned, place the next document to be scanned.
3. Repeat Steps 2 and 3 to scan all documents.
• The device is ready for additional originals to be placed. After all documents are scanned, be sure
to press [ ]. Job management will not start until you press [ ].
Batch Scanning Using the SADF
When selecting [SADF] for [Scan Method] and when using the Standard Operation Panel, place the
original in the ADF. When using the Smart Operation Panel, you can place the original either in the ADF
1. After the first original is scanned, place the next document to be scanned in the ADF
Scanning starts automatically. Repeat this step to scan all pages.
1. After the first original is scanned, place the next document to be scanned in the ADF.
Scanning starts automatically. Repeat this step to scan all pages.
Scanning Multiple Originals Using the Exposure Glass
111
1. After the first original is scanned, place the next document to be scanned on the
exposure glass.
2. Press [Continue].
1. After the first original is scanned, place the next document to be scanned on the
exposure glass.
Previewing a Scanned Original (Preview)
By specifying Preview and scanning an original, you can check that the document was correctly
scanned, and then start delivery.
• You can only use this on devices that support the preview function.
• If no operation is performed on the preview screen during the wait time, either the documents
scanned until then are delivered or delivery is canceled. The administrator specifies the wait time
and how to manage jobs that exceed the wait time. The remaining wait time is not displayed on the
preview screen.
Displaying a preview
A preview may be automatically displayed after each scan depending on the administrator settings.
Use the following procedure to manually display a preview.
112
1. When using the Smart Operation Panel, add a check to [Preview]. When using the
Standard Operation Panel, press [Preview].

3. Check the scan result on the preview screen automatically displayed after scanning is
completed.
4. To start delivery, press [Send].
Understanding the Preview screen layout
The details of the buttons and display of the preview screen are shown below.
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DSW751
1. [Cancel]
This cancels sending and closes the preview screen.
2. Display page
This displays the display page number and the total number of pages.
Press [ ] or [ ] to display the previous or next page.
3. [Send]
This resumes sending and closes the preview screen.
4.
This reduces or enlarges the displayed image.
5. Preview image
This displays an image of the scanned original. Double-tap the image to switch between actual size
display and fit page display.
Pinch in or out to reduce or enlarge the display of the image.
In fit page display, press [ ] or [ ] to scroll the pages.
When the display is enlarged, swipe to move the display position.
114

1 2 3
6
DSW750
1. Preview image
This displays an image of the scanned original.
When you magnify the preview image, part of the image is displayed.
Press the part of the image you want to display, and drag it to the display area to make that area visible.
2. [Cancel Sending]
This cancels sending and closes the preview screen.
• When [Mixed Batch] is selected for [Scan Method] on the Scan Settings screen, [Cancel] is
displayed. When you press [Cancel], delivery of the original displayed on the preview screen is
canceled. To continue scanning, press [Cancel] again.
3. [Send]
This resumes sending and closes the preview screen.
• When [Mixed Batch] is selected for [Scan Method] on the Scan Settings screen, [OK] is displayed.
When you press [OK], scanning of the original continues.
4. Display Page
This displays the display page number and the total number of pages.
Press or to display the previous or next page.
You can also press the text box and specify the page number.
On the display page switching screen, enter a page number.
5. Display Position
This displays the position of the image displayed in the preview.
6. [Zoom Out], [Zoom In]
This reduces or enlarges the displayed image.
115
Stopping or Canceling Scanning
After pressing the [Start] key and starting scanning, you can stop or cancel scanning. Use the following
procedure to stop or cancel scanning:
• After scanning is completed and delivery starts, only the administrator can cancel delivery.
1. Press [Stop].
2. Press [Continue] or [Cancel].
To resume scanning, press [Continue] within the wait time specified by the administrator.
To stop scanning, press [Stop]. The scanned document is deleted.
1. Press the [Clear/Stop] key.

2. Press [Continue] or [Stop].
To resume scanning, press [Continue].
To stop scanning, press [Stop]. The scanned document is deleted.
116
Viewing Job Logs
Viewing Job Logs

This section describes how to view delivery job logs on the operation screen of the device.
• You cannot view job logs other than for delivery jobs on the operation screen of the device.
• The information visible in the job logs may vary depending on the administrator settings.
• When the security setting is enabled, user information for users other than the logged-in user is
masked with asterisks.
1. When using the Smart Operation Panel, press [ ] at the top right of the screen, and
select [Job Log]. When using the Standard Operation Panel, press [Job Log] on the Select
a Workflow screen.
When a job log contains a workflow requiring authentication, the password entry screen is
displayed. For details, see page 48 "Entering the Workflow Password".
2. Press [Refresh] to refresh the information as necessary.
3. The following information is displayed on the [Job Log] screen:
Item Description
Date/Time Displays the date and time scanning was performed.
Workflow Name Displays the workflow name.
Document Name Displays the document name.
User Name Displays the user name.
Page(s) Displays the number of scanned pages.
Status Displays the status of the current job.
• Depending on the administrator settings, [Document Name] and [User Name] other than for
logged-in users are masked.
• [Document Name] and [Page(s)] are not displayed on devices with a 4.3-inch screen.
4. When using the Smart Operation Panel, press [Close]. When using the Standard
Operation Panel, press [OK].
117
118
3. Printing
This chapter describes how to store a print document on a RICOH Streamline NX server and how to
select and print necessary documents from the print document list on the operation screen of a device. It
also describes how to print documents not stored on a server.
In addition, it describes how to configure a printer for printing.

The RICOH Streamline NX system has the following printing functions:
• The functions that can be used vary depending on the administrator settings. For details, contact the
administrator.
Secure Print Function
Use this function to select a print document sent from a client computer using the operation screen
of a device or a mobile device, and print that document. The user can view the list of documents
from any device, access the required documents from a nearby device, and securely print them at
any time.
Only the user who sent the print job and users with access privileges to the print job (proxy users)
can print a stored secure print document. A user logged in to a device can only view a job list for
which the user has access privileges.
The secure printing function not only improves security, but it also reduces misprinting and non-
essential printing to help reduce printing costs. For example, it can be used in the following cases:
• When you are staying by the device while printing an important document to ensure that the
document is not viewed by others
• When you have stored a document for a meeting on another floor or separated office on the
RICOH Streamline NX server, and you want the people attending the meeting to read the
document on the destination device or print out only the required number of copies
• When you want to specify a project member as the delegate user who can store a document
on the RICOH Streamline NX server and print it in a format that can be shared only among
project members
There are two types of secure printing: server secure printing, which uses the RICOH Streamline NX
server for authentication, storage and processing of print jobs, and client secure printing, which
uses RICOH Streamline NX PC Client for performing operations. You can select the function to use
according to the RICOH Streamline NX server connection speed.
• For details about printing server secure print documents, see page 122 "Printing a Document".
119
3. Printing
• For printing using RICOH Streamline NX PC Client, see RICOH Streamline NX PC Client Operation
Guide.
• A user can print a secure print document by logging in to a RICOH device with the RICOH
Streamline NX device application installed. A user can also use a smart device with the RICOH
Streamline NX mobile app installed to print from devices even without the RICOH Streamline NX
device application installed and from non-Ricoh devices. For details, see page 152 "Releasing
Secure Print Documents".
Direct Print Function
Use the direct printing function to print documents using the printing functions other than secure
printing (authentication, tabulation, rule-based printing, etc.) in RICOH Streamline NX. In direct
printing, the authentication, applying of the print rule, and other job processing are handled by the
RICOH Streamline NX server or RICOH Streamline NX PC Client when a print job is sent by a user,
and the print job is immediately printed from a device.
The direct printing function can be used to print with the print settings of the host system such as
when printing forms from a core system. You can also print without operating the device, so there is
no need to wait next to the device for printing to end while printing a large volume document. The
direct printing function can also be used when you want to print a job without using the RICOH
You can also print jobs without LDAP user information or as a different user in a case such as
printing from UNIX or a mainframe.
• For details about server direct printing, see page 136 "Printing without Storing on a RICOH
Streamline NX Server (Direct Print)".
• For client direct printing using RICOH Streamline NX PC Client, see the RICOH Streamline NX PC
Client Operation Guide.
• The direct printing function can be used to print on a RICOH device with or without the RICOH
Streamline NX device application installed and from non-RICOH devices or USB-connected
devices. Use RICOH Streamline NX PC Client to print from a USB-connected device.
• Rule-based printing is not applied when printing from non-RICOH devices. For details about the
rule-based printing function, see "Rule-based Print Function" below.
Device Direct Printing Function
Use the device direct printing function to send a print job directly from a computer to a device and
have it printed immediately.
Authentication is performed on the device side using the user ID entered by the user on the printer
driver and the computer login user name. You can also print jobs without LDAP user information or
as a different user, such as when printing from UNIX or a mainframe.
120
• Rule-based printing does not apply. For details about the rule-based printing function, see "Rule-
based Print Function" below.
Rule-based Print Function
Rule-based printing is a function that automatically changes the print settings of jobs sent by the
secure printing function or direct printing function based on print rules. The print rules are
configured in advance by the administrator in the Management Console according to the
operation purpose. Print rules are applied when sending a print job and printing from a device.
121
3. Printing
Printing a Document
When making secure printing, you can select a job from the print document list on a mobile device or
the operation screen of a device.
When making direct printing, you can directly print without having to use the device or a mobile device.
• Register and configure the printer before printing. For details, see page 138 "Configuring a
Printer".
• For details about supported devices and printer drivers and the printer port to use, contact the
administrator.
• When rule-based printing is configured, the print results and the output device may not reflect the
user settings. In addition, jobs may be deleted and Secure Print may be enabled. For details about
the configured print rules, contact the administrator.
Device types and available functions
The device types and available functions are as follows:
: Available
-: Not available
MFP
Function MFP with Smart MFP not MFP with 4.3-
Operation equipped with inch screen
Panel 4.3-inch screen
Checking, printing, and deleting the

print document on the print document
list screen
Printing after changing the printing -

preferences
Printing a document as delegate user
122
Printing a Document
Laser printer
Function Laser printer Laser printer Laser printer not
with Smart with 4.3-inch equipped with
Operation screen 4.3-inch screen
Panel
Checking, printing, and deleting the *
print document on the print document

list screen
Printing after changing the printing - -

preferences
Printing a document as delegate user -
* When a user logs in, all secure print documents of the login user are printed. You cannot check or
delete a document without displaying the print document list screen.
Storing a Document on a RICOH Streamline NX Server (Secure Printing)
When you send a print job to a shared printer configured for secure printing, you can have the print job
stored on a RICOH Streamline NX server, and select a job from a mobile device or the operation screen
of a nearby device and print the job.
Only the logged-in user and users with access privileges to the document can print a secure print
document.
• Register a shared printer configured for secure printing to a client computer in advance. For details,
see page 138 "Configuring a Printer".
• For the name of shared printers configured for secure printing, contact the administrator.
• For details about printing from a mobile device, see page 152 "Releasing Secure Print
Documents".
1. Create or open the document to print in the application, and specify the print command.
2. Select a shared printer configured for secure printing.
3. Configure the printing details and authentication information as necessary.
4. Click [Print].
The document is stored on a RICOH Streamline NX server.
For details about printing a stored document, see page 124 "Printing a Document from a Device".
123
3. Printing
Printing a Document from a Device
From the print document list on the operation screen of a device, you can select a document stored on a
RICOH Streamline NX server and print it. The print jobs of the logged-in user are displayed in the print
document list.
• Depending on the application type and printing preferences, the information on the print document
list may not correctly reflect the printing preferences of the printer driver.
• When a user logs in as a guest user and [Secure Print] is selected on the workflow selection screen,
the screen for entering the authentication PIN for printing is displayed. When you enter a valid
authentication PIN and press [OK], the print document list corresponding to the entered
authentication PIN is displayed.
• When printing a document as a delegate user, see page 135 "Printing a Document as Delegate
User".
• Client secure print jobs stored in a specified folder on a client computer using RICOH Streamline
NX PC Client are also displayed on the print document list screen. The procedure for printing client
secure print jobs is the same as that for server secure print jobs.
Understanding the print document list screen layout (when using the Smart Operation
Panel)
When [Secure Print] is selected on the workflow selection screen, the print document list screen is
displayed.
• If an attempt to obtain the print document list fails, an error code and message are displayed.
Record the error code, press [Exit], and contact the administrator. For details about the error codes,
see page 168 "Error Codes and Messages Displayed When Obtaining the Print Document
Queue".
• The selection status when the print document list is first displayed depends on the administrator
settings.
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Printing a Document
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3
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5
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EEC736
1. Total job(s):
This displays the total number of pages of the print documents belonging to the logged-in user.
2. [Refresh]
This refreshes the information on the print document list.
3. Select Job Owner
Pressing this displays the [Select Job Owner] screen. You can print job owner print documents as a delegate
user.
This changes to [Login User] when the print document list of the owner is displayed. To return to the print
document list of the logged-in user, press [Login User]. For details, see page 135 "Printing a Document as
Delegate User".
4. Selected Job(s):
This displays the number of selected print documents.
5. [Delete]
This deletes the selected print document. This is available when two or more print documents are selected. For
details about deleting a document, see page 136 "Deleting a Print Document".
6. [Set]
You can change the print document settings. This is available only when one or more print documents are
selected.
For details about changing the print settings, see page 133 "Changing the Print Document Settings".
7. [Start]
This prints the selected print document. This is available when two or more print documents are selected.
For details about printing, see page 124 "Printing a Document from a Device".
125
3. Printing
8. [Select All]/[Deselect All]

Select or clear selection of all print documents. The name is not case-sensitive.
9. Print document list
This displays a list of up to 50 print documents belonging to the logged-in user.
Swipe up or down to display other pages.
Press and select one or more print documents. The selected print documents are highlighted. Press again to
cancel the selection.
The following information is displayed for each print document:
• Print document name
This displays the file name of the print document.
• Printed information
[ ] is displayed on completed jobs.
• Data storage information
The data storage information is displayed with icons.
•
This is displayed on client secure print documents sent using RICOH Streamline NX PC Client.
These print documents are stored on a client computer. For details about client secure printing, see
the RICOH Streamline NX PC Client Operation Guide.
•
This is displayed on server secure print documents sent to a shared printer. Print documents are
stored on a RICOH Streamline NX server. For details about printing, see page 124 "Printing a
Document from a Device".
• Date/Time
This displays the date and time the print document was stored.
• Number of Pages
This displays the total number of pages of the document.
• Quantity
This displays the number of print copies specified in the document.
• Print Sides
This displays the print sides ([ ] (1 Sided)/[ ] (2 Sided)) specified in the document.
• Color Mode
This displays the color mode ([ ] (Color)/[ ] (Black and White)) specified in the document.
• A confirmation message appears when there are 51 or more user print documents. Press [OK] to display
only the first 50 documents sorted by administrator settings.
• Depending on the type of characters being used, the print document name may not be correctly
displayed.
• Depending on the application used to create the document, the print document information may not be
correctly displayed.
126
Printing a Document
• is displayed for the print jobs stored on external print systems in the data storage information.
• Depending on the administrator settings, the "Estimated Cost" for each print job and total cost for the
user are displayed. If the cost estimate fails, the individual job cost is not displayed and total cost is
displayed as "0". In this case, contact your administrator.
Understanding the print document list screen layout (when using the Standard
Operation Panel)
When [Secure Print] is selected on the workflow selection screen, the print document list screen is
displayed.
• If an attempt to obtain the print document list fails, an error code and message are displayed.
Record the error code, press [Exit], and contact the administrator. For details about the error codes,
see page 168 "Error Codes and Messages Displayed When Obtaining the Print Document
Queue".
• The selection status when the print document list is first displayed depends on the administrator
settings.
Print document list screen on the Standard Operation Panel
1 2
3
4
11
5
12
6
7
13 8
10 9
DSW734
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3. Printing
Print document list screen on an MFP or laser printer with a 4.3-inch screen
4 1 2
11
12 7
13 8
10 9
DSW735
1. [Select Job Owner]

Pressing this displays the [Select Job Owner] screen. You can print job owner print documents as a
delegate user.
This changes to [Login User] when the print document list of the owner is displayed. To return to the print
document list of the logged-in user, press [Login User]. For details, see page 135 "Printing a Document
as Delegate User".
2. [Refresh]
This refreshes the information on the print document list.
3. [Home]
This displays the workflow selection screen.
4. [Logout]
This logs out the user from the device.
5. [Total job(s):]
This displays the total number of pages of the print documents belonging to the logged-in user.
This is not displayed on MFPs with a 4.3-inch screen.
6. [Set]
You can change the print document settings. This is available only when one or more print documents
are selected.
For details about changing the print settings, see page 133 "Changing the Print Document Settings".
This is not displayed on MFPs with a 4.3-inch screen.
7. [Delete]
This deletes the selected print document. This is available when two or more print documents are
selected. For details about deleting a document, see page 136 "Deleting a Print Document".
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Printing a Document
8. [Print]
This prints the selected print document. This is available when two or more print documents are selected.
For details about printing, see page 124 "Printing a Document from a Device".
9. [Previous]/[Next]
Use these buttons to move to the previous or next page.
10. Page number
This displays the number of the page currently displayed and the total number of pages. Up to 10 pages
can be displayed.
11. Server name
This displays the display name of the RICOH Streamline NX server connected to the device.
12. Print document list
This displays a list of up to 50 print documents belonging to the logged-in user.
Press and select one or more print documents. The selected print documents are highlighted. Press again
to cancel the selection.
The following information is displayed for each print document:
• Print document name
This displays the file name of the print document. The name is not case sensitive.
• Data storage information
[Client] or [Server] is displayed on the right side as the data storage information.
• [Client]
This is displayed on client secure print documents sent using RICOH Streamline NX PC Client.
These print documents are stored on a client computer. For details about client secure
printing, see the RICOH Streamline NX PC Client Operation Guide.
• [Server]
This is displayed on server secure print documents sent to a shared printer. Print documents
are stored on a RICOH Streamline NX server. For details about printing, see page 124
"Printing a Document from a Device".
• Date/Time
This displays the date and time the print document was stored.
• Number of Pages
This displays the total number of pages of the document.
• Quantity
This displays the number of print copies specified in the document.
• Print Sides
This displays the print sides ([2 Sided]/[1 Sided]) specified in the document.
• Color Mode
This displays the color mode ([Color]/[Black & White]) specified in the document.
129
3. Printing
• A confirmation message appears when there are 51 or more user print documents. Press [OK] to
display only the first 50 documents sorted by administrator settings.
• The data storage information and print sides are not displayed on MFPs with a 4.3-inch screen.
• Depending on the type of characters being used, the print document name may not be correctly
displayed.
• Depending on the application used to create the document, the print document information may
not be correctly displayed.
• [External] is displayed for the print jobs stored on external print systems in the data storage
information.
13. [Select All]/[Deselect All]
Select or clear selection of all print documents.
Printing a document from an MFP (when using the Smart Operation Panel)

2. Press [SLNX Secure Print] at the top of the screen.
When the print document list screen is displayed after logging in, go to Step 3.
When the print document data has been obtained from the RICOH Streamline NX server, a pop-up
message is displayed, and the print document list is displayed.
3. On the print document list screen, select the document to print.
For details, see page 124 "Understanding the print document list screen layout (when using the
Smart Operation Panel)".
4. Change the printing preferences as necessary.
See page 133 "Changing the Print Document Settings".
5. Press [Print].
• When printing is completed, the updated print document list is displayed.

• A confirmation message is displayed when rule-based printing is configured and printing cannot be
performed due to a rule, or the printing preferences are changed. To stop scanning, press Cancel.
To continue printing after checking the contents, press [Print].
• The user cannot perform other operations or log out when printing a document.
• Depending on the administrator settings, the document may be deleted or stored after it is printed.
• When a user alias is registered, all print documents sent using a user name and user alias are
displayed on the print document list screen. You can print or delete these print documents.
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Printing a Document
• When the administrator has enabled the job cancel function at logout and the user logs out from
the MFP due to a paper jam or other error on the device, all processing documents including
documents waiting to print are automatically deleted.
• The job cancel function at logout does not function if the device administrator's account
configuration is wrong on RICOH devices 2012 or later without VM Card option installed. Contact
the administrator to check if the device administrator's account is configured properly.
Printing a document from an MFP (when using the Standard Operation Panel)

2. On the workflow selection screen, press the tab of the group that includes [Secure Print].
3. Press [Secure Print].
For details, see page 127 "Understanding the print document list screen layout (when using the
Standard Operation Panel)".
5. Change the printing preferences as necessary.
See page 133 "Changing the Print Document Settings".
6. Press [Print], or press [Start] on the operation panel.

• A confirmation message is displayed when rule-based printing is configured and printing cannot be
performed due to a rule, or the printing preferences are changed. To cancel printing, press
[Cancel]. To continue printing with the applied rules, press [Print].
• The user cannot perform other operations or log out when printing a document.
• When the administrator has enabled the job cancel function at logout and the user logs out from
the MFP due to a paper jam or other error on the device, all processing documents including
documents waiting to print are automatically deleted.
• The job cancel function at logout does not function if the device administrator's account
configuration is wrong on RICOH devices 2012 or later without VM Card option installed. Contact
the administrator to check if the device administrator's account is configured properly.
131
3. Printing
Printing a document with a laser printer

Printing with a laser printer with a 4.3-inch screen

For details about the login procedure, see page 28 "Logging In to a Laser Printer with a 4.3-
inch Screen".
3. Press [Print], or press [Start] on the operation panel of the device.

• A confirmation message is displayed when rule-based printing is configured and printing
cannot be performed due to a rule, or the printing preferences are changed. To cancel
printing, press [Cancel]. To continue printing with the applied rules, press [Print].
• The user cannot log out when printing a document.
• The print document list screen is displayed in the language specified on the laser printer.
• Depending on the administrator settings, the document may be deleted or stored after it is
printed.
Printing with a laser printer (not including laser printers with a 4.3-inch screen)

For details about the login procedure, see page 28 "Logging In to a Laser Printer with a 4.3-
inch Screen".
2. When authentication is successful, all print jobs of the logged-in user are
automatically printed.
• When printing is completed, the user is automatically logged out.

Messages displayed on the laser printer
Message Description
Ready to print Displayed on the initial screen.
Connecting Displayed after login until printing starts.
Connection server 1 The printer is connected to the RICOH

Streamline NX server. The name of the
connected server is displayed.
132
Printing a Document
Message Description
Printing Displayed while printing.
Print error An error occurred when the print document is

sent to the printer. This message is displayed
for three seconds, and then the initial screen is
displayed.
No document No document was found for the logged-in

user. This message is displayed for three
seconds, and then the initial screen is
displayed.
• When an error code is displayed, see page 162 "Error Codes".
Changing the Print Document Settings
You can use the print document list screen to change the print settings, and then you can print one copy
to check the print results before printing. You can change the following items:
• Quantity
• Print Sides
• Color Mode
• You cannot change the print settings on a laser printer or MFP with a 4.3-inch screen.
• When using the Standard Operation Panel, or the Smart Operation Panel in Standard Operation
mode, you cannot change the print settings for encrypted jobs on the Delegation Server stored
using E2EE Server Secure Print.
1. Display the print document list screen.

For details about displaying the print document list screen, see page 130 "Printing a document
from an MFP (when using the Smart Operation Panel)" or page 131 "Printing a document from an
MFP (when using the Standard Operation Panel)".
2. Select the print document with the setting you want to change.
3. Press [Set].
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3. Printing
4. Change the printing preferences.
Item Description
Quantity When using the Smart Operation Panel

Press the setting field to display the 10-key keyboard,
specify the number of print copies, and press [Done].
Use the numeric keypad on the operation panel to specify
the number of print copies. Pressing the [Clear] key
cancels the entered numeric value, and returns you to the
original quantity.
• Specify the number of print copies from 1 to 999.

• When the original quantity is specified to 999 copies or
more, the quantity is displayed as 999.
1 or 2 Sided When using the Smart Operation Panel

Press the setting field to display the [1 or 2 Sided] screen.
Select [1 Sided], [2 Sided], or [Do not Change].
Press [1 Sided] or [2 Sided] to change the number of print
sides. When printing the original quantity, select Do not
Change.
Color / B&W When using the Smart Operation Panel

Press the setting field to display the [Color / B&W] screen.
Select [Color], [B&W], or [Do not Change].
Press [Color] or [B&W] to change the color mode. When
printing the original color mode, select [Do not Change].
5. Print with the changed settings.

Printing all copies with the changed settings
1. Press [Print].
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Printing a Document
Printing one copy and checking the print results
1. Press [Check Print].

2. To print the remaining copies after checking the print result, press [Print].
To specify the setting again, press [Cancel].
To delete the remaining copies without printing, press [Delete].
• When two-sided printing is selected on devices that do not support this function, the job is printed
on one side.
• Printing preferences are not displayed when there are no applicable jobs.
• When multiple print jobs are selected, all settings that can be applied to one or more jobs are
displayed, but the settings are not applied to jobs to which the settings cannot be applied.
• The print sides and color mode settings cannot be changed when the forced black-and-white
printing rule or the forced two-sided printing rule is applied to users or devices with rule-based
printing.
• Changed printing preferences are not applied to the print document list screen.
Printing a Document as Delegate User
Two types of users can print a job owner's document: a user registered as a delegate user for the user
who sent the print job (job owner) and a user specified as a delegate user when a job owner sends a
job using RICOH Streamline NX PC Client.
• The permissions of the owner are applied to the print document even when a delegate user prints a
document of a job owner, and the job is recorded in the tabulation log as the owner's job. In
addition, when rule-based printing is configured, the rules of the job owner are applied.
• You cannot perform proxy printing on a laser printer not equipped with a 4.3-inch screen.

from an MFP (when using the Smart Operation Panel)", page 131 "Printing a document from an
MFP (when using the Standard Operation Panel)", or page 132 "Printing a document with a laser
printer".
2. Press [Select Job Owner].
3. Select the owner of the print document, and press [OK].
4. Select the document to print.
5. When using the Smart Operation Panel, press [Print]. When using the Standard
Operation Panel, press [OK] or press [Start] on the operation panel.
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3. Printing
• The owner's name and number of print documents are displayed for each button. For owners who
have not stored documents that can be printed by a delegate user, their buttons are disabled. If an
owner's name is not displayed on a button, contact the administrator.
• Up to five owners can be displayed.
• To return from the print document list of the job owner to the print document list of the logged-in
user, press [Login User].
• If the usage limit value of the job owner is exceeded, a message is displayed indicating that a
restriction has been applied. To continue printing after checking the contents, press [Print].
• The user cannot perform other operations and a delegate user cannot log out when printing a
document.
Deleting a Print Document

from an MFP (when using the Smart Operation Panel)", page 131 "Printing a document from an
MFP (when using the Standard Operation Panel)", or page 132 "Printing a document with a laser
printer".
2. Select the document to delete.
More than one document can be selected at a time.
3. Press [Delete].
4. When the confirmation message is displayed, press [Yes].
• The user cannot perform other operations or log out when deleting a document.
Printing without Storing on a RICOH Streamline NX Server (Direct Print)
You can send a print job to a shared printer configured for direct printing and print the job directly.
Authentication of the print job is performed and the print rules are applied to the RICOH Streamline NX
server, and the device immediately starts printing.
• When the administrator has enabled the job cancel function at logout and a user is sending a direct
print job while another user logs out due to an error on the device, the print document of the first
user may be deleted.
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Printing a Document
• Register a shared printer configured for direct printing to a client computer in advance. For details,
see page 138 "Configuring a Printer".
• For the name of shared printers configured for direct printing, contact the administrator.
• You can only specify [Normal Print] for the [Job Type] setting.
2. Select a shared printer configured for direct printing.
4. Press [Print].
Printing Directly to a Device (Device Direct Print)
You can use a printer driver installed to a client computer or host system to send a print job to a device
and directly print it.
• The printer driver of the device must be installed on your computer.

• Print rules do not apply.
• When user information is included in a print job, user authentication and accounting information
are sent.
2. Select the device for performing printing.
4. Press [Print].
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3. Printing
Configuring a Printer
To print using a shared printer configured on a RICOH Streamline NX server with the Secure Print and
Server Direct Print functions, register a shared printer to a client computer. In addition, configure the
authentication information on the registered shared printer as necessary.
• To use the Client Secure Print and Client Direct Print functions, install the printer driver of the device
to be used on the client computer, and configure an SLNX Secure Print Port or TCP/IP port. For
details about configure the SLNX Secure Print Port, see page 141 "Configuring Port Settings of the
Printer to be Used for Client Secure Printing".
• To use the Device Direct Print function, use the procedure for adding a printer with the installer and
install the printer driver of the device to be used on the client computer. In addition, configure
authentication as necessary.
Registering a Shared Printer
Register the shared printer configured on the RICOH Streamline NX server to the client computer.
• Before registering a shared printer, check that [Turn on network discovery] is selected in the shared
settings of the client computer.
Adding a network printer to Windows
Drag and drop the icon of the shared printer configured on the RICOH Streamline NX server to the
printer folder on the client computer.
• The procedure for opening the network print server folder and printer folder varies depending on
the operating system of the client computer being used. This section describes the procedure using
Windows 10 operations as an example.
• For the UNC path of the RICOH Streamline NX server, contact the administrator.
1. Click [Start], and in [Search the web and Windows], enter the UNC path of the RICOH
Streamline NX server (\\ComputerName (example: \\PrintServer) or \\IP address
(example: \\192.168.0.10)).
The RICOH Streamline NX server folder opens, and the printer configured on the RICOH
Streamline NX server is displayed.
2. Right-click [Start], and select [Control Panel].
3. Click [View devices and printers].
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4. Drag and drop the printer icon from the RICOH Streamline NX server to the [Devices and
Printers] folder.
The printer is now configured on the client computer.
• You can also use any of the following methods to configure the printer on the client computer:
• After Step 1 above, double-click the icon of the shared printer.
• Click [Start], and enter the path of the shared printer in [Search the web and Windows].
• On the [Devices and Printers] window, click [Add a printer], and perform the following
operations on the wizard:
[Add a Bluetooth, wireless, or network discoverable printer] > [The printer that I want isn't
listed] > [Select a shared printer by name] > [Next] > Select the RICOH Streamline NX server
connected to the shared printer. > [Select] > Select the name of the shared printer. > [Select] >
[Next] > [Finish]
Adding a local printer to Windows
• Configure a shared printer on the RICOH Streamline NX server in advance. For details, see
• The procedure for opening the printer folder varies depending on the operating system of the client
computer. This section describes the procedure using Windows 10 operations as an example.
• For the UNC path of the RICOH Streamline NX server, contact the administrator.
1. Right-click [Start], and select [Control Panel].

4. Select [Add a local printer or network printer with manual settings].
5. Select [Create a new port], select [Local Port] from the [Type of port] list, and click [Next].
6. Enter a port name, and click [OK].
For the port name, enter "\\<RICOH Streamline NX server name or IP address>\<shared printer
name>".
The host name is used to identify the port on the system. It is not used as the display name of the
printer.
7. Configure other settings as necessary, and click [Finish].
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3. Printing
Adding a printer to Mac OS X (10.9 or later)
1. Click the Apple menu, and select [System Preferences].

2. Click [Printers & Scanners].
3. Click [+].
If the [Advanced] icon is displayed on the toolbar, go to Step 7.
If the [Advanced] icon is not displayed on the toolbar, go to Step 4.
4. Click the [Default] icon (or any other icon on the toolbar) while pressing the [Control] key,
and then select [Customize Toolbar].
5. Drag and drop the [Advanced] icon to the toolbar.
6. Click [Finish].
7. Click [Advanced].
8. On the [Advanced] tab, select [Windows printer via spoolss].
9. Enter the printer address in [URL].
Use the following format for the printer address:
smb://<workgroup>/<server>/<sharename>
smb://<workgroup>/<server>/<sharename>
• In <workgroup>, enter the name of the Windows workgroup to which the computer sharing
the printer belongs.
• In <server>, enter the IP address or name of the computer sharing the printer.
• In <sharename>, enter the share name of the shared Windows printer. If spaces are included
in the entered value, they are replaced with "%20". Do not use parentheses () in the share
name.
• When specifying an IP address in <sharename>, or when the Mac computer being used
belongs to the same workgroup as the Windows computer, you do not need to enter a value
for <workgroup>.
10. Enter the printer name in [Name].
11. For [Driver], select "Generic PostScript Printer" or the printer driver of the device.
12. Click [Add].
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Configuring the Authentication Information of the Printer
• Contact the administrator to determine whether or not you need to configure the authentication
information on the printer.
• If you will configure the authentication information each time you perform printing, you do not need
to configure the authentication information on the printer in advance.
• This section describes the procedure using Universal Print Driver operations as an example. The
actual procedure may vary depending on the type of printer driver.
1. Right-click the icon of the printer added in page 138 "Registering a Shared Printer", and
select [Printing preferences].
2. On the [Job Setup] menu under the [Detailed Settings] tab, select [Normal Print].
On the [Job Type] setting of the printer, [Normal Print] is the only supported setting.
3. Click [Authentication...].
4. Enter the information required for authentication, and click [OK].
For details about the information required for authentication, contact the system administrator.
5. Click [OK].
• When printing from an application, configure the printing preferences and authentication
information on the [Printer Properties] window of the printer.
Configuring Port Settings of the Printer to be Used for Client Secure Printing
Add the SLNX Secure Print Port to the printer to be used for Client Secure Printing with RICOH
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3. Printing
• Install the printer driver of the device to be used and RICOH Streamline NX PC Client on the client
computer in advance. For details, contact your administrator.
1. Right-click [Start], and then click [Control Panel].

3. Right-click on the icon of the printer to be configured.
4. Click [Printer Properties].
5. Click the [Port] tab.
6. Select the [SLNX Secure Print Port] check box in the port list.
7. Click [Apply].
8. Click [OK] to close the Printer Properties window.
Configuring the Port Settings of the Printer to be Used for E2EE Server Secure
Printing
Add the SLNX Server Secure Print Port to the printer to be used for End-to-End Encryption (E2EE) Server
Secure Printing with RICOH Streamline NX PC Client.
• Install the printer driver of the device to be used and RICOH Streamline NX PC Client on the client
computer in advance. For details, contact your administrator.
1. Right-click [Start], and then click [Control Panel].

3. Right-click on the icon of the printer to be configured.
4. Click [Printer Properties].
5. Click the [Port] tab.
6. Select the [SLNX Server Secure Print Port] check box in the port list.
7. Click [Apply].
8. Click [OK] to close the Printer Properties window.
Confirming Job Cost before Printing
Depending on the administrator's settings, you can confirm the cost of print jobs and the balance in the
notification dialog displayed on the operation panel of the machine before printing.
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When the job cost does not exceed the balance, you can select whether to print or cancel the job.
When the job cost exceeds the balance, the job is canceled. To make an accurate cost estimation,
configure the printer driver as follows.
• This function is available when using the PCL 6 Driver for Universal Print version 4.20 or later.
• This function is not available for laser printers not equipped with a 4.3-inch screen.
1. On [Devices and Printers], right-click the print queue that uses the PCL 6 Driver for
Universal Print driver, and select [Printer properties].
2. Click [Connected Software] on the [Advanced Options] tab.
3. Select the [Add Page Count Information] check box, and then click [OK].
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3. Printing
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4. Using the Streamline NX Mobile
Application
This chapter describes how to securely print a document stored on the RICOH Streamline NX server or
RICOH Streamline NX PC Client using a mobile device. It also describes how to use a delivery workflow
of RICOH Streamline NX to deliver images captured with and stored on a mobile device.
• You can download the RICOH Streamline NX mobile app from the mobile app store for each
platform. The following platforms are supported:
• Android 5.0 or later
• iOS 9.0 or later
• Windows Phone 10.0 or later
RICOH Streamline NX Features Available on a

Mobile Device
You can use the RICOH Streamline NX functions easily on a mobile device.
The following operations can be performed on a mobile device:
Releasing secure documents
Access the list of secure print jobs, and print jobs from a nearby device. Print jobs are stored in
advance from a client computer to a specified folder on a RICOH Streamline NX server or RICOH
Delivery of documents using workflows
Use a workflow configured by the administrator to deliver images captured with or stored on a
mobile device.
Printing documents
You can print a document using the print function in the mobile app on your mobile device. The
document is sent to the RICOH Streamline NX server and safely stored on the server. The document
stored on the server can be printed from any device.
• On Android, you will need to have the RICOH Streamline NX mobile app installed on the mobile
device to submit a print job to the RICOH Streamline NX server. Under iOS or Windows 10
Mobile, you can submit a document to the RICOH Streamline NX server using the built-in print
function of the operating system.
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• To print secure print jobs and use the functions for delivering documents with a workflow, install the
RICOH Streamline NX mobile app.
• For details about printing secure print documents, see page 152 "Releasing Secure Print
Documents".
• For details about storing secure print jobs, see page 123 "Storing a Document on a RICOH
Streamline NX Server (Secure Printing)".
• For details about delivering images, see page 148 "Delivering Images from a Mobile Device".
• For details about configuring a document delivery workflow, contact the administrator.
• For details about sending print jobs, see page 154 "Printing From Your Mobile Device".
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Understanding the Screen Layout of the RICOH Streamline NX Mobile App
Understanding the Screen Layout of the RICOH

Streamline NX Mobile App
The following items and functions are displayed on the home screen of the RICOH Streamline NX
mobile app.
1 2 3 4
EEC737
1. Group button
This displays the workflow group list.
2. Workflow display area
This area displays the workflows for the selected group and the print-related tasks available.
For delivery, see page 148 "Delivering Images from a Mobile Device".
For printing, see page 152 "Releasing Secure Print Documents".
3. Settings button
This displays the default settings screen of the RICOH Streamline NX mobile app. For details, see page 155
"Configuring the Default Settings of the RICOH Streamline NX Mobile App".
4. Group list
Select a group. When you select a group, a list of workflows in the group is displayed on the home screen.
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Delivering Images from a Mobile Device

You can deliver images captured with your smart device or stored in its image folder using RICOH
Streamline NX workflows to destinations such as an e-mail address, a network folder, a file server, etc.
• The administrator configures the workflow to be used for delivery in advance.

• You can deliver JPEG, TIFF, and PDF images.
• When the RICOH Streamline NX mobile app cannot access the server, the cached workflow
selection screen is displayed. You can select and import images and enter metadata, but the
screens for selecting and configuring a destination are not displayed. When the RICOH Streamline
NX mobile app connects to the server, images are delivered. For details about the operations after
a connection is established, see page 151 "Delivering Jobs Specified While Offline".
1. On the home screen of the Streamline NX mobile app, press the [Select a Group] button,
and select a group.
2. Select the workflow to use for delivery.
3. Select the image to be delivered.
To deliver a newly captured image
1. Press [Take photo...].

2. Take a photo.
3. Select the image by pressing and holding the image with two fingers.
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To deliver an image stored in the image folder of the mobile device
1. Press [Select Image(s)].

2. From the image folder on the mobile device, select the image to be delivered.
4. To select multiple images, repeat Step 3.

5. On the Metadata screen, configure the metadata, and press [Next].
Document Name is not able to configure in Mobile Device.

The Metadata screen displays the metadata items configured by the administrator.
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6. Select a delivery service, and specify the delivery destination.
For workflows with only one configured delivery service, the Delivery Service screen is displayed
instead of the delivery service selection screen.
When configuring more than one distribution service, you can view the actual destination in the
detailed information screen that appears after you select a distribution service.
7. After specifying the delivery service, press [Next].
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8. Enter the document name as necessary.

9. To change the settings of a process connector configured in a workflow, press [ ] on the
delivery service selection screen.
10. On the process connector configuration screen, configure the parameters of the process
connector, and then press [Done].
11. Press [Send].
Delivery of the images starts.
• For details about entering text, operating the camera, and performing other mobile device
operations, see the user's guide supplied with the mobile device.
• When the captured image is too large, the options for resizing the image are displayed after you
specify a destination and press [Next]. Select Small (150 KB), Medium (350 KB), Large (699 KB),
or Actual Size (2.1 MB) for the image size.
Delivering Jobs Specified While Offline
If you have a specific job that cannot be delivered because you are not connected to the server, you
can specify a destination and have the job delivered when a connection to the server is established.
1. Press [Submit XX offline documents] displayed at the top of the workflow buttons.
"XX" indicates the number of cached jobs.
2. From the list of jobs not delivered, select a job you want to deliver.
3. Configure the destination, process connector, and other required settings.
4. Deliver the job.
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Releasing Secure Print Documents

You can select a document to print from the screen of a mobile device and print it from a nearby device.
Use any of the following four methods to specify the device to print:
Print using QR Code
Print by scanning the QR code assigned to a device.
Print using NFC
Hold the mobile device over the NFC tag on the device to print.
Print using Device Search
Use a mobile device to search for a discoverable device, and select the device to use for printing.
• When you are logged in as a guest user, you cannot print a document from the document list. For
details about selecting the login procedure, see page 155 "Configuring the Default Settings of the
RICOH Streamline NX Mobile App".
• You can use the RICOH Streamline NX mobile app on a mobile device to print the following
documents stored by the logged-in user:
• Print documents sent from a computer and stored on a RICOH Streamline NX server
For details about storing print documents, see page 123 "Storing a Document on a RICOH
Streamline NX Server (Secure Printing)".
• Print documents stored in a specified folder of a client computer using RICOH Streamline NX
PC Client
For details about storing print documents, see RICOH Streamline NX PC Client Operation
Guide.
• Print documents stored on a RICOH Streamline NX server from the printing app of a
mobile device
For details about storing print documents, see page 154 "Printing From Your Mobile
Device".
• When the RICOH Streamline NX mobile app is not connected to the server, the print-related
applications are grayed out and cannot be used.
1. On the home screen of the Streamline NX mobile app, press the [Select a Group] button,
and select the group that contains the print-related app.
2. Select [Print using QR Code], [Print using NFC] or [Print using Device Search].
When [Print using QR Code] is selected
Scan the QR code displayed on the operation screen of a device with a mobile device.
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Releasing Secure Print Documents
When [Print using NFC] is selected
Hold the mobile device over the NFC tag on the device.
When [Print using Device Search] is selected
1. In the [Search] field, enter a search keyword or IP address.

2. From the list of devices displayed in the search results, select the device to use for
printing.

is displayed next to the selected document.
More than one document can be selected at a time.
To select all documents, press [ ] at the bottom right of the screen.
4. Press [ ].
5. When the confirmation message is displayed, press [OK].
• To use [Print using NFC], the mobile device must support NFC.
• To delete a document, select the document to be deleted on the print document list screen, and
press [ ]. When the confirmation message is displayed, press [OK].
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Printing From Your Mobile Device

You can submit secure print jobs using the built-in printing function on each platform and store them on
the RICOH Streamline NX server to be released later.
On Android, you will need to have the RICOH Streamline NX mobile app installed in order to submit a
print job.
To submit a job, simply use the mobile device's standard printing capability (typically Share Print on
iOS devices or Menu Print on Android devices and the print icon on Windows Phone 10 devices) to
print your current document.
• Using direct printing without storing is not supported.

• The printing method varies depending on the print app being used. For details, see the app help.
• When a print job is performed from Adobe Acrobat, an error dialog appears, but documents are
properly stored and no behavior is affected.
• When a multi-page print job is submitted from iOS and converted into the URF format, it may be
divided into single-page files and stored in the RICOH Streamline NX server separately.
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Configuring the Default Settings of the RICOH Streamline NX Mobile App
Configuring the Default Settings of the RICOH

Streamline NX Mobile App
Before using the RICOH Streamline NX mobile app, configure the authentication settings and specify the
connecting RICOH Streamline NX server on the [Settings] screen.
The [Settings] screen is displayed at initial startup after downloading the RICOH Streamline NX mobile
app from the app store.
• If the [Settings] screen is not displayed, or to change the default settings during use, press [ ].
1. Start the RICOH Streamline NX mobile app.

2. Use the [Settings] screen to configure the default settings.
Item Description
Authentication • User Name

Enter the user name to use when logging
in to the RICOH Streamline NX server.
Use the format "domain\user".
• Password
Enter the password to use when logging
in to the RICOH Streamline NX server.
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Item Description
Server Configuration Select the method for connecting to the RICOH

Select [Automatic] to search for the RICOH
Streamline NX server and connect to it
automatically.
To specify the server manually, enter the
RICOH Streamline NX server name or IP
address in [Server] and its port number in
[Port], and then select [HTTP] or [HTTPS]. You
can specify multiple servers by separating them
using a comma.
• You can select [Automatic] only when the

mobile device and the Streamline NX
server exist on the same network.
• If you specify [Automatic] when
performing server search, you can access
only the server that is connected under the
same router as the one the mobile device
is connected to.
3. Press [Apply].
The RICOH Streamline NX mobile app tests the connection to the RICOH Streamline NX server.
If the connection attempt fails, an error message is displayed. Contact the administrator.
• To use the RICOH Streamline NX mobile app, install the SSL certificate file on the mobile device for
secure communication. For details, see page 176 "Installing the Certificate on a Mobile Device".
• For details about entering text and operating the mobile device, see the user's guide supplied with
the mobile device.
• The language specified on the mobile device is used for the display language.
• [Server Configuration] is always set to [HTTPS] when you are using the app under iOS. Also, the
port used for HTTPS communication becomes the default port of the server.
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Using Mobile Guest Print

Using Mobile Guest Print, you can submit a print job to the RICOH Streamline NX systems as a guest
user. After submission, you will be notified with a release code of six-digits from the RICOH Streamline
NX system. You can release the job by entering the release code on the control panel of the device.
• Mobile Guest Print is not available on Windows Phone.
Using Mobile Guest Print from iOS
1. Submit the print job from any print app on the smart device with the following ID and
password.
Login user: e-mail address
Password: guest
2. Check the release code sent to the login user via e-mail.
3. Login to the device as a guest user.
For details about guest login, see page 26 "Logging In to an MFP as a Guest User".
4. Select [Secure Print] from the workflow, and then enter the release code.
All jobs which can be released with the entered release code is displayed.
For details about printing secure documents, see page 124 "Printing a Document from a Device".
Using Mobile Guest Print from Android
When using Mobile Guest Print from Android, download Streamline NX Guest Print from Google Play
Store.
Setting up Mobile Guest Print
Before using Mobile Guest Print from Android, set up the application as follows:
• The Configuration/Settings screen is displayed when the Streamline NX printing service is turned
on for the first time. It can also be displayed by pressing the Settings icon of the application.
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Item Description
Email Specify the email address for guest login.

Specify the e-mail address for guest login.
Server Configuration Specify the connection with the server.

• Automatic
When selected, the MIE server and the port number is automatically
detected. When cleared, specify the network name or IP address of the
MIE server and the port number.
• Use SSL
Specify whether or not to use SSL.
SAVE When [SAVE] is pressed, all of the specified items are validated.
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1. Submit the print job from any print app on the smart device.
A notification pop-up menu with the release code is displayed.
2. Touch the notification pop-up menu to confirm the job list.
Item Description
Settings button Displays the Configuration/Settings screen.
Job list Displays all Mobile Guest Print jobs with their document names, date and
time of submission, number of pages, and release codes.
• If a new job is submitted within 120 minutes from the time the last
job is submitted, the user will receive the same release code.
Trash button Pressing this button displays a confirmation screen for deleting jobs when
there are jobs in the job list. The job deleted on the application is not
deleted from the server.
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3. Log in to the device as a guest user.

For details about guest login, see page 26 "Logging In to an MFP as a Guest User".
4. Select [Secure Print] from the workflow, and then enter the release code.
All jobs which can be released with the entered release code are displayed.
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5. Troubleshooting
This chapter describes the error codes and messages that may be displayed while using a device. It also
describes how to troubleshoot problems that can occur with document scanning, delivery, and printing.
Exceeding the Usage Limit

When the usage limit is exceeded after performing authentication and logging in to a device successfully
or when printing is performed, a warning message may be displayed on the operation screen of the
device.
• This warning message is not displayed on laser printers with a 4.3-inch screen.
Example of error message (when using the Smart Operation Panel)
Example of error message (when using the Standard Operation Panel)
After you read the message details and press [OK], the workflow selection screen or print
document list screen is displayed depending on the administrator settings.
161
5. Troubleshooting
Error Codes
If an error occurs on a device or a server of the RICOH Streamline NX system during use of a device, an
error code is displayed on the operation screen of the device.
Reference the error code, and check the cause and solutions to resolve the problem.
• If an error code not listed in the table below is displayed, contact the administrator.
Example of error message (when using the Smart Operation Panel)
Example of error message (when using the Standard Operation Panel)
Error Codes Related to Authentication
Error codes shared during authentication are shown in page 163 "Shared Error Codes". If the
displayed error code is not in "Shared Error Codes", see the error codes for the various authentication
methods.
162
Error Codes
Shared Error Codes
Error code Cause Solution
A2000*** HTTP error. (*** is the http status code) Contact the administrator.
A1010001 The remaining iNodes is less than 200. Contact the administrator.
A1010002 The hard drive has less than 200 MB of Contact the administrator.
free space.
A1010003 The device has 500 or more stored Contact the administrator.
tabulation logs.
A1014001 An attempt was made to log in with a blank Contact the administrator.
password when authentication using a
blank password was prohibited.
40201001 The component for authentication is not Contact the administrator.

installed on the device or is not started.
A4000003 Connection to RICOH Streamline NX Contact the administrator.

server failed.
A4000004 Connection to RICOH Streamline NX Contact the administrator.

server failed.
A4000017 RICOH Streamline NX server is not Contact the administrator.

responding.
A4000018 The license is not activated. Contact the administrator.
A1001002 A logged-in new user is trying to add data Contact the administrator.
to the database of a RICOH Streamline NX
server, but the connection to the server
failed.
A1001102 The card number does not work. Contact the administrator.
A1001202 The entered user PIN is invalid. Enter the correct user PIN.
A1001203 The entered secondary PIN is invalid. Enter the correct secondary PIN.
A1001205 The card has expired. Contact the administrator.
A1001206 The user account is locked. Contact the administrator.
A1001207 The cached password was not found. Contact the administrator.
163
5. Troubleshooting
A1001209 You have not registered a user password. Contact the administrator.
A1001210 You held a new card over the card reader, Contact the administrator.
but it cannot be registered.
Error codes when authentication failed
A1001300 Cannot resolve host name of authentication Contact the administrator.

server.
A1001301 Connection to authentication server timed Contact the administrator.

out.
A1001302 SSL connection to authentication server Contact the administrator.

failed.
A1001305 You tried to log in using a card and Contact the administrator.
password, but the cached password does
not match the current password.
Error code when local authentication failed
A1001400 User authentication failed because the Enter the correct login user name and
correct login user name or password was password.
not entered.
Error codes related to Kerberos authentication
A1001500 An error occurred at Kerberos Contact the administrator.

authentication.
A1001501 Advanced authentication failed because Enter the correct password. If the error
the correct password was not entered. message continues to be displayed,
164
Error Codes
A1001502 The user name on the Kerberos ticket does Contact the administrator.
not match the entered user name.
Error codes related to LDAP authentication
A1001600 The user is not registered to the LDAP Contact the administrator.
server.
A1001601 An error occurred at LDAP authentication. Contact the administrator.
A1001602 An error occurred at LDAP search. Contact the administrator.
A1001604 User authentication failed because the Enter the correct login user name and
correct login user name or password was password. If the error message
not entered. continues to be displayed, contact the
administrator.
Error codes displayed when changing the local password or secondary PIN
A1002000 The entered secondary PIN exceeds the Enter the correct secondary PIN. If the
specified maximum number of digits. error message continues to be
displayed, contact the administrator.
A1002001 The entered secondary PIN does not meet Enter the correct secondary PIN. If the
the specified minimum number of digits. error message continues to be
displayed, contact the administrator.
A1002002 The password for authentication does not Enter the same password as the new
match the new password. password.
A1002004 The user PIN setting is invalid. Contact the administrator.
165
5. Troubleshooting
Error codes displayed when registering a card
A1002100 The card ID is already registered to a Contact the administrator.

different user.
A1002101 The card ID is already registered to the Contact the administrator.

same user.
A1002102 The card ID has been registered the Contact the administrator.
maximum number of times.
A1002103 The card ID registration is invalid. Contact the administrator.
Error Codes Displayed When Selecting a Workflow
40101003 The copy function firmware is not installed Contact the administrator.
on the MFP.
40201001 The component for authentication is not Contact the administrator.

installed on the device or is not started.
40201002 The Secure Print component is not activated Contact the administrator.
on the device or is not started.
40201003 The device SDK and firmware to enable the Contact the administrator.
standard functions of the MFP are not
installed.
40201004 The applications of the standard functions Contact the administrator.

of the MFP are not installed.
40200014 The delivery flow and workflow settings are Contact the administrator.
incomplete.
40200017 The RICOH Streamline NX server is Maintenance is in process. Perform the

undergoing maintenance. operation again after the process has
ended.
166
Document Scanning and Delivery Troubleshooting
Document Scanning and Delivery

Troubleshooting
This section describes the possible causes of and solutions to take when a problem occurs during
scanning or delivery while the RICOH Streamline NX delivery functions is used.
Unable to scan a document. Check that the device being used supports the
specified values.
If the document to be scanned has numerous
pages, divide it into several jobs.
"Cannot use because the settings are incomplete." Contact the administrator.
is displayed on the operation screen of the
device.
A group or workflow is not displayed on the Contact the administrator.

The scanned document cannot be delivered with Contact the administrator.

the file format specified on the operation screen
of the device.
A fatal error is displayed in the job log. Contact the administrator.
An environment error message is displayed on Contact the administrator.

the operation screen of the device.
167
5. Troubleshooting
Printing Troubleshooting
This section describes the possible causes of and solutions to take when a problem occurs during
printing while using the RICOH Streamline NX printing function.
Error Codes and Messages Displayed When Obtaining the Print Document
Queue
Error code Message Description Solution
590 Server error An unexpected error occurred. Contact the administrator.
### Network error An http connection error occurred. Contact the administrator.
The http status code is displayed.
450 Client error An invalid certificate error occurred. Contact the administrator.
An invalid certificate was used.
451 Client error A service access error occurred. Contact the administrator.
RICOH Streamline NX server access
failed due to the use of different
encryption methods on the server and
client or another reason.
452 Client error An IOException occurred. Contact the administrator.
453 Client error An HttpException occurred. Contact the administrator.
455 Client error There was an invalid request from a Contact the administrator.
client computer. The print data was not
stored.
480 Client error A data acquisition error occurred. Contact the administrator.
481 Client error A data error occurred. Contact the administrator.

Invalid data was obtained.
490 Client error An unexpected error occurred. Contact the administrator.
168
6. Appendix
Using the User Console

You can use a web browser to confirm your RICOH Streamline NX user information or change your e-
mail address, password, and other settings. Logged-in users can also confirm or change their delivery
and print jobs or confirm their transaction history.
• Contact your administrator for the IP address or host name and the port number of the Core Server.
• Contact your administrator to be informed whether you are registered as a local user or an
externally authenticated user.
Confirming User Information
1. In a Web browser, access the URL shown below to display the login screen.
• When SSL is not used
http://(IP-address-or-hostname-of-core-server):(port-number)/userconsole.html
• When SSL is used
https://(IP-address-or-hostname-of-core-server):(port-number)/userconsole.html
To log in as a local user, select [Local].
To login as an externally authenticated user registered to an LDAP server or other server, select the
authentication profile for connecting to an external authentication server.
The password is case-sensitive.
5. Click [Login].
6. Click the [User Info] tab.
7. Check your user information in the User Console. Change settings as necessary.
Click [Refresh] to update the information.
The displayed items vary depending on the settings configured by the administrator.
The displayed and editable items vary depending on the user type (a local user or an externally
authenticated user).
For details, see the table below.
169
6. Appendix
Item Description
User Name Displays the user name. Not editable.
Display Name Displays the user’s display name. Not editable.
User Home Folder Displays the user’s home folder. Not editable.
Department Displays the user’s department. Not editable.
Default Cost Center Displays the user’s default cost center. Not
editable.
Color Page Balance Displays the user’s color page balance. Not
editable.
Account Balance Displays the user’s account balance. Not

editable.
User PIN Displays the masked user PIN. Click [Display

User PIN] to display it.
Click [Change User PIN] to generate a new
PIN. When a confirmation message to create a
new PIN is displayed, click [Yes].
Secondary PIN Displays the masked secondary PIN.

Click [Change PIN] to display the window for
editing the secondary PIN. Enter the new
secondary PIN in [New PIN], enter it again in
[New PIN (Confirm)] for confirmation, and
then click [OK].
Password Displayed only when you have logged in as a

local user.
Displays the masked password.
Click [Change Password] to display the
window for editing the password. Enter the
new password in [New Password], enter it
again in [New Password (Confirm)] for
confirmation, and then click [OK].
170
Item Description
Email Displays the user’s e-mail address. You can

replace it with any address.
• When you log in as an externally

authenticated user, you may not be able
to edit your e-mail address in the settings
configured by the administrator. For
details, contact your administrator.
Delegation You can specify up to five users as your

delegate users.
Use the following procedure to specify your
delegate users:
1. Click [ ] (Add).
2. On the [Select Delegation User] screen,
select the check boxes for the users to
specify as your delegate users.
3. Click [OK].
• On the [Select Delegation User] screen,

click [ ] (Filter) to narrow down the listed
users according to the conditions you
specify.
171
6. Appendix
Item Description
Cloud Authentication You can authorize the connectors to access the

personal cloud repository using the following
procedure:
1. Click (Add).
2. On the [Cloud Authentication] screen,
select the Cloud Provider.
If only one provider is available, skip this
step.
3. On the login screen of the selected
authorization provider, enter the
necessary information for login.
4. Click [Allow] to authorize the connector
to access your personal repository.
5. Click [OK]. If you are using Microsoft
Edge, click [Close], and then click
[Refresh].
8. If you have changed the user information, click [Save].
Confirming or Changing Delivery Jobs
1. Log in to the User Console.

For the login procedure, see Steps 1 to 5 on page 169 "Confirming User Information".
2. Click the [Job Queue] tab.
3. Click the [Capture] tab.
4. Confirm or change jobs.
Item Description
Job(s) Displays the number of jobs in the job list. When the filter
function is used, it displays the number of jobs matching the
filter conditions.
Delegation Server In the job list, jobs that are being processed or have been
processed on the server selected here are displayed.
172
Item Description
Device Address In the job list, jobs that are being processed or have been
processed on the device selected here are displayed. It is
available when [On Device] is selected for [Job Type].
Job Type Specifies jobs to be displayed in the job list by the location
where they are processed, on a delegation server or on a
device.
When [On Device] is selected, click (Select Device), select a
device, and then click [OK].
Queue Type Specifies jobs to be displayed in the job list by their queue type,
[Job Queue] or [Error Queue].
When [Job Queue] is selected, the jobs which are being
processed, waiting to be processed, or paused on the server or
device are displayed in the job list.
When [Error Queue] is selected, the jobs which could not be
delivered due to an error are displayed in the job list.
(Filter) button Narrows down the job list according to the conditions specified
for each column.
• Enter the search terms in the [Document Name] and
[Workflow Name] columns.
• Specify the range of date and time in the [Generation
Date] and [Last Modified Date] columns.
• In the [Status] and [Job Type] columns, select the value to
be used for the filter from the drop-down list.
(Refresh) button Refreshes the job list.
Job list The jobs which match the specified conditions and their
properties are displayed as they are added to the queue.
Click the column title to sort the jobs in ascending or
descending order.
For the operations that can be performed on the job list, see
page 173 "Operating the job list".
Operating the job list
The operations that can be performed on the job list vary depending on the queue type you selected.
173
6. Appendix
When [Error Queue] is selected in [Queue Type]

• To deliver a job again, select the job in the list, and click (Retry) on the toolbar. The job is
moved from [Error Queue] to [Job Queue] and the status changes to [Waiting]. You can select
more than one job for redelivery at a time.
• To display an image of the first page of a job that failed to be delivered, select the job and
click (Error Image) on the toolbar. You can select only one job at a time.
• To generate images of a job that failed to be delivered and to save the image to the location
of the generated CSV file, select the job, and then click (Export) on the toolbar. You can
select and export several jobs at a time.
• To delete the data of a job that failed to be delivered, select the job and click (Delete) on
the toolbar. You can select and delete more than one job at a time.
• Select a job to display the detailed information of the job as [Detail Log] below the job list.
Information such as error messages and connection destinations is displayed in [Detail Log].
When [Job Queue] is selected in [Queue Type]
• To cancel a job, select the job in the queue, and click (Cancel) on the toolbar. You can
select and cancel more than one job at a time.
• To change the order in which jobs are processed, select a job and click (Move) to move
the job to the top of the queue. You can select only one job at a time.
Confirming or Deleting Print Jobs

2. Click the [Job Queue] tab.
4. Confirm or delete jobs.
Item Description
Job(s) Displays the number of jobs in the job list. When the filter function is
used, it displays the number of jobs matching the filter conditions.
(Delete) button Deletes the selected job. You can select and delete more than one
job at a time.
174
Item Description
(Filter) button Narrows down the job list according to the conditions specified for
each column.
• Enter the search terms in the [Job Name] column.
• In the [Date] column, specify the range of date.
• In the [Sides] and [Color / B&W] columns, select the value to
use for the filter in the drop-down list.
(Refresh) button Refreshes the job list.
Job list Displays the list of print jobs and their Job Name, Number of
Pages, Date, File Size, Quantity, Sides (2 Sided or 1 Sided), and
Color / B&W settings.
Checking the Job History

2. Click the [Job History] tab.
3. Check the job history.
You can check Date/Time, Device, Job Type, Title, Details, and Cost.
175
6. Appendix
Installing the Certificate on a Mobile Device

To use the RICOH Streamline NX mobile app, install the SSL certificate file on an iOS device for secure
communication. The following section shows the procedure for installing the SSL certificate file attached
to an e-mail message sent from the administrator:
Installing the Certificate on iOS Device or Windows Phone
Firefox browser app is used as an example in the following procedure:
1. In the e-mail app on the mobile device, open the e-mail message sent from the
administrator.
2. Tap the "Ricoh Streamline NX CA" file attached to the message.
3. In the certificate installation screen, tap [Install].
If a warning screen appears, tap [Install] to proceed.
4. When "Ricoh Streamline NX CA" is installed, tap the "Domain Name" file to install the file
in the same way as Step 3.
5. If you use an iOS 10.3 or later, enable "Ricoh Streamline NX CA" on the [Settings]
[General] [About] [Certificate Trust Settings] screen.
6. When the installation is completed, start a Firefox browser app, and then enter the URL of
the server for the mobile app to connect to the server.
For example, if the domain name of the server is "domainname.com" and the port number is
"53443", enter as follows:
domainname.com:53443
7. Enter the user name and password of RICOH Streamline NX.
You cannot use the administrator account for authentication.
The "IPP Servlet" page appears if authentication is successful.
8. Start the RICOH Streamline NX mobile app, and then enter the authentication information
and destination to connect to the server.
• If authentication fails, consult the administrator for the correct user name and password.
Installing the Certificate on Android Device
Firefox browser app on Android 8.0 or later is used as an example in the following procedure:
176
Installing the Certificate on a Mobile Device
1. Save the "Ricoh Streamline NX CA" and "Domain Name" files sent from the administrator
in the internal storage of the mobile device.
2. Start the [Settings] app on the mobile device.
3. Tap [Security & Location].
4. Tap [Encryption & credentials].
5. Tap [Install from storage] in [Credential storage].
6. Tap the menu icon in the upper left corner of the screen.
7. In [Open from,], tap the location where the certificate is stored.
8. Tap the "Ricoh Streamline NX CA" file.
9. If you trust the certificate, enter the PIN code, pattern, or password to unlock the mobile
device.
10. Tap [OK].
11. Enter the name of the certificate.
12. Select either [VPN and apps].
13. Tap [OK].
14. Install the "Domain Name" file using the same procedure as explained in Steps 7-12.
15. When the installation is completed, start a Firefox browser app, and then enter the URL of
the server for the mobile app to connect to the server.
For example, if the domain name of the server is "domainname.com" and the port number is
"53443", enter as follows:
domainname.com:53443
16. Enter the user name and password of RICOH Streamline NX.
You cannot use the administrator account for authentication.
The "IPP Servlet" page appears if authentication is successful.
17. Start the RICOH Streamline NX mobile app, and then enter the authentication information
and destination to connect to the server.
• If authentication fails, consult the administrator for the correct user name and password.
177
MEMO
178
MEMO
179
MEMO
RICOH Streamline NX PC Client Operation Guide

TABLE OF CONTENTS
Symbols...........................................................................................................................................................4
Important......................................................................................................................................................... 4
Terminology.................................................................................................................................................... 4
Trademarks..........................................................................................................................................................6
1. Overview
Overview of RICOH Streamline NX PC Client.................................................................................................7
Overview of Client Secure Print.........................................................................................................................8
Overview of Dynamic Delegation Print.............................................................................................................9
Overview of Rule-based Print..........................................................................................................................10
Overview of Client Accounting....................................................................................................................... 11
2. Printing Using RICOH Streamline NX PC Client
Using Client Secure Print..................................................................................................................................13
Deleting a Job.............................................................................................................................................. 14
Performing Dynamic Delegation Print.............................................................................................................15
Selecting Cost Centers..................................................................................................................................... 17
Printing Using End-to-End Encryption............................................................................................................. 18
Client Secure Print........................................................................................................................................18
Server Secure Print.......................................................................................................................................18
3. Preferences
Selecting the Location Profile.......................................................................................................................... 21
Preferences Screen...........................................................................................................................................22
Message Center............................................................................................................................................... 24
Authentication Settings.....................................................................................................................................25
Client Secure Print............................................................................................................................................ 26
PKI Encryption Settings.................................................................................................................................... 27
Dynamic Delegation Print................................................................................................................................ 28
4. Troubleshooting
List of Messages............................................................................................................................................... 29
Common....................................................................................................................................................... 29
Rule-based Print........................................................................................................................................... 29
Client Secure Print........................................................................................................................................29
1
Dynamic Delegation Print............................................................................................................................30
Client Accounting.........................................................................................................................................30
2
• User management
• Log management
Print.
3
Symbols
[]
Important
Some illustrations or explanations in this guide may differ from your product due to improvement or
change in the product.
Contents of this document are subject to change without notice.
Terminology

Client computer
This is a computer other than the server that uses the RICOH Streamline NX system. The Secure Print
and Dynamic Delegation Print functions can be performed when RICOH Streamline NX PC Client is
installed.
4
Delegation Server
Device
This refers to a printer or MFP. In this guide, printers and MFPs are referred to as "devices".
5
Trademarks
Microsoft, Windows, Windows Vista, Internet Explorer, Excel, SQL Server are either registered
trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
6
1. Overview
RICOH Streamline NX PC Client is an application that is installed on client computers running under
Windows. It works with RICOH Streamline NX to enhance the printing functionality.
Overview of RICOH Streamline NX PC Client

The following functions can be used when RICOH Streamline NX PC Client is installed on a client
computer:
• Printing documents safely (Client Secure Print)
• Granting the printing privilege to a specified delegate user (Dynamic Delegation Print)
• Printing documents based on rules defined by the administrator (Rule-based Printing)
• Transmitting accounting information to the RICOH Streamline NX server (Client Accounting)
7
1. Overview
Overview of Client Secure Print

Client Secure Print can be used to store print jobs in the data folder on the user's computer. Print jobs are
stored locally within RICOH Streamline NX PC Client, eliminating the need to transmit print jobs to
Server, and Secure Print can be performed promptly even in an area with limited bandwidth connection.
The printer driver must be installed on the client computer to perform Client Secure Print.
• To install the printer, perform [Add a Printer] in [Programs and Features] under [Control Panel], and
then select "SLNX Secure Print Port". For details, contact your administrator.
DS
Authentication information only
Request Allows printing

authentication
information
Send to Device
Request print job
DSW400
8
Overview of Dynamic Delegation Print
Overview of Dynamic Delegation Print

Dynamic Delegation Print is a function that allows only the sender of the print command and specified
delegate users to output a print job by a printer.
• Specify up to 10 candidates in advance as delegate users.
• Of the 10 candidates, select up to 5 candidates as delegate users when a print job is sent.
If the shared printer on the Delegation Server is selected as the printer to be used for printing, the print
job will be stored on the Delegation Server. In addition, if a local printer configured with SLNX Secure
Print Port is selected, the print job will be stored in the data folder of RICOH Streamline NX PC Client.
You can use Dynamic Delegation Print for the following purposes:
• To have a document to be used in a meeting that was sent from a corporate officer printed by a
secretary on behalf of the corporate officer.
• To send a job of a sensitive document from a member at the corporate head office to a salesperson
out on a business trip, and grant print privilege of the job only to the salesperson when the
salesperson needs the document while in the office that is the business trip destination.
1 2
DSW433
1. User
2. Delegate User
9
1. Overview
Overview of Rule-based Print

Rule-based Print is a function that processes print jobs according to the rules defined by the
administrator. When a print job is sent from a client computer, the print rules are applied. RICOH
Streamline NX PC Client displays a pop-up message indicating the applied print rules.
Examples of the print rules are as follows:
• Changing the print settings to black-and-white and two-sided printing forcibly
• Preventing printing of documents with many pages
• Redirecting print jobs to appropriate devices based on the installation location and operating cost
Administrator
(Management Console)
Configuring
print rule
Request print rule
Print job with print rule

Print rule
ÄÓ
User
DSW401
10
Overview of Client Accounting
Overview of Client Accounting

Configure Client Accounting to collect and store accounting data on a device that is connected only via
USB and not on the network, or on a device that is not installed with the Streamline NX device
application. The user is identified using the user information registered to the system and can perform
printing on the device.
USB or PC
TCP/IP
Local printers
Storing accounting data
: Print job
: Accounting data
Devices without DS
Streamline NX application
DSW402
• Information such as the paper size and number of copies printed is sent to the Delegation Server for
recording.
• If the Print Rules should satisfy the print job criteria that is specified on the Delegation Server, the
rules will also be applied to print jobs that are performed using Client Accounting.
11
1. Overview
12
2. Printing Using RICOH Streamline NX
PC Client
Use the functions shown below to print from a client computer with RICOH Streamline NX PC Client
installed.
Using Client Secure Print

To perform Client Secure Print, print a document on a local printer that has been configured with SLNX
Secure Print Port.
• User identification is required to perform Client Secure Print. When Windows Authentication is not
used as the authentication method, specify the authentication information. For details, see
page 25 "Authentication Settings".
1. Select [Print] from the [File] menu in the application.

The print rules configured on the Delegation Server are applied to the print job, and the job is
stored in the data folder of RICOH Streamline NX PC Client.
2. Check that the print job is spooled.
The "Succeeded to spool the print jobs." message is displayed in the notification area.
If spooling of the print job fails, one of the following messages is displayed:
Message Causes and Solutions
Printing has been cancelled. Cannot connect to the Delegation Server. The
Could not connect to the delegation server. entered IP address is incorrect, or the network is
disconnected.
Contact your administrator.
Printing has been cancelled. The login user name or password is incorrect.
Authentication has failed. Please check the Check that the authentication information is
login user name and password. correctly configured on the "Authentication
Settings" screen.
Contact your administrator.
Printing has been cancelled. Failed to connect to the Delegation Server via
Authentication by the delegation server has SSL.
failed. Please ask the system administrator. Contact your administrator.
3. Log in to the device, and then display the list of print jobs.
13
4. Select a print job in the list, and then print the job.
The selected print job is sent to the device, and printing of the job is performed.
• If you attempt to shut down the client computer while a print job waiting to be printed remains, the
shutdown process will be blocked by RICOH Streamline NX PC Client. Follow the instruction in the
displayed message, and execute or cancel printing of the job.
Deleting a Job
The following three methods are available to delete jobs:

Deleting Jobs Manually
Delete jobs on the device screen.
For details, see "Deleting a Print Document", User's Guide.
Deleting Jobs Periodically
A retention period of Client Secure Print jobs is specified on RICOH Streamline NX PC Client. The
job whose retention period has passed is deleted from the data folder.
You can configure the [Scheduled Processing Settings] setting on the [Preferences] screen. For
details, see page 26 "Client Secure Print".
Deleting Printed Jobs
A print job of Client Secure Print can be configured to be deleted or retained in the data folder
after the job is printed.
You can configure the [Printed Jobs] setting on the [Preferences] screen. For details, see page 26
"Client Secure Print".
14
Performing Dynamic Delegation Print
Performing Dynamic Delegation Print

Configure the settings to allow a delegate user other than yourself to output and send a print job.
• To perform Dynamic Delegation Print, specify the candidates of the delegate user in advance. For
details, see page 28 "Dynamic Delegation Print".
• User authentication is required to perform Dynamic Delegation Print. When Windows
Authentication is not used as the authentication method, specify the authentication information. For
details, see page 25 "Authentication Settings".
• The print jobs stored on the Delegation Server are deleted after the storage period (seven days by
default) specified by the administrator has passed.

The print rules specified on the Delegation Server are applied to the print job, and the job is stored.
The location where the print job is stored differs depending on the selected printer. When the
shared printer on the Delegation Server is selected, the print job is stored on the Delegation Server.
When a local printer configured with SLNX Secure Print Port is selected, the job is stored in the data
folder of RICOH Streamline NX PC Client.
2. Select the delegate user on the "Select Delegate User" screen.
Choose whether or not to specify the delegate user for each job on the [Preferences] screen.
When Selecting the Delegate User for each Print Job (Default)
Select a delegate user from the candidates displayed on the "Select Delegate User" screen,
and then perform printing. RICOH Streamline NX PC Client sends the information to the
selected delegation user or stores the print job on the Delegation Server.
15
When Not Selecting the Delegate User for each Print Job
The "Select Delegate User" screen is not displayed. The delegate user configured in advance
is automatically selected. RICOH Streamline NX PC Client sends the information to the
selected delegation user or stores the print job on the Delegation Server.
3. The delegate user logs in to the device and performs printing.
The name of the user that has sent the print job is displayed in the print job list.
• The print job is not deleted when the delegate user account is deleted.
• In addition to the specified delegate user, the user that sent the print job can also print the job from
the device.
16
Selecting Cost Centers
Selecting Cost Centers

The screen for selecting Cost Center may be displayed when printing is performed. Select the
department to which to assign the cost incurred in printing the job on the screens shown below.
Selecting a Cost Center
When two or more Cost Centers are assigned to the user information, select a Cost Center from the
menu.
Searching a Cost Center

When a Cost Center is not assigned to the user information, search for and specify a Cost Center.
17
Printing Using End-to-End Encryption

Using End-to-End Encryption (E2EE), you can encrypt the print job data during transit across the
network. To print the encrypted job, you must log in to the device using your PKI smart card.
There are two method of submitting print job using End-to-End Encryption: Client Secure Print and Server
Secure Print.
• The PKI module is required to print encrypted jobs.

• User identification is required to perform Client Secure Print or Server Secure Print. When Windows
Authentication is not used as the authentication method, specify the authentication information. For
details, see page 25 "Authentication Settings".
• You can view encrypted jobs only when you log in to a device using your PKI smart card. The
encrypted jobs are not displayed in the job list of a mobile device or a laser printer not equipped
with a 4.3-inch screen.
• This function cannot be used with Delegation Print.
• This function cannot be used when printing using external print systems.
Client Secure Print
The procedure to submit a job using End-to-End Encryption is almost the same as the conventional Client
Secure Print. They have the following differences:
• Depending on the configuration, you may be asked to specify whether to encrypt the print job
when printing to a local printer configured with SLNX Secure Print Port.
• To display the list of encrypted jobs, you must log in to the device using the PKI smart card.
• Depending on the configuration, document names are masked with asterisks for encrypted jobs.
• For details about the conventional Client Secure Print, see page 13 "Using Client Secure Print".
• For details about the encryption setting, see page 27 "PKI Encryption Settings".
Server Secure Print
To perform Server Secure Print with RICOH Streamline NX PC Client, print a document to a local printer
that has been configured with SLNX Server Secure Print Port. The encrypted job is stored on the
Delegation Server.
• Shared printers on the Delegation Server cannot be used for this function.
18
Printing Using End-to-End Encryption
• Host print settings are required.

• When using the Standard Operation Panel, or the Smart Operation Panel in Standard Operation
mode, you cannot change the print settings for encrypted jobs on the device's operation panel.
• A print rule to send an e-mail notification is not applied.
• The job name is not printed on reports.
2. Select a local printer configured with SLNX Server Secure Print Port, and then print.
Depending on the configuration, you may be asked to specify whether to encrypt the print job.
The print rules configured on the Delegation Server are applied to the print job, and the job is
stored on the Delegation Server.
3. Log in to the device using the PKI smart card, and then display the list of print jobs.
4. Select a print job in the list, and then print the job.
Depending on the configuration, document names are masked with asterisks for encrypted jobs.
• For details about the encryption settings, see page 27 "PKI Encryption Settings".
• For details about the print rules that cannot be applied to E2EE Server Secure Print jobs, contact
your administrator.
19
20
3. Preferences
The items and functions that can be configured on the [Preferences] screen are described below.
You can configure the settings depending on the server settings specified by the administrator.
Selecting the Location Profile

Depending on the administrator's setting, you can select a location profile to be applied to your copy of
RICOH Streamline NX PC Client.
1. Right-click the icon in the notification area and select [Select Profile].
2. Select a location profile.
3. Press [OK].
RICOH Streamline NX PC Client starts downloading the selected location profile from the
Delegation Server.
• You may not be able to change some settings in [Preferences] when a location profile is selected
and applied.
21
3. Preferences
Preferences Screen
Right-click the icon in the notification area and select [Preferences] to display the screen shown
below.
2
3
6 5 4
EEC403
1. Title/Error Message
Displays the title of the settings category.
Displays an error message when an error occurs.
2. [Restore Defaults]
Restores the value of each setting item to the default value.
3. [Apply]
Applies the changes made to each setting item.
4. [Cancel]
Cancels the changes made to each setting item.
5. [OK]
Applies the changes made to each setting item, and then closes the window.
6.
Displays Help.
22
Preferences Screen
• For an item causing an error, and the error details are displayed in the title and the setting item.
You cannot click [Apply] or [OK] until the error is resolved.
• For an invalid entry, and a warning message are displayed. You can ignore the warning and
click [Apply] or [OK].
23
3. Preferences
Message Center
This section describes the setting items of [Message Center]. Right-click the / / icon in the
notification area and select [Preferences] to display the settings screen of [Message Center].
Specify the type of messages to be displayed in the balloon.
Item Description
Notification Level to Display Specify the type of messages to be displayed on the desktop.
• [Error/Warning/Information]
Displays all notification information as messages.
• [Error/Warning]
Displays a message when a print process could not proceed or
certain user operations are required.
• [Error]
Displays a message only when a print process could not
proceed.
24
Authentication Settings
Authentication Settings
This section describes the setting items of [Authentication Settings]. Right-click the icon in the
notification area and select [Preferences] to display the settings screen of [Authentication Settings].
Item Description
User Name Enter the user name to be used for authenticating print jobs.
Password Enter the password.
Confirm User Name Check whether the [User Name] exists.
• When Windows Authentication is used as the authentication information for print jobs, no items can
be configured on the "Authentication Settings" screen.
25
3. Preferences
Client Secure Print

This section describes the setting items of [Client Secure Print]. Right-click the icon in the notification
area and select [Preferences] to display the settings screen of [Client Secure Print].
Item Description
Printed Jobs Specify whether or not to delete the print job after it has printed.
Scheduled Processing Settings • Job Storage Period

Specify the period to retain the print job. Specify from the
following:
• When [day(s)] is selected: 1–365 day(s)
• When [hour(s)] is selected: 1–24 hour(s)
The default is 7 Days.
• Exclude Saturdays and Sundays from Storage Period
Specify whether or not to exclude weekends from the specified
job storage period.
• Auto Delete Interval (hours)
Specify the interval to delete the print jobs for which the job
storage period has elapsed.
26
PKI Encryption Settings
PKI Encryption Settings

This section describes the setting items of [PKI Encryption Settings]. Right-click the icon in the notification
area and select [Preferences] to display the settings screen of [PKI Encryption Settings].
Item Description
Encrypt on sending print data Specify whether to encrypt print data when sending
data to the device.
Display a pop-up to select encryption Specify whether to display a selection dialog for
encryption every time a user sends a job.
Hide Document Name Specify whether to mask the document name when
encrypting a print job. If this option is enabled, the
document name is displayed masked with asterisks in
the job list on the device’s operation panel, on the
Management Console and User Console, and in
reports.
Select Encryption Dialog This setting is available when [Display a pop-up to

select encryption] is enabled.
Enter the title to be displayed on the selection dialog
for encryption.
Message This setting is available when [Display a pop-up to

Enter the message to be displayed on the selection
dialog for encryption.
Pop-up Selection 1(Encrypted) This setting is available when [Display a pop-up to

Enter the string to be displayed for the encryption
option.
Pop-up Selection 2(Not Encrypted) This setting is available when [Display a pop-up to
Enter the string to be displayed for the no-encryption
option.
27
3. Preferences
Dynamic Delegation Print

This section describes the setting items of [Dynamic Delegation Print]. Right-click the icon in the
notification area and select [Preferences] to display the settings screen of [Dynamic Delegation Print].
Item Description
Delegate User Candidate List Displays the delegate user candidates in a list. Users whose check
box is selected in this list are shown as selected as delegate users on
the "Select Delegate User" screen that is displayed when a print job
is sent.
Select Delegate User Displays the "Select Delegate User Candidate" screen. Search for a
Candidate... user by [User Name] or [Full Name], and move the user displayed in
the list from the list on the left side to the list on the right side.
• Specify up to 10 candidates as delegate users.

• Of the 10 candidates selected on the "Select Delegate User
Candidate" screen, select up to 5 candidates as delegate users
when a print job is sent.
Do not Select Delegate User The "Select Delegate User" screen is not displayed when this check
Every Time on Printing box is selected. Users whose check box is selected on the delegate
user candidate list are automatically set as delegate users.
Output Printer Select the printer to be used for printing.
• When there is no printer available, the "There is no printer available for use." message is displayed.
• For details about the shared printer on the Delegation Server, contact the administrator.
28
4. Troubleshooting
This chapter shows the list of messages that are displayed in RICOH Streamline NX PC Client and
describes the cause and solution of each message.
List of Messages
Common
Message Cause Solution
Cannot detect the set The printer specified on the Specify a printer that is available.
printer. settings screen could not be found.
An error occurred while An error has occurred while a Contact your administrator.
processing job "<Print Job print job has been processed.
Name>", and the process
has been cancelled.
Rule-based Print
Insufficient memory. Job Another application that is running • Close all applications that
"<Print Job Name>" has at the same time is using up the are not being used.
been cancelled. memory. • Add more memory to the
client computer.
• Restart the client computer,
and then print the job again.
Client Secure Print
Failed to spool the print Cannot connect to the Delegation Contact your administrator.
jobs. Server. The entered IP address is
incorrect, or the network is
disconnected.
29
4. Troubleshooting
A problem occurred while A problem has occurred while the Contact your administrator.
spooling the print jobs. print job has been spooled.
Dynamic Delegation Print
Add at least one delegate user No delegate user candidate is Add at least one delegate user
candidate. registered to the [Dynamic candidate.
Delegation Print] settings.
Could not connect to the Cannot connect to the Contact your administrator.
delegation server. Delegation Server. The entered
IP address is incorrect, or the
network is disconnected.
Authentication by the Failed to connect to the Contact your administrator.

delegation server has failed. Delegation Server via SSL.
Please ask the system
administrator.
Authentication has failed. The login user name or Check that [User Name] and
Please check the login user password is incorrect. [Password] in [Authentication
name and password. Settings] are correct, or contact
your administrator.
Client Accounting
Printing has been cancelled. Cannot connect to the Delegation Contact your administrator.
Could not connect to the Server. The entered IP address is
delegation server. incorrect, or the network is
disconnected.
Printing has been cancelled. The login user name or password Check that [User Name] and
Authentication has failed. is incorrect. [Password] in [Authentication
Please check the login user Settings] are correct, or contact
name and password. your administrator.
30
List of Messages
Printing has been cancelled. Failed to connect to the Contact your administrator.
Could not connect to the Delegation Server via SSL.
delegation server.
Cannot find the printer. The printer's IP address was • Check the printer's IP
changed. address.
• Contact your administrator.
31
MEMO
32 EN GB EN US D3E8-0025B
EN GB EN US D3E8-0025B © 2017, 2018, 2019 Ricoh Co., Ltd.
Migration Guide: For Device Manager NX

TABLE OF CONTENTS
Symbols...........................................................................................................................................................3
Important......................................................................................................................................................... 3
Trademarks..........................................................................................................................................................4
Read This First......................................................................................................................................................6
Data Types that Can Be Migrated................................................................................................................ 6
1. Migration Workflow
Migrating the Data............................................................................................................................................. 9
Migration from RICOH Device Manager NX Pro/Enterprise....................................................................9
Migrating from Remote Communication Gate S or Ridoc IO OperationServer Pro................................ 9
2. Upgrading from RICOH Device Manager NX
Upgrade Install.................................................................................................................................................11
3. Data Migration from Remote Communication Gate S or Ridoc IO OperationServer
Pro
Overview.......................................................................................................................................................... 15
Using the Management Tool to Export the Data........................................................................................... 16
Using the Authentication Manager to Export the Data................................................................................. 18
Import the Data to RICOH Streamline NX..................................................................................................... 19
4. Troubleshooting
Error Messages................................................................................................................................................ 21
1
• User management
• Log management
Print.
2
Symbols
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine’s functions, and instructions on resolving user
errors.
[]
Indicates the names of keys on the machine's display or control panels.
Important
Revision History
3
Trademarks
RightFax is a trademark of OpenText Corporation.
4
5
Read This First
Use this guide to plan and execute the migration of data from the existing product to RICOH Streamline
NX. The illustration below depicts the migration process.
The term "existing product" refers to the following products:
• RICOH Device Manager NX Pro/Enterprise
• Remote Communication Gate S
• Ridoc IO OperationServer Pro (Launched in Japan only)
For details about migration process of RICOH Streamline NX v2.XX to v3.XX, contact your service
representative.
Core
CSV XML
DSW975
Data Types that Can Be Migrated
RICOH Device Manager NX Pro/Enterprise

The following data can be imported into RICOH Streamline NX:
• The IP addresses and port numbers of the Core Server and DM server
• Information of the connection to the Core Server
• All data contained in the data folder
• All data contained in the database
Data can be migrated into RICOH Streamline NX from all versions of RICOH Device Manger NX
Pro/Enterprise (64-bit).
• Upgrading from the 32-bit version of RICOH Device Manager NX Pro/Enterprise is not
possible.
6
• Upgrading the product is not possible while an Oracle database with RICOH Device
Manager NX Enterprise is used.
Remote Communication Gate S/Ridoc IO OperationServer Pro
The following data can be imported into RICOH Streamline NX:
• The device information that is migrated using the migration tool will be associated with a
Delegation Server. To distribute devices among multiple Delegation Servers so that they are
managed, use the Management Console of RICOH Streamline NX to allocate each device.
• Devices and device groups
• Discovery settings
• Polling schedule
• Access accounts
• SMTP settings
You must have the following versions (or later) installed to perform this migration:
• Remote Communication Gate S Version 01.02.03
• Ridoc IO OperationServer Pro Version DM02.09.00
7
8
Migrating the Data

This migration requires the following steps:
• If you are using the @Remote service, contact the Ricoh service representative before beginning the
migration as you need to perform ID replacement in the Center System to migrate the data from
RICOH Device Manager NX to RICOH Streamline NX.
Migration from RICOH Device Manager NX Pro/Enterprise
1. page 11 "Upgrade Install"
Exporting and importing the data are not required when you are migrating from RICOH Device
Manager NX Pro/Enterprise. Install RICOH Streamline NX over the existing installation of
RICOH Device Manager NX Pro/Enterprise on the same server.
Migrating from Remote Communication Gate S or Ridoc IO OperationServer

Pro
1. page 16 "Using the Management Tool to Export the Data"
Use the Management Tool to export the device data.
2. page 18 "Using the Authentication Manager to Export the Data"
Use the Authentication Manager to export the user account data.
3. page 19 "Import the Data to RICOH Streamline NX"
Select the data types you want to migrate to RICOH Streamline NX, then select the correct data
backup file paths for each type.
9
10
2. Upgrading from RICOH Device
Manager NX
Upgrade Install
This chapter explains how to perform the upgrade install of RICOH Streamline NX over RICOH Device
Manager NX Pro/Enterprise.
• A message regarding the @Remote function appears in the middle of installation. When using the
@Remote function, suspend the upgrade process and contact a RICOH service representative.
• The paths to the install location of the system and storage folder of the data are carried over from
the paths specified in RICOH Device Manager NX Pro/Enterprise. This cannot be changed.
• The license for RICOH Device Manager NX Pro/Enterprise is not carried over to RICOH
Streamline NX. Deactivate the license before upgrading if necessary. Also, a separate license for
RICOH Streamline NX is required to use RICOH Streamline NX.
• If an upgrade from RICOH Device Manager NX Enterprise is being performed, and multiple
computers have the installation locations of the Core Server and DM server, upgrade the Core
Server first, and then upgrade the DM server.
1. Double-click "Setup.exe" to run the installer.

2. Select the language to use for the installation, and click [OK].
3. Click [Next].
5. On the "Service Logon Information" window, specify the information to use when logging
in to a service.
• [Login as System account]
Start the service using the system account on Windows.
• [Login as Windows account]
Start the service using the specified Windows account. Enter the user name and password of
the Windows account.
• If using Windows Authentication Mode with SQL Server, you must use a Windows account.
• The Delegation Server that communicates with the MIE server must use a Windows account.
6. Click [Next].
11
7. On the "Security Connection Keys" screen, click [Generate] as necessary.

A key is generated when the Core Server is installed. Be sure to make note of the key and store it in
a location only visible to the administrator. The stored key has the following applications:
Key type Application
This is required to install the Delegation Server on

Delegation Server
separate hardware.
This is required to install the MIE server on

MIE server
separate hardware.

RICOH Streamline NX PC Client (optional) This is required to install RICOH Streamline NX PC
Client to a client computer.

Embedded (optional) This is used by the Management Console when
installing the Embedded Applications to a device.

This key is required when you are installing an
application that uses the cooperating API
User Management (optional)
provided by RICOH Streamline NX.
If you are not using the cooperating application,
leave the key entry field blank.
Enter the saved key when performing a custom installation of only a Delegation Server or MIE
server.
• A key is generated automatically when you click [Generate].

• You can also specify any text string as the key.
• Leave the key entry field blank if you are not specifying any key.
8. Click [Next].
12
Upgrade Install
9. When a typical installation is performed, specify SLP on the "SLP Configuration" window.
Function to be installed Description
On the "SLP Configuration" window, specify the

scope of the Delegation Server.
SLP • Scope
Enter the string to use when RICOH Streamline
NX PC Client detects a Delegation Server.
10. Click [Next].

11. On the "Ready to Install the Program" window, click [Install].
The installation starts.
12. When installation is completed, click [Finish].
Navigate to the following URL from the web browser on a client computer, and check that the login
screen of the Management Console is displayed.
• When using SSL
• If the login screen of the Management Console is not displayed correctly, delete the cache of your
web browser and access the URL of the Management Console again.
• After installation of the system is completed, the following services are installed according to the
installed functions:
Installed function Service
Core Server RICOH SLNX Central Manager Service
Delegation Server
SLP RICOH SLNX Delegation Server Service
FMAudit
• To install the MIE server, select RICOH Streamline NX from [Program and Features] in the control
panel, click [Change], and then follow the instructions in the wizard that appears.
• After installation of the MIE server is completed, the following services are installed:
13
14
3. Data Migration from Remote
Communication Gate S or Ridoc IO
OperationServer Pro
Overview
To acquire the data from Remote Communication Gate S or Ridoc IO OperationServer Pro, you will use
the Management Tool and the Authentication Manager. These tools are located on the Windows Start
Menu within the existing product folder. After the acquisition is complete, you will have the following
backup data files:
Tool Backup File Data to be migrated
Management Tool management.xml • Device and device groups

• Discovery settings
• Polling schedule
• Access accounts
• SMTP settings
DeviceGroup.csv*1 Devices and device groups
software.xml Proxy settings
Authentication Manager UserInformation.csv*1 User Accounts
*1 You can change these names when exporting device groups and user accounts, but for example purposes,
this guide will refer to these files as DeviceGroup.csv and UserInformation.csv.
15
3. Data Migration from Remote Communication Gate S or Ridoc IO OperationServer Pro
Using the Management Tool to Export the Data

The [Backup] button in the Management Tool allows you to obtain the discovery settings, polling
schedule, access accounts, Proxy setting, and SMTP setting of the managed devices in Remote
Communication Gate S or Ridoc IO OperationServer Pro. The [Export] button in the Management Tool
allows you to export the Device Group data. Ensure you complete all steps in this section.
1. On the Remote Communication Gate S server or the Ridoc IO OperationServer Pro

server, locate the Management Tool on the start menu: click [All Programs] [Existing
Product] [Management Tool].
2. On the main Management Tool screen, click [Stop] to stop the existing product’s service.
DSW976
3. To start the backup, click [Backup].

The backup will start automatically, and the resulting files are placed in a folder named with the
current date and timestamp. As shown in the example below, you will later require the
management.xml file and the software.xml file. Ensure that you make note of the saved file
locations.
16
Using the Management Tool to Export the Data
4. To acquire the Device Group Data, open the Management Tool again, and click [Export
Data].
5. In the Export screen, select [Group], then specify the name and location of the CSV file
that will be output. This example uses the name DeviceGroups.csv for the exported file
name. You will later require the exported file, so ensure that you make note of the saved
file location.
6. Click [Perform] to save the backup.
• When a CSV file is imported into RICOH Streamline NX, the name of the imported CSV file is
registered as the category name in the device list. It is recommended to rename the CSV file to
the name of the category to be registered before importing the file.
Remote Communication Gate S

Ridoc IO OperationServer Pro RICOH Streamline NX
Europe
Europe
CSV fileࠝ*.csvࠞ
Europe.csv
DSW977
17
Using the Authentication Manager to Export

the Data
This procedure will backup the user accounts from Remote Communication Gate S or Ridoc IO
OperationServer Pro.
1. On the Remote Communication Gate S server or the Ridoc IO OperationServer Pro

server, locate the Management Tool on the start menu: click [All Programs] [Existing
Product] [Authentication Manager].
2. On the main Authentication Manager screen, click [BasicAuth. User Export] to export the
user account data.
DSW978
3. In the Export dialog, choose a location where you will save the file. Click [OK] to save the
file. This example uses the name UserInformation.csv for the exported file.
18
Import the Data to RICOH Streamline NX
Import the Data to RICOH Streamline NX

To import the data into RICOH Streamline NX, you require the Migration Tool, a propriety tool
developed specifically for this purpose and is located in the RICOH Streamline NX Installation folder on
the Core Server.
1. On the Core server, browse to the installation folder location of RICOH Streamline NX.
From the [Tools] [Migration Tool] folder.
2. Double-click the MigrationTool.bat file to launch the Migration Tool.
3. In the Select Migration Data screen, check all of the items that you want to import to
RICOH Streamline NX from Remote Communication Gate S or Ridoc IO OperationServer
Pro.
4. Click [Next].
5. In the Please Select File For Migration screen, click the [Select] button beside each option,
and browse to the location of the correct backup file that you saved previously.
Specify the following files for each item displayed on the screen from top to bottom.
Item Name File to be Specified
ManagementTool Backup File Path management.xml
ManagementTool Device Group CSV File Path DeviceGroup.csv
Authentication Manager User Information CSV File Path UserInformation.csv
ManagementTool Proxy File Path software.xml
6. Enter the computer name of the Delegation Server to import the data.
7. Click [OK] to complete the migration process.
19
8. Click [OK].
The success message appears when the migration process is completed successfully.
For details about how to resolve the problem when the migration process fails, see page 21
"Error Messages".
20
4. Troubleshooting
Error Messages
When the data migration succeeds, a success message is displayed. If the migration is unsuccessful,
refer to the following table for potential errors and possible solutions.
Error Messages Possible Resolution
The format of selected file is You did not select a file of the correct type. Refer to the table in
wrong page 15 "Overview" for a list of file types corresponding to the
exported data.
Failed to access the Ping the Core Server database to ensure it is reachable.
database
Unexpected error. Finish The Migration Tool encountered an unexpected parameter. Restore the
data migration tool system to its initial state, then run the migration tool again.
There is no data to migrate The file you selected does not contain any data. Select the correct file
that contains the exported data.
21
MEMO
22
MEMO
23
MEMO
EN GB EN US D3E8-0026B © 2017, 2018 Ricoh Co., Ltd.
Reporting and Dashboards Guide

TABLE OF CONTENTS
Symbols...........................................................................................................................................................4
Important......................................................................................................................................................... 4
Terminology.................................................................................................................................................... 5
Trademarks..........................................................................................................................................................6
1. Overview of Report Function
Types of Reports that Can Be Created..............................................................................................................9
Device Reports................................................................................................................................................9
Consumable Reports....................................................................................................................................11
Counter Reports........................................................................................................................................... 12
Usage Reports..............................................................................................................................................12
Status Reports............................................................................................................................................... 14
Green Reports.............................................................................................................................................. 15
Document Usage Summary Reports...........................................................................................................16
Total Document Usage Reports.................................................................................................................. 19
Detailed Document Usage Reports............................................................................................................ 20
Print Usage Analysis Reports.......................................................................................................................21
Workflow Usage Analysis Reports.............................................................................................................24
User Account Reports.................................................................................................................................. 26
Report File Formats...........................................................................................................................................27
Logging In to the Management Console........................................................................................................28
2. Creating Reports
Screen Configuration....................................................................................................................................... 29
Report Template Types.................................................................................................................................... 30
Operation Icons for the Report Template...................................................................................................30
Creating a Custom Report Template...............................................................................................................31
Changing the Custom Report Template Category.................................................................................... 31
Creating a Report.............................................................................................................................................33
Creating an Immediate Report....................................................................................................................33
Creating Scheduled Reports....................................................................................................................... 34
Examples of the Report Date Range...........................................................................................................35
1
Creating a Folder............................................................................................................................................. 38
3. Viewing Reports
Displaying Reports........................................................................................................................................... 39
Displaying Reports Saved on the Server....................................................................................................39
Understanding the Report View Screen Layout............................................................................................. 40
4. Viewing Usage Using Dashboards
About Dashboards........................................................................................................................................... 41
Dashboard Types.........................................................................................................................................41
Displaying a Dashboard................................................................................................................................. 43
Creating a Custom Dashboard...................................................................................................................43
Dashboard Layout....................................................................................................................................... 44
Dashboard Types............................................................................................................................................. 46
Device Information Dashboard.................................................................................................................. 46
Device Usage Dashboard...........................................................................................................................47
Device Status Dashboard............................................................................................................................49
Device Power Usage Dashboard............................................................................................................... 50
Total Documents Usage Dashboard.......................................................................................................... 51
Capture Usage Dashboard.........................................................................................................................52
Total Documents Usage by Department Dashboard................................................................................ 53
5. Troubleshooting
Troubleshooting................................................................................................................................................55
Report Templates..............................................................................................................................................57
Report Template Categories....................................................................................................................... 57
Reports.............................................................................................................................................................. 61
Report Tasks......................................................................................................................................................62
Task Property................................................................................................................................................62
Parameters....................................................................................................................................................63
Schedule....................................................................................................................................................... 64
Delivery Methods.........................................................................................................................................64
Security......................................................................................................................................................... 66
[System] Settings...............................................................................................................................................67
Reporting...................................................................................................................................................... 67
2
• User management
• Log management
Print.
3
Symbols
[]
Important
Revision History
4
Terminology

Delegation Server
The delegation server performs the printing, document delivery, and device management. How
many delegation servers are required for the system to distribute the load depends on the size of
the system and the types of functions the system has.
Device
"devices".
Role
A Role is used to specify access privileges required to access each function in the Management
Console. The following Roles are pre-registered in the report function:
• Report Admin: Creates a report template and generates reports
• Report User: Displays reports
Report Templates
This refers to the formats for creating reports: standard report template and custom template.
Standard report templates are pre-registered to the system and custom templates are created by
the user.
Report Tasks
Template information and a schedule of a task to be created are collectively referred to as a "task".
Register a report task to create a report according to the specified schedule and settings.
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Trademarks
6
7
8
Use the report function to create various types of reports. For this, this function collects data on the
device status, counter (counter by user, etc.), job logs, power consumed, and document usage volume.
Log in to the Management Console to use the report function. For details about logging in to the
Management Console, see "Logging In to the Management Console", Administrator's Guide.
Types of Reports that Can Be Created

The system comes with "standard templates" for creating reports.
The templates are divided into the following categories based on their purposes:
• Device Reports
• Consumable Reports
• Counter Reports
• Usage Reports
• Status Reports
• Green Reports
• Document Usage Summary Reports
• Total Document Usage Reports
• Detailed Document Usage Reports
• Print Usage Analysis Reports
• Workflow Usage Analysis Reports
• User Account Reports
• Depending on the report type, the output report includes "summary" and "detailed information". As
a short description summarizing the detailed information is shown in the beginning of the report,
you can grasp the overall trend easily.
• On Ricoh laser printers (2011 models and earlier), two-sided output pages are counted as one-
sided output pages.
• Single color output pages or two-color output pages on a device that supports black-and-red
printing are counted as black-and-white output pages.
Device Reports
Use a report template in the [Device Reports] category to create a report of the device information for
each category.
9
DSW800
• Only the Base license can create reports in this category.
Report types Description
Use this report to view the configuration of devices being

Device Configuration
monitored.
Use this report to view the configuration of devices being

Device Configuration by Group
monitored for each device group in the selected categories.
Use this report to view basic information of devices being

Device List
monitored.
Use this report to view information of devices added to

RICOH Streamline NX, deleted from RICOH Streamline NX,
Devices Adds/Moves/Deletes
or moved to another IP address during a fixed period of
time.
Use this report to view the summary information of devices

being monitored that are totaled for each device group in
the selected categories. The ratio of the number of used
Devices by Group
devices in a group is indicated in a graph, and the group
names, number of devices, and ratio (%) are indicated in a
table.
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Use this report to view the summary information of devices

being monitored that are totaled by install date.
Devices by Install Date
• The device is not displayed in the report if the date of
installation is not specified in the device properties.
Use this report to view summary information of devices being

monitored that are totaled for each device manufacturer.
Devices by Manufacturer This report indicates the ratio of manufacturers in a graph,
and it indicates the manufacturers and number and ratio (%)
of devices by manufacturer in a table.
Use this report to view information such as device name and

serial number by device type for devices being monitored.
Devices are divided into categories (Network Color MFP,
Devices by Type Network Monochrome Printer, USB Monochrome MFP,
etc.). The ratio of device types is indicated in a graph, and
the device types, number of devices, and ratio (%) are
indicated in a table.
Consumable Reports
Use a report template in the [Consumable Reports] category to create a report for when to replace toner
for a device.
• Reports in this category only support some RICOH device models.
Use this report to display the estimated toner replacement

Toner Projection by Device
date for devices being monitored.
Use this report to view the toner replacement date of devices

Toner Replacement by Device
being monitored for each device.
Use this report to view the toner replacement date by month

Toner Replacement by Date
for devices being monitored.
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Counter Reports
Use a report template in the [Counter Reports] category to create a report of counter of a device.
Use this report to display the counter information of devices

Lifetime Counters
being monitored.
Use this report to check the counter by category group for

Lifetime Counters by Group
devices being monitored.
Use this report to check the counter of the selected devices at

Lifetime Counters by Month
the beginning of the month.
Use this report to check the user counter for devices being
monitored by device.
User Counters by Device
• This only supports RICOH devices.
Usage Reports
Use a report template in the [Usage Reports] category to create a report on function usage and output
volume for a device.
Use this report to view the toner coverage of all devices (by
Device Toner Coverage
default), or the selected devices.
Use this report to view the ratio of the number of printed

pages of the finishing function for the selected devices.
Device Usage by Finishing

• Finishing is categorized into Sort, Stack, Staple, Saddle
Stitch, Punch, and Binding. There are several binding
methods.
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Use this report to view the job size (number of output pages
Device Usage by Job Size
per job) with the number of jobs for the selected devices.
Use this report to view the ratio of N-up printing for the
selected devices.
Device Usage by n-up

• N-up printing prints multiple pages on one sheet. You
can use N-up printing to print 2, 4, 6, 8, 9, or 16
pages on one sheet.
Use this report to view the ratio of the number of pages by

Device Usage by Paper Size
paper size used on the selected devices.
Use this report to view the ratio of the number of pages by

Device Usage by Paper Type
paper type used on the selected devices.
Use this report to view the ratio of the number of printed

Device Usage by PDL pages by page descriptor language used on the selected
devices.
Use this report to view the ratio of output pages that

correspond to each toner coverage category for the
selected devices.
• Coverage is the total toner usage (in units of 1%) per

sheet of A4 page. For example, when an entire A4
Device Usage by Toner Coverage sheet is filled with solid black, black toner coverage is
100%.
• Toner coverage is divided into three types: low,
medium, and high. The defaults for each category are
as follows:
Low: Lower than 5%
Mid: 5% to less than 20%
High: 20% or higher
Use this report to view the number of output pages by date

during a fixed period for the devices being monitored. You
Usage by Date by Device
can also check the number of output pages by date for each
device in the detailed information.
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Use this report to view the number of output pages by date

during a fixed period for devices being monitored. You can
Usage by Date by Group
also check the number of output pages by date for each
category group in the detailed information.
Use this report to view the number of output pages by device

Usage by Device
group for devices being monitored.

during a fixed period for devices being monitored. You can
Usage by Device by Date
also view the number of output pages by device and date in
the detailed information.
Use this report to view the number of output pages by user

code during a fixed period for devices being monitored. You
Usage by Device by User
can also view the number of output pages by user code for
each device in the detailed information.

group during a fixed period for devices being monitored.
Usage by Group by Date
You can also view the number of output pages by device
group and date in the detailed information.
Status Reports
Use a report template in the [Status Reports] category to create a device status report and error log
report.
Use this report to view the errors that occurred during a fixed
Device Error Log
period.
Use this report to view a summary of the errors that occurred

Device Error Summary
during a fixed period.
Device Errors by Device by Date
period by device and date.
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Device Errors by Group by Date
period by category group and date.
Use this report to view the device status and errors by date
Device Status by Date by Device during a fixed period. You can also view the status and
errors by date and device in the detailed information.
Use this report to view the device status and errors by date
during a fixed period. You can also view the device status
Device Status by Date by Group
and errors by date and category group in the detailed
information.
Use this report to view the status and errors by device during
Device Status by Device by Date a fixed period. You can also view the status and errors by
device and date in the detailed information.
Use this report to view the device status and errors by

category group during a fixed period. You can also view the
Device Status by Group by Date
status and errors by device group and date in the detailed
information.
Green Reports
Use a report template in the [Green Reports] category to create a power usage report of a device.
• Reports in this category only support some RICOH device models.
Use this report to view the ratio and changes in the power
state (power on/off, sleep, etc.) of supported devices in
graphs. You can also view a detailed log of the power state
changes over a fixed period of time.
Power State Transitions
• This only supports the 2012 models or later of the

RICOH devices.
15
Use this report to view the power usage by date during a

Power Usage by Date by Device fixed period. You can also view a log of the power usage by
date and device in the detailed information.
Use this report to view the power usage by date during a

Power Usage by Date by Group fixed period. You can also view the power usage by date by
category group.
Use this report to view the power usage of each device

Power Usage by Device
during a fixed period.
Use this report to view the power usage by device during a

Power Usage by Device by Date fixed period. You can also view a log of the power usage by
device and date.
Use this report to view the power usage during a fixed

Power Usage by Group by Date period for each device group in a category. You can also
view a log of the power usage by device group and date.
Document Usage Summary Reports
Use a report template in the [Document Usage Summary Reports] category to create a summary report
of the total document usage (number of printed or sent pages) for a device based on various criteria.
• To create reports in this category, the Scan & Capture or Print Management license is required in
addition to the Base license.
• RICOH Streamline NX cannot get "Cancel" event of native printer application.
So, there are 4 statuses for printing job. When user cancels the job on the device native printer
application, RICOH Streamline NX doesn't put it report.
1. Printed: When user print the document.
2. Deleted-R: When user operate to print but it's rejected by rules.
3. Deleted-U: When the user perform deletion on the panel.
4. Expired: When print job is deleted by expired settings.
• When a department has a hierarchical structure, the document usage summary by department is
calculated as a sum of usage of lower levels.
Example:
When Department C exists under Department B under Department A and their usage is c, b, a
respectively:
Document usage of Department A is a+b+c
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Document usage of Department B is b+c

Document usage of Department C is c
Use this report to view the details of document usage

recorded by the selected cost centers. This report does not
include documents for which a cost center is not specified.
Cost centers with no output are not shown. The cost ratio is
Document Usage Summary by Cost indicated in a graph, and cost center names number of
Center pages, and cost are indicated in a table.
• The graph and table show top 10 cost centers for cost,
and the other cost centers are grouped into "Other".
Use this report to view the document usage by period (year,

Document Usage Summary by Cost month, and day) for the selected cost centers. This report
Center by Date does not include documents for which a cost center is not
specified. Dates with no output are not shown.
Use this report to view the document usage of each user by

Document Usage Summary by Cost
the selected cost centers. Users with no output are not
Center by User
shown.
Use this report to view the document usage for the selected
departments over a fixed period (year, month, and day).
Dates with no output are not shown.
Document Usage Summary by
Department by Date
• When a user is transferred from one department to
another, the department to which the user originally
belonged when the job was output is counted.
Document Usage Summary by Use this report to view the document usage by device for the
Department by Device selected departments. Devices with no output are not shown.
Use this report to view the document usage by job type

(print, copy, scan, etc.) for the selected departments. Job
Department by Document Type
types with no output are not shown.
Document Usage Summary by Use this report to view the document usage by user in the
Department by User selected departments. Users with no output are not shown.
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devices. Devices with no output are not shown. The cost ratio
is indicated in a graph, and device names, number of
pages, and cost are indicated in a table.
Document Usage Summary by Device
• The graph and table show top 10 devices for cost, and
the other devices are grouped into "Other".
Document Usage Summary by Device
devices over a fixed period (year, month, and day). Dates
by Date
with no output are not shown.
Document Usage Summary by Device Use this report to view the document usage over 24 hours
by Hour for the selected devices. Hours with no output are not shown.
Use this report to view the total document usage for the
Document Usage Summary by Hour
selected hours. Hours with no output are not shown.
Document Usage Summary by Server
Delegation Servers by hour. Hours with no output are not
by Hour
shown.
users. Users with no output are not shown. The cost ratio is
indicated in a graph, and user IDs, number of pages, and
cost are indicated in a table.
Document Usage Summary by User
• The graph and table show top 10 users for cost, and
the other users are grouped into "Other".
Document Usage Summary by User by
users over a fixed period (year, month, and day). Dates with
Date
no output are not shown.
Document Usage Summary by User by Use this report to view the document usage by device for the
Device selected users. Devices with no output are not shown.
Use this report to view the document usage by job type

Document Usage Summary by User by
(print, copy, scan, etc.) for the selected users. Document
Document Type
types not output are not shown.
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Use this report to view the volume of documents sent for the
selected workflows. Workflows for which documents are not
sent are not shown. The cost ratio is indicated in a graph,
and workflow names, number of pages, and cost are
Workflow
• The graph and table show top 10 workflows for cost,

and the other workflows are grouped into "Other".
Total Document Usage Reports
Use a report template in the [Total Document Usage Reports] category to create a report with the total
document usage (number of printed or sent pages per job type).
selected cost centers. This report does not include documents
for which a cost center is not specified. Cost centers with no
Total Document Usage by Cost Center output are not shown. The output ratio of the job type (print,
copy, scan, fax) is indicated in a graph, and job type
names, number of pages, and total cost (a total for all
selected cost centers) are indicated in a table.
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specified period. Dates with no output are not shown. The
output ratio of the job type (print, copy, scan, fax) is
Total Document Usage by Date
indicated in a graph, and job type names, number of pages,
and total cost (a total for all selected periods) are indicated
in a table.
selected departments. Departments with no output are not
shown. The output ratio of the job type (print, copy, scan,
Total Document Usage by Department
fax) is indicated in a graph, and the job type name, number
of pages, and total cost (a total for all selected departments)
are indicated in a table.
Use this report to view the total document usage by

document for the selected devices. Devices with no output
are not shown. The output ratio of the job type (print, copy,
Total Document Usage by Device
scan, fax) is indicated in a graph, and job type names,
number of pages, and total cost (a total for all selected
devices) are indicated in a table.
selected users. Users with no output are not shown. The
output ratio of the job type (print, copy, scan, fax) is
Total Document Usage by User
indicated in a graph, and job type names, number of pages,
and total cost (a total for all selected users) are indicated in
a table.
Detailed Document Usage Reports
Use a report template in the [Detailed Document Usage Reports] category to create a detailed report of
document usage (number of printed or sent pages) based on various criteria.
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Use this report to view the printed document details for the
Document Usage Details by Cost
Center
for which a cost center is not specified.
Document Usage Details by Use this report to view details of the printed document for the
Department selected cost centers.
Use this report to view details of the printed document for the
Document Usage Details by Device
selected devices.
Document Usage Details by User
selected users.
Document Usage Details by Workflow
selected workflows.
Print Usage Analysis Reports
Use a report template in the [Print Usage Analysis Reports] category to create a report of the total print
usage based on various criteria.
• To create reports in this category, the Print Management license is required in addition to the Base
license.
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Use this report to view the color usage of the selected cost
centers. This report does not include documents for which a
cost center is not specified. Cost centers with no output are
not shown. The color usage by cost center is indicated in a
bar graph, and cost center names, number of pages, color
Color Usage by Cost Center ratio (%), and cost are indicated in a table.
• The graph and table show top 10 cost centers for color
ratio (%), and the other cost centers are grouped into
"Other".
Use this report to view the color usage for the selected
departments. Departments with no output are not shown. The
color usage by department is indicated in a bar graph, and
department names, number of pages, color ratio (%), and
Color Usage by Department
• The graph and table show top 10 departments for

color ratio (%), and the other departments are grouped
into "Other".
Use this report to view the color usage for the selected users.
Users with no output are not shown. The color usage by user
is indicated in a bar graph, and user names, number of
pages, color ratio (%), and cost are indicated in a table.
Color Usage by User
• The graph and table show top 10 users for color ratio
(%), and the other users are grouped into "Other".
Use this report to view the cost savings of the selected cost
centers. This report does not include documents for which a
cost center is not specified. Cost centers with no output are
not shown. The cost savings by cost center are indicated in a
bar graph, and cost center names, number of pages,
Cost Savings by Cost Center savings (%), and cost are indicated in a table.
• The graph and table show top 10 cost centers for

savings (%), and the other cost centers are grouped
into "Other".
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Use this report to view the cost savings for the selected
periods. Dates with no output are not shown.
Cost Savings by Date
• The graph and table show top 10 dates for savings
(%), and the other dates are grouped into "Other".
Use this report to view the cost savings for the selected
departments. Departments with no output are not shown.
Cost Savings by Cost Center

• The graph and table show top 10 departments for
savings (%), and the other departments are grouped
into "Other".
Use this report to view the cost savings for the selected users.
Users with no output are not shown.
Cost Savings by User
• The graph and table show top 10 users for savings (%),
and the other users are grouped into "Other".
Use this report to view the quota usage and remaining

Quota Usage by User amount for the selected users. Users with no output are not
shown.
Use this report to view the one-sided print usage of the

for which a cost center is not specified. Cost centers with no
output are not shown. The one-sided print usage by cost
center is indicated in a bar graph, and cost center names,
number of pages, one-sided print usage (%), and cost are
1 Side Usage by Cost Center
• The graph and table show top 10 cost centers for one-
sided print usage (%), and the other cost centers are
grouped into "Other".
23
Use this report to view the one-sided print usage of the

selected cost centers. Departments with no output are not
shown. The one-sided print usage by department is
indicated in a bar graph, and department names, number of
pages, one-sided print usage (%), and cost are indicated in
1 Side Usage by Department a table.
• The graph and table show top 10 departments for one-

sided print usage (%), and the other departments are
grouped into "Other".
Use this report to view the one-sided print usage for the
selected users. Users with no output are not shown. The one-
sided print usage by user is indicated in a bar graph, and
user names, number of pages, one-sided print usage (%),
and cost are indicated in a table.
1 Side Usage by User
• The graph and table show top 10 users for one-sided

print usage (%), and the other users are grouped into
"Other".
• Savings (%) is the ratio of cost savings by using black-and-white or two-sided output. The ratio is
calculated by the following formula:
• Savings (%)=(1-(Cost after savings/cost before savings)) × 100
Workflow Usage Analysis Reports
Use a report template in the [Workflow Usage Analysis Reports] category to create a summary report of
the total scan usage based on various criteria.
• For documents sent to multiple locations, only the number of destinations is counted.
• A Monitor Folder input file in black and white is counted as a color file in the report.
• To create reports in this category, the Scan & Capture license is required in addition to the Base
license.
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• "Workflow" is a series of processes from document scanning to delivery. "Connector" is a

component of a workflow in which the destination of a delivery job and the data conversion
method for a document to be delivered are specified.
Workflow Use this report to view the connector usage by Delegation Server. Unused
Connector Usage connectors are not shown.
by Server
Use this report to view the usage of each connector. Unused connectors are not
shown. The connector ratio is indicated in a graph, and connectors, count,
number of pages, and elapsed time are indicated in a table.
Workflow
Connector Usage
• The graph and table show top 10 connectors for count, and the other
connectors are grouped into "Other".
Use this report to view the workflow usage. Workflows with not output are not
shown. The workflow ratio is indicated in a graph, and workflow names, count,
number of pages, color ratio (%), and cost are indicated in a table.
Workflow Usage
• The graph and table show top 10 workflows for color ratio (%), and the
other workflows are grouped into "Other".
Use this report to view the workflow usage of the selected cost centers. This
report does not include documents for which a cost center is not specified. The
number of pages sent from a cost center is indicated in a bar graph, and cost
center names, count, number of pages, color ratio (%), and cost are indicated in
Workflow Usage
a table.
by Cost Center
• The graph and table show cost centers of the top 10 types for number of
pages, and the other cost centers are grouped into "Other".
Use this report to view the workflow usage for the selected departments. The
number of pages sent by a department is indicated in a bar graph, and
department names, count, number of pages, color ratio (%), and cost are
Workflow Usage indicated in a table.
by Cost Center
• The graph and table show top 10 departments for number of pages, and
the other departments are grouped into "Other".
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Use this report to view the workflow usage for the selected devices. This report
does not include workflows created with a mobile device or sent by e-mail or
from a monitor folder. The number of pages sent by a device is indicated in a
bar graph, and device names, count, number of pages, color ratio (%), and
Workflow Usage
by Device
• The table shows top 10 devices for number of pages, and the other
devices are grouped into "Other".
Use this report to view the workflow usage for the selected Delegation Servers.
This report does not include workflows executed on a device. The number of
pages sent from a Delegation Server is indicated in a bar graph, and server
names, count, number of pages, color ratio (%), and cost are indicated in a
Workflow Usage
table.
by Server
• The table shows top 10 servers for number of pages, and the other servers
are grouped into "Other".
Use this report to view the workflow usage for the selected users. Users or
workflows with no output are not shown. The number of pages sent by a user is
indicated in a bar graph, and user names, count, number of pages, color ratio
Workflow Usage (%), and cost are indicated in a table.
by User
• The graph and table show top 10 users for number of pages, and the other
users are grouped into "Other".
User Account Reports
Use a report template in the [User Account Reports] category to create the user account information.
Use this report to view the user account information such as

User Account User Name, Default Accounting Limit, and Color Page
Balance.
Use this report to view the user account information of the

User Account by Department
selected department.
26
Report File Formats
Report File Formats

You can create reports in the following file formats:
File format Description Remarks
You can select this only when

Intermediate File File format used to view a report with the
[Delivery Methods] is set to [Save
Format Management Console.
on Server].
When a value in a table is

Outputs the report in Excel file format. changed, the corresponding Excel
Use Microsoft Excel 2007/2010/2013 graph is updated.
Microsoft Excel
or another application that supports Excel The layouts of the report
files to open the report file. displayed in the system and Excel
file report may be different.
When you output a report with

information using conditions
Outputs the report in PDF file format. based on device groups or
PDF Use Adobe Acrobat or another PDF viewer devices, PDF bookmarks are
to open the report file. created with selected conditions
(device group name, device
name, etc.).
The following character codes are

used in the CSV files:
• Japanese: Shift-JIS
• Chinese (Traditional):
CSV Outputs the report in CSV file format.
GB18030
• Other: Windows Latin 1
The first line of the table shows the
titles of each item.
27
Logging In to the Management Console

You must have a user name and password to log in to RICOH Streamline NX.
• What can be done using the report function varies depending on the role that is assigned to the
account of the logged-in user.
• Report Admin: creating report templates, creating and displaying reports, displaying
dashboards, saving custom dashboards
• Report User: displaying reports, creating and displaying dashboards
1. Open your Web browser, and connect to the following URL to display the login screen.
http://(server-IP-address-or-hostname):(port-number)/index.html
• When using SSL
https://(server-IP-address-or-hostname):(port-number)/index.html
To log in as a local user, select [Default (Internal)].
To log in as an externally authenticated user, select the authentication profile to be used to connect
to the external authentication server.
The password you enter is case-sensitive.
5. Click [Login].
• For details about creating a new type of report or changing the output contents or method of a
report, see page 31 "Creating a Custom Report Template".
• For details about viewing the created report, see page 39 "Displaying Reports".
28
2. Creating Reports
This chapter describes how to create reports. You can create reports immediately or on a preset
schedule.
Screen Configuration
This section describes how to use the [Report] navigation tree.
2
3
DYP100
1. Report Templates
This displays a list of report templates. Templates are divided into report types.
2. Saved Reports
This displays saved reports by destination folder. For details, see page 38 "Creating a Folder".
3. Report Tasks
This displays a list of scheduled report creation tasks.
29
2. Creating Reports
Report Template Types

A format for creating a report is referred to as a "report template". There are three types of report
templates as follows:
• Standard
These are standard report templates provided with RICOH Streamline NX.
For details about the types of reports that can be created, see page 9 "Types of Reports that Can
Be Created".
• Custom (public)
This is a user-created template. All users who have a Report Admin or Report User role can use it.
• Custom (personal)
This is a user-created template. Only the user who saved the template can use it.
• When you specify [Custom(public)] to create a custom report template, the created template will
appear as "Custom" in the type column of the template list.
• For details about creating a custom report template, see page 31 "Creating a Custom Report
Template".
Operation Icons for the Report Template
The following describes the operation icons that are usable in [Report Template].
Icon Description
This creates a custom report template from the selected report templates. You cannot
create a custom template from a template that is disabled.
This saves the current template.
This deletes the custom report template and any related tasks. You cannot delete
standard templates.
This enables or disables the report. You cannot modify the settings of a disabled
report template, or register it to a new task.
This creates and displays a report immediately using the selected report templates.
This creates a report on a preset schedule using the selected report templates.
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Creating a Custom Report Template
Creating a Custom Report Template

You can create a custom report template based on a standard or custom report template.
1. Click the following items in the navigation tree to select a report template category.
[Reports] [Report Templates] (category name of the report template)
2. Select the template to be used as the base of the custom template.

3. Click (Create Custom Report Template).
4. On the "General" screen, enter the template name and description.
For details about the setting items, see page 57 "General".
5. Click [Next Step].
6. On the "Report parameters" screen, specify the target device, date range, and paper size
settings.
For details about the setting items, see page 58 "Parameters".
8. Click [OK] at the bottom right of the window to confirm the settings.
The custom report template is added to the report template list.
• When modifying the setting items of the created custom report template, click (Save) to save the
settings.
• Right-click the category name of a report template in the navigation tree to import a report
template. You can only import report templates using the zip files provided by Ricoh.
Changing the Custom Report Template Category
Move the custom report template to a different category.
1. Click the following items in the navigation tree to select the current report template
category.
31
2. Creating Reports
2. From the template list, drag and drop the report template to the destination category in
the navigation tree.
DSW801
• You cannot move or delete the standard report templates.
32
Creating a Report
Creating a Report
Execute a report template as a task to create a report.
The following two methods for creating reports are available: 1) executing a report template and
creating the report immediately, and 2) configuring a schedule and creating reports.
Creating an Immediate Report
Create a report manually when checking the creation result prior to registering a schedule to the report
template, or when you need the current result immediately.
1. Click the following items in the navigation tree to select the current report template
category.
2. Select a template for the report to be created.

For details about the setting items of the report template, see page 57 "Report Templates".
3. Click (Run now).
5. Configure the report details and sorting conditions parameters on the "Report
parameters" screen.
The parameters configured on this screen are not saved in the report template.
In addition, some items cannot be modified or displayed, depending on the type of selected report
template. For details about the setting items, see page 63 "Parameters".
7. Click [OK].
A preview of the report is displayed.
8. When exporting the report, select the file format to create the report, and then click
[Export].
• When exporting the report with the Report Viewer window, the file name is the same as the report
name.
• When a report task is executed, the file name is "task-name+date+time (task execution date/time)".
33
2. Creating Reports
Creating Scheduled Reports
You can create reports every week, month, quarter, or at any specified interval.
• The report template you select within the task cannot be changed later. If you want to change the
task to use a different template, you must create a new task.
1. Click the following items in the navigation tree to select a report template category.
2. Select a template for the report to be created.

For details about the setting items of the report template, see page 57 "Report Templates".
3. Click (Run on schedule).
4. Enter the task name and description on the "General" screen.
To disable a set schedule, select the [Schedule Disabled] check box.
For details about the setting items, see page 62 "Task Property".
6. Configure the report details and sorting conditions parameters on the "Report
parameters" screen.
The parameters configured on this screen are not saved in the report template.
In addition, some items cannot be modified or displayed, depending on the type of selected report
template. For details about the setting items, see page 63 "Parameters".
• You can modify the Report Details and Sort Order when the task is based on a standard
template. When using a custom template as the basis for the report, locked parameters will
disable some selections. For descriptions of these parameters, see page 63 "Parameters".
8. On the "Delivery Methods" tab, specify how to create the report.
The following three methods of creating reports are available:
• Saving on the server
• Saving on the local disk
• Sending by e-mail
For details about the setting items, see page 64 "Delivery Methods".
34
Creating a Report
• When deleting reports on the server, the delete processing chooses the shorter term between
the duration set here and the settings on the System Data Management screen.
• When [Save on Server] is specified in [Delivery Methods] for a report, if you choose
Intermediate File Format, the language selection is disabled. However, if you display the
report in the RICOH Streamline NX Management Console, you can change the language as
needed.
• When [Send by Email] is specified in [Delivery Methods] of a report, ensure the email server
is configured in [System] [Server Settings] [Networking].
9. Click [OK].
Examples of the Report Date Range
For details about the combinations of the report generation date, closing day, start date, and end date,
see the following examples. The calendar under each example shows the date range to be included in
the report.
Example 1
• Report Generation Date: May 20th
• Closing Day: 15th
• Start Date: April 16th
• End Date: May 15th
• Number of Months: 1
Ap ril M ay
1 2 3 4 5 1 2 3
6 7 8 9 10 11 12 4 5 6 7 8 9 10
13 14 15 16 17 18 19 11 12 13 14 15 16 17
20 21 22 23 24 25 26 18 19 20 21 22 23 24
27 28 29 30 25 26 27 28 29 30 31
DSW910
Example 2
• Report Generation Date: March 2nd
• Start Date: January 11th
• End Date: February 10th
35
2. Creating Reports
Jan u ary F eb ru ary M arch

1 2 3 4 1 1
5 6 7 8 9 10 11 2 3 4 5 6 7 8 2 3 4 5 6 7 8
12 13 14 15 16 17 18 9 10 11 12 13 14 15 9 10 11 12 13 14 15
19 20 21 22 23 24 25 16 17 18 19 20 21 22 16 17 18 19 20 21 22
26 27 28 29 30 31 23 24 25 26 27 28 23 24 25 26 27 28 29
30 31
DSW911
• The closing day for February becomes the end date when the report is created prior to the
closing day for March.
Example 3
• Report Generation Date: April 2nd
• Start Date: March 1st
• End Date: March 30th
F eb ru ary M arch Ap ril

1 1 1 2 3 4 5
2 3 4 5 6 7 8 2 3 4 5 6 7 8 6 7 8 9 10 11 12
9 10 11 12 13 14 15 9 10 11 12 13 14 15 13 14 15 16 17 18 19
16 17 18 19 20 21 22 16 17 18 19 20 21 22 20 21 22 23 24 25 26
23 24 25 26 27 28 23 24 25 26 27 28 29 27 28 29 30
30 31
DSW912
• March 1st becomes the start date for months such as February that do not have the 30th,
which is the closing day.
Example 4
• Report Generation Date: March 2nd
• Start Date: January 31st
• End Date: February 28th
36
Creating a Report
Jan u ary F eb ru ary M arch

1 2 3 4 1 1
5 6 7 8 9 10 11 2 3 4 5 6 7 8 2 3 4 5 6 7 8
12 13 14 15 16 17 18 9 10 11 12 13 14 15 9 10 11 12 13 14 15
19 20 21 22 23 24 25 16 17 18 19 20 21 22 16 17 18 19 20 21 22
26 27 28 29 30 31 23 24 25 26 27 28 23 24 25 26 27 28 29
30 31
DSW913
• The last day of February becomes the end date for months such as February that do not have
the 30th, which is the closing day.
37
2. Creating Reports
Creating a Folder
When [Save on Server] is specified in [Delivery Methods] for a report, a created report is saved to the
server of RICOH Streamline NX. To classify created reports, add sub-levels under the [Report] folder in
the navigation tree.
You can create up to seven levels in a hierarchy under the [Report] folder.
1. Click the navigation tree to show [Report], and then right-click [Report].
2. Click (Add).
3. Enter the folder name, and then click [OK].
• Enter up to 255 alphanumeric characters for the folder name.

• The system does not check whether there is another folder with the same name in the same
hierarchy when a folder is created. You can create a folder with the same name in the same
hierarchy.
38
3. Viewing Reports
This chapter describes how to view created reports.
Displaying Reports
The save destination of a created report file varies depending on [Delivery Methods] that was specified
for the report task.
When [Save on Server] was selected in [Delivery Methods]
Created report files are stored in the server of RICOH Streamline NX.
When [Save on Disk] was selected in [Delivery Methods]
Created report files are stored in a shared folder on the network.
When [Send by Email] was selected in [Delivery Methods]
Created reports are sent by e-mail and stored in the e-mail storage area of the destination user.
• When [Save on Disk] or [Send by Email] is specified in [Delivery Methods] of a report,

SysConfigWrite privileges are required to add a save location or destination. For details, contact
the system administrator.
• For details about displaying reports, contact the system administrator or the administrator who
created the report.
Displaying Reports Saved on the Server
This displays reports created with [Save on Server] specified in the [Delivery Methods] setting.
1. Use your web browser to log in to the Management Console.

For details about the login procedure, see page 28 "Logging In to the Management Console".
2. From the navigation tree on the left side of the window, display [Report], and then click
the [Report] folder.
A list of reports stored in the selected folder is displayed on the right side of the window.
3. Select the desired report.
4. Click (View) or (Download), depending on the save format of the report.
When the file format is the intermediate file format, click (View). The report is displayed on a
new tab in the Management Console. You can export the displayed report to a PDF, Excel or CSV
file.
When the file format is PDF, Excel, or CSV, click (Download). You can download the file in the
same format as the file stored on the server.
39
3. Viewing Reports
Understanding the Report View Screen Layout

You can view the report generation result on the Management Console screen.
1 2 3 4
DSW802
1. Export File Format

Select a file format (PDF, Excel, or CSV) when exporting a displayed report.
2. Export
Exports a report in the selected file format.
3. Save as custom template
Saves the template for outputting the currently displayed report as a custom template.
For details, see page 31 "Creating a Custom Report Template".
4. Schedule
Saves the schedule setting for outputting the currently displayed report as a report task.
You can use this task only from the preview displayed when selecting a template in the report template list and
clicking the (Run now) button.
For details, see page 34 "Creating Scheduled Reports".
40
This chapter describes the dashboard functions available in RICOH Streamline NX.
About Dashboards
Use dashboards to check the device status, usage volume, and other information visually. You can view
detailed information as a pie chart or bar graph on the Management Console screen and check the
result for a specific device group or time period. In addition, you can drill down various information and
display details easily to analyze the information from various viewpoints.
Dashboards are divided into the following seven categories. You can also create a custom dashboard
by modifying an existing dashboard.
Dashboard Types
You can create the following types of dashboards:
Dashboard type Description
Device Information Displays the device information.
Device Usage Displays the device usage.
Device Status Displays the device status.
Device Power Usage Displays the energy savings status of a device.
41
Dashboard type Description
Total Documents Usage Displays the document usage volume.
Capture Usage Displays the scanner usage.
Total Documents Usage by

Displays the document usage volume by department.
Department
42
Displaying a Dashboard
When you click a dashboard category from the navigation tree, a list of dashboards is displayed. There
are three types of dashboards as follows:
• Standard
These are standard dashboards that are provided.
• Custom (public)
These are custom dashboards created by the user.
• [Custom (personal)]
These are custom dashboards created by the user. Only the user who created the custom
dashboard can use it.
• When you specify [Custom (public)] to create a custom report template, the created template will
appear as "Custom" in the type column of the template list.
Creating a Custom Dashboard
Select a standard dashboard, and specify the group and period to be totaled.
1. Click the following items in the navigation tree to select a dashboard category.
[Dashboards] (Dashboard category name)
2. Select a standard dashboard to be displayed.

3. Click (View).
4. On the View Dashboard screen, specify the following items:
Item Function
View based on
Select a group for which to display the data.
Category:
Period Select the time period to be displayed on the dashboard.
Select the number of periods to be displayed. The default is [Most

Recent Period Only].
Number of Periods: [Most Recent Period Only] displays only the most recent selected
period. For example, when Period is set to Daily, the information for
yesterday is displayed, and when set to Monthly, the information for
last month is displayed.
43
5. Click [OK].
6. When the dashboard is displayed, click (Save).
7. In the "Save Dashboards" dialog box, enter the dashboard name and description, and
then click [OK].
Dashboard Layout
The dashboard consists of the following four panes:

1
DSW802
1. Toolbar
You can use the toolbar at the top of the dashboard dialog box to perform the following operations:
Button Function
Returns to the previous group level on the dashboard.
Displays a list of layers up.
Changes all displayed graphs to pie charts.
Changes all displayed graphs to vertical bar graphs.
Changes all displayed graphs to horizontal bar graphs.
Changes all displayed graphs to line graphs.
44
Button Function
Saves the current dashboard as a custom dashboard.
Changes the view of group for which to display the data.
2. Main Graph Pane

This displays the main graph of the selected dashboard. Depending on the setting, the graph may appear as a
pie chart, vertical bar graph, horizontal bar graph, or line graph.
• Depending on the [Number of Periods] setting, the types of graphs that can be displayed may vary.
3. Detailed Graphs Pane
This displays the data of sub-groups for the group displayed in the main graph.
4. Data Table Pane
This displays detailed data in a table based on the displayed data of the main graph.
• You cannot print the graphs and tables.
45
Dashboard Types
Dashboards are divided into the following seven types. Each group is provided with multiple
dashboards.
• Device Information
• Device Usage
• Device Status
• Device Power Usage
• Total Documents Usage
• Capture Usage
• Total Documents Usage by Department
Device Information Dashboard
Use the [Device Information] dashboard to check the device status.
• Dashboards in this category can be created only with the Base license.
Dashboard Types Description Graph type
Displays the number of devices by Pie chart (by default), horizontal

Manufacturer Split
manufacturer. bar graph, or vertical bar graph
Displays the number of devices by Pie chart (by default), horizontal

MFP/Printer Split
machine type (MFP or printer). bar graph, or vertical bar graph
Color/Monochrome Displays the number of color and Pie chart (by default), horizontal
Device Split black-and-white printers. bar graph, or vertical bar graph
Displays the number of devices by

Pie chart (by default), horizontal
USB/Networked Split connection type (USB or network
bar graph, or vertical bar graph
connection).
Displays the number of devices by

device speed (0–20 PPM, 21–30
PPM Split PPM, 31–40 PPM, 41–50 PPM,
51–60 PPM, 61–70 PPM, 71–80
PPM, 80 PPM or higher).
46
Dashboard Types
Displays the number of devices that

either support or do not support
Ricoh DataOverwriteSecurity
System (DOSS). Pie chart (by default), horizontal
DOSS Split
• This only supports RICOH

devices.
Device Usage Dashboard
Use the [Device Usage] dashboard to check the total usage volume of the device.
When displaying one period:

Displays the total number of output
pages. Horizontal bar graph or vertical bar
graph (by default)
Total Usage
When displaying multiple periods:
• This does not include printed
Horizontal bar graph, vertical bar
faxes.
graph (by default), or line graph.

Displays the average number of
output pages by device. Horizontal bar graph or vertical bar
graph (by default)
Usage per Device
faxes.

Displays the number of output color
and black-and-white pages. Pie chart (by default), horizontal
Color/Monochrome bar graph, or vertical bar graph
Usage Split When displaying multiple periods:
faxes.
47

Displays the total number of pages bar graph, or vertical bar graph
Function Usage Split that are printed, copied, faxed, or
scanned. When displaying multiple periods:

Displays the number of output two- bar graph, or vertical bar graph
Duplex Usage Split
sided and one-sided pages. When displaying multiple periods:

Displays the toner coverage of
Ricoh devices. Horizontal bar graph or vertical bar
graph (by default)
Total Toner Coverage
devices.

Displays the toner coverage of
Ricoh devices. Horizontal bar graph or vertical bar
Color/Monochrome graph (by default)
Toner Coverage When displaying multiple periods:
devices.

Displays the total number of output bar graph, or vertical bar graph
Toner Coverage Split pages by toner coverage ([Low],
[Medium], [High]). When displaying multiple periods:
48
Dashboard Types

Displays the job quantity by job size Pie chart (by default), horizontal
(1, 2, 3, 4, 5, 6–10, 11–20, 21– bar graph, or vertical bar graph
Job Size Split 50, 51–100, 101–300, 301–
500, 501–700, 701–1000, 1001 When displaying multiple periods:
or more pages). Horizontal bar graph, vertical bar

Displays the total number of output
pages by N-up printing. Pie chart (by default), horizontal
N-Up Split
faxes.
Displays the number of output

pages by device speed (0–20
PPM, 21–30 PPM, 31–40 PPM,
41–50 PPM, 51–60 PPM, 61–70 Pie chart (by default), horizontal
PPM, 71–80 PPM, 80 PPM or bar graph, or vertical bar graph
Volume Split by PPM
higher). When displaying multiple periods:
faxes.

Displays the number of output
pages by hour (12 am–11 pm). Horizontal bar graph or vertical bar
graph (by default)
Usage per Hour
faxes.
Device Status Dashboard
Use the [Device Status] dashboard to check the device status.
49

Displays the time the device is in the Pie chart (by default), horizontal
ready state, warning state (not bar graph, or vertical bar graph
Device Ready Split
including when an error occurs at When displaying multiple periods:
the same time), and error state.

Displays the error (toner, paper, bar graph, or vertical bar graph
Device Errors
other) average by device. When displaying multiple periods:
Device Power Usage Dashboard
Use the [Device Power Usage] dashboard to check the power usage of the device.
• This only supports RICOH devices.

Displays the time (in minutes) the Pie chart (by default), horizontal
device is in the ready state, run bar graph, or vertical bar graph
Power Mode Split
state, low power state, sleep state, When displaying multiple periods:
and off state.
50
Dashboard Types

Horizontal bar graph or vertical bar
Power Usage per Displays the average power usage graph (by default)
Device (kWh) by device. When displaying multiple periods:

Displays the average power usage graph (by default)
Power Usage per Page
(Wh) per page. When displaying multiple periods:
Total Documents Usage Dashboard
Use the [Total Documents Usage] dashboard to check the total documents usage of the device.
• Only scan and fax operations performed using the RICOH Streamline NX app are totaled.
• To create Dashboards in this category, the Scan & Capture or Print Management license is
required in addition to the Base license.

Displays the total number of output graph (by default)
Total Usage by Pages
or scanned pages. When displaying multiple periods:
51

Displays the total cost incurred graph (by default)
Total Usage by Cost
during output or scanning. When displaying multiple periods:

Displays the average cost incurred graph (by default)
Average Cost per Page
per page during output or scanning. When displaying multiple periods:

Displays the cost savings by using Pie chart (by default), horizontal
forced black-and-white output, bar graph, or vertical bar graph
Cost Savings
forced two-sided output, document When displaying multiple periods:
deletion, and document expiration.

Displays the percentage of cost Horizontal bar graph or vertical bar
savings by using forced black-and- graph (by default)
Percentage of Cost
white output, forced two-sided
Savings When displaying multiple periods:
output, document deletion, and
document expiration. Horizontal bar graph, vertical bar
Capture Usage Dashboard
Use the [Capture Usage] dashboard to check the scan usage of the device.
• To create Dashboards in this category, the Scan & Capture license is required in addition to the
Base license.
52
Dashboard Types

Displays the capture usage (number Pie chart (by default), horizontal
Capture Workflow of jobs and pages) by workflow. bar graph, or vertical bar graph
Usage Displays top 10 workflows and all When displaying multiple periods:
others.

of jobs and pages) for the selected bar graph, or vertical bar graph
Capture Connector
destination connectors. Displays top
Usage When displaying multiple periods:
10 destination connectors and all
others. Horizontal bar graph, vertical bar

of jobs and pages) for the selected bar graph, or vertical bar graph
Capture Source Usage
process connectors. Displays top 10 When displaying multiple periods:
process connectors and all others.
Total Documents Usage by Department Dashboard
Use the [Total Documents Usage by Department] dashboard to check the total documents usage of the
device by department.
• To create Dashboards in this category, the Scan & Capture or Print Management license is
required in addition to the Base license.
53

Average Page Usage Displays the average number of graph (by default)
per User by Department output pages per user by
*1 department. When displaying multiple periods:

Average Cost Usage graph (by default)
Displays the average cost per user
per User by Department
*1 by department. When displaying multiple periods:

Pie chart, horizontal bar graph or
Color/Black & White Displays the number of output color vertical bar graph (by default)
Usage Split by and black-and-white pages by
Department department. When displaying multiple periods:

Displays the total number of pages bar graph, or vertical bar graph
Function Usage Split by
that are printed, copied, faxed, or
Department When displaying multiple periods:
scanned by department.

Displays the number of output two- bar graph, or vertical bar graph
2 Sided Usage Split by
sided and one-sided pages by
Department When displaying multiple periods:
department.
*1 All copy/print operations are totaled with scan/fax operations performed using the Embedded Applications.
All users with output are displayed even if only one page is output in a specified period.
54
5. Troubleshooting
This chapter describes how to troubleshoot problems in RICOH Streamline NX.
Troubleshooting
Creating a report may take longer if more than one

No report is created. scheduled task has been scheduled at the same time.
Adjust the report creation schedule accordingly.
The report was not configured to be saved on the server.

Created reports do not appear in the
Enable [Save on Server] on the [Delivery Methods] tab
[Report] folder.
of the task.
To view reports in PDF or Excel format, use an

You cannot open a generated report. application that supports these formats. For the required
application, see page 27 "Report File Formats".
Reports in the intermediate file format cannot be printed.

Export the report in PDF, Excel, or CSV format, and open
I want to print a generated report.
the file in an application associated with the format to
print the report.
If a device has no functions to be totaled, the value of the

Some items are missing in the report.
counter for the device appears blank.
55
5. Troubleshooting
56
This chapter describes the setting items and functionality of the report function.
Report Templates
This section describes the items displayed under [Report Templates] in the navigation tree.
Report templates are divided into the following three categories: [Standard], [Custom (public)], and
[Custom (personal)].
Templates in [Standard] are standard report templates provided with RICOH Streamline NX.
Templates in [Custom (public)] and [Custom (personal)] are custom report templates. All users who have
a Report Admin or Report User role can use [Custom (public)] templates. [Custom (personal)] can only
be used by the user who saved the template.
• When you specify [Custom (public)] to create a custom report template, the created template will
appear as "[Custom]" in the type column of the template list.
• For details about types of reports, see page 9 "Types of Reports that Can Be Created".
• For details about how to create a custom report template, see page 31 "Creating a Custom Report
Template".
Report Template Categories
Select the report template category (type) from [Report Templates] in the navigation tree to display the
report template list. The setting items are the same for both the standard report template and custom
report template.
The following three tabs are provided in the report template properties:
• [General] tab
• [Parameters] tab
• [Security] tab
• You can only edit the setting items in a custom report template. You cannot edit standard report
templates.
General
Use the following to configure and display the report template properties:
57
Item name Function
Template Name Enters the report template name.
Description Enters the report template description.
Version Displays the version of the report template used for the base.
Type Displays the report type ([Custom] or [Custom (personal)]).
User *1 Displays the name of the user who created the report template.
Base Template *1 Displays the name of the report template used for the base.
When this check box is selected, the report template is

disabled. You can enable or disable the report template by
Template Disabled
using on the toolbar. For details, see page 30 "Operation
Icons for the Report Template".
*1 This item is only displayed for a custom report template.
Parameters
Configure the details and page settings of the report template. The items that appear and can be
configured vary depending on the report template type.
Item name Function
Report content Displays the report overview and/or details.
Select the item columns to be included in the report.

Select or cancel selection of item columns in the window that is
displayed.
Columns to include Use or to add one item column or all item columns.
Use or to cancel selection of one item column or all item
columns.
Click [OK] to confirm the settings.
Select the first condition for sorting. Be sure to configure the first
1st sort priority
condition.
2nd sort priority Select the second condition for sorting.
3rd sort priority Select the third condition for sorting.
58
Report Templates
Item name Function
Click [Change ...] to display the [Page Setup] dialog box, and
Page Setup
select the paper size and orientation.
Select the paper size used to output the report.

Paper Size
[A4], [A3], [B4], [B5], [Letter], [Legal], [11x17], [Custom]
Select the paper orientation.

Orientation
[Portrait], [Landscape]
Specify the paper width when the paper size is set to [Custom].
Width
Specify a value from 20 to 5,080 mm.
Specify the paper height when the paper size is set to [Custom].
Height
Specify a value from 20 to 5,080 mm.
Unit Select the unit (mm, inch) to be used.
Select the device group.

Device Groups
[All Devices], one specified group
Power Filter Select the power filter.
Select the date range.

[last week] (from Sunday to Saturday of the previous week),
[last month], [last quarter], [last year] (from January 1st to
December 31st of the previous year), [this week] (from Sunday
of this week to today), [this month], [this quarter], [this year]
(from January 1st of this year to today), [Today], [Yesterday],
[From X days prior], [Custom range], [Previous X Months]
Date range
• If you selected the [Lifetime Counters] or [Lifetime Counters

by Group] template, this field is End Date only. In this
case, the report will retrieve counters from the RICOH
Streamline NX database up until the selected End Date. If
the parameter is not specified, it will select counters with
the latest poll time.
Specify the number of days when [Date range] is set to [From X

day(s)
days prior].
Specify the number of months when [Date range] is set to

Number of Months
[Previous X Months].
59
Item name Function
Specify the last day of the month when [Date range] is set to
Last Day of Month
[Previous X Months].
The data in the report is totaled by year, month, or day. When

Summarize By
you do not need a summary, select [None].
[public]: All users who have a Report Admin or Report User role
can use the templates.
Visibility
[personal]: Only the user who saved the template can use the
template.
• To specify report generation date, closing day, start date, and end date, see page 35 "Examples
of the Report Date Range".
• You cannot execute a report creation task from a disabled template.
• Depending on the parameter, you can select [Lock this selection] to lock the setting and make it
read-only.
• If you enable the Lock this Selection checkbox for any of the following options, these settings
cannot be edited when you create a Report Task that uses this template.
• Depending on the format such as the paper size and page settings of the report to be output, the
setting parameters may not affect the output result.
• Each system template has pre-selected columns that are applicable to the selected report category
and type.
• Columns in the Detailed Information table can be configured by changing Columns to Include.
• Columns in the Summary table are determined based on the Report Template.
Security
Configure the Security Group Context.

A user cannot access custom report templates for device groups on which the user has no read
permission.
A user can only access standard report templates and custom report templates for device groups on
which the user has read permission.
Only users who have write permissions for a device group to which the template is assigned can change
the security settings of a custom report template.
60
Reports
Reports
Click the [Reports] folder in the navigation tree to view the list of reports stored on the server.
Select a report from the report list to use the toolbar to perform operations.
Button Function
(Download) Downloads the selected report (saved in PDF, Excel, or CSV format).
Displays a preview of the report saved in the intermediate file format. For
(View)
details, see page 40 "Understanding the Report View Screen Layout".
Deletes the selected report. You can also select multiple reports.
(Delete)
• You cannot delete files with a set task schedule.
(Refresh). Updates the report list display to the latest information.
61
Report Tasks
The information of a template and schedule of a task to be created are collectively referred to as a
"task".
A report task consists of the following tabs:
• Task Property
• Parameters
• Schedule
• Delivery Methods
• Security
• For details about how to create a scheduled report, see page 34 "Creating Scheduled Reports".
Task Property
Report task properties are displayed as follows:
Item Function
Task Name Displays the report task name.
Task Description Displays the task description. You can also configure the description.
Report Templates Displays the name of the report template being used.
Next Execution Time Displays the next task execution time.
Send by Email Indicates whether [Send by Email] is selected.
Save on Server Indicates whether [Save on Server] is selected.
Save on Disk Indicates whether [Save on Disk] is selected.
Date Created Displays the date the task was created.
Created by Displays the name of the user who created the task.
Schedule Disabled Indicates whether or not the schedule is disabled.
Template Disabled Indicates whether or not the report template is disabled.
62
Report Tasks
Parameters
When creating a report by executing a task from the [Parameters] tab, you can select a standard report
template or custom report template. Depending on the selected report template, you can configure the
parameters using the [Parameters] tab. The items that are displayed and can be configured vary
depending on the report template type.
Item Function
Report content Displays a report overview and/or details.
Select the item columns to be included in the report.

Select or cancel selection of item columns in the window that is
displayed.
Columns to include Use or to add one item column or all item columns.
Use or to cancel selection of one item column or all item
columns.
Click [OK] to confirm the settings.
Select the first condition for sorting. Be sure to configure the first
1st sort priority
condition.
Select the ascending/descending sorting order of the first

1st sort order
condition.
2nd sort priority Select the second condition for sorting.
Select the ascending/descending sorting order of the second

2nd sort order
condition.
3rd sort priority Select the third condition for sorting.
Select the ascending/descending sorting order of the third

3rd sort order
condition.
Page Setup Select the paper size and orientation.
Select the device group.

Device Groups
[All Devices], one specified group
Power Filter Select the power filter.
63
• Depending on the parameter, you can select [Lock this selection] to lock the setting and make it
read-only.
Schedule
Use the [Schedule] tab to configure the task schedule.
Item Function
Schedule Disabled Enables or disables (default setting) the task schedule.
Select the frequency for executing the task.

Frequency
[Once], [Daily], [Weekly], [Monthly] (default setting)
Day of the Week Select the day of the week when [Frequency] is set to [Weekly].
Select the day of the month (1 to 31st day, [Last Day of the
Date
Month]) when [Frequency] is set to [Monthly].
Configure the date and time to start the schedule. Be sure to

Start Date/Time
configure this setting.
Delivery Methods
From the [Delivery Methods] tab, specify the method ([Save on Server], [Send by Email], or [Save on
Disk]) to deliver the created report.
Save on Server:
A created report is saved to the Management Console of RICOH Streamline NX and displayed in
a folder on [Reports] in the navigation tree.
Item Function
Enable Select this check box to enable [Save on Disk].
Retention period Configure the report retention period.
Select the file format.

Format
[Intermediate File Format] (default setting), [PDF], [Excel], [CSV]
A notification of the report URL is sent by e-mail to the user who

Notify
created the report.
64
Report Tasks
Item Function
Store at Specify the save destination. The default setting is the [Reports] folder.
Select the language to be used. The language specified for the

Language
logged-in user is used when [Format] is set to [Intermediate].
Send by Email:
The created report is sent to the specified destination by e-mail.
Item Function
Enable Select this check box to enable [Send by Email].
Enter the e-mail addresses. To enter more than one address, separate
Email Address
each address by a comma (,).
Body Enter the e-mail text.

Format
[PDF] (default setting), [Excel], [CSV]
Language Select the language to be used.
Save on Disk:
A created report is saved under the path specified in [System] [Report] [Report Disk
Destinations] in the navigation tree. The report is not displayed in a folder on [Reports] in the
navigation tree.
Item Function
Enable Select this check box to enable [Save on Disk].
Store at Specify the save destination of the report.

File Format
[PDF] (default setting), [Excel], [CSV]
Language Select the language to be used.
• For details about the file formats, see page 27 "Report File Formats".
65
Security
Configure the Security Group Context.

A user cannot access custom report templates for device groups on which the user has no read
permission.
A user can only access standard report templates and custom report templates for device groups on
which the user has read permission.
Only users who have write permissions for a device group to which a template is assigned can change
the security settings of a custom report template.
66
[System] Settings
[System] Settings
In [System] in the navigation tree, you can configure the general settings of the system.
Report related items that can be configured in [System] are as follows:
Reporting
Click [Reporting] in the navigation tree to display the list of report-related settings.
Report Retention Period
Specify the report storage period. When the specified storage period elapses, the report is
automatically deleted.
Item name Function Input type
Specify the storage period for reports The setting for each item can be
Daily
created daily. selected from the drop-down list.
• [Days]: a value from 1 to
Specify the storage period for reports
Weekly 65536
created weekly.
• [Weeks]: a value from 1 to
Specify the storage period for reports 100
Monthly
created monthly.
• [Months]: a value from 1 to
Specify the storage period for reports 36
Other Reports
other than the reports listed above. • [Years]: a value from 1 to 5
Default File Format
Specify the file format in which to save the generated report on the server or in the application.
Item name Function
Select the file format from the drop-down list.

• [Excel]
File Format • [CSV]
• [PDF]
• [Intermediate File Format]
67
Report Disk Destinations
Configure the save destination of the report.
Item name Function
System Destination Path Displays the location to save the reports.
Adds a location to save the reports to [System Destination Path].

Add Click the button to display Add Disk Screen and specify the
save destination.
Delete Deletes a save location from System Destination Path.
Report Logo Setting
Configure the logo to be displayed at the beginning of the report. The setting configured here will be
applied to all reports created thereafter.
Item name Function
Select the file of the logo to be displayed in the reports. Specify

the file path in the dialog box that appears when you click
[Browse]. You can specify a file in the following file formats:
Logo File • BMP

• JPG/JPEG
• GIF
• PNG
Upload Applies the specified logo to the report.
Report CSS Setting
Configure the CSS file to be applied in the report. The setting configured here will be applied to all
reports created thereafter.
Item name Function
Select the CSS file to be applied to the report. Specify the file in
CSS File
the dialog box that appears when you click Browse.
Upload Applies the specified CSS file to the report.
68
[System] Settings
• The default CSS is stored in \ProgramData\Ricoh\Streamline NX\data\RS\Resources

\commonStyle.css.
• You can modify the look and feel of the report by adjusting the attribute contents within the CSS
file, but do not change the default attribute names. Ensure you make a copy of the default file
before you make any changes in case you need to revert to the defaults.
Email defaults
Configure the prefix to be appended to the subject and the fixed phrase to be entered in the body of the
email to be sent with the report.
Item name Function
Subject prefix Enter the prefix to be appended to the e-mail subject.
Default message body Enter the fixed phrase in the main body of the email.
69
MEMO
70
MEMO
71
MEMO
EN GB EN US D3E8-0024B © 2017, 2019 Ricoh Co., Ltd.
External Ethernet Card Reader Setting Guide
Trademarks
Ethernet 241 is a trademark of RF IDeas Inc.
Other product names used herein are for identification purposes only and might be
trademarks of their respective companies. We disclaim any and all rights to those marks.
Introduction
The following two types of Ethernet card readers are supported by RICOH Streamline NX
version 3.1: RF IDeas Ethernet 241 and Inepro IP Reader.
When a user logs in to the device by holding the card over the card reader, all print jobs owned
by the logged-in user will be printed. The logged-in user cannot perform other operations,
such as selecting jobs to be printed or using delivery services, and so on.
To use the Ethernet card reader, the following configurations are necessary:
 Installing the optional support when installing the Delegation Server
 Associating the Ethernet card reader with a Delegation Server (Ethernet 241 only)
 Mapping the Ethernet card reader with a Device (Inepro IP Reader only)
 To set up Inepro IP Reader to send card information to the Delegation Server, the
configuration tool for the reader is necessary. Ask the dealer for the tool at the time of
purchase.
Installing Support for Ethernet Card Reader

Install the optional support for the Ethernet connected card readers as follows:
1. During the installation of RICOH Streamline NX Delegation Server, select [Custom] on
the "Setup Type" window.
2. Select [External Card Reader: RF Ideas Ethernet 241] and/or [External Card Reader:
Inepro IP Reader] under [Options].
3. Complete the installation process.
1
Associating the Delegation Server with Ethernet 241
To use Ethernet 241, first specify the release code for the card reader using the Management
Console. Then, via the RF IDeas Ethernet 241 Web Interface, configure the Delegation Server
with which Ethernet 241 communicates.
1. In the Management Console, click the following items in the navigation tree to open the
[Delegation Server Settings] tab.
[System] > [Server Settings] > [Delegation Server Settings]
2. Click the [Security] tab.
3. In [Ethernet Card Reader Release Code], enter the release code for the Ethernet card reader.
4. Open the RF IDeas Ethernet 241 Web Interface.
5. On the [Ports] tab, set "SSL" to "Enabled" if using SSL for communication.
6. On the [Server] tab, configure the "Init Server IP" or "Init Server Url" to point to the
Delegation Server.
7. On the [Server] tab, configure the "Data Server IP" or "Data Server Url" to point to the
Delegation Server.
8. On the [Server] tab, configure the "Init Server Str" with the following:
"/rest/cardservices/initReleasePrint?ipAddress241=$5"
9. On the [Server] tab, configure the "Data Server Str" with the following:
"/rest/cardservices/authUserCredsAndReleasePrint?cardId=$1&ipAddress241=$5&printe
rMacAddress=$6&printerIpAddress=$7&firmawareVersion241=$9&numberOfBitsInCar
d=$a&cardIdHexadecimal=$b&secKey=xxxxxx".
Replace xxxxxx with the release code configured in Step 3.
 To locate Ethernet 241 on the network, you will need Ethernet 241 Discovery Tool which
is available at the following URL:
https://www.rfideas.com/support/downloads
 For details about configuration using the Management Console, see "10. List of Setting
Items", Administrator’s Guide.
 For details about configuration using the RF IDeas Ethernet 241 Web Interface, see the
manual provided with Ethernet 241.
2
Mapping Inepro IP Reader with a Device
You must provide a mapping file that maps the MAC address of Inepro IP Reader to the IP
address of the device to be connected. Follow the procedure below to edit the mapping file.
 The mapping file should be provided for the Delegation Server whose device list contains
the device to be connected to the Inepro IP Reader.
1. Open the Inepro mapping file from the data storage location specified during installation.
data/cardreaders/inepro/IneproMappingFile.txt
2. Add a new entry for the Inepro IP Reader and a device to be associated with it. Add the
Inepro IP Reader's MAC address, and then the device's IP address. The format for the
entry is as follows:
MACAddress,IPAddress (e.g. A0:B1:C2:D3:E4:F5, 123.123.123.123)
EN GB EN US EN AU D3E8-0031 ©2018 Ricoh Co., Ltd.
3
RICOH Streamline NX v3
HotSpot Enterprise v3/v4 Linkage
Configuration Guide v1.1

Important
 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
 THE SUPPLIER SHALL NOT BE LIABLE FOR THE RESULT OF OPERATION OF THIS
SOFTWARE OR THE USE OF THIS DOCUMENT.
 THE SUPPLIER SHALL NOT BE LIABLE TO YOU FOR DAMAGES OR LOSS OF ANY
DOCUMENT OR DATA PRODUCED BY USING THIS SOFTWARE.
 THE SUPPLIER SHALL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS
INFORMATION, AND THE LIKE) CAUSED BY FAILURE OF THIS SOFTWARE OR
LOSS OF DOCUMENTS OR DATA, NOR FOR ANY OTHER DAMAGES ARISING OUT
OF THE USE OF THIS SOFTWARE, IF THE SUPPLIER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
 Some illustrations or explanations in this guide may differ from your product due to improvement or
change in the product.
 The contents of this document are subject to change without notice.
 No part of this document may be duplicated, replicated, reproduced in any form, modified or quoted
without prior consent of the supplier.
 It is possible that any document or data stored in the computer will be damaged or lost by user error
during operation or software error. Be sure to back up all important data beforehand. Important
documents and data should always be copied or backed up. Documents and data can be lost because
of malfunction or human error. Furthermore, the customer is responsible for protection measures
against computer viruses, worms, and other harmful software.
 Do not remove or insert any disk while operating this software.
Document Version
Date Version Number Details

May 31, 2017 1.0 First release of document for Streamline NX v3
May 9, 2018 1.1 Updated document for HSE v4 workflow
HotSpot Enterprise v3/v4 Linkage – Configuration Guide 2

TABLE OF CONTENTS
1. Introduction ............................................................................................................................. 5
2. Configure Streamline NX ......................................................................................................... 6
1. Create a guest user account named ‘guestuser’ ................................................................. 6
2. Create an embedded authentication template .................................................................. 7
3. Associate the embedded template ..................................................................................... 8
3. Configure Hotspot Enterprise................................................................................................ 10
1. Configure guest user settings ............................................................................................ 10
2. Configure a printer relay on Hotspot Enterprise Server ................................................... 11
4. Test the Configuration ........................................................................................................... 17
1. Upload a Print Document to the Print Delivery Station .................................................... 17
2. Email a print job to the secure queue ............................................................................... 18
3. Release the document at the MFP .................................................................................... 18
Troubleshooting .................................................................................................................... 21

Trademarks
All product names, domain names or product illustrations, including desktop images, used in this
document are trademarks, registered trademarks or the property of their respective companies. They are
used throughout this book in an informational or editorial fashion only. Ricoh Company, Ltd. does not
grant or intend to grant hereby any right to such trademarks or property to any third parties. The use of
any trade name or web site is not intended to convey endorsement or any other affiliation with Ricoh
products.
How to Read This Guide
To familiarize yourself with the capabilities of HotSpot Enterprise v3 and v4 Linkage Configurations, we
recommend that you read this guide in its entirety.
This document covers RICOH Streamline NX v3 or later.
Symbols
The following symbols are used in the manual to help you identify content quickly.
This symbol indicates important points to note when operating the equipment.
This symbol indicates supplementary information that you may find helpful when completing a task.
This symbol indicates where to find additional relevant information.
[ ]
Square brackets indicate the name of buttons or fields displayed on the computer screen.

1. Introduction
This document explains how to configure HotSpot Enterprise v3/v4 Linkage (herein referred to as ‘HSE’),
to work with Streamline NX v3.
This solution creates a relay between HSE and Streamline NX that allows users to print to an SLNX secure
print queue via web, email or mobile. This guide provides configuration instructions to allow users and
guest users to print via a webpage or by submitting an email with attachment to a secure print queue.
The webpage workflow is as follows:
1. The user accesses a specified webpage and uploads the print job. The user assigns a release code to
the print job. This webpage is located on a Print Delivery Station that is configured on the HSE.
2. The Print Delivery Station forwards the print job to the Streamline NX DS.
3. The Streamline NX DS holds the print jobs ready for release.
4. The user accesses a configured MFP as a guest, and then enters the release code to print the job.
The email workflow is as follows:
1. The user submits an email to a specified email address (i.e ‘secureprint@ricoh.ca’).
2. The system returns a confirmation email containing a release code.
3. The user accesses a configured MFP with either the guest account or authenticated account (if the
email was submitted from an organization account using LDAP for example).
4. If logged in as a guest user, the user enters the release code provided in the system email to view
the guest print queue.
To enable these workflows, an Administrator must follow the instructions in this guide to configure both
the HSE Print Delivery Station and Streamline NX.

2. Configure Streamline NX
To configure Streamline NX, you must create and then associate an embedded authentication template
that enables a Guest login option to appear on the MFP panel.
1. Create a guest user account named ‘guestuser’

In this step, create a user account for Guest printing that is specifically named ‘guestuser’ within the
Streamline NX User Management module.
1. Login to Streamline NX v3 as an Administrator.
2. Select [User Management] ⟶ [Users].
3. Click [Add] to create a new account.
4. On the User Setting tab, enter ‘guestuser’ as the User Name. The account must be called exactly
‘guestuser’.
5. Disable [Enforce a Color Page Limit] and [Enforce Account Limit].
The Enforce options will only appear on the User Setting tab if they are enabled in System ⟶
User Management and Accounting Settings ⟶ Accounting Settings.
6. On the Permissions tab, ensure all Print functions are enabled.
7. Save the user account.

2. Create an embedded authentication template
In this step, you create a template that enables guest login and guest printing within the Streamline NX
Embedded Settings module.
1. Select [Configuration] ⟶ [Streamline NX Embedded Settings] ⟶ [Embedded

Authentication].
2. To create a new authentication template, click [Add].
Follow these instructions to create a new embedded template that contains the guest printing
feature only. However, keep in mind that in reality, you will likely simply enable this
functionality within an existing template.
3. Enter a unique name for the template and optionally enter an appropriate description such as
‘Guest Login for HSE printing’. When associating the template with devices in a later step, this
name will identify the template.
4. Select an option from the [Prioritized Application list]. Although the ‘Guest Prioritized
Application’ setting (see step 6 below) will override this option, you must select an item in this list
before you can save the template.
5. Under Login Method, enable [PIN Login] to enable all users to release jobs with their PIN.
6. Also under Login Method, enable [Guest Login] and then click [Select] to locate the ‘guestuser’
account. This account is associated with Guest activity and will appear in reports.
You must select the account named ‘guestuser’. Only the account with this specific name will
allow the SLNX reporting function to track guest printing.
7. Optionally, choose an application that will be prioritized on the MFP after the user logs in. The
option selected in the [Guest Prioritized Application] list determine the function that is
available to the Guest user immediately after login at the MFP. Options are Copy, Smart
Operation Panel Home Screen, or Streamline Print. For example, if you select Streamline Print,
immediately after logging into the MFP, the Streamline Print screen appears and the user can
select jobs to release. Otherwise, if Copy or Home Screen are selected, the guest user must first
locate the Streamline NX Secure Print icon on the device panel.

8. Save the template. Once saved, the template is available to associate with devices, as described in
the next section.
For a description of all other options available in the Embedded Authentication template, refer
to ‘Streamline NX Embedded Settings’ in the Streamline NX Administrator’s Guide.
3. Associate the embedded template

In this step, you associate the embedded template you created above with one or more MFP’s on which
users will be able to login and release print jobs.
1. Select [Configuration] ⟶ [Streamline NX Embedded Settings] ⟶ [Embedded Setting].
2. Click [Add] to create a new Embedded setting profile for the MFP’s that will allow guest
printing.
3. On the General tab, enter a name for the setting (i.e. Guest Print) and optionally add a
description.
4. On the Setting Configuration tab, select the embedded template you created in the step above
from the [Embedded Authentication] list. In our example, we called the template ‘Guest Print’.

Leave the other fields at the defaults or refer to the Streamline NX Administrator’s Guide for
information about the remaining fields.
5. On the Target Devices/Groups tab, click either [Add Target Group] to select a group of devices,
or click [Add Target Device] to associate the template with individual devices. Click [OK] to
close the screen after you have made your selections.
6. Click [Save] to save the settings and apply the template to the devices immediately.

3. Configure Hotspot Enterprise
The Administrator performing these tasks must have some familiarity with HotSpot Enterprise
configuration tasks. Refer to the HotSpot Enterprise Configuration Guide when necessary.
Prerequisites:
 To complete the steps outlined below, the RICOH PCL6 Universal Print Driver or RICOH PS
Universal Print Driver must already be installed on the HSE server.
 This section assumes the Printer Delivery Station has been installed on the same server as HotSpot
Enterprise according to the instructions found in the HotSpot Enterprise Installation Guide.
1. Configure guest user settings

Follow these instructions to configure how guest users are handled in the system.
This task is supported if you are using HotSpot Enterprise version 4.1.3 or later only. Previous versions of
HotSpot Enterprise allow you to configure the printer relay for LDAP users AND guest users. Version
4.1.3 allows you to configure the printer relay for LDAP users OR guest users, but not both.
1. Login to the HSE Configuration Manager as an Administrator.
2. On the top ribbon, click [Authentication].
3. Under the Authentication Behavior section, complete the following:

 [Guest Login Enabled]: Ensure this option is checked.
 [Trusted Application Behavior] list: Select [Authenticated and Guest].
 Click [Manage Guest Settings] and confirm that the [Guest Behavior] option is set to [Do
Nothing]. Click Apply Settings.
 Click [Apply Settings].
4. Switch to the [Integration] tab. Scroll down to the [User Lookup Rules] section and then drop
down the [Unidentified Users] section. Set the following options for both the Guest Printers and
 [Release Action Mode]: Set to Default.

 [Provide Release Code to Unidentified User if Enabled]: Ensure this option is checked.
 [Set Release Code Information As Job Owner Name for Unidentified Users]: Ensure this
option is NOT checked.
5. Click [Apply Settings].
2. Configure a printer relay on Hotspot Enterprise Server

This step requires you to add a printer instance to HSE that will be used to relay guest print jobs to
Streamline NX.
1. Login to the HSE Configuration Manager as an Administrator.
2. On the top ribbon, click [Printers].

3. Click [Add Printer].
HSE will add a new printer in the screen, and it will be labeled “Auto-generated Printer x”, where
x refers to an incremental number based on the number of printers created.
4. Under the [Guest] column, click on the red X to enable guest access to this printer. When
enabled, a green circled checkmark appears in the column, as shown below.
5. To edit the printer details, click the button located to the left of the printer. This will display a
new ribbon option below the printer.
6. Click [Configure]. The Printer Details screen will open.
There are many options in the Printer Details screen. Only the options that are required to
configure the printer to work with Streamline NX are documented in this guide. For information
on all additional options, refer to the HotSpot Enterprise Configuration Guide.
7. In the Printer Details screen, click the + button beside [Printer Configuration].
8. Enter an appropriate [Printer Description] and [PrinterOn Name] for this printer (i.e. Secure
Print).

9. Scroll down to the [Printer Driver] section, and click the + button to view the options.
10. Select RICOH from the Manufacturer list, and then select the RICOH PCL6 Universal Printer
driver from the list.
If this driver does not appear in the list, close this screen without saving the settings, and then
follow the instructions in HotSpot Enterprise Configuration Guide to install the driver. Return to
this Configuration screen after the driver is successfully installed.
11. Enter ‘Ricoh’ in both the [Model] and [Printer Model Name] fields.
12. Scroll down to the [Output Location] section, and then click the + button to view the options.
13. To link the output location to the Streamline NX server, configure the following options in the
Output Location section:
 [Attach Printer To]: Select the correct HSE license. This field provides you with all active
Print Delivery Stations. Select the PDS that is installed on the Streamline NX server.
 [Output Destination]: Enter the full destination of the print queue that is set up on the
Streamline NX DS Server. In our example, the destination is ‘\\example-
slnx3\SLNXSecurePrint’, where ‘example-slnx3’ names the Streamline NX server, and
‘SLNXSecurePrint’ names the secure print queue.
 [Allow Printing Directly to PDS]: Enable this option to send print jobs to the PDS server.

 [Server Address]: Enter the fully qualified network address of the Streamline NX server. If
SSL is enabled, ensure you select https:// as the scheme.
 [Print Directly to PDS Only]: Enable this option to send all print jobs directly to the PDS.
 [Use an Alternate/Local Print Delivery Hub to Host Print Jobs]: Do not enable this
option.
14. Scroll down to the [Workflow Options] section to enable printing via email. This function allows
visiting guests or any user in the organization to send an attachment via email to a specified email
address (which is actually the secure print queue).
The user will receive a response email containing a release code that they must enter as the
Authentication PIN when logging on to the MFP with a guest account. Other users can login as
normal; the release code in the email is not required.
 [Email Domain]: Enter the email domain for your organization (i.e ‘yourcompany.com’)
 [Enable Email Printing]: Ensure this option is enabled. The text below indicates the email
addresses that users can email their documents to. Any documents sent to these email
addresses will be held in a secure queue and can be released at the MFP.

Refer to the Hotspot Enterprise Configuration Guide for information about other options in this
section.
15. Scroll down to the [Job and User Information]. Set the User Identifier field to [Required].
16. Scroll down to the [Releasing Print Jobs] section, and then click the + button to view the
options.
 [Release Print Jobs]: Ensure the Automatically when they arrive option is enabled.
 [Privacy Release Code]: Select Required.
 [Enable 3 rd Party Integration]: Enable the checkbox.

 [Print Management Service]: Select ‘Ricoh StreamLine NX Mode 1’ from the list.

17. Click [Apply Settings] to finalize the configuration.

4. Test the Configuration
To test that the Streamline NX and the HSE configuration is successful, perform these tests (each test is
fully outlined in the sections below):
1. Browse to the Print Delivery Station webpage and upload a document to print.
2. Send an email to the configured email address (i.e. secureprint@company.ca using our example).
3. Logon to a configured printer release the job.
1. Upload a Print Document to the Print Delivery Station

1. Within a web browser, browse to the Print Delivery Station configured on the HSE server. For
example, enter the IP address of the HSE server, followed by /cps (i.e. 10.85.22.210/cps).
2. On the Web Printing screen, click [Print] to begin.
3. On the ‘Choose a Printer’ screen, select the printer that you set up in Configure a printer relay on
Hotspot Enterprise Server on page 11.
4. On the Document Information screen, complete the following fields:
 [Document]: Click [Browse] to select the document to upload for printing.

 [Privacy Release Code]: Enter a code of your choosing, limited to 10 numbers. This is the
code that the user must also enter at the MFP to release the print job.

5. Click [Continue], and then click [Continue] again on the Print Options screen.
The Job Submission screen will provide confirmation that the job has been submitted.
2. Email a print job to the secure queue

1. First as a non-authenticated user (guest user), submit an email with the attachment to print to the
secure email address you configured in the Workflow Options of the HSE configuration. Our example
used secureprint@ricoh.ca. Next, submit an email from an authenticated email account within your
organization.
2. Check your email queues for confirmation emails from the system. Record the PIN from the email
submitted as non-authenticated user. You don’t need the code for the email submitted from the
authenticated user account – you will login with your authenticated credentials and the email will be
available from the secure queue automatically.
3. Release the document at the MFP

You should try to login as both a guest user (shown below), and as an authenticated user to ensure that
both methods work as expected.
The instructions below step you through testing a guest user only.
1. At the MFP, press the [Guest] option on the screen.

2. If testing upload to the webpage, in the [Authentication PIN] field, enter the Privacy Release
Code that you created when you uploaded the print job to the Print Delivery Station webpage.
Press [OK] to verify.
3. In the Guest print job(s) screen, press the print job you submitted to select it, and then press
[Start] to release the job.
If this screen does not appear immediately after login as the guest, you did not enable
Streamline Print as the Guest Prioritized application within the Streamline NX configuration.
Press the Streamline Print app on the panel to view this screen.

If the job prints, the configuration is successful.

Troubleshooting
Once the job is relayed to Streamline NX from the Print Display Station, the job enters the print queue
and then the job behavior is identical to a normal print job. If the job does not print after your test, logon
to Streamline NX and check the queue to ensure the job is in the queue.
Refer to the Troubleshooting section in the Hotspot Enterprise Configuration Guide for additional
information.

Streamline NX XSC Setup Guide Introduction
Streamline NX v3 Secure Print
External Spool System Connectors (XSC)
Setup Guide
Page 1 of 81
Table of Contents
1 INTRODUCTION 5
1.1 SCOPE AND STRUCTURE OF THIS DOCUMENT 5
1.2 SLNX V3 SECURE "FOLLOW-ME" PRINTING 5
1.3 EXTERNAL SPOOL SYSTEMS 9
1.4 ABOUT SLNX V3 WITH XSC 10
2 SPECIFICATION AND LIMITATIONS 16
2.1 SPECIFICATION 16
2.2 LIMITATIONS 17
3 INSTALLATION AND CONFIGURATION 19
3.1 INSTALLATION 19
3.2 CONFIGURATION OF XSC ON THE SLNX SYSTEM 20
3.2.1 (Step S0) Configure Alias User Names 21
3.2.2 (Step S1) Configuration of Devices/Emb-Print 21
3.2.3 (Steps S2-S3) Create user account for Customer engineer 24
3.2.4 (Steps S4-S8) Configuration on each DS-Print server 24
3.2.5 (Step S5b) Activation of XSC (on DS) 25
3.2.6 (Step S5c) Additional configuration of XSC (on DS) 26
3.2.7 (Step S6) Connector-specific configuration (on DS) 26
3.2.8 (Step S7) XSS connectivity (on DS) 27
3.2.9 (Step S8) XSS-specific provisions (on DS) 30
3.2.10 (Step S9) Iteration 30
3.2.11 Timeouts 30
3.2.12 Scripting 31
3.3 CONFIGURATION ON THE EXTERNAL SPOOL SYSTEMS (XSS) 33
4 TROUBLESHOOTING AND SUPPORT 35
4.1 RICOH / PRINTER DEVICE INFORMATION 35
4.2 RICOH / SLNX SYSTEM INFORMATION 35
4.3 EXTERNAL SPOOL SYSTEM INFORMATION 36
4.4 TROUBLESHOOTING GUIDE 36
4.4.1 Performance issues 36
4.4.2 Issues with operation Get Job List 38
4.4.3 Issues with operation Print Job 40
4.4.4 Issues with operation Delete Job 41
5 INFORMATION SPECIFIC FOR LRS/VPSX 42
5.1 (LRS/VPSX) SPECIFICATION AND LIMITATIONS 42
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5.2 (LRS/VPSX) INSTALLATION PREREQUISITES 43

5.3 (LRS/VPSX) CONFIGURATION ON SLNX 44
5.4 (LRS/VPSX) CONFIGURATION ON THE XSS 45
5.4.1 (Step X1) The VPSX "PullPrintHosts" file 45
5.4.2 (Step X2) Create a PersonalQ Printer object in VPSX 46
5.4.3 (Step X3) Enable Pull-print for all target device Printer objects 47
5.4.4 VPSX UI Navigation and Operation Essentials for Printer objects 48
5.5 (LRS/VPSX) TROUBLESHOOTING 49
5.5.1 Obtaining log files from VPSX 49
5.5.2 VPSX-specific issues with operation Get Job List 50
5.5.3 VPSX-specific issues with operation Print Job 51
6 INFORMATION SPECIFIC FOR SEAL/PLOSSYS 54
6.1 (SEAL/PLOSSYS) SPECIFICATION AND LIMITATIONS 54
6.2 (SEAL/PLOSSYS) INSTALLATION PREREQUISITES 55
6.3 (SEAL/PLOSSYS) CONFIGURATION ON SLNX 55
6.4 (SEAL/PLOSSYS) CONFIGURATION ON THE XSS 56
6.4.1 (Steps XMi) Configuring the Management Server 56
6.4.2 (Steps XPi) Configuring each PLOSSYS server 57
6.5 (SEAL/PLOSSYS) TROUBLESHOOTING 63
6.5.1 Obtaining log files from a PLOSSYS server 63
6.5.2 Obtaining log files from the Management Server 66
7 INFORMATION SPECIFIC FOR RICOH/IPM 67
7.1 (RICOH/IPM) SPECIFICATION AND LIMITATIONS 67
7.2 (RICOH/IPM) INSTALLATION PREREQUISITES 68
7.3 (RICOH/IPM) CONFIGURATION ON SLNX 68
7.4 (RICOH/IPM) CONFIGURATION ON THE XSS 69
7.4.1 Configuration on the IPM Management Console 69
7.4.2 Configuration on the "IPM Administration Servers" 70
7.5 (RICOH/IPM) TROUBLESHOOTING 74
8 APPENDIX 75
8.1 APPENDIX C: CONFIGURATION KEYS ON SLNX DS-PRINT 75
8.2 APPENDIX D: DEVICE MODEL SPECIFIC INFORMATION 78
8.3 APPENDIX G: GLOSSARY 79
9 NOTES 81
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Version history
Date Change log
01.Mar.2018 Adapted to SLNX v3. Integrated LRS, SEAL, and IPM.
19.Jul.2018 Revised document.
05.Jun.2019 Adapted to SLNX v3.3.
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1 Introduction
XSC (External Spool System Connectors) is an extension of Ricoh Streamline NX (SLNX) Secure Print that allows
for the integration of one or more external spool systems (XSS) into its printing architecture and "follow-me"
like workflow.
"Integration" here refers to extending the scope of print jobs available for "follow-me" printing, from SLNX
internal jobs to external jobs from the XSS.
Several types of external spool systems, i.e. XSS types, are supported.
This introduction gives an overview and defines the key concepts and terminology and abbreviations used
throughout this document.
For the meaning of abbreviations, refer to the Glossary in Appendix G.
1.1 Scope and structure of this document

This document provides the following information, in general and specific for each type of XSS.
- specification
- limitations
- installation
- configuration of XSC on the SLNX system
- configuration on XSS
- troubleshooting
Chapters 1-4 and the Appendix contain general information, i.e. that is independent of or applicable to all XSS
types.
The remaining chapters are XSS-specific, i.e. they contain information specific to each XSS type.
The procurement, installation, and licensing of the external spool systems is not in scope of this document.
Only SLNX v3 is in scope of this document; not SLNX v2.
Information and screenshots are based on the versions of SLNX and the XSS with which the tests were
conducted.
1.2 SLNX v3 Secure "Follow-me" printing

DS-Print is the server component of Streamline NX (SLNX) v3 Secure Print, residing on a SLNX v3 Delegation
Server (DS).
It has a mechanism to store print jobs for secure "follow-me" printing purposes.
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A SLNX v3 system may consist of 1 or more DS-Print servers.
Print jobs can be created via various methods.

A print job whose printing is to be deferred gets stored on a DS-Print server and remains there in a "Hold" status,
until it gets released for printing, or deleted.
Emb-Print is the embedded component of SLNX v3 Secure Print residing on the printer device.
Note: The term "printer device" is used in this document to collectively encompass both
- multi-functional devices (MFD, MFP), and
- laser printers (LP).
The SLNX "follow-me" printing workflow consists of the following 3 fundamental print operations:
• "Get Job List":

Retrieve the list of all jobs belonging to the specified logged-in user, including their metadata.
• "Release Job(s)", a.k.a. "Print Job(s)":

Release 1 or more jobs from their Hold status, to be actually printed out on a device.
• "Delete Job(s)":
Delete 1 or more jobs from the server.
The Release and Delete operations are directed by the user from Emb-Print on the device where the user is
logged in to the SLNX DS-Print server, or from a Mobile device.
When a DS-Print server is requested by Emb-Print on a printer device, or from a Mobile device, to provide the
logged-in user's job list, it returns its local internal job list.
The maximum length of the job list displayed is (by default) 50 entries.
The user interface screen of Emb-Print displays the list of print jobs belonging to the logged-in user, each job
with some of its metadata.
Depending on the type of device panel, it looks as follows:
-- on the Standard Operation Panel (WVGA):
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-- on the Smart Operation Panel (SOP):
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-- on a Mobile device:
Besides the user name, SLNX supports and displays these print job metadata items:
- (*M+) job/document name,
- (*M+) date/time of creation,
- (*M+) # pages (behind "Page:"),
- (*M-) # copies (behind "Quantity:"),
- (*M-) duplex mode: ( "1-sided" = simplex, "2-sided" = duplex ),
- (*M-) color mode: ( Color, B&W ).
Note: (*M) On Mobile devices, only those items are displayed that are tagged (*M+).
Jobs can be selected (and de-selected) for subsequent job operations (Delete, Set, Print).
The "Delete" button allows the user to delete all selected jobs from the server.
The "Set" button allows the user to modify attributes (# copies, duplex mode, color mode, deletion after
printout) of the selected job(s), prior to printing.
To start the printing of the selected jobs, the user can press
- on the Standard Operation Panel (WVGA): the "Print" button, or the green "Start" hardware key,
- on the Smart Operation Panel (SOP): the green "Start" button
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While SLNX selected print jobs are printing on the device, a "Cancel" button is displayed, allowing the user to
cancel further jobs printing, after the current job. This will not cancel the printing of the current job. The
currently printing job will not be interrupted and will finish printing normally. Hence this job will not remain on
the server, and it cannot be printed again later. The other jobs will not start printing, and they will remain on
the server.
Note: On Mobile devices, there is no possibility to modify the print job attributes, nor to cancel a job once
released for printing.
For detailed information on the above standard printing functionality,

refer to the chapter "Printing" in the "RICOH Streamline NX User's Guide".
For information about how to configure SLNX printing,

refer to the chapter "Managing Printing Functions" in the "RICOH Streamline NX Administrator's Guide".
1.3 External spool systems

A spool system is a system that has a mechanism to receive and store print jobs.
These may be files, documents, or proper print jobs, held for later retrieval, normally for eventually being printed
out on a device. For example, for secure or deferred printing purposes.
An output management system (OMS) additionally provides a mechanism for reliable printing, i.e. it ensures
that each job is printed exactly as requested (not twice, no missing pages).
The print jobs are organized in queues, a.k.a. printers, virtual printers, devices, ...
Depending on the type of spool system, the concepts and terminology may differ. Refer to the introductory
section of each XSS-specific chapter below.
The spool systems considered In the context of XSC, need to admit

• to be queried for their list of print jobs belonging to a specified user,
possibly residing on a specific server and in a specified queue, and
• to be requested to release a job to a device or to delete a job.
Queues that can be accessed via "pull-printing" from remote systems (like SLNX) are hereafter referred to as
"pull-print queues" or "pick-up queues".
I.e. jobs residing in such a queue can be picked up there or requested via "pull-print request".
A spool system may have or need to provide one or multiple such queues.
Some spool systems also keep retained jobs (i.e. which have already been printed) for re-printing, and allow for
retrieving them via pull-printing.
An external spool system (XSS) is a spool system that is external to SLNX, i.e. remotely located and/or of
different architecture.
A print job retrieved from an XSS is referred to as an external (print) job.
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An XSS may be hosted on a single server or across multiple servers. Each such is referred to as an "XSS server".
XSC supports several types of XSS. Refer to the "Specification" section below for which types of XSS are
supported in the current version.
The printing landscape at a customer may have

- one or more SLNX v3 DS-Print delegation servers, and
- one or more external spool systems, possibly of different type, each residing on
- one or more XSS servers.
For the integration of the XSS into SLNX, the SLNX ←→ XSS "connectivity" needs to be defined and configured,
possibly on both sides (SLNX and XSS), i.e. which XSS server/queue is allowed and supposed to be contacted and
queried by which DS-Print server(s).
Note that some of the print job metadata (#pages, #copies, duplex mode, color mode, ...) known to SLNX may
not be available on all XSS types, or may not get conveyed via the queried job list.
For information specific to a particular XSS type, refer to the introductory section of the corresponding XSS-
specific chapter below.
1.4 About SLNX v3 with XSC

This section gives an overview of how XSC works.
For details refer to the section "Specification" below.
XSC ("eXternal Spool Connectors") is an extension of DS-Print which comprises the various connectors, together
with some backend and a plugin framework.
It resides on the local DS-Print system.
XSC allows for integrating external spool systems into the SLNX "follow-me" printing workflow, by extending the
scope of the 3 print operations (Get Job List, Print Job, Delete Job) from the SLNX internal print jobs to the
external print jobs residing on those systems.
For each different type of external spool system (XSS) to be thus integrated, XSC needs to provide a
corresponding "connector".
An "<XSS> Connector" of XSC thus allows the integration of external spool systems of type <XSS> into the SLNX
"follow-me" printing workflow.
If multiple XSS servers and/or pull-print queues are targeted, then XSC will query each of them and wait for all
their responses, within some timeout.
When a user logs in on a device, he first needs to go to the job list screen ("SLNX Secure Print").
This may have been preconfigured by the Admin to already be the initial screen after login.
Otherwise, this can be reached ...
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- ... on the Smart Operation Panel (SOP): via either

- (button) [Home] → (button) "MySlnxPrint", or via
- (button, upper-left corner) "System Home" → (tab) "APPS" → (icon) "SLNX Secure Print"
- ... on the Standard Operation Panel (WVGA): via
- (button) [Home] → (button) "MySlnxPrint"
Where the button "MySlnxPrint" only exists, if it has been configured, with that name, in the corresponding
SLNX workflow profile.
Thereupon, Emb-Print on the device sends a 'Get Job List' request to "its" DS-Print server,
specifying the name of that logged-in user and(!) all its alias names.
When a DS-Print server receives a 'Get Job List' request from Emb-Print on a device,
each active "<XSS> Connector" of XSC on this "local" DS-Print server in turn sends a 'Get Job List' request
- for that user, and for each(!) of its aliases passed by Emb-Print,
- to each of the known external spool servers of its XSS type and their pull-print queues,
then
- merges all responses into a single list, and
- returns it to DS-Print, which then
- merges it with its own list of local internal SLNX jobs, then
- applies the sorting (by date/time or by job name, ascending/descending)
configured for that device, and
- truncates the list to the maximum of (by default) 50 entries, and finally
- returns it to Emb-Print.
The connector will contact each targeted XSS server via a certain protocol, which depends on the type of XSS.
Refer to the "Specification" section of the XSS-specific chapter below.
Thus, when a user goes to the Emb-Print screen on the device panel, he can see his print jobs stored not only on
the local DS-Print server but on the external spool servers as well, and may then choose for each to release it
for printing or to delete it.
Modifying attributes of an external job via "Set" is normally not possible, as the XSS itself may not support it.
Note: (Visualization of external versus internal jobs)
On the job list on the device, jobs from external spool systems are visualized as follows:
- (on uWVGA (4.3 inch) displays): (not distinguishably visualized),
- (on Standard Operation Panel (WVGA) displays): by the tag "External" instead of "Server" or "Client",
- (on Smart Operation Panel (SOP) displays): by a tiny icon:
- for external (XSS) jobs:
(a database icon)
- for SLNX internal server-based jobs:
(a server icon)
- for SLNX internal client-based jobs:
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(a desktop PC icon)
Thus, the job lists on the device panel screens of Emb-Print look like this.
-- on the Standard Operation Panel (WVGA):
-- on the Smart Operation Panel (SOP):
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Note again that not all XSS types support all the metadata items supported by SLNX.
In that case the value displayed depends on the display type.
Missing values may be empty or show as some default or "N/A".
Missing numeric values may show as "0" or "1".
Missing color mode may always show as "Color".
Note: On Mobile devices, external jobs cannot be distinguished from internal jobs.
For corresponding XSS type specific information, refer to the "Specification and Limitations" section of the XSS-
specific chapter below.
The picture below summarizes the sequence of events.
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Events:
1. User creates a print job from some application.
Some instance, e.g. a printer driver, sends the print job to an external spool system.
2. External spool system stores the received print data with some metadata in its database.
3. User logs in on device.
4. Device requests list of his stored jobs from "its" DS-Print server.
5. XSC forwards request to each known external spool server and pull-print queue.
6. XSC receives job lists from external spool servers.
7. DS-Print server merges the job list received from XSC with its internal list, and returns it to the device.
8. User selects one or more print jobs on the device and pushes the "Print" button.
9. For each selected job,
Device/Emb-Print sends a print request to release that job to "its" DS-Print server,
where XSC forwards it to the corresponding external spool server.
10. External spool system renders the print job and sends the job data directly to the device.
11. Device prints the job.
12. Whether the external spool system shall delete the job from its queue after printing needs to be
configured on the XSS.
13. After a job has finished printing on the device, the above sequence is repeated from step 9.
Observe also the following notes.
Note: (Automatic Refresh)

After the Print Job request of the last selected job, the Get Job List operation will automatically be applied again,
thus refreshing the job list displayed.
Note: (Job list size constraint)
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As the final displayed job list is truncated (by DS-Print) to the maximum of (by default) 50 entries, some
remaining jobs may appear missing to the user. After the user has deleted or printed a few of the ones displayed,
the list gets refreshed, and eventually more will be shown.
Note: (XSS connection failures)

If the connection from XSC to an XSS server fails, XSC does not automatically retry to re-establish it.
Moreover, there is no corresponding message displayed on the device panel.
Instead, the user at the device is expected to push the "Refresh" button, if the job list looks incomplete.
Note: (Printing multiple jobs)

If multiple jobs are selected, and "Print" is pressed, Emb-Print submits a separate Print Job request to DS-Print
for each selected job, one by one.
Emb-Print waits for the current print job to finish printing on the device, before it sends the next Print Job
request.
The order is as listed on the panel display.
The job list displayed gets refreshed only after the last Print Job request has been submitted.
Note: (XSC versus Reliable printing)

An OMS, or a queue thereof, may be configured to send each page as a separate job, for "reliable printing"
purposes.
This is not recommended in the context of XSC and "follow-me" printing, because of inherent issues with
multiple-page documents: Duplex printing and finishing operations may not be possible. The job list may be
large, whence selecting all job entries belonging to a document, and in the correct order, may be tedious and
error-prone.
Direct printing
In SLNX v3, the term "Direct Print" is to mean the opposite of "Secure Print", i.e. a job gets immediately printed
on a specified target device.
"Host printing" is a special case of "Device Direct Print", which entirely bypasses any SLNX server.
If a print job is sent directly to the device, e.g. from an XSS, thus bypassing SLNX and its authentication
mechanisms, some extra authentication may be necessary, i.e. typically some user id, possibly with a password.
It may be embedded in the print job data, e.g. via a PJL command in the PJL header, either as generated by the
Windows printer driver, or injected by some other mechanism.
Three scenarios are possible:
- original user name of the logged-in user
- alias name (as known on the XSS) of the logged-in user
- no user information
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Streamline NX XSC Setup Guide Specification and Limitations
2 Specification and Limitations
2.1 Specification
For an overview of the XSC mechanism/functionality, refer to the section "About SLNX v3 with XSC" above.
The current implementation of XSC adheres to the following general specification.
For information specific to the type of XSS, refer to the "Specification and Limitations" section of the XSS-specific
chapter below. The XSS-specific information may complement or override the general information.
- In XSC 3.1 the following 3 types of external spool systems are supported:
- 1. "LRS/VPSX" = "VPSX" from LRS (Levy, Ray, & Shoup, Inc.)
- 2. "SEAL/PLOSSYS" = "PLOSSYS netdome" (or a central "Management Server") from Seal Systems
- 3. "RICOH/IPM" = "InfoPrint Manager" from Ricoh
- DS-Print servers hosting XSC can be of SLNX version 3.1 and higher.
- Each connector is conceived as a plug-in to XSC.
- Each XSC connector can connect to an arbitrary number of external spool servers of its type. (For each XSC
connector type only one instance exists.)
- Multiple connectors of different XSS type can coexist on DS-Print.
- SSL encryption of Emb-Print ←→ DS-Print communication or Platy job encryption do not interfere with XSC,
and vice versa.
- The "Cancel" button during printing also works on external print jobs.
(Once pressed, no further Print Job requests will be issued by Emb-Print to DS-Print. The currently printing
job will finish printing normally.)
- The mechanism of XSC does not impair delegate printing.
- XSC does not harm the sorting order of the job list on the device.
- It is transparent to XSC, whether a print operation is issued from a printer device versus a Mobile device.
- IPv6 addresses are supported by XSC.

An XSS system may or may not support this.
Observe also the following notes.
Note: ( Communication protocol (XSC connector) ←→ (XSS server) )

The XSC connector contacts an XSS server via a certain communication protocol that depends on the type of
XSS. Refer to the "Specification" section of the XSS-specific chapter below.
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Note: ( Communication protocol (XSS server) ←→ (printer device) )

How an XSS server sends print jobs to a printer device needs to be configured on that XSS and is out of scope of
this document.
Note: (Print job retention versus automatic deletion)

XSC will not request to delete a job automatically on the external spool system after it has been released.
Print job retention or automatic deletion after printing needs to be configured solely on the external spool
system.
I.e. whether a job on an external spool system shall be deleted automatically by that external spool system after
it has been released, or retained, is a configuration setting specific to the type of each external spool system.
This is not in scope of this document.
Note: (Performance)
For the following 2 print operations the user may critically perceive a degraded performance:
- 1. (Get Job List): The time from user login until all jobs are displayed.
Here, a performance loss is due to the presence of XSC, but inherently cannot be influenced nor controlled
nor improved by it. For it is natural that additionally querying the external systems takes extra time, and
timeouts need to be honored to allow for high traffic or low bandwidth on the network or slow XSS server
responsiveness. Hence, performance highly depends on the concrete situation at the customer.
- 2. (Print Job): The time from pressing the "Print" or "Start" button until the first job starts printing.
Here, performance of printing is mostly constrained by the performance of the XSS servers, besides the
network conditions, the performance of the DS-Print server, the size and complexity of the print job, and
the speed of the printer device.
Note: (Accounting)
SLNX uses its own accounting data from the device, after printing. It does not import any related data from the
external spool system.
Note: (XSS version)

For information about the versions of the external spool systems which can get contacted by the XSC connector,
refer to the "Specification" section of the corresponding XSS-specific chapter below.
Note: (Logging)
XSC writes its log messages to the standard log of SLNX DS, namely the file "debug_dm.log",
which by default resides in the folder
%ProgramData%\Ricoh\Streamline NX\logs\dm\
where typically
%ProgramData% == "C:\ProgramData"
2.2 Limitations
The current implementation of XSC has the following general limitations.
For information specific to the type of XSS, refer to the "Specification and Limitations" section of the
corresponding XSS-specific chapter below. The XSS-specific information may complement or override the
general information.
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- On the web interface of a given DS-Print server only its internal jobs can be seen.
Those from external spool systems cannot be seen there.
- When merging the job lists returned from all the external spool servers contacted, XSC does not check for
duplicate entries. Thus a job may occur multiple times in the final list on the device.
- The tag "External" on the Emb-Print screen is not displayed on uWVGA (4.3 inch) displays.
- The "Set" button operation of Emb-Print on the printer device to change job attributes is normally not
supported for jobs from an external spool system.
- Some device models do not allow to be used with "Direct printing" and/or "Anonymous printing". Refer
to Appendix D for a list of these models.
- If an external job fails to print correctly, the XSS may or may not (be able to) detect that and may or may
not try again. Neither SLNX nor XSC have the means to control that. Hence this is out of scope for XSC.
- External jobs are exempt from rule-based printing, like any jobs sent via Device Direct Print.
In particular:
- Some actions from print rules (like modifying job, e.g. to enforce monochrome or two-sided printing)
cannot be applied to external print jobs.
- Some conditions from print rules cannot be evaluated for external jobs.
- External jobs are also exempt from the automatic

- blocking of a job, when the user's quota has been exceeded, or
- enforcing of monochrome printing when the user's color quota has been exceeded.
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Streamline NX XSC Setup Guide Installation and Configuration
3 Installation and Configuration

XSC with its connectors needs to be installed and configured.
The scope/extent of the installation and configuration effort is determined by the targeted devices, DS-Print
servers, XSS systems and their servers and pull-print queues.
Some configuration steps on SLNX v3 are specific to each XSS type.
Some configuration steps may also be required on each XSS system/server.
3.1 Installation
From SLNX 3.1, the backend and plugin framework of XSC have been fully integrated into DS-Print.
There is no need for any separate installation.
Prerequisites
Some prequisite installation may be needed and is assumed, in order to be able to proceed with the
configuration. This affects
- the SLNX system
- the external spool system(s)
- the printer devices
- the EECM setting on the printer devices
The SLNX system
SLNX and its targeted DS-Print servers are assumed to be up and running.
The external spool systems
The targeted external spool systems are assumed to already be installed and working.
For the integration with SLNX, certain configuration steps may need to be applied.
Refer to the section "Installation prerequisites" of the corresponding XSS-specific chapter below.
The printer devices
The targeted printer devices are assumed to be up and running.
The EECM setting on the printer devices
EECM stands for "Enhanced External Charge Unit Management".
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In order to allow for anonymous printing, at "Printer" both buttons "Color" and "Black & White" must be
deselected, as shown in the screen below.
This screen is reached ...

- ... on the Smart Operation Panel (SOP), via
... → (button) "User Tools" → (select from list) "Machine Features" ==> (*)
- ... on the Standard Operation Panel (WVGA), via
... → (hardware key) "User Tools" ==> (*)
Where (*) ==> (screen) "User Tools" → (button) "System Settings"

==> (screen) "System Settings" → (tab) "Administrator Tools" → (scroll)
→ (button) "Enhanced External Charge Unit Management".
If this button is greyed out, it first needs to be enabled, via SP mode "5-113-2".
3.2 Configuration of XSC on the SLNX system

The configuration steps needed pertain to different components of the SLNX system.
Some configuration steps are made

- system-wide once, including some
- Emb-Print settings on the target devices,
whereas others need to be done
- on each targeted DS-Print Delegate Server.
Some configuration items (steps or parameters) are

- related to XSC in general, independent of the XSS types and systems present, whereas others are
- related to each connector, hence specific to the type(s) of XSS involved.
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All steps are performed from the SLNX Management Console.
For information on configuration items and steps on SLNX that are specific to the type of XSS, refer to the section
"Configuration on SLNX" of the corresponding XSS-specific chapter below.
Configuration items and steps - Overview
Configuration item => Steps
-- SLNX system wide --

- Configure alias user names (Step S0)
- Configure Emb-Print on devices: Direct Print & Anonymous printing (Step S1)
- Create user account for Customer engineer (Step S2)
-- on each DS-Print server -- (Steps S3, S4, S5a)

- Activate XSC & specify XSC operation mode (Step S5b)
- Configure XSC behaviour (via configuration keys) (Step S5c)
-- for each type of XSS -- (Steps S3, S4, S6)

- Configure connector-specific XSC behaviour (via configuration keys) (Step S5c)
- Take additional provisions (where necessary) (Step S8)
-- for each XSS server and pull-print queue -- (Steps S3, S4, S6, S7)
- Specify connectivity. (Step S7)
Note that
- (Steps S0-S2) require login with the normal Administrator account, whereas
- (Steps S4-S8) require login with a special Customer Engineer account.
Some configuration work is done via "configuration keys". This particularly applies to timeouts and scripting.
For detailed information on these, refer to the separate sections below at the end of this chapter.
3.2.1 (Step S0) Configure Alias User Names
The alias names, of all targeted XSS, and for all targeted users, need to be configured on SLNX. This is done in
the Management Console under "User Management" → "Users" → <user> → "User Properties" → "Alias".
3.2.2 (Step S1) Configuration of Devices/Emb-Print
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This system-wide step is necessary to enable "Direct Print" and "Anonymous printing" and "Alias printing" on
all target devices, thus enabling them to receive print jobs directly from external spool servers, possibly
containing no user information at all or only user alias names.
"Direct Print", a.k.a. "Device Direct Print", is needed in order to be able to bypass the normal printing mechanism
through DS-Print and SLNX Emb-Print.
"Accept anonymous user", a.k.a. "Anonymous (user) printing", is needed if no mechanism can be contrived on
the XSS system to provide the necessary user authentication information within the print job data, e.g.
- via a Windows driver setting, or
- by injecting it, e.g. as a PJL command in the PJL header of the print job data, such as:
@PJL SET AUTHENTICATIONUSERNAME = "myUserName1"

@PJL SET AUTHENTICATIONUSERNAMECHARSET = 2
@PJL SET AUTHENTICATIONPASSWORD = "myPassword1"
@PJL SET AUTHENTICATIONPASSWORDCHARSET =2
@PJL SET AUTHENTICATIONENCRYPTMETHOD = 10
@PJL SET AUTHENTICATIONENCRYPTSETTING = 2
Note that this setting may not be readily accepted by some customers. In that case, they need to understand
that this can be overcome, if they are willing to and manage to configure their XSS system(s) to provide a
mechanism to inject these PJL commands into each job.
Note that not all printer device models support these two above settings. Refer to Appendix D for which device
models can or cannot support this.
In addition, the setting "Accept Alias User", a.k.a. "Alias (user) printing", is needed, because potentially an XSS
may not have the same range of user names as SLNX, so the user name of the job may in fact be some alias
name of the user logged in at the device.
These alias names, of all targeted XSS, and for all targeted users, are expected to be defined in (Step S0) above.
Moreover, as XSC has no access to the alias user names, Emb-Print is assumed to explicitly specify a list of all
alias names of the logged-in user in every Get Job List request to DS-Print and thus XSC.
This configuration step is not done directly on the device, but from the SLNX Management Console by defining
a template, which will then get pushed to all target devices.
This step consists of 3 sub-steps.
Step S1a
Start "Streamline NX".

This opens a new session in the default web browser.
Login as "admin".
This opens the "SLNX Management Console".
On the SLNX Management Console, navigate to

"Configuration" → "Streamline NX Embedded Settings" → "Embedded Authentication".
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Click "(+)" to define a new "Configuration" entry named, say "myConfig1".

(Or use another existing entry, e.g. the predefined "default".)
To modify it, go to the pane "Embedded Authentication Properties", then to the tab "Authentication and
Accounting".
Then specify:
- Configuration Name = "myConfig1"
- Prioritized Application = "SLNX Secure Print"
At "Direct Print", check all 3 checkboxes:

- [X] Allow device direct print
- [X] Accept anonymous user
- [X] Accept alias user
Unless the first one is checked, the latter two are greyed out.
Click the [Save] icon.
Step S1b
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Navigate to "Configuration" → "Streamline NX Embedded Settings" → "Embedded Settings".
Click "(+)" to define a new "Embedded setting" entry named, say "myEmbeddedSetting1".
(Or use another existing entry, e.g. the predefined "default".)
On tab 1 "General", specify:

- Setting name = "myEmbeddedSetting1"
On tab 2 "Setting configuration", specify:

- Embedded Authentication = "myConfig1", as defined in (Step S1a)
Leave the other settings as is.
On tab 3 "Target Devices/Groups", click "(+)" to add a target device or device group.
Make sure that each target device eventually gets added, explicitly individually, or as the member of a device
group.
Click the [Save] icon.
Upon [Save], a task gets scheduled for immediate transfer and application of these settings to all target devices.
Note that it may take time until all devices have been reached, and that there is no notification of the completion
of this task.
3.2.3 (Steps S2-S3) Create user account for Customer engineer
For the remaining steps (Steps S4-S8), the normal "Admin" account with role "Full Admin" does not have
sufficient rights.
Step S2
Define a new user account with Role = "Full Admin" and "Customer Engineer", say "myCustEngineer1".
(This is done via "System" → "User Accounts" → "Security" → "(+)".)
(It is strictly recommended to define this as an additional user account, and not just grant additional rights to
the built-in user account "Admin".)
Step S3
Log in as the user defined in (Step S2), e.g. "myCustEngineer1". (This is required for the next steps.)
3.2.4 (Steps S4-S8) Configuration on each DS-Print server
The remaining sections below specify the necessary configuration steps on each individual DS-Print delegation
server.
Mainly, XSC needs to be activated and configured, and the connectivity to the XSS servers needs to be specified.
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Note that it is not necessary to restart the Windows service "RICOH SLNX Delegation Server Service" (on the DS-
Print server) after the configuration has been changed.
Step S4
On the SLNX Management Console, navigate to

"System" → "Server Settings" → "Advanced System Settings Editor".
Click on "View" and select "Delegation Server Settings", as shown below:
Step S5
The remaining steps (Steps S5a, S5b, S5c, S6, S7, S8) below need to be performed on each of the DS-Print
delegation servers on which a connector is needed.
Step S5a
From the list at "Delegation Server", select the delegation server (DS) to be configured.
3.2.5 (Step S5b) Activation of XSC (on DS)
Step S5b
On the selected DS, activate XSC, as follows.
Create the configuration key "ds.print.xsc.activate", as follows.

Click "(+)" and specify:
- Key = "ds.print.xsc.activate"
- Type = "Text"
- Value = <XSC operation mode> (refer to the table below)
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Click [Save].
The value specifies the XSC operation mode, with the following meaning:
Value Mode Description

0= Internal mode = Only internal jobs from DS-Print, no connection to any XSS. (default)
1= Mixed mode = Jobs from both DS-Print and XSS (external spool systems) (preferred)
Either value activates XSC and all its connectors, on this DS.
Hence, this configuration key is mandatory.
If the key exists, but the value differs from "0" or "1", then "0" is assumed.
3.2.6 (Step S5c) Additional configuration of XSC (on DS)
Step S5c
You may create additional key/value pairs for other, optional configuration keys that can be used to change the
(default) behaviour of XSC, on this DS.
Most of these settings apply to the XSC backend and all its connectors that are present on the DS-Print server.
Refer to the table "Configuration keys" in Appendix C below, for which keys exist, their values and meaning, and
how to edit them.
A few others are connector-specific. Refer to the section "Scripting" below.
3.2.7 (Step S6) Connector-specific configuration (on DS)
Step S6
For each connector, i.e. each type of external spool system that is to be integrated, i.e. contacted by this DS,
perform the following steps.
In "System" -> "External Print Systems",

go the tab corresponding to the type of that external spool system, i.e.
- for LRS/VPSX: "VPSX (LRS)"
- for SEAL/PLOSSYS: "PLOSSYS (Seal)"
- for RICOH/IPM: "InfoPrint Manager (Ricoh)"
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From there, follow (Step S7) and (Step S8) hereafter.
3.2.8 (Step S7) XSS connectivity (on DS)
XSC on the DS-Print server needs to be configured to establish the desired connectivity with the targeted
external spool servers and their pull-print queues.
I.e. on each DS-Print server, it needs to be configured which external spool server(s) it is to contact, and about
which of their pull-print queues, to query and retrieve their job lists from.
Step S7
For each XSS server of that type and for each of its pull-print queue(s) that are to be queried by this delegation
server, perform the following steps.
On that tab, press the "(+)" button to add a new entry, then configure it.
The 3 attributes and their values have the following meaning:
Attribute Description
URL URL of the XSS server
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The URL to address the external spool server and all of its pull-print queue(s), or a particular
one, and to specify the protocol to use.
The URL syntax, especially naming of the pull-print queue is specific to the type of XSS.
Refer to the section "Configuration on SLNX" in the XSS-specific chapter below.
For more information, refer to "The URL attribute" below.
Input Pull-print Scope

Queue
Type Specifies the scope of jobs to be retrieved via pull-printing, regarding their "retention states",
i.e. the distinction of "normal" jobs (not yet printed) versus retained (i.e. already printed) jobs,
or the distinction of corresponding pull-print queues to be queried by the connector,
respectively.
Note: Not all XSS support this distinction. Refer to the XSS-specific chapters below.
Select one of:
- "Output Queue": (default)

= No retained jobs, only "normal" jobs, or only from "normal" queue(s).
- "Retained":
= Only retained jobs, or only from "retained" queue(s).
- "Both":
= All jobs, or from both "normal" and "retained" queue(s).
Device Queue Naming Scheme

Output
Queue This refers to how the name of each "device queue", i.e. the output queue on the XSS which
Mapping connects to a particular physical printer device, relates to the scheme used to identify that
device, i.e. via its IP address versus Host name versus Fully qualified domain name (FQDN).
XSC needs to know which of these 3 device identification schemes it may and shall use to pass
the device id of the target device in a Print Job request to the XSS.
In all three cases, as a convention, "relates" means that the name of the device queue must
match that device id. I.e. it is a prerequisite that one of these three schemes is consistently
employed on the XSS for each of its XSC-targeted device queues.
Select one of:
- "IP":
= via the IP address of the device (IPv4 or IPv6)
- "Host Name": (default)

= via the host name of the device
- "FQDN":
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= via the fully qualified domain name (FQDN) of the device
Note: Not all XSS support all three choices. Refer to the XSS-specific chapters below.
Note: The setting "IP address" is preferred.

For, the host name or the FQDN may not be sent correctly by the device.
The URL attribute
The URL tells the XSC connector on the local DS-Print server ...
1. which XSS server it shall contact, and
2. about which of its pull-print queues. And,
3. which network protocol to use.
For each XSS server to be contacted, add one or more entries.
Depending on the type of XSS, different protocols and different syntax are required.
Refer to the section "Configuration on SLNX" in the XSS-specific chapter below.
In general, the URL looks like

<Scheme>://<Host>:<Port>[/<Path>]
where
- <Scheme> is the network protocol, either http or https (with SSL encryption)
- <Host> is the XSS server host address (which can be its IP address or its host name or the FQDN)
- <Port> is the TCP port number, as configured on the XSS server (e.g. 8083)
- <Path> is the path or name of the pull-print queue,
as pre-defined or explicitly configured on the XSS server, or
a generic path that may implicitly address multiple queues
Note: The IP address in the URL can be IPv4 or IPv6.
Examples
- LRS / VPSX:
http://192.168.254.20:631/Print2Me
http://191.100.20.120:443/pullprint
- SEAL / PLOSSYS:
http://191.100.20.108:631/printers/MyPickupQueue1#MyPickupQueue2#MyPickupQueue3
https://191.100.20.107:443/printers/MyPickupQueue
http://191.100.20.120:631/jobs/sps
https://191.100.20.120:443/jobs/sps
http://[3211:eb5:79b1:3f2:1319::7348]:631/jobs/sps
- RICOH / IPM:
http://10.144.41.38:14080/ipmnx
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http://10.144.41.38:14080/ipmnx:all
Note: If you use https, make sure that the certificate has been imported into the DS-Print keystore.
3.2.9 (Step S8) XSS-specific provisions (on DS)
Step S8
For some types of XSS, and under certain conditions, additional settings or special provisions may be necessary
on the DS.
Refer to the section "Configuration on SLNX" of the corresponding XSS-specific chapter below.
3.2.10 (Step S9) Iteration

Iteration
Repeat (Step S7) for each XSS server and pull-print queue of the same XSS type.
Repeat from (Step S6) for each XSS type.
Repeat from (Step S5a) for each DS-Print server.
3.2.11 Timeouts
Due to the network condition (bandwidth, traffic) and the performance of the XSS servers, responses may take
long. In order to prevent waiting forever, timeouts need to be defined, after whose expiration the connection
or connection attempt is to beconsidered failed.
Connection timeout versus Socket timeout
Connection timeout
The time given to establish a remote connection. The connection attempt will be considered failed, if within this
timeout no reply packet has been received to the connection open request.
This can be configured in the configuration key "ds.xsc.connection.timeout".
Socket timeout
The maximum time waiting for data to be received over an established connection. The connection will be
closed, if within this timeout no reply packet has been received to the request.
This can be configured in the configuration key "ds.xsc.socket.timeout".
Socket Timeouts
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In the context of XSC, one needs to consider these two connections:

( Device / SLNX Emb-Print ) ←(A)→ ( SLNX DS-Print / XSC connector ) ←(B)→ ( XSS server ).
Note that the socket timeout for ( DS-Print / XSC ) ←(B)→ ( XSS server ) must be lower than the one for ( Emb-
Print ) ←(A)→ ( DS-Print ), because XSC has to wait for all XSS servers to respond before it can reply to Embedded.
If there are multiple XSS servers, the socket timeout for the connection ( Emb-Print ) ←(A)→ ( DS-Print ) may
need to be increased, as follows.
Increasing the socket timeout of Emb-Print
In the Management Console, navigate to "Configuration" → "Streamline NX Embedded Settings" → <setting> →

"Embedded Authentication Properties" → "Authentication and Accounting" → "Auto Logout Timer":
Put a check-mark, and specify the timeout, in seconds.
3.2.12 Scripting
For flexible adaptation to complex customer scenarios, XSC allows for executing a JavaScript script prior to the
execution of each of the 3 print operations
- "get" = (Get Job List),
- "release" = (Release/Print Job), and
- "delete" = (Delete Job).
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For each, one can define

- a general script, and
- a connector-specific script, for each XSC connector type.
The latter, if defined, overrides the former.
The JavaScript code of each script needs to be specified as the value of these configuration keys:
- "ds.xsc.script.<operation>.all"
- "ds.xsc.script.<operation>.<CONNECTOR-ID>"
Refer to the paragraph below.
First, this feature needs to be enabled via this configuration key:

- "ds.xsc.allow.scripting"
The behaviour can then be restricted via these configuration keys:

- "ds.xsc.allowed.java.classes"
Refer to Appendix C for their meaning.
The scripts can make use of context variables. For security considerations, the usage of these four { userName,
remoteEndpoint, customParams, queueName } can be restricted by the administrator via the configuration key
- "ds.xsc.script.context".
Depending on the operation, these 4 context variables underly the following constraints.
Constraints for usage of context variables in scripts
Context variable: userName remoteEndpoint customParams queueName

Operation
"get" = Get Job List (*X) (*D) (*D) n/a
"release" = Release Job (*R) (*R) (*D) (*D)
"delete" = Delete Job (*R) (*R) (*D) n/a
Legend:
- (*R) = read-only
- (*X) = to be writable it must be set explicitly
- (*D) = read/write enabled by default
- n/a = not available
Faulty Scripts: Stopping and Blacklisting
A script gets immediately "banned" upon the first encounter of a syntax error.
Besides that, there is a mechanism in place that prevents infinite looping of a semantically faulty script, thus
consuming CPU time, by "stopping" it, once its execution time has exceeded a certain timeout.
Moreover, if a given script has been stopped a certain number of times, "blacklisting" the script prevents it from
further starting/execution, within the current session (determined by starting and ending the "RICOH SLNX
Delegation Server Service").)
This can be configured via these configuration keys:
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- "ds.xsc.max.script.execution.time"
- "ds.xsc.max.script.stops"
Refer to Appendix C for their meaning.
Configuration keys for connector-specific scripting
In addition to the "all-connector" scripts defined above at the configuration keys

"ds.xsc.script.XXX.all", for the 3 print operations XXX = "get" | "release" | "delete",
scripts may be defined specifically for each individual connector.
A connector-specific script, if defined, supersedes the corresponding "all-connector" script.
Connector-specific scripts need to be defined at the following configuration keys:
Key Description Default

ds.xsc.script.get.<CONNECTOR-ID> The text of the script that shall (if scripting is <empty>
enabled) run prior to the Get Job List operation for
the connector specified by the connector id.
ds.xsc.script.release.<CONNECTOR-ID> The text of the script that shall (if scripting is <empty>
enabled) run prior to the Release Job operation
for the connector specified by the connector id.
ds.xsc.script.delete.<CONNECTOR-ID> The text of the script that shall (if scripting is <empty>
enabled) run prior to the Delete Job operation for
the connector specified by the connector id.
Where
<CONNECTOR-ID> == for XSS type
"vpsx" LRS/VPSX
"plossys" SEAL/PLOSSYS
"ipm" RICOH/IPM
Example:
If SLNX is run in a heterogeneous environment with both LRS/VPSX and RICOH/IPM systems installed,
a script to run prior to the Get Job List operation solely for VPSX may be defined at
ds.xsc.script.get.vpsx = "...".
3.3 Configuration on the external spool systems (XSS)

Besides the configuration on the SLNX side, as described above, each targeted external spool system/server may
need to be configured as well.
Mainly, one or more pull-print queues to be used for "follow-me" printing from SLNX may need to be defined
and to be given the necessary permissions.
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Please refer to the "Configuration on XSS" section of each XSS-specific chapter below.
This is to guide the engineer responsible for the external spool system, regarding which prerequisites and
settings are needed for its integration into Streamline NX.
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Streamline NX XSC Setup Guide Troubleshooting and Support
4 Troubleshooting and Support

For troubleshooting an issue, all involved systems and components need to be considered:
- 1. the printer device with embedded SLNX Emb-Print
- 2. the SLNX DS-Print server with XSC
- 3. the external spool systems (XSS)
When submitting a Support Case, these items need to be collected and provided:
- 1. from the printer device: the device logs (incl. RSH125),
- 2. from the local DS-Print server: all logs,
- 3. from the affected external spool system: all relevant configuration information, and logs.
4.1 Ricoh / Printer device information

Take a look at the RSH125 Log.
The log file can be obtained via the Ricoh RLogTool as log type #125.
Take a look at the Debug Log of the affected device(s).

The log file can be obtained via:
SLNX Management Console → "System" → "System Information and Settings" → "Debug Log Download" →
→ (button) "Initiate Download" ==> "Target Groups" → (tab) "SLNX Device" →
→ (select 1 or more devices ) →
→ (to add them to the "Target device" pane:
double-click each entry, or click the [►] (right-pointing triangle) icon) →
→ (button) "Initiate Download" → (confirm the message with "OK") → (button) "View Downloads" →
→ (place a check mark at each target device) →
→ (button) "Download". The browser asks to open or store the file.
4.2 Ricoh / SLNX system information

XSC logs its messages in the standard log of SLNX Delegate Server (DS), "debug_dm.log",
which is by default located at:
%ProgramData%\Streamline NX\logs\dm\
where typically
%ProgramData% == "C:\ProgramData\Ricoh"
Note: For better analysis of XSC-related issues, raise the dm log level on the DS-Print server to the maximum of
"TRACE".
1. Stop the service "RICOH SLNX Delegation Server Service".
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2. Open the file "<INSTALL-DIR>/configuration/dm/log4j.properties".

If it does not exist, create it as a copy of the existing "log4j.properties-default".
3. At the end of the file, add the following content:

log4j.logger.com.ricoh.sdced=TRACE
4. Start the service "RICOH SLNX Delegation Server Service" again.
4.3 External spool system information

Information about an external spool system can be obtained
- from its user interface (UI),
- from configuration files, and
- from log files.
Moreover, if the communication ( XSC ) ←→ ( XSS ) is suspected faulty, captures of the corresponding network
traffic should be taken and provided for further analysis.
Refer to the XSS-specific chapter below.

For the UI and the configuration files, refer to the "Configuration ..." sections.
For the log files and the procedures to obtain them, refer to the "Troubleshooting" section.
Ideally, the customer can provide a specification document of their system landscape and configuration.
4.4 Troubleshooting Guide

This section addresses typical phenomena that may be observed in the context of follow-me printing and XSC.
In addition, please refer also to troublehooting documentation of ...

- the standard SLNX v3 Secure Print product,
- the Ricoh printer devices, and
- the external spool system(s) involved.
4.4.1 Performance issues
1. (Performance issues with operation Get Job List)
Phenomenon It takes a long time until the list of print jobs is displayed on the panel
Details Displaying the print jobs on the panel takes longer than usual.
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Possible Root This phenomenon can be expected, if XSC is configured to contact and query multiple external
Causes servers. How much longer it will take, is hard to predict and depends on the following factors:
- Number of users that are simultaneously requesting the job list on their device
(Note: If the user has aliases assigned, then each alias is treated as an additional user.)
- Number of external servers that are queried for their job lists, and their performance
- Network conditions
XSC tries to use one thread per query to fetch the external print jobs. However, one can limit
the maximum number of threads to be used, in the DS-Print server configuration. If there are
more queries to be performed than threads are available, this is partially performed
sequentially - this increases the response time. On the other hand, threads consume o/s
resources such as memory and CPU time. If the maximum thread count is too high, then this
can reduce the system’s performance.
Note: For printing or deleting a job there are no additional threads spawned for execution.
Solution Adjust the maximum number of threads to be used in the DS-Print server configuration, using
the configuration key "ds.xsc.max.threads".
2. (Performance issues with operation Print Job)
Phenomenon Printing of external print jobs takes a long time
Details Printing external print jobs is slower than printing internal print jobs.
Possible Root When the user releases a print job from the device panel, then the XSC connector delegates
Causes the printing request to the corresponding XSS server. The XSS server then starts to
communicate with the device in order to submit the printing data. There is no further control
given to XSC.
The performance is limited by the communication ( XSS ) ←→ ( device ).
Solution None.
3. (Performance issues with operation Delete Job)
Phenomenon Deleting external print jobs takes a long time
Details Deleting external print jobs is slower than deleting internal print jobs.
Possible Root When the user deletes an external print job at the device, the XSC connector delegates the
Causes deletion request to the corresponding XSS server. The XSS server then deletes the job from
its system. There is no further control given to XSC. The performance is limited by the
performance of the XSS server.
Solution None.
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4.4.2 Issues with operation Get Job List
This section describes general issues that may occur during the "Get Job List" operation.
For information related to a particular type of XSS, refer to the "Troubleshooting" section of the XSS-specific
chapter below.
Phenomenon Expected jobs are not displayed on the device panel
Details
(1) No internal jobs are displayed on the device panel, but external jobs are.
(2) No external jobs are displayed on the device panel, but internal jobs are.
(3) The number of jobs displayed is less than expected (some jobs seem to be missing)
(4) Emb-Print on the device shows "Error : [452] Failed to obtain job list"
(1) No internal jobs are displayed on the device panel, but external jobs are.
Possible
Root This should not occur. The operation mode of XSC cannot be set to "External jobs only".
Causes There may be no SLNX internal jobs for that user, currently.
Solution Set the XSC operation mode to "Internal jobs only" or to "Mixed mode", using the configuration
key "ds.print.xsc.activate".
(2) No external jobs are displayed on the device panel, but internal jobs are.
Possible
Root (2.0) There may be no external jobs.
Causes
(2.1) (Operation mode)
The operation mode of XSC may be set to "Internal jobs only".
(2.2) (Connectivity)
The URL specifying the protocol, the XSS server address, and the name of the pull-print queue may
be misconfigured, or the server may not be reachable.
(2.3) (Timeouts)
The socket timeouts may not be configured properly.
If set too low for the connection ( XSC ) ←→ ( XSS server ),
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XSC may not receive any responses.

If set too low for the connection ( Device / Emb-Print ) ←→ ( DS-Print ),
XSC may not be able to return its accumulated response, even though it may have received
responses from some XSS servers and started merging these.
Solution (2.1)
Set the value to "Mixed mode", using the configuration key "ds.print.xsc.activate".
(2.2)
Confirm that the connector is set up correctly, i.e. all URLs satisfy the correct format, and all
targeted XSS servers and pull-print queues are specified. Confirm that they are reachable.
Also check the log file on the DS-Print server.
(2.3)
Try increasing the socket timeout values.
(3) Number of jobs displayed is less than expected (some jobs seem to be missing).
Possible
Root (3.1) (Timeouts)
Causes The socket timeout for the connection ( XSC ) ←→ ( XSS server ) may not be high enough to match
some of the slower XSS servers.
(3.2) (Limitation of maximum # jobs displayed)

Emb-Print limits the number of jobs displayed to (by default) 50. When XSC operates in Mixed
mode (supporting both internal and external jobs), this limit is applied to the size of the entire job
list coming from SLNX internally and all XSS servers and queues, after merging and sorting has
been applied.
Solution (3.1)
Try increasing the socket timeout value for the connection ( XSC ) ←→ ( XSS server ), but ensure it
does not exceed the value for the connection ( device / Emb-Print ) ←→ ( DS-Print ).
(3.2)
Once a few jobs have been deleted or printed, they vanish off the list, and via the automatic
refresh of the job list, all remaining jobs, previously appearing missing, will eventually get loaded
and displayed as well. (Unless the user keeps generating new print jobs in the meantime.)
(4) Emb-Print on the device shows "Error : [452] Failed to obtain job list"
Possible
Root This can happen when the Emb-Print request could not be completed in time. This could be caused
Causes by a mismatch of
- the (connection and/or socket) timeout set for ( device / Emb-Print ) ←→ ( DS-Print ) and
- the (connection and/or socket) timeout set for ( XSC ) ←→ ( XSS ), in the configuration keys
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"ds.xsc.connection.timeout" and "ds.xsc.socket.timeout", respectively.
Note: The DS-Print server tries to make remote queries by using one thread per user (or alias
thereof) per connector per URL (XSS server/queue). If the number of currently logged-in users
(plus the number of their alias names), multiplied by the number of configured URLs (across all
connectors), exceeds the maximum number of threads configured at the configuration key
"ds.xsc.max.threads", then the threads are shared among all queries. This means that some
queries will be performed sequentially, and the duration of obtaining the combined response to
Emb-Print will grow.
Solution Increase the value of the socket timeout of Emb-Print, as described in the section "Timeouts".
4.4.3 Issues with operation Print Job
This section describes general issues that may occur during the "Print Job" operation.
For information related to a particular type of XSS, refer to the "Troubleshooting" section in the XSS-specific
chapter.
Phenomenon External print jobs released from the panel are not printed out.
Details The device does not start printing an external print job.
Data-In LED is not blinking. No print data is received.
Possible Root (1) (Connectivity)

Causes The network communication between
- (a) XSS server and device, and/or
- (b) XSC and XSS server, and/or
- (c) device and DS-Print
is interrupted.
(2) (Direct Print)

"Direct Print" may not be enabled on that device, or the device model does not support it.
(3) (Authentication)
(a) The print job may not contain user authentication information and
the device may not support or not be configured to support Anonymous printing.
(b) The job specifies an alias user, but the device has not been configured to accept such.
(In that case, the Data-In LED blinks only 1x shortly, which may remain unnoticed.)
(4) (EECM)
The EECM ("Enhanced External Charge Unit Management") setting may be set incorrectly on
the device.
Solution (1) Check the connectivity between all three network stations.
If the problem persists, capture the network communication for further analysis.
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(2) Check whether (Step S1) was successful on that device.
(3) Check whether

- the affected print jobs contain authentication information.
In that case, the device's job log will show an authentication error.
If yes, check whether this is an alias user name, and if so, ensure that
- Alias printing is enabled on the device.
If not, ensure that
- the device supports Anonymous printing, and that
- it has thus been configured in (Step S1).
(4) On the device, configure the "EECM" ("Enhanced External Charge Unit Management")
setting correctly. For the procedure, refer to the section "Installation" above, under
"Prerequisites".
4.4.4 Issues with operation Delete Job
There are no issues specific to the "Delete Job" operation.
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Streamline NX XSC Setup Guide Information specific for LRS/VPSX
5 Information specific for LRS/VPSX
Introduction
The vendor is Levy, Ray, & Shoup, Inc. (LRS, in short).

Website: www.lrs.com
Their system is called "VPSX".
Queues are referred to as "Printer" objects.
A pull-print queue, where incoming print jobs can be picked up from, is called a "PersonalQ".
For each physical printer device, a corresponding Printer object needs to exist, which can then hold outgoing
print jobs. These must be marked as "Pull-print".
To connect to VPSX servers via IPP, the IPP library from LRS must be used on SLNX.
The file is called "lrsipp_1.0.jar". (Note: The first character is a lowercase "L" not an uppercase "i" !)
As the version number may get increased or otherwise changed by LRS in the future, it is hereafter generically
referred to as "lrsipp.jar".
For information not related to LRS, refer to the corresponding general chapters above.
5.1 (LRS/VPSX) Specification and Limitations
Specification
XSC uses a LRS proprietary custom IPP protocol implementation to contact the VPSX server. The file lrsipp.jar
needs to be requested from LRS (the customer needs to be asked for their contact person at LRS).
How VPSX sends print jobs to a device needs to be configured on VPSX and is out of scope of this document.
LRS/VPSX servers which get contacted by the XSC connector can be of these versions:
{ 1.0.093 }. Higher and lower versions may work as well.
LRS/VPSX is supported by SLNX version 3.1 and higher.
LRS licensing is not in scope of this document. The VPSX Server needs to be licensed based on LRS's license
requirements.
The "SET" operations on Emb-Print are not supported for VPSX jobs.
All print job metadata items of SLNX are supported.
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Limitations
Older versions of VPSX do not support SSL encryption and the IPPS protocol.
Printing from VPSX to the device via the IPP (or IPPS) protocol may be slower than e.g. TCP raw printing.
The Device Queue Naming Scheme "Device FQDN" is not supported by VPSX.
Only "Device IP address" and "Device Host name" work and must be used.
With VPSX version V1.R1.0.093 or older, the DST (Daylight Saving Time) setting on the VPSX Server is in some
cases not correctly reflected and may lead to its jobs' timestamps being 1 hour off.
Contact LRS for a fix.
The configuration key "ds.xsc.connection.timeout" is currently ineffective for the connection to VPSX
servers. (Instead, a constant connection timeout of about 21 sec seems to be applied).
This could lead to external job entries from VPSX systems appearing missing in the job list.
This is due to a problem of "lrsipp_1.0.jar" (internal version = 2015.Nov.09 14:15; size: 85913 bytes).
Contact LRS for a fix.
5.2 (LRS/VPSX) Installation prerequisites

As a prerequisite, it is assumed that for each printer device which is to print VPSX jobs, a corresponding Printer
object has already been defined in VPSX.
Note: (VPSX Licensing)

The VPSX API needs to be activated with the Secure Delivery License from LRS.
This is out of scope for this document, just mentioned here for support purposes.
Install the IPP client library (lrsipp.jar) on Streamline NX
The library file "lrsipp.jar" needs to be installed on each DS-Print server.
Note:
The file lrsipp.jar is not part of the distribution. Because "lrsipp.jar" uses a license which does not allow Ricoh to
distribute it via the installer package, it needs to be explicitly requested from LRS, for each customer. The
customer needs to be asked for their LRS contact person. Contact LRS and request their latest version of that
file.
Copy the LRS IPP client library file "lrsipp_1.0.jar" into the folder
<SLNX_INSTALL-DIR>\plugins\dm\xsc\com.ricoh.sdced.xsc.lrs\.
where, typically,
<SLNX_INSTALL-DIR> == C:\Program Files\Ricoh\Streamline NX
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Note:
If the name of that file is changed by LRS, the corresponding line
Bundle-ClassPath: .,lrsipp_1.0.jar
in the file "MANIFEST.MF" in the sub-folder ".\META-INF\." needs to be adapted as well.
5.3 (LRS/VPSX) Configuration on SLNX
(Step S7.1)
In (Step S7), the URL must be of the form
http://<VPSX Server Address>:<Port>/<VPSX_PERSONALQ_PRINTER_NAME>
where
<VPSX Server Address> == <IP_ADDRESS> | <HOST_NAME> | <FQDN>
Examples:
http://192.168.254.20:631/Print2Me
Note: "https" is not possible.
The <VPSX_PERSONALQ_PRINTER_NAME>, e.g. "Print2Me", needs to be defined as a Printer object of

CommType "PERSONALQ" on the VPSX system, as described in the next section, at (Step X1).
(Step S7.2)
Each VPSX Printer object defined has two queues associated:

- the "Output queue" and
- the "Retained queue".
To determine from which of these queues the connector should query the job list, one of the following needs to
be specified for the Pull-Print Scope setting in (Step S7), atInput Queue Type":
- "output" (default),
- "retained",
- "both".
(Step S7.3)
In (Step S7), for the Device Queue Naming Scheme setting atOutput Queue Mapping, "FQDN" must not be
selected. Only "IP address" and "Host Name" work for VPSX.
(Step S8.1)
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Working with FQDN scheme user names
If, for some reason, FQDN scheme user names ("user@domain") are in place in the existing SLNX landscape, for
every user name the domain part must be stripped off, before passing the "Get Job List" request to VPSX,
because otherwise VPSX cannot handle it.
For the symptoms refer to section 5.5.2 item (4) below.
This can be achieved by adding the following 3 key/value pairs to the configuration keys (refer to Appendix C).
(Executing these sub-steps requires to be logged in with role "Custom Engineer"; refer to (Steps S2,S3).)
(1) Enable scripting (by default, scripting is not enabled):

ds.xsc.allow.scripting : true
(2) Set the userName property to be mutable (by default, the user name cannot be modified in scripts):
ds.xsc.script.context : userName
(3) Define the following JavaScript to be executed before requesting the job list:
ds.xsc.script.get.vpsx :
var ScriptLogger = Java.type('com.ricoh.sdced.sandbox.api.util.ScriptLogger');
ScriptLogger.info('user name to be trimmed: ' + userName);
var index = userName.indexOf('@');
if (index >= 0){
userName = userName.substring (0, index);
ScriptLogger.info('user name trimmed to: ' + userName);
}
5.4 (LRS/VPSX) Configuration on the XSS

On each VPSX server to be connected to from a SLNX Delegation Server, apply the configuration steps of this
section.
There are 3 steps:

- (Step X1) The VPSX "PullPrintHosts" file
- (Step X2) Create a PersonalQ Printer object in VPSX
- (Step X3) Enable Pull-print in all target device Printer objects
The section "VPSX UI Navigation and Operation Essentials for Printer objects" provides detailed instructions for
(Steps X2 and X3).
5.4.1 (Step X1) The VPSX "PullPrintHosts" file
To allow pull-print requests from external systems, the VPSX Server has a file called "PullPrintHosts", which
needs to specify all external systems which the VPSX server may receive pull-print requests from.
Note that the file name "PullPrintHosts" has no extension.
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On each VPSX system connected to a DS-Print delegation server, the following has to be configured:
Step X1.1
With an editor, using local administrator rights, open the file
"<VPSX-INSTALL-DIR>\LRSROOT\vpsxroot\PullPrintHosts"
where e.g.
<VPSX-INSTALL-DIR> == "C:\."
Step X1.2
Add the address (IP address, host name, or FQDN) of each targeted SLNX DS-Print delegation server by which it
may and shall be contacted.
Step X1.3
Save the file.
It may take a few minutes until this setting has become active.
It is recommended to restart VPSX (the server or the "VPSX Pull Print Service").
5.4.2 (Step X2) Create a PersonalQ Printer object in VPSX
At least one such is necessary on each targeted VPSX server, to serve as a pull-print queue, where print jobs can
be picked up from by XSC.
Follow the steps of the section "VPSX UI Navigation and Operation Essentials for Printer objects" below, to
navigate to the initial "Printer List" screen.
(If on a different screen, return there by clicking the "Close" button in the upper right corner.)
Go to the first tab, "Status".

Expand the menu button "Admin", and select "Add".
This opens the "Printer Configuration" screen.
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On the "Basics" tab, specify

- the Printer Name = e.g. "Print2Me", and
- CommType = "PERSONALQ".
The other parameters are irrelevant.
Carefully document this Printer Name, as this is needed as <VPSX_PERSONALQ_PRINTER_NAME> in the URL in
(Step S7) of the configuration on the SLNX DS-Print server.
Click the "Update" button in the top left corner, to save this Printer object.
This will now be the queue to hold every incoming pull-print job.
5.4.3 (Step X3) Enable Pull-print for all target device Printer objects
This step needs to be performed on each VPSX Printer object that corresponds to a physical printer device which
is to receive VPSX jobs via SLNX "follow-me". This ensures that only these devices can support pull-printing from
VPSX.
As a prerequisite, it is assumed that for each printer device which is to print VPSX jobs, a corresponding Printer
object has already been defined in VPSX.
Follow the steps of the section "VPSX UI Navigation and Operation Essentials for Printer objects" below, to
navigate to the "VPSX Dashboard" screen → "Dashboard" tab → "Printers" pane.
For each targeted Printer object:

Select the name from the list and double-click it.
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Expand the menu button "Admin" in the upper right corner, and select "Update".
On the "Printer Configuration" screen, go to the "Basics" tab.
Under "Optional Parameters" → "Device Properties", check the check-box at "PullPrint".
Click the "Update" button in the top left corner, to save the changes.
5.4.4 VPSX UI Navigation and Operation Essentials for Printer objects
Open the VPSX Admin web interface. It is called "<LRS> VPSX Print Server".
To access it, double-click the Desktop icon "VPSX Application Menu".

This opens the "VPSX Applications" screen.
Click the first icon "VPSX".

This opens the screen "VPSX Printer Server Logon".
Login.
This opens the "Printer List" screen.
Viewing a Printer object and its queues
To view an existing Printer, go to the "Printer List" screen, as described above.

On the "Status" tab, select the Printer object from the list, and double-click it.
This opens the "Printer Output Queue" screen.
The two tabs show the two queues associated with the Printer, (tab1) "Output Queue" and (tab2) "Retained
Queue".
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Editing a Printer object
To edit an existing Printer, go to the "Printer List" screen, as described above.

On the "Status" tab, select the Printer object from the list.
Then expand the menu item "Admin" (on the "Status" tab, not the one further up), and select "Update".
This opens the "Printer configuration" screen.
Adding/Creating a new Printer object
To add/create a new Printer, start from the initial "Printer List" screen.
(If on a different screen, return there by clicking the "Close" button in the upper right corner.)
Go to the first tab, "Status".

Expand the menu button "Admin", and select "Add".
This opens the "Printer Configuration" screen.

Go to the "Basics" tab.
Specify all parameters needed.
Click the "Update" button in the top left corner, to save the object.
5.5 (LRS/VPSX) Troubleshooting
5.5.1 Obtaining log files from VPSX
On the VPSX server, check the VPSX log for more information. To obtain it, follow this procedure:
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- Open the VPSX Admin interface, called "VPSX Print Server", and go to "Status".
- In the list of Printer objects, select the one previously defined as PersonalQ (in step X2).
- In its context menu select "Printer Info"→ "Log".
- On the next screen, in the top-right corner, clear the "Filter" field, and click on "GO".
You will see the full log from VPSX.
5.5.2 VPSX-specific issues with operation Get Job List
Phenomenon Expected jobs are not displayed on the device panel
Details No external jobs are displayed on the device panel.
(4) The DS log shows:

com.ricoh.sdced.xsc.connector.lrs.internal.VPSXException: LRS Library
Exception for user: <email address>, queue: http://<host
address>:515/SECUREPRINT, error code: 2, error message: Connection reset.
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Possible Root (1) (lrsipp.jar)

Causes The VPSX client library file "lrsipp.jar" from LRS (which Ricoh is not allowed to redistribute)
may be missing or faulty or incorrectly installed.
(2) (IPPS/https)
The VPSX connector is erroneously set up to use SSL to query the print queues, by specifying
"https" in the URL at (Step S7). VPSX does not support SSL.
(3) (PullPrintHosts)
The DS-Print server has not been registered as a remote host allowed to query the VPSX pull-
print queues.
(4) (FQDN scheme user names)

SLNX uses FQDN scheme user names; these cannot be processed by VPSX.
Solution (1)
Check whether the following log message can be found in the log file "debug_dm.log" of
SLNX DS-Print: "The VPSX client library is not installed - please contact
LRS support!"
In that case, obtain the latest version of "lrsipp.jar" from LRS.
This library must reside in the folder "<INSTALL-DIR>\Ricoh\Streamline
NX\plugins\dm\xsc\com.ricoh.sdced.xsc.lrs\" .
After replacing the file, restart the service "RICOH SLNX Delegation Server Service".
(2) Use "http" for the protocol in the URL.
(3) Refer to (Step X1) above for instructions regarding the 'PullPrintHosts' file.
Add the address of the DS-Print server.
(4) The domain part must be stripped off the FQDN scheme user name. This can be achieved
by XSC scripting. For the procedure, refer to (Step S8.1) above.
5.5.3 VPSX-specific issues with operation Print Job
Phenomenon External print jobs released from the panel are not printed out.
Details (3.1) The device does not start printing an external print job.
The Data-In LED is not blinking. No print data is received.
(3.2) The VPSX server shows the following error in its log console:
MY_DOCUMENTS SPOOLID xxxxxx DESELECTED BY PRINTER yyyyyy (ERROR/HELD)
DOCUMENT FORMAT(TEXT) NOT SUPPORTED BY DEVICE
(3.1) The device does not start printing an external print job.
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The Data-In LED is not blinking. No print data is received.
Possible (3.1.1) (FQDN)

Root In (Step S7), the Device Queue Naming Scheme atOutput Queue Mapping" may erroneously be
Causes set to "FQDN".
Some customers set up their print queues by using the fully qualified domain name (FQDN) of the
printing device. However, VPSX queue names cannot contain all possible FQDN characters.
Therefore, FQDN is considered not supported with VPSX.
(3.1.2) (PullPrintHosts)
The DS-Print server of this device is not listed in the PullPrintHosts file.
Solution (3.1.1)
In (Step S7), for the Device Queue Naming Scheme setting at"Output Queue Mapping", make sure
that either "IP address" or "Host Name" is selected.
(3.1.2)
Add the DS-Print server address in the PullPrintHosts file.
(3.2) The VPSX server shows the following error in its log console:
MY_DOCUMENTS SPOOLID xxxxxx DESELECTED BY PRINTER yyyyyy (ERROR/HELD) DOCUMENT
FORMAT(TEXT) NOT SUPPORTED BY DEVICE
Possible (3.2) (IPP 'document format' attribute)

Root
Causes The print job has been sent by VPSX to the printer device via IPP(S).
The IPP 'document format' attribute (*) of the job was incorrectly determined by VPSX, or it has
been found unsupported by the printer device.
(*) Refer to RfC 2911, section 3.2.5.1 Get-Printer-Attributes Request.
Solution (3.2)
Configure the affected VPSX Printer to force the printer device, if contacted via the IPP protocol,
to automatically detect the 'document format' attribute of the print job received.
For the failing Printer, navigate to the "Printer Configuration" screen, as described above.
Go to the "Advanced" tab.
Under "Printer options", place a check mark at [X] "Force IPP printers to autodetect data type".
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Page 53 of 81
Streamline NX XSC Setup Guide Information specific for SEAL/PLOSSYS
6 Information specific for SEAL/PLOSSYS

Introduction
The vendor is Seal Systems, a.k.a. SEAL Systems.

Website: www.sealsystems.de
Under their concept "Secure + Pull Printing", a.k.a "Secure & Pickup Printing",
their main OMS product/system is called PLOSSYS , a.k.a. "PLOSSYS netdome".
Each PLOSSYS server may also be referred to as an "Output Server".
The queues of PLOSSYS are called "Queues" or "Devices" (if associated with a physical printer).
The pull-print queues are called "Pickup Queues".
If there are multiple PLOSSYS servers at the customer, there may be a central "Management Server" (formerly
a.k.a. "Managed Server") established, with a "Central Pickup Service", which can control all of these PLOSSYS
servers, whence it suffices for XSC to solely contact that single Management Server as a proxy.
The Admin interface for PLOSSYS servers or for the Management Server, is called "OCON" (Operator Console).
For information not related to SEAL/PLOSSYS, refer to the corresponding general chapters above.
6.1 (SEAL/PLOSSYS) Specification and Limitations

SEAL/PLOSSYS licensing is not in scope of this document.
Specification
XSC uses the standard IPP or IPPS protocol to contact the PLOSSYS server or the Management Server.
How a PLOSSYS server sends print jobs to a device needs to be configured on PLOSSYS and is out of scope of this
document.
PLOSSYS servers which get contacted by the XSC connector can be of these versions:
{ 4.5.2 }. Higher and lower versions may work as well.
A Management Server which gets contacted by the XSC connector can be of these versions:
{ v1.5.2 (OCON) }. Higher versions may work as well.
SEAL/PLOSSYS is supported by SLNX version 3.1 and higher.
Limitations
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The "SET" operations on Emb-Print are not supported for SEAL/PLOSSYS jobs.
A mix of settings "Device Host name", "Device IP address", and "Device FQDN" for the Device Queue Naming
Scheme is not supported. I.e. all entries in (Step S7) at"Output Queue Mapping" need to have the same setting.
Not all print job metadata of SLNX are supported.

Not correctly supported are:
- duplex mode (no simplex/duplex information is shown => empty string)
Correctly supported are:
- number of pages (e.g. for PDF)
- number of copies
- color mode
6.2 (SEAL/PLOSSYS) Installation prerequisites

None specific.
6.3 (SEAL/PLOSSYS) Configuration on SLNX

Note: For SEAL/PLOSSYS, in (Step S7), the Pull-print Scope setting at "Input Queue Type" has no effect.
Add SEAL server addresses to the DS-Print configuration
In (Step S7) at "URL", use the following URL syntax.
For protocol IPP use http and port 631, for IPPS use https and port 443.
For the Pickup Queue on a PLOSSYS server:
http[s]://<PLOSSYS Server Address>:<Port>/printers/<Pickup Queue Name(s)>
Where
<Pickup Queue Name(s)> == <Pickup Queue Name> [ # <Pickup Queue Name> ]*
can be a single queue name or a #-separated list of multiple queue names defined on that PLOSSYS server.
Refer to (Step X1) in the next section for where to define or get the <Pickup Queue Name>.
For the Management Server:
http[s]://<Management Server Address>:<Port>/jobs/sps
Examples:
http://191.100.20.108:631/printers/MyPickupQueue1#MyPickupQueue2#MyPickupQueue3
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https://191.100.20.107:443/printers/MyPickupQueue
http://191.100.20.120:631/jobs/sps
https://191.100.20.120:443/jobs/sps
Note:
If your PLOSSYS system is running with a central Management Server, then ONLY specify the single URL for that
Management Server, as it "knows" the print jobs of all its PLOSSYS Servers and will manage the delegation of
the print operations internally.
Hence, only add multiple PLOSSYS URL’s if they run independently, without a Management Server.
Seal Systems' engineers will know how the PLOSSYS environment has been configured at a given customer, and
can advise which URL(s) should be used.
If the PLOSSYS server uses https, confirm the configuration (self-signed or using the customer's CA-signed
certificates).
• If using a self-signed certificate, this certificate must be imported into the DS-Print Keystore.
• If using a CA-signed certificate, the CA root certificate (and any intermediate certificates) must be imported
into the DS-Print Keystore.
6.4 (SEAL/PLOSSYS) Configuration on the XSS

On the Management Server (if exists) and/or on each PLOSSYS server to be connected to from a SLNX Delegation
Server, apply the configuration steps of this section, according to the following table.
Use central Configuration Configuration

Management Server ? on Management Server on each PLOSSYS Server
- yes => (Steps XM1, XM2) (Steps XP1, XP3)
- no => n/a (Steps XP1, XP2)
Most steps are performed from OCON.
The following procedures are a set of basic configuration instructions for PLOSSYS.
They are intended to guide the PLOSSYS engineer to correctly configure PLOSSYS to work with Streamline NX.
6.4.1 (Steps XMi) Configuring the Management Server
If a Management Server has been established at the customer, and if it is to serve as the sole contact for SLNX
DS-Print, apply the following two steps XM1, XM2.
In addition, apply (Steps XP1, XP3) on each PLOSSYS server.
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(Step XM1) Activate IPP
In order for DS-Print to be able to contact the Management Server via IPP, this protocol needs to be enabled.
For the procedure, refer to documentation by SEAL.
(Step XM2) Activate the "Central Pickup Service"
In order for the Management Server to act as a central hub for Get Job List requests from SLNX and to relay
them to the PLOSSYS Output Servers, this service needs to be activated.
6.4.2 (Steps XPi) Configuring each PLOSSYS server
(Step XP1) Create a "PickUp" queue on PLOSSYS
This step is necessary in any case, regardless of a central Management Server being in place or not.
Create a new Device object as the pull-print queue for incoming print jobs that are to be picked up via "follow-
me" printing.
Step XP1a
Open the Admin interface for PLOSSYS, called "OCON" (Operator Console).
Step XP1b
In the main menu, go to "View" -> "Device Window".

This opens the "Device Window" screen.
In the tree, select the node "Devices", then in its context menu, select "New Device...".
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This opens the "Select Template" screen.
Step XP1c
Under the "ricoh" folder, select the following template: "ricoh.pcl_5.hppcl_vr_pcl".
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Note: This step needs to be repeated analogously for any PDL and driver other than PCL5, that are targeted to
be used to send jobs to Ricoh devices.
Note: (PLOSSYS Templates)

These templates reside as files *.pcfg in the folder
"%PLSROOT%\server\plotserv\templates\plotter",
where typically,
%PLSROOT% == "C:\SEAL\applications"
They allow to dynamically inject commands into the print job data, e.g. into the PJL header as required for
authentication, like:
"@PJL SET AUTHENTICATIONUSERNAME = \"${PLS_USERNAME}\"\n"
(For the full set of PJL commands required, refer to (Step S1) above.)
For the exact syntax, refer to corresponding documentation from SEAL.
Press "OK".
This opens the "Install Device" screen.
Step XP1d
Specify a Name, e.g. "Print2Me". The other settings need not be changed/specified.
Press "OK" to save the new entry.
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Step XP1e
Next, edit the newly created Device object to enable pull-printing from it.
Select the Device object, then from its context menu select "Edit...".
This opens the "Edit Device" screen.
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Click "Add Parameter".
This opens the "Add new parameter" screen.
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From the list, select "Pickup Queue", then click "OK".
This adds the parameter "Pickup Queue" to the "Overall" tab of the "Edit Device" screen.
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Step XP1g
Place a check-mark at "Pickup Queue", to make this Device a Pickup Queue.
This completes the configuration of (step XP1).
(Step XP2) Activate IPP on PLOSSYS
This step is necessary, if no central Management Server is in place.
In order for DS-Print to be able to contact the PLOSSYS Server via IPP, this protocol needs to be enabled on
PLOSSYS.
(Step XP3) Enable Job Replication to Management Server
This step is necessary, if a central Management Server is in place and is to act as a central hub for Get Job List
requests from SLNX.
The synchronization of print jobs from the PLOSSYS servers to the Management Server needs to be enabled and
configured, on the Management Server.
6.5 (SEAL/PLOSSYS) Troubleshooting

Logs may be obtained from the Management Server and from each PLOSSYS server.
Logs may be retrieved via OCON, and/or they may exist as files.
6.5.1 Obtaining log files from a PLOSSYS server
Logs with different scope of entries exist and can be retrieved, namely related to
- a specific Device object,
- a specific print job,
- the entire PLOSSYS system,
- the IPP communication, and others.
Log files normally reside under the folder "%PLSDATA%", where typically
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%PLSDATA% == "C:\SEAL\applications\data"
Collecting logs related to a specific Device object
In the OCON main menu, go to "View" -> "Device Window".

This opens the "Device Window" screen.
In the tree under the node "Devices", select the name of the device, then in its context menu, select "Show Log
File".
A "Log Window" will open where you can see errors and other log messages of this Device object.
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Download the logs from all relevant Device objects for further investigation.
Analogous to this procedure, this can be done for other objects.
Collecting logs related to a specific Print job
In the OCON main menu, go to "View" -> "Job Window".

This opens a "Job Window" screen.
In the tree under the node "Jobs", select the job object, then in its context menu, select "Show Log File".
Job logs can also be found as files, in "%PLSDATA%\plotserv\associated", as long as the jobs have not been
deleted from the system.
Collecting logs related to the PLOSSYS system or a sub-system
For each component/station and queue, a log file exists in the directory "%PLSDATA%\log".
System-wide log data can be search for within this folder, using "grep".
To get the log of a certain sub-system of PLOSSYS:

In the OCON main menu, go to "View" -> "System Window".
This opens a "System Window" screen.
In the tree under the node "Stations", select the sub-system, then in its context menu, select "Show Log File".
Collecting logs related to the IPP communication
Log messages related to the IPP communication between the different servers are only stored in the database,
not in files.
There are 2 methods to view them:
(1) From OCON, via Station object “Conversion Service”.
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(2) Via the web ui which is used to configure the IPP services.
Open
- "http://<server address>:8080/ipp", or
- "https://<server address>:8443/ipp".
Login. Go to "Log" → "Show".
6.5.2 Obtaining log files from the Management Server
Note: OCON on the Management Server does not show its own local log data, but only that of the PLOSSYS
Output Servers it connects to.
Therefore, logs of the Management Server can only be viewed
- (1) as files, within the folder "%PLSDATA%\log", or
- (2) via the web ui:

Open
- "http://<server address>:8080/ipp", or
- "https://<server address>:8443/ipp".
Login. Go to "Log" → "Show".
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Streamline NX XSC Setup Guide Information specific for RICOH/IPM
7 Information specific for RICOH/IPM

Introduction
The vendor is Ricoh Company Ltd, or Ricoh Production Print (RPP).

Website: www.ricoh.com, or rpp.ricoh-usa.com
The product is called "InfoPrint Manager" ("IPM", in short).
For XSC, its "Pull Print Feature" needs to be installed.
An IPM landscape may consist of 1 or more IPM servers.
An IPM server has two different types of queues: "Follow Me queues" and "Pull Print queues".
The term "Follow Me" refers to the concept of a user submitting the jobs in the cloud, without knowing the specific
physical printer where the jobs will eventually be printed.
The term "Pull Print" refers to a user submitting jobs to a specific physical printer. It is very similar to the concept
of locked print, but with the jobs staying in IPM, rather being pushed to the printer.
RPP's "Information Center" has online documentation, i.a. about IPM, also for download, at:
( http://info.rpp.ricoh-usa.com/help/index.jsp )
For information not related to IPM, refer to the corresponding general chapters above.
7.1 (RICOH/IPM) Specification and Limitations

IPM licensing is not in scope of this document.
Specification
XSC uses XML over HTTP(s) to contact the IPM server.
How IPM sends print jobs to a device is configured on IPM and is out of scope of this document.
IPM servers which get contacted by the XSC connector can be of these versions:
{ 4.7 }. Higher and lower versions may work as well.
IPM is supported by SLNX version 3.1 and higher.
The "SET" operations on Emb-Print are not supported for IPM jobs.
Not all print job metadata items of SLNX are supported.

Supported are: { job name, user name, date & time }.
Not supported are: { # copies, # pages, duplex mode, color mode }.
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Limitations
Not all print job metadata of SLNX are supported.
Not supported are:

- duplex mode (always shown as empty) (IPM has no duplex information)
- color mode (on MFP always shown as Color) (IPM has no color information)
Correctly supported are:

- number of copies
Not fully supported are:

- number of pages (empty for e.g. TXT, JPG; shown as 0
(For multi-page document types, e.g. PDF, the correct number is shown.)
7.2 (RICOH/IPM) Installation prerequisites

As a prerequisite, the "Pull Print Feature" must be installed on the IPM server.
Furthermore, for each printer device targeted by IPM, the configuration steps of the section "Configuration on
the XSS" below are assumed to be applied.
7.3 (RICOH/IPM) Configuration on SLNX

Step S7:
For the URL in (Step S7), register the target IPM servers as follows:
http[s]://<IPM server ADDRESS>:<PORT>/ipmnx
E.g. "http://10.144.41.38:14080/ipmnx".
With this URL, all its Follow Me queues will be queried, and only these.
If in addition its Pull Print queues shall be queried, the suffix ":all" needs to be appended to the above URL.
http[s]://<IPM server ADDRESS>:<PORT>/ipmnx:all
E.g. "http://10.144.41.38:14080/ipmnx:all".
Note:
For IPM, in (Step S7), the Pull-print Scope setting at "Input Queue Type" has no effect.
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7.4 (RICOH/IPM) Configuration on the XSS

For each targeted printer device, the following configuration steps need to be applied.
- (Step X1) Add a new Printer Port, on the IPM Management Console, and
- (Step X2) Create a PSF Printer, on the IPM Administration Server.
There is no need to define a dedicated pull-print queue to be queried by SLNX, because there implicitly exists
one predefined in the system.
7.4.1 Configuration on the IPM Management Console
To start the "IPM Management Console":

- From Windows, double-click the icon "Management Console".
(Step X1) Add a new Printer Port
This step can be assumed to have already been applied, as a prerequisite, for each targeted printer device,
independent of SLNX and XSC.
Navigate to "Edit" → "New" → "Windows Port".
This opens the "Create Windows Port" screen.
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As "Port monitor", select "InfoPrint TCP/IP Network Port".
At "Printer's network address" specify the host address (IP address, or host name, or FQDN) of the printer device,
say "DEVICE-ADDR".
At "Port name" specify any convenient name, for example the same as "DEVICE-ADDR".
7.4.2 Configuration on the "IPM Administration Servers"

To start the "IPM Administration Servers" application:
- From Windows, double-click the icon "Administration InfoPrint".
(Step X2) Create a PSF Printer as Actual destination and as Pull-print printer
The first part of this step can be assumed to have already been applied, as a prerequisite, for each targeted
printer device, independent of SLNX and XSC.
To additionally set the pull-print flag:
Navigate to "Printer" → "Create" → "PSF" → "Other...".
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This opens the "Create PSF Other Printer" screen.
At "Name", specify a unique name to identify the printer device.
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At "Server", ensure that the correct IPM Server is selected.

At "Model", select "Set by SNMP printer".
At "SNMP TCP/IP address", specify the address of the printer device.
At "Device or Windows port name", specify the port name defined in (Step X1).
At "Printer command", leave the field empty.
At "Data stream", select a device compatible PDL, e.g. "PCL6".
Click "Next>".
As the logical destination for this printer to receive its print jobs from, select "pp-ld"; this is the IPM system
predefined logical destination for pull-printing.
Click "Next>".
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Click the "Change properties" button.
This opens the "PSF Other Printer Properties" screen for this printer.
In the "Field to find" filter field search for "Pull Print Printer".
At "Pull Print Printer" (on the "Configuration" tab) select "Yes".
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Click "Save" to close this dialog, then click "Next>" to proceed with the wizard.
Select "Yes" and click "Finish" to enable the actual destination.
7.5 (RICOH/IPM) Troubleshooting

The IPM system creates a multitude of logs.
By default, enhanced logging is disabled.
The "pdcapture" tool allows to take a snapshot of the entire system. It can be run from any of IPM's management
interfaces (SMIT on AIX, Management Interface on Linux, and Management Console on Windows).
Therefore, due to its complexity, if the analysis requires any information or log files from or action on the IPM
system, normally, the IPM support team will provide clear instructions whether and how
- to enable enhanced logging,
- to obtain a snapshot of the system,
- to obtain further log files.
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Streamline NX XSC Setup Guide Appendix
8 Appendix
There are 3 appendixes:
- Appendix C: Configuration keys on SLNX DS-Print
- Appendix D: Device model specific information
- Appendix G: Glossary
8.1 Appendix C: Configuration keys on SLNX DS-Print

The following configuration keys exist on DS-Print to configure connector-independent XSC behaviour.
Note:
- All keys are optional, except where marked otherwise.
- For all keys the type is "Text".
- The "Default" column specifies the value that is effective, if the key is not specified, or with an invalid value.
For how to set these configuration keys, refer to configuration (Step S5b).
Key Description Default Values

ds.print.xsc.activate [mandatory] To activate XSC, specify this key. 0 0,1
Set the value to "0" or "1".
Any value different from "1" maps to "0".
The value determines the operation mode of XSC:
- "0" = Internal jobs only
- "1" = Mixed mode (SLNX internal + XSS external jobs)
ds.xsc.connection.time Connection timeout, in seconds, for the connection ( DS- 30 [sec] 1..maxint
out Print server / XSC ) ←→ ( XSS server ). (integer)
I.e. the connection attempt will be considered failed if no
reply packet has been received within this timeout.
ds.xsc.socket.timeout Socket read timeout, in seconds, for the connection ( DS- 30 [sec] 1..maxint
Print server / XSC ) ←→ ( XSS server ). (integer)
I.e. it will be closed, if no reply packet has been received
within this timeout.
ds.xsc.max.threads The maximum number of threads to be used per each 10 1..maxint
XSC-incoming Get Job List request. ! If the value is < 1, the (integer)
default value is used.
Change this setting only if you have performance issues
and you know they result from too many requests at the
same time.
Note that 1 thread is consumed by each XSC-outgoing
request (XSS server) x (alias user name).
ds.xsc.ignore.connecto If true, and by default, XSC ignores connector faults. This true boolean
r.faults means, if a connector configuration specifies several XSS
server addresses, and one or more of these fail to respond
to the Get Job List request, the request is considered not
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failed. Even if no response is received at all, just an empty

list is returned tacitly.
If false, the request is considered failed if at least one of

the XSS servers fails to respond.
In that case, XSC throws an exception. But currently, this
is ignored by DS-Print.
(Note: One can register a fault listener which is informed
about any kind of faults that happen during processing.)
Consequentially, in either case some jobs may be found

missing.
ds.xsc.protect.privacy Indicates whether document names appearing in log files false boolean
must be masked with e.g. "***".
ds.xsc.allow.scripting If true, allows JavaScripts to run prior to print operations. false boolean
ds.xsc.allowed.java.cl A whitespace-separated list of names of Java classes or <empty list of

asses packages that can be used in scripts that can run prior to > class
print operations. (*= may include wildcard characters) names*
ds.xsc.max.script.exec The maximum execution time, in seconds, that a script is 2 [sec] 1..maxint
ution.time given to finish execution. If the script does not return (integer)
within the given time, it will be stopped.
(This is a mechanism to prevent undetected infinite loops
of a script looping forever.)
ds.xsc.max.script.stop The maximum number of script stops before a script gets 2 1..maxint
s blacklisted. (integer)
(The blacklisting prevents a faulty script from further
execution within the current session (determined by
starting and ending the "RICOH SLNX Delegation Server
Service").)
ds.xsc.max.cache.ttl The maximum time, in seconds, that print job metadata is 1800 1..maxint
cached before it gets evicted. [sec] (integer)
ds.xsc.script.get.all The text of the script that shall (if scripting is enabled) run <empty <javascri
prior to the Get Job List operation for all connectors. This > pt code>
may get superseded by individual scripts per connector.
ds.xsc.script.release. The text of the script that shall (if scripting is enabled) run <empty <javascri
all prior to the Release Job operation for all connectors. This > pt code>
ds.xsc.script.delete.a The text of the script that shall (if scripting is enabled) run <empty <javascri
ll prior to the Delete Job operation for all connectors. This > pt code>
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ds.xsc.script.context Lists all context variables, separated by whitespace, that <empty list of
can be used in a script. > variable
I.e. if a variable is not specified here, its write usage in a names
script will fail, for security purposes. (Read usage is always
possible.)
Not all context variables are available for all scripts; refer
to the section "Scripting".
For connector-specific configuration keys, refer to the section "Scripting" above.
Note: (Editing a configuration key)

To change the value of an existing configuration key, go to "System" → "Server Settings" → "Advanced System
Settings Editor".
Refer to (Steps S4, S5c).
Hint: To quickly see only the XSC related entries, click on the [Filters] icon at the right, then specify "xsc" above
the "Key" column.
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8.2 Appendix D: Device model specific information

The table below specifies which device models do or do not support "Device Direct printing" and/or
"Anonymous printing".
The term "XSC printing" refers to the ability of a printer device to
- list external jobs on its operation panel display, and to
- correctly print out jobs received directly from an XSS server.
- LP's do not support XSC printing

- MFP's 13S(*R) and older do not support XSC printing (also no anonymous direct printing)
- MFP's 13A(*R) and newer do support XSC printing (also anonymous direct printing),
except:
- non-GWNX(*R) controller devices
- Mimir- C2.1(*R)
Note: Any non-GWNX(*R) controller devices (e.g. sGW) are out of scope for SLNX Embedded components and
hence cannot support XSC printing.
Note: (*R) For details, please contact your Ricoh representative.
Page 78 of 81
8.3 Appendix G: Glossary

The table below defines the abbreviations used in this document.
For the definition of the core terminology used refer to the chapter "Introduction".
Acronym Description
AD Active Directory
API Application Programming Interface
DS-Print The server component of SLNX Secure Print
Emb-Print The device embedded component of SLNX Secure Print
ERP Enterprise Resource Planning; supported by systems such as SAP R/3
FQDN Fully qualified domain name
GW, GWNX Ricoh printer controller type
HTTP Hyper-Text Transfer Protocol
HTTP(S) Hyper-Text Transfer Protocol (Secure)
IP Internet Protocol
IPM InfoPrint Manager; XSS product by Ricoh
IPP Internet Printing Protocol
LDAP Lightweight Directory Access Protocol (see AD)
LP Laser Printer
LRS Levi, Ray, & Shoup, Inc.; vendor of VPSX
MFD Multi-Functional Device
MFP Multi-Functional Printer
OMS Output Management System (e.g. LRS VPSX, Seal Systems PLOSSYS netDome, InfoPrint
Manager, ...)
OS Operating System (e.g. Windows)
PC Personal Computer
PLOSSYS XSS product by Seal Systems; a.k.a. PLOSSYS netdome
RCL RICOH Company Limited
SAP vendor of ERP product SAP R/3
SEAL Seal Systems; vendor of PLOSSYS
sGW Ricoh printer controller type
SLNX Streamline NX
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SOP Smart Operation Panel, on Ricoh device, successor of Standard Operation Panel (WVGA)
TCP/IP Transmission Control Protocol / Internet Protocol
uWVGA "under WVGA"; smaller device panel display size (4.3 inch)
VPSX XSS product by LRS
WVGA Wide VGA; standard size of device panel display; a.k.a. "Standard Operation Panel"
XSC "eXternal Spool System Connectors"; part of SLNX DS-Print which has connectors that can
connect to an XSS
XSS "eXternal Spool System"; e.g. an OMS ;
The system may be distributed across multiple XSS servers.
Page 80 of 81
Streamline NX XSC Setup Guide Notes
9 Notes
Page 81 of 81
Important Information about Device Configuration

Copyrights/Trademarks/Patents
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corp. in the United
States and/or other countries.
Some illustrations or explanations in this document may differ from your product due to improvement or
change in the product. Contents of this document are subject to change without notice.
Revision History
1
TABLE OF CONTENTS
Copyrights/Trademarks/Patents...................................................................................................................... 1
Introduction......................................................................................................................................................... 4
Important Notes..............................................................................................................................................4
1. Preparations
Enabling SLNX Management Extension........................................................................................................... 5
2. General
Extended Functions List of General Category.................................................................................................. 7
Panel Key Sound.................................................................................................................................................8
Home Key Customize Setting............................................................................................................................ 9
Home Key Customize Setting: SDK Apps Product ID....................................................................................10
Other Timers..................................................................................................................................................... 11
3. Authentication
Extended Functions List of Authentication Category......................................................................................13
User Authentication Settings............................................................................................................................14
Disable Authentication: Copy......................................................................................................................... 16
Disable Authentication: DS..............................................................................................................................17
Disable Authentication: Fax.............................................................................................................................18
Disable Authentication: Printer........................................................................................................................ 20
Disable Authentication: Scanner.....................................................................................................................21
User Home Screen: Display Login Dialog on User Home Screen............................................................... 23
DS Access Control............................................................................................................................................25
Default Document ACL.....................................................................................................................................28
Enable External Authentication....................................................................................................................... 30
Selective Color Authentication........................................................................................................................ 33
SDK Authentication Settings............................................................................................................................ 34
User Limitation Detail Options.........................................................................................................................35
4. Service and Consumables
Extended Functions List of Service and Consumables Category..................................................................37
Display Toner Remaining.................................................................................................................................38
5. Security
Extended Functions List of Security Category................................................................................................ 39
Personal Information Protect............................................................................................................................40
2
6. Interfaces
Extended Functions List of Interfaces Category............................................................................................. 41
USB Interface....................................................................................................................................................42
Wireless Infrastructure Mode.......................................................................................................................... 43
7. Device Functions
Extended Functions List of Device Functions Category..................................................................................45
Enable Document Server................................................................................................................................. 46
Store Non-DS Jobs to HD................................................................................................................................47
Application Switch Method.............................................................................................................................48
3
Introduction
With the RICOH Streamline NX, extended functions can be set remotely by using SLNX Management
Extension. These extended functions, which are described in this document, are special functions that
have not been released to users in the past. Caution must be taken when using these special functions as
there are restrictions on the setting methods, the behavior of the device(s) which will be affected by these
settings, etc. This document includes important information such as the setting methods and restrictions.
Be sure to read this document before configuring these functions.
Important Notes
• Each function is executed using SLNX Management Extension (Java applet). Therefore, these
functions can only be used on Ricoh devices released in autumn 2007 or later, which are
equipped with Java virtual machines (devices equipped with Device SDK Type-J*). For details,
please check your local Ricoh website for a list of supported devices or contact the Ricoh Group.
*Architecture for running Java applications on the Java virtual machine installed in the device.
“SDK” stands for “Software Development Kit”.

• Currently, these functions cannot be used on devices with a 4-line or 2-line LCD panel.
• When these functions are used, the Java applet is sent from RICOH Streamline NX to each
individual device and installation to the device starts automatically. If you wish to uninstall the Java
applet from the device, you must create an uninstall template using RICOH Streamline NX and then
execute the uninstall template. Refer to the RICOH Streamline NX Administration Guide for
information on how to create an uninstall template.
• Settings required for SLNX Management Extension are indicated by a dagger mark (†). (Refer to
the screenshots in this document.)
4
1. Preparations
Enabling SLNX Management Extension

• At the time of RICOH Streamline NX installation, enable the Enable SLNX Management Extension
checkbox. By enabling this checkbox, SLNX Management Extension will simultaneously be
installed with RICOH Streamline NX and remote configuration of the extended functions will
become possible.
This setting can also be changed after RICOH Streamline NX installation. From the Navigation Tree
for RICOH Streamline NX, select System Server Settings System Information and Settings,
and enable the Enable SLNX Management Extension for Configuration Templates checkbox in
Server Settings. Refer to the RICOH Streamline NX Administration Guide for details.
• A “Standard Device Preferences” template for configuring each function must be created using
RICOH Streamline NX. Refer to the RICOH Streamline NX Administration Guide for information on
how to create a “Standard Device Preferences” template.
5
1. Preparations
6
2. General
This section includes information on the extended functions available for the General category.
Extended Functions List of General Category

Category Subcategory Extended Function Page
General Information Front Panel Panel Key Sound page 8
Home Key Customization Home Key page 9

Customize Setting
Home Key page 10

Customize Setting:
SDK Apps Product
ID
Timers Other Timers page 11
7
2. General
Panel Key Sound

You can select whether to turn the key sound on or off for when the soft keys on the panel of the device
are pressed.
DSW950
Configuring the Setting
1. Enable the Panel Key Sound checkbox.

2. Select a setting.
Setting Description
On [simple] A sound is emitted when a soft key is pressed. The volume is set
automatically.
Off No sound is emitted when a soft key is pressed.
Lowest When a soft key is pressed, a sound is emitted at the lowest volume level.
Low When a soft key is pressed, a sound is emitted at low volume level.
Medium When a soft key is pressed, a sound is emitted at medium volume level.
High When a soft key is pressed, a sound is emitted at high volume level.
Related Functions
None
Restrictions
• The settings available for this function differ depending on the device used. For details, contact
the Ricoh Group.
8
Home Key Customize Setting
Home Key Customize Setting

You can configure devices to launch an SDK application (Device SDK Type-J Application) when the
device’s Home key is pressed.
DSW951
1. Enable the Home Key Customize Setting checkbox.

Setting Description
Disable No application will launch.
SDK The SDK application specified in Home Key Customize Setting: SDK Apps
Product ID will launch.
Related Functions
• page 10 "Home Key Customize Setting: SDK Apps Product ID"
Restrictions
• The Disable and SDK settings are only available for devices released in autumn 2011 or
later. For details, please check your local Ricoh website for a list of supported devices or
contact the Ricoh Group.
9
2. General
Home Key Customize Setting: SDK Apps

Product ID
You can specify the SDK application (Device SDK Type-J Application) that is launched when the
device’s Home key is pressed.
DSW952
1. Select SDK of Home Key Customize Setting.

2. Enable the Home Key Customize Setting: SDK Apps Product ID checkbox.
3. In the field, enter the product ID of the SDK application.
Related Functions
• page 9 "Home Key Customize Setting"
Restrictions
• This function is only available for devices released in autumn 2011 or later. For details,
please check your local Ricoh website for a list of supported devices or contact the Ricoh
Group.
• Device SDK Type-C Applications will not launch even if the product ID is entered.
10
Other Timers
Other Timers
To enable the setting, select the check box for the desired item.
DSW953
Item Setting Default Value
System 10-999 (sec) 60 (sec)
System Auto Timer enable On/Off On
Copier/DS Auto Reset Timer 10-999 (sec) 60 (sec)
Copier/DS Auto Reset enable On/Off On
Fax Auto Reset Timer 30-999 (sec) 30 (sec)
Printer Auto Reset Timer 10-999 (sec) 60 (sec)
Printer Auto Reset Timer enable On/Off On
Print application priority reset timer 3-30 (sec) 3 (sec)
Scanner Auto Reset Timer 10-999 (sec) 60 (sec)
Scanner Auto Reset Setting On/Off On
Auto Logout timer 60-999 (sec) 180 (sec)
11
2. General
12
3. Authentication
This section includes information on the extended functions available for the Authentication category.
Extended Functions List of Authentication

Category
Authentication Authentication Type User Authentication Settings page 14
Enable External Authentication page 30
Access Copier Disable authentication: Copy page 16

Control
Document Disable authentication: DS page 17
Server
DS access control page 25
Default Document ACL page 28
Fax Disable authentication: Fax page 18
Printer Disable authentication: Printer page 20
Scanner Disable authentication: page 21

Scanner
Home Screen User Home Screen: Display page 23

Login Dialog on User Home
Screen
Color Settings Selective Color Authentication page 33
SDK SDK Authentication Settings page 34

Authentication
Settings
User Limitation User Limitation Detail Options page 35

Detail Options
13
3. Authentication
User Authentication Settings

You can select whether to perform user authentication as well as the authentication method to use.
The authentication setting made here is applied to each of the following applications: Copier, Document
Server, Fax, Printer, and Scanner. By using functions such as Disable authentication: Copy,
authentication can be enabled or disabled separately for each individual application.
DSW954
1. Enable the User Authentication Settings checkbox.

Setting Description
Off User authentication is not performed.
User Code User code authentication is performed.

Authentication
Basic Basic authentication is performed.

Authentication
Windows Windows authentication is performed.

Authentication
LDAP LDAP authentication is performed.

Authentication
Integration Server Integration server authentication is performed.

Authentication
Related Functions
• page 16 "Disable Authentication: Copy"
14
User Authentication Settings
• page 17 "Disable Authentication: DS"

• page 18 "Disable Authentication: Fax"
• page 20 "Disable Authentication: Printer"
• page 21 "Disable Authentication: Scanner"
Restrictions
None
15
3. Authentication
Disable Authentication: Copy

You can select whether authentication is performed for the Copier application.
This function is available when User Authentication Settings is not set to Off.
DSW955
1. Enable the Restrict copier usage checkbox.

2. Enable the Disable authentication: Copy checkbox.
Setting Description
Enable User authentication is performed.
Disable User authentication is not performed.
Related Functions
• page 14 "User Authentication Settings"
Restrictions
None
16
Disable Authentication: DS
Disable Authentication: DS
You can select whether authentication is performed for the Document Server application.
DSW956
1. Enable the Restrict document server usage checkbox.

2. Enable the Disable authentication: DS checkbox.
Setting Description
Related Functions
Restrictions
None
17
3. Authentication
Disable Authentication: Fax

You can select whether authentication is performed for the Fax application.
DSW957
1. Enable the Restrict fax usage checkbox.

2. Enable the Disable authentication: Fax checkbox.
Setting Description
Related Functions
Restrictions
• When Disable is set, the “Prg. Dest.” button shown on the LCD panel of the MFP will not
function.
18
Disable Authentication: Fax
19
3. Authentication
Disable Authentication: Printer

You can select whether authentication is performed for the Printer application.
DSW958
1. Enable the Restrict printer usage checkbox.

2. Enable the Disable authentication: Printer checkbox.
Setting Description
Related Functions
Restrictions
None
20
Disable Authentication: Scanner
Disable Authentication: Scanner

You can select whether authentication is performed for the Scanner application.
DSW959
1. Enable the Restrict scanner usage checkbox.

2. Enable the Disable authentication: Scanner checkbox.
Setting Description
Related Functions
Restrictions
• When Disable is set, the “Prg. Dest.” button shown on the LCD panel of the MFP will not
function.
21
3. Authentication
22
User Home Screen: Display Login Dialog on User Home Screen
User Home Screen: Display Login Dialog on

User Home Screen
You can select whether to display the Authentication screen on the device’s Home screen.
DSW960
1. Enable the User Home Screen: Display Login Dialog on User Home Screen checkbox.
Setting Description
Enable The Authentication screen is displayed on the Home screen.
Disable The Authentication screen is not displayed on the Home screen.
Set this function to Disable if authentication is disabled for any one of the Copier, Document Server,
Fax, Printer, or Scanner applications. If it is set to Enable, since the Authentication screen will be
displayed when the Home screen is shown even if authentication is not performed for the
application, you will not be able to view the application screen without performing authentication.
Related Functions
• page 17 "Disable Authentication: DS"
• page 18 "Disable Authentication: Fax"
• page 20 "Disable Authentication: Printer"
• page 21 "Disable Authentication: Scanner"
23
3. Authentication
Restrictions
• This function is only available for devices released in autumn 2011 or later (devices with
Home screen display). For details, please check your local Ricoh website for a list of
supported devices or contact the Ricoh Group.
24
DS Access Control
DS Access Control
You can control who can access the Document Server on the Web Image Monitor (WIM). The
Document Server functions can also be controlled.
DSW961

2. Enable the DS access control checkbox.
3. Enable the checkbox for the setting you want to apply.
Setting Description
Deny all WIM The administrator and all users are not permitted to access the Document
access Server on WIM. (The “Document Server” menu and the various logs for
“Document Server” on the “Job” screen will not be displayed.)
Deny user WIM All users except the administrator are not permitted to access the
access but allow Document Server on WIM. (The “Document Server” menu and the various
admin access logs for “Document Server” on the “Job” screen will not be displayed.)
Hide print icon and The “Print” button is not displayed in the Document Server document list
print job history screen for the administrator and all users. Also, “Print Job History” for
“Document Server” is not displayed on the “Job” screen.
Hide fax remote “Fax Remote Send History” for “Document Server” on the “Job” screen is
send history not displayed for the administrator and all users.
When the device’s fax transmission function is disabled or the device is not
equipped with a fax, the “Send” button will not appear in the Document
Server document list.
25
3. Authentication
Setting Description
Hide scanner “Scanner Remote Send History” for “Document Server” on the “Job”
remote send history screen is not displayed for the administrator and all users.
When the device’s scan transmission function is disabled or the device is
not equipped with a scanner, the “Send” button will not appear in the
Document Server document list.
Hide download in The “Download” button is not displayed in the Document Server document
document list and in list screen or the File Details screen for the administrator and all users.
file details
Hide delete icon The “Delete” button is not displayed in the Document Server document list
screen for the administrator and all users.
Disallow guest Unauthenticated users (GUEST) cannot access the Document Server on
access WIM. (The “Document Server” menu and the various logs for “Document
Server” on the “Job” screen will not be displayed.)
Whether the “Document Server” menu and “Print Job History”, “Fax Remote Send History”, and
“Scanner Remote Send History” for “Document Server” on the “Job” screen are displayed,
depends on the combination of the following conditions and the user’s privileges:
• Deny user WIM access but allow admin access settings
• Disallow guest access settings
• Authentication function setting
Authenticated Unauthenticated
Administrator
user user (GUEST)
Deny user WIM Authentication

access but allow function:
admin access: Enabled
Disabled Disallow
guest access: Authentication
Disabled function:
Disabled
26
DS Access Control
Authenticated Unauthenticated
Administrator
user user (GUEST)

Enabled Disallow
Disabled function:
Disabled

Disabled Disallow
Enabled function:
Disabled

Enabled Disallow
Enabled function:
Disabled
: Content displayed
Related Functions
None
Restrictions
• This function will become effective after the device reboots.
27
3. Authentication
Default Document ACL

You can set default user access privileges for a document when it is newly stored to the device’s
Document Server. This function can be used when external authentication such as Windows
authentication, LDAP authentication, and RDH authentication is performed.
However, the user who stored the document is given owner privileges and is not affected by this
function.
DSW962

2. Enable the Default Document ACL checkbox.
Setting Description
Read-only Users are only permitted to view the documents.
Edit Users are permitted to edit the documents. However, they cannot delete
documents.
Edit/Delete Users are permitted to edit and delete documents.
Full control Users are permitted to perform all operations permitted to the document
owner. Users are able to perform all operations including changing the
access privileges of the document.
If Card Authentication Package V2 has been implemented, select Full control.

Related Functions
None
28
Default Document ACL
Restrictions
• This function is not available for devices that are not equipped with a Document Server.
29
3. Authentication
Enable External Authentication

You can configure extended authentication that uses an IC card.
DSW963
1. Enable the Enable External Authentication checkbox.

Setting Description
Off Extended authentication is not used.
On Extended authentication is used.
3. When Enable External Authentication is set to On, enable the checkbox for the
setting you want to apply. For Manual Password Input, select a setting.
Setting Description
Logout When The user remains logged in while the IC card is in contact with the card
Card Removed reader. The user is logged out when the IC card is removed from the
card reader.
Logout When Card Detected cannot be enabled at the same time.
Logout When The user is logged out when the IC card is held against the card
Card Detected reader while the user is logged in. This is a setting for contactless IC
cards.
Logout When Card Removed cannot be enabled at the same time.
30
Enable External Authentication
Setting Description
Exit Energy Saver You can select whether to set the device to recover from Energy Saver
Mode When Mode when the IC card is held against the card reader. This is a
Card Detected setting for contactless IC cards.
Enable Character Enables entering alphabetical characters in addition to numbers for the
For PIN password.
Control Reading The cache for the IC card’s login ID and password is used for login.
Card Use this setting when the authentication process takes time.
Panel Lock For This setting prevents other users from logging in before the logout
Logout Failure process is completed. Use this setting when the logout process takes
time.
Manual Password You can set whether to require the users to enter a password when
Input they hold up their IC card against the card reader.
Mode 0 The Password Entry screen is not displayed.
Mode 1 The Password Entry screen is displayed with the entry field
blank.
Mode 2 The Password Entry screen is displayed with the password

retrieved from the IC card entered in the entry field (the
password will appear as asterisks). The number of asterisks
shown is the maximum number of characters possible for
the password.
Mode 3 The Password Entry screen is only displayed when the

password cannot be retrieved from the IC card. The entry
field will be blank.
If Card Authentication Package V2 has been implemented, it is recommended that the following
settings be used:
• Logout When Card Removed: Enable
• Manual Password Input: Mode 0 or Mode 2
Related Functions
None
Restrictions
• The Manual Password Input, Enable Character For PIN, and Control Reading Card settings
are only available for devices released in spring 2009 or later. And the Panel Lock For Logout
Failure setting is only available for devices released in autumn 2012 and later (with
31
3. Authentication
exceptions). For details, please check your local Ricoh website for a list of supported devices
or contact the Ricoh Group.
32
Selective Color Authentication
Selective Color Authentication

You can select whether authentication is performed for each color mode in the Copier application.
This function is available when User Authentication settings for the Copier application is not set to off.
DSW964
1. Enable the Selective Color Authentication checkbox.

2. Enable the checkbox of the color mode for which you want to perform
authentication.
Setting Description
black&white Authentication is performed when using the Black & White mode.
single color Authentication is performed when using the Single Color mode.
dual color Authentication is performed when using the Two-color mode.
full color Authentication is performed when using the Full Color mode.
automatic color Authentication is performed when using the Auto Color mode.
mode
Related Functions
Restrictions
None
33
3. Authentication
SDK Authentication Settings

You can configure external authentication that uses an SDK application.
DSW965
1. Enable the SDK Authentication Settings checkbox.

2. Enable the checkbox for the setting you want to apply.
Setting Description
Enable SDK Enables the use of a server that performs external authentication using an
Authentication SDK application.
In order to make the settings effective, select LDAP Authentication in User
Authentication Settings.
To use an authentication method other than LDAP authentication, disable
this setting.
Enable Admin The server that performs external authentication using an SDK application
Login is given the same administrative privileges as the Address Book in the
device. Enabling this setting will allow operations that require
administrative privileges to be performed from outside the device.
Related Functions
Restrictions
• None
34
User Limitation Detail Options
User Limitation Detail Options

You can make detailed settings for user restrictions.
DSW966
1. Enable the User Limitation Detail Options checkbox.

2. Enable the checkbox for the setting you want to apply. For Shortening Auto Logout
Timer and Duration to display remaining usage count, select a setting.
Setting Description
Enable Logout A logout confirmation screen is displayed when the Logout button is
Confirmation pressed.
Shortening Auto You can select the interval for retry attempts when auto logout fails.
Logout Timer
60 seconds When the specified number of seconds elapses, auto
logout is attempted again.
10 seconds
20 seconds
30 seconds
Apply ACL to both The user can log in only when authentication with the Address Book in the
Users and Groups device and external authentication using the SDK application are
completed.
When this setting is disabled, login is possible if either authentication with
the Address Book in the device or external authentication using the SDK
application is completed.
Skip Password The Password Entry screen is not displayed at the time of login.
Input
35
3. Authentication
Setting Description
Display Remaining When a limit has been set for a function such as Copy, the number of times
Usage Count the function can be used is displayed.
Duration to display You can select how long the remaining number of times the function can be
remaining usage used is displayed.
count
3 seconds The remaining number of times the function can be used is
displayed for the specified number of seconds.
6 seconds
9 seconds
12 seconds
If Card Authentication Package V2 has been implemented, it is recommended that the following
setting be used:
• Enable Logout Confirmation: Enable
Related Functions
• page 30 "Enable External Authentication"
Restrictions
None
36
This section includes information on the extended functions available for the Service and Consumables
category
Extended Functions List of Service and

Consumables Category
Service and Toner Toner Level Display toner remaining page 38

Consumables Display
37
Display Toner Remaining

You can select whether to display the “toner level icon” in the device’s LCD panel.
DSW967
1. Enable the Display toner remaining checkbox.

Setting Description
Off The toner level icon is not displayed.
On The toner level icon is displayed.
Related Functions
None
Restrictions
• The toner level icon can only be displayed on LCD panels with a screen resolution of WVGA
or SVGA.
38
5. Security
This section includes information on the extended functions available for the Security category.
Extended Functions List of Security Category

Security Information Protect Personal Information page 40

Protect
• In the subcategory "Encryption", you can enable [HDD Encryption Status] to confirm and audit the
current encryption status of the device's hard disk drive. Note that this setting does not configure
encryption.
39
5. Security
Personal Information Protect

You can select whether to allow only the administrator to view the device’s job history.
DSW968
1. Enable the Personal Information Protect checkbox.

Setting Description
Off All users can view the job history.
On Only the administrator can view the job history.
Related Functions
None
Restrictions
• This function will become effective after the device reboots.
40
6. Interfaces
This section includes information on the extended functions available for the Interfaces category.
Extended Functions List of Interfaces Category

Interfaces USB Interface USB Interface page 42
Wireless Connection Wireless infrastructure page 43

mode
41
6. Interfaces
USB Interface
You can select whether to enable the USB function when an optional board for USB connection is
installed on a device.
DSW969
1. Enable the USB Interface checkbox.

Setting Description
Off The USB function is disabled.
On The USB function is enabled.
Related Functions
None
Restrictions
• This function only supports USB type B connectors.
42
Wireless Infrastructure Mode
Wireless Infrastructure Mode

You can select the mode for wireless LAN communication when an optional board for a wireless LAN
connection is installed on a device.
DSW970
1. Enable the Wireless infrastructure mode checkbox.

Setting Description
802.11 Ad-hoc Ad-hoc Mode is used for communication.

Mode
Infrastructure Mode Infrastructure Mode is used for communication.
Related Functions
None
Restrictions
None
43
6. Interfaces
44
7. Device Functions
This section includes information on the extended functions available for the Device Functions category.
Extended Functions List of Device Functions

Category
Device Functions Document Enable Enable Document page 46

Server Server
Scan HD Storage Store non-DS jobs to HD page 47
Function Priority Application switch page 48

method
45
7. Device Functions
Enable Document Server

You can select whether to allow use of the Document Server.
DSW971
1. Enable the Enable Document Server checkbox.

Setting Description
On The Document Server function is enabled.
Off The Document Server function is disabled.
Related Functions
• page 47 "Store Non-DS Jobs to HD"
Restrictions
None
46
Store Non-DS Jobs to HD
Store Non-DS Jobs to HD

You can select whether to enable the printing of temporary documents and saved documents and also
whether to link the printing of temporary/saved documents with the Document Server function.
DSW972
1. Enable the Store non-DS jobs to HD checkbox.

Setting Description
Linked Whether the printing of temporary/saved documents is available is linked

to whether the Document Server function is enabled or disabled.
On The printing of temporary/saved documents is available regardless of the

Document Server function.
Whether the printing of temporary/saved documents is available depends on the combination of

Enable Document Server and Store non-DS jobs to HD settings, as shown below
Store non-DS jobs to HD
Linked On
Enable Document Server On Enabled Enabled
Off Disabled Enabled
Related Functions
• page 46 "Enable Document Server"
Restrictions
• The setting for this function is disabled if the device detects an HDD malfunction.
47
7. Device Functions
Application Switch Method

You can select either to use the device’s hard keys or the soft keys on the device’s LCD panel to switch
applications.
DSW973
1. Enable the Application switch method checkbox.

Setting Description
SoftKey The soft keys on the device’s LCD panel are used.
HardKey The hard keys on the device are used.
Related Functions
None
Restrictions
None
48 EN GB EN US D3E8-0027C
EN GB EN US D3E8-0027C © 2017, 2018 Ricoh Co., Ltd.
List of Extended Item Setting
When you activate the Extended Item Setting license, configuration items with a dagger (†) will be added to the Standard Device
Preferences templates.
The following table shows the items that are available when the license is activated. Note that some items have conditions or a
combination of setting items required for application. For details, see Important Information about Device Configuration.
Category Setting Item Description
mm/inch display Units display for front panel is set
Panel Key Sound Panel key sounds are en/disabled
Home Key Customize Setting Enable Home Key Customization or not
Input SDK App's ID for Home Key. (available only when "SDK
SDK Apps Product ID
Application " is selected in Home Key Customize Setting.)
Panel Off Timer Panel Off timer is set
Energy Saver Timer Energy Saver timer is set
Auto Off Timer Auto Off timer is set
System System Auto Reset Timer is set

General
Copier/DS Auto Reset Timer Copier/DS Auto Reset Timer
Fax Auto Reset Timer Fax Auto Reset Timer is set
Printer Auto Reset Timer Printer Auto Reset Timer is set
Printer Auto Reset Timer enable Printer Auto Reset Timer is enabled
Print application priority reset timer Printer Application Priority Reset Timer is set
Scanner Auto Reset Timer Scanner Auto Reset Timer is set
Scanner Auto Reset Setting Scanner Auto Reset is set
Auto Logout timer Auto Logout timer is set
Use DHCP to set DNS server DHCP is/is not used for setting DNS server addresses
TCP/IP
DNS server 1 DNS server address is set
1

TCP/IP
SNMP Enable SNMP v1/v2 write Enable SNMP v1/v2 write
Network
Enable IPSec Enable IPSec
protocols
Enable External Authentication Enable External Authentication
Require key counter for copy Require key counter for copy
Disable authentication: Copy Disable authentication: Copy
Require key counter for DS Require key counter for DS
Disable authentication: DS Disable authentication: DS
DS access control DS access control
Default Document ACL Default Document ACL
Require key counter for fax Require key counter for fax
Disable authentication: Fax Disable authentication: Fax

Authentication
User Home Screen : Usage Limitation User Home Screen : Usage Limitation
User Home Screen : Display Login

User Home Screen : Display Login Dialog on User Home Screen
Dialog on User Home Screen
Require key counter for printer Require key counter for printer
Disable authentication: Printer Disable authentication: Printer
Require key counter for scanner Require key counter for scanner
Disable authentication: Scanner Disable authentication: Scanner
Selective Color Authentication Selective colour authentication is enabled
Enable SDK Authentication Enable SDK Authentication
Enable Admin Login Enable Admin Login
2
User authentication: SDK Restrict usage for SDK 1-3
User authentication: Browser Restrict browser usage
Enable Logout Confirmation Enable Logout Confirmation
Shortening Auto Logout Timer Shortening Auto Logout Timer

Authentication
Apply ACL to both Users and Groups Apply ACL to both Users and Groups
Skip Password Input Skip Password Input
Display Remaining Usage Count Display Remaining Usage Count
Duration to display remaining usage

Duration to display remaining usage count
count
Date and Time Set Date/Set Time Set to server's current date/time
Default sender name enable ―

Email
SMTP Auth Algorithm Setting SMTP Auth Algorithm Setting
USB Interface USB interface is enabled or disabled
Enable media inserted print

Media inserted printing is enabled or disabled
application
Enable media inserted capture

Media inserted scanning is enabled or disabled
application
Wireless infrastructure mode Wireless infrastructure mode is set

Interfaces
Wireless network SSID Wireless network SSID is set
Wireless WPA pre-shared key Wireless WPA pre-shared key is set
Wireless LAN Security Mode Wireless security is set
Wireless LAN Settings WPA

Wireless encryption is set
Encryption Method
Enable Document Server Enable Document Server
Device
Print and Delete Scanner Journal Print and Delete Scanner Journal
functions
Maximum email size (KB) Maximum email size (KB)
3
Email Splitting Email Splitting
Scanner Auto Reset Timer Scanner Auto Reset Timer
Store non-DS jobs to HD Store non-DS jobs to HD
Allow Use of Destinations (Fax) Disallow to enter Destination on the panel for Fax.
Allow Adding of Destinations (Fax) Disallow to add Destination for Fax.

Device
functions
Allow Use of Destinations (Scanner) Disallow to enter the destination on the panel for Scanner.
Allow Adding of Destinations

Disallow to add Destination for Scanner.
(Scanner)
Function Priority Function Priority
Application switch method Application switch method
Tray Priority Tray Priority
Auto-Erase Memory DOSS (On/Off) Auto-Erase Memory DOSS (On/Off)
DOSS Overwrite Type DOSS Overwrite Type
Security Overwrite Number Overwrite Number
Personal Information Protect Personal Information Protect
HDD Encryption Status HDD Encryption Status
Bypass Tray Bypass Tray
Service and
Tray [1 - 5] Paper size is set
Consumables
Display toner remaining Display toner remaining

EN GB EN US D3E8-0029
4
Notes for RICOH Streamline NX Manuals
Please note the following additional information and correction to the below manuals.
■ Correction
Installation Guide
2. Installing Page 35 On the "Delegation Server" window, specify the address of the Delegation Server
RICOH Installing Error connected to the Core Server.
Streamline RICOH
NX Streamline
NX/ Specify the address of the Delegation Server connected to the Core Server.
Step 21/
Table item Correction
“Core
Server”
1
Administrator’s Guide
6. Managing Page.336 • All files in the subfolder are deleted after being processed or saved.
Document Configuring a • The control file that initiates the completion of file transfer must reside in
Delivery Error
Workflow Profile/ the subfolder. Files in a subfolder without the control file cannot be
Functions imported. Be sure that the control file is the last file in the subfolder.
Importing multiple
files
• All files in the subfolder and the subfolder itself are deleted after the files
have been processed or saved.
• The control file that initiates the completion of file transfer must reside in
Correction
the subfolder. Files in a subfolder without the control file cannot be
imported. Be sure that the control file is the file last added in the
subfolder.
8. Managing Page 419 • When the SSLv3 and SSLv2Hello protocols are disabled, communication
Servers Enabling SSL/ with the external systems that only supports them are also disabled.
Disabling SSLv3 Error • The results of this setting is the following:

and SSLv2Hello • RICOH Streamline NX cannot receive device logs (job logs and access
Protocols logs) from some devices with Smart Operation Panel.
• When the SSLv3 and SSLv2Hello protocols are disabled, communication

with the external systems that only supports them are also disabled.
Specifically, the system will be affected as follows:
• RICOH Streamline NX cannot receive @Remote calls from RICOH
Correction device (2011 models and earlier).
• RICOH Streamline NX cannot receive device logs (Job Logs and
Access Logs) from RICOH device (2011 models and earlier).
• RICOH Streamline NX cannot install or be connected with Embedded
Client on RICOH device (2015 models and earlier).
2
8. Managing Using Disaster Using Disaster Recovery Function
Servers Recovery Function This section describes how to prepare a Secondary Core server (an
alternate Core server) for disaster recovery.
Follow the procedure below to configure the Secondary Core server.
Important
• It is assumed that the Primary Core server has already been installed
and licensed.
1. Configure the name of the Secondary Server using the Management

Console.
• Select [System] > [Server Settings] > [Activation/Usage Report] in the
navigation tree to open the tab for the procedure, and then enter the
name of the machine where the Secondary Core Service is going to be
installed in [Alternate Core Server].
2. Stop the Core Service on the Primary Core server.
3. Create a backup of the data on the server hardware, SQL, and RSA keys
of the Primary Core server.
• For details about creating a backup, see “Backing Up and Restoring
RICOH Streamline NX”, Installation Guide.
Added 4. Restore files backed up from Primary to the Secondary Core server.
description • For details about the restoration procedure, see “Backing Up and
Restoring RICOH Streamline NX”, Installation Guide.
5. Install Core server on the Secondary Server using the same options as
when the Primary Server was installed.
• Make sure to point the data folder and database to the correct location.
• For details about the installation procedure, see “Installing RICOH
Streamline NX”, Installation Guide.
6. Start the Secondary RICOH Streamline NX Service and perform a test.
7. Stop the Secondary RICOH Streamline NX Service and start the Primary
RICOH Streamline NX Service.
• Now the Secondary Core Service can be started and used until the
Primary Service can be restored in the event of a disaster.
Note
• Make sure that the data between the Primary and Secondary Core
server is synchronized. You can use mirroring disks and databases, or a
shared location/database.
• Make sure that traffic is redirected to the Secondary Core Service (e.g.
through a DNS update) when in disaster recovery mode.
10. List of Page 492 Click [Device Settings] in the navigation tree to display the template list.
Setting Items Configuration/
Configuration Error
Templates/
Standard Device
Preferences
Click [Standard Device Preferences] in the navigation tree to display the
template list.
Correction
3
10. List of Page 536 Alternate Core Server
Setting Items System/ Item Description
Server Settings/
Alternate Core Server Specify the secondary Core server
Activation/Usage
name to be used for checking valid
Report Notification
licenses when the primary Core
server is not available in the case
Added of disaster. This item can be set
description only when the Management
Console is running on the primary
Core server.
For details about disaster recovery,
see the section “Using Disaster
Recovery Function” added to
Chapter 8.
10. List of Page 536 Click [Device Settings] in the navigation tree to display the template list.
Setting Items System/Server
Settings/
Error
Display
Click [Display] in the navigation tree to display the template list.
Correction
10. List of Page 624 Note

Setting Items Workflow> • If the full display name is not displayed on the operation panel of the
Workflow Profile> device, insert a space at the beginning of the display name.
Profile Added
Configuration> description
When [General]
tab - Input Source
is set to [MFP]
Display Name
10. List of Page 630 Select this check box to import and process more than one file at a time as
Setting Items Workflow/ a single job. Specify the file name in [Control File Name].
Error
Workflow Profile/
Profile
Configuration/
When [Workflow] Select this check box to import and process more than one file at one time
tab - Input Source as a single job. Specify the file name together with the filename extension in
is set to [Hot [Control File Name].
Folder]/ Correction
Table item “Enable
import of multiple
files”
4
11. Appendix Page 673 • The page size recorded on the report may not be correct when printing to
Limitations/ a laser printer manufactured before 2012 and the job cost estimation
Added may not be accurate.
Devices description
11. Appendix Page 732 Note

Setting Items in • To utilize SMB 3.0 + protocol support with PKI encryption enabled and
the Destination when the job processing location of the workflow is set to [On Server],
Connector [Login as System account] must have been selected on the “Service
Properties/ Added Logon Information” window during RICOH Streamline NX system
Send to Folder/ description installation.
StartPoint Path -
General Settings/
Enable enhanced
SMB protocol
11. Appendix Page 740 Note

Setting Items in • When the page size is larger than A2, note the following:
the Destination • When [Auto select paper to fit image size] is selected for [Paper Size]
Connector on Send to Printer connector, the document is printed on the A2-size
Properties> Added
paper without page reduction. In this case, the parts outside the A2-
description
Send to Printer> size paper will not be printed.
Page Setup> • When [Comply with printer driver settings] is selected for [Paper Size]
Paper Size on Send to Printer connector, specify the paper size on the printer
driver.
5
User’s Guide
2. Scanning Page 47 Using HotFolder

and Distributing Overview of HotFolder is also available as a job input source. It monitors a folder specified
Documents Capture and by Administrator. By just placing a file in the monitored folder, the file is entered
Delivery to a workflow.
Import file requirements

• The file name extension of an import file must be one of the
following: .bmp, .gif, .jpeg, .jpg, .pdf, .png, .tif, or .tiff. Files with extensions
Added other than those listed above will not be imported, and will instead be
description stored in the save folder.
• The size of an import file must not exceed 200 megabytes. Files larger than
200 megabytes will not be imported, and will instead be stored in the save
folder.
Note
• Hidden files can also be imported.
• Read-only files cannot be imported.
5. Page 163 Contact the administrator.

Troubleshooting Error Codes/ Error
Error Codes
Related to
Authentication/ Log into the device by directly entering the user name and password.
Shared Error
Codes/ Correction
Solution for
“A1001207”
6
RICOH Streamline NX PC Client Operation Guide (Mac Edition)
2. Printing Page 11 You cannot store and print a job with a user name longer than 64 characters. Such
Using RICOH Using Client Added a job will be canceled because of an authentication error.
Streamline Secure Print description
NX PC Client
7
Important Information about Device Configuration
2. General Page 11 Item

Other timers System
System Auto Timer enable
Error Copier/DS Auto Reset enable
Scanner Auto Reset Setting
Print application priority reset timer
Auto Logout timer
Item
System Auto Reset Timer
System Auto Reset Timer Enable
Correction Copier/DS Auto Reset Timer Enable
Scanner Auto Reset Timer Enable
Print Application Priority Reset Timer
Auto Logout Timer

EN GB EN US D3E8-0028A
8
Eco Log CSV Items List
Header
Column Display of CSV Description
# Eco Log Log type name.
# Format Version 3.0.0.0 Log version is 3.x.x.x
Body
deviceAddress general#deviceAddress IPAddress of device
serialNumber general#serialNumber SerialNumber of device
dateTime general#dateTime Time log record was created on MFP
Power Status Change
Paper Consumption
logType ecology_ecology#logType
Power Consumption
Job Info
powerMode ecology_ecology#powerMode In the ecology_powerstate_event_type we will be storing and Integer value for these
jobType ecology_ecology#jobType Need to get a list of these possible values
jobInterval ecology_ecology#jobInterval Time since previous job ended
jobProcessingTime ecology_ecology#jobProcessingTime Processing time for this job
paperConsumptionLarge ecology_ecology#paperConsumptionLarge #pages >A4/Ltr
paperConsumptionSmall ecology_ecology#paperConsumptionSmall #pages <=A4/Ltr
paperConsumptionDuplexLarge ecology_ecology#paperConsumptionDuplexLarge #duplex pages >A4/Ltr
paperConsumptionDuplexSmall ecology_ecology#paperConsumptionDuplexSmall #duplex pages <=A4/Ltr
powerConsumptionStandy ecology_ecology#powerConsumptionStandy Whrs in Controller Standby
powerConsumptionSTR ecology_ecology#powerConsumptionSTR Whrs in STR state
powerConsumptionMachineOff ecology_ecology#powerConsumptionMachineOff Whrs in Machine Off
powerConsumptionScanPrint ecology_ecology#powerConsumptionScanPrint Whrs in Scanning/Printing
powerConsumptionPrinting ecology_ecology#powerConsumptionPrinting Whrs in Printing
powerConsumptionScanning ecology_ecology#powerConsumptionScanning Whrs Scanning
powerConsumptionEngineStandby ecology_ecology#powerConsumptionEngineStandby Whrs in Engine Standby
powerConsumptionEngineLow ecology_ecology#powerConsumptionEngineLow Whrs in Engine Low
powerConsumptionEngineNight ecology_ecology#powerConsumptionEngineNight Whrs in Engine Night Print
1
Job Log CSV Items List
Header
#Job Log Log type name.
#Format Version 3.0.0.0 Log version is 3.x.x.x
GMT[+/-]X X shows timezone difference. Unit is minutes.
Output this line when specfying local time for output csv file.
Body
logVersion general#logVersion Log Version
logSourceId general#logSourceId Serial Number
logId general#logId Log ID
logLinkId general#logLinkId Log Link ID
sourcePropNum general#sourcePropNum Source property number
destinationPropNum general#destinationPropNum Destination property number
accessPropNum general#accessPropNum Access property number
finishState general#finishState Status/Result
registDate general#registDate Regist date. Timezone is GMT. Format is "YYYY-MM-DDThh:mm:ssZ. When the format
occurrenceDate general#occurrenceDate Occurrence date
entryDate general#entryDate Entry date. If entryDate is null, put registDate instead of entryDate.
entryDate_c general#entryDate_c Entry date for service
entryValidTimeFlag general#entryValidTimeFlag Flag of reliability of the log transfer time
finishDate general#finishDate Finish date
finishDate_c general#finishDate_c Finish date for service
finishValidTimeFlag general#finishValidTimeFlag Flag of reliability of the log transfer time
originalType general#originalType Job type
clientName general#clientName User Code／User name (type＋value）
clientNameType general#clientNameType Type of client name
clientNameBody general#clientNameBody Value of client name
displayName general#displayName User display name
operation general#operation Operation
hostAddress general#hostAddress Request publisher address (type + value)
hostAddressType general#hostAddressType Type of host address
hostAddressBody general#hostAddressBody Value of host address
reportId general#reportId Log ID of status notification report publisher
entryId general#entryId Entry ID
joblogNumber general#joblogNumber Job log number
bindId general#bindId Bind ID
jobRsvId general#jobRsvId Reservation number
specialMention general#specialMention Situation that should mention specially of at the end
sdkApliInfo general#sdkApliInfo SDK application information
machineCooperationNum general#machineCooperationNum Cooperation information: machine number information
machineCooperationLogId general#machineCooperationLogId Cooperation information: log ID
billingCode general#billingCode Billing code
parentLogId source_scan#parentLogId Log ID
parentLinkId source_scan#parentLinkId Log Link ID
subLogId source_scan#subLogId Sub job log ID
subJobType source_scan#subJobType Sub job type
scanSubState source_scan#scanSubState Status/Result
scanStartTime source_scan#scanStartTime Start time
scanStartTime_c source_scan#scanStartTime_c Start time for service
scanStartValidTimeFlag source_scan#scanStartValidTimeFlag Flag of reliability of the log transfer time
scanEndTime source_scan#scanEndTime End time
scanEndTime_c source_scan#scanEndTime_c End time for service
scanEndValidTimeFlag source_scan#scanEndValidTimeFlag Flag of reliability of the log transfer time
scanOriginalSidePages source_scan#scanOriginalSidePages Side pages number of document
scanColorMode source_scan#scanColorMode Color Mode
scanOriginalKind source_scan#scanOriginalKind Document type
scanResolutionV source_scan#scanResolutionV Reading resolution (main scanning)
scanResolutionH source_scan#scanResolutionH Reading resolution (sub scanning)
scanOriginalSizeName source_scan#scanOriginalSizeName Document size name
scanOriginalSizeV source_scan#scanOriginalSizeV Document size (main scanning)
scanOriginalSizeH source_scan#scanOriginalSizeH Document size (sub scanning)
scanSubStatusDetail source_scan#scanSubStatusDetail Failure reason detail
scanSettingPoster source_scan#scanSettingPoster Scan setting - Magnification consecutive shooting
parentLogId source_memory#parentLogId Log ID
parentLinkId source_memory#parentLinkId Log Link ID
subLogId source_memory#subLogId Sub job log ID
subJobType source_memory#subJobType Sub job type
srcMemSubState source_memory#srcMemSubState Status/Result
srcMemStorePages source_memory#srcMemStorePages Accumulated number
srcMemDocumentName source_memory#srcMemDocumentName Document name
srcMemDocumentId source_memory#srcMemDocumentId Document ID
srcMemDevice source_memory#srcMemDevice Accumulation device
srcMemPdlName source_memory#srcMemPdlName PDL name
srcMemCreatePages source_memory#srcMemCreatePages Create pages
srcMemIntensive source_memory#srcMemIntensive Intensive
srcMemBindBook source_memory#srcMemBindBook Binding / Poster
srcMemMagnification source_memory#srcMemMagnification Zooming
srcMemPoster source_memory#srcMemPoster Poster
srcMemStamp source_memory#srcMemStamp Stamp
srcMemUserId source_memory#srcMemUserId User ID
srcMemCreateDate source_memory#srcMemCreateDate Create date
srcMemCreateTime source_memory#srcMemCreateTime Create time
srcMemTrackId source_memory#srcMemTrackId Track ID
srcMemPdlDocumentName source_memory#srcMemPdlDocumentName Pdl document name
srcMemPcLoginName source_memory#srcMemPcLoginName PC login user name
srcMemPcName source_memory#srcMemPcName PC computer name
srcMemPcPortName source_memory#srcMemPcPortName PC print port name
srcMemPcPrinterName source_memory#srcMemPcPrinterName PC printer name
srcMemClientUserName source_memory#srcMemClientUserName Client user name
2
srcMemJobDocumentName source_memory#srcMemJobDocumentName Job document name

srcMemJobPassword source_memory#srcMemJobPassword Have password or not
srcMemColorMode source_memory#srcMemColorMode Color mode
srcMemTonerSaveMode source_memory#srcMemTonerSaveMode Toner save
srcMemSubStatusDetail source_memory#srcMemSubStatusDetail Failure reason detail
srcMemFolderNo source_memory#srcMemFolderNo Folder number
srcMemFolderName source_memory#srcMemFolderName Folder name
parentLogId source_network#parentLogId Log ID
parentLinkId source_network#parentLinkId Log Link ID
subLogId source_network#subLogId Sub job log ID
subJobType source_network#subJobType Sub job type
srcNetSubState source_network#srcNetSubState Status/Result
srcNetStartTime source_network#srcNetStartTime Start time
srcNetStartTime_c source_network#srcNetStartTime_c Start time for service
srcNetStartValidTimeFlag source_network#srcNetStartValidTimeFlag Flag of reliability of the log transfer time
srcNetEndTime source_network#srcNetEndTime End time
srcNetEndTime_c source_network#srcNetEndTime_c End time for service
srcNetEndValidTimeFlag source_network#srcNetEndValidTimeFlag Flag of reliability of the log transfer time
srcNetReceiveName source_network#srcNetReceiveName Destination name
srcNetReceiveKind source_network#srcNetReceiveKind Line (receive) type
srcNetReceiveMode source_network#srcNetReceiveMode Receive mode
srcNetReceivePages source_network#srcNetReceivePages Reception number
srcNetFileNo source_network#srcNetFileNo FAX file No.
srcNetSubStatusDetail source_network#srcNetSubStatusDetail Failure reason detail
srcNetSourceAddress source_network#srcNetSourceAddress Destination (IP address / FAX number)
parentLogId source_pdl#parentLogId Log ID
parentLinkId source_pdl#parentLinkId Log Link ID
subLogId source_pdl#subLogId Sub job log ID
subJobType source_pdl#subJobType Sub job type
pdlSubState source_pdl#pdlSubState Status/Result
pdlStartTime source_pdl#pdlStartTime Start time
pdlStartTime_c source_pdl#pdlStartTime_c Start time for service
pdlStartValidTimeFlag source_pdl#pdlStartValidTimeFlag Flag of reliability of the log transfer time
pdlEndTime source_pdl#pdlEndTime End time
pdlEndTime_c source_pdl#pdlEndTime_c End time for service
pdlEndValidTimeFlag source_pdl#pdlEndValidTimeFlag Flag of reliability of the log transfer time
pdlName source_pdl#pdlName PDL name
pdlCreatePages source_pdl#pdlCreatePages Create page number
pdlIntensive source_pdl#pdlIntensive Intensive
pdlBindBook source_pdl#pdlBindBook Binding / poster
pdlMagnification source_pdl#pdlMagnification Zooming
pdlPoster source_pdl#pdlPoster Poster
pdlStamp source_pdl#pdlStamp Stamp
pdlUserId source_pdl#pdlUserId User ID
pdlCreateDate source_pdl#pdlCreateDate Create date
pdlCreateTime source_pdl#pdlCreateTime Create time
pdlTrackId source_pdl#pdlTrackId Track ID
pdlDocumentName source_pdl#pdlDocumentName Document name
pdlPcLoginName source_pdl#pdlPcLoginName PC login name
pdlPcName source_pdl#pdlPcName PC computer name
pdlPcPortName source_pdl#pdlPcPortName PC print port name
pdlPcPrinterName source_pdl#pdlPcPrinterName PC printer name
pdlClientUserName source_pdl#pdlClientUserName Client user name
pdlJobDocumentName source_pdl#pdlJobDocumentName Job document name
pdlJobPassword source_pdl#pdlJobPassword Have password or not
pdlColorMode source_pdl#pdlColorMode Color mode
pdlTonerSaveMode source_pdl#pdlTonerSaveMode Toner save
pdlSubStatusDetail source_pdl#pdlSubStatusDetail Failure reason detail
parentLogId source_inner#parentLogId Log ID
parentLinkId source_inner#parentLinkId Log Link ID
subLogId source_inner#subLogId Sub job log ID
subJobType source_inner#subJobType Sub job type
innSubState source_inner#innSubState Status /Result
innReportIndicate source_inner#innReportIndicate Instruction based
innReportAuto source_inner#innReportAuto Automatic output
innSubStatusDetail source_inner#innSubStatusDetail Failure reason detail
parentLogId destination_memory#parentLogId Log ID
parentLinkId destination_memory#parentLinkId Log Link ID
subLogId destination_memory#subLogId Sub job log ID
subJobType destination_memory#subJobType Sub job type
desMemSubState destination_memory#desMemSubState Status /Result
desMemStartTime destination_memory#desMemStartTime Start time
desMemStartTime_c destination_memory#desMemStartTime_c Start time for service
desMemStartValidTimeFlag destination_memory#desMemStartValidTimeFlag Flag of reliability of the log transfer time
desMemEndTime destination_memory#desMemEndTime End time
desMemEndTime_c destination_memory#desMemEndTime_c End time for service
desMemEndValidTimeFlag destination_memory#desMemEndValidTimeFlag Flag of reliability of the log transfer time
desMemStorePages destination_memory#desMemStorePages Accumulated number
desMemDocumentName destination_memory#desMemDocumentName Document name
desMemDocumentId destination_memory#desMemDocumentId Document ID
desMemDevice destination_memory#desMemDevice Accumulation Device
desMemSubStatusDetail destination_memory#desMemSubStatusDetail Failure reason detail
desMemFolderNo destination_memory#desMemFolderNo Folder number
desMemFolderName destination_memory#desMemFolderName Folder name
parentLogId destination_network#parentLogId Log ID
parentLinkId destination_network#parentLinkId Log Link ID
subLogId destination_network#subLogId Sub job log ID
subJobType destination_network#subJobType Sub job type
desNetSubState destination_network#desNetSubState Status /Result
desNetStartTime destination_network#desNetStartTime Start time
desNetStartTime_c destination_network#desNetStartTime_c Start time for service
3
desNetStartValidTimeFlag destination_network#desNetStartValidTimeFlag Flag of reliability of the log transfer time

desNetEndTime destination_network#desNetEndTime End time
desNetEndTime_c destination_network#desNetEndTime_c End time for service
desNetEndValidTimeFlag destination_network#desNetEndValidTimeFlag Flag of reliability of the log transfer time
desNetAddressName destination_network#desNetAddressName Destination name
desNetAddress destination_network#desNetAddress Destination (number · address)
desNetSendKind destination_network#desNetSendKind Transmission (line) type
desNetSendOwner destination_network#desNetSendOwner Sendor
desNetSendMode destination_network#desNetSendMode Send mode
desNetSendPages destination_network#desNetSendPages Send pages
desNetFileNo destination_network#desNetFileNo File No(FAX)
desNetSubStatusDetail destination_network#desNetSubStatusDetail Failure reason detail
parentLogId destination_plot#parentLogId Log ID
parentLinkId destination_plot#parentLinkId Log Link ID
subLogId destination_plot#subLogId Sub job log ID
subJobType destination_plot#subJobType Sub job type
plotSubState destination_plot#plotSubState Status /Result
plotStartTime destination_plot#plotStartTime Start time
plotStartTime_c destination_plot#plotStartTime_c Start time for service
plotStartValidTimeFlag destination_plot#plotStartValidTimeFlag Flag of reliability of the log transfer time
plotEndTime destination_plot#plotEndTime End time
plotEndTime_c destination_plot#plotEndTime_c End time for service
plotEndValidTimeFlag destination_plot#plotEndValidTimeFlag Flag of reliability of the log transfer time
plotPrintPages destination_plot#plotPrintPages Print pages
plotCopies destination_plot#plotCopies Number of copies
plotStaple destination_plot#plotStaple Staple position
plotPunch destination_plot#plotPunch Punch position
plotOutMode destination_plot#plotOutMode Printing surface specified
plotColorMode destination_plot#plotColorMode ColorMode
plotPaperKind destination_plot#plotPaperKind Paper type
plotPaperSize destination_plot#plotPaperSize Paper size
plotConnect destination_plot#plotConnect Connect
plotPrintCountPlotKind destination_plot#plotPrintCountPlotKind Plot type
plotPrintCountBKa destination_plot#plotPrintCountBKa Print Count Information－BlackWhite big size
plotPrintCountBKb destination_plot#plotPrintCountBKb Print Count Information－BlackWhite small size
plotPrintCount1Ca destination_plot#plotPrintCount1Ca Print Count Information－Single Color big size
plotPrintCount1Cb destination_plot#plotPrintCount1Cb Print Count Information－Single Color small size
plotPrintCount2Ca destination_plot#plotPrintCount2Ca Print Count Information－Twin Color big size
plotPrintCount2Cb destination_plot#plotPrintCount2Cb Print Count Information－Twin Color Small size
plotPrintCountFCa destination_plot#plotPrintCountFCa Print Count Information－Full Color big size
plotPrintCountFCb destination_plot#plotPrintCountFCb Print Count Information－Full Color small size
plotPrintCountYMC destination_plot#plotPrintCountYMC Print Count Information－YMC Plane
plotPrintCountBK destination_plot#plotPrintCountBK Print Count Information－BK Plane
plotSubStatusDetail destination_plot#plotSubStatusDetail Failure reason detail
plotIntensive destination_plot#plotIntensive Intensive
plotBindbook destination_plot#plotBindbook Binding
plotMagnification destination_plot#plotMagnification Zooming
plotPoster destination_plot#plotPoster Poster
plotStamp destination_plot#plotStamp Stamp
plotCoverSheet destination_plot#plotCoverSheet Cover / slip sheet
plotStapleMode destination_plot#plotStapleMode Staple mode
4
Access Log CSV Items List
Header
#Access Log Log type name.
#Format Version 3.0.0.0 Log version of is 3.x.x.x
GMT[+/-]X X shows timezone difference. Unit is minutes.
Output this line when specfying local time for output csv file.
Body
Device Serial No. Device Serial No. Device serial number
entryDate Start Date/Time Entry date. If entryDate is null, put registDate instead of entryDate.
finishDate End Date/Time Finish date
originalType Log Type Job type
result Result Result
Operation Method Operation Method Operation
status Status Status
entryId User Entry ID Entry ID
clientName User Code/User Name User code／User name(type＋value）
logId Log ID Log ID
subJobType Access Log Type Sub job type
accCerAuthServerName Authentication Server Name Authentication server name
accCerChgoverCount No. of Authentication Server Switches Switching number of authentication server
accCerAutologout Logout Mode Logout status
accCerOperation Login Method Authentication request destination
accCerKind Login User Type Login type
accCerLockEntryId Target User Entry ID EntryId of the lock target user
accCerLockUserName Target User Code/User Name User name of the lock target user
accAddrRegistNum Registration No. Registration number of the target user
accAddrOpeMode Address Book Operation Mode Operation mode of address book
accAddrAddressItem Address Book Change Item Action items to address book
accAddrSrcAddress Client Address Request source identification information
accCerOpeMode Lockout/Release Operation Mode
accCerOpeModeManualAuto Lockout/Release Method Operation Mode-auto or manually
accCerUnlockAdminList Lockout Administrators The list of administrators who are lockout unprotection
accSysClearSelectCounter Clear Counters Clear target counter
accSysExportTarget Export Range Export target
accSysFileName File to Import Target file name
accDocDocumentId Stored File ID Document Id
accDocDocumentName Stored File Name Document name
accDocDeleteArea File Location Delete all area
accSysLogSettingJobLog Collect Job Logs Log related settings: JobLog function
accSysLogSettingAccessLog Collect Access Logs Log related settings: AccessLog function
accSysLogSettingEcologyLog Collect Eco-friendly Logs Log related setting: Ecology log
accSysLogSettingTransfer Transfer Logs Log related settings: Log Transfer
accSysLogSettingEncryptLog Encrypt Logs Log related settings: Encrypted log in device
accSysLogTypeSetCategory Log Type LogType setting: Log type
accSysLogTypeSetLevel Log Collect Level LogType setting:Log Level
accComEncrypt Encryption/Cleartext Whether or not encrypted communication Log
accComSPortNumber Machine Port No. Own terminal identification information
accComTcpUdp Protocol TCP or UDP
accComDAddress IP Address Communication destination identification information
accComDPortNumber Port No. Communication destination identification information (Port number)
accComDMacAddress MAC Address Communication destination identification information （MAC Address）
accComProtocol1 Primary Communication Protocol First protocol name
accComProtocol2 Secondary Communication Protocol Second protocol name
accComEncryptProtocol Encryption Protocol Encrypt protocol name
accComDir Communication Direction Communication direction
accComOpenLogId Communication Start Log ID Open log ID
accComKind Communication Start/End Identifier of communication start and finish
accComDetectMode Network Attack Status Detection Mode
accComAttackKind Network Attack Type Attack type
accComAttackDetailKind Network Attack Type Details Attack type details
accComAttackPath Network Attack Route Attack route
accComAttackUserName Login User Name used for Network Attack User name that was used to attack
accFairUpdateMode Add/Update/Delete Firmware Update mode
accFairUpdateModuleName Module Name Module name
accFairNewPartsNumber Parts Number New parts number
accFairNewVersion Version New version
accFairKeyOpeKind Machine Data Encryption Key Operation Key operation type
accFairKeyKind Machine Data Encryption Key Type Key type
accFairErrFileName Validity Error File Name Error detection file name
accCnfgCategory Configuration Category Configuration information - setting category
accCnfgName Configuration name Configuration information - settings
accCnfgValue Configuration value Configuration information - setting value
accSysServerName Destination Sever Name Server name
accSysHddInitialize Hdd Init Partition No. HDD initialization partition
finishState Access Result Status/Result

RICOH Streamline NX Version 3.x Operating Instruction Manuals

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RICOH Streamline NX Version 3.x Operating Instruction Manuals

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RICOH

Opera ng Instruc on Manuals

This manual uses the following symbols:

Date Revision No. Revision Details

6/26/2017 1.0.0 First release of document

11/6/2017 1.0.1 Document for 3.0.2 software release

12/22/2017 1.1.0 Document for 3.1.0 software release

This section describes the terms used in this guide.

Installation Workflow Summary

1. page 17 "Installing RICOH Streamline NX"

Install the RICOH Streamline NX server software.

Delegation Server (DS)

3. Installing Embedded Applications

You can install the Embedded Applications to Ricoh devices only.

4. page 47 "Installing RICOH Streamline NX PC Client"

5. page 79 "Managing USB-connected Devices"

RICOH Streamline NX software supports the following languages:

• The USB Agent installer is provided in English only.

Languages Supported in the User Documentation

User documentation for the administrator

User documentation for general users

Server System Requirements

• When a Delegation Server resides in the Core Server, an

• When a Delegation Server or the MIE Server uses the

• Windows Server 2008 R2 Standard/Enterprise SP1 (64-bit) or

• VMWare ESXi 5.1, 5.5, 6.0, 6.5

External web server IIS 7.5, 8, 8.5, 10

• Windows Server 2008 R2 (Active Directory)

1. page 23 "Configuring Microsoft SQL Server (Optional)"

2. page 27 "Installing RICOH Streamline NX"

Install the RICOH Streamline NX server software.

3. page 63 "Installing in a Cluster Environment (Optional)"

When installing RICOH Streamline NX in a cluster environment, perform the installation

• For details, see page 63 "Cluster Installation Workflow".

4. page 72 "Configuring Internet Information Services (IIS) (Optional)"

5. page 39 "Activating RICOH Streamline NX"

Use the product key to activate RICOH Streamline NX.

6. page 42 "Backing Up and Restoring RICOH Streamline NX"

Configuring Microsoft SQL Server (Optional)

• Database engine service (required)

Instance requirements Default and named instances

Specify a name for the database. The default name is

To create the RICOH Streamline NX database, sysadmin

• db_owner privileges are required to start the Core Server

Configuring TCP/IP Connections on SQL Server Configuration Manager

1. Start SQL Server Configuration Manager.

3. Double-click [TCP/IP] in the list on the right side of the window.

4. Configure the following settings on the [TCP/IP Properties] window:

Installing RICOH Streamline NX

1. Double-click "Setup.exe" to run the installer.

Type Function Description

A Core Server is required to configure the RICOH

At least one Delegation Server is required to configure the

Servers A MIE server is required to use the RICOH Streamline NX

Install various manuals (in PDF format) in the following

Type Function Description

Install this on the Delegation Servers. SLP enables the

If you select the FMAudit device monitoring engine option

Configure the following to create a Print Release Resilience database.

Connect to the Management

Delegation Connect to a device

MIE server 10100 53443 Connect to a mobile device

Key type Application

This is required to install the Delegation Server on