SERVICE ORDER FORM Test Cloud

New SERVICE ID TEST DATE 16-Feb-22

CUSTOMER DETAILS
Company Name Surovi Group
Business Type Enterprise
Address
Number of Employees
Key Contact Person
Tel

CUSTOMER CONTACTS INTERCLOUD CONTACTS

ACCOUNT MANAGER ACCOUNT MANAGER
NAME Omi Azad NAME Anayetul Islam
DESIG Head of IT DESIG Manager - Sales & Marketing
TEL 01713363613 TEL +8801755518803
EMAIL omi@surovigroup.net EMAIL anayetul.islam@brilliant.com.bd

TECHNICAL CONTACT TECHNICAL CONTACT

NAME Omi Azad NAME
DESIG Head of IT DESIG Manager
TEL 01713363613 TEL 01755638231

EMAIL omi@surovigroup.net EMAIL Cloud.operation@brilliant.com.bd

24 X 7 SUPPORT CONTACT DETAILS OF INTERCLOUD

Support Number *09638 383838 EMAIL cloud.operation@brilliant.com.bd

LIST OF SERVICES
✘ CLOUD SERVICES
VIRTUAL MACHINE
✘ Backup as a Service
Storage as a Service
MAIL SERVER
MAIL FILTER
WEB HOSTING
Service Details Backup(BaaS)

Backup Type Full VM Backup Data Backup Snapshot Physical Server ✘

Retention in days Please talk with Client Backup Schedule time Please talk with Client

Server Qty 3

Storage Type Server base

Storage 300 GB

Server Type & OS/Details WINDOWS 2012 R2

Commercial Details Cloud

Target Delivery Date 6-Feb-22 Trial End Date 17-Feb-22

TERMS & CONDITIONS

1 INTERCLOUD WILL MAINTAIN THE VM IN OUR CLOUD NOC
2 INTERCLOUD WILL ENSURE THE NETWORK SECURITY OF THE CUSTOMER

CUSTOMER IS SOLELY RESPONSIBLE FOR ALL OF THE ACTIVITY IN CONNECTION WITH THE SERVICE AND THE ACTIVITY OF ANY SUB-USER THAT
USES CUSTOMER’S ACCESS CODE OR ACCOUNT. CUSTOMER MUST AGREE THAT THEY WILL NOT USE THE VM TO TRANSMIT, DISTRIBUTE, POST,
STORE, LINK, OR OTHERWISE TRAFFIC IN CONTENT, INFORMATION, SOFTWARE, OR MATERIALS ON OR THROUGH THE SERVICE THAT IS
3 UNLAWFUL, THREATENING, ABUSIVE, HARASSING, DEFAMATORY, LIBELOUS, DECEPTIVE, FRAUDULENT, INVASIVE OF ANOTHER'S PRIVACY,
TORTIOUS, OFFENSIVE, PROFANE, CONTAINS OR DEPICTS PORNOGRAPHY THAT IS UNLAWFUL, OR IS OTHERWISE INAPPROPRIATE AS
DETERMINED BY THE EXISTING LAW OF BANGLADESH.

4 24/7 DEDICATED CUSTOMER SUPPORT

5 Intercloud cannot migrate Test VM/Data/ IP address into Commercial project.

FOR AND ON BEHALF OF INTERCLOUD FOR AND ON BEHALF OF CUSTOMER

NAME : MD. Dalouear Hossain NAME

DESIGNATION : Senior Manager, Sales DESIGNATION
DATE: 10-Feb-22 DATE