Allsai Enpower 33 C Series User Manual 10-40 kVA: AUGUST 2008 REV 1.0

AUGUST 2008
REV 1.0
ALLSAI ENPOWER 33 C SERIES

USER MANUAL
10-40 kVA
ENPOWER33 C SERIES USER MANUAL rev1.0
Presentation
Thank you for choosing high-tech Enpower33 C SERIES™ UPS. This unit is
produced with advanced technological equipment in accordance with ISO9001
quality system.
Please read this manual thoroughly and keep it for a fruitful and safer use. For
further information, visit our website www.allsai.com or contact with the nearest
sales and technical support centre.
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PREFACE ...................................................................................................................... 3
IMPORTANT SAFETY INSTRUCTIONS................................................................... 3
INTRODUCTION.......................................................................................................... 4
INSTALLATION ........................................................................................................... 5
FRONT PANEL............................................................................................................14
MENU CONFIGURATION .........................................................................................17
BASIC FEATURES ......................................................................................................28
COMMUNICATION ....................................................................................................45
SERVICE AND MAINTENANCE ...............................................................................51
TROUBLESHOOTING................................................................................................53
TECHNICAL PROPERTIES.......................................................................................56
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PREFACE
 This user manual provides all the instructions about the installation and the
operations of Enpower33 C Series UPS in the power range of 10-40 kVA.
 Please read this user manual before operating your UPS.
 Be cautious to the warnings stated in this user manual.
 Apply the instructions step by step.
 In case you face any problem while applying the instructions as per stated in
this manual, please inform our head-office through telephone or e-mail
printed at the back-cover of this manual.
IMPORTANT SAFETY INSTRUCTIONS

 Electrical shock risk: Never open the enclosures of the UPS system. No parts
are suitable to be fixed except by the authorised technical personnel. In case
of internal fault call on the technical service.
 Only the authorised and professional technical personnel are allowed to deal,
maintain or repair the parts of the unit that contain life risk.
 It might be inconvenient for pacemaker and/or similar electronics equipment
users to get closer to the UPS system.
 In order to reduce the burn-out risk, while replacing the fuses take extreme
care to replace with fuses of same type and model.
 Provide suitable ambient conditions properly before installation
 Nothing should enter or close the air inlets and outlets. You can clean inlets,
outlets and filters during the periodical maintenance.
 Do not place any magnetic data storage equipment nearer than 30 cm to the
UPS system. It can destroy or damage the datum stored in similar
equipment.
 Do not use the UPS in sites that contain flammable and explosive materials.
 Keep the batteries away from fire. They may explode.
 Do not mutilate the batteries. Otherwise released electrolite may cause harm
to the skin and eyes. It might be toxic.
 Touching the battery poles with bare hands may cause dangerous electrical
shock or high short circuit current. The following precaution must be
observed while working on batteries:
-Remove watches, rings or other metal objects
-Use tools with insulated handles
-Do not lay tools or metal parts on top of batteries
 Electrical shock risk – Even after disconnecting the source from the unit, the
inside components contain electrical shock risk.
 Since the unit must only be dealt with qualified personnels, the manufacturer
will not take any responsibility in case any fault, damage or health risk is
caused due to wrong handling of the unit. In addition to this the UPS will
not be under warranty in situations like this.
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INTRODUCTION
Enpower33 C Series UPS is a high technology product manufactured to be used
in industrial fields, hospitals, schools, banks, business centers (offices), computer
and communication systems and in any other places where the hi-tech devices are
used. Besides being an on-line system it also provides a by-pass system, contains
all the protection systems and able to feed all kinds of loads.
As it is constructed with Double Conversion (Online) methodology, the system
feeds the loads with stable voltage (frequency and amplitude). In the case of mains
blackout or back to the normal mains, there is no transfer time in question in an on-
line structure.
With a view to provide stable operation of the load, responsive microprocessor
control mechanism is implemented in UPS design thus ensuring quality output,
especially needed for the devices sensitive to minor voltage changes.
The static by-pass unit of the UPS continuously keeps the mains as a stand-by
supply. In an overload case, UPS transfers the load to the mains to protect itself
from damage. As soon as the load conditions returns to the normal, with static by-
pass system the UPS starts to provide pre-defined, stable frequency and voltage.
In an UPS fault case, the static by-pass unit behaves the same as it was
mentioned above and protects the load from energy interruption.
During the mains failure, UPS feeds the load from the batteries. During that
autonomy time, depending on the capacity and number of batteries, UPS is run by
the batteries. In that time, if mains come back again, UPS passes to Normal Mode
and continues to feed the load. Meanwhile charging of the batteries begins.
While the UPS is connected to a PC system by RS232, with compatible software
program all the functions of UPS can be monitored. By means of a Modem,
connecting to a remote device (UPS), the device related functions and problems
could be acquired in PC. Moreover, it is possible to make suitable changes in the
parameters of UPS from the connected PC.
The system in Enpower33 C Series UPS is shown as a block diagram below in
Figure-1.
Figure-1 UPS block structure

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INSTALLATION
SITE SELECTION
 The UPS system should be installed in a cool and dry place where the
temperature is maintained at required ambient temperature range. There
should be enough ventilation. If necessary, in order to provide air circulation
in the room, fanning system should be installed and suitable air-filters should
be used.
 The floor on which the UPS is to be placed should be flat-leveled, plastic
coated and strong enogh to sustain the weight of the UPS.
 Ensure that the installation should not have extreme dusty and oily
surroundings.
 Ambient humidity should be in range of recommended values.
 The selected place should not be under direct sunlight and should be far from
any heat source.
UNPACKING
 If the unit is kept for a long time in warehouse, please do not unpack till
the installation.
 Cut the circles wrapped up at the front and back sides of the UPS.
 Cut the protective nylon wrapped up the UPS.
 Take out the cardboard box.
 Take out other protective stuff if available like wedge.
 Cut the second protective nylon wrapped up the UPS and take it out.
Examine the UPS system carefully for any equipment damage that may
occur during the shipment. If you find any peculiarity with the equipment,
please contact your supplier without delay.
Check the auxiliary stuff such as control program, communication cable, user
manual and the warranty. If any, please check the extra hardware.
LOCATING THE UPS
 Carry the UPS with its palette to the installation place on a forklift.
 Take apart the front and back fixer parts.
 Bring down the UPS over the palette carefully.
 It is suggested to keep a space at the backside of the UPS for ventilating.
Enough places should be kept open around the UPS so that a man can pass
by its sides.
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LOCATING THE BATTERIES
There are four pcs battery trays inside Enpower33 C Series UPS. Please see the
following table to learn the battery types and numbers to be connected into the
trays. The cross-sectional areas in the table are for the inner connecting cables.
Battery Battery Cross

type quantity sectional Explanation
2
(Ah) (pcs) area (mm )
32 pcs batteries on each tray. If 64
4.5 64,128 2.5 pcs batteries are connected, please
use only the bottom two shelves.
7 64 2.5 16 pcs batteries on each tray.
9 64 2.5 16 pcs batteries on each tray.
12 64 4 16 pcs batteries on each tray.
Table-1 Battery information for internal battery trays
If the battery type or quantity are different from the values in the table,
you have to use battery cubicle(s).
Before performing the steps below, be sure that all the circuit breakers
must be OFF
Please pay attention to the following points while making the connections.
 Take out the top and left side covers of the UPS.
 Dismount the fixing parts of battery trays.
 Draw the trays and dismount the battery side and top tightening parts.
 Put and locate the batteries onto the lowest tray.
 Mount the battery side tightening part.
 Fill up the free space on the tray with a material such as sponge wedge.
 Mount the battery top tightening parts.
 Make the inner connections of the tray.
 Push the tray and mount it to the UPS by means of fixing part.
 Make the necessary socket connections of the tray.
 Carry out the same steps for the other battery trays.
 Put the top and left side covers of the UPS again.
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Figure-2 A battery tray inside UPS Figure-3 Configuration of 4.5 Ah batteries
Figure-4 Configuration of 7 Ah and 9Ah

Figure-5 Configuration of 12 Ah batteries
batteries
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MAKING THE ELECTRICAL CONNECTIONS

The front and back appearances of the UPS are shown below.
Figure-6 The front and back appearances of the UPS
Take out the protective cover of terminals. The detailed appearance of terminals is
shown below. That detailed appearance is also found as a picture under the
terminals.
Figure-7 Appearance of terminals
You can use the open space located under side of the UPS while connecting the
power cables.
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Before making the cable connections, all the circuit breakers must be
OFF.
The cross-sectional areas of the cables are given in the table below . For
a safer operation, please use the recommended ones.
Ups Input Cable Output Cable Earth Cable Battery Cable

Power C.S. Area C.S. Area C.S. Area C.S. Area
2 2 2 2
(kVA) (mm ) (mm ) (mm ) (mm )
10 4x4 4x4 1x4 3x4
15 4x4 4x4 1x4 3x4
20 4x4 4x4 1x4 3x4
30 4x6 4x6 1x6 3x6
40 4x10 4 x 10 1 x 10 3 x 10
Table-2 The cross-sectional (C.S.) areas of the cables to be used
The cross-sectional areas of battery cable stated in the table above are
for the cable between UPS and battery cubicle.
For a safer operation, the earth connection must be done. Before
making the other connections, please make the appropriate earth
connection carefully.
There may be dangerous high voltage at the battery terminals of UPS’

that have internal batteries.
 Connect the earth cable to the terminal marked as ‘EARTH’ (E).

 Connect the input three phase cables to the terminals marked as ‘INPUT’
(L1), (L2), (L3) sequentially.
Be careful about the phase sequence. In case of any mistakes in phase

sequence, the rectifier and static bypass stages of UPS do not work.
 Connect the input neutral cable to the terminal marked as ‘INPUT’ (N1).
 Connect the output / load three phase cables to the terminals marked as
‘OUTPUT’ (L1), (L2), (L3) sequentially.
 Connect the output neutral cable to the terminal marked as ‘OUTPUT’ (N2).
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 If there are internal batteries, do not make connection to the battery

terminals. If battery cubicle used, please see the following figures for the
connections.
Be careful about the polarity while making the battery connections. In

case of a mistake in polarity, UPS will be damaged.
Figure-8 Battery cubicle connection (for one battery cubicle)
Figure-9 Battery cubicle connection (for two battery cubicles)
If there are two battery cubicles, both of them must have the same type
and number of batteries.
If the distance between the UPS and the battery cubicle(s) is more than
3 m, please connect the battery cubicle cables twisted to each other.
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TURNING ON THE UPS

Before turning on the UPS, be sure that all the circuit breakers must be
OFF.
 Please be sure of all the electrical connections made correctly.

 Turn on the input circuit breaker.
At this point, please DO NOT turn on the battery circuit breaker!
 After a short beep siren, front LCD screen turns on.

 While the bypass exists, the UPS passes to Stop Mode (Bypass Mode) and
connects the bypass to the output. In case the bypass voltage does not exist
or if it is beyond the defined limits, UPS passes to System Off Mode.
STARTING THE UPS
 Press the “EXT” button on the front panel for a while then stop pressing.
 Mimic diagram is seen on LCD panel and at that time the rectifier stage of
the UPS begins to run.
 After the rectifier stage of the UPS runs, the inverter stage starts
automatically.
 After the inverter stage is ready, the UPS passes to Normal Mode (Online
Mode) and the mimic diagram of Normal Mode is seen on LCD panel.
 Turn on the battery circuit breaker.
 Turn on the output circuit breaker to the “UPS” position.
 Thus the UPS system is ready for continuous operation.
 You can switch on your load.
If any unexpected event occurs during the above procedure, please

contact with the technical support department.
STOPPING THE UPS

 Press the “EXT” button for a while on the front panel.
 If the bypass is within the limits, UPS passes to Stop Mode. Otherwise, it
passes to System Off Mode. The mimic diagram of System Off Mode is seen
on LCD panel.
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TURNING OFF THE UPS

 Stop the UPS.
 Switch off all the loads connected to the UPS.
 Turn off the output, battery and input circuit breakers sequentially.
After turning off the UPS, there may be still dangerous high voltage
inside the UPS. If needed to service and maintain, please wait for at
least five minutes.
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FRONT PANEL
The following sections are found on the front panel.
1. LED Bar
It gives information about the operational mode of the UPS by using different colors
and forms of warning leds.
2. LCD Screen
This display is used for monitoring. It shows operational mode of the UPS, input,
output and battery data, active failure warnings, date, time and internal temperature.
3. Keypad
The keypad is used for starting and stopping the UPS, also for monitoring and -if
needed- adjusting the data by going through the menus.
Figure-10 Front panel
LCD SCREEN
There are two windows which can be shifted sequentially by the user on the LCD
screen.
Mimic Diagram Window
This window consists of two subwindows. Mimic diagram and alarm information
window.
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Mimic Diagram
Mimic diagram shows the icons of input, output, battery, rectifier and inverter stages
and lines expressing the operational modes. There is also a bar inside the battery
icon showing the battery level and one more bar inside the output icon showing the
load level. By this way, it becomes very easy to understand the status of the UPS at
first glance.
Figure-11 Mimic diagram

Alarm Information Window
Active failure (alarm) warnings of the UPS can be observed by following this alarm
information window below the mimic diagram on the LCD. As long as the failure
case continues, the warning of the failure is seen on that window. If there are more
than two warnings, these are seen on the window alternately.
Figure-12 Alarm information window
If there is no failure on the system, date/time information, internal temperature of

the UPS and some other important data are seen on that window.
Figure-13 Alarm information window when there is no failure
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Data Monitoring Window

This window shows the detailed information of the UPS in a menu structure. Status
information and data of the UPS can be monitored. According to the values on that
window, changes in settings and parameters of UPS are made.
Figure-14 Data monitoring window
Press the “EXT” button to access mimic diagram window. Press

“ENTER” to return to the data monitoring window.
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MENU CONFIGURATION
DEFINITION AND FEATURES
A menu configuration is formed in Data Monitoring Window to allow user to access
the menus easily. Thus user can observe and change the related data of the UPS.
Configuration comprises three menus named “Main Menu”, “Inter Menu” and “Sub-
Menu”. By using the keypad, user can go through the menus and make changes.
Figure-15 Menu configuration
To go through the menus, apply the steps stated in Table-3 below.
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Access to the menu level where the list of all main menus
are seen by using ‘ESC’ button. There are special icons
Going through the Main
for each main menu. Then use ‘down arrow’ or ‘up arrow’
Menus
to go the main menu that you prefer. Press ‘ENTER’ to
access this menu.
Access to the menu level where the list of all inter menus
Going through the is seen by using ‘ESC’ button. Use ‘down arrow’ or ‘up
Inter Menus arrow’ to go the inter menu that you prefer. Press
‘ENTER’ to access this menu.
Sub menus are changed by using ‘down arrow’ and ‘up

arrow’ buttons.
Going through the
Note: In “Parameter Change” mode, down arrow and up
Sub- Menus
arrow can not be used to change the sub menus. In this
mode these buttons are used to increase or decrease the
values.
Table-3 How to go through the menus
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MAIN MENUS
Displays
This Main Menu is used to observe the data of mains, output, battery, bypass,
inverter and general information of UPS. To go through the menu, use the keypad.
Sub-Menus are seen in a page format. Inter Menus forming that Main Menu are
explained below.
Mains The mains supply voltages (phase-neutral), currents drawn from mains,
apparent and active powers drawn from mains, power factor, crest
factors of drawn currents and the mains voltage frequency can be
observed.
Output UPS output voltages (phase-neutral), output load currents, load

percentages, apparent and active powers drawn by load, output power
factor, crest factors of load currents and output voltage frequency can be
observed.
Battery Battery voltage and current, capacity (%), elapsed time (resets in every
battery operation) and remaining time during the discharging can be
observed. While charging, remaining time is seen as zero. Moreover,
battery test functions are also observed here. Please see the “Battery
Test” section.
Bypass Bypass voltages (phase-neutral) and frequencies can be observed.
Inverter The voltages (phase-neutral) at the output of the inverter can be

observed.
Device In this Inter Menu, UPS model, serial number, power rating, program
name, program date, total operating time and the guarantee status can
be observed. There are three options under the Guarantee Status Sub-
Menu. If guarantee time is set and does not expire, guarantee finishing
time is seen. If guarantee time expires, ‘expired’ warning is seen. If
guarantee time is not set, ‘not set’ warning is seen.
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Ups Status
This menu is also used for observing. It gives information about essential parts of
UPS. In this Main Menu, there are no Inter Menus. Sub-Menus are seen in a page
format.
Input It shows the mains voltage status. If the mains voltages are between the
defined limits, seen ‘normal’. If they are under the minimum limit seen
‘low’ and if they are over the maximum limit seen ‘high’. If there is phase
sequence fault, ‘phase sequence fault’ warning is seen. If the mains
frequency is out of the certain limits, “Mains Frequency Fault” warning is
seen. In that case rectifier stage of UPS does not work but inverter stage
of UPS is able to work.
Bypass It shows the bypass voltage status. If the bypass voltages are between
the defined limits, seen ‘normal’. If they are under the minimum limit seen
‘low’ and if they are over the maximum limit seen ‘high’. If there is phase
sequence fault in bypass voltages, ‘Phase Sequence Fault’ warning is
seen. In that case bypass static switch stage of UPS does not work.
When bypass frequceny is out of limit, ‘Freq. Outside Limit’ warning is
seen.
Output It shows that which source is feeding the output. Please see the following
warnings to see how the output is fed.
manual bypass------------------------- ‘service’

static bypass stage---------------------‘bypass’
normal mode--------------------------- ‘normal’
battery operation --------------------- ‘battery’
no energy at the output-------------- ‘low’
Fan It shows failure and speed (%) of the fans mounted on the heatsink unit.
Depending on the load and temperature of heatsink, the velocity of fans
controlled by the microprocessor dynamicly. When the load increases,
fans rotate faster and when it decreases, they rotate slower. In case of a
failure in any fans, ‘failure’ warning is seen instead of the velocity.
Fuse It shows the status of fast fuses placed on power stages. In case any of
the fuses blows, a warning is seen. This warning states which unit’s fuse
has blown. Those units are ‘input’, ‘bypass’, ‘rectifier’, and ‘battery’. If all
of the fuses are OK, ‘normal’ warning is seen.
Heatsink It shows the temperature status of the heatsink that cools the system.
Power semiconductors are mounted on that heatsink. When the
temperature of the heatsink exceeds 80 °C, ‘over heat shutdown’ warning
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is seen and the UPS stops running in Normal Mode and passes to Stop
Mode.
SCR It shows the status of thyristors (SCR) placed on the power stages. They
are used as static switches. In case any of the thyristors blows, “failure”
warning is seen. Otherwise “normal” warning is seen.
IGBT It shows the status of IGBTs placed on the power stage. They have
switching function in rectifier and inverter stages. In case any of the
IGBTs blows, a warning is seen. This warning shows which unit’s IGBT
has blown. Those units are ‘rectifier’ and ‘inverter’. If all of the IGBTs are
OK, ‘normal’ warning is seen.
Warnings
The past warnings of failures and operational modes are observed. UPS gives user
the opportunity to observe 512 messages with date and time. By using keypad, you
can go through in warnings and get information about the past failures of UPS.
Warnings are seen in a page format. The last warning is seen in the first line. In
date part, you can see only time and date. You can access to the following page by
using “down arrow”, the previous page by using “up arrow”.
Figure-16 Warnings main menu
The list of all the possible warnings in Warnings Main Menu are given in Table-4.
Name Explanation
The UPS is switched on by turning on the input circuit

Power On
breaker.
Stop Mode The UPS has been stopped and it is in Stop Mode.
Rectifier Start The rectifier stage begins to run.
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Inverter Start The inverter stage begins to run.
The UPS is running in Normal Mode. Rectifier and inverter

Normal Mode
are active and the load is fed by the inverter.
Battery On The UPS is running by battery. (battery operation)
In Battery On mode, battery voltage drops under the limit of

Battery Low
minimum battery voltage. (is about to finish)
Battery Depleted Battery voltage has depleted.
Battery Test The manual or periodical battery test mode of the UPS.
Synchron Control Inverter voltage and bypass voltage are synchronized.
This mode is displayed on the front panel of the redundant

Standby Mode
device in parallel system configuration.
Generator Mode A generator is supplying the UPS.
Eco Mod The UPS is running in eco mode.
The UPS has received a shutdown command through

Awaiting Shutdown
control program in computer.
The UPS has received a command through control program

Awaiting Restore
in computer to restart within seconds.
Mains voltage is below the defined limit and the UPS begins
Mains Low
to run by battery.
Mains voltage is above the defined limit and the UPS begins
Mains High
to run by battery.
Bypass voltage is below the defined limit and static bypass

Bypass Low
stage will not give it to the output.
Bypass voltage is above the defined limit and static bypass

Bypass High
unit will not give it to the output.
DC bus voltage at the output of the rectifier is below the

DC Low
defined limit.
DC bus voltage at the output of the rectifier is above the

DC High
defined limit.
The voltage at the terminals of batteries is above the defined

Battery High
limit.
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During the battery test, it is determined that there are faulty

Battery Fault
batteries.
While the rectifier works, the desired voltage can not be

Rectifier Fault obtained at the rectifier output and there may be a problem
in rectifier.
While the charger works, the desired voltage cannot be

Charger Fault obtained at the charger output and there may be a problem
in charger.
While starting the UPS, there occurs any problem in inverter

Inverter Fault and output voltage of the inverter reaches beyond the
defined limits. Load is transferred to the static bypass line.
Output voltage is beyond the defined limits. Load is

Output Fault
transferred to the static bypass line.
There is a problem in synchronization between the inverter

Synchron Fault
and bypass voltages.
Fan Failure Any of the fans in the system gets failure.
Emergency Stop The UPS is stopped by EPO (Emergency Power Off) button.
Service The UPS is in manual bypass mode.
The temperature of the heatsink is above the level of

Over Heat Shutdown shutdown (80°C). Load is transferred to the static bypass
line.
While running by inverter or battery, there occurs an over-

Over Load load at the output. The device continues to run in Normal
Mode. It is suggested to decrease the load.
Overloading time is exceeded. Load is transferred to the

Over Load Shutdown
static bypass line. It is suggested to decrease the load.
There occurs an overcurrent at the rectifier, load is

Overcurrent Rectifier transferred to the static bypass unit and the UPS is
restarted.
There is a short circuit at the output of the UPS or a very

high peak current is drawn by load momentarily or there is a
Overcurrent Inverter
problem in inverter stage of the UPS. Load is transferred to
the static bypass line and the UPS is restarted.
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There are overcurrent problems repeatedly and the UPS

Overcurrent Fault goes to failure mode. Load is transferred to the static
bypass line and the UPS will not be restarted automatically.
Table-4 List of warnings

Custom Settings
Some of non-critical UPS settings for the customer can be found in this Main Menu.
Without passwords the user can customize (change and save) some settings under
various menus by using keypad. To make a change, please carry out the following
steps.
 Choose the parameter that you would like to change by using ‘Up arrow’ and
‘down arrow’ buttons. The chosen line is showed with a graphical bar.
Figure-17 Choosing the parameter
 Access to the Change Mode by pressing ‘Enter’ button. In this mode, a

graphical bar shows the parameter to be changed.
Figure-18 Changing the parameter
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 With ‘Up arrow’ and ‘down arrow’ buttons, set the value that you prefer.
 By pressing ‘Enter’ button, save the new value and exit from the Change
Mode. Meanwhile the graphical bar shifts to the following line.
The parameters in this Main Menu and their functions are showed below.
Menu Sub-Menu Function
Password-1 These passwords are needed to access

“CALIBRATIONS”, “SET VALUES” and “TEST
SETTINGS” main menus. All three passwords must
Passwords Password-2 be entered correctly otherwise the menus remain
invisible to the user. Those passwords must be
obtained from the manufacturer. The passwords
are changed weekly.
Password-3
Test Time These parameters are necessary for the battery

test. See the “Battery Test” section.
Test Period
‘On’ : After discharging of batteries, if mains is
Battery back, the UPS is re-started and passes to Normal
Mode.
Auto Start
‘Off’ : After discharging of batteries, if mains is
back, the UPS is not re-started. It must be
operated manually by the user.
The display can be set to any of the available eight
Display Language languages: ‘Turkish’, ’English’, ‘French’, ‘Geman’,
‘Polish’, ‘Hungarian’, ‘Italian’ and ‘Spanish’
‘On’ : During start-up of the UPS, a logo is seen.
Start-up Picture
‘Off’ : The logo is not seen.
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In this Sub-Menu, you can define standby period of

front panel. If front panel is not used during that
period, the front panel display passes to standby
mode. It is used to decrease the power
consumption.
Illumination
‘Off’ : The display does not pass to standby mode.
It stays bright continuously.
‘1-30 min’ : The standby period. After that period

passes, the front panel fades. When the front panel
is used, it brightens up automatically.
RL1
RL2
RL3
Seven relays are programmed as a user relay.
Relays RL4 Please see the “User Relays” section.
RL5
RL6
RL7
Clock time value is changed in a form of hour and
Hour
minute sequentially.
Date value is changed in a form of day, month,
Date
year and ‘day of the week’ sequentially.
Alarm is set in a form of status, ‘day of the week’,
Settings Alarm hour and minute sequentially. When the status is
on, alarm becomes active.
The guarantee period of the device is entered,
Guarantee
changed or cancelled.
The serial number of the device is entered. It is only
Serial Number entered during the production and test process by
the authorised staff.
Table-5 Custom settings main menu
‘CALIBRATIONS’, ‘SET VALUES’ and ‘TEST SETTINGS’ Main Menus are not
explained in this user manual. Since those menus can only be used by authorised
technical personnel. Careless and unconscious changes that made by end users
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may cause harm to the UPS. If done so, in that case manufacturer does not take
any responsibility.
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BASIC FEATURES
OPERATIONAL MODES
Normal Mode (On-line Mode)

The rectifier and inverter stages run together. The load is fed with the inverter’s
stable sinusoidal voltage. The inverter is fed with the DC voltage produced by the
rectifier stage. Inverter and bypass voltages are synchronized. Output voltage is the
same as the inverter voltage. The batteries are charged with charging voltage
steadily. The mimic diagram of the mode is shown in figure below. In this mode
LED bar lights in green continuously.
Figure-19 The mimic diagram of normal mode
In case the following conditions occur, the UPS stops running in this mode.
 Mains voltage or frequency is out of limit

 Battery test
 Overheat or overload shutdown
 Any failure
Running by Battery Mode (Battery Operation)
The rectifier stage does not run, inverter stage runs alone. The load is fed by
inverter’s stable sinusoidal voltage. The inverter is fed by the batteries. Output
voltage is the same as the inverter voltage. The batteries are in discharging state.
The mimic diagram of the mode is shown in figure below. For a detailed
explanation, please see the ‘In Case Mains Fail’ section. In this mode LED bar lights
in green winking.
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Figure-20 The mimic diagram of running by battery mode

In case the following conditions occur, the UPS runs by battery (passes to Battery
Operation).
 Mains voltage and/or frequency is out of limit
 Mains phase sequence fault
 Battery test
 Overcurrent rectifier
Stop Mode (Bypass Mode)
Both the rectifier and inverter stages do not run. Load is fed with static bypass
source through the static bypass line. Output voltage is the same as the bypass
voltage. The batteries are not in charging or discharging state. The mimic diagram
of the mode is shown in figure below. In this mode LED bar lights in red
continuously.
Figure-21 The mimic diagram of stop mode
In case the following conditions occur, the UPS passes to Stop Mode.
 After the UPS is turned on
 Cases of overheat shutdown, overload shutdown or overcurrent inverter
 Stopping the UPS manually by pressing “EXT” button
 Stopping the UPS by remote bypass switch
 While activating the manual bypass
 Any failures in rectifier and/or inverter stages
System Off Mode
All power stages including the static bypass line do not run. There is no voltage at
the output. The mimic diagram of the mode is shown in figure below. In this mode
LED bar does not light.
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Figure-22 The mimic diagram of system off mode
In case the following conditions occur, the UPS passes to System Off Mode.
 Stopping the UPS by ‘EPO’ switch.

 Stopping the UPS through a computer. (Shutdown)
 During Stop Mode, bypass voltage or frequency is out of limit
 During Stop Mode, there is a static bypass switch failure
 During Stop Mode, shutdown due to overheat or overload
 In a parallel system, while the other units are in Normal Mode, the UPS is
stopped
SIREN SYSTEM
UPS has an internal siren system that expresses failures, warnings and messages
to user. Siren system becomes active in cases stated below.
 During the turn on procedure of UPS, steadily ( for a short moment)

 When pressed any buttons on keypad on the front panel, steadily ( for a
short moment)
 During Battery Operation, periodically
 In case of overload, periodically
 In case of overheat, periodically
 In all failures, periodically
When the reason that makes the siren system active disappears, the system
becomes inactive automatically. For instance when there is overload, the siren
begins to sound. And when the overloading finishes, the siren system stops.
In case of any failures, when the UPS is stopped by pressing “EXT” button, the siren
system becomes inactive.
Please push (press and leave) “EXT” button to make the siren system silent
temporarily without stopping the UPS.
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MANUEL BYPASS OPERATIONS
Activating Manual Bypass
For a safer manual bypass operation without dropping the load,

perform the following steps.
 Press “EXT” button for a while. UPS passes to Stop Mode. The load is
transferred to static bypass line without interrupting.
 Switch the output circuit breaker into ‘MBYP’ position.
 With the siren sound, ‘Maintenance Switch On’ warning is seen in both Alarm
Information Window and Warnings Main Menu. ‘Service’ message is seen in
Output Menu of UPS Status Main Menu. The mimic diagram is seen as
showed in figure below.
Figure-23 The mimic diagram of manual bypass operation
 Turn off the battery and the input circuit breakers.

 UPS will be turned off (completely shutdown) after a while.
After switching the output circuit breaker into ‘MBYP’ position, the load is
fed without interrupting as long as the mains voltage exists.
During manual bypass operation, there are still dangerous voltage at the
terminals of input, battery and output terminals. Do not take out the
protective cover of terminals. This operation should only be made by
authorized personnel.
Starting the UPS During Manual Bypass Operation

While the manual bypass is active, the UPS can be started for testing. To do this,
execute the steps stated below.

 The UPS will pass to Stop Mode.
 Start the UPS.
 After the UPS passes to Normal Mode, turn on the battery circuit breaker.
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Deactivating Manual Bypass
During manual bypass operation and the UPS is OFF, do not switch the
output circuit breaker into ‘UPS’ or ‘OFF’ position. Otherwise your load will
be dropped. For a safer transfer, execute the following steps stated below.

 The UPS passes to Stop Mode.
 Switch the output circuit breaker into ‘UPS’ position.
 Start the UPS.
IN CASE MAINS FAIL
In case mains fail, the battery bank begins to feed the load without interrupting. At
that moment, the UPS;
 Passes to Running by Battery Mode (Battery Operation). The mimic diagram

shows Running by Battery Mode. (Figure-20)
 “Mains Out Of Limit” message is seen on Alarm Information Window and
“Mains Failure” message is seen on Warnings Main Menu.
 DISPLAYS/ Battery Menu is seen in Data Monitoring Window.
 The periodic siren begins to sound.
 The LED bar lights in green winkly. This period of winkling depends on the
voltage level of the batteries. LED winkling period gets more frequent
proportional with discharging the batteries.
After passing to Running by Battery Mode, the battery voltage begins to drop
depending on the load and the capacity of the batteries. The battery voltage is
compared with the reference values defined in SET VALUES/Battery Menu.
According the result of this comparison, the periodic siren system changes as
shown in table below.
Battery Voltage Periodic Siren Warning Message
Twice in every four
Higher than ‘Nominal Voltage’ Mains Low
minutes
Twice in every two
Higher than ‘Low Voltage’ Battery On
minutes
Three times in
Higher than ‘Shutdown Voltage’ Battery Low
every ten seconds
Lower than ‘Shutdown Voltage’ Four times in every Battery Depleted
five seconds
Table-6 Change in siren system and warning messages depending on the
battery voltage
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During Running by Battery Mode, if the mains come back, the UPS passes to
Normal Mode uninterruptingly.
In case the batteries deplete completely, ‘battery depleted’ warning is given and four
minutes later both the rectifier and inverter stages are shut. Meanwhile no energy is
transferred to the load. After depleting, if mains come back, the UPS is restarted
and passes to Normal Mode.
If you want the UPS to be started automatically when the mains come
back after shutting entirely, do not turn off the any circuit breakers.
Otherwise you will have to start it manually.
EMERGENCY POWER OFF (EPO)

The UPS can be turned off (completely shutdown) in emergency cases like fire,
flood etc. When Emergency Power Off (EPO) is used, rectifier and inverter stages
are shut and static bypass unit is stopped and the UPS passes to System Off Mode.
Moreover “Emergency Off” is seen in Warnings Main Menu. Periodic siren system
becomes active.
After shutting down the unit by using EPO, there is still dangerous voltage
at the input and battery terminals. Do not take out the protective cover of
terminals. This operation should only be made by authorized personnel.
EPO operation executed by means of a switch connected to 8 and 9. pins of

CUSTOM CONTACTS (DSUB-9F) female socket on the communication unit. While
the UPS is working, if external EPO switch is turned OFF, EPO is executed. To
make EPO option active, please select ‘on’ under TEST SETTINGS/ Hardware/
Emergency Power Off menu.
After executing EPO, UPS can not be started. To do this, please turn off
all the circuit breakers of the UPS and turn them on again.
If EPO option not preferred, select “off” under TEST SETTINGS/ Hardware/
Emergency Power Off menu.
REMOTE START/STOP PROCEDURE (REMOTE BYPASS)
The UPS can be remotely stopped and started again by means of an external
switch. Tips of the external swich must be connected 1 and 2. pins of CUSTOM
CONTACTS (DSUB-9F) female socket on the communication unit. While the UPS is
working, if external switch is turned OFF, it passes to Stop Mode. Both the rectifier
and inverter stages are shut. Load is fed by bypass line. When the switch is turned
ON, the UPS is restarted and after a while it passes to Normal Mode.
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To make the remote start/stop procedure option active, please select “on” in TEST
SETTINGS/ Hardware/ UPS Shutdown.
RUNNING BY GENERATOR
When the UPS is fed by generator instead of mains, battery charge feature of UPS
can be made passive to operate the generator more productive. To do this, a
contact data from generator must be given to the UPS. The tips of that contact must
be connected 3 and 4.pins of CUSTOM CONTACTS (DSUB-9F) female socket on
the communication unit. When the generator begins to run, the UPS passes to
Normal Mode but the batteries are not charged. Thus the generator is not
overloaded. Furthermore, while passing from running by battery to Normal Mode,
the genarator is loaded softly. The generator does not fall down because of loading.
When the mains is back and running by generator stops, the batteries will be
charged again. To make that option active, please select “on” in TEST SETTINGS/
Hardware/ Generator Active.
BATTERY TEST
The batteries can be tested in two different ways. Manual ve Periodical Test. Battery
test can only be executed while the UPS in Normal Mode.
Manual Test
In this way, end users test the batteries manually whenever they want. Test
procedure is explained in steps below.
 Access the ‘CUSTOM SETTINGS/Battery/Test Time’ menu. Determine that

time as minute. Factory default value is 1 minute.
 Access the ‘DISPLAYS/Battery’ menu. By using ‘Down Arrow’ button, enter
Test Monitoring page.
Figure-24 Appearance of test monitoring menu before battery test
In this page, when the battery test is not made, there exists information belongs to
the previous test. Here is the information that can be observed in that page.
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‘Test Time’ : It shows the date and time of the previous test. If any tests have not
been made so far, this information is not seen.
‘Test Result’ : It shows the result of the previous test.

If any tests have not been made so far, “no test” warning is seen.
If made and a problem about the batteries had been diagnosed, “failure” is seen.
If made and there had been no problem, “ok” is seen.
If test procedure had been cancelled, “cancel” warning is seen.
 Press ‘ENTER’ button. The UPS passes to running by battery mode and it
stays at this mode during the determined test period. Meanwhile running by
battery mode figure is seen on the mimic diagram.
Figure-25 Appearance of test monitoring menu during battery test
In this page, during the battery test, there exists information belongs to the present
test. Here is the information that can be observed in that page:
‘Test Time’ : It shows the time and date when the test has started.
‘Test Result’ : While on progress, since the result is not certain, ‘xxx’ is seen.
‘Test Monitoring’ : The battery test voltage and the remaining test time are seen
here. During the battery test, if the battery voltage decreases under the reference
battery test voltage, it is understood that there is a problem in batteries. When that
time finishes and battery test stops, the UPS passes to Normal Mode again.
During the battery test, if ‘ENTER’ button is pressed, test is cancelled and the UPS
passes to Normal Mode again.
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During the battery test, if any problems are determined, the UPS stops the test and
passes to Normal Mode. Battery failure is notified by means of periodic siren.
“failure” message is seen on the “Test Result” part of Test Monitoring page.
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Periodical Test
In this way, batteries can be tested automatically at determined period intervals. In
CUSTOM SETTINGS/Battery/Test Period menu, test period can be determined as
time of days. Factory default value for test period is 7 days. If you do not want to
use the periodical test, please select the “off” under CUSTOM
SETTINGS/Battery/Test Period menu. Test procedure is the same as in the manual
test.
OVERLOAD
If there is an overload case at the output of the UPS, the operation of the UPS
changes as explained below.
 ‘Overload’ is seen in both Alarm Information Window and Warnings Main

Menu.
 Periodic siren system becomes active. It buzzes three times in every 5
seconds.
 Overload counter begins to run. This counter is situated on the third page of
DISPLAYS/Output menu. Counting rate depends on the amount of load.
After the moment of overload, the load percentage is continuously compared to

reference values determined in SET VALUES/Output menu. According to the result
of that comparison, loading time changes as stated in table below.
Load percentage Overload Duration
Higher than “Nominal Current” Steadily

As ‘%110 Load Time’
Higher than “%110 Load Current”
(Factory default value is 1 hour)
(Factory default value is 10 minutes)
(Factory default value is 1 minute)
Table-7 Loading duration according to the overload duration
If the overload case is still going on at the end of the overload time, the UPS
transfers the load to the static bypass line. Both the rectifier and inverter stages are
shut. ‘Overload Shutdown’ warning is seen in both Alarm Information Window and
Warnings Main Menu. It’s waited for approximately 4 minutes to allow the UPS to
get cool.
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If the load percentage drops under nominal load value at the end of that time, the
UPS restarts and passes to Normal Mode. If overload is going on, the UPS does not
restart.
If overload case stops before overload time expires, periodic siren system becomes
silent. The value of overload counter begins to decrease. Overload warning
disappears in the Alarm Information Window.
It is recommended not to run the UPS at overload for the maximum

lifespan of the UPS. In case of overload, decrease your load!
ECO-MOD OPERATION
In eco-mode, the load is fed by bypass source instead of inverter voltage. In this
mode, both the rectifier and inverter stages run different from Stop Mode. Bypass
voltage, its frequency and waveform are continuously observed. Inverter voltage is
kept ready by synchronizing with bypass voltage. When the bypass voltage and/or
frequency is beyond the defined limits or the waveform is corrupted, the load is
automatically transferrred to the inverter line. When the bypass source comes back
into the range of defined limits, the load is automatically transferrred to the static
bypass line.
In this mode, the batteries are continuously kept charged. When the mains fail, the
rectifier stage is shut and the batteries begin to feed the inverter. The batteries pass
to discharging state. When the mains come back, the rectifier stage is operated
again and the batteries begin to be charged. The LED bar lights in red winkly.
Activating Eco-Mod
 Stop the UPS and verify that it is in Stop Mode.
 Select the ‘eco-mod’ under TEST SETTINGS/General/Operating Mode
menu.
 Press EXT button on the front panel for a while.
 Wait for the recitifier and inverter stages to run.
 After they begin to run, ‘Eco Mod’ warning is seen in Warnings Main Menu.
From that moment Eco-Mod is active.
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Figure-26 Mimic diagram of eco-mod operation

During Eco-Mod operation, if the UPS is stopped, Eco-Mod becomes
passive temporarily. While it is passive, if bypass voltage fails, no
energy is transferred to the load. To make Eco-Mod active again,
please carry out the steps stated above.
Deactivating Eco-Mod
 Press EXT button on the front panel for a while and verify that it is in Stop
Mode.
 Select the ‘normal’ under TEST SETTINGS/General/Operating Mode menu.
 Press EXT button on the front panel for a while again.
 Wait for the recitifier and inverter stages to run.
 After both of them begin to run, the UPS passes to Normal Mode.
PARALLEL OPERATION
Definition and Features
ENPOWER33 C SERIES UPS’ with parallel option can be connected together

parallel to feed a load system. Parallel configuration is a system, which ensures
more sensitive and reliable operation of the UPS to continue feeding the load during
electrical blackout. Because, in a parallel configuration even if one unit of the UPSs
goes out of order, the other units still operate and thus ensure a continuous feeding
of the load. At that moment it is not necessary to feed the load by bypass. Also if
one of the units is taken out of circuit for service and maintenance, the other units
are still able to feed the load alone. In this situation it is not required to transfer the
load to bypass. This is why parallel configuration plays a key role for more secured
operation.
The failure probability in a parallel system is comparatively less than that of the
single unit because of the under capacity operation. Thus it provides more reliable
operation.
In case all the units go out of order, the system switches the load to bypass
automatically and when they return to normal condition they start operating
automatically in parallel mode. In a parallel configuration, the units feed the total
load together and share it equally.
That’s to say, they equally distribute the necessary load current. There can also be a
unit remains as stand-by. The stand-by unit is a passive one that begins to feed the
load in case of failure one of the active units or in case of an increase in the total
load. When the failured active unit is OK or the load is decreased, the stand-by unit
is taken out of circuit automatically. This system is generally named as (N+1). N,
the active units feeding the load together and +1, the unit remains stand-by.
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In C SERIES, a new control technology is used for paralleling that increases the
reliability and flexibility.
Installation
The electrical connections must be done as stated in “INSTALLATION” section.

Additionally please pay attention the following points.
 Locate the units closer to each other as much as possible.

 Connect the input/output cables of the units to the mains/load panels
separately and make a common output bus for on that panel. Also take
special care of the phase sequence while doing these connections.
While connecting the output phase cables to the common output bus
on the panel, pay attention to phase sequences.
 A load disconnector should be used between the common output bus and
the load system on the load distribution panel.
 Use a separate battery cubicle for each unit. Do not use a common battery
cubicle.
 Use a separate earth cable for each unit.
 The cooling system of the UPS room must be designed according to the total
power of the parallel configuration.
Finally, connect the parallel cables provided with the UPS to the parallel DSUB-9M
port of the communication unit of the UPS and tighten the screws.
Settings
Please carry out the following steps for each unit in the same way.
 Turn on the UPS as explained in “Turning On The UPS” section.

 Wait for the UPS to pass to Stop Mode.
 Access TEST SETTINGS/Parallel/Parallel Option menu and make it “on”.
 Access TEST SETTINGS/Parallel/Device Count menu and enter the count of
the units connected in parallel.
 Access TEST SETTINGS/Inverter and verify the following parameters.
KPRO4: 040
KINT4: 010
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Please carry out the following steps for each unit depending on the UPS’ status in
the parallel configuration.
 Access TEST SETTINGS/Parallel/Device Number menu and enter the

number of the unit among the connected units in parallel. It must be different
and consecutive for each unit.
 Access TEST SETTINGS/Parallel/Device Status menu, please choose
“Master-1” in one of the units. Choose “Master-2” for the other units.
 If you would like to use a unit as a stand-by, in this unit, please access TEST
SETTINGS/Parallel/Standby Feature and make it “on”. If there is no stand-by
unit leave it as “off”.
Commissioning
Please execute the following steps for each unit to start the parallel operation.
 Start the UPS by pressing EXT button.

 Wait for the rectifier and inverter stages to operate.
After all the units start, carry out the following points.
 Ensure that the load disconnector is OFF.

 Turn on the output circuit breaker to the “UPS” position to “UPS” of one of
the units. In this case, the output voltage of the first unit will be
seen/measured at the output terminals of the other units.
 In another unit, measure the voltage difference between the top and down
probes of the output circuit breaker with the help of a digital multi-meter. If
this value is lower than 10 V AC, turn on the output circuit breaker to the
UPS position of that unit.
 Do the same for the rest of the units.
 After turning on all the output circuit breakers, turn on the load disconnector.
 At this point, the parallel system is ready for operation.
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PROGRAMMABLE RELAY UNIT

This unit consists of 7 relays that notify the status signals of the UPS to the end
user. Each relay can be programmed by the end user freely. A status can be chosen
on the front panel for each relay that makes it active. When the chosen status
occurs, relay becomes active and contacts change position. Maxium 220V/1A AC or
30V/3A can be applied to the contacts of the relays
It can be reached to the voltage free contacts of the relays through the RELAY
OUTPUTS (DSUB-25F) female socket on the communication unit. Positions of the
contacts in the socket are given in Table-8 below.
Contact \ Relay RL1 RL2 RL3 RL4 RL5 RL6 RL7

NO (normally open) 1 15 4 18 7 21 10
NC (normally closed) 14 3 17 6 20 9 23
COM (common) 2 16 5 19 8 22 11
Table-8 Positions of the contacts in the socket

Programming
 Access ‘CUSTOM SETTINGS/Relays menu.
 In this menu, there are 7 sub menus for relays as RL1, RL2, RL3, RL4, RL5,
RL6 and RL7.
 Select the relay that you want to program by using keypad.
 Select one of the options (status) stated in table below.
 Save it by pressing ‘ENTER’ button.
Status Relay Explanation

normal operation RL1 UPS is in Normal Mode
bypass operation - UPS is in Stop Mode
Battery operation RL2 UPS is in Battery Operation Mode
standby mode - Working stand-by in parallel system
mains out of limit - Mains voltage is out of limit
bypass out of limit - Bypass voltage is out of limit
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output out of limit - Output voltage is out of limit

battery low RL3 The batteries are about to deplete
battery fault - A fault is determined in batteries
overload RL4 There is an overload case
overheat RL5 There is an overheat case
fan failure - There is at least one faulty fan
fuse failure RL6 There is at least one faulty fast fuse
general failure RL7 There is a general failure in the system
Table-9 List of status
REMOTE MONITORING PANEL

This panel is used for monitoring the UPS
remotely. It is an optional hardware and it Pin Signal Explanation
is not given with the UPS standardly. It
1 B
shows the operational status of the UPS, Receive Signals
voltage, current, load and frequency. Here 2 A
is the basic features of the panel.
3 Z
 It is only for monitoring. No control Transmit Signals
ability. 4 Y
 It uses the RS485 communication
protocol. 5 GND Signal Ground
 A number of panels (max 32
pieces) can be connected in Table-10 Inner structure of the
parallel. Thus monitoring of the remote monitoring panel
UPS can be provided in different
places.
 Panel can be located 1000 m far away
from the UPS.
Remote monitoring panel is connected to the UPS by means of a CAT-5 cable. The
cable must be put on the REMOTE (DSUB-9F) female socket on the communication
unit. To active the remote monitoring panel, please select the choice ‘on’ in the
TEST SETTINGS/Communication/Remote Monitoring menu.
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Figure-27 Front appearance of the remote monitoring panel
For more detailed information, please see the User Manual of Remote Monitoring
Panel.
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COMMUNICATION
ENPOWER33 C SERIES UPS’ support the following communication

protocols.
Standard
 RS232
 RS422 / RS485
 MOD BUS (RTU)
 JBUS (RTU)
 CAN BUS
Optional
 SNMP
 USB
 GPRS
 SMS
For the connection of communication, it can only be used one of the

three sockets situated on the communication unit at the same time.
These sockets are shown in bold on the Figure-28.
Figure-28 Communication Unit
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RS232
It is used to communicate the UPS with a
computer that is located near to the UPS Pin Signal Explanation
(max 20 m) upon through the RS232
1 DCD Data Carrier Detect
protocol. For connection, RS232 socket is
used. To active that feature, please select 2 TX Transmit Data
the choice ‘rs232’ in the TESTSETTINGS /
Communication / Hardware Protocol. 3 RX Receive Data
Communication speed can be chosen in 5 GND Signal Ground

TEST SETTINGS/ Communication/
Baudrate menu. 6 DSR Data Set Ready
C SERIES UPS provides advanced 8 RTS Request to Send

options for monitoring upon through the
RS232 protocol. By this way, the status of 9 RI Ring Indicator
the UPS can be monitored synchronously.
It is possible to see the parameters of the Table-11 Inner structure of the
UPS and status changes. RS232 socket
RS232 softwares, due the auxiliary

program modules, allow to the network users to get information about the UPS
synchronously. Moreover, computers in network can be shutdown safely in the
system.
These softwares are developed to be able to run in a number of operating systems.

Information about the softwares are given below.
 It runs in Windows, Unix and Macintosh operating systems.

 It uses direct cable connection or RS232 ports.
 It monitors and saves the status changes of the UPS.
 It gives the status information of the UPS to the network users.
 It sends e-mails the status information of the UPS to the required addresses.
 When needed, it closes the open programs and shuts down the computer.
 It saves the data measured by the UPS.
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RS485
RS232 standard is desinged to be
effective in short distances. In case it is Pin Signal Explanation
exceeded the limits of distances, RS485
1 B
protocol can be used to get the facilities of Receive Signals
RS232 softwares. Thus the same 2 A
softwares can be used in long distances
with the same efficiency. 3 Z
Transmit Signals
RS485 communication is a kind of signal 4 Y
converting process. So a converter is
needed at the side of the computer to 5 GND Signal Ground
make the signals suitable for the
computer. This converter (RS485 adapter)
Table-12 Inner structure of the
is presented optionally with C SERIES
RS485 socket
UPS’ and it supports a number of
industrial standards.
RS485 socket situated on the communication unit is used for connection. To active
that feature, please select the choice ‘rs485’ in the TEST
SETTINGS/Communication/Hardware Protocol menu. Communication speed can
be chosen in TESTSETTINGS/Communication/Baudrate menu.
MODBUS
It is a standard communication protocol that allows the UPS to transfer data to
industrial systems such as PLC. It provides mutual data flowing in these systems.
To activate that feature, please carry out the following steps.
 Please choose ‘rs485’ under TEST SETTINGS/ Communication/ Hardware

Protocol menu.
 Please choose ‘modbus (rtu)’ under TEST SETTINGS/ Communication/
Software Protocol menu.
 Please enter an address between 1-255 under TEST SETTINGS/
Communication/ Modbus Address menu. The defined address mustn’t be
assigned to the bit which exists on modbus network.
 If needed, you can change the number of stop bits under TEST SETTINGS/
Communication/ Stop Bit.
 If needed, you can change the type of parity under TEST SETTINGS/
Communication/ Parity.
 If needed, you can change the baudrate under TEST SETTINGS/
Communication/ Baudrate.
 Please use ‘RS485’ socket for the connection.
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SNMP (SIMPLE NETWORK MANAGEMENT PROTOCOL)

In modern era, a widely used protocol SNMP is used in order to monitor and control
more than one UPS (at the same time) connected to a large-scale network
environment, from a center. To that purpose, each of the UPS connected to the
network should be accompanied by an SNMP adapter and then be connected to the
network. SNMP adapter ensures control of a UPS installed in a different area just as
easy as monitoring a UPS that is connected to LAN (Local Area Network). The
UPSs installed through SNMP adapter are given one IP address each and in this
way they are connected to the center. As a result, all the information of the UPSs
regarding their operational status can be known from the center. The system
provides:
 Monitoring of UPS operational status on computer screen.

 Easier modification of certain parameters of the devices from computer
screen.
 While the device is running by batteries, the battery information is
continuously obtained and thus it provides safety operation.
 Easy monitoring of the input, output and battery status information of the
device from the computer screen.
 The failure conditions of the device can be learnt from any computer
connected to the network and thus provide an opportunity to take care on
time.
 More than one UPS connected in a network environment can be monitored
just from one computer of the network.
Figure-29 Connection of a UPS to the network through SNMP adaptor
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Making Connections
In order to connect the UPS to a network environment at first an SNMP adaptor is
needed. For this reason you have to obtain an SNMP adaptor packet. It is put on the
communication unit as a internal card. So this connection must be done by a
qualified and authorized technical personnel.
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SERVICE AND MAINTENANCE

Since only the professional, qualified and authorized technical personnel are allowed
to deal this UPS system and as the user has agreed to ensure this condition, the
UPS producer will not take any responsibility in case any fatality occurs due to
wrong handling of the device by the user. In order to avoid any fatality, only the
qualified and professional persons are allowed to deal with any tasks related to the
dangerous parts of the device.
Most of the information (except Start / Stop operation and such) in this user manual
is written for those who have technical educational background. Only those who are
expert and knowledgeable about the system and all the parts inside it, are
authorized to deal with it.
They are allowed to open the case of the UPS to maintain or for repairing or to do
the tasks of these sorts.
Only experienced and specialist persons in this field are supposed to be involved in
fault detection and trouble-shooting. The experts are those who do not need a
detailed analysis of the problems. All these warnings, rules and regulations are only
to protect the user against any sort of fatalities.
This system is designed under the supervision of experienced and professional

personnel ensuring the laws regarding security, management and service to yield a
safe, reliable and well running device. Necessary measures are taken at all the
connection points, which might be dangerous to life. Following the technical data
provided in the design can ensure the longer life of the device.
When the case of the UPS is kept open, there remains a probability to touch the
high voltage carrying points accidentally. Consequently, in this condition, the
personnel dealing with it should be concerned and should not touch the points with
bare-hand. So, when the UPS runs, the enclosures should be kept closed.
51/62
PERIODICAL SERVICE
C SERIES UPS is designed in such a way that a little maintenance is necessary. In
order to guarantee healthy condition of UPS system for a long time the following
cares should be taken.
 At first the UPS should be shutdown and then all the voltage connections (at
input and output) should be disconnected from the UPS by turning off the
circuit breakers.
 Then wait for at least 5 minutes before any other tasks (so that the
capacitors are discharged by this period of time).
 Clean the case of the UPS with a piece of wet cloth in every two months.
 Clean the dust deposited on the front panel with a piece of cotton cloth in
every three months. It is recommended to replace the display illumination
unit in every three years.
 The fans should be checked and cleaned once in every three months.
Lifespans of the fans depend on the ambient temperature and the usage
method. It is recommended to replace the fans in every four years.
 It is recommended to replace the AC and DC capacitors in the system in
every five years.
 Lifespans of the batteries depend on the ambient temperature, number of
charging-discharging process and the amount of deep discharging. It is
recommended to replace the batteries in every five years maximumly.
FAULT
Since there are fatal (dangerous) parts inside the unit, only the authorized, trained
and qualified technicians are allowed to provide services to the UPS.
BEFORE CALLING THE TECHNICAL SERVICE
Before you call the technical service please be sure to check the following.
 Read the user manual thoroughly.

 Check whether the input, output and battery circuit breaker connections of
the UPS are well connected or not.
 In case any fault occurres, shutdown the UPS and then start it again.
 Define the problems exactly.
52/62
TROUBLESHOOTING
The following information is for frequently met problems. It is aimed to make the
troubleshooting easier with such information. For more details, please see the
Service Manual.
Front Panel does not open at all

Possible Reason Action
Input circuit breaker is off or
Check the circuit breaker.
faulty.
Battery circuit breaker is off or Check the circuit breaker / fuses. Change if
battery fuses put out. necessary.
LCD failure. Turn off the UPS and on it again.
Call on an electrician to check the mains voltage
Mains cut-off.
and related surroundings.
Internal failure. Call on the service.
“Over Heat Shutdown” warning seen on front panel

Ventilation holes might have been Check out all the ventilation holes. If needed, clean
closed. the dusts deposited at the ventilation holes.
The room temperature where the UPS had been
placed is beyond the temperature range mentioned
Ambient temperature is not
in the technical properties section. Choose a more
suitable.
suitable place or install required ventilation to keep
the temperature in the range.
The problem might be with the
Call on the service.
temperature sensing components.
Fans, which mounted to heatsink,
may be corrupted.
53/62
The UPS is in Normal Mode but there is no output

The output circuit breaker might be
Check the circuit breaker.
off or faulty.
Fuses placed in the inverter unit
Check the fuses and change if necessary.
might put out.
The output contactor might fail to be
energized or broken down.
Autonomy time is shorter than the stated one

Charge the batteries at least 10 hours then check
Batteries are not fully charged.
again.
Ambient temperature is not suitable. Check the ambient temperature.
Some batteries may break down. Call on the service.
Lifespan of batteries is finished Call on the service.
There may be a problem in charging
unit.
The batteries are not selected
appropriately.
Commucation Failure between the computer and the UPS

There is no earth connection of the
Check the earth connection.
UPS.
Different kind of communication
Check the cable and use the stated
cable is used or the cable is broken
communication cable.
down.
The distance between the UPS and
User a shorter cable or select a different
the computer is too long (for RS232
communication protocol.
communication).
There is electrical noise. Pass the cable through a more convenient place.
54/62
Software problem. Check the configuration of the software.

‘Bypass CPU Fault’, ‘Rectifier CPU Fault’ or ‘Inverter CPU Fault’
Possible Reason Possible Reason
An overheat may occur inside of the An overheat may occur inside of the UPS.
UPS.
Internal failure. Internal failure.
55/62
TECHNICAL PROPERTIES
GENERAL PROPERTIES
POWER - KVA 10 15 20 30 40
UPS topology On-line – Double Conversion, transformerless
Efficiency (AC  AC) -
> 92
%
Heat dissipation at
nominal load
Watt 900 1330 1770 2660 3200

Calori 750 1150 1500 2280 2750
BTU 3000 4500 6000 9000 11000
Required air flow rate
700 700 850 1100 1450
mt³/h
UPS ambient
(0) / (+45)
temperature- °C
UPS storage
(-25) / (+75)
temperature- °C
Relative humidity % 90
Cooling type Forced fanning
Noise level (according
< 65
to EN 50091)
Protection type IP 23
Case color RAL 7035
Installation 20 cm distant from walls
Dimension (mm), (Width x Depth x Height)
without palette 480 x 850 x 1075 480 x 900 x 1075
Static weight (Kg),
160 165 170 190 220
without battery
Input-output cable
At the bottom to the terminals
connection
Transportation Suitable to lift and carry with forklift
User dry-contacts Standard 7 pcs voltage free dry contacts
RS232 / RS485 / SNMP / MODEM / MODBUS / CAN
Communication
BUS / GPRS / SMS support / Remote monitoring
Parallel property Optional
56/62
RECTIFIER
POWER - KVA 10 15 20 30 40
Topology Vector controlled IGBT technology
Nominal input voltage -
220/380, 230/400
Vac
Input voltage range ±25%
Nominal input frequency -
50 / 60
Hz
Input frequency range 10%
Maximum input current (At
nominal input voltage) - 15 22 30 45 60
Amper
Input current harmonic
< %5
(THD)
Input power factor > 0.99
DC output voltage stability ±1%
DC output voltage ripple 1%
Maximum charging current
1.2 2.0 2.5 3.5 4.5
(At nominal load) – Amper
Input protection Fast fuse
BATTERY
POWER - KVA 10 15 20 30 40
Standard battery type Dry, maintenance free
Battery ambient
(0) / (+25)
temperature - °C
Battery storage
(-10) / (+60)
temperature - °C
Battery storage period (At
3 Months
+25°C)
Numbers of cells 384
Floating voltage (At +25C°)
864
– V DC
Minimum discharge voltage
665
– V DC
Battery protection Fast fuse
Battery test property Manual and periodical (adjustible)
57/62
INVERTER
POWER – KVA 10 15 20 30 40
Topology Vector controlled IGBT technology
Nominal output voltage -Vac 220/380, 230/400 (optional)
Output Voltage Stability
Static balanced load ±1%

%50 unbalanced load ±2%
%100 unbalanced load ±2%
Dynamic %50 load trans. ±2%
%100 load trans. ±3%
Recovery time < 2 ms

Output harmonic distortion
At linear load < 2%

At non-linear load < 5%
Phase angle
At balanced load 120° ±1%

At 100% unbalanced load 120° ±2%
Output frequency – Hz 50 or 60
Output frequncy regulation
Mains synchronization ±1%, ±5% (optional)

Original synchronization ±0.05%
Nominal output power
kVA 10 15 20 30 40
kW 8 12 16 24 32
Output power factor 0,8
Overload capacity
%110 load 1 hour

%130 load 10 minutes
%150 load 1 minute
Short circuit protection Electronic short circuit protection
Crest factor 3:1
58/62
BYPASS
POWER - KVA 10 15 20 30 40
Nominal voltage - Vac 220/380,230/400
Voltage range %15
Nominal frequency - Hz 50 / 60
Frequency range %10
Overload capacity
%150 load Continuous

%200 load 1 minute
Manual bypass Standard
59/62
AUTHORISED TECHNICAL SERVICE

Allsai Enpower 33 C Series User Manual 10-40 kVA: AUGUST 2008 REV 1.0

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Allsai Enpower 33 C Series User Manual 10-40 kVA: AUGUST 2008 REV 1.0

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AUGUST 2008

ALLSAI ENPOWER 33 C SERIES

IMPORTANT SAFETY INSTRUCTIONS................................................................... 3

MENU CONFIGURATION .........................................................................................17

BASIC FEATURES ......................................................................................................28

SERVICE AND MAINTENANCE ...............................................................................51

IMPORTANT SAFETY INSTRUCTIONS

Figure-1 UPS block structure

LOCATING THE BATTERIES

Battery Battery Cross

Table-1 Battery information for internal battery trays

Figure-2 A battery tray inside UPS Figure-3 Configuration of 4.5 Ah batteries

Figure-4 Configuration of 7 Ah and 9Ah

MAKING THE ELECTRICAL CONNECTIONS

Figure-6 The front and back appearances of the UPS

Figure-7 Appearance of terminals

Ups Input Cable Output Cable Earth Cable Battery Cable

Table-2 The cross-sectional (C.S.) areas of the cables to be used

There may be dangerous high voltage at the battery terminals of UPS’

 Connect the earth cable to the terminal marked as ‘EARTH’ (E).

Be careful about the phase sequence. In case of any mistakes in phase

 If there are internal batteries, do not make connection to the battery

Be careful about the polarity while making the battery connections. In

Figure-8 Battery cubicle connection (for one battery cubicle)

Figure-9 Battery cubicle connection (for two battery cubicles)

TURNING ON THE UPS

 Please be sure of all the electrical connections made correctly.

At this point, please DO NOT turn on the battery circuit breaker!

 After a short beep siren, front LCD screen turns on.

If any unexpected event occurs during the above procedure, please

STOPPING THE UPS

TURNING OFF THE UPS

Figure-10 Front panel

Figure-11 Mimic diagram

Figure-12 Alarm information window

If there is no failure on the system, date/time information, internal temperature of

Figure-13 Alarm information window when there is no failure

Data Monitoring Window

Figure-14 Data monitoring window

Press the “EXT” button to access mimic diagram window. Press

Figure-15 Menu configuration

To go through the menus, apply the steps stated in Table-3 below.

Sub menus are changed by using ‘down arrow’ and ‘up

Table-3 How to go through the menus

Output UPS output voltages (phase-neutral), output load currents, load

Bypass Bypass voltages (phase-neutral) and frequencies can be observed.

Inverter The voltages (phase-neutral) at the output of the inverter can be

manual bypass------------------------- ‘service’

Figure-16 Warnings main menu

The UPS is switched on by turning on the input circuit

Rectifier Start The rectifier stage begins to run.

Inverter Start The inverter stage begins to run.

The UPS is running in Normal Mode. Rectifier and inverter

Battery On The UPS is running by battery. (battery operation)

In Battery On mode, battery voltage drops under the limit of

Battery Depleted Battery voltage has depleted.

Synchron Control Inverter voltage and bypass voltage are synchronized.

This mode is displayed on the front panel of the redundant

Generator Mode A generator is supplying the UPS.

Eco Mod The UPS is running in eco mode.

The UPS has received a shutdown command through

The UPS has received a command through control program

Bypass voltage is below the defined limit and static bypass